CN115587136A - Data management platform - Google Patents

Abstract

The invention discloses a data management platform, which comprises: the system comprises a data management module and an outbound module; the data management module is used for acquiring the material data, processing the material data and generating a data table with a preset format; the outbound module is used for generating an outbound task list comprising at least one outbound task according to each data sheet, and performing outbound operation according to the outbound task in the outbound task list so as to prompt a supplier, wherein the outbound task at least comprises an outbound number and outbound content, and the problems that material data cannot be uniformly and conveniently managed and that the supplier cannot be timely reminded of delivery are solved. The unified and convenient management of material data is realized, and the condition of data loss caused by contract loss when the management is carried out through a paper contract is avoided. The outbound task list is automatically generated through the data sheet to be outbound, the condition that prompt is not timely or omitted is avoided, the prompt timeliness and accuracy are guaranteed, and the working efficiency is improved.

Description

Data management platform

Technical Field

The invention relates to the technical field of data management, in particular to a data management platform.

Background

The existing data management of the power material supplier is generally completed manually through manpower, the material data is recorded through a material contract, and when the material data is recorded in the mode, the recording mode is not convenient and is easy to lose. The staff need seek a plurality of goods and materials contracts when seeking goods and materials data volume under the great condition of goods and materials data volume, very big waste manpower, material resources have reduced work efficiency. Meanwhile, unified management of materials cannot be realized. And when reminding the supplier to deliver the goods in time, the staff needs to determine the supplier needing the outbound call by analyzing the material contract of the supplier, and manually call the supplier to remind the supplier to deliver the materials on time. The method wastes manpower greatly, under the condition that the data volume of material data is large, data collection depends on manual inquiry and screening, the timeliness and the accuracy of data collection cannot be guaranteed, and due to the fact that the worker cannot deal with the situation in time, the worker can not make an external call in time or omit the situation, and the provider cannot be prompted to deliver goods in time accurately and timely.

Disclosure of Invention

The invention provides a data management platform, which aims to solve the problems that material data cannot be uniformly and conveniently managed and suppliers cannot be reminded of delivery in time.

According to an aspect of the present invention, there is provided a data management platform, comprising: the system comprises a data management module and an outbound module;

the data management module is used for acquiring material data, processing the material data and generating a data table with a preset format;

the outbound module is used for generating an outbound task list comprising at least one outbound task according to each data table, and performing outbound operation according to the outbound task in the outbound task list so as to prompt a supplier, wherein the outbound task at least comprises an outbound number and outbound content.

The embodiment of the invention provides a data management platform, which comprises a data management module and an outbound module; the data management module is used for acquiring material data, processing the material data and generating a data table with a preset format; the outbound module is used for generating an outbound task list comprising at least one outbound task according to each data table, and performing outbound operation according to the outbound task in the outbound task list so as to prompt a supplier, wherein the outbound task at least comprises an outbound number and outbound content, so that the problem that unified and convenient management of material data cannot be performed is solved, and meanwhile, the problem that the supplier cannot be reminded of delivery is solved. The material data are processed through the data management module, the data sheet with the preset format is used for uniformly storing the data, the material data are uniformly and conveniently managed, the condition that the data are lost due to contract loss when the data are managed through a paper contract is avoided, the data sheet with the preset format is used for uniformly managing the data, the condition that the data formats are not uniform due to different recording habits of different workers is effectively avoided, and efficient management of the data is realized. The outbound module generates an outbound task list according to the material data in the data table, the outbound task in the outbound task list at least comprises an outbound number and outbound content, and corresponding suppliers are outbound according to the outbound number and the outbound content so as to prompt the suppliers, remind the suppliers to deliver goods in time and avoid overdue goods. The outbound task list is automatically generated through the data sheet to automatically outbound, the condition that prompt is not timely or omitted due to the fact that the data volume is large during manual prompt is avoided, timeliness and accuracy of prompting are effectively guaranteed, manpower and material resources are saved, and working efficiency is improved.

It should be understood that the statements in this section are not intended to identify key or critical features of the embodiments of the present invention, nor are they intended to limit the scope of the invention. Other features of the present invention will become apparent from the following description.

Drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings needed to be used in the description of the embodiments will be briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.

Fig. 1 is a schematic structural diagram of a data management platform according to an embodiment of the present invention;

fig. 2 is a schematic structural diagram of a data management platform according to a second embodiment of the present invention.

Detailed Description

In order to make the technical solutions of the present invention better understood, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.

It should be noted that the terms "first," "second," and the like in the description and claims of the present invention and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments of the invention described herein are capable of operation in sequences other than those illustrated or described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.

