CN116012119A - Order state changing method, system, device, storage medium and electronic equipment - Google Patents
Order state changing method, system, device, storage medium and electronic equipment Download PDFInfo
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Abstract
The disclosure relates to a method, a system, a device, a storage medium and electronic equipment for changing order status, wherein the method comprises the following steps: under the condition that a target order is completed, acquiring order coding information in response to a scanning operation of an information carrier of the target order; determining the order type and the order identification of the target order according to the order coding information, and sending order state change information to an order placing system corresponding to the order type based on the order type, wherein the order state change information comprises the order identification and the merchant identification, so that the order placing system updates and displays the state change of the target order according to the order state change information. The order type can flexibly and effectively realize the switching of order states aiming at different systems.
Description
Technical Field
The present disclosure relates to the field of information processing technologies, and in particular, to a method, a system, an apparatus, a storage medium, and an electronic device for changing an order status.
Background
With the development of internet technology, more and more service providers provide services such as take-out ordering and the like through an internet platform. For merchants that provide services through an internet platform, it is often necessary to swipe a meal out using a meal out device to complete the meal out. In addition, these merchants also support a cafeteria service where they typically need to complete meals through a code gun. In this way, merchants need to configure a plurality of different devices to finish meal delivery of different services, which not only has complicated operation, but also has higher cost.
Disclosure of Invention
An object of the present disclosure is to provide a method, a system, an apparatus, a storage medium, and an electronic device for changing an order status, so as to partially solve the above-mentioned problems in the related art.
In order to achieve the above object, in a first aspect, the present disclosure provides an order status changing system, where the system includes an ordering system, a catering system, a printing device, an electronic device, and a cloud server, the ordering system is connected with the catering system and the cloud server, the catering system is connected with the printing device, and the printing device is connected with the cloud server;
the ordering system is used for receiving an ordering request of a user and sending the ordering request to the catering system;
The catering system is used for displaying order information of a target order corresponding to the order placing request, and sending the order information to the printing equipment after receiving confirmation operation input by a merchant;
the printing device is used for printing order information on the information carrier;
the electronic equipment is used for responding to the scanning operation of the information carrier under the condition that the target order is completed, acquiring order coding information and sending the order coding information to the cloud server;
the cloud server is used for determining the order type and the order identification of the target order according to the order coding information, and sending order state change information to an order placing system corresponding to the order type based on the order type, wherein the order state change information comprises the order identification and the merchant identification;
the order placing system is used for updating and displaying the state change of the target order according to the order state change information.
In a second aspect, the present disclosure provides a method for changing an order status, the method comprising:
under the condition that the target order is completed, acquiring order coding information in response to a scanning operation of an information carrier of the target order;
determining the order type and the order identification of the target order according to the order coding information, and sending order state change information to an order placing system corresponding to the order type based on the order type, wherein the order state change information comprises the order identification and the merchant identification, so that the order placing system updates and displays the state change of the target order according to the order state change information.
Optionally, in case the target order is completed, acquiring order encoding information in response to a scanning operation of the information carrier of the target order, comprising:
under the condition that the target order is completed, the electronic equipment responds to the scanning operation of the information carrier to determine order encryption information;
and the electronic equipment decrypts the order encryption information to obtain order coding information.
Optionally, the order placing system includes a take-away system, and based on the order type, sending order status change information to the order placing system corresponding to the order type, including:
and when the order type is takeaway type, the cloud server sends order state change information to the takeaway system.
Optionally, the order placing system further includes a hall food system, and based on the order type, sends order status change information to the order placing system corresponding to the order type, and further includes:
and under the condition that the order type is the food type, the cloud server sends order state change information to the food system.
Optionally, the order encoding information includes a merchant identification, an order type, and an order identification.
Optionally, determining the order type and the order identification of the target order according to the order coding information includes:
the electronic equipment sends the order coding information to the cloud server;
And the cloud server determines the order type and the order identification of the target order according to the order coding information.
In a third aspect, the present disclosure provides an order status changing method, applied to an electronic device, the method including:
under the condition that the target order is completed, acquiring order coding information in response to a scanning operation of an information carrier of the target order;
and sending the order coding information to the cloud server, indicating the cloud server to determine the order type and the order identification of the target order according to the order coding information, and indicating the cloud server to send order state change information to an order placing system corresponding to the order type based on the order type, wherein the order state change information comprises the order identification and the merchant identification.
In a fourth aspect, the present disclosure provides an order status changing apparatus, the apparatus comprising:
the first acquisition module is used for responding to the scanning operation of the information carrier of the target order under the condition that the target order is completed, and acquiring order coding information;
the first sending module is used for determining the order type and the order identification of the target order according to the order coding information, and sending order state change information to an order placing system corresponding to the order type based on the order type, wherein the order state change information comprises the order identification and the merchant identification, so that the order placing system updates and displays the state change of the target order according to the order state change information.
