CN116485554A - Remote service docking method, computing device, and machine-readable storage medium - Google Patents

Remote service docking method, computing device, and machine-readable storage medium Download PDF

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CN116485554A
CN116485554A CN202210041746.1A CN202210041746A CN116485554A CN 116485554 A CN116485554 A CN 116485554A CN 202210041746 A CN202210041746 A CN 202210041746A CN 116485554 A CN116485554 A CN 116485554A
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remote service
business
service
computing device
data
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韩子剑
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Dajia Pension Insurance Co ltd
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Dajia Pension Insurance Co ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08Insurance
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services

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Abstract

The present disclosure relates to docking of multiple remote services, and provides a method for docking a remote service, comprising: obtaining and storing, by the computing device, a target address of the remote service; the method includes the steps of receiving, by a computing device, data returned from a remote service, the returned data including behavioral data of the target customer operating the remote service, a tracking identification identifying the business person, and a custom additional parameter, sending, by the computing device, the generated exclusive link to the business person for sending to a first target customer, and receiving, by the computing device and storing, the data returned from the remote service, the returned data including the behavioral data of the target customer operating the remote service, the tracking identification, and the custom additional parameter.

Description

Remote service docking method, computing device, and machine-readable storage medium
Technical Field
The present disclosure relates to remote service integration, and in particular, to interfacing of multiple remote services.
Background
At present, most insurance companies provide marketing exhibition tools for marketers to assist first-line team marketing ability development and improve overall marketing performance. Because of the wide variety of marketing and development tools, the cost of arranging special manpower for development by insurance companies is high, and the efficiency is low. Thus, marketing display platforms are typically developed by insurance companies to manage marketer identities, provide access to various types of marketing tools, and then access the insurance company's marketing display platform by more mature marketing tools (e.g., live, game, lottery) within the purchasing industry. Thus, marketers can use marketing tools provided by third parties to pick up own exclusive marketing tools and share the exclusive marketing tools with own clients for exhibition by using a marketing exhibition platform provided by a security company. In the process of the development of marketers, the marketing tools provided by the third party need to record the service condition of the tools, and support the re-association of client data to the marketers to which the tools belong so as to determine the attribution of the performance.
In the prior art, marketing tools are required to provide customized entrances and identity verification schemes for marketing display platforms as, for example, remote services. The marketer jumps to a third party marketing tool system through the marketing exhibition platform portal of the insurance company.
After the marketer jumps to the third-party marketing tool, the third-party marketing tool acquires the identity information of the marketer according to the identity confirmation scheme so as to carry out subsequent tracking work. The marketer forwards the marketing tool with the identity information to the customer. After the client uses the marketing tool, the marketing tool associates the client behavior data with the affiliated marketer and uniformly returns the client behavior data to the marketing exhibition platform of the insurance company.
The marketing exhibition platform needs to customize a special data receiving interface for the third party tool, records the attribution of the performance according to the identity information of the marketer after receiving the data, and displays the data to the marketer.
In the prior art, service data inside an insurance company including identity information of a marketer is transmitted to the outside of the insurance company through the Internet, and a certain risk of information leakage exists.
The marketing exhibition platform and the third party's marketing tool platform are in a customized docking mode. Every time a marketing tool is docked, the marketing exhibition platform and the third party marketing tool need to be docked for development. The marketing exhibition industry platform needs to be in butt joint with a large number of marketing tools, and manpower is wasted relatively.
Disclosure of Invention
In view of the technical drawbacks in the background art above, there is a need to provide a technical solution to improve the docking efficiency of a marketing tool as a remote service to a marketing exhibition platform and to reduce the security problems of exposing internal business data and personal information of business personnel to the outside.
In a first aspect of the present disclosure, there is provided a method of interfacing with a remote service, comprising:
obtaining and storing, by the computing device, a target address of the remote service;
generating a dedicated link for the business personnel by the computing equipment in response to the request of the business personnel for the remote service, wherein the dedicated link comprises the target address, a tracking identifier for identifying the business personnel and a self-defined additional parameter;
transmitting, by the computing device, the generated proprietary link to the first target client for transmission by the business person, and
data returned by the remote service is received and stored by the computing device, the returned data including behavior data of the target client operating the remote service, the tracking identification, and the custom additional parameters.
In a preferred example, the tracking identifications are defined and interpreted only internally by the business company and generated independently.
In a further preferred example, wherein the dedicated link can be sent by the first target client to the second target client.
