CN1155361A - intelligent communication network - Google Patents
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Abstract
所描述的是一种用在智能通信网络中为用户提供服务的服务节点。该节点包括服务确定装置，设来用于确定多个服务；第一资源包括语音段存储器，使用时该存储器包含语音段，每个语音段具有相应的识别码及资源控制装置，设置来将接收的指令信号转换成相应的一系列语音段识别码用于相应于指令信号的语音通告，根据所述语音段识别码访问语音段存储器，以产生用于语音通告的相应语音段及当产生出通告的最后语音段时提供通告结束信号；一个交换器，设来将第一资源装置与被网络连到服务节点的进入呼叫相连接；及节点控制装置，设来响应这种进入呼叫及将呼叫细节送到服务确定装置以便在需要时对呼叫进行处理及排队，将信号从服务确定装置送到第一资源装置及交换器，及将通告结束信号从第一资源装置送到服务确实装置。
What is described is a service node used in an intelligent communication network to provide services for users. The node includes a service determination device configured to determine a plurality of services; the first resource includes a voice segment memory, which contains a voice segment during use, and each voice segment has a corresponding identification code and a resource control device configured to receive The command signal is converted into a corresponding series of voice segment identification codes for the voice notification corresponding to the command signal, and the voice segment memory is accessed according to the voice segment identification code to generate the corresponding voice segment for voice notification and when the notification is generated Announcement end signal is provided during the last speech segment of the last voice segment; A switch is arranged to connect the incoming call that the first resource device is connected to the service node by the network; And the node control device is arranged to respond to this incoming call and call details to the service determining means for processing and queuing the call if required, a signal is sent from the service determining means to the first resource means and the switch, and an announcement end signal is sent from the first resource means to the service confirming means.
Description
The present invention relates in intelligent communication network, provide the service node and the method for service.
Before storage program control type (SPC) switch occurred, PSTN (PSTN) comprised electromechanical switching equipment, and for example stepping and crossbar switch reach electron exchanger, as TXE2 and TXE4 switch.But even state-of-the-art these types also only can carry out a limited number of function, in addition only can switched call, that is, make to be connected between input channel or circuit and the output channel.In addition, these additional functions are limited in the operation that improves network performance, and for example, repeated attempt is via the outgoing route number of achieving the goal of a replacement when first selects the path to take.
SPC exchange function make the user by use * or # key on their telephone keyboard input signal to control various Additional Services.But introduce new service or revise existing service and mean that control program must be updated on each SPC switch.
The notion of current intelligent communication network is based on the main body of a digital main crosspoint of interconnection (DMSU), be connected on office's switch (normally each innings switch is connected in two DMSU, so that network resilience is provided when a DMSU fault) on the DMSU and each position to provide and serve and control by discrete service node at network.
Each service node is connected on the DMSU of network, and its service of being dialled in by the user of identification enters numeral, and will call out with service node and be connected, in order to offer user institute requested service.
According to a first aspect of the invention, provide a kind of service node that service is provided for the user in the intelligent communication network that is used in, it comprises:
Device is determined in service, establishes to be used for determining a plurality of services;
A resource devices, it comprises and is used to discern the data that the user provides and stores these devices that are identified data and a voice segments memory, this memory comprises voice segments during use, each voice segments has corresponding identification code and resource devices control device, if converting the command signal that receives to corresponding a series of voice segments identification code is used for announcing corresponding to the voice of command signal, according to described voice segments identification code access voice segment memory, be used for the corresponding voice segments of voice announcement and the announcement end signal is provided when producing announcement with last voice segments with generation;
An interchanger, establish with resource devices with linked entering of service node by network and call out and to be connected; And
The node control device, if responding this entering calls out and call details is delivered to service determine device so that when needed calling is handled and lined up, signal is delivered to resource devices and delivered to interchanger from serving definite device, and will announce end signal and deliver to the definite device of service from resource devices.
If service is determined device and has all service control that it will receive the voice segments signal that is produced by resource by instructing resource produce first voice segments, waiting for, and transmission is used for the instruction of next voice segments then, and set up an announcement by that analogy.An advantage of the invention is that interval between the voice segments can be best voice and replays to determine and directly controlled by resource, rather than the transmission of suffering by signal and handle time-delay and determine, these time-delays must be on communication line be communicated by letter with resource because of the node control device and are caused.Another advantage is to provide the affirmation of data and storage to be located in the resource devices user, and service determines that device does not relate to these functions and only resource devices sent instruction to return customer-furnished data.All control specific energy service operations faster mutually and simplify software code with service in this distribution of serving service composition between definite device and the resource devices by the definite device of service.
