CN116091161A - Operation management method and device of filter element, electronic equipment and storage medium - Google Patents
Operation management method and device of filter element, electronic equipment and storage medium Download PDFInfo
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Abstract
The invention discloses an operation management method and device of a filter element, electronic equipment and a storage medium, wherein the method comprises the following steps: acquiring data information based on a preset channel, wherein the preset channel comprises at least one of a first channel, a second channel, a third channel and a fourth channel, and the data information comprises user information and filter element information; determining whether the filter element needs to be replaced according to the filter element information; if the filter element needs to be replaced, based on operation management rules selected by a user corresponding to the user information, filter element replacement service is provided for the user. According to the invention, the user information and the filter element information are obtained through different channels, and then whether the user needs to replace the filter element is determined based on the filter element information, so that the filter element replacement service is provided for the user, and the accuracy of replacing the filter element and purchasing the filter element again is ensured for the user.
Description
Technical Field
The present invention relates to the field of operation management technologies, and in particular, to an operation management method and apparatus for a filter element, an electronic device, and a storage medium.
Background
The filter element is used as necessary consumable in the use process of the water purifier, and the filter element of the water purifier is replaced according to the use of the water purifier in time.
At present, in the prior art, for a historical user using a water purifier, the service condition of the water purifier is determined according to the historical data of a filter element of the historical user, but if the historical data of the filter element is lost due to private retention of the user or other reasons, all users using the filter element cannot be managed and serviced.
Disclosure of Invention
The invention provides an operation management method, an operation management device, electronic equipment and a storage medium for a filter element, which avoid the situation that the service condition of the filter element of a user cannot be managed uniformly, realize the service of replacing the filter element for the user, ensure the accurate management of replacing the filter element and purchasing the filter element again for the user, and promote the use experience of the user.
According to an aspect of the present invention, there is provided a method for operation management of a filter element, the method comprising:
acquiring data information based on a preset channel, wherein the preset channel comprises at least one of a first channel, a second channel, a third channel and a fourth channel, and the data information comprises user information and filter element information;
determining whether the filter element needs to be replaced according to the filter element information; if the filter element needs to be replaced, based on operation management rules selected by a user corresponding to the user information, filter element replacement service is provided for the user.
Optionally, the first channel comprises at least one of overhead maintenance and overhead installation; the second channel includes: at least one of offline reception, consultation and answering; the third channel includes: at least one of store sales and user consultation; the fourth channel includes: at least one of go-to-the-gate investigation, self-media, return visit.
Optionally, the filter element information includes at least a filter element model number, a filter element lifetime, and a filter element start time.
Optionally, determining whether the filter element needs to be replaced according to the filter element information includes: determining the used time of the filter element according to the current time and the use starting time of the filter element; if the service life of the filter element is longer than or equal to the service life of the filter element, determining that the filter element needs to be replaced; if the filter element has a service life less than the filter element life, it is determined that the filter element does not need to be replaced.
Optionally, the operation management rule includes a first management rule and a second management rule; the first management rule is a rule for providing filter element replacement service for a user under the condition that the user does not provide the filter element; the second management rule is a rule for providing a filter element replacement service for a user in the case that the user provides the filter element.
Optionally, if the operation management rule selected by the user is the second management rule; providing cartridge replacement service to a user, comprising: determining whether a purchase completion instruction is received within a preset time; if a purchase completion instruction is received within a preset time, providing filter element replacement service for a user; if the purchase completion instruction is not received within the preset time, providing filter element replacement service for the user based on the first management rule.
Optionally, before determining whether the purchase completion instruction is received within the preset time, the method further includes: acquiring purchase information corresponding to the filter element information according to the filter element information; and sending purchase information to user equipment of the user.
According to another aspect of the present invention, there is also provided an operation management device for a filter cartridge, including:
the information acquisition module is used for acquiring data information based on a preset channel, wherein the preset channel comprises at least one of a first channel, a second channel, a third channel and a fourth channel, and the data information comprises user information and filter element information;
the determining and replacing module is used for determining whether the filter element needs to be replaced according to the filter element information;
and the operation management module is used for providing filter element replacement service for the user based on operation management rules selected by the user corresponding to the user information if the filter element needs to be replaced.
