CN115378977A - Intelligent monitoring method and device in family scene and readable storage medium - Google Patents
Intelligent monitoring method and device in family scene and readable storage medium Download PDFInfo
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
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- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
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- H04L67/1095—Replication or mirroring of data, e.g. scheduling or transport for data synchronisation between network nodes
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Abstract
The invention provides an intelligent monitoring method, an intelligent monitoring device and a readable storage medium in a family scene, wherein the method comprises the following steps: receiving alarm information sent by monitoring equipment in an away mode; and sending the alarm information to a monitoring service chatbot through an interface between the monitoring service chatbot and the monitoring service chatbot so that the monitoring service chatbot sends the alarm information to a terminal bound with the monitoring equipment through a 5G message service platform. The method, the device and the readable storage medium can solve the problems that the existing monitoring method needs monitoring equipment to support an RCS protocol stack, so that the hardware cost is increased, and the market development of the equipment is influenced.
Description
Technical Field
The invention relates to the technical field of intelligent monitoring, in particular to an intelligent monitoring method and device in a family scene and a readable storage medium.
Background
Traditional monitoring mode need install cell-phone APP or hardware monitoring platform, operates supervisory equipment, needs the user to download installation APP alone, after RCS (Rich Communication Suite, integration Communication) technique appears, makes the improvement to traditional mode, and the user need not to download installation APP, based on upgrading to the native application of the cell-phone SMS of RCS, can realize the interaction with supervisory equipment. However, the scheme is implemented only based on point-to-point RCS messages without introducing industrial messages, that is, chatbot messages, and requires monitoring equipment to support an RCS protocol stack, which undoubtedly increases hardware cost, causes over-high equipment price, and affects market development of equipment.
Disclosure of Invention
The technical problem to be solved by the present invention is to provide an intelligent monitoring method, an intelligent monitoring device and a readable storage medium in a home scenario, so as to solve the problem that the existing monitoring method needs monitoring equipment to support an RCS protocol stack, which results in an increase in hardware cost and affects the marketization development of the equipment.
In a first aspect, the present invention provides an intelligent monitoring method in a home scenario, which is applied to a monitoring service platform, and the method includes:
receiving alarm information sent by monitoring equipment in an away mode;
and sending the alarm information to a monitoring service chatbot through an interface between the monitoring service chatbot and the monitoring service chatbot so that the monitoring service chatbot sends the alarm information to a terminal bound with the monitoring equipment through a 5G message service platform.
Further, before the receiving the alarm information sent by the monitoring device in the away-from-home mode, the method further includes:
receiving setting information of the monitoring service chatbot for setting the monitoring mode to be the away mode synchronously, and informing the monitoring equipment to start the away mode according to the setting information; or,
and receiving information of automatically starting the leaving mode sent by the monitoring equipment when monitoring that the monitoring picture in the first preset time length is kept unchanged, and synchronizing the information of automatically starting the leaving mode to the monitoring service chatbot so that the monitoring service chatbot updates the corresponding monitoring mode.
Further, the receiving of the alarm information sent by the monitoring device in the away-from-home mode includes:
receiving alarm information which is sent when the monitoring equipment monitors that the monitoring range is changed from an unmanned state to a manned state in a leaving mode, wherein the alarm type is a picture alarm; and/or the presence of a gas in the gas,
and receiving alarm information which is sent by the monitoring equipment and has the alarm type of sound alarm when the monitoring equipment monitors the alarm sound in the away mode.
Further, after receiving the alarm information that the alarm type sent is the screen alarm when the monitoring device monitors that the monitoring range is changed from the unmanned state to the manned state in the away-from-home mode, the method further includes:
receiving and storing a monitoring video with a second preset time length recorded when the monitoring device changes from an unmanned state to a manned state in a monitoring range;
and if a notification message which is sent by the monitoring service chatbot and used for indicating that the monitoring video is sent to the terminal is received, sending the monitoring video to the monitoring service chatbot according to the notification message, so that the monitoring service chatbot forwards the monitoring video to the terminal through the 5G message service platform.
In a second aspect, the present invention provides an intelligent monitoring method in a family scene, which is applied to a monitoring service chat robot chatbot, and the method includes:
receiving alarm information sent by a monitoring service platform through an interface between the monitoring service platform and the monitoring service platform, wherein the alarm information is sent after the monitoring service platform receives the alarm information sent by monitoring equipment in an away mode;
and issuing the alarm information to a terminal bound with the monitoring equipment through a 5G message service platform.
Further, before the alarm information sent by the monitoring service platform is received through an interface with the monitoring service platform, the method further includes:
binding the terminal with the monitoring equipment;
and receiving and storing the picture alarm contact and/or the sound alarm contact set by the user through the terminal.
Further, the binding the terminal and the monitoring device specifically includes:
receiving a monitoring device identification corresponding to the monitoring device input by a user through the terminal, and binding the terminal and the monitoring device according to the monitoring device identification.
Further, before the alarm information sent by the monitoring service platform is received through an interface with the monitoring service platform, the method further includes:
receiving setting information of a user for setting a monitoring mode to be an away mode through the terminal, and synchronizing the setting information to the monitoring service platform so that the monitoring service platform informs the monitoring equipment of starting the away mode according to the setting information; or,
and receiving the information of the automatic start leaving mode synchronized by the monitoring service platform, and updating the corresponding monitoring mode according to the information of the automatic start leaving mode.