In another preferred example, the tracking is identified as a filtering and/or indexing condition for business personnel.
In yet another preferred example, the computing device attributes the target customer behavior data to the matching business person based on tracking identification in the returned data.
In a further preferred example, wherein in response to the service content of the new online of the remote service, the device obtains and stores a new destination address of the service content of the new online of the corresponding remote service.
In a second aspect of the present disclosure, there is provided an apparatus for interfacing with a remote service, comprising:
the remote service target address acquisition engine is used for acquiring and storing the target address of the remote service;
the exclusive link configuration engine is used for responding to a request of a business person for remote service and generating an exclusive link for the business person, wherein the exclusive link comprises the target address, a tracking identifier for identifying the business person and a custom additional parameter;
the exclusive link sending engine is used for sending the exclusive link to the business personnel to be sent to the target client; and
the remote service data receiving engine is used for receiving data returned from the remote service, wherein the returned data comprises the client behavior data of the target client operating the remote service, the tracking identification and the custom additional parameters.
In a preferred example of the second aspect, wherein the tracking identity is defined and interpreted only internally by the business company and generated independently.
In a third aspect of the disclosure, there is provided a non-transitory machine-readable storage medium comprising instructions executable by a processing resource to cause a computing device to:
acquiring and storing a target address of a remote service;
responding to a request of a service person for remote service, generating an exclusive link for the service person, wherein the exclusive link comprises the target address, a tracking identifier for identifying the service person and a custom additional parameter;
transmitting the generated exclusive link to the business personnel, and
data returned from the remote service is received and stored, the returned data including customer behavior data of the target customer operating the remote service, the tracking identification, and the custom additional parameters.
In a preferred example of the third aspect, wherein the instructions are further executable by the processing resource to cause the computing device to:
and responding to the new online content of the remote service, and acquiring and storing a new target address of the new online content corresponding to the remote service.
According to the technical scheme, for the marketing exhibition platform, the service data is tracked by using the tracking identification and the custom additional parameters, so that customized development is not needed when various marketing tools serving as remote services are docked, and only the addresses of the marketing tools serving as remote services are configured on the marketing exhibition platform, so that a large amount of development cost is saved, the rapid completion of docking work is ensured, and the marketing tools are rapidly put into operation in a service company such as an insurance company.
In addition, the technical scheme of the invention manages the internal data of the business company such as the insurance company by using the tracking identification and the additional parameters, thereby achieving the purpose that the business data of the business company is still independently managed by the business company, and ensuring the data security of the business company such as the insurance company without being transferred to the outside through the Internet.
In the butt joint process, the technical scheme guarantees the safety of the business data of the insurance company, such as the identity information of the business personnel of the marketer, by using the tracking mark, and solves the risk of the identity information leakage of the business personnel.
Drawings
Fig. 1 is a diagram of an example implementation of an application scenario of the present disclosure.
Fig. 2 is a block diagram of an example computing device of the present disclosure.
FIG. 3 is a flowchart illustrating an example method of the present disclosure of an example sequence of operations that may be performed by an example computing device.
Fig. 4 is a block diagram of an example computing device of the present disclosure.
Like reference numerals designate similar, but not necessarily identical, elements throughout the figures. Moreover, the accompanying drawings provide examples and/or implementations consistent with the specification; however, the description is not limited to the examples and/or implementations provided in the drawings.
Detailed Description
In order to make the objects, technical solutions and advantages of the present disclosure more apparent, the present disclosure will be further described in detail with reference to the accompanying drawings and examples. It should be understood that the specific embodiments described herein are for purposes of illustration only and are not intended to limit the present disclosure. It will be apparent, however, to one skilled in the art that the present device, machine-readable storage medium, and method may be practiced without these specific details. Reference in the specification to "an example" or similar language means that a particular feature, structure, or characteristic described in connection with the example is included as described, but may not be included in other examples.
Fig. 1 is a diagram of an example implementation 100 of an application scenario of the present disclosure. In the example implementation 100, the application integration platform 114 of the present disclosure may be any computing platform as a computing device. Various remote services as needed may be integrated in the application integration platform 114. The application integration platform 114 may be a desktop computer, a server, or a computer terminal associated with a cloud service. In one example, the application integration platform 114 is a marketing exhibition platform for insurance business that facilitates business personnel of an insurance company to select a remote service to use from a plurality of remote services integrated by the application integration platform 114 as a marketing tool for exhibition. The application integration platform 114 may integrate the first remote service 110, the second remote service 112, or other desired multiple remote services not shown in fig. 1 into the application integration platform 114 for the business person to select an appropriate remote service therefrom and use the selected remote service for the exhibition.