In a fifth aspect, the present disclosure provides an order status changing device, the device comprising:
the second acquisition module is used for responding to the scanning operation of the information carrier of the target order to acquire order coding information under the condition that the target order is completed;
the second sending module is used for sending the order coding information to the cloud server, indicating the cloud server to determine the order type and the order identification of the target order according to the order coding information, and indicating the cloud server to send order state change information to an order placing system corresponding to the order type based on the order type, wherein the order state change information comprises the order identification and the merchant identification.
In a sixth aspect, there is provided a computer readable storage medium having stored thereon a computer program which when executed by a processor performs the steps of the methods of the first and second aspects of the present disclosure.
In a seventh aspect, an electronic device is provided, including a scanning component, where the scanning component is configured to scan an information carrier of a target order to obtain order coding information when the target order is completed; a first memory having a computer program stored thereon; a first processor for executing the computer program in the first memory to implement the steps of the method of the third aspect of the present disclosure.
According to the technical scheme, under the condition that the target order is completed, the order coding information is acquired in response to the scanning operation of the information carrier of the target order, the order type and the order identification of the target order are determined according to the order coding information on the basis, and order state change information is sent to an order placing system corresponding to the order type based on the order type. Therefore, the corresponding order placing systems are different when the order types are different, so that the cost of changing the order state can be reduced.
Additional features and advantages of the present disclosure will be set forth in the detailed description which follows.
Drawings
The accompanying drawings are included to provide a further understanding of the disclosure, and are incorporated in and constitute a part of this specification, illustrate the disclosure and together with the description serve to explain, but do not limit the disclosure. In the drawings:
FIG. 1 is a flow chart illustrating a method of order status change according to an exemplary embodiment.
FIG. 2 is an exemplary diagram of order encoding information in an order status change method, according to an exemplary embodiment.
FIG. 3 is a flow chart illustrating a method of order status change according to an exemplary embodiment.
FIG. 4 is a flow chart illustrating a method of order status change according to another exemplary embodiment.
FIG. 5 is an exemplary diagram illustrating an order status change system according to an exemplary embodiment.
FIG. 6 is an exemplary diagram of a meal out for a different order type in an order status change method, according to another exemplary embodiment.
FIG. 7 is a block diagram illustrating an order status altering device according to an exemplary embodiment.
FIG. 8 is a block diagram illustrating an order status altering device according to an exemplary embodiment.
Fig. 9 is a block diagram of an electronic device, according to an example embodiment.
Fig. 10 is a block diagram illustrating a configuration of a cloud server according to an exemplary embodiment.
Detailed Description
Specific embodiments of the present disclosure are described in detail below with reference to the accompanying drawings. It should be understood that the detailed description and specific examples, while indicating and illustrating the disclosure, are not intended to limit the disclosure.
In the description of the present disclosure, terms such as "first," "second," and the like are used for distinguishing between similar objects and not necessarily for describing a particular sequential or chronological order. In addition, unless otherwise stated, in the description with reference to the drawings, the same reference numerals in different drawings denote the same elements.
In the description of the present disclosure, unless otherwise indicated, "a plurality" means two or more, and other adjectives are similar thereto. "at least one item", "an item" or "a plurality of items" or the like, refer to any combination of these items, including any combination of single item(s) or plural items(s). For example, at least one term(s) may represent any number; as another example, one (or more) of a, b, and c may represent: a, b, c, a-b, a-c, b-c, or a-b-c, wherein a, b, c may be single or plural. "and/or" is an association relationship describing an association object, meaning that there may be three relationships, e.g., a and/or B, which may represent: there are three cases, a alone, a and B together, and B alone, wherein a, B may be singular or plural. The character "/" indicates that the front-rear association object is an or relationship. The singular forms "a," "an," and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise.
At present, when a merchant supports various different order types such as hall food, takeaway and the like, a plurality of hardware devices are required to be configured to finish meal delivery. For example, a canteen needs to be provided with a code gun, and a takeaway needs to be provided with a meal outlet, resulting in an increase in meal outlet cost. In addition, when the code scanning gun is used for calling numbers, operations are needed to be performed on a KDS (Kitchen Display System ) screen to finish the calling numbers, and the operations are repeated with other operation paths, so that the meal outlet operation is complex.
The following detailed description of specific embodiments of the present disclosure refers to the accompanying drawings.
FIG. 1 is a flow chart illustrating a method of order status change, applicable to an electronic device, as shown in FIG. 1, according to an exemplary embodiment, the method comprising the steps of:
in step S11, in the case of completion of the target order, order encoding information is acquired in response to a scanning operation of the information carrier of the target order.
In some implementations, in the event that the target order is completed, order encoding information is obtained in response to a scanning operation of the information carrier of the target order, where the scanning operation of the information carrier of the target order may be an operation triggered when the merchant scans the information carrier of the target device.
The information carrier of the target device may be, for example, an order ticket, which may be a ticket printed by the printing device by the catering system upon receipt of a ticket receiving operation entered by the merchant. The Service corresponding to the catering system can be catering SaaS (Software-as-a-Service), and Software Service is provided based on the Internet.