Further, the receiving, through an interface with the monitoring service platform, the alarm information sent by the monitoring service platform specifically includes:
receiving alarm information which is sent by a monitoring service platform and has an alarm type of picture alarm through an interface between the monitoring service platform and the monitoring service platform; and/or the presence of a gas in the gas,
receiving alarm information which is sent by a monitoring service platform and has an alarm type of sound alarm through an interface between the monitoring service platform and the monitoring service platform;
the issuing of the alarm information to the terminal bound with the monitoring equipment through the 5G message service platform specifically comprises:
sending alarm information with the alarm type of picture alarm to the terminal through the 5G message service platform; and/or the presence of a gas in the gas,
and sending alarm information with an alarm type of sound alarm to the terminal through the 5G message service platform.
Further, after the 5G message service platform issues the alarm information with the alarm type of the picture alarm to the terminal, the method further includes:
judging whether first receipt information which is sent by the terminal and used for indicating that the user has read the alarm information of which the alarm type is the sound alarm is received, if not, repeatedly sending the alarm information to the terminal at preset time intervals;
continuously receiving the alarm information sent by the monitoring service platform, judging whether the frequency for receiving the alarm information is greater than a preset frequency, and if so, sending a notification message for indicating to send a monitoring video to the terminal to the monitoring service platform;
receiving the monitoring video returned by the monitoring service platform based on the notification message, and forwarding the monitoring video to the terminal through the 5G message service platform;
and judging whether second receipt information which is sent by the terminal and used for indicating that the user has read the monitoring video is received, and if not, sending first prompt information to a preset picture warning contact person.
Further, after the 5G message service platform issues the alarm information with the alarm type of sound alarm to the terminal, the method further includes:
and if the third receipt information which is sent by the terminal and used for indicating that the user has read the alarm information of which the alarm type is the sound alarm is not received within a third preset time length, sending second prompt information to a preset sound alarm contact person.
In a third aspect, the present invention provides an intelligent monitoring device in a home scenario, which is disposed on a monitoring service platform, and the device includes:
the first receiving module is used for receiving alarm information sent by the monitoring equipment in a leaving mode;
and the first sending module is connected with the first receiving module and used for sending the alarm information to the monitoring service chatbot through an interface between the monitoring service chatbot and the monitoring service chatbot so that the monitoring service chatbot sends the alarm information to the terminal bound with the monitoring equipment through the 5G message service platform.
In a fourth aspect, the present invention provides an intelligent monitoring device in a home scenario, which is disposed on a monitoring service chat robot chatbot, and includes:
the second receiving module is used for receiving the alarm information sent by the monitoring service platform through an interface between the second receiving module and the monitoring service platform, wherein the alarm information is sent after the monitoring service platform receives the alarm information sent by the monitoring equipment in the away mode;
and the second sending module is connected with the second receiving module and used for sending the alarm information to the terminal bound with the monitoring equipment through a 5G message service platform.
In a fifth aspect, the present invention provides an intelligent monitoring apparatus in a home scenario, including a memory and a processor, where the memory stores a computer program, and the processor is configured to run the computer program to implement the intelligent monitoring method in the home scenario of the first aspect or the second aspect.
In a sixth aspect, the present invention provides a computer-readable storage medium, where a computer program is stored, and when the computer program is executed by a processor, the computer program implements the intelligent monitoring method in the home scenario of the first aspect or the second aspect.
According to the intelligent monitoring method, the intelligent monitoring device and the readable storage medium in the family scene, the monitoring device does not need to support an RCS protocol stack, an interface between the monitoring device and a monitoring service platform is not changed, the monitoring service platform is communicated with a 5G message service platform only through the constructed monitoring service chatbot, and when the monitoring service platform receives the alarm information sent by the monitoring device in the off-home mode, the alarm information is sent to the monitoring service chatbot through the interface between the monitoring service chatbot and the monitoring service chatbot so that the monitoring service chatbot sends the alarm information to a terminal bound with the monitoring device through the 5G message service platform.
Drawings
Fig. 1 is a scene diagram of an intelligent monitoring method in a home scene according to embodiment 1 of the present invention;
fig. 2 is a flowchart of an intelligent monitoring method in a home scenario according to embodiment 1 of the present invention;
fig. 3 is a flowchart of an intelligent monitoring method in a home scenario according to embodiment 2 of the present invention;
fig. 4 is a schematic structural diagram of an intelligent monitoring device in a home scenario according to embodiment 3 of the present invention;
fig. 5 is a schematic structural diagram of an intelligent monitoring device in a home scenario according to embodiment 4 of the present invention;
fig. 6 is a schematic structural diagram of an intelligent monitoring apparatus in a home scenario in embodiment 5 of the present invention.
Detailed Description
In order to make those skilled in the art better understand the technical solution of the present invention, the following detailed description will be made with reference to the accompanying drawings.
It is to be understood that the specific embodiments and figures described herein are merely illustrative of the invention and are not to be considered as limiting.
It is to be understood that the embodiments and features of the embodiments can be combined with each other without conflict.
It is to be understood that, for the convenience of description, only parts related to the present invention are shown in the drawings of the present invention, and parts not related to the present invention are not shown in the drawings.
It should be understood that each unit and module related in the embodiments of the present invention may correspond to only one physical structure, may also be composed of multiple physical structures, or multiple units and modules may also be integrated into one physical structure.
It will be understood that, without conflict, the functions, steps, etc. noted in the flowchart and block diagrams of the present invention may occur in an order different from that noted in the figures.
It is to be understood that the flowchart and block diagrams of the present invention illustrate the architecture, functionality, and operation of possible implementations of systems, apparatus, devices and methods according to various embodiments of the present invention. Each block in the flowchart or block diagrams may represent a unit, module, segment, code, which comprises executable instructions for implementing the specified function(s). Furthermore, each block or combination of blocks in the block diagrams and flowchart illustrations can be implemented by a hardware-based system that performs the specified functions or by a combination of hardware and computer instructions.
