CN116860756A - Method and device for generating business handling file, storage medium and electronic equipment - Google Patents

Method and device for generating business handling file, storage medium and electronic equipment Download PDF

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CN116860756A
CN116860756A CN202310871732.7A CN202310871732A CN116860756A CN 116860756 A CN116860756 A CN 116860756A CN 202310871732 A CN202310871732 A CN 202310871732A CN 116860756 A CN116860756 A CN 116860756A
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service
template
business
target
user
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王东旭
欧阳�
王旭超
王斌
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Industrial and Commercial Bank of China Ltd ICBC
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Industrial and Commercial Bank of China Ltd ICBC
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/22—Indexing; Data structures therefor; Storage structures
    • G06F16/2219—Large Object storage; Management thereof
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/22—Indexing; Data structures therefor; Storage structures
    • G06F16/2282—Tablespace storage structures; Management thereof
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/06—Asset management; Financial planning or analysis
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02D—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
    • Y02D10/00—Energy efficient computing, e.g. low power processors, power management or thermal management

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Abstract

The application discloses a method and a device for generating a business handling file, a storage medium and electronic equipment. Relates to the field of big data. The method comprises the following steps: acquiring service information input by a user, wherein the service information comprises a service type and service content; judging whether a business template associated with a business type exists in a database, and acquiring a candidate business template with highest association degree with business content from the database under the condition that the business template associated with the business type does not exist in the database; obtaining target vocabulary entries associated with service contents in a database, adding the target vocabulary entries into candidate service templates to obtain target service templates, and displaying the target service templates in display equipment; and responding to user information input operation executed by a user on the target service template to generate a target service file. According to the application, the problem of low efficiency of acquiring the business handling file by the user through the business system under the condition of no preset template in the related technology is solved.

Description

Method and device for generating business handling file, storage medium and electronic equipment
Technical Field
The present application relates to the field of big data, and in particular, to a method and apparatus for generating a business transaction file, a storage medium, and an electronic device.
Background
When a user uses a service handling system provided by a financial institution to handle the service, a service handling template is basically determined according to the service type selected by the user, and related service information is input to generate a service handling file, so that the user can use the service handling file to handle the service quickly and conveniently. However, when the user needs to transact the service without the template in a certain service system, the user cannot be provided with the template quickly, so that the user cannot generate a service transacting file through the template in time, further the user is influenced to transact the service, and the user can only go to an off-line service transacting point to transact the service.
Aiming at the problem that in the related art, under the condition that a preset template is not available, the efficiency of acquiring a service handling file by a user through a service system is low, no effective solution is proposed at present.
Disclosure of Invention
The application provides a method and a device for generating a business transaction file, a storage medium and electronic equipment, and aims to solve the problem that in the related art, under the condition that a preset template is not available, a user obtains the business transaction file through a business system.
According to one aspect of the present application, a method of generating a business transaction file is provided. The method comprises the following steps: acquiring service information input by a user, wherein the service information comprises a service type and service content; judging whether a business template associated with a business type exists in the database, and acquiring a candidate business template with highest association degree with business content from the database under the condition that the business template associated with the business type does not exist in the database; acquiring target vocabulary entries associated with service contents in a database, adding the target vocabulary entries into candidate service templates to obtain target service templates, and displaying the target service templates in display equipment, wherein the target service templates are used for receiving user information input by a user; and responding to user information input operation executed by a user on the target service template to generate a target service file.
Optionally, in the case that a service template associated with a service type exists in the database, the method further comprises: determining a service template associated with the service type as a target service template, and judging whether reserved information of a user exists in a database; and under the condition that the reservation information of the user exists in the database, adding the reservation information into the target service template to obtain the target service file, wherein the reservation information comprises the user information.
Optionally, after adding the reservation information to the target service template to obtain the target service file, the method further includes: under the condition that feedback information sent by a user is received, modifying the target service file according to the feedback information, and modifying reserved information in the database according to the feedback information, wherein the feedback information represents that error information exists in the target service file.
Optionally, obtaining the candidate service template with the highest association degree with the service content in the database includes: identifying keywords in service content to obtain M keywords, wherein M is a positive integer; and sequentially determining the number of keywords contained in each service template in N service templates in a database to obtain N keyword numbers, selecting the target number with the largest numerical value in the N keyword numbers, and obtaining the service template to which the target number belongs to obtain a candidate service template, wherein N is a positive integer.
