CN115988436A - Multi-channel short message sending system and device - Google Patents

Multi-channel short message sending system and device Download PDF

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Publication number
CN115988436A
CN115988436A CN202211654588.3A CN202211654588A CN115988436A CN 115988436 A CN115988436 A CN 115988436A CN 202211654588 A CN202211654588 A CN 202211654588A CN 115988436 A CN115988436 A CN 115988436A
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short message
message sending
channel
initial
determining
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罗鸣飞
魏永
李萌萌
吴迪
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Xiamen Youwei Technology Co ltd
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Xiamen Youwei Technology Co ltd
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    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02D—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
    • Y02D30/00—Reducing energy consumption in communication networks
    • Y02D30/70—Reducing energy consumption in communication networks in wireless communication networks

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Abstract

This paper relates to the data communication field, especially relates to a multichannel SMS transmitting system and device, includes: the calling party is used for generating and sending a short message sending command; the short message sending command comprises target user related information, a short message to be sent and a short message sending time period; the short message service platform is used for receiving the short message sending command and determining a short message sending channel according to the short message sending command; the short message sending channel is used for receiving the data sent by the short message service platform and sending a short message to a target user side according to the received data; and the target user side is used for receiving the short message sent by the short message sending channel. The scheme can determine the most appropriate sending channel based on multiple dimensions, avoids repeated sending and ordered short message sending, enriches the selection of short message sending, improves the operation efficiency, better serves the user and promotes the business development of enterprises.

Description

Multi-channel short message sending system and device
Technical Field
The present disclosure relates to the field of data communications, and in particular, to a system and an apparatus for transmitting a short message via multiple channels.
Background
With the popularization of internet technology, communication technology and intelligent terminal equipment, short message service has become more and more commonly applied to daily life and work of people. With the richness of short message channels of third parties, the number of selectable short message sending channels is increasing, and for enterprises, short message service needs to be provided for target users more efficiently and intelligently.
In the prior art, a mode of docking a single short message sending channel is generally adopted, the single sending mode is not beneficial to the development of services, and meanwhile, the user experience is easily reduced due to short message sending delay, how to effectively determine the most appropriate sending channel based on multiple dimensions after a plurality of short message sending channels are accessed is avoided, repeated sending and ordered short message sending are avoided, and therefore the problem that enterprises need to solve is obtained better services.
Aiming at the problem that the short message sending delay reduces the user experience in the prior art, a multi-channel short message sending system and a multi-channel short message sending device are needed.
Disclosure of Invention
In order to solve the above problems in the prior art, embodiments herein provide a system and an apparatus for transmitting a multi-channel short message.
The embodiment of the invention provides a multi-channel short message sending system, which comprises: the calling party is used for generating and sending a short message sending command; the short message sending command comprises target user related information, a short message to be sent and a short message sending time period; the short message service platform is used for receiving the short message sending command and determining a short message sending channel according to the short message party command; the short message sending channel is used for receiving the data sent by the short message service platform and sending short messages to the target user side according to the received data; and the target user side is used for receiving the short message sent by the short message sending channel.
According to an aspect of the embodiments herein, the short message service platform performs the following steps: acquiring a short message sending command, wherein the short message sending command comprises target user related information, a short message to be sent and a short message sending time period; determining the importance level of the short message to be sent according to the content of the short message to be sent in the short message sending command; determining a plurality of initial short message sending channels from a preset short message channel list according to the importance level; determining the weight score of each initial short message sending channel according to the channel routing rule and the configuration information of each initial short message sending channel; determining a final short message sending channel from the plurality of initial short message sending channels according to the weight scoring result; and sending the short message to be sent to a target user through the final short message sending channel.
According to an aspect of the embodiment of the present disclosure, determining the importance level of the short message to be sent according to the content of the short message to be sent in the short message sending command includes: the characters identify the short message to be sent to obtain the content of the short message to be sent; and determining the type and the important level of the short message to be sent according to the content and the service requirement of the short message to be sent.
According to an aspect of embodiments herein, before determining an initial short message transmission channel, the method includes: determining whether the target user is a blacklist user; if yes, stopping determining an initial short message sending channel; if not, acquiring a preset short message channel list and determining whether the short message sending quantity of the target user in preset time exceeds the short message sending quantity upper limit; if yes, stopping determining an initial short message sending channel; if not, determining an initial short message sending channel from a preset short message channel list.
According to an aspect of the embodiments herein, the determining an initial short message transmission channel includes: determining a first initial short message sending channel set according to the current starting state of each short message sending channel in the preset short message channel list; deleting a short message channel inconsistent with the attribution of the target user from the first initial short message sending channel according to the short message sending command to obtain a second initial short message sending channel set; and deleting channels which cannot cover the short message sending time period from the second initial short message sending channel set according to the short message sending time period in the short message sending command, and determining a third initial short message sending channel set, wherein the third initial short message sending channel set is the plurality of initial short message sending channels.
