CN111431733A - Service alarm coverage information evaluation method and device - Google Patents
Service alarm coverage information evaluation method and device Download PDFInfo
- Publication number
- CN111431733A CN111431733A CN202010105352.9A CN202010105352A CN111431733A CN 111431733 A CN111431733 A CN 111431733A CN 202010105352 A CN202010105352 A CN 202010105352A CN 111431733 A CN111431733 A CN 111431733A
- Authority
- CN
- China
- Prior art keywords
- alarm
- service
- evaluated
- information
- data
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Images
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/14—Network analysis or design
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
- H04L41/5003—Managing SLA; Interaction between SLA and QoS
- H04L41/5009—Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]
Abstract
The invention discloses a method and a device for evaluating service alarm coverage information, relates to the technical field of communication, and mainly aims to know the alarm coverage condition and the alarm loss condition of the current service in time, comprehensively complete alarm, improve the alarm coverage rate of the service, discover service problems in time and improve the problem processing efficiency. The method comprises the following steps: acquiring basic data and existing alarm rules corresponding to a service to be evaluated; determining a preset alarm template corresponding to the service to be evaluated according to the service type of the service to be evaluated; generating due alarm information corresponding to the service to be evaluated according to the basic data and the preset alarm template; and comparing the existing alarm rules with the due alarm information, and determining alarm coverage information corresponding to the service to be evaluated according to the comparison result. The method and the device are suitable for evaluating the service alarm coverage information.
Description
Technical Field
The present invention relates to the field of communications technologies, and in particular, to a method and an apparatus for evaluating service alarm coverage information.
Background
With the richness and the daily increase of the service logic and scenes of the internet service, the requirement on the availability of the service is increasingly higher, and the scenes need to use a monitoring system, so that problems can be timely found and repaired through the monitoring system, and the problem processing efficiency can be greatly improved.
At present, generally, after a service has a problem, if it is determined that there is no corresponding alarm in a monitoring system, alarm completion is performed for the problem. However, in this method, the alarm completion can be performed only for a single problem after the problem occurs, and the alarm configuration state and the alarm coverage condition of the current service cannot be known in time, so that the alarm completion cannot be performed on the monitoring system comprehensively, the overall alarm coverage rate of the service is low, the service problem cannot be found and the problem point cannot be known in time, and the problem processing efficiency is low.
Disclosure of Invention
In view of the above, the present invention provides a method and an apparatus for evaluating service alarm coverage information, and mainly aims to know the alarm coverage and alarm loss of the current service in time, perform alarm completion comprehensively, improve the alarm coverage of the service, find service problems in time, and improve the problem processing efficiency.
According to an aspect of the present invention, there is provided a method for evaluating service alarm coverage information, including:
acquiring basic data and existing alarm rules corresponding to a service to be evaluated;
determining a preset alarm template corresponding to the service to be evaluated according to the service type of the service to be evaluated, wherein the preset alarm template is summarized by historical alarm missing information of the service which is the same as and/or similar to the service type of the service to be evaluated;
generating due alarm information corresponding to the service to be evaluated according to the basic data and the preset alarm template;
and comparing the existing alarm rules with the due alarm information, and determining alarm coverage information corresponding to the service to be evaluated according to the comparison result.
Optionally, the generating due alarm information corresponding to the service to be evaluated according to the basic data and the preset alarm template includes:
correspondingly adding the basic data into the preset alarm template to generate due monitoring item data corresponding to the service to be evaluated;
and performing comparison format processing on the due monitoring item data to obtain due alarm information corresponding to the service to be evaluated.
Optionally, the processing the due monitoring item data in a comparison format to obtain due alarm information corresponding to the service to be evaluated includes:
determining each comparison field corresponding to the due monitoring item data according to the preset alarm template;
and performing contrast format processing on the due monitoring item data according to each contrast field to obtain due alarm information corresponding to the service to be evaluated.
Optionally, the comparing the existing alarm rule with the due alarm information, and determining alarm coverage information corresponding to the service to be evaluated according to a comparison result includes:
analyzing and comparing the format of the existing alarm rule to obtain existing alarm information corresponding to the service to be evaluated;
and comparing the existing alarm information with the due alarm information, and determining alarm coverage information corresponding to the service to be evaluated according to the comparison result.
Optionally, the comparing the existing alarm information with the due alarm information, and determining alarm coverage information corresponding to the service to be evaluated according to a comparison result includes:
matching each group of alarm data in the due alarm information with each group of alarm data in the existing alarm information respectively;
if each group of alarm data in the due alarm information is consistent with the corresponding group of alarm data in the existing alarm information, determining that the alarm data of the corresponding group has no alarm loss;
if each group of alarm data in the due alarm information is inconsistent with the corresponding group of alarm data in the existing alarm information, determining that the alarm data of the corresponding group has alarm loss;
and determining alarm coverage information corresponding to the service to be evaluated according to the matching result of each group of alarm data in the due alarm information.
Optionally, the service started in real time is acquired at preset time intervals, and the service is used as the service to be evaluated to evaluate the service alarm coverage information.
Optionally, after the existing alarm rule is compared with the due alarm information, and the alarm coverage information corresponding to the service to be evaluated is determined according to the comparison result, the method further includes:
respectively counting alarm coverage rates under different dimensions according to the alarm coverage information;
and sending the alarm coverage rate and the alarm missing information in the alarm coverage information to a responsible person terminal corresponding to the service to be evaluated.