It is to be understood that the units and modules involved in the embodiments of the present invention may be implemented by software, and may also be implemented by hardware, for example, the units and modules may be located in a processor.
It should be noted that the scene diagram described in the embodiment of the present application is for more clearly illustrating the technical solution of the embodiment of the present application, and does not constitute a limitation to the technical solution provided in the embodiment of the present application, and as a person having ordinary skill in the art knows that along with the evolution of the network architecture and the appearance of a new service scenario, the technical solution provided in the embodiment of the present application is also applicable to similar technical problems.
As shown in fig. 1, a scene diagram of an intelligent monitoring method in a home scene provided in the embodiment of the present application is shown, where each part is described as follows:
(1) The monitoring equipment: the monitoring device under the general family scene does not need to support an RCS protocol stack, and specifically may include the following modules:
the sound collection module: the system is responsible for collecting external sounds including external sounds such as smoke alarms and anti-theft alarms;
the external source alarm sound detection module: when the collected external source sound is higher than a certain decibel, the communication module is informed to send alarm information;
the video acquisition module: the video acquisition and recording are carried out;
the picture monitoring module: the system is in charge of monitoring whether the picture is converted from an unmanned state to a manned state in the leaving mode, and if the person comes from home, the communication module is informed of sending alarm information;
a communication module: the wireless communication terminal is responsible for WiFi (wireless communication technology) connection, registration to an IMS (IP Multimedia system) network, RCS message sending, video pushing and other communication functions;
an equipment control module: the functions of starting, closing, error prevention, setting and the like are taken charge;
a power supply module: is responsible for power supply correlation.
(2) A monitoring service platform: the monitoring service platform is mainly used for receiving alarm information, monitoring videos and the like sent by the monitoring equipment and forwarding the corresponding alarm information, monitoring videos and the like to the monitoring service chatbot through an interface between the monitoring service chatbot and the monitoring service chatbot.
(3) Monitoring service chatbot: and the chatbot special for the monitoring service is constructed for communicating the monitoring service platform with the 5G message service platform, so that the information interaction between the monitoring service platform and the 5G message service platform is realized. The media formats that the message content sent by the user to the monitoring service chatbot through the 5G message service platform may contain are as follows: text, pictures, audio, video, expressions, locations, contacts, and the like. The message content sent by the monitoring service chatbot to the user in a point-to-point or group messaging manner may contain media formats such as: text, pictures, audio, video, expressions, positions, contacts and the like, and also can contain rich media cards, and the message can also carry a suggestion option list.
(4) 5G message service platform: the system comprises a maap (Messaging as a Platform) Platform, a 5G message center, a 5G message interworking gateway, a short message center and the like, and is used for providing a 5G message service.
(5) A terminal: the universal 5G message terminal is connected with the 5G message service platform, is pre-installed with a native application of short messages of a mobile phone based on RCS (such as RCS UP 2.4), and can receive alarm information or monitoring videos forwarded by the 5G message service platform.
Based on the scene diagram shown in fig. 1, the following describes a related embodiment of the intelligent monitoring method in the home scene according to the present application.
Example 1:
the embodiment provides an intelligent monitoring method in a family scene, which is applied to a monitoring service platform, and as shown in fig. 2, the method includes:
step S101: and receiving alarm information sent by the monitoring equipment in the away-from-home mode.
In this embodiment, the monitoring device generally refers to a monitoring device in a home scenario, and has an away mode and a home mode, and the monitoring device may generate the alarm information only in the away mode, and not generate the alarm information in the home mode.
Optionally, before receiving the alarm information sent by the monitoring device in the away-from-home mode, the method further includes:
receiving setting information of a monitoring service chatbot for setting a monitoring mode to be an away mode synchronously, and informing the monitoring equipment to start the away mode according to the setting information; or,
and receiving information of automatically starting the leaving mode sent by the monitoring equipment when monitoring that the monitoring picture in the first preset time length is kept unchanged, and synchronizing the information of automatically starting the leaving mode to the monitoring service chatbot so that the monitoring service chatbot updates the corresponding monitoring mode.
In this embodiment, the monitoring service chatbot is connected to the monitoring service platform through a corresponding interface, and is used for implementing a monitoring service based on a 5G message, a two-dimensional code may be pasted on the monitoring service chatbot, and when a user opens a 5G message application (i.e., a native application of a short message service based on RCS) on a terminal, the monitoring service chatbot may be found by scanning the two-dimensional code on the monitoring service chatbot provided by a monitoring equipment manufacturer or searching for a chatbot name or the like. When a user inputs a monitoring equipment identifier (such as a monitoring equipment number) corresponding to monitoring equipment in a monitoring service chatbot, the monitoring service chatbot receives the monitoring equipment identifier input by the user through a terminal, and binds the terminal and the monitoring equipment according to the monitoring equipment identifier, meanwhile, the monitoring service chatbot can receive and store a picture alarm contact and/or a sound alarm contact set by the user through the terminal, specifically, the user sends a 5G message to the monitoring service chatbot through the terminal to request for setting the numbers of the picture alarm contact (emergency contact) and the sound alarm contact (property management staff), and the monitoring service chatbot receives and stores the picture alarm contact and/or the sound alarm contact set by the user.
In this embodiment, a user can send a 5G message to a monitoring service chatbot through a terminal to request for setting a monitoring mode, the chatbot issues a card message carrying a suggestion option, the user clicks the suggestion option, the monitoring mode is set to be an "away mode" or a "home mode", the chatbot synchronizes the setting information of the monitoring mode of the user to the monitoring service platform, and the monitoring service platform notifies the monitoring device to start a corresponding monitoring mode. For example, when the monitoring mode set by the user is the "away mode", the monitoring service chatbot synchronizes the setting information of the monitoring mode set as the away mode to the monitoring service platform, and the monitoring service platform notifies the monitoring device to start the away mode according to the setting information.