In one example, the first remote service 110 may be a live remote service and the first remote service 112 may also be a lottery remote service. The application integration platform 114 may also integrate more desired remote services, such as network gaming. As applications and remote services evolve, more available and desired remote services may be made available to the application integration platform 114. The first remote service 110 and the first remote service 112 are remote services provided by the providers, respectively, and may be executed on local servers of the providers or on computing clouds associated by the providers themselves. The application integration platform 114 may also go to remote services that have been integrated.
For integration purposes, the application integration platform 114 first obtains a target address of the first remote service 110, such as a link address, URL, or other address information that may identify the first remote service 110, via the network 108, and by accessing the target address, the first remote service may be accessed to thereby access the first remote service to perform an operation. The application integration platform 114 stores the obtained target address of the first remote service 110 locally, or in an associated database 116 accessible to the application integration platform 114, or on a storage cloud (not shown) via the network 108.
The application integration platform 114 may integrate the second remote service 112 or more other remote services in a similar manner as the first remote service 110. The application integration platform 114 stores the obtained target address of the second remote service 112 locally or in a database 116 or otherwise.
The application integration platform 114 may authorize one or more business people of the business company (e.g., insurance company) to use the application integration platform 114. The business person 1, 2 may be a marketer of an insurance company. Business persons 1, 2 develop their own business by using the first remote service 110, the second remote service 112, or more other remote services integrated onto the application integration platform 114 as marketing tools. The application integration platform 114 generates tracking identifications (trackIDs) for the business people 1, 2, respectively, internally and independently, and stores the generated tracking identifications in a local or associated database 116. The tracking identification is used by a business company (e.g., insurance company) in an internal business system to record and identify information of business personnel using the first remote service 110 (e.g., the first marketing tool). In one example, the tracking identifier is randomly generated and may be a 40-bit length string that is a unique code of information of a business person using a remote service, wherein the string is non-repeatable. The string may take other lengths, for example, depending on the personnel and planning of the business company. In one example, the tracking identifier refers to a portion of personal information such as identity information of a business person and forms a non-duplicate 40-bit-length string as the tracking identifier in conjunction with assignment information such as a business company (e.g., a code specified by an insurance company or an internally assigned code). In another example, the tracking identifier does not refer to personal information such as identity information of the business person at all, but is defined, interpreted and randomly generated by the business company as a non-duplicate 40-bit-length string. The tracking identifier is generated by a service company (such as an insurance company) and defined and interpreted by the service company, and only the service company (such as the insurance company) can interpret the meaning of the tracking identifier, so that the external environment can not interpret the tracking identifier even if the external environment intercepts the tracking identifier, and related service information represented behind the tracking identifier and identity information of corresponding service personnel and the like cannot be obtained through the tracking identifier. In this way, the security of the relevant internal service information and/or the identity information of the service personnel, etc. is ensured.
The business person 1 may select and request a desired remote service, such as the first remote service 110, to be used on the display of the application integration platform 114. Business person 1 may also use his own computer 102 to remotely log into a page of application integration platform 114 over network 108 to select and request a desired remote service, such as first remote service 110. The business person 2 may also use his mobile terminal 104 to remotely log into a page of the application integration platform 114 via the network 108 to select and request a desired remote service, such as the first remote service 110.
When business person 1 or business person 2 selects and requests to conduct a business using a desired remote service, such as first remote service 110, on a page of application integration platform 114, application integration platform 114 obtains an already stored target address corresponding to first remote service 110 from database 116 or locally, then reads a tracking identification (trackID) generated for the business person and an additional parameter (extpara) associated with the tracking identification, and then appends the tracking identification and additional parameter to the target address of the remote service, thereby generating a first dedicated link for the business person. The first proprietary link may be in the form of, for example, a locked_url1trackID=xxx&extpara=xxx, which can point to the first remote suitService 110. The extpara is generated independently from the service integration platform 114 as an additional parameter, and is used for appending some reference information required in the subsequent scene. In one example, the additional parameters may be issued by the business integration platform 114 for checking information on the number of uses, frequency, etc. of the first remote service 110 (as a marketing tool). In another example, the additional parameters may be generated by the business integration platform 114 for recording information temporarily carried by business personnel, such as information of a temporal marketing group, temporal marketing commission, etc., to which the first remote service belongs. These reference information are saved in a customer (guest) record of the business person as a marketer for use in subsequent scenarios. The tracking identity (i.e., trackID) and additional parameters (extpara) are generated independently within the application integration platform 114, which is, for example, a marketing display platform, and their meaning is defined by the application integration platform 114 itself, which is interpreted itself, using the tracking identity (i.e., trackID) and additional parameters (extpara) itself. The remote service as a third party marketing tool does not need to understand the business meaning expressed by the two parameters, and only needs to be used as a technical field for storage processing. Internal data of a business company (e.g., an insurance company) is managed through trackID, extpara so that the business data of the company is still independently managed by the company without being streamed to the outside through a network.