According to another aspect of the present invention, there is provided an apparatus for evaluating service alarm coverage information, comprising:
the device comprises an acquisition unit, a processing unit and a processing unit, wherein the acquisition unit is used for acquiring basic data corresponding to a service to be evaluated and an existing alarm rule;
the determining unit is used for determining a preset alarm template corresponding to the service to be evaluated according to the service type of the service to be evaluated, wherein the preset alarm template is summarized by historical alarm missing information of the service which is the same as and/or similar to the service type of the service to be evaluated;
the generating unit is used for generating due alarm information corresponding to the service to be evaluated according to the basic data and the preset alarm template;
and the comparison unit is used for comparing the existing alarm rule with the due alarm information and determining the alarm coverage information corresponding to the service to be evaluated according to the comparison result.
Optionally, the generating unit includes: a template and a processing module are generated,
the generating module is used for correspondingly adding the basic data into the preset alarm template to generate due monitoring item data corresponding to the service to be evaluated;
and the processing module is used for performing format comparison processing on the due monitoring item data to obtain due alarm information corresponding to the service to be evaluated.
Optionally, the processing module includes: a determination sub-module and a processing sub-module,
the determining submodule is used for determining each comparison field corresponding to the due monitoring item data according to the preset alarm template;
and the processing submodule is used for carrying out comparison format processing on the due monitoring item data according to each comparison field to obtain due alarm information corresponding to the service to be evaluated.
Optionally, the comparison unit includes: a processing module and a comparison module, wherein,
the processing module is used for analyzing and comparing the format of the existing alarm rule to obtain the existing alarm information corresponding to the service to be evaluated;
and the comparison module is used for comparing the existing alarm information with the due alarm information and determining the alarm coverage information corresponding to the service to be evaluated according to the comparison result.
Optionally, the comparison module comprises: a matching sub-module and a determining sub-module,
the matching submodule is used for respectively matching each group of alarm data in the due alarm information with each group of alarm data in the existing alarm information;
the determining submodule is used for determining that the alarm data of the corresponding group has no alarm loss if each group of alarm data in the due alarm information is consistent with the alarm data of the corresponding group in the existing alarm information;
the determining submodule is further configured to determine that alarm data of a corresponding group has alarm loss if each group of alarm data in the due alarm information is inconsistent with the alarm data of the corresponding group in the existing alarm information;
and the determining submodule is further used for determining alarm coverage information corresponding to the service to be evaluated according to the matching result of each group of alarm data in the due alarm information.
Optionally, the obtaining unit is further configured to obtain a service started in real time at preset time intervals, and evaluate the service alarm coverage information as the service to be evaluated.
Optionally, the apparatus further comprises: a statistical unit and a sending unit, wherein,
the statistical unit is used for respectively counting the alarm coverage rate under different dimensions according to the alarm coverage information;
and the sending unit is used for sending the alarm coverage rate and the alarm missing information in the alarm coverage information to a responsible person terminal corresponding to the service to be evaluated.
According to another aspect of the present invention, a storage medium is provided, where at least one executable instruction is stored, and the executable instruction causes a processor to perform operations corresponding to the above method for evaluating service alarm coverage information.
According to still another aspect of the present invention, there is provided a terminal including: the system comprises a processor, a memory, a communication interface and a communication bus, wherein the processor, the memory and the communication interface complete mutual communication through the communication bus;
the memory is used for storing at least one executable instruction, and the executable instruction enables the processor to execute the operation corresponding to the service alarm coverage information evaluation method.
By the technical scheme, the technical scheme provided by the invention at least has the following advantages:
the invention provides an evaluation method and a device of service alarm coverage information, compared with the current method of carrying out alarm completion aiming at the problem only after the problem occurs in the service, the invention obtains the basic data corresponding to the service to be evaluated and the existing alarm rule; determining a preset alarm template corresponding to the service to be evaluated according to the service type of the service to be evaluated, wherein the preset alarm template is summarized by historical alarm missing information of the service which is the same as and/or similar to the service type of the service to be evaluated; meanwhile, generating due alarm information corresponding to the service to be evaluated according to the basic data and the preset alarm template; and comparing the existing alarm rules with the due alarm information, and determining the alarm coverage information corresponding to the service to be evaluated according to the comparison result, so that the alarm configuration state and the alarm coverage condition of the current service can be known in time, the alarm completion of the service can be carried out more comprehensively, the alarm coverage rate of the service is integrally improved, the service problem can be found in time, the problem point can be known, and the problem processing efficiency is improved.
The foregoing description is only an overview of the technical solutions of the present invention, and the embodiments of the present invention are described below in order to make the technical means of the present invention more clearly understood and to make the above and other objects, features, and advantages of the present invention more clearly understandable.
Drawings
Various other advantages and benefits will become apparent to those of ordinary skill in the art upon reading the following detailed description of the preferred embodiments. The drawings are only for purposes of illustrating the preferred embodiments and are not to be construed as limiting the invention. Also, like reference numerals are used to refer to like parts throughout the drawings. In the drawings:
fig. 1 is a flowchart illustrating a method for evaluating service alarm coverage information according to an embodiment of the present invention;
FIG. 2 is a flow chart of another method for evaluating service alarm coverage information according to an embodiment of the present invention;
FIG. 3 is a block diagram illustrating an apparatus for evaluating service alarm coverage information according to an embodiment of the present invention;
FIG. 4 is a block diagram of another apparatus for evaluating service alarm coverage information according to an embodiment of the present invention;
fig. 5 is a schematic structural diagram of a terminal according to an embodiment of the present invention.
