CN116963046A - Method and device for processing effective broadcast indication of number-carrying and network-transferring - Google Patents
Method and device for processing effective broadcast indication of number-carrying and network-transferring Download PDFInfo
- Publication number
- CN116963046A CN116963046A CN202210827044.6A CN202210827044A CN116963046A CN 116963046 A CN116963046 A CN 116963046A CN 202210827044 A CN202210827044 A CN 202210827044A CN 116963046 A CN116963046 A CN 116963046A
- Authority
- CN
- China
- Prior art keywords
- processing
- effective
- network
- effective broadcast
- work order
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000012545 processing Methods 0.000 title claims abstract description 211
- 238000000034 method Methods 0.000 title claims abstract description 50
- 238000012790 confirmation Methods 0.000 claims abstract description 52
- 230000002159 abnormal effect Effects 0.000 claims description 62
- 238000012423 maintenance Methods 0.000 claims description 34
- 238000012544 monitoring process Methods 0.000 claims description 21
- 238000012546 transfer Methods 0.000 claims description 17
- 238000004590 computer program Methods 0.000 claims description 16
- 238000004458 analytical method Methods 0.000 claims description 10
- 238000010200 validation analysis Methods 0.000 claims description 10
- 238000003672 processing method Methods 0.000 claims description 3
- 238000004891 communication Methods 0.000 abstract description 12
- 230000001960 triggered effect Effects 0.000 description 5
- 230000005856 abnormality Effects 0.000 description 4
- 238000010586 diagram Methods 0.000 description 4
- 230000001360 synchronised effect Effects 0.000 description 4
- 230000003287 optical effect Effects 0.000 description 3
- 238000007726 management method Methods 0.000 description 2
- 238000010276 construction Methods 0.000 description 1
- 238000013500 data storage Methods 0.000 description 1
- 235000013399 edible fruits Nutrition 0.000 description 1
- 230000006870 function Effects 0.000 description 1
- 230000002452 interceptive effect Effects 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 230000002093 peripheral effect Effects 0.000 description 1
- 238000004886 process control Methods 0.000 description 1
- 239000004065 semiconductor Substances 0.000 description 1
- 239000007787 solid Substances 0.000 description 1
- 238000006467 substitution reaction Methods 0.000 description 1
- XLYOFNOQVPJJNP-UHFFFAOYSA-N water Substances O XLYOFNOQVPJJNP-UHFFFAOYSA-N 0.000 description 1
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W8/00—Network data management
- H04W8/26—Network addressing or numbering for mobility support
- H04W8/28—Number portability ; Network address portability
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/06—Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/24—Accounting or billing
Landscapes
- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Databases & Information Systems (AREA)
- Multimedia (AREA)
- Business, Economics & Management (AREA)
- Accounting & Taxation (AREA)
- Data Exchanges In Wide-Area Networks (AREA)
Abstract
The application relates to the field of communication and provides a method and a device for processing effective broadcast indication of number-carrying and network-transferring. The method comprises the following steps: receiving a number-carrying network-transferring effective broadcasting instruction; if the CRM system operates normally, feeding back effective broadcast confirmation information to the effective broadcast indication; and if the CRM system operates abnormally, assembling a message, and feeding back effective broadcast confirmation information according to the message to the effective broadcast indication. The method for processing the effective broadcasting indication of the number-carrying and network-transferring provided by the embodiment of the application can directly feed back the effective broadcasting confirmation information without waiting for the return of the work single result from the charging side and the network-dimension side, does not influence the feedback of the effective broadcasting confirmation information no matter whether the CRM system, the charging side or the network-dimension side is in fault, greatly shortens the time of the effective broadcasting indication processing, and does not influence the use of the number-carrying and network-transferring number of a user.
Description
Technical Field
The application relates to the technical field of communication, in particular to a method and a device for processing effective broadcast indication of number-carrying and network-transferring.
Background
In the current CRM (Customer Relationship Management ) system, after the cluster construction of the number-carrying network-transfer LSMS (local service management system ), the service flow of the number-carrying network-transfer effective broadcast indication processing is optimized and simplified, but the number-carrying network-transfer effective broadcast indication is in a synchronous processing mode at present, that is, when the billing side and the network dimension side process all the work orders formed by all the numbers carried in the effective broadcast indication and the processing result is normal, the CRM system feeds back the effective broadcast confirmation information to the communication institute, in addition, when the effective broadcast indication is abnormal, the provincial side needs to analyze the hub, the CRM system, the billing side and the network dimension side one by one, find out the cause of the problem and solve the problem, the problem of overlong processing time exists, and even the risk that the effective broadcast confirmation information cannot be fed back normally is caused when the billing or network dimension fault service is unavailable is caused, the number-carrying network-transfer broadcast will be cancelled back, and the use of the user number-carrying network-transfer number is affected.
Disclosure of Invention
The embodiment of the application provides a method and a device for processing effective broadcasting indication of number portability, which are used for solving the technical problems that the feedback processing time of effective broadcasting confirmation information is too long and the use of the number portability of a user is influenced.
In a first aspect, an embodiment of the present application provides a method for processing a number-carrying network-transfer effective broadcast indication, including:
receiving a number-carrying network-transferring effective broadcasting instruction;
if the CRM system operates normally, feeding back effective broadcast confirmation information to the effective broadcast indication;
and if the CRM system operates abnormally, assembling a message, and feeding back effective broadcast confirmation information according to the message to the effective broadcast indication.
In one embodiment, after the CRM system is operating normally, the method further comprises:
sending the number worksheet to a charging side and a network maintenance side for processing according to the effective broadcast instruction;
archiving the data of the first number work order; and after the first number work orders are processed, the processing results of the charging side and the network dimension side are normal number work orders.