Best, described resource devices comprises first resource and second resource separately, first resource comprises described voice segments memory, second resource comprises and describedly is used to discern the data that the user provides and the device of storage institute recognition data, and wherein first resource establish instruct second resource with being connected and instructing second resource to start its identification and storage device and provide these to store data to first resource between the calling is provided.
First resource can be provided with through itself making described connection.
Preferably this resource devices comprises that also the corresponding data of the database of a user related data and one user by will identification in data being provided and the being stored in customer data base affirmation user that compares provides the device of data.
Preferable is that described resource devices comprises information resources separately, these information resources comprise the database of described user related data and describedly provide the device of data by the corresponding data of user in data being provided and being stored in customer data base that will the identification affirmation user that compares, and first resource is provided by the data that recognition data is offered information resources and instructs its affirmation to be provided, and will indicate the signal of confirming the result to offer first resource.
First resource can send the data to service and determine device, or depends on the circumstances, and instructs second resource to send the data to service and determines device.
In this service node, first resource can be provided with and produce announcement to provide a plurality of services of user relevant sequence number selection, reaches when produce other corresponding announcement when the user receives identification serial number and selects so that different a plurality of service associated sequence numbers to be provided.
The resource devices of this service node will comprise the possibility of the multiple combination of this first resource, have or do not have second resource (reach information resources, depend on the circumstances), so that can handle the calling to many whiles of service.This resource devices will have the advantage that enough intelligence is carried out very most service and obtained to reduce and serve definite device traffic, but not be too intelligent, and that will make resource become the most of excessively of service node cost.
According to a second aspect of the invention, provide a kind of and carried out method of operating to being used in the intelligent communication network for the user provides the service node of service, it may further comprise the steps:
Reception is connected to entering of service node by network and calls out and will enter call details and deliver to service and determine that device is so that when needed to call treatment and queuing;
Response is connected to resource devices from the request of serving definite device and enters calling;
To determine that the command signal of device sends to resource devices from service;
To convert corresponding a series of voice segments identification code by the command signal that resource devices receives to;
According to described voice segments identification code access voice segment memory;
Produce corresponding voice segments;
The announcement end signal is provided when producing the last voice segments of announcement;
On resource devices, receive the data that the user provides;
The user that identification receives provides data; And
Store these recognition data.
Best, described conversion, visit, to produce and step is provided be to be carried out by first resource of described resource devices, reaching described identification and storing step is to be carried out by second resource of separating in the described resource devices, and comprises that response second resource that instruction will separate from first resource is connected to the step that enters calling.
Also the user that may provide affirmation to discern provides the step of data.
Confirm what step can be carried out by the information resources that separate in the resource devices.
Can also be provided with and produce announcement, reach when the step of other corresponding announcement to provide different a plurality of service associated sequence numbers to select is provided when the user receives identification serial number so that the user to be provided a plurality of service associated sequence numbers selections.
To specially for carrying out example according to service node of the present invention be described by the example mode of reference accompanying drawing now,
Accompanying drawing is:
Fig. 1 is the circuit sketch plan of service node service logic actuating equipment;
Fig. 2 is the figure that the calling example memory address in the service that is provided by service node is provided in expression;
Fig. 3 is the figure that the expression call event is handled;
Fig. 4 is that routine initialized figure is called out in expression;
Fig. 5 is that expression is to calling out the figure of routine resource allocation;
Fig. 6 is the figure that voice pathway connects between expression resource and the caller;
Fig. 7 is the figure of the expression resource instruction of being sent by applying portion;
Fig. 8 is the figure of expression resource response;
Fig. 9 is the figure of the program of expression when using end;
Figure 10 is the figure of the program of expression when call clearing; And
Figure 11 is the figure of the program of expression when resource is removed.
As can seeing in Fig. 1, the major part of service node of the present invention is to be called the Central Control Function of service logic actuating equipment (SLEE) 10 and it has constituted control device of the present invention.
