CN116245347A - Book business whole-flow management platform based on digitalization - Google Patents

Abstract

The invention discloses a book business whole-flow management platform based on digitalization, which comprises an application service layer, a platform service layer, an infrastructure layer and an application platform layer; the application service layer is used for carrying out centralized specific operation on various data; the platform service layer is used for providing necessary functional support; the infrastructure layer is used to provide the necessary hardware support; the application platform layer provides a variety of application service interfaces. The invention belongs to the technical field of digital management platforms, and particularly provides a digital management platform which adopts a structured and modularized design to externally provide data and control interfaces and has good expansibility, openness and portability; and the development performance of new business can be adapted by adding or modifying software functions and the processing capacity can be improved by adding new hardware; ensures the custom-made for the book industry, and develops a digital-based book business whole-flow management platform which not only meets the existing requirements, but also supports the big pattern, high starting point, practical application and safety and reliability of long-range application.

Description

Book business whole-flow management platform based on digitalization

Technical Field

The invention belongs to the technical field of digital management platforms, and particularly relates to a book service whole-flow management platform based on digitalization.

Background

Digital economies are written many times into government work reports with increasing importance. Digital economy has become a new engine for high-quality development, and the advanced development of digital economy can be preempted by holding the advanced development machine of digital economy. In recent years, the technology acceleration innovation of the Internet, big data, cloud computing, artificial intelligence, blockchain and the like is increasingly integrated into the whole process of developing all fields of economy and society, the development speed of digital economy is high, the radiation range is wide, the influence degree is unprecedented, and the technology is becoming a key force for reorganizing global element resources, remodelling global economic structures and changing global competition patterns. In conclusion, the digital economy development trend and law are mastered, and the digital economy healthy development of China can be promoted.

To promote the development of the integration of digital economy and entity economy, grasp the direction of digitization, networking and intellectualization, promote the industrialization digitization of manufacturing industry, service industry, agriculture and the like, utilize the new technology of the Internet to carry out the omnidirectional and full-chain transformation of the traditional industry, improve the productivity of full elements and exert the amplifying, superposing and multiplying functions of the digital technology on the economic development. The Internet, big data and artificial intelligence are promoted to be deeply fused with industry. The development of digital industry in key fields is advanced, the front edge of strategy and the high-point fields are focused, important technological breakthrough and important development demands are supported, the competitiveness of key links of an industrial chain is enhanced, a key industrial supply chain system is perfected, and product and service iteration is accelerated.

In the prior art, as shown in fig. 1, 2 and 3, in the conventional paper book supply process, a great deal of repeated cumbersome work needing manual processing exists, such as book information synchronization, order circulation, logistics tracking, financial accounting, fund settlement and the like, and the problems exist in the work:

(1) The digital foundation supporting means is behind: at present, a digital foundation supporting environment in the book industry has no unified mode, and the system construction is scattered, so that the information interaction, the data circulation and the smooth system access function cannot be ensured. Currently, no IT system capable of forming a strong support for industry development exists;

(2) Excessive manual intervention is performed under the line in the service circulation process: as can be seen from the several current critical business processes (book shelf process, bill delivery process, fund checking and settlement process), excessive manual intervention such as book information, order information, logistics information, account checking information, settlement information and the like is performed under the line in the business flow process, a large amount of repeated and tedious work is processed by manpower, the workload is huge, the efficiency is extremely low and errors are easy to occur;

(3) The synergy efficiency is low: the current large number of file receiving and transmitting works depend on chat groups, collection and storage depend on manual classification, quick real-time file notification and the like cannot be realized, file management is more decentralized, and confidential notification is at risk. Many business functions have not been implemented on a collaborative office platform and are still handled by conventional manual means off-line. The whole office digitization level is not high, a lot of management process information is still uploaded to the system through the accessories, the formatting is impossible, the standardization degree is low, and the management system cannot fall to the ground;

(4) The operation data is not visual enough: the current management data collection modes are various, deep analysis is lacked, the presentation modes are not visual, and accurate decision cannot be quickly assisted.

In general, in the prior art, offline manual intervention is adopted in the paper book supply process, and along with the increase of workload, the manual management workload is huge, related services cannot be effectively processed timely, the efficiency is extremely low, and errors are prone to occurring. In view of the foregoing, there is a need to build a digital expressway on the internet, and utilize digital technology to enable paper books to connect all the blocks of the full chain upstream and downstream of book supply, so as to modify and upgrade the traditional book industry by using an innovative, intensive, efficient and real-time one-stop digital platform, thereby standardizing the whole industry flow and improving the industry efficiency.