In one embodiment, after the number worksheet is sent to the charging side and the network side for processing according to the effective broadcast instruction, the method further includes:
Recording the second number work order to an asynchronous emergency buffer list and carrying out monitoring alarm; the second number work order is the number work order with abnormal processing results at the charging side or the network dimension side after the processing of all the number work orders is finished;
sequentially retransmitting a plurality of second number worksheets in the asynchronous emergency buffer table to the charging side and the network maintenance side for processing according to a first time interval;
if the processing results of the single second number work order on the charging side and the network dimension side are normal, archiving the data of the second number work order;
and if the processing result of the single second number work order on the charging side or the network dimension side is abnormal, returning to the step of recording the second number work order to an asynchronous emergency buffer table and carrying out monitoring and alarming until all the data of the second number work order are filed.
In one embodiment, after the recording the second number worksheet to the asynchronous emergency buffer table and performing the monitoring alarm, the method further includes:
and carrying out emergency starting processing on the numbers carried in the effective broadcast indication.
In one embodiment, after the CRM system is abnormal, the method further comprises:
Generating an effective broadcast confirmation emergency file;
after the CRM system runs normally, registering the fed back and emergent state of the effective broadcasting instruction to an effective broadcasting list according to the effective broadcasting confirmation emergency file to obtain a first effective broadcasting list;
and archiving the data in the first effective broadcasting list.
In one embodiment, after the CRM system is abnormal, the method further comprises:
sending the number worksheet to a charging side and a network maintenance side for processing according to the effective broadcast instruction;
recording the number of the third number worksheets; the third number work order is the number work order with abnormal processing results at the charging side or the network dimension side after all the number work orders are processed;
generating a traffic curve, and performing homonymy fluctuation analysis on the current traffic;
if the number of the third number worksheets exceeds a first number threshold and the same-ratio increment of the current traffic is smaller than a first increment threshold, monitoring and alarming are carried out, and a first billing network dimension worksheet emergency file is generated;
sequentially resending a plurality of third number worksheets to the charging side and the network dimension side for processing according to a second time interval according to the first charging network dimension worksheets emergency file;
If the processing results of the single third number worksheet on the charging side and the network maintenance side are normal, registering the processing results to an effective broadcast list after the CRM system operates normally to obtain a second effective broadcast list, and archiving data in the second effective broadcast list;
and if the processing result of the single third number work order on the charging side or the network dimension side is abnormal, after recording all the third number work orders with abnormal processing results, returning to the step of sequentially retransmitting a plurality of third number work orders to the charging side and the network dimension side for processing according to the first charging network dimension work order emergency file until the processing results of all the third number work orders are registered to the effective broadcast list, obtaining a second effective broadcast list, and archiving data in the second effective broadcast list.
In one embodiment, after the generating the traffic curve, the method further includes:
ring ratio fluctuation analysis is carried out on the current traffic;
if the number of the third number worksheets exceeds a second number threshold and the ring ratio increment of the current traffic is smaller than a second increment threshold, monitoring and alarming are carried out, and a second billing network dimension worksheet emergency file is generated;
Sequentially resending a plurality of third number worksheets to the charging side and the network dimension side for processing according to a third time interval according to the second charging network dimension worksheets emergency file;
if the processing results of the single third number worksheet on the charging side and the network maintenance side are normal, registering the processing results to an effective broadcast list after the CRM system operates normally to obtain a third effective broadcast list, and archiving data in the third effective broadcast list;
and if the processing result of the single third number work order on the charging side or the network dimension side is abnormal, after recording all the third number work orders with abnormal processing results, returning to the step of sequentially retransmitting a plurality of third number work orders to the charging side and the network dimension side for processing according to the second charging network dimension work order emergency file until the processing results of all the third number work orders are registered to the effective broadcast list, obtaining a third effective broadcast list, and archiving data in the third effective broadcast list.
In a second aspect, an embodiment of the present application provides a device for processing a number-carrying network-transfer effective broadcast instruction, including:
A receiving module for: receiving a number-carrying network-transferring effective broadcasting instruction;
a direct feedback module for: if the CRM system operates normally, feeding back effective broadcast confirmation information to the effective broadcast indication;
the message feedback module is used for: and if the CRM system operates abnormally, assembling a message, and feeding back effective broadcast confirmation information according to the message to the effective broadcast indication.
In a third aspect, an embodiment of the present application provides an electronic device, including a processor and a memory storing a computer program, where the processor implements the steps of the method for processing a number portability validation broadcast indication in the first aspect when executing the program.
In a fourth aspect, an embodiment of the present application provides a computer program product, including a computer program, where the computer program when executed by a processor implements the steps of the method for processing a number portability network effective broadcast indication according to the first aspect.
According to the method and the device for processing the effective broadcasting indication of the number-carrying and network-transferring, after receiving the effective broadcasting indication of the number-carrying and network-transferring, if the CRM system operates normally, the effective broadcasting indication is directly fed back to the effective broadcasting confirmation information, if the CRM system operates abnormally, the message is assembled, and the effective broadcasting confirmation information is fed back to the effective broadcasting indication according to the message.
Drawings
In order to more clearly illustrate the application or the technical solutions of the prior art, the following description will briefly explain the drawings used in the embodiments or the description of the prior art, and it is obvious that the drawings in the following description are some embodiments of the application, and other drawings can be obtained according to the drawings without inventive effort for a person skilled in the art.
Fig. 1 is a schematic flow chart of a method for processing a number-carrying network-transfer effective broadcast indication according to an embodiment of the present application;
fig. 2 is a second flowchart of a method for processing a number portability effective broadcast indication according to an embodiment of the present application;
fig. 3 is a third flow chart of a method for processing a number-carrying network-transfer effective broadcast indication according to an embodiment of the present application;
fig. 4 is a flow chart of a method for processing a number-carrying network-transfer effective broadcast indication according to an embodiment of the present application;
fig. 5 is a flowchart of a method for processing a number-carrying network-transfer effective broadcast indication according to an embodiment of the present application;
fig. 6 is a schematic structural diagram of a device for processing a number-carrying network-transfer effective broadcast indication according to an embodiment of the present application;
fig. 7 is a schematic structural diagram of an electronic device according to an embodiment of the present application.