Optionally, after obtaining the candidate service template with the highest association degree with the service content in the database, the method further includes: determining the association degree between the candidate business templates and the business content, and determining whether the association degree is smaller than a preset association degree or not; and under the condition that the association degree is smaller than the preset association degree, displaying all the service templates in the database in the display equipment, responding to the service template selection operation executed by the user on the service templates, and determining the service template selected by the user as the updated candidate service template.
Optionally, displaying all the service templates in the database in the display device, and responding to the service template selection operation performed by the user on the service templates includes: under the condition that the operation of selecting the business template is not detected within a preset time interval, acquiring a preset template associated with business content, and displaying the preset template in display equipment; responding to user information input operation executed by a user in a preset template, generating a candidate service file, and sending the candidate service file and service content to a server.
Optionally, adding the target term to the candidate business template, and obtaining the target business template includes: performing de-duplication on the target vocabulary entries according to preset vocabulary entries in the candidate business templates to obtain updated target vocabulary entries; determining whether the updated target entry is abnormal or not, adding the updated target entry into a candidate business template under the condition that the updated target entry is not abnormal, obtaining a target business template, and storing the target business template and the business type in a database in an associated manner; and under the condition that the updated target entry is abnormal, sending the abnormal entry to the server.
According to another aspect of the present application, there is provided a business transaction file generation apparatus. The device comprises: the first acquisition unit is used for acquiring service information input by a user, wherein the service information comprises a service type and service content; the judging unit is used for judging whether a business template associated with the business type exists in the database, and acquiring a candidate business template with highest association degree with the business content from the database under the condition that the business template associated with the business type does not exist in the database; the second acquisition unit is used for acquiring target entries related to service contents in the database, adding the target entries into candidate service templates to obtain target service templates, and displaying the target service templates in the display equipment, wherein the target service templates are used for receiving user information input by a user; the first response unit is used for responding to the user information input operation executed by the user on the target service template and generating a target service file.
According to another aspect of the present application, there is also provided a computer storage medium storing a program, wherein the program is executed to control a device in which the computer storage medium is located to execute a method of generating a business transaction file.
According to another aspect of the present application, there is also provided an electronic device comprising one or more processors and a memory; the memory stores computer readable instructions, and the processor is configured to execute the computer readable instructions, where the computer readable instructions execute a method of generating a business transaction file.
According to the application, the following steps are adopted: acquiring service information input by a user, wherein the service information comprises a service type and service content; judging whether a business template associated with a business type exists in the database, and acquiring a candidate business template with highest association degree with business content from the database under the condition that the business template associated with the business type does not exist in the database; acquiring target vocabulary entries associated with service contents in a database, adding the target vocabulary entries into candidate service templates to obtain target service templates, and displaying the target service templates in display equipment, wherein the target service templates are used for receiving user information input by a user; and responding to user information input operation executed by a user on the target service template to generate a target service file. The problem of the user obtain the inefficiency of business handling file through the business system under the condition that there is not preset template in the related art is solved. Under the condition that a service template associated with a service type does not exist in a database, selecting the service template with the highest association degree with service content, and adding an entry related to the service content into the service template, so that a temporary template corresponding to the service type is automatically generated according to the association degree of the service content, the service template of the user is generated according to the temporary template, and a service transacting file is generated by the service template, and further the effects of rapidly generating a more accurate service transacting file and improving the service transacting efficiency of the user are achieved.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this specification, illustrate embodiments of the application and together with the description serve to explain the application. In the drawings:
FIG. 1 is a flow chart of a method for generating a business transaction file provided according to an embodiment of the present application;
FIG. 2 is a flow chart of an alternative candidate business file determination method provided in accordance with an embodiment of the present application;
FIG. 3 is a schematic diagram of a device for generating a business transaction file according to an embodiment of the present application;
fig. 4 is a schematic diagram of an electronic device according to an embodiment of the present application.
Detailed Description
It should be noted that, without conflict, the embodiments of the present application and features of the embodiments may be combined with each other. The application will be described in detail below with reference to the drawings in connection with embodiments.