SLEE10 comprises: each application programming interfaces (API) processor 11a to 11n, they are used for each a plurality of applicable cases of a plurality of application type 13a to 13n, each of 12a to 12n (constitute service of the present invention and determine device), a call model processor 14, directory processor 15 and one are used for each the management processor of a plurality of subsystems of this node, name is called SLEE management system 16, interchanger 17, billing system 18, a plurality of intelligent peripheral (IP) resources 19, and a plurality of conversation resources 20 with managed together device 20H with managed together device 19H.Resource 19 to 20 constitutes resource devices of the present invention together.
In this explanation, term " intelligent peripheral " reaches " service node " and is considered to have the identical function implication, although actually, service node is made of with interchanger 17 intelligent peripheral.
In this embodiment, each IP resource 19 (constituting first resource of the present invention) is the voice application platform (SAP) that comprises itself digit collection device.In replace implementing, have a plurality of digit collection devices (each constitutes second resource of the present invention), when needs were used to relate to the service of digit collection, they can be scheduled and interrelate with SAP.
Each conversation resource 20 is non-voice resources, is that not arranging of not being connected with the interface of interchanger 17 sends signal and from the resource of user's received signal (MF signal or voice signal).The example of conversation resource 20 its types is that personal identification number (PIN) is confirmed, the agreed conversation when this service node need be with remote resource or system communication, and be used to manage the management logic that enters database 28.
For convenience's sake, above-mentioned processing will always be called with the processing title, and each manager will be called 16H, 17H etc.Manager 19H has an interior section 19Hint, it be used for use and the common storage 21 of SLEE between signaling interface connect, and exterior section 19Hext, it is used to be sent to interface from the signal of IP resource 19 and is connected.
Each part of SLEE10 is with the UNIX (AT﹠amp on the platform; The trade mark of T company) processor is implemented, and it be need not to describe in detail, but it is the unix environment of multiprocessor, multitask, fault-tolerant form.In the time of suitable, these processing comprise the son processing that is used for information bidirectional communication.This a little processing is known for those skilled in the art, so will describe no longer specially except that exchange message processor 26, the latter constitutes message pick-up of switching processor 17H and handles.
Each processing section of SLEE10 communicates by the unit of common storage 21 each other, and these unit all can access.The layout of this each processor concurrent working has reduced the serious congestion phenomenon widely.
Application examples is started when the presetting of SLEE10 by SLEE management system 16, and each new calling that enters platform produces a new calling example 22 (Fig. 2) in common storage 21.
Each calls out the data that example 22 keeps each call-specific, and various types of data shown in Fig. 2 are IP resources of conversion, the conversation of conversion, and Q-character is removed in the exchange dialogue, context storage, charge record and API incident.In these types some have a more than memory address in calling out example, for example IP resource and API incident.
Each application type 13 can provide one or more definite services, and different calling (may use different services) all can be according to the needs of using by connecting and turn-offing and enjoy an application examples 13.The context storage of calling out example 22 is made by an application and is used for keeping calling out the tracking that gets the hang of.
The setting of a plurality of application examples 12 of application type 13 is in order to use a plurality of callings energy parallel running of same service.Directory processor 15 management of SLEE10 distribute the call address of application examples 12, so that make the call event energy processed.
When outside thing took place, manager was lined up them by their corresponding call examples 22.Fig. 3 represents each step, by them these call events is retrieved out and is delivered to and use so that handle.
Applying portion is carried out the necessary task act on this incident, and it sends a provisional instruction of API and send an API then and the instruction of instruction and change context memory address is provided (step 8) is to reflect the variation of call state when those application tasks are finished.At processor next call event has been divided into group by its signal post and (has sent to its (step 9) for using any Admin Events to sequence team before the step 10).
Applying portion sends to SLEE10 with the API pause instruction and goes out to call out example 22 so that discharge (separation) from use, and provides the instruction of instruction to send the API so that use to become next calling is divided into group.
The processing that exemplary call situation for the service of the information that is used for being provided by this service node record is produced below is described.Though have many contingent different tasks, use each calling of platform to carry out in the similar mode that the following describes.