Detailed Description
Exemplary embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. While exemplary embodiments of the present disclosure are shown in the drawings, it should be understood that the present disclosure may be embodied in various forms and should not be limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the disclosure to those skilled in the art.
The embodiment of the invention provides an evaluation method of service alarm coverage information, as shown in figure 1, the method comprises the following steps:
101. and acquiring basic data and existing alarm rules corresponding to the service to be evaluated.
For the embodiment of the present invention, in order to evaluate the alarm coverage information of the service to be evaluated, the basic data of the service to be evaluated needs to be obtained in advance, so as to evaluate the alarm coverage information of the service to be evaluated according to the basic data, specifically, the basic data of the service to be evaluated in the configuration management database and the basic data in the monitoring system are collected, where the basic data in the configuration management database specifically includes: department information corresponding to the service to be evaluated, ID information of the service to be evaluated under the department, information of a person in charge of the service to be evaluated, and a machine corresponding to the service to be evaluated, wherein the basic information in the monitoring system specifically includes: monitoring item information of the service to be evaluated and an existing alarm rule, wherein the monitoring item information of the service to be evaluated specifically comprises the following steps: and the system monitoring item, the service monitoring item and the middleware monitoring item can evaluate the alarm coverage information of the service to be evaluated according to the acquired basic data and the existing alarm rule.
102. And determining a preset alarm template corresponding to the service to be evaluated according to the service type of the service to be evaluated.
The preset alarm template is summarized by historical alarm missing information of services which are the same as and/or similar to the service types of the services to be evaluated, the preset alarm template comprises all monitoring due items of the services to be evaluated, for the embodiment of the invention, in order to judge whether alarm missing exists in the existing alarm rules of the services to be evaluated, the alarm template needs to be preset, the acquired basic information is added into the preset alarm template to generate the due alarm information, therefore, whether alarm missing exists in the services to be evaluated can be judged by comparing the existing alarm rules with the existing alarm information, the alarm covering condition of the services to be evaluated is determined, specifically, a common alarm template is set according to the current common monitoring system and all service monitoring items, and meanwhile, the common alarm template is adjusted according to the service types or service scenes of different services, the method comprises the steps of obtaining alarm templates of different business type services, further summarizing historical alarm missing information of services which are the same as and/or similar to the business types of the services according to the services of the different business types, completing the alarm templates of the services of the different business types according to the summarized alarm missing information, and determining preset alarm templates corresponding to the services of the different business types, so that the corresponding preset alarm templates can be determined according to the business types of the services to be evaluated.
103. And generating due alarm information corresponding to the service to be evaluated according to the basic data and the preset alarm template.
For the embodiment of the invention, the preset alarm template comprises all the due monitoring items of the service to be evaluated, the acquired basic data in the configuration management database and the basic data in the monitoring system are correspondingly added to the due monitoring items in the preset alarm template to obtain the due monitoring item data of the service to be evaluated, further, a comparison field corresponding to the due monitoring item data is determined according to the due monitoring items in the preset alarm template corresponding to the service to be evaluated, comparison format processing is carried out according to the due monitoring item data of the comparison field to generate the due alarm information corresponding to the service to be evaluated, so that the due alarm information of the service to be evaluated is compared with the existing alarm rules to determine the alarm coverage information of the service to be evaluated.
104. And comparing the existing alarm rules with the due alarm information, and determining alarm coverage information corresponding to the service to be evaluated according to the comparison result.
Wherein, the alarm coverage information comprises the alarm coverage rate and the alarm missing information of the service to be evaluated, for the embodiment of the invention, the existing alarm rule of the service to be evaluated is analyzed to obtain the existing monitoring item data corresponding to the service to be evaluated, and the existing monitoring item data is processed in a comparison format to obtain the existing alarm information corresponding to the service to be evaluated, the method comprises the steps that a comparison field for performing comparison format processing on existing monitoring item data corresponds to a comparison field of due monitoring item data, furthermore, each group of alarm data in due alarm information is compared with each group of alarm data in the existing alarm information, whether alarm loss exists in each group of alarm data in the existing alarm information is judged, and if a certain group of alarm data in the due alarm information is completely consistent with the alarm data in the corresponding group in the existing alarm information, it is determined that the alarm data in the corresponding group in the existing alarm information does not exist in the alarm data; if a certain group of alarm data in the due alarm information is inconsistent with the alarm data of the corresponding group in the existing alarm information, determining that the alarm data of the corresponding group in the existing alarm information has alarm loss, counting the alarm loss information corresponding to each group of alarm data in the existing alarm information, determining the overall alarm coverage rate of the service to be evaluated, sending the alarm loss information to the corresponding responsible person terminal, and performing alarm completion aiming at the alarm loss information, so that the overall alarm coverage rate of the service to be evaluated can be improved, and the problem can be found and processed in time.
Compared with the conventional method for performing alarm completion aiming at the problem only after the problem occurs in the service, the method for evaluating the service alarm coverage information provided by the embodiment of the invention acquires the basic data corresponding to the service to be evaluated and the existing alarm rule; determining a preset alarm template corresponding to the service to be evaluated according to the service type of the service to be evaluated, wherein the preset alarm template is summarized by historical alarm missing information of the service which is the same as and/or similar to the service type of the service to be evaluated; meanwhile, generating due alarm information corresponding to the service to be evaluated according to the basic data and the preset alarm template; and comparing the existing alarm rules with the due alarm information, and determining the alarm coverage information corresponding to the service to be evaluated according to the comparison result, so that the alarm configuration state and the alarm coverage condition of the current service can be known in time, the alarm completion of the service can be carried out more comprehensively, the alarm coverage rate of the service is integrally improved, the service problem can be found in time, the problem point can be known, and the problem processing efficiency is improved.