In this embodiment, in addition to the manual setting of the away mode by the user, in order to avoid a safety wind caused by forgetting to set the away mode when the user leaves the home, the away mode may be automatically set, specifically, when the monitoring device monitors that a monitoring picture in a first preset time period remains unchanged, the away mode may be automatically started, where the first preset time period is, for example, 1 hour, 2 hours, and the like, and after the monitoring device automatically starts the away mode, the monitoring device sends information of automatically starting the away mode to the monitoring service platform, so that the monitoring service platform synchronizes the information of automatically starting the away mode to the monitoring service chatbot, and the monitoring service chatbot updates the corresponding monitoring mode.
Optionally, the receiving the alarm information sent by the monitoring device in the away-from-home mode includes:
receiving alarm information which is sent when the monitoring equipment monitors that the monitoring range is changed from an unmanned state to a manned state in a leaving mode, wherein the alarm type is a picture alarm; and/or the presence of a gas in the gas,
and receiving alarm information which is sent by the monitoring equipment and has the alarm type of sound alarm when the monitoring equipment monitors the alarm sound in the away mode.
In this embodiment, the alarm types of the alarm information include a picture alarm and a sound alarm, when the monitoring device monitors that the monitoring range is changed from an unmanned state to a manned state in the away-from-home mode, the alarm information with the alarm type of the picture alarm is sent to the monitoring service platform, when the monitoring device monitors that the alarm sound is generated in the away-from-home mode, the alarm information with the alarm type of the sound alarm is sent to the monitoring service platform, wherein if the monitored sound is higher than a certain decibel and does not stop within a period of time, the alarm sound can be determined.
Optionally, after receiving the alarm information that the alarm type sent by the monitoring device is a screen alarm when the monitoring device monitors that the monitoring range is changed from an unmanned state to a manned state in the away-from-home mode, the method further includes:
receiving and storing a monitoring video with a second preset time length recorded when the monitoring device changes from an unmanned state to a manned state in a monitoring range;
and if receiving a notification message sent by the monitoring service chatbot and used for indicating that the monitoring video is sent to the terminal, sending the monitoring video to the monitoring service chatbot according to the notification message, so that the monitoring service chatbot forwards the monitoring video to the terminal through the 5G message service platform.
In this embodiment, when the monitoring device sends the alarm information, that is, when it is monitored that the monitoring device changes from an unattended state to a manned state within the monitoring range, the monitoring device may record a monitoring video with a second preset duration, for example, record a monitoring video for 3 minutes, and then send the monitoring video to the monitoring service platform, and the monitoring service platform receives and stores the monitoring video, so that when the subsequent monitoring service platform receives a notification message sent by the monitoring service chatbot and used for instructing to send the monitoring video to the terminal, the monitoring video is sent to the monitoring service chatbot according to the notification message, and the monitoring service chatbot forwards the monitoring video to the terminal via the 5G message service platform.
Step S102: and sending the alarm information to a monitoring service chatbot through an interface between the monitoring service chatting robot and the chatbot, so that the monitoring service chatbot sends the alarm information to a terminal bound with the monitoring equipment through a 5G message service platform.
In this embodiment, after receiving the alarm information, the monitoring service chatbot forwards the alarm information to the terminal through the 5G message service platform.
Specifically, if the alarm type of the alarm information sent by the monitoring service chatbot to the terminal is a screen alarm, after the alarm information is sent, the monitoring service chatbot determines whether the first receipt information sent by the terminal is received, which is used for indicating that the user has read the alarm information of which the alarm type is a sound alarm, and if not, the alarm information is repeatedly sent to the terminal at preset time intervals, for example, the alarm information is repeatedly sent every 3 minutes. Meanwhile, the monitoring service chatbot continuously receives (for example, every 3 minutes) the alarm information sent by the monitoring service platform, and judges whether the frequency of receiving the alarm information is greater than a preset frequency (for example, more than 5 times in 15 minutes), if so, sends a notification message for instructing to send a monitoring video to the terminal to the monitoring service platform, so that the monitoring service platform returns the corresponding monitoring video, and the monitoring service chatbot forwards the monitoring video to the terminal through the 5G message service platform; after forwarding the monitoring video, the monitoring service chatbot judges whether second receipt information which is sent by the terminal and used for indicating that the user has read the monitoring video is received, if not, first prompt information is sent to a preset picture alarm contact person, and the first prompt information is used for prompting a coming person at home.
Specifically, if the alarm type of the alarm information sent by the monitoring service chatbot to the terminal is a sound alarm, after the alarm information is sent, the monitoring service chatbot determines whether third receipt information sent by the terminal for indicating that the user has read the alarm information is received within a third preset time period, and if the third receipt information sent by the terminal for indicating that the user has read the alarm information is not received within the third preset time period, sends second prompt information to a preset sound alarm contact (such as a property manager), where the second prompt information is used for prompting that the owner's family corresponding to the mobile phone number of the user has risks of theft, fire and the like, and asks the property manager to check the alarm information in time.
In a specific embodiment, taking a terminal as a mobile phone and an alarm type as a picture alarm as an example, the intelligent monitoring method in the family scene may include the following steps:
(1) The user opens a mobile phone 5G message application (namely, a mobile phone short message native application based on RCS), and finds the monitoring service chatbot by scanning a chatbot two-dimensional code provided by a monitoring equipment manufacturer or searching a chatbot name and the like.
(2) And the user inputs the number of the monitoring equipment in the monitoring service chatbot to realize the binding of the mobile phone number of the user and the used monitoring equipment.
