CN117174265A - Intelligent accompanying equipment and method - Google Patents

Abstract

The invention provides intelligent accompanying equipment and method for assisting a user in making a doctor. The intelligent accompany equipment comprises: the man-machine interaction interface is configured to receive the information related to the treatment input by the user; a communication unit in wireless communication connection with one or more medical information systems of a user-visit hospital, configured to receive information related to a user's visit from the one or more information medical systems; and a companion unit in communication connection with the man-machine interaction interface and the communication unit, and comprising: the acquisition module is configured to acquire the information related to the diagnosis of the user from the man-machine interaction interface and the communication unit; the determining module is configured to determine the current diagnosis process of the user based on the acquired diagnosis related information; and a service providing module configured to automatically trigger one or more of the predetermined plurality of service modules according to the determined current process to provide the intelligent accompany service to the user.

Description

Intelligent accompanying equipment and method

Technical Field

The invention relates to the technical field of intelligent medical treatment, in particular to intelligent diagnosis accompanying equipment and an intelligent diagnosis accompanying method for assisting a user in diagnosing, and a corresponding machine storage medium.

Background

The hospital visit can be troublesome, such as what department is hung, how the department is away, whether the payment is single or unified, and the like. The complicated process in the treatment process can lead the patient to feel sick and consume the time and energy of the patient.

To solve the above problems, hospitals are provided with large screens on which information for guiding patients to learn about the procedure of a visit is presented. Although this approach can provide some guidance, it provides limited assistance to the patient. In addition, hospitals may arrange for accompanying staff at the service desk, specifically to provide assistance to the patient regarding the procedure. The main problems with this approach are that the patient is required to go through the query multiple times actively, and there are human cost inputs that require training of the attendant how to guide the patient.

In addition, some medical assistance software has been developed in the prior art, however, such existing software is mainly used for assisting remote doctor seeing, and there is no software capable of efficiently assisting a user in completing a doctor seeing procedure.

Disclosure of Invention

In view of the above-mentioned problems in the prior art, the present invention aims to provide a technical solution for assisting a user in a diagnosis process, which can "accompany" the user in the whole process before, during and after the diagnosis, and actively provide the user with an intelligent diagnosis accompanying service suitable for the current diagnosis process.

According to one aspect of the present invention, there is provided an intelligent accompanying apparatus for assisting a user in a visit, comprising: the man-machine interaction interface is configured to receive the information related to the treatment input by the user; a communication unit in wireless communication connection with one or more medical information systems of a user-visit hospital, configured to receive information related to a user's visit from the one or more information medical systems; and a companion unit in communication connection with the man-machine interaction interface and the communication unit, and comprising: the acquisition module is configured to acquire the information related to the diagnosis of the user from the man-machine interaction interface and the communication unit; the determining module is configured to determine the current diagnosis process of the user based on the acquired diagnosis related information; and a service providing module configured to automatically trigger one or more of a predetermined plurality of service modules according to the determined current process to provide the intelligent accompanying service to the user, the predetermined plurality of service modules comprising: the intelligent accompany equipment comprises a navigation module, a reservation module, a queuing monitoring module, a payment module, a query module and a medicine taking auxiliary module, wherein the intelligent accompany equipment further comprises a plurality of shortcut buttons which are respectively associated with one service module in the preset plurality of service modules, and each shortcut button can accept user input so as to trigger the associated service module by one key.

In an embodiment, the companion unit further comprises a push module configured to: pushing a guide message for guiding the user to finish the current treatment process and enter a subsequent treatment process to the user through the man-machine interaction interface, wherein the mode of pushing the guide message comprises at least one of the following steps: presenting the guide message on the man-machine interaction interface in the form of a message window; and broadcasting the guide message in a voice form through the man-machine interaction interface.

In an embodiment, the navigation module is configured to: acquiring the current position of a user; positioning a target position, wherein the target position is a position which is determined to be reached by a user immediately based on the current process of the user; and calculating a navigation path based on the current location and the target location, the navigation path comprising a selectable plurality of paths including: a path via a escalator and a path via a riser elevator.

