CN116304328A - Service resource selection and recommendation method and device, electronic equipment and storage medium - Google Patents

Service resource selection and recommendation method and device, electronic equipment and storage medium Download PDF

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Publication number
CN116304328A
CN116304328A CN202310262876.2A CN202310262876A CN116304328A CN 116304328 A CN116304328 A CN 116304328A CN 202310262876 A CN202310262876 A CN 202310262876A CN 116304328 A CN116304328 A CN 116304328A
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China
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service
user
input
target
service resource
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CN202310262876.2A
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Chinese (zh)
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张佳翼
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Beijing 58 Information Technology Co Ltd
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Beijing 58 Information Technology Co Ltd
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Priority to CN202310262876.2A priority Critical patent/CN116304328A/en
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/95—Retrieval from the web
    • G06F16/953—Querying, e.g. by the use of web search engines
    • G06F16/9535—Search customisation based on user profiles and personalisation
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/95—Retrieval from the web
    • G06F16/953—Querying, e.g. by the use of web search engines
    • G06F16/9538—Presentation of query results
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0631—Item recommendations
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0641—Shopping interfaces
    • G06Q30/0643—Graphical representation of items or shoppers
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02D—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
    • Y02D10/00—Energy efficient computing, e.g. low power processors, power management or thermal management

Abstract

The application provides a service resource selection and recommendation method, a device, an electronic device and a storage medium, wherein the service resource selection method comprises the following steps: displaying a service resource list page; when user service demand information is acquired and first input of a user to a first control in a service resource list page is received, responding to the first input, reporting the user service demand information to a target platform, and displaying candidate recommendation cards respectively corresponding to N candidate service resources fed back by the target platform; and when the first input is not received and the second input of the user in the service resource list page is received, responding to the second input, and sending a recommendation request for recommending the service resource to the target platform. The service resource recommendation method and the service resource recommendation system can be used for actively determining the proper service resource by the user, can be matched with the target platform and the third party to recommend the service resource for the user, can be compatible with two service resource recommendation modes, give more options to the user, improve the selection experience of the user, and can improve the retention rate of the user.

Description

Service resource selection and recommendation method and device, electronic equipment and storage medium
Technical Field
The present disclosure relates to the field of computer technologies, and in particular, to a service resource selection and recommendation method, apparatus, electronic device, and storage medium.
Background
In the service industry, in order to provide high-quality service for users, a service platform can provide appropriate service resources for users according to actual demands of the users.
Currently, a service platform can provide appropriate service resources for users in two ways. Mode one: the service platform provides a plurality of candidate service resources for the user to select based on the user demand, and the user selects a proper service resource from the plurality of candidate service resources; mode two: the service platform obtains the user requirements, issues clues to the merchant, and the merchant receives the order and then links the user to match the service resources for the user through the clues.
The two modes correspond to one page, so that a user needs to browse two pages, and because two different modes are adopted to provide service resources for the user, brokers corresponding to the two modes can fight the user, conflict is easily caused, and the benefits of the service platform are lost.
Disclosure of Invention
In view of the foregoing, embodiments of the present application provide a service resource selection and recommendation method, apparatus, electronic device, and storage medium that overcome or at least partially solve the foregoing problems.
In a first aspect, an embodiment of the present application provides a service resource selection method, which is applied to a user terminal, and includes:
displaying a service resource list page;
under the condition that user service demand information is acquired and first input of a user to a first control in the service resource list page is received, responding to the first input, reporting the user service demand information to a target platform, and displaying candidate recommended cards which are fed back by the target platform and respectively correspond to N candidate service resources matched with the user service demand information, wherein N is an integer greater than or equal to 1;
and under the condition that the first input is not received and the second input of the user in the service resource list page is received, responding to the second input, and sending a recommendation request for recommending the service resource to the target platform.
In a second aspect, an embodiment of the present application provides a service resource recommendation method, which is applied to a target platform, and includes:
receiving target information sent by a user terminal;
under the condition that the target information is user service demand information, determining candidate recommendation cards corresponding to the N matched candidate service resources respectively based on the user service demand information, feeding back the N candidate recommendation cards to the user terminal, wherein N is an integer greater than or equal to 1, and the user service demand information is sent by the user terminal under the conditions of acquiring the user service demand information and receiving first input of a first control in a service resource list page;
In the case where the target information is a recommendation request indicating recommended service resources, a target merchant is determined among a plurality of merchants based on the recommendation request carrying user service demand information, and the service resources are provided by the target merchant.
In a third aspect, an embodiment of the present application provides a service resource selection device, which is applied to a user terminal, including:
the display module is used for displaying a service resource list page;
the reporting and displaying module is used for responding to the first input when acquiring the user service demand information and receiving the first input of the user to the first control in the service resource list page, reporting the user service demand information to a target platform, and displaying N candidate recommended cards which are fed back by the target platform and respectively correspond to N candidate service resources matched with the user service demand information, wherein N is an integer greater than or equal to 1;
and the first sending module is used for responding to the second input and sending a recommendation request for recommending the service resource to the target platform under the condition that the first input is not received and the second input of the user in the service resource list page is received.
In a fourth aspect, an embodiment of the present application provides a service resource recommendation device, which is applied to a target platform, including:
the second receiving module is used for receiving the target information sent by the user terminal;
the feedback module is used for determining candidate recommendation cards corresponding to the N matched candidate service resources respectively based on the user service demand information when the target information is the user service demand information, feeding the N candidate recommendation cards back to the user terminal, wherein N is an integer greater than or equal to 1, and the user service demand information is sent by the user terminal when the user service demand information is acquired and a first input to a first control in a service resource list page is received;
and the determining module is used for determining a target merchant among a plurality of merchants based on the recommendation request carrying user service requirement information and providing service resources by the target merchant when the target information is the recommendation request indicating recommended service resources.
In a fifth aspect, an embodiment of the present application provides an electronic device, including a processor, a memory, and a computer program stored on the memory and executable on the processor, where the computer program when executed by the processor implements the steps of the service resource selection method according to the first aspect or implements the steps of the service resource recommendation method according to the second aspect.
In a sixth aspect, embodiments of the present application provide a computer readable storage medium, on which a computer program is stored, which when executed by a processor, implements the steps of the service resource selection method as described in the first aspect or implements the steps of the service resource recommendation method as described in the second aspect.
According to the technical scheme, through displaying the service resource list page, under the conditions that the user service demand information is acquired and the first input of the user in the service resource list page is received, the user service demand information is reported, N candidate recommendation cards matched with the user service demand information are displayed, the user can select the service resource based on the N candidate recommendation cards, and the user can actively determine the proper service resource; under the condition that a second input of a user in a service resource list page is received, a recommendation request for recommending the service resources meeting the requirements is sent, a proper merchant can be selected for the user by the target platform, and the proper service resources are provided for the user by the merchant, so that the service resources are recommended for the user by the cooperation of the target platform and the merchant; and the service resource list page is provided with the entry for entering the first service mode for actively selecting the service resource and the entry for entering the second service mode for sending the recommendation request, so that two service resource recommendation modes are compatible, conflicts of different service modes are isolated, the page conversion rate is improved, more options can be given to users, the selection experience of the users is improved, and the retention rate of the users can be improved.
Drawings
Fig. 1 is a schematic diagram of a service resource selection method according to an embodiment of the present application;
FIG. 2 is a schematic diagram of a display service resource list page according to an embodiment of the present application;
FIG. 3 is a schematic diagram of a trigger prompt pop-up display according to an embodiment of the present disclosure;
fig. 4 is a schematic diagram of a service resource recommendation method according to an embodiment of the present application;
fig. 5 shows a schematic diagram of a service resource selection device provided in an embodiment of the present application;
fig. 6 shows a schematic diagram of a service resource recommendation device provided in an embodiment of the present application;
fig. 7 shows a schematic structural diagram of an electronic device according to an embodiment of the present application.