Example one

Fig. 1 is a schematic structural diagram of a data management platform according to an embodiment of the present invention, which is applicable to centralized management of material data and delivery reminding of a supplier, and includes: a data management module 11 and an outbound module 12;

the data management module 11 is configured to acquire material data, process the material data, and generate a data table in a preset format;

and the outbound module 12 is configured to generate an outbound task list including at least one outbound task according to each data table, and perform an outbound operation according to the outbound task in the outbound task list to prompt a provider, where the outbound task at least includes an outbound number and outbound content.

In this embodiment, the data management module 11 may be specifically understood as a module that performs centralized and unified management on the material data. The material data can be related to any type of material, such as the model number of the transformer, the batch, the supplier, the due date, and the like. The preset format may be a type of data, a storage location, a size of a storage space, and the like.

Specifically, the data management module 11 obtains material data, and the material data can be input in a manual recording mode and can also be obtained from other platforms. The material data can be updated in real time, can be updated at regular time, and can also be updated by the triggering of a user. The method comprises the steps of analyzing and sorting material data to determine related information of different materials, respectively storing the material data according to a preset data storage format to obtain a data table with a preset format, and storing corresponding data of each material in batch, supplier, delivery date, ticket delivery date and the like in the data table. When the data table is generated, the number of the data table can be one or more, one data table can comprise a plurality of batch numbers of a material, and the plurality of batch numbers are uniquely corresponding to one supplier. This application passes through a lot number unique identification material.

The form of traditional storage data is converted into electronic storage, the consistency of the data is guaranteed, and the difference of understanding the data is reduced.

In this embodiment, the outbound module 12 may be specifically understood as a module that makes an outbound call by way of telephone or short message; the outbound task is used for realizing outbound, the outbound task at least comprises an outbound number and outbound content, outbound is carried out through the outbound number, a corresponding supplier is outbound, and corresponding reminding is carried out on the supplier through the outbound content. One outbound task can comprise a plurality of outbound numbers and outbound contents, and the outbound contents corresponding to different outbound numbers can be the same or different and depend on the actual supply condition of materials.

Specifically, the outbound module 12 analyzes and processes data in each data table, determines materials to be prompted to the provider, screens the materials through setting conditions, and also determines the materials to be prompted by receiving selection operations of the user, and determines the outbound number and the outbound content according to corresponding data of each material after determining the materials to be prompted. For example, the contact information of the contact person of each supplier is stored in advance, after the materials are determined, the contact person is determined according to the corresponding supplier, and then the number of the contact person is used as the outbound number; the delivery date of the material is 2022 years, 5 months and 9 days, and the content of the outgoing call can be' please deliver the material 5 months and 9 days before 2022 years. And generating corresponding outbound tasks according to the outbound numbers and the outbound contents, and managing each outbound task through an outbound task list. After the outbound task list is generated, outbound operation is carried out according to each outbound task in the outbound task list, and a supplier is prompted to deliver goods in time.

The embodiment of the invention provides a data management platform, which comprises a data management module and an outbound module; the data management module is used for acquiring material data, processing the material data and generating a data table with a preset format; the outbound module is used for generating an outbound task list comprising at least one outbound task according to each data table, and performing outbound operation according to the outbound task in the outbound task list so as to prompt a supplier, wherein the outbound task at least comprises an outbound number and outbound content, so that the problem that unified and convenient management of material data cannot be performed is solved, and meanwhile, the problem that the supplier cannot be reminded of delivery is solved. The material data are processed through the data management module, the data sheet with the preset format is used for uniformly storing the data, the material data are uniformly and conveniently managed, the condition that the data are lost due to contract loss when the data are managed through a paper contract is avoided, the data sheet with the preset format is used for uniformly managing the data, the condition that the data formats are not uniform due to different recording habits of different workers is effectively avoided, and efficient management of the data is realized. The outbound module generates an outbound task list according to material data in the data table, the outbound tasks in the outbound task list at least comprise outbound numbers and outbound contents, and corresponding suppliers are outbound according to the outbound numbers and the outbound contents so as to prompt the suppliers, remind the suppliers to deliver goods in time and avoid overdue. The outbound task list is automatically generated through the data sheet to automatically outbound, the condition that prompt is not timely or omitted due to the fact that the data volume is large during manual prompt is avoided, timeliness and accuracy of prompting are effectively guaranteed, manpower and material resources are saved, and working efficiency is improved.

Example two

Fig. 2 is a schematic structural diagram of a data management platform according to a second embodiment of the present invention, which is detailed based on the above embodiments. As shown in fig. 2, the data management module 11 includes a material acquisition unit 111.

The material obtaining unit 111 is configured to receive material data input by a user or receive material data sent by at least one external management system.

In this embodiment, the material obtaining unit 111 is configured to obtain material data; the external management system can be specifically understood as a system for managing and storing different material data, and the external management system can be a resource management system of different enterprises and is used for managing data inside the enterprises.