According to another aspect of the present invention, there is also provided an electronic apparatus including: at least one processor; and a memory communicatively coupled to the at least one processor; the memory stores a computer program executable by the at least one processor, so that the at least one processor can execute the operation management method of the filter element according to any embodiment of the present invention.
According to another aspect of the present invention, there is also provided a computer readable storage medium storing computer instructions for causing a processor to execute the operation management method of the filter cartridge according to any one of the embodiments of the present invention.
According to the technical scheme, data information is acquired based on a preset channel, wherein the preset channel comprises at least one of a first channel, a second channel, a third channel and a fourth channel, and the data information comprises user information and filter element information; determining whether the filter element needs to be replaced according to the filter element information; if the filter element needs to be replaced, based on operation management rules selected by a user corresponding to the user information, filter element replacement service is provided for the user. According to the invention, the user information and the filter element information are obtained through different channels, and then whether the user needs to replace the filter element is determined based on the filter element information, so that the filter element replacement service is provided for the user, the accurate management of the replacement of the filter element and the purchased filter element is ensured, and the use experience of the user is improved.
It should be understood that the description in this section is not intended to identify key or critical features of the embodiments of the invention or to delineate the scope of the invention. Other features of the present invention will become apparent from the description that follows.
Drawings
In order to more clearly illustrate the technical solutions of the present invention, the drawings that are needed in the description of the embodiments will be briefly described below, it being obvious that the drawings in the following description are only some embodiments of the present invention, and that other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.
FIG. 1 is a flow chart of a method of operation management of a filter cartridge provided in embodiment one;
fig. 2 is a flowchart of an operation management method of a filter element provided in the second embodiment;
fig. 3 is a schematic structural view of an operation management device of a filter cartridge provided in the third embodiment;
fig. 4 is a schematic structural diagram of an electronic device provided in the fourth embodiment.
Detailed Description
In order that those skilled in the art will better understand the present invention, a more complete description of the same will be rendered by reference to the appended drawings, wherein it is to be understood that the illustrated embodiments are merely exemplary of some, but not all embodiments of the invention. All other embodiments, which can be made by those skilled in the art based on the embodiments of the present invention without making any inventive effort, shall fall within the scope of the present invention.
It should be noted that the terms "first," "second," and the like in the description and the claims of the present invention and the above figures are used for distinguishing between similar objects and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used may be interchanged where appropriate such that the embodiments of the invention described herein may be implemented in sequences other than those illustrated or otherwise described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
Example 1
Fig. 1 is a flowchart of a method for operation management of a filter element provided in the first embodiment, where the method may be applicable to operation management of a filter element, and the method may be performed by an operation management device of a filter element, where the operation management device of the filter element may be implemented in hardware and/or software, and in a specific embodiment, the operation management device of the filter element may be configured in an electronic device. As shown in fig. 1, the method of this embodiment specifically includes the following steps:
s101, acquiring data information based on a preset channel.
The preset channels comprise at least one of a first channel, a second channel, a third channel and a fourth channel, and the data information comprises user information and filter element information.
The first channel includes at least one of overhead door repair and overhead door installation; the second channel comprises at least one of offline reception, consultation and answering; the third channel includes at least one of store sales and user consultation; the fourth channel comprises at least one of a top investigation, a self-media and a return visit. The user information specifically comprises a purchase channel, a purchase order number, a purchase filter element model, a purchase time, a price, a user name, a contact way and the like; the filter element information includes at least a filter element model number, a filter element lifetime, and a use start time of the filter element, which is not limited in this embodiment.
In the technical scheme, the acquisition, storage, use, processing and the like of the data all accord with related regulations of national legal regulations.
Specifically, the user information and the filter element information are directly obtained from at least one of the first channel, the second channel, the third channel and the fourth channel, respectively.
