CN116980292A - Unified message fusion communication platform and communication method - Google Patents

Unified message fusion communication platform and communication method Download PDF

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Publication number
CN116980292A
CN116980292A CN202310990946.6A CN202310990946A CN116980292A CN 116980292 A CN116980292 A CN 116980292A CN 202310990946 A CN202310990946 A CN 202310990946A CN 116980292 A CN116980292 A CN 116980292A
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China
Prior art keywords
module
short message
service
communication
gateway
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Inventor
刘欣
李青
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China Datacom Corp ltd
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China Datacom Corp ltd
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Priority to CN202310990946.6A priority Critical patent/CN116980292A/en
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/08—Configuration management of networks or network elements
    • H04L41/0803—Configuration setting
    • H04L41/0823—Configuration setting characterised by the purposes of a change of settings, e.g. optimising configuration for enhancing reliability
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/66—Arrangements for connecting between networks having differing types of switching systems, e.g. gateways
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/08—Configuration management of networks or network elements
    • H04L41/0894—Policy-based network configuration management
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/10—Protocols in which an application is distributed across nodes in the network
    • H04L67/1097—Protocols in which an application is distributed across nodes in the network for distributed storage of data in networks, e.g. transport arrangements for network file system [NFS], storage area networks [SAN] or network attached storage [NAS]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/55—Push-based network services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/08—Protocols for interworking; Protocol conversion

Abstract

The invention relates to a unified message fusion communication platform and a communication method, and belongs to the technical field of communication. The unified message fusion communication platform comprises a service management end and a fusion gateway; the service management end is integrated with different types of communication channels, and the communication channels can be dynamically adjusted to realize the transmission of different types of information; the service management end also comprises a standardized interface protocol, so that the quick plug-in access of different types of clients is realized; the convergence gateway is in communication connection with the service management end and the user terminal, has functions of a service gateway, an industry gateway and an intercommunication gateway, and realizes bidirectional transmission of different types of information. The invention solves the problems of increasing daily operation and maintenance workload of information distribution of various communication channels of government enterprise clients, and the like, can improve the digitalized operation efficiency of the enterprise information of the government enterprise clients, and reduces the operation and maintenance cost.

Description

Unified message fusion communication platform and communication method
Technical Field
The invention belongs to the technical field of communication, and particularly relates to a unified message fusion communication platform and a communication method.
Background
With the increasing demand of government enterprise customers for short message distribution of communication channels such as short messages, voice, 5G messages, mailboxes, enterprise WeChat and the like in recent years, the workload of daily operation and maintenance for information distribution of each communication channel is increased; but at present, all government and enterprise customers encounter a plurality of problems of more information channels, complex use experience, scattered transmission platforms, more operation inlets, scattered system data, unsmooth information sharing, low transmission efficiency, wide application scenes of industry characteristics, long depth customization period, high difficulty, development of a large number of butt joint interfaces, incapability of sharing, repeated development, unfavorable popularization and the like.
Disclosure of Invention
The invention mainly aims to overcome the defects and shortcomings of the prior art, provides a unified message fusion communication platform and a communication method, solves the problems of increasing daily operation and maintenance workload of information distribution of various communication channels of government and enterprise clients, and can improve the digitalized operation efficiency of information of government and enterprise clients and reduce operation and maintenance cost.
According to one aspect of the present invention, there is provided a unified message convergence communication platform, the unified message convergence communication platform including a service management end and a convergence gateway;
the service management end is integrated with different types of communication channels, and the communication channels can be dynamically adjusted to realize the transmission of different types of information; the service management end also comprises a standardized interface protocol, so that the quick plug-in access of different types of clients is realized;
the convergence gateway is in communication connection with the service management end and the user terminal, has functions of a service gateway, an industry gateway and an intercommunication gateway, and realizes bidirectional transmission of different types of information.
Preferably, the service management end comprises a content pushing module and a material management module;
the content pushing module is used for managing the pushing capacity of the short message content and constructing a normalized content pushing rule;
the material management module is used for managing the materials for making the short message content and constructing a visualized content making rule.