Disclosure of Invention

Aiming at the situation, in order to overcome the defects of the prior art, the invention provides an advanced technology of applying big data, artificial intelligence, block chain and the like, and the advanced technology takes innovation, concentration, high efficiency, real-time, stability and safety as basic development concepts; the structured and modularized design is adopted to provide clear and complete data and control interfaces to the outside, and the system has good expansibility, openness and portability; and the development performance of new business can be adapted by adding or modifying software functions and the processing capacity can be improved by adding new hardware; ensures the custom-made for the book industry, and develops a digital-based book business whole-flow management platform which not only meets the existing requirements, but also supports the big pattern, high starting point, practical application and safety and reliability of long-range application.

The technical scheme adopted by the invention is as follows: the invention relates to a book business whole-flow management platform based on digitalization, which comprises an application service layer, a platform service layer, an infrastructure layer and an application platform layer;

the application service layer is used for accessing the digitized book related data, carrying out centralized specific operation on various data, and monitoring and managing the related data;

the platform service layer is used for providing necessary functional support for data operation of the application service layer, providing necessary software support for the management platform and supporting the function through corresponding required service;

the infrastructure layer is used for providing necessary hardware support for the management platform and realizing distributed storage of data through erection of an infrastructure architecture;

the application platform layer is associated with the application service layer through a service interface and is used for providing various application service interfaces according to different use requirements of users, including a desktop client, a webpage client and a mobile client.

Further, the application service layer comprises an application system module, an external data access module and a wind control monitoring operation module,

the external data access module is used for providing a standard and unified external access data interface, and simultaneously making network security policies, data security policies and the like, ensuring the safety and reliability of the platform and realizing the effects of bookend access and channel access;

the application system module comprises a flow center, a registration center, an order center, a settlement center, a report center, a configuration center, an operation center, an archiving strategy, service monitoring and the like, wherein the operation center can be combined with the data center to generate a painting of a bookend, a specific painting of a certain type and a painting of a certain book, so that related activity optimization can be planned, and the activity of a user is improved; the archiving strategy is used for archiving the data which has finished the flow and separating the data from the data in progress; separating the history case data which is growing at high speed from the data which is in progress at present on the data storage; in the aspect of business processing, separating the business processing of query analysis class with low real-time requirement from the core business processing with high real-time requirement; the archiving of historical case data is separated from statistics and core business. The method is beneficial to improving the processing efficiency, maintainability, expansibility and stability of the core system.

The wind control monitoring operation module comprises wind control early warning and daily operation.

As a further elaboration, the platform service layer includes a workflow platform, a data center, a rules engine, a flow engine, a visualization engine, a third party interface,

the data center is used for providing necessary functions of data analysis report forms, inquiry, settlement and the like, and deep data mining and multidimensional data analysis can be realized in the future by introducing ideas such as business intelligence, business decision analysis and the like; the data center is used for data acquisition, data access and storage, visual inquiry and analysis, driving decision and intelligence;

the data center comprises a registration center, an order center, a settlement center, a report center and a wind control center, wherein the registration center is used for bookend registration, book registration, inventory synchronization and book classification, the order center is used for order circulation, logistics synchronization and after-sales service work, the settlement center is used for total score reconciliation and fund settlement, and the report center is used for providing and generating operation reports, sales reports and financial reports; the wind control center is used for adjusting the cooperation mechanism and mode of the suppliers according to data analysis;

the rule engine can self-define and establish decision rules of related services based on the data center, wherein the decision rules comprise an event model, a statistical model, a comprehensive model and the like, so that the platform can intelligently and quickly make decisions;

the process engine is used for realizing the management of a unified process, the cooperative management of the internal process of the platform is required, and the butt joint and the closed-loop management of the business process between the platform and the outside are realized, so that 'one integral operation' is realized.

Wherein, the platform internal workflow engine: and setting, initiating and tracking the workflow in the platform to realize the workflow and scheduling in the platform.

External flow workflow engine: and performing docking and scheduling management on the cross-platform (platform and external system) workflow, and realizing closed-loop management of the cross-platform business.