Detailed Description
The following description of the embodiments of the present application will be made clearly and fully with reference to the accompanying drawings, in which it is evident that the embodiments described are some, but not all, of the embodiments of the present application. All other embodiments, which can be made by one of ordinary skill in the art based on the embodiments herein without making any inventive effort, are intended to be within the scope of the present application.
It should be appreciated that reference throughout this specification to "one embodiment" or "an embodiment" means that a particular feature, structure or characteristic described in connection with the embodiment is included in at least one embodiment of the present application. Thus, the appearances of the phrases "in one embodiment" or "in an embodiment" in various places throughout this specification are not necessarily all referring to the same embodiment. Furthermore, the particular features, structures, or characteristics may be combined in any suitable manner in one or more embodiments. The plurality of embodiments of the present application may include two and more than two.
In various embodiments of the present application, it should be understood that the sequence numbers of the following processes do not mean the order of execution, and the order of execution of the processes should be determined by the functions and internal logic thereof, and should not constitute any limitation on the implementation process of the embodiments of the present application.
Aiming at the problems that in the prior art, a service platform provides proper service resources for users in two ways, so that the users need to browse two pages, a broker strives for users to cause conflict and damage to benefits of the service platform, the service resource selection method applied to a user terminal side and the service resource recommendation method applied to a target platform side are provided, two service resource recommendation modes can be compatible, more options are provided for the users, and the selection experience of the users is improved.
The following describes a service resource selection method applied to a user terminal side, and referring to fig. 1, the method includes:
and 101, displaying a service resource list page.
In this embodiment, the user terminal is provided with a target application supporting provision of service resources, where the service resources may be service resources of a home type, service resources of a moving type, service resources of a maintenance type, service resources of a renting type, and the like, specifically, the service resources may be service personnel, devices, and apparatuses, and for example, the service resources serve vehicles corresponding to the renting service. In the case where the user terminal runs the target application, a service resource list page may be displayed in a graphical user interface of the user terminal. The page may be a list page corresponding to a certain service, and the page may include a recommended card corresponding to a service resource recommended by a default for the certain service, where the service resource recommended by default may be a service resource with a high score, a service resource of a main push, and the like.
After the service resource list page is displayed, a first service mode of actively selecting the service resource by the user can be entered based on a first input of the user, and a second service mode of requesting the target platform to recommend the service resource by the user can be entered based on a second input of the user. Step 102 corresponds to a case of entering the first traffic mode, and step 103 corresponds to a case of entering the second traffic mode. Step 102 and step 103 are described below.
Step 102, under the condition that user service demand information is obtained and first input of a user to a first control in the service resource list page is received, responding to the first input, reporting the user service demand information to a target platform, and displaying N candidate recommended cards which are fed back by the target platform and are respectively corresponding to N candidate service resources matched with the user service demand information, wherein N is an integer greater than or equal to 1.
The service resource list page includes a demand information collection area and a first control, and after the service resource list page is displayed, user service demand information can be acquired based on user input in the demand information collection area. A floating window can be displayed in the demand information collecting area, and prompt contents for prompting a user to input service demands are displayed through the floating window. The first control is a control for indicating matching service resources, and the matching service resources meeting the user requirements can be triggered based on input of the first control.
Under the condition that the user service requirement information is acquired and the first input of the user to the first control is received, responding to the first input, and reporting the user service requirement information to a target platform by the user terminal. The target platform is a service background corresponding to the target application. Aiming at the situation that the target application is a targeted application providing a service business, the target platform is a service background corresponding to the service business; aiming at the situation that the target application is a comprehensive application supporting a plurality of service businesses, the target platform is a comprehensive application platform, at the moment, service demand information of a user aiming at a certain service business is reported to the target platform, and the service demand information of the user is actually reported to a corresponding business module of the target platform.
After the target platform acquires user service demand information reported by the user terminal, N candidate service resources meeting user service demands are screened based on the user service demand information, candidate recommendation cards respectively corresponding to the N candidate service resources matched with the user service demand information are fed back to the user terminal, wherein N is an integer greater than or equal to 1, and at least one candidate recommendation card is fed back to the user terminal.
The user terminal receives N candidate recommended cards fed back by the target platform, and displays the N candidate recommended cards on the service resource list page, so that a user can select proper service resources based on the N candidate recommended cards, and the user can actively select the service resources.
Step 103, in the case that the first input is not received and the second input of the user in the service resource list page is received, responding to the second input, and sending a recommendation request for recommending the service resource to the target platform.
The second traffic mode may be entered for a case where the user terminal does not receive a first input for a first control (for indicating matching service resources), receives a second input of the user within the service resources list page. In the service mode, based on the second input, a recommendation request for recommending the service resource is sent to the target platform, the target platform selects a proper merchant (third party) for the user, and the merchant provides the proper service resource for the user, so that the service resource is recommended for the user by the cooperation of the target platform and the merchant.
In the second service mode, the user generally does not select the service resource autonomously, or objectively, the user does not select the service resource autonomously, and the recommendation request sent by the user terminal to the target platform can be understood as a request for requesting the merchant to recommend the service resource meeting the requirement. The target platform issues clues to the merchant based on the received recommendation request, and the merchant receives the order and then links the user so as to match service resources for the user through the clues. According to the embodiment, an entry for entering the first service mode and an entry for entering the second service mode can be provided on the service resource list page, compatibility between two service resource recommendation modes is achieved, conflicts of different service modes are isolated, page conversion rate is improved, more options can be given to users, and selection experience of the users is improved.
According to the implementation process, the service resource list page is displayed, under the condition that the user service demand information is acquired and the first input of the user in the service resource list page is received, the user service demand information is reported, N candidate recommendation cards matched with the user service demand information are displayed, the user can select the service resource based on the N candidate recommendation cards, and the user can actively determine the proper service resource; under the condition that a second input of a user in a service resource list page is received, a recommendation request for recommending the service resources meeting the requirements is sent, a proper merchant can be selected for the user by the target platform, and the proper service resources are provided for the user by the merchant, so that the service resources are recommended for the user by the cooperation of the target platform and the merchant; and the service resource list page is provided with the entry for entering the first service mode for actively selecting the service resource and the entry for entering the second service mode for sending the recommendation request, so that two service resource recommendation modes are compatible, conflicts of different service modes are isolated, the page conversion rate is improved, more options can be given to users, the selection experience of the users is improved, and the retention rate of the users can be improved.
The following describes a case of entering a first service mode, where when obtaining user service requirement information and receiving a first input of a user to a first control in the service resource list page, in response to the first input, reporting the user service requirement information to a target platform, and displaying candidate recommendation cards corresponding to N candidate service resources matched with the user service requirement information and fed back by the target platform, where the candidate recommendation cards include:
responding to a first editing input of a user in a demand information collection area of the service resource list page, and acquiring service demand information of the user;
responding to a first input of the first control, and reporting the user service requirement information to the target platform;
and receiving candidate recommended cards respectively corresponding to N candidate service resources fed back by the target platform based on the user service demand information, and displaying the N candidate recommended cards on the service resource list page.
The service resource list page includes a demand information collection area, as shown in fig. 2, which is a specific illustration that the service resource is a home service person, and the demand information collection area is formed at the top of the home service resource list page. The user service requirement information is acquired based on the first editing input of the user in the requirement information collection area, and the first editing input of the user can be the selection input in the requirement information collection area or the text input in the requirement information collection area. Fig. 2 illustrates a specific example of obtaining user household demand information based on user selection within the demand information collection area.
It should be noted that, when the user enters the service resource list page for the first time, the user service requirement information can be obtained and stored, and under the condition that the user does not need to update the service requirement, the user directly obtains the stored user service requirement information. The user can trigger and edit part or all of the service requirements according to the requirements, or can directly display the requirement information collection area, and fill the collected service requirements in each requirement collection text box in the requirement information collection area by default, and the user can choose to confirm the service requirements which are collected currently, can further edit the service requirements, and the like.