The first channel can be specifically associated with a user through telephone answering, door maintenance, door installation and the like; the second channel can be specifically directly related to the user in the scenes of direct sales of products in the store, consultation of the user and the like; the third channel can be used for generating association with the user in the scenes of on-line store-down or electric store shop-up of the user, promotion of products, consultation and answering and the like; the fourth channel can be a mode that filter element manufacturer staff exchange a platform, self-media, go to the gate for investigation, return visit and the like; the user purchase channel, purchase order number, filter element model number, purchase time, price, user name, contact information and the like are directly obtained through the channels, and the filter element model number, the filter element service life and the use starting time of the filter element are obtained.
S102, determining whether the filter element needs to be replaced according to the filter element information.
Specifically, after the filter element information is obtained, the type of the filter element used by a user, the service life of the filter element and the service start time of the filter element are determined, whether the filter element needs to be replaced or not is determined according to the service start time of the filter element used by the user, the service life of the filter element and the current service time of the filter element, and if the difference value between the current service time of the filter element and the service start time of the filter element is smaller than the service life of the filter element, the filter element does not need to be replaced; if the difference between the current usage time of the filter element and the usage start time of the filter element is greater than or equal to the life of the filter element, it is determined that the filter element needs to be replaced, and S103 is performed.
For example, if the start time of use of the filter element is 2022, 1, the service life of the filter element is 100 days, and the current use time of the filter element is 2022, 3, 5, the used time of the filter element is determined to be 64 days, the used time of the filter element is 64 days less than the service life of the filter element by 100 days, and it is determined that the filter element does not need to be replaced; if the use start time of the filter element is 2022, 1 month, 1, the service life of the filter element is 100 days, and the current use time of the filter element is 2022, 4 months, 4, the used time of the filter element is determined to be 100 days, the used time of the filter element is 100 days, the service life of the filter element is 100 days, the filter element is determined to be required to be replaced, and S103 is executed.
S103, providing filter element replacement service for the user based on the operation management rule selected by the user corresponding to the user information.
The operation management rules comprise a first management rule and a second management rule; the first management rule is a rule for providing filter element replacement service for a user under the condition that the user does not provide the filter element, and the filter element purchasing connection or two-dimension code purchasing information can be sent to the user; the second management rule is a rule for providing a filter element replacement service for a user in the case that the user provides the filter element.
Specifically, if the filter element needs to be replaced, determining a corresponding purchase channel based on user information such as a purchase channel, a purchase order number, a purchase filter element model, purchase time, price, a user name, a contact way and the like, further determining whether the user purchases the filter element from different channels, and if the user purchases the filter element from other channels, providing a rule of filter element replacement service for the user under the condition that the user provides the filter element; if the user is determined not to purchase the filter element from other channels, the user is provided with rules of filter element replacement service under the condition that the user does not provide the filter element.
According to the technical scheme, data information is acquired based on preset channels, wherein the preset channels comprise at least one of a first channel, a second channel, a third channel and a fourth channel, and the data information comprises user information and filter element information; determining whether the filter element needs to be replaced according to the filter element information; if the filter element needs to be replaced, based on operation management rules selected by a user corresponding to the user information, filter element replacement service is provided for the user. On the basis of the embodiment, user information and filter element information are obtained through different channels, and then whether a user needs to replace the filter element or not is determined based on the filter element information, so that filter element replacement service is provided for the user, accurate management of replacing the filter element and re-purchasing the filter element by the user is guaranteed, and use experience of the user is improved.
Example two
Fig. 2 is a flowchart of an operation management method of a filter cartridge provided in the second embodiment, on the basis of the above embodiment, for determining whether the filter cartridge needs to be replaced according to the filter cartridge information; further optimization of the cartridge replacement service is provided for the user, as shown in fig. 2, the method specifically comprises the following steps:
s201, acquiring data information based on a preset channel.
Specifically, the preset channel includes at least one of a first channel, a second channel, a third channel and a fourth channel, the data information includes user information and filter element information, and the user purchase channel, purchase order number, purchase filter element model, purchase time, price, user name, contact information and the like are directly acquired from at least one of the first channel, the second channel, the third channel and the fourth channel, and the filter element model, the filter element service life and the use start time of the filter element are acquired.
S202, determining the used time of the filter element according to the current time and the use starting time of the filter element.