Detailed Description
For the purpose of making the objects, technical solutions and advantages of the present application more apparent, the technical solutions of the present application will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present application, and it is apparent that the described embodiments are some embodiments of the present application, but not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the application without making any inventive effort, are intended to be within the scope of the application.
Fig. 1 is a schematic flow chart of a method for processing a number portability effective broadcast indication according to an embodiment of the present application. Referring to fig. 1, an embodiment of the present application provides a method for processing a number portability validation broadcast instruction, which may include:
101. receiving a number-carrying network-transferring effective broadcasting instruction;
the number-carrying network-transferring effective broadcast instruction is issued by the communication hospital at all points, and the same instruction can contain a plurality of numbers of the same city, and can be 50 numbers.
102. If the CRM system operates normally, feeding back effective broadcast confirmation information to the effective broadcast indication;
the effective broadcast confirmation information can be fed back directly to the effective broadcast indication of the number-carrying network transfer through process control, and the fed back state of the effective broadcast confirmation information is registered to an effective broadcast list.
103. If the CRM system operates abnormally, assembling the message, and feeding back effective broadcast confirmation information according to the indication of effective broadcast of the message.
The abnormal operation of the CRM system may be a connection abnormality, or no effective broadcast confirmation information is returned within a specific time, or other abnormal conditions, which are not limited herein.
According to the service requirement of effective broadcast confirmation, the timeout duration of interface configuration is acquired from the interface timeout duration configuration table of the hub library to be 15 seconds, so that the specific time can be determined to be 15 seconds, and the data of the specific time and the actual timeout time are assembled and then inserted into the portable emergency buffer table of the hub library for reading by a process.
When the CRM system operates abnormally, the process directly assembles the message and feeds back effective broadcast confirmation information according to the indication of effective broadcast of the message.
It should be noted that, in practical application, there is no strict timing relationship between step 102 and step 103; that is, any steps may be performed simultaneously or first, depending on the actual requirement, and are not limited herein.
According to the method for processing the effective broadcasting indication of the number-carrying and network-transferring, after the effective broadcasting indication of the number-carrying and network-transferring is received, if the CRM system operates normally, the effective broadcasting indication is directly fed back to the effective broadcasting confirmation information, if the CRM system operates abnormally, a message is assembled, the effective broadcasting confirmation information is fed back to the effective broadcasting indication according to the message, the work order processing of the charging side and the network-dimension side is decoupled from the feedback of the effective broadcasting confirmation information, the effective broadcasting confirmation information can be directly fed back without waiting for the charging side and the network-dimension side to return work single fruits, whether the CRM system, the charging side or the network-dimension side fails or not is influenced, the time for processing the effective broadcasting indication is greatly shortened, and the use of the number-carrying and network-transferring number of a user is not influenced.
Fig. 2 is a second flowchart of a method for processing a number portability effective broadcast indication according to an embodiment of the present application. Referring to FIG. 2, in one embodiment, if the CRM system is operating properly, it may further comprise:
201. sending the number worksheet to a charging side and a network maintenance side for processing according to the effective broadcast instruction;
after the communication hospital issues the effective broadcasting instruction of the number carrying and network transferring, the effective broadcasting instruction is forwarded to the province hub through the mesh network, and then is forwarded to the CRM system through the province hub, when the CRM system operates normally, the CRM system sends the number work orders to the charging side and the network dimension side for processing according to the effective broadcasting instruction, and at the moment, the CRM system sends a plurality of number work orders to the charging side and the network dimension side for synchronous processing.
202. Archiving the data of the first number work order;
the first number work order is a normal number work order after all the number work orders are processed.
Since the network side can only process a single number, for the network side, the CRM system splits the numbers carried in the effective broadcast instruction one by one, and sends each number to the network element (Home Location Register ) of the network-dimensional MSC (Mobile Switching Center ) or the HLR (Home Location Register, home location register) in the form of a work order for processing.
At this time, the CRM system sends a plurality of number worksheets to the billing side and the web side for synchronous processing, so that it is necessary to file the data of the first number worksheets after all the number worksheets are processed.
203. Recording the second number work order to an asynchronous emergency buffer list and carrying out monitoring alarm;
after the second number work order is the number work order with the processing result of the charging side or the network dimension side being abnormal after the processing of all the number work orders is finished, the processing result is determined to be abnormal when the charging side or the network dimension side returns error reporting or feedback timeout.
The CRM system automatically analyzes the running conditions of the charging side, the network maintenance side and the network through the difference of whether the number worksheets of the charging side and the network maintenance side in the peripheral interactive worksheet form are returned and the transaction return code, and records the second number worksheets to the asynchronous emergency buffer form and monitors and alarms after all the number worksheets are processed.
204. Sequentially resending a plurality of second number worksheets in the asynchronous emergency cache table to a charging side and a network maintenance side for processing according to a first time interval;
the first time interval may be set arbitrarily according to the requirement, which is not limited herein, and in this embodiment, the first time interval may be set to 5 minutes, that is, every five minutes, a second number worksheet in the asynchronous emergency buffer table is resent to the charging side and the network maintenance side for processing.
205. If the processing results of the single second number work order at the charging side and the network maintenance side are normal, archiving the data of the second number work order;
at this time, the CRM system sends the plurality of second number work orders in the asynchronous emergency buffer list to the charging side and the network dimension side for asynchronous processing, namely, the next operation is not needed to be carried out after all the second number work orders are processed, but when the processing results of the single second number work order on the charging side and the network dimension side are normal, the data of the single second number work order can be archived, and the efficiency of data processing is improved.
206. If the processing result of the single second number work order on the charging side or the network dimension side is abnormal, returning to the step 203 until all the data of the second number work order are filed.