Under the condition that user service demand information is acquired and first input of a user to a first control in a service resource list page is received, the acquired user service demand information is reported to a target platform in response to the first input, the target platform determines N matched candidate service resources based on the user service demand information, and candidate recommendation cards corresponding to the N candidate service resources respectively are pushed to a user terminal. The first control may be displayed at a specific position, for example, as shown in fig. 2, which shows a specific illustration of the service resource being a housekeeping service person and a matching aunt control (first control) below the required information collecting area.
After receiving the N candidate recommended cards recommended by the target platform, the user terminal may display the acquired N candidate recommended cards on the service resource list page, so that the user knows about the candidate service resources based on the candidate recommended cards, and actively selects a suitable service resource from the candidate service resources. For example, candidate recommended cards corresponding to candidate service personnel (candidate clock workers) are displayed so that a user can conveniently select a proper service personnel.
The service resource list page comprises recommended cards of default service resources with preset numbers;
the displaying the N candidate recommended cards on the service resource list page comprises the following steps:
and updating the recommended cards of the default service resources with the preset number of the recommended cards as the N candidate recommended cards.
The service resource list page displays recommended cards of a preset number of default service resources, where the default service resources may be main pushing service resources corresponding to a certain service, and the preset number may be different according to different service services, for example, the service resource list page displays recommended cards of a preset number of default service personnel (housekeeping personnel).
The service resource list page is a long page capable of supporting sliding, a part of recommended cards of default service resources can be displayed at a certain moment, and based on update input on the page, the recommended cards of the default service resources can be updated. As shown in fig. 2, the home service resource list page displays recommended cards of 3 home staff members recommended by default, and based on the sliding input in the home service resource list page, the recommended cards can be updated, where the home staff members recommended by default can be home staff members relatively idle in the current period, or home staff members that are mainly pushed by the home service business.
After the user terminal obtains N candidate recommended cards sent by the target platform, displaying the N candidate recommended cards on the service resource list page, and updating the recommended cards of the preset number of default service resources into the N candidate recommended cards when the N candidate recommended cards are displayed, so that the candidate recommended cards recommended by the target platform are displayed through replacement of the recommended cards.
According to the embodiment, after the user terminal obtains the user service requirement information, the user terminal reports the user service requirement information to the target platform based on the first input of the first control, receives candidate recommendation cards fed back by the target platform, replaces the recommendation cards of the default service resources with the candidate recommendation cards to update the recommendation cards, and achieves reporting and list updating based on the first input trigger information so as to display the recommendation cards which are recommended by the target platform and meet the user service requirement, and the user can conveniently select proper service resources based on the recommendation cards.
As an optional embodiment, after entering the first service mode and displaying candidate recommended cards corresponding to the N candidate service resources on a graphical user interface of the user terminal, the method further includes:
Receiving a third input of a target recommendation card in the N candidate recommendation cards;
responding to the third input, and displaying a detail page of the target service resource corresponding to the target recommendation card;
responsive to a fourth input within the details page, sending an invite request for the target service resource to the target platform, the invite request including at least one of a interview reservation request, a sign-up request;
the target recommended card comprises at least part of the N candidate recommended cards.
After N candidate recommended cards fed back by the target platform are received and displayed, entering a detail page of service resources corresponding to the target recommended cards based on third input of a user on the target recommended cards in the N candidate recommended cards, so that the user can further know the service resources corresponding to the target recommended cards based on the detail page.
It should be noted that, the content corresponding to the detail page may be different based on the difference of the service resources. For example, the service resource is a specific type of household service personnel (e.g., the jiasao, the home care provider), the detail page of which can display a interview reservation control, and if the service resource is a clock man or a moving person, the detail page can not include the interview reservation control.
After the detail page of the target service resource corresponding to the target recommendation card is displayed, based on fourth input of the user in the detail page, an invitation request for the target service resource is sent to the target platform, and at a certain moment, the invitation request can be a interview reservation request or a subscription request. In a special scenario, a specific service resource may receive a interview reservation request and a subscription request at different occasions.
For the case that the service resource is a service person requiring interview, the target recommendation card may include one or more of N candidate recommendation cards, at which time, the user may select one or more target service persons to make an interview reservation to select an appropriate service person through online interview. Of course, if the user can clearly know the service personnel through the detail page, the interview link can be omitted, and the subscription request can be directly initiated. Therefore, the detail page can display a subscription control while displaying the interview reservation control, and because N candidate service personnel can meet the service requirements of the user, one target service personnel can be selected to initiate a subscription request.
Aiming at the situation that the service resource does not need to carry out an interview link, a user can directly input and initiate a subscription request on the subscription control of the detail page, and the target recommendation card can comprise one of N candidate recommendation cards at the moment, so that the subscription request is initiated to one service resource. The subscription request can be directly initiated to the service personnel for the case that the service resource is the service personnel, and the subscription request can be initiated to the equipment attribution for the case that the service resource is the equipment. According to the embodiment, after the N candidate recommended cards are displayed, the user terminal initiates an interview reservation request or a subscription request for the target service resource based on the third input of the user to the target recommended card in the N candidate recommended cards and the detail page of the target service resource corresponding to the target recommended card, and the user selects the service resource to perform online interview or online subscription based on the fourth input in the detail page, so that the user can actively select the appropriate service resource.
In addition, it should be noted that, in the embodiment of the present application, the user may trigger the invitation request in a manner other than the details page, which is not limited to the embodiment of the present application. For example, a shortcut control for triggering the invitation request can be set in the recommended card according to the requirement, and the user can trigger the shortcut control therein by clicking or the like, so that the invitation request for the service resource corresponding to the corresponding recommended card can be rapidly triggered.
The following describes a case of entering a second service mode, and the sending, in response to the second input, a recommendation request for recommending a service resource to the target platform includes:
under the condition that the first input is not received and the second input of a user meeting preset input characteristics in the service resource list page is monitored, responding to the second input, triggering the display of a prompt popup, and sending the recommendation request carrying user service requirement information to the target platform based on the confirmation input of the prompt popup, wherein the prompt popup comprises prompt information of whether the service resource needs to be recommended or not; or alternatively
Under the condition that the first input is not received and the second input of a second control in the service resource list page is received, responding to the second input, and sending the recommendation request carrying user service requirement information to the target platform;
After the recommendation request is sent to the target platform, determining a target merchant among a plurality of merchants based on the recommendation request by the target platform, and providing service resources by the target merchant.
After the graphical user interface of the user terminal displays the service resource list page, if the first input of the user in the service resource list page is not received and the second input meeting the preset input characteristics of the user in the service resource list page is monitored, the display of a prompt popup window is triggered based on the second input, and the prompt popup window comprises prompt information of whether the service resource needs to be recommended or not. The second input meeting the preset input characteristics may be a specific action within the service resource list page, an input at a specific location, an input meeting a time duration and/or strength requirement, etc.
Under the condition that confirmation input of a user for the prompt popup window is received, the user terminal directly sends a recommendation request carrying user service requirement information to the target platform, so that the target platform issues a prompt to a merchant based on the recommendation request, provides proper service resources after the merchant receives a bill and links the user, and the prompt issuing through the target platform is realized to be matched with the service resources for the user. If the canceling input of the user for the prompt popup is received, the display of the prompt popup can be canceled, and in this case, a recommendation request is not sent to the target platform.
The confirmation input of the user for the prompt popup may be a confirmation action of the user on the prompt popup, or may be that after the prompt popup is displayed for a certain period of time (e.g. 5S), if any input for the prompt popup is not received, the confirmation input is determined to be received by default. The user can cancel input of the prompt popup, and the input can be input of a closing control of the prompt popup or input in other forms.