In the embodiment of the disclosure, the catering SaaS can cover a series of catering service tools from ordering, cashing, booking, queuing to kitchen management, chain management, supply chain management and the like, and can help merchants to improve efficiency and provide more efficient and quick experience for users. Meanwhile, the catering SaaS can be connected with platforms such as group purchase and take-out, and corresponding statistical reports can be generated through analyzing all data, so that the operating state of the restaurant can be clear at a glance.
As a specific implementation manner, the user may place orders in different manners, and the corresponding order placing systems are different. As an example, a user may complete an order through the ordering system in the case of a hall, at which time the ordering system may be the ordering system, i.e., the present disclosure may send order information to the dining system through the ordering system to display the order information of the hall through the dining system.
As another specific embodiment, the user may complete the order by the take-out system when taking out the take-out, and the order-placing system may be the take-out system, i.e. the disclosure may send the order-placing information to the dining system by the take-out system, so as to display the order-placing information of the take-out by the dining system.
In the embodiment of the disclosure, the catering system may be connected to the ordering system and the printing device respectively, and in the case that the catering system receives the order receiving operation input by the merchant through the ordering system, the catering system may send order coding information to the printing device so as to print an information carrier of the target order, such as an order receipt, through the printing device. Here, the information carrier of the target order may include order encryption information, i.e. the printing device may first encrypt the order encoding information when it receives the order encoding information from the catering system, so as to obtain the order encryption information. In addition, the order encryption information may be printed in the form of a one-dimensional code, a two-dimensional code, a bar code, or the like.
In other words, the information on the information carrier of the target order is not the actual order encoding information, but the encrypted order encoding information, and the security of the information transmission can be ensured by encrypting the order encoding information through the printing device. Thus, in the event that an order scanning operation is detected, embodiments of the present disclosure may first identify order encryption information. On the basis, the order encryption information is decrypted to obtain order encoding information.
In an embodiment of the present disclosure, the order encoding information may include a merchant identification (id, identity document), an order type, and an order identification (id). The merchant identification is used for uniquely identifying the store where the order is located, namely, distinguishing different merchants; the order type is used for representing the type of the received order, wherein the order type can comprise a hall food type and a take-out type, wherein the order type can be distinguished by different consignment service enterprises, for example, the order type can comprise the take-out of a first consignment service enterprise and the take-out of a second consignment service enterprise; the order identification is used to identify a unique order, i.e. the order identification may be a unique code.
For better understanding of the order encoding information, an exemplary diagram of the format of the order encoding information shown in fig. 2 is given in the embodiment of the present disclosure, and the format of knowing the order encoding information from fig. 2 may include, in addition to the merchant identifier MerchantNo, the order type sourcer, and the order identifier orderId, an order fixed identifier #mtcn, and a plurality of other fixed identifiers SS.
As one example, the order encoding information obtained is #MTCN51586316SS23SSb13cf369126211 edia 97ff02002e5cb7. As known from the above description, "#mtcn" is an order fixed identifier; "51586316" is a merchant identification; "SS" is a fixed identifier; "23" is an order type, which can be used to indicate that the current order type is a hall food type, if the value of the order type is "21", it can indicate that the type of the order received at this time is a take-away type, and the specific value of the order type is not limited here, and can be selected according to practical situations; "SS" is also a fixed identifier; "b13cf369126211edaa97ff02002e5cb7" is the order identification.
In step S12, the order type and the order identifier of the target order are determined according to the order coding information, and based on the order type, order status change information is sent to the order placing system corresponding to the order type.
As an alternative, after the order coding information is acquired, the embodiment of the disclosure may determine an order type and an order identifier of the target order according to the order coding information, and send order status change information to an order placing system corresponding to the order type based on the order type. Here, the order status change information may include an order identification and a merchant identification, so that the order placing system updates and displays the status change of the target order according to the order status change information.
In some embodiments, before determining the order type and the order identifier of the target order according to the order encoding information, the embodiments of the present disclosure may perform a verification operation on the order encoding information, and then determine the order type and the order identifier of the target order according to the order encoding information if the verification operation is successful. Wherein the verification operation may be used to verify any of the following information: legitimacy of the order code information; timeliness of order code information; the standardization of order coding information.
In other words, after the order code information is obtained, the embodiment of the disclosure may first determine whether the order code information is legal, and if the order code information is legal, determine that the order code information is available. For example, whether a store corresponding to the order exists is determined according to the merchant identification, or whether the current order exists is determined according to the order identification.
Optionally, the embodiment of the present disclosure may also determine the timeliness of the order encoding information, that is, determine whether the time when the order encoding information is generated is within a specified time range, and if the time when the order encoding information is generated is not within the specified time range, determine that the order encoding information is valid in time, that is, the order encoding information is available; if the time of generating the order code information is not within the specified time range, determining that the time of generating the order code information is invalid.
