CN117151360A - Method, system, equipment and storage medium for reminding take-out arrival time - Google Patents

Method, system, equipment and storage medium for reminding take-out arrival time Download PDF

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Publication number
CN117151360A
CN117151360A CN202210565493.8A CN202210565493A CN117151360A CN 117151360 A CN117151360 A CN 117151360A CN 202210565493 A CN202210565493 A CN 202210565493A CN 117151360 A CN117151360 A CN 117151360A
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China
Prior art keywords
take
delivery
order
time
current
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CN202210565493.8A
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Chinese (zh)
Inventor
侯亚明
袁媛
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Botai Internet Of Vehicles Dalian Co ltd
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Botai Internet Of Vehicles Dalian Co ltd
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Priority to CN202210565493.8A priority Critical patent/CN117151360A/en
Publication of CN117151360A publication Critical patent/CN117151360A/en
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/109—Time management, e.g. calendars, reminders, meetings or time accounting
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635—Processing of requisition or of purchase orders

Abstract

The application provides a method for reminding take-out arrival time, which comprises the following steps: receiving a current take-out order from a user terminal, and determining a dispatcher based on information of the current take-out order; determining the delivery order and the delivery path of each take-out order in all take-out orders to be delivered, which are received by a delivery person; determining the estimated delivery time of the current take-out order according to the determined delivery order and delivery path; and sending the information of the to-be-delivered take-out orders with the delivery order positioned before the current take-out order in all the to-be-delivered take-out orders and the predicted arrival time of the take-out orders to the user terminal.

Description

Method, system, equipment and storage medium for reminding take-out arrival time
Technical Field
The application relates to the technical field of Internet, in particular to a method, a system, equipment and a storage medium for reminding take-out arrival time.
Background
With the advent of the digitization age, people's lifestyle has also changed drastically, for example, the need to take out meals has increased greatly. In the case of take-out delivery systems, the efficiency of delivery and the user's experience are critical.
Currently, takeaway delivery is generally performed by a single dispenser to deliver multiple meals simultaneously, and the order in which the meals are delivered is generally determined by the dispenser. When a user places an order through the take-out APP, the expected delivery time or time period of the meal can be obtained, but the expected delivery time of the meal is inaccurate or the expected delivery time period of the meal is too wide, so that the customer cannot well schedule a period of time before the take-out is delivered. And the user can only see information of the takeaway from the destination, and it is unclear whether the dispatcher is currently delivering his own meal.
Therefore, for the user, the user hopes that the platform gives the most accurate delivery time as possible, and the time can predict when the takeaway of the user can be delivered, so that the user does not wait for the telephone of the dispatcher to wait for the takeaway from the beginning of the delivery, and only needs to wait for the takeaway to be delivered at the time of scheduled delivery, thereby reasonably arranging other activity time of the user.
Disclosure of Invention
The present application provides a method, system, apparatus and storage medium for a take-out arrival time reminder that at least partially addresses the above-identified problems in the background art, or other problems in the art.
According to one aspect of the application, there is provided a method of out-of-sale arrival time reminding, the method may comprise: receiving a current take-out order from a user terminal, and determining a dispatcher based on information of the current take-out order; determining the delivery order and the delivery path of each take-out order of all take-out orders to be delivered, which are received by the delivery staff; determining the estimated delivery time of the current take-out order according to the determined delivery order and delivery path; and sending information of the to-be-delivered take-out orders with the delivery orders positioned before the current take-out order in the all to-be-delivered take-out orders and the estimated delivery time of the current take-out orders to the user terminal.
In one embodiment of the present application, the method may further comprise: updating the delivery order and the delivery path of each take-out order in all take-out orders to be delivered, which are received by the delivery staff, in real time based on the actual delivery situation of the delivery staff; and sending the information of the to-be-delivered take-out orders with the delivery order positioned before the current take-out order and the estimated delivery time of the current take-out order to the user terminal in real time.
In one embodiment of the present application, the method may further comprise adjusting the estimated time of delivery of the current take-out order based on at least one of: predicting the predicted meal time of the current take-out order according to the restaurant historical meal data; predicting the predicted delivery time according to the delivery sequence and the delivery path of the takeout order to be delivered by the delivery staff; and confirming a safety threshold time according to the personalized information of the current take-out order, wherein the personalized information comprises rider distribution information around the restaurant, the distance of the current take-out order, the time of placing the current take-out order and weather factors.
In one embodiment of the present application, determining the dispatcher based on the information of the current take-out order may include: confirming a dispatcher in the dispatching area according to the information of the current take-out order; acquiring a take-out order list of a dispatcher in the distribution area; and assigning a dispatcher to the current take-out order based on the dispatcher time adequacy, the current take-out order and the dispatcher's take-out order list forward extent, and the dispatcher's labor intensity.
In another aspect, the present application provides a method for reminding a take-out arrival time, the method may include: the user terminal creates a current take-out order; and obtaining information of the takeaway orders to be distributed, a distribution path and the expected arrival time of the current takeaway order, wherein the distribution order of all takeaway orders to be distributed of a distributor for distributing the current takeaway order is positioned before the current takeaway order.