When the processing result of the single second number work order on the charging side or the network dimension side is abnormal, recording the processing result to the asynchronous emergency buffer table again, and sequentially retransmitting the second number work orders with the abnormal processing results to the charging side and the network dimension side for processing according to the first time interval until the processing results of all the second number work orders on the charging side or the network dimension side are normal and archiving is completed.
It should be noted that, the processing result of the number work order is abnormal and is usually a network or system problem, so after the network or system is restored, the number work order is successfully processed, that is, the number work order whose processing result is abnormal will always be sent to the charged side and the network dimension side for processing at a time to obtain a normal processing result.
It should be noted that, in practical application, there is no strict timing relationship between step 202 and step 203; that is, the steps 204, 205 and 206 may be performed simultaneously or may be performed first according to the actual requirement, but are not limited herein, and there is no strict timing relationship between the steps 205 and 206; that is, any steps may be performed simultaneously or first, depending on the actual requirement, and are not limited herein.
When the CRM system runs normally and the processing result of the number work order on the charging side or the network dimension side is abnormal, the asynchronous emergency flow is triggered, the number work order with the abnormal processing result is recorded to the asynchronous emergency buffer table, the number work order in the table is sent to the charging side or the network dimension side again for asynchronous processing, the data processing efficiency is improved, meanwhile, due to the fact that the function of monitoring and alarming is additionally provided, the processing conditions of the number work orders on the CRM system, the charging side and the network dimension side can be monitored in real time, the abnormal conditions can be alarmed, network abnormality or system faults can be found timely, and the service continuity can be guaranteed in a full-automatic full-flow mode.
In one embodiment, after the second number work order is recorded in the asynchronous emergency buffer table and the monitoring alarm is performed, emergency starting processing can be performed on the number carried in the effective broadcast instruction.
In the embodiment, when the CRM system operates normally but the processing result of the number work order on the charging side or the network maintenance side is abnormal, the emergency starting processing is carried out on the number carried in the effective broadcasting instruction, the carrying-in and carrying-out of the user number are not influenced, the number carrying-in and carrying-out network user is ensured to be capable of using the number normally, and the communication hospital assessment risk and the complaint risk of the user are reduced.
Fig. 3 is a third flowchart of a method for processing a number portability effective broadcast indication according to an embodiment of the present application. Referring to FIG. 3, in one embodiment, if the CRM system is operating abnormally, it may further include:
301. generating an effective broadcast confirmation emergency file;
when the abnormal operation of the CRM system is monitored, a corresponding effective broadcast confirmation emergency file is generated, and a unique sequence is specially distributed for transaction flow in the emergency file by the system for ensuring data consistency.
302. After the CRM system runs normally, registering the fed back and emergent state of the effective broadcasting instruction to the effective broadcasting list according to the effective broadcasting confirmation emergency file to obtain a first effective broadcasting list;
303. And archiving the data in the first effective broadcasting list.
According to the embodiment, the effective broadcast confirmation emergency file is generated when the CRM system is abnormal in operation, the fed back effective broadcast indication state and the emergency state are registered to the effective broadcast list according to the emergency file, and then data archiving is carried out, so that the abnormal operation condition of the system, the feedback condition of the effective broadcast indication and the emergency condition can be accurately tracked and recorded.
Fig. 4 is a flowchart illustrating a method for processing a number portability effective broadcast indication according to an embodiment of the present application. Referring to FIG. 4, in one embodiment, if the CRM system is operating abnormally, it may further include:
401. sending the number worksheet to a charging side and a network maintenance side for processing according to the effective broadcast instruction;
at this time, the CRM system sends a plurality of number worksheets to the charging side and the web side for synchronous processing.
402. Recording the number of the third number worksheets;
and the third number work order is the number work order with abnormal processing results at the charging side or the network dimension side after the processing of all the number work orders is finished.
403. Generating a traffic curve, and performing homonymy fluctuation analysis on the current traffic;
i.e. to carry out a wave analysis of the traffic of the current month and the traffic of the same month of the last year.
404. If the number of the third number worksheets exceeds a first number threshold and the same-ratio increment of the current traffic is smaller than the first increment threshold, monitoring and alarming are carried out, and a first billing network maintenance worksheet emergency file is generated;
the first quantity threshold and the first increment threshold may be set arbitrarily according to the requirements, which is not limited herein, in this embodiment, the first quantity threshold may be set to 10, and the first increment threshold may be set to 20%, that is, when the quantity of the third worksheets exceeds 10, and when the month traffic volume increases less than 20% compared with the traffic volume of the same month in the same year, the monitoring alarm is performed, and a first billing web dimension worksheet emergency file is generated, so that the system is specially configured to allocate a unique sequence for the transaction flow in the emergency file to ensure data consistency.
405. Sequentially resending a plurality of third number worksheets to a charging side and a network maintenance side for processing according to a second time interval according to the first charging network maintenance worksheet emergency file;
the second time interval may be set arbitrarily according to the requirement, which is not limited herein, and in this embodiment, the second time interval may be set to 5 minutes, that is, every 5 minutes, and a third number work order is sent to the charging side and the network dimension side for processing according to the first charging network dimension work order emergency file.
406. If the processing results of the single third number worksheet at the charging side and the network maintenance side are normal, registering the processing results to the effective broadcast list after the CRM system operates normally to obtain a second effective broadcast list, and archiving data in the second effective broadcast list;
at this time, the CRM system sends the multiple third number worksheets to the charging side and the web side for asynchronous processing, that is, the next operation is performed without waiting for all the third number worksheets to be processed, but when the processing results of the single third number worksheets on the charging side and the web side are normal, the processing results of the single third number worksheets can be registered to the effective broadcast list after the CRM system operates normally, and the data in the list is archived, so that the efficiency of data processing is improved.
