CN116011963A - Digital tax handling method and system - Google Patents
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- CN116011963A CN116011963A CN202211699887.9A CN202211699887A CN116011963A CN 116011963 A CN116011963 A CN 116011963A CN 202211699887 A CN202211699887 A CN 202211699887A CN 116011963 A CN116011963 A CN 116011963A
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Abstract
The invention discloses a digital tax handling method and a digital tax handling system. Wherein the method comprises the following steps: pushing tax-related information and to-be-handled business according to user portrait information after the user passes identity authentication; if the tax-related information and the business to be handled meet the user requirements, tax information is acquired from a database, and the business is handled for the user; if the tax related information and the business to be handled do not meet the user requirements, acquiring the business which the user needs to handle according to the information input by the voice of the user, and acquiring tax information from a database to handle the business for the user; after the business is completed, the voice prompts the user to transact the result. Therefore, the corresponding voice operation is carried out according to the voice prompt, the problem of unskilled and unclear is encountered, the digital person tax specialist is directly called by voice, the answering and the instruction are given in real time, the whole-process immersive and foolproof tax handling is realized, the time of familiarity with mastering the tax handling system is saved, the tax handling efficiency is improved, and the tax handling efficiency can be equal for people.
Description
Technical Field
The invention relates to the technical field of tax, in particular to a digital tax handling method and system.
Background
Currently, the tax industry is comprehensively turned to digitization, online tax handling and palm handling gradually become main tax handling channels, an electronic tax bureau is used as a main carrier for online handling, and has become a first choice tool for tax handling of small and medium enterprises, and as the electronic tax bureau is popularized and used, problems are also exposed, the problems are solved, such as that a small number of small-scale tax payers are relatively poor in financial staff operation skills, the use of the electronic tax bureau cannot be mastered in a skillful manner, the online tax handling is generated due to inexperienced for a long time, direct hall handling is adopted, a plurality of problems are encountered in the process of using the electronic tax bureau due to the fact that enterprise operators have level differences, the electronic tax bureau interface is complex and the like, and the online tax handling efficiency is affected due to the fact that the electronic tax bureau is not practical due to online help.
Disclosure of Invention
According to the invention, a digital tax handling method and a digital tax handling system are provided, so that the problems caused by the fact that enterprise operators have level differences, the interface of an electronic tax office is complex and the like can be solved.
According to a first aspect of the present invention, there is provided a digital tax administration method comprising:
pushing tax-related information and to-be-handled business according to user portrait information after the user passes identity authentication;
if the tax-related information and the business to be handled meet the user requirements, tax information is acquired from a database, and the business is handled for the user;
if the tax related information and the business to be handled do not meet the user requirements, acquiring the business which the user needs to handle according to the information input by the voice of the user, and acquiring tax information from a database to handle the business for the user;
after the business is completed, the voice prompts the user to transact the result.
Optionally, the user identity authentication method includes, but is not limited to: face recognition, fingerprint recognition and pupil recognition.
Optionally, transacting the service for the user, including:
and selecting a service handling environment corresponding to the service to handle the service for the user.
Optionally, after the business is completed, if the business result cannot be obtained in real time, the user logs in the system to check the business result.
Optionally, the method further comprises:
in the handling process, the tax handling system arranges the robot agents to provide guidance and assistance in real time.
According to another aspect of the present invention, there is also provided a digital tax handling system, the system including a microphone array pickup, a transmission module, a main controller, a display module, and a speaker box speaker;
the microphone array pickup is used for sampling and filtering the spatial characteristics of the sound field and collecting audio data;
the transmission module is used for connecting all the devices in the system and transmitting data;
the main controller is used for carrying out logic control on the inside of the tax handling device, initializing the microphone array pickup and the transmission module, acquiring audio data acquired by the microphone array, controlling the WIFI/5G module to carry out data receiving and transmitting, identifying and processing the audio data acquired by the microphone array, processing the data receiving and transmitting of the WIFI/5G module, and controlling the display module to display tax handling scenes, interaction processes and handling results.
Optionally, the microphone array pickup is a microphone system arranged according to a certain rule, and the audio signal is processed through a series of front-end algorithms.
Optionally, the transmission module includes a WIFI module and a 5G module;
the WIFI module is an embedded module conforming to the Wi-Fi wireless network communication standard, and is internally provided with a wireless network protocol IEEE802.11 b.n protocol stack and a TCP/IP protocol stack, and the Wi-Fi is connected to the Internet to realize wireless networking;
the 5G module is used for packaging 5G chips, radio frequency, storage and power management hardware, providing LGA/M.2 and other packaging modes, providing a standard AT software interface, and enabling a terminal client to directly use the standard interface or instructions to connect a 5G network.