Preferably, the service management end comprises an enterprise address book module and a channel management module;
the enterprise address book module is used for managing the address book of the short message receiving object and constructing a normalization check rule.
The channel management module is used for managing the communication channels of the short messages and constructing normalization check rules.
Preferably, the service management end comprises an intelligent auditing module and a black-and-white list module;
the intelligent auditing module is used for managing intelligent auditing of the short message content and auditing the short message content in a system pre-auditing and manual auditing mode;
the black-and-white list module is used for maintaining and managing a black-and-white list of the short message receiving object and constructing a normalization check rule.
Preferably, the service management end comprises a service rule engine module, a service scene engine module and an industry template library module;
the service rule engine module is used for carrying out configuration management on the short message service pushing rule and constructing visual rule configuration;
the service scene engine module is used for carrying out configuration management on the short message service scene rules and constructing visual rule configuration;
the industry template library module is used for reserving various industry short message templates according to the industry characteristics of different industries, and the user can freely call the configuration.
Preferably, the service management end comprises a task plan scheduling module, a B I report engine module and a unified interface engine module;
the task plan scheduling module is used for intelligently scheduling different business rules and constructing a normalization check rule, wherein the business rules at least comprise business attributes and priorities;
the B I report engine module is used for quickly making various operation data reports and constructing visual report rule configuration;
the unified interface engine module is used for prefabricating standardized interface protocols of various communication channels and client systems and is used for quickly accessing various communication channels and client systems.
Preferably, the convergence gateway comprises a short message access adaptation module and an SP service management and control module;
the short message access adaptation module is compatible with various communication channel access protocols and realizes the functions of joining authentication, rate control and status report callback;
and the SP service management and control module is used for managing the SP service information, the access account, the SP flow control configuration and the SP service port information.
Preferably, the convergence gateway comprises a short message sending scheduling management and control module, a short message safety management and control module and a short message channel capacity module;
the short message sending scheduling management and control module is used for managing and controlling the routing configuration, the sending priority and the comprehensive rate flow which are sent and received;
the short message safety management and control module performs safety filtration on the short message content and callback of a short message safety result;
and the short message channel capability module performs capability access configuration on the short message center, the industry gateway and the convergence gateway.
Preferably, the convergence gateway comprises a short message service operation module and a monitoring center module;
the short message service operation module is used for generating account checking list report forms, charging bill synchronization, sending link state inquiry, short message signaling tracking and inquiry;
the monitoring center module is used for monitoring and managing the short message service operation environment, constructing a trigger, detecting through the trigger, and automatically monitoring and early warning when the operation environment changes.
According to another aspect of the present invention, there is also provided a communication method for unifying message convergence communication platforms, the method comprising:
the method comprises the steps that a service management end receives information sent by different types of clients, and the different types of clients are accessed to the service management end through different standardized interface protocols;
the service management end sends the received information to a fusion gateway;
and the fusion gateway forwards the information to the user terminal by adopting a communication mode matched with the user terminal.
The beneficial effects are that: the invention provides a cross-region, cross-network, cross-system and cross-medium fusion communication method integrating intelligent access, intelligent management, intelligent scheduling, intelligent production, intelligent operation and intelligent marketing into a whole by means of short messages, voice, data, video and multimedia service information, which can be widely applied to various fields of government administration, enterprise cooperation, product marketing and the like, supports rapid deep customization according to the requirements of various government clients, and does not need to modify a plug and play service platform, thereby solving the problems of increasingly large workload of daily operation and maintenance of information distribution of each communication channel of the government clients, improving the digitalized operation efficiency of the information of the government clients and reducing the operation and maintenance cost.
Features and advantages of the present invention will become apparent by reference to the following drawings and detailed description of embodiments of the invention.
Drawings
FIG. 1 is a schematic diagram of a unified message convergence communications platform;
fig. 2 is a flow chart of a communication method applied to a unified message convergence communication platform.
