CN115705562A - Vehicle failure processing device, reporting device, and vehicle operation management device - Google Patents

Abstract

The embodiment of the disclosure provides a vehicle fault processing device, a reporting device and a vehicle operation management device. The vehicle failure processing apparatus includes: the communication unit is suitable for acquiring an abnormal signal from a fault vehicle and vehicle information of the fault vehicle; the processing unit is suitable for generating abnormal information based on the abnormal signal, and the abnormal information comprises a fault type corresponding to the abnormal signal; the communication unit is further adapted to transmit the abnormality information and the vehicle information to a vehicle operation management device for vehicle operation management for displaying the abnormality information and the vehicle information in the vehicle operation management device. Based on the vehicle fault processing device, the reporting device and the vehicle operation management device, after the scheduling management personnel see the abnormal information of the fault vehicle, the scheduling management personnel can directly inform corresponding available maintenance personnel to process the vehicle fault without learning in advance how to judge and process the fault, so that the processing efficiency is improved.

Description

Vehicle failure processing device, reporting device, and vehicle operation management device

Technical Field

The present disclosure relates to the field of vehicle technologies, and in particular, to a vehicle fault handling device, a reporting device, and a vehicle operation management device.

Background

At present, when the vehicle runs abnormally, an abnormal signal is reported to a control center, and a manager of the control center needs to judge the specific type of the abnormality and provide a solution, so that the processing efficiency is low. In addition, in order to make the scheduling manager have corresponding judgment and processing capabilities, the scheduling manager needs to be trained in advance, and the labor cost and the time cost are increased.

Therefore, a new vehicle failure processing device, notification device, and vehicle operation management device are required.

Disclosure of Invention

The technical problem solved by the present disclosure is to provide a vehicle fault processing method and apparatus, a vehicle fault reporting method and apparatus, and a vehicle operation management method and apparatus, which do not need to artificially judge the corresponding fault type and maintenance personnel according to the fault, and do not need to learn how to judge and process the fault in advance, thereby improving the processing efficiency.

In order to solve the technical problem, an embodiment of the present disclosure provides a vehicle fault processing apparatus, including a communication unit adapted to acquire an abnormal signal from a faulty vehicle and vehicle information of the faulty vehicle; the processing unit is suitable for generating abnormal information based on the abnormal signals, and the abnormal information comprises fault types corresponding to the abnormal signals; the communication unit is further adapted to transmit the abnormality information and the vehicle information to a vehicle running management device for vehicle running management for displaying the abnormality information and the vehicle information in the vehicle running management device.

In some embodiments, the processing unit is adapted to establish a database comprising different correspondences between anomaly signals and anomaly information, the anomaly information comprising fault categories comprising automatic driving faults and vehicle faults, the vehicle fault handling device being adapted to generate the anomaly information based on the anomaly signals and by referring to the database.

In some embodiments, the autonomous driving fault further includes sub-classifications of autonomous driving faults including system faults, hardware faults, software faults, and the like; the vehicle fault further comprises a sub-classification, and the sub-classification of the vehicle fault comprises a power system fault, a driving fault and the like.

In some embodiments, the database further includes a correspondence of different fault categories to service personnel, including automatic driving fault service personnel and vehicle fault service personnel.

In some embodiments, the database includes corresponding relationships between different fault types and maintenance information, the maintenance information includes maintenance personnel, maintenance time, and the like, and the abnormality information further includes the maintenance information.

In some embodiments, the vehicle information includes a reporter of the faulty vehicle, a vehicle number, a fault occurrence time, an elapsed time, and a rider, etc.

The embodiment of the present disclosure further provides a vehicle fault processing method, including: acquiring an abnormal signal of a fault vehicle and vehicle information of the fault vehicle; generating abnormal information based on the abnormal signal, wherein the abnormal information comprises a fault type corresponding to the abnormal signal; and sending the abnormal information and the corresponding vehicle information to a vehicle operation management device for displaying the abnormal information and the vehicle information in the vehicle operation management device.

