CN115564278A

CN115564278A - Performance data management system and method and computing equipment

Info

Publication number: CN115564278A
Application number: CN202211295120.XA
Authority: CN
Inventors: 张明明; 孙玉峰; 姜学娟; 马黎; 陈为敏
Original assignee: Hisense Group Holding Co Ltd
Current assignee: Hisense Group Holding Co Ltd
Priority date: 2022-10-21
Filing date: 2022-10-21
Publication date: 2023-01-03

Abstract

The application discloses a performance data management system, a performance data management method and computing equipment, which are used for improving the accuracy and efficiency of performance data management of enterprise workers. The application provides a performance data management system, includes: the data acquisition module is used for acquiring data of at least one performance management index corresponding to a target person according to the identification of the target person; and the data processing module is used for calculating according to the data of at least one performance management index corresponding to the target personnel, which is acquired by the data acquisition module, by using a preset calculation rule to obtain a calculation result corresponding to the at least one performance management index, wherein each performance management index corresponds to one preset calculation rule, and the calculation result corresponding to each performance management index is calculated by using the corresponding calculation rule.

Description

Performance data management system and method and computing equipment

Technical Field

The present application relates to the field of data processing technologies, and in particular, to a performance data management system, a performance data management method, and a computing device.

Background

With the requirement of digital transformation of enterprises in recent years, the outsourcing scale in the IT field is gradually increased, the outsourcing personnel scale in enterprise informatization is also increased, and correspondingly, the requirement on efficiency management of the outsourcing personnel is gradually improved. Information automation has also become an indispensable technology in enterprise management and operation. For a plurality of outsourcing personnel and a plurality of regulations and regulations in large and medium-sized enterprises, the accuracy and the efficiency of performance data management by only manpower are obviously low.

Disclosure of Invention

The embodiment of the application provides a performance data management system, a performance data management method and computing equipment, which are used for improving the accuracy and efficiency of performance data management of enterprise workers.

The performance data management system provided by the embodiment of the application comprises:

the data acquisition module is used for acquiring data of at least one performance management index corresponding to a target person according to the identification of the target person;

and the data processing module is used for calculating according to the data of at least one performance management index corresponding to the target personnel, which is acquired by the data acquisition module, by using a preset calculation rule to obtain a calculation result corresponding to the at least one performance management index, wherein each performance management index corresponds to one preset calculation rule, and the calculation result corresponding to each performance management index is calculated by using the corresponding calculation rule.

In some embodiments, the system further comprises:

the summary calculation module is used for performing report summary calculation according to a preset period based on a calculation result corresponding to at least one performance management index obtained by the data processing module to obtain at least one of the following reports:

the performance ranking report form of all target personnel comprises the performance score ranking of all outsourcing personnel, and the performance score of the outsourcing personnel is one performance management index and is obtained by adopting a corresponding calculation rule;

the project performance ranking report comprises preset performance score ranks of a plurality of projects and performance score ranks of outsourcing personnel under each project, and the performance score of each project is the sum of the performance scores of the outsourcing personnel under the project;

the department performance ranking report comprises preset performance score ranks of a plurality of departments and performance score ranks of outsourcing personnel under each department, and the performance score of each department is the sum of the performance scores of the outsourcing personnel under the department;

the target personnel overall performance report comprises calculation results corresponding to performance management indexes of multiple dimensions of multiple target personnel.

In some embodiments, the system further comprises:

and the page display calculation module is used for receiving a user request and outputting display page content according to the user request and the user identification and/or user authority, wherein the page content comprises a report which is corresponding to the user identification and/or user authority and is generated by the summary calculation module.

In some embodiments, the system further comprises:

the sensitive data isolation processing module is used for setting the corresponding relation between the user identification and/or the user authority and the page content;

and the page display calculation module outputs display page content according to the corresponding relation.

In some embodiments, the system further comprises:

the database is used for storing the data of at least one performance management index corresponding to the target personnel, which is acquired by the data acquisition module;

the database comprises at least one storage unit, and each storage unit is used for storing different types of data.

Correspondingly, the performance data management method provided by the embodiment of the application comprises the following steps:

acquiring data of at least one performance management index corresponding to a target person according to the identification of the target person;

and calculating according to the data of at least one performance management index corresponding to the target personnel by using a preset calculation rule to obtain a calculation result corresponding to the at least one performance management index, wherein each performance management index corresponds to a preset calculation rule, and the calculation result corresponding to each performance management index is calculated by adopting the corresponding calculation rule.

In some embodiments, the method further comprises:

and on the basis of a calculation result corresponding to at least one performance management index obtained by the data processing module, performing report summarizing calculation according to a preset period to obtain at least one of the following reports:

the performance ranking report form of all target personnel comprises the performance score ranking of all outsourcing personnel, and the performance score of the outsourcing personnel is one of the performance management indexes and is obtained by adopting a corresponding calculation rule for calculation;

In some embodiments, the method further comprises:

receiving a user request, and outputting and displaying page content according to the user request, the user identification and/or the user authority, wherein the page content comprises a report which corresponds to the user identification and/or the user authority and is generated by the summarizing and calculating module.

In some embodiments, the method further comprises: setting a corresponding relation between a user identifier and/or user authority and page content;

the outputting the content of the display page comprises: and outputting the content of the display page according to the corresponding relation.

Another embodiment of the present application provides a computing device, which includes a memory and a processor, wherein the memory is used for storing program instructions, and the processor is used for calling the program instructions stored in the memory and executing any one of the above methods according to the obtained program.

Furthermore, according to an embodiment, for example, a computer program product for a computer is provided, which comprises software code portions for performing the steps of the method as defined above, when said product is run on a computer. The computer program product may include a computer-readable medium having software code portions stored thereon. Further, the computer program product may be directly loaded into an internal memory of the computer and/or transmitted via a network through at least one of an upload process, a download process, and a push process.