The visualization engine realizes the visual display of the full-business flow data, and displays the data analysis result, such as a line graph, a histogram, a pie chart, a scatter chart and the like in a picture-text mode.

In addition, the basic service comprises a third party interface, such as electronic signature, a short message channel, settlement transfer, logistics information and mail service.

Furthermore, the registration center is used for realizing centralized and unified registration management of the platform on information such as publishers, suppliers, self-built malls, book information, inventory information, classified materials and the like which are accessed in a diversified manner, and the construction registration center aims to provide centralized and unified registration service for each market participant served by the platform. The order center realizes the whole business process management of orders, including ordering (user-from terminal channel merchant-platform-bookmaker-platform-user), logistics information, after-sales service and the like. The clearing house is an important function of the platform, and provides clearing services (bookmaker and platform, platform and terminal channel) for each transaction participant on the basis of fund transfer which provides a foundation for each transaction participant. The report center carries out treatment, integration and analysis on the data according to the actual business requirement, thereby providing visual reports, such as sales condition reports, financial reports, operation reports and the like, providing decision basis for high-level companies and related personnel, and making scientific decisions. The wind control center establishes a multi-dimensional (return rate, delivery delay rate, complaint rate, etc.) high-quality channel model for suppliers and distributors, and outputs representations of the suppliers and the distributors.

As a further elaboration scheme, the wind control center adjusts the cooperation mechanism and mode (such as deepening cooperation, refusing cooperation, gray list and white list) of the suppliers according to the final portrait and score, so that the risk of the platform is reduced; in addition, value-added service can be provided, and the terminal manufacturer and the supplier can select a better sales or supply cooperation channel according to the portrait, so that the risk of the supplier or the terminal manufacturer own platform is reduced.

In the scheme, the wind control center can timely early warn possible illegal behaviors. The violations can be referenced as follows:

(1) The end-user has paid full and the platform is about to settle the price to the provider, but there are situations where part of the order is not shipped.

(2) The terminal manufacturer pays the advance payment, all orders of the supplier are shipped completely, and when the platform initiates settlement to the terminal manufacturer, the account balance of the terminal manufacturer is insufficient or the payment is refused.

In a preferred embodiment, the mobile clients in the application platform layer include, but are not limited to, applets and APP clients.

The invention provides a book business whole-flow management platform based on digitalization, which has the following beneficial effects:

1. the safety is high: the system has a perfect, multi-level and unified safety mechanism;

2. high performance: the system has an advanced system architecture, and can ensure stable and efficient operation of products developed based on the system;

3. ease of use, stability and advancement: the method has the advantages of friendly user interface, humanized design, simplicity, easiness in use and convenience in operation;

4. easy integration: providing standard interface specifications to enable efficient communication and integration with systems that may occur at present and in the future;

5. high availability: the system comprises a reliability and fault tolerance mechanism, has no single point of failure, and can not cause other module failures due to the occurrence of problems of a certain module;

6. scalability: the platform has the characteristics of high efficiency and flexibility in function expansion and secondary development, can rapidly add new functional modules as required, expand application scale and support smooth automatic upgrading;

7. restorability: the scheme has perfect backup technology, and the main components should have error self-diagnosis function and feasible recovery scheme.

Drawings

FIG. 1 is a schematic diagram of a prior art book shelf flow;

FIG. 2 is a schematic diagram of a prior art book ordering and shipping process;

FIG. 3 is a schematic diagram of a financial settlement process in the prior art;

FIG. 4 is a schematic diagram of the overall composition of a whole flow management platform for a book service based on digitization provided by the invention;

FIG. 5 is a flow chart of the data center in this embodiment;

FIG. 6 is a flow chart of inventory updating in the present solution;

FIG. 7 is a schematic diagram of an inventory mechanism in the present solution;

FIG. 8 is a flow chart of inventory locking in the present solution;

fig. 9 is a flow chart of access to a self-built mall in the present embodiment.

The accompanying drawings are included to provide a further understanding of the invention and are incorporated in and constitute a part of this specification, illustrate the invention and together with the embodiments of the invention, serve to explain the invention.

Detailed Description

The following description of the embodiments of the present invention will be made clearly and fully with reference to the accompanying drawings, in which it is evident that the embodiments described are only some, but not all embodiments of the invention; all other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.