The current time is the current time when the user uses the filter element.
Specifically, the current time is determined, and the used time of the filter element is determined according to the difference between the current time and the use starting time of the filter element.
Illustratively, if the current time is 2022, 4, and the service start time of the filter cartridge is 2022, 1, then the service time of the filter cartridge is determined to be 100 days.
S203, determining whether the service life of the filter element is longer than or equal to the service life of the filter element.
Specifically, after determining the used time of the filter element, further determining whether the used time of the filter element is greater than or equal to the service life of the filter element, and if the used time of the filter element is greater than or equal to the service life of the filter element, executing S205; if the filter cartridge has a service life less than the filter cartridge life, S204 is performed.
S204, determining that the filter element does not need to be replaced.
Specifically, if the filter element has a service life less than the filter element life, it is determined that the filter element does not need to be replaced.
S205, determining that the filter element needs to be replaced.
Specifically, if the filter cartridge has a service life greater than or equal to the filter cartridge life, it is determined that the filter cartridge needs to be replaced, and S206 is performed.
S206, determining whether the operation management rule selected by the user is the first management rule or the second management rule.
Specifically, determining an operation management rule selected by the user, and if the user selects the first management rule, executing S207; if the user selects the second management rule, S209 is performed.
S207, determining that the user selects a first management rule.
Specifically, through sending the filter element purchasing connection or purchasing two-dimension code information to a user, the user clicks to check the filter element purchasing connection or purchasing two-dimension code information, selects a required filter element order, and determines the operation management rule as a first management rule.
S208, providing filter element replacement service for users based on the first management rule.
S209, determining that the user selects a second management rule.
S210, determining whether a purchase completion instruction is received within a preset time.
The preset time is a preset time for receiving the purchase completion instruction, and may be, for example, 1 day, 3 days, 5 days, or the like, which is not limited in this embodiment.
The purchase completion instruction is that after the user purchases the filter element through any channel, the purchase completion information is fed back to any purchase channel.
Specifically, after determining that the operation management rule is the second management rule, determining whether a user purchase filter element completion instruction is received within a preset time, and if the purchase completion instruction is received, executing S211; if the purchase completion instruction is not received, S208 is executed.
On the basis of the embodiment, optionally, purchasing information corresponding to the filter element information is obtained according to the filter element information; and sending purchase information to user equipment of the user.
The purchase information includes purchase time, purchase model number, purchase number, etc. of the filter element purchased by the user, which is not limited in this embodiment. The user device purchases the device of the filter cartridge for the user.
Specifically, after the filter element information such as the filter element model, the filter element service life and the use start time of the filter element is determined, purchase information such as purchase time, purchase model, purchase quantity and the like corresponding to the filter element information is determined, and then the purchase information is sent to user equipment of a user. The benefit of this arrangement is that purchase information of all users can be collected, so that user equipment on the users is guided, and unified management and control is realized.
S211, providing filter element replacement service for users based on the second management rule.
Specifically, if the purchase completion instruction is received within the preset time, based on the second management rule, a filter element replacement service is provided for the user.
According to the technical scheme, data information is obtained based on a preset channel; determining the used time of the filter element according to the current time and the use starting time of the filter element; determining whether the used time of the filter element is greater than or equal to the service life of the filter element; if the service life of the filter element is less than the service life of the filter element, the filter element is determined to be unnecessary to replace; if the service life of the filter element is longer than or equal to the service life of the filter element, the filter element is determined to be required to be replaced, and the operation management rule selected by the user is determined to be a first management rule or a second management rule; determining a first management rule selected by a user, and providing filter element replacement service for the user; providing filter element replacement service for a user based on a first management rule; determining that the user selects a second management rule; determining whether a purchase completion instruction is received within a preset time; based on the second management rule, a filter element replacement service is provided for the user. On the basis of the embodiment, the user information and the filter element information are acquired through different channels, whether the user needs to replace the filter element or not is then determined based on the filter element information, and the operation management rule selected by the user is further determined, so that filter element replacement service is provided for the user, accurate management of replacing the filter element and purchasing the filter element again by the user is guaranteed, and the use experience of the user is improved.