Alternatively, embodiments of the present disclosure may also determine the standardization of order encoding information, i.e., determine whether the order encoding information conforms to a specified encoding format, which may be the format shown in FIG. 2. If it is determined that the order encoding information meets the specified encoding format, it is determined that the order encoding information meets the criteria, i.e., that the order encoding information is available.
It should be noted that the above-mentioned plurality of verification operations may be performed simultaneously, or only one may be performed, and the specific number of verification operations to be performed is not specifically limited herein, and may be selected according to practical situations. The verification operation may be performed by the electronic device, and may also be used to verify whether the electronic device itself is legal, whether the order code information carries key information, whether the order exists, and the like.
According to the embodiment of the disclosure, under the condition that a target order is completed, order coding information is acquired in response to scanning operation of an information carrier of the target order, on the basis, the order type and the order identification of the target order are determined according to the order coding information, and order state change information is sent to an order placing system corresponding to the order type based on the order type. Therefore, the corresponding order placing systems are different when the order types are different, so that the cost of changing the order state can be reduced.
FIG. 3 is a flow chart illustrating an order status change method, applicable to a cloud server, according to another exemplary embodiment, as shown in FIG. 3, comprising the steps of:
in step S21, in the case where the target order is completed, the electronic device acquires order code information in response to a scanning operation of the information carrier of the target order.
In an embodiment of the disclosure, the electronic device may be a meal out device, which may be used to scan the information carrier of the target order. Specifically, in its on state, the electronic device may scan a one-dimensional code, a two-dimensional code, or a bar code on the information carrier of the target order. As an example, the electronic device may be a meal delivery device, where the meal delivery device may be a smart device reporting meal delivery by scanning a code, and the smart device is used for a business meal delivery link, and may mark completion of meal delivery by scanning the code rapidly.
In some implementations, the cloud server may be a server to which the electronic device corresponds. For example, the cloud server may be a meal out cloud server. The cloud server may receive order encoding information sent by the electronic device, where the order encoding information may be information acquired by the electronic device when an order scanning operation is detected.
As an alternative, in case the target order is fulfilled, the electronic device may determine the order encryption information in response to a scanning operation of the information carrier. On the basis, the electronic equipment can decrypt the order encryption information to obtain order coding information.
In step S22, the electronic device transmits the order encoding information to the cloud server.
In some embodiments, after acquiring the order encoding information, the electronic device may send the order encoding information to the cloud server. Before the verification operation, the electronic device may perform the verification operation on the order coding information, and then send the order coding information to the cloud server if the verification operation is successful. Wherein the verification operation may be used to verify any of the following information: legitimacy of the order code information; timeliness of order code information; the standardization of order coding information.
In addition, the electronic device may send the order code information to the cloud server, and may also send the device information of the electronic device, the time of order generation, and the like to the cloud server.
In step S23, the cloud server determines an order type and an order identifier of the target order according to the order coding information, and sends order status change information to an order placing system corresponding to the order type based on the order type.
In the embodiment of the disclosure, after receiving the order coding information, the cloud server may determine an order type and an order identification of the target order according to the order coding information. Specifically, the cloud server may parse the order code information to obtain an order type and an order identifier carried by the order code information.
As an alternative way, after receiving the order code information, the cloud server may verify the order code information, and the specific verification operation is similar to the verification operation at the electronic device, that is, the cloud server may verify the validity, timeliness, standardization, and the like of the order code information.
Optionally, the cloud server may parse the order encoding information to obtain a parsing result when determining that the order encoding information is successfully verified. Specifically, the cloud server can identify the order coding information to obtain an identification result. On the basis, key information in the identification result is intercepted, wherein the key information can comprise the order type and the merchant identification, and further the order type and the order identification of the target order are determined.
In some embodiments, the order placing system may include a take-out system, and when the cloud server determines that the order type of the target order is the take-out type according to the order encoding information, the cloud server may send order status change information to the take-out system, so that the take-out system updates and displays the status change of the target order according to the order status change information.
Optionally, the ordering system may further include a hall food system, and when the cloud server determines that the order type of the target order is a hall food type according to the order coding information, the cloud server may send order state change information to the hall food system, so that the hall food system updates and displays the state change of the target order according to the order state change information.
According to the method and the device for processing the order, the electronic equipment can send the acquired order coding information to the cloud server, the cloud server can determine the order type and the order identification of the target order according to the received order coding information, and send order state change information to an order placing system corresponding to the order type based on the order type, and the order placing systems corresponding to different order types are different, so that the cost of order state change can be reduced, and the flexibility of order state change can be improved.
FIG. 4 is a flowchart illustrating a method of order status change that may be performed by an electronic device, as shown in FIG. 4, according to an exemplary embodiment, the method comprising the steps of:
in step S31, the electronic device acquires order encoding information in response to a scanning operation of the information carrier of the target order in the case where the target order is completed.
In some embodiments, the specific implementation of step S31 is described with reference to the above examples, and will not be described herein.
In step S32, the electronic device transmits the order encoding information to the cloud server.