In order that those skilled in the art will better understand the present application, a technical solution in the embodiments of the present application will be clearly and completely described below with reference to the accompanying drawings in which it is apparent that the described embodiments are only some embodiments of the present application, not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the present application without making any inventive effort, shall fall within the scope of the present application.
It should be noted that the terms "first," "second," and the like in the description and the claims of the present application and the above figures are used for distinguishing between similar objects and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used may be interchanged where appropriate in order to describe the embodiments of the application herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
It should be noted that, related information (including, but not limited to, user equipment information, user personal information, etc.) and data (including, but not limited to, data for presentation, analyzed data, etc.) related to the present disclosure are information and data authorized by a user or sufficiently authorized by each party. For example, an interface is provided between the system and the relevant user or institution, before acquiring the relevant information, the system needs to send an acquisition request to the user or institution through the interface, and acquire the relevant information after receiving the consent information fed back by the user or institution.
It should be noted that the method, the device, the storage medium and the electronic device for generating the business transaction file determined in the present disclosure may be used in the big data field, and may also be used in any field other than the big data field, and the method, the device, the storage medium and the application field of the electronic device for generating the business transaction file determined in the present disclosure are not limited.
According to an embodiment of the application, a method for generating a business transaction file is provided.
Fig. 1 is a flowchart of a method for generating a business transaction file according to an embodiment of the present application. As shown in fig. 1, the method comprises the steps of:
step S101, service information input by a user is acquired, wherein the service information comprises service types and service contents.
Specifically, when the user needs to transact the service, the user can input service information which the user wants to transact on an interactive interface of the service system, wherein the service information can include service types of the service transacted by the user, such as deposit service, loan service and the like, and can also include service contents, such as loan X element, loan for 10 years, and the loan interest rate needs less than 3.5% and the like, so that the service system can generate a service transacting template according to the service types and the service contents input by the user, and the effect of assisting the user in transacting the service by using the service transacting template is achieved.
Step S102, judging whether a business template associated with the business type exists in the database, and acquiring a candidate business template with highest association degree with business content from the database under the condition that the business template associated with the business type does not exist in the database.
Specifically, after the service type and the service content are received, the service template associated with the service type can be acquired in the database, and the service template can be directly used without generating the service template under the condition that the service template associated with the service type exists. For example, in the case where the input service type is a small loan, it may be determined whether a service template related to the small loan exists in the database of the service system of the financial institution, and in the case where the service template related to the small loan exists, the small loan may be directly displayed on the display interface, and the user may directly fill in information in the template, thereby obtaining a service transaction file.
In the case that no service template associated with the service type exists in the pre-stored templates in the database, the fact that the service which the user wants to transact does not exist in the pre-stored templates is characterized in that in order to reduce the manually accepted service volume, the service template with the highest association degree with the service content can be acquired in the database according to the service content, so that the candidate service template is obtained, and the service template corresponding to the service type which the user needs to transact is obtained by modifying the content in the template with the higher association degree.
It should be noted that, when determining the association degree, the association degree between the service content and each template may be determined by a machine learning model or the duty ratio of the same keyword. For example, when training the machine learning model, the service templates existing in the current financial institution and the service content that each template can complete may be input into the model for training, so that after the service content of the user is obtained, the service content is input into the model, and the service template with the highest association degree with the service content is determined after the service content is identified by the model.
Step S103, obtaining target vocabulary entries associated with service contents in a database, adding the target vocabulary entries into candidate service templates to obtain target service templates, and displaying the target service templates in a display device, wherein the target service templates are used for receiving user information input by a user.
Specifically, after the candidate business template is obtained, because a certain difference exists between the candidate business template and the business content, a target entry associated with the business content can be obtained from an entry library in a database, and the target entry is added into the candidate business template, so that the target business template associated with the business content input by the user is generated according to the candidate business template and the target entry, and further the user can use the target business template to generate a business file, at this time, the target business template can be displayed in a display device of a business system, so that the user can input information required to be input when the business is input in the target business template, and the generation operation of the business handling file is completed.
Note that, the term may include: the "outgoing account number", "outgoing account name", "account balance", "outgoing account opening row number", "outgoing account opening row", "collection account name", "collection account belonging bank", "currency", "money transfer amount", "abstract", "attachment", etc. The candidate business template can be modified by adding the entries into the candidate business template or deleting part of the entries in the candidate business template, so as to obtain the target business template. For example, when the term in the template is deleted, the term identical to or similar to the term added to the candidate service template may be deleted, and the term having a low association degree with the service content of the user may be deleted, thereby completing the updating of the content in the service template, so that the updated service template is more similar to the service content input by the user.