In some embodiments, further comprising: establishing a database, wherein the database comprises corresponding relations between different abnormal signals and abnormal information, and the fault types comprise automatic driving faults and vehicle faults; generating the anomaly information based on the anomaly signal and with reference to the database.

In some embodiments, further comprising establishing in the database a sub-classification of an autonomous driving fault and a sub-classification of a vehicle fault; the sub-classifications of the automatic driving faults include system faults, hardware faults, software faults and the like, and the sub-classifications of the vehicle faults include power system faults, driving faults and the like.

In some embodiments, the method further comprises establishing a correspondence between different fault categories and service personnel in the database, the service personnel comprising automatic driving fault service personnel and vehicle fault service personnel,

in some embodiments, establishing a corresponding relation between different fault types and maintenance information in the database, wherein the maintenance information comprises maintenance personnel, maintenance time and the like; the anomaly information also includes the maintenance information.

In some embodiments, the vehicle information includes a reporter of the faulty vehicle, a vehicle number, a fault occurrence time, an elapsed time, and rider information, etc.

In some embodiments, the method further comprises receiving anomaly information and vehicle information for a plurality of different faulty vehicles.

The embodiment of the present disclosure further provides a vehicle fault reporting method, including: sending a vehicle abnormal signal and vehicle information; and acquiring maintenance information, wherein the maintenance information comprises maintenance personnel, maintenance time and the like.

In some embodiments, the method further comprises obtaining a location of a vehicle fault handling device closest to the faulty vehicle; and transmitting the position information of the fault vehicle to a vehicle fault processing device closest to the fault vehicle.

The embodiment of the present disclosure further provides a vehicle failure reporting device, including: the transmitting unit is suitable for transmitting the vehicle abnormal signal and the vehicle information; and the receiving unit is suitable for acquiring maintenance information, wherein the maintenance information comprises maintenance personnel, maintenance time and the like.

In some embodiments, the vehicle failure reporting device is further adapted to acquire a location of a vehicle failure handling device closest to the failed vehicle, the vehicle failure reporting device further comprises a navigation device adapted to acquire the location of the failed vehicle, and the transmitting unit is further adapted to transmit the location information of the failed vehicle to the vehicle failure handling device closest to the failed vehicle.

The embodiment of the present disclosure further provides a vehicle operation management device, including: the communication module is suitable for acquiring the abnormal information and the vehicle information of the fault vehicle; and the display module comprises a first area and is suitable for displaying the abnormal information of all the fault vehicles acquired by the communication module and the corresponding vehicle information, wherein the abnormal information comprises fault types, and the fault types comprise automatic driving faults and vehicle faults.

In some embodiments, the first region further displays a sub-classification of an autonomous driving fault and a sub-classification of a vehicle fault; the sub-classifications of the automatic driving fault include a system fault, a hardware fault, a software fault, and the like; the sub-classifications of vehicle faults include power system faults, drive faults, and the like.

In some embodiments, the abnormality information further includes service personnel corresponding to the fault category, the service personnel including an automatic driving fault service personnel and a vehicle fault service personnel.

In some embodiments, the abnormality information further includes maintenance information corresponding to the type of the fault, the maintenance information includes maintenance personnel including an automatic driving fault maintenance personnel and a vehicle fault maintenance personnel, maintenance time, and the like.

In some embodiments, the display module further comprises: the second area is suitable for displaying the abnormal information of the selected specific fault vehicle and the corresponding vehicle information; the abnormal information comprises the fault type and maintenance information of the specific fault vehicle; the vehicle information includes a reporter of the trouble, a vehicle number, a trouble occurrence time, an elapsed time, a passenger, and the like.

The embodiment of the present disclosure further provides a vehicle operation management method, including: acquiring abnormal information of a fault vehicle and corresponding vehicle information; and displaying the abnormal information of all the faulty vehicles and the corresponding vehicle information in a first area of a display device, wherein the abnormal information comprises fault types, and the fault types comprise automatic driving faults and vehicle faults.

