CN116488988A - Automatic overhaul method and device, electronic equipment and storage medium - Google Patents

Automatic overhaul method and device, electronic equipment and storage medium Download PDF

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Publication number
CN116488988A
CN116488988A CN202210476202.8A CN202210476202A CN116488988A CN 116488988 A CN116488988 A CN 116488988A CN 202210476202 A CN202210476202 A CN 202210476202A CN 116488988 A CN116488988 A CN 116488988A
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China
Prior art keywords
equipment
fault
information
target
control system
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CN202210476202.8A
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Chinese (zh)
Inventor
彭涛
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GCL Hong Kong Cloud Technology Hainan Co Ltd
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GCL Hong Kong Cloud Technology Hainan Co Ltd
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Priority to CN202210476202.8A priority Critical patent/CN116488988A/en
Publication of CN116488988A publication Critical patent/CN116488988A/en
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/0654—Management of faults, events, alarms or notifications using network fault recovery
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/0677—Localisation of faults
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02P—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
    • Y02P90/00—Enabling technologies with a potential contribution to greenhouse gas [GHG] emissions mitigation
    • Y02P90/02—Total factory control, e.g. smart factories, flexible manufacturing systems [FMS] or integrated manufacturing systems [IMS]

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The embodiment of the invention discloses an automatic overhaul method, an automatic overhaul device, electronic equipment and a storage medium. The method comprises the following steps: receiving equipment fault information sent by a station control system, and generating a fault prompt instruction corresponding to the equipment fault information; the method comprises the steps of sending a fault prompt instruction to a station control system, enabling the station control system to determine a processing mode of target equipment according to the fault prompt instruction, and sending the processing mode to the target equipment so as to enable the target equipment to perform self-detection; and receiving detection feedback information corresponding to the self-detection, determining target equipment to be transported and detected based on the detection feedback information, and sending an equipment list corresponding to the target equipment to be transported and detected to target terminal equipment. The problem of among the prior art based on the manual work to the scene to the equipment diagnosis maintenance, make the trouble maintenance have hysteresis quality, lead to maintenance inefficiency, timeliness poor is solved, the timeliness of improvement equipment trouble maintenance is realized, reaches the effect that promotes user experience, reduce cost consumption.