Further, as the extension and refinement of the implementation content, another method for evaluating service alarm coverage information is further provided in the embodiment of the present invention, as shown in fig. 2, where the method includes:
201. and acquiring basic data and existing alarm rules corresponding to the service to be evaluated.
For the embodiment of the present invention, the manner of obtaining the basic data corresponding to the service to be evaluated and the existing alarm rule is completely the same as that in step 101, and details are not described here.
202. And determining a preset alarm template corresponding to the service to be evaluated according to the service type of the service to be evaluated.
The method comprises the steps of setting a general warning template of a service according to a current common monitoring item and common monitoring items of each service, adjusting the general warning template according to service types and service scenes of different services to obtain warning templates of different service types of the service, further summarizing the historical warning missing information of the service of the same type and/or similar service according to the service types of the service of different service types, completing the warning templates of different service types according to the summarized warning missing information to obtain preset warning templates corresponding to different service types of the service, further, calling the preset warning templates corresponding to the service of the service to be evaluated according to the service types of the service to be evaluated, wherein the general warning template comprises a system monitoring item, a middleware monitoring item and a service monitoring item, the system monitoring item comprises a container and a virtual retransmission machine, the container can be monitored through the CPU utilization rate and the memory utilization rate, the memory utilization rate of the service, the disk service utilization rate, the media monitoring item and the service monitoring item, the system monitoring item comprises a cache number of the CPU utilization rate and the cache number of the CPU utilization rate of the service, the cache rate of the CPU utilization rate of the service, the media service, the cache rate of the service, the cache rate of the transaction, the cache rate of the transaction state of the transaction, the transaction of the transaction, the transaction of the transaction, the transaction of the transaction per second of the transaction, the transaction of the transaction, the transaction of the.
203. And correspondingly adding the basic data into the preset alarm template to generate due monitoring item data corresponding to the service to be evaluated.
For the embodiment of the present invention, the obtained basic data in the configuration management database and the basic data in the monitoring system are correspondingly added to the due monitoring item in the preset alarm template to obtain the due monitoring item data of the service to be evaluated, for example, the collected CPU utilization and memory utilization of the service to be evaluated are correspondingly added to the container monitoring item in the preset alarm template, it should be noted that the basic data in the monitoring system must include one of the system monitoring item data of the service to be evaluated, the service monitoring item data of the service to be evaluated and the middleware monitoring item data.
204. And performing comparison format processing on the due monitoring item data to obtain due alarm information corresponding to the service to be evaluated.
For the embodiment of the present invention, in order to obtain the due alarm information corresponding to the service to be evaluated, so as to compare the existing alarm rule with the due alarm information, step 204 specifically includes determining each comparison field corresponding to the due monitoring item data according to the preset alarm template, and performing the comparison format processing on the due monitoring item data according to each comparison field to obtain the due alarm information corresponding to the service to be evaluated, specifically, determining the comparison fields for performing the comparison format processing according to the preset alarm template corresponding to the service to be evaluated, where the comparison fields specifically include department information, service name, service responsible person, resource information of the service, monitoring item major category, monitoring item subclass, monitoring item detail information, and data statistics type, where the department information is the department information to which the service belongs, one department may correspond to a plurality of services, the service name remains globally unique in a configuration management database, the service responsible person is used to receive the notification of the comparison result, the resource information of the service is specifically host information of the service, and is used for making bottom layer monitoring, the monitoring item major category specifically includes the system monitoring item, the due monitoring item, the intermediate monitoring item, the due monitoring item, the corresponding to the corresponding alarm information, the corresponding to the monitoring item, the corresponding to obtain the monitoring information, the corresponding alarm information, the corresponding to-related alarm information, such as-related to-related alarm information, the monitoring item, the corresponding alarm information, the monitoring item, the corresponding to-related alarm information, the monitoring:
TABLE 1
| Department information | Service name | Person in charge | Resource information | Monitoring of large classes | Monitoring subclass | Details of monitoring | Data statistics |
| Department 1 | Service 1 | Person in charge 1 | IP | System for controlling a power supply | Virtual machine | Rate of disk usage | Ratio of |
205. And analyzing and comparing the format of the existing alarm rule to obtain the existing alarm information corresponding to the service to be evaluated.
For the embodiment of the invention, the basic data of the monitoring system is acquired to comprise the existing alarm rules corresponding to the service to be evaluated, in order to compare the existing alarm rules of the service to be evaluated with the existing alarm information, the existing alarm rules need to be analyzed, and the existing alarm rules after being analyzed are processed in a comparison format, when the comparison format is specifically processed, each comparison field corresponding to the existing alarm rules is determined according to each comparison field corresponding to the existing monitoring item data of the service to be evaluated, wherein the existing alarm rules comprise an alarm rule ID, an alarm name, an alarm major category, an alarm subclass, a service name to which the alarm belongs, an alarm filtering rule, alarm trigger addition, an alarm notifier and the like, the alarm major category comprises a system monitoring item, a service monitoring item and a middleware monitoring item, the alarm subclass comprises a container, a virtual machine, an exception, an event, a MySQ L database, a message queue and the like, the alarm filtering rule formulates a monitoring item applicable to the alarm, for example, the monitoring item name is a cpu, a database connection number, some exception, an execution condition of the monitoring item data in the triggering condition data, the existing alarm rule formulates a corresponding rate of the alarm information according to the existing alarm information analysis field, and compares each corresponding to the existing alarm information in each alarm information in the existing alarm information set to obtain a comparison data, wherein the corresponding to each comparison information corresponding to each set is shown as the existing alarm information, and the existing alarm information corresponding to be evaluated in the existing alarm information, and the existing alarm information set, and:
TABLE 2
206. And comparing the existing alarm information with the due alarm information, and determining alarm coverage information corresponding to the service to be evaluated according to the comparison result.