1-9, the book business full-flow management platform based on digitalization comprises an application service layer, a platform service layer, an infrastructure layer and an application platform layer;

the application service layer is used for accessing the digitized book related data, carrying out centralized specific operation on various data, and monitoring and managing the related data;

the platform service layer is used for providing necessary functional support for data operation of the application service layer, providing necessary software support for the management platform and supporting the function through corresponding required service;

the infrastructure layer is used for providing necessary hardware support for the management platform and realizing distributed storage of data through erection of an infrastructure architecture;

the application platform layer is associated with the application service layer through a service interface and is used for providing various application service interfaces according to different use requirements of users, including a desktop client, a webpage client and a mobile client.

In the scheme, the application service layer comprises an application system module, an external data access module and a wind control monitoring operation module,

the external data access module is used for providing a standard and unified external access data interface, and simultaneously making network security policies, data security policies and the like, ensuring the safety and reliability of the platform and realizing the effects of bookend access and channel access;

the application system module comprises a flow center, a registration center, an order center, a settlement center, a report center, a configuration center, an operation center, an archiving strategy, service monitoring and the like, wherein the operation center can be combined with the data center to generate a painting of a bookend, a specific painting of a certain type and a painting of a certain book, so that related activity optimization can be planned, and the activity of a user is improved; the archiving strategy is used for archiving the data which has finished the flow and separating the data from the data in progress; separating the history case data which is growing at high speed from the data which is in progress at present on the data storage; in the aspect of business processing, separating the business processing of query analysis class with low real-time requirement from the core business processing with high real-time requirement; the archiving of historical case data is separated from statistics and core business. The method is beneficial to improving the processing efficiency, maintainability, expansibility and stability of the core system.

The wind control monitoring operation module comprises wind control early warning and daily operation.

As a further elaboration, the platform service layer includes a workflow platform, a data center, a rules engine, a flow engine, a visualization engine, a third party interface,

the data center is used for providing necessary functions of data analysis report forms, inquiry, settlement and the like, and deep data mining and multidimensional data analysis can be realized in the future by introducing ideas such as business intelligence, business decision analysis and the like; the data center is used for data acquisition, data access and storage, visual inquiry and analysis, driving decision and intelligence;

the data center comprises a registration center, an order center, a settlement center, a report center and a wind control center, wherein the registration center is used for bookend registration, book registration, inventory synchronization and book classification, the order center is used for order circulation, logistics synchronization and after-sales service work, the settlement center is used for total score reconciliation and fund settlement, and the report center is used for providing and generating operation reports, sales reports and financial reports; the wind control center is used for adjusting the cooperation mechanism and mode of the suppliers according to data analysis;

the rule engine can self-define and establish decision rules of related services based on the data center, wherein the decision rules comprise an event model, a statistical model, a comprehensive model and the like, so that the platform can intelligently and quickly make decisions;

the process engine is used for realizing the management of a unified process, the cooperative management of the internal process of the platform is required, and the butt joint and the closed-loop management of the business process between the platform and the outside are realized, so that 'one integral operation' is realized.

Wherein, the platform internal workflow engine: and setting, initiating and tracking the workflow in the platform to realize the workflow and scheduling in the platform.

External flow workflow engine: and performing docking and scheduling management on the cross-platform (platform and external system) workflow, and realizing closed-loop management of the cross-platform business.

The visualization engine realizes the visual display of the full-business flow data, and displays the data analysis result, such as a line graph, a histogram, a pie chart, a scatter chart and the like in a picture-text mode.

In addition, the basic service comprises a third party interface, such as electronic signature, a short message channel, settlement transfer, logistics information and mail service.

In the data center, the registration center is used for realizing centralized and unified registration management of the platform on information such as publishing houses, suppliers, self-built malls, book information, inventory information, classified materials and the like which are accessed in a diversified manner, and the construction registration center aims to provide centralized and unified registration service for each market participant served by the platform. The order center realizes the whole business process management of orders, including ordering (user-from terminal channel merchant-platform-bookmaker-platform-user), logistics information, after-sales service and the like. The clearing house is an important function of the platform, and provides clearing services (bookmaker and platform, platform and terminal channel) for each transaction participant on the basis of fund transfer which provides a foundation for each transaction participant. The report center carries out treatment, integration and analysis on the data according to the actual business requirement, thereby providing visual reports, such as sales condition reports, financial reports, operation reports and the like, providing decision basis for high-level companies and related personnel, and making scientific decisions. The wind control center establishes a multi-dimensional (return rate, delivery delay rate, complaint rate, etc.) high-quality channel model for suppliers and distributors, and outputs representations of the suppliers and the distributors.