Determining the weight score of each initial short message sending channel according to the channel routing rule and the configuration information of each initial short message sending channel, wherein the weight score comprises the following steps:
endowing the same initial weight score and preset multiplier to each initial short message sending channel;
acquiring the sending success rate of the historical short messages of each initial short message sending channel;
judging whether the sending success rate of the historical short messages of each initial short message sending channel is smaller than a preset success rate threshold value or not;
if yes, determining that the product of the initial weight score and the preset multiplier is the first weight score of the initial short message sending channel after the initial weight score is added to 1;
if not, determining that the product of the initial weight score and the preset multiplier is a first weight score of the initial short message sending channel;
judging whether each initial short message sending channel is a specified channel determined in the short message sending command;
if yes, determining that the product of the first weight score and a preset multiplier is a second weight score of the initial short message sending channel after the first weight score is added to a preset priority channel coefficient;
if not, determining that the product of the first weight score and a preset multiplier is a second weight score of the initial short message sending channel after the first weight score is added to a preset priority channel coefficient;
adding the charging price of the initial short message sending channel and the second weight score, and taking the product of the charging price of the initial short message sending channel and the preset multiplier as a third weight score of the initial short message sending channel;
and determining the final weight score of the initial short message sending channel according to the historical short message sending failure rate of each initial short message sending channel and the third weight score.
According to an aspect of an embodiment herein, determining a final short message transmission channel from the initial short message transmission channels comprises: and determining the channel with the minimum weight score as the optimal short message sending channel as the final short message sending channel.
According to an aspect of the embodiments herein, determining the final short message transmission channel further includes: and determining the sequencing of the initial short message sending channels according to the historical short message sending conversion rate of the initial short message sending channel, and determining the initial short message sending channel with the maximum historical short message sending conversion rate as a final short message sending channel.
According to an aspect of the embodiments herein, the short message sending channel further includes: receiving a code returned by a final short message sending channel; determining a short message sending success result or a short message sending failure type according to the codes and a preset code query table, wherein the preset code query table comprises mapping relations between the codes and the short message sending success result or the short message sending failure type, and the short message sending failure type comprises a sending data error, a channel error and a target user error; and determining whether to switch a short message sending channel to resend the short message or not according to the short message sending failure type.
The embodiment of the document also discloses a multi-channel short message sending device, which comprises: the short message sending command acquisition unit is used for acquiring a short message sending command, and the short message sending command comprises target user related information, a short message to be sent and a short message sending time period; a short message importance level determining unit, configured to determine an importance level of the short message to be sent according to content of the short message to be sent in the short message sending command; an initial short message sending channel determining unit, configured to determine a plurality of initial short message sending channels from a preset short message channel list according to the importance level; the weight score determining unit is used for determining the weight score of each initial short message sending channel according to the channel routing rule and the configuration information of each initial short message sending channel; a final short message sending channel determining unit, configured to determine a final short message sending channel from the multiple initial short message sending channels according to the result of the channel scoring; and the short message sending unit is used for sending the short message to be sent to the target user through the final short message sending channel.
The scheme determines the most appropriate sending channel based on multiple dimensions, avoids repeated sending and ordered short message sending, enriches the selection of short message sending, improves the operation efficiency, thereby better serving users and promoting the business development of enterprises.
Drawings
In order to more clearly illustrate the embodiments or technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art that other drawings can be obtained according to the drawings without creative efforts.
Fig. 1 is a schematic diagram of a multi-channel short message transmission system according to an embodiment of the present disclosure;
fig. 2 is a flowchart illustrating an operation method of a short message service platform according to an embodiment of the present disclosure;
fig. 3 is a flowchart illustrating a method for determining an importance level of a short message to be sent according to an embodiment of the present disclosure;
fig. 4 is a flowchart illustrating a method for determining an initial short message transmission channel according to an embodiment of the present disclosure;
fig. 5 is a flow chart illustrating a method of determining a weight score for an initial channel for sending a short message according to an embodiment of the present disclosure;
fig. 6 is a flowchart illustrating a method for determining whether to switch a short message transmission channel according to an embodiment of the present disclosure;
fig. 7 is a schematic structural diagram of a multi-channel short message sending apparatus according to an embodiment of the present disclosure;
fig. 8 is a schematic structural diagram of a multi-channel short message sending apparatus according to an embodiment of the present disclosure;
fig. 9 is a schematic structural diagram of a computer device according to an embodiment of the present disclosure.
Description of the symbols of the drawings:
101. a calling party;
102. a short message service platform;
103. a short message sending channel;
104. a target user side;
701. a short message sending command acquisition unit;
702. a short message importance level determining unit;
703. an initial short message sending channel determining unit;
7031. a blacklist user determination module;
7032. a short message sending quantity determining module;
7033. a first initial short message sending channel set determining module;
7034. a second initial short message sending channel set determining module;
7035. a third initial short message sending channel set determining module;
704. a weight score determination unit;
7041. an initial weight score and preset multiplier giving module;
7042. a history short message sending success rate obtaining module;
7043. a sending success rate judging module;
7044. a channel designation judgment module;
705. a final short message sending channel determining unit;
706. a short message sending unit;
7061. a code receiving module;
7062. a short message sending failure type determining module;
902. a computer device;
904. a processor;
906. a memory;
908. a drive mechanism;
910. an input/output module;
912. an input device;
914. an output device;
916. a presentation device;
918. a graphical user interface;
920. a network interface;
922. a communication link;
924. a communication bus.
Detailed Description
In order to make the technical solutions in the present specification better understood, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments, but not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments herein without making any creative effort, shall fall within the scope of protection.
It should be noted that the terms "first," "second," and the like in the description and claims herein and in the above-described drawings are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments herein described are capable of operation in sequences other than those illustrated or described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, apparatus, article, or device that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or device.