For the embodiment of the present invention, in order to determine whether there is alarm missing in the existing alarm information corresponding to the service to be evaluated, the existing alarm information corresponding to the service to be evaluated is compared with the due alarm information, and step 206 specifically includes: matching each group of alarm data in the due alarm information with each group of alarm data in the existing alarm information respectively; if each group of alarm data in the due alarm information is consistent with the corresponding group of alarm data in the existing alarm information, determining that the alarm data of the corresponding group has no alarm loss; if each group of alarm data in the due alarm information is inconsistent with the corresponding group of alarm data in the existing alarm information, determining that the alarm data of the corresponding group has alarm loss; and determining alarm coverage information corresponding to the service to be evaluated according to the matching result of each group of alarm data in the due alarm information. Specifically, each group of alarm data in the due alarm information is compared with each group of alarm data in the existing alarm information one by one, for example, a certain group of alarm data in the due alarm information is compared with the corresponding group of alarm data in the existing alarm information, a comparison result field and an alarm rule ID field can be specifically added in table 1 so as to record the comparison result of each group of alarm data, if the comparison result and the comparison result are completely consistent, it is determined that the group of alarm data in the existing alarm information is not missing, and the alarm rule ID corresponding to the group of alarm data is recorded; if the two are not consistent, determining that the alarm data of the group in the existing alarm information is missing, and the alarm rule ID corresponding to the alarm data of the group is null, wherein the specific comparison result is shown in Table 3:
TABLE 3
Therefore, the comparison result of each group of alarm data in the existing alarm information can be determined, in order to count the alarm coverage rate under different departments and service dimensions according to the comparison result, after comparing the existing alarm rule with the due alarm information and determining the alarm coverage information corresponding to the service to be evaluated according to the comparison result, the method further comprises the following steps: respectively counting alarm coverage rates under different dimensions according to the alarm coverage information; and sending the alarm coverage rate and the alarm missing information in the alarm coverage information to a responsible person terminal corresponding to the service to be evaluated. And pushing the comparison result to a related responsible person terminal in a mail or short message mode during specific pushing, and displaying the detail data using platform so as to facilitate the responsible person to check the warning missing information in time and perform warning completion. Further, the service started in real time is obtained at intervals of preset time and used as the service to be evaluated to evaluate the service alarm coverage information, so that the evaluation script of the service alarm coverage information is executed at a fixed frequency through a timing task or other modes and the result is output, the alarm coverage rate and the alarm missing information of corresponding services and departments can be known in time, the alarm missing items of the service can be completed in time, meanwhile, the historical alarm coverage rate of the service can be inquired through the service name, and the alarm missing condition and the completing condition of the service can be known.
Compared with the conventional method for performing alarm completion aiming at the problem only after the problem occurs in the service, the method for evaluating the service alarm coverage information provided by the embodiment of the invention acquires the basic data corresponding to the service to be evaluated and the existing alarm rule; determining a preset alarm template corresponding to the service to be evaluated according to the service type of the service to be evaluated, wherein the preset alarm template is summarized by historical alarm missing information of the service which is the same as and/or similar to the service type of the service to be evaluated; meanwhile, generating due alarm information corresponding to the service to be evaluated according to the basic data and the preset alarm template; and comparing the existing alarm rules with the due alarm information, and determining the alarm coverage information corresponding to the service to be evaluated according to the comparison result, so that the alarm configuration state and the alarm coverage condition of the current service can be known in time, the alarm completion of the service can be carried out more comprehensively, the alarm coverage rate of the service is integrally improved, the service problem can be found in time, the problem point can be known, and the problem processing efficiency is improved.
Further, as an implementation of the method shown in fig. 1, an embodiment of the present invention provides an apparatus for evaluating service alarm coverage information, as shown in fig. 3, where the apparatus includes: an acquisition unit 31, a determination unit 32, a generation unit 33, and a comparison unit 34.
The obtaining unit 31 may be configured to obtain basic data and an existing alarm rule corresponding to a service to be evaluated. The acquiring unit 31 is a main function module in the device for acquiring basic data corresponding to a service to be evaluated and an existing alarm rule.
The determining unit 32 may be configured to determine, according to the service type of the service to be evaluated, a preset alarm template corresponding to the service to be evaluated, where the preset alarm template is summarized by historical alarm missing information of a service that is the same as and/or similar to the service type of the service to be evaluated. The determining unit 32 is a main function module in the device that determines a preset alarm template corresponding to the service to be evaluated according to the service type of the service to be evaluated.
The generating unit 33 may be configured to generate due alarm information corresponding to the service to be evaluated according to the basic data and the preset alarm template. The generating unit 33 is a main function module, which generates due alarm information corresponding to the service to be evaluated according to the basic data and the preset alarm template in the device, and is also a core module.