Another embodiment of the present application provides a computer-readable storage medium having stored thereon computer-executable instructions for causing a computer to perform any one of the methods described above.

Drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present application, the drawings needed to be used in the description of the embodiments are briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present application, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.

Fig. 1 is a schematic structural diagram of a performance data management system according to an embodiment of the present application;

fig. 2 is a table showing a correspondence between performance management indicators and corresponding calculation rules thereof according to an embodiment of the present application;

fig. 3 is a schematic structural diagram of another performance data management system provided in an embodiment of the present application;

fig. 4 is a schematic structural diagram of a third performance data management system according to an embodiment of the present application;

fig. 5 is a schematic structural diagram of a fourth performance data management system according to an embodiment of the present application;

fig. 6 is a schematic structural diagram of a fifth performance data management system according to an embodiment of the present application;

fig. 7 is a schematic general flowchart of a performance data management method according to an embodiment of the present application;

fig. 8 is a specific flowchart of a performance data management method according to an embodiment of the present application;

fig. 9-15 are schematic diagrams of various presentation interfaces associated with performance data provided by embodiments of the present application;

FIG. 16 is a schematic diagram of an outsourcer personnel performance evaluation model provided by the embodiment of the present application;

fig. 17 is a schematic diagram of a preset general index for all target persons according to an embodiment of the present application;

fig. 18 to fig. 21 are schematic diagrams of specific preset indicators for the work types to which the target person belongs according to an embodiment of the present application;

fig. 22 is a schematic flowchart of a method for generating a performance assessment result according to an embodiment of the present application;

fig. 23 is a schematic diagram illustrating a processing flow of performance assessment related data according to an embodiment of the present application;

fig. 24 is a schematic general flow chart of a performance assessment result generation method according to an embodiment of the present application;

FIG. 25 is a block diagram of a computing device according to an embodiment of the present application;

fig. 26 is a schematic structural diagram of a performance evaluation result generation system according to an embodiment of the present application.

Detailed Description

The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only a part of the embodiments of the present application, and not all of the embodiments. All other embodiments obtained by a person of ordinary skill in the art based on the embodiments in the present application without making any creative effort belong to the protection scope of the present application.

Referring to fig. 1, a performance data management system provided in an embodiment of the present application includes:

the data acquisition module 11 is configured to acquire data of at least one performance management indicator corresponding to a target person according to an identifier of the target person;

the target person includes, for example, outsourcing personnel, but may also include all staff members, or persons within a certain range (e.g., a certain department, a subsidiary company, etc.).

The identification of the target person includes, for example, an identification such as an ID of the target person.

For example, the data acquiring module 11 acquires data of at least one performance management index corresponding to the target person from a data source through a third party platform (for example, a fusion integration platform) every morning zero; the data sources, such as a development task management system JIRA platform, a work order management system HIIT, a credit card (card punching system), and the like.

And the data processing module 12 is configured to perform calculation according to the data of the at least one performance management index corresponding to the target person, which is acquired by the data acquisition module, by using a preset calculation rule, so as to obtain a calculation result corresponding to the at least one performance management index, where each performance management index corresponds to a preset calculation rule, and the calculation result corresponding to each performance management index is calculated by using a corresponding calculation rule.

For example, referring to fig. 2, the at least one performance management indicator, for example, includes at least one of:

the number of persons staying in the field (monthly degree), i.e. the total number of target persons in the current month, and the corresponding calculation rule is, for example: the month to which outsourcing personnel belong is the field-staying personnel in the current month, and the number of the field-staying personnel in the current month is counted, wherein the outsourcing personnel comprise personnel in a resource pool and operation and maintenance personnel;

the data of the top ten and the bottom ten item ranks, the corresponding calculation rule is as follows: summarizing the project scores according to the actual scores of project outsourcing personnel, ranking according to the average value obtained by the outsourcing personnel number, and respectively displaying the project data of 10 items before ranking and the project data of 10 items after ranking;

a list of the sides, and the corresponding calculation rules are, for example: showing the first page of the excellent outsourcing personnel affairs of each department according to the month, and reporting that the outsourcing personnel is evaluated as A when a monthly exam is carried out in principle;

the detailed expenditure, the corresponding calculation rule for example: summarizing the cost situation of expenditure of outsourcing personnel by each department in the current month according to departments, wherein when the monthly newspaper is generated, if the expenditure cost in the current month is not inquired, the monthly fee is displayed, and if the expenditure cost in the current month is inquired, the expenditure cost in the current month is displayed;

expenditure costs (monthly), corresponding calculation rules such as: summarizing and summing according to monthly expenses of outsourcing personnel, namely monthly expenses of the outsourcing personnel;

outsourcing personnel annual profile-resolution efficiency, corresponding calculation rules such as: summarizing the change trend of the solution efficiency of outsourcing personnel in each month according to the year, displaying the solution efficiency of each month, and comparing the solution efficiency conditions of each month in the previous year and the current year;

the year profile of outsourcing personnel-daily average man-hour, the corresponding calculation rule is as follows: summarizing the daily average working hour change trend of the outsourcing personnel in each month according to the year, displaying the daily average working hour of the outsourcing personnel in each month, and comparing the daily average working hour conditions of the outsourcing personnel in each month in the previous year and the current year;

outsourcing personnel annual profile-expenditure costs, corresponding calculation rules such as: summarizing the daily average working hour variation trend of the outsourcing personnel in each month according to the year, and comparing the cost (called expenditure cost for short) paid by the outsourcing personnel in each month with the cost paid by the outsourcing personnel in each month in the previous year and the current year;

outsourcing personnel annual profile-personnel number, corresponding calculation rules such as: summarizing the variation trend of the outsourcing personnel in each month according to the year, displaying the quantity of the outsourcing personnel in each month, and comparing the quantity of the outsourcing personnel in each month in the previous year and the current year;