Detailed Description
The following description of the embodiments of the present invention will be made clearly and fully with reference to the accompanying drawings, in which it is evident that the embodiments described are only some, but not all embodiments of the invention. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.
Example 1
Fig. 1 is a schematic diagram of a unified message convergence communications platform. As shown in fig. 1, the present invention provides a unified message convergence communication platform, which includes a service management end and a convergence gateway;
the service management end is integrated with different types of communication channels, and the communication channels can be dynamically adjusted to realize the transmission of different types of information; the service management end also comprises a standardized interface protocol, so that the quick plug-in access of different types of clients is realized;
the convergence gateway is in communication connection with the service management end and the user terminal, has functions of a service gateway, an industry gateway and an intercommunication gateway, and realizes bidirectional transmission of different types of information.
Preferably, the service management end comprises a content pushing module and a material management module;
the content pushing module is used for managing the pushing capacity of the short message content and constructing a normalized content pushing rule;
the material management module is used for managing the materials for making the short message content and constructing a visualized content making rule.
Preferably, the service management end comprises an enterprise address book module and a channel management module;
the enterprise address book module is used for managing the address book of the short message receiving object and constructing a normalization check rule.
The channel management module is used for managing the communication channels of the short messages and constructing normalization check rules.
Preferably, the service management end comprises an intelligent auditing module and a black-and-white list module;
the intelligent auditing module is used for managing intelligent auditing of the short message content and auditing the short message content in a system pre-auditing and manual auditing mode;
the black-and-white list module is used for maintaining and managing a black-and-white list of the short message receiving object and constructing a normalization check rule.
Preferably, the service management end comprises a service rule engine module, a service scene engine module and an industry template library module;
the service rule engine module is used for carrying out configuration management on the short message service pushing rule and constructing visual rule configuration;
the service scene engine module is used for carrying out configuration management on the short message service scene rules and constructing visual rule configuration;
the industry template library module is used for reserving various industry short message templates according to the industry characteristics of different industries, and the user can freely call the configuration.
Preferably, the service management end comprises a task plan scheduling module, a BI report engine module and a unified interface engine module;
the task plan scheduling module is used for intelligently scheduling different business rules and constructing a normalization check rule, wherein the business rules at least comprise business attributes and priorities;
the B I report engine module is used for quickly making various operation data reports and constructing visual report rule configuration;
the unified interface engine module is used for prefabricating standardized interface protocols of various communication channels and client systems and is used for quickly accessing various communication channels and client systems.
Preferably, the convergence gateway comprises a short message access adaptation module and an SP service management and control module;
the short message access adaptation module is compatible with various communication channel access protocols and realizes the functions of joining authentication, rate control and status report callback;
and the SP service management and control module is used for managing the SP service information, the access account, the SP flow control configuration and the SP service port information.
Preferably, the convergence gateway comprises a short message sending scheduling management and control module, a short message safety management and control module and a short message channel capacity module;
the short message sending scheduling management and control module is used for managing and controlling the routing configuration, the sending priority and the comprehensive rate flow which are sent and received;
the short message safety management and control module performs safety filtration on the short message content and callback of a short message safety result;
and the short message channel capability module performs capability access configuration on the short message center, the industry gateway and the convergence gateway.
Preferably, the convergence gateway comprises a short message service operation module and a monitoring center module;
the short message service operation module is used for generating account checking list report forms, charging bill synchronization, sending link state inquiry, short message signaling tracking and inquiry;
the monitoring center module is used for monitoring and managing the short message service operation environment, constructing a trigger, detecting through the trigger, and automatically monitoring and early warning when the operation environment changes.
This embodiment is described in further detail below.
As shown in fig. 1, the present embodiment is described in detail from both the operation management side and the basic capability side.
1. Operation management side: the converged communication client and the service management end provide converged communication information sending capability for government enterprise clients and service managers, and the converged communication information sending capability comprises full access of communication channels (including short messages, audio voices, 5G messages, mailboxes, enterprise WeChat and the like), unified management of message contents, address book management, a visual template editing engine, an infinite AI intelligent auditing configuration engine, a short message fault tolerance reissuing mechanism, service scene depth customization, a report visualization engine and the like.
