CN115759924A - Order matching and follow-up system and method thereof - Google Patents
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Abstract
本发明提供一种订单匹配和跟进系统以及订单匹配和跟进方法。订单匹配和跟进系统包括存储装置以及处理器。存储装置存储多个模块,且多个模块包括订单获取模块、库存匹配模块、订单更新模块以及推送模块。处理器耦接存储装置,且执行多个模块。订单获取模块根据获取参数取得订单信息表。库存匹配模块将订单信息表与库存信息进行匹配以产生订单分配表。订单更新模块更新订单信息表,并且推送模块根据订单信息表产生订单汇总信息表。订单汇总信息表相关于有库存订单信息、可出货订单信息、有风险订单信息以及可提前出货订单信息。本发明的订单匹配和跟进系统以及订单匹配和跟进方法可有效地提升订单处理与订单跟进效率。
The invention provides an order matching and follow-up system and an order matching and follow-up method. The order matching and follow-up system includes a storage device and a processor. The storage device stores multiple modules, and the multiple modules include an order acquisition module, an inventory matching module, an order update module, and a push module. The processor is coupled to the storage device and executes multiple modules. The order acquisition module acquires the order information table according to the acquisition parameters. The inventory matching module matches the order information table with the inventory information to generate an order allocation table. The order update module updates the order information table, and the push module generates an order summary information table according to the order information table. The order summary information table is related to in-stock order information, shippable order information, at-risk order information, and advance shippable order information. The order matching and follow-up system and the order matching and follow-up method of the present invention can effectively improve the efficiency of order processing and order follow-up.
Description
技术领域technical field
本发明涉及一种订单管理与状态跟进的执行方式,尤其是一种订单匹配和跟进系统及其方法。The invention relates to an execution method of order management and status follow-up, in particular to an order matching and follow-up system and method thereof.
背景技术Background technique
随着生产管理以及订单制造的分工细化,当业务人员要跟进与了解销售订单是否属于可交货订单时,需要与多个部门进行确认才能获得明确的订单状态信息。同时,当订单数量较多时,销售人员必须选择性跟进订单状态,导致未被选择且未被销售人员跟进状态的订单,恐会发生无法如期交货的风险。对此,如何改善传统的作法以避免耗费过多人力以及造成无法如期的发生,一直是本领域重要的课题。With the division of labor in production management and order manufacturing, when business personnel want to follow up and understand whether a sales order is a deliverable order, they need to confirm with multiple departments to obtain clear order status information. At the same time, when the number of orders is large, the salesperson must selectively follow up the order status, resulting in the risk that the order that is not selected and not followed up by the salesperson may not be delivered on schedule. In this regard, how to improve the traditional practice to avoid excessive manpower consumption and unscheduled occurrence has always been an important topic in this field.
发明内容Contents of the invention
本发明是针对一种订单匹配和跟进系统及其方法,可自动地获取订单数据,以及通过匹配计算自动地跟进订单状态,进而有效地提升订单处理与订单跟进效率。The present invention is directed to an order matching and follow-up system and method thereof, which can automatically acquire order data and automatically follow up order status through matching calculations, thereby effectively improving the efficiency of order processing and order follow-up.
根据本发明的实施例,本发明的订单匹配和跟进系统包括存储装置以及处理器。存储装置存储多个模块。处理器耦接存储装置,并且执行多个模块。多个模块包括订单获取模块、库存匹配模块、订单更新模块以及推送模块。订单获取模块根据获取参数取得订单信息表。库存匹配模块将订单信息表与库存信息进行匹配以产生订单分配表。订单更新模块更新订单信息表,并且推送模块根据订单信息表产生订单汇总信息表。According to an embodiment of the present invention, the order matching and follow-up system of the present invention includes a storage device and a processor. The storage device stores a plurality of modules. The processor is coupled to the storage device and executes multiple modules. The multiple modules include an order fetching module, an inventory matching module, an order updating module, and a push module. The order acquisition module acquires the order information table according to the acquisition parameters. The inventory matching module matches the order information table with the inventory information to generate an order allocation table. The order update module updates the order information table, and the push module generates an order summary information table according to the order information table.