407. If the processing result of the single third number worksheet on the charging side or the network maintenance side is abnormal, after all the third number worksheets with abnormal processing results are recorded, returning to step 405 until the processing results of all the third number worksheets are registered to the effective broadcast list, obtaining a second effective broadcast list, and archiving data in the second effective broadcast list.
When the processing result of the single third number work order on the charging side or the network dimension side is abnormal, recording all the third number work orders with abnormal processing results, sequentially retransmitting all the third number work orders with abnormal processing results to the charging side and the network dimension side for processing according to the second time interval, registering the processing results to the effective broadcast list after the processing results of all the third number work orders with abnormal processing results are normal, and archiving the data in the list.
It should be noted that, since the asynchronous emergency procedure is triggered in this embodiment, the emergency state is also registered in the effective broadcast list and archived.
It should be noted that, in practical applications, there is no strict timing relationship between the step 402 and the step 403; that is, any step may be performed simultaneously or may be performed first, depending on the actual requirement, and the method is not limited herein, and there is no strict timing relationship between step 406 and step 407; that is, any steps may be performed simultaneously or first, depending on the actual requirement, and are not limited herein.
When the CRM system runs abnormally, the processing result of the number work order on the charging side or the network dimension side is abnormal and the traffic is increased abnormally in a same way, the asynchronous emergency flow is triggered, the number work order with the abnormal processing result is sent to the charging side or the network dimension side again for asynchronous processing, the data processing efficiency is improved, meanwhile, the CRM system, the traffic is increased in a same way, the processing condition of the number work order on the charging side and the network dimension side can be monitored in real time and the abnormal condition can be alarmed, network abnormality or system fault can be found in time, and the service continuity can be guaranteed in a full-automatic full-flow way.
Fig. 5 is a flowchart of a method for processing a number portability effective broadcast indication according to an embodiment of the present application. Referring to fig. five, in one embodiment, after generating the traffic curve, it may further include:
501. ring ratio fluctuation analysis is carried out on the current traffic;
i.e. to carry out a wave analysis of the traffic of the month and the traffic of the month of the same year.
502. If the number of the third number worksheets exceeds a second number threshold and the ring ratio increment of the current traffic is smaller than the second increment threshold, monitoring and alarming are carried out, and a second billing network maintenance worksheet emergency file is generated;
the second number threshold and the second increment threshold may be set arbitrarily according to the requirements, which is not limited herein, in this embodiment, the second number threshold may be set to 10, and the second increment threshold may be set to 20%, that is, when the number of the third worksheets exceeds 10, and when the month traffic volume increases by less than 20% compared with the traffic volume of one month in the same year, the monitoring alarm is performed, and a second billing web dimension worksheet emergency file is generated, so that the system is specially configured to allocate a unique sequence for the transaction flowing water in the emergency file to ensure data consistency.
503. Sequentially resending a plurality of third number worksheets to a charging side and a network maintenance side for processing according to a third time interval according to the second charging network maintenance worksheet emergency file;
The third time interval may be set arbitrarily according to the need, which is not limited herein, and in this embodiment, the third time interval may be set to 5 minutes, that is, every 5 minutes, and a third number work order is sent to the charging side and the network dimension side for processing according to the second charging network dimension work order emergency file.
504. If the processing results of the single third number worksheet at the charging side and the network maintenance side are normal, registering the processing results to the effective broadcast list after the CRM system operates normally to obtain a third effective broadcast list, and archiving data in the third effective broadcast list;
at this time, the CRM system sends the multiple third number worksheets to the charging side and the web side for asynchronous processing, that is, the next operation is performed without waiting for all the third number worksheets to be processed, but when the processing results of the single third number worksheets on the charging side and the web side are normal, the processing results of the single third number worksheets can be registered to the effective broadcast list after the CRM system operates normally, and the data in the list is archived, so that the efficiency of data processing is improved.
505. If the processing result of the single third number worksheet on the charging side or the network maintenance side is abnormal, after all the third number worksheets with abnormal processing results are recorded, returning to step 503 until the processing results of all the third number worksheets are registered to the effective broadcast list, obtaining a third effective broadcast list, and archiving the data in the third effective broadcast list.
When the processing result of the single third number work order on the charging side or the network dimension side is abnormal, recording all the third number work orders with abnormal processing results, sequentially retransmitting all the third number work orders with abnormal processing results to the charging side and the network dimension side for processing according to a third time interval, registering the processing results to the effective broadcast list after the processing results of all the third number work orders with abnormal processing results are normal, and archiving data in the list.
It should be noted that, since the asynchronous emergency procedure is triggered in this embodiment, the emergency state is also registered in the effective broadcast list and archived.
It should be noted that, in practical application, there is no strict timing relationship between the step 504 and the step 505; that is, any steps may be performed simultaneously or first, depending on the actual requirement, and are not limited herein.
When the CRM system runs abnormally, the processing result of the number work order on the charging side or the network dimension side is abnormal and the traffic volume ring ratio is increased abnormally, the asynchronous emergency flow is triggered, the number work order with the abnormal processing result is sent to the charging side or the network dimension side again for asynchronous processing, the data processing efficiency is improved, meanwhile, the CRM system, the traffic volume ring ratio increasing condition, the processing condition of the number work order on the charging side and the network dimension side and the processing condition of the number work order on the network dimension side can be monitored in real time and the abnormal condition can be alarmed, network abnormality or system fault can be found in time, and the service continuity can be guaranteed in a full-automatic full-flow way.
According to the scheme in the embodiment, the effective broadcast confirmation information is fed back, the emergency is carried out on various abnormal conditions, the problem is solved after the problem reason is found, the feedback result is not needed to a communication hospital, the timeliness is ensured, and the operation and maintenance difficulty is effectively reduced.
The following describes the device for indicating and processing the effective broadcast of the number-carrying and network-changing, and the device for indicating and processing the effective broadcast of the number-carrying and network-changing, which are described below, and the method for indicating and processing the effective broadcast of the number-carrying and network-changing, which are described above, can be referred to correspondingly.