In an embodiment, the reservation module comprises a plurality of reservation modules, the plurality of reservation modules comprising: the system comprises an outpatient appointment module, a check appointment module, a review appointment module, a physical examination appointment module, a wheelchair appointment module and a worker protection appointment module, wherein each appointment module is configured to:

receiving a reservation request of a user; querying information related to the appointment request from the one or more medical information systems; and transmitting information related to the reservation request to the man-machine interaction interface so as to present the information related to the reservation request on the man-machine interaction interface.

In an embodiment, the queuing monitoring module is configured to: acquiring current queuing situation information of each consultation department and each inspection department of a hospital from the one or more medical information systems; determining a consultation department and/or a check department related in a subsequent process of the user based on the current process of the user; and transmitting current queuing situation information of the consultation department and/or the inspection department involved in the subsequent procedure to the man-machine interaction interface so as to be presented on the man-machine interaction interface.

In an embodiment, the payment module is configured to: obtaining payment information of the user from the one or more medical information systems, comprising: the user's fees and the self-fees and medical insurance fees; and after the man-machine interaction interface receives payment approval information of the user, deducting the self-payment part of the user to be paid from one of a virtual wallet, a bank account and a third party payment account which are bound with the intelligent accompany equipment.

In an embodiment, the query module comprises a plurality of query modules, the plurality of query modules comprising: the medical advice inquiry module is used for inquiring the medical advice of the user.

In an embodiment, the medication intake assistance module is configured to: acquiring a drug list and a drug taking position of a user from the one or more medical information systems; transmitting the acquired medicine list and medicine taking position to the man-machine interaction interface so as to be displayed on the man-machine interaction interface; the medicine taking module is associated with the express delivery home button, and once the express delivery home button receives user input, the interface for inputting express delivery information is triggered to be displayed on the man-machine interaction interface.

In an embodiment, the intelligent companion diagnostic apparatus further comprises a pre-diagnosis assistance module and a post-diagnosis assistance module, wherein the pre-diagnosis assistance module is configured to: receiving symptom information input by a user; and determining a recommended hospital and doctor based on the symptom information and triggering the navigation module to generate a navigation path to the recommended hospital to provide a hospital-away navigation path, and wherein the post-diagnosis assistance module is communicatively connected to a network appointment vehicle platform via the communication unit and configured to: receiving user end of visit information from the one or more medical information systems; and in response to receiving the diagnosis completion information, sending a vehicle use request to the network appointment vehicle platform.

According to another aspect of the present invention, there is provided an intelligent accompanying method for assisting a user in a visit, optionally by means of an intelligent accompanying apparatus as described above, the intelligent accompanying method comprising: acquiring relevant information of a user in a diagnosis; determining the current diagnosis process of the user based on the acquired diagnosis related information; and automatically triggering one or more corresponding service modules of a predetermined plurality of service modules according to the determined current visit progress to provide intelligent accompany service to the user, the predetermined plurality of service modules comprising: the intelligent accompany diagnosis method comprises a navigation module, a reservation module, a queuing monitoring module, a payment module, a query module and a medicine taking auxiliary module, wherein the intelligent accompany diagnosis method further comprises the following steps: receiving user input at one of a plurality of shortcut buttons associated with the plurality of service modules; and triggering the corresponding service module by one key in response to the user input.

According to yet another aspect of the present invention, there is provided a machine-readable storage medium storing executable instructions that when executed cause a processor to perform the intelligent co-diagnosis method as described above.