Suppose and a user be scheduled to the service of a based on network information record (hereinafter referred to as " sound is posted service " (voicemail service), its platform (not shown) comprises the database of depositing voice messaging and is connected with the DMSU of PSTN.Calling to the user when the user has started sound postal service automatically is connected on the platform by network, and any required voice messaging (hereinafter referred to as " sound post the letter breath ") goes on record, be used for the later retrieval of user, and sound post platform will be about the post the letter information (user account number of breath of sound, caller's name) send to the applying portion in this service node so that be stored in the database 28, it increases progressively the stored calls register address relevant with account and this name is stored in the postal platform database with represent the post the letter correlation of indices ground of breath current location of this.
When the user wishes to find out him when whether having his sound of any wait to post the letter breath, his service of dialling enters number so that reach and enter sound and post service, and PSTN will call out (let it be make a start network where) and deliver to service network.
With reference to Fig. 4, wherein the label of step starts from 11, when this calls out the arrival service node, numeral arrives call model processor 14 from interchanger 17 through the signal link, the dial-up service that latter's identification is used for sound postal service enters number, and respond, send and preset new calls out in example 22 to the SLEE Corporate Memories 21 (step 11) and will enter Call Transfer and become its an IP resource, i.e. IP resource 0 (step 12).The practical IP resource will be the admission passage that occurs entering calling therein, and will be the address that the identification code of this passage is converted into the IP resource 0 of calling out example 22.Call model processor 14 starts call charge record (step 13) by will enter calling or logout with the time mark in the charge recording address of calling out example 22.SLEE10 enters call event with API and is put in the formation of calling out the API incident (step 14), and will call out example 22 and come (step 15) on the suitable service example 23 as carrying out calling then.
With reference to Fig. 5, when directory processor 15 decision when carrying out the moment of calling out, SLEE10 enters call event with API and sends to applying portion 13 (step 16) from calling out routine API event queue.Applying portion 13 receives these incidents, with reference to state-event table (not shown) and from the next position operation, in that this is operation during from the service beginning under the new situation of calling out.
Applying portion need use at least one the IP resource except that IP resource 0.At first, must by send an API predetermined resource information to SLEE10 in call applications conversion IP resource (for example resource 3), free resource in a predetermined resource (step 17).Applying portion itself will be selected free I P resource in calling out example 22, and will be transformed into selected IP resource to the predetermined free resource of SLEE10 and with its identification code (identity).The inside API explorer 19Hint of SLEE receives this information, in free resource memory (resource X), find out freedom (the not using) resource of a right type, and by Resource Identification Code is transformed into the IP resource 3 of calling out example and it is transformed into calling (step 18) from free resource.On this step, in fact resource may separate from free resource, a marker bit perhaps is set to represent that this resource in use but not free resource is made effective separation.The information of a success turns back to applying portion (step 19) as return code.
In order to use resource, applying portion must be connected to its voice channel call resources as shown in Figure 6.It by with reference to two it want that the information (be IP resource 0, enter calling, IP resource 3, resource requirement) that connects sends an API link information (step 20) and accomplishes this.
The API exchange of management device 17H of SLEE receives information, distributes (being scheduled to) freely to exchange dialogue Id and gives calling example 22 (step 21), and use it to send the request (step 22) that will be connected to interchanger 17.Interchanger 17 receives this request and calling is connected to resource X (step 23).It is sent back to the signal of success the exchange message manager 26 (step 24) of SLEE10.
If predetermined resource, applying portion is communicated by letter with it now, and for example in this case, its request resource is play the announcement sound of record to the user.For this reason, as shown in Figure 7, instruct and accomplish this to SLEE10 (step 25) by sending an API IP resource that comprises announcement sound type.The outside API explorer of SLEE 19Hext receives this information, and freely talks with Id memory I d and distribute to call applications IP resource and set up dialogue (step 26) with resource by coming from.Should talk with the combination of Id and instruction then and be sent to tts resource (step 27).
If sent such instruction, applying portion will allow this resource produce announcement sound and carry out the processing of another calling under the control of directory processor 15.For this reason, applying portion must be by at first sending to API pause instruction of SLEE10, and send an API then and provide the instruction of instruction to suspend calling.
In the case, API resource instruction is 12 bit digital that are used to produce one " welcome " (" Welcome ") announcement sound and are used to collect representative of consumer account number and personal identification number (PIN).