In some embodiments, after the order coding information is acquired, the electronic device may send the order coding information to the cloud server, so as to instruct the cloud server to determine an order type and an order identifier of the target order according to the order coding information acquired by the electronic device, and instruct the cloud server to send order status change information to an order placing system corresponding to the order type based on the order type, where the order status change information may include the order identifier and the merchant identifier.
In the embodiment of the disclosure, under the condition that a target order is completed, the electronic equipment responds to the scanning operation of an information carrier of the target order to acquire order coding information. On the basis, the electronic equipment can send the order coding information to the cloud server so as to uniformly realize order state changing operation through the cloud server, and therefore the cost of order state changing can be reduced.
FIG. 5 is an exemplary diagram of an order status modification system that may be performed by an electronic device, which may include an order placement system, a dining system, a printing device, an electronic device, and a cloud server, as shown in FIG. 5, according to an exemplary embodiment.
In the embodiment of the disclosure, the ordering system can be connected with the catering system and the cloud server, the catering system can be connected with the printing equipment, and the printing equipment can be connected with the cloud server. As shown in fig. 5, the order system may include an order system and a take-away system, which are connected to the dining system, respectively.
In some embodiments, the ordering system is configured to receive an ordering request from a user and send the ordering request to the dining system. The catering system is used for displaying order information of a target order corresponding to the order placing request, and sending the order information to the printing equipment after receiving confirmation operation input by a merchant. Wherein the printing device is operable to print order information on the information carrier.
In the embodiment of the disclosure, the electronic device may be configured to obtain the order encoding information in response to a scanning operation on the information carrier and send the order encoding information to the cloud server when the target order is completed. Through the description, the electronic device may be a meal outlet device, and the cloud server may be a cloud server corresponding to the meal outlet device.
The cloud server can be used for determining the order type and the order identification of the target order according to the order coding information, and sending order state change information to an order placing system corresponding to the order type based on the order type, wherein the order state change information comprises the order identification and the merchant identification.
As is known from the above description, the order types may include a take-out type and a hall type, wherein a system corresponding to the take-out type may be referred to as a first order system, which includes a take-out system. Here, the service corresponding to the take-out system may be a take-out order service, and the first order system is configured to process take-out related operations; the system corresponding to the type of hall food may be a second ordering system, which may include a dining system or a ordering system, which may be used to handle hall food-related operations.
As an alternative, in the case where the order type is a take-out type, the cloud server may be used to send order status change information to the take-out system. Specifically, the cloud server may invoke the first order system if it is determined that the order type is a take-away type. On the basis, the cloud server can send order state change information to the first order placing system. Specifically, the cloud server may send order status change information to the take-out system if it determines that the order type is the take-out type.
After receiving the order state change information transmitted by the cloud server, the first order placing system can update and display the state change of the target order, namely, change the state of the target order. The status of the target order may include a waiting status, an accepted status, a waiting out status, an out status, and the like. Here, updating the state change of the target order may be to flow the state of the target order from the ready-to-eat state to the ready-to-eat state.
In addition, after the first order placing system updates the state change of the target order, the mobile equipment held by the relevant user can receive notification information of meal-out completion, and meanwhile, the order state displayed on the mobile terminal can be switched from the state of waiting for meal-out to the state of having meal-out, namely, the state change of the target order is displayed.
It should be noted that, the first order placing system may also perform a verification operation, that is, verify the validity of the order itself, whether the order exists, whether the order status allows for calling a number, and so on.
As another alternative, the cloud server may invoke a second order placement system in the event that the order type is determined to be a cafeteria type. On the basis, the cloud server can send order state change information to the second order placing system. Specifically, the cloud server may send order status change information to the dining system/ordering system if it determines that the order type is a take-out type.
In the embodiment of the disclosure, the catering system may be a catering SaaS system, and the service corresponding to the catering SaaS system may be a catering SaaS service. Specifically, when determining that the order type is the hall food type, the cloud server may send an order identifier to the second order placing system, so as to prompt the second order placing system that the state of the order corresponding to the order identifier is changed.
After receiving the order identification transmitted by the cloud server, the second order placing system can update and display the state change of the target order, namely, change the state of the target order. As known from the above description, the status of the target order may include a waiting status, a picked-up status, a waiting-out status, a picked-out status, and the like. Here, updating the state change of the target order may be to flow the state of the target order from the ready-to-eat state to the ready-to-eat state.
In addition, after updating and displaying the state change of the target order through the second order placing system, the embodiment of the disclosure can initiate a number calling process, that is, the cloud server can call the KDS service to complete the number calling operation, and under the condition that the number calling is successful, the embodiment of the disclosure can transfer the making state of the order to be "please get meal" through a TV (Television) display screen interface and perform voice broadcasting.
Optionally, the embodiment of the disclosure may also perform voice broadcast through bluetooth sound, and the mobile terminal held by the user may also correspondingly receive notification information, so as to remind the user to take a meal. In addition, under the condition of failure of calling, a corresponding prompt can be displayed on the page of the second order system.