In one embodiment of the present application, the method may further comprise: and based on the actual delivery condition of the delivery staff, if the delivery order of the takeout order of the delivery staff is changed, acquiring the information of the takeout order to be delivered, the delivery path and the expected delivery time of the current takeout order, wherein the delivery order of all the takeout orders to be delivered after the update of the delivery staff is positioned before the current takeout order, in real time.
In another aspect, the present application provides a take-out time alert system, where the predicting the take-out time may include: an information preprocessing module configured to receive a current take-out order from a user terminal; the distribution module is configured to determine a distributor based on the information of the current take-out order, determine the distribution sequence and the distribution path of each take-out order of all take-out orders to be distributed, which are received by the distributor, and determine the estimated delivery time of the current take-out order according to the determined distribution sequence and the determined distribution path; and the information sending module is configured to send information of the to-be-delivered take-away orders with the delivery order positioned before the current take-away order in the all to-be-delivered take-away orders and the estimated time of arrival of the current take-away order to the user terminal.
In one embodiment of the present application, the system may further include an information update module, which may be configured to: updating the delivery sequence and the delivery path of each take-out order of all take-out orders to be delivered, which are received by the delivery staff, in real time based on the actual delivery condition of the delivery staff; and sending the information of the to-be-delivered take-out orders with the delivery order positioned before the current take-out order and the estimated delivery time of the current take-out order to the user terminal in real time.
Another aspect of the present application provides a storage device, which may include: a memory for storing program instructions; and the processor is used for executing the stored program instructions to realize the method for reminding the takeout arrival time.
In another aspect the application provides a non-transitory computer readable storage medium storing computer instructions for causing the computer to perform the method of the take-away time reminder described above.
According to the exemplary embodiment of the application, in the delivery process of the take-out order, the user can acquire the information of the take-out order to be delivered, the delivery path and the expected delivery time of the current take-out order, wherein the delivery order is positioned before the take-out order in the current year, in all the take-out orders to be delivered of the dispatcher in real time, so that the user can conveniently and reasonably arrange the meal taking time and the dining time. And by acquiring the updated predicted arrival time of the current take-out order, the more accurate arrival time of the current take-out order is acquired, and the user satisfaction is improved.
Drawings
Other features, objects and advantages of the present application will become more apparent upon reading of the detailed description of non-limiting embodiments, made with reference to the following drawings. Wherein:
FIG. 1 is a flow chart of a method for out-of-sale arrival time reminding according to an exemplary embodiment of the application;
FIG. 2 is a flowchart of a method for determining a dispatcher based on information of a take-out order according to an exemplary embodiment of the present application;
FIG. 3 is a block diagram of a take-out arrival time reminder system according to an exemplary embodiment of the present application;
FIG. 4 is a diagram of take-out order processing according to an exemplary embodiment of the present application; and
fig. 5 is a schematic structural diagram of an electronic device corresponding to the take-out arrival time reminding system according to an exemplary embodiment of the present application.
Detailed Description
For a better understanding of the application, various aspects of the application will be described in more detail with reference to the accompanying drawings. It should be understood that the detailed description is merely illustrative of exemplary embodiments of the application and is not intended to limit the scope of the application in any way. Like reference numerals refer to like elements throughout the specification. The expression "and/or" includes any and all combinations of one or more of the associated listed items.
In the drawings, the size, dimensions and shape of elements have been slightly adjusted for convenience of description. The figures are merely examples and are not drawn to scale. As used herein, the terms "about," "approximately," and the like are used as terms of a table approximation, not as terms of a table degree, and are intended to account for inherent deviations in measured or calculated values that will be recognized by one of ordinary skill in the art. In addition, in the present application, the order in which the steps are described does not necessarily indicate the order in which the steps occur in actual practice unless explicitly defined otherwise or the context may be inferred.
It will be further understood that terms such as "comprises," "comprising," "includes," "including," "having," "containing," "includes" and/or "including" are open-ended, rather than closed-ended, terms that specify the presence of the stated features, elements, and/or components, but do not preclude the presence or addition of one or more other features, elements, components, and/or groups thereof. Furthermore, when a statement such as "at least one of the following" appears after a list of features listed, it modifies the entire list of features rather than just modifying the individual elements in the list. Furthermore, when describing embodiments of the application, use of "may" means "one or more embodiments of the application. Also, the term "exemplary" is intended to refer to an example or illustration.
Unless otherwise defined, all terms (including engineering and technical terms) used herein have the same meaning as commonly understood by one of ordinary skill in the art to which the present application pertains. It will be further understood that terms, such as those defined in commonly used dictionaries, should be interpreted as having a meaning that is consistent with their meaning in the context of the relevant art and will not be interpreted in an idealized or overly formal sense unless expressly so defined herein.
In addition, the embodiments of the present application and the features of the embodiments may be combined with each other without collision. The present application will be described in detail below with reference to the accompanying drawings in conjunction with embodiments.