The present specification provides method steps as described in the examples or flowcharts, but may include more or fewer steps based on routine or non-inventive labor. The order of steps recited in the embodiments is merely one manner of performing the steps in a multitude of orders and does not represent the only order of execution. When an actual system or apparatus product executes, it can execute sequentially or in parallel according to the method shown in the embodiment or the figures.
It should be noted that the multi-channel short message sending system of the text can be used in the field of software development and also can be used in the field of financial science and technology, and the application fields of the multi-channel short message sending system and the device are not limited. According to the technical scheme, the data acquisition, storage, use, processing and the like meet the relevant regulations of national laws and regulations.
Fig. 1 is a schematic diagram of a multi-channel short message sending system according to an embodiment of the present disclosure. The multi-channel short message sending system in the application comprises: a calling party 101, a short message service platform 102, a short message sending channel 103 and a target user terminal 104. The calling party 101 is configured to generate and send a short message sending command, where the short message sending command includes target user related information, a short message to be sent, and a short message sending time period. The calling party 101 may also become a short message sending command initiator, and is mainly used for issuing a short message sending command to the short message service platform. In this specification, the caller 101 corresponds to a plurality of different business departments, including but not limited to: technical departments, line of business departments, market departments, and the like. Different callers 101 generate SMS transmission command based on the service requirement of department. Therefore, the type of the sms command generated by the caller 101 is different. For example, the short message sending command generated by the technical department includes a system login verification code, an alarm notification, and the like; the short message sending command generated by the market department can be contents such as marketing and marketing; the short message sending command generated by the service line department comprises the following steps: verification code, activity entry class, etc.
And the short message service platform 102 is used for receiving the short message sending command and determining a short message sending channel according to the short message sending command. After analyzing and judging the short message sending command sent by the calling party 101, the short message service platform determines the channel most suitable for sending the short message.
And the short message sending channel 103 is used for receiving the data sent by the short message service platform and sending short messages to the target user side according to the received data. The short message sending channel capable of receiving the data sent by the short message service platform is an excellent channel which is analyzed and screened by the short message service platform and is suitable for sending short messages.
And the target user side 104 is used for receiving the short message sent by the short message sending channel. The target user end 104 may also represent an actual user. The Short message to be sent in this specification may be a Short Messaging Service (SMS), or may be a multimedia including a picture, a video, or the like. The form of the short message to be sent and the short message to be sent is not limited.
Fig. 2 is a flowchart illustrating an operation method of a short message service platform according to an embodiment of the present disclosure, including:
step 201, a short message sending command is obtained, where the short message sending command includes target user related information, a short message to be sent, and a short message sending time period. In this specification, the information related to the target user in the short message sending command further includes: the mobile phone number of the target user, the attribution of the mobile phone number of the target user and the like. The short message sending time interval is the time interval in which the short message can be sent.
Step 202, determining the important level of the short message to be sent according to the content of the short message to be sent in the short message sending command. In this specification, the content in the short message sending command may be identified by means of character recognition or image recognition, and the importance level of the short message to be sent may be further determined. In this specification, the contents of the short message to be sent are different, and have different importance levels. For example, the to-be-sent short message related to the login verification code is used for assisting the user to acquire the access permission of the online application, and if the login verification code is sent incorrectly, the situation that the user cannot log in the online application such as the client and the like may be caused, so that the importance level of the to-be-sent short message related to the login verification code is higher. For another example, the content of the short message to be sent is related to the marketing campaign, and the short message to be sent does not need to be replied or responded to the user in time, so the importance level of the short message to be sent related to the marketing campaign is not high.
In this specification, the importance level of the short message to be sent can be determined according to the identified content of the short message to be sent and the preset business rule.
Step 203, determining a plurality of initial short message sending channels from a preset short message channel list according to the importance level. In this step, the preset short message channel list is all the preset short message sending channels, and the short message sending channels are the set of the short message sending channels used in the multi-channel short message sending system in the past.
And step 204, determining the weight score of each initial short message sending channel according to the channel routing rule and the configuration information of each initial short message sending channel. The channel routing rule in this step is a calculation rule for the weight score of the initial short message transmission channel, and is described in detail with reference to fig. 5. The configuration information of the initial short message sending channel comprises the following steps: the historical short message sending success rate of the initial short message sending channel, whether the initial short message sending channel is the channel designated by the calling party, the charging mode of the initial short message sending channel, the price gear of the initial short message sending channel and the like.
Step 205, determining a final short message sending channel from the plurality of initial short message sending channels according to the result of the weight score. In this step, after the weight scores of the multiple initial short message sending channels are calculated, the initial short message sending channel with the highest weight score is selected as the final short message sending channel.
In some embodiments of the present specification, after the short message service platform sends the short message sending instruction to the final short message sending channel, the final short message sending channel sends the short message to the target user. If the short message is not successfully sent and the reason for the failure of the short message sending is analyzed and determined to be the problem of the final short message sending channel, the multi-channel short message sending system needs to select a proper short message sending channel additionally and send the short message to the target user again. Therefore, the initial short message sending channel with the highest weight score can be selected as the final short message sending channel.
And step 206, sending the short message to be sent to the target user through the final short message sending channel.