outsourcing personnel task solution efficiency (monthly), and corresponding calculation rules are as follows: (number of just-in-time processing of the jita task + number of single-in-time processing of the event) × 100/(number of just-in-time processing of the jita task + number of single-in-time processing of the event)%, where two digits after a decimal point are reserved;

outsourcing personnel task quantity and solution efficiency, and corresponding calculation rules are as follows: summarizing the task quantity and the solution efficiency ranking data of each department in the same month according to the department;

the man-hour (department dimension) of outsourcing personnel, and the corresponding calculation rule is, for example: summarizing daily average work hour ranking and work hour data of outsourcing personnel of each department in the same month according to the department;

the average daily working hours (monthly) of outsourcing personnel, and the corresponding calculation rules are as follows: inquiring the daily average work hour data of the outsourcing personnel in the attendance collection according to the relevance of the outsourcing personnel;

outsourcing people distribution (department dimension), corresponding calculation rules such as: summarizing the number and occupation ratio of outsourcing personnel of each department in the current month according to the department;

human requirements, corresponding calculation rules such as:

total amount of demand: the total number of human demands issued on the NPSRM in the month;

the meeting rate in the month: closing the total quantity of the demands/the total quantity of the demands for people in the same month;

the number of outsourcing personnel entering the field in the same month: the number of outsourcing personnel is tried in the same month.

The number of recommended resumes: the method comprises the following steps that the amount of recommended resumes is calculated by a duplication-removing calculation supplier, namely, one outsourcing person only corresponds to one resume, and a plurality of resumes of the same person, which are provided by different suppliers, are calculated as one resume;

number of interviews passed: the number of persons who pass the outsourcing and the number of persons who do not pass the outsourcing are tried on in the month;

the required recruitment duration is as follows: calculating the closing time of the demand minus the reporting time of the demand to obtain the completion time of the demand, and averaging the completion times of all the demands to obtain the average completion time of all the demands;

outsourcing personnel rank the data of the first ten and the last ten, and the corresponding calculation rule is as follows: according to the JIRA task quantity of outsourcing personnel, the HIIT task quantity, the solution efficiency, the daily average working hour and the daily average working hour of the outsourcing personnel, the percentage is 10%, the solution efficiency is 40%, the percentage is summed up, the scores of all the outsourcing personnel are ranked, and 10 outsourcing personnel before the ranking and 10 outsourcing personnel after the ranking are respectively displayed.

The resource pool is a classification of outsourcing personnel, namely outsourcing personnel signing a uniform format contract with different suppliers; the operation and maintenance personnel are outsourcing personnel who separately sign personalized contracts with suppliers, the suppliers and the contracts are in one-to-one relationship, and the contracts corresponding to the suppliers to which different operation and maintenance personnel belong are different.

The event sheet, such as a non-development-class task, is only technical support for a certain project and can be counted as a single event, such as programming support. The tasks and events are the dimension for measuring the workload.

The NPSRM is an outsourcing personnel demand issuing platform and can be regarded as a data source.

In some embodiments, referring to fig. 3, the system further comprises:

the summarizing calculation module 13 is configured to perform report summarizing calculation according to a preset period based on a calculation result corresponding to the at least one performance management index obtained by the data processing module, so as to obtain at least one of the following reports:

the department performance ranking report comprises preset performance score rankings of a plurality of departments and the performance score ranking of outsourcing personnel under each department, and the performance score of each department is the sum of the performance scores of the outsourcing personnel under the department;

In some embodiments, referring to fig. 4, the system further comprises:

and the page display calculation module 14 is configured to receive a user request, and output display page content according to the user request and the identifier and/or user permission of the user, where the page content includes a report corresponding to the identifier and/or user permission of the user and generated by the summary calculation module.

In some embodiments, referring to fig. 5, the system further comprises:

the sensitive data isolation processing module 15 is used for setting a corresponding relation between a user identifier and/or a user right and page content;

the page display calculating module 14 outputs the content of the display page according to the corresponding relationship.

In some embodiments, referring to fig. 6, the system further comprises:

a database 16 for storing data of at least one performance management index corresponding to the target person acquired by the data acquisition module 11;

the database 16 includes at least one storage unit (also referred to as a physical table), and each storage unit is used for storing different kinds of data.

The method provided by the embodiments of the present application is described below.

Referring to fig. 7, a performance data management method provided in an embodiment of the present application includes:

s101, acquiring data of at least one performance management index corresponding to a target person according to the identification of the target person;

and S102, calculating according to data of at least one performance management index corresponding to the target person by using a preset calculation rule to obtain a calculation result corresponding to the at least one performance management index, wherein each performance management index corresponds to a preset calculation rule, and the calculation result corresponding to each performance management index is calculated by using the corresponding calculation rule.

In some embodiments, the method further comprises:

receiving a user request, and outputting and displaying page content according to the user request, the user identification and/or the user authority, wherein the page content comprises a report which is generated by the summarizing and calculating module and corresponds to the user identification and/or the user authority.

the outputting of the presentation page content comprises: and outputting the content of the display page according to the corresponding relation.

Taking outsourcing personnel in a resource pool as target personnel, referring to fig. 8, the performance data management method provided by the embodiment of the application specifically includes:

s201, automatic data pulling:

the method comprises the steps of establishing connection with a preset fusion integration platform (a third-party platform) through an API (application programming interface), processing data through a task scheduling function of the preset fusion integration platform in the early morning background operation every day according to a personnel data collection range (such as an ID (identification) of an outsourcing personnel in a resource pool) required by monthly newspaper, extracting data from a development task management system JIRA (just in the error of the development of the resource management system), a work order management system HIIT (work order management system) and a credit card (card punching system), and storing the data into a public storage library.

