CN115600969A

CN115600969A - Service processing method and device, electronic equipment and computer readable medium

Info

Publication number: CN115600969A
Application number: CN202211191841.6A
Authority: CN
Inventors: 周尚香; 陈浩忠; 李孟君; 吴舒平; 田芳华
Original assignee: China Construction Bank Corp; CCB Finetech Co Ltd
Current assignee: China Construction Bank Corp; CCB Finetech Co Ltd
Priority date: 2022-09-28
Filing date: 2022-09-28
Publication date: 2023-01-13

Abstract

The application discloses a service processing method, a service processing device, electronic equipment and a computer readable medium, which relate to the technical field of mobile interconnection, wherein one specific embodiment comprises the steps of receiving a service processing request, acquiring a corresponding role identifier and an affiliated organization identifier, and further determining a target auditing node; displaying a channel selection interface, further acquiring a channel identifier selected by a user, and determining a corresponding service template according to the channel identifier; acquiring information corresponding to a service template submitted by a user, further generating information to be audited based on the information, and sending the information to be audited to a target auditing node for auditing; and responding to the verification passing, and opening the service use permission corresponding to the channel identifier to the user corresponding to the role identifier. Therefore, the quick supply of the technical basic capability is realized, and the working efficiency and the service sharing degree are improved.

Description

Service processing method and device, electronic equipment and computer readable medium

Technical Field

The present application relates to the field of mobile internet technologies, and in particular, to a service processing method and apparatus, an electronic device, and a computer-readable medium.

Background

At present, with the development of hotspot technologies such as micro-service, platform, digitalization and the like and the emphasis of shared reuse, the rapid delivery and deployment of software are promoted, the conventional charitable comprehensive service platform is difficult to rapidly meet the business requirements of the public welfare industry through the software shared reuse, and the following pain points can be met in the popularization of large-scale public welfare organizations: the new requirements need to be developed and realized, the software delivery time is long, the cost is higher, the development workload is large, the efficiency is low, the individuation degree is high, and the sharing degree is low.

In the process of implementing the present application, the inventor finds that at least the following problems exist in the prior art:

the new requirements need to be developed and realized, the software delivery time is long, the cost is higher, the development workload is large, the efficiency is low, the individuation degree is high, and the sharing degree is low.

Disclosure of Invention

In view of this, embodiments of the present application provide a service processing method, an apparatus, an electronic device, and a computer-readable medium, which can solve the problems that the existing new requirements need to be developed and implemented, the software delivery time is long, the cost is high, the development workload is large, the efficiency is low, the personalization degree is high, and the sharing degree is low.

In order to achieve the above object, according to an aspect of the embodiments of the present application, there is provided a service processing method, including:

receiving a service processing request, acquiring a corresponding role identifier and an affiliated mechanism identifier, and further determining a target auditing node;

displaying a channel selection interface, further acquiring a channel identifier selected by a user, and determining a corresponding service template according to the channel identifier;

acquiring information corresponding to a service template submitted by a user, further generating information to be audited based on the information, and sending the information to be audited to a target auditing node for auditing;

and responding to the verification passing, and opening the service use permission corresponding to the channel identifier to the user corresponding to the role identifier.

Optionally, determining a target auditing node includes:

acquiring a full-process auditing node list, and further determining the position of an auditing node corresponding to the role identifier in the full-process auditing node list;

and determining the auditing node after the position in the full-flow auditing node list as a target auditing node.

Optionally, determining a corresponding service template according to the channel identifier includes:

and determining the number of the channel identifications, and determining a service template corresponding to each channel identification when the number of the channel identifications is multiple.

Optionally, generating the information to be audited based on the information includes:

acquiring application information, channel information and merchant information input by a user;

and generating information to be audited according to the information, the application information, the channel information and the merchant information.

Optionally, sending the information to be audited to the target auditing node for auditing includes:

when the number of the target auditing nodes is multiple, the auditing sequence of each target auditing node is determined;

and sending the information to be audited to each target auditing node according to the auditing sequence for sequential auditing.

Optionally, after the service usage right corresponding to the user open channel identifier corresponding to the role identifier is identified, the method further includes:

and generating notification information of the opened service use permission, and sending the notification information to the user corresponding to the role identifier and the mechanism corresponding to the affiliated mechanism identifier.

Optionally, generating notification information of the opened service usage right includes:

and acquiring a service use address and service use account information corresponding to the channel identifier, and generating notification information of the opened service use permission according to the role identifier, the affiliated mechanism identifier, the service use address and the service use account information.

In addition, the present application also provides a service processing apparatus, including:

the receiving unit is configured to receive the service processing request, acquire the corresponding role identifier and the affiliated organization identifier and further determine a target auditing node;

the service template determining unit is configured to display a channel selection interface, further acquire a channel identifier selected by a user, and determine a corresponding service template according to the channel identifier;

the sending unit is configured to obtain information corresponding to the service template submitted by the user, further generate information to be audited based on the information, and send the information to be audited to the target auditing node for auditing;

and the permission opening unit is configured to respond to the verification passing and to identify the corresponding service use permission to the user opening channel corresponding to the role identification.