Fig. 3 is a flowchart of a method for determining an importance level of a short message to be sent according to an embodiment of the present disclosure. The method comprises the following steps:
step 301, recognizing the short message to be sent by characters to obtain the content of the short message to be sent. In this step, the content of the short message to be sent can be identified through an OCR character recognition technology. For example, through OCR recognition, it can be recognized and determined that a certain short message content to be sent is: the XX bank prepares to give a blind box good gift for you, gives a good offer to log in the XX bank client, and has a chance to obtain the blind box by clicking a task. The activity details please see XX bank client. "
Step 302, determining the type and the important level of the short message to be sent according to the content and the service requirement of the short message to be sent. According to the identified content and business division of the short message to be sent, the type of the short message to be sent can be judged to be the marketing short message. Further, the importance level of the short message to be sent can be determined.
In some embodiments of the present specification, before determining the initial short message sending channel, the short message service platform further performs the following steps:
determining whether the target user is a blacklist user; if yes, the initial short message sending channel is determined to be stopped. In this step, the blacklist may be pre-recorded in the multi-channel short message sending system. And when the system identifies that the target user in the short message sending command generated by the calling party belongs to the blacklist user, the subsequent steps are not carried out, and the operation of determining the initial short message sending channel at present is terminated.
If not, acquiring a preset short message channel list and determining whether the short message sending quantity of the target user in preset time exceeds the short message sending quantity upper limit. And if the system identifies that the target user in the short message sending command does not belong to the blacklist user, further acquiring whether the number of the sent short messages exceeds the upper limit for the target user related to the short message sending command within the preset time. In this specification, a target user has a certain number of requirements for receiving a short message within a preset time. If the number of short messages sent with the target user in the preset time is not limited, the target user is adversely affected. Therefore, the number of short messages sent to the target user by the initial short message sending channel needs to be judged in the step.
If yes, the initial short message sending channel is determined to be stopped. If the short message sending quantity to the target user in the preset time exceeds the short message sending quantity upper limit, the system does not send the short message to the target user in the preset time, and the initial short message sending channel is determined to be stopped.
If not, determining an initial short message sending channel from a preset short message channel list. If the number of the short messages does not exceed the upper limit of the short message sending number, the short messages can be continuously sent to the target user, and the subsequent step of determining the initial short message sending channel is further executed.
Fig. 4 is a flowchart of a method for determining an initial short message transmission channel according to an embodiment of the present disclosure, which specifically includes the following steps:
step 401, determining a first initial short message sending channel set according to the current starting state of each short message sending channel in the preset short message channel list. Firstly, judging whether each short message sending channel is started in a preset short message channel list. And filtering the short message sending channels which are not started from a preset short message channel list, or marking the short message sending channels in a stopping state, and limiting the short message sending channels to channels which cannot be used as initial short message sending channels. Based on the above, the channel with the state of the preset short message channel list as the starting state is used as the first initial short message sending channel set.
And 402, deleting a short message channel inconsistent with the attribution of the target user from the first initial short message sending channel according to the short message sending command to obtain a second initial short message sending channel set. And determining whether the attribution of the mobile phone number of the target user in the short message sending command is consistent with the attribution corresponding to each initial short message sending channel in the first initial short message sending channel set. And selecting a channel with the attribution consistent with that of the target user related in the short message sending command from the first initial short message sending channel as a second initial short message sending channel set. For example, the short message sending command relates to 1000 target users located in Beijing area. And selecting a channel with the attribute of Beijing from the first initial short message channel as a second initial short message sending channel set.
Step 403, according to the short message sending time interval in the short message sending command, deleting channels that cannot cover the short message sending time interval from the second initial short message sending channel set, and determining a third initial short message sending channel set, where the third initial short message sending channel set is the multiple initial short message sending channels. In this step, each initial short message sending channel has a respective time period for sending short messages.
For example, the second initial short message sending channel set comprises initial short message sending channels M, K and Q. The time period of sending the short message in the initial short message sending channel M is from 12 o 'clock at noon to 17 o' clock at afternoon; the time interval of sending the short message of the initial short message sending channel K is from 0 am to 20 pm; the time interval of sending the short message in the initial short message sending channel Q is from 8 o 'clock in the morning to 18 o' clock in the afternoon. And deleting the channels which can not cover the short message sending time period from the second initial short message sending channel set according to the short message sending time period specified in the short message sending command to obtain a third initial short message sending channel set.
For example, if the short message sending time interval specified in the short message sending command is from 12 pm to 18 pm, the short message sending time interval of the initial short message sending channel M cannot cover the short message sending time interval specified in the short message sending command, and the short message sending time intervals of the initial short message sending channels K and Q can both cover the short message sending time interval specified in the short message sending command. Deleting the short message initial sending channel M from the second initial short message sending channel set, and enabling the remaining initial short message sending channels K and Q to be channels in a third initial short message sending set.
Fig. 5 is a flowchart of a method for determining a weight score of an initial short message transmission channel according to an embodiment of the present disclosure, which specifically includes the following steps:
step 501, assigning the same initial weight score and preset multiplier to each initial short message sending channel. Each initial short message sending channel in the step is a third initial short message sending channel set determined in the step. The third initial short message sending channel set comprises at least one short message sending channel capable of sending short messages.
Step 502, obtaining the historical short message sending success rate of each initial short message sending channel. And specifically, acquiring the sending success rate of the historical short messages according to the historical short message sending condition of each initial short message sending channel in the third initial short message sending channel set. In this specification, the historical short message sending success rate of the short message sending channel may reflect the sending stability and reliability of the initial short message sending channel to a certain extent.
Step 503, determining whether the historical short message sending success rate of each initial short message sending channel is less than a preset success rate threshold. Comparing the historical short message sending success rate of the initial short message sending channel with a preset success rate threshold value set by the system, and distinguishing the initial short message sending channels with different historical short message sending success rates by setting different weight scores by the system.