Step S104, responding to the user information input operation executed by the user on the target service template, and generating a target service file.
Specifically, after the target service template is displayed in the display device, the user can input information in the target service template, and after the information input is completed, the user input information and the target service template are combined in response to the information input by the user to obtain the target service file, so that the effect of quickly generating the service handling file required by the user to handle the service under the condition that the preset associated file is not available is achieved.
The method for generating the business handling file comprises the steps of obtaining business information input by a user, wherein the business information comprises business types and business contents; judging whether a business template associated with a business type exists in the database, and acquiring a candidate business template with highest association degree with business content from the database under the condition that the business template associated with the business type does not exist in the database; acquiring target vocabulary entries associated with service contents in a database, adding the target vocabulary entries into candidate service templates to obtain target service templates, and displaying the target service templates in display equipment, wherein the target service templates are used for receiving user information input by a user; and responding to user information input operation executed by a user on the target service template to generate a target service file. The problem of the user obtain the inefficiency of business handling file through the business system under the condition that there is not preset template in the related art is solved. Under the condition that a service template associated with a service type does not exist in a database, selecting the service template with the highest association degree with service content, and adding an entry related to the service content into the service template, so that a temporary template corresponding to the service type is automatically generated according to the association degree of the service content, the service template of the user is generated according to the temporary template, and a service transacting file is generated by the service template, and further the effects of rapidly generating a more accurate service transacting file and improving the service transacting efficiency of the user are achieved.
In order to generate a service file according to a template file conveniently, optionally, in the method for generating a service transaction file according to the embodiment of the present application, if a service template associated with a service type exists in a database, the method further includes: determining a service template associated with the service type as a target service template, and judging whether reserved information of a user exists in a database; and under the condition that the reservation information of the user exists in the database, adding the reservation information into the target service template to obtain the target service file, wherein the reservation information comprises the user information.
Specifically, in the case that a service template associated with a service type exists in the database, whether the user has reservation information or not can be inquired in the database, and in the case that the reservation information exists, the reservation information is directly filled in a target service template, so that a target service file is obtained, the user can obtain the service file without information filling operation, and the operation flow of the user is reduced.
It should be noted that, when the reserved information is filled into the service template, since the reserved information may be larger than the information amount of the information to be filled in the service template, it is necessary to identify the entries existing in the service template, determine the user information to be filled in each entry, and acquire the user information in the reserved information according to the information in the entries, thereby completing filling of the service template. For example, in the case of filling in the sex of the user, the sex of the user may be determined by identifying the last digit of the user identification card.
It should be noted that, in the case that no reservation information exists, an information input interface may be displayed in the display device, so that a user may input user information through the display device, and after the user information input by the user is obtained, the user information is stored in the database, thereby obtaining the reservation information.
In order to ensure accuracy and timeliness of information in the service file, optionally, in the method for generating a service transaction file provided by the embodiment of the present application, after the reservation information is added to the target service template to obtain the target service file, the method further includes: under the condition that feedback information sent by a user is received, modifying the target service file according to the feedback information, and modifying reserved information in the database according to the feedback information, wherein the feedback information represents that error information exists in the target service file.
Specifically, after the service file is generated according to the reserved information, the reserved information may have errors, so that the user service handling is problematic, and therefore the generated service file needs to be displayed in the display device, the user can confirm the content of the service file through the display device, can fill in feedback information when the user confirms that the information in the service file is abnormal, and can synchronously modify the information in the file and the reserved information according to the feedback information when the system receives the feedback information, thereby ensuring that the user cannot have errors when handling the service at the time, and meanwhile, the user does not need to modify the reserved information again when handling the service at the time, and can directly use the updated reserved information to generate the file.
Optionally, in the method for generating a service transaction file provided by the embodiment of the present application, obtaining, in a database, a candidate service template with the highest association degree with service content includes: identifying keywords in service content to obtain M keywords, wherein M is a positive integer; and sequentially determining the number of keywords contained in each service template in N service templates in a database to obtain N keyword numbers, selecting the target number with the largest numerical value in the N keyword numbers, and obtaining the service template to which the target number belongs to obtain a candidate service template, wherein N is a positive integer.
Specifically, when calculating the association degree between the service content and the service template, keywords in the service content may be obtained, for example: at this time, the number of the keywords contained in each business template can be determined according to the keywords, and the template with the largest keyword is determined as the business template with the highest association degree.
When determining the association degree between the service content and the service template, the service template can be determined by a classification model, that is, the service content is input into a pre-trained classification model, and the classification model determines the service template with the highest similarity with the service content, so as to obtain the candidate service template.
Further, the service content may be analyzed through a preset policy, and the service template with the highest similarity to the service content is determined after the service content is analyzed, for example, the preset policy may include: and determining the service name, the loan age, the loan amount and the like, judging the service which the user wants to carry out according to the information, and determining the service template with the highest service content correlation degree with the user according to the judging result.
In order to ensure accuracy of the candidate service templates, optionally, fig. 2 is a flowchart of an optional candidate service file determining method provided according to an embodiment of the present application, and as shown in fig. 2, in the generating method of a service transaction file provided by the embodiment of the present application, after obtaining, in a database, a candidate service template with the highest association degree with service content, the method further includes:
step S201, determining the association degree between the candidate business templates and the business content, and determining whether the association degree is smaller than a preset association degree.
Step S202, displaying all the business templates in the database in the display device under the condition that the association degree is smaller than the preset association degree, responding to the business template selection operation executed by the user on the business templates, and determining the business template selected by the user as the updated candidate business template.
Specifically, under the condition that the candidate business template with the highest similarity with the business content is obtained, the association degree between the candidate business template and the business content can be calculated, optionally, the association degree can be calculated by calculating the number of keywords contained in the candidate business template divided by the number M of keywords in the business content, after the association degree is obtained, whether the association degree is smaller than a preset association degree is determined, under the condition that the association degree is larger than or equal to the preset association degree, the candidate business template can be used for generating a business transaction file corresponding to the business content, and under the condition that the association degree is smaller than the preset association degree, the candidate business template is still characterized to have a larger difference with the business content.
At this time, all the service templates and the information such as the service type and the service summary corresponding to each service template can be displayed in the display device, so that the user can select the service template, and the candidate service template closest to the service content is selected, thereby improving the file accuracy when the service handling file is generated.
Optionally, in the method for generating a business transaction file according to the embodiment of the present application, displaying all business templates in a database in a display device, and responding to a business template selection operation performed by a user on the business templates includes: under the condition that the operation of selecting the business template is not detected within a preset time interval, acquiring a preset template associated with business content, and displaying the preset template in display equipment; responding to user information input operation executed by a user in a preset template, generating a candidate service file, and sending the candidate service file and service content to a server.
Specifically, after displaying all the service templates to the user, the situation that the user does not know which template is selected as the candidate service template may occur, at this time, under the situation that the user does not detect the selected service template within the preset time interval, the preset template, that is, the universal template may be displayed, the user inputs the user information into the preset template to obtain the candidate service file, and the candidate service file and the service content are sent to the server, the service personnel may determine the candidate service template associated with the service content of the user according to the service content and the user information input by the user, and input the user information into the candidate service template to obtain the service handling file, so that the user may automatically jump to the manual channel to generate the service handling file under the situation that the user does not know how to operate.
Optionally, in the method for generating a business transaction file provided by the embodiment of the present application, adding a target term to a candidate business template, to obtain the target business template includes: performing de-duplication on the target vocabulary entries according to preset vocabulary entries in the candidate business templates to obtain updated target vocabulary entries; determining whether the updated target entry is abnormal or not, adding the updated target entry into a candidate business template under the condition that the updated target entry is not abnormal, obtaining a target business template, and storing the target business template and the business type in a database in an associated manner; and under the condition that the updated target entry is abnormal, sending the abnormal entry to the server.
Specifically, when the target term is selected, the target term may be repeated with a part of the preset term in the candidate business template, so that the target term and the preset term can be de-duplicated after the target term is selected, and the user is prevented from filling the same user information.
Similarly, after the target entry is selected, since the target entries are all stored in the database, abnormal conditions may exist, at this time, the target entry needs to be checked first, and under the condition that the target entry is abnormal, the abnormal entry is sent to the server, so that a business person is informed of timely modifying the entries stored in the database, and the accuracy of the entries is ensured.
It should be noted that the steps illustrated in the flowcharts of the figures may be performed in a computer system such as a set of computer executable instructions, and that although a logical order is illustrated in the flowcharts, in some cases the steps illustrated or described may be performed in an order other than that illustrated herein.
The embodiment of the application also provides a device for generating the business transaction file, and the device for generating the business transaction file can be used for executing the method for generating the business transaction file. The following describes a device for generating a business transaction file provided by the embodiment of the application.
Fig. 3 is a schematic diagram of a device for generating a business transaction file according to an embodiment of the present application. As shown in fig. 3, the apparatus includes: a first acquisition unit 31, a judgment unit 32, a second acquisition unit 33, a first response unit 34.
The first obtaining unit 31 is configured to obtain service information input by a user, where the service information includes a service type and service content.
And a judging unit 32, configured to judge whether a service template associated with a service type exists in the database, and obtain, in the case that the service template associated with the service type does not exist in the database, a candidate service template with the highest association degree with the service content in the database.
A second obtaining unit 33, configured to obtain a target term associated with the service content in the database, and add the target term to the candidate service template, to obtain a target service template, and display the target service template in the display device, where the target service template is used to receive user information input by the user.
The first response unit 34 is configured to generate a target service file in response to a user information input operation performed on the target service template by a user.
The device for generating the business transaction file provided by the embodiment of the application acquires business information input by a user through the first acquisition unit 31, wherein the business information comprises business types and business contents; the judging unit 32 judges whether or not there is a service template associated with a service type in the database, and acquires a candidate service template having the highest association degree with the service content in the database in the case that there is no service template associated with the service type in the database; the second obtaining unit 33 obtains a target term associated with the service content from the database, adds the target term to the candidate service template to obtain a target service template, and displays the target service template in the display device, wherein the target service template is used for receiving user information input by a user; the first response unit 34 generates a target service file in response to a user information input operation performed on the target service template by a user. The problem of the user obtain the inefficiency of business handling file through the business system under the condition that there is not preset template in the related art is solved. Under the condition that a service template associated with a service type does not exist in a database, selecting the service template with the highest association degree with service content, and adding an entry related to the service content into the service template, so that a temporary template corresponding to the service type is automatically generated according to the association degree of the service content, the service template of the user is generated according to the temporary template, and a service transacting file is generated by the service template, and further the effects of rapidly generating a more accurate service transacting file and improving the service transacting efficiency of the user are achieved.
Optionally, in the device for generating a business transaction file provided by the embodiment of the present application, the device further includes: the first determining unit is used for determining a service template associated with the service type as a target service template and judging whether reservation information of a user exists in the database; and the adding unit is used for adding the reserved information into the target service template to obtain a target service file under the condition that the reserved information of the user exists in the database, wherein the reserved information comprises the user information.
Optionally, in the device for generating a business transaction file provided by the embodiment of the present application, the device further includes: and the modification unit is used for modifying the target service file according to the feedback information under the condition that the feedback information sent by the user is received, and modifying the reserved information in the database according to the feedback information, wherein the feedback information represents that error information exists in the target service file.
Optionally, in the service transaction file generating device provided in the embodiment of the present application, the judging unit 32 includes: the identification module is used for identifying keywords in the service content to obtain M keywords, wherein M is a positive integer; the first determining module is used for sequentially determining the number of keywords contained in each service template in N service templates in the database to obtain N keyword numbers, selecting the target number with the largest numerical value in the N keyword numbers, and obtaining the service template to which the target number belongs to obtain candidate service templates, wherein N is a positive integer.
Optionally, in the device for generating a business transaction file provided by the embodiment of the present application, the device further includes: the second determining unit is used for determining the association degree between the candidate business template and the business content and determining whether the association degree is smaller than a preset association degree or not; and the second response unit is used for displaying all the service templates in the database in the display equipment under the condition that the association degree is smaller than the preset association degree, responding to the service template selection operation executed by the user on the service templates, and determining the service template selected by the user as the updated candidate service template.