S202, data processing:

and storing the data from the data source in the public storage library into a first physical table, executing a personnel performance calculation task 1. And the calculation result corresponding to the at least one performance management index can be used for further calculating according to the personnel in the resource pool to obtain the performance calculation result of each outsourcing personnel in the resource pool, and various calculation results are stored in the second physical table.

In the embodiment of the present application, a database is provided, where the database includes a plurality of physical tables, and the physical tables are respectively used for storing different data.

The common repository, i.e. the common database, is used for storing the data captured by the fusion integration platform from the data source.

S203, summarizing and calculating:

monthly summary calculations were performed daily at 2 am. The method specifically comprises the following steps:

the calculation rule (the last item of the table shown in fig. 2) is calculated according to the overall performance ranking of outsourcers, for example, the ranking ratio according to the number of tasks of each outsourcer: the JIRA accounts for 10%, the HIIT accounts for 10%, the solution efficiency ranking accounts for 40%, the daily average working hour accounts for 40%, the performance score of each outsourcing person is calculated, all outsourcing persons are ranked according to the performance score of each outsourcing person, a performance ranking report of all outsourcing persons is obtained, and the report is stored in a third physical table;

summarizing the project performance according to the projects to which the outsourcing personnel belong, namely summarizing the performance calculation results of all outsourcing personnel under any project to obtain a project performance ranking report, and storing the report in a fourth physical table;

summarizing department performance according to the department to which the outsourcing personnel belong, namely summarizing the performance calculation results of all outsourcing personnel under the department for any department to obtain a department performance ranking report, and storing the report into a fifth physical table;

and finally, summarizing to obtain a resource pool outsourcing personnel overall performance report (resource pool monthly report for short), wherein the target personnel overall performance report comprises: and outsourcing calculation results corresponding to performance management indexes of multiple dimensions such as personnel number, working hours, task solving efficiency, expenditure cost and the like, and storing the calculation results into a sixth physical table.

S204, sensitive data isolation processing:

as the personnel performance relates to different departments and different investments, data authority isolation is needed, namely, the corresponding relation between user identification and/or user authority and page content is set;

for example, personnel in the department A can only check the data of the department A, and managers and general managers can check the performance data of all the personnel in the department, so that the information is convenient to be confidential, and the data is transparent.

S205, page display calculation:

after the calculation, in order to realize full-automatic display, page display calculation is required, the role (authority) of a person is automatically determined through the ID of a login person, and corresponding visible content is displayed, namely, the content of a display page is output according to the corresponding relation between the user identification and/or the user authority and the content of the page;

for example: the general manager can see all types of reports, including:

the resource pool personnel overall performance report, for example, the interface shown in fig. 9, includes the display of the calculation results corresponding to the performance management indexes of multiple dimensions, such as the number of outsourcing personnel, the working hours, the task solving efficiency, the expenditure cost, and the like; and displaying the corresponding data through a histogram. It should be noted that the bar chart in fig. 9 shows the number of outsourcing persons in each month of the year and each month of the previous year, and if the user clicks the solution efficiency, the average daily hour, and the expense cost on the interface, the corresponding bar chart is also shown in a similar manner, which is not shown in fig. 9.

A resource pool personnel performance ranking report, such as the interface shown in fig. 10, on which the relevant performance information of the first ten personnel and the last ten personnel can be displayed;

a project performance ranking report, such as the interface shown in fig. 11, on which the relevant information about the performance of the top ten projects and the bottom ten projects can be displayed;

the department performance ranking report can show the relevant information of the performance of the first ten departments and the last ten departments in the same way as the interface shown in the figure 11;

in addition, the embodiment of the present application may also provide other interfaces, specifically, for example:

resource pool staff distribution information for the department dimension shown in FIG. 12, including the number of people and the percentage for each department;

resource pool per person labor-hour information for department dimensions shown in fig. 13, including per person labor-hour information for personnel for each department;

FIG. 14 is a display interface showing the number of tasks and solution efficiency of the resource pool, including the number of tasks and corresponding solution efficiency data for outsourcing personnel in the current month for each department;

FIG. 15 is a display interface of the resource pool expenditure details, which includes cost data for outsourcing personnel expenditure in the last month of each department.

As another example, the detailed introductory information of one or more persons with the highest performance ranking, including photos, profiles, hobbies, and the like, about the person may also be presented from different dimensions (departments, projects, crew, etc.) (the relevant figures are not specifically presented again).

In addition, the performance data of all outsourcing personnel such as the resource pool, the operation and maintenance personnel and the like which are automatically generated in real time can be displayed for the general manager at any time.

Next, a method for generating performance appraisal results, which is related to the performance data management system and method provided in the embodiment of the present application, will be described.

According to the embodiment of the application, the quantitative and visual management of the work performance of outsourcing personnel is realized through the design of the performance statistical indexes of various types of outsourcing personnel, the performance data of the outsourcing personnel is automatically generated through a system, and the work efficiency of outsourcing site management is improved. Through online change outsourcing management system, the management and control is concentrated to the relevant work of outsourcing, changes original manual platform account mode off-line into online processing, increases substantially the managerial efficiency, has practiced thrift the outsourcing management cost, realizes the concentrated management and control and the colleges and universities configuration of outsourcing resource for impel digital agile transition pace, for example automatic generation personnel performance index, contain man-hour, task quantity, work efficiency etc..

The outsourcing personnel performance evaluation model provided by the embodiment of the application is shown in fig. 16 and comprises evaluation latitude, proportion, quantitative content and index source. The evaluation latitudes are latitudes related to performance evaluation results of outsourcing personnel, such as five evaluation latitudes including working quantity, working quality, working specification, working efficiency and working attitude, each evaluation latitude corresponds to one proportion, the score of each latitude is multiplied by the corresponding proportion, and then the scores of the five latitudes are multiplied by the sum of the corresponding proportions to serve as the total performance evaluation score of the outsourcing personnel. How to calculate the score of each latitude, as described in fig. 16, performance evaluation calculation rules of different latitudes, for example, the first latitude: the working amount, two indexes are needed in the calculation rule of the latitude score, namely the amount of tasks completed by outsourcing personnel and the amount of submitted documents, and the sum of the amount of tasks completed by outsourcing personnel and the amount of submitted documents obtained from the index source is multiplied by 25 percent, namely the latitude score of the working amount of the outsourcing personnel; the monthly task number is required to be not less than 5, and if the task number without special reasons is 0, the whole latitude of the working number is 0 point. The index used by the performance evaluation calculation rule for each latitude may be various, and the data source of the index may be various, for example, the index may be from an existing system, a database, and the like, and for example, the index source of the work amount for the first latitude may include JIRA and HIIT.

The performance assessment indicators of outsourcing personnel are specifically exemplified below. In the embodiment of the application, the general indicators preset by all outsourcing personnel and the specific indicators preset by the work types to which the outsourcing personnel belong can be determined, namely, some types of outsourcing personnel are divided, each type of outsourcing personnel has a more detailed performance assessment indicator which is more accordant with the work property, and therefore compared with the general indicators, the performance assessment obtained by using the specific indicators is more detailed. As for the specific adoption of the general indexes or the specific indexes, the selection can be carried out according to the actual needs.

With respect to the general indicators, see fig. 17, for example, the following indicators are included: the number of completed tasks of personnel, the task solving efficiency of personnel, the daily average working hour of personnel, the late-arrival and early-retreat situation of personnel, the completion number of documents such as requirements/development design/test/training/system use specifications, weekly reports and daily work specifications. Wherein, different indexes can correspond to different evaluation latitudes (also called index types).

Specifically, for example, regarding the number of tasks completed by the person therein:

and (3) index definition: the number of tasks performed by the individual.

The index requirement is as follows: the number of monthly tasks is not less than 5. For example, if the number of the evaluation latitudes is less than 5, the overall score of the evaluation latitude corresponding to the index is zero.

And (3) statistical rules: counting the total number of one or the combination of the following contents:

the number of JIRA tasks completed by the individual (the monthly status changes to the number of tasks to be integrated);

number of HIIT work orders (number of HIIT work orders processed in the month);

the number of defects is verified (the number of tasks to verify closure is counted by the jira task field "tester").

As another example, with respect to the average man-hour per day among them:

and (3) index definition: the signal-to-hong sign-in day average working time length; the envelope is an existing data source, outsourcing personnel can sign in and sign off from work through the APP, and therefore the average working time of the work day is counted.

The index requirement is as follows: the average daily working time of outsourcing personnel is not less than 8 hours. For example, if the time is less than 8 hours, the overall score of the evaluation latitude corresponding to the index is zero.

And (3) statistical rules: and dividing the total time length of signing in by the number of actual attendance days of the outsourcing personnel by the total time length of signing in by the number of the letter hong moon of the outsourcing personnel, and taking the obtained value as the daily average working time length of the outsourcing personnel.

The other indicators shown in fig. 17 are shown in the indicator description in fig. 17, and are not repeated one by one.

As for the specific index, for example, there are four types of work specific indexes as follows: evaluation indexes of developers, evaluation indexes of testers, evaluation indexes of operation and maintenance personnel and evaluation indexes of implementation consultants; wherein:

the assessment indexes of the developers, as shown in FIG. 18, for example, include six assessment indexes shown in FIG. 18.

Specifically, for example: number of tasks completed in the development month:

the index definition: and (4) counting the user stories, required tasks, subtasks, defects and the number of the sub-defects which are finished by the development month.

And (3) statistical rules: and counting the number of the tasks from the task state modification to the state to be integrated in the current month.

The other indicators shown in fig. 18 are shown in the indicator description in fig. 18, and are not described in detail.

The assessment indexes of the testers are shown in FIG. 19, and for example, five assessment indexes shown in FIG. 19 are included.

Specifically, for example: regarding the number of monthly added defects:

and (3) index definition: and counting the number of the monthly report defects and sub-defects of the testers.

And (3) statistical rules: and counting the number of monthly reported defects and sub-defects of the testers according to the JIRA creator and the creation date field.

Other indicators shown in fig. 19 are shown in the indicator description in fig. 19, and are not repeated.

The operation and maintenance personnel assessment indexes are shown in fig. 20, and include five assessment indexes shown in fig. 20, for example.

Specifically, for example: regarding the number of HIIT work order processes:

and (3) index definition: the HIIT work number processed by the operation and maintenance personnel.

The index requirement is as follows: the number of monthly processing tasks is not less than 5; for example, if the number of the evaluation latitudes is less than 5, the overall score of the evaluation latitude corresponding to the index is zero.

And (3) statistical rules: and (5) counting the total monthly processing work order number of HIIT operation and maintenance personnel.

The other indicators shown in fig. 20 are shown in the indicator description in fig. 20, and are not repeated.

The administration advisor assessment index, as shown in fig. 21, for example, includes six assessment indexes shown in fig. 21.

Specifically, for example: number of documents on monthly completion requirements:

and (3) index definition: the number of "demand design tasks" completed monthly by the implementing advisor is counted.

And (3) statistical rules: and counting the number of the tasks for modifying the task state to the closed state in the current month.

Other indicators shown in fig. 21 are shown in the indicator description in fig. 21, and are not repeated.

An example of a specific embodiment of a performance evaluation result generation method is given below.

Referring to fig. 22, the specific steps include:

step one, automatically extracting data: data are processed in the background every morning, and the data are extracted from data sources such as a JIRA platform, a work order management system HIIT, a credit card system and the like.

That is, in this step, the data of the performance evaluation index corresponding to the target person provided by the data source is acquired according to the preset period.