The above situation is described by a specific example, and when the first input of the user in the service resource list page is not received and the sliding input (the second input) that the sliding distance of the user in the service resource list page is greater than the preset distance is detected, the display of the prompt popup window is triggered, for example, as shown in fig. 3, the prompt popup window is displayed in the home service resource list page. In the case of receiving a long press input to the prompt pop, it is determined to acquire a confirmation input, or in the case of not receiving any input to the prompt pop within 5S, it is determined to receive a confirmation input. And if the user clicks 'review' and then cancels the display of the prompt popup window, or if the user receives the input of the closing control of the upper right corner, canceling the display of the prompt popup window. For the case of receiving a confirmation input, a recommendation request may be directly sent to the target platform.
After the service resource list page is displayed on the graphical user interface of the user terminal, if the first input of the user in the service resource list page is not received and the second input of the second control in the service resource list page is received, a recommendation request carrying user service requirement information is generated in response to the second input and sent to the target platform. The second control may be understood as a service resource request control, and when receiving the second input of the user to the second control, the user is confirmed to actively initiate a request for acquiring the service resource, at this time, a recommendation request may be generated based on the user service requirement information and sent to the target platform, the target platform determines a target merchant among a plurality of merchants based on the recommendation request, and the target merchant provides the service resource. Wherein the housekeeping service control shown in fig. 2 and 3 is a specific example of the second control.
According to the embodiment, under the condition that the first input of the user in the service resource list page is not received, if the second input of the user in the service resource list page meeting the preset input characteristics is monitored, the display of the prompt popup window is triggered, and the recommendation request is sent based on the confirmation input of the prompt popup window, so that the request of the user for acquiring the service resource based on prompt initiation can be realized; if the first input of the user in the service resource list page is not received, if the second input of the user to the second control in the service resource list page is received, a recommendation request is sent, and the user can actively initiate a request for acquiring the service resource.
The following describes a process of sending a recommendation request based on a confirmation input to a prompt pop, where the sending, based on the confirmation input to the prompt pop, the recommendation request carrying user service requirement information to the target platform includes one of the following schemes:
in the case that the user service requirement information is acquired before the confirmation input is received, responding to the confirmation input, generating the recommendation request based on the user service requirement information and sending the recommendation request to the target platform;
in the case that the user service requirement information is not acquired before the confirmation input is received, a requirement information collection area is displayed in response to the confirmation input, the user service requirement information is acquired based on a second editing input in the requirement information collection area, and the recommendation request is generated based on the user service requirement information and sent to the target platform.
If the user service requirement information is acquired before receiving the confirmation input of the user to the prompt popup, responding to the confirmation input of the user to the prompt popup, generating a recommendation request directly according to the user service requirement information, sending the generated recommendation request to a target platform, selecting a target merchant from a plurality of merchants by the target platform based on the recommendation request carrying the user service requirement information, providing service resources meeting the user service requirement by the target merchant, contacting with the user, and issuing a clue to the merchant by the target platform to match proper service resources for the user. For example, the target platform selects a target merchant from a plurality of merchants providing the household service based on the user household demand information, and the target merchant provides proper household personnel for the user.
If the user service demand information is not obtained prior to receiving the user's confirmation input to the prompt pop-up window, the demand information collection area may be displayed based on the confirmation input. At this time, the area jump can be directly performed on the service resource list page, the requirement information collection area is displayed, and the service requirement information of the user is acquired based on the second editing input of the user in the requirement information collection area; the popup window can also be directly displayed, and the popup window comprises an editing area generated based on the requirement information collecting area, or directly comprises the requirement information collecting area, and the requirement information of the user service is acquired based on the second editing input of the user in the popup window. After the user service demand information is acquired, a recommendation request is generated based on the user service demand information, the generated recommendation request is sent to a target platform, the target platform selects a target merchant from a plurality of merchants based on the recommendation request carrying the user service demand information, the target merchant provides service resources meeting the user service demand and is contacted with the user, and the purposes of issuing clues to the merchant through the target platform and matching proper service resources for the user are achieved.
According to the embodiment, the recommendation request carrying the user service demand information can be generated in a matching mode according to the relation between the acquisition time of the user service demand information and the time for receiving the confirmation input and reported to the target platform, the target platform selects a proper merchant based on the user service demand information, and the proper merchant provides service resources and contacts with the user so as to provide the proper service resources for the user.
The following describes a process of sending a recommendation request based on an input to a second control, and the sending, in response to the second input, the recommendation request carrying user service requirement information to the target platform includes one of the following schemes:
in the case that the user service requirement information is acquired before the second input is received, responding to the second input, generating the recommendation request based on the user service requirement information, and sending the recommendation request to the target platform;
and under the condition that the user service requirement information is not acquired before the second input is received, responding to the second input, acquiring the user service requirement information, generating the recommendation request, and sending the recommendation request to the target platform.
If the user service requirement information is acquired before the second input of the user to the second control is received, responding to the second input of the user to the second control, generating a recommendation request directly based on the user service requirement information, sending the recommendation request to a target platform, issuing clues to a plurality of merchants by the target platform, and providing service resources by the target merchant and connecting with the user after the target merchant receives the order.
If the user service requirement information is not acquired before the second input of the user to the second control is received, the user service requirement information can be firstly acquired in response to the second input of the user to the second control, then a recommendation request is generated based on the acquired user service requirement information, the recommendation request carrying the user service requirement information is sent to a target platform, clues are issued to a plurality of merchants by the target platform, and after the target merchant receives a bill, service resources are provided by the target merchant and are contacted with the user. When the user service demand information is acquired, the user service demand information can be acquired based on the input of the user in the demand information collecting area by skipping to the demand information collecting area based on the second input; and a popup window can be directly displayed based on the second input, wherein the popup window comprises an editing area generated based on the requirement information collecting area, or the popup window directly comprises the requirement information collecting area, and the requirement information of the user is acquired based on the input of the user in the popup window.
According to the embodiment, the recommendation request carrying the user service demand information can be generated in a matching mode according to the relation between the acquisition time of the user service demand information and the receiving time of the second input (the second input of the second control) and reported to the target platform, the target platform selects a proper merchant based on the user service demand information, and the proper merchant provides service resources and contacts with the user so as to provide the proper service resources for the user.
As an optional embodiment, after entering the first service mode and displaying candidate recommended cards corresponding to the N candidate service resources respectively, the method further includes:
when a fifth input indicating to exit the current page is received, judging whether an invitation request aiming at least one candidate service resource is initiated or not, wherein the invitation request comprises at least one of interview reservation request and subscription request;
if the invitation request is initiated, directly exiting the current page;
if the invitation request is not initiated, detecting whether a recommendation request for recommending the service resource is sent to the target platform or not;
if the recommendation request is sent, directly exiting the current page;
and if the recommendation request is not sent, sending the recommendation request to the target platform.
After entering a first service mode based on selection of a user and displaying candidate recommended cards respectively corresponding to N candidate service resources sent by a target platform, if a fifth input of the user indicating to exit a current page (service resource list page) is received, whether the user initiates an invitation request for at least one candidate service resource needs to be judged, wherein the invitation request initiated at a certain moment can be an interview reservation request or a subscription request, and under a special scene, the service resources can respectively receive the interview reservation request and the subscription request at different occasions. If the user has initiated a interview reservation request for at least one candidate service resource or has initiated a subscription request for one candidate service resource, the current page may be exited based on a fifth input. If the user does not initiate a interview reservation request for at least one candidate service resource, or does not initiate a subscription request for one candidate service resource, whether the user terminal has sent a recommendation request carrying user service requirement information to the target can be continuously detected, if so, the user terminal indicates that the second service mode is started, the current page can be directly exited, if not, the recommendation request carrying the user service requirement information is actively sent to the target platform, so that the target platform matches with a merchant to match with a proper service resource for the user, and then the current page can be exited.
And in the case that the user does not initiate a interview reservation request or a subscription request after entering the first service mode, entering a second service mode, and sending a recommendation request for recommending service resources to the target platform in the second service mode, wherein the recommendation request carries user service requirement information. If the user does not initiate a interview reservation request or a subscription request, based on the input of exiting the current page, whether the user enters a second service mode or not needs to be detected to send a recommendation request to the target platform, if so, the current page can be exited, otherwise, the recommendation request needs to be sent to the target platform, so that the user can be ensured to acquire matched service resources through the second service mode.