FIG. 1 is a flow chart of a method for out-of-sale arrival time reminding according to an exemplary embodiment of the application. As shown in fig. 1, a method 1000 for reminding a takeaway arrival time according to the present application may include:
step S100: receiving a current take-out order from a user terminal, and determining a dispatcher based on information of the current take-out order;
step S200: determining the delivery order and the delivery path of each take-out order in all take-out orders to be delivered, which are received by a delivery person; and
Step S300: determining the estimated delivery time of the current take-out order according to the determined delivery order and delivery path; and
step S400: and sending the information of the to-be-delivered take-out orders with the delivery order positioned before the current take-out order in all the to-be-delivered take-out orders to the user terminal.
The details of the steps of the method 1000 for out-of-delivery time alert described above will be described in detail below.
Step S100
First, when a current take-out order is received from the user terminal, a dispatcher is determined based on information of the current take-out order. Wherein the information of the take-away order may include any one or more of: order creation time, restaurant to which the order belongs, delivery location of the order, delivery area of the order, and delivery time desired by the user. And then distributing the order by a distributor according to the order information. FIG. 2 is a flowchart of a method for determining a dispatcher based on information of a current take-out order according to an exemplary embodiment of the present application. As shown in FIG. 2, determining the dispatcher based on the information of the take-out order may include the steps of:
step S110: confirming a dispatcher in the dispatching area according to the information of the current take-out order;
Step S120: acquiring a take-out order list of a dispatcher in a distribution area; and
step S130: and allocating the distributor for the current take-out order based on the time adequacy of the distributor, the forward order of the current take-out order and the take-out order list of the distributor, and the labor intensity of the distributor.
In an exemplary embodiment of the present application, a delivery area may be determined according to a restaurant location to which a take-out order belongs and a delivery location of the current take-out order in information of the current take-out order, and then a dispatcher located in the delivery area may be searched according to the determined delivery area, and a take-out order list of the dispatcher located in the delivery area may be obtained. The first screening is performed based on the acquired take-out order list of the dispatchers in the delivery area. The first screening comprises: firstly, the number of takeout orders to be distributed by the distributor and the number of orders distributed by the distributor are obtained through a takeout order list of the distributor, then the working time of the distributor can be determined through the number of the distributed orders, the fatigue degree of the distributor is analyzed, the distributor with longer working time is primarily screened out, the working safety of the distributor is ensured, and the first screening is completed. And carrying out second screening on the delivery staff in the delivery area based on the first screening and the number of takeaway orders to be delivered by the delivery staff, for example, screening the delivery staff with the number of takeaway orders to be delivered being less than 6, wherein the time for processing the later data can be greatly reduced through the first screening and the second screening. And then, determining the delivery route of the take-out order according to the restaurant position to which the take-out order belongs and the delivery position of the take-out order, and determining the forward extent of each delivery person by combining the positions of the delivery persons with the quantity of the take-out orders to be delivered meeting the requirement and the information of each take-out order to be delivered based on the delivery persons. The appropriate dispatcher may then be assigned further in conjunction with the desired delivery time of the take-out order desired by the user.
According to the exemplary embodiment of the application, on the basis of ensuring reasonable working time of the distributor, the distributor is screened according to the number of takeaway orders to be distributed by the distributor, so that the time for processing the later data is reduced. And then determining the distributor of the current take-out order according to the expected delivery time of the current take-out order expected by the user and the forward-route degree of the distributor, so that the distribution efficiency of the distributor can be saved, and the requirement of the user can be met.
Step S200
In an exemplary embodiment of the present application, after the taker is assigned to the take-out order, the order and path of delivery of the take-out order are planned based on the order pick-up address, the order delivery address, and the projected delivery time of the take-out order for all of the take-out orders to be delivered that have been received by the taker. Specifically, the taking address, the delivering address and the expected delivering time of all the takeaway orders to be delivered by the delivery person can be used as constraint conditions, and the shortest path or the shortest delivering time of all the takeaway orders to be delivered by the delivery person can be used as target conditions to determine the delivering order and the delivering path of the takeaway orders. For example, all takeaway orders to be distributed of the distributor may be randomly ordered, for example, after the distributor receives takeaway orders of the client, the distributor has 7 takeaway orders to be distributed currently, 5040 distribution orders may be obtained, by calculating each distribution order, a distribution route and a distribution time required by each distribution order may be obtained respectively, and then an optimal distribution order may be selected to meet requirements of users of the takeaway orders. In the exemplary embodiment of the present application, the constraint conditions, the target conditions, and the determination method of the delivery order are exemplified, but those skilled in the art will understand that the constraint conditions, the target conditions, and the determination method of the delivery order are not limited thereto.
According to the exemplary embodiment of the application, the delivery route or the delivery time can be further saved and the delivery efficiency of the delivery staff can be improved by planning the delivery sequence and the delivery path of the take-out order to be delivered by the delivery staff.
Step S300 and step S400
In an exemplary embodiment of the present application, the estimated time of delivery of the current take-out order may be determined based on the determined delivery order and delivery path. And then after the dispatcher takes the meal, the information of the to-be-dispatched take-out orders with the delivery order positioned before the current take-out order in all to-be-dispatched take-out orders of the dispatcher and the estimated delivery time of the current take-out orders can be sent to the user terminal. For example, the total of 7 takeaway orders of all takeaway orders to be delivered by the delivery staff are arranged at the 5 th position according to the delivery order of the takeaway orders of the delivery staff, and the information of at least the first 4 takeaway orders, which is free from user privacy, can be displayed to the user, for example, the planned path of the delivery staff can be displayed to the user. The projected delivery time of the take-out order is then predicted based on the planned delivery order and the delivery path, which may include the real-time location of the dispatcher, and presented to the user.
In an exemplary embodiment of the present application, the delivery order and delivery path of each take-out order in all take-out orders to be delivered that the delivery person has received are updated in real time based on the actual delivery situation of the delivery person. And updating the information of the to-be-delivered take-out orders with the delivery order positioned in front of the take-out orders in all updated to-be-delivered take-out orders in real time and sending the information to the user terminal. For example, when the information of the current take-out order of the user changes, for example, the distribution sequence of the current take-out order of the user changes, that is, the distributor completes the distribution of the take-out order before the current take-out order or has a new take-out order before the current take-out order, the information of the take-out order to be distributed and the information of the take-out order, of all take-out orders to be distributed, of the distributors, whose distribution sequence is located before the current take-out order can be updated, and then sent to the user terminal, and the predicted arrival time of the current take-out order updated in real time is displayed to the user.
In the exemplary embodiment of the present application, only the information of the takeaway orders to be delivered, in which the delivery order is located before the current takeaway order, in all takeaway orders of the delivery person is displayed to the user, but it will be understood by those skilled in the art that all takeaway orders to be delivered of the delivery person may be displayed to the user, and the present application is not limited thereto.
In an exemplary embodiment of the present application, the predicted delivery time of the take-out order may be determined by a predicted meal time, a predicted delivery time, and a safety threshold time, and the present application may further adjust the predicted delivery time of the current take-out order based on at least one of the predicted meal time, the predicted delivery time, and the safety threshold time.
In an exemplary embodiment of the application, according to the condition of all takeout orders of a restaurant to which the takeout orders belong, the takeout time of the takeout orders is primarily predicted by combining the historical takeout speed of the restaurant and the number of outstanding takeout orders arranged before the current takeout order. If the time difference between the actual meal out time and the predicted meal out time exceeds a first predetermined time, wherein the first predetermined time can be set according to the actual situation, and then the predicted delivery time of the current take-out order can be updated according to the actual meal out time.
In an exemplary embodiment of the present application, the predicted delivery time is predicted based on the delivery order and delivery path of the takeaway order to be delivered by the delivery person. Specifically, the estimated delivery time of the delivery person may be obtained from the distance of the delivery path with reference to the historical delivery speed of the delivery person or the delivery speeds of other delivery persons on the delivery path. The projected delivery time of the current take-out order may be updated if the delivery order and delivery path of the take-out order to be delivered by the dispatcher changes.
In an exemplary embodiment of the present application, the security threshold time may be confirmed according to personalized information of the take-out order, wherein the personalized information includes rider distribution information around the restaurant, distance of the take-out order, time of placing the take-out order, weather factors, etc. When the current take-out order is placed, the safety threshold time is predicted in advance according to personalized information, so that the preliminarily predicted current take-out arrival time is closer to the actual take-out arrival time. Illustratively, the safe threshold time may be adjusted based on the order time of the take-out, and the delivery peak period of the take-out order may be, for example, the peak dining periods at 11-13 and 17-19 points, and if during this period the user creates a new take-out order, the safe threshold time may be adjusted appropriately. For example, the safety threshold time may be adjusted in real time during delivery if a congested road segment suddenly appears in a planned delivery path or delivery speed becomes slow due to weather changes. If the security threshold time changes, the projected delivery time of the take-out order may be updated based on the adjusted security threshold time. The predicted delivery time of the take-out order is updated by changing at least one of the predicted meal time, the predicted delivery time, and the safety threshold time, such that the current take-out predicted delivery time is more accurate.
According to the application, in the delivery process of the take-out order, the information of the take-out order to be delivered, the delivery order of which is positioned before the current take-out order in all the take-out orders to be delivered of the delivery staff, and the expected delivery time of the current take-out order are sent to the user terminal, so that convenience is brought to the user to reasonably arrange the meal taking time and the meal taking time. And the predicted delivery time of the current take-out order is updated, so that the delivery time of the current take-out order is accurately displayed, the time of a customer is prevented from being wasted, the satisfaction degree of the user is improved, and the viscosity of the user is increased.
The application also provides a method for reminding the takeaway arrival time, and in the exemplary embodiment of the application, the method for reminding the takeaway arrival time can comprise the following steps: after the user terminal creates the current take-out order, information of the take-out order to be distributed, of all the take-out orders to be distributed of a distributor for distributing the current take-out order, distribution paths of the distributor and expected delivery time of the current take-out order, wherein the distribution order is located before the current take-out order, can be obtained. And the estimated delivery time of the current take-out order can be updated in real time based on the actual delivery situation of the delivery person. For example, if the delivery order of the takeout order of the delivery person changes, information of the takeout order to be delivered, the delivery path and the expected arrival time of the current takeout order, which are located before the current takeout order in the delivery order of all takeout orders to be delivered after the update of the delivery person, are obtained in real time.