Fig. 6 is a schematic structural diagram of a device for processing a number-carrying network-transfer effective broadcast indication according to an embodiment of the present application. Referring to fig. 6, an embodiment of the present application provides a device for processing a number portability validation broadcast instruction, which may include:
a receiving module 601, configured to: receiving a number-carrying network-transferring effective broadcasting instruction;
a direct feedback module 602 for: if the CRM system operates normally, feeding back effective broadcast confirmation information to the effective broadcast indication;
a message feedback module 603, configured to: and if the CRM system operates abnormally, assembling a message, and feeding back effective broadcast confirmation information according to the message to the effective broadcast indication.
After receiving the effective broadcast indication of the number-carrying network-transfer, if the CRM system operates normally, the effective broadcast indication is directly fed back to the effective broadcast confirmation information, if the CRM system operates abnormally, the message is assembled, the effective broadcast confirmation information is fed back according to the effective broadcast indication, the work order processing of the charging side and the network-dimension side is decoupled from the feedback of the effective broadcast confirmation information, the effective broadcast confirmation information can be directly fed back without waiting for the return of the work order on the charging side and the network-dimension side, whether the CRM system, the charging side or the network-dimension side fails or not is not influenced, the time of the effective broadcast indication processing is greatly shortened, and the use of the number-carrying network-transfer number of the user is not influenced.
In one embodiment, the system further comprises a normal archiving processing module (not shown in the figure) for:
sending the number worksheet to a charging side and a network maintenance side for processing according to the effective broadcast instruction;
archiving the data of the first number work order; and after the first number work orders are processed, the processing results of the charging side and the network dimension side are normal number work orders.
In one embodiment, the system further comprises an asynchronous emergency processing module (not shown in the figure) for:
recording the second number work order to an asynchronous emergency buffer list and carrying out monitoring alarm; the second number work order is the number work order with abnormal processing results at the charging side or the network dimension side after the processing of all the number work orders is finished;
sequentially retransmitting a plurality of second number worksheets in the asynchronous emergency buffer table to the charging side and the network maintenance side for processing according to a first time interval;
if the processing results of the single second number work order on the charging side and the network dimension side are normal, archiving the data of the second number work order;
and if the processing result of the single second number work order on the charging side or the network dimension side is abnormal, returning to the step of recording the second number work order to an asynchronous emergency buffer table and carrying out monitoring and alarming until all the data of the second number work order are filed.
In one embodiment, the system further comprises an emergency start-up processing module (not shown in the figure) for:
and carrying out emergency starting processing on the numbers carried in the effective broadcast indication.
In one embodiment, the system further comprises an effective broadcast confirmation emergency processing module (not shown in the figure) for:
generating an effective broadcast confirmation emergency file;
after the CRM system runs normally, registering the fed back and emergent state of the effective broadcasting instruction to an effective broadcasting list according to the effective broadcasting confirmation emergency file to obtain a first effective broadcasting list;
and archiving the data in the first effective broadcasting list.
In one embodiment, the system further comprises a first billing web worksheet emergency processing module (not shown in the figure) for:
sending the number worksheet to a charging side and a network maintenance side for processing according to the effective broadcast instruction;
recording the number of the third number worksheets; the third number work order is the number work order with abnormal processing results at the charging side or the network dimension side after all the number work orders are processed;
generating a traffic curve, and performing homonymy fluctuation analysis on the current traffic;
if the number of the third number worksheets exceeds a first number threshold and the same-ratio increment of the current traffic is smaller than a first increment threshold, monitoring and alarming are carried out, and a first billing network dimension worksheet emergency file is generated;
Sequentially resending a plurality of third number worksheets to the charging side and the network dimension side for processing according to a second time interval according to the first charging network dimension worksheets emergency file;
if the processing results of the single third number worksheet on the charging side and the network maintenance side are normal, registering the processing results to an effective broadcast list after the CRM system operates normally to obtain a second effective broadcast list, and archiving data in the second effective broadcast list;
and if the processing result of the single third number work order on the charging side or the network dimension side is abnormal, after recording all the third number work orders with abnormal processing results, returning to the step of sequentially retransmitting a plurality of third number work orders to the charging side and the network dimension side for processing according to the first charging network dimension work order emergency file until the processing results of all the third number work orders are registered to the effective broadcast list, obtaining a second effective broadcast list, and archiving data in the second effective broadcast list.
In one embodiment, the system further comprises a second billing web worksheet emergency processing module (not shown in the figure) for:
Ring ratio fluctuation analysis is carried out on the current traffic;
if the number of the third number worksheets exceeds a second number threshold and the ring ratio increment of the current traffic is smaller than a second increment threshold, monitoring and alarming are carried out, and a second billing network dimension worksheet emergency file is generated;
sequentially resending a plurality of third number worksheets to the charging side and the network dimension side for processing according to a third time interval according to the second charging network dimension worksheets emergency file;
if the processing results of the single third number worksheet on the charging side and the network maintenance side are normal, registering the processing results to an effective broadcast list after the CRM system operates normally to obtain a third effective broadcast list, and archiving data in the third effective broadcast list;
and if the processing result of the single third number work order on the charging side or the network dimension side is abnormal, after recording all the third number work orders with abnormal processing results, returning to the step of sequentially retransmitting a plurality of third number work orders to the charging side and the network dimension side for processing according to the second charging network dimension work order emergency file until the processing results of all the third number work orders are registered to the effective broadcast list, obtaining a third effective broadcast list, and archiving data in the third effective broadcast list.
Fig. 7 illustrates a physical schematic diagram of an electronic device, as shown in fig. 7, which may include: processor 710, communication interface (Communication Interface) 720, memory 730, and communication bus 740, wherein processor 710, communication interface 720, memory 730 communicate with each other via communication bus 740. Processor 710 may call a computer program in memory 730 to perform the steps of a carry-over-network effective broadcast indication processing method, including, for example:
receiving a number-carrying network-transferring effective broadcasting instruction;
if the CRM system operates normally, feeding back effective broadcast confirmation information to the effective broadcast indication;
and if the CRM system operates abnormally, assembling a message, and feeding back effective broadcast confirmation information according to the message to the effective broadcast indication.