根据本发明的实施例,本发明的订单匹配和跟进方法包括以下步骤:通过订单获取模块根据获取参数取得订单信息表;通过库存匹配模块将订单信息表与库存信息进行匹配以产生订单分配表;通过订单更新模块更新订单信息表;以及通过推送模块根据订单信息表产生相关于有库存订单信息、可出货订单信息、有风险订单信息以及可提前出货订单信息的订单汇总信息表。According to an embodiment of the present invention, the order matching and follow-up method of the present invention includes the following steps: the order information table is obtained according to the acquisition parameters by the order acquisition module; the order information table is matched with the inventory information by the inventory matching module to generate an order allocation table ; Update the order information table through the order update module; and generate an order summary information table related to the order information in stock, the order information that can be shipped, the information that is risky, and the order information that can be shipped in advance according to the order information table through the push module.
基于上述,本发明的订单匹配和跟进系统及其方法,可根据获取参数自动抓取订单信息表,并且自动根据有关于订单信息表的数据执行批配计算以根据匹配结果产生订单汇总信息表。Based on the above, the order matching and follow-up system and method thereof of the present invention can automatically capture the order information table according to the acquisition parameters, and automatically perform batch matching calculation according to the data related to the order information table to generate an order summary information table according to the matching result .
为让本发明的上述特征和优点能更明显易懂,下文特举实施例,并配合所附图式作详细说明如下。In order to make the above-mentioned features and advantages of the present invention more comprehensible, the following specific embodiments are described in detail together with the accompanying drawings.
附图说明Description of drawings
图1是本发明的一实施例的订单匹配和跟进系统的示意图;Fig. 1 is a schematic diagram of an order matching and follow-up system according to an embodiment of the present invention;
图2是本发明的一实施例的订单匹配和跟进方法的流程图;Fig. 2 is a flowchart of an order matching and follow-up method according to an embodiment of the present invention;
图3是本发明的一实施例的订单匹配和跟进系统的执行示意图。Fig. 3 is a schematic diagram of execution of an order matching and follow-up system according to an embodiment of the present invention.
附图标记说明Explanation of reference signs
100:订单匹配和跟进系统;100: order matching and follow-up system;
110:处理器;110: processor;
120:存储装置;120: storage device;
121:订单获取模块;121: order acquisition module;
122:库存匹配模块;122: inventory matching module;
123:订单更新模块;123: Order update module;
1231:订单排序单元;1231: order sorting unit;
1232:更新单元;1232: update unit;
124:推送模块;124: push module;
200:终端设备;200: terminal equipment;
300:数据中心;300: data center;
320:数据库;320: database;
S210~S240、S301~S314:步骤。S210~S240, S301~S314: steps.
具体实施方式Detailed ways
现将详细地参考本发明的示范性实施例,示范性实施例的实例说明于附图中。只要有可能,相同元件符号在图式和描述中用来表示相同或相似部分。Reference will now be made in detail to the exemplary embodiments of the present invention, examples of which are illustrated in the accompanying drawings. Wherever possible, the same reference numbers are used in the drawings and descriptions to refer to the same or like parts.