In some embodiments, further comprising displaying in the first area a sub-classification of an autonomous driving fault and a sub-classification of a vehicle fault; the automatic driving fault sub-classification comprises system abnormity, hardware abnormity, software abnormity and the like, and the vehicle fault sub-classification comprises electric system fault, driving fault and the like.

In some embodiments, the method further comprises displaying service personnel corresponding to the fault category in the first area, the service personnel comprising automatic driving fault service personnel and vehicle fault service personnel.

In some embodiments, the method further comprises displaying maintenance information corresponding to the fault category in the first area, wherein the maintenance information comprises the maintenance personnel and maintenance time, and the maintenance personnel comprises automatic driving fault maintenance personnel and vehicle fault maintenance personnel.

In some embodiments, the display module further displays, in the second area thereof, abnormality information of the selected specific faulty vehicle and corresponding vehicle information, wherein the abnormality information includes a fault type and maintenance information of the specific faulty vehicle, and the vehicle information includes a reporter, a vehicle number, a fault occurrence time, an elapsed time, a passenger, and the like of the faulty vehicle.

The embodiment of the disclosure also provides a storage medium, on which computer instructions are stored, and when the computer instructions are operated, the steps of any one of the vehicle fault processing methods are executed.

The embodiment of the disclosure also provides a storage medium, on which computer instructions are stored, and when the computer instructions are executed, the steps of any one of the vehicle operation management methods are executed.

The embodiment of the disclosure also provides a storage medium, on which computer instructions are stored, and when the computer instructions are operated, the steps of any vehicle fault reporting method are executed.

Compared with the prior art, the technical scheme of the embodiment of the disclosure has the following advantages:

in the disclosed embodiment, the communication unit of the vehicle failure processing apparatus is adapted to acquire an abnormal signal of a failed vehicle; the processing unit is suitable for acquiring corresponding abnormal information and vehicle information based on the abnormal signal, so that the fault type of the fault vehicle and the corresponding vehicle information can be acquired quickly.

In the embodiment of the disclosure, the display module of the vehicle operation management device is suitable for displaying the abnormal information of all the faulty vehicles and the corresponding vehicle information in one area, so that the corresponding fault types do not need to be artificially judged according to the abnormal signals, and the fault judgment and processing do not need to be learned in advance, thereby improving the processing efficiency and avoiding the training of scheduling management personnel.

Further, displaying abnormal information of the selected specific fault vehicle and corresponding vehicle information through a second area of the display device, wherein the abnormal information comprises fault types, maintenance information and the like of the specific fault vehicle; the vehicle information includes a failure reporter, a vehicle number, failure occurrence time, elapsed time, a passenger and the like, and is beneficial to improving the processing efficiency of vehicle failure.

Drawings

Fig. 1 is a schematic structural diagram of a vehicle failure reporting device according to an embodiment of the present disclosure;

FIG. 2 is a schematic flow chart illustrating a method for reporting vehicle failure according to another embodiment of the present disclosure;

fig. 3 is a schematic structural diagram of a vehicle fault handling device according to yet another embodiment of the present disclosure;

FIG. 4 is a schematic flow chart diagram illustrating a vehicle fault handling method according to another embodiment of the present disclosure;

fig. 5 is a schematic structural diagram of a vehicle operation management device according to still another embodiment of the present disclosure;

FIG. 6 is a schematic flow chart diagram illustrating a vehicle operation management method according to another embodiment of the present disclosure;

fig. 7 is a schematic structural diagram of a vehicle fault handling system according to still another embodiment of the present disclosure.

Detailed Description

The embodiment of the disclosure provides a vehicle fault reporting method and device, a vehicle fault processing method and device, a vehicle operation management method and device and a storage medium, so that abnormal signals of a fault vehicle can be rapidly identified and rapidly distributed to corresponding maintenance personnel, and the problem of vehicle faults is solved in time, thereby improving the processing efficiency and avoiding the training of scheduling management personnel.