Description

Automatic overhaul method and device, electronic equipment and storage medium
Technical Field
The embodiment of the invention relates to a computer processing technology, in particular to an automatic overhaul method, an automatic overhaul device, electronic equipment and a storage medium.
Background
The equipment failure refers to an event or phenomenon that the equipment loses or reduces the specified function, and is represented by abnormal production and operation of the equipment, and certain parts of the equipment lose the original precision or performance, so that the equipment cannot normally operate, the technical performance is reduced, and the production is influenced by the interruption of the production or the reduction of the efficiency of the equipment. Modern equipment has more and more complex structure, more and more perfect functions and higher automation degree. However, the degree of impact caused by the failure of the equipment is also significantly increased, and sometimes not only a huge economic loss is caused, but also a catastrophic accident is often caused. As timely detection and repair of equipment failures is becoming an increasingly interesting issue.
At present, when equipment fails, an engineer needs to be notified of the equipment failure maintenance task, and when the engineer receives the maintenance task, the engineer performs field diagnosis and maintenance on the failed equipment. The fault treatment process has the problems of time and labor consumption, low maintenance efficiency and great cost waste.
Disclosure of Invention
The embodiment of the invention provides an automatic overhaul method, an automatic overhaul device, electronic equipment and a storage medium, which are used for improving timeliness of equipment fault overhaul and achieving the technical effects of improving user experience and reducing cost consumption.
In a first aspect, an embodiment of the present invention provides an automatic overhaul method, including:
receiving equipment fault information sent by a station control system, and generating a fault prompt instruction corresponding to the equipment fault information; the equipment fault information comprises equipment identification information and corresponding fault codes;
the fault prompting instruction is sent to a station control system, so that the station control system determines a processing mode of target equipment according to the fault prompting instruction, and the processing mode is sent to the target equipment, so that the target equipment performs self-detection;
and receiving detection feedback information corresponding to the self-detection, determining target equipment to be checked based on the detection feedback information, and sending an equipment list corresponding to the target equipment to be checked to target terminal equipment.
In a second aspect, an embodiment of the present invention further provides an automatic maintenance apparatus, including:
the system comprises a fault prompt instruction generation module, a fault prompt instruction generation module and a control module, wherein the fault prompt instruction generation module is used for receiving equipment fault information sent by a station control system and generating a fault prompt instruction corresponding to the equipment fault information; the equipment fault information comprises equipment identification information and corresponding fault codes;
The fault prompting instruction sending module is used for sending the fault prompting instruction to a station control system so that the station control system can determine a processing mode of target equipment according to the fault prompting instruction and send the processing mode to the target equipment so that the target equipment can perform self-detection;
and the equipment list sending module is used for receiving the detection feedback information corresponding to the self-detection, determining target equipment to be transported and detected based on the detection feedback information, and sending an equipment list corresponding to the target equipment to be transported and detected to target terminal equipment.
In a third aspect, an embodiment of the present invention further provides an electronic device, including:
one or more processors;
storage means for storing one or more programs,
when the one or more programs are executed by the one or more processors, the one or more processors are caused to implement the automatic overhaul method according to any one of the embodiments of the present invention.
In a fourth aspect, embodiments of the present invention further provide a computer readable storage medium having stored thereon a computer program which when executed by a processor implements an automatic service method according to any of the embodiments of the present invention.
According to the technical scheme, equipment fault information sent by the station control system is received, a fault prompt instruction corresponding to the equipment fault information is generated, the fault prompt instruction is sent to the station control system, so that the station control system determines a processing mode of target equipment according to the fault prompt instruction and sends the processing mode to the target equipment, the target equipment is subjected to self-detection, further detection feedback information corresponding to the self-detection is received, the equipment to be detected is determined based on the detection feedback information, an equipment list corresponding to the equipment to be detected is sent to the target terminal equipment, the problems that in the prior art, when the equipment fails, the equipment is subjected to diagnosis and maintenance based on manual work to the site, the fault maintenance has hysteresis, low maintenance efficiency and poor timeliness are solved, real-time monitoring of the equipment fault information of the equipment is achieved, the fault is automatically found based on the equipment fault information, automatic response is performed, the target equipment is subjected to self-detection and automatic maintenance recovery processing is completed, and the timeliness of automatic maintenance is improved. Meanwhile, the equipment list corresponding to the equipment to be checked is automatically distributed to the target terminal equipment, so that a user corresponding to the target terminal equipment can remotely or on-site process related fault problems, the equipment to be checked is quickly and accurately overhauled, the equipment can quickly reach a normal running state, and the technical effects of improving customer experience and reducing cost consumption are achieved.
Drawings
In order to more clearly illustrate the technical solution of the exemplary embodiments of the present invention, a brief description is given below of the drawings required for describing the embodiments. It is obvious that the drawings presented are only drawings of some of the embodiments of the invention to be described, and not all the drawings, and that other drawings can be made according to these drawings without inventive effort for a person skilled in the art.
FIG. 1 is a flow chart of an automatic inspection method according to an embodiment of the present invention;
fig. 2 is a schematic diagram of an automatic maintenance method according to a second embodiment of the present invention;
fig. 3 is a block diagram of an automatic maintenance device according to a third embodiment of the present invention;
fig. 4 is a schematic structural diagram of an electronic device according to a fourth embodiment of the present invention.
Detailed Description
The invention is described in further detail below with reference to the drawings and examples. It is to be understood that the specific embodiments described herein are merely illustrative of the invention and are not limiting thereof. It should be further noted that, for convenience of description, only some, but not all of the structures related to the present invention are shown in the drawings.