图1是本发明的一实施例的订单匹配和跟进系统的示意图。参考图1,订单匹配和跟进系统100包括处理器110以及存储装置120。处理器110耦接存储装置120。存储装置120存储有多个模块,且多个模块包括订单获取模块121、库存匹配模块122、订单更新模块123以及推送模块124。在本实施例中,订单匹配和跟进系统100可例如是设置在云端服务器,以供用户连线并执行同样设置在云端服务器中的不同的应用程序接口(ApplicationProgramming Interface,API)的相关业务服务(Business service)功能。所述云端服务器可例如是软件即服务(Software as a Service,SaaS)服务器,并且所述应用程序接口对应于软件即服务应用程序,但本发明并不限于此。或者,在一实施例中,订单匹配和跟进系统100可设置在企业内部的地端服务器所运行的企业资源规划(Enterprise ResourcePlanning,ERP)系统中,以通过不同的应用程序接口提供相关订单管理与匹配功能(例如产生销售订单信息表、销售订单状态表、符合出货条件的销售订单表等诸如此类的管理服务)。FIG. 1 is a schematic diagram of an order matching and follow-up system according to an embodiment of the present invention. Referring to FIG. 1 , an order matching and follow-up
在本实施例中,处理器110可例如包括中央处理单元(Central Processing Unit,CPU),或是其他可编程之一般用途或特殊用途的微处理器(Microprocessor)、数字信号处理器(Digital Signal Processor,DSP)、特殊应用集成电路(Application SpecificIntegrated Circuits,ASIC)、可编程逻辑器件(Programmable Logic Device,PLD)、其他类似处理电路或这些装置的组合。存储装置120可包括存储器(Memory)及/或数据库(database),其中存储器可例如非易失性存储器(Non-Volatile Memory,NVM)。存储模块120可存储有用于实现本发明各实施例的相关程序、模块、系统或算法,以供处理器110存取并执行而实现本发明各实施例所描述的相关功能及操作。在本实施例中,订单获取模块121、库存匹配模块122、订单更新模块123以及推送模块124可例如是以JSON(JavaScriptObject Notation)、可延伸标记式语言(Extensible Markup Language,XML)或YAML等诸如此类的程序语言来实现的,但本发明也不限于此。In this embodiment, the
在本实施例中,用户可例如通过个人电脑装置/终端设备执行订单匹配和跟进系统100,并且将设置参数以及更新指令输入至订单匹配和跟进系统100,以执行对应的订单处理。订单匹配和跟进系统100可根据设置参数来自动执行订单获取模块121、库存匹配模块122、订单更新模块123以及推送模块124,以自动产生对应的执行结果(例如订单汇总信息表或是订单信息表)。在本实施例中,用户可执行(特定)应用程序接口,并且由于此应用程序接口的应用程序接口处理逻辑需根据一个或多个输入数据来产生对应的一个或多个输出数据的执行结果,而这些输入数据为另一个或多个应用程序接口(即应用程序接口对象)的一个或多个输出数据,因此订单匹配和跟进系统100可自动创建包括另一个或多个应用程序接口(即应用程序接口对象)的调用模型。订单匹配和跟进系统100可根据对应的调用顺序自动执行调用模型中的另一个或多个应用程序接口(即应用程序接口对象),以自动产生对应的执行结果(业务数据)。另一方面,订单匹配和跟进系统100可通过处理逻辑应用程序接口实现上述订单获取模块121、库存匹配模块122、订单更新模块123以及推送模块124的数据处理以及逻辑处理。In this embodiment, the user can execute the order matching and follow-up
图2是本发明的一实施例的订单匹配和跟进方法的流程图。参考图1以及图2,订单匹配和跟进系统100可执行以下步骤S210~S240,以自动产生对应的执行结果。在本实施例中,用户可输入获取参数至订单匹配和跟进系统100,以执行订单获取模块121。在步骤S210,处理器110通过订单获取模块121根据获取参数取得订单信息表。在步骤S220,处理器110通过库存匹配模块122将订单信息表与库存信息进行匹配以产生订单分配表。在本实施例中,订单获取模块121可根据用户所设定的获取参数(即获取订单规则以及范围设定)向数据库执行数据请求,以取得订单信息表。库存匹配模块122可根据订单信息表以及数据库/存储装置120中对应的齐套信息(例如在制数据、在途数据以及销售数据的至少其中之一)进行匹配以产生订单分配表。Fig. 2 is a flowchart of an order matching and follow-up method according to an embodiment of the present invention. Referring to FIG. 1 and FIG. 2 , the order matching and follow-up