Optionally, the receiving unit is further configured to:

Optionally, the traffic template determination unit is further configured to:

Optionally, the sending unit is further configured to:

and sending the information to be audited to each target auditing node according to the auditing sequence so as to be audited in sequence.

Optionally, the apparatus further comprises a notification information generating unit configured to:

Optionally, the notification information generation unit is further configured to:

and acquiring a service use address and service use account information corresponding to the channel identifier, and generating notification information of opened service use permission according to the role identifier, the affiliated mechanism identifier, the service use address and the service use account information.

In addition, the present application also provides a service processing electronic device, including: one or more processors; a storage device for storing one or more programs which, when executed by one or more processors, cause the one or more processors to implement the business process method as described above.

In addition, the present application also provides a computer readable medium, on which a computer program is stored, and the program is executed by a processor to implement the service processing method as described above.

To achieve the above object, according to still another aspect of embodiments of the present application, there is provided a computer program product.

A computer program product according to an embodiment of the present application includes a computer program, and when the computer program is executed by a processor, the computer program implements a service processing method according to an embodiment of the present application.

One embodiment of the above invention has the following advantages or benefits: the method comprises the steps of receiving a service processing request, obtaining a corresponding role identifier and an affiliated organization identifier, and further determining a target auditing node; displaying a channel selection interface, further acquiring a channel identifier selected by a user, and determining a corresponding service template according to the channel identifier; acquiring information corresponding to a service template submitted by a user, further generating information to be audited based on the information, and sending the information to be audited to a target auditing node for auditing; and responding to the verification passing, and opening the service use permission corresponding to the channel identifier to the user corresponding to the role identifier. Therefore, the quick supply of the technical basic capability is realized, and the working efficiency and the service sharing degree are improved.

Further effects of the above-mentioned non-conventional alternatives will be described below in connection with the embodiments.

Drawings

The drawings are included to provide a further understanding of the application and are not to be construed as limiting the application. Wherein:

fig. 1 is a schematic diagram of a main flow of a business processing method according to an embodiment of the present application;

FIG. 2 is a schematic diagram of a main flow of a business process method according to one embodiment of the present application;

FIG. 3 is a schematic main flow chart diagram of a business processing method according to an embodiment of the present application;

FIG. 4 is a schematic diagram of an online fill-in sub-flow of a business process method according to an embodiment of the present application;

FIG. 5 is a schematic diagram of an online approval sub-flow of a business process method according to one embodiment of the present application;

fig. 6 is a schematic diagram of the main elements of a traffic processing apparatus according to an embodiment of the present application;

FIG. 7 is an exemplary system architecture diagram to which embodiments of the present application may be applied;

fig. 8 is a schematic structural diagram of a computer system suitable for implementing a terminal device or a server according to an embodiment of the present application.

Detailed Description

The following description of the exemplary embodiments of the present application, taken in conjunction with the accompanying drawings, includes various details of the embodiments of the application for the understanding of the same, which are to be considered exemplary only. Accordingly, those of ordinary skill in the art will recognize that various changes and modifications of the embodiments described herein can be made without departing from the scope and spirit of the present application. Also, descriptions of well-known functions and constructions are omitted in the following description for clarity and conciseness. According to the technical scheme, the data acquisition, storage, use, processing and the like meet the relevant regulations of national laws and regulations.

Fig. 1 is a schematic diagram of a main flow of a service processing method according to an embodiment of the present application, and as shown in fig. 1, the service processing method includes:

and step S101, receiving a service processing request, acquiring a corresponding role identifier and an affiliated organization identifier, and further determining a target auditing node.

In this embodiment, an execution main body (for example, a server) of the service processing method may receive the service processing request through a wired connection or a wireless connection. The service may be, for example, a service of charitable industry online registration, account opening, data submission, verification, and the like, and the content of the service processing request is not specifically limited in the embodiment of the present application. After receiving the service processing request, the execution main body can obtain the role identifier carried in the request, wherein the role identifier is used for representing what role a person is initiating the service processing request. The human roles in the embodiment of the present application may include, for example, charitable organization personnel, branch personnel, charitable cloud platform operators, charitable cloud platform system administrators, and the like, and the embodiment of the present application is not particularly limited to the human roles. Each personnel role has a corresponding target auditing node, for example, when the personnel role is a branch, the corresponding target auditing node is a node corresponding to a charitable cloud platform operator, and when the personnel role is a charitable organization personnel, the corresponding target auditing node is a node corresponding to a branch operation worker.

And S102, displaying a channel selection interface, further acquiring a channel identifier selected by a user, and determining a corresponding service template according to the channel identifier.

Channels such as two-dimensional codes, public numbers, portals, and the like, and the channels are not particularly limited in the embodiments of the present application. After acquiring the channel identifier corresponding to the channel selected by the user on the channel selection interface, the execution main body can determine the service template supported by the channel corresponding to the channel identifier according to the selected channel identifier.

Specifically, determining a corresponding service template according to the channel identifier includes:

The user can select one or more channels, that is, the user can select one or more channels displayed on the channel selection interface, and when the execution main body detects that the user selects a plurality of channel identifiers, the business template corresponding to each selected channel identifier is determined. It is to be understood that one business template may correspond to one or more channels.