According to the exemplary embodiment of the application, in the delivery process of the take-out order, the user can acquire the information of the take-out order to be delivered, the delivery path and the expected delivery time of the current take-out order, wherein the delivery order is positioned before the current take-out order in all the take-out orders to be delivered of the dispatcher in real time, so that the user can conveniently and reasonably arrange the meal taking time and the dining time. And by acquiring the updated predicted arrival time of the current take-out order, the more accurate arrival time of the current take-out order is acquired, so that the waste of time is avoided.
The present application also provides a system 20 for out-of-delivery time alerts, and FIG. 3 is a block diagram of a system for out-of-delivery time alerts according to an exemplary embodiment of the present application. As shown in fig. 3, the take-out arrival time reminding system 20 provided by the present application may include: an information preprocessing module 210, an allocation module 220, and an information transmission module 230.
The system 20 will be described in detail below in connection with an exemplary take-out order processing procedure of the present application. FIG. 4 is a diagram illustrating a take-out order process according to an exemplary embodiment of the present application, as shown in FIG. 4, in which a user 10 may create a current take-out order, and an information preprocessing module 210 in the system 20 may obtain the current take-out order created by the user 10 and obtain information contained in the take-out order. Wherein the information of the current take-away order may include any one or more of: order creation time, restaurant to which the order belongs, delivery location of the order, and delivery time desired by the user.
In an exemplary embodiment of the present application, system 20 may send take-away orders to corresponding restaurants 30 and dispatchers 40. Specifically, the distribution module 220 in the system 20 is configured to determine the dispatcher based on the information of the current take-out order, determine the delivery order and delivery path of each of the take-out orders that the dispatcher has received for all of the take-out orders to be delivered. For example, the system 20 may confirm the delivery area based on the restaurant location to which the current take-out order belongs and the delivery location of the current take-out order in the information of the take-out order and send the current take-out order to the corresponding restaurant. And searching for the delivery staff positioned in the delivery area according to the confirmed delivery area, and acquiring a take-out order list of the delivery staff in the delivery area. The first screening is performed based on the acquired take-out order list of the dispatchers in the delivery area. The first screening comprises: firstly, the number of takeout orders to be distributed by the distributor and the number of orders distributed by the distributor are obtained through a takeout order list of the distributor, then the working time of the distributor can be determined through the number of the distributed orders, the fatigue degree of the distributor is analyzed, the distributor with longer working time is primarily screened out, the working safety of the distributor is ensured, and the first screening is completed. And carrying out second screening on the delivery staff in the delivery area based on the first screening and the number of takeaway orders to be delivered by the delivery staff, for example, screening the delivery staff with the number of takeaway orders to be delivered being less than 6, wherein the time for processing the later data can be greatly reduced through the first screening and the second screening. And then, determining the delivery route of the take-out order according to the restaurant position to which the take-out order belongs and the delivery position of the take-out order, and determining the forward extent of each delivery person by combining the positions of the delivery persons with the quantity of the take-out orders to be delivered meeting the requirement and the information of each take-out order to be delivered based on the delivery persons. The appropriate dispatcher may then be assigned further in conjunction with the desired delivery time of the take-out order desired by the user. After the dispatcher 40 accepts the order, information is sent to the restaurant 30 and the system 20, respectively, and the system 20 can send a notification to the user that the dispatcher was receiving the order.
According to the application, on the basis of ensuring reasonable working time of the distributor, the distributor of the current take-out order is determined according to the expected delivery time of the current take-out order expected by the user and the forward-path degree of the distributor, so that the distribution efficiency of the distributor can be saved, and the requirement of the user can be met.
After the takeout order is assigned to the dispatcher, the system 20 may plan the delivery order and delivery path of the takeout order based on the pick-up address, the delivery address, and the projected delivery time of the takeout order for all of the takeout orders to be delivered that have been received by the dispatcher 40. Specifically, the delivery order and delivery route of the take-out order may be determined using the fetch address, delivery address, and predicted delivery time of all take-out orders to be delivered by the deliverer 40 as constraint conditions, and the shortest path or shortest delivery time of all take-out orders to be delivered by the deliverer as target conditions.
According to the exemplary embodiment of the application, the delivery route or the delivery time can be further saved and the delivery efficiency of the delivery staff can be improved by planning the delivery sequence and the delivery path of the take-out order to be delivered by the delivery staff.
In an exemplary embodiment of the present application, after the system 20 has planned the delivery order and delivery path of the take-out order for the dispatcher 40, the estimated time of arrival of the current take-out order may be determined based on the determined delivery order and delivery path, and then the information sending module 230 may be used to send first delivery information to the user 10, where the first delivery information may include all take-out orders to be delivered, the delivery order of which is located before the current take-out order, and the estimated time of arrival of the current take-out order. For example, the total of 7 takeaway orders of all takeaway orders to be delivered by the delivery staff are arranged at the 5 th position according to the delivery order of the takeaway orders of the delivery staff, and the information of at least the first 4 takeaway orders, which is free from user privacy, can be displayed to the user, for example, the planned path of the delivery staff can be displayed to the user. The projected delivery time of the take-out order is then predicted based on the planned delivery order and the delivery path, which may include the real-time location of the dispatcher, and presented to the user.