The content pushing module is used for managing the unified pushing capability of the short message content and constructing a normative and timeliness content pushing rule;
the material management module is used for managing the short message content production materials and constructing a visual content production rule for the types of materials such as pictures, videos, characters, audios and the like;
the enterprise address book module is used for managing the address book of the short message receiving object and constructing a normalization check rule
The channel management module is used for managing the short message communication channels and constructing a normalization check rule;
the intelligent auditing module manages intelligent auditing of the short message content, automatically intercepts a sensitive keyword library through system pre-auditing and manual auditing, and the manual auditing supports a multi-level auditing flow and the object can be configured in a self-defining way;
the black-and-white list module is used for maintaining and managing a black-and-white list of the short message receiving object and constructing a normalization check rule;
the service rule engine module is used for carrying out configuration management on the short message service pushing rule and constructing visual rule configuration;
the service scene engine module is used for carrying out configuration management on the short message service scene rules and constructing visual rule configuration;
the industry template library module reserves various industry short message templates aiming at different industry characteristics and freely calls configuration for users;
the task plan scheduling module is used for intelligently scheduling various service rules such as different push task service attributes, priorities and the like, and constructing a standardability checking rule;
the BI report engine module is used for quickly making each operation data report and constructing visual report rule configuration;
the unified interface engine module is used for prefabricating standardized interface protocols of all communication channels and client systems and is used for quickly accessing various communication channels and client systems;
2. basic capability side: the convergence gateway integrates the original business gateway, the industry gateway and the intercommunication gateway into a convergence gateway, provides a safe and quick channel for data exchange among SP, industry enterprise users and other operators, is convenient for bidirectional communication among mobile phone users, between mobile phone users and SP and between mobile phone users and industry enterprises, completes functions of corresponding charging collection, business management, short message security management, network management and the like, and is one of the core network elements necessary for supporting mobile operators to develop data business.
The short message access adaptation module is compatible with the access protocol of the full-mainstream communication channel, and constructs unified joining authentication, rate management and control, status report callback and the like;
the SP service management and control module is used for managing SP service information and access account numbers, SP flow control configuration and SP service port information;
the short message sending scheduling management and control module is used for configuring sending and receiving routes, managing and controlling sending priority and managing and controlling comprehensive rate flow;
the short message safety control module is used for safely filtering the short message content and recalling the short message safety result;
the short message channel capability module is used for configuring the access of the short message center, the industry gateway and the convergence gateway capability;
the short message service operation module is used for account checking list report, billing ticket synchronization, link state query sending, short message signaling tracking and query;
the monitoring center module is used for monitoring and managing the short message service operation, constructing a trigger, detecting through the trigger, and automatically monitoring and early warning when the operation environment changes; the system supports the functions of short message pushing capability index, quality index, service state, resource monitoring, important index monitoring, system health monitoring, service fluctuation monitoring, link monitoring, service monitoring, signaling monitoring, automatic inspection, monitoring object configuration, alarm notification configuration and the like;
in this embodiment, the information content material is uploaded through the client, including text, picture, voice, video, and the like, and is input uniformly through the distributed object storage.
First, we need to build a distributed object storage system that is made up of multiple nodes, each with its own storage device. With this system we store information of different clients on different nodes to achieve isolation of data. The data isolation technology ensures that the information of each client is mutually independent in the storage and access processes, and improves the safety and reliability of the system.
When information needs to be input, a unified interface is designed, so that a user can transmit the information to the system in the forms of text, pictures, voice or video and the like. The interface can process according to different data types and transmit the data to corresponding distributed object storage nodes for storage. After receiving the data input by the user, the interface performs classification processing according to the data type, and after the processing, the data is stored according to the class through the distributed storage.