The comparing unit 34 may be configured to compare the existing alarm rule with the due alarm information, and determine alarm coverage information corresponding to the service to be evaluated according to a comparison result. The comparison unit 34 is a main function module, which is also a core module, in the device for comparing the existing alarm rule with the due alarm information and determining the alarm coverage information corresponding to the service to be evaluated according to the comparison result.
Further, as an implementation of the method shown in fig. 2, an embodiment of the present invention provides another apparatus for evaluating service alarm coverage information, and as shown in fig. 4, the generating unit 33 includes: a generation template 331 and a processing module 332.
The generating module 331 may be configured to correspondingly add the basic data to the preset alarm template, and generate due monitoring item data corresponding to the service to be evaluated.
The processing module 332 may be configured to perform format comparison processing on the due monitoring item data to obtain due alarm information corresponding to the service to be evaluated.
For the embodiment of the present invention, in order to determine due alarm information corresponding to the service to be evaluated, the processing module 332 includes: a determination submodule and a processing submodule.
The determining submodule may be configured to determine, according to the preset alarm template, each comparison field corresponding to the due monitoring item data.
The processing sub-module may be configured to perform format comparison processing on the due monitoring item data according to the comparison fields, so as to obtain due alarm information corresponding to the service to be evaluated.
Further, in order to evaluate the alarm coverage information of the service to be evaluated, the comparing unit 34 includes: a processing module 341 and a comparison module 342.
The processing module 341 may be configured to perform parsing and format comparison processing on the existing alarm rule to obtain existing alarm information corresponding to the service to be evaluated.
The comparing module 342 may be configured to compare the existing alarm information with the due alarm information, and determine alarm coverage information corresponding to the service to be evaluated according to a comparison result.
Further, in order to compare the due alarm information with the existing alarm information, the comparing module 342 includes: a matching sub-module and a determining sub-module.
The matching sub-module may be configured to match each group of alarm data in the due alarm information with each group of alarm data in the due alarm information, respectively.
The determining sub-module may be configured to determine that there is no alarm loss in the alarm data of the corresponding group if each group of alarm data in the due alarm information is consistent with the alarm data of the corresponding group in the existing alarm information.
The determining submodule may be further configured to determine that there is an alarm loss in the alarm data of the corresponding group if each group of alarm data in the due alarm information is inconsistent with the alarm data of the corresponding group in the existing alarm information;
the determining submodule may be further configured to determine alarm coverage information corresponding to the service to be evaluated according to a matching result of each group of alarm data in the due alarm information.
Meanwhile, in order to evaluate the alarm coverage information of the service to be evaluated at preset time intervals, the obtaining unit 31 may be further configured to obtain the service started in real time at preset time intervals, and use the service started in real time as the service to be evaluated to evaluate the service alarm coverage information.
Further, in order to count the alarm missing information of the service to be evaluated and send the statistical result to the corresponding responsible person, the device further comprises: a counting unit 35 and a transmitting unit 36.
The statistical unit 35 may be configured to separately calculate the alarm coverage rates in different dimensions according to the alarm coverage information.
The sending unit 36 may be configured to send the alarm coverage rate and the alarm missing information in the alarm coverage information to a responsible person terminal corresponding to the service to be evaluated.
According to an embodiment of the present invention, a storage medium is provided, where at least one executable instruction is stored, and the computer executable instruction can execute the data query method in any of the above method embodiments.
Fig. 5 is a schematic structural diagram of a terminal according to an embodiment of the present invention, and the specific embodiment of the present invention does not limit the specific implementation of the terminal.
As shown in fig. 5, the terminal may include: a processor (processor)502, a communication interface 504, a memory 506, and a communication bus 508.
Wherein: the processor 502, communication interface 504, and memory 506 communicate with one another via a communication bus 508.
A communication interface 504 for communicating with network elements of other devices, such as clients or other servers.
The processor 502 is configured to execute the program 510, and may specifically execute relevant steps in the above-described method for evaluating service alarm coverage information.
In particular, program 510 may include program code that includes computer operating instructions.
The processor 502 may be a central processing unit CPU, or an Application Specific Integrated Circuit (ASIC), or one or more Integrated circuits configured to implement an embodiment of the invention. The terminal comprises one or more processors, which can be the same type of processor, such as one or more CPUs; or may be different types of processors such as one or more CPUs and one or more ASICs.
And a memory 506 for storing a program 510. The memory 506 may comprise high-speed RAM memory, and may also include non-volatile memory (non-volatile memory), such as at least one disk memory.
The program 510 may specifically be used to cause the processor 502 to perform the following operations: acquiring basic data and existing alarm rules corresponding to a service to be evaluated; determining a preset alarm template corresponding to the service to be evaluated according to the service type of the service to be evaluated, wherein the preset alarm template is summarized by historical alarm missing information of the service which is the same as and/or similar to the service type of the service to be evaluated; generating due alarm information corresponding to the service to be evaluated according to the basic data and the preset alarm template; and comparing the existing alarm rules with the due alarm information, and determining alarm coverage information corresponding to the service to be evaluated according to the comparison result.
It will be apparent to those skilled in the art that the modules or steps of the present invention described above may be implemented by a general purpose computing device, they may be centralized on a single computing device or distributed across a network of multiple computing devices, and alternatively, they may be implemented by program code executable by a computing device, such that they may be stored in a storage device and executed by a computing device, and in some cases, the steps shown or described may be performed in an order different than that described herein, or they may be separately fabricated into individual integrated circuit modules, or multiple ones of them may be fabricated into a single integrated circuit module. Thus, the present invention is not limited to any specific combination of hardware and software.