In an exemplary embodiment of the present application, after the system 20 plans the delivery order and delivery path of the take-out order for the dispatcher 40, the second delivery information may be updated in real time by the update module 240 of the system 20 based on the actual delivery situation of the dispatcher and transmitted to the user 10. The second delivery information may include information of the to-be-delivered take-out order with the delivery order before the current take-out order in all to-be-delivered take-out orders updated by the delivery staff and the estimated delivery time of the current take-out order. For example, when the information of the take-out order of the user changes, for example, the distribution sequence of the current take-out order of the user changes, that is, the distributor completes the distribution of the take-out order before the current take-out order or has a new take-out order before the current take-out order, the information of the take-out order to be distributed and the information of the current take-out order, of all take-out orders to be distributed, of the distributors, that are located before the current take-out order in the distribution sequence can be updated, and then the updated information and the updated information of the current take-out order are sent to the user terminal, and the predicted arrival time of the current take-out order updated in real time is displayed to the user.
In the exemplary embodiment of the present application, only the information of the takeaway orders to be delivered, in which the delivery order is located before the current takeaway order, in all takeaway orders of the delivery person is displayed to the user, but it will be understood by those skilled in the art that all takeaway orders to be delivered of the delivery person may be displayed to the user, and the present application is not limited thereto.
In an exemplary embodiment of the present application, the delivery time is predicted based on the delivery order and delivery path of the takeaway order to be delivered by the delivery person. Specifically, the estimated delivery time of the delivery person may be obtained from the distance of the delivery path with reference to the historical delivery speed of the delivery person or the delivery speeds of other delivery persons on the delivery path. The projected delivery time of the current take-out order may be updated if the delivery order and delivery path of the take-out order to be delivered by the dispatcher changes.
In an exemplary embodiment of the present application, the security threshold time may be confirmed according to personalized information of the take-out order, wherein the personalized information includes rider distribution information around the restaurant, distance of the take-out order, time of placing the take-out order, weather factors, etc. When the current take-out order is placed, the safety threshold time is predicted in advance according to personalized information, so that the preliminarily predicted current take-out arrival time is closer to the actual take-out arrival time. Illustratively, the safe threshold time may be adjusted based on the order time of the take-out, and the delivery peak period of the take-out order may be, for example, the peak dining periods at 11-13 and 17-19 points, and if during this period the user creates a new take-out order, the safe threshold time may be adjusted appropriately. For example, the safety threshold time may be adjusted in real time during delivery if a congested road segment suddenly appears in a planned delivery path or delivery speed becomes slow due to weather changes. If the security threshold time changes, the projected delivery time of the take-out order may be updated based on the adjusted security threshold time. The predicted delivery time of the take-out order is updated by changing at least one of the predicted meal time, the predicted delivery time, and the safety threshold time, such that the current take-out predicted delivery time is more accurate.
According to the application, in the delivery process of the take-out order, the information of the take-out order to be delivered, the delivery order of which is positioned before the current take-out order in all the take-out orders to be delivered of the delivery staff, and the expected delivery time of the current take-out order are sent to the client terminal, so that convenience is brought to users to reasonably arrange the meal taking time and the meal taking time. And the predicted delivery time of the current take-out order is updated, so that the delivery time of the current take-out order is accurately displayed, the time of a customer is prevented from being wasted, the satisfaction degree of the user is improved, and the viscosity of the user is increased.
Fig. 5 is a schematic structural diagram of an electronic device 1100 corresponding to the take-out arrival time reminding system according to an exemplary embodiment of the present application. The device 1100 may be a device for implementing the methods described in fig. 1-4. As shown in fig. 5, the device 1100 includes a processor 1101 that can perform various suitable steps and processes in accordance with computer program instructions stored in a Read Only Memory (ROM) 1102 or loaded from a storage unit 1108 into a Random Access Memory (RAM) 1103. In the RAM 1103, various programs and data required for the operation of the device 1100 can also be stored. The processor 1101, ROM 1102, and RAM 1103 are connected to each other by a bus 1104. An input/output (I/O) interface 1105 is also connected to bus 1104.
Various components in device 1100 are connected to I/O interface 1105, including: an input unit 1106 such as a keyboard, a mouse, etc.; an output unit 1107 such as various types of displays, speakers, and the like; memory 1108, such as magnetic disks, optical disks, etc.; and a communication unit 1109 such as a network card, modem, wireless communication transceiver, or the like. The communication unit 1109 allows the device 1100 to exchange information/data with other devices through a computer network such as the internet and/or various telecommunication networks.
