CN117135276A - Call control system and method - Google Patents
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- CN117135276A CN117135276A CN202311372474.4A CN202311372474A CN117135276A CN 117135276 A CN117135276 A CN 117135276A CN 202311372474 A CN202311372474 A CN 202311372474A CN 117135276 A CN117135276 A CN 117135276A
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- 238000004590 computer program Methods 0.000 claims description 10
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42136—Administration or customisation of services
Abstract
The invention discloses a call control system and a call control method, and relates to the technical field of wireless calls. One embodiment of the method comprises the following steps: through configuration of the connection relation among the central call matrix, the remote call master station and a plurality of internal call devices (such as wireless waist bags) contained in the call control system, each call device in the call control system is controlled to execute voice data transmission, so that remote sites are regulated and controlled by voice data sent by the internal call devices, the problems of low call reliability and poor regulation and control effect caused by using a mobile phone terminal in the existing method are solved, and the flexibility and expansibility of regulation and control on the remote sites are improved.
Description
Technical Field
The present invention relates to the field of wireless communication technologies, and in particular, to a communication control system and method.
Background
With the increase in the size and complexity of program production, it is often necessary to provide content on site, either locally or remotely, for the same program production; and a plurality of local or remote sites need to be regulated and controlled in a call mode.
The existing method for regulating and controlling the multiple sites through the call is often completed by connecting multiple common mobile phone terminals and setting tools installed on the mobile phone terminals through a call matrix, and regulated and controlled site workers hold the mobile phone terminals and connect the mobile phone terminals of the site workers through the call matrix to communicate with the site workers; the existing method has the problems that the type and the performance of the mobile phone terminal are greatly different, and the mobile phone can possibly receive a voice call at any time, so that the call reliability and the effect of the regulation and control site are poor, and the site regulation and control effect is affected.
Disclosure of Invention
In view of this, the embodiments of the present invention provide a call control system and method, which can control each call device in a call control system to perform transmission of voice data by configuring a connection relationship between a central call matrix, a remote call master station, and a plurality of internal call devices (such as wireless waist packs) included in the call control system, so as to implement remote site regulation and control by using voice data sent by the internal call devices, thereby overcoming the problems of low call reliability and poor regulation and control effect caused by using a mobile phone terminal in the existing method, and improving flexibility and expansibility of regulation and control for the remote site.
To achieve the above object, according to an aspect of an embodiment of the present invention, there is provided a call control system, including: a central call matrix, one or more remote call master stations connected to the central call matrix, a plurality of intercom devices connected to the remote call master stations; wherein,
the center call matrix responds to any call request aiming at a remote site, determines one or more internal call devices corresponding to the call request, generates voice data and sends the voice data to the remote call master station;
the remote call master station is configured to send the voice data to one or more of the intercom devices connected to the remote call master station, and receive feedback voice data of one or more of the intercom devices, so that a user of the intercom device regulates and controls a remote site based on the voice data and the feedback voice data.
Optionally, a different talk channel of the remote talk master station is configured with a plurality of talk groups matching the class of party of use of the intercom device, wherein each of the talk groups is configured with one or more of the intercom devices; and when the call request is for any call group, the center call matrix is further used for determining a call channel corresponding to the remote call master station corresponding to the call request and a call group corresponding to the call channel.
Optionally, the remote call master station is further configured to send the voice data to each intercom device included in the talk group synchronously.
Optionally, the central call matrix includes a local site regulation device group and a central call master station; the central call master station is connected with one or more remote call master stations, wherein the remote call master stations are connected with the internal call equipment in a relay mode; the central call master station is used for sending the voice data for the remote site, which is sent by the local site regulation and control equipment group, to one or more remote call master stations; the remote call master station transmits the voice data to the intercom device.
Optionally, the central call master station is further configured to establish a connection with a new remote call master station of the new remote site when the new remote site exists, so that the new remote site is regulated and controlled by combining with the new remote call master station by using the central call master station.