The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention, and various modifications and changes may be made by those skilled in the art. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims (10)
1. A method for evaluating service alarm coverage information is characterized by comprising the following steps:
acquiring basic data and existing alarm rules corresponding to a service to be evaluated;
determining a preset alarm template corresponding to the service to be evaluated according to the service type of the service to be evaluated, wherein the preset alarm template is summarized by historical alarm missing information of the service which is the same as and/or similar to the service type of the service to be evaluated;
generating due alarm information corresponding to the service to be evaluated according to the basic data and the preset alarm template;
and comparing the existing alarm rules with the due alarm information, and determining alarm coverage information corresponding to the service to be evaluated according to the comparison result.
2. The method according to claim 1, wherein the generating due alarm information corresponding to the service to be evaluated according to the basic data and the preset alarm template includes:
correspondingly adding the basic data into the preset alarm template to generate due monitoring item data corresponding to the service to be evaluated;
and performing comparison format processing on the due monitoring item data to obtain due alarm information corresponding to the service to be evaluated.
3. The method according to claim 2, wherein the comparing the format processing on the due monitoring item data to obtain due alarm information corresponding to the service to be evaluated comprises:
determining each comparison field corresponding to the due monitoring item data according to the preset alarm template;
and performing contrast format processing on the due monitoring item data according to each contrast field to obtain due alarm information corresponding to the service to be evaluated.
4. The method according to claim 1, wherein the comparing the existing alarm rule with the due alarm information and determining the alarm coverage information corresponding to the service to be evaluated according to the comparison result comprises:
analyzing and comparing the format of the existing alarm rule to obtain existing alarm information corresponding to the service to be evaluated;
and comparing the existing alarm information with the due alarm information, and determining alarm coverage information corresponding to the service to be evaluated according to the comparison result.
5. The method according to claim 4, wherein the comparing the existing alarm information with the due alarm information, and determining the alarm coverage information corresponding to the service to be evaluated according to the comparison result comprises:
matching each group of alarm data in the due alarm information with each group of alarm data in the existing alarm information respectively;
if each group of alarm data in the due alarm information is consistent with the corresponding group of alarm data in the existing alarm information, determining that the alarm data of the corresponding group has no alarm loss;
if each group of alarm data in the due alarm information is inconsistent with the corresponding group of alarm data in the existing alarm information, determining that the alarm data of the corresponding group has alarm loss;
and determining alarm coverage information corresponding to the service to be evaluated according to the matching result of each group of alarm data in the due alarm information.
6. The method according to any one of claims 1 to 5, wherein a service started in real time is acquired at preset time intervals and used as the service to be evaluated to evaluate service alarm coverage information.
7. The method according to any one of claims 1 to 5, wherein after comparing the existing alarm rules with the due alarm information and determining the alarm coverage information corresponding to the service to be evaluated according to the comparison result, the method further comprises:
respectively counting alarm coverage rates under different dimensions according to the alarm coverage information;
and sending the alarm coverage rate and the alarm missing information in the alarm coverage information to a responsible person terminal corresponding to the service to be evaluated.
8. An apparatus for evaluating service alarm coverage information, comprising:
the device comprises an acquisition unit, a processing unit and a processing unit, wherein the acquisition unit is used for acquiring basic data corresponding to a service to be evaluated and an existing alarm rule;
the determining unit is used for determining a preset alarm template corresponding to the service to be evaluated according to the service type of the service to be evaluated, wherein the preset alarm template is summarized by historical alarm missing information of the service which is the same as and/or similar to the service type of the service to be evaluated;
the generating unit is used for generating due alarm information corresponding to the service to be evaluated according to the basic data and the preset alarm template;
and the comparison unit is used for comparing the existing alarm rule with the due alarm information and determining the alarm coverage information corresponding to the service to be evaluated according to the comparison result.
9. The apparatus of claim 8, wherein the generating unit comprises: a template and a processing module are generated,
the generating module is used for correspondingly adding the basic data into the preset alarm template to generate due monitoring item data corresponding to the service to be evaluated;
and the processing module is used for performing format comparison processing on the due monitoring item data to obtain due alarm information corresponding to the service to be evaluated.