Further, the logic instructions in the memory 730 described above may be implemented in the form of software functional units and may be stored in a computer readable storage medium when sold or used as a stand alone product. Based on this understanding, the technical solution of the present application may be embodied essentially or in a part contributing to the prior art or in a part of the technical solution, in the form of a software product stored in a storage medium, comprising several instructions for causing a computer device (which may be a personal computer, a server, a network device, etc.) to perform all or part of the steps of the method according to the embodiments of the present application. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a random access Memory (RAM, random Access Memory), a magnetic disk, or an optical disk, or other various media capable of storing program codes.
In another aspect, embodiments of the present application further provide a computer program product, where the computer program product includes a computer program, where the computer program may be stored on a non-transitory computer readable storage medium, where the computer program when executed by a processor is capable of executing the steps of the method for processing a number portability effective broadcast indication provided in the foregoing embodiments, where the method includes:
receiving a number-carrying network-transferring effective broadcasting instruction;
if the CRM system operates normally, feeding back effective broadcast confirmation information to the effective broadcast indication;
and if the CRM system operates abnormally, assembling a message, and feeding back effective broadcast confirmation information according to the message to the effective broadcast indication.
In another aspect, embodiments of the present application further provide a processor-readable storage medium storing a computer program for causing a processor to execute the steps of the method provided in the above embodiments, for example, including:
receiving a number-carrying network-transferring effective broadcasting instruction;
if the CRM system operates normally, feeding back effective broadcast confirmation information to the effective broadcast indication;
and if the CRM system operates abnormally, assembling a message, and feeding back effective broadcast confirmation information according to the message to the effective broadcast indication.
The processor-readable storage medium may be any available medium or data storage device that can be accessed by a processor, including, but not limited to, magnetic storage (e.g., floppy disks, hard disks, magnetic tape, magneto-optical disks (MOs), etc.), optical storage (e.g., CD, DVD, BD, HVD, etc.), semiconductor storage (e.g., ROM, EPROM, EEPROM, nonvolatile storage (NAND FLASH), solid State Disk (SSD)), and the like.
The apparatus embodiments described above are merely illustrative, wherein the elements illustrated as separate elements may or may not be physically separate, and the elements shown as elements may or may not be physical elements, may be located in one place, or may be distributed over a plurality of network elements. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of this embodiment. Those of ordinary skill in the art will understand and implement the present invention without undue burden.
From the above description of the embodiments, it will be apparent to those skilled in the art that the embodiments may be implemented by means of software plus necessary general hardware platforms, or of course may be implemented by means of hardware. Based on this understanding, the foregoing technical solution may be embodied essentially or in a part contributing to the prior art in the form of a software product, which may be stored in a computer readable storage medium, such as ROM/RAM, a magnetic disk, an optical disk, etc., including several instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the method described in the respective embodiments or some parts of the embodiments.
Finally, it should be noted that: the above embodiments are only for illustrating the technical solution of the present application, and are not limiting; although the application has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical scheme described in the foregoing embodiments can be modified or some technical features thereof can be replaced by equivalents; such modifications and substitutions do not depart from the spirit and scope of the technical solutions of the embodiments of the present application.
Claims (10)
1. The method for processing the effective broadcast indication of the number-carrying and network-transferring is characterized by comprising the following steps:
receiving a number-carrying network-transferring effective broadcasting instruction;
if the CRM system operates normally, feeding back effective broadcast confirmation information to the effective broadcast indication;
and if the CRM system operates abnormally, assembling a message, and feeding back effective broadcast confirmation information according to the message to the effective broadcast indication.
2. The method for processing the number portability validation broadcast indication according to claim 1, wherein after the CRM system operates normally, further comprising:
sending the number worksheet to a charging side and a network maintenance side for processing according to the effective broadcast instruction;
Archiving the data of the first number work order; and after the first number work orders are processed, the processing results of the charging side and the network dimension side are normal number work orders.
3. The method for processing the effective broadcast indication of the number portability according to claim 2, wherein after the number worksheet is sent to the charging side and the web side for processing according to the effective broadcast indication, the method further comprises:
recording the second number work order to an asynchronous emergency buffer list and carrying out monitoring alarm; the second number work order is the number work order with abnormal processing results at the charging side or the network dimension side after the processing of all the number work orders is finished;
sequentially retransmitting a plurality of second number worksheets in the asynchronous emergency buffer table to the charging side and the network maintenance side for processing according to a first time interval;
if the processing results of the single second number work order on the charging side and the network dimension side are normal, archiving the data of the second number work order;
and if the processing result of the single second number work order on the charging side or the network dimension side is abnormal, returning to the step of recording the second number work order to an asynchronous emergency buffer table and carrying out monitoring and alarming until all the data of the second number work order are filed.
4. The method for processing the number portability validation broadcast indication according to claim 3, wherein after the recording of the second number worksheet to the asynchronous emergency buffer table and the monitoring and alarming, further comprises:
and carrying out emergency starting processing on the numbers carried in the effective broadcast indication.
5. The method for processing the number portability validation broadcast indication according to claim 1, wherein after the CRM system is abnormal, further comprising:
generating an effective broadcast confirmation emergency file;
after the CRM system runs normally, registering the fed back and emergent state of the effective broadcasting instruction to an effective broadcasting list according to the effective broadcasting confirmation emergency file to obtain a first effective broadcasting list;
and archiving the data in the first effective broadcasting list.