Step S103, obtaining information corresponding to the service template submitted by the user, further generating information to be audited based on the information, and sending the information to be audited to the target auditing node for auditing.

The execution main body displays the resource information required to be uploaded by the service template to the user, and generates the information to be audited based on the resource information uploaded by the user after detecting that the resource information corresponding to the service template is uploaded by the user. The resource information uploaded by the user may include, for example, a certificate official seal and a donation background map, public number information, portal information, and the like, and the resource information uploaded by the user is not specifically limited in this embodiment of the application.

Specifically, generating the information to be audited based on the information includes:

acquiring application information, channel information and merchant information input by a user; the application information may include, for example, personal information of the user, a mobile phone verification code, and the like; the channel information may include, for example, a two-dimensional code channel, a public number channel, a portal channel, or the like selected by the user; the merchant information may include, for example, available service information, personnel information, price information, and the like of a party providing the service, and the merchant information is not specifically limited in this embodiment.

And generating information to be audited for auditing the target auditing node according to the information corresponding to the business template, the application information, the channel information and the merchant information submitted by the user.

Specifically, sending the information to be audited to the target auditing node for auditing includes:

when the number of the target auditing nodes is multiple, the auditing sequence of each target auditing node is determined; and sending the information to be audited to each target auditing node according to the auditing sequence so as to be audited in sequence.

The target auditing nodes are sequenced, and the information to be audited is sequentially sent to the target auditing nodes corresponding to the sequenced order for auditing according to the sequenced order, so that the auditing orderliness is ensured, and the auditing efficiency and the service processing efficiency are improved.

And step S104, responding to the verification passing, and opening the service use permission corresponding to the channel identifier to the user corresponding to the role identifier.

After the execution subject determines that the information to be audited passes the audit, the use permission of the requested service can be opened to the user who initiates the service processing request. Namely, the user corresponding to the role identifier corresponding to the service processing request applies for the service use of which channel, and the service use authority of the corresponding channel is opened to the user corresponding to the role identifier.

Specifically, after the service usage right corresponding to the user open channel identifier corresponding to the role identifier is identified, the method further includes:

For example, the notification information may be short message notification information, mail notification information, or notification information of instant messaging software, and the form and content of the notification information are not specifically limited in the embodiment of the present application.

Specifically, generating notification information of the opened service usage right includes:

For example, the executive body may notify the applicant (i.e., the user) and the members in the branch of the business use right of the XX channel that has been opened by a short message and notify the account and the use address.

In the embodiment, by receiving a service processing request, a corresponding role identifier and an affiliated entity identifier are obtained, and a target audit node is further determined; displaying a channel selection interface, further acquiring a channel identifier selected by a user, and determining a corresponding service template according to the channel identifier; acquiring information which is submitted by a user and corresponds to a service template, further generating information to be audited based on the information, and sending the information to be audited to a target auditing node for auditing; and responding to the verification passing, and opening the service use permission corresponding to the channel identifier to the user corresponding to the role identifier. Therefore, the quick supply of the technical basic capability is realized, and the working efficiency and the service sharing degree are improved.

Fig. 2 is a schematic main flow diagram of a service processing method according to an embodiment of the present application, and as shown in fig. 2, the service processing method includes:

step S201, receiving a service processing request, and acquiring a corresponding role identifier and an identity of an organization to which the role identifier belongs.

Step S202, a full-process auditing node list is obtained, and then the position A of the auditing node corresponding to the role identification in the full-process auditing node list is determined.

Each audit node in the full-flow audit node list can be a node corresponding to a charity organization staff, a node corresponding to a branch operation staff, a node corresponding to a charity cloud platform operator and the like in sequence.

And when the role identifier corresponds to the charity organization personnel, the auditing node corresponding to the role identifier is the node corresponding to the charity organization personnel, and the position in the full-flow auditing node list is arranged at the first position.

In step S203, the auditing node (e.g., the node corresponding to the branch operation staff) after the position a in the full-flow auditing node list is determined as the target auditing node.

And step S204, displaying a channel selection interface, further acquiring a channel identifier selected by a user, and determining a corresponding service template according to the channel identifier.

The charitable integrated service cloud platform for bearing the execution main body has the main functions of: the service template is lightly customized, moderately customized and highly customized according to a two-dimensional code solution, a public number micro-portal solution and a portal site solution, the charitable comprehensive service cloud platform is forced to be online to an existing service base, the service base is rapidly popularized and online, and online digital transformation of charitable public welfare mechanisms is assisted. The business template can comprise a light customization business template, a medium customization business template and a high customization business template. The light customized service template may include charitable meeting template 1, charitable meeting template 2, charitable meeting template 3, etc. Wherein, the content of the charitable meeting template 1 may include: news trends, project donations, material donations, donation trends (online/offline), organization introductions, personal hubs, etc. The content of the charitable meeting template 2 may include: news dynamics, item classification, item donation, donation dynamics, personal hubs, etc. The content of charitable template 3 may include: news information, project donations, help applications, dynamic contributions, policy documents, organization introductions, personal centers, etc. The content of each template is distinctive.