In the data storage process, the compression and encryption of the data are realized, so that the storage space is reduced, and the safety of the data is enhanced. Meanwhile, backup and redundancy mechanisms are implemented, and reliability and restorability of data are ensured.
The user performs content pushing setting through the service management end, and pushes through the platform service rule engine and the policy configuration mode, and the method comprises the steps of address book management receiving pushing personnel, dynamic configuration of management channels, black and white list filtering pushing of the user, and intelligent auditing for safe filtering of information.
To achieve flexibility and configurability of content pushing, we employ a development business rules engine and policy configuration approach. Such an engine allows users to define push rules and policies to meet different business needs.
First, address book management is an important function for receiving push personnel. The user can manage the address book and select the person receiving the push through the interface provided by the service management end. Therefore, a user can select a specific receiver or a receiving group according to the requirement, and the push information is ensured to accurately reach the target object.
Second, dynamic configuration management channels are another key function. Through the service management end, the user can set a pushing channel comprising different communication modes such as short messages, multimedia messages, flash messages, short message short messages, mails, instant messages, micro-message public numbers, sound messages, enterprise micro-messages, nails, television screens, advertisement screens, touch screens and the like. The user can select an appropriate channel according to the actual situation, so as to ensure that the push information is transmitted to the receiver in an optimal manner.
In addition, black and white list filtering pushing users is an important security function. The user can set a blacklist and a whitelist at the service management end, and the pushed receiving user is filtered. Users in the blacklist will not receive any push, while users in the whitelist can ensure that only specific users can receive relevant information.
Finally, intelligent auditing is a key security filtering function. Through intelligent auditing technology, the pushed content can be safely filtered. This includes detecting and filtering sensitive words, spam, etc. to ensure that the pushed content meets relevant security criteria.
In a word, through the designed service management end, the service rule engine and the strategy configuration mode, the content push setting of each industry user can be realized. The system comprises functions of address book management receiving pushing personnel, dynamic configuration management channels, black and white list filtering pushing users, intelligent auditing, safe filtering of information and the like, and provides a flexible, configurable and safe content pushing platform.
After the user configures the push content strategy, the convergence gateway of the embodiment realizes the two-way communication between the mobile phone or other communication equipment and the government enterprise clients, and simultaneously completes the corresponding functions of charging collection, service management, short message security management, network management and the like.
First, the convergence gateway is a key middleware core service system module for connecting mobile phones or other communication devices to communicate with government enterprise clients. Through the converged gateway, a two-way communication channel can be established, so that government enterprise clients can communicate with mobile phones or other communication equipment in real time and transmit data.
Meanwhile, the fusion gateway also has a charging collection function. This means that it can track and record communication activities, including call duration, number of messages, etc., for subsequent billing and statistical analysis.
In addition, the convergence gateway also provides service management functions. Through the function, government enterprise clients can manage the communication equipment, including setting and configuring various service parameters, authority control and the like. This enables government enterprise customers to customize the communication services according to their own needs.
In addition, the fusion gateway also has the function of short message security management. The method comprises the steps of safe filtering of short message content, interception of junk short messages, compliance monitoring of short messages and the like. Through these security governance measures, government enterprise customers can protect their own and users' privacy and security.
Finally, the converged gateway also bears the network management function. This means that it can monitor and manage the status and performance of the communication network to ensure the stability and reliability of the communication. This includes real-time monitoring of network load, fault diagnosis, performance optimization, etc.
In summary, through the converged gateway of the embodiment, we can realize two-way communication between the mobile phone or other communication equipment and the government enterprise clients, and complete corresponding functions of charging collection, service management, short message security management, network management and the like. This provides a comprehensive, secure, reliable communication solution for government and enterprise customers.
And finally, the convergence gateway carries out bidirectional communication of the known message to telecommunication, mobile, communication, broadcast television and Internet communication channels through the short message gateway module. The communication mode can transmit the message to various communication devices such as mobile phones, computers, televisions, large screens and the like, and supports various message forms such as short messages, audio voices, 5G messages, mailboxes, enterprise WeChat and the like.