Example 1
Fig. 1 is a flowchart of an automatic maintenance method according to an embodiment of the present invention, where the method may be applied to an automatic maintenance situation, and the method may be performed by an automatic maintenance device according to an embodiment of the present invention, where the device may be implemented in software and/or hardware, and optionally, the method may be implemented by an electronic device, where the electronic device may be a mobile terminal, a PC side, a server side, or the like. The device can be configured in a computing device, and the automatic overhaul method provided by the embodiment specifically comprises the following steps:
s110, receiving equipment fault information sent by a station control system, and generating a fault prompt instruction corresponding to the equipment fault information.
The station control system is a system for collecting equipment state data in real time. The equipment fault information comprises equipment identification information and corresponding fault codes, and optionally, the equipment fault information can also comprise equipment voltage, current, temperature, communication protocol, operation mode, fault time and other information. The device identification information may be used to characterize the uniqueness of the device. Alternatively, the device identification information of the device may be determined based on the information of the device address, the packet number, the number, etc., for example, if the device address of the device a is 1, the packet number is 2, the number is 3, the device identification information may be 1-2-3. The fault code may be understood as an operation response code corresponding to the device, and may be represented by a number and/or letter, for example, 00H for success, OBH for arrester fault, 0DH for charging device over-temperature fault, 13H for ac breaker fault, etc. It may also be indicated by words such as a charging device communication fault, an ac breaker fault, a charging device over-temperature fault, an input voltage overvoltage, etc. It should be noted that, the equipment identification information and the fault code may be determined by a technician according to the actual working situation, which is not limited by the technical scheme. The fault alert instruction may be an indication to alert that a fault has occurred and to resolve the fault.
It should be noted that, remote communication between the station control system and the cloud platform system can be established in advance based on IOT (Internet of Things ) technology and MOTT (Message Queuing Telemetry Transport, message queue telemetry transmission) protocol, so as to realize interaction between data and instructions.
Specifically, when the station control system uploads fault data of a certain device, the cloud platform is considered to receive the device fault information, further triggers a fault alarm corresponding to the device fault information, and sends the fault alarm to an alarm, for example, plays an alarm prompt tone. At the moment, a corresponding fault prompting instruction is generated and sent to the station control system, so that the station control system instructs corresponding equipment to execute an automatic spot check repair function.
In this embodiment, the station control system may collect device status data of all devices disposed in the system, and may consider that there is device failure information when detecting that the device status data includes failure status data, for example, when detecting that the device status data includes OBH, it may consider that there is a lightning arrester failure. Correspondingly, the equipment fault information can be uploaded to the cloud platform, so that the cloud platform sends out a fault prompt instruction corresponding to the equipment fault information.
Optionally, before receiving the equipment failure information sent by the station control system and generating a failure prompt instruction corresponding to the equipment failure information, the method includes: collecting equipment state information of at least one equipment to be detected based on a station control system, and judging whether the equipment state information comprises a preset fault code or not; if yes, determining the equipment state information as equipment fault information.
The device to be detected is understood to be the device that needs to be monitored.
In practical application, the station control system can be utilized to collect the equipment state data of the equipment in the system in real time, for example, in the field scene of the passenger car change, and the station control system can be utilized to collect the equipment state data in the operation log of each charging equipment in the power change station area in real time, for example, the charging mode, the equipment voltage, the current, the temperature, the communication protocol, the fault code and the like. The fault codes corresponding to the equipment fault information, such as the fault codes of the charging equipment communication fault, the alternating current breaker fault, the over-temperature fault of the charging equipment and the like, can be preset, and when whether the preset fault codes are included in the equipment state data or not is detected, the equipment fault information can be considered to be detected, and the equipment state data information in the equipment operation log can be used as the equipment fault information and uploaded to the cloud platform.
It should be noted that, the cloud platform may also preset the alarm information corresponding to all devices in the fault alarm content in advance, for example, the alarm information may be an alarm code, an alarm name, an alarm classification, an alarm level, and the like. When receiving the equipment fault information sent by the station control system, the alarm code in the equipment fault information can be called, and a fault prompt instruction corresponding to the alarm code can be found.
Optionally, generating a fault prompting instruction corresponding to the equipment fault information includes: and acquiring a fault code in the equipment fault information, and generating a fault prompt instruction corresponding to the fault code.
The fault prompting instruction comprises early warning prompting information and voice prompting information, and the voice prompting information comprises prompting information matched with the fault code.
Specifically, when the equipment fault information sent by the station control system is received, an algorithm can be utilized to detect a fault code in the equipment fault information, and a fault prompt instruction corresponding to the fault code is generated and sent to the station control system. If the fault code is a communication fault of the charging device, the fault prompting instruction may be prompting information corresponding to the communication fault. So that the station control system executes the task on the fault prompting instruction, for example, the station control system can trigger the fault alarm corresponding to the fault code based on the fault prompting instruction, for example, an alarm prompting sound is sent to the alarm, and the alarm is used for broadcasting. The processing decision of the fault equipment corresponding to the fault code can be triggered, for example, the charging is immediately and automatically stopped.
S120, sending the fault prompting instruction to a station control system so that the station control system determines a processing mode of target equipment according to the fault prompting instruction, and sending the processing mode to the target equipment so as to enable the target equipment to perform self-detection.