Optionally, the main controller is configured to identify and process the audio data acquired by the microphone array, process the data received and transmitted by the WIFI/5G module, obtain a handling result, and control the display module to display a tax handling scene, an interaction process and the handling result.
Optionally, the sound box is used for converting the audio data into sound energy and radiating the sound energy into space, so that a user is prompted to directly listen.
Optionally, the display module is used for intuitively displaying the input or output information.
Therefore, the traditional complex business level recursion selection is omitted, corresponding voice operation is carried out according to voice/text prompt, the problem of unskilled and unclear is encountered, the digital person tax specialist is directly called by voice, answering and guidance are given in real time, the tax handling system is immersed and fooled in the whole process, the time of familiarity with handling the tax handling system is omitted, the tax handling efficiency is improved, and the tax handling efficiency can be equally handled by persons.
Drawings
Exemplary embodiments of the present invention may be more completely understood in consideration of the following drawings:
FIG. 1 is a flow chart of a digital tax handling method according to the present embodiment;
FIG. 2 is a diagram of a digital tax administration method according to the present embodiment;
fig. 3 is a schematic diagram of a digital tax administration system according to the present embodiment.
Detailed Description
The exemplary embodiments of the present invention will now be described with reference to the accompanying drawings, however, the present invention may be embodied in many different forms and is not limited to the examples described herein, which are provided to fully and completely disclose the present invention and fully convey the scope of the invention to those skilled in the art. The terminology used in the exemplary embodiments illustrated in the accompanying drawings is not intended to be limiting of the invention. In the drawings, like elements/components are referred to by like reference numerals.
Unless otherwise indicated, terms (including technical and scientific terms) used herein have the same meaning as commonly understood by one of ordinary skill in the art. In addition, it will be understood that terms defined in commonly used dictionaries should be interpreted as having a meaning that is consistent with their meaning in the context of the relevant art and will not be interpreted in an idealized or overly formal sense.
According to a first aspect of the present invention, there is provided a digital tax administration method 100, as shown with reference to FIG. 1, the method 100 comprising:
s101, pushing tax-related information and to-be-handled business according to user portrait information after a user passes identity authentication;
s102, if the tax-related information and the business to be handled meet the user requirements, tax information is obtained from a database, and the business is handled for the user;
s103, if the tax-related information and the business to be handled do not meet the user requirements, acquiring the business which the user needs to handle according to the information input by the voice of the user, and acquiring tax information from a database to handle the business for the user;
s103, after the business is completed, the user is prompted to transact the result by voice.
Specifically, the tax service system of the tax office needs to be opened to the tax handling system and the tax handling device; the tax handling system and the tax handling device are the front end, the background management system is in the tax bureau, and the man-machine interaction is completed by the tax handling system and the tax handling device.
Referring to fig. 2, a user needs identity authentication to enter a tax handling system, and the identity authentication can be completed through face recognition, fingerprint recognition, pupil recognition and other modes; the tax handling system depends on the device which can be a wearing device such as VR glasses or a desktop terminal device; after entering the tax handling system, the user receives the tax-related information and the business to be handled which are intelligently pushed according to the image information of the user, the user informs the system of previewing the information or handling the business in a voice mode, if the current pushing information and the business cannot meet the requirements, the voice informs the system of the business to be handled, the system automatically prepares the handling environment of the corresponding business, the corresponding business handling is finished according to voice prompt, the user can automatically inform the user of handling results after handling, if the results cannot be acquired in real time, and the user can subsequently log in the system to check the handling results.
The tax handling system can randomly arrange tax specialists to help online in the process of handling the tax specialists, if online help is needed, the tax handling system can automatically arrange a robot seat to provide guidance and help in real time by directly speaking the voice of 'I need help' or 'I need support' and the like, one-to-one technical service is provided by an online voice mode, and the robot can randomly arrange seat personnel to provide technical support and help when the robot cannot solve the problem.
Optionally, the user identity authentication method includes, but is not limited to: face recognition, fingerprint recognition and pupil recognition.
Optionally, transacting the service for the user, including:
and selecting a service handling environment corresponding to the service to handle the service for the user.
Optionally, after the business is completed, if the business result cannot be obtained in real time, the user logs in the system to check the business result.
Optionally, the method further comprises:
in the handling process, the tax handling system arranges the robot agents to provide guidance and assistance in real time.