Specifically, the material obtaining unit 111 may receive material data input by a user, and is used for performing online performance tracking or updating data to perform an offline data importing platform, so as to implement data saving or updating. The material obtaining unit 111 may also be connected to at least one external management system, and receive material data sent by the external management system, so as to implement data connection. When the material management unit 111 is connected with the external management system, the external management system can be automatically connected through the data center in the intranet environment. The method carries out multi-system data fusion based on a data center, solves the problem of data bidirectional exchange between the original material subsystem and other systems, and gets through the last kilometer of the service data sharing access barrier.

Optionally, the data management module 11 includes:

an information determining unit 112, configured to determine material information and date information of each material according to the material data, where the material information at least includes a supplier, a purchase number, a contract number, and a material batch number, and the date information includes a delivery date, a due delivery date, a delivery date, and a due delivery date;

and the data table generating unit 113 is used for generating a data table in a preset format according to the material information and the date information of each material and in combination with a predetermined data processing rule.

In the present embodiment, the information determination unit 112 may be understood as a data processing unit for determining the related information of the material. The purchase number in this application is a purchase order number. The information determining unit 112 analyzes the material data to determine each material, which may be the same type of material or different types of material, and determines corresponding material information and date information for each material. A supplier in this application includes at least one purchase number, one purchase number includes at least one contract number, and one contract number includes at least one lot number. For example, when the material is a transformer, the material information at least includes: supplier x1, purchase number 001, purchase number 002, purchase number 001 corresponding to contract number 1001, contract number 1002 and contract number 1003, purchase number 002 corresponding to contract number 2001 and contract number 2002, the contract of contract number 1001 including material lot number 10101 and material lot number 10102, the contract numbers 1002, 1003, 2001 and 2002 respectively including one or more material lot numbers; the corresponding material batch number of each material has a delivery date, a delivery date and a delivery date corresponding to the material batch number, wherein the delivery date, the delivery date and the delivery date can be preset, namely the delivery date is determined when the material is purchased, and the delivery date can be determined simultaneously with the delivery date or after the delivery date is determined. The delivery date is the time of actual delivery, and can be set to 0, null, etc. when not delivered. The ticket date is the date of actual delivery of the ticket, and can be set to be 0, null and the like when the ticket is not delivered.

In the present embodiment, the data table generating unit 113 may be understood as a data processing unit for generating a data table, and the data processing rule may be specifically understood as a rule, an algorithm, or the like for processing data. The data table generating unit 113 processes the material information and the date information of each material according to a predetermined data processing rule to form a data table with a preset format, for example, the date is stored in a 2022-05-09 manner, the material information is stored in a binary manner, and the like.

According to the method and the system, the material data are processed and stored through the data management module, extracted and integrated into an actual service requirement format, the system record fulfillment tracking condition is realized, the full fulfillment process of the suppliers is fed back intelligently, basic level working efficiency is effectively improved compared with manual material arrangement in the prior art, manpower is saved, and cost is reduced.

Optionally, the data management module 11 is further configured to determine a goods-to-goods timeliness rate and a goods-to-ticket timeliness rate of the supplier according to the date information.

The data management module 11 analyzes the date information, determines whether goods provided by a supplier arrive in time and whether tickets are delivered in time, calculates the proportion of the goods which arrive in time, and determines the goods arrival timeliness rate; and calculating the proportion of the materials for timely ticket payment, and determining the timeliness rate of the material ticket payment.

Optionally, the application provides a method for calculating the timeliness rate of goods and materials arrival: the timely rate of the goods and materials arrival is the ratio of the amount of the goods which are handled and put in storage by the supplier within m1 days before and m2 days after the date of the goods and materials arrival to the total amount of the goods which the supplier should arrive.

In the actual calculation process, whether each material provided by the supplier is delivered or not can be determined according to the due delivery date, for example, the due delivery date is 2022 years, 1 month and 1 day, m1 and m2 are both 30 days, all the materials with the due delivery date of 2022 years, 1 month and 1 day and the amount of each material are determined, and the total amount of all the materials is calculated. Determining delivery date of each material, judging whether the delivery date is between 12 and 2 days in 2021 and 1 and 31 days in 2022, if so, determining delivery on time, determining the amount of all the materials delivered on time, and taking the ratio of the amount of the materials delivered on time to the total amount as the in-time rate of the materials delivered by the corresponding supplier. Or, calculating the goods arrival time rate according to a certain time range, determining all goods to be delivered in the time range, calculating the total amount of the goods, judging whether the goods are delivered in time according to the date to be delivered and m1 and m2, determining the amount of the goods to be delivered in time, and taking the ratio of the amount of the goods to be delivered in time to the total amount as the goods arrival time rate.