On the one hand, the operation post of the management platform adjusts the cooperation mechanism and mode (such as deepening cooperation, refusing cooperation, gray list and white list) of the provider according to the final portrait and score, thereby reducing the risk of the platform.

On the other hand, the management platform can provide value-added service, and the terminal manufacturer and the supplier can select a better sales or supply cooperation channel according to the portrait, so that the risk of the supplier or the terminal manufacturer own platform is reduced.

In the scheme, the wind control center can timely early warn possible illegal behaviors. The violations can be referenced as follows:

(1) The end-user has paid full and the platform is about to settle the price to the provider, but there are situations where part of the order is not shipped.

(2) The terminal manufacturer pays the advance payment, all orders of the supplier are shipped completely, and when the platform initiates settlement to the terminal manufacturer, the account balance of the terminal manufacturer is insufficient or the payment is refused.

In addition, as shown in fig. 5, the scheme also comprises a leading cockpit, wherein the leading cockpit is a management information center for 'one-stop' decision support provided for a company high-rise. The method adopts the form of a cockpit to visually mark key indexes (KPIs) of enterprise operation through various common charts (such as a speedometer, a column diagram, a ring diagram, an early warning radar and the like), supports drilling type query, can realize layer-by-layer refinement and deepening analysis of indexes, visualizes and materializes collected data, intuitively monitors the operation condition of the enterprise, and can early warn and mine and analyze abnormal key indexes.

In combination with the current practical situation, the method solves the problem which needs to be solved as soon as possible without influencing future planning. The management platform department is realized by sections, adopts a strategy of global planning and distributed implementation, and divides the whole scheme into five stages:

stage one: first, the demand from the user to the user is satisfied.

Step one, related platforms (such as Wanggong, wanli cattle) can be accessed to obtain information of bookends, books and the like; acquiring related information of bookends and books by calling an API interface provided by an open platform of Wanlinian and Wangliang; the terminal channel calling platform provides the API to acquire the same information and store and display the same information in the internal system.

Step two, updating and locking the inventory;

the platform temporarily classifies the inventory into "available inventory" and "locked inventory. The system is automatically released when the lock library exists for more than a certain time. The flows of the available inventory and the locked inventory are shown in fig. 6 and fig. 7 respectively:

in the available inventory updating, the platform supports to pull the inventory from channel parties such as timing and manual to kaleidoscope; the platform performs current limiting on the operation of updating the inventory of the terminal; the terminal channel is set according to own rules, and the inventory is updated and locked at fixed time; triggering an inventory update action rule and an inventory alarm rule.

In inventory locking, platform business personnel may initiate inventory locking functions at the platform. The self-building mall may initiate a request to lock inventory through an API approach. The platform either rejects or accepts based on the set locking inventory rules (listed below). Whether the locked inventory is within a certain percentage (via platform configuration item); whether belonging to a particular terminal channel (e.g., member) of the platform; scoring the terminal channels (scoring is provided by a wind control center) whether the locked inventory condition is met; whether to deliver the platform guarantee; other rules may be refined.

The provider may lock onto its available inventory by logging into the platform. The platform either rejects or accepts based on the set locking inventory rules (listed below). Whether the available inventory of the provider itself is sufficient.

Step three, order circulation;

providing diversified access modes for suppliers, publishers and the like; providing diversified docking services for terminal channels; the platform checks whether to accept or push the order according to the order rejection rule and the delayed delivery rule configured by the supplier; meeting the rule of refusing the order, the platform refuses the order and informs the refusal reason (such as epidemic influence, not supporting shipping). The terminal prompts the user according to the mode; the rules for delayed shipping are satisfied and the platform will accept the order. And informs the terminal of the delayed shipment notification (e.g., active explosion bins). The terminal prompts the user according to the mode.

Step four, preliminarily realizing a cockpit and a visual function;

the platform provides corresponding cockpit and visual functions according to actual operation requirements by relying on the existing service data.

Step five, after-sales service (refund basic service);

providing basic refund service by the platform; providing corresponding channels (such as contact modes, in-station messages and the like) for communication of suppliers and terminal manufacturers;

stage two: more similarly known terminal channels can be accessed.