Step 5031, if yes, determining that the product of the initial weight score and the preset multiplier is the first weight score of the initial short message sending channel after the initial weight score is added to 1. In this step, the initial weight score is represented by a, and the predetermined multiplier is represented by B. If the historical short message sending success rate of the initial short message sending channel is lower than a preset success rate threshold, the first weight of the initial short message sending channel is divided into: a1= (a + 1) × B.
Step 5032, if not, determining that the product of the initial weight score and the preset multiplier is the first weight score of the initial short message sending channel. According to the method for representing the weight score in step 5031, if the historical short message sending success rate of the initial short message sending channel is greater than or equal to the preset success rate threshold, the first weight score of the initial short message sending channel is A1= a × B.
Step 504, determine whether each initial short message sending channel is the specified channel determined in the short message sending command. The judgment condition in this step is also one of the channel routing rules. When the caller generates the short message sending command, according to the historical experience of the caller in sending short messages, the caller may specify the designated channel in the short message sending command. Furthermore, the system or the calling party sets the coefficients of the designated channel and the coefficients of the non-designated channels at the same time so as to reflect the difference between the designated channel and other non-designated channels.
Step 5041, if yes, determining that the product of the first weight score and a preset multiplier is the second weight score of the initial short message sending channel after the first weight score is added to a preset specified channel coefficient. If the initial short message sending channel is the appointed channel determined in the short message sending command, if the preset appointed channel coefficient is P, the coefficient of the non-appointed channel is Z, and the preset multiplier is B, the second weight score is calculated on the basis of the first weight score to obtain: the second weight score A2= (A1 + P) × B.
Step 5042, if not, determining that the product of the first weight score and a preset multiplier is the second weight score of the initial short message sending channel after the first weight score is added to a preset specified channel coefficient. The calculation of the step obtains: the second weight score A2= (A1 + Z) × B.
And 505, adding the charging price of the initial short message sending channel and the second weight score, and taking the product of the charging price and the preset multiplier as a third weight score of the initial short message sending channel. In this step, the charging method of the initial short message transmission channel includes: submitting charging, successful charging, etc. Wherein, the charging submitting means that the charge is calculated as long as the short message is sent out through the short message sending channel; successful charging means that after the short message is sent by the short message sending channel, the cost is calculated after the short message is successfully sent to the user. Different charging modes correspond to different charging prices. For example, the price submitted for charging is 0.5 yuan/piece, and the price successfully charged is 0.6 yuan/piece. Based on this, the third weight score A3 can be calculated by the following formula: if the charging mode of the initial short message sending channel is submitting charging, the third weight score is A3= (A2 + 0.5) multiplied by B; if the charging mode of the initial short message sending channel is successful charging, the third weight score is A3= (A2 + 0.6). Times.B.
Step 506, determining the final weight score of the initial short message sending channel according to the historical short message sending failure rate of each initial short message sending channel and the third weight score. In this step, the historical short message sending failure rate is calculated according to the historical short message sending success rate. If the sending success rate of the historical short message is Y, the final weight score of the initial short message sending channel is A4= (1-Y). Times.B.
In some embodiments of the present specification, determining the final short message transmission channel from the initial short message transmission channels includes: and determining the channel with the minimum weight score as the optimal short message sending channel as the final short message sending channel. According to the weight scores of all the initial short message sending channels determined in the previous steps, the channel with the minimum score has the best comprehensive performance of short message sending, so that the initial short message sending channel with the minimum weight score is determined as the final short message sending channel.
In some embodiments of the present specification, the short message transmission channel further includes: and determining the sequence of the initial short message sending channels according to the historical short message sending success rate of the initial short message sending channels, and determining the initial short message sending channel with the highest historical short message sending success rate as a final short message sending channel. In this specification, the higher the success rate of sending the historical short messages is, the more stable the state of sending the short messages by the channel and the better the network condition are. The channel with the highest success rate of sending the historical short messages can be determined as the final short message sending channel.
In some embodiments of the present description, further comprising: and determining the sequence of the initial short message sending channels according to the historical short message sending conversion rate of the initial short message sending channel, and determining the initial short message sending channel with the maximum historical short message sending conversion rate as a final short message sending channel. The historical short message sending conversion rate is determined by the following method:
acquiring a plurality of historical short messages successfully transmitted by the initial short message transmission channel in a preset time period and a target user receiving the historical short messages; determining whether the target user completes the service in the historical short message or not from a service system, wherein the service system is associated with a target user side; and determining the historical short message sending conversion rate of the initial short message sending channel according to the ratio of the number of the target users completing the service in the historical short message to the number of the target users not completing the service in the preset time period.
In this specification, in the process of sending a history short message by an initial short message sending channel, after the history short message is successfully sent, a target user who successfully receives the history short message can be determined. According to the mobile phone number of the target user, whether the target user follows the prompt in the short message content or not can be inquired from the service system, and the corresponding service is completed. For example, the content of the sent short message is a login verification code. And after the initial short message sending channel successfully sends the short message, determining that the target user has three persons, namely A, B and C, successfully received. And then inquiring whether the three target users complete the login operation after receiving the short message from the service system. If all three people finish the login operation, the number of target users finishing the service in the history short message is 3.