Drawings

The implementation of the invention is illustrated by way of example, and not by way of limitation, in the figures of the accompanying drawings, in which:

FIG. 1 schematically illustrates an environment in which some implementations of the invention can be implemented;

fig. 2 is a schematic block diagram of an intelligent companion device according to an embodiment of the present invention;

FIG. 3 is a flow chart of an intelligent co-diagnosis process for a pre-diagnosis link according to an embodiment of the present invention;

FIG. 4 is a flow chart of an intelligent cosignal procedure of an in-diagnosis link according to an embodiment of the present invention;

FIG. 5 is a flow chart of a process of providing an in-hospital navigation service according to an embodiment of the present invention;

fig. 6 is a flowchart of a process of providing a subscription service according to an embodiment of the present invention;

FIG. 7 is a flow chart of a process of providing queuing monitoring services according to an embodiment of the present invention;

fig. 8 is a flowchart of a process of providing a payment service according to an embodiment of the present invention;

FIG. 9 is a flow chart of a process of providing a query service according to an embodiment of the present invention;

FIG. 10 is a flow chart of a process for providing a medication assistance service according to an embodiment of the invention;

FIG. 11 is a flow chart of an intelligent co-diagnosis process for a post-diagnosis link according to an embodiment of the present invention; and

fig. 12 is a flow chart of an intelligent companion method according to an embodiment of the invention.

Detailed Description

The embodiment of the invention relates to an intelligent diagnosis accompanying service for assisting a user to smoothly advance a diagnosis process, which can interact with the user in any link in the whole process of the user's diagnosis, can present diagnosis accompanying auxiliary information on the HMI of the portable electronic equipment of the user at any time, plays the role of a diagnosis accompanying expert, appears when needed, is hidden when not needed, and has the advantages of timeliness, intelligence and functional direct.

According to the embodiment of the invention, the process of which user is in the treatment process is judged by mutually transmitting data with the medical information system, and the process of a new user can be followed in real time.

According to the embodiment of the invention, a user does not need to actively find a required function inlet in a plurality of dispersed function inlets, for example, in the existing scheme, the user needing to pay can find the payment inlet only by searching through interfaces of a plurality of layers, and even still cannot find the payment inlet. According to the embodiment of the invention, the function inlets required by the user can be automatically displayed on the home page of the GUI.

In the present invention, a "user" refers to a user of an intelligent accompanying device according to an embodiment of the present invention, and may include, for example: patients going to hospital visits, physical examination requesters, volunteers going to hospital to take medicine, co-attendant family members of inpatients, etc.

In the following, embodiments of the invention are described with reference to the accompanying drawings.

Fig. 1 schematically illustrates an environment 100 in which some implementations of the invention can be implemented, comprising: the intelligent diagnosis accompanying device 10, a plurality of medical information systems 20-40 connected with the intelligent diagnosis accompanying device 10 in a wireless communication mode, a network appointment vehicle platform 50, a map 60 and a appointment center 70. It will be appreciated that the environment shown in fig. 1 may be regarded as an intelligent medical auxiliary ecosystem. Moreover, the environment illustrated in FIG. 1 is only exemplary and implementations of the present invention are not limited by this architecture.

The intelligent accompanying device 10 interacts data with other devices in the environment 100 and determines the current process of the user and the requirements in terms of the process of the accompanying treatment based on the interacted data, thereby providing the user with the complete process of accompanying treatment service. The smart accompanying device 10 may be provided in a portable electronic device of a user, such as a smart phone, tablet, smart watch, or the like.

The medical information system refers to a system for medical information management and medical assistance information in a hospital. For example, a medical information system according to an embodiment of the invention may include one or more of the following: hospital Information Systems (HIS), doctor order entry systems (CPOE), clinical Decision Support Systems (CDSS), pathology systems, ultrasound systems, applet applications, kiosk systems, image archiving and communication systems (PACS), and the like. The medical information system is capable of transmitting the information related to the visit of the user to the intelligent accompanying device 10 in a wireless communication manner, for example, once the ultrasonic detection result of the user is generated in the ultrasonic system, the detection result is transmitted to the intelligent accompanying device 10.

It will be appreciated that the number of medical information systems 20-40 shown in FIG. 1 is three, which is merely an example. According to embodiments of the present invention, the intelligent companion device 10 may be communicatively coupled to and interact with one or more medical information systems. In other words, the number of medical information systems may be one, two, three, four, five, etc.

The network taxi booking platform 50 refers to a platform for booking taxis through a network and is a taxi booking service platform based on internet technology, and the network taxi booking platform 50 can comprise one or more network taxi booking platforms, such as drip travel, special vehicle for Cao, taxi taking with beauty groups, and the like.