在步骤S230,处理器110可通过订单更新模块123更新订单信息表。在本实施例中,当订单分配表的订单状态具有缺口时,更新模块123根据更新指令更新订单信息表中的订单状态。在本实施例中,更新指令可例如是承办人员(例如生管人员或任务负责人)线下与生产部门确认与协调的协调结果。在步骤S240,处理器110可通过推送模块124根据订单信息表产生订单汇总信息表。在本实施例中,推送模块124根据更新后的订单信息表产生订单汇总信息表。也就是说,推送模块124将可出货/可如期交货的订单分别产生成对应的任务卡,进而以任务卡的形式将数据呈现给执行人员(例如业务人员或是销售人员)查看。In step S230, the
如此一来,本发明的订单匹配和跟进系统100及其方法可根据获取参数自动获取/侦测数据库中的销售订单信息,并且可根据对应于销售订单信息的在制、在途以及销售数据进行匹配,以自动产生可发货的订单任务卡。如此,订单匹配和跟进系统100可改善以往需要人工逐一与各个部门讯问与协调导致无法及时回复与确认的缺失,同时通过任务卡的形式将订单数据以及状态完整地呈现给承办人员确认。In this way, the order matching and follow-up
图3是本发明的一实施例的订单匹配和跟进系统的执行示意图。参考图1以及图3,订单更新模块123包括订单排序单元1231以及更新单元1232。在步骤S301,用户通过操作终端设备100设置定时侦测销售订单参数(即获取参数)。定时侦测销售订单参数可例如是基础数据设置、获取交期范围的订单信息设置、周期性等设定参数。Fig. 3 is a schematic diagram of execution of an order matching and follow-up system according to an embodiment of the present invention. Referring to FIG. 1 and FIG. 3 , the
在步骤S302,处理器110根据定时侦测销售订参数启用定时侦测。如此,处理器110产生相对应的请求数据至数据库320中,进而从数据库320中接收对应的返回数据。也就是说,获取参数可包括排序参数以及周期参数,处理器110执行订单获取模块121以根据周期参数发送请求数据信息至数据中心300的数据库320。在一实施例中,订单获取模块121可根据排序参数排序从数据库320中获取到的订单信息表。In step S302, the
在另一实施例,获取参数还包括订单信息模板。如此一来,订单获取模块121可将接收到的订单数据根据订单信息模板产生订单信息表。在一实施例中,订单获取模块121根据订单信息模板中的设定,将订单数据输入至订单信息模板中以产生符合订单信息模板样式的订单信息表。In another embodiment, the acquisition parameters further include an order information template. In this way, the
在步骤S303,订单获取模块121将订单信息表输入至库存匹配模块122。在步骤S304,库存匹配模块122根据订单信息表对侦测的信息(即步骤S302中所取得的数据)进行库存匹配,产生维护产销共识项目卡,以及推送维护产销共识项目卡至终端设备200。项目卡以及任务卡可例如是工作分派系统/任务管理系统的通知信息以及处理指令等信息。In step S303 , the
也就是说,库存匹配模块122先根据订单信息表将符合用户设定的数据规则的供给计算参数皆读取出来,以进行后续的数据匹配。具体而言,库存匹配模块122根据订单信息表取得销售订单的数据。在一实施例中,库存匹配模块122根据所述订单信息表取得对应的品号数据。也就是说,供给计算参数可包括库存数据、在制数据以及在途数据。接着,库存匹配模块122根据品号数据执行分配计算以产生分配结果。并且,库存匹配模块122根据分配结果更新订单信息表以及产生订单分配表(例如维护产销共识项目卡)。品号数据相关于多个品号的属性数据、库存数据以及在制工单信息,分配计算相关于库存分配、在制分配以及在途分配,以及订单汇总信息表相关于有库存订单信息、可出货订单信息、有风险订单信息以及可提前出货订单信息。That is to say, the
举例来说,库存匹配模块122根据销售订单中的数据从数据中心300中的数据库/数据中台API取得相关于订单信息表的物料清单信息、仓库信息、品号属性信息、品号的库存信息、品号的在制工单信息以及品号的在途采购单信息等数据。如此,库存匹配模块122根据订单信息表以及上述数据进行进行库存分配、在制分配以及在途分配,进而根据分配结果按照订单号写入订单信息表以及产生订单分配表(例如销售订单分配表,且以维护产销共识项目卡的形式推送至终端设备200)。如此一来,库存匹配模块122对订单信息表中的数据进行库存分配,并将结果写回到销售订单信息表(即订单信息表),以及写入到销售订单分配表中(订单分配表)。For example, the
在步骤S305以及步骤S306,处理器110可将经过库存匹配模块122回写后的订单信息表以及订单分配表通过维护产销共识项目卡以及产销共识任务卡的方式,输出至终端设备,以供处理人员(例如生管人员或是业务员)查看。在步骤S306中,订单排序单元1231可根据显示参数以及订单分配表调整订单信息表的排序。在一实施例中,显示参数可包括分页机制,订单排序单元1231可根据分页机制将订单分配表以及订单信息表进行分页处理,以通过符合显示参数的设定呈现订单分配表以及订单信息表。In steps S305 and S306, the