The processor 1101 may be a variety of general purpose and/or special purpose processing components having processing and computing capabilities. Some examples of processor 1101 include, but are not limited to, a Central Processing Unit (CPU), a Graphics Processing Unit (GPU), various specialized Artificial Intelligence (AI) computing chips, various processors running machine learning model algorithms, digital Signal Processors (DSPs), and any suitable processor, controller, microcontroller, etc. The processor 1101 may perform the various methods and processes described above, such as performing receiving a current take-out order from a user terminal and determining a dispatcher based on information of the current take-out order; determining the delivery order and the delivery path of each take-out order in all take-out orders to be delivered, which are received by a delivery person; determining the estimated delivery time of the current take-out order according to the determined delivery order and delivery path; and sending the information of the to-be-delivered take-out orders with the delivery order positioned before the current take-out order in all the to-be-delivered take-out orders and the estimated delivery time of the current take-out orders to the user terminal. The above described execution may be implemented as a computer software program stored on a machine readable medium, such as storage unit 1108. In some embodiments, some or all of the computer programs may be loaded and/or installed onto device 1100 via ROM 1102 and/or communication unit 1109. When a computer program is loaded into RAM 1103 and executed by processor 1101, one or more steps of the methods described above may be performed. Alternatively, in other embodiments, the processor 1101 may be configured to perform one or more steps of the methods described above in any other suitable manner (e.g., by means of firmware).
It is further noted that the present application may include methods, apparatus, systems, and/or computer program products. The computer program product may include a computer readable storage medium having computer readable program instructions embodied thereon for performing various aspects of the present application.
The computer readable storage medium may be a tangible device that can hold and store instructions for use by an instruction execution device. The computer readable storage medium may be, for example, but not limited to, an electronic storage device, a magnetic storage device, an optical storage device, an electromagnetic storage device, a semiconductor storage device, or any suitable combination of the foregoing. More specific examples (a non-exhaustive list) of the computer-readable storage medium would include the following: portable computer disks, hard disks, random Access Memory (RAM), read-only memory (ROM), erasable programmable read-only memory (EPROM or flash memory), static Random Access Memory (SRAM), portable compact disk read-only memory (CD-ROM), digital Versatile Disks (DVD), memory sticks, floppy disks, mechanical coding devices, punch cards or in-groove structures such as punch cards or grooves having instructions stored thereon, and any suitable combination of the foregoing. Computer-readable storage media, as used herein, are not to be construed as transitory signals per se, such as radio waves or other freely propagating electromagnetic waves, electromagnetic waves propagating through waveguides or other transmission media (e.g., optical pulses through fiber optic cables), or electrical signals transmitted through wires.
The computer readable program instructions described herein may be downloaded from a computer readable storage medium to a respective computing/processing device or to an external computer or external storage device over a network, such as the internet, a local area network, a wide area network, and/or a wireless network. The network may include copper transmission cables, fiber optic transmissions, wireless transmissions, routers, firewalls, switches, gateway computers and/or edge servers. The network interface card or network interface in each computing/processing device receives computer readable program instructions from the network and forwards the computer readable program instructions for storage in a computer readable storage medium in the respective computing/processing device.
Computer program instructions for carrying out operations of the present application may be assembly instructions, instruction Set Architecture (ISA) instructions, machine-related instructions, microcode, firmware instructions, state setting data, or source or object code written in any combination of one or more programming languages, including an object oriented programming language such as c++ or the like and conventional procedural programming languages, such as the C language or similar programming languages. The computer readable program instructions may be executed entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any kind of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or may be connected to an external computer (for example, through the Internet using an Internet service provider). In some embodiments, aspects of the present application are implemented by personalizing electronic circuitry, such as programmable logic circuitry, field Programmable Gate Arrays (FPGAs), or Programmable Logic Arrays (PLAs), with state information for computer readable program instructions, which can execute the computer readable program instructions.
Various aspects of the present application are described herein with reference to flowchart illustrations and/or timing diagrams of methods, apparatus (systems) and computer program products according to exemplary embodiments of the application. It will be understood that each step of the flowchart and/or timing diagram, and combinations of steps in the flowchart and/or timing diagram, can be implemented by computer readable program instructions.
These computer readable program instructions may be provided to a processor in a voice interaction device, a processing unit of a general purpose computer, special purpose computer, or other programmable data processing apparatus to produce a machine, such that the instructions, when executed by the processing unit of the computer or other programmable data processing apparatus, create means for implementing the functions/steps specified in the flowchart and/or sequence diagram block or blocks. These computer-readable program instructions may also be stored in a computer-readable storage medium that can direct a computer, programmable data processing apparatus, and/or other devices to function in a particular manner, such that the computer-readable medium having the instructions stored therein includes an article of manufacture including instructions which implement the function/act specified in the flowchart and/or sequence diagram block or blocks.
The computer readable program instructions may also be loaded onto a computer, other programmable data processing apparatus, or other devices to cause a series of operational steps to be performed on the computer, other programmable apparatus or other devices to produce a computer implemented process such that the instructions which execute on the computer, other programmable apparatus or other devices implement the functions/steps specified in the flowchart and/or sequence diagram block or blocks.