In this embodiment, the communication interface may be used to send the fault prompting instruction to the station control system, so that after the station control system receives the fault prompting instruction, the station control system invokes a preset processing mode of the device with the fault corresponding to the fault prompting instruction, and sends the processing mode to the device, that is, the target device, so that the target device executes a corresponding function according to the corresponding processing mode, for example, the charging function is turned off, the point maintenance complex function is turned on, and so on.
After the fault prompting instruction is sent to the station control system, when the station control system determines the processing mode of the equipment corresponding to the equipment fault information, the station control system can accurately determine the equipment corresponding to the equipment identifier based on the equipment identifier information carried on the equipment fault information, and can accurately determine the processing mode corresponding to the fault code based on the fault code carried on the equipment fault information, so that the processing mode is sent to the equipment.
Optionally, after sending the fault prompting instruction to the station control system, the method includes: determining target equipment based on equipment identification information corresponding to the fault prompting instruction by the station control system; and determining a processing mode of the target equipment based on the fault code corresponding to the fault prompt instruction by the station control system, and sending the processing mode to the target equipment so that the target equipment executes a target program corresponding to the processing mode to perform self-detection.
The processing mode comprises at least one of a stop operation mode and an automatic overhaul mode.
In this embodiment, after the station control system receives the fault prompting instruction, the device identification information corresponding to the fault prompting instruction may be obtained by using an algorithm, and the device corresponding to the device identification information may be used as the target device. The fault code corresponding to the fault prompt instruction can be obtained by utilizing an algorithm, and the processing mode corresponding to the fault code can be further called from a preset database to be used as the processing mode of the target equipment. For example, the fault code and the corresponding processing mode may be mapped in advance by using a mapping technology and stored in a preset database, for example, if the fault code is an overtemperature fault of the charging device, the corresponding processing mode may be that the charging function is turned off, the cooling repair function is turned on, and the like. The processing mode may be sent to the target device, so that the target device executes a program corresponding to the operation stopping mode to perform the charging function closing, and a program corresponding to the automatic maintenance mode performs the self-detection. When equipment fails, the equipment can be timely overhauled, the effectiveness and timeliness of the troubleshooting are improved, and accidents caused by the equipment failure are effectively prevented.
S130, receiving detection feedback information corresponding to the self-detection, determining target equipment to be transported and detected based on the detection feedback information, and sending an equipment list corresponding to the target equipment to be transported and detected to target terminal equipment.
The detection feedback information may be understood as a feedback result of the detection. The device list may be understood as a trouble ticket. The target terminal device may include, but is not limited to, mobile communication terminal devices such as mobile phones, notebooks, desktop computers, iPad, and the like.
It should be noted that, after the target device executes the target program corresponding to the processing manner to perform the self-detection, the target device may feed back the detection result information corresponding to the self-detection to the station control system, so that the station control system may continuously feed back the detection result information to the cloud platform, and the cloud platform may receive the detection result information corresponding to the self-detection, that is, the detection feedback information, by using the interface.
Specifically, the cloud platform may receive detection feedback information corresponding to the self-detection by using the interface, for example, the feedback information may be failure to automatically remove the fault. At this time, the equipment which corresponds to the detection feedback information and needs to be overhauled further can be determined to serve as the target equipment to be overhauled. The specific fault detail information corresponding to the target equipment to be inspected can be filled into the corresponding equipment list, and the equipment list is sent to the target terminal equipment, so that after the equipment list is received by operation and maintenance personnel corresponding to the target terminal equipment, the target equipment to be inspected can be overhauled based on the specific fault detail information, and the overhauling efficiency is improved.
If the processing mode is the shutdown mode, the operation feedback information corresponding to the shutdown mode may be received, for example, the shutdown may be successful or the shutdown may fail. If the closing fails, equipment fault information corresponding to the equipment closing failure can be generated, and equipment faults can be overhauled based on the technical scheme. If the processing mode is an automatic maintenance mode, the self-detection feedback information corresponding to the automatic maintenance mode can be received, and at the moment, if the self-detection feedback information is failure to automatically remove the fault, the equipment corresponding to the equipment identification can be accurately determined based on the equipment identification information corresponding to the detection feedback information, and the next maintenance is carried out on the equipment.
Optionally, the processing mode is an automatic overhaul mode, receiving detection feedback information corresponding to the self-detection, and determining the target equipment to be transported and detected based on the detection feedback information, including: if the received detection feedback information corresponding to the self-detection is maintenance failure prompt information, acquiring equipment identification information corresponding to the detection feedback information; and taking the target equipment corresponding to the equipment identification information as target equipment to be checked.
The detection feedback information comprises overhaul success prompt information and overhaul failure prompt information;
specifically, when the processing mode is an automatic maintenance mode, the self-detection feedback information corresponding to the automatic maintenance mode can be received, if the detection feedback information is maintenance failure prompt information, the equipment failure is not automatically removed through the self-maintenance of the equipment, at the moment, the equipment identification information corresponding to the detection feedback information can be acquired, the target equipment corresponding to the equipment identification information is taken as target equipment to be detected, so that the target equipment to be detected can be pushed to the target terminal equipment, and maintenance is performed by operation and maintenance personnel corresponding to the target terminal equipment.
It should be noted that, the device list corresponding to the target device to be inspected is sent to the target terminal device, the device fault information of the target device to be inspected can be filled into the preset device list, the device list is updated, and then the updated device list is sent to the target terminal device, so that after the operation and maintenance personnel receives the device list, the target device to be inspected can be overhauled based on the fault information of the device carried in the device list, and the overhauling efficiency is improved.