Around supporting more terminal channel access, the following points need to be solved:

1. providing diversified access modes for suppliers, publishers and the like;

according to the current situation, access users with development capability and access users without development capability need to be considered, and the access modes can be divided into 4 types:

A. accessing through a platform open platform API;

B. the platform is actively docked with ERP (such as docking for Wanlian years and Wanglong shop communication);

C. autonomous registration is performed through a platform (the platform provides an account for logging in information such as books or directly importing excel);

D. and the E-commerce third party platform.

2. Providing diversified docking services for terminal channels;

the terminal channel is connected, and whether the terminal channel has development capability or not is also considered, and the access modes are as follows:

A. aiming at development capability: docking through a platform open platform API;

B. for no development capability: the platform provides it with an ERP management system.

3. Releasing an open platform, perfecting a butt joint interface and access safety;

and publishing an open platform on the official network of the platform, providing a docking API document and a demo, and simultaneously constructing a docking communication group to answer business and technical problems occurring in docking in time.

A. The problems of network safety, data safety, performance and the like of perfect butt joint are fully considered in terms of software, hardware, network and the like, and the safety, stability, reliability and high efficiency of the platform are ensured. The safety problem is not small.

B. And a perfect docking interface is provided, and all business lines are gradually uploaded, such as a bookend information interface, a book information interface, an inventory change interface, an order circulation interface, a logistics progress interface and the like. In the actual access process, feedback is continuously collected and perfected in time.

4. Perfecting a data center;

the data is the basis of all analyses. The whole idea has 4 steps from the start of acquiring data to the final realization of the data driving target, including:

(1) And (3) data acquisition:

basic data (such as book information and inventory information), business data (such as order data, return data, user data and address data) and log data (such as platform operation log) of various modes of internal, external, active, passive, real-time, timing and the like are acquired through various channels.

(2) Data management:

completely landing: and (3) firstly, the data acquired from each data source channel is stored in a complete database of the landing platform, and the data is not processed. Enabling the data to track the provenance.

Data cleaning: and cleaning the data falling to the platform library, such as repeated data, useless data and the like.

Data conversion: and uniformly defining and uniformly formatting and managing the data according to the requirements of actual services. It is necessary to convert the data that has been preliminarily washed.

Data analysis: the platform can automatically construct timing tasks, set data analysis processing frequency, collect and analyze collected data at fixed time and generate data analysis results and analysis reports according to service requirements. And actively pushing the terminal to related personnel in the form of a daily report, a weekly report, a monthly report, a quarterly report, a semi-annual report and an annual report in the form of an intra-station letter.

Data presentation: the data is visually displayed, and the result of data analysis, such as a line graph, a bar graph, a pie chart, a scatter diagram and the like, is displayed in a graphic manner.

And (3) data query: and providing multidimensional data query conditions, querying the treated data, and supporting tracing the data.

Statistical report: and customizing and developing a statistical form according to the actual service requirement.

5. And preliminarily perfecting the functions of a report center and a cockpit.

Based on the data center, the functions of the report center and the cockpit are perfected according to actual business requirements. Providing decision basis for decision maker to make scientific decision in time.

6. An electronic signature is introduced.

The platform provides an electronic signature function plate and provides an online service function for signing of suppliers and the platform and signing of terminal suppliers and the platform. Wherein, the electronic signature function plate mainly has: vendor and terminal electronic signature configuration; providing a visual compound and template editor; preliminarily providing a common contract template; providing an electronic signature configuration; providing an electronic seal signing function;

7. and a settlement function module is initially introduced.

The support of terminal channels and providers, platforms and providers, and the accounting of funds for terminal channels and providers has been accounted for. Mainly comprises the following functional plates: account information configuration of suppliers and terminal channels; according to the order, financial accounting is carried out; funds exchange between suppliers and channel suppliers; fund exchange (value added services, etc.) between suppliers, channel providers and platforms; at the current node, the platform does not provide the fund deposit management function.

Stage three: the platform book product can be popularized through the management platform.

The provider can configure books of related categories such as hot-selling, pre-selling, new books, hot spots and the like on the platform by buying the platform value-added service items. The platform can be pushed to the terminal channel in real time or offline depending on the vendor's configuration.