Therefore, the traditional complex business level recursion selection is omitted, corresponding voice operation is carried out according to voice/text prompt, the problem of unskilled and unclear is encountered, the digital person tax specialist is directly called by voice, answering and guidance are given in real time, the tax handling system is immersed and fooled in the whole process, the time of familiarity with handling the tax handling system is omitted, the tax handling efficiency is improved, and the tax handling efficiency can be equally handled by persons.
According to another aspect of the present invention, there is further provided a digital tax handling system, as shown in fig. 3, the system includes a microphone array pickup, a transmission module, a main controller, a display module, and a speaker box;
the microphone array pickup is used for sampling and filtering the spatial characteristics of the sound field and collecting audio data;
the transmission module is used for connecting all the devices in the system and transmitting data;
the main controller is used for carrying out logic control on the inside of the tax handling device, initializing the microphone array pickup and the transmission module, acquiring audio data acquired by the microphone array, controlling the WIFI/5G module to carry out data receiving and transmitting, identifying and processing the audio data acquired by the microphone array, processing the data receiving and transmitting of the WIFI/5G module, and controlling the display module to display tax handling scenes, interaction processes and handling results.
A microphone array is a multi-microphone system in which a certain number of acoustic sensors (microphones) are arranged in a certain regular manner, and a system in which spatial characteristics of a sound field are sampled and filtered. In addition to the number of microphones seen by the microphone array, there is a series of front-end algorithms, and the combined system is the complete microphone array, which completes the audio signal processing in the physical world.
The WIFI module is an embedded module conforming to the Wi-Fi wireless network communication standard, and is provided with an IEEE802.11b.g.n protocol stack and a TCP/IP protocol stack. The embedded Wi-Fi module can directly use Wi-Fi to connect to the Internet, so that the embedded Wi-Fi module is an important part for realizing wireless networking.
The 5G module encapsulates hardware such as a 5G chip, radio frequency, storage, power management and the like, provides encapsulation modes such as LGA/M.2 and the like, provides software interfaces such as standard AT and the like, and enables a terminal client to directly use standard interfaces or instructions to connect a 5G network. And a 5G module is added on the equipment, so that the equipment can transmit data through a 5G network.
The embedded controller is used for completing logic control in the tax handling device and mainly comprises an initialization microphone array and a WIFI module/5G module, and is used for acquiring audio data acquired by the microphone array, controlling the WIFI/5G module to transmit and receive data, identifying and processing the audio data acquired by the microphone array, processing the transmit and receive data of the WIFI/5G module, and controlling the display to display tax handling scenes, interaction processes and handling results.
The display module is used for visually displaying the input or output information through a display technology, and a Liquid Crystal Display (LCD), an LED screen, an optical waveguide display screen and the like are commonly used.
The sound box converts audio electric energy into corresponding sound energy and radiates the sound energy into space, and is responsible for converting an electric signal into an acoustic signal for the human ears to directly listen to.
Optionally, the microphone array pickup is a microphone system arranged according to a certain rule, and the audio signal is processed through a series of front-end algorithms.
Optionally, the transmission module includes a WIFI module and a 5G module;
the WIFI module is an embedded module conforming to the Wi-Fi wireless network communication standard, and is internally provided with a wireless network protocol IEEE802.11 b.n protocol stack and a TCP/IP protocol stack, and the Wi-Fi is connected to the Internet to realize wireless networking;
the 5G module is used for packaging 5G chips, radio frequency, storage and power management hardware, providing LGA/M.2 and other packaging modes, providing a standard AT software interface, and enabling a terminal client to directly use the standard interface or instructions to connect a 5G network.
Optionally, the main controller is configured to identify and process the audio data acquired by the microphone array, process the data received and transmitted by the WIFI/5G module, obtain a handling result, and control the display module to display a tax handling scene, an interaction process and the handling result.
Optionally, the sound box is used for converting the audio data into sound energy and radiating the sound energy into space, so that a user is prompted to directly listen.
Optionally, the display module is used for intuitively displaying the input or output information.
It will be appreciated by those skilled in the art that embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment, or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein. The solutions in the embodiments of the present application may be implemented in various computer languages, for example, object-oriented programming language Java, and an transliterated scripting language JavaScript, etc.
The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
While preferred embodiments of the present application have been described, additional variations and modifications in those embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. It is therefore intended that the following claims be interpreted as including the preferred embodiments and all such alterations and modifications as fall within the scope of the application.