It should be noted that, the second order placing system may also perform a verification operation, that is, verify the validity of the order itself, whether the order exists, whether the order status allows for calling a number, and so on.
In a specific embodiment, as shown in fig. 6, a user may place an order on the mobile terminal, and when the type of the order is a hall food type, order information of the hall food type is sent to the ordering system; when the type of the order is a take-out type, order information of the take-out type is transmitted to the take-out system. On the basis, the ordering system can send the information of the hall food to the catering SaaS system after processing the information of the order of the hall food, and similarly, the takeaway system can send the information of the takeaway to the catering SaaS system after processing the information of the order of the takeaway.
After receiving order information sent by the ordering system and/or the takeout system, the catering SaaS system can detect whether a merchant inputs order receiving operation aiming at the order information, and if the merchant inputs the order receiving operation, the catering SaaS system can print order tickets through printing equipment, namely the order information is printed on an information carrier. And the meal delivery device responds to the receipt scanning operation input by the merchant, checks the order information on the receipt, and sends the acquired order coding information to the meal delivery device cloud server. Here, the receipt scanning operation is realized by scanning out the meal treasures after the merchant completes the meal preparation.
After receiving the order coding information sent by the meal outlet, the meal outlet cloud server can check and analyze the order coding information to obtain the order type corresponding to the order coding information. Under the condition that the order type is the hall food type, starting the number calling operation, and the meal outlet cloud server can send an order identification to the catering SaaS system and output a number calling result through a TV/applet/sound and the like. Optionally, in the case that the order type is takeaway type, the meal delivery operation is started, the meal delivery cloud server may send an order identifier to the takeaway order system, and the user/rider APP may receive meal delivery completion information.
According to the embodiment of the disclosure, by combining the order placing system, the catering system, the printing equipment, the electronic equipment and the cloud server, after receiving the order placing request, the pushing cost can be reduced by sending order state change information to the order placing system corresponding to the order type. In addition, in the embodiment of the disclosure, a merchant does not need to prepare two hardware devices for calling numbers of the order of selling meal and the hall food, so that the manpower input for calling numbers can be reduced, and the cost can be further reduced. And in addition, the business does not need to pay attention to whether the order is a hall food or a take-out food when taking out the meal, and the meal delivery cloud server can automatically finish meal delivery/number calling operation according to different order types, and the code scanning operation is smoother and more convenient relative to the screen clicking operation, so that the user experience is better.
Fig. 7 is a block diagram of an order status modification device 400, according to an example embodiment, as shown in fig. 7, the order status modification device 400 may include a first acquisition module 410 and a first transmission module 420.
The first obtaining module 410 is configured to obtain order encoding information in response to a scanning operation of an information carrier of a target order in case that the target order is completed;
the first sending module 420 is configured to determine an order type and an order identifier of the target order according to the order encoding information, and send order status change information to an order placing system corresponding to the order type based on the order type, where the order status change information includes the order identifier and the merchant identifier, so that the order placing system updates and displays a status change of the target order according to the order status change information.
In some implementations, the first acquisition module 410 may include:
the scanning sub-module is used for responding to the scanning operation of the information carrier by the electronic equipment to determine order encryption information under the condition that the target order is completed;
and the decryption sub-module is used for decrypting the order encryption information by the electronic equipment to obtain the order coding information.
In some embodiments, the order placing system includes a take-out system, and the first sending module 420 is further configured to send the order status change information to the take-out system by using a cloud server if the order type is a take-out type.
In some embodiments, the order placing system further includes a hall food system, and the first sending module 420 is further configured to send the order status change information to the hall food system by using a cloud server if the order type is a hall food type.
In some implementations, the order encoding information includes the merchant identification, the order type, and the order identification.
In some embodiments, the first sending module 420 is further configured to send the order encoding information to a cloud server by the electronic device; and the cloud server determines the order type and the order identification of the target order according to the order coding information.
According to the method and the device for processing the order, the electronic equipment can send the acquired order coding information to the cloud server, the cloud server can determine the order type and the order identification of the target order according to the received order coding information, and send order state change information to an order placing system corresponding to the order type based on the order type, and the order placing systems corresponding to different order types are different, so that the cost of order state change can be reduced, and the flexibility of order state change can be improved.
Fig. 8 is a block diagram of an order status modification device 500 according to an example embodiment, as shown in fig. 8, the order status modification device 500 may include a second acquisition module 510 and a second transmission module 520.
The second obtaining module 510 is configured to obtain, in response to a scanning operation on an information carrier of the target order, order encoding information in the case where the target order is completed;
the second sending module 520 is configured to send the order coding information to a cloud server, instruct the cloud server to determine an order type and an order identifier of the target order according to the order coding information, and instruct the cloud server to send order status change information to an order placing system corresponding to the order type based on the order type, where the order status change information includes the order identifier and the merchant identifier.