在步骤S307,用户通过终端设备200将查看维护产销共识项目卡以及产销共识任务卡后所做出的更新指令输入至更新单元1232中。如此,经由生管人员或业务员线下与生产单位或库存供应单位进行协调后,生管人员通过发出更新指令以更新有风险的订单状态。举例而言,当生管人员与生产单位达到协调后,生管人员将协调后的订单状态通过操作中终端设备200进行订单状态的更新。在步骤S308,更新单元1232根据更新指令更新销售订单信息表(即订单信息表)。在一实施例中,更新指令相关于信息状态。举例来说,更新单元1232可根据更新指令更新订单信息表中多个订单的状态,以将有风险/无法出货的订单状态更新为可出货的订单状态。如此一来,通过库存匹配模块122以及更新单元1232令订单匹配和跟进系统100可自动地产生多个订单数据的订单状态,并且将订单信息(包含订单明细以及订单状态)通过终端设备200给生管人员进行确认,进而提高订单处理效率以及用户信任度。In step S307 , the user inputs an update instruction into the
在步骤S309,处理器110侦测更新后的销售订单信息表,且将更新后的销售订单信息表输入至推送模块124。在步骤S310,推送模块124根据步骤S307所发出的更新指令以及步骤S309所侦测到的订单信息表,将订单信息表依据不同状态进行分组,以计算各状态的数量。并且,推送模块124按照订单状态分组以及通过项目卡/任务卡方式进行推送。订单状态分组可包括可发货订单、异常已确认订单以及异常待确认订单。换句话说,推送模块124根据更新指令以及订单分配表获得包括个订单状态以及各状态的订单数据的汇总信息表。In step S309 , the
在步骤S311,推送模块124将执行可发货订单项目卡/任务卡输出至终端设备200,以通过终端设备200将可发货订单项目卡/任务卡推送至销售人员。在步骤S312,推送模块124将执行异常已确认订单项目卡/任务卡输出至终端设备200,以通过终端设备200将异常已确认订单项目卡/任务卡推送至销售人员。异常已确认订单就是多笔订单中有发生异常,但异常已解决的订单信息。在步骤S313,推送模块124将执行异常待确认项目卡/任务卡输出至终端设备200,以通过终端设备200将执行异常待确认项目卡/任务卡推送至生管人员或销售人员。In step S311, the
在步骤S314,销售人员获取到销售订单最新状态,进而执行出货。当订单状态为可发货时,订单匹配和跟进系统100自动推送给业务员任务卡,提供可发货的订单明细。如此一来,通过推送模块124的推送,订单匹配和跟进系统100将能出货且有库存的订单(即没有出货风险的订单)列表与订单明细以任务卡的形式,通过终端设备200呈现给业务人员进行确认与执行。In step S314, the salesperson obtains the latest status of the sales order, and then executes the shipment. When the order status is ready to ship, the order matching and follow-up
综上所述,本发明的订单匹配和跟进系统100及其方法可根据获取参数自动地侦测数据库320中的销售订单信息,并且可自动匹配订单信息表以及库存、在制以及在途数据以获得订单分配表。本发明的订单匹配和跟进系统100及其方法可根据负责人员经过实际确认与协调后的状态更新结果,更新订单信息表的订单状态,以有效地跟进订单处理状态以及自动地产生可出货的订单任务卡以及订单明细。In summary, the order matching and follow-up
最后应说明的是:以上各实施例仅用以说明本发明的技术方案,而非对其限制;尽管参照前述各实施例对本发明进行了详细的说明,本领域的普通技术人员应当理解:其依然可以对前述各实施例所记载的技术方案进行修改,或者对其中部分或者全部技术特征进行等同替换;而这些修改或者替换,并不使相应技术方案的本质脱离本发明各实施例技术方案的范围。Finally, it should be noted that: the above embodiments are only used to illustrate the technical solutions of the present invention, rather than limiting them; although the present invention has been described in detail with reference to the foregoing embodiments, those of ordinary skill in the art should understand that: It is still possible to modify the technical solutions described in the foregoing embodiments, or perform equivalent replacements for some or all of the technical features; and these modifications or replacements do not make the essence of the corresponding technical solutions deviate from the technical solutions of the various embodiments of the present invention. scope.
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