In order to make the objects, technical solutions and advantages of the embodiments of the present disclosure more clear, the technical solutions of the embodiments of the present disclosure will be described clearly and completely with reference to the drawings in the embodiments of the present disclosure, and it is obvious that the described embodiments are only a part of the embodiments of the present disclosure, not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments disclosed herein without making any creative effort, shall fall within the protection scope of the present disclosure.

The embodiment of the present disclosure provides a vehicle failure reporting device, specifically referring to fig. 1, fig. 1 is a schematic structural diagram of the vehicle failure reporting device 10, where the vehicle failure reporting device 10 includes a sending unit 101 and a receiving unit 102; in use, the transmitting unit 101 is adapted to transmit an abnormal signal of a faulty vehicle; the receiving unit 102 is adapted to obtain maintenance information, where the maintenance information includes maintenance personnel, maintenance time, and the like.

The embodiment of the present disclosure further provides a vehicle fault reporting method, specifically referring to fig. 2, where fig. 2 is a schematic flow chart of the vehicle fault reporting method, and the method includes S201 and S202.

The vehicle failure reporting method and apparatus according to the embodiment of the present disclosure will be described in detail with reference to fig. 1 and 2.

In S201, an abnormality signal of the faulty vehicle and vehicle information are transmitted.

In actual vehicle systems, there are not only systems of conventional automobile manufacturers but also automatic driving systems such as automatic driving electronic control units and sensors, which are provided by different professional companies. Therefore, different professionals are required to repair these highly specialized systems, and the judgment of an abnormal situation in a vehicle that is complicatedly combined also requires highly specialized personnel. When the vehicle is abnormal, a professional is required to judge what faults different abnormal signals of the vehicle belong to.

When the vehicle is abnormal, the electronic control unit and the automatic driving kit of the vehicle can automatically detect the abnormal condition of the vehicle, and the abnormal signal and the vehicle information of the failed vehicle are transmitted to the remote server through the transmitting unit 101 of the vehicle failure reporting device 10, and the vehicle failure processing device is arranged in the remote server to carry out subsequent processing on the abnormal signal of the failed vehicle.

In some embodiments, the abnormality signal sent for each fault is predefined in the vehicle's electronic control unit, the autopilot suite, or in a program for the different types of faults that the vehicle's electronic control unit and autopilot suite can detect.

In some embodiments, there may be a plurality of remote servers, the vehicle malfunction notification apparatus 10 further includes a navigation apparatus 103, the vehicle malfunction notification apparatus 10 is further adapted to acquire a location of a remote server nearest to the malfunctioning vehicle, the navigation apparatus 103 is adapted to acquire the location of the malfunctioning vehicle, and the transmitting unit 101 is adapted to transmit the abnormality signal, the vehicle information, and the location information of the malfunctioning vehicle to the remote server nearest to itself. By finding the remote server closest to the faulty vehicle, the time required for repair of the faulty vehicle can be shortened.

In some embodiments, the vehicle information of the faulty vehicle includes: information on the reporter of the faulty vehicle, the vehicle number, the time of occurrence of the fault, the elapsed time, and the passenger.

In S202, maintenance information is acquired, where the maintenance information includes maintenance personnel and maintenance time.

After the fault vehicle sends the abnormal signals and the vehicle information to the remote server, the remote server and the vehicle operation management center identify the abnormal signals and find corresponding maintenance personnel, and the maintenance information is fed back to the fault vehicle, and the maintenance information comprises information such as maintenance personnel and maintenance time. See the description below.