According to the mode, the ratio of the number of the target users completing the service to the number of the target users not completing the service in the preset time is counted, and the ratio is the short message sending conversion rate. And determining the sequencing of the initial short message sending channels according to the historical short message sending conversion rate of the initial short message sending channels. The larger the historical short message sending conversion rate is, the higher the utilization degree, the acceptance degree and the popularity of the initial short message sending channel at the user side is, and the short message sending channel is more frequently used than other short message sending channels. For example, when the agent a is used as a short message transmission channel, the historical short message transmission conversion rate is higher than that of a channel which the agent B serves as, which means that the user has a larger proportion of business operations after receiving information through the agent a. Therefore, the channel with high historical short message sending conversion rate can be used as the final short message sending channel.
Fig. 6 is a flowchart of a method for determining whether to switch a short message transmission channel according to an embodiment of the present disclosure, which specifically includes the following steps:
step 601, receiving the code returned by the final short message sending channel. And after the final short message sending channel sends the short message to the target user side, according to the result of the success or failure of the short message sending, the final short message sending channel generates the code of the short message sending result and sends the corresponding error code to the short message service platform. The code represents the result of the short message sending, including the success of the short message sending and the failure of the short message sending.
Step 602, determining a message sending success result or a message sending failure type according to the code and a preset code lookup table, where the preset code lookup table includes mapping relationships between the code and the message sending success result and the message sending failure type, and the message sending failure type includes a sending data error, a channel error, and a target user error. In this step, the specific meaning of the code representation needs to be known through a preset code lookup table. And the short message service platform analyzes the codes and determines the error type of the error codes by searching a preset code query table. The preset code lookup table includes mapping relationships between codes and specific failure types of successful short message sending and failure of short message sending. Different codes represent different short message sending failure types.
The preset code query table is commonly used by a short message sending channel party and a short message service platform, after the short message sending channel party determines the result of short message sending failure, the corresponding error code is transmitted back to the short message service platform, and after the short message platform receives the error code, the error type is determined through the code information table.
For example, the preset encoding look-up table records: the code 001 indicates that the short message is successfully sent, the code 002 indicates that the short message is failed to be sent, the code 0021 indicates that the data is sent incorrectly, the code 0022 indicates that the channel is incorrect, and the code 0023 indicates that the target user is incorrect.
Step 603, determining whether to switch a short message sending channel to resend the short message according to the short message sending failure type.
In this step, if it is determined that the type of short message transmission failure is a channel side error, it indicates that the currently transmitted short message transmission instruction is abnormal in the short message transmission channel link, for example, the current channel is in a maintenance state, the network condition is poor, the currently transmitted short message channel cannot respond, or the operator and the home location of the target user do not support the current short message transmission channel. Based on the above, selecting the second short message channel side in the sequence to send the short message according to the sequence of the short message sending channel list determined in the above steps. In the process of switching the current short message sending channel to the next short message sending channel, the short message sending channel can be directly switched without receiving the short message sending command again.
The short message sending failure type transmission is carried out in a coding mode, the data transmission efficiency is higher, the transmission error possibility is lower, and the accuracy is higher.
Fig. 7 is a schematic structural diagram of a multi-channel short message sending apparatus according to an embodiment of the present disclosure, in which a basic structure of the multi-channel short message sending apparatus is described, where functional units and modules may be implemented in a software manner, or may also be implemented in a universal chip or a specific chip to implement multi-channel short message sending, and the apparatus specifically includes:
a short message sending command obtaining unit 701, configured to obtain a short message sending command, where the short message sending command includes target user related information, a short message to be sent, and a short message sending time period;
a short message importance level determining unit 702, configured to determine an importance level of the short message to be sent according to the content of the short message to be sent in the short message sending command;
an initial short message sending channel determining unit 703, configured to determine, according to the importance level, a plurality of initial short message sending channels from a preset short message channel list;
a weight score determining unit 704, configured to determine a weight score of each initial short message sending channel according to the channel routing rule and the configuration information of each initial short message sending channel;
a final short message sending channel determining unit 705, configured to determine a final short message sending channel from the multiple initial short message sending channels according to the result of the channel score;
and a short message sending unit 706, configured to send the short message to be sent to the target user through the final short message sending channel.
The scheme can determine the most appropriate sending channel based on multiple dimensions, avoids repeated sending and ordered short message sending, enriches the selection of short message sending, improves the operation efficiency, better serves the user and promotes the business development of enterprises.
As an embodiment of this document, reference may also be made to fig. 8, which is a schematic structural diagram of the multi-channel short message sending apparatus in this embodiment.
As an embodiment herein, the initial short message sending channel determining unit 703 further includes:
a blacklist user determination module 7031, configured to determine whether the target user is a blacklist user;
a short message sending number determining module 7032, configured to determine whether the short message sending number to the target user within a preset time exceeds an upper limit of the short message sending number;
a first initial short message sending channel set determining module 7033, configured to determine a first initial short message sending channel set according to a current enabling state of each short message sending channel in the preset short message channel list;
a second initial short message sending channel set determining module 7034, configured to delete, according to the short message sending command, a short message channel inconsistent with the attribution of the target user from the first initial short message sending channel set, so as to obtain a second initial short message sending channel set;
a third initial short message sending channel set determining module 7035, configured to delete, according to the short message sending time period in the short message sending command, a channel that cannot cover the short message sending time period from the second initial short message sending channel set, and determine a third initial short message sending channel set.