10. The apparatus of claim 9, wherein the processing module comprises: a determination sub-module and a processing sub-module,
the determining submodule is used for determining each comparison field corresponding to the due monitoring item data according to the preset alarm template;
and the processing submodule is used for carrying out comparison format processing on the due monitoring item data according to each comparison field to obtain due alarm information corresponding to the service to be evaluated.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202010105352.9A CN111431733B (en) | 2020-02-20 | 2020-02-20 | Service alarm coverage information evaluation method and device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202010105352.9A CN111431733B (en) | 2020-02-20 | 2020-02-20 | Service alarm coverage information evaluation method and device |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN111431733A true CN111431733A (en) | 2020-07-17 |
| CN111431733B CN111431733B (en) | 2021-06-22 |
Family
ID=71547055
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202010105352.9A Active CN111431733B (en) | 2020-02-20 | 2020-02-20 | Service alarm coverage information evaluation method and device |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN111431733B (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112312209A (en) * | 2020-10-30 | 2021-02-02 | 中移（杭州）信息技术有限公司 | Comprehensive alarm generation method, device, server and storage medium |
| CN113065139A (en) * | 2021-05-06 | 2021-07-02 | 携程旅游网络技术（上海）有限公司 | Alarm access method and system, electronic device and medium |
Citations (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105376100A (en) * | 2015-12-09 | 2016-03-02 | 国云科技股份有限公司 | Distributed alarm rule assessment method suitable for cloud platform resource monitoring |
| WO2017005117A1 (en) * | 2015-07-09 | 2017-01-12 | 阿里巴巴集团控股有限公司 | Cloud platform-based fault handling method and device |
| CN106817233A (en) * | 2015-11-30 | 2017-06-09 | 中兴通讯股份有限公司 | A kind of cloud computing management platform alarm method and measurement monitoring platform |
| CN108769179A (en) * | 2018-05-23 | 2018-11-06 | 北京顺丰同城科技有限公司 | A kind of service health state evaluation method and device |
| CN109218102A (en) * | 2018-09-26 | 2019-01-15 | 江苏满运软件科技有限公司 | A kind of alarm monitoring method and system |
| CN110191094A (en) * | 2019-04-26 | 2019-08-30 | 北京奇安信科技有限公司 | Monitoring method and device, storage medium, the terminal of abnormal data |
| CN110310009A (en) * | 2019-05-29 | 2019-10-08 | 国网安徽省电力有限公司合肥供电公司 | A kind of alarm of dispatching of power netwoks operation risk and panorama appraisal procedure |
| CN110659174A (en) * | 2018-06-28 | 2020-01-07 | 阿里巴巴集团控股有限公司 | Monitoring alarm method, device and system |
-
2020
- 2020-02-20 CN CN202010105352.9A patent/CN111431733B/en active Active
Patent Citations (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2017005117A1 (en) * | 2015-07-09 | 2017-01-12 | 阿里巴巴集团控股有限公司 | Cloud platform-based fault handling method and device |
| CN106817233A (en) * | 2015-11-30 | 2017-06-09 | 中兴通讯股份有限公司 | A kind of cloud computing management platform alarm method and measurement monitoring platform |
| CN105376100A (en) * | 2015-12-09 | 2016-03-02 | 国云科技股份有限公司 | Distributed alarm rule assessment method suitable for cloud platform resource monitoring |
| CN108769179A (en) * | 2018-05-23 | 2018-11-06 | 北京顺丰同城科技有限公司 | A kind of service health state evaluation method and device |
| CN110659174A (en) * | 2018-06-28 | 2020-01-07 | 阿里巴巴集团控股有限公司 | Monitoring alarm method, device and system |
| CN109218102A (en) * | 2018-09-26 | 2019-01-15 | 江苏满运软件科技有限公司 | A kind of alarm monitoring method and system |
| CN110191094A (en) * | 2019-04-26 | 2019-08-30 | 北京奇安信科技有限公司 | Monitoring method and device, storage medium, the terminal of abnormal data |
| CN110310009A (en) * | 2019-05-29 | 2019-10-08 | 国网安徽省电力有限公司合肥供电公司 | A kind of alarm of dispatching of power netwoks operation risk and panorama appraisal procedure |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112312209A (en) * | 2020-10-30 | 2021-02-02 | 中移（杭州）信息技术有限公司 | Comprehensive alarm generation method, device, server and storage medium |
| CN112312209B (en) * | 2020-10-30 | 2023-07-21 | 中移（杭州）信息技术有限公司 | Comprehensive alarm generation method, device, server and storage medium |
| CN113065139A (en) * | 2021-05-06 | 2021-07-02 | 携程旅游网络技术（上海）有限公司 | Alarm access method and system, electronic device and medium |
Also Published As
| Publication number | Publication date |
|---|---|
| CN111431733B (en) | 2021-06-22 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN107992398B (en) | Monitoring method and monitoring system of service system | |
| CN110086666B (en) | Alarm method, device and system | |
| CN107688496B (en) | Task distributed processing method and device, storage medium and server | |
| CN112311617A (en) | Configured data monitoring and alarming method and system | |
| CN110362473B (en) | Test environment optimization method and device, storage medium and terminal | |
| CN108280022A (en) | Performance monitoring method and device | |
| WO2019223062A1 (en) | Method and system for processing system exceptions | |
| CN114185708A (en) | Data analysis method and device based on distributed link tracking and electronic equipment | |
| CN111274052A (en) | Data distribution method, server, and computer-readable storage medium | |
| CN111431733B (en) | Service alarm coverage information evaluation method and device | |
| CN109740129B (en) | Report generation method, device and equipment based on blockchain and readable storage medium | |
| CN112232881A (en) | Data detection method and device, electronic equipment and storage medium | |
| CN111651595A (en) | Abnormal log processing method and device | |
| CN112737800A (en) | Service node fault positioning method, call chain generation method and server | |
| CN111258798A (en) | Fault positioning method and device for monitoring data, computer equipment and storage medium | |
| US20120072589A1 (en) | Information Processing Apparatus and Method of Operating the Same | |
| CN111240876A (en) | Fault positioning method and device for microservice, storage medium and terminal | |
| CN111338888B (en) | Data statistics method and device, electronic equipment and storage medium | |
| CN113434396A (en) | Interface test method, device, equipment, storage medium and program product | |
| WO2021056739A1 (en) | Performance analysis method, device, computer apparatus and storage medium | |
| CN110888985A (en) | Alarm information processing method and device, electronic equipment and storage medium | |
| CN112948224A (en) | Data processing method, device, terminal and storage medium | |
| CN109409948B (en) | Transaction abnormity detection method, device, equipment and computer readable storage medium | |
| CN112035286A (en) | Method and device for determining fault cause, storage medium and electronic device | |
| CN113076112A (en) | Database deployment method and device and electronic equipment |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |