CN117172749A

CN117172749A - Rail transit inspection maintenance worker management method, device, equipment and storage medium

Info

Publication number: CN117172749A
Application number: CN202311149819.XA
Authority: CN
Inventors: 王希光; 王玥邈; 肖中卿; 贾建平
Original assignee: Guangzhou Jiadu Technology Software Development Co ltd; PCI Technology Group Co Ltd; PCI Technology and Service Co Ltd
Current assignee: Guangzhou Jiadu Technology Software Development Co ltd; PCI Technology Group Co Ltd; PCI Technology and Service Co Ltd
Priority date: 2023-09-06
Filing date: 2023-09-06
Publication date: 2023-12-05

Abstract

The embodiment of the application discloses a method, a device, equipment and a storage medium for managing a track traffic inspection maintenance worker, which are used for acquiring equipment information and real-time state data of target equipment; obtaining an abnormal state analysis work order of the target equipment according to the equipment information and the real-time state data; generating a fault maintenance work order according to a fault processing flow generated by the abnormal state analysis work order; distributing the fault maintenance work orders to the corresponding user terminals; determining accessory information and warehouse position information of a target accessory according to geographical position information of a user side, accessory demand information and accessory inventory information in a fault maintenance work order, and adding the accessory information and the warehouse position information of the target accessory into the fault maintenance work order for updating work order content; when networking, the work order data and/or real-time work order data cached by the user side are received so as to update the fault maintenance work order, so that the problem of low management efficiency of the inspection maintenance work order can be solved, and the work efficiency and the intelligent degree of work order management are improved.

Description

Rail transit inspection maintenance worker management method, device, equipment and storage medium

Technical Field

The embodiment of the application relates to the technical field of rail transit, in particular to a method, a device, equipment and a storage medium for managing a maintenance worker in rail transit inspection.

Background

With the rapid development of national economy and the acceleration of urban process, urban rail transit enters a large development period. With the continuous increase of urban rail transit operation mileage in China, the scale of the wire network is continuously enlarged, and the inspection maintenance pressure of a rail system is rapidly increased.

The management of the work order data of the existing inspection maintenance can be carried out only by networking, and when the inspection is carried out, a part of non-network environment possibly exists, and at the moment, the filling and recording of the work order data cannot be carried out, so that the work order management efficiency is low, and the intelligent degree is low.

Disclosure of Invention

The embodiment of the application provides a method, a device, equipment and a storage medium for managing a track traffic inspection maintenance work order, which can solve the problem of low management efficiency of the inspection maintenance work order and improve the work efficiency and the intelligent degree of the work order management.

In a first aspect, an embodiment of the present application provides a method for managing a maintenance worker for track traffic inspection, which is used for an operation and maintenance platform end, and includes:

acquiring equipment information and real-time state data of target equipment;

Obtaining an abnormal state analysis work order of the target equipment according to the equipment information and the real-time state data;

generating a fault processing flow according to the abnormal state analysis worksheet, and generating a fault maintenance worksheet according to the fault processing flow;

distributing the fault maintenance work orders to corresponding user ends;

determining accessory information and warehouse position information of a target accessory according to the geographic position information of the user side, accessory demand information and accessory inventory information in the fault maintenance work order, and adding the accessory information and the warehouse position information of the target accessory to the fault maintenance work order to update work order content, wherein the accessory inventory information comprises the accessory information and the accessory warehouse position information;

and when networking is carried out, receiving the work order data and/or real-time work order data cached by the user side so as to update the fault maintenance work order according to the work order data.

Further, the acquiring the device information and the real-time status data of the target device includes:

acquiring the position information of the target equipment according to the equipment information of the target equipment;

determining corresponding monitoring camera equipment according to the position information, and acquiring image information of the target equipment, which is shot by the monitoring camera equipment at regular time;

And carrying out identification processing on the acquired image information to obtain real-time state data of the target equipment.

Further, the obtaining the abnormal state analysis worksheet of the target device according to the device information and the real-time state data includes:

judging whether the corresponding target equipment is abnormal or not according to the real-time state data;

if the target equipment is judged to be abnormal, finishing inspection, and generating an inspection work order;

and if the target equipment is judged to be abnormal, generating the abnormal state analysis work order.

Further, the generating a fault processing procedure according to the abnormal state analysis worksheet, generating a fault maintenance worksheet according to the fault processing procedure, includes:

according to the abnormal state analysis work order, generating flow node information corresponding to the fault processing flow;

according to the equipment information and the flow node information, the communication address of the corresponding target equipment is packaged into the flow node information to obtain new flow node information;

and forming a corresponding fault maintenance work order according to the new flow node information.

Further, the determining, according to the geographical location information of the user side and the accessory demand information in the fault maintenance work order, the warehouse location of the target accessory includes:

Determining maintenance accessory information according to accessory demand information in the fault maintenance work order;

the method comprises the steps of obtaining geographic position information and accessory inventory information of a user side, wherein the accessory information comprises item information of accessories, accessory provider information, accessory batch information and accessory inventory information;

determining warehouse location and accessory information of the candidate accessories according to the geographic location information, the maintenance accessory information and the accessory inventory information;

and determining a target accessory according to the accessory information of the alternative accessory and the preset accessory priority, and acquiring the accessory information and warehouse position information of the target accessory.

Further, the identifying the obtained image information to obtain real-time status data of the target device further includes:

labeling the equipment information and the real-time state data in a corresponding monitoring video;

labeling the abnormal identification in the corresponding monitoring video;

and encoding the monitoring video and outputting the monitoring video to terminal equipment for display.

In a second aspect, an embodiment of the present application provides a method for managing a maintenance worker for track traffic inspection, which is used for a user terminal, and includes:

receiving a fault maintenance work order sent by an operation and maintenance platform end;

Receiving a touch signal input by a user, and determining a target flow node in the fault maintenance work order corresponding to touch according to the touch signal;

according to the flow node information of the target flow node and the touch information of the touch signal, a corresponding control instruction is sent to corresponding target equipment, so that the target equipment can change real-time state data according to the control instruction;

receiving information content input by a user, and generating work order data, wherein the information content comprises real-time state data and operation and maintenance feedback data of the target equipment;

when no network exists, the worksheet data are cached in the fault maintenance worksheet;

and when networking is carried out, the cached work order data is sent to the operation and maintenance platform end, and meanwhile, the work order data generated in real time is sent to the operation and maintenance platform end.

In a third aspect, an embodiment of the present application provides a rail transit inspection maintenance worker single management device, configured to operate and maintain a platform end, including:

the data acquisition module is used for acquiring equipment information and real-time state data of the target equipment;

the analysis module is used for obtaining an abnormal state analysis work order of the target equipment according to the equipment information and the real-time state data;

The flow generating module is used for generating a fault processing flow according to the abnormal state analysis work order and generating a fault maintenance work order according to the fault processing flow;

the first data sending module is used for distributing the fault maintenance work orders to the corresponding user terminals;

the first work order updating module is used for determining the accessory information and the warehouse position information of the target accessory according to the geographic position information of the user side, the accessory demand information and the accessory inventory information in the fault maintenance work order, and adding the accessory information and the warehouse position information of the target accessory to the fault maintenance work order so as to update work order content, wherein the accessory inventory information comprises the accessory information and the accessory warehouse position information;

and the second work order updating module is used for receiving the work order data and/or real-time work order data cached by the user side when networking so as to update the fault maintenance work order according to the work order data.

Further, the data acquisition module is further configured to acquire location information of the target device according to device information of the target device;

Further, the analysis module is further configured to determine whether an abnormality exists in the corresponding target device according to the real-time status data;

Further, the flow generating module is further configured to generate flow node information corresponding to the fault processing flow according to the abnormal category and a preset flow template in the abnormal status analysis work order;

Further, the first work order updating module is further configured to determine repair accessory information according to accessory requirement information in the fault repair work order;

Further, the device also comprises a display module;

the display module is used for marking the equipment information and the real-time state data in the corresponding monitoring video;

labeling the abnormal identification in the corresponding monitoring video;

In a fourth aspect, an embodiment of the present application provides a rail transit inspection maintenance worker single management device, which is used for a user terminal, and includes:

the first data receiving module is used for receiving the fault maintenance work order sent by the operation and maintenance platform end;

the second data receiving module is used for receiving a touch signal input by a user, and determining a target flow node in the fault maintenance work order corresponding to touch according to the touch signal;

the touch control module is used for sending a corresponding control instruction to corresponding target equipment according to the flow node information of the target flow node and the touch control information of the touch control signal so that the target equipment can change real-time state data according to the control instruction;

The third data receiving module is used for receiving information content input by a user and generating work order data, wherein the information content comprises real-time state data and operation and maintenance feedback data of the target equipment;

the second data sending module is used for caching the work order data in the fault maintenance work order when no network exists;

In a fifth aspect, an embodiment of the present application provides a rail transit inspection serviceman management apparatus, including:

a memory and one or more processors;

the memory is used for storing one or more programs;

when the one or more programs are executed by the one or more processors, the one or more processors implement the rail transit inspection serviceman management method according to the first aspect or the second aspect.

In a sixth aspect, embodiments of the present application provide a storage medium storing computer executable instructions which, when executed by a computer processor, are for performing the rail transit inspection serviceman management method of the first or second aspects.

According to the embodiment of the application, the equipment information and the real-time state data of the target equipment are acquired, the abnormal state analysis work order of the target equipment is obtained according to the equipment information and the real-time state data, a fault processing flow is generated according to the abnormal analysis work order, a fault maintenance work order is generated according to the fault processing flow, the fault maintenance work order is distributed to a corresponding user terminal, the accessory information and the warehouse position information of the target accessory are determined according to the geographic position of the user terminal, the accessory demand information and the accessory inventory information in the fault maintenance work order, the accessory information and the warehouse position information of the target accessory are added to the fault maintenance work order, and the work order data and/or the real-time work order data cached by the user terminal are received during networking. By adopting the technical means, the work order data cached by the user side can be received when the network is connected, so that the user side can also update the local cache of the corresponding work order data when the network is not available, the dependence of the user side on the network is reduced, the inspection maintenance progress of the user side is ensured, the work order data cached by the user side and the work order data updated in real time are received when the network is available, and the work efficiency and the intelligent degree of the track traffic inspection operation and maintenance work order management are improved. In addition, the target accessory is determined through the geographic position of the user side, accessory demand information and accessory inventory information in the fault maintenance work order, and the consideration dimension of matching the target accessory is increased, so that the matching fitness of the accessory is improved, and the work efficiency of inspection maintenance of the user side is improved.

Drawings

FIG. 1 is a flow chart of a single management method for a rail transit inspection serviceman provided by an embodiment of the application;

fig. 2 is a schematic diagram of communication connection between an operation and maintenance platform end, a user end and a target device according to an embodiment of the present application;

fig. 3 is a schematic structural diagram of a management device for a track traffic inspection maintenance worker, which is provided by the embodiment of the application;

fig. 4 is a schematic structural diagram of another management device for a track traffic inspection maintenance worker according to an embodiment of the present application;

fig. 5 is a schematic structural diagram of a single management device for a track traffic inspection maintenance worker provided by the embodiment of the application.

Detailed Description

In order to make the objects, technical solutions and advantages of the present application more apparent, the following detailed description of specific embodiments of the present application is given with reference to the accompanying drawings. It is to be understood that the specific embodiments described herein are merely illustrative of the application and are not limiting thereof. It should be further noted that, for convenience of description, only some, but not all of the matters related to the present application are shown in the accompanying drawings. Before discussing exemplary embodiments in more detail, it should be mentioned that some exemplary embodiments are described as processes or methods depicted as flowcharts. Although a flowchart depicts operations (or steps) as a sequential process, many of the operations can be performed in parallel, concurrently, or at the same time. Furthermore, the order of the operations may be rearranged. The process may be terminated when its operations are completed, but may have additional steps not included in the figures. The processes may correspond to methods, functions, procedures, subroutines, and the like.

The application provides a method and a device for managing a track traffic inspection maintenance work order, which aim to receive work order data cached by a user side during network connection when the track traffic inspection maintenance work order is managed, so that the user side can also update the local cache of corresponding work order data when no network exists, the dependence of the user side on the network connection is reduced, the inspection maintenance progress of the user side is ensured, and the work order data cached by the user side and the work order data updated in real time are received when the network exists, so that the work efficiency and the intelligent degree of the track traffic inspection maintenance work order management are improved. And the target accessory is determined through the geographic position of the user side, accessory demand information and accessory inventory information in the fault maintenance work order, so that the consideration dimension of the matched target accessory is increased, the matching fit of the accessory is improved, and the inspection maintenance work efficiency of the user side is improved. Compared with the traditional rail transit inspection operation and maintenance work order management mode, the method is generally influenced by network signals, under the condition that no network signals exist, a user side cannot fill and record work order data, when a network is needed, a corresponding work order display page is reloaded, and then data can be filled and recorded, so that inspection maintenance personnel can only record work order data in other modes when no network exists, for example, the work order data is recorded in a paper notebook, and meanwhile, the inspection maintenance personnel is required to actively perform network searching, when the network is searched, the work order data recorded in other recording modes can be refilled into the work order display page corresponding to the user side, and the dependence of the mode on the network signals is high, and under the condition that the network signals are poor, the update efficiency of the work order data is low, and the intelligent degree is relatively low. In addition, when the inspection maintenance personnel are required to carry out field maintenance, the traditional mode is to search a warehouse point closest to the target equipment as a warehouse point corresponding to the target accessory according to the accessory requirement in the inspection maintenance work order, and only the dimension of the distance is considered, so that the confirmation dimension of the target accessory is single, the target accessory which meets the maintenance requirement most cannot be obtained, and the work efficiency of inspection maintenance can be influenced. Based on the method, the rail transit inspection maintenance worker single management method provided by the embodiment of the application is provided to solve the problem that the inspection maintenance work efficiency is low due to the fact that the existing inspection maintenance worker single management is adopted.

Fig. 1 shows a flowchart of a single management method for a track traffic inspection maintenance worker provided by the embodiment of the present application, where the single management method for the track traffic inspection maintenance worker provided in the embodiment may be executed by a single management device for the track traffic inspection maintenance worker, and the single management device for the track traffic inspection maintenance worker may be implemented by software and/or hardware, and the single management device for the track traffic inspection maintenance worker may be formed by two or more physical entities, or may be formed by one physical entity. In general, the rail transit inspection serviceman management device may be a terminal device of an operation and maintenance system, such as a computing device.

The following description will be made taking a computer device as an example of a main body for executing a management method of a track traffic inspection serviceman. Fig. 1 is a flowchart of a management method for a track traffic inspection maintenance worker provided by an embodiment of the present application, and fig. 2 is a schematic diagram of communication connection between an operation and maintenance platform end, a user end and a target device provided by an embodiment of the present application, and referring to fig. 1 and fig. 2, the management method for a track traffic inspection maintenance worker is used for the operation and maintenance platform end, and specifically includes:

s101, acquiring device information and real-time state data of a target device.

The intelligent operation and maintenance system is an important ring for ensuring the normal operation of the inspection operation and maintenance of the rail transit. The intelligent operation and maintenance system utilizes technologies such as the Internet of things, big data, cloud computing, artificial intelligence and the like to carry out comprehensive management and scheduling work, and can meet related requirements of various maintenance tasks in the whole operation and maintenance process of the equipment. The intelligent operation and maintenance system performs structuring and data management through a set of a physical object analysis system and a digital analysis means, so that management and maintenance among devices are realized. The intelligent operation and maintenance system effectively cooperated with remote monitoring data and overhaul service data based on scenes to excavate equipment state characteristics and fault tree forms a set of intelligent system with the capabilities of state sensing, tracking, fault diagnosis early warning, fault prediction, operation and maintenance intelligent decision making, operation automation and the like, and advanced functions of focusing and maintenance process optimization, flow optimization, automatic dispatching, individual soldier systems and the like are achieved, so that the purposes of implementing overhaul operation flow, standardizing overhaul process requirements, guaranteeing overhaul operation quality and grasping equipment health state are achieved, safety and reliability of service equipment are guaranteed, cost reduction and efficiency increase are achieved, and equipment operation and maintenance precision management is achieved.

Based on the fact that the track traffic industry needs to carry out multi-period (daily inspection, zhou Xun inspection, monthly inspection, quaternary inspection, semi-annual inspection and/or annual inspection and the like) inspection maintenance on various specialized equipment, the more frequent the inspection period (such as daily inspection) is, the more labor and time costs are consumed. The conventional inspection mode is that the system automatically generates a corresponding work order and sends the work order to the user side 30 of each inspection maintenance personnel 50, the inspection maintenance personnel 50 receives the work order according to the APP corresponding to the user side 30, and then goes to the site to inspect/maintain the target equipment 20 one by one, and records the abnormal data, so that the labor cost of operation and maintenance is greatly increased.

In order to reduce the labor cost of operation and maintenance, the embodiment provides a method for remote inspection by using monitoring camera equipment. The monitoring camera apparatus 40 may be a high definition camera or a pinhole camera, or the like. By acquiring the position information of the target device 20 according to the device information of the target device 20, determining the corresponding monitoring camera device 40 according to the position information, acquiring the image information of the target device 20 which is shot by the monitoring camera device 40 at regular time, and performing identification processing on the acquired image information, real-time state data of the target device 20 is obtained. Wherein the image information may be video data information or picture data information.

Device information of the target device 20 including a device name, location information, patrol cycle information, normal state data range information, and the like is acquired. According to the device information of the target device 20, determining the corresponding monitoring camera device 40 within the set distance range of the corresponding position information, extracting real-time video data or picture data of the monitoring camera device 40, determining the target device 20 from the video data or picture data, and acquiring real-time state data of the corresponding target device 20 in the video data or picture data.

To facilitate remote inspection with the monitoring camera 40, device ledger administration may be set up. The device ledger is used for recording device information with remote inspection requirements, and the device with remote inspection requirements is the target device 20 in the embodiment. The device information of the target device 20 may be acquired by a device ledger. The equipment accounts are classified according to different professions, and can be divided into platform equipment, escalator equipment, FAS (Fire Alarm System, subway disaster prevention alarm automatic control system) equipment, BAS (Building Automation System, environment and equipment monitoring system) equipment, automatic ticket vending equipment, comprehensive monitoring equipment and the like, and more subdivided specific equipment accounts can be built under different professions.

Since the target devices 20 to be remotely patrolled and examined are distributed at different positions (different routes, different stations or smaller different areas in the same station), the monitoring camera devices 40 are required to be installed on the target devices 20 distributed at different positions to remotely patrol and monitor the target devices 20, and thus, the equipment information of the installed monitoring camera devices 40 also needs to be uniformly managed, so that the corresponding monitoring camera devices 40 can be quickly called out when the target devices 20 at specific positions are patrolled and examined later. The information of the monitoring camera 40 includes basic information and camera status information, and in the subsequent inspection process, the monitoring camera 40 can be remotely controlled to be opened, closed, rotated, photographed and the like through the operation and maintenance platform end 10 or the user end 30.

The intelligent operation and maintenance system classifies the different types of equipment of each specialty and associates corresponding inspection item points. The inspection item points are specific inspection contents for various devices, such as a state value (normal/abnormal), a current range, a voltage range, a temperature value and the like of a power supply system, that is, the inspection item points are state data of the target device 20 needing remote inspection. The real object based on the inspection is a specific inspection item point of each type of device, so that the inspection item point of each type of device needs to be associated with the corresponding target device 20. The monitoring camera equipment 40, such as a high-precision camera, is arranged in a set distance range of the target equipment 20, a plurality of monitoring camera equipment 40 can be arranged for the same target equipment 20, the monitoring camera equipment 40 is distributed at different positions, each monitoring camera equipment 40 needs to be associated with a specific target equipment 20 and a patrol item point of the equipment so as to determine which specific monitoring camera equipment 40 each patrol item point belongs to, and therefore when remote patrol is carried out later, the data acquisition and analysis can be clearly known through which monitoring camera equipment 40 each patrol item point should pass. And shooting videos and/or pictures aiming at the target equipment 20 at fixed time, carrying out automatic image recognition analysis on the videos and/or pictures, returning and filling the inspection item point value of the target equipment 20 into the operation and maintenance platform end 10 system, and judging whether the inspection item is normal or not by the operation and maintenance platform end 10 system according to the collected specific inspection item point value, so that automatic inspection is realized.

After the acquired image information is identified to obtain the real-time state data of the target device 20, the device information and the real-time state data are marked in the corresponding monitoring video, the abnormal identification is marked in the corresponding monitoring video, and the monitoring video is encoded and output to the terminal device for display. The anomaly identification may be a special mark symbol or a color identification. For example, normal state data and abnormal state data of the target device 20 are distinguished by buttons of different colors, such as red for abnormal and green for normal.

In one embodiment, the video model training algorithm is provided with data input by the surveillance camera 40 capturing video or picture data of the device inspection item points of the target device 20. May be configured to collect periodically. The video model training is used for attaching different characteristic value labels to different data values of various equipment inspection item points, and after video or picture data are acquired, the real inspection item point values are extracted through a video model training algorithm and preset characteristic value labels. And after the real inspection item point values summarized by the video or picture data are extracted through a video model training algorithm, unified processing is carried out according to a preset work order agreed data structure.

By the automatic remote inspection through the monitoring camera device 40, the equipment information and the real-time state data of the target equipment 20 are acquired, the inspection work can be automatically completed without manual intervention, and the intelligent degree of inspection is improved. After the remote inspection is completed, an inspection work order is generated, and real-time state data corresponding to the target device 20 is recorded. When the inspection work order is generated, a corresponding backfill work order data interface is appointed with a video model algorithm. The video model algorithm performs data processing according to video or picture data acquired by the system at regular time, and finally generates a data structure required by the work order, and the data structure is backfilled to the work order information, so that the inspection work is completed, the intelligent degree of real-time state data acquisition is improved, and the labor cost investment is saved.

S102, obtaining an abnormal state analysis work order of the target equipment according to the equipment information and the real-time state data.

According to the above steps, the real-time status data corresponding to the target device 20 can be obtained, and according to the obtained real-time status data (inspection item point value) and the preset target inspection item point value, if all the real-time status data of the target device 20 are matched with the preset target inspection item point value, it is determined that no abnormality exists in the target device 20, inspection is completed, an inspection work order is generated, and corresponding real-time status data and the result content for determining that the target device 20 is normal are recorded. If the real-time state data of the target device 20 is not matched with the preset target inspection item point value, the running state corresponding to the unmatched real-time state data may be abnormal, so that the target device 20 is judged to be abnormal, and an abnormal state analysis work order is generated. The abnormal state analysis worksheet records the corresponding device information, real-time state data and real-time state data items of the target device 20, and identifies the corresponding abnormal real-time state data items, and performs algorithm analysis according to the abnormal real-time state data items to obtain a preliminary abnormal prediction result and a corresponding coping strategy, and records the abnormal prediction result and coping strategy content in the abnormal state analysis worksheet.

By way of example, the real-time status data is exemplified as current values and voltages. The current value of the target device 20 collected in the step S101 is 3A, the voltage value is 220V, and the current value is 5-6A and the voltage value is 220V when the target device 20 is preset to operate normally, so that the target inspection item point value can be preset to be 5-6A and 220V. And according to the fact that the current value of the real-time state data is 3A, the voltage value is 220V, and the preset target inspection item value is not matched, if the current value inspection item of the target equipment 20 is judged to be abnormal, an abnormal analysis work order is generated, equipment information of the target equipment 20 is recorded, and the real-time state data (the current value is 3A, the voltage value is 220V) and the corresponding coping strategies are recorded.

S103, generating a fault processing flow according to the abnormal state analysis worksheet, and generating a fault maintenance worksheet according to the fault processing flow.

Based on the track traffic operation and maintenance process, many inspection maintenance personnel 50 responsible for fault maintenance may be primary inspection maintenance personnel 50 with shallow experience, which are not familiar with the specific equipment fault processing flow, so that the work order may not be taken from the specific abnormal situation only by analyzing the work order according to the abnormal state. Therefore, the embodiment of the application provides a method for performing professional flow customization according to the fault type. Classifying, defining and packaging processing nodes of various faults into individual business process nodes, and then freely combining by a senior maintenance technician according to the defined nodes into a preset process template for processing various fault types, wherein for example, the fault type is part damage, the corresponding coping strategy is part replacement, and the preset process template can be: the method comprises the steps of achieving on-site tool counting, photographing and uploading a system, disconnecting a power supply, opening a shielding door screw, replacing a fitting, photographing and reserving a bottom, recovering the power supply, testing whether the power supply is normal or not, and completing maintenance. The fault maintenance work order is generated according to the fault handling process, so that the inspection maintenance personnel 50 of the user side 30 can independently complete the fault maintenance work according to the fault handling process even though the inspection maintenance personnel 50 are primary inspection maintenance personnel 50 or the inspection maintenance personnel 50 which have no experience at all.

And analyzing the abnormal state analysis worksheet to determine the corresponding abnormal category. And generating flow node information corresponding to the fault processing flow according to the abnormal category in the abnormal state analysis work order and the preset flow template. And according to the equipment information and the flow node information of the target equipment 20, the corresponding communication address of the target equipment 20 is encapsulated into the flow node information to obtain new flow node information. And forming a corresponding fault maintenance work order according to the new flow node information. By encapsulating the communication address of the target device 20 in the corresponding flow node information, it is made possible to subsequently transmit a corresponding control instruction to the corresponding target device 20 according to the communication address of the target device 20 in the corresponding flow node, so as to control the change of the operation state data of the target device 20.

Through the preset flow module, corresponding fault processing flows are determined according to the abnormal state analysis worksheet, a fault maintenance worksheet is generated, the intelligent degree of generating the fault maintenance processing flows is improved, the situation that maintenance work can be independently completed only by the deep inspection maintenance personnel 50 in the subsequent fault maintenance process is avoided, and therefore whether personnel receiving the fault maintenance worksheet at the user side 30 have maintenance experience or not is achieved, faults can be independently processed according to the fault processing flows in the fault maintenance worksheet, the scheduling flexibility of operation and maintenance personnel is improved, and cost investment of personnel employment is further saved.

S104, distributing the fault maintenance worksheet to a corresponding user terminal.

In the operation and maintenance process of the rail transit, personnel information needs to be managed. The personnel information management is used for realizing the multidimensional collaborative management and transaction reminding functions of personnel basic information, a certificate holding period, a review period, automatic scheduling and attendance checking, personnel positioning, effective working hour statistics and the like. According to the user management function, corresponding user data is input, the organization management function enables specific users to be assigned to specific organization nodes, and role management, resource management and system management can control specific function authorities or data of a service system.

Personnel can be divided into different kinds of work, such as inspection maintenance personnel 50, etc., according to personnel information management. Each person corresponds to a user terminal 30, and each user terminal 30 is provided with a corresponding APP for receiving a work order (e.g. a fault maintenance work order) of the inspection operation and maintenance, recording work order data, and the like. After the fault maintenance work order is generated, the fault maintenance work order is distributed to the user end 30 of the corresponding inspection maintenance personnel 50, so that the inspection maintenance personnel 50 can check the corresponding fault maintenance management work order.

It should be noted that, which user terminal 30 is specifically allocated to may be determined according to the actual situation, and the present embodiment is not limited thereto. For example, the trouble ticket may be distributed to the user side 30 of the patrol serviceman 50 for the corresponding shift according to a preset shift table. Alternatively, based on each client 30 having a positioning function, a fault maintenance work order may be allocated to the client 30 of the inspection serviceman 50 whose positioning of the client 30 is closest to the target device 20.

It should be noted that, the user terminal 30 may be a mobile terminal device such as a smart phone, a tablet or a notebook.

S105, determining fitting information and warehouse location information of a target fitting according to the geographical location information of the user side 30, fitting demand information and fitting inventory information in the fault maintenance work order, and adding the fitting information and the warehouse location information of the target fitting to the fault maintenance work order to update work order content, wherein the fitting inventory information comprises fitting information and fitting warehouse location information.

After the user side 30 receives the fault maintenance work order, the corresponding inspection serviceman 50 needs to go to the corresponding accessory warehouse to obtain the accessories of the maintenance requirement. A conventional repair system may calculate, based on the positioning, a warehouse that is sufficient in warehouse and closest to the location of the target device 20 to be repaired as a warehouse corresponding to the target accessory, and recommend it to the inspection serviceman 50. However, for the rail transportation industry, for the management of accessories of multiple projects, multiple suppliers and multiple batches, the management of accessories may be confused only by starting from the distance dimension, so that the expenditure of the subsequent projects is unclear or the statistics of the accessories of the suppliers is wrong. Thus, there is a need to formulate fittings in a multi-dimensional or finer granularity manner.

According to the embodiment of the application, the maintenance accessory information is determined according to the accessory demand information in the fault maintenance work order. The geographical location information of the user terminal 30 and the accessory inventory information are acquired, wherein the accessory information includes item information of the accessory, accessory provider information, accessory lot information and accessory inventory information, and the accessory inventory information includes accessory information and accessory warehouse location information. Warehouse location and fitting information for the candidate fitting is determined based on the geographic location information, repair fitting information, and fitting inventory information of the user terminal 30. And determining a target accessory according to accessory information of the alternative accessory and the preset accessory priority, and acquiring accessory information and warehouse position information of the target accessory. And adding the fitting information and warehouse location information of the target fitting to the trouble ticket to update the ticket contents.

The setting of the specific accessory priority may be set according to the actual situation, for example, the preset accessory priorities are respectively: accessories belonging to the same item as the target device 20, accessories belonging to the same vendor as the target device 20, accessories belonging to the same batch as the target device 20, and accessories having a closest warehouse to the target device 20 and sufficient inventory of accessories. Fitting priority corresponding to each dimension of fitting belonging item information, fitting provider information, fitting lot information, and fitting stock amount information may be set according to actual conditions.

Alternative accessories that can be selected by the inspection serviceman 50 for all warehouse points are determined based on the geographical location information of the customer premises 30, the service accessory information required in the trouble ticket, and the accessory inventory information. All the alternative parts are determined, and the determined target accessory is selected from all the alternative parts according to the preset accessory priority, for example, the accessory with the highest accessory priority is selected from the alternative parts as the target accessory. In practical situations, when only the fitting with the highest fitting priority is selected as the first target fitting, it may happen that there are multiple warehouse points where the first target fitting exists, and further screening is needed for the first target fitting, and a second target fitting which simultaneously meets the fitting priority and is the second highest is screened from the first target fitting, and screening is repeated until the final target fitting of one warehouse point is obtained.

Illustratively, the preset accessory priorities are from high to low: accessories belonging to the same item as the target device 20, accessories belonging to the same vendor as the target device 20, accessories belonging to the same batch as the target device 20, and accessories having a closest warehouse to the target device 20 and sufficient inventory of accessories. The first target accessory is obtained by selecting accessories from the alternatives that all belong to the same item as the target device 20. When a first target accessory is stocked in each of the plurality of warehouse points, an accessory belonging to the same vendor as the target device 20 is selected from the first target accessory, and a second target accessory is obtained. When only one warehouse point has the second target accessory, the warehouse point is the warehouse point corresponding to the target accessory. When the second target accessories are stored in the plurality of warehouse points, the accessories which belong to the same batch with the target equipment 20 are continuously selected from the second target accessories to obtain a third target accessory, and the process is repeated until only one warehouse point inventory target accessory is obtained, and the warehouse point of the corresponding target accessory can be determined. The accessory information and the warehouse position information of the target accessory are added to the fault maintenance work order to update the work order content, so that the inspection maintenance personnel 50 can directly go to the corresponding warehouse position according to the warehouse position of the target accessory in the fault maintenance work order updated automatically by the system to acquire the target accessory, the problem that the work efficiency is low because the target accessory can be determined only by manually searching the corresponding accessory is avoided, the work efficiency of fault maintenance is improved, and the intelligent degree of fault maintenance is improved.

And S106, receiving the work order data and/or real-time work order data cached by the user side 30 during networking so as to update the fault maintenance work order according to the work order data.

After the operation and maintenance platform terminal 10 distributes the generated fault maintenance work order to the corresponding user terminal 30, the user terminal 30 receives the fault maintenance work order. The user terminal 30 displays the corresponding flow node according to the fault maintenance work order, a touch signal can be generated by touching a touch input virtual key of the corresponding flow node displayed by the user terminal 30 by a user, and a target flow node displayed by the fault maintenance work order in a display interface of the corresponding user terminal 30 can be determined according to the touch signal of the user. The user terminal 30 receives a touch signal input by a user, and generates a corresponding control instruction according to the touch signal. Based on the communication address of the corresponding target device 20 encapsulated by each process node, the corresponding communication address can be determined according to the determined process node information of the target process node, and the control instruction can be sent to the corresponding target device 20 according to the communication address. The user side 30 sends a corresponding control command to the corresponding target device 20, so that the target device 20 changes the real-time status data according to the control command. For example, as described above, if a certain flow node is an off power, an off power control command is generated according to an off power touch signal input by a user at the interface of the user terminal 30 for the off power node. The user side 30 sends the power-off control command to the target device 20 according to the communication address of the target device 20 encapsulated in the power-off flow node, so that the target device 20 controls the power-off according to the received power-off control command. The real-time state change of the corresponding target device 20 can be controlled by the touch signal input by the user at the user terminal 30, so that the remote control of the user terminal 30 is realized, the maintenance processing and the state control processing of the corresponding device can be performed without being on site, and the intelligent degree of fault maintenance is improved.

After the user terminal 30 controls the target device 20 to change state through the corresponding touch signal input, or performs on-site maintenance on the target device 20 based on the inspection maintenance personnel 50, the inspection maintenance personnel 50 needs to record the information content of the corresponding maintenance process in the corresponding fault maintenance work order, and the user terminal 30 receives the information content input by the user, where the information content includes real-time state data and operation and maintenance feedback data of the target device 20, and the operation and maintenance feedback data includes the operation and maintenance process, problems existing in the operation and maintenance, operation and maintenance results, follow-up notes, and so on. And generating work order data according to the information content input by the user, wherein the work order data is cached in a local fault maintenance work order of the user side 30 when no network exists, so as to realize the recording of the work order data without the network, and the work order data is directly transmitted to the operation and maintenance platform to update the background data of the fault maintenance work order when networking exists.

When the user side 30 processes the corresponding fault maintenance work order, the user side is always in a network searching state, when the network is not searched, the work order data updated by the user are cached in the local fault maintenance work order of the user side 30, when the network is searched, the work order data cached in the local of the user side 30 are sent to the operation and maintenance platform side 10, and meanwhile, the work order data generated in real time are sent to the operation and maintenance platform side 10, so that the update of the fault maintenance work order can be realized through the operation and maintenance platform when the network is realized, the inspection maintenance personnel 50 does not need to worry about the network problem, the information content input of the fault maintenance work order is limited, and the inspection maintenance efficiency is greatly improved.

And for the operation and maintenance platform, when networking, the work order data and/or real-time work order data cached by the user terminal 30 are received, so as to update the fault maintenance work order according to the work order data.

Illustratively, the inspection maintenance personnel 50 correspondingly holds the user end 30, receives the fault maintenance work order distributed by the operation and maintenance platform before entering the network-free environment, and the user end 30 automatically stores the received fault maintenance work order and user information. When the inspection maintenance personnel 50 enter a network-free environment, the operation and maintenance APP corresponding to the user side 30 supports the user to perform offline login and offline normal inspection maintenance work, data generated by the inspection maintenance personnel 50 during work are automatically stored to the user side 30, meanwhile, whether a network is normal or not can be automatically checked by the operation and maintenance APP corresponding to the user side 30, if the network is searched normally, the data stored by the user side 30 can be automatically submitted to an operation and maintenance platform by the operation and maintenance APP, the whole process is not perceived by the inspection maintenance personnel 50, so that the inspection maintenance personnel 50 does not need to worry about network problems to influence the normal inspection maintenance work, and the inspection maintenance efficiency is greatly improved.

In an embodiment, for the video and picture data acquired by the monitoring camera 40, the position of the target device 20 in the video data or the picture data is determined, and the device information and the real-time status data of the target device 20 are annotated in the three-dimensional model of the graphical interface of the video picture or the picture data of the corresponding video data. And encoding the video data or the graphic interface and outputting the encoded video data or the graphic interface to the terminal equipment for display.

In an embodiment, in an operation scene of the track traffic equipment monitoring system, equipment information and real-time state data of each equipment in the track traffic equipment monitoring system can be queried according to the position information through the terminal equipment, so that monitoring or inspection of various track traffic equipment by operation and maintenance management personnel is optimized. When the device is monitored remotely by the background monitoring terminal, the position information of the target device 20 to be monitored can be input on the man-machine interaction interface of the background monitoring terminal, the position information is uploaded to the real-time monitoring device based on mixed reality, and the real-time monitoring device finally outputs a corresponding three-dimensional model, a device state display picture and a video picture to the background monitoring terminal through the determination of the target device 20 and the labeling of the device information and the real-time state data so as to enable a user to check the device information and the real-time state data of the corresponding device.

In one embodiment, when some equipment inspection with a certain danger exists in high pressure, high temperature and the like, the equipment inspection in the field is not suitable to be performed close to the equipment inspection in the field due to the certain danger exists in the equipment. The position information of the corresponding equipment can be uploaded through the terminal equipment, the video data and the graphic interface, which are marked with the equipment information and the real-time state data, of the corresponding equipment are finally obtained based on the position information, and the inspection of the high-risk equipment can be completed through the video data and the graphic interface, so that the inspection safety of the equipment is ensured.

In the above, by acquiring the device information and the real-time status data of the target device 20, obtaining the abnormal status analysis worksheet of the target device 20 according to the device information and the real-time status data, generating a fault processing procedure according to the abnormal analysis worksheet, generating a fault maintenance worksheet according to the fault processing procedure, distributing the fault maintenance worksheet to the corresponding user terminal 30, determining the accessory information and the warehouse location information of the target accessory according to the geographic location of the user terminal 30, the accessory demand information and the accessory inventory information in the fault maintenance worksheet, adding the accessory information and the warehouse location information of the target accessory to the fault maintenance worksheet, and receiving the worksheet data and/or the real-time worksheet data cached by the user terminal 30 during networking. By adopting the technical means, the work order data cached by the user side 30 can be received when networking, so that the user side 30 can also perform local cache update of the corresponding work order data when no network exists, the dependence of the user side 30 on networking is reduced, the inspection maintenance progress of the user side 30 is ensured, and the cached work order data and the work order data updated in real time are uploaded to the operation and maintenance platform side 10 when the network exists, so that the work efficiency and the intelligent degree of work order management are improved. In addition, the target accessory is determined through the geographic position of the user side 30, accessory demand information and accessory inventory information in the fault maintenance work order, and the matching dimension of the target accessory is increased, so that the matching degree of the maintenance accessory is improved, and the working efficiency of inspection maintenance of the user side 30 is improved.

On the basis of the above embodiment, fig. 3 is a schematic structural diagram of a management device for a track traffic inspection maintenance worker according to an embodiment of the present application. Referring to fig. 3, the track traffic inspection maintenance worker single management device provided in this embodiment is used for an operation and maintenance platform end, and specifically includes: the system comprises a data acquisition module 21, an analysis module 22, a flow generation module 23, a first data transmission module 24, a first work order update module 25 and a second work order update module 26.

Wherein, the data acquisition module 21 is used for acquiring the device information and the real-time status data of the target device;

an analysis module 22, configured to obtain an abnormal state analysis work order of the target device according to the device information and the real-time state data;

a flow generating module 23, configured to generate a fault handling flow according to the abnormal state analysis worksheet, and generate a fault maintenance worksheet according to the fault handling flow;

the first data sending module 24 is configured to distribute the fault maintenance work order to a corresponding user terminal;

a first work order update module 25, configured to determine, according to the geographical location information of the user side, the accessory demand information and the accessory inventory information in the fault maintenance work order, accessory information and warehouse location information of a target accessory, and add the accessory information and the warehouse location information of the target accessory to the fault maintenance work order to update work order content, where the accessory inventory information includes accessory information and accessory warehouse location information;

And the second work order updating module 26 is configured to receive the work order data and/or real-time work order data cached by the user side during networking, so as to update the fault maintenance work order according to the work order data.

Further, the data obtaining module 21 is further configured to obtain location information of the target device according to device information of the target device;

Further, the analysis module 22 is further configured to determine whether an abnormality exists in the corresponding target device according to the real-time status data;

Further, the flow generating module 23 is further configured to generate flow node information corresponding to the fault processing flow according to the abnormal category and a preset flow template in the abnormal status analysis work order;

Further, the first worksheet updating module 25 is further configured to determine repair parts information according to the parts requirement information in the fault repair worksheet;

Further, the device also comprises a display module;

labeling the abnormal identification in the corresponding monitoring video;

The method comprises the steps of obtaining equipment information and real-time state data of target equipment, obtaining an abnormal state analysis work order of the target equipment according to the equipment information and the real-time state data, generating a fault processing flow according to the abnormal analysis work order, generating a fault maintenance work order according to the fault processing flow, distributing the fault maintenance work order to a corresponding user terminal, determining accessory information and warehouse position information of a target accessory according to the geographic position of the user terminal, accessory demand information and accessory inventory information in the fault maintenance work order, adding the accessory information and the warehouse position information of the target accessory to the fault maintenance work order, and receiving work order data and/or real-time work order data cached by the user terminal during networking. By adopting the technical means, the work order data cached by the user side can be received when the network is connected, so that the user side can also perform local cache update of the corresponding work order data when the network is not available, the dependence of the user side on the network is reduced, the inspection maintenance progress of the user side is ensured, and the cached work order data and the work order data updated in real time are uploaded to the operation and maintenance platform side when the network is available, so that the work efficiency and the intelligent degree of work order management are improved. In addition, the target accessory is determined through the geographic position of the user side, accessory demand information and accessory inventory information in the fault maintenance work order, and the matching dimension of the target accessory is increased, so that the matching degree of the maintenance accessory is improved, and the working efficiency of inspection maintenance of the user side is improved.

The rail transit inspection serviceman management device provided by the embodiment of the application can be used for executing the rail transit inspection serviceman management method provided by the embodiment, and has corresponding functions and beneficial effects.

On the basis of the above embodiment, fig. 4 is a schematic structural diagram of another management device for a track traffic inspection maintenance worker according to the embodiment of the present application. Referring to fig. 4, the track traffic inspection maintenance worker single management device provided in this embodiment is used for a user terminal, and specifically includes: a first data receiving module 31, a second data receiving module 32, a touch control module 33, a third data receiving module 34 and a second data transmitting module 35;

the first data receiving module 31 is configured to receive a fault maintenance work order sent by the operation and maintenance platform end;

the second data receiving module 32 is configured to receive a touch signal input by a user, and determine a target flow node in the fault maintenance work order corresponding to touch according to the touch signal;

the touch module 33 is configured to send a corresponding control instruction to a corresponding target device according to the flow node information of the target flow node and the touch information of the touch signal, so that the target device changes real-time state data according to the control instruction;

A third data receiving module 34, configured to receive information content input by a user, and generate work order data, where the information content includes real-time status data and operation and maintenance feedback data of the target device;

a second data sending module 35, configured to cache the worksheet data in the fault maintenance worksheet when there is no network;

The embodiment of the application provides a single management device for a track traffic inspection maintainer, and referring to fig. 5, the single management device for the track traffic inspection maintainer comprises: a processor 41, a memory 42, a communication module 43, an input device 44 and an output device 45. The number of processors in the rail transit inspection serviceman management device may be one or more, and the number of memories in the rail transit inspection serviceman management device may be one or more. The processor, the memory, the communication module, the input device and the output device of the rail transit inspection maintenance work single management device can be connected through buses or other modes.

The memory 42 is used as a computer readable storage medium, and may be used to store a software program, a computer executable program, and a module, where the program instructions/modules correspond to the method for managing a maintenance work order of a track traffic inspection maintenance work according to any embodiment of the present application (for example, a data acquisition module, an analysis module, a flow generation module, a first data transmission module, a first work order update module, and a second work order update module in the device for managing a maintenance work order of a track traffic inspection maintenance work). The memory may mainly include a memory program area and a memory data area, wherein the memory program area may store an operating system, at least one application program required for a function; the storage data area may store data created according to the use of the device, etc. In addition, the memory may include high-speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other non-volatile solid-state storage device. In some examples, the memory may further include memory remotely located with respect to the processor, the remote memory being connectable to the device through a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.

The communication module 43 is used for data transmission.

The processor 41 executes various functional applications of the apparatus and data processing by running software programs, instructions and modules stored in the memory, that is, implements the above-described rail transit inspection serviceman management method.

The input device 44 is operable to receive input numeric or character information and to generate key signal inputs related to user settings and function control of the apparatus. The output means 45 may comprise a display device such as a display screen.

The rail transit inspection maintenance worker management equipment provided by the embodiment can be used for executing the rail transit inspection maintenance worker management method provided by the embodiment, and has corresponding functions and beneficial effects.

The embodiment of the application also provides a storage medium storing computer executable instructions, which when executed by a computer processor, are used for executing a rail transit inspection serviceman management method, the rail transit inspection serviceman management method comprises the following steps: acquiring equipment information and real-time state data of target equipment; obtaining an abnormal state analysis work order of the target equipment according to the equipment information and the real-time state data; generating a fault processing flow according to the abnormal state analysis worksheet, and generating a fault maintenance worksheet according to the fault processing flow; distributing the fault maintenance work orders to corresponding user ends; determining accessory information and warehouse position information of a target accessory according to the geographic position information of the user side, accessory demand information and accessory inventory information in the fault maintenance work order, and adding the accessory information and the warehouse position information of the target accessory to the fault maintenance work order to update work order content, wherein the accessory inventory information comprises the accessory information and the accessory warehouse position information; and when networking is carried out, receiving the work order data and/or real-time work order data cached by the user side so as to update the fault maintenance work order according to the work order data.

Storage media-any of various types of memory devices or storage devices. The term "storage medium" is intended to include: mounting media such as CD-ROM, floppy disk or tape devices; computer system memory or random access memory such as DRAM, DDR RAM, SRAM, EDO RAM, lanbas (Rambus) RAM, etc.; nonvolatile memory such as flash memory, magnetic media (e.g., hard disk or optical storage); registers or other similar types of memory elements, etc. The storage medium may also include other types of memory or combinations thereof. In addition, the storage medium may be located in a first computer system in which the program is executed, or may be located in a second, different computer system connected to the first computer system through a network such as the internet. The second computer system may provide program instructions to the first computer for execution. The term "storage medium" may include two or more storage media residing in different locations (e.g., in different computer systems connected by a network). The storage medium may store program instructions (e.g., embodied as a computer program) executable by one or more processors.

Of course, the storage medium storing the computer executable instructions provided by the embodiment of the application is not limited to the rail transit inspection maintenance worker management method described above, and related operations in the rail transit inspection maintenance worker management method provided by any embodiment of the application can be performed.

The single management device, the storage medium and the single management device for the track traffic inspection maintenance workers provided in the above embodiments may execute the single management method for the track traffic inspection maintenance workers provided in any embodiment of the present application, and technical details not described in detail in the above embodiments may refer to the single management method for the track traffic inspection maintenance workers provided in any embodiment of the present application.

The foregoing description is only of the preferred embodiments of the application and the technical principles employed. The present application is not limited to the specific embodiments described herein, but is capable of numerous modifications, rearrangements and substitutions as will now become apparent to those skilled in the art without departing from the scope of the application. Therefore, while the application has been described in connection with the above embodiments, the application is not limited to the embodiments, but may be embodied in many other equivalent forms without departing from the spirit of the application, the scope of which is set forth in the following claims.

Claims

1. The utility model provides a rail transit inspection maintenance worker single management method for fortune dimension platform end which characterized in that includes:

acquiring equipment information and real-time state data of target equipment;

distributing the fault maintenance work orders to corresponding user ends;

2. The method of claim 1, wherein the obtaining device information and real-time status data of the target device comprises:

3. The method of claim 1, wherein the obtaining the abnormal state analysis worksheet of the target device according to the device information and the real-time state data comprises:

4. The method of claim 1, wherein generating a fault handling procedure from the abnormal state analysis worksheet, generating a fault maintenance worksheet from the fault handling procedure, comprises:

5. The method of claim 1, wherein determining the warehouse location of the target accessory based on the geographical location information of the user side and the accessory demand information in the service ticket comprises:

6. The method according to claim 2, wherein the identifying the acquired image information to obtain real-time status data of the target device further comprises:

labeling the abnormal identification in the corresponding monitoring video;

7. The utility model provides a rail transit inspection maintenance worker single management method for user side, which is characterized in that the method comprises the following steps:

8. The utility model provides a rail transit inspection maintenance worker single management device for fortune dimension platform end, its characterized in that includes:

9. The utility model provides a track traffic inspection maintenance worker's single management equipment which characterized in that includes:

a memory and one or more processors;

the memory is used for storing one or more programs;

when executed by the one or more processors, causes the one or more processors to implement the method of any of claims 1-7.

10. A storage medium storing computer executable instructions which, when executed by a processor, are adapted to carry out the method of any one of claims 1 to 7.