Example III
Fig. 3 is a schematic structural diagram of an operation management device for a filter element provided in the third embodiment, where the device includes: an information acquisition module 301, a determination replacement module 302 and an operation management module 303.
Wherein,,
the information obtaining module 301 is configured to obtain data information based on a preset channel, where the preset channel includes at least one of a first channel, a second channel, a third channel, and a fourth channel, and the data information includes user information and filter element information.
The determine replacement module 302 is configured to determine whether the filter element needs to be replaced according to the filter element information.
And the operation management module 303 is configured to provide the filter element replacement service for the user based on the operation management rule selected by the user corresponding to the user information if the filter element needs to be replaced.
Optionally, the first channel comprises at least one of overhead maintenance and overhead installation; the second channel includes: at least one of offline reception, consultation and answering; the third channel includes: at least one of store sales and user consultation; the fourth channel includes: at least one of go-to-the-gate investigation, self-media, return visit.
Optionally, the filter element information includes at least a filter element model number, a filter element lifetime, and a filter element start time.
Optionally, the determining replacement module 302 is specifically configured to: determining the used time of the filter element according to the current time and the use starting time of the filter element; if the service life of the filter element is longer than or equal to the service life of the filter element, determining that the filter element needs to be replaced; if the filter element has a service life less than the filter element life, it is determined that the filter element does not need to be replaced.
Optionally, the operation management rule includes a first management rule and a second management rule; the first management rule is a rule for providing filter element replacement service for a user under the condition that the user does not provide the filter element; the second management rule is a rule for providing a filter element replacement service for a user in the case that the user provides the filter element.
Optionally, if the operation management rule selected by the user is the second management rule, the operation management module 303 is specifically configured to: determining whether a purchase completion instruction is received within a preset time; if a purchase completion instruction is received within a preset time, providing filter element replacement service for a user; if the purchase completion instruction is not received within the preset time, providing filter element replacement service for the user based on the first management rule.
Optionally, the apparatus further comprises: an information sending module, configured to: before determining whether a purchase completion instruction is received within a preset time, acquiring purchase information corresponding to the filter element information according to the filter element information; and sending purchase information to user equipment of the user.
The operation management device of the filter element provided by the embodiment can execute the operation management method of the filter element provided by any embodiment of the invention, and has the corresponding functional modules and beneficial effects of the execution method.
Example IV
Fig. 4 is a schematic diagram of the structure of an electronic device provided in the fourth embodiment, which is intended to represent various forms of digital computers, such as laptops, desktops, workstations, personal digital assistants, servers, blade servers, mainframes, and other appropriate computers. Electronic equipment may also represent various forms of mobile devices, such as personal digital processing, cellular telephones, smartphones, wearable devices (e.g., helmets, glasses, watches, etc.), and other similar computing devices. The components shown herein, their connections and relationships, and their functions, are meant to be exemplary only, and are not meant to limit implementations of the inventions described and/or claimed herein.
As shown in fig. 4, the electronic device 10 includes at least one processor 11, and a memory, such as a Read Only Memory (ROM) 12, a Random Access Memory (RAM) 13, etc., communicatively connected to the at least one processor 11, in which the memory stores a computer program executable by the at least one processor, and the processor 11 may perform various appropriate actions and processes according to the computer program stored in the Read Only Memory (ROM) 12 or the computer program loaded from the storage unit 18 into the Random Access Memory (RAM) 13. In the RAM 13, various programs and data required for the operation of the electronic device 10 may also be stored. The processor 11, the ROM 12 and the RAM 13 are connected to each other via a bus 14. An input/output (I/O) interface 15 is also connected to bus 14.
Various components in the electronic device 10 are connected to the I/O interface 15, including: an input unit 16 such as a keyboard, a mouse, etc.; an output unit 17 such as various types of displays, speakers, and the like; a storage unit 18 such as a magnetic disk, an optical disk, or the like; and a communication unit 19 such as a network card, modem, wireless communication transceiver, etc. The communication unit 19 allows the electronic device 10 to exchange information/data with other devices via a computer network, such as the internet, and/or various telecommunication networks.