The platform can be used for book promotion like a terminal channel in the following way:

the short message is notified to the terminal channel dockee;

providing a recommended book related openness interface, and carrying out timing butt joint by a terminal channel;

the callback function of the terminal channel is provided, the terminal channel can be provided with a callback address on the platform, the provider can complete the configuration of the recommended books, and the platform can be pushed to the terminal channel at regular time.

Stage four: and realizing fund settlement in the platform.

The platform provides funds-holding services for end-user and suppliers. The terminal merchant can synchronously store and manage settlement funds on the platform while sending orders; the provider receives the settlement at a certain time node (e.g., after the user confirms receipt).

The fund storage management of the platform mainly comprises the following functional modules:

the general fund settlement report service is provided with: multi-dimensional (week, month, year) funds settlement statement;

perfect funds reconciliation service: such as whether receivables, accounts payables are consistent, payouts and payouts are related to money reconciliation services, etc.;

fund settlement service: the platform initiates a settlement service to the vendor.

Stage five: the whole system can hematopoietic itself.

The platform faces suppliers and terminal merchants, and different hematopoietic modes are realized according to different object-oriented modes.

(A) When facing the provider, the following value added services can be considered:

1. charging a basic membership fee;

2. order distribution charges a service fee: such as percentage of order amount

3. Intelligent distribution of bid ordering value added services;

4. book promotion service fee: if the order is in the popularization time range, charging according to the percentage of the order amount;

(B) When facing the terminal channel, consider the following value-added services:

1. charging a basic membership fee;

2. API interfaces with service fees;

3. inventory inquiry service fees;

4. inventory locking step charging value-added service;

5. step-type value-added service configuration is carried out according to the percentage of the stock;

6. inventory locking ladder type charging value added service.

By combining the scheme, the platform can integrate from a publishing company and a supplier to a terminal sales channel and then to a user, so that pain points of marketing activities, order circulation, fund settlement and the like are solved, the whole-flow closed loop is completed, meanwhile, intelligent, scene and standardization are realized by combining and applying advanced technologies such as big data, blockchain and the like, full-service chain digitization is realized to the greatest extent, manual intervention is reduced, risk control is advanced as much as possible, and therefore business efficiency is improved, error rate is reduced, complaints are reduced, and core business indexes are finally improved.

It is noted that relational terms such as first and second, and the like are used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Moreover, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus.

Although embodiments of the present invention have been shown and described, it will be understood by those skilled in the art that various changes, modifications, substitutions and alterations can be made therein without departing from the principles and spirit of the invention, the scope of which is defined in the appended claims and their equivalents.

The invention and its embodiments have been described above with no limitation, and the actual construction is not limited to the embodiments of the invention as shown in the drawings. In summary, if one of ordinary skill in the art is informed by this disclosure, a structural manner and an embodiment similar to the technical solution should not be creatively devised without departing from the gist of the present invention.

Claims (10)

1. A book business whole-flow management platform based on digitalization is characterized in that: the system comprises an application service layer, a platform service layer, an infrastructure layer and an application platform layer;

the application service layer is used for accessing the digitized book related data, carrying out centralized specific operation on various data, and monitoring and managing the related data;

the platform service layer is used for providing necessary functional support for data operation of the application service layer, providing necessary software support for the management platform and supporting the function through corresponding required service;

the infrastructure layer is used for providing necessary hardware support for the management platform and realizing distributed storage of data through erection of an infrastructure architecture;

the application platform layer is associated with the application service layer through a service interface and is used for providing various application service interfaces according to different use requirements of users, including a desktop client, a webpage client and a mobile client.

2. The full-process book business management platform based on the digitization as claimed in claim 1, wherein: the application service layer comprises an application system module, an external data access module and a wind control monitoring operation module;

the application system module comprises a flow center, a registration center, an order center, a settlement center, a report center, a configuration center, an operation center, an archiving strategy and service monitoring;

the operation center can be combined with the platform service layer to generate a portrait of a bookend, a portrait of a specific type of a book and a portrait of a certain book, so that related activity optimization can be planned, and the activity of a user is improved;

the archiving strategy is used for archiving the data which has finished the flow and separating the data from the data in progress; separating the history case data which is growing at high speed from the data which is in progress at present on the data storage; in the aspect of business processing, separating the business processing of query analysis class with low real-time requirement from the core business processing with high real-time requirement; separating the archiving of historical case data from statistics and core business;

the external data access module is used for providing a standard and unified external access data interface, and simultaneously making a network security policy and a data security policy, ensuring the security and reliability of the platform and realizing the effects of bookend access and channel access;

the wind control monitoring operation module comprises wind control early warning and daily operation and is used for monitoring the operation conditions of software, a database, a communication network and related hardware equipment.