The map 60 includes an electronic map such as a hundred degree map, a high-altitude map, or an in-hospital navigation map. The intra-hospital navigation map is a 2D or 3D electronic map customized for the internal environment of the hospital, which is capable of providing intra-hospital department guidance and intra-hospital route navigation, for example, including the following location information: building in a hospital, department, self-help registering machine, self-help printer, etc.

Reservation center 70 refers to a reservation platform that contains resources and services that can be provided in a hospital, including, for example: wheelchair reservation information (e.g., the number of wheelchairs currently available for reservation), worker reservation information (e.g., the number of workers currently available for reservation and information about the age, sex, age, etc. of the workers), etc.

Fig. 2 is a schematic block diagram of the intelligent auxiliary apparatus 10 according to an embodiment of the present invention. As shown in fig. 2, the intelligent accompanying apparatus 10 includes: a man-machine interaction interface 11, a communication unit 12, and a companion unit 13.

The human-machine interaction interface (HMI) 11 is configured to enable interaction between a user and the intelligent auxiliary device 10, for example, the user inputs information related to a doctor through the human-machine interaction interface 11 and provides a doctor-accompanying service to the user through the human-machine interaction interface 11. The human-machine interaction interface 11 may include a variety of human-machine interaction means, such as a touch screen, a Graphical User Interface (GUI), voice, gestures, and so forth. The human-machine interaction interface 11 may be implemented by means of a touch screen, a microphone, a keyboard and a camera of the user's smart device.

The communication unit 12 can be communicatively connected to one or more medical information systems of a hospital where the user is visiting, and can also be communicatively connected to the network appointment vehicle platform, appointment center, and map described above. The intelligent accompanying apparatus 10 acquires information required for providing an accompanying service through the communication unit 12.

The accompanying unit 13 includes: an acquisition module 131 for the user's visit related information, a determination module 132 for determining the user's current visit progress, a service providing module 133 for providing an intelligent accompany service, and a pushing module 134 for pushing the guide message. The service providing module 133 includes a plurality of service modules for providing a plurality of services, including: pre-diagnosis assistance module 1331, navigation module 1332, reservation module 1333, queuing monitoring module 1334, payment module 1335, query module 1336, medication assistance module 1337, and post-diagnosis assistance module 1338.

It will be appreciated that the naming of these modules is functional (logical) and is not limited to the manner in which they operate or the physical location.

The intelligent companion device 10 also includes a plurality of shortcut buttons each associated with one of the plurality of service modules. Each shortcut button is capable of accepting user input for a user to toggle an associated service module with a key. The plurality of shortcut buttons are provided on the human-computer interaction interface 11. For example, the HMI 11 includes presenting a Graphical User Interface (GUI) on a display screen of the user's electronic device that includes the plurality of shortcut buttons, each shortcut button presented as an icon. Each shortcut button (icon) may activate a service module associated with the shortcut button by receiving user input (e.g., a finger or stylus touching on the icon or selected by a mouse or keyboard, etc.), thereby activating a service.

In an embodiment, the companion unit 13 may be implemented as an APP or a part of the APP for providing a companion service. The APP may be stored in an application store, for example, for an ISO operating system or an android operating system, for user download and installation. The APP, after being installed on the user's smart device, may be activated in response to user selection, or may be automatically activated based on detecting that the user arrives at a predetermined location (e.g., a fixed point hospital preset by the user and stored in the APP).

The intelligent accompany process according to the embodiment of the invention comprises the following steps: three links of pre-diagnosis, middle diagnosis and post-diagnosis. Next, the intelligent diagnosis accompanying process of each link is specifically described.

Fig. 3 illustrates an intelligent co-diagnosis process 300 for a pre-diagnosis link according to an embodiment of the present invention.

Referring to 300, in block 302, the HMI 11 receives symptom information entered by a user. Symptom information entered by the user may include, for example: description of symptoms and/or diagnosis of last medical visit. The input mode can be as follows: the user enters the symptom description by voice input or in a text box on a graphical user interface.