The processor 11 may be a variety of general and/or special purpose processing components having processing and computing capabilities. Some examples of processor 11 include, but are not limited to, a Central Processing Unit (CPU), a Graphics Processing Unit (GPU), various specialized Artificial Intelligence (AI) computing chips, various processors running machine learning model algorithms, digital Signal Processors (DSPs), and any suitable processor, controller, microcontroller, etc. The processor 11 performs the various methods and processes described above, such as the operation management method of the cartridge.
In some embodiments, the method of operation management of the filter cartridge may be implemented as a computer program tangibly embodied on a computer-readable storage medium, such as the storage unit 18. In some embodiments, part or all of the computer program may be loaded and/or installed onto the electronic device 10 via the ROM 12 and/or the communication unit 19. When the computer program is loaded into RAM 13 and executed by processor 11, one or more steps of the above-described method of operation management of the filter cartridge may be performed. Alternatively, in other embodiments, the processor 11 may be configured to perform the operation management method of the cartridge in any other suitable way (e.g. by means of firmware).
Various implementations of the systems and techniques described here above may be implemented in digital electronic circuitry, integrated circuit systems, field Programmable Gate Arrays (FPGAs), application Specific Integrated Circuits (ASICs), application Specific Standard Products (ASSPs), systems On Chip (SOCs), load programmable logic devices (CPLDs), computer hardware, firmware, software, and/or combinations thereof. These various embodiments may include: implemented in one or more computer programs, the one or more computer programs may be executed and/or interpreted on a programmable system including at least one programmable processor, which may be a special purpose or general-purpose programmable processor, that may receive data and instructions from, and transmit data and instructions to, a storage system, at least one input device, and at least one output device.
A computer program for carrying out methods of the present invention may be written in any combination of one or more programming languages. These computer programs may be provided to a processor of a general purpose computer, special purpose computer, or other programmable data processing apparatus, such that the computer programs, when executed by the processor, cause the functions/acts specified in the flowchart and/or block diagram block or blocks to be implemented. The computer program may execute entirely on the machine, partly on the machine, as a stand-alone software package, partly on the machine and partly on a remote machine or entirely on the remote machine or server.
In the context of the present invention, a computer-readable storage medium may be a tangible medium that can contain, or store a computer program for use by or in connection with an instruction execution system, apparatus, or device. The computer readable storage medium may include, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any suitable combination of the foregoing. Alternatively, the computer readable storage medium may be a machine readable signal medium. More specific examples of a machine-readable storage medium would include an electrical connection based on one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.
To provide for interaction with a user, the systems and techniques described here can be implemented on an electronic device having: a display device (e.g., a CRT (cathode ray tube) or LCD (liquid crystal display) monitor) for displaying information to a user; and a keyboard and a pointing device (e.g., a mouse or a trackball) through which a user can provide input to the electronic device. Other kinds of devices may also be used to provide for interaction with a user; for example, feedback provided to the user may be any form of sensory feedback (e.g., visual feedback, auditory feedback, or tactile feedback); and input from the user may be received in any form, including acoustic input, speech input, or tactile input.
The systems and techniques described here can be implemented in a computing system that includes a background component (e.g., as a data server), or that includes a middleware component (e.g., an application server), or that includes a front-end component (e.g., a user computer having a graphical user interface or a web browser through which a user can interact with an implementation of the systems and techniques described here), or any combination of such background, middleware, or front-end components. The components of the system can be interconnected by any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include: local Area Networks (LANs), wide Area Networks (WANs), blockchain networks, and the internet.
The computing system may include clients and servers. The client and server are typically remote from each other and typically interact through a communication network. The relationship of client and server arises by virtue of computer programs running on the respective computers and having a client-server relationship to each other. The server can be a cloud server, also called a cloud computing server or a cloud host, and is a host product in a cloud computing service system, so that the defects of high management difficulty and weak service expansibility in the traditional physical hosts and VPS service are overcome.