Optionally, the application provides a method for calculating the timeliness rate of the material ticket delivery: the goods ticket payment timeliness rate is the ratio of the ticket payment amount of the supplier within m3 days after the ticket payment due date to the total ticket payment amount of the supplier. The date of the to-be-billed ticket can be determined by the 105 posting date, the 105 posting date is used as the date of the to-be-billed ticket, and if the 105 posting date is not available, whether the goods and materials are timely billed or not does not need to be determined. The specific calculation mode of the goods and materials delivery timeliness rate is the same as the mode of the goods and materials arrival timeliness rate in principle, and is not described in detail herein.

Optionally, the platform further comprises: a credit management module 13.

And the credit management module 13 is configured to determine a first supplier to be rated, and determine a corresponding credit rating according to the material arrival and/or delivery timeliness rate of the first supplier to be rated and a corresponding credit rating rule.

In this embodiment, the credit management module 13 may be specifically understood as a data processing module for performing credit management. The first supplier to be rated can be understood in particular as a supplier with credit rating requirements. A credit rating rule may particularly be understood as a rule for evaluating a credit of a provider. For example, the credit rating is a when the material arrival timeliness is 100%, B when more than 99% is less than 100%, and C when less than 99%. When the timeliness rate of the goods and materials ticketing is 100%, the credit rating is A, when the timeliness rate of the goods and materials ticketing is more than 97% and less than 100%, the credit rating is B, and when the timeliness rate of the goods and materials ticketing is less than 97%, the credit rating is C.

Specifically, the credit management module 13 may determine the first supplier to be rated according to the selection operation of the user, and may select any supplier as the first supplier to be rated. The credit management module 13 acquires the goods-to-goods timeliness rate and the goods-to-ticket timeliness rate of each first supplier to be graded from the data management platform 11, and determines the credit grade corresponding to the goods-to-goods timeliness rate according to the goods-to-goods timeliness rate and the credit grade rule corresponding to the goods-to-goods timeliness rate; and determining the credit rating corresponding to the goods and materials delivery and ticket timeliness rate according to the goods and materials delivery and ticket timeliness rate and the credit rating rule corresponding to the goods and materials delivery and ticket timeliness rate. In determining a credit rating for a provider, a single provider may be evaluated, or multiple providers may be evaluated simultaneously.

Optionally, the outbound module 12 includes:

the material screening unit 121 is configured to determine a service type, screen materials in each data table according to the service type, and determine materials to be reminded;

the outbound task generating unit 122 is configured to determine outbound information of each material to be reminded, and generate a corresponding outbound task, where the outbound information at least includes an outbound number and outbound content;

and an outbound list generating unit 123, configured to form an outbound task list according to each outbound task.

In this embodiment, the material screening unit 121 may be specifically understood as a data processing unit for screening materials that need to be called out. The service type can be specifically understood as an outbound type when an outbound call is performed, and the service type includes selecting the outbound call, introducing the outbound call, conditional outbound call and the like. The material to be reminded can be specifically understood as the material with the requirement of calling out and reminding.

Specifically, the service type may be predetermined, or may be set by the user before generating the outbound task list. The material screening unit 121 determines the service type according to preset information or selection of a receiving user. Screening the materials in each data table according to the service type, and screening the materials according to corresponding screening conditions when the service type is called out, so as to determine the materials to be reminded; when the service type is selecting outbound and introducing outbound, the materials can be not screened at the moment, and all the materials which are not delivered or not delivered are prompted, namely all the materials which are not delivered or not delivered are used as the materials to be reminded.

In this embodiment, the outbound task generating unit 122 may be specifically understood as a data processing unit for generating an outbound task. The outgoing call information is understood in particular to be information for making an outgoing call.

After the materials to be reminded are determined, the outbound task generating unit 122 determines outbound information according to the material information and the date information corresponding to the materials to be reminded, and generates an outbound task according to the outbound information, so as to perform outbound through the outbound task. For example, the corresponding supplier is determined according to the material information, the telephone of the contact person of the supplier is further used as the outgoing call number, the date of the order to be delivered or the date to be delivered is determined according to the date information, the outgoing call content is generated according to the date of the order to be delivered and the date to be delivered, and the supplier is prompted to deliver or deliver the order in time. When the outbound task is generated, if the same material to be reminded corresponds to different suppliers, the outbound task comprises different outbound numbers, and the outbound reminding is carried out on the different suppliers through the outbound numbers.

In this embodiment, the outbound list generating unit 123 may be specifically understood as a data processing unit for generating the task list. The outbound list generating unit arranges each outbound task in a certain sequence to form an outbound task list, for example, the outbound task list is ordered according to the task state of the outbound task, the task state can be divided into starting, pausing and the like, and the outbound task in the starting state can be arranged in front; or sorted by time, such as by start time, and so on.

Optionally, the material screening unit 121 is specifically configured to: when the service type is the condition outbound, determining a screening condition; and screening the materials in each data table according to the screening conditions, and determining the materials to be reminded meeting the screening conditions.