(3) The user mobile phone sends a 5G message to the monitoring service chatbot to request the number setting of the emergency contact (picture alarm contact).
(4) The method comprises the steps that a user mobile phone sends a 5G message to a monitoring service chatbot, requests for monitoring mode setting, the monitoring service chatbot issues a card message carrying a suggestion option, a user clicks the suggestion option, the monitoring mode is set to be in a 'leaving mode', the monitoring service chatbot synchronizes the setting information of the user monitoring mode to a monitoring service platform, the monitoring service platform notifies monitoring equipment, and the monitoring equipment immediately starts the leaving mode. Or when monitoring that the picture is unchanged for one hour, the monitoring equipment automatically starts the leaving mode, synchronizes information of the automatically started leaving mode to the monitoring service platform, and synchronizes the monitoring service platform to the monitoring service chatbot.
(5) And if the monitoring equipment finds the coming person at home in the off-home mode, the monitoring equipment sends alarm information to the monitoring service platform, wherein the alarm type is 'picture alarm'. The monitoring service platform synchronizes the alarm information to the monitoring service chatbot, the alarm information is transmitted through an interface between the monitoring service platform and the monitoring service chatbot, and the monitoring service chatbot issues to the mobile phone of the user through the 5G message service platform so as to prompt the user of the coming person at home.
(6) And when the monitoring equipment sends the alarm information, synchronously recording the monitoring video for 3 minutes, and storing the monitoring video in the time period in the monitoring service platform.
(7) After the user mobile phone receives the alarm information, if the user mobile phone does not reply, the monitoring service platform and the monitoring service chatbot repeatedly send the alarm information every 3 minutes. Specifically, if the user opens the 5G messaging application to view the alert message, the user will reply with a "read" response piece message to the monitoring service chatbot.
(8) The monitoring service chatbot judges whether the alarm information from the monitoring service platform or the monitoring equipment is continuously received within a short time, when the sending frequency of the alarm information is higher than the preset frequency (for example, 5 times of alarm information is sent within 15 minutes), the monitoring service chatbot requests the monitoring service chatbot to send the monitoring video of the sending time period of the first alarm information, and the monitoring service chatbot informs the monitoring service platform to send the monitoring video to the mobile phone of the user through the 5G message service platform.
(9) After receiving the monitoring video, the user mobile phone sends the 'read' receipt information, and the monitoring service chatbot stops repeatedly sending the alarm information.
(10) If the monitoring service chatbot does not receive the read receipt information within 15 minutes, the warning information or the prompt information is sent to the emergency contact number set by the user.
In another specific embodiment, taking a terminal as a mobile phone and taking an alarm type as a sound alarm as an example, the intelligent monitoring method in the family scene may include the following steps:
(1) The user opens a mobile phone 5G message application (namely, a mobile phone short message native application based on RCS), and finds a monitoring service chatbot by scanning a chatbot two-dimensional code provided by a monitoring equipment manufacturer or searching a chatbot name and the like.
(2) And the user inputs the number of the monitoring equipment in the monitoring service chatbot to realize the binding of the mobile phone number of the user and the used monitoring equipment.
(3) The user mobile phone sends a 5G message to the monitoring service chatbot to request for the number setting of property management personnel (sound alarm contact persons).
(4) The method comprises the steps that a user mobile phone sends a 5G message to a monitoring service chatbot, monitoring mode setting is requested, the monitoring service chatbot issues a card message carrying a suggested option, a user clicks the suggested option, the monitoring mode is set to be an 'away mode', the monitoring service chatbot synchronizes the setting information of the user monitoring mode to a monitoring service platform, the monitoring service platform informs a monitoring device, and the monitoring device immediately starts the away mode. Or when the monitoring equipment monitors that the picture is unchanged for one hour, the away mode is automatically started, the information of the automatically started away mode is synchronized to the monitoring service platform, and the monitoring service platform is synchronized to the monitoring service chatbot.
(5) In the away mode, when monitoring equipment monitors an alarm sound (the alarm sound is confirmed to be the alarm sound if the alarm sound is higher than a certain decibel and does not stop within a period of time), alarm information is sent to the monitoring service platform, the type is 'sound alarm', the alarm information is transmitted through an interface between the monitoring service platform and the monitoring service chatbot, and the monitoring service chatbot is sent to a user mobile phone through the 5G message service platform so as to prompt that the alarm sound exists in the home of the user.
(6) After the user mobile phone receives the warning message, if the user opens the message, the mobile phone sends the read receipt message to the monitoring service chatbot, and if the monitoring service chatbot does not receive the read receipt message, the warning message can be repeatedly sent every 3 minutes until the read receipt message is received.
(7) If the monitoring service chatbot does not receive the read receipt information within 3 minutes, a prompt message is sent to the set property service personnel number to prompt that the owner and the family of the corresponding user mobile phone number have risks of theft, fire and the like, and the property personnel are asked to go to check in time.
The intelligent monitoring method in the family scene provided by the embodiment of the invention does not need the monitoring equipment to support the RCS protocol stack, does not change the interface between the monitoring equipment and the monitoring service platform, only needs to open the monitoring service platform and the 5G message service platform through the constructed monitoring service chatbot, and when the monitoring service platform receives the alarm information sent by the monitoring equipment in the leaving-home mode, the alarm information is sent to the monitoring service chatbot through the interface between the monitoring service chatbot and the monitoring service platform, so that the monitoring service chatbot sends the alarm information to the terminal bound with the monitoring equipment through the 5G message service platform.