According to the embodiment, after the first service mode is entered, based on the fifth input of exiting the current page, whether a interview reservation request or a subscription request is initiated is detected, if not, whether a recommendation request is sent to the target platform is continuously detected, if not, the recommendation request is directly generated and sent to the target platform, the second service mode (the target platform issues a line cable based on the recommendation request) is used as an aid, the conversion rate of the page is improved, and the loss rate of a user is reduced.
The above is an overall implementation process of the service resource selection method at the user terminal side provided by the embodiment of the application, by displaying the service resource list page, under the condition that the user service requirement information is obtained and the first input of the user in the service resource list page is received, the user service requirement information is reported, and N candidate recommendation cards matched with the user service requirement information are displayed, so that the user can select the service resource based on the N candidate recommendation cards, and the user can actively determine the proper service resource; under the condition that a second input of a user in a service resource list page is received, a recommendation request for recommending the service resources meeting the requirements is sent, a proper merchant can be selected for the user by the target platform, and the proper service resources are provided for the user by the merchant, so that the service resources are recommended for the user by the cooperation of the target platform and the merchant; and the service resource list page is provided with the entry for entering the first service mode for actively selecting the service resource and the entry for entering the second service mode for sending the recommendation request, so that two service resource recommendation modes are compatible, conflicts of different service modes are isolated, the page conversion rate is improved, more options can be given to users, the selection experience of the users is improved, and the retention rate of the users can be improved.
Further, after candidate recommended cards fed back by the target platform are received, the recommended cards of the default service resources are replaced by the candidate recommended cards so as to update the recommended cards, and the list update is triggered based on the first input so as to display the recommended cards which are recommended by the target platform and meet the service requirements of the user; after the candidate recommended card is displayed, based on the third input of the target recommended card and the detail page of the corresponding service resource, based on the fourth input in the detail page, an interview reservation request or a subscription request for the service resource is initiated, and the user selects the service resource to enter an online interview link or an online subscription link, so that the user can actively select the appropriate service resource.
When the second input meeting the preset input characteristics of the user in the service resource list page is monitored, the display of the prompt popup window is triggered, and a recommendation request is sent based on the confirmation input of the prompt popup window, so that the user can initiate a request for acquiring the service resource based on the prompt; and when receiving a second input of the user to the second control in the service resource list page, sending a recommendation request, and actively initiating a request for acquiring the service resource by the user.
Generating a recommendation request carrying user service demand information in a matching mode according to the acquisition opportunity of the user service demand information and reporting the recommendation request to a target platform, wherein the target platform can select a proper merchant, and the proper merchant provides service resources and contacts with a user to provide the proper service resources for the user; after entering the first service mode, based on a fifth input of exiting the current page, detecting whether an interview reservation request or a subscription request is initiated, if not, continuously detecting whether a recommendation request is sent to a target platform, if not, directly generating the recommendation request and sending the recommendation request to the target platform, taking a second service mode (the target platform issues a line cable based on the recommendation request) as an aid, improving the conversion rate of the page, and reducing the loss rate of a user.
The embodiment of the application provides a service resource recommendation method, which is applied to a target platform, and is shown in fig. 4, and the method comprises the following steps:
step 401, receiving target information sent by a user terminal.
The target platform in this embodiment is a service background corresponding to a target application, the target application is an application installed at a user terminal side and supporting provision of service resources, and the service resources may be service resources of a household type, service resources of a moving type, service resources of a maintenance type, service resources of a renting type, and the like; specifically, the service resource may be a service person, or may be a device or apparatus, for example, a vehicle corresponding to the service resource serving a car rental. The target platform may receive target information sent by the user terminal based on communication with the target application. The target information may be user service requirement information reported by the user terminal, or may be a recommendation request carrying the user service requirement information sent by the user terminal, where the recommendation request may be understood as a request indicating that a service resource meeting the requirement is recommended. If the target information is user service requirement information, step 402 is executed, and if the target information is a recommendation request, step 403 is executed.
Step 402, when the target information is user service requirement information, determining candidate recommendation cards corresponding to the N matched candidate service resources respectively based on the user service requirement information, feeding back the N candidate recommendation cards to the user terminal, where N is an integer greater than or equal to 1, and the user service requirement information is sent by the user terminal under the condition that the user service requirement information is acquired and a first input to a first control in a service resource list page is received.
Under the condition that user service demand information sent by a user terminal is received, the target platform determines N matched candidate service resources based on the user service demand information, acquires candidate recommendation cards respectively corresponding to the N candidate service resources, feeds the N acquired candidate recommendation cards back to the user terminal, and displays the candidate recommendation cards by the user terminal.
After obtaining the user service requirement information, the user terminal reports the user service requirement information based on the first input of the user to the first control (the control for indicating the matched service resource), so that the target platform collects user clues based on the first input of the user.
Step 403, determining a target merchant among a plurality of merchants based on the recommendation request carrying user service requirement information in the case that the target information is a recommendation request indicating recommended service resources, and providing the service resources by the target merchant.
Under the condition that a recommendation request which is sent by a user terminal and indicates recommended service resources and carries user service requirement information is received, a target merchant is determined in a plurality of merchants based on the recommendation request, the target merchant provides the service resources which meet the service requirements of the user and contacts the user, and the user can acquire the matched service resources.
When the target platform determines target merchants, clues can be issued to a plurality of merchants based on user service demand information, and under the condition that a certain merchant receives the order receiving information fed back by the unidirectional target platform, the target platform can check the merchant and determine the merchant as the target merchant after the check is passed.
According to the embodiment of the application, under the condition that the user service demand information is received, the candidate service resources meeting the service demands of the user can be determined based on the user service demand information, the candidate recommended cards corresponding to the candidate service resources are fed back to the user terminal, the user can select the service resources based on the candidate recommended cards, and the user can actively determine the appropriate service resources; under the condition that a recommendation request carrying user service demand information sent by a user is received, clues are issued to a plurality of merchants, a target merchant is determined based on order receiving information fed back by the merchants, the target merchant is connected with the user, matched service resources are provided for the user, and the target platform and the merchants cooperate to recommend the service resources for the user; and the method and the device can be compatible with two service resource recommendation modes, isolate conflicts of different service modes and improve the retention rate of users.
As an optional embodiment, after feeding back the N candidate recommended cards to the user terminal, the method further includes:
receiving an invitation request which is sent by the user terminal and aims at a target service resource corresponding to a target recommended card, wherein the invitation request comprises at least one of a interview reservation request and a subscription request;
establishing online interview connection between the user terminal and a target terminal corresponding to the service resource based on the invitation request, or initiating an online subscription flow;
the target recommended card comprises at least part of the N candidate recommended cards.
After feeding back the N candidate recommendation cards to the user terminal, the user terminal side displays the candidate recommendation cards, the user can select the target recommendation cards from the candidate recommendation cards, initiate an invitation request for a target service resource corresponding to the target recommendation cards, and at a certain moment, the initiated invitation request can be an interview reservation request or a subscription request. The user can initiate a interview reservation request to at least one target service resource, and can also initiate a subscription request to a service resource corresponding to a certain target recommended card.
It should be noted that the interview link is suitable for specific service personnel, such as, for example, special family members such as, for example, the jiffy, the family members, etc., and the detailed page of the service personnel can display an interview reservation control, and based on the input of the interview reservation control by the user, an interview reservation request can be initiated.
After receiving the interview reservation request of the service personnel corresponding to at least one target recommended card, the target platform establishes interview connection between the user terminal and the terminal corresponding to the service personnel based on the received interview reservation request, and can sequentially establish interview connection between the terminal corresponding to the service personnel and the user terminal for the plurality of service personnel under the condition that the user initiates interview reservation requests for the plurality of service personnel. And the process of establishing an interview connection can be understood as inviting users and service personnel to enter an interview room.