Firstly, through the converged communication gateway core module designed and developed by the patent, a user sends and receives messages through communication channels such as telecommunication, mobile, communication, broadcast television, the Internet and the like. The user can conveniently carry out the two-way communication of the short message no matter the mobile phone, the computer or other devices are used.
Second, this two-way communication scheme supports multiple message formats. The user can select to send messages in different forms such as short messages, audio voices, 5G messages, mails, enterprise WeChats and the like, and through message conversion and adaptation designed and developed by us, the messages can be ensured to be accurately transmitted to target equipment and presented to a receiver in a proper mode. When a user can send a short message through a mobile phone, the short message can be forwarded to a computer, a television or a large screen and other devices. Meanwhile, the user can also communicate with other people in a voice communication mode through voice or 5G information and the like. In addition, the user can also receive and send e-mails and enterprise internal messages in a mailbox or enterprise WeChat mode and the like.
Finally, through the application of the software technology designed and developed by the patent, the two-way communication of the short message crossing the communication channel can be realized, so that the message can reach different communication devices, and various message forms such as short message, audio voice, 5G message, mailbox, enterprise WeChat and the like are supported. The method provides a flexible and diversified message transmission mode for users, and meets the communication requirements of different scenes and requirements.
The embodiment provides a cross-region, cross-network, cross-system and cross-medium fusion communication method integrating intelligent access, intelligent management, intelligent scheduling, intelligent production, intelligent operation and intelligent marketing into a whole by relying on a short message, voice, data, video and multimedia service information full channel, can be widely applied to various fields of government administration, enterprise cooperation, product marketing and the like, supports rapid deep customization according to requirements of various government clients, does not need to reform a plug and play service platform, and further solves the problems of increasingly large daily operation and maintenance workload of information distribution of various communication channels of government clients, improves the digitalized operation efficiency of information of government clients and enterprise enterprises, and reduces operation and maintenance cost.
Example 2
Fig. 2 is a flow chart of a communication method applied to a unified message convergence communication platform. As shown in fig. 2, the present invention further provides a communication method for unifying a message fusion communication platform, where the method includes:
the method comprises the steps that a service management end receives information sent by different types of clients, and the different types of clients are accessed to the service management end through different standardized interface protocols;
the service management end sends the received information to a fusion gateway;
and the fusion gateway forwards the information to the user terminal by adopting a communication mode matched with the user terminal.
Specifically, the convergence gateway supports clients of the needs of various industries on various short messages, including industries with vigorous short message convergence communication needs, such as enterprises and public institutions, financial clients, internet applications, entities/electronic commerce/logistics and the like;
the client side of the system puts forward the requirement of sending the short message, and the support system provides the portal for the client to use or the integrated access of the own system for the client; the government enterprise clients can be supported to configure the short message sending task requirements or the system operators to send requirement applications instead of sending requirements;
the short message sending task of the government enterprise client is configured and managed through a business operation management end;
two-way communication between a mobile phone or other communication equipment and government enterprise clients is realized through the convergence gateway, and the functions of corresponding charging collection, service management, short message security management, network management and the like are finished;
realizing the two-way communication of the short message through various communication channels such as telecommunication, mobile, communication, broadcasting and television, the Internet and the like;
the information sent by the client reaches various communication devices such as mobile phones, computers, televisions, large screens and the like, and supports short messages, audio voices, 5G messages, mailboxes, enterprise WeChat and the like.
Other functions implemented by the service management end and the convergence gateway in this embodiment 2 may refer to embodiment 1, and are not described herein.
The foregoing description is only of the preferred embodiments of the present invention and is not intended to limit the scope of the invention, and all equivalent structural changes made by the specification and drawings of the present invention or direct/indirect application in other related technical fields are included in the scope of the present invention.