Optionally, the sending the device list corresponding to the target device to be checked to the target terminal device includes: updating a preset equipment list based on equipment fault information and detection feedback information corresponding to the target equipment to be checked; and pushing the equipment list to target terminal equipment so that a target user corresponding to the target terminal equipment overhauls the equipment to be transported and checked according to the equipment fault information and the detection feedback information in the equipment list.
In this embodiment, the device fault information and the detection feedback information corresponding to the target device to be inspected may be filled into a preset position in a preset device list to update the device list, and the updated device list may be pushed to the target terminal device, so that the target user corresponding to the target terminal device overhauls the target device to be inspected according to the device fault information and the detection feedback information in the device list. For example, if the fault cannot be automatically removed, generating a fault form, namely a device list, based on device fault information and detection feedback information corresponding to the target device to be checked, automatically dispatching the fault form information to operation and maintenance personnel by the cloud platform, and performing related processing remotely or on site after the operation and maintenance personnel receive the work form prompt.
According to the technical scheme, equipment fault information sent by the station control system is received, a fault prompt instruction corresponding to the equipment fault information is generated, the fault prompt instruction is sent to the station control system, so that the station control system determines a processing mode of target equipment according to the fault prompt instruction and sends the processing mode to the target equipment, the target equipment is subjected to self-detection, further detection feedback information corresponding to the self-detection is received, the target equipment to be detected is determined based on the detection feedback information, an equipment list corresponding to the target equipment to be detected is sent to the target terminal equipment, the problems that in the prior art, when the equipment fails, the equipment is subjected to diagnosis and maintenance based on manual to the site, the fault maintenance has hysteresis, low maintenance efficiency and poor timeliness are solved, real-time monitoring of the equipment fault information of the equipment is achieved, the fault is automatically found based on the equipment fault information, automatic response is performed, the target equipment is subjected to self-detection and automatic maintenance recovery processing is completed, and the timeliness of automatic maintenance is improved. Meanwhile, the equipment list corresponding to the equipment to be checked is automatically distributed to the target terminal equipment, so that a user corresponding to the target terminal equipment can remotely or on-site process related fault problems, the equipment to be checked is quickly and accurately overhauled, the equipment can quickly reach a normal running state, and the technical effects of improving customer experience and reducing cost consumption are achieved.
Example two
As an alternative embodiment of the foregoing embodiment, fig. 2 is a schematic diagram of an automatic maintenance method according to a second embodiment of the present invention. In particular, reference may be made to the following details.
Referring to fig. 2, an IOT (Internet of Things ) technology may be used to establish a monitoring and scheduling cloud platform system, where the monitoring and scheduling cloud platform system is used to monitor, in real time, equipment failure information uploaded by a station control system. Remote communication between the station control system and the monitoring and dispatching cloud platform can be established through the IOT technology and the MOTT (Message Queuing Telemetry Transport, message queue telemetry transport) protocol, so that interaction of data and instructions is realized. The station control system can collect the equipment state information of each charging equipment in the power exchange station in real time through an MQTT protocol, and can monitor the faults of the charging equipment in the power exchange station in real time, for example, when the equipment state information comprises a preset fault code, the equipment fault information in the operation log can be transmitted to the monitoring and dispatching cloud platform system, for example, the equipment fault information can comprise, but is not limited to, equipment voltage, current, fault code, address, packet number, communication protocol, operation mode, equipment identification and the like. The cloud platform can compare the equipment fault information uploaded by the station control system, directly detect the fault code, trigger the fault alarm and the in-station prompt tone corresponding to the fault code, and send a fault prompt instruction to the station control system. It should be noted that, the cloud platform may preset, in the fault alarm content, all the alarm information contents of the device, such as alarm codes, alarm names, alarm classifications, alarm levels, and the like, where the fault alarm content corresponds to the fault code. After receiving the fault prompt instruction, the station control system can send a processing mode of the equipment to the target equipment corresponding to the equipment identifier in the equipment fault information, for example, the charging is immediately and automatically stopped, and the equipment is automatically checked and repaired. The target equipment can execute a corresponding automatic spot inspection repair function, if the faults cannot be automatically removed, the station control system can send maintenance feedback result information to the cloud platform, if the maintenance feedback result information is maintenance failure prompt information, the monitoring and dispatching cloud platform can fill the maintenance feedback result information and the equipment fault information to a preset position of a preset equipment list, then the equipment list is automatically distributed to the corresponding target terminal equipment, and after the target user corresponding to the target terminal equipment receives the equipment list prompt, the target user can remotely or on site perform relevant processing based on the equipment fault information and the detection feedback information on the equipment list. After the fault processing is completed, the equipment starts to enter a normal working mode.
According to the technical scheme, equipment fault information sent by the station control system is received, a fault prompt instruction corresponding to the equipment fault information is generated, the fault prompt instruction is sent to the station control system, so that the station control system determines a processing mode of target equipment according to the fault prompt instruction and sends the processing mode to the target equipment, the target equipment is subjected to self-detection, further detection feedback information corresponding to the self-detection is received, the target equipment to be detected is determined based on the detection feedback information, an equipment list corresponding to the target equipment to be detected is sent to the target terminal equipment, the problems that in the prior art, when the equipment fails, the equipment is subjected to diagnosis and maintenance based on manual to the site, the fault maintenance has hysteresis, low maintenance efficiency and poor timeliness are solved, real-time monitoring of the equipment fault information of the equipment is achieved, the fault is automatically found based on the equipment fault information, automatic response is performed, the target equipment is subjected to self-detection and automatic maintenance recovery processing is completed, and the timeliness of automatic maintenance is improved. Meanwhile, the equipment list corresponding to the equipment to be checked is automatically distributed to the target terminal equipment, so that a user corresponding to the target terminal equipment can remotely or on-site process related fault problems, the equipment to be checked is quickly and accurately overhauled, the equipment can quickly reach a normal running state, and the technical effects of improving customer experience and reducing cost consumption are achieved.
Example III
Fig. 3 is a block diagram of an automatic maintenance device according to a third embodiment of the present invention. The device comprises: a fault hint instruction generation module 310, a fault hint instruction transmission module 320, and a device list transmission module 330.
The fault prompting instruction generating module 310 is configured to receive equipment fault information sent by the station control system, and generate a fault prompting instruction corresponding to the equipment fault information; the equipment fault information comprises equipment identification information and corresponding fault codes; the fault prompting instruction sending module 320 is configured to send the fault prompting instruction to a station control system, so that the station control system determines a processing mode of a target device according to the fault prompting instruction, and sends the processing mode to the target device, so that the target device performs self-detection; the device list sending module 330 is configured to receive detection feedback information corresponding to the self-detection, determine a target device to be checked based on the detection feedback information, and send a device list corresponding to the target device to be checked to a target terminal device.
According to the technical scheme, equipment fault information sent by the station control system is received, a fault prompt instruction corresponding to the equipment fault information is generated, the fault prompt instruction is sent to the station control system, so that the station control system determines a processing mode of target equipment according to the fault prompt instruction and sends the processing mode to the target equipment, the target equipment is subjected to self-detection, further detection feedback information corresponding to the self-detection is received, the target equipment to be detected is determined based on the detection feedback information, an equipment list corresponding to the target equipment to be detected is sent to the target terminal equipment, the problems that in the prior art, when the equipment fails, the equipment is subjected to diagnosis and maintenance based on manual to the site, the fault maintenance has hysteresis, low maintenance efficiency and poor timeliness are solved, real-time monitoring of the equipment fault information of the equipment is achieved, the fault is automatically found based on the equipment fault information, automatic response is performed, the target equipment is subjected to self-detection and automatic maintenance recovery processing is completed, and the timeliness of automatic maintenance is improved. Meanwhile, the equipment list corresponding to the equipment to be checked is automatically distributed to the target terminal equipment, so that a user corresponding to the target terminal equipment can remotely or on-site process related fault problems, the equipment to be checked is quickly and accurately overhauled, the equipment can quickly reach a normal running state, and the technical effects of improving customer experience and reducing cost consumption are achieved.
In addition to the above apparatus, optionally, the apparatus further includes: and the equipment fault information determining module comprises a fault code judging unit and an equipment fault information determining unit.
The fault code judging unit is used for acquiring equipment state information of at least one equipment to be detected based on the station control system and judging whether the equipment state information comprises a preset fault code or not;
and the equipment fault information determining unit is used for determining the equipment state information to be equipment fault information if the equipment state information is the equipment fault information.
On the basis of the above device, optionally, the fault prompting instruction generating module 310 includes a fault code obtaining unit.
The fault code acquisition unit is used for acquiring a fault code in the equipment fault information and generating a fault prompt instruction corresponding to the fault code;
the fault prompting instruction comprises early warning prompting information and voice prompting information, and the voice prompting information comprises prompting information matched with the fault code.
On the basis of the device, optionally, the device further comprises a processing mode sending module, wherein the processing mode sending module comprises a target equipment determining unit and a processing mode sending unit.
The target equipment determining unit is used for determining target equipment based on equipment identification information corresponding to the fault prompting instruction by the station control system;
the processing mode sending unit is used for determining a processing mode of the target equipment based on the fault code corresponding to the fault prompt instruction by the station control system, and sending the processing mode to the target equipment so as to enable the target equipment to execute a target program corresponding to the processing mode to perform self-detection;
the processing mode comprises at least one of a stop operation mode and an automatic overhaul mode.
On the basis of the above device, optionally, the processing mode is an automatic maintenance mode, and the device list sending module 330 includes a device identification information obtaining unit and a target device to be checked determining unit.
The device identification information acquisition unit is used for acquiring device identification information corresponding to the detection feedback information if the received detection feedback information corresponding to the self-detection is maintenance failure prompt information; the detection feedback information comprises overhaul success prompt information and overhaul failure prompt information;
And the target equipment to be checked determining unit is used for taking the target equipment corresponding to the equipment identification information as target equipment to be checked.
On the basis of the above apparatus, optionally, the device list sending module 330 further includes a device list updating unit and a device list pushing unit.
The equipment list updating unit is used for updating a preset equipment list based on the equipment fault information and the detection feedback information corresponding to the target equipment to be checked;
and the equipment list pushing unit is used for pushing the equipment list to the target terminal equipment so that a target user corresponding to the target terminal equipment overhauls the target equipment to be transported and checked according to the equipment fault information and the detection feedback information in the equipment list.
The automatic overhaul device provided by the embodiment of the invention can execute the automatic overhaul method provided by any embodiment of the invention, and has the corresponding functional modules and beneficial effects of the execution method.
It should be noted that each unit and module included in the above apparatus are only divided according to the functional logic, but not limited to the above division, so long as the corresponding functions can be implemented; in addition, the specific names of the functional units are also only for distinguishing from each other, and are not used to limit the protection scope of the embodiments of the present invention.