After receiving a signing request for a service resource corresponding to a target recommended card, the target platform initiates an online signing process based on the received signing request so as to directly lock the service resource based on the requirement of a user and complete signing.
The subscription request can be directly initiated to the service personnel for the case that the service resource is the service personnel, and the subscription request can be initiated to the equipment attribution for the case that the service resource is the equipment.
In the embodiment, after receiving the interview reservation request initiated by the user, the target platform establishes interview connection so as to enable both parties participating in interview to be known in more detail through online interview; after receiving a signing request initiated by a user, the target platform initiates an online signing process, and can directly lock service resources based on the needs of the user to complete signing.
As an optional embodiment, the recommendation request received by the target platform may be sent by the user terminal based on a confirmation input of the user to a prompt pop-up window, where the prompt pop-up window is displayed based on a second input meeting a preset input feature of the user in the service resource list page, and the prompt pop-up window includes prompt information about whether the service resource needs to be recommended; or alternatively
The recommendation request is generated and sent by the user terminal after the service resource list page is displayed based on a second input of a second control in the service resource list page by a user.
The recommendation request received by the target platform can be sent based on confirmation input of the prompt popup by the user or can be sent based on second input of the second control by the user.
Aiming at the condition that a recommendation request is sent based on confirmation input, after the user terminal displays the service resource list page, if the user monitors second input meeting preset input characteristics in the service resource list page, the display of a prompt popup window is triggered based on the second input, and the prompt popup window comprises prompt information of whether the service resource needs to be recommended or not. And under the condition that confirmation input of a user for the prompt popup is received, the user terminal directly sends a recommendation request carrying user service requirement information to the target platform.
And aiming at the condition that a recommendation request is sent based on the second input of the user to the second control, after the service resource list page is displayed, if the user terminal receives the second input of the second control in the service resource list page, responding to the second input, generating a recommendation request carrying user service requirement information, and sending the recommendation request to the target platform. The second control can be understood as a service resource request control, and when receiving the second input of the user to the second control, the second control confirms that the user initiatively initiates a request for acquiring the service resource, and at this time, a recommendation request can be generated based on the service requirement information of the user and sent to the target platform.
After receiving the recommendation request, the target platform determines target merchants among a plurality of merchants based on the recommendation request, and the target merchants provide service resources, so that the matching of the target platform and the merchants provides matched service resources for users.
According to the embodiment, the target platform can receive the recommendation request which is initiated by the user based on the prompt and indicates the recommended service resource, can also receive the recommendation request which is initiated by the user actively, and is matched with the merchant to recommend the service resource for the user based on the received recommendation request, so that the purpose of searching the proper service resource for the user based on the recommendation request is achieved.
In the overall implementation process of the target platform side service resource recommendation method provided by the embodiment of the application, under the condition that the user service requirement information is received, the candidate service resources meeting the service requirement of the user can be determined based on the user service requirement information, the candidate recommendation cards corresponding to the candidate service resources are fed back to the user terminal, the user can select the service resources based on the candidate recommendation cards, and the user can actively determine the appropriate service resources; under the condition that a recommendation request carrying user service demand information sent by a user is received, clues are issued to a plurality of merchants, a target merchant is determined based on order receiving information fed back by the merchants, the target merchant is connected with the user, matched service resources are provided for the user, and the target platform and the merchants cooperate to recommend the service resources for the user; and the method and the device can be compatible with two service resource recommendation modes, isolate conflicts of different service modes and improve the retention rate of users.
Further, after receiving a interview reservation request initiated by a user, the target platform establishes interview connection so as to enable the participating parties to know in more detail through online interview; after receiving a signing request initiated by a user, the target platform initiates an online signing process, and can directly lock service resources based on the needs of the user to complete signing.
The target platform can receive a recommendation request initiated by a user based on prompt, can also receive a recommendation request initiated by the user actively, and is matched with a merchant to recommend service resources for the user based on the received recommendation request, so that the user is searched for suitable service resources based on the recommendation request.
The embodiment of the application also provides a service resource selection device, which is applied to the user terminal, and is shown in fig. 5, and includes:
a display module 501, configured to display a service resource list page;
the reporting and displaying module 502 is configured to, when acquiring user service requirement information and receiving a first input of a user to a first control in the service resource list page, report the user service requirement information to a target platform in response to the first input, and display candidate recommendation cards corresponding to N candidate service resources matched with the user service requirement information and fed back by the target platform, where N is an integer greater than or equal to 1;
a first sending module 503, configured to send, in response to a second input, to the target platform, a recommendation request for recommending a service resource, where the first input is not received, and a second input of a user in the service resource list page is received.
Optionally, the reporting and displaying module includes:
the acquisition sub-module is used for responding to the first editing input of the user in the demand information collection area of the service resource list page and acquiring the service demand information of the user;
the reporting sub-module is used for responding to the first input of the first control and reporting the user service requirement information to the target platform;
the receiving and displaying sub-module is used for receiving candidate recommended cards respectively corresponding to N candidate service resources fed back by the target platform based on the user service demand information, and displaying the N candidate recommended cards on the service resource list page.
Optionally, the service resource list page includes recommended cards of a preset number of default service resources; the receive-display sub-module is further to:
and updating the recommended cards of the default service resources with the preset number of the recommended cards as the N candidate recommended cards.
Optionally, the apparatus further comprises:
the first receiving module is used for receiving a third input of a target recommendation card in the N candidate recommendation cards after the reporting and displaying module displays the candidate recommendation cards respectively corresponding to the N candidate service resources;
The display module is used for responding to the third input and displaying the detail page of the target service resource corresponding to the target recommendation card;
the second sending module is used for responding to a fourth input in the detail page and sending an invitation request aiming at the service resource to the target platform, wherein the invitation request comprises at least one of a interview reservation request and a subscription request;
the target recommended card comprises at least part of the N candidate recommended cards.
Optionally, the first sending module includes:
the processing sub-module is used for responding to the second input under the condition that the first input is not received and the second input of a user meeting the preset input characteristics in the service resource list page is monitored, triggering the display of a prompt popup, and sending the recommendation request carrying user service requirement information to the target platform based on the confirmation input of the prompt popup, wherein the prompt popup comprises prompt information of whether the service resource is required to be recommended or not; or alternatively
The sending sub-module is used for responding to the second input and sending the recommendation request carrying user service requirement information to the target platform under the condition that the first input is not received and the second input of the second control in the service resource list page is received;
After the recommendation request is sent to the target platform, determining a target merchant among a plurality of merchants based on the recommendation request by the target platform, and providing service resources by the target merchant.
Optionally, the processing sub-module includes one of the following units:
a first generation and transmission unit, configured to, in response to the confirmation input, generate the recommendation request based on the user service requirement information and transmit the recommendation request to the target platform when the user service requirement information is acquired before the confirmation input is received;
the first processing unit is used for responding to the confirmation input, displaying a requirement information collection area, acquiring the user service requirement information based on a second editing input in the requirement information collection area and generating the recommendation request based on the user service requirement information and sending the recommendation request to the target platform when the user service requirement information is not acquired before the confirmation input is received.
Optionally, the transmitting sub-module includes one of the following units:
a second generation and transmission unit, configured to, in response to the second input, generate the recommendation request based on the user service requirement information and transmit the recommendation request to the target platform when the user service requirement information is acquired before the second input is received;
And the second processing unit is used for responding to the second input, acquiring the user service requirement information and generating the recommendation request and sending the recommendation request to the target platform under the condition that the user service requirement information is not acquired before the second input is received.