The application integration platform 114 provides the first proprietary link generated for the business person to the business person for downloading or copying or sending the generated first proprietary link over the network 108 to the business person 1 or the business person 2 requesting use of the first remote service.
After receiving the first proprietary link, business person 1 or business person 2 requesting the first proprietary link provides the first proprietary link to one or more target clients 106 or forwards the first proprietary link to one or more target clients 106 over network 108 for use by the same.
After receiving the first proprietary link, the one or more target clients 106 access the first remote service 110 using the first proprietary link (tracked_url1). The target client 106 opens and enters the first remote service (e.g., as a first marketing tool) and operates on it. During this time, the first remote service 110 tracks the operational behavior of the target client 106 on the first remote service 110 and records field data corresponding to the operational behavior. When the first remote service 110 records the data of the customer operation behavior, the tracking identifier of the business person and the additional parameter associated with the tracking identifier are added on each record at the same time, that is, the tracking identifier and the additional parameter are recorded together with the customer behavior data in a database, for example. The tracking identification may be conditioned on data filtering and/or indexing by the first remote service and application integration platform 114. The additional parameters may also be conditioned by the first remote service and application integration platform 114 for data filtering, but need not be indexed.
After the target client 106 completes the operation of the first remote service 110, the first remote service 110 also correspondingly completes the recording of the client behavior. The first remote service 110 invokes a first API to return a record of customer behavior along with the tracking identification of the business person and associated additional parameters to the business integration platform 114.
In a preferred example, the target client 106 receives the first dedicated link from the service person 1 or 2 and then forwards and shares the first dedicated link to other target clients. The customer's operational behavior after the other target customer enters the first remote service via the first proprietary link is also recorded by the first remote service 110 along with the tracking identity and associated additional parameters of the business person providing the first proprietary link. When the other target clients complete the operation of the first remote service 110, the first remote service is also returned to the business integration platform 114 along with the recorded other target client operational behavior data and the co-recorded tracking identification of business personnel and associated additional parameters.
After receiving the data returned from the first remote service 110, the service integration platform 114 obtains the tracking identification of the service personnel and additional parameters thereof, and stores the data in the local or database 116 according to the tracking identification and the additional parameters. The service integration platform 114 filters the returned data in the database with the tracking identifier as a search key to attribute the returned data in the database caused by the business person matching the tracking identifier to the matched business person as marketing data of the matched business person. The service integration platform 114 may also count, for example, the number of times, frequency, etc. that the first remote service (as a marketing tool) is used, based on the additional parameters, in a database, for example, for recommendation or decision-making purposes.
In a preferred example, the business integration platform 114 also feeds back the received return data to business personnel requesting use of the first remote service 110 so that the requesting business personnel further learn the preferences and choices of the target user based on the target client behavior data in the return data to further determine, select, or optimize the manner of interaction with the target client.
When business person 1 or 2 requests use of second remote service 112 from business integration platform 114, business integration platform 114 generates a second proprietary connection directed to second remote service 112 in a similar manner to generating a first proprietary link for business person 1 or 2 for first remote service 110, appends the tracking identification of business person 1 or 2 and associated additional parameters to the target address directed to second remote service 112, thereby generating a second proprietary link for the business person directed to second remote service 112, which may be shaped as a tracking_url2, for exampletrackID=xxx&extpara=xxx。
The business person 1 or 2 sends the second proprietary link received from the business integration platform 114 to the one or more target clients 106 such that the one or more target clients 106 enter and operate the second remote service 112 via the second proprietary link. The second remote service 112 records the customer behavior data of the target customer 106 operating the second remote service 112 and records the tracking identification of the business person 1 or 2 and associated additional parameters together with the customer behavior data of the target customer 106. The second remote service 112 communicates the recorded target customer behavior data with the tracking identification of business person 1 or 2 and the associated additional parameters back to the business integration platform 114 by calling a second API.