In the present embodiment, the screening condition may be understood as a condition for screening materials, for example, 40 days away from a due date (or a due date), or an outbound alert is made for materials of a certain supplier or a certain material batch. The screening conditions may be predetermined or determined at the time of use. The mode of determining the screening conditions during use can be that different screening conditions are preset and determined according to the selection of a user; or, alternatively, from data entered by the user.

Specifically, when the service type is the condition outbound, the preset screening condition is determined or the screening condition is determined according to the operation of the user, whether each material in the data table meets the screening condition is judged according to the material information and/or the date information of the material, and the material meeting the screening condition is determined as the material to be reminded.

Optionally, the outbound task generating unit 122 is specifically configured to: aiming at each material to be reminded, determining a supplier corresponding to the material to be reminded, performing duplicate removal processing on each supplier to obtain a target supplier, and determining an outbound number corresponding to each target supplier; determining outbound content according to the material information and date information of the materials to be reminded; generating an outbound task by combining each outbound number and each outbound content according to the notification type; wherein the notification type is predetermined or determined according to the received user operation.

In this embodiment, the target provider is specifically understood as a provider that needs to make an outbound call. The outbound task generating unit 122 generates outbound tasks according to each material to be reminded. And for each material to be reminded, determining a corresponding supplier by querying the data table, wherein for the same type of material to be reminded, the material can be supplied by different suppliers. And judging whether the supplier is repeated or not according to each supplier, and removing the repeated suppliers to obtain at least one target supplier. And determining the outbound number of the target supplier according to the pre-stored contact person and contact number of the target supplier. If there are many contact persons of the target supplier, one number can be selected as an outbound number according to the modes of priority, contact frequency and the like, and one number can be randomly selected as the outbound number. The method comprises the steps of determining material information and date information of materials to be reminded, determining reminding content according to the material information and the date information of the materials to be reminded, for example, determining that a material batch number is x0001 according to the material information, determining that a delivery date is xx month xx day in xx year according to the date information, and calling-out content can be 'please deliver a transformer with the batch number being x0001 before xx month xx day in xx year'.

In this embodiment, the notification type may be a short message, a telephone, or the like. The notification type can be preset, and the notification type can also receive the operation of the user in real time and is determined according to the operation of the user. The outbound task in the outbound task list can set different notification types, and when a plurality of target suppliers are outbound through the same outbound task, different notification types can be set. For example, the user also sets a notification type for each of a plurality of outbound numbers in one outbound job. When the notification types are different, the forms of the outbound content can also be different, for example, when the short message notification is performed, the outbound content is displayed in a text mode, and when the telephone notification is performed, the outbound content is displayed in voice. And the short message and the telephone can be simultaneously selected for reminding. When the short message is notified, the user can edit the content of the short message. The short message content can also comprise key variable fields such as purchase numbers and the like. If the short message content is empty, if the short message is selected to be sent, the default is to send the voice synthesis content of the outbound content, otherwise, the appointed short message content is sent.

Optionally, the outbound task generating unit 122 is further configured to: and determining the outbound number according to the selection operation of the user and/or determining the outbound number according to the input operation of the user.

The outbound task generating unit can also receive the selection operation and/or the input operation of the user, determine the number which is selected and imported by the user according to the selection operation of the user, and take the part of the number as an outbound number; when the outbound number is designated by the user's selection operation, the outbound number may be determined by selecting the supplier, and the outbound number may be added in a batch manner by searching for a plurality of information such as a purchase number, a material lot number, a date to be delivered, and a date to be delivered. Or, the number input by the user is determined according to the input operation of the user, the number is used as an outbound number, the user can input one or more numbers, and the mode of inputting the outbound number by the user can be inputting or pasting the numbers in a telephone list for batch adding, so that the outbound number is customized.

Optionally, the outbound message further includes: calling-out title, service type, calling-out time and calling-out line; the outbound content comprises outbound preposition, outbound postposition and outbound reminding content.

The outbound title is a title related to time, content and the like compiled according to actual business requirements.

The outbound time is mainly used to set the outbound time, for example, the execution start time and execution time of the outbound task, the execution time may be executed in cycles according to hours, days, weeks, months, etc., and the execution time may be, for example, the execution time per day, the execution time per week, the execution time per day, or the execution time per month.

The outbound line includes the type of the outside line, the number of replays after a failed dialing, the replay interval, the remark information, etc. The type of the external line is a line (or number) selected for dialing, and the remark information can be information such as technical return confirmation, drawing confirmation, delivery notification confirmation and the like.

Optionally, the outbound content includes an outbound preamble, a service reminder content, and an outbound postamble.