In block 304, the pre-diagnosis assistance module 1331 generates recommendation information based on the symptom information entered by the user, including: recommended visits to hospitals and doctors. The recommended treatment hospitals and doctors may include multiple groups for selection by the user. In one embodiment, the pre-diagnosis assistance module 1331 searches a medical information database (not shown) communicatively coupled to the intelligent co-diagnosis device 10 for hospitals and doctors suitable for the current visit of the user based on symptom information entered by the user.

In block 306, the generated recommendation information is presented on the HMI 11.

In block 308, the HMI 11 receives user input for determining a medical care and doctor.

In block 310, the navigation module 1332 generates a hospital-coming navigation path based on the determined hospital-being visited.

In block 312, the hospital-coming navigation path is presented on the HMI 11.

The diagram 400 illustrates an intelligent co-diagnosis process 400 of a mid-diagnosis link according to an embodiment of the present invention.

In block 402, the HMI 11 receives the user entered visit related information. The visit related information includes, for example: inquiring about a registration department, inquiring about the cost of a drug, inquiring about an inspection process, etc. The input mode can be as follows: the user enters the symptom description by voice input or in a text entry box on a graphical user interface.

At block 404, the communication unit 12 receives the visit-related information of the user from the one or more information medical systems. The visit related information includes, for example: the doctor prescribed the prescription, the user paid the examination fee, review information of the appointment, etc.

It is to be appreciated that the present invention is not limited by the order in which blocks 402 and 404 are performed, i.e., blocks 402 and 404 may be performed sequentially or simultaneously.

In block 406, the acquisition module 131 acquires the received visit related information from the HMI 11 and the communication unit 12.

In block 408, the determination module 132 determines a current visit progress of the user based on the acquired visit related information.

In one embodiment, a diagnosis flow database, which includes a plurality of keywords and corresponding diagnosis procedures, is pre-stored in the determination module 132. In the medical procedure database, a mapping relationship between one keyword and one doctor-seeing procedure (for example, "payment" corresponds to "payment procedure") may be included, and a relationship between a plurality of keywords and one doctor-seeing procedure (for example, "appointment" and "B-ultrasound" correspond to "inspection procedure") may be included. The determination module 132 determines the current progress of the visit by the user in the following manner: identifying keywords related to medical treatment in the visit related information by means of a machine learning model; matching the identified keywords with keywords in the diagnosis flow database; and searching out a corresponding diagnosis program in a diagnosis flow database based on the matching result, and taking the corresponding diagnosis program as the current diagnosis process of the user.

In block 410, the service module 133 automatically triggers one or more of the plurality of service modules according to the determined current visit progress. The predetermined plurality of service modules includes: the system comprises a navigation module, a reservation module, a queuing monitoring module, a payment module, a query module and a medicine taking auxiliary module. In this way, a user can be provided with a companion service that is compatible with the current visit progress. For example, if the determined current visit progress is a payment procedure, the payment module is automatically activated, thereby providing the user with a service related to payment.

In block 412, the push module 134 pushes a direction message to the user via the HMI 11 for directing the user to complete the current visit process and to enter a subsequent visit procedure. The content of the direction message may include: the next visit procedure, the hospital location to which the next visit procedure relates, and the operations that the user needs to perform in the next visit procedure. The pushing means may include one or more of the following: presenting the guidance message on the HMI 11 in the form of a message window; the HMI 11 broadcasts the guidance message in voice form; the HMI 11 alerts the user to view the guidance message in the form of a vibration.

Fig. 5-10 illustrate an embodiment of a process for providing intelligent companion service by the multiple service module described above.

Fig. 5 illustrates a process 500 for providing in-home navigation services by a navigation module 1332.

Referring to FIG. 5, in block 502, the navigation module 1332 obtains the current location of a user.

In block 504, the navigation module 1332 locates a target location, which is the location that the user is next to arrive at, e.g., a laboratory or a doctor's office that the user is next to arrive at, and locates that location.