The embodiment of the present disclosure further provides a vehicle fault processing apparatus, and specifically referring to fig. 3, fig. 3 shows a schematic structural diagram of a vehicle fault processing apparatus 30 according to the embodiment of the present disclosure, where the vehicle fault processing apparatus 30 includes a communication unit 301 and a processing unit 302; the communication unit 301 is adapted to acquire an abnormal signal of a faulty vehicle and vehicle information of the faulty vehicle from a vehicle fault reporting device; the processing unit 302 is adapted to generate exception information by referring to an internal database through the exception signal; the communication unit 301 is further adapted to transmit the abnormality information of the faulty vehicle and the vehicle information to a vehicle operation management device of a vehicle operation management center.

In some embodiments, the vehicle fault handling device 30 may be located in a remote server, and the faulty vehicle may communicate with the vehicle fault handling device 30 located within the remote server. In some other embodiments, the communication unit 301 of the vehicle fault handling apparatus 30 may communicate with a plurality of vehicles. The communication may be via the internet. In other embodiments, the number of vehicles and the monitoring distance that the remote server monitors for faults may be set according to the processing capability of the remote server.

The embodiment of the present disclosure further provides a vehicle fault processing method, a schematic flow structure diagram of which is shown in fig. 4, and specifically includes: s401, S403 and S405.

The vehicle fault handling method of the present disclosure is described in detail below with reference to fig. 3 and 4.

In S401, an abnormality signal and vehicle information of the faulty vehicle are acquired. For example, the communication unit 301 of the vehicle trouble processing device 30 acquires an abnormality signal from a trouble vehicle and vehicle information of the vehicle.

In some embodiments, the vehicle information includes information on a reporter of the faulty vehicle, a vehicle number, a fault occurrence time, an elapsed time, and a passenger.

In S403, a corresponding fault category is obtained based on the abnormal signal.

In some embodiments, the processing unit 302 of the vehicle fault handling device 30 is adapted to obtain a corresponding fault category according to the abnormal signal, such as obtaining abnormal information corresponding to the abnormal signal by calling a specific database, wherein the abnormal information includes the fault category; the fault categories include automatic driving faults and vehicle faults.

As described above, in actual vehicles, there are not only systems of conventional automobile manufacturers but also automatic driving systems such as automatic driving electronic control units and sensors, which are provided by different professional companies. Therefore, when an abnormality occurs in the vehicle, it is first determined whether there is an automatic driving failure or a vehicle failure.

When the database is established, the processing unit 302 of the vehicle fault processing apparatus 30 first distinguishes whether the fault type in the abnormal information corresponding to the abnormal signal is an automatic driving fault or a vehicle fault according to the condition of the abnormal signal, so as to conveniently arrange corresponding maintenance personnel.

In some embodiments, the processing unit 302, when building the database, further sub-classifies the automatic driving fault, including a system fault, a hardware fault, a software fault, and the like; when the processing unit 302 establishes the database, the vehicle fault is further sub-classified, and the sub-classification of the vehicle fault includes a power system fault, a driving fault and the like.

In some embodiments, the database further includes a correspondence of different fault categories to service personnel, including automatic driving fault service personnel and vehicle fault service personnel.

In some embodiments, the database further includes relationships between different fault categories and maintenance information, including maintenance personnel and maintenance time, etc.; the anomaly information also includes the maintenance information.

In S405, the abnormality information and the corresponding vehicle information are transmitted to a vehicle operation management device.

In some embodiments, the communication unit 301 of the vehicle failure processing device 30 transmits the acquired abnormality information and the corresponding vehicle information to a vehicle operation management device of a vehicle operation management center.

In some embodiments, the communication unit 301 of the vehicle fault handling device 30 further transmits the acquired sub-classification of the automatic driving fault or the sub-classification of the vehicle fault to a vehicle operation management device of a vehicle operation management center.

Through the embodiment, the abnormal signals generated when the vehicle breaks down are finely classified, the database is established, the relation between the abnormal signals and the fault types is established, the vehicle can be quickly positioned to the specific fault after the vehicle breaks down, and the response time is shortened.