In Fig. 8, resource X receives application instruction and begins to produce welcome announcement sound: " welcome to sound and post, please import your account number and PIN ".(step 28).Resource X is arranged to the numeral that any moment identification after announcement is welcome in starting receives, and stops to produce announcement sound when first of these numerals is received and discerns.
When receiving first bit digital, resource X sends to the API event information that one of SLEE10 comprises the numerical value of this first figure place.This information is lined up in the API incident part of calling out example 22.For the purposes of the present invention, just much of that as long as this application need first figure place of explanation is made the beginning part that account number handles, and the not all application that the relates to account number processing that all needs first bit digital to be used to begin.Dialogue between applying portion and resource X also finishes, and promptly it keeps open-minded, so that talks with the Id permission and keep in touch with the IP resource of calling out example.
In alternative embodiment, resource X comprises the database by entering subscriber-related data and the subscriber-related PIN that will retrieve compares with PIN that the user dials in carries out the device of affirmation user account number and PIN.Speech " is dialled in " and is comprised by the manual numeral of input of telephone set or analog, and the numeral of being said and being discerned by resource X by the user.Do not comprise among the embodiment of this affirmation device that at resource X these devices can be provided in the conversation resource 20 that constitutes information resources of the present invention.
Usually, the user can be in originating in the interval that announcement sound begins his eight account numbers and four PIN of input, and resource X will send a numeral that comprises these numerals acquisition of information to SLEE10 after ten binary digits are collected, and this information will be combined with the dialogue Id identical with the dialogue Id that is given resource X by the SLEE10 and instruction together.
If the user fails to import ten binary digits at time out, if or because of any other reason resource X fails to collect ten binary digits of confirming at interval, resource X will send one and collect failure information to SLEE10.
Applying portion is being received numeral acquisition of information or will think end-of-dialogue when collecting failure information, and will separate dialogue Id and it is put back into and freely talk with during Id shows.
SLEE10 external IP resource information management device 19Hext is by calling out example 22 (step 30) with interrelate reception information and retrieval of dialogue Id.This information is added to and calls out routine API event queue as API IP resource information (Msg) incident (step 31) and call out on the calling list carried out that example 22 itself is added to intrinsic service example (step 32) then.Directory processor 15 starting that is triggered again now.
When directory processor 15 decisions take turns to calling once more, API IP resource Msg incident and information itself are sent to applying portion (step 33), as shown in Figure 9.
At this moment applying portion proceeds to the NextState of service state table, and the relevant database 28 of application type of visit and the account number of use collecting, to retrieve the PIN that stores with account number and the PIN that retrieves is compared with the PIN of collection.
When if PIN is adaptive, applying portion is accessing database once more, with retrieval user address title and time (comprising the date) of making retrieval visit last time, and with rewriting time last time present retrieval time.Applying portion sends the 2nd API resource instruction that comprises two zones of containing each variable parameter now, and the first area is that the user calls title and second portion is nearest review time (comprising the date).Applying portion sends API pause instruction and API then and the instruction of instruction is provided and waits for that directory processor 15 sends the details from next selective call example 22.
SLEE10 distributes a new dialogue ID by external IP explorer 19Hext now, and the instruction of the 2nd API resource is delivered to resource X in the mode identical with API resource instruction.When receiving it, resource X produces the announcement with a plurality of fixedly compositions and a plurality of variable compositions, i.e. " hello " (fixing) " peace enlightening " (" Andy ") is (variable, the type of station address), " you exist in use sound postal at last " (fixing), " 3 o'clock Ban, afternoon " (variable) " " (fixing) " June " (variable) " " (fixing) " No. 10 " (variable).This provides a kind of safety measure, does not post because if the user enters sound at that time, and he will know now has other people to take his PIN, and he just can take steps to change his PIN.This can link by user and operator and accomplish, latter's service node of after making suitable safety survey, will making a phone call to enter, and the management logic type of passing through conversation resource 20 is revised database 28, this resource of making a call " " is set up one by its manager 20H request and is called out example, and wherein its homogeneity quilt is in the 0 place input of conversation resource.
When resource X finishes the second announcement sound takes place, it will send an API IP resource information to SLEE10, and SLEE10 will make it enter and call out routine API event queue.
When next applying portion handles this calling example, it will enter NextState, and it will notify the user to deposit how many sound breath of posting the letter in his sound postal memory.The applying portion accessing database is retrieved post the letter breath number of the sound of depositing, and sends the 3rd API resource instruction that comprises two zones, and zone comprises that this information number and another zone comprise the time.And again, applying portion sends the instruction that an API pause instruction and API provide instruction then.