In block 506, the navigation module 1332 calculates a navigation path based on the current location and the target location. The calculated navigation path may comprise a selectable plurality of paths. The selectable multiple paths include: a path via a escalator, a path via a riser elevator, etc. In this way, the user can select a path according to his own preference.

In block 508, the navigation module 1332 transmits the calculated navigation path to the HMI 11 for presentation on the HMI 11.

Fig. 6 illustrates a process 600 for providing a reservation service by a reservation module 1333. The appointment module 1333 may provide a plurality of appointment services, such as an outpatient appointment, a check appointment, a review appointment, a physical examination appointment, a wheelchair appointment, and a nursing appointment.

Referring to FIG. 6, in block 602, a reservation module 1333 receives a reservation request of a user. The subscription request may contain different content depending on the user subscription item. For example, when a user subscribes to a wheelchair, the user's subscription request includes: requesting the number of wheelchairs and the time of use.

In block 604, the reservation module 1333 queries one or more medical information systems for information related to the user request. For example, when a user reserves a wheelchair, information related to the user request includes: the number and style of wheelchairs remaining and the period of time available.

In block 606, the reservation module 1333 transmits information related to the user request to the HMI 11 for presentation on the HMI 11.

Fig. 7 illustrates a process 700 for providing queuing monitoring services by a queuing monitoring module 1334.

Referring to fig. 7, in block 702, a queuing monitoring module 1334 obtains current queuing situation information for each department of consultation and each department of inspection of a hospital from one or more medical information systems.

In block 704, the queuing monitoring module 1334 determines the review and/or inspection departments involved in the user's subsequent flow based on the user's current progress.

In block 706, the queuing monitoring module 1334 transmits current queuing information for the review and/or inspection department involved in the subsequent flow to the HMI 11 for presentation on the HMI 11.

Fig. 8 illustrates a process 800 for providing payment services by a payment module 1335.

Referring to fig. 8, in block 802, a payment module 1335 obtains payment information for a user from one or more medical information systems, including: the user's fees and the self-fees and medical insurance fees.

In block 804, after the HMI 11 receives payment approval information of the user, a self-payment part of the fee to be paid by the user is deducted from one of a virtual wallet, a bank account and a third party payment account bound to the intelligent diagnosis accompanying apparatus.

FIG. 9 illustrates a process 900 for providing query services by a query module 1336. The query module 1336 may provide a plurality of query services, such as reporting queries, physician order queries, and historical visit information queries.

Referring to FIG. 9, in block 902, the HMI 11 receives a query request from a user. The query request may contain different content depending on the item the user wants to query. For example, when a user queries for historical medical information, the query request includes: time of historic medical treatment.

In block 904, a query module 1336 searches for information related to the query request from one or more medical information systems.

In block 906, the query module 1336 transmits the information searched for relevant to the query request to the HMI 11 for presentation on the HMI 11.

Fig. 10 illustrates a process 1000 for providing medication assistance by a medication assistance module 1337.

Referring to fig. 10, in block 1002, a medication intake assistance module 1337 obtains a list of medications for a user and a medication intake location for a medication from one or more medical information systems.

In block 1004, the medication intake assistance module 1337 transmits the acquired drug checklist and medication intake location to the human-machine interface for presentation on the human-machine interface.

The medication intake assistance module 1337 is associated with an express home button. Once the button receives user input, an interface for entering express information is triggered to be presented on the HMI 11.

Fig. 11 illustrates an intelligent co-diagnosis process 1100 of a post-diagnosis link according to an embodiment of the present invention.

In block 1102, the post-diagnosis assistance module 1338 receives user visit end information from one or more medical information systems;

in response to receiving the end of diagnosis information, the post-diagnosis assistance module 1338 sends a vehicle request to the network appointment platform in block 1104. The vehicle request may include: current location, target location to go after leaving the hospital, and desired arrival time.

Fig. 12 illustrates an intelligent companion diagnostic method 1200 according to an embodiment of the present invention, which may be implemented with the intelligent companion diagnostic device 10 described above, as the description above regarding the intelligent companion diagnostic device 10 applies equally herein.

Referring to fig. 12, in step S1202, the visit related information of the user is acquired.

In step S1204, a current visit progress of the user is determined based on the acquired visit related information.

In step S1206, one or more corresponding service modules of a predetermined plurality of service modules are automatically triggered according to the determined current visit progress to provide the intelligent partner service to the user, the predetermined plurality of service modules including: the system comprises a navigation module, a reservation module, a queuing monitoring module, a payment module, a query module and a medicine taking auxiliary module.

The intelligent companion diagnostic method 1200 further includes: receiving user input at one of a plurality of shortcut buttons associated with the plurality of service modules; and triggering the corresponding service module by one key in response to the user input.

Embodiments of the invention also provide a machine-readable storage medium storing executable instructions that when executed cause a processor to perform the intelligent companion method 1200 described above.

It should be appreciated that examples of machine-readable storage media may include volatile and nonvolatile, removable and non-removable media implemented in any method or technology for storage of information (e.g., computer readable instructions, data structures, program modules, or other data). The storage medium may include, but is not limited to: random Access Memory (RAM), read-only memory (ROM), programmable read-only memory (PROM), erasable programmable read-only memory (EPROM), electrically erasable programmable read-only memory (EEPROM), flash memory or other memory technology, compact Disks (CDs), digital Versatile Disks (DVDs) or other optical storage, magnetic cassettes, magnetic tape, magnetic disk storage or other magnetic storage devices, or any other medium which can be used to store information.

In some embodiments, a machine-readable storage medium may store executable computer program instructions that, when executed by one or more processing units, cause the processing units to perform the above-described methods. The executable computer program instructions may comprise any suitable type of code, such as source code, compiled code, interpreted code, executable code, static code, dynamic code, and the like. The executable computer program instructions may be implemented using any suitable high-level, low-level, object-oriented, visual, compiled and/or interpreted programming language.

It is to be understood that the various operations may be described as multiple discrete acts or operations in a sequential order, in a manner that is most helpful in understanding the claimed subject matter. However, the order of description should not be construed as to imply that these operations are necessarily order dependent. In particular, the operations may be performed out of the order presented. In other implementations, various additional operations may also be performed, and/or various operations already described may be omitted.

What has been described above includes examples of the disclosed architecture. It is, of course, not possible to describe every conceivable combination of components and/or methodologies, but one of ordinary skill in the art may recognize that many further combinations and permutations are possible. Accordingly, the novel architecture is intended to embrace all such alternatives, modifications and variations that fall within the spirit and scope of the appended claims.

Claims (11)

1. An intelligent companion diagnostic device for assisting a user in a visit, comprising:

the man-machine interaction interface is configured to receive the information related to the treatment input by the user;

a communication unit in wireless communication connection with one or more medical information systems of a user-visit hospital, configured to receive information related to a user's visit from the one or more information medical systems; and

the accompany unit is in communication connection with the man-machine interaction interface and the communication unit and comprises:

the acquisition module is configured to acquire the information related to the diagnosis of the user from the man-machine interaction interface and the communication unit;

the determining module is configured to determine the current diagnosis process of the user based on the acquired diagnosis related information; and

a service providing module configured to automatically trigger one or more of a predetermined plurality of service modules according to the determined current process to provide intelligent coserving services to a user, the predetermined plurality of service modules comprising: the system comprises a navigation module, a reservation module, a queuing monitoring module, a payment module, a query module and a medicine taking auxiliary module,

the intelligent accompany equipment further comprises a plurality of shortcut buttons which are respectively associated with one service module in the preset plurality of service modules, and each shortcut button can accept user input so as to trigger the associated service module by one key.

2. The intelligent companion diagnostic apparatus of claim 1 wherein the companion diagnostic unit further comprises a push module configured to:

pushing a guide message for guiding the user to complete the current treatment process and enter the subsequent treatment process to the user through the man-machine interaction interface,

the way of pushing the guiding message comprises at least one of the following steps:

presenting the guide message on the man-machine interaction interface in the form of a message window; and

and broadcasting the guide message in a voice mode through the man-machine interaction interface.