Optionally, the apparatus further comprises:
the judging module is used for judging whether an invitation request for at least one candidate service resource is initiated or not when a fifth input indicating to exit the current page is received after the report display module displays candidate recommended cards corresponding to the N candidate service resources respectively, wherein the invitation request comprises at least one of a interview reservation request and a subscription request;
the first exit module is used for directly exiting the current page if the invitation request is initiated;
the detection module is used for detecting whether a recommendation request for recommending service resources is sent to the target platform or not if the invitation request is not initiated;
the second exit module is used for directly exiting the current page if the recommendation request is sent;
and the third sending module is used for sending the recommendation request to the target platform if the recommendation request is not sent.
The embodiment of the application also provides a service resource recommendation device, which is applied to a target platform, and is shown in fig. 6, and includes:
a second receiving module 601, configured to receive target information sent by a user terminal;
the determining feedback module 602 is configured to determine candidate recommendation cards corresponding to the N matched candidate service resources respectively based on the user service requirement information when the target information is the user service requirement information, feedback the N candidate recommendation cards to the user terminal, where N is an integer greater than or equal to 1, and the user service requirement information is sent by the user terminal when the user service requirement information is acquired and a first input to a first control in a service resource list page is received;
a determining module 603, configured to determine a target merchant among a plurality of merchants based on the recommendation request carrying user service requirement information, and provide a service resource by the target merchant, in a case where the target information is a recommendation request indicating a recommended service resource.
Optionally, the apparatus further comprises:
the third receiving module is used for receiving an invitation request which is sent by the user terminal and is aimed at a target service resource corresponding to a target recommended card after the N candidate recommended cards are fed back to the user terminal by the determining feedback module, wherein the invitation request comprises at least one of a interview reservation request and a subscription request;
The processing module is used for establishing online interview connection between the user terminal and a target terminal corresponding to the target service resource based on the invitation request, or initiating an online subscription flow;
the target recommended card comprises at least part of the N candidate recommended cards.
Optionally, the recommendation request is sent by the user terminal based on confirmation input of a user to a prompt popup, the prompt popup is displayed based on second input meeting preset input characteristics of the user in the service resource list page, and the prompt popup comprises prompt information of whether the service resource needs to be recommended or not; or alternatively
The recommendation request is generated and sent by the user terminal after the service resource list page is displayed based on a second input of a second control in the service resource list page by a user.
For the device embodiments, since they are substantially similar to the method embodiments, the description is relatively simple, and reference is made to the description of the method embodiments for relevant points.
The embodiment of the application also provides electronic equipment, which comprises: the processor, the memory, store the computer program that can run on the processor on the memory, this computer program can realize the above-mentioned service resource selection method embodiment or each course of the service resource recommended method embodiment when being carried out by the processor, and can reach the same technical effect, in order to avoid repetition, will not be repeated here.
For example, fig. 7 shows a schematic diagram of the physical structure of an electronic device. The electronic device may be a user terminal or a target platform, as shown in fig. 7, and may include: processor 710, communication interface (Communications Interface) 720, memory 730, and communication bus 740, wherein processor 710, communication interface 720, memory 730 communicate with each other via communication bus 740. The processor 710 may invoke logic instructions in the memory 730. When the electronic device is a user terminal, the processor 710 is configured to perform the steps of: displaying a service resource list page; under the condition that user service demand information is acquired and first input of a user to a first control in the service resource list page is received, responding to the first input, reporting the user service demand information to a target platform, and displaying candidate recommended cards which are fed back by the target platform and respectively correspond to N candidate service resources matched with the user service demand information, wherein N is an integer greater than or equal to 1; and under the condition that the first input is not received and the second input of the user in the service resource list page is received, responding to the second input, and sending a recommendation request for recommending the service resource to the target platform.
When the electronic device is the target platform, the processor 710 is configured to perform the following steps: receiving target information sent by a user terminal; under the condition that the target information is user service demand information, determining candidate recommendation cards corresponding to the N matched candidate service resources respectively based on the user service demand information, feeding back the N candidate recommendation cards to the user terminal, wherein N is an integer greater than or equal to 1, and the user service demand information is sent by the user terminal under the conditions of acquiring the user service demand information and receiving first input of a first control in a service resource list page; in the case where the target information is a recommendation request indicating recommended service resources, a target merchant is determined among a plurality of merchants based on the recommendation request carrying user service demand information, and the service resources are provided by the target merchant. Processor 710 may also perform other aspects of embodiments of the present application, which are not further described herein.
Further, the logic instructions in the memory 730 described above may be implemented in the form of software functional units and may be stored in a computer readable storage medium when sold or used as a stand alone product. Based on such understanding, the technical solution of the present application may be embodied essentially or in a part contributing to the prior art or in a part of the technical solution, in the form of a software product stored in a storage medium, including several instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to perform all or part of the steps of the methods described in the embodiments of the present application.
The embodiment of the application also provides a computer readable storage medium, on which a computer program is stored, where the computer program when executed by a processor can implement each process of the above service resource selection method embodiment or service resource recommendation method embodiment, and the same technical effect can be achieved, so that repetition is avoided, and details are not repeated here. Wherein the computer readable storage medium is selected from Read-Only Memory (ROM), random access Memory (Random Access Memory, RAM), magnetic disk or optical disk.
It should be noted that, in this document, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising one … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.
From the above description of the embodiments, it will be clear to those skilled in the art that the above-described embodiment method may be implemented by means of software plus a necessary general hardware platform, but of course may also be implemented by means of hardware, but in many cases the former is a preferred embodiment. Based on such understanding, the technical solution of the present application may be embodied essentially or in a part contributing to the prior art in the form of a software product stored in a storage medium (such as ROM/RAM, magnetic disk, optical disk), including several instructions for causing a terminal (which may be a mobile phone, a computer, a server, an air conditioner, or a network device, etc.) to perform the method described in the embodiments of the present application.
The embodiments of the present application have been described above with reference to the accompanying drawings, but the present application is not limited to the above-described embodiments, which are merely illustrative and not restrictive, and many forms may be made by those of ordinary skill in the art without departing from the spirit of the present application and the scope of the claims, which are also within the protection of the present application.
Those of ordinary skill in the art will appreciate that the elements and algorithm steps described in connection with the embodiments disclosed herein can be implemented as electronic hardware, or combinations of computer software and electronic hardware. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the solution. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present application.
It will be clear to those skilled in the art that, for convenience and brevity of description, specific working procedures of the above-described systems, apparatuses and units may refer to corresponding procedures in the foregoing method embodiments, and are not repeated herein.
In the embodiments provided in the present application, it should be understood that the disclosed apparatus and method may be implemented in other manners. For example, the apparatus embodiments described above are merely illustrative, e.g., the division of the units is merely a logical function division, and there may be additional divisions when actually implemented, e.g., multiple units or components may be combined or integrated into another system, or some features may be omitted or not performed. Alternatively, the coupling or direct coupling or communication connection shown or discussed with each other may be an indirect coupling or communication connection via some interfaces, devices or units, which may be in electrical, mechanical or other form.
The units described as separate units may or may not be physically separate, and units shown as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.
In addition, each functional unit in each embodiment of the present application may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit.
The functions, if implemented in the form of software functional units and sold or used as a stand-alone product, may be stored in a computer-readable storage medium. Based on such understanding, the technical solution of the present application may be embodied essentially or in a part contributing to the prior art or in a part of the technical solution, in the form of a software product stored in a storage medium, including several instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to perform all or part of the steps of the methods described in the embodiments of the present application. And the aforementioned storage medium includes: a usb disk, a removable hard disk, a ROM, a RAM, a magnetic disk, or an optical disk, etc.
The foregoing is merely specific embodiments of the present application, but the scope of the present application is not limited thereto, and any person skilled in the art can easily think about changes or substitutions within the technical scope of the present application, and the changes and substitutions are intended to be covered by the scope of the present application. Therefore, the protection scope of the present application shall be subject to the protection scope of the claims.