The embodiment of the present disclosure further provides a vehicle operation management device, specifically referring to fig. 5, fig. 5 is a schematic structural diagram of the vehicle operation management device 50, where the vehicle operation management device 50 includes a communication module 501 and a display module 502; in use, the communication module 501 is adapted to obtain the abnormal information of the faulty vehicle and the corresponding vehicle information from the vehicle fault handling device of the remote server; the display module 502 is adapted to display the abnormal information of all the faulty vehicles and the corresponding vehicle information acquired by the communication module 501 at different times in the first area thereof.

In some embodiments, the vehicle operation management device 50 may be provided in a vehicle operation management center, and the vehicle operation management device 50 may communicate with a vehicle fault handling device of a remote server. Such as communication via the internet. The remote server can obtain the vehicle operation management center nearest to the fault vehicle by obtaining the position of the vehicle operation management center and the position of the fault vehicle, so that the vehicle fault in a certain area can be monitored. The time for maintenance is shortened.

The embodiment of the present disclosure further provides a vehicle operation management method, specifically referring to fig. 6, where fig. 6 is a schematic flow structure diagram of the vehicle operation management method, including: s601 and S602.

The following describes the vehicle operation management method according to the present disclosure in detail with reference to fig. 5 and 6.

In S601, abnormality information and vehicle information of the faulty vehicle are acquired.

The communication module 501 of the vehicle operation management device 50 acquires abnormality information of a faulty vehicle and vehicle information from the vehicle fault handling device.

In some embodiments, the abnormality information includes fault categories including an automatic driving fault and a vehicle fault.

In some embodiments, the automatic driving fault and vehicle fault include a sub-classification; the sub-classifications of the automatic driving fault include a system fault, a hardware fault, a software fault, and the like; the sub-classification of the vehicle fault includes a power system fault, a driving fault and the like.

In some embodiments, the abnormality information further includes maintenance information corresponding to the fault category, and the maintenance information includes maintenance personnel, maintenance time, and the like.

In some embodiments, the abnormality information further includes maintenance personnel corresponding to the fault category, the maintenance personnel including automated driving fault maintenance personnel and vehicle fault maintenance personnel.

In some embodiments, the communication module 501 obtains corresponding service personnel information from a vehicle fault handling device in a remote server, such as an automated driving fault service personnel or a vehicle fault service personnel as described above.

In some embodiments, the vehicle information includes a reporter of the faulty vehicle, a vehicle number, a fault occurrence time, an elapsed time, and a rider, etc.

In S602, the abnormality information of all the faulty vehicles and the corresponding vehicle information acquired by the communication module are displayed.

In some embodiments, the display module 502 is divided into a plurality of areas, and at least a first area of the display module displays the abnormal information and the corresponding vehicle information of all the faulty vehicles acquired by the communication module 501 at different times.

In some embodiments, the first region of the display module 502 also displays sub-classifications of automatic driving faults and sub-classification information of vehicle faults. In some other embodiments, the sub-classifications of autopilot faults include system faults, hardware faults, software faults, and the like; the vehicle fault sub-classification comprises a power system fault, a driving fault and the like.

In some embodiments, the first area of the display module 502 also displays service personnel corresponding to the category of the fault, including automatic driving fault service personnel and vehicle fault service personnel.

In some embodiments, the vehicle information displayed by the first region of the display module 502 includes at least a number of the failed vehicle.

In some embodiments, the display module 502 further includes a second area adapted to display the abnormality information of the selected specific faulty vehicle and the corresponding vehicle information, the abnormality information including the fault category and the maintenance information of the specific faulty vehicle; the vehicle information includes a reporter of the trouble, a vehicle number, a trouble occurrence time, an elapsed time, a passenger, and the like.

By expressing the abnormal signals of the faulty vehicles as different abnormal information and displaying the abnormal information of each faulty vehicle and the vehicle information by using the display module of the vehicle operation management apparatus, it is possible to realize early response to a vehicle fault, reduce the time delay for a schedule manager to judge the kind of the fault, and reduce the possibility of a response change and an inappropriate response. In terms of human resources, with the help of automatic classification display, abnormal conditions can be preliminarily dealt with without a large number of high-level professional knowledge persons.