As an embodiment herein, the weight score determining unit 704 further includes:
an initial weight score and preset multiplier assigning module 7041, which assigns the same initial weight score and preset multiplier to each initial short message sending channel;
a history short message sending success rate obtaining module 7042, configured to obtain a history short message sending success rate of each initial short message sending channel;
a sending success rate determining module 7043, configured to determine whether the historical short message sending success rate of each initial short message sending channel is smaller than a preset success rate threshold;
the designated channel judging module 7044 is configured to judge whether each initial short message sending channel is a designated channel determined in the short message sending command;
as an embodiment herein, the short message sending unit 706 further includes:
the code receiving module 7061 is configured to receive a code returned by the final short message sending channel;
and a short message sending failure type determining module 7062, configured to determine a short message sending success result or a short message sending failure type according to the code and a preset code lookup table.
Fig. 9 is a diagram of a computer device provided in an embodiment herein. The multi-channel short message sending method can be applied to the computer equipment. The computer device 902 may include one or more processors 904, such as one or more Central Processing Units (CPUs), each of which may implement one or more hardware threads. The computer device 902 may also include any memory 906 for storing any kind of information, such as code, settings, data, etc. For example, and without limitation, memory 906 may include any one or more of the following in combination: any type of RAM, any type of ROM, flash memory devices, hard disks, optical disks, etc. More generally, any memory may use any technology to store information. Further, any memory may provide volatile or non-volatile retention of information. Further, any memory may represent fixed or removable components of computer device 902. In one case, when the processor 904 executes the associated instructions, which are stored in any memory or combination of memories, the computer device 902 can perform any of the operations of the associated instructions. The computer device 902 also includes one or more drive mechanisms 908, such as a hard disk drive mechanism, an optical disk drive mechanism, etc., for interacting with any memory.
Computer device 902 may also include an input/output module 910 (I/O) for receiving various inputs (via input device 912) and for providing various outputs (via output device 914). One particular output mechanism may include a presentation device 916 and an associated Graphical User Interface (GUI) 918. In other embodiments, input/output module 910 (I/O), input device 912, and output device 914 may also be excluded, acting as only one computer device in a network. Computer device 902 may also include one or more network interfaces 920 for exchanging data with other devices via one or more communication links 922. One or more communication buses 924 couple the above-described components together.
Communication link 922 may be implemented in any manner, such as over a local area network, a wide area network (e.g., the Internet), a point-to-point connection, etc., or any combination thereof. Communication link 922 may include any combination of hardwired links, wireless links, routers, gateway functions, name servers, etc., governed by any protocol or combination of protocols.
It should be understood that, in various embodiments herein, the sequence numbers of the above-mentioned processes do not mean the execution sequence, and the execution sequence of each process should be determined by its function and inherent logic, and should not constitute any limitation to the implementation process of the embodiments herein.
It should also be understood that, in the embodiments herein, the term "and/or" is only one kind of association relation describing an associated object, and means that there may be three kinds of relations. For example, a and/or B, may represent: a exists alone, A and B exist simultaneously, and B exists alone. In addition, the character "/" herein generally indicates that the former and latter related objects are in an "or" relationship.
Those of ordinary skill in the art will appreciate that the various illustrative components and algorithm steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware, computer software, or combinations of both, and that the components and steps of the various examples have been described above generally in terms of their functionality in order to clearly illustrate this interchangeability of hardware and software. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the implementation. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present disclosure.
It is clear to those skilled in the art that, for convenience and brevity of description, the specific working processes of the above-described systems, apparatuses and units may refer to the corresponding processes in the foregoing method embodiments, and are not described herein again.
In the several embodiments provided herein, it should be understood that the disclosed system, apparatus, and method may be implemented in other ways. For example, the above-described apparatus embodiments are merely illustrative, and for example, the division of the units is only one logical division, and other divisions may be realized in practice, for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, devices or units, and may also be an electric, mechanical or other form of connection.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purposes of the embodiments herein.
In addition, functional units in the embodiments herein may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solutions in the present invention substantially or partially contribute to the prior art, or all or part of the technical solutions may be embodied in the form of a software product, which is stored in a storage medium and includes several instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the methods described in the embodiments herein. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes.
The principles and embodiments of this document are explained herein using specific examples, which are presented only to aid in understanding the methods and their core concepts; meanwhile, for a person skilled in the art, according to the idea of the present disclosure, there may be variations in the specific embodiments and the application scope, and in summary, the content of the present disclosure should not be construed as a limitation to the present disclosure.

Claims (11)

1. A multi-channel short message sending system is characterized in that the system comprises:
the calling party is used for generating and sending a short message sending command; the short message sending command comprises target user related information, a short message to be sent and a short message sending time period;
the short message service platform is used for receiving the short message sending command and determining a short message sending channel according to the short message sending command;
the short message sending channel is used for receiving the data sent by the short message service platform and sending short messages to the target user side according to the received data;
and the target user side is used for receiving the short message sent by the short message sending channel.
2. The multi-channel SMS sending system of claim 1, wherein the SMS platform performs the following steps:
acquiring a short message sending command, wherein the short message sending command comprises target user related information, a short message to be sent and a short message sending time period;
determining the important level of the short message to be sent according to the content of the short message to be sent in the short message sending command;
determining a plurality of initial short message sending channels from a preset short message channel list according to the importance level;
determining the weight score of each initial short message sending channel according to the channel routing rule and the configuration information of each initial short message sending channel;
determining a final short message sending channel from the plurality of initial short message sending channels according to the weight scoring result;
and sending the short message to be sent to a target user through the final short message sending channel.