Step two, data processing: after the data are extracted in the first step in a full amount, the data are stored in a physical table through a public storage library, the data are scheduled through a task book on the last day of each month, and according to the unique identification (personnel account) of outsourcing personnel and the calculation rule in the evaluation index model, the data of performance evaluation indexes such as the number of the days of the outsourcing personnel on duty in the current month, the actual number of the days of the outsourcing personnel on duty, the number of tasks finished in the current month according to a plan, the task solution efficiency, the daily time of the outsourcing and the like are automatically calculated.

That is, in this step, the data of the performance evaluation index corresponding to the target person is stored in a preset physical table, and the physical table includes the corresponding relationship between at least one target person and the data of the performance evaluation index.

Step three, submitting a task book: and (4) the outsourcing personnel log in the system through the account number, submit the task book after selecting the month, automatically generate the evaluation data of the previous month of the outsourcing personnel according to the data calculated in the step two, and initiate the subsequent evaluation process.

That is, in this step, when a preset trigger condition is met, data of at least one performance evaluation index corresponding to a target person is acquired from the preset physical table according to the identification of the target person.

Wherein the preset trigger condition comprises:

a preset time of month (e.g., last day of month) arrives, and/or a task book submitted by the target person is received.

Step four, data isolation processing:

specifically, in this step, a corresponding relationship between the system user and the review permission of the review data of the outsourcing personnel is established, and different system users can correspond to the review permission of the review data of different outsourcing personnel. For example, outsourcing personnel can only check and submit monthly task books of the outsourcing personnel, corresponding suppliers can only check the task books of the administrative personnel, and project responsible personnel of the enterprise can only check evaluation data of the outsourcing personnel of the administrative personnel.

And fifthly, automatically calculating the performance of the personnel by the system.

After the system generates a task book and outsourcing personnel clicks and submits, a follow-up process auditing node can check personnel attendance data, task details and solution efficiency in real time, budgets of suppliers, departments to which the personnel belong and corresponding personnel are automatically displayed by the system, and performance statistics results of outsourcing personnel such as personnel appraisal grades are automatically displayed according to personnel performance data and a preset ranking mode.

That is, after the performance evaluation result of the target person (i.e., the task book) is generated, the step may further output the performance evaluation result of the target person to one or a combination of the following system users: the target person, the person department of the target person, the management department of the target person, the supplier of the target person, and so on.

And step six, auditing the task book.

And the examination and approval personnel recheck the performance indexes displayed in the task book and can adjust the values of the performance indexes evaluated by the personnel according to the actual conditions. The examining and approving person may be, for example, a person-using department of the target person, a management department of the target person, or the like.

That is, this step may receive feedback information of a system user (e.g., the approver), and finally generate a performance evaluation task book of the target person according to the feedback information.

And step seven, auditing the passed task book in the step six, and automatically accounting the fees to be paid in the month according to the personnel level, the corresponding level fees, the number of days to be paid out, the actual number of days to be paid out and other parameters in the personnel information in the task book, and generating the fee detail.

That is, in this step, for each target person, details of the fee to be paid to the target person are generated based on the performance evaluation task book of the target person.

A more specific data processing flow related to performance assessment provided in the embodiment of the present application is shown in fig. 23, and includes processing procedures of four types of users, namely, outsourcing personnel, employment department, management department, and outsourcing company, and specific processing of various types of users is shown in fig. 23, which is not described herein again.

To sum up, referring to fig. 24, a performance assessment result generating method provided in an embodiment of the present application generally includes:

s301, acquiring data of at least one performance appraisal index corresponding to a target person (such as an outsourcing person) according to the identification (such as the ID of the outsourcing person) of the target person;

s302, calculating the data of at least one performance evaluation index corresponding to the target person by adopting a preset performance evaluation calculation rule (such as a calculation rule in the outsourced person performance evaluation model) according to the data of the at least one performance evaluation index corresponding to the target person to obtain a performance evaluation result of the target person; the preset performance evaluation calculation rules comprise at least one performance evaluation calculation rule of an evaluation latitude, and each performance evaluation calculation rule of the evaluation latitude is used for calculating data of a performance evaluation index corresponding to the evaluation latitude to generate an evaluation result corresponding to the evaluation latitude. For example, the different evaluation latitudes correspond to different indexes and corresponding quantification modes to obtain corresponding scores.

In some embodiments, the performance evaluation result of the target person is a comprehensive evaluation result obtained by adding products of the evaluation result corresponding to each evaluation latitude and a preset proportion.

In some embodiments, the method further comprises:

acquiring data of performance evaluation indexes corresponding to target personnel, which are provided by data sources (such as a development task management system JIRA platform, a work order management system HIIT, a credit card system on duty and the like) according to a preset period (such as a preset time point every day);

and storing the data of the performance evaluation indexes corresponding to the target personnel into a preset physical table, wherein the physical table comprises the corresponding relation between at least one target personnel and the data of the performance evaluation indexes.

In some embodiments, the obtaining data of at least one performance assessment indicator corresponding to a target person based on an identification of the target person comprises:

and acquiring data of at least one performance appraisal index corresponding to the target person from the preset physical table according to the identification of the target person.

In some embodiments, when a preset trigger condition is met, acquiring data of at least one performance evaluation index corresponding to a target person from the preset physical table according to the identification of the target person;

wherein the preset trigger condition comprises:

a preset time of month (e.g., last day) and/or a task book submitted by the target person.

In some embodiments, the data of at least one performance evaluation indicator corresponding to the target person is obtained according to the type of the performance evaluation indicator (a general indicator or a non-general indicator (i.e., the various specific indicators described above)) according to the identification of the target person.

In some embodiments, the method further comprises: determining the performance appraisal index type according to the user indication; the performance evaluation index type is a specific index (such as a developer assessment index) preset for the work type to which the target person belongs, or a general index preset for all target persons.