It will be apparent to those skilled in the art that various modifications and variations can be made in the present application without departing from the spirit or scope of the application. Thus, if such modifications and variations of the present application fall within the scope of the claims and the equivalents thereof, the present application is intended to cover such modifications and variations.
Claims (11)
1. A digital tax administration method, comprising:
pushing tax-related information and to-be-handled business according to user portrait information after the user passes identity authentication;
if the tax-related information and the business to be handled meet the user requirements, tax information is acquired from a database, and the business is handled for the user;
if the tax related information and the business to be handled do not meet the user requirements, acquiring the business which the user needs to handle according to the information input by the voice of the user, and acquiring tax information from a database to handle the business for the user;
after the business is completed, the voice prompts the user to transact the result.
2. The method of claim 1, wherein the step of determining the position of the substrate comprises,
means of user identity authentication include, but are not limited to: face recognition, fingerprint recognition and pupil recognition.
3. The method of claim 1, wherein transacting business for the user comprises:
and selecting a service handling environment corresponding to the service to handle the service for the user.
4. The method of claim 1, wherein the step of determining the position of the substrate comprises,
after the business is completed, if the business result cannot be obtained in real time, the user logs in the system to check the business result.
5. The method as recited in claim 1, further comprising:
in the handling process, the tax handling system arranges the robot agents to provide guidance and assistance in real time.
6. The digital tax handling system is characterized by comprising a microphone array pickup, a transmission module, a main controller, a display module and a loudspeaker box;
the microphone array pickup is used for sampling and filtering the spatial characteristics of the sound field and collecting audio data;
the transmission module is used for connecting all the devices in the system and transmitting data;
the main controller is used for carrying out logic control on the inside of the tax handling device, initializing the microphone array pickup and the transmission module, acquiring audio data acquired by the microphone array, controlling the WIFI/5G module to carry out data receiving and transmitting, identifying and processing the audio data acquired by the microphone array, processing the data receiving and transmitting of the WIFI/5G module, and controlling the display module to display tax handling scenes, interaction processes and handling results.
7. The system of claim 6, wherein the microphone array pickup is a regularly arranged microphone system that processes audio signals through a series of front-end algorithms.
8. The system of claim 7, wherein the system further comprises a controller configured to control the controller,
the transmission module comprises a WIFI module and a 5G module;
the WIFI module is an embedded module conforming to the Wi-Fi wireless network communication standard, and is internally provided with a wireless network protocol IEEE802.11 b.n protocol stack and a TCP/IP protocol stack, and the Wi-Fi is connected to the Internet to realize wireless networking;
the 5G module is used for packaging 5G chips, radio frequency, storage and power management hardware, providing LGA/M.2 and other packaging modes, providing a standard AT software interface, and enabling a terminal client to directly use the standard interface or instructions to connect a 5G network.
9. The system of claim 6, wherein the system further comprises a controller configured to control the controller,
the main controller is used for identifying and processing the audio data acquired by the microphone array, processing the data received and transmitted by the WIFI/5G module to obtain a processing result, and controlling the display module to display tax service scenes, interaction processes and the processing result.
10. The system of claim 6, wherein the system further comprises a controller configured to control the controller,
the sound box is used for converting audio data into sound energy and radiating the sound energy into space so as to prompt a user to directly listen.
11. The system of claim 6, wherein the system further comprises a controller configured to control the controller,
the display module is used for intuitively displaying the input or output information.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202211699887.9A CN116011963A (en) | 2022-12-28 | 2022-12-28 | Digital tax handling method and system |
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| Application Number | Priority Date | Filing Date | Title |
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| CN202211699887.9A CN116011963A (en) | 2022-12-28 | 2022-12-28 | Digital tax handling method and system |
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| CN116011963A true CN116011963A (en) | 2023-04-25 |
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| CN202211699887.9A Pending CN116011963A (en) | 2022-12-28 | 2022-12-28 | Digital tax handling method and system |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN117320008A (en) * | 2023-11-28 | 2023-12-29 | 江西掌中无限网络科技股份有限公司 | 5G message tax system and processing method thereof |
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- 2022-12-28 CN CN202211699887.9A patent/CN116011963A/en active Pending
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN117320008A (en) * | 2023-11-28 | 2023-12-29 | 江西掌中无限网络科技股份有限公司 | 5G message tax system and processing method thereof |
| CN117320008B (en) * | 2023-11-28 | 2024-02-20 | 江西掌中无限网络科技股份有限公司 | 5G message tax system and processing method thereof |
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