Optionally, in the generating device of a business transaction file provided in the embodiment of the present application, the second response unit includes: the acquisition module is used for acquiring a preset template associated with the service content and displaying the preset template in the display equipment under the condition that the service template selection operation is not detected within a preset time interval; and the response module is used for responding to the user information input operation executed by the user in the preset template, generating a candidate service file and sending the candidate service file and the service content to the server.
Optionally, in the service transaction file generating device provided in the embodiment of the present application, the second obtaining unit 33 includes: the updating module is used for carrying out duplication removal on the target vocabulary entries according to the preset vocabulary entries in the candidate business template to obtain updated target vocabulary entries; the second determining module is used for determining whether the updated target entry is abnormal or not, adding the updated target entry into the candidate business template to obtain a target business template and storing the target business template and the business type in a database in an associated mode under the condition that the updated target entry is not abnormal; and the sending module is used for sending the abnormal vocabulary entry to the server side under the condition that the updated target vocabulary entry is abnormal.
The service transaction file generating device comprises a processor and a memory, wherein the first acquiring unit 31, the judging unit 32, the second acquiring unit 33, the first responding unit 34 and the like are all stored in the memory as program units, and the processor executes the program units stored in the memory to realize corresponding functions.
The processor includes a kernel, and the kernel fetches the corresponding program unit from the memory. The kernel can be provided with one or more than one kernel, and the problem of low efficiency of acquiring the business handling files by a user through a business system under the condition of no preset template in the related technology is solved by adjusting kernel parameters.
The memory may include volatile memory, random Access Memory (RAM), and/or nonvolatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM), among other forms in computer readable media, the memory including at least one memory chip.
The embodiment of the invention provides a computer readable storage medium, on which a program is stored, which when executed by a processor, implements a method for generating a business transaction file.
The embodiment of the invention provides a processor which is used for running a program, wherein the program runs to execute the method for generating the business handling file.
As shown in fig. 4, an embodiment of the present application provides an electronic device, where the electronic device 40 includes a processor, a memory, and a program stored on the memory and executable on the processor, and when the processor executes the program, the following steps are implemented: acquiring service information input by a user, wherein the service information comprises a service type and service content; judging whether a business template associated with a business type exists in the database, and acquiring a candidate business template with highest association degree with business content from the database under the condition that the business template associated with the business type does not exist in the database; acquiring target vocabulary entries associated with service contents in a database, adding the target vocabulary entries into candidate service templates to obtain target service templates, and displaying the target service templates in display equipment, wherein the target service templates are used for receiving user information input by a user; and responding to user information input operation executed by a user on the target service template to generate a target service file. The device herein may be a server, PC, PAD, cell phone, etc.
The application also provides a computer program product adapted to perform, when executed on a data processing device, a program initialized with the method steps of: acquiring service information input by a user, wherein the service information comprises a service type and service content; judging whether a business template associated with a business type exists in the database, and acquiring a candidate business template with highest association degree with business content from the database under the condition that the business template associated with the business type does not exist in the database; acquiring target vocabulary entries associated with service contents in a database, adding the target vocabulary entries into candidate service templates to obtain target service templates, and displaying the target service templates in display equipment, wherein the target service templates are used for receiving user information input by a user; and responding to user information input operation executed by a user on the target service template to generate a target service file.
It will be appreciated by those skilled in the art that embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
In one typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
The memory may include volatile memory in a computer-readable medium, random Access Memory (RAM) and/or nonvolatile memory, etc., such as Read Only Memory (ROM) or flash RAM. Memory is an example of a computer-readable medium.
Computer readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of storage media for a computer include, but are not limited to, phase change memory (PRAM), static Random Access Memory (SRAM), dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), read Only Memory (ROM), electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape disk storage or other magnetic storage devices, or any other non-transmission medium, which can be used to store information that can be accessed by a computing device. Computer-readable media, as defined herein, does not include transitory computer-readable media (transmission media), such as modulated data signals and carrier waves.
It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising one … …" does not exclude the presence of other like elements in a process, method, article or apparatus that comprises an element.
The foregoing is merely exemplary of the present application and is not intended to limit the present application. Various modifications and variations of the present application will be apparent to those skilled in the art. Any modification, equivalent replacement, improvement, etc. which come within the spirit and principles of the application are to be included in the scope of the claims of the present application.