The flowcharts and time diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of devices, methods and computer program products according to various embodiments of the present application. In this regard, each step in the flowchart or timing diagrams may represent a module, segment, or portion of instructions, which comprises one or more executable instructions for implementing the specified logical function(s). In some alternative implementations, the functions noted in the steps may occur out of the order noted in the figures. For example, two consecutive steps may in fact be performed substantially in parallel, they may sometimes also be performed in the opposite order, depending on the function involved. It will also be noted that each step of the timing diagrams and/or flowchart illustration, and combinations of steps in the timing diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.
The purpose, technical scheme and beneficial effects of the invention are further described in detail in the detailed description. It is to be understood that the above description is only of specific embodiments of the present invention and is not intended to limit the present invention. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention should be included in the protection scope of the present invention.

Claims (10)

1. A method of out-of-sale time reminder, comprising:
receiving a current take-out order from a user terminal, and determining a dispatcher based on information of the current take-out order;
determining the delivery order and the delivery path of each take-out order in all take-out orders to be delivered, which are received by the delivery staff;
determining the estimated delivery time of the current take-out order according to the determined delivery order and delivery path; and
and sending the information of the to-be-delivered take-out orders with the delivery order positioned before the current take-out order in the all to-be-delivered take-out orders and the predicted arrival time of the current take-out orders to the user terminal.
2. The method of claim 1, wherein the method further comprises:
Updating the delivery order and the delivery path of each take-out order in all take-out orders to be delivered, which are received by the delivery staff, in real time based on the actual delivery situation of the delivery staff; and
and sending the information of the to-be-distributed take-out orders with the distribution order positioned in front of the current take-out order in all updated to-be-distributed take-out orders to the user terminal in real time.
3. The method of claim 1, wherein the method further comprises adjusting the projected delivery time of the current take-out order based on at least one of:
predicting the predicted meal time of the current take-out order according to the restaurant historical meal data;
predicting the predicted delivery time according to the delivery sequence and the delivery path of the takeout order to be delivered by the delivery staff; and
and confirming the safety threshold time according to the personalized information of the current take-out order, wherein the personalized information comprises rider distribution information around the restaurant, the distance of the current take-out order, the time of placing the current take-out order and weather factors.
4. The method of claim 1, wherein determining a dispatcher based on the information of the current take-out order comprises:
Confirming a dispatcher in the dispatching area according to the information of the current take-out order;
acquiring a take-out order list of a dispatcher in the distribution area; and
and distributing a distributor for the current take-out order based on the time adequacy degree of the distributor, the forward path degree of the current take-out order and the take-out order list of the distributor and the labor intensity of the distributor.
5. A method of out-of-sale time reminder, comprising:
the user terminal creates a current take-out order; and
and obtaining information of the takeaway orders to be distributed, the distribution paths and the expected arrival time of the current takeaway order, wherein the distribution order of all takeaway orders to be distributed of a distributor for distributing the current takeaway order is positioned before the current takeaway order.
6. The method of claim 5, wherein the method further comprises:
and based on the actual delivery condition of the delivery staff, if the delivery order of the takeout order of the delivery staff is changed, acquiring the information of the takeout order to be delivered, the delivery path and the expected delivery time of the current takeout order, wherein the delivery order of all the takeout orders to be delivered after the update of the delivery staff is positioned before the current takeout order, in real time.
7. A system for take-out time alerts, comprising:
an information preprocessing module configured to receive a current take-out order from a user terminal;
the distribution module is configured to determine a distributor based on the information of the current take-out order, determine the distribution sequence and the distribution path of each take-out order in all the take-out orders to be distributed, which are received by the distributor, and determine the estimated delivery time of the current take-out order according to the determined distribution sequence and the determined distribution path; and
and the information sending module is configured to send information of the to-be-dispatched take-out orders with the delivery order positioned before the current take-out order in the all to-be-dispatched take-out orders and the estimated delivery time of the current take-out orders to the user terminal.
8. The system of claim 7, wherein the system further comprises an information update module configured to:
updating the delivery order and the delivery path of each take-out order in all take-out orders to be delivered, which are received by the delivery staff, in real time based on the actual delivery situation of the delivery staff; and
and sending the information of the to-be-distributed take-out orders with the distribution order positioned in front of the current take-out order in all updated to-be-distributed take-out orders to the user terminal in real time.
9. A memory device, comprising:
a memory for storing program instructions;
a processor for executing the stored program instructions to implement a method of out-of-sale time reminder as claimed in any one of claims 1-4.
10. A non-transitory computer readable storage medium storing computer instructions for causing the computer to perform the method of any one of claims 1-4.
CN202210565493.8A 2022-05-18 2022-05-18 Method, system, equipment and storage medium for reminding take-out arrival time Pending CN117151360A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN202210565493.8A CN117151360A (en) 2022-05-18 2022-05-18 Method, system, equipment and storage medium for reminding take-out arrival time

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202210565493.8A CN117151360A (en) 2022-05-18 2022-05-18 Method, system, equipment and storage medium for reminding take-out arrival time

Publications (1)

Publication Number Publication Date
CN117151360A true CN117151360A (en) 2023-12-01

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