Claims (10)

1. The unified message fusion communication platform is characterized by comprising a service management end and a fusion gateway;
the service management end is integrated with different types of communication channels, and the communication channels can be dynamically adjusted to realize the transmission of different types of information; the service management end also comprises a standardized interface protocol, so that the quick plug-in access of different types of clients is realized;
the convergence gateway is in communication connection with the service management end and the user terminal, has functions of a service gateway, an industry gateway and an intercommunication gateway, and realizes bidirectional transmission of different types of information.
2. The unified message fusion communication platform according to claim 1, wherein the service management end comprises a content push module and a material management module;
the content pushing module is used for managing the pushing capacity of the short message content and constructing a normalized content pushing rule;
the material management module is used for managing the materials for making the short message content and constructing a visualized content making rule.
3. The unified message convergence communication platform of claim 1, wherein the service management end comprises an enterprise address book module and a channel management module;
the enterprise address book module is used for managing the address book of the short message receiving object and constructing a normalization check rule.
The channel management module is used for managing the communication channels of the short messages and constructing normalization check rules.
4. The unified message convergence communication platform of claim 1, wherein the service management end comprises an intelligent auditing module and a black-and-white list module;
the intelligent auditing module is used for managing intelligent auditing of the short message content and auditing the short message content in a system pre-auditing and manual auditing mode;
the black-and-white list module is used for maintaining and managing a black-and-white list of the short message receiving object and constructing a normalization check rule.
5. The unified message fusion communication platform of claim 1, wherein the business management end comprises a business rule engine module, a business scenario engine module, and an industry template library module;
the service rule engine module is used for carrying out configuration management on the short message service pushing rule and constructing visual rule configuration;
the service scene engine module is used for carrying out configuration management on the short message service scene rules and constructing visual rule configuration;
the industry template library module is used for reserving various industry short message templates according to the industry characteristics of different industries, and the user can freely call the configuration.
6. The unified message fusion communication platform of claim 1, wherein the business management end comprises a task plan scheduling module, a BI report engine module, and a unified interface engine module;
the task plan scheduling module is used for intelligently scheduling different business rules and constructing a normalization check rule, wherein the business rules at least comprise business attributes and priorities;
the BI report engine module is used for rapidly manufacturing various operation data reports and constructing visual report rule configuration;
the unified interface engine module is used for prefabricating standardized interface protocols of various communication channels and client systems and is used for quickly accessing various communication channels and client systems.
7. The unified message convergence communication platform of claim 1, wherein the convergence gateway comprises a short message access adaptation module and an SP service management module;
the short message access adaptation module is compatible with various communication channel access protocols and realizes the functions of joining authentication, rate control and status report callback;
and the SP service management and control module is used for managing the SP service information, the access account, the SP flow control configuration and the SP service port information.
8. The unified message convergence communication platform of claim 1, wherein the convergence gateway comprises a short message sending schedule management module, a short message security management module, and a short message channel capability module;
the short message sending scheduling management and control module is used for managing and controlling the routing configuration, the sending priority and the comprehensive rate flow which are sent and received;
the short message safety management and control module performs safety filtration on the short message content and callback of a short message safety result;
and the short message channel capability module performs capability access configuration on the short message center, the industry gateway and the convergence gateway.
9. The unified message convergence communication platform of claim 1, wherein the convergence gateway comprises a short message service operation module and a monitoring center module;
the short message service operation module is used for generating account checking list report forms, charging bill synchronization, sending link state inquiry, short message signaling tracking and inquiry;
the monitoring center module is used for monitoring and managing the short message service operation environment, constructing a trigger, detecting through the trigger, and automatically monitoring and early warning when the operation environment changes.
10. A communication method for a unified message fusion communication platform according to any of claims 1-9, the method comprising:
the method comprises the steps that a service management end receives information sent by different types of clients, and the different types of clients are accessed to the service management end through different standardized interface protocols;
the service management end sends the received information to a fusion gateway;
and the fusion gateway forwards the information to the user terminal by adopting a communication mode matched with the user terminal.
CN202310990946.6A 2023-08-08 2023-08-08 Unified message fusion communication platform and communication method Pending CN116980292A (en)

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