That is to say, in the embodiment of the application, the enterprise user may select whether to evaluate outsourcing personnel by using a general index or by using a more detailed specific index.

In some embodiments, the method further comprises:

and outputting the performance appraisal result of the target person to one or a combination of the following system users: the target person, a person-using department of the target person, a management department of the target person, and a supplier of the target person;

receiving feedback information (which may include confirmation information of outsourcing personnel, checking confirmation information of an auditing node, modification and/or confirmation information of an approving personnel, and the like) of the system user, and finally generating a performance appraisal task book (namely a task book which is finally approved) of the target personnel according to the feedback information; the auditing nodes are personnel with performance appraisal result viewing permission, and the approving personnel are personnel with performance appraisal result modification permission; specifically, which personnel are set as the auditing nodes and the approving personnel can be determined according to actual needs, and the embodiment of the application is not limited;

and generating the expense details to be paid to the target personnel according to the performance appraisal task book of the target personnel, for example, automatically calculating the expense details to be paid to the personnel in the month according to personnel level, corresponding level expense, attendance days and actual attendance day proportion in personnel information and the like.

The following describes an apparatus or device provided in the embodiments of the present application, where technical features the same as or corresponding to those described in the above systems and methods are explained or illustrated, and are not further described later.

Referring to fig. 25, a computing device (for example, any terminal device, network device, or the like) provided in an embodiment of the present application includes: a memory 620 and a processor 600, wherein the memory 620 is used for storing program instructions, and the processor 600 is used for calling the program instructions stored in the memory 620 and executing any one of the above methods according to the obtained program.

In particular, when the computing device is used to execute the performance management method described above:

the processor 600, which is used to read the program in the memory 620, executes the following processes:

In some embodiments, the processor 600, further configured to read the program in the memory 620, performs the following processes:

and performing report summarizing calculation based on a calculation result corresponding to at least one performance management index obtained by the data processing module according to a preset period to obtain at least one of the following reports:

the project performance ranking report comprises a plurality of preset project performance score rankings and a performance score ranking of outsourcing personnel under each project, wherein the performance score of each project is the sum of the performance scores of the outsourcing personnel under the project;

In some embodiments, the processor 600, further configured to read the program in the memory 620, performs the following processes: setting a corresponding relation between a user identifier and/or user authority and page content;

When the computing device is used for executing the performance appraisal result generation method:

acquiring data of at least one performance evaluation index corresponding to a target person according to the identification of the target person;

calculating the data of at least one performance evaluation index corresponding to the target person by adopting a preset performance evaluation calculation rule according to the data of at least one performance evaluation index corresponding to the target person to obtain a performance evaluation result of the target person; the preset performance evaluation calculation rules comprise at least one performance evaluation calculation rule of an evaluation latitude, and each performance evaluation calculation rule of the evaluation latitude is used for calculating data of a performance evaluation index corresponding to the evaluation latitude to generate an evaluation result corresponding to the evaluation latitude.

acquiring data of performance appraisal indexes corresponding to target personnel, which are provided by a data source, according to a preset period;

and acquiring data of at least one performance evaluation index corresponding to the target person from the preset physical table according to the identification of the target person.

wherein the preset trigger condition comprises:

the preset time of each month is reached, and/or the task book submitted by the target person is received.

In some embodiments, data for at least one performance assessment indicator corresponding to the target person is obtained based on the identification of the target person by performance assessment indicator type.

In some embodiments, the processor 600, further configured to read the program in the memory 620, performs the following processes: determining the performance appraisal index type according to the user indication; the performance evaluation index type is a specific index preset aiming at the work type of the target personnel or a general index preset aiming at all the target personnel.

and outputting the performance appraisal result of the target person to one or a combination of the following system users: the target person, a person using department of the target person, a management department of the target person, and a supplier of the target person;

receiving feedback information of the system user, and finally generating a performance appraisal task book of the target personnel according to the feedback information;

and generating the expense detail to be paid to the target personnel according to the performance appraisal task book of the target personnel.

In some embodiments, a computing device provided by embodiments of the present application further includes a transceiver 610 for receiving and transmitting data under the control of the processor 600.

In fig. 25, among other things, the bus architecture may include any number of interconnected buses and bridges, with one or more processors, represented by processor 600, and various circuits, represented by memory 620, being linked together. The bus architecture may also link together various other circuits such as peripherals, voltage regulators, power management circuits, and the like, which are well known in the art, and therefore, will not be described any further herein. The bus interface provides an interface. The transceiver 610 may be a number of elements including a transmitter and a receiver that provide a means for communicating with various other apparatus over a transmission medium.

In some implementations, the computing device also includes a user interface 630, and the user interface 630 can be an interface capable of externally interfacing with a desired device, including but not limited to a keypad, a display, a speaker, a microphone, a joystick, and the like.

The processor 600 is responsible for managing the bus architecture and general processing, and the memory 620 may store data used by the processor 600 in performing operations.

In some embodiments, the processor 600 may be a CPU (central processing unit), an ASIC (Application Specific Integrated Circuit), an FPGA (Field-Programmable Gate Array), or a CPLD (Complex Programmable Logic Device).

Referring to fig. 26, a performance assessment result generating system according to an embodiment of the present application includes:

the data acquisition module 261 is configured to acquire, according to the identifier of the target person, data of at least one performance evaluation index corresponding to the target person;

the result generating module 262 is configured to calculate, according to the data of the at least one performance evaluation indicator corresponding to the target person, the data of the at least one performance evaluation indicator corresponding to the target person by using a preset performance evaluation calculation rule, so as to obtain a performance evaluation result of the target person; the preset performance evaluation calculation rules comprise at least one performance evaluation calculation rule of an evaluation latitude, and each performance evaluation calculation rule of the evaluation latitude is used for calculating data of a performance evaluation index corresponding to the evaluation latitude to generate an evaluation result corresponding to the evaluation latitude.