Example IV
Fig. 4 is a schematic structural diagram of an electronic device according to a fourth embodiment of the present invention. Fig. 4 shows a block diagram of an exemplary electronic device 40 suitable for use in implementing the embodiments of the present invention. The electronic device 40 shown in fig. 4 is merely an example and should not be construed as limiting the functionality and scope of use of embodiments of the present invention.
As shown in fig. 4, the electronic device 40 is in the form of a general purpose computing device. Components of electronic device 40 may include, but are not limited to: one or more processors or processing units 401, a system memory 402, a bus 403 that connects the various system components (including the system memory 402 and the processing units 401).
Bus 403 represents one or more of several types of bus structures, including a memory bus or memory controller, a peripheral bus, an accelerated graphics port, a processor, or a local bus using any of a variety of bus architectures. By way of example, and not limitation, such architectures include Industry Standard Architecture (ISA) bus, micro channel architecture (MAC) bus, enhanced ISA bus, video Electronics Standards Association (VESA) local bus, and Peripheral Component Interconnect (PCI) bus.
Electronic device 40 typically includes a variety of computer system readable media. Such media can be any available media that is accessible by electronic device 40 and includes both volatile and non-volatile media, removable and non-removable media.
The system memory 402 may include computer system readable media in the form of volatile memory, such as Random Access Memory (RAM) 404 and/or cache memory 405. Electronic device 40 may further include other removable/non-removable, volatile/nonvolatile computer system storage media. By way of example only, storage system 406 may be used to read from and write to non-removable, nonvolatile magnetic media (not shown in FIG. 4, commonly referred to as a "hard drive"). Although not shown in fig. 4, a magnetic disk drive for reading from and writing to a removable non-volatile magnetic disk (e.g., a "floppy disk"), and an optical disk drive for reading from or writing to a removable non-volatile optical disk (e.g., a CD-ROM, DVD-ROM, or other optical media) may be provided. In such cases, each drive may be coupled to bus 403 through one or more data medium interfaces. Memory 402 may include at least one program product having a set (e.g., at least one) of program modules configured to carry out the functions of embodiments of the invention.
A program/utility 408 having a set (at least one) of program modules 407 may be stored in, for example, memory 402, such program modules 407 including, but not limited to, an operating system, one or more application programs, other program modules, and program data, each or some combination of which may include an implementation of a network environment. Program modules 407 generally perform the functions and/or methods of the described embodiments of the invention.
The electronic device 40 may also communicate with one or more external devices 409 (e.g., keyboard, pointing device, display 410, etc.), one or more devices that enable a user to interact with the electronic device 40, and/or any devices (e.g., network card, modem, etc.) that enable the electronic device 40 to communicate with one or more other computing devices. Such communication may occur through an input/output (I/O) interface 411. Also, electronic device 40 may communicate with one or more networks such as a Local Area Network (LAN), a Wide Area Network (WAN), and/or a public network, such as the Internet, through network adapter 412. As shown, network adapter 412 communicates with other modules of electronic device 40 over bus 403. It should be appreciated that although not shown in fig. 4, other hardware and/or software modules may be used in connection with electronic device 40, including, but not limited to: microcode, device drivers, redundant processing units, external disk drive arrays, RAID systems, tape drives, data backup storage systems, and the like.
The processing unit 401 executes various functional applications and data processing by running programs stored in the system memory 402, for example, implements the automatic overhaul method provided by the embodiment of the present invention.
Example five
A fifth embodiment of the present invention also provides a storage medium containing computer-executable instructions for performing an automated inspection method when executed by a computer processor. The method comprises the following steps:
receiving equipment fault information sent by a station control system, and generating a fault prompt instruction corresponding to the equipment fault information; the equipment fault information comprises equipment identification information and corresponding fault codes;
the fault prompting instruction is sent to a station control system, so that the station control system determines a processing mode of target equipment according to the fault prompting instruction, and the processing mode is sent to the target equipment, so that the target equipment performs self-detection;
and receiving detection feedback information corresponding to the self-detection, determining target equipment to be checked based on the detection feedback information, and sending an equipment list corresponding to the target equipment to be checked to target terminal equipment.
The computer storage media of embodiments of the invention may take the form of any combination of one or more computer-readable media. The computer readable medium may be a computer readable signal medium or a computer readable storage medium. The computer readable storage medium can be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or a combination of any of the foregoing. More specific examples (a non-exhaustive list) of the computer-readable storage medium would include the following: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In this document, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device.
The computer readable signal medium may include a propagated data signal with computer readable program code embodied therein, either in baseband or as part of a carrier wave. Such a propagated data signal may take any of a variety of forms, including, but not limited to, electro-magnetic, optical, or any suitable combination of the foregoing. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device.
Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to wireless, wireline, optical fiber cable, RF, etc., or any suitable combination of the foregoing.
Computer program code for carrying out operations for embodiments of the present invention may be written in any combination of one or more programming languages, including an object oriented programming language such as Java, smalltalk, C ++ and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any kind of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or may be connected to an external computer (for example, through the Internet using an Internet service provider).
Note that the above is only a preferred embodiment of the present invention and the technical principle applied. It will be understood by those skilled in the art that the present invention is not limited to the particular embodiments described herein, but is capable of various obvious changes, rearrangements and substitutions as will now become apparent to those skilled in the art without departing from the scope of the invention. Therefore, while the invention has been described in connection with the above embodiments, the invention is not limited to the embodiments, but may be embodied in many other equivalent forms without departing from the spirit or scope of the invention, which is set forth in the following claims.

Claims (10)

1. An automatic service method, comprising:
receiving equipment fault information sent by a station control system, and generating a fault prompt instruction corresponding to the equipment fault information; the equipment fault information comprises equipment identification information and corresponding fault codes;
the fault prompting instruction is sent to a station control system, so that the station control system determines a processing mode of target equipment according to the fault prompting instruction, and the processing mode is sent to the target equipment, so that the target equipment performs self-detection;
And receiving detection feedback information corresponding to the self-detection, determining target equipment to be checked based on the detection feedback information, and sending an equipment list corresponding to the target equipment to be checked to target terminal equipment.
2. The method of claim 1, comprising, prior to receiving the device failure information sent by the station control system and generating a failure indication instruction corresponding to the device failure information:
acquiring equipment state information of at least one equipment to be detected based on the station control system, and judging whether the equipment state information comprises a preset fault code or not;
if yes, determining the equipment state information as equipment fault information.
3. The method of claim 1, wherein generating a fault hint instruction corresponding to the device fault information comprises:
acquiring a fault code in the equipment fault information, and generating a fault prompt instruction corresponding to the fault code;
the fault prompting instruction comprises early warning prompting information and voice prompting information, and the voice prompting information comprises prompting information matched with the fault code.
4. The method of claim 1, wherein after said sending said fault notification instruction to a station control system, comprising:
determining target equipment based on the station control system according to the equipment identification information corresponding to the fault prompting instruction;
based on the fault code corresponding to the fault prompt instruction, the station control system determines a processing mode of the target equipment and sends the processing mode to the target equipment so that the target equipment executes a target program corresponding to the processing mode to perform self-detection;
the processing mode comprises at least one of a stop operation mode and an automatic overhaul mode.
5. The method of claim 4, wherein the processing mode is an automatic inspection mode, the receiving detection feedback information corresponding to the self-detection, and determining a target equipment to be inspected based on the detection feedback information, comprises:
if the received detection feedback information corresponding to the self-detection is maintenance failure prompt information, acquiring equipment identification information corresponding to the detection feedback information; the detection feedback information comprises overhaul success prompt information and overhaul failure prompt information;
And taking the target equipment corresponding to the equipment identification information as target equipment to be transported and checked.
6. The method of claim 5, wherein the sending the device list corresponding to the target device to be inspected to the target terminal device includes:
updating a preset equipment list based on equipment fault information and detection feedback information corresponding to the target equipment to be checked;
and pushing the equipment list to the target terminal equipment so that a target user corresponding to the target terminal equipment overhauls the equipment to be transported and checked according to the equipment fault information and the detection feedback information in the equipment list.
7. An automatic service device, comprising:
the system comprises a fault prompt instruction generation module, a fault prompt instruction generation module and a control module, wherein the fault prompt instruction generation module is used for receiving equipment fault information sent by a station control system and generating a fault prompt instruction corresponding to the equipment fault information; the equipment fault information comprises equipment identification information and corresponding fault codes;
the fault prompting instruction sending module is used for sending the fault prompting instruction to a station control system so that the station control system can determine a processing mode of target equipment according to the fault prompting instruction and send the processing mode to the target equipment so that the target equipment can perform self-detection;
And the equipment list sending module is used for receiving the detection feedback information corresponding to the self-detection, determining target equipment to be transported and detected based on the detection feedback information, and sending an equipment list corresponding to the target equipment to be transported and detected to target terminal equipment.
8. The apparatus of claim 7, wherein the fault hint instruction generation module comprises:
the fault code acquisition unit is used for acquiring a fault code in the equipment fault information and generating a fault prompt instruction corresponding to the fault code;
the fault prompting instruction comprises early warning prompting information and voice prompting information, and the voice prompting information comprises prompting information matched with the fault code.
9. An electronic device, the device comprising:
one or more processors;
storage means for storing one or more programs,
when the one or more programs are executed by the one or more processors, the one or more processors are caused to implement the auto-overhaul method of any of claims 1-6.
10. A computer readable storage medium, on which a computer program is stored, characterized in that the program, when being executed by a processor, implements the automatic service method according to any one of claims 1-6.
CN202210476202.8A 2022-04-29 2022-04-29 Automatic overhaul method and device, electronic equipment and storage medium Pending CN116488988A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN202210476202.8A CN116488988A (en) 2022-04-29 2022-04-29 Automatic overhaul method and device, electronic equipment and storage medium

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202210476202.8A CN116488988A (en) 2022-04-29 2022-04-29 Automatic overhaul method and device, electronic equipment and storage medium

Publications (1)

Publication Number Publication Date
CN116488988A true CN116488988A (en) 2023-07-25

Family

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Family Applications (1)

Application Number Title Priority Date Filing Date
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Country Status (1)

Country Link
CN (1) CN116488988A (en)

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