SLEE10 sends to resource X with the 3rd instruction, and it is also freely talked with ID in mode same as described above by distribution and is scheduled to for this calling.
Resource X comprises an announcement sound of a plurality of compositions by generation, and wherein two is variable composition.First composition is " good " (" good "), and it is fixed.Second composition is variable, and according to receiving value in the time zone of instruction from " morning " (" Morning "), " afternoon " (" Afternoon "), or select among " evening " (" evening "), that is, resource X has three time windows; Reach afternoon 6 o'clock to midnight noon to afternoon 6 o'clock to noon midnight, and make one's options to determine the window that is fit to and to determine corresponding composition thus by time value is compared with the window boundary value.The 3rd composition is " welcome to sound and post, you have ", and this fixes.Four-component is variable and is may select in word (voice segments) scope of sequence number from post the information bank sound breath of posting the letter corresponding to sound, in other words, from " nothing " (" NO ") to for example " 20 ".The fifty percentth part is " newly ", and it is fixed.The sixty percentth part is variable and selects from " information " (" message ") or " information (majority) " (" messages "), and this depends on single sound the post the letter breath or noiselessly post the letter breath and decide of breath or a plurality of sound of posting the letter.
In fact, applying portion also has the other stage, for example inquire whether the user wonders and deposit post the letter breath person's name (will allow them say their name when posting the letter breath) of sound when depositing sound, their name is announced to the user (may with sound post the letter breath sequence number), receive user's selection and produce the sound breath (retrieving) of posting the letter by on the communication line between service node and the Distant Station, posting the platform database from sound via the agreed translation type of conversation resource 20, whether the inquiry user wants to delete that this sound posts the letter that breath is still kept it or with its file, and deposit sound post the letter breath produce during the management sound breath database of posting the letter during contingency user's on-hook (stopping his calling).But those skilled in the art will be enough to understand the operation of service node and SLEE thereof, and need not these other stages of sound postal service are elaborated.
In alternative embodiment, resource X has enough intelligence and produces an announcement by means of its control program, the user is provided the selection of a plurality of service associated sequence numbers, for example " for services selection A; by 1, for services selection B, by 2 etc. ", and when receive from the user be identified sequence number the time produce another corresponding announcement, the selection of a plurality of different service associated sequence numbers is provided.In other words, resource is play three structural formula menus determining what the user needs, and the instruction that provides requested service maybe will have suitable user related data when it has this ability sends to SLEE and is used for being responded by suitable application type.
When applying portion reached final state, for example receive an indication certainly from the user: he was through with to the visit of service, or received time of origin time-out from resource X, and it sends to SLEE10 with the API end signal then.This will be finished manager 27 receptions by the API of SLEE10, and it begins to remove calls out.
At first, SLEE10 must disconnect voice pathway.It is distributed to 22 1 of examples of calling and freely exchanges dialogue (step 35), and the request of sending to of an information is disconnected the interchanger 17 (step 36) of resource X and caller's connection.Interchanger 17 is carried out disconnecting (step 37) and information is finished in disconnecting and returns to SLEE10 (step 38).
Talk with if resource X still is in freely with SLEE10, then it must be eliminated.SLEE10 will accomplish this point as illustrated in fig. 10, and at first the resource by will conversion moves on to and calls out example and remove resource address and will change IP resource 3 and deliver to removing (step 39), reaches and then removing information is sent to resource X (step 40).Enter calling and remove and indicate current be eliminated (step 41) of this calling by call model processor 14 with the same manner.
Resource X receives this information and starts its elimination program as illustrated in fig. 11.When it was through with elimination, it was finished information with an elimination and sends to SLEE10 (step 42).This information is received by SLEE external IP resource information management device 19Hext, and it is freely talked with in the Id memory (step 43) by means of separating with resource and be taken back to dialogue Id.Resource itself is moved out of calling example 22 and turns back in the free resource memory (step 44).
If this is the resource that belongs to calling that is eliminated at last (promptly enters calling also end erase), then just finish calling.Receipts ticket record is by the time of stamping and output to billing system 18 (step 45) then.