The outbound front-end is mainly used for fixedly playing contents before reminding voice in batch reminding, can be input by recording or converting characters into voice, and does not support variable input. The service reminding content is mainly used for service reminding, can be input through recording or converting characters into voice, supports variable input, and relates to material information or date information, wherein the variable can be imported. The post-calling is mainly used for fixedly playing contents after reminding voice is placed in batch reminding, and the contents can be input by recording or converting characters into voice and do not support variable input. Illustratively, the outbound content is: you are good, i.e. company XX, and the transformer with the existing batch number x0001 is about to arrive at the delivery date, please deliver before XX month XX day XX in XX year, thank you for listening. The 'good, my XX company' is the front-end of outgoing calls, 'the transformer with the existing batch number of x0001 is about to arrive at the delivery date, please deliver the transformer before XX month XX day of XX year' as the service reminding content, 'thank you' is the back-end of the outgoing calls.

When the outbound content is determined, text-to-speech (TTS) technology is used, so that information can be intelligently conveyed to a client without manual intervention. The method and the system convert the telephone services executed in batches into the call ticket tasks through the outbound task list, and automatically execute the related notification services by using the intelligent service module.

Optionally, the tasks in the outbound task list include newly-created tasks that are not executed and tasks that are executed. The task list field comprises a serial number (an arrangement serial number of the outbound task), an operation (an operation button for editing the state of the task, for example, converting the state of the task from start to pause), an outbound title, an outbound number, an outbound person, a task state (for example, start and pause), a service type, a start time, a creation time, an outbound call number (total number of calls to be dialed by the outbound task), a call receiving number, an outbound call progress, an outbound call detail, remark information and other information, wherein the operation, the outbound number, the outbound call number and the outbound call detail can be further edited.

The newly-built unexecuted task list can be used for performing operations such as modifying an outbound task, checking task details, deleting the task, starting the task, copying the task and the like on an operation bar. The executed task list can be used for checking task details, deleting tasks, copying unconnected tasks and the like in the operation bar.

The outbound module intelligently executes the outbound call service and accurately reminds the supplier of the fulfillment service, compared with the manual dialing telephone in the prior art, the method has the advantages that the supplier of the fulfillment service is reminded, the telephone communication efficiency is effectively improved, and the workload is reduced.

Optionally, the platform further comprises:

a call recording module 14, configured to record call information of each outbound call;

the call information at least comprises one of the following information: call number, call time, call duration, call recording, and material batch number.

In the present embodiment, the call recording module 14 may be specifically understood as a module for recording a call. After the outbound operation is performed through the outbound task, the call recording module 14 records the call information of the outbound call so as to effectively store the call record.

The prior art is when the goods and materials supply, when communicateing the liaison with the supplier, generally depends on modes such as believe a little, phone and mail to it is loose, illegible and difficult the saving to communicate the content, and relevant evidence can't in time be fixed, the later stage has the condition such as disappearance. For example, when the material contract reaches the required delivery date, the payment is urged on time in the form of telephone, the supplier orally promises to deliver the material according to the date, and when the contract performance problem occurs, the communication process is difficult to form the default basis of the supplier. According to the embodiment of the application, the call recording is automatically stored through the call recording module and is associated with the material batch number, compared with the manual call recording content in the prior art, the accuracy and timeliness of information recording are effectively improved, and the integrity of information storage is guaranteed.

Optionally, the call recording module 14 is further configured to determine a service answering rate and a call duration compliance rate of the provider according to the call information.

In this embodiment, the service answering rate can be specifically understood as the probability of answering a call during an outbound call; the compliance rate of the call duration may be specifically understood as the probability that the call duration meets the requirement.

The call recording module 14 determines the total number of the answered calls and the dialed calls and the call duration of the answered calls according to the call information, and calculates the service answering rate according to the total number of the answered calls and the dialed calls; and calculating the call time compliance rate according to the call time of each answered call.

Optionally, the present application provides a method for calculating a service answering rate: and determining the ratio of the number of received calls to the number of outgoing calls in a preset date range for each provider, and taking the ratio as the service receiving rate of the provider.

Optionally, the present application provides a method for calculating a compliance rate during a call, where: and determining the ratio of the number of outgoing calls and the total number of the answering calls, wherein the answering time is longer than the preset time, in the preset date range for each provider.

Optionally, the credit management module 13 is configured to determine a second provider to be rated, determine a total credit score according to a service answering rate and a compliance rate of a call duration of the second provider to be rated in combination with a preset dictionary value, and determine a credit rating based on the total credit score and a score rating rule.

In this embodiment, the second supplier to be rated may be specifically understood as a supplier with a rating requirement, and the second supplier to be rated and the first supplier to be rated may be the same supplier or different suppliers; dictionary values are to be understood in particular as numerical values for calculating a score; the total credit score can be specifically understood as a total score value calculated during credit evaluation; the score rating rule may be specifically understood as a rule for evaluating a score to obtain a credit rating.