3. The multi-channel short message transmission system of claim 2, wherein determining the importance level of the short message to be transmitted according to the content of the short message to be transmitted in the short message transmission command comprises:
the characters identify the short message to be sent to obtain the content of the short message to be sent;
and determining the type and the important level of the short message to be sent according to the content and the service requirement of the short message to be sent.
4. The multi-channel SMS transmission system of claim 3, further comprising, before determining the initial SMS transmission channel:
determining whether the target user is a blacklist user;
if yes, stopping determining an initial short message sending channel;
if not, acquiring a preset short message channel list and determining whether the short message sending quantity of the target user in preset time exceeds the short message sending quantity upper limit;
if yes, terminating the determination of the initial short message sending channel;
if not, determining an initial short message sending channel from a preset short message channel list.
5. The multi-channel SMS transmission system of claim 4 wherein said determining an initial SMS transmission channel comprises:
determining a first initial short message sending channel set according to the current starting state of each short message sending channel in the preset short message channel list;
according to the short message sending command, deleting a short message channel inconsistent with the attribution of the target user from the first initial short message sending channel set to obtain a second initial short message sending channel set;
and deleting channels which cannot cover the short message sending time period from the second initial short message sending channel set according to the short message sending time period in the short message sending command, and determining a third initial short message sending channel set which is the plurality of initial short message sending channels.
6. The multi-channel SMS transmission system of claim 5 wherein determining the weight score of each initial SMS transmission channel based on the channel routing rules and the configuration information of each initial SMS transmission channel comprises:
endowing the same initial weight score and preset multiplier to each initial short message sending channel;
acquiring the sending success rate of the historical short messages of each initial short message sending channel;
judging whether the sending success rate of the historical short messages of each initial short message sending channel is smaller than a preset success rate threshold value or not;
if yes, determining that the product of the initial weight score and the preset multiplier is the first weight score of the initial short message sending channel after the initial weight score is added to 1;
if not, determining that the product of the initial weight score and the preset multiplier is a first weight score of the initial short message sending channel;
judging whether each initial short message sending channel is a specified channel determined in the short message sending command;
if yes, determining that the product of the first weight score and a preset multiplier is a second weight score of the initial short message sending channel after the first weight score is added to a preset appointed channel coefficient;
if not, determining that the product of the first weight score and a preset multiplier is a second weight score of the initial short message sending channel after the first weight score is added to a preset appointed channel coefficient;
adding the charging price of the initial short message sending channel and the second weight score, and taking the product of the charging price of the initial short message sending channel and the preset multiplier as a third weight score of the initial short message sending channel;
and determining the final weight score of the initial short message sending channel according to the historical short message sending failure rate of each initial short message sending channel and the third weight score.
7. The multi-channel SMS transmission system of claim 6 wherein determining a final SMS transmission channel from the initial SMS transmission channels comprises: and determining the channel with the minimum weight score as the optimal short message sending channel and the final short message sending channel.
8. The multi-channel sms message sending system of claim 2, wherein determining a final sms message sending channel further comprises:
and determining the sequencing of the initial short message sending channels according to the historical short message sending conversion rate of the initial short message sending channel, and determining the initial short message sending channel with the maximum historical short message sending conversion rate as a final short message sending channel.
9. The multi-channel SMS transmission system of claim 2 wherein the SMS transmission channel is configured to:
and determining the sequencing of the initial short message sending channels according to the historical short message sending success rate of the initial short message sending channels, and determining the initial short message sending channel with the highest historical short message sending success rate as a final short message sending channel.
10. The multi-channel sms sending system of claim 9, wherein the sms sending channel further comprises:
receiving a code returned by a final short message sending channel;
determining a short message sending success result or a short message sending failure type according to the codes and a preset code query table, wherein the preset code query table comprises mapping relations between the codes and the short message sending success result or the short message sending failure type, and the short message sending failure type comprises a sending data error, a channel error and a target user error;
and determining whether to switch a short message sending channel to resend the short message or not according to the short message sending failure type.
11. A multi-channel short message sending device is characterized in that the device comprises:
the short message sending command acquisition unit is used for acquiring a short message sending command, wherein the short message sending command comprises target user related information, a short message to be sent and a short message sending time period;
a short message importance level determining unit, configured to determine an importance level of the short message to be sent according to the content of the short message to be sent in the short message sending command;
an initial short message sending channel determining unit, configured to determine a plurality of initial short message sending channels from a preset short message channel list according to the importance level;
the weight score determining unit is used for determining the weight score of each initial short message sending channel according to the channel routing rule and the configuration information of each initial short message sending channel;
a final short message sending channel determining unit, configured to determine a final short message sending channel from the multiple initial short message sending channels according to the result of the weight score;
and the short message sending unit is used for sending the short message to be sent to the target user through the final short message sending channel.
CN202211654588.3A 2022-12-22 2022-12-22 Multi-channel short message sending system and device Pending CN115988436A (en)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN117295021A (en) * 2023-09-22 2023-12-26 广州市玄武无线科技股份有限公司 Channel self-adaptive deployment method, system, equipment and medium

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN117295021A (en) * 2023-09-22 2023-12-26 广州市玄武无线科技股份有限公司 Channel self-adaptive deployment method, system, equipment and medium
CN117295021B (en) * 2023-09-22 2024-05-17 广州市玄武无线科技股份有限公司 Channel self-adaptive deployment method, system, equipment and medium

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