It should be appreciated that various forms of the flows shown above may be used to reorder, add, or delete steps. For example, the steps described in the present invention may be performed in parallel, sequentially, or in a different order, so long as the desired results of the technical solution of the present invention are achieved, and the present invention is not limited herein.
The above embodiments do not limit the scope of the present invention. It will be apparent to those skilled in the art that various modifications, combinations, sub-combinations and alternatives are possible, depending on design requirements and other factors. Any modifications, equivalent substitutions and improvements made within the spirit and principles of the present invention should be included in the scope of the present invention.
Claims (10)
1. A method of operation management of a filter cartridge, the method comprising:
acquiring data information based on a preset channel, wherein the preset channel comprises at least one of a first channel, a second channel, a third channel and a fourth channel, and the data information comprises user information and filter element information;
determining whether the filter element needs to be replaced according to the filter element information;
and if the filter element needs to be replaced, providing filter element replacement service for the user based on the operation management rule selected by the user corresponding to the user information.
2. The method of claim 1, wherein the first channel comprises at least one of overhead door repair, overhead door installation; the second channel includes: at least one of offline reception, consultation and answering; the third channel includes: at least one of store sales and user consultation; the fourth channel comprises: at least one of go-to-the-gate investigation, self-media, return visit.
3. The method of claim 1, wherein the cartridge information includes at least a cartridge model number, a cartridge life, and a cartridge start-of-use time.
4. A method according to claim 3, wherein said determining whether a cartridge replacement is required based on said cartridge information comprises:
determining the used time of the filter element according to the current time and the use starting time of the filter element;
if the service life of the filter element is longer than or equal to the service life of the filter element, determining that the filter element needs to be replaced;
if the filter element has a service life less than the filter element life, it is determined that the filter element does not need to be replaced.
5. The method of claim 1, wherein the operation management rules comprise a first management rule and a second management rule;
the first management rule is a rule for providing filter element replacement service for the user under the condition that the user does not provide the filter element; the second management rule is a rule for providing filter element replacement service for the user under the condition that the user provides the filter element.
6. The method of claim 5, wherein if the user-selected operation management rule is the second management rule;
the service for providing the filter element replacement for the user comprises the following steps:
determining whether a purchase completion instruction is received within a preset time;
if the purchase completion instruction is received within the preset time, providing filter element replacement service for the user;
and if the purchase completion instruction is not received within the preset time, providing filter element replacement service for the user based on the first management rule.
7. The method of claim 6, further comprising, prior to determining whether a purchase completion command is received within a preset time:
acquiring purchase information corresponding to the filter element information according to the filter element information;
and sending the purchase information to user equipment of the user.
8. An operation management device for a filter cartridge, the device comprising:
the information acquisition module is used for acquiring data information based on a preset channel, wherein the preset channel comprises at least one of a first channel, a second channel, a third channel and a fourth channel, and the data information comprises user information and filter element information;
the determining and replacing module is used for determining whether the filter element needs to be replaced according to the filter element information;
and the operation management module is used for providing filter element replacement service for the user based on operation management rules selected by the user corresponding to the user information if the filter element needs to be replaced.
9. An electronic device, the electronic device comprising:
at least one processor; and a memory communicatively coupled to the at least one processor; wherein,,
the memory stores a computer program executable by the at least one processor to enable the at least one processor to perform the method of operation management of the cartridge of any one of claims 1-7.
10. A computer readable storage medium storing computer instructions for causing a processor to perform the method of operation management of a filter cartridge according to any one of claims 1-7.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202211712875.5A CN116091161A (en) | 2022-12-27 | 2022-12-27 | Operation management method and device of filter element, electronic equipment and storage medium |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202211712875.5A CN116091161A (en) | 2022-12-27 | 2022-12-27 | Operation management method and device of filter element, electronic equipment and storage medium |
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| CN116091161A true CN116091161A (en) | 2023-05-09 |
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| CN202211712875.5A Pending CN116091161A (en) | 2022-12-27 | 2022-12-27 | Operation management method and device of filter element, electronic equipment and storage medium |
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| Country | Link |
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| CN (1) | CN116091161A (en) |
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- 2022-12-27 CN CN202211712875.5A patent/CN116091161A/en active Pending
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