After receiving the data returned from the second remote service 110, the service integration platform 114 obtains the tracking identification of the service personnel and associated additional parameters therein, and stores the data in the local or database 116 according to the tracking identification and the additional parameters. The service integration platform 114 filters the returned data in the database with the tracking identifier as a search key to attribute the data returned by the second remote service 112 in the database caused by the business person matching the tracking identifier to the matched business person as marketing data of the matched business person.
In the preferred example, the business integration platform 114 periodically polls the first remote service 110 and the second remote service 112 over the network 108 to learn whether the first remote service 110 and the second remote service 112 have an address change or whether new service content needs to be online. The polling period may be configured for different time periods. In yet another preferred example, the service integration platform 114 passively receives update notifications of the first remote service 110 or the second remote service 112 to learn whether the first remote service 110 or the second remote service 112 has an address change or whether new service content needs to be online.
If there is a change in the destination address of the first remote service 110 or the second remote service 112, the business integration platform 114 replaces the old destination address stored locally or in the database 116 with the changed destination address of the first remote service 110 or the second remote service 112, so that the updated destination address of the remote service is used when generating new proprietary links in the future.
If the first remote service 110 or the second remote service 112 has new service contents to be online, the service integration platform 114 acquires and stores a new target address of the first remote service 110 or the second remote service 112 corresponding to the new contents to be online as a target address of a new remote service for selection and use by service personnel. When a business person requests to use the new online service content, the application integration platform 114 appends the business person's tracking identification and additional parameters to the new target address to generate a new proprietary link to the online service content. By configuring a new target address corresponding to the new online service content in combination with the tracking identifier and the additional parameter of the service personnel, the new online service content can be quickly used as a new remote service. This effectively increases the docking efficiency of marketing tools as remote services while reducing or even eliminating the development time costs and labor costs spent interfacing with remote services.
Fig. 2 is a block diagram of an example computing device 200 of the present disclosure. Computing device 200 may be used to implement business integration platform 114 in fig. 1. In an example, the computing device 200 includes a system 202, the system 202 including engines 204-210. As described herein, an engine may be any combination of hardware and programming to implement the functionality of the respective engine. In some examples described herein, a combination of hardware and programming may be implemented in a number of different ways. For example, the programming for the engine may be processor-executable instructions stored on a non-transitory machine-readable storage medium, and the hardware for the engine may include processing resources to execute those instructions.
In these examples, a computing device implementing such an engine may include a machine-readable storage medium storing instructions and processing resources to execute the instructions, or the machine-readable storage medium may be stored and accessed separately by the computing device and processing resources. In some examples, the engine may be implemented in circuitry. Further, the processing resources used to implement the engine may include one or more Central Processing Units (CPUs), one or more Graphics Processing Units (GPUs), one or more Application Specific Integrated Circuits (ASICs), and/or other such types of logic components that may be implemented for data processing.
The example computing device 200 of fig. 2 may be a server, workstation, or computer platform. Computing device 200 includes a remote service target address retrieval engine 204 to retrieve, by retrieval, a target addressThe target address (e.g., URL) of the remote service is stored, for example, in a database or locally. The computing device 200 includes a proprietary link configuration engine 206 to generate a proprietary link for a business person in response to a request for a remote service by the business person. Specifically, the proprietary link configuration engine 206 retrieves the target address of the requested remote service from a database or locally, then reads the tracking identifier of the business person and additional parameters associated with the tracking identifier, and then appends the tracking identifier and additional parameters to the target address of the remote service, thereby generating a proprietary link for the business person, which may be, for example, in the form of a tracking_urltrackID=xxx&extpara=xxx. The tracking identification and additional parameters are independently generated internally by computing device 200. In one example, the tracking identifier is generated independent of personal information such as identity information of the business person. The computing device 200 further includes a proprietary link transmission engine 208 to transmit to business personnel the proprietary links for remote services generated by the proprietary link configuration engine 206 for the business personnel. The business person transmits the received proprietary links to one or more target clients for operation and use by the target clients. When the target client uses the exclusive link to access the remote service and operate the remote service, when the remote service records the data of the client operation behaviors, the tracking identification and the additional parameters of the service personnel are added on each record at the same time, namely, the tracking identification and the additional parameters are recorded together with the client operation data. The remote service, after completing the recording, returns the recorded customer behavior data to the computing device 200 via the API along with the tracking identification and additional parameters. The computing device 200 also includes a remote service data receiving engine 210 for receiving data returned from the remote service and obtaining tracking identification and additional parameters of the business personnel therein. The computing device 200 also filters the returned data in the database using the tracking identifier as a search key to attribute the received returned data to the matched business person for statistics of the business personIs a marketing data of (a). Computing device 200 may also count, for example, the number of times a remote service is used, frequency, etc., based on the additional parameters, for example, in a database, for purposes such as recommendation or decision making.
In a preferred example, in response to a change in the target address of the remote service, the computing device 200 uses the remote service target address acquisition engine 204 to update and replace the just-in-place target address of the remote service stored in the database for use in generating the proprietary link.
In a preferred example, in response to a remote service having new service content to be online, computing device 200 uses remote service destination address acquisition engine 204 to acquire and store a new destination address for the remote service corresponding to the new content to be online as a new remote service for selection and use by business personnel. When a business person requests to use the new online service content, the computing device 200 appends the business person's tracking identification and additional parameters to the new target address using the proprietary link configuration engine 206 to generate a new proprietary link that is directed to the online service content.
FIG. 3 is a flowchart illustrating an example method 300 of the present disclosure that may be performed by an example computing device. In some examples, the operations included in the flowcharts may be embodied in the form of instructions in a memory resource, such as a machine-readable storage medium, memory, portable storage bank. The instructions may be executable by a processing resource to cause a computing device (e.g., computing device 200 of fig. 2, etc.) to perform operations corresponding to the instructions. Additionally, the examples provided in fig. 3 may be embodied in a computing device, machine-readable storage medium, process, and/or method. In some examples, the example processes and/or methods disclosed in the flow chart of fig. 3 may be implemented by one or more engines implemented in the computing device 200, such as the example engines 204-210 of fig. 2.
In accordance with the method 300 depicted in FIG. 3, a computing device obtains a target address (e.g., URL) of a remote service and stores it locally or in a database associated with the computing device at block 302. The computing device responds to the business person's remote service at block 304And requesting to generate a dedicated link for the business personnel. Specifically, to generate a proprietary link for a business person, a computing device retrieves a target address of a requested remote service from a database or locally, then reads a tracking identification (trackID) of the business person and an additional parameter (extpara) associated with the tracking identification, and then appends the tracking representation and additional parameter to the target address of the remote service, thereby generating a proprietary link for the business person, which may be in the form of, for example, a tracked_urltrackID=xxx&extpara=xxx. The tracking identification and the additional parameters are independently generated internally by the computing device. In one example, the generation of the tracking identifier is independent of the personal identity information of the business person. In another example, the generation of the tracking identifier references only part of the business person's personal identity information. The additional parameters may be issued or generated by the computing device, as described above. The computing device sends the generated proprietary link to the business person at block 306. The business person transmits the received proprietary links to one or more target clients for operation and use by the target clients. When the target client uses the exclusive link to access the remote service and operate the remote service, the remote service records the data of the client operation behaviors, and adds the tracking identification and the additional parameters of the service personnel on each record at the same time, namely, records the tracking identification and the additional parameters together with the client operation data. The remote service, after completing the recording, returns the recorded customer behavior data to the computing device via the API along with the tracking identification and additional parameters. The target customer behavior information includes, but is not limited to, a target customer (guest) record, usage record, and a guest acquisition record of a practitioner.
The computing device receives and stores the recorded data returned by the remote service, obtains the tracking identification and additional parameters of the business personnel therein, and stores the returned data in a local or database according to the tracking identification and the additional parameters at block 308. The computing device also filters the return data in the database as search keys with the tracking identifications to attribute the return data in the database caused by the matched business person to the matched business person as marketing data at block 308. The computing device may also count, for example, the number of times, frequency, etc. that the corresponding remote service is used, based on said additional parameters, in a database, for example, for recommendation or decision-making purposes.
In a preferred example, the method 300 further includes, at block 310, the computing device providing the targeted customer behavior data in the backhauled data as feedback to the business person based on the matched tracking identification. The business personnel further acquire the preference and selection of the target user according to the target client behavior data in the feedback data so as to further determine, select or optimize the interaction mode with the target client.
In a preferred example, the target client may forward and share the proprietary links received from the practitioner to other target clients on its own, in accordance with method 300. The remote service is also returned to the computing device along with the recorded other customer operational behavior data and the co-recorded tracking identification of business personnel and associated additional parameters.
In a preferred example, according to method 300, in response to a change in a target address of a remote service, a computing device updates and replaces an on-site target address of the remote service stored in a database for use in generating a proprietary link.
In a preferred example, in response to the remote service having new service content to be online, the computing device obtains and stores a new target address for the remote service corresponding to the new content to be online as a new remote service for selection and use by business personnel in accordance with method 300. When a business person requests to use the new online service content, the computing device appends the tracking identification of the business person and the custom additional parameter to the new target address to generate a new proprietary link directed to the online service content.
Fig. 4 is a block diagram illustrating a computing device 400 of the present disclosure. Examples of computing devices as disclosed herein include a computer platform, a workstation, a smart device, a server, a processing node of a server, a data center comprising a plurality of servers, and/or any other such data processing device. In an example, computing device 400 includes a processing resource 402 and a machine-readable storage medium 404, which may be referred to as memory and/or memory resources. In the examples described herein, the processing resource 402 may include at least one hardware-based processor. Further, the processing resource 402 may include one processor or multiple processors, where the processors may be configured in a single computing device 400 or distributed across multiple computing devices connected locally and/or remotely. As will be appreciated, the processing resources 402 may include one or more general-purpose data processors and/or one or more specialized data processors. For example, the processing resources 402 may include a Central Processing Unit (CPU), a Graphics Processing Unit (GPU), an Application Specific Integrated Circuit (ASIC), and/or other such configuration of logic components for data processing.
The machine-readable storage medium 404 may represent a Random Access Memory (RAM) device including the main memory of the example computing device 400, as well as any supplemental levels of memory, such as cache memories, nonvolatile or backup memories (e.g., programmable or flash memories), read-only memories, and the like. Additionally, the machine-readable storage medium 404 may be considered to include memory physically located elsewhere, such as any cache memory in a microprocessor; and any storage capacity used as virtual memory, e.g., as stored on a mass storage device or on another computing device in communication with the example computing device 400. Further, the machine-readable storage medium 404 may be non-transitory. In some examples, the processing resources 402 and machine-readable storage medium 404 may correspond to processing units and memory units disposed in at least one server.
In general, the machine-readable storage medium 404 may be encoded with instructions and/or store instructions that may be executed by the processing resource 402, wherein execution of such instructions may cause the processing resource 402 and/or the computing device 400 to perform the functions, processes, and/or sequences of operations described herein. In the example of fig. 4, machine-readable storage medium 404 includes instructions to obtain and store a remote locationInstructions 406 for a target address of a program service, such as a URL of a remote service, the obtained target address being stored in a database associated with the local or computing device 400. The machine-readable storage medium 404 also includes instructions 408 to generate a proprietary link in response to a request for a remote service by a business person, and in particular, the computing device 400 executes the instructions 408 to generate a proprietary link for a business person in response to a request for a remote service by a business person. Specifically, to generate a proprietary link for a business person, computing device 400 retrieves a target address of a requested remote service from a database or locally, then reads a tracking identification of the business person and additional parameters associated with the tracking identification, and then appends the tracking identification and additional parameters to the target address of the remote service, thereby generating a proprietary link for the business person, which may be in the form of, for example, a tracking_urltracked=xxx&extpara=xxx. The machine-readable storage medium 404 also includes instructions 410 for sending the generated proprietary link to the business person so that the business person sends the proprietary link to the target client. The machine-readable storage medium 404 also includes instructions 412 for receiving and storing data returned by the remote service, wherein the data returned by the remote service includes the remote service recording behavior data of the target client operating the remote service and the tracking identification and additional parameters, i.e., the behavior data of the target client is transmitted from the remote service to the computing device 400 as returned data along with the tracking identification and additional parameters. The computing device 400 obtains the tracking identifier and the additional parameter of the business person from the returned data, and stores the data in a local or database according to the tracking identifier and the additional parameter, wherein the tracking identifier is used as a search key of the business person and is used for counting marketing data of the business person and business data of the home business person. Additional parameters in the returned data may also be counted, for example, to count the number of times the remote service is used, frequency, etc.
In a preferred example, the machine-readable storage medium 404 further includes instructions 414 for providing the customer behavior data in the backtransmission data to the matched business person according to the matched tracking identification. The business personnel further acquire the preference and selection of the target user according to the target client behavior data in the feedback data so as to further determine, select or optimize the interaction mode with the target client.
In a preferred example, in an implementation of computing device 400, the target client may forward and share proprietary links received from the service personnel to other clients on its own. The remote service is also returned to the computing device 400 along with the recorded other customer operational performance data along with the co-recorded tracking identification of business personnel and associated additional parameters.
In a preferred example, the machine-readable storage medium 404 further includes instructions to update and replace the just-in-place target address of the remote service stored in the database for use in generating the proprietary link in response to the target address change of the remote service.
In a preferred example, the machine-readable storage medium 404 further includes instructions to obtain and store a new destination address for the new content to be brought on line for the remote service as a new remote service for selection and use by business personnel in response to the remote service having new service content to be brought on line. When a business person requests to use the new online service content, computing device 400 also invokes instruction 408 to append the business person's tracking identification and custom additional parameters to the new target address to generate a new proprietary link to the online service content.
Although not shown in fig. 1-4, to facilitate operation by business personnel, some example computing devices may include a user interface that incorporates one or more user input/output devices, such as one or more buttons, a display, a touch screen, speakers, and the like. The user interface may thus transmit data to and receive data from the processing resource. For example, a user may select one or more remote services via a user interface, and the processing resource may cause the backhaul data or proprietary links to be output on a screen or other output device of the user interface. Further, the computing device may include a network interface device. Typically, the network interface device comprises one or more hardware devices, such as a network interface card, to communicate data to remote services, to the computing terminals of business personnel, over one or more communication networks.
The foregoing description has been presented to illustrate and describe examples of the principles described. The description is not intended to be exhaustive or to limit the examples to any precise form disclosed. Many modifications and variations are possible in light of the present description.

Claims (10)

1. A method of interfacing with a remote service, comprising:
obtaining and storing, by the computing device, a target address of the remote service;
generating a dedicated link for the business personnel by the computing equipment in response to the request of the business personnel for the remote service, wherein the dedicated link comprises the target address, a tracking identifier for identifying the business personnel and a self-defined additional parameter;
transmitting, by the computing device, the generated proprietary link to the business person for transmission to the first target client, and
data returned from the remote service is received and stored by the computing device, the returned data including behavior data of the target client operating the remote service, the tracking identification, and the custom additional parameters.
2. The method of claim 1, wherein the tracking identity is defined and interpreted only internally by a business company and generated independently.
3. The method of claim 1, wherein the proprietary link is capable of being sent by a first target client to a second target client.
4. The method of claim 1, wherein the tracking identification is as a filtering and/or indexing condition for business personnel.
5. The method of claim 1, wherein the computing device attributes the target customer behavior data to the matching business person based on tracking identification in the returned data.
6. The method of claim 1, wherein the device obtains and stores a new destination address corresponding to new online content of the remote service in response to the service content of the new online of the remote service.
7. An apparatus for interfacing with a remote service, comprising:
the remote service target address acquisition engine is used for acquiring and storing the target address of the remote service;
the exclusive link configuration engine is used for responding to a request of a business person for remote service and generating an exclusive link for the business person, wherein the exclusive link comprises the target address, a tracking identifier for identifying the business person and a custom additional parameter;
the exclusive link sending engine is used for sending the exclusive link to the business personnel to be sent to the target client; and
the remote service data receiving engine is used for receiving data returned from the remote service, wherein the returned data comprises the client behavior data of the target client operating the remote service, the tracking identification and the custom additional parameters.
8. The computing device of claim 7, wherein the tracking identifications are defined and interpreted only internally by a business company and generated independently.
9. A non-transitory machine-readable storage medium comprising instructions executable by a processing resource to cause a computing device to:
acquiring and storing a target address of a remote service;
responding to a request of a service person for remote service, generating an exclusive link for the service person, wherein the exclusive link comprises the target address, a tracking identifier for identifying the service person and a custom additional parameter;
transmitting the generated exclusive link to the business person for transmission to the first target client, and
and receiving and storing data returned by the remote service, wherein the returned data comprises the client behavior data of the target client operating the remote service, the tracking identification and the custom additional parameters.
10. The non-transitory machine-readable storage medium of claim 9, wherein the instructions are further executable by a processing resource to cause a computing device to:
in response to the service content of the new online of the remote service, a new target address of the content of the new online of the corresponding remote service is acquired and stored.
CN202210041746.1A 2022-01-14 2022-01-14 Remote service docking method, computing device, and machine-readable storage medium Pending CN116485554A (en)

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