The medium customized service template may include a guild template and a fund template, wherein the contents of the guild template may include: issuing items, inquiring items, auditing items, financing result items, item dynamic management, quarterly report management, auditing report management, item type management, item knot feedback, donation inquiry, donation area management, fund use management, two-dimensional code donation record inquiry, organization general ledger inquiry, item donation monthly report, item donation general report, item donation daily report, organization information, organization extension information management, user inquiry, content issue, content display, volunteer information inquiry, activity issue, volunteer application activity audit, activity inquiry, activity type management, service classification management, service content no issue, service content inquiry, home page template configuration management and home page resource configuration management. The contents of the fund template may include: issuing projects, inquiring projects, auditing projects, settling projects, project dynamic management, quarterly report management, auditing report management, project type management, project end item feedback, donation inquiry, material application management, donation area management, fund use management, material donation management, two-dimensional code donation record inquiry, organization general ledger inquiry, project donation monthly report, project donation total report, project donation daily report, organization information, organization expansion information management, user inquiry, content issue, content display, volunteer application activity audit, activity inquiry, activity type management, business classification management, business content issue, business content inquiry, first page module configuration management and first page resource configuration management.

And the highly customized business template can comprise joint donation (letter project operation mode), donation allocation, electronic bill application, sub-organization registration management, tax calculator, certificate personalized customization and charitable online tool kit.

Step S205, information corresponding to the service template submitted by the user is obtained, then the information to be audited is generated based on the information, and the information to be audited is sent to the target auditing node for auditing.

And step S206, responding to the approval, and opening the service use permission corresponding to the channel identifier to the user corresponding to the role identifier.

For example, the participants of the entire business process may include charitable organization personnel, branch personnel, charitable cloud platform operators, and charitable cloud platform system administrators.

1. And (3) the branch staff initiates purchase in the financial system, after confirmation of operators of the charitable cloud platform, the branch staff fills application data in the charitable comprehensive service cloud platform, the operators of the charitable comprehensive service cloud platform audit, after the audit is passed, the system of the charitable comprehensive service cloud platform opens corresponding functions and informs the branch and the charitable organization of using the address and the account.

2. And the charitable organization personnel come to the charitable comprehensive service cloud platform, fill in application data, the operator of the charitable comprehensive service cloud platform audits after the corresponding regional division personnel audits, and the charitable comprehensive service cloud platform system opens corresponding functions and informs the division and the charitable organization of using the address and the account after the audits are passed.

3. And filling application data in the system by a charitable integrated service cloud platform operator, auditing by the charitable integrated service cloud platform operator, opening corresponding functions by the charitable platform system after the auditing is passed, and informing the branch and charitable organization of using the address and the account number.

Mainly comprises charitable organization personnel, branch personnel and charitable cloud platform operator application processes.

For example, for charity personnel application flow:

1. clicking a 'registration' button at the front end, selecting the role (role identification) of the applicant as 'charitable organization', selecting the affiliated branch (branch identification), filling in the registered account information, and inputting a mobile phone number and a verification code to complete registration.

2. And logging in by using the registered account.

3. Product services, two-dimensional code solutions, charitable micro-portal solutions, charitable portal solutions are selected.

4. Filling out the information of the applicant and the service time.

5. Filling out charitable institution information and charitable institution attachment information.

6. Fill in solution information (two-dimensional code solution, charitable micro-portal solution, charitable web portal solution) and select a solution template.

7. Filling in merchant information and accessory information, and submitting for auditing.

Branch operation staff:

1. and viewing the request form information of the charity organization.

2. Filling in the approval opinions of the subsidiary banks and submitting the approval.

Charitable cloud platform operator:

1. view charity organization application form information.

2. Checking the approval opinions of the branches, filling the approval opinions and submitting the approval opinions.

3. And checking the user account and the institution information allocated by the charity institution.

Charitable cloud platform system administrator:

1. and configuring a platform charity mechanism to apply for channel information.

2. And configuring platform charitable organization application template information, role, user, menu and authority information.

3. And configuring a platform charity organization to apply for the short message and the short message template information.

For example, for a branch person application flow:

1. clicking a registration button at the front end, selecting the applicant role as a branch person, selecting the affiliated branch, filling in the registered account information, and inputting a mobile phone number and a verification code to complete registration.

2. And logging in by using the account registered in the first step.

4. Filling out the information of the applicant and the service time.

5. Charity information and charity attachment information are filled in.

Charitable cloud platform operator:

1. and checking the application form information of the branch operator.

2. Filling in the approval opinions and submitting the approval.

Charitable cloud platform system administrator:

1. and configuring the platform to carry out application for channel information by operators.

2. And configuring the platform and distributing operators to apply for template information, roles, users, menus and authority information.

3. And configuring the platform and branch operators to apply for the short message and the short message template information.