In the embodiment of the disclosure, under the condition that a target order is completed, the electronic equipment responds to the scanning operation of an information carrier of the target order to acquire order coding information. On the basis, the electronic equipment can send the order coding information to the cloud server so as to uniformly realize order state changing operation through the cloud server, and therefore the cost of order state changing can be reduced.
The specific manner in which the various modules perform the operations in the apparatus of the above embodiments have been described in detail in connection with the embodiments of the method, and will not be described in detail herein.
Fig. 9 is a block diagram of an electronic device 600, which may be a meal out device, as an example, according to an example embodiment. The electronic device 600 may comprise scanning means for scanning the information carrier of the target order for order coding information in case the target order is completed.
In addition, as shown in fig. 9, the electronic device 600 may further include: a first processor 601, a first memory 602. The electronic device 600 may also include one or more of a multimedia component 603, a first input/output interface 604, and a first communication component 605.
The first processor 601 is configured to control the overall operation of the electronic device 600 to complete all or part of the steps in the order status changing method described above. The first memory 602 is used to store various types of data to support operation on the electronic device 600, which may include, for example, instructions for any application or method operating on the electronic device 600, as well as application-related data, such as contact data, transceived messages, pictures, audio, video, and the like. The first Memory 602 may be implemented by any type of volatile or non-volatile Memory device or combination thereof, such as a static random access first Memory (Static Random Access Memory, SRAM for short), an electrically erasable programmable Read-Only Memory (Electrically Erasable Programmable Read-Only Memory, EEPROM for short), an erasable programmable Read-Only first Memory (Erasable Programmable Read-Only Memory, EPROM for short), a programmable Read-Only first Memory (Programmable Read-Only Memory, PROM for short), a Read-Only Memory (ROM for short), a magnetic first Memory, a flash first Memory, a magnetic disk or an optical disk. The multimedia component 603 may include a screen and an audio component. Wherein the screen may be, for example, a touch screen, the audio component being for outputting and/or inputting audio signals. For example, the audio component may include a microphone for receiving external audio signals. The received audio signals may be further stored in the first memory 602 or transmitted through the first communication component 605. The audio assembly further comprises at least one speaker for outputting audio signals. The first input/output interface 604 provides an interface between the first processor 601 and other interface modules, which may be a keyboard, mouse, buttons, etc. These buttons may be virtual buttons or physical buttons. The first communication component 605 is used for wired or wireless communication between the electronic device 600 and other devices. Wireless communication, such as Wi-Fi, bluetooth, near field communication (Near Field Communication, NFC for short), 2G, 3G, 4G, NB-IOT, eMTC, or other 5G, etc., or one or a combination of more of them, is not limited herein. The corresponding first communication component 605 may thus comprise: wi-Fi module, bluetooth module, NFC module, etc.
In an exemplary embodiment, the electronic device 600 may be implemented by one or more application specific integrated circuits (Application Specific Integrated Circuit, abbreviated as ASIC), a digital signal first processor (Digital Signal Processor, abbreviated as DSP), a digital signal processing device (Digital Signal Processing Device, abbreviated as DSPD), a programmable logic device (Programmable Logic Device, abbreviated as PLD), a field programmable gate array (Field Programmable Gate Array, abbreviated as FPGA), a controller, a microcontroller, a micro-first processor, or other electronic components for performing the order state change method described above.
In another exemplary embodiment, a computer readable storage medium is also provided that includes program instructions that, when executed by the first processor, implement the steps of the order status change method described above. For example, the computer readable storage medium may be the first memory 602 including program instructions described above that are executable by the first processor 601 of the electronic device 600 to perform the order status changing method described above.
Fig. 10 is a block diagram of a cloud server 700, which may be a meal out cloud server, as an example, according to an example embodiment. For example, cloud server 700 may be provided as a server. Referring to fig. 10, the cloud server 700 includes a second processor 722, which may be one or more in number, and a second memory 732 for storing computer programs executable by the second processor 722. The computer program stored in the second memory 732 may include one or more modules each corresponding to a set of instructions. Further, the second processor 722 may be configured to execute the computer program to perform the order status changing method described above.
In addition, cloud server 700 may further include a power component 726 and a second communication component 750, the power component 726 may be configured to perform power management of cloud server 700, and the second communication component 750 may be configured to enable communication, e.g., wired or wireless communication, of cloud server 700. In addition, the cloud server 700 may also include a second input/output interface 758. Cloud server 700 may operate based on an operating system stored in second memory 732.
In another exemplary embodiment, a computer readable storage medium is also provided that includes program instructions that when executed by the second processor 722 implement the steps of the order status change method described above. For example, the computer readable storage medium may be the second memory 732 described above that includes program instructions executable by the second processor 722 of the cloud server 700 to perform the order status change method described above.
In another exemplary embodiment, a computer program product is also provided, comprising a computer program executable by a programmable apparatus, the computer program having code portions for performing the order status change method described above when executed by the programmable apparatus.
In another exemplary embodiment, an information push system is also provided, which may include an electronic device and a cloud server, wherein the electronic device is operable to perform operations related to the electronic device; the cloud server is configured to perform operations associated with the cloud server.
The preferred embodiments of the present disclosure have been described in detail above with reference to the accompanying drawings, but the present disclosure is not limited to the specific details of the above embodiments, and various simple modifications may be made to the technical solutions of the present disclosure within the scope of the technical concept of the present disclosure, and all the simple modifications belong to the protection scope of the present disclosure.
In addition, the specific features described in the foregoing embodiments may be combined in any suitable manner, and in order to avoid unnecessary repetition, the present disclosure does not further describe various possible combinations.
Moreover, any combination between the various embodiments of the present disclosure is possible as long as it does not depart from the spirit of the present disclosure, which should also be construed as the disclosure of the present disclosure.
Claims (12)
1. The order state changing system is characterized by comprising an ordering system, a catering system, printing equipment, electronic equipment and a cloud server, wherein the ordering system is connected with the catering system and the cloud server, the catering system is connected with the printing equipment, and the printing equipment is connected with the cloud server;
The ordering system is used for receiving an ordering request of a user and sending the ordering request to the catering system;
the catering system is used for displaying order information of a target order corresponding to the order placing request, and sending the order information to the printing equipment after receiving confirmation operation input by a merchant;
the printing device is used for printing the order information on an information carrier;
the electronic equipment is used for responding to the scanning operation of the information carrier under the condition that the target order is completed, acquiring order coding information and sending the order coding information to the cloud server;
the cloud server is used for determining the order type and the order identification of the target order according to the order coding information, and sending order state change information to the order placing system corresponding to the order type based on the order type, wherein the order state change information comprises the order identification and the merchant identification;
the order placing system is used for updating and displaying the state change of the target order according to the order state change information.
2. A method for changing an order status, the method comprising:
Under the condition that a target order is completed, acquiring order coding information in response to a scanning operation of an information carrier of the target order;
determining the order type and the order identification of the target order according to the order coding information, and sending order state change information to an order placing system corresponding to the order type based on the order type, wherein the order state change information comprises the order identification and the merchant identification, so that the order placing system updates and displays the state change of the target order according to the order state change information.
3. The method of claim 2, wherein said obtaining order encoding information in response to a scanning operation of an information carrier of a target order in the event that the target order is completed comprises:
in the case of a target order being completed, the electronic device determines order encryption information in response to a scanning operation on the information carrier;
and the electronic equipment decrypts the order encryption information to obtain the order coding information.
4. The method of claim 2, wherein the order placement system comprises a take-out system, and wherein the sending order status change information to the order placement system corresponding to the order type based on the order type comprises:
And if the order type is takeaway, the cloud server sends the order state change information to the takeaway system.
5. The method of claim 2, wherein the order placement system further comprises a hall food system, wherein the sending order status change information to the order placement system corresponding to the order type based on the order type further comprises:
and under the condition that the order type is the food type, the cloud server sends the order state change information to the food system.
6. The method of any of claims 2 to 5, wherein the order encoding information includes the merchant identification, the order type, and the order identification.
7. The method of any one of claims 2 to 5, wherein said determining an order type and an order identification of said target order from said order encoding information comprises:
the electronic equipment sends the order coding information to a cloud server;
and the cloud server determines the order type and the order identification of the target order according to the order coding information.
8. An order status changing method, applied to an electronic device, comprising:
Under the condition that a target order is completed, acquiring order coding information in response to a scanning operation of an information carrier of the target order;
and sending the order coding information to a cloud server, indicating the cloud server to determine the order type and the order identification of the target order according to the order coding information, and indicating the cloud server to send order state change information to an order placing system corresponding to the order type based on the order type, wherein the order state change information comprises the order identification and the merchant identification.
9. An order status changing device, the device comprising:
the first acquisition module is used for responding to the scanning operation of the information carrier of the target order under the condition that the target order is completed, and acquiring order coding information;
the first sending module is used for determining the order type and the order identification of the target order according to the order coding information, and sending order state change information to an order placing system corresponding to the order type based on the order type, wherein the order state change information comprises the order identification and the merchant identification, so that the order placing system updates and displays the state change of the target order according to the order state change information.
10. An order status changing device, the device comprising:
the second acquisition module is used for responding to the scanning operation of the information carrier of the target order under the condition that the target order is completed, and acquiring order coding information;
the second sending module is used for sending the order coding information to a cloud server, indicating the cloud server to determine the order type and the order identification of the target order according to the order coding information, and indicating the cloud server to send order state change information to an order placing system corresponding to the order type based on the order type, wherein the order state change information comprises the order identification and the merchant identification.
11. A computer readable storage medium, on which a computer program is stored, characterized in that the program, when being executed by a first processor, implements the steps of the method according to any of claims 2-8.
12. An electronic device, comprising:
the scanning component is used for scanning the information carrier of the target order to obtain order coding information under the condition that the target order is completed;
a first memory having a computer program stored thereon;
A first processor for executing the computer program in the first memory to implement the steps of the method of claim 8.
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