To achieve the above object, according to a second aspect of the embodiment of the present invention, there is provided another call control system, including: a central call matrix, one or more remote call panels connected to the central call matrix; wherein,
the center call matrix responds to any call request aiming at a remote site, determines one or more internal call devices corresponding to the call request, generates voice data and sends the voice data to the remote call panel;
the remote call panel is used for receiving the voice data and generating feedback voice data so that a user of the remote call panel regulates a remote site based on the voice data and the feedback voice data.
In order to achieve the above object, according to a third aspect of the embodiments of the present invention, there is provided a call control method, including: in response to any call request for a remote site, determining one or more internal call devices corresponding to the call request and generating voice data; and sending the voice data to one or more intercom devices and receiving feedback voice data of one or more intercom devices so that a user of the intercom device regulates a remote site based on the voice data and the feedback voice data.
Optionally, the call control method further includes: dividing a plurality of matched conversation groups according to the user category of the intercom equipment, wherein each conversation group is configured with one or more intercom equipment; and under the condition that the call request is specific to any call group, determining a call channel corresponding to the remote call master station corresponding to the call request and a call group corresponding to the call channel.
Optionally, the call control method uses the remote call master station to synchronously send voice data to each intercom device included in the talk group.
Optionally, the central call matrix included in the call control method includes a local site regulation device group and a central call master station; the central call master station is connected with one or more remote call master stations, wherein the remote call master stations are connected with the internal call equipment in a relay mode; the central call master station is used for sending the voice data for the remote site, which is sent by the local site regulation and control equipment group, to one or more remote call master stations; the remote call master station transmits the voice data to the intercom device.
Optionally, the call control method further includes that the central call master station is further configured to establish connection with a new remote call master station of the new remote site when the new remote site exists, so that the new remote site is regulated and controlled by combining the central call master station with the new remote call master station.
In order to achieve the above object, according to a fourth aspect of an embodiment of the present invention, there is provided an electronic device for call control, including: one or more processors; and a storage device for storing one or more programs that, when executed by the one or more processors, cause the one or more processors to implement the method as described in any of the methods of call control above.
To achieve the above object, according to a fifth aspect of the embodiments of the present invention, there is provided a computer-readable medium having stored thereon a computer program, characterized in that the program, when executed by a processor, implements a method as described in any one of the above-described call control methods.
One embodiment of the above invention has the following advantages or benefits: the voice data transmission of each call device in the call control system can be controlled by configuring the connection relation among the central call matrix, the remote call master station and a plurality of internal call devices (such as wireless waist bags) contained in the call control system, so that the remote site can be regulated and controlled by utilizing the voice data sent by the internal call devices, the problems of low call reliability and poor regulation and control effect caused by using the mobile phone terminal in the existing method are solved, and the flexibility and expansibility of regulation and control on the remote site are improved.
Further effects of the above-described non-conventional alternatives are described below in connection with the embodiments.
Drawings
The drawings are included to provide a better understanding of the invention and are not to be construed as unduly limiting the invention. Wherein:
fig. 1 is a schematic structural diagram of a call control system according to an embodiment of the present invention;
FIG. 1A is a schematic diagram of a conventional call control system according to an embodiment of the present invention;
FIG. 2 is a schematic diagram of a remote call according to an embodiment of the present invention;
FIG. 3 is a schematic diagram of another call control system according to an embodiment of the present invention;
fig. 4 is a flow chart of a call control method according to an embodiment of the present invention;
fig. 5 is a schematic diagram of a computer system suitable for use in implementing an embodiment of the invention.
Detailed Description
Exemplary embodiments of the present invention will now be described with reference to the accompanying drawings, in which various details of the embodiments of the present invention are included to facilitate understanding, and are to be considered merely exemplary. Accordingly, those of ordinary skill in the art will recognize that various changes and modifications of the embodiments described herein can be made without departing from the scope and spirit of the invention. Also, descriptions of well-known functions and constructions are omitted in the following description for clarity and conciseness.