The credit management module 13 may determine the second supplier to be rated according to the selection operation of the user, or may select an arbitrary supplier as the second supplier to be rated. And acquiring the service answering rate and the call duration compliance rate of the second supplier to be evaluated from the call recording module 14. Presetting dictionary values of a service answering rate and a long-compliance rate during communication, determining a first score value by combining the service answering rate with the corresponding dictionary value, determining a second score value by combining the long-compliance rate during communication with the corresponding dictionary value, determining a total credit score according to the first score value and the second score value, evaluating the total credit score through a score evaluation rule, and determining a credit grade.

Illustratively, the service answering rate is combined with the corresponding dictionary value to be 50 points, the long-term compliance rate is combined with the corresponding dictionary value to be 50 points during the call, and the score rating rule is as follows: grade A is greater than or equal to 90 and less than or equal to 100; more than 70 and less than 90 are B grades; and less than or equal to 70 is C grade. The traffic listening rate is 0.8, the traffic compliance rate is 0.9, the first score value =0.8 × 50=40, the second score value =0.9 × 50=45, the total credit score =40+50=90, and the credit rating is class a. The dictionary values of the service answering rate and the call duration compliance rate can be the same or different, and can be set according to the importance degree, and for the more important, the dictionary value can be correspondingly set to be larger.

Optionally, the data management module 11 is further configured to receive the credit rating and the corresponding provider sent by the credit management module, and perform an alarm according to the received credit rating and the corresponding provider in combination with an alarm rule.

In this embodiment, the alarm rule may be specifically understood as a rule for determining whether to alarm, for example, a supplier with a credit rating of C does not meet a credit requirement, and alarm is performed. The data management module 11 receives the credit rating sent by the credit management module, where the credit rating may be determined according to the service answering rate and the call duration compliance rate, or may be determined according to the goods-to-goods timeliness rate and/or the goods delivery timeliness rate, that is, the provider corresponding to the credit rating may be a first provider to be rated, or may be a second provider to be rated. And after receiving the credit rating, judging whether the received credit rating meets the requirement or not according to the alarm rule, and determining a corresponding supplier for the credit rating which does not meet the requirement, and alarming the supplier. The warning mode can be a text mode, a voice mode and the like to prompt the staff that the credit of the supplier is low, and can also be a color mark on the platform to prompt the staff to pay attention.

The data management module in the embodiment of the application can also receive the credit rating of the first supplier to be rated and the credit rating of the second supplier to be rated, which are sent by the credit management module, and alarm. The alert rule may also be that for the same vendor, an alert is made when the credit rating has at least two levels C.

The credit management module determines the credit rating of the supplier fulfillment process by taking the goods-to-goods timeliness rate, the goods delivery ticket timeliness rate, the service answering rate and the call duration compliance rate as grading indexes based on the service cooperation condition of the supplier fulfillment process.

Optionally, the outbound module 12 is further configured to: after each outbound task is executed, an outbound list is formed, after the query operation of a user is received, the outbound list is queried according to the query operation, and information to be displayed is determined and displayed.

In this embodiment, the outbound list may be specifically understood as a data list of relevant information for managing the outbound task. The query operation can be the query of the outbound condition of any provider, the query of the call date (or the query according to the call date), the query of the answered call and the unanswered call, and the like. The query operation can be realized by manually inputting query conditions by a user, or setting the query conditions for the user, and selecting the query conditions by clicking, sliding and the like. The information to be presented can be specifically understood as information with presentation requirements for presentation to the user.

After each outbound task is executed, the outbound module 12 generates an outbound list according to the execution condition of each outbound task, where the outbound list may include relevant information such as an outbound call, a dialing time, a dialing status, a recording, a short message content, and a sending condition. The outbound list may be viewed at the number of outbound calls that have completed the task list. The outbound module 12 receives the query operation of the user, queries the outbound list according to the query operation, determines the information to be displayed matched with the query operation, displays the information to be displayed, and allows the user to view the information to be displayed to know the outbound situation.

The data management platform provided by the embodiment of the application is deployed in an intranet, and data can be derived from an external management system, so that the data management platform has high network information safety, data importing convenience, operating interface friendliness and voice value utilization rate. Standardizing the business process, defining the business operation in the process link, reducing the communication times and accelerating the business processing capacity.

The embodiment of the invention further refines the data management platform, and the data management platform also comprises a credit management module and further refines the data management module and the outbound module. The problem of can't unify convenient management to goods and materials data is solved, the problem of can't in time remind supplier's delivery has been solved simultaneously. The material data are processed through the data management module, the data sheet with the preset format is used for uniformly storing the data, the material data are uniformly and conveniently managed, the condition that the data are lost due to contract loss when the data are managed through a paper contract is avoided, the data sheet with the preset format is used for uniformly managing the data, the condition that the data formats are not uniform due to different recording habits of different workers is effectively avoided, and efficient management of the data is realized. The outbound module generates an outbound task list according to the material data in the data table, the outbound task in the outbound task list at least comprises an outbound number and outbound content, and corresponding suppliers are outbound according to the outbound number and the outbound content so as to prompt the suppliers, remind the suppliers to deliver goods in time and avoid overdue goods. The outbound task list is automatically generated through the data sheet to automatically outbound, the condition that prompt is not timely or omitted due to the fact that the data volume is large during manual prompt is avoided, timeliness and accuracy of prompting are effectively guaranteed, manpower and material resources are saved, and working efficiency is improved. The credit management module evaluates the credit of the supplier, and the data management module alarms the supplier with poor credit, thereby being beneficial to supervising the supplier. Meanwhile, the problems that in the telephone communication process, the supplier performance information needs to be manually recorded in a form, the information recording is lost, the recording efficiency is low, the sorting time is long, the storage is difficult and the like are solved, and the recording mode is more convenient and faster.