According to the embodiment of the application, the rapid supply of the technical basic capability can be realized, and the working efficiency and the service sharing degree are improved. The embodiment of the application can realize that business personnel or operators can visually realize the requirements of charitable public welfare users through graphical configuration. The technical threshold of the comprehensive service cloud platform user is low, and the comprehensive service cloud platform user can be a technician, an operator, a business person or a plurality of persons for cooperation. Establishing a charitable comprehensive service cloud platform bearing an execution main body of the application, namely a charitable public welfare industry low-code development platform: the public welfare charity institutions register on line, open accounts, submit data and check automatically, and submit merchants and check on line. Forming a charitable public service online tool box: the public welfare charity selects service time, channels, service products and online tools online. Providing diversified marketing modes: public welfare charity organization online selection of templates, function selection (public number template, two-dimensional code template, portal module, certificate style customization, operation activity template selection, etc.). Promote charity organization's digital operation ability: charitable organizations view multidimensional data analysis on line and provide custom report capability.

According to the embodiment of the application, the charitable public welfare service online tool box can be formed by establishing the low-code development platform of the charitable public welfare industry, the requirements of the charitable industry are flexibly adapted, the platform popularization cost is reduced, the popularization efficiency is improved, diversified marketing modes are provided, the digital operation capacity of charitable institutions is improved, and multi-dimensional data analysis is provided. Therefore, the charitable industry business function can be realized by quickly configuring through the graphical interface and writing few codes or writing no codes as far as possible, the technology required by application research and development is integrated and packaged, and the self informatization construction threshold of charitable institutions is lowered. The method provides one-stop full life cycle support for application development, test, deployment, operation and maintenance, and shields infrastructure complexity such as bottom storage, calculation, network and the like. The cloud service is used as a main delivery mode, the rapid supply of the technical basic capability is realized, and the purposes of enabling ecology and supporting business innovation and rapid development are achieved.

In addition, the platform can form a closed loop in the aspects of scene construction, ecosystem construction, long-term cultivation mechanism construction, scene floor map, scene constituent key elements and the like, the demonstration charitable public service scene is well popularized and reused through scene modeling, decoupling, multiplexing, collaborative development, industrial data communication and the like, a long-term cultivation mechanism is formed, more influential high-quality charitable public service events are created, the intercommunication coexistence of the charitable mechanisms is truly realized, and the development of the charitable public service industry is accelerated to the great development. A charitable comprehensive service cloud platform is charitable public welfare industry platform software, and a user can rapidly configure a two-dimensional code, a micro-portal, a public number and a portal solution which meet the requirements of various specific charitable businesses through a graphical configuration function provided by the charitable comprehensive service cloud platform. The system can simplify the platform development process, improve the efficiency, shorten the delivery cycle of customers, has good system stability, can be delivered for use only through simple tests, and finally reduces the overall popularization cost.

Fig. 3 is a schematic view of an application scenario of a service processing method according to an embodiment of the present application. The service processing method of the embodiment of the application can be applied to a scene of applying for the service use permission of a certain channel. Exemplary, applicant: after the front end logs in, click an 'immediate customization' button in 'product service' or click 'three solutions' under a 'home page' menu to enter the application. And selecting a filler role, and entering the next step. And filling data on line, and judging whether to need to be audited by rows. Entering an approval sub-process for approval. And the charitable comprehensive service cloud platform opens the user application. The charitable comprehensive service cloud platform informs the application parties (branches and users) to use the address and the account. And (3) transferring the states of the application form: completion of filling person role selection → completion of charitable organization basic information → completion of proving material submission → completion of channel selection → completion of channel configuration information submission → completion of template selection → completion of resource submission → completion of information submission of merchants (public numbers, aggregated payment merchants) → completion of toolbox selection → submission of audit → completion of branch audit → completion of operator audit → completion of organization enrollment.

Fig. 4 is a schematic diagram of an online data filling sub-process of a business processing method according to an embodiment of the application. And (3) online data filling sub-process: registering an account number; organization information, accessory submission (filling in organization basic information, submitting organization certificate information); channel selection (selecting channels such as public numbers, portals, two-dimensional codes, etc. to fill in the starting and ending time of purchasing services); channel configuration and information submission (channel selection, uploading the relevant data of the public service number if the public channel is selected, uploading the relevant data of a server such as a domain name if the portal is selected, or no data uploading is needed if a two-dimensional code can be selected); merchant configuration and information submission (merchant data submission); function configuration (firstly, template selection is carried out, then an enterprise management information system menu, namely an OMS menu, in the selected template is selected, then function navigation in the selected template is selected, and finally module configuration of the selected template class is selected, wherein a default module banner is necessarily selected); resource submission (submission of resources that must be provided, such as a banner picture, a donation certificate official seal picture, etc., and the system may provide two default pictures for the user to select); toolbox selection (toolbox selection: tax calculator, flyer template, certificate style customization, blessing, etc., execution principal may prompt for a branch or platform operation approval upon detecting user selection of a toolbox).

FIG. 5 is a schematic diagram of an online approval sub-flow of a business process method according to one embodiment of the present application. As shown in fig. 5, the operator: logging in a background management system; inquiring records to be audited; auditing organization information; checking the qualification of the charity organization certificate; opening channel audit; and (4) auditing product services (two-dimension codes, public numbers, portal templates, functions and online tool boxes).

According to the embodiment of the application, a charitable organization does not need to prepare physical server equipment by self, only needs to register and submit relevant data on a charitable comprehensive service cloud platform bearing an execution main body, selects a corresponding solution, deploys the service nodes on the cloud server, and all participants access platform services through the Internet. Each participant does not need to purchase a physical device additionally, and the background can be maintained and configured directly through a background management system of the cloud platform.