Claims (11)
1. one kind is used in the service node that service is provided for the user in the intelligent communication network, comprising:
Device is determined in service, establishes to be used for determining a plurality of services;
A resource devices, it comprises and is used to discern data that the user provides to store these devices that are identified data and a voice segments memory, this memory comprises voice segments during use, each voice segments has corresponding identification code, and resource devices control device, if converting the command signal that receives to corresponding a series of voice segments identification code is used for announcing corresponding to the voice of command signal, according to described voice segments identification code reference to storage, be used for the corresponding voice segments of voice announcement and current end signal is provided when producing the last voice segments of announcement with generation;
An interchanger, establish with resource devices with linked entering of service node by network and call out and to be connected; And
The node control device, if responding this entering calls out and call details is delivered to service determine device so that when needed calling is handled and lined up, signal is delivered to resource devices and delivered to interchanger from serving definite device, and will announce end signal and deliver to the definite device of service from resource devices.
2. service node according to claim 1, wherein said resource devices comprises first resource and second resource separately, first resource comprises described voice segments memory, second resource comprises and describedly is used to discern the data that the user provides and the device of storage institute recognition data, and wherein first resource establish instruct second resource with being connected and instructing second resource to start its identification and storage device and provide these to store data to first resource between the calling is provided.
3. service node according to claim 2, wherein first resource is established through itself and is made described connection.
4. according to each described service node in the claim 1 to 3, wherein said resource devices comprises that also the corresponding data of the database of a user related data and one user by will identification in data being provided and the being stored in customer data base affirmation user that compares provides the device of data.
5. service node according to claim 4, when 4 of right requirement relies on claims 2 or 3, wherein said resource devices comprises information resources separately, these information resources comprise the database of described user related data and describedly provide the device of data by the corresponding data of user in data being provided and being stored in customer data base that will the identification affirmation user that compares, and wherein first resource is provided by the data that recognition data is offered information resources and instructs its affirmation to be provided, and will indicate the signal of confirming the result to offer first resource.
6. according to each described service node in the claim 1 to 5, wherein resource devices is established and is produced announcement to provide a plurality of services of user relevant sequence number selection, reaches when produce other corresponding announcement when the user receives identification serial number and selects so that different a plurality of service associated sequence numbers to be provided.
7. one kind is carried out method of operating to being used in the intelligent communication network for the user provides the service node of service, may further comprise the steps:
Reception is connected to entering of service node by network and calls out and will enter call details and deliver to service and determine that device is so that when needed to call treatment and queuing;
Response is connected to resource devices from the request of serving definite device and enters calling;
To determine that the command signal of device sends to resource devices from service;
To convert corresponding a series of voice segments identification code by the command signal that resource devices receives to;
According to described voice segments identification code access voice segment memory;
Produce corresponding voice segments;
The announcement end signal is provided when producing the last voice segments of announcement;
On resource devices, receive the data that the user provides;
The user that identification receives provides data; And
Store these recognition data.
8. method according to claim 7, wherein changing, visit, produce and step is provided is to be carried out by first resource of described resource devices, reaching described identification and storing step is to be carried out by second resource of separating in the described resource devices, and comprises that response second resource that instruction will separate from first resource is connected to the step that enters calling.
9. according to claim 7 or 8 described methods, comprise that further user that affirmation is discerned provides the step of data.
10. method according to claim 9 when right requires 9 to rely on claim 8, confirms that wherein step is to be carried out by the information resources that separate in the resource devices.
11. according to each described method in the claim 7 to 10, comprise that also producing announcement selects so that a plurality of service associated sequence numbers of user to be provided, and when the step of other corresponding announcement to provide different a plurality of service associated sequence numbers to select is provided when the user receives identification serial number.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 95194532 CN1155361A (en) | 1994-08-04 | 1995-08-04 | intelligent communication network |
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| EP94305854.5 | 1994-08-04 | ||
| CN 95194532 CN1155361A (en) | 1994-08-04 | 1995-08-04 | intelligent communication network |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN1155361A true CN1155361A (en) | 1997-07-23 |
Family
ID=5082746
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN 95194532 Pending CN1155361A (en) | 1994-08-04 | 1995-08-04 | intelligent communication network |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN1155361A (en) |
-
1995
- 1995-08-04 CN CN 95194532 patent/CN1155361A/en active Pending
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