In some embodiments, after the vehicle operation management apparatus displays the abnormality information of the faulty vehicle and the corresponding vehicle information, the vehicle operation management center may display the vehicle information of the faulty vehicle, the specific fault type, and the maintenance information on a display module. Like this, the dispatch managers of vehicle operation management center sees behind the content that shows on the display module, can direct notice the maintenance personal who corresponds in time goes to handle the trouble of vehicle, and need not learn how to solve, each kind of trouble is responsible for handling by which maintenance personal in advance for every kind of trouble, and then improved the treatment effeciency, saved manpower and time cost.

In some embodiments, the communication module of the vehicle operation management device may transmit the repair information to the faulty vehicle as feedback to the faulty vehicle; the failure information includes a serviceman who performs maintenance on the failed vehicle and an estimated maintenance time.

In some embodiments, the fault category may further include more levels of classification, such as classifying the fault level, and even classifying the secondary fault, such as specific fault types including "brake failure", "engine failure", "power shortage", "transmission failure", "automatic start/stop failure", "window lift failure", "tire pressure loss", and the like.

In some embodiments, the correspondence between different fault categories and different service personnel in the database may be further subdivided, for example, the service personnel may be divided into service personnel with different component faults, such as "brake failure service personnel", "transmission fault service personnel", and the like. Thus, based on the database, the vehicle fault processing device can not only determine the fault type corresponding to the abnormal signal, but also quickly determine the corresponding specific maintenance personnel.

The present disclosure further provides a vehicle fault handling system, as shown in fig. 7, the vehicle fault handling system 70 includes a remote server 702 and a vehicle operation management center 703, where the remote server 702 includes a vehicle fault handling apparatus, and the vehicle operation management center 703 includes a vehicle operation management apparatus; the vehicle as illustrated in fig. 7 is not included in the vehicle fault handling system 70 of the disclosed embodiment, and is shown in phantom. The vehicle fault handling device and the vehicle operation management device according to the embodiments of the present disclosure have been described above in detail, and are not described herein again.

When the vehicle 701 has a fault, the faulty vehicle sends an abnormal signal to the remote server 702, and the vehicle fault handling apparatus in the remote server 702 acquires corresponding abnormal information based on the internal database. In the embodiment shown in fig. 7, the abnormality information includes a fault type and maintenance information; the fault types comprise automatic driving faults and vehicle faults, and the maintenance information comprises information such as maintenance personnel and maintenance time.

The remote server 702 sends the abnormal information and the vehicle information to the vehicle operation management center 703, and the vehicle operation management device of the vehicle operation management center 703 displays the information through a display module, that is, the information is displayed on a display screen of the vehicle operation management center 703, and a scheduling manager located at the vehicle operation management center 703 allocates or reminds a corresponding maintenance worker to perform maintenance based on the information.

In some embodiments, the vehicle operations management center 703 is further adapted to send maintenance information to the malfunctioning vehicle 701.

In some embodiments, the remote server 702 includes a processor, which may be a DSP, CPU, MCU, ARM, FPGA, or the like.

For more details on the operation principle and the operation mode of the vehicle fault handling system 70, reference may be made to the description of the embodiments shown in fig. 1 to 6, and further description is omitted here.

The embodiment of the disclosure also provides a storage medium, on which computer instructions are stored, and when the computer instructions are operated, the steps of any one of the vehicle fault processing methods are executed. The storage medium may include ROM, RAM, magnetic or optical disks, etc. The storage medium may further include a non-volatile memory (non-volatile) or a non-transitory memory (non-transient), and the like.

The embodiment of the disclosure also provides a storage medium, on which computer instructions are stored, and when the computer instructions are operated, the steps of any vehicle fault reporting method are executed. The storage medium may include ROM, RAM, magnetic or optical disks, etc. The storage medium may further include a non-volatile (non-volatile) memory or a non-transient (non-transient) memory, etc.