Specifically, the modeling information of the charitable integrated service cloud platform bearing the execution subject includes:

information of the applicant: creating time, the number of the affiliated first-level branch, the number of a mobile phone, the name of an organization, the role 0, charitable organization personnel 1-branch personnel and record id.

Channel information: channel id, channel name (public number, portal, two-dimensional code, applet), channel type, channel configuration information.

Application form: recording id, applicant id, organization name, channel id, template id, service starting time, service ending time, belonging first-level branch number, creating time, final modification time and state (0 applicant information is filled, 1 role selection is completed, 2 organization basic information is filled, 3 organization information is uploaded, 4 channels are selected, 5 channels configuration information is submitted, 6 templates are selected, 7 resources are submitted, 8 merchant information is completed, 9 temporary storage is performed, 10 audit is submitted, 11 branches audit approval is given, 12 branches audit rejection is performed, 13 operation audit approval is performed, 14 operation audit rejection is performed, 15 organization enrollment is performed), and organization front-end project address.

And (5) auditing records of the application form: recording id, application form recording id, branch audit personnel id, branch audit time, branch audit mark 0-consent 1-rejection, branch audit opinion, operation audit personnel id, operation audit time, operation audit mark 0-consent 1-rejection and operation audit opinion.

Template information: the method comprises the steps of template id, template name, channel id, example graph, example address, menu id set, navigation distribution navigation id set and module distribution module id set.

A charitable integrated service cloud platform bearing an execution main body, namely a charitable public service industry low-code development platform, can rapidly develop public service application with little or no need of writing code, and can rapidly configure and deploy. The charitable public welfare service online tool box is flexibly adapted to operation and popularization of the charitable industry. Reduce charity organization information platform cost, promote charity organization and collect money and service efficiency, provide the diversified mode of collecting contributions. The charitable organization is assisted in digital transformation, and multi-dimensional data collection and public analysis are provided.

Under the condition of carrying out function development on the charitable integrated service cloud platform bearing the execution main body, most development work can be completed only by simple online filling of a form and background configuration, and the charitable integrated service cloud platform bearing the execution main body obviously reduces the threshold of a charitable industry information system user. The charitable integrated service cloud platform can enable charitable institution employees to realize supermarket self-selection type application delivery, not only solves the problems of task accumulation and communication under the traditional IT delivery mode, avoids the shortage of professional development resources being invaded by a large amount of simple and repetitive application development requirements, but also enables the charitable institution employees to really realize application according to own ideas, and can concentrate resources to solve the charitable institution specialization requirements after standardized product selection.

In the embodiment of the application, after the charitable integrated service cloud platform bearing the execution main body converges all the charitable requirements and the related activities of application development on one platform, the following beneficial effects are achieved:

1. polymerization of the personnel: besides the function roles (charitable organization, financial industry business personnel, donators, helped persons and government supervision roles) are closely cooperated by the platform, after the personnel are aggregated to the unified platform to operate, the standardization, normalization and unification of the whole public service industry process can be promoted.

2. The application of polymerization: on one hand, the architectural design, asset reuse, and mutual invocation of new applications with related applications (finance, government, charity) become easier; on the other hand, the data of each application are naturally communicated, and meanwhile, the data outside the platform can be communicated through the integration capacity, so that the data island problem of a charity organization is improved, and the public credibility of the charity industry is improved.

3. Ecological polymerization: when the charitable comprehensive service cloud platform aggregates enough charitable organizations and charitable applications, the charitable organizations can live in a large public welfare ecological environment, and the charitable comprehensive service cloud platform enables the charitable industry to start from the continuous development of the overall ecological health, stands up to supervision, and gets through the smooth and low-cost effective operation of each task target in the upstream and downstream of each public welfare industry chain. The charitable comprehensive service cloud platform is used for not only developing and inputting resources for charitable organizations, but also building a complete public welfare ecological chain for the charitable organizations, remedying missing parts, reinforcing weak links and solving the problem of hindering the flow of elements of the ecological chain, integrating and packaging technologies required by application research and development, and reducing the self informatization construction threshold of the charitable organizations. The method provides one-stop full life cycle support for application development, test, deployment, operation and maintenance, and shields infrastructure complexity such as bottom storage, calculation, network and the like. The cloud service is used as a main delivery mode, the rapid supply of the technical basic capability is realized, and the purposes of enabling ecology and supporting business innovation and rapid development are achieved.

4. An open platform: the diversity and complexity of the charitable cause determine the construction of an all-round ecosystem, open shared external cooperation capacity needs to be created, differentiated product service capacity is improved, higher-quality service is provided for charitable organizations, digital operation decision capacity is improved, and the charitable cause is driven to transform and upgrade in a digital mode. And performing resource integration and platform capability center construction design on a series of related parties such as roles, organizations, platform equipment and the like related to the scene. Form the charitable culture guarantee after the scene ability construction is finished, better pass each side ability long-term service and construct the relevant charitable public welfare scene ability.

Fig. 6 is a schematic diagram of main units of a service processing apparatus according to an embodiment of the present application. As shown in fig. 6, the service processing apparatus 600 includes a receiving unit 601, a service template determining unit 602, a transmitting unit 603, and an authority opening unit 604.

A receiving unit 601, configured to receive a service processing request, obtain a corresponding role identifier and an identity of an organization to which the role identifier belongs, and further determine a target auditing node;

a service template determining unit 602 configured to display a channel selection interface, further obtain a channel identifier selected by a user, and determine a corresponding service template according to the channel identifier;

a sending unit 603 configured to obtain information corresponding to the service template submitted by the user, further generate information to be audited based on the information, and send the information to be audited to the target auditing node for auditing;

and an authority opening unit 604 configured to, in response to the audit being passed, open a channel to the user corresponding to the role identifier to identify a corresponding service usage authority.

In some embodiments, the receiving unit 601 is further configured to: acquiring a full-process auditing node list, and further determining the position of an auditing node corresponding to the role identifier in the full-process auditing node list; and determining the auditing node after the position in the full-flow auditing node list as a target auditing node.

In some embodiments, the traffic template determination unit 602 is further configured to: and determining the number of the channel identifications, and determining a service template corresponding to each channel identification when the number of the channel identifications is multiple.

In some embodiments, the sending unit 603 is further configured to: acquiring application information, channel information and merchant information input by a user; and generating information to be audited according to the information, the application information, the channel information and the merchant information.

In some embodiments, the sending unit 603 is further configured to: when the number of the target auditing nodes is multiple, the auditing sequence of each target auditing node is determined; and sending the information to be audited to each target auditing node according to the auditing sequence so as to be audited in sequence.

In some embodiments, the apparatus further comprises a notification information generation unit, not shown in fig. 6, configured to: and generating notification information of the opened service use permission, and sending the notification information to the user corresponding to the role identifier and the mechanism corresponding to the affiliated mechanism identifier.

In some embodiments, the notification information generation unit is further configured to: and acquiring a service use address and service use account information corresponding to the channel identifier, and generating notification information of the opened service use permission according to the role identifier, the affiliated mechanism identifier, the service use address and the service use account information.

It should be noted that the service processing method and the service processing apparatus of the present application have corresponding relation in specific implementation content, and therefore repeated content is not described again.

Fig. 5 shows an exemplary system architecture 500 to which the service processing method or the service processing apparatus according to the embodiment of the present application may be applied.

As shown in fig. 5, the system architecture 500 may include terminal devices 501, 502, 503, a network 504, and a server 505. The network 504 is the medium used to provide communication links between terminal devices 501, 502, 503 and the server 505. Network 504 may include various connection types, such as wired, wireless communication links, or fiber optic cables, to name a few.

The user may use the terminal devices 501, 502, 503 to interact with a server 505 over a network 504 to receive or send messages or the like. The terminal devices 501, 502, 503 may have installed thereon various communication client applications, such as shopping applications, web browser applications, search applications, instant messaging tools, mailbox clients, social platform software, etc. (by way of example only).

The terminal devices 501, 502, 503 may be various electronic devices having a business process screen and supporting web browsing, including but not limited to smart phones, tablet computers, laptop portable computers, desktop computers, and the like.

The server 505 may be a server providing various services, such as a background management server (for example only) providing support for business process requests submitted by users using the terminal devices 501, 502, 503. The background management server can receive the service processing request, acquire the corresponding role identifier and the affiliated organization identifier, and further determine a target auditing node; displaying a channel selection interface, further acquiring a channel identifier selected by a user, and determining a corresponding service template according to the channel identifier; acquiring information which is submitted by a user and corresponds to a service template, further generating information to be audited based on the information, and sending the information to be audited to a target auditing node for auditing; and responding to the verification passing, and opening the service use permission corresponding to the channel identifier to the user corresponding to the role identifier. Therefore, the quick supply of the technical basic capability is realized, and the working efficiency and the service sharing degree are improved.

It should be noted that the service processing method provided in the embodiment of the present application is generally executed by the server 505, and accordingly, the service processing apparatus is generally disposed in the server 505.

It should be understood that the number of terminal devices, networks, and servers in fig. 5 is merely illustrative. There may be any number of terminal devices, networks, and servers, as desired for an implementation.

Referring now to FIG. 6, shown is a block diagram of a computer system 600 suitable for use in implementing a terminal device of an embodiment of the present application. The terminal device shown in fig. 6 is only an example, and should not bring any limitation to the functions and the scope of use of the embodiments of the present application.

As shown in fig. 6, the computer system 600 includes a Central Processing Unit (CPU) 601 that can perform various appropriate actions and processes according to a program stored in a Read Only Memory (ROM) 602 or a program loaded from a storage section 608 into a Random Access Memory (RAM) 603. In the RAM603, various programs and data necessary for the operation of the computer system 600 are also stored. The CPU601, ROM602, and RAM603 are connected to each other via a bus 604. An input/output (I/O) interface 605 is also connected to bus 604.

The following components are connected to the I/O interface 605: an input portion 606 including a keyboard, a mouse, and the like; an output section 607 including a signal processing section such as a Cathode Ray Tube (CRT), a liquid crystal credit authorization inquiry processor (LCD), and the like, and a speaker and the like; a storage section 608 including a hard disk and the like; and a communication section 609 including a network interface card such as a LAN card, a modem, or the like. The communication section 609 performs communication processing via a network such as the internet. The driver 610 is also connected to the I/O interface 605 as needed. A removable medium 611 such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is mounted on the drive 610 as necessary, so that a computer program read out therefrom is mounted in the storage section 608 as necessary.

In particular, according to embodiments disclosed herein, the processes described above with reference to the flow diagrams may be implemented as computer software programs. For example, embodiments disclosed herein include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for performing the method illustrated by the flow chart. In such an embodiment, the computer program may be downloaded and installed from a network through the communication section 609, and/or installed from the removable medium 611. The above-described functions defined in the system of the present application are executed when the computer program is executed by the Central Processing Unit (CPU) 601.

It should be noted that the computer readable medium shown in the present application may be a computer readable signal medium or a computer readable storage medium or any combination of the two. A computer readable storage medium may include, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples of the computer readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the context of this application, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In this application, however, a computer readable signal medium may include a propagated data signal with computer readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take any of a variety of forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: wireless, wire, fiber optic cable, RF, etc., or any suitable combination of the foregoing.

The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present application. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams or flowchart illustration, and combinations of blocks in the block diagrams or flowchart illustration, can be implemented by special purpose hardware-based systems that perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.

The units described in the embodiments of the present application may be implemented by software or hardware. The described units may also be provided in a processor, and may be described as: a processor includes a receiving unit, a service template determination unit, a transmitting unit, and a rights openness unit. Wherein the names of the elements do not in some way constitute a limitation on the elements themselves.

As another aspect, the present application also provides a computer-readable medium, which may be contained in the apparatus described in the above embodiments; or may be separate and not incorporated into the device. The computer readable medium carries one or more programs, and when the one or more programs are executed by one device, the device receives a service processing request, acquires a corresponding role identifier and an affiliated entity identifier, and further determines a target auditing node; displaying a channel selection interface, further acquiring a channel identifier selected by a user, and determining a corresponding service template according to the channel identifier; acquiring information which is submitted by a user and corresponds to a service template, further generating information to be audited based on the information, and sending the information to be audited to a target auditing node for auditing; and responding to the verification passing, and opening the service use permission corresponding to the channel identifier to the user corresponding to the role identifier.

The computer program product of the present application includes a computer program, and the computer program realizes the service processing method in the embodiment of the present application when being executed by a processor.

According to the technical scheme of the embodiment of the application, the rapid supply of the technical basic capability is realized, and the working efficiency and the service sharing degree are improved.

The above-described embodiments should not be construed as limiting the scope of the present application. It should be understood by those skilled in the art that various modifications, combinations, sub-combinations and substitutions may occur depending on design requirements and other factors. Any modification, equivalent replacement, and improvement made within the spirit and principle of the present application shall be included in the protection scope of the present application.

Claims

1. A method for processing a service, comprising:

acquiring information which is submitted by a user and corresponds to the service template, further generating information to be audited based on the information, and sending the information to be audited to the target auditing node for auditing;

2. The method of claim 1, wherein determining a target auditing node comprises:

acquiring a full-process auditing node list, and further determining the position of an auditing node corresponding to the role identification in the full-process auditing node list;

and determining the auditing nodes behind the position in the full-process auditing node list as target auditing nodes.

3. The method of claim 1, wherein the determining the corresponding service template according to the channel identifier comprises:

4. The method of claim 1, wherein generating the information to be audited based on the information comprises:

5. The method according to claim 1, wherein the sending the information to be audited to the target auditing node for auditing comprises:

when the number of the target auditing nodes is multiple, determining the auditing sequence of each target auditing node;

6. The method according to claim 1, wherein after said opening the service usage right corresponding to the channel identifier to the user corresponding to the role identifier, the method further comprises:

7. The method according to claim 6, wherein the generating the notification information of the opened service usage right comprises:

8. A traffic processing apparatus, comprising:

the sending unit is configured to obtain information corresponding to the service template submitted by a user, further generate information to be audited based on the information, and send the information to be audited to the target auditing node for auditing;

and the permission opening unit is configured to respond to the verification passing and open the service use permission corresponding to the channel identifier to the user corresponding to the role identifier.

9. The apparatus of claim 8, wherein the receiving unit is further configured to:

10. The apparatus of claim 8, wherein the traffic template determination unit is further configured to:

11. The apparatus of claim 8, wherein the sending unit is further configured to:

12. The apparatus of claim 8, wherein the sending unit is further configured to:

13. The apparatus of claim 8, further comprising a notification information generation unit configured to:

and generating notification information of the opened service use authority, and sending the notification information to the user corresponding to the role identifier and the mechanism corresponding to the mechanism identifier.

14. A transaction processing electronic device, comprising:

one or more processors;

a storage device to store one or more programs,

the one or more programs, when executed by the one or more processors, cause the one or more processors to implement the method of any of claims 1-7.

15. A computer-readable medium, on which a computer program is stored, which program, when being executed by a processor, is adapted to carry out the method of any one of claims 1-7.

16. A computer program product comprising a computer program, wherein the computer program, when executed by a processor, implements the method of any one of claims 1-7.