3. The intelligent companion diagnostic apparatus of any one of claims 1-2 wherein the navigation module is configured to:

acquiring the current position of a user;

positioning a target position, wherein the target position is a position which is determined to be reached by a user immediately based on the current process of the user; and

calculating a navigation path based on the current position and the target position, the navigation path comprising a selectable plurality of paths including: a path via a escalator and a path via a riser elevator.

4. The intelligent companion diagnostic device of any one of claims 1-3 wherein the appointment module comprises a plurality of appointment modules comprising: an outpatient appointment module, a check appointment module, a review appointment module, a physical examination appointment module, a wheelchair appointment module and a worker protection appointment module,

wherein each reservation module is configured to:

receiving a reservation request of a user;

querying information related to the appointment request from the one or more medical information systems; and

transmitting information related to the reservation request to the man-machine interaction interface so as to present the information related to the reservation request on the man-machine interaction interface.

5. The intelligent companion diagnostic apparatus of any one of claims 1-4 wherein the queuing monitoring module is configured to:

acquiring current queuing situation information of each consultation department and each inspection department of a hospital from the one or more medical information systems;

determining a consultation department and/or a check department related in a subsequent process of the user based on the current process of the user;

and transmitting the current queuing situation information of the consultation department and/or the inspection department related in the subsequent flow to the man-machine interaction interface so as to be presented on the man-machine interaction interface.

6. The intelligent companion diagnostic apparatus of any one of claims 1-5 wherein the payment module is configured to:

obtaining payment information of the user from the one or more medical information systems, comprising: the user's fees and the self-fees and medical insurance fees;

and after the man-machine interaction interface receives payment approval information of the user, deducting the self-payment part of the user to be paid from one of a virtual wallet, a bank account and a third party payment account which are bound with the intelligent diagnosis accompanying equipment.

7. The intelligent companion diagnostic apparatus of any one of claims 1-6 wherein the query module comprises a plurality of query modules comprising: the medical advice inquiry module is used for inquiring the medical advice of the user.

8. The intelligent companion diagnostic apparatus of any one of claims 1-7 wherein the medication intake assistance module is configured to:

acquiring a drug list and a drug taking position of a user from the one or more medical information systems;

transmitting the acquired medicine list and medicine taking position to the man-machine interaction interface so as to be presented on the man-machine interaction interface;

the medicine taking module is associated with the express delivery home button, and once the express delivery home button receives user input, the interface for inputting express delivery information is triggered to be displayed on the man-machine interaction interface.

9. The intelligent companion diagnostic apparatus of any one of claims 1-8 wherein the intelligent companion diagnostic apparatus further comprises a pre-diagnosis assistance module and a post-diagnosis assistance module,

wherein the pre-diagnosis assistance module is configured to: receiving symptom information input by a user; and determining recommended hospitals and doctors based on the symptom information, and triggering the navigation module to generate a navigation path to the recommended hospitals so as to provide a hospital-coming navigation path, and

wherein the post-diagnosis assistance module is communicatively connected with the network appointment vehicle platform via the communication unit and is configured to: receiving user end of visit information from the one or more medical information systems; and in response to receiving the diagnosis completion information, sending a vehicle use request to the network appointment vehicle platform.

10. An intelligent companion diagnostic method for assisting a user in a visit, optionally implemented by means of an intelligent companion diagnostic device as claimed in any one of claims 1 to 9, comprising:

acquiring relevant information of a user in a diagnosis;

determining the current diagnosis process of the user based on the acquired diagnosis related information; and

automatically triggering one or more corresponding service modules of a predetermined plurality of service modules according to the determined current visit progress to provide intelligent accompany service for the user, wherein the predetermined plurality of service modules comprise: the system comprises a navigation module, a reservation module, a queuing monitoring module, a payment module, a query module and a medicine taking auxiliary module,

wherein, the intelligent accompany method further comprises:

receiving user input at one of a plurality of shortcut buttons associated with the plurality of service modules; and

one-touch triggers the corresponding service module in response to user input.

11. A machine-readable storage medium storing executable instructions that when executed cause a processor to perform the intelligent companion diagnostic method of claim 10.