Claims (15)

1. A service resource selection method applied to a user terminal, comprising:
displaying a service resource list page;
under the condition that user service demand information is acquired and first input of a user to a first control in the service resource list page is received, responding to the first input, reporting the user service demand information to a target platform, and displaying candidate recommended cards which are fed back by the target platform and respectively correspond to N candidate service resources matched with the user service demand information, wherein N is an integer greater than or equal to 1;
and under the condition that the first input is not received and the second input of the user in the service resource list page is received, responding to the second input, and sending a recommendation request for recommending the service resource to the target platform.
2. The method according to claim 1, wherein, in the case of obtaining user service requirement information and receiving a first input of a user to a first control in the service resource list page, reporting the user service requirement information to a target platform and displaying candidate recommended cards corresponding to N candidate service resources matched with the user service requirement information and fed back by the target platform, in response to the first input, the method comprises:
responding to a first editing input of a user in a demand information collection area of the service resource list page, and acquiring service demand information of the user;
responding to a first input of the first control, and reporting the user service requirement information to the target platform;
and receiving candidate recommended cards respectively corresponding to N candidate service resources fed back by the target platform based on the user service demand information, and displaying the N candidate recommended cards on the service resource list page.
3. The method of claim 2, wherein the service resource list page includes a preset number of recommended cards for default service resources;
the displaying the N candidate recommended cards on the service resource list page comprises the following steps:
And updating the recommended cards of the default service resources with the preset number of the recommended cards as the N candidate recommended cards.
4. The method of claim 1, wherein after presenting candidate recommended cards for each of the N candidate service resources, the method further comprises:
receiving a third input of a target recommendation card in the N candidate recommendation cards;
responding to the third input, and displaying a detail page of the target service resource corresponding to the target recommendation card;
responsive to a fourth input within the details page, sending an invite request for the target service resource to the target platform, the invite request including at least one of a interview reservation request, a sign-up request;
the target recommended card comprises at least part of the N candidate recommended cards.
5. The method of claim 1, wherein the sending, in response to the second input, a recommendation request to recommend a service resource to the target platform comprises:
under the condition that the first input is not received and the second input of a user meeting preset input characteristics in the service resource list page is monitored, responding to the second input, triggering the display of a prompt popup, and sending the recommendation request carrying user service requirement information to the target platform based on the confirmation input of the prompt popup, wherein the prompt popup comprises prompt information of whether the service resource needs to be recommended or not; or alternatively
Under the condition that the first input is not received and the second input of a second control in the service resource list page is received, responding to the second input, and sending the recommendation request carrying user service requirement information to the target platform;
after the recommendation request is sent to the target platform, determining a target merchant among a plurality of merchants based on the recommendation request by the target platform, and providing service resources by the target merchant.
6. The method of claim 5, wherein the sending the recommendation request carrying user service requirement information to the target platform based on the confirmation input to the prompt pop includes one of:
in the case that the user service requirement information is acquired before the confirmation input is received, responding to the confirmation input, generating the recommendation request based on the user service requirement information and sending the recommendation request to the target platform;
in the case that the user service requirement information is not acquired before the confirmation input is received, a requirement information collection area is displayed in response to the confirmation input, the user service requirement information is acquired based on a second editing input in the requirement information collection area, and the recommendation request is generated based on the user service requirement information and sent to the target platform.
7. The method of claim 5, wherein said sending said recommendation request carrying user service requirement information to said target platform in response to said second input comprises one of:
in the case that the user service requirement information is acquired before the second input is received, responding to the second input, generating the recommendation request based on the user service requirement information, and sending the recommendation request to the target platform;
and under the condition that the user service requirement information is not acquired before the second input is received, responding to the second input, acquiring the user service requirement information, generating the recommendation request, and sending the recommendation request to the target platform.
8. The method of claim 1, wherein after presenting candidate recommended cards for each of the N candidate service resources, the method further comprises:
when a fifth input indicating to exit the current page is received, judging whether an invitation request aiming at least one candidate service resource is initiated or not, wherein the invitation request comprises at least one of interview reservation request and subscription request;
If the invitation request is initiated, directly exiting the current page;
if the invitation request is not initiated, detecting whether a recommendation request for recommending the service resource is sent to the target platform or not;
if the recommendation request is sent, directly exiting the current page;
and if the recommendation request is not sent, sending the recommendation request to the target platform.
9. The service resource recommendation method is applied to a target platform and is characterized by comprising the following steps of:
receiving target information sent by a user terminal;
under the condition that the target information is user service demand information, determining candidate recommendation cards corresponding to the N matched candidate service resources respectively based on the user service demand information, feeding back the N candidate recommendation cards to the user terminal, wherein N is an integer greater than or equal to 1, and the user service demand information is sent by the user terminal under the conditions of acquiring the user service demand information and receiving first input of a first control in a service resource list page;
in the case where the target information is a recommendation request indicating recommended service resources, a target merchant is determined among a plurality of merchants based on the recommendation request carrying user service demand information, and the service resources are provided by the target merchant.
10. The method of claim 9, further comprising, after feeding back N candidate recommended cards to the user terminal:
receiving an invitation request which is sent by the user terminal and aims at a target service resource corresponding to a target recommended card, wherein the invitation request comprises at least one of a interview reservation request and a subscription request;
establishing online interview connection between the user terminal and a target terminal corresponding to the target service resource based on the invitation request, or initiating an online subscription flow;
the target recommended card comprises at least part of the N candidate recommended cards.
11. The method of claim 9, wherein the recommendation request is sent by the user terminal based on a user's confirmation input to a prompt pop-up, the prompt pop-up being displayed based on a user's second input within the service resource list page satisfying a preset input feature, and the prompt pop-up including prompt information of whether a recommended service resource is required; or alternatively
The recommendation request is generated and sent by the user terminal after the service resource list page is displayed based on a second input of a second control in the service resource list page by a user.
12. A service resource selection device applied to a user terminal, comprising:
the display module is used for displaying a service resource list page;
the reporting and displaying module is used for responding to the first input when acquiring the user service demand information and receiving the first input of the user to the first control in the service resource list page, reporting the user service demand information to a target platform, and displaying N candidate recommended cards which are fed back by the target platform and respectively correspond to N candidate service resources matched with the user service demand information, wherein N is an integer greater than or equal to 1;
and the first sending module is used for responding to the second input and sending a recommendation request for recommending the service resource to the target platform under the condition that the first input is not received and the second input of the user in the service resource list page is received.
13. A service resource recommendation device applied to a target platform, comprising:
the second receiving module is used for receiving the target information sent by the user terminal;
the feedback module is used for determining candidate recommendation cards corresponding to the N matched candidate service resources respectively based on the user service demand information when the target information is the user service demand information, feeding the N candidate recommendation cards back to the user terminal, wherein N is an integer greater than or equal to 1, and the user service demand information is sent by the user terminal when the user service demand information is acquired and a first input to a first control in a service resource list page is received;
And the determining module is used for determining a target merchant among a plurality of merchants based on the recommendation request carrying user service requirement information and providing service resources by the target merchant when the target information is the recommendation request indicating recommended service resources.
14. An electronic device comprising a processor, a memory and a computer program stored on the memory and executable on the processor, the computer program implementing the steps of the service resource selection method according to any one of claims 1 to 8 or the service resource recommendation method according to any one of claims 9 to 11 when executed by the processor.
15. A computer readable storage medium, characterized in that the computer readable storage medium has stored thereon a computer program which, when executed by a processor, implements the steps of the service resource selection method according to any of claims 1 to 8 or the service resource recommendation method according to any of claims 9 to 11.
CN202310262876.2A 2023-03-14 2023-03-14 Service resource selection and recommendation method and device, electronic equipment and storage medium Pending CN116304328A (en)

Priority Applications (1)

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CN202310262876.2A CN116304328A (en) 2023-03-14 2023-03-14 Service resource selection and recommendation method and device, electronic equipment and storage medium

Applications Claiming Priority (1)

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CN202310262876.2A CN116304328A (en) 2023-03-14 2023-03-14 Service resource selection and recommendation method and device, electronic equipment and storage medium

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