The embodiment of the disclosure also provides a storage medium, on which computer instructions are stored, and when the computer instructions are executed, the steps of any one of the vehicle operation management methods are executed. The storage medium may include ROM, RAM, magnetic or optical disks, etc. The storage medium may further include a non-volatile (non-volatile) memory or a non-transient (non-transient) memory, etc.

While the present disclosure is described above, the present disclosure is not limited thereto. Various changes and modifications may be effected by one skilled in the art without departing from the spirit and scope of the disclosure, and it is intended that the scope of the disclosure be limited only by the terms of the appended claims.

Claims (10)

1. A vehicle failure handling apparatus, characterized by comprising:

the communication unit is suitable for acquiring an abnormal signal from a fault vehicle and vehicle information of the fault vehicle; and

the processing unit is suitable for generating abnormal information based on the abnormal signals, and the abnormal information comprises fault types corresponding to the abnormal signals;

the communication unit is further adapted to transmit the abnormality information and the vehicle information to a vehicle operation management device for vehicle operation management for displaying the abnormality information and the vehicle information in the vehicle operation management device.

2. The vehicle fault handling device according to claim 1, wherein the processing unit is adapted to establish a database including correspondence relationships between different abnormality signals and abnormality information, the fault categories include an automatic driving fault and a vehicle fault, and the vehicle fault handling device is adapted to generate the abnormality information based on the abnormality signals and by referring to the database.

3. The vehicle fault handling device of claim 2, wherein the autonomous driving fault further comprises sub-classifications, the sub-classifications of the autonomous driving fault comprising a system fault, a hardware fault, and a software fault; the vehicle fault further includes a sub-classification, the sub-classification of the vehicle fault including a power system fault and a drive fault.

4. The vehicle failure processing apparatus according to claim 3, wherein the database further includes a correspondence relationship between the failure category and maintenance information; the maintenance information comprises maintenance personnel and maintenance time, the maintenance personnel comprise automatic driving fault maintenance personnel and vehicle fault maintenance personnel, and the abnormal information further comprises maintenance information corresponding to fault types.

5. The vehicle failure processing apparatus according to claim 4, wherein the vehicle information includes a reporter of a failed vehicle, a vehicle number, a failure occurrence time, an elapsed time, and a rider.

6. A vehicle failure reporting device, comprising:

the transmitting unit is suitable for transmitting the vehicle abnormal signal and the vehicle information; and

the receiving unit is suitable for acquiring maintenance information, and the maintenance information comprises maintenance personnel and maintenance time.

7. A vehicle operation management device characterized by comprising:

the communication module is suitable for acquiring the abnormal information and the vehicle information of the fault vehicle; and

and the display module comprises a first area and is suitable for displaying the abnormal information of all fault vehicles at different moments and corresponding vehicle information, the abnormal information comprises fault types, and the fault types comprise automatic driving faults and vehicle faults.

8. The vehicle operation management device according to claim 7, wherein the first region is further adapted to display a sub-classification of the automatic driving fault and a sub-classification of the vehicle fault; the sub-classifications of automatic driving faults include system faults, hardware faults, and software faults; the sub-classifications of vehicle faults include power system faults and drive faults.

9. The vehicle operation management device according to claim 7, characterized in that the abnormality information further includes maintenance information corresponding to the kind of the failure; the maintenance information includes maintenance personnel and maintenance time, and the maintenance personnel includes automatic driving trouble maintenance personnel and vehicle trouble maintenance personnel.

10. The vehicle operations management apparatus of claim 7, wherein the display module further comprises: the second area is suitable for displaying the abnormal information of the selected specific fault vehicle and the corresponding vehicle information; the abnormal information comprises the fault type and maintenance information of the specific fault vehicle; the vehicle information includes a reporter of the trouble, a vehicle number, a trouble occurrence time, an elapsed time, and a passenger.

Images