6. The method for processing the number portability validation broadcast indication according to claim 1, wherein after the CRM system is abnormal, further comprising:
sending the number worksheet to a charging side and a network maintenance side for processing according to the effective broadcast instruction;
recording the number of the third number worksheets; the third number work order is the number work order with abnormal processing results at the charging side or the network dimension side after all the number work orders are processed;
Generating a traffic curve, and performing homonymy fluctuation analysis on the current traffic;
if the number of the third number worksheets exceeds a first number threshold and the same-ratio increment of the current traffic is smaller than a first increment threshold, monitoring and alarming are carried out, and a first billing network dimension worksheet emergency file is generated;
sequentially resending a plurality of third number worksheets to the charging side and the network dimension side for processing according to a second time interval according to the first charging network dimension worksheets emergency file;
if the processing results of the single third number worksheet on the charging side and the network maintenance side are normal, registering the processing results to an effective broadcast list after the CRM system operates normally to obtain a second effective broadcast list, and archiving data in the second effective broadcast list;
and if the processing result of the single third number work order on the charging side or the network dimension side is abnormal, after recording all the third number work orders with abnormal processing results, returning to the step of sequentially retransmitting a plurality of third number work orders to the charging side and the network dimension side for processing according to the first charging network dimension work order emergency file until the processing results of all the third number work orders are registered to the effective broadcast list, obtaining a second effective broadcast list, and archiving data in the second effective broadcast list.
7. The method for processing the number portability validation broadcast indication according to claim 6, further comprising, after generating the traffic curve:
ring ratio fluctuation analysis is carried out on the current traffic;
if the number of the third number worksheets exceeds a second number threshold and the ring ratio increment of the current traffic is smaller than a second increment threshold, monitoring and alarming are carried out, and a second billing network dimension worksheet emergency file is generated;
sequentially resending a plurality of third number worksheets to the charging side and the network dimension side for processing according to a third time interval according to the second charging network dimension worksheets emergency file;
if the processing results of the single third number worksheet on the charging side and the network maintenance side are normal, registering the processing results to an effective broadcast list after the CRM system operates normally to obtain a third effective broadcast list, and archiving data in the third effective broadcast list;
and if the processing result of the single third number work order on the charging side or the network dimension side is abnormal, after recording all the third number work orders with abnormal processing results, returning to the step of sequentially retransmitting a plurality of third number work orders to the charging side and the network dimension side for processing according to the second charging network dimension work order emergency file until the processing results of all the third number work orders are registered to the effective broadcast list, obtaining a third effective broadcast list, and archiving data in the third effective broadcast list.
8. A device for processing a number-carrying network-transfer effective broadcast instruction, comprising:
a receiving module for: receiving a number-carrying network-transferring effective broadcasting instruction;
a direct feedback module for: if the CRM system operates normally, feeding back effective broadcast confirmation information to the effective broadcast indication;
the message feedback module is used for: and if the CRM system operates abnormally, assembling a message, and feeding back effective broadcast confirmation information according to the message to the effective broadcast indication.
9. An electronic device comprising a processor and a memory storing a computer program, characterized in that the processor implements the steps of the number portability validation broadcast indication processing method of any one of claims 1 to 7 when executing the computer program.
10. A computer program product comprising a computer program, characterized in that the computer program when executed by a processor implements the steps of the number portability validation broadcast indication processing method of any one of claims 1 to 7.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202210827044.6A CN116963046A (en) | 2022-07-13 | 2022-07-13 | Method and device for processing effective broadcast indication of number-carrying and network-transferring |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202210827044.6A CN116963046A (en) | 2022-07-13 | 2022-07-13 | Method and device for processing effective broadcast indication of number-carrying and network-transferring |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN116963046A true CN116963046A (en) | 2023-10-27 |
Family
ID=88459063
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202210827044.6A Pending CN116963046A (en) | 2022-07-13 | 2022-07-13 | Method and device for processing effective broadcast indication of number-carrying and network-transferring |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN116963046A (en) |
-
2022
- 2022-07-13 CN CN202210827044.6A patent/CN116963046A/en active Pending
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN111786818B (en) | Block chain consensus node state monitoring method and device | |
| CN110650036A (en) | Alarm processing method and device and electronic equipment | |
| CN110673993B (en) | Fault injection method, platform and system | |
| WO2017220013A1 (en) | Service processing method and apparatus, and storage medium | |
| CN113220540B (en) | Service management method, device, computer equipment and storage medium | |
| CN102045213B (en) | Fault positioning method and device | |
| CN109460311A (en) | The management method and device of firmware abnormality | |
| CN111190754B (en) | Block chain event notification method and block chain system | |
| CN116963046A (en) | Method and device for processing effective broadcast indication of number-carrying and network-transferring | |
| CN111176878A (en) | Server BBU (building base band Unit) standby power diagnosis method, system, terminal and storage medium | |
| CN116149932A (en) | Method and device for detecting software system state and electronic equipment | |
| CN115686909A (en) | Memory fault prediction method and device, storage medium and electronic device | |
| CN113965447B (en) | Online cloud diagnosis method, device, system, equipment and storage medium | |
| CN115168203A (en) | Interface simulation method, device, system, computer equipment and storage medium | |
| US20240031921A1 (en) | Detecting of sleeping cell in a mobile network | |
| CN113391611B (en) | Early warning method, device and system for power environment monitoring system | |
| CN111026585B (en) | Storage server hot standby switching method in recording and broadcasting system | |
| CN114866606A (en) | Micro-service management system | |
| CN113409876A (en) | Method and system for positioning fault hard disk | |
| CN111652394A (en) | Work order processing method, device and equipment | |
| CN116991710B (en) | Automatic test method and system, electronic equipment and storage medium thereof | |
| CN117411929B (en) | Business process monitoring method, device, equipment and storage medium | |
| CN116881046A (en) | Data backup management method, system and server | |
| CN116996407A (en) | Distributed service operation method and device, storage medium and electronic equipment | |
| CN116033370A (en) | Method and device for processing number-carrying network transfer |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination |