CN116797186B - Promise management method, device, equipment and storage medium - Google Patents
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Abstract
The embodiment of the invention discloses a promise management method, which comprises the following steps: receiving an instruction for creating a quasi-promise, and acquiring a promise theme and promise content corresponding to the quasi-promise; displaying the promised theme and the promised content in a cooperative interaction area, wherein the cooperative interaction area is a divided area for displaying and creating a quasi promise; receiving, by the collaborative interaction zone, an interaction of a user needle alignment commitment, the interaction comprising: at least one of an input operation, a labeling operation, and a selection operation, wherein the selection operation comprises: selecting a commitment tracker; and when the approval of the quasi promise is generated into a formal promise, the promise tracker performs tracking management on the formal promise. The promise management method is simple and efficient. In addition, a commitment management device, equipment and a storage medium are also provided.
Description
Technical Field
The present invention relates to the field of computer processing technologies, and in particular, to a method, an apparatus, a device, and a storage medium for managing commitments.
Background
Promise refers to meaning expressions made by agents, having legal restrictions, and being content-defined for the fulfillment of obligations. With the development of social economy and the perfection of legal system, various subjects make more and more commitments and responsibilities in various social and economic activities. There is currently no good way to manage these commitments. Some enterprises can record and track by adopting an excel form mode, but the problems of inaccurate and incomplete record, uneven record standards, untimely tracking management, difficult maintenance and the like exist, so that important breach responsibility or important equity loss is triggered, and the enterprise is seriously lost.
Promise management is quite scattered in legal provision at present, systematic research results are also lacking in the academic circles, and each enterprise has different management practices in practice; because of the foregoing background, there is a general problem that commitment management is troublesome and easy to miss in various units, so that an efficient, simple, full life cycle and systematic commitment management manner is urgently needed.
Disclosure of Invention
In view of the above, it is necessary to provide a scientific, strict, simple, convenient and efficient commitment management method, device, equipment and storage medium, which solve the problems of troublesome and inefficient commitment management at present.
A commitment management method, the method comprising:
receiving an instruction for creating a quasi-promise, and acquiring a promise theme and promise content corresponding to the quasi-promise;
displaying the promised theme and the promised content in a cooperative interaction area, wherein the cooperative interaction area is a divided area for displaying and creating a quasi promise;
receiving, by the collaborative interaction zone, an interaction of a user needle alignment commitment, the interaction comprising: at least one of an input operation, a labeling operation, and a selection operation, wherein the selection operation comprises: selecting a commitment tracker;
And when the approval of the quasi promise is generated into a formal promise, the promise tracker performs tracking management on the formal promise.
A commitment management device, the device comprising:
the first receiving module is used for receiving an instruction for creating a quasi promise and acquiring a promise theme and promise content corresponding to the quasi promise;
the display module is used for displaying the promised subject and the promised content in a cooperative interaction area, wherein the cooperative interaction area is a divided area for displaying and creating quasi promise;
a second receiving module, configured to receive, through the collaborative interaction area, an interaction operation of a user with respect to the quasi-promise, where the interaction operation includes: input operation, labeling operation and selection operation; the selecting operation includes: selecting a commitment tracker;
and the tracking module is used for tracking and managing the formal commitment by the commitment tracking person after the approval of the quasi-commitment is generated into the formal commitment.
A computer device comprising a memory and a processor, the memory storing a computer program which, when executed by the processor, causes the processor to perform the steps of:
receiving an instruction for creating a quasi-promise, and acquiring a promise theme and promise content corresponding to the quasi-promise;
Displaying the promised theme and the promised content in a cooperative interaction area, wherein the cooperative interaction area is a divided area for displaying and creating a quasi promise;
receiving, by the collaborative interaction zone, an interaction of a user needle alignment commitment, the interaction comprising: at least one of an input operation, a labeling operation, and a selection operation, wherein the selection operation comprises: selecting a commitment tracker;
and when the approval of the quasi promise is generated into a formal promise, the promise tracker performs tracking management on the formal promise.
A computer-readable storage medium, comprising: a computer program is stored which, when executed by a processor, causes the processor to perform the steps of:
receiving an instruction for creating a quasi-promise, and acquiring a promise theme and promise content corresponding to the quasi-promise;
displaying the promised theme and the promised content in a cooperative interaction area, wherein the cooperative interaction area is a divided area for displaying and creating a quasi promise;
receiving, by the collaborative interaction zone, an interaction of a user needle alignment commitment, the interaction comprising: at least one of an input operation, a labeling operation, and a selection operation, wherein the selection operation comprises: selecting a commitment tracker;
And when the approval of the quasi promise is generated into a formal promise, the promise tracker performs tracking management on the formal promise.
When a user wants to manage a commitment to a certain content, the method, the device, the computer equipment and the storage medium only need to initiate an instruction for creating a quasi-commitment, acquire a commitment theme and the commitment content according to the instruction, display the commitment theme and the commitment content in a collaborative interaction area, select a commitment tracker for the quasi-commitment through interaction operation in the collaborative interaction area, and then track and manage the commitment by the selected commitment tracker.
Drawings
In order to more clearly illustrate the embodiments of the invention or the technical solutions in the prior art, the drawings that are required in the embodiments or the description of the prior art will be briefly described, it being obvious that the drawings in the following description are only some embodiments of the invention, and that other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.
Wherein:
FIG. 1 is a flow diagram of a method of commitment management in one embodiment;
FIG. 2 is a flow chart of a method of commitment management in another embodiment;
FIG. 3 is a schematic diagram of a promise creation front interface in one embodiment;
FIG. 4 is a schematic diagram of a promise creation interface in one embodiment;
FIG. 5 is a flow chart of a method of commitment management in yet another embodiment;
FIG. 6 is a block diagram of a commitment management device in one embodiment;
FIG. 7 is a block diagram illustrating a commitment management device according to another embodiment;
FIG. 8 is a schematic diagram of the internal structure of a computer device in one embodiment.
Detailed Description
The following description of the embodiments of the present invention will be made clearly and completely with reference to the accompanying drawings, in which it is apparent that the embodiments described are only some embodiments of the present invention, but not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.
As shown in fig. 1, in one embodiment, a commitment management method is provided, which includes:
step 102, receiving an instruction for creating a quasi-promise, and obtaining a promise theme and promise content corresponding to the quasi-promise;
The creation of the quasi-promise is applicable to the creation of the contractual promise and the creation of the non-contractual promise. The commitment topic and commitment content can be input manually or can be extracted automatically through identification.
104, displaying the promised theme and promised content in a cooperative interaction area, wherein the cooperative interaction area is a divided area for displaying and creating quasi promises;
wherein the promise subject and promise content of the quasi promise to be created are presented through the collaborative interaction area. The creator may edit the commitment in the collaborative interaction area.
Step 106, receiving user-directed promised interaction operation through the collaborative interaction area, wherein the interaction operation comprises the following steps: at least one of an input operation, a labeling operation and a selection operation, wherein the selection operation comprises: selecting a commitment tracker;
the collaborative interaction area refers to an area capable of performing interaction operation, and the interaction operation can be input operation, labeling operation or selection operation. The user can annotate the promise through input operation, such as annotating background introduction of the quasi promise, special precautions, term and the like, and mark the importance degree of the quasi promise through marking operation, such as marking as general promise, important promise and the like. The commitment tracker can be selected through selection operation, and the commitment tracker refers to a subsequent person responsible for tracking management of commitments. After the commitment tracking person is selected, the message pushing module is automatically triggered to push the message to the corresponding commitment tracking person, and the access right for accessing the collaborative interaction area and the viewing, annotating and editing rights for the aligned commitment are opened for the corresponding tracking person.
And step 108, when the approval of the quasi-promise is generated into a formal promise, a promise tracker performs tracking management on the formal promise.
The standard promise is approved, a formal promise is generated according to the standard promise, and marks of the marking operation and the selecting operation are automatically removed from the formal promise, so that the standard promise can be used for external communication and signing; and according to the interaction operation in the quasi-commitment, the corresponding tracking task is automatically sent to the commitment tracking person, and the commitment tracking person carries out tracking management on the formal commitment.
According to the commitment management method, firstly, when a user wants to carry out commitment management on a certain content, only an instruction for creating a quasi-commitment is required to be initiated, the commitment subject and the commitment content are obtained according to the instruction and are displayed in the collaborative interaction area, then a commitment tracker can be selected for the quasi-commitment through the interactive operation in the collaborative interaction area, and the commitment tracker is selected for tracking management on the commitment. And after the approval of the quasi-promise, the system can generate a formal promise of another version, so that the user can manage the inside and the outside by using two different versions, and the system is more intelligent.
As shown in fig. 2, in one embodiment, a method of commitment management includes:
step 202, receiving an instruction for creating a quasi-promise for a selected target content, wherein the target content is selected from a target file;
the quasi-promise refers to promise which is not validated yet, and becomes a formal promise after the validation. When the user side views the content of the target file, after the target content needing to be focused is viewed, the target content to be created with the quasi-promise can be selected first by means of mouse or keyboard selection, then the instruction for creating the quasi-promise is sent by clicking the promise creating module, and the promise creating module can be understood as a built-in tool capable of assisting in promise management, as shown in fig. 3, in one embodiment, the schematic diagram of the promise creating module is automatically displayed after the content is selected. After receiving the instruction, the terminal responds to the instruction for creating the quasi-promise to assist in creating the quasi-promise. The target file can be a contract file or a non-contract file, and is more applied to the contract file in practical application. The contract file often contains a plurality of promise items, and aiming at the promise items, no good management mode exists at present, and management is carried out manually through an excel form in many times, so that the management mode is low in efficiency, easy to forget, and causes the problems of leakage and the like. In order to solve the problems, the application creatively provides a method for assisting in managing the promised items in the contract, extracts the promised items to be monitored to generate tracking tasks, then gives the tracking tasks to corresponding promised tracking persons, reminds the promised tracking persons to track at a specified time point in a system monitoring reminding mode, effectively avoids the problem of forgetting, greatly improves the management efficiency, and does not need to record through an excel form. Step 204, in response to the instruction for creating the quasi-promise, identifying and extracting the summary content of the target content as a promised subject, taking the selected target content as the promised content, and displaying the promised subject and the promised content in a cooperative interaction area, wherein the cooperative interaction area is a divided area for showing and creating the quasi-promise;
And for the selected text range (namely target content), automatically extracting summary content as a promised theme, and extracting all the selected content as promised content. In the text collaborative work area, a collaborative interaction area is divided, as shown in fig. 4, in one embodiment, a collaborative interaction area is divided in a right area, and editing, annotating and calling an organizer module can be performed on the created quasi promise in the collaborative interaction area, so as to provide a promise tracking person selection list for a user, and the promise tracking person selection is performed through the promise tracking person selection list.
Step 206, receiving an interaction operation of user targeting promise through the collaborative interaction area, wherein the interaction operation comprises: at least one of an input operation, a labeling operation and a selection operation;
in one embodiment, the commitment tracker can automatically obtain according to the matching, automatically match the corresponding commitment tracker according to the contract type corresponding to the created quasi-commitment and specific commitment content, and automatically distribute the quasi-commitment to the commitment tracker for tracking after matching to the commitment tracker.
Step 208, invoking a promise recognition strategy to carry out strategy recognition on promise contents to obtain a strategy recognition result;
And the method comprises the steps of providing a group of promise recognition strategies, summarizing and extracting information related to promise by calling a text intelligent analysis and extraction module, and matching corresponding promise recognition strategies for promise contents according to semantics and context relations.
The promise identification strategy includes: one or more of an importance policy, a efficacy scope policy, a commitment source policy, a commitment reason policy, and a obligator policy; importance policies are used to divide items of commitment into general commitments and significant commitments; efficacy range policies are used to divide the commitment terms into relative commitments and absolute commitments; the commitment source policy is used to divide commitment items into contractual commitments and non-contractual commitments; the commitment reason policy is used for dividing commitment items into reiteration legal obligations, contractual obligations, prospective information, unilateral consent, administrative orders and judicial commitments; the obligator strategy is used for classifying the promise items into my promise, opponent promise, third party promise, request attribution and responsibility type; content policies are used to divide items of commitment into commitments and non-commitments.
Step 210, automatically labeling the promised content according to the strategy identification result, determining a corresponding promise management strategy, and completing establishment of a quasi promise;
After policy identification is performed on the promised content by using the promised identification policy to obtain a policy identification result, the corresponding promised content is marked in a label form by the corresponding policy identification result, and the promised content and the corresponding label can be stored in an associated mode. After determining the policy identification result, determining a corresponding commitment management policy according to the policy identification result, that is, determining the commitment management policy according to the identified policy, wherein different types of commitment identification policies execute different commitment management policies. The scheme promise identification strategy is characterized in that a strict dichotomy is adopted, five parameters of importance, effectiveness, sources, reasons, obligations and the like are selected, and the five parameters can be exhausted under the dichotomy on one hand, and can form linkage with each promise management module on the other hand, so that the full coverage of theory and management is achieved; by determining the prepositive configuration scheme of the management strategy when the management strategy is created, the promise management from top to bottom is realized, and the compliance management requirements of most enterprises and public institutions can be met. In the scheme, a one-to-two idea is adopted, the creation and the tracking management of the commitment are separated, the tracking management is carried out based on the created commitment, the whole context is clear, the creation and the tracking of the commitment are not combined into a whole, and the creation can be carried out in the mode for some commitments which do not need to be tracked, but only the follow-up management which does not need to be carried out. The mode has wider application range and can be automatically adjusted according to actual conditions.
In step 212, when the approval of the quasi-promise is generated into the formal promise, the formal promise is tracked and managed based on the promise management policy.
And after the quasi promise is approved to be a formal promise through each level, namely, after the promise is validated, the corresponding formal promise is tracked and managed based on the determined promise management strategy. The promise management policy includes a management time point, a management mode, a management feedback mode, and the like. The promise management strategy mainly provides management assistance for promise tracking persons.
According to the commitment management method, firstly, when a user wants to carry out commitment management on a certain content, only a corresponding target content is selected to initiate an instruction for creating a quasi-commitment, according to the instruction, a system can automatically identify and extract a commitment theme and commitment content, the commitment theme and the commitment content are displayed in a collaborative interaction area, then a commitment tracker can be selected for quasi-commitment through interactive operation in the collaborative interaction area, further the system automatically invokes a commitment identification policy to carry out strategy identification on the commitment content, an identification result is obtained, the identification result is automatically marked to the corresponding commitment content, then the corresponding commitment management policy is determined based on the strategy identification result, and then the commitment is tracked and managed based on the commitment management policy.
As shown in fig. 5, in one embodiment, the method further comprises:
step 214, extracting the promised content contained in the target file, generating promised hyperlinks based on each promised content, and rapidly locating the promised content in the target file through the promised hyperlinks;
step 216, associate the promise hyperlink with the formal promise, and the promise tracker can quickly look up the corresponding promise content through the promise hyperlink.
In order to facilitate tracking management of the commitment tracker, a commitment hyperlink is generated based on each commitment content, and then a formal commitment is associated with the corresponding commitment hyperlink, each formal commitment has the corresponding commitment tracker to carry out tracking management, and the commitment tracker can quickly check the commitment content in the target file through the commitment hyperlink without needing to turn over one page again, so that the working efficiency is greatly improved. When the commitment tracker is selected, the tracking task is sent to the corresponding commitment tracker account, so that the commitment tracker can check the tracking task in the self list through the login account.
In one embodiment, the method further comprises: acquiring a tracking time point corresponding to each promised content, and generating a tracking task based on the tracking time point; and associating the tracking task with a corresponding tracking time point in a time table, and correspondingly displaying the corresponding tracking task when clicking the tracking time point in the time table, wherein the tracking task carries a corresponding promise hyperlink.
In order to facilitate tracking management of the commitment tracking person, a tracking task is generated based on a tracking time point corresponding to each commitment, the tracking task is issued to the corresponding commitment tracking person, the tracking task is associated with time in a time table, and the corresponding tracking task is displayed when the tracking time point in the time table is clicked. In addition, when the corresponding tracking time point is reached, a reminder is sent to the corresponding commitment tracking person. That is, by associating the tracking task with the schedule, the commitment tracker can quickly learn about the tracking task of the tracker per day through the schedule (calendar), which is beneficial to improving the working efficiency of the commitment tracker, and the tracking task carries a commitment hyperlink, so that the commitment content can be quickly seen through the commitment hyperlink, and the working efficiency is further improved compared with the prior method of searching the commitment content by searching for contracts, mails, meeting summary, business information and the like one by one.
In one embodiment, a tracking task corresponding to a commitment tracking person is displayed on a workbench of the commitment tracking person, and the tracking task comprises: tracking time points corresponding to the tracking tasks, corresponding target files and corresponding promise hyperlinks.
When the promised tracking person wants to know the content of the target file corresponding to the tracking task, the promised tracking person can directly click the target file to check, and in the process of presenting the target file, promised hyperlinks contained in the target file are displayed in the right-side expansion area of the target file at the same time, and the user can click the corresponding promised hyperlinks to directly jump to the corresponding promised content. If the commitment tracker is familiar with the target file, the target file does not need to be opened, and the commitment tracker can directly jump to the commitment content through the commitment hyperlink corresponding to the tracking task. By setting the tracking task, the tracking management of the commitment by the commitment tracking person can be greatly facilitated.
In one embodiment, the receiving the instruction for creating the quasi promise for the selected target content, wherein the target content refers to the selected content from the target file, and the method comprises the following steps: capturing a user's operation of selecting the content in the target file; creating a quasi promise function module in the collaborative interaction area based on the dividing operation; instructions to create a quasi promise are generated based on a click operation on the create quasi promise function module.
The method comprises the steps of capturing a user cursor dividing action, displaying a quasi promise creation function module in a collaborative interaction area after the dividing action is captured, generating a quasi promise creation instruction when a user clicks the module, and automatically creating the quasi promise according to the instruction.
In practice, most commitments originate from contracts, and then commitments outside the contracts are often difficult to manage due to unclear, ambiguous, unspecified and fuzzy responsibility, and the commitment management of the scheme of the application is also applicable to non-contract documents.
In one embodiment, the commitment identification policy includes: one or more of an importance policy, a efficacy scope policy, a commitment source policy, a commitment reason policy, and a obligator policy; the importance policy is used for classifying the promise items into general promises and important promises; the efficacy range policy is used to divide the commitment term into a relative commitment and an absolute commitment; the commitment source policy is used for classifying commitment items into contractual commitments and non-contractual commitments; the promise reason policy is used for dividing promise items into reissue legal obligations, contractual obligations, prospective information, unilateral promise, administrative orders and judicial promises; the obligator strategy is used for dividing the promised items into my promise, opponent promise and third party promise; the content policy is used to divide the commitment items into commitments and non-commitments.
Each promise identification strategy is internally provided with a group of rules, and the rules are used for carrying out the identification of the promise strategy. Importance policies divide commitments into general commitments and significant commitments through the identification of several factors such as obligation primary importance, equity blocking, liability severity, risk potential, etc. Efficacy range policies divide commitments into relative commitments and absolute commitments by factors such as the way the commitments are made, the number of requesters, etc. The commitment source policy classifies commitments into contractual commitments and non-contractual commitments by factors such as the manner of commitment creation, associated contracts, types of liabilities, etc. The commitment reason policy is used for dividing the commitment into reissue legal obligations, contractual obligations, prospective information, unilateral consent, administrative orders and judicial promises through factors such as a commitment creation mode, a commitment behavior mode, a responsibility type and the like. The obligator strategy is used for dividing the commitments into my commitments, opponent commitments and third-party commitments through factors such as request attribution, responsibility type and the like. Content policies are used to divide commitments into commitments and non-commitments by factors such as way of fulfillment, way of fulfillment verification, and the like.
In one embodiment, the automatically labeling the promised content according to the promised item identification result, determining a corresponding promised management policy, and completing establishment of a quasi promise includes: determining a plurality of promise labels corresponding to the quasi promise according to the identification result; and determining corresponding promise management strategies according to the plurality of promise labels, wherein the promise management strategies are used for subsequent promise tracking management.
The commitment management policy refers to a policy that performs tracking management on commitments later, for example, who needs to track, track what content, how to track, and the like.
In one embodiment, when the quasi-promise approval is generated into a formal promise, tracking management is performed on the formal promise based on the promise management policy, including:
after the formal commitment is generated, automatically activating a dynamic rating management module and a commitment management module aiming at the formal commitment, wherein the dynamic rating management module is used for checking the authority of an operating user, receiving an instruction of the user with rating authority, collecting the reason of the user for the regulation of the formal commitment and new rating information, calculating the difference between the new rating and the old rating, triggering a commitment early warning module in the commitment management module when the new rating is higher than the old rating and the difference is greater than a first preset value, and calling a commitment executing module in the commitment management module when the new rating is lower than the old rating and the difference is greater than a second preset value;
The commitment tracking module is configured to receive feedback, the feedback comprising: the business feedback is used for opening the editing authority in the feedback area for an executive and feeding back the formal promise fulfilling condition, risk rating and fulfillment credential in a preset feedback period, and when no feedback record exists in the feedback period, the promise early warning module is triggered to perform early warning; the legal service feedback is used for allowing the legal service to edit the content of the feedback working area and checking the feedback condition of the executive personnel;
the commitment tracking module is also used for distributing and transmitting, wherein the distributing is used for allowing a plurality of transactions corresponding to the formal commitment to be distributed to different users, and the transmitting is used for allowing the users to transfer all rights of the commitment management module to other users.
In one embodiment, the promise early warning module is configured to send a message and call a blocking trigger to perform early warning when an early warning condition is reached, where the blocking trigger is configured to read a configuration table and block an event in the configuration table.
In one embodiment, the commitment management module further comprises: the system comprises a commitment state management module, a control module and a control module, wherein the commitment state management module is used for setting different commitment state types and configuration rules corresponding to each commitment state type, and the commitment state types are classified into a wide limit, a deferral, a change and a annihilation.
Specifically, it is classified into a. Wide limit, b. Delay, c. Change, d. Destroy. Where, the grace refers to a written consent for delay performance. In the grace case, the module requires collection of files such as written mail, etc. from the committed party, the duration of the grace, and the associated description. Under the condition, the promise early warning management module and the related blocking trigger are not triggered, but an inspection task is added, and the inspection time is as follows: feedback date + grace period. Deferral, unlike grace, is a business-level deferral, typically a temporary short-term deferral. In the deferred case, the present module does not require collection of files of the committed party, but requires collection of related descriptions (rational explanation). Under the condition, the promise early warning management module and the related blocking trigger are not triggered, but an inspection task is added, and the inspection time is as follows: feedback date + deferred duration. The change belongs to the fact that both parties achieve new agreement on the matters such as the establishment, the fulfillment, the elimination and the like of the original promised item. The module requests collection of change agreements and related descriptions signed by both parties. When the promise state is changed, the promise early warning management module is automatically promised, and the promise state is pushed to legal staff, so that the legal staff is required to check and feed back. The commitment auxiliary creation module is called to collect the newly created commitments of the users and correlate the newly created commitments with the original commitments due to the change of the commitment items, which causes the change of the responsible person, the commitment content, the responsibility and risk, the committed person, the running period and the like. The elimination of the promised item should only have two cases, namely, either be exempted or be completed (for best management effect, the change should not be in the case of elimination). The module requires collection of unilateral exemption letters of the committee, agreements made by both parties, fulfillment credentials of the committee, and related descriptions. When the promise state is modified to be eliminated, the promise early warning management module is automatically promised, and the information is pushed to legal staff, so that the legal staff is required to check and feed back. The commitment tracking management module and all tasks of the blocking trigger are recovered by the legal personnel confirming that the commitment item is eliminated. The platform allows the administrator user to set other state types according to the self situation.
As shown in fig. 6, there is provided a commitment management device including:
a first receiving module 602, configured to receive an instruction for creating a quasi-promise, and obtain a promise theme and promise content corresponding to the quasi-promise;
the display module 604 is configured to display the promised theme and the promised content in a cooperative interaction area, where the cooperative interaction area is a partitioned area for displaying and creating a quasi promise;
a second receiving module 606, configured to receive, through the collaborative interaction area, an interaction operation of a user with respect to the quasi-promise, where the interaction operation includes: input operation, labeling operation and selection operation; the selecting operation includes: selecting a commitment tracker;
and the tracking module 608 is used for tracking and managing the formal commitment by the commitment tracking person after the approval of the quasi-commitment is generated into the formal commitment.
In one embodiment of the present invention, in one embodiment,
the first receiving module 602 is further configured to receive an instruction for creating a quasi-promise for a selected target content, where the target content is selected from a target file; and responding to the instruction for creating the quasi promise, identifying and extracting the summary content of the target content as a promise theme from the target content, and taking the selected target content as the promise content.
As shown in fig. 7, in one embodiment, the apparatus further comprises:
the extracting module 610 extracts the promised content contained in the target file, generates a promised hyperlink based on each promised content, and can quickly locate the promised content in the target file through the promised hyperlink;
an association module 612 associates the promise hyperlink with the formal promise, through which the promise tracker can quickly look up the corresponding promise content.
In one embodiment, the apparatus further comprises:
the generation module is used for acquiring a tracking time point corresponding to each promised content and generating a tracking task based on the tracking time point;
and the display module is used for associating the tracking task with a corresponding tracking time point in the time table, and correspondingly displaying the corresponding tracking task when clicking the tracking time point in the time table, wherein the tracking task carries a corresponding promise hyperlink.
In one embodiment, the first receiving module is further configured to capture a user's selection operation of the content in the target file; creating a quasi promise function module in the collaborative interaction area based on the dividing operation; instructions to create a quasi promise are generated based on a click operation on the create quasi promise function module.
In one embodiment, the commitment identification policy includes: one or more of an importance policy, a efficacy scope policy, a commitment source policy, a commitment reason policy, and a obligator policy; the importance policy is used for classifying the promise items into general promises and important promises; the efficacy range policy is used to divide the commitment term into a relative commitment and an absolute commitment; the commitment source policy is used for classifying commitment items into contractual commitments and non-contractual commitments; the promise reason policy is used for dividing promise items into reissue legal obligations, contractual obligations, prospective information, unilateral promise, administrative orders and judicial promises; the obligator strategy is used for classifying the promised items into my promise, opponent promise, third party promise, request attribution and responsibility types; the content policy is to divide the commitment items into commitments and non-commitments;
in one embodiment, the apparatus further comprises:
the identification module is used for calling a promise identification strategy to carry out strategy identification on the promise content so as to obtain a strategy identification result;
the determining module is used for automatically labeling the promised content according to the strategy identification result, determining a corresponding promised management strategy and completing establishment of quasi promise;
The tracking module is also used for tracking and managing the formal commitment by the commitment tracking person based on the commitment management policy.
In one embodiment, the determining module is further configured to determine a plurality of commitment labels corresponding to the quasi-commitments according to the identification result; and determining corresponding promise management strategies according to the plurality of promise labels, wherein the promise management strategies are used for subsequent promise tracking management.
In one embodiment, the tracking module is further configured to automatically activate, after the formal commitment is generated, a dynamic rating management module and a commitment management module for the formal commitment, where the dynamic rating management module is configured to check authority of an operating user, accept an instruction of the user with rating authority, collect a reason for rating the formal commitment and new rating information of the user, calculate a difference between the new rating and the old rating, trigger a commitment early warning module in the commitment management module when the new rating is higher than the old rating and the difference is greater than a first preset value, and call a commitment execution module in the commitment management module when the new rating is lower than the old rating and the difference is greater than a second preset value;
the commitment tracking module is configured to receive feedback, the feedback comprising: the business feedback is used for opening the editing authority in the feedback area for an executive and feeding back the formal promise fulfilling condition, risk rating and fulfillment credential in a preset feedback period, and when no feedback record exists in the feedback period, the promise early warning module is triggered to perform early warning; the legal service feedback is used for allowing the legal service to edit the content of the feedback working area and checking the feedback condition of the executive personnel;
The commitment tracking module is also used for distributing and transmitting, wherein the distributing is used for allowing a plurality of transactions corresponding to the formal commitment to be distributed to different users, and the transmitting is used for allowing the users to transfer all rights of the commitment management module to other users.
In one embodiment, the promise early warning module is configured to send a message and call a blocking trigger to perform early warning when an early warning condition is reached, where the blocking trigger is configured to read a configuration table and block an event in the configuration table.
The blocking trigger is used for reducing the risk of enterprise rights loss or loss expansion through an automatic processing mode. The blocking trigger firstly reads the default configuration table, and if the user-defined configuration table exists, the user-defined configuration table is loaded. Blocking the event in the configuration table when activated by the blocking event; after the related event is blocked, the current node is frozen, the related button is not available, and trigger event information is prompted. The current node cannot continue to advance until the blocking event is resolved. By the design of the blocking trigger, interception of high-risk operation possibly existing in the large-scale company due to information asymmetry among staff is achieved.
FIG. 8 illustrates an internal block diagram of a computer device in one embodiment. The computer device may in particular be a terminal. As shown in fig. 8, the computer device includes a processor, a memory, and a network interface connected by a system bus. The memory includes a nonvolatile storage medium and an internal memory. The non-volatile storage medium of the computer device may store an operating system, and may store a computer program that, when executed by the processor, causes the processor to implement the commitment management method described above. The internal memory may also store a computer program that, when executed by the processor, causes the processor to perform the commitment management method described above. It will be appreciated by persons skilled in the art that the structure shown in fig. 8 is merely a block diagram of a portion of the structure associated with the present inventive arrangements and does not constitute a limitation of the apparatus to which the present inventive arrangements are applied, and that a particular apparatus may include more or less components than those shown in the drawings, or may combine certain components, or have a different arrangement of components.