Claims (10)

1. A method for generating a business transaction file, comprising:
acquiring service information input by a user, wherein the service information comprises a service type and service content;
judging whether a service template associated with the service type exists in a database, and acquiring a candidate service template with highest association degree with the service content from the database under the condition that the service template associated with the service type does not exist in the database;
obtaining target vocabulary entries associated with the service content in a database, adding the target vocabulary entries into the candidate service templates to obtain target service templates, and displaying the target service templates in a display device, wherein the target service templates are used for receiving user information input by the user;
And responding to the user information input operation executed by the user on the target service template to generate a target service file.
2. The method of claim 1, wherein in the event that a traffic template associated with the traffic type is present in the database, the method further comprises:
determining a service template associated with the service type as the target service template, and judging whether reserved information of the user exists in the database;
and adding the reservation information into the target service template to obtain the target service file under the condition that the reservation information of the user exists in the database, wherein the reservation information comprises the user information.
3. The method of claim 2, wherein after adding the reservation information to the target service template to obtain the target service file, the method further comprises:
and under the condition that feedback information sent by the user is received, modifying the target service file according to the feedback information, and modifying the reserved information in the database according to the feedback information, wherein the feedback information represents that error information exists in the target service file.
4. The method of claim 1, wherein obtaining in the database a candidate business template having a highest degree of association with the business content comprises:
identifying keywords in the service content to obtain M keywords, wherein M is a positive integer;
and sequentially determining the number of keywords contained in each service template in N service templates in the database to obtain N keyword numbers, selecting the target number with the largest numerical value in the N keyword numbers, and obtaining the service template to which the target number belongs to obtain the candidate service template, wherein N is a positive integer.
5. The method of claim 1, wherein after obtaining the candidate business template with the highest association degree with the business content in the database, the method further comprises:
determining the association degree between the candidate business templates and the business content, and determining whether the association degree is smaller than a preset association degree;
and displaying all the business templates in the database in the display equipment under the condition that the association degree is smaller than the preset association degree, responding to the business template selection operation executed by the user on the business templates, and determining the business template selected by the user as an updated candidate business template.
6. The method of claim 5, wherein displaying all of the business templates in the database in the display device and responding to the business template selection operation performed by the user on the business templates comprises:
under the condition that the service template selection operation is not detected within a preset time interval, acquiring a preset template associated with the service content, and displaying the preset template in the display equipment;
and responding to user information input operation executed by the user in the preset template, generating a candidate service file, and sending the candidate service file and the service content to a server.
7. The method of claim 1, wherein adding the target term to the candidate business template to obtain a target business template comprises:
performing duplication removal on the target vocabulary entry according to a preset vocabulary entry in the candidate business template to obtain an updated target vocabulary entry;
determining whether the updated target entry is abnormal or not, adding the updated target entry into the candidate business template under the condition that the updated target entry is not abnormal, obtaining the target business template, and storing the target business template and the business type in the database in an associated mode;
And under the condition that the updated target entry is abnormal, sending the abnormal entry to a server.
8. A business transaction file generation device, comprising:
the first acquisition unit is used for acquiring service information input by a user, wherein the service information comprises a service type and service content;
the judging unit is used for judging whether a service template associated with the service type exists in a database or not, and acquiring a candidate service template with highest association degree with the service content from the database under the condition that the service template associated with the service type does not exist in the database;
a second obtaining unit, configured to obtain a target term associated with the service content from a database, and add the target term to the candidate service template, to obtain a target service template, and display the target service template in a display device, where the target service template is used to receive user information input by the user;
and the first response unit is used for responding to the user information input operation executed by the user on the target service template and generating a target service file.
9. A computer storage medium for storing a program, wherein the program when executed controls a device in which the computer storage medium is located to perform the method of generating a business transaction file according to any one of claims 1 to 7.
10. An electronic device comprising one or more processors and a memory for storing one or more programs, wherein the one or more programs, when executed by the one or more processors, cause the one or more processors to implement the method of generating a business transaction file of any of claims 1-7.
CN202310871732.7A 2023-07-14 2023-07-14 Method and device for generating business handling file, storage medium and electronic equipment Pending CN116860756A (en)

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Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202310871732.7A CN116860756A (en) 2023-07-14 2023-07-14 Method and device for generating business handling file, storage medium and electronic equipment

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