In some embodiments, the data acquisition module 261 is further configured to:

storing data of performance evaluation indexes corresponding to target personnel into a preset physical table, wherein the physical table comprises a corresponding relation between at least one target personnel and the data of the performance evaluation indexes;

the data obtaining module 261 obtains, from the preset physical table, data of at least one performance evaluation indicator corresponding to a target person according to an identifier of the target person.

In some embodiments, when a preset trigger condition is met, the data obtaining module 261 obtains, according to an identifier of a target person, data of at least one performance evaluation index corresponding to the target person from the preset physical table;

wherein the preset trigger condition comprises:

In some embodiments, the system further comprises:

the performance evaluation index type confirmation module is used for determining the type of the performance evaluation index according to the indication of a user; the performance evaluation index type is a specific index preset aiming at the work type of the target personnel or a general index preset aiming at all the target personnel;

the data obtaining module 261 obtains data of at least one performance evaluation index corresponding to the target person according to the type of the performance evaluation index and the identifier of the target person.

In some embodiments, the system further comprises:

and the performance output module is used for outputting the performance appraisal result of the target personnel to one or a combination of the following system users: the target person, a person-using department of the target person, a management department of the target person, and a supplier of the target person;

the feedback module is used for receiving feedback information of the system user and finally generating a performance appraisal task book of the target personnel according to the feedback information;

and the fee generating module is used for generating the fee detail to be paid to the target personnel according to the performance appraisal task book of the target personnel.

It should be noted that the performance appraisal result generation system provided in the embodiment of the present application may be combined with the performance data management system provided in the embodiment of the present application, that is, the embodiment of the present application provides a personnel management system, which includes the performance appraisal result generation system provided in the embodiment of the present application and the performance data management system provided in the embodiment of the present application, and may execute any one of the above methods to implement corresponding functions, which is not described in detail.

In addition, it should be noted that, in the embodiment of the present application, the division of the module and the unit is schematic, and is only a logic function division, and there may be another division manner in actual implementation. In addition, functional modules and units in the embodiments of the present application may be integrated into one processing unit, or each of the modules and units may exist alone physically, or two or more modules and units may be integrated into one unit. The integrated modules and units can be realized in a hardware form, and can also be realized in a software functional unit form.

The integrated modules, units, if implemented in the form of software functional units and sold or used as separate products, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present application may be substantially implemented or contributed by the prior art, or all or part of the technical solution may be embodied in a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, a network device, or the like) or a processor (processor) to execute all or part of the steps of the method according to the embodiments of the present application. And the aforementioned storage medium includes: various media capable of storing program codes, such as a usb disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk.

The computing device provided in the embodiment of the present application may specifically be a desktop computer, a portable computer, a smart phone, a tablet computer, a Personal Digital Assistant (PDA), and the like. The computing device may include a Central Processing Unit (CPU), memory, input/output devices, etc., the input devices may include a keyboard, mouse, touch screen, etc., and the output devices may include a Display device, such as a Liquid Crystal Display (LCD), a Cathode Ray Tube (CRT), etc.

The memory may include Read Only Memory (ROM) and Random Access Memory (RAM), and provides the processor with program instructions and data stored in the memory. In the embodiments of the present application, the memory may be used for storing a program of any one of the methods provided by the embodiments of the present application.

The processor is used for executing any one of the methods provided by the embodiment of the application according to the obtained program instructions by calling the program instructions stored in the memory.

Embodiments of the present application also provide a computer program product or computer program comprising computer instructions stored in a computer-readable storage medium. The processor of the computer device reads the computer instructions from the computer-readable storage medium, and executes the computer instructions, so that the computer device executes the method of any of the above embodiments. The program product may employ any combination of one or more readable media. The readable medium may be a readable signal medium or a readable storage medium. A readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples (a non-exhaustive list) of the readable storage medium include: an electrical connection having one or more wires, a portable disk, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

Embodiments of the present application provide a computer-readable storage medium for storing computer program instructions for an apparatus provided in the embodiments of the present application, which includes a program for executing any one of the methods provided in the embodiments of the present application. The computer-readable storage medium may be a non-transitory computer-readable medium.

The computer-readable storage medium can be any available media or data storage device that can be accessed by a computer, including, but not limited to, magnetic memory (e.g., floppy disks, hard disks, magnetic tape, magneto-optical disks (MOs), etc.), optical memory (e.g., CDs, DVDs, BDs, HVDs, etc.), and semiconductor memory (e.g., ROMs, EPROMs, EEPROMs, non-volatile memory (NAND FLASH), solid State Disks (SSDs)), etc.

It will be apparent to those skilled in the art that various changes and modifications may be made in the present application without departing from the spirit and scope of the application. Thus, if such modifications and variations of the present application fall within the scope of the claims of the present application and their equivalents, the present application is intended to include such modifications and variations as well.

Claims

1. A performance data management system, the system comprising:

2. The system of claim 1, further comprising:

3. The system of claim 1, further comprising:

and the page display calculation module is used for receiving a user request and outputting and displaying page content according to the user request and the user identifier and/or user authority, wherein the page content comprises a report which corresponds to the user identifier and/or user authority and is generated by the summary calculation module.

4. The system of claim 3, further comprising:

5. The system of claim 1, further comprising:

6. A performance data management method, the method comprising:

7. The method of claim 6, further comprising:

8. The method of claim 6, further comprising:

9. The method of claim 6, further comprising: setting a corresponding relation between a user identifier and/or user authority and page content;

10. A computing device, comprising:

a memory for storing program instructions;

a processor for invoking program instructions stored in said memory for executing the method of any of claims 6 to 9 in accordance with the obtained program.