In one embodiment, a computer device is provided that includes a memory having a stored computer program that, when executed by the processor, causes the processor to perform the steps of the commitment management method described above.
In one embodiment, a computer-readable storage medium is provided that stores a computer program that, when executed by a processor, causes the processor to perform the steps of the commitment management method described above.
It is to be appreciated that the above-described commitment management method, apparatus, computer device, and computer-readable storage medium belong to one general inventive concept, and embodiments are mutually applicable.
Those skilled in the art will appreciate that all or part of the processes in the methods of the above embodiments may be implemented by a computer program for instructing relevant hardware, where the program may be stored in a non-volatile computer readable storage medium, and where the program, when executed, may include processes in the embodiments of the methods described above. Any reference to memory, storage, database, or other medium used in embodiments provided herein may include non-volatile and/or volatile memory. The nonvolatile memory can include Read Only Memory (ROM), programmable ROM (PROM), electrically Programmable ROM (EPROM), electrically Erasable Programmable ROM (EEPROM), or flash memory. Volatile memory can include Random Access Memory (RAM) or external cache memory. By way of illustration and not limitation, RAM is available in a variety of forms such as Static RAM (SRAM), dynamic RAM (DRAM), synchronous DRAM (SDRAM), double Data Rate SDRAM (DDRSDRAM), enhanced SDRAM (ESDRAM), synchronous Link DRAM (SLDRAM), memory bus direct RAM (RDRAM), direct memory bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM), among others.
The technical features of the above embodiments may be arbitrarily combined, and all possible combinations of the technical features in the above embodiments are not described for brevity of description, however, as long as there is no contradiction between the combinations of the technical features, they should be considered as the scope of the description.
The foregoing examples illustrate only a few embodiments of the application and are described in detail herein without thereby limiting the scope of the application. It should be noted that it will be apparent to those skilled in the art that several variations and modifications can be made without departing from the spirit of the application, which are all within the scope of the application. Accordingly, the scope of protection of the present application is to be determined by the appended claims.
Claims (11)
1. A method of commitment management, the method comprising:
receiving an instruction for creating a quasi-promise, and acquiring a promise theme and promise content corresponding to the quasi-promise;
displaying the promised theme and the promised content in a cooperative interaction area, wherein the cooperative interaction area is a divided area for displaying and creating a quasi promise;
receiving, by the collaborative interaction zone, an interaction of a user needle alignment commitment, the interaction comprising: at least one of an input operation, a labeling operation, and a selection operation, wherein the selection operation comprises: selecting a commitment tracker;
After the approval of the quasi promise is generated into a formal promise, the promise tracker performs tracking management on the formal promise;
before the approval of the quasi-promise is generated as a formal promise, the method further comprises: invoking a promise recognition strategy to carry out strategy recognition on the promise content to obtain a strategy recognition result; automatically labeling the promised content according to the strategy identification result, determining a corresponding promised management strategy, and completing establishment of a quasi promise; the tracking management of the formal commitment by the commitment tracking person comprises: tracking management of the formal commitment by the commitment tracker based on the commitment management policy;
the commitment identification policy includes: one or more of importance policy, efficacy scope policy, commitment source policy, commitment reason policy, obligator policy, and content policy; the importance policy is used for classifying the promise items into general promises and important promises; the efficacy range policy is used to divide the commitment term into a relative commitment and an absolute commitment; the commitment source policy is used for classifying commitment items into contractual commitments and non-contractual commitments; the promise reason policy is used for dividing promise items into reissue legal obligations, contractual obligations, prospective information, unilateral promise, administrative orders and judicial promises; the obligator strategy is used for classifying the promised items into my promise, opponent promise, third party promise, request attribution and responsibility types; the content policy is to divide the commitment items into commitments and non-commitments;
The automatic labeling of the promised content according to the strategy identification result, the determination of the corresponding promised management strategy, the establishment of the quasi promise, comprises:
determining a plurality of commitment labels corresponding to the quasi commitments according to the strategy identification result;
and determining corresponding promise management strategies according to the plurality of promise labels, wherein the promise management strategies are used for subsequent promise tracking management.
2. The method of claim 1, wherein receiving the instruction to create the quasi-promise, obtaining the promise theme and the promise content corresponding to the quasi-promise, comprises:
receiving an instruction for creating a quasi promise for selected target content, wherein the target content refers to the content selected from a target file;
and responding to the instruction for creating the quasi promise, identifying and extracting the summary content of the target content as a promise theme from the target content, and taking the selected target content as the promise content.
3. The method according to claim 2, wherein the method further comprises:
extracting promised contents contained in the target file, generating promised hyperlinks based on each promised content, and rapidly positioning the promised contents in the target file through the promised hyperlinks;
Associating the promise hyperlink with the formal promise, and enabling a promise tracker to quickly look up corresponding promise content through the promise hyperlink.
4. A method according to claim 3, characterized in that the method further comprises:
acquiring a tracking time point corresponding to each promised content, and generating a tracking task based on the tracking time point;
and associating the tracking task with a corresponding tracking time point in a time table, and correspondingly displaying the corresponding tracking task when clicking the tracking time point in the time table, wherein the tracking task carries a corresponding promise hyperlink.
5. The method of claim 2, wherein receiving the instruction to create a quasi promise for the selected target content, the target content being selected from the target file, comprises:
capturing a user's operation of selecting the content in the target file;
creating a quasi promise function module in the collaborative interaction area based on the dividing operation;
instructions to create a quasi promise are generated based on a click operation on the create quasi promise function module.
6. The method of claim 1, wherein when the quasi-promise approval is generated as a formal promise, performing trace management on the formal promise based on the promise management policy, comprising:
After the formal commitment is generated, automatically activating a dynamic rating management module and a commitment management module aiming at the formal commitment, wherein the dynamic rating management module is used for checking the authority of an operating user, receiving an instruction of the user with rating authority, collecting the reason of the user for the regulation of the formal commitment and new rating information, calculating the difference between the new rating and the old rating, triggering a commitment early warning module in the commitment management module when the new rating is higher than the old rating and the difference is greater than a first preset value, and calling a commitment executing module in the commitment management module when the new rating is lower than the old rating and the difference is greater than a second preset value;
the commitment management module is configured to receive feedback, the feedback comprising: the business feedback is used for opening the editing authority in the feedback area for an executive and feeding back the formal promise fulfilling condition, risk rating and fulfillment credential in a preset feedback period, and when no feedback record exists in the feedback period, the promise early warning module is triggered to perform early warning; the legal service feedback is used for allowing the legal service to edit the content of the feedback working area and checking the feedback condition of the executive personnel;
The promise management module is also used for distributing and transmitting, wherein the distributing is used for allowing a plurality of transactions corresponding to the formal promise to be distributed to different users, and the transmitting is used for allowing the users to transfer all rights of the promise management module to other users.
7. The method of claim 6, wherein the promise pre-warning module is configured to send a message and invoke a blocking trigger to pre-warn when a pre-warning condition is reached, the blocking trigger being configured to read a configuration table and block events within the configuration table.
8. The method of claim 6, wherein the commitment management module further comprises: the system comprises a commitment state management module, a control module and a control module, wherein the commitment state management module is used for setting different commitment state types and configuration rules corresponding to each commitment state type, and the commitment state types are classified into a wide limit, a deferral, a change and a annihilation.
9. A commitment management device, the device comprising:
the first receiving module is used for receiving an instruction for creating a quasi promise and acquiring a promise theme and promise content corresponding to the quasi promise;
the display module is used for displaying the promised subject and the promised content in a cooperative interaction area, wherein the cooperative interaction area is a divided area for displaying and creating quasi promise;
A second receiving module, configured to receive, through the collaborative interaction area, an interaction operation of a user with respect to the quasi-promise, where the interaction operation includes: input operation, labeling operation and selection operation; the selecting operation includes: selecting a commitment tracker;
the identification module is used for calling a promise identification strategy to carry out strategy identification on the promise content so as to obtain a strategy identification result; the commitment identification policy includes: one or more of importance policy, efficacy scope policy, commitment source policy, commitment reason policy, obligator policy, and content policy; the importance policy is used for classifying the promise items into general promises and important promises; the efficacy range policy is used to divide the commitment term into a relative commitment and an absolute commitment; the commitment source policy is used for classifying commitment items into contractual commitments and non-contractual commitments; the promise reason policy is used for dividing promise items into reissue legal obligations, contractual obligations, prospective information, unilateral promise, administrative orders and judicial promises; the obligator strategy is used for classifying the promised items into my promise, opponent promise, third party promise, request attribution and responsibility types; the content policy is to divide the commitment items into commitments and non-commitments;
The determining module is configured to automatically label the promised content according to the policy identification result, determine a corresponding promised management policy, and complete establishment of a quasi promise, and includes: determining a plurality of commitment labels corresponding to the quasi commitments according to the strategy identification result; determining corresponding promise management strategies according to the plurality of promise labels, wherein the promise management strategies are used for subsequent promise tracking management;
the tracking module is used for tracking and managing the formal commitment by the commitment tracking person after the approval of the quasi-commitment is generated into the formal commitment, and comprises the following steps: the formal commitment is tracked and managed by the commitment tracking person based on the commitment management policy.
10. A computer readable storage medium storing a computer program which, when executed by a processor, causes the processor to perform the steps of the commitment management method according to any of claims 1 to 8.
11. A computer device comprising a memory and a processor, wherein the memory stores a computer program that, when executed by the processor, causes the processor to perform the steps of the commitment management method as claimed in any of claims 1 to 8.
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