As shown in fig. 1, an embodiment of the present invention provides a call control system, including: a central call matrix 100, one or more remote call master stations 200 connected to the central call matrix, a plurality of intercom devices 300 connected to the remote call master stations; wherein,
the central call matrix 100 determines one or more internal call devices 300 corresponding to a call request in response to any call request for a remote site, generates voice data and transmits the voice data to the remote call master station 200;
the remote call master station 200 is configured to send the voice data to one or more of the intercom devices 300 connected to the remote call master station, and receive feedback voice data of one or more of the intercom devices 300, so that a user of the intercom device regulates a remote site based on the voice data and the feedback voice data.
In particular, in the application scenario of the program production process, there are often multiple remote sites, so the local production center (such as the director) needs to perform voice communication with one or more personnel (such as a host, a camera, a guest, etc.) at the remote sites through multiple devices to achieve the purposes of regulating and controlling the remote sites, exchanging information, etc.
In an embodiment of the present invention, a local production center is provided with a call matrix (i.e., a center call matrix), and the center call matrix may be connected to a plurality of devices for program production. As shown in fig. 1, the center call matrix 100 includes a local site regulation device group 400 and a center call master station 500; the local field regulation device group can comprise a limited waist pack, a wireless waist pack, a production sound console, an ear-return device, a call panel, a channel camera and the like which are used by local field staff and used for program production, and the specific device types contained in the local field regulation device group are not limited by the invention. It will be appreciated that by including multiple devices in the local site regulation device group, the program producer may be used to regulate the local site between local producers, and further regulate the remote site using the connection of the central call master 500 to the remote call master 200. Specifically, the call between the N local production centers (for example, galleries) and the N remote call master stations can be realized by connecting the call panel and the center call matrix at the local site. That is, in any Gallery, connection with one or more remote call master stations can be set remotely, so that remote production is realized. Therefore, the embodiment of the invention utilizes the manufacturing mode of the centralized cluster to control and manage the remote site, and improves the flexibility and expansibility of regulation and control of the remote site.
Further, regulatory personnel (such as a director or engineer, etc.) at the local production center may generate voice data through the center call matrix 100 and send the voice data to the remote call master station 200; causing the remote call master station 200 to transmit voice data (e.g., audio data in PCM format, etc.) to one or more of the intercom devices 300 (e.g., wireless waist packs) to which the remote call master station is connected and receive feedback voice data for one or more of the intercom devices 300 to cause the party using the intercom device to regulate the remote site based on the voice data and the feedback voice data. Namely, the central call matrix comprises a local site regulation and control equipment group and a central call master station; the central call master station is connected with one or more remote call master stations, wherein the remote call master stations are connected with the internal call equipment in a relay mode; in the embodiment of the present invention, the relay method is, for example, a wireless microwave method transmitted by a wireless base station.
Further, the central call master station is configured to send the voice data for the remote site sent by the local site regulation device group to one or more remote call master stations; the remote call master station transmits the voice data to the intercom device. Wherein the central call master station may be connected to the remote call master station by way of a network (e.g., the internet, a router public network, etc.) to transmit voice data generated by the matrix.
Further, in the embodiment of the present invention, the central call master station or the remote call master station may be a 4-wire call master station, and the 4-wire interface of the central call matrix and the corresponding central call master station (4-wire call master station) or remote call master station (4-wire call master station) represent that the call mode used in the voice data transmission process is a bidirectional interface, that is, receiving (listening) and transmitting (Talk) of voice data are respectively processed as two voice signals.
Specifically, in one embodiment of the present invention, a method of configuring a connection relationship between respective devices includes: 1) Configuring an analog 4-wire interface in the center call matrix, so that the analog 4-wire interface is connected with a remote call master station used in a remote site; 2) The configured analog 4-wire interface is configured on a call panel corresponding to a central call master station of each Gallery needing to realize remote call in a manufacturing center, so that the central call master station and the remote call master station contained in a call matrix are configured into a binding relationship; 3) The central call matrix is connected with the central call master station in a network manner, so that the central call master station and the remote call master station can communicate with each other; 4) The remote call master station is connected with the internal call devices (such as wireless waist bags) in a relay mode, so that the voice call between the manufacturing center and one or more internal call devices connected with the remote call master station on a remote site is realized. The wireless waist bag (intercom equipment) has the advantages of being high in anti-interference capability, good in stability of receiving voice data signals, capable of grouping and the like.
Further, according to the embodiment of the invention, different call groups of the intercom devices can be respectively used according to the use types of the intercom devices; for example: when the camera group, the host group, the guest group and the like need to transmit the voice data of the regulation site, the voice data can be transmitted aiming at a certain conversation group, so that each internal conversation device (wireless waist pack) contained in the conversation group synchronously receives the voice data. Fig. 2 illustrates a schematic diagram of an intercom device 300 having a remote talk master station 200 coupled to a plurality of groups, as shown in fig. 2, different talk groups may be configured, such as talk group 1 (e.g., camera group), talk group 2 (e.g., moderator group), etc.; the method for configuring different talk groups can execute configuration through different talk channels of the remote talk master station; the communication channel is, for example, a frequency channel, for example, a plurality of wireless waist packs connected by a frequency 60 are divided into a shooting group, a plurality of wireless waist packs connected by a frequency 110 are divided into a presenter group, etc. That is, the different talk channels of the remote talk master station are configured with a plurality of talk groups that match the user class of the intercom devices, wherein each of the talk groups is configured with one or more of the intercom devices; and when the call request is for any call group, the center call matrix is further used for determining a call channel corresponding to the remote call master station corresponding to the call request and a call group corresponding to the call channel. The remote call master station is further configured to synchronously send voice data to each intercom device included in the talkgroup.
It can be appreciated that by attributing the intercom devices to different groups, voice calls can be performed separately for different call groups, which not only improves call efficiency, but also achieves the beneficial effect that staff between groups do not interfere with each other in the call.
The following further describes the beneficial effects of the structure of the call control system provided by the embodiment of the present invention, with reference to the schematic structure of the call control system provided by the prior art shown in fig. 1A.
As shown in fig. 1A, in the existing call control system, a remote site is regulated by a call matrix by connecting mobile phone devices held by staff members at each remote site, so that a call is realized by the mobile phone devices. Specifically, a remote on-site worker needs to install a set application (for example, agent-Ic mobile phone supporting software provided by Clear-com) on a mobile phone device, and connect a call matrix through the set application.
Therefore, the existing call control system has the following problems that 1) the type, brand, configuration and performance of the mobile phone equipment are greatly different due to the fact that the mobile phone equipment is used for remote call, call quality of the mobile phone equipment is different, and compatibility between the mobile phone and the application can be caused due to the fact that the set application is required to be installed; 2) The mobile phone device can be accessed by a voice telephone at any time, so that when a program is produced on site, the accessed voice telephone can interrupt the existing call system, and the experience of the program production is greatly affected. 3) When a program is produced on site, on-site staff (such as a photographer and the like) needs to hold mobile phone equipment so as to receive voice data of a regulation site in real time, however, the staff needs to engage in other on-site work (such as the photographer needs to hold a camera and the like) at the same time, and even the problem of influencing work is caused by poor work experience due to the fact that the mobile phone equipment and other equipment are held at the same time. 4) A plurality of handset devices cannot be grouped.
While embodiments of the present invention may further group wireless waist packs by one or more of the intercom devices (e.g., wireless waist packs that do not need to be held) connected by the intercom master station, so that the user of the intercom device may regulate the remote location based on voice data and feedback voice data, it is seen that embodiments of the present invention overcome various drawbacks in the existing talk control system as shown in fig. 1A.
Further, based on the call control system provided by the embodiment of the invention, the expansibility of remote field regulation can be improved, namely, under the condition that the remote field has changes (such as addition, reduction, modification) and the like, the embodiment of the invention can realize the change of the remote field directly through configuring the corresponding interface or connection. The expansibility and flexibility of managing the remote site are improved to a great extent. That is, the central call master station is further configured to establish a connection with a new remote call master station of the new remote site when the new remote site exists, so as to regulate the new remote site by using the central call master station in combination with the new remote call master station.
As shown in fig. 3, another call control system according to an embodiment of the present invention includes: a central call matrix 100, one or more remote call panels 201 connected to the central call matrix; wherein,
the central call matrix 100 determines one or more internal call devices corresponding to a call request in response to any call request for a remote site, generates voice data and transmits the voice data to the remote call panel 201;
the remote call panel 201 is configured to receive the voice data and generate feedback voice data to enable a user of the remote call panel 201 to regulate a remote site based on the voice data and the feedback voice data.
Further, the center call matrix 100 includes a local site regulation device group 401 and a switch 301; the switch 301 is configured to connect the central call matrix 100 with one or more of the remote call panels 201. The local field regulation device group 401 includes, for example, a limited waist pack, a wireless waist pack, a production sound console, an ear-return device, a call panel, a channel camera, etc. used by local field staff for program production; the switch may be connected to the central call matrix 100 through a preset VPN internet line, and the switch may be connected to the plurality of remote call panels 201 using a network (e.g., through a network cable) to implement transmission of voice data.
Therefore, through the structure of the embodiment, the remote communication panel can be used for directly sending voice data and receiving feedback data, when the remote communication panel is arranged in different use type scenes, the beneficial effects of voice communication aiming at different groups can be achieved, the problems of low communication reliability and poor regulation and control effect caused by using the mobile phone terminal in the existing method are solved, and the flexibility and expansibility of regulation and control aiming at a remote site are improved.
As shown in fig. 4, an embodiment of the present invention provides a call control method, which may include the following steps;
step S401: in response to any call request for a remote site, determining one or more internal call devices corresponding to the call request and generating voice data;
step S402: and sending the voice data to one or more intercom devices and receiving feedback voice data of one or more intercom devices so that a user of the intercom device regulates a remote site based on the voice data and the feedback voice data.
Specifically, in response to any call request for a remote site by using a central call matrix, determining one or more internal call devices corresponding to the call request, generating voice data and sending the voice data to a remote call master station; the remote call master station is configured to send the voice data to one or more of the intercom devices connected to the remote call master station, and receive feedback voice data of one or more of the intercom devices, so that a user of the intercom device regulates a remote site based on the voice data and the feedback voice data. The descriptions of the components and the execution steps are identical to the corresponding descriptions in the call control system, and are not repeated here.
Further, the call control method according to the embodiment of the present invention further includes: dividing a plurality of matched conversation groups according to the user category of the intercom equipment, wherein each conversation group is configured with one or more intercom equipment; and under the condition that the call request is specific to any call group, determining a call channel corresponding to the remote call master station corresponding to the call request and a call group corresponding to the call channel. Specifically, descriptions about generating the talk group are consistent with corresponding descriptions in the talk control system, and will not be repeated here.
The embodiment of the invention also provides an electronic device for call control, which comprises: one or more processors; and a storage device for storing one or more programs which, when executed by the one or more processors, cause the one or more processors to implement the method provided by any of the embodiments described above.
The embodiment of the invention also provides a computer readable medium, on which a computer program is stored, which when executed by a processor implements the method provided by any of the above embodiments.
Referring now to FIG. 5, there is illustrated a schematic diagram of a computer system 500 suitable for use in implementing embodiments of the present invention. The terminal device shown in fig. 5 is only an example, and should not impose any limitation on the functions and the scope of use of the embodiment of the present invention.
As shown in fig. 5, the computer system 500 includes a Central Processing Unit (CPU) 501, which can perform various appropriate actions and processes according to a program stored in a Read Only Memory (ROM) 502 or a program loaded from a storage section 508 into a Random Access Memory (RAM) 503. In the RAM 503, various programs and data required for the operation of the system 500 are also stored. The CPU 501, ROM 502, and RAM 503 are connected to each other through a bus 504. An input/output (I/O) interface 505 is also connected to bus 504.
The following components are connected to the I/O interface 505: an input section 506 including a keyboard, a mouse, and the like; an output portion 507 including a Cathode Ray Tube (CRT), a Liquid Crystal Display (LCD), and the like, and a speaker, and the like; a storage portion 508 including a hard disk and the like; and a communication section 509 including a network interface card such as a LAN card, a modem, or the like. The communication section 509 performs communication processing via a network such as the internet. The drive 510 is also connected to the I/O interface 505 as needed. A removable medium 511 such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is mounted on the drive 510 as needed so that a computer program read therefrom is mounted into the storage section 508 as needed.
In particular, according to embodiments of the present disclosure, the processes described above with reference to flowcharts may be implemented as computer software programs. For example, embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for performing the method shown in the flow chart. In such an embodiment, the computer program may be downloaded and installed from a network via the communication portion 509, and/or installed from the removable media 511. The above-described functions defined in the system of the present invention are performed when the computer program is executed by a Central Processing Unit (CPU) 501.
The computer readable medium shown in the present invention may be a computer readable signal medium or a computer readable storage medium, or any combination of the two. The computer readable storage medium can be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or a combination of any of the foregoing. More specific examples of the computer-readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the context of this document, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In the present invention, however, the computer-readable signal medium may include a data signal propagated in baseband or as part of a carrier wave, with the computer-readable program code embodied therein. Such a propagated data signal may take any of a variety of forms, including, but not limited to, electro-magnetic, optical, or any suitable combination of the foregoing. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: wireless, wire, fiber optic cable, RF, etc., or any suitable combination of the foregoing.
The flowcharts and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present invention. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams or flowchart illustration, and combinations of blocks in the block diagrams or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.
As another aspect, the present invention also provides a computer-readable medium that may be contained in the apparatus described in the above embodiments; or may be present alone without being fitted into the device. The computer readable medium carries one or more programs which, when executed by a device, cause the device to include: in response to any call request for a remote site, determining one or more internal call devices corresponding to the call request and generating voice data; and sending the voice data to one or more intercom devices and receiving feedback voice data of one or more intercom devices so that a user of the intercom device regulates a remote site based on the voice data and the feedback voice data.
According to the embodiment of the invention, the communication control system can be controlled to execute voice data transmission by each communication device through configuring the connection relation among the central communication matrix, the remote communication master station and the plurality of internal communication devices (such as wireless waist bags) contained in the communication control system, so that the remote site is regulated and controlled by the voice data sent by the internal communication devices, the problems of lower communication reliability and poor regulation and control effect caused by using the mobile phone terminal in the existing method are solved, and the flexibility and expansibility of regulation and control for the remote site are improved.
The above embodiments do not limit the scope of the present invention. It will be apparent to those skilled in the art that various modifications, combinations, sub-combinations and alternatives can occur depending upon design requirements and other factors. Any modifications, equivalent substitutions and improvements made within the spirit and principles of the present invention should be included in the scope of the present invention.
Claims (10)
1. A call control system, comprising: a central call matrix, one or more remote call master stations connected to the central call matrix, a plurality of intercom devices connected to the remote call master stations; wherein,
the center call matrix responds to any call request aiming at a remote site, determines one or more internal call devices corresponding to the call request, generates voice data and sends the voice data to the remote call master station;
the remote call master station is configured to send the voice data to one or more of the intercom devices connected to the remote call master station, and receive feedback voice data of one or more of the intercom devices, so that a user of the intercom device regulates and controls a remote site based on the voice data and the feedback voice data.
2. The system as recited in claim 1, further comprising:
a different call channel of the remote call master station is configured with a plurality of call groups matched with the user categories of the internal call devices, wherein each call group is configured with one or more internal call devices;
in the case where the call request is for any one of the talk groups,
the center call matrix is further used for determining a call channel corresponding to the remote call master station corresponding to the call request and a call group corresponding to the call channel.
3. The system of claim 2, wherein the system further comprises a controller configured to control the controller,
the remote call master station is further configured to synchronously send voice data to each intercom device included in the talkgroup.
4. The system of claim 1, wherein the system further comprises a controller configured to control the controller,
the center call matrix comprises a local site regulation and control equipment group and a center call master station;
the central call master station is connected with one or more remote call master stations, wherein the remote call master stations are connected with the internal call equipment in a relay mode;
the central call master station is used for sending the voice data for the remote site, which is sent by the local site regulation and control equipment group, to one or more remote call master stations;
the remote call master station transmits the voice data to the intercom device.
5. The system of claim 4, wherein the system further comprises a controller configured to control the controller,
the central call master station is further used for constructing connection with a new remote call master station of the new remote site under the condition that the new remote site exists, so that the new remote site is regulated and controlled by combining the central call master station with the new remote call master station.
6. A call control system, comprising: a central call matrix, one or more remote call panels connected to the central call matrix; wherein,
the center call matrix responds to any call request aiming at a remote site, determines one or more internal call devices corresponding to the call request, generates voice data and sends the voice data to the remote call panel;
the remote call panel is used for receiving the voice data and generating feedback voice data so that a user of the remote call panel regulates a remote site based on the voice data and the feedback voice data.
7. A call control method, comprising:
in response to any call request for a remote site, determining one or more internal call devices corresponding to the call request and generating voice data;
and sending the voice data to one or more intercom devices and receiving feedback voice data of one or more intercom devices so that a user of the intercom device regulates a remote site based on the voice data and the feedback voice data.
8. The method as recited in claim 7, further comprising:
dividing a plurality of matched conversation groups according to the user category of the intercom equipment, wherein each conversation group is configured with one or more intercom equipment;
in the case where the call request is for any one of the talk groups,
and determining a conversation channel corresponding to the remote conversation master station corresponding to the conversation request and a conversation group corresponding to the conversation channel.
9. An electronic device, comprising:
one or more processors;
storage means for storing one or more programs,
when executed by the one or more processors, causes the one or more processors to implement the method of any of claims 7-8.
10. A computer readable medium, on which a computer program is stored, characterized in that the program, when being executed by a processor, implements the method according to any of claims 7-8.
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN105141611A (en) * | 2015-08-31 | 2015-12-09 | 努比亚技术有限公司 | Remote call control device and method |
| WO2018053989A1 (en) * | 2016-09-26 | 2018-03-29 | 中兴通讯股份有限公司 | Volte-based remote control establishment method and apparatus |
| CN113766436A (en) * | 2021-07-27 | 2021-12-07 | 上海纳雅智能科技有限公司 | Wireless intercom method and system |
| CN115834549A (en) * | 2022-11-24 | 2023-03-21 | 中国联合网络通信集团有限公司 | Call switching method and device, electronic equipment and computer readable medium |
| CN115884186A (en) * | 2022-11-22 | 2023-03-31 | 郑州谭谭电子科技有限公司 | Wireless intercom system |
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2023
- 2023-10-23 CN CN202311372474.4A patent/CN117135276B/en active Active
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105141611A (en) * | 2015-08-31 | 2015-12-09 | 努比亚技术有限公司 | Remote call control device and method |
| WO2018053989A1 (en) * | 2016-09-26 | 2018-03-29 | 中兴通讯股份有限公司 | Volte-based remote control establishment method and apparatus |
| CN113766436A (en) * | 2021-07-27 | 2021-12-07 | 上海纳雅智能科技有限公司 | Wireless intercom method and system |
| CN115884186A (en) * | 2022-11-22 | 2023-03-31 | 郑州谭谭电子科技有限公司 | Wireless intercom system |
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