Example 2:
as shown in fig. 3, this embodiment provides an intelligent monitoring method in a family scenario, which is applied to monitoring a service chat robot chatbot, and the method includes:
step S201: receiving alarm information sent by a monitoring service platform through an interface between the monitoring service platform and the monitoring service platform, wherein the alarm information is sent after the monitoring service platform receives the alarm information sent by monitoring equipment in an away mode;
optionally, before receiving the alarm information sent by the monitoring service platform through the interface with the monitoring service platform, the method further includes:
binding the terminal with the monitoring equipment;
and receiving and storing the picture alarm contact and/or the sound alarm contact set by the user through the terminal.
In this embodiment, a two-dimensional code is pasted on the monitoring service chatbot, and when a user opens a 5G message application (i.e., a native application of a mobile short message based on RCS) on the terminal, the monitoring service chatbot can be found by scanning the two-dimensional code or searching the name of the chatbot. When a user inputs a monitoring equipment identifier (such as a monitoring equipment number) corresponding to monitoring equipment in a monitoring service chatbot, the monitoring service chatbot receives the monitoring equipment identifier input by the user through a terminal, and binds the terminal and the monitoring equipment according to the monitoring equipment identifier, meanwhile, the monitoring service chatbot can receive and store a picture alarm contact and/or a sound alarm contact set by the user through the terminal, specifically, the user sends a 5G message to the monitoring service chatbot through the terminal to request the number setting of the picture alarm contact (emergency contact) and the sound alarm contact (property management staff), and the monitoring service chatbot receives and stores the picture alarm contact and/or the sound alarm contact set by the user.
Optionally, before receiving the alarm information sent by the monitoring service platform through the interface with the monitoring service platform, the method further includes:
receiving setting information of a user for setting a monitoring mode to be an away mode through the terminal, and synchronizing the setting information to the monitoring service platform so that the monitoring service platform informs the monitoring equipment of starting the away mode according to the setting information; or,
and receiving the information of the automatic starting leaving mode synchronized by the monitoring service platform, and updating the corresponding monitoring mode according to the information of the automatic starting leaving mode.
In this embodiment, a user can send a 5G message to a monitoring service chatbot through a terminal, request for monitoring mode setting, send a card message carrying a suggested option to the chatbot, click the suggested option by the user, set the monitoring mode to be an "away mode" or a "home mode", synchronize the setting information of the monitoring mode of the user to the monitoring service platform, and notify the monitoring equipment of starting a corresponding monitoring mode by the monitoring service platform.
In this embodiment, in addition to the manual setting of the away mode by the user, in order to avoid a safety wind caused by forgetting to set the away mode when the user leaves the home, the away mode may be automatically set, specifically, when the monitoring device monitors that a monitoring picture in a first preset time period remains unchanged, the away mode may be automatically started, where the first preset time period is, for example, 1 hour, 2 hours, and the like, and after the monitoring device automatically starts the away mode, the monitoring device sends information of automatically starting the away mode to the monitoring service platform, so that the monitoring service platform synchronizes the information of automatically starting the away mode to the monitoring service chatbot, and the monitoring service chatbot updates the corresponding monitoring mode.
Optionally, the receiving, through an interface with a monitoring service platform, the alarm information sent by the monitoring service platform specifically includes:
receiving alarm information which is sent by a monitoring service platform and has an alarm type of picture alarm through an interface between the monitoring service platform and the monitoring service platform; and/or the presence of a gas in the gas,
receiving alarm information which is sent by a monitoring service platform and has an alarm type of sound alarm through an interface between the monitoring service platform and the monitoring service platform;
the issuing of the alarm information to the terminal bound with the monitoring equipment through the 5G message service platform specifically includes:
sending alarm information with the alarm type of picture alarm to the terminal through the 5G message service platform; and/or the presence of a gas in the gas,
and sending alarm information with an alarm type of sound alarm to the terminal through the 5G message service platform.
In this embodiment, the alarm types of the alarm information include a picture alarm and a sound alarm, when the monitoring device monitors that the monitoring range is changed from an unmanned state to a manned state in the away-from-home mode, the alarm information with the alarm type of the picture alarm is sent to the monitoring service platform, when the monitoring device monitors that the alarm sound is generated in the away-from-home mode, the alarm information with the alarm type of the sound alarm is sent to the monitoring service platform, wherein if the monitored sound is higher than a certain decibel and does not stop within a period of time, the alarm sound can be determined.
Step S202: and issuing the alarm information to a terminal bound with the monitoring equipment through a 5G message service platform.
Optionally, after the 5G message service platform issues the alarm information with the alarm type of the screen alarm to the terminal, the method further includes:
judging whether first receipt information which is sent by the terminal and used for indicating that the user has read the alarm information of which the alarm type is the sound alarm is received, if not, repeatedly sending the alarm information to the terminal at preset time intervals;
continuously receiving the alarm information sent by the monitoring service platform, and judging whether the frequency for receiving the alarm information is greater than a preset frequency, if so, sending a notification message for indicating to send a monitoring video to the terminal to the monitoring service platform;
receiving the monitoring video returned by the monitoring service platform based on the notification message, and forwarding the monitoring video to the terminal through the 5G message service platform;
and judging whether second receipt information which is sent by the terminal and used for indicating that the user has read the monitoring video is received, and if not, sending first prompt information to a preset picture warning contact person.
Specifically, if the alarm type of the alarm information sent by the monitoring service chatbot to the terminal is a screen alarm, after the alarm information is sent, the monitoring service chatbot determines whether the first receipt information sent by the terminal is received, which is used for indicating that the user has read the alarm information of which the alarm type is a sound alarm, and if not, the alarm information is repeatedly sent to the terminal at preset time intervals, for example, the alarm information is repeatedly sent every 3 minutes. Meanwhile, the monitoring service chatbot continuously receives (for example, every 3 minutes) the alarm information sent by the monitoring service platform, and judges whether the frequency of receiving the alarm information is greater than a preset frequency (for example, more than 5 times in 15 minutes), if so, sends a notification message for instructing to send a monitoring video to the terminal to the monitoring service platform, so that the monitoring service platform returns the corresponding monitoring video, and the monitoring service chatbot forwards the monitoring video to the terminal through the 5G message service platform; after forwarding the monitoring video, the monitoring service chatbot judges whether second receipt information which is sent by the terminal and used for indicating that the user has read the monitoring video is received, if not, first prompt information is sent to a preset picture alarm contact person, and the first prompt information is used for prompting a coming person at home.
Optionally, after the 5G message service platform issues the alarm information with the alarm type of sound alarm to the terminal, the method further includes:
and if the third receipt information which is sent by the terminal and used for indicating that the user has read the alarm information of which the alarm type is the sound alarm is not received within a third preset time length, sending second prompt information to a preset sound alarm contact person.
Specifically, if the alarm type of the alarm information sent by the monitoring service chatbot to the terminal is a sound alarm, after the alarm information is sent, the monitoring service chatbot determines whether third receipt information sent by the terminal for indicating that the user has read the alarm information is received within a third preset time period, and if the third receipt information sent by the terminal for indicating that the user has read the alarm information is not received within the third preset time period, sends second prompt information to a preset sound alarm contact (such as a property manager), where the second prompt information is used for prompting that the owner's family corresponding to the mobile phone number of the user has risks of theft, fire and the like, and asks the property manager to check the alarm information in time.
Example 3:
as shown in fig. 4, this embodiment provides an intelligent monitoring apparatus in a home scenario, which is disposed on a monitoring service platform and is configured to execute the intelligent monitoring method in the home scenario in embodiment 1, where the apparatus includes:
the first receiving module 11 is configured to receive alarm information sent by the monitoring device in an away-from-home mode;
and the first sending module 12 is connected to the first receiving module 11, and is configured to send the alarm information to the monitoring service chatbot through an interface between the monitoring service chatbot and the monitoring service chatbot, so that the monitoring service chatbot sends the alarm information to the terminal bound to the monitoring device through the 5G message service platform.
Optionally, the apparatus further comprises:
the leaving mode receiving module is used for receiving setting information for setting the monitoring mode to be a leaving mode synchronously by the monitoring service chatbot and informing the monitoring equipment of starting the leaving mode according to the setting information; or,
the monitoring equipment is used for receiving information of automatically starting the leaving mode sent by the monitoring equipment when monitoring that the monitoring picture in the first preset time length is kept unchanged, and synchronizing the information of automatically starting the leaving mode to the monitoring service chatbot so as to enable the monitoring service chatbot to update the corresponding monitoring mode.
Optionally, the first receiving module 11 is specifically configured to:
receiving alarm information which is sent when the monitoring equipment monitors that the monitoring range is changed from an unmanned state to a manned state in an away mode, wherein the alarm type is a picture alarm; and/or the presence of a gas in the gas,
and receiving alarm information which is sent by the monitoring equipment and has the alarm type of sound alarm when the monitoring equipment monitors the alarm sound in the away mode.
Optionally, the apparatus further comprises:
the monitoring video receiving module is used for receiving and storing a monitoring video with a second preset time length, which is recorded when the monitoring device is monitored to be in a monitoring range from an unmanned state to a manned state;
and the monitoring video sending module is used for sending the monitoring video to the monitoring service chatbot according to the notification message if the notification message which is sent by the monitoring service chatbot and used for indicating that the monitoring video is sent to the terminal is received, so that the monitoring service chatbot forwards the monitoring video to the terminal through the 5G message service platform.
Example 4:
as shown in fig. 5, this embodiment provides an intelligent monitoring apparatus in a home scenario, which is disposed in a monitoring service chat robot chatbot, and is configured to execute the intelligent monitoring method in the home scenario in embodiment 2, where the apparatus includes:
a second receiving module 21, configured to receive, through an interface with a monitoring service platform, alarm information sent by the monitoring service platform, where the alarm information is sent by the monitoring service platform after receiving alarm information sent by a monitoring device in an away mode;
and the second sending module 22 is connected to the second receiving module 21, and configured to issue the alarm information to the terminal bound to the monitoring device through a 5G message service platform.
Optionally, the apparatus further comprises:
the binding module is used for binding the terminal and the monitoring equipment;
and the setting module is used for receiving and storing the picture alarm contact and/or the sound alarm contact set by the user through the terminal.
Optionally, the binding module is specifically configured to receive a monitoring device identifier corresponding to the monitoring device, which is input by a user through the terminal, and bind the terminal and the monitoring device according to the monitoring device identifier.
Optionally, the apparatus further comprises:
the synchronous updating module is used for receiving setting information of setting a monitoring mode to an away mode through the terminal by a user and synchronizing the setting information to the monitoring service platform so as to enable the monitoring service platform to inform the monitoring equipment of starting the away mode according to the setting information; or,
and the monitoring service platform is used for receiving the information of the synchronous automatic starting leaving mode of the monitoring service platform and updating the corresponding monitoring mode according to the information of the automatic starting leaving mode.
Optionally, the second receiving module 21 is specifically configured to:
receiving alarm information which is sent by a monitoring service platform and has an alarm type of picture alarm through an interface between the monitoring service platform and the monitoring service platform; and/or the presence of a gas in the gas,
and receiving alarm information of which the alarm type is a sound alarm, which is sent by the monitoring service platform through an interface between the monitoring service platform and the monitoring service platform.