3. The full-process book business management platform based on the digitization as claimed in claim 2, wherein: the platform service layer comprises a workflow platform, a data center, a rule engine, a flow engine, a visualization engine and a third party interface;

the workflow platform provides a standard and unified external access data interface through an external data access module, ensures the safety and reliability of the platform, provides a developer platform, provides perfect access documents and demo on a official network, and rewrites communication feedback of the developer;

the data center is used for providing necessary functions of data analysis report forms, inquiry and settlement, and deep data mining and multidimensional data analysis can be realized in the future by introducing ideas such as business intelligence, business decision analysis and the like; the data center comprises data acquisition, data access and storage, visual query and analysis, and driving decision and intelligence;

the rule engine can self-define and establish decision rules of related services based on the data center, wherein the decision rules comprise an event model, a statistical model, a comprehensive model and the like, so that the platform can intelligently and quickly make decisions;

the process engine is used for realizing the management of a unified process, the cooperative management of the internal process of the platform is required, the service process between the platform and the outside is in butt joint and closed-loop management, and the overall operation effect is realized;

the visualization engine realizes the visual display of the full-service flow data, and displays the data analysis result, such as a line graph, a histogram, a pie chart and a scatter chart, in a picture-text mode;

the third party interface comprises an electronic signature, a short message channel, settlement transfer, logistics information and mail service.

4. The full-process book business management platform based on digitization according to claim 3, wherein: the data center comprises a registration center, an order center, a settlement center, a report center and a wind control center, wherein the registration center is used for bookend registration, book registration, inventory synchronization and book classification, the order center is used for order circulation, logistics synchronization and after-sales service work, the settlement center is used for total score reconciliation and fund settlement, and the report center is used for providing and generating operation reports, sales reports and financial reports; the wind control center is used for adjusting the cooperation mechanism and mode of the suppliers according to the data analysis.

5. The full-process book business management platform based on digitalization as defined in claim 4, wherein: the registration center is used for realizing centralized and unified registration management of the platform on information such as publishers, suppliers, self-built malls, book information, inventory information, classified materials and the like which are accessed in a diversified manner, and is constructed to provide centralized and unified registration service for each market participant served by the platform; the order center realizes the whole business process management of orders, including ordering, logistics information and after-sales service; the settlement center is an important function of the platform, and provides settlement service for each transaction participant on the basis of fund transfer which provides basis for each transaction participant; the report center carries out treatment, integration and analysis on the data according to the actual business requirement, and further provides visual reports, such as sales condition reports, financial reports and operation reports, provides decision basis for high-level companies and related personnel, and makes scientific decisions; the wind control center establishes a multidimensional high-quality channel model for suppliers and channel providers and outputs images of the suppliers and the channel providers.

6. The full-process book business management platform based on the digitization of claim 5, wherein: the flow engine comprises a platform internal workflow engine and an external flow workflow engine, wherein the platform internal workflow engine is used for setting, initiating and tracking the platform internal workflow to realize the circulation and the scheduling of the platform internal workflow; the external flow workflow engine is used for carrying out docking and scheduling management on the cross-platform workflow, and realizing closed-loop management of the cross-platform business.

7. The full-process book business management platform based on the digitization as claimed in claim 6, wherein: the wind control center adjusts the cooperation mechanism and mode of the suppliers according to the final portrait and the score, so that the risk of the platform is reduced; in addition, value-added service can be provided, and the terminal manufacturer and the supplier can select a better sales or supply cooperation channel according to the portrait, so that the risk of the supplier or the terminal manufacturer own platform is reduced.

8. The full-process book business management platform based on the digitization of claim 7, wherein: the wind control center can timely early warn possible illegal behaviors; the collaboration mechanism and mode with the provider include: deepen collaboration, reject collaboration, gray list, white list.

9. The full-process book business management platform based on the digitization as claimed in claim 1, wherein: the infrastructure layer comprises an IaaS service, a computing resource pool, a storage resource pool, a network resource pool and a distributed data center.

10. The full-process book business management platform based on the digitization as claimed in claim 1, wherein: mobile clients in the application platform layer include, but are not limited to, applets, APP clients.

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