The above-described embodiments should not be construed as limiting the scope of the invention. It should be understood by those skilled in the art that various modifications, combinations, sub-combinations and substitutions may be made in accordance with design requirements and other factors. Any modification, equivalent replacement, and improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.

Claims (15)

1. A data management platform, comprising: the system comprises a data management module and an outbound module;

the data management module is used for acquiring material data, processing the material data and generating a data table with a preset format;

and the outbound module is used for generating an outbound task list comprising at least one outbound task according to each data table, and performing outbound operation according to the outbound task in the outbound task list so as to prompt a provider, wherein the outbound task at least comprises an outbound number and outbound content.

2. The platform of claim 1, wherein the data management module comprises: and the material acquisition unit is used for receiving material data input by a user or receiving material data sent by at least one external management system.

3. The platform of claim 1, wherein the data management module comprises:

the information determining unit is used for determining material information and date information of each material according to the material data, wherein the material information at least comprises a supplier, a purchase number, a contract number and a material batch number, and the date information comprises a delivery date, a ticket delivery date and a ticket delivery date;

and the data table generating unit is used for generating a data table in a preset format according to the material information and the date information of each material in combination with a predetermined data processing rule.

4. The platform of claim 3, wherein the data management module is further configured to determine a supply arrival and delivery timeliness and a supply delivery timeliness of the supply based on each of the date information.

5. The platform of claim 4, further comprising:

and the credit management module is used for determining a first supplier to be rated and determining corresponding credit rating according to the goods and goods arrival and/or goods delivery ticket timeliness rate of the first supplier to be rated and a corresponding credit rating rule.

6. The platform of claim 1, wherein the outbound module comprises:

the material screening unit is used for determining the service type, screening the materials in the data tables according to the service type and determining the materials to be reminded;

the outbound task generating unit is used for determining outbound information of each material to be reminded and generating a corresponding outbound task, wherein the outbound information at least comprises an outbound number and outbound content;

and the outbound list generating unit is used for forming an outbound task list according to each outbound task.

7. The platform of claim 6, wherein the material screening unit is specifically configured to:

when the service type is a condition outbound, determining a screening condition;

and screening the materials in the data tables according to screening conditions, and determining the materials to be reminded meeting the screening conditions.

8. The platform according to claim 6, wherein the outbound task generating unit is specifically configured to:

aiming at each material to be reminded, determining a supplier corresponding to the material to be reminded, performing duplicate removal processing on each supplier to obtain a target supplier, and determining an outbound number corresponding to each target supplier;

determining outbound content according to the material information and the date information of the material to be reminded;

generating an outbound task by combining each outbound number and each outbound content according to the notification type;

wherein the notification type is predetermined or determined according to the received user operation.

9. The platform of claim 8, wherein the outbound task generating unit is further configured to: and determining the outbound number according to the selection operation of the user and/or determining the outbound number according to the input operation of the user.

10. The platform of claim 8, wherein the outbound information further comprises: calling-out title, service type, calling-out time and calling-out line;

the outbound content comprises an outbound front position, a service reminding content and an outbound back position.

11. The platform of claim 1, further comprising:

the call recording module is used for recording the call information of each outbound call;

the call information at least comprises the following information: call number, call time, call duration, call recording, and material batch number.

12. The platform of claim 11, wherein the call logging module is further configured to determine a service answering rate and a call duration compliance rate of a provider according to the call information.

13. The platform of claim 12, further comprising:

and the credit management module is used for determining a second supplier to be evaluated, determining a total credit score according to the service answering rate and the call duration compliance rate of the second supplier to be evaluated in combination with a preset dictionary value, and determining a credit rating based on the total credit score and a score rating rule.

14. The platform of claim 5 or 13, wherein the data management module is further configured to receive the credit rating and the corresponding provider sent by the credit management module, and perform an alarm according to the received credit rating and the corresponding provider in combination with an alarm rule.

15. The platform of claim 1, wherein the outbound module is further to: after each outbound task is executed, an outbound list is formed, and after the query operation of a user is received, the outbound list is queried according to the query operation, and information to be displayed is determined and displayed.

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