Optionally, the second sending module 22 is specifically configured to:
sending alarm information with an alarm type of picture alarm to the terminal through the 5G message service platform; and/or the presence of a gas in the gas,
and sending alarm information with an alarm type of sound alarm to the terminal through the 5G message service platform.
Optionally, the apparatus further comprises:
the first processing module is used for judging whether first receipt information which is sent by the terminal and used for indicating that the user has read the alarm information of which the alarm type is the sound alarm is received, and if not, the first receipt information is repeatedly sent to the terminal at preset time intervals;
the second processing module is used for continuously receiving the alarm information sent by the monitoring service platform and judging whether the frequency for receiving the alarm information is greater than a preset frequency or not, if so, sending a notification message for indicating to send a monitoring video to the terminal to the monitoring service platform;
the third processing module is used for receiving the monitoring video returned by the monitoring service platform based on the notification message and forwarding the monitoring video to the terminal through the 5G message service platform;
and the fourth processing module is used for judging whether second receipt information which is sent by the terminal and used for indicating that the user has read the monitoring video is received, and if not, sending first prompt information to a preset picture warning contact person.
Optionally, the apparatus further comprises:
and the fifth processing module is used for sending second prompt information to a preset sound alarm contact if third receipt information which is sent by the terminal and used for indicating that the user has read the alarm information of which the alarm type is the sound alarm is not received within a third preset time length.
Example 5:
referring to fig. 6, the present embodiment provides an intelligent monitoring apparatus in a home scenario, including a memory 31 and a processor 32, where the memory 31 stores a computer program, and the processor 32 is configured to run the computer program to execute the intelligent monitoring method in the home scenario in embodiment 1 or embodiment 2.
The memory 31 is connected to the processor 32, the memory 31 may be a flash memory, a read-only memory or other memories, and the processor 32 may be a central processing unit or a single chip microcomputer.
Example 6:
the present embodiment provides a computer-readable storage medium, which stores a computer program, and when the computer program is executed by a processor, the computer program implements the intelligent monitoring method in the home scenario in embodiment 1 or embodiment 2.
The computer-readable storage media include volatile or nonvolatile, removable or non-removable media implemented in any method or technology for storage of information such as computer-readable instructions, data structures, computer program modules or other data. Computer-readable storage media include, but are not limited to, RAM (Random Access Memory), ROM (Read-Only Memory), EEPROM (Electrically Erasable Programmable Read-Only Memory), flash Memory or other Memory technology, CD-ROM (Compact disk Read-Only Memory), digital Versatile Disks (DVD) or other optical disk storage, magnetic cassettes, magnetic tape, magnetic disk storage or other magnetic storage devices, or any other medium which can be used to store the desired information and which can be accessed by a computer.
Embodiments 2 to 6 provide an intelligent monitoring method, an apparatus, and a readable storage medium in a home scenario, where a monitoring device does not need to support an RCS protocol stack, an interface between the monitoring device and a monitoring service platform is not changed, and only a constructed monitoring service chatbot needs to be connected to a 5G message service platform, and when the monitoring service platform receives an alarm message sent by the monitoring device in an away mode, the alarm message is sent to the monitoring service chatbot through the interface between the monitoring service chatbot and the monitoring service chatbot, so that the monitoring service chatbot issues the alarm message to a terminal bound to the monitoring device via the 5G message service platform.
It will be understood that the above embodiments are merely exemplary embodiments adopted to illustrate the principles of the present invention, and the present invention is not limited thereto. It will be apparent to those skilled in the art that various modifications and improvements can be made without departing from the spirit and substance of the invention, and these modifications and improvements are also considered to be within the scope of the invention.
Claims (15)
1. An intelligent monitoring method under a family scene is characterized by being applied to a monitoring service platform, and the method comprises the following steps:
receiving alarm information sent by monitoring equipment in a leaving mode;
and sending the alarm information to a monitoring service chatbot through an interface between the monitoring service chatbot and the monitoring service chatbot so that the monitoring service chatbot sends the alarm information to a terminal bound with the monitoring equipment through a 5G message service platform.
2. The method of claim 1, wherein the receiving of the alert message sent by the monitoring device in the away-from-home mode is preceded by:
receiving setting information of the monitoring service chatbot for setting the monitoring mode to be the away mode synchronously, and informing the monitoring equipment to start the away mode according to the setting information; or,
and receiving information of automatically starting the leaving mode sent by the monitoring equipment when monitoring that the monitoring picture in the first preset time length is kept unchanged, and synchronizing the information of automatically starting the leaving mode to the monitoring service chatbot so that the monitoring service chatbot updates the corresponding monitoring mode.
3. The method of claim 1, wherein receiving the alarm information sent by the monitoring device in the away-from-home mode comprises:
receiving alarm information which is sent when the monitoring equipment monitors that the monitoring range is changed from an unmanned state to a manned state in an away mode, wherein the alarm type is a picture alarm; and/or the presence of a gas in the gas,
and receiving alarm information which is sent by the monitoring equipment and has the alarm type of sound alarm when the monitoring equipment monitors the alarm sound in the away mode.
4. The method according to claim 3, wherein after receiving the alarm information that the alarm type sent is a screen alarm when the monitoring device monitors that the monitoring range is changed from an unmanned state to a manned state in a away-from-home mode, the method further comprises:
receiving and storing a monitoring video with a second preset time length recorded when the monitoring device changes from an unmanned state to a manned state in a monitoring range;
and if a notification message which is sent by the monitoring service chatbot and used for indicating that the monitoring video is sent to the terminal is received, sending the monitoring video to the monitoring service chatbot according to the notification message, so that the monitoring service chatbot forwards the monitoring video to the terminal through the 5G message service platform.
5. An intelligent monitoring method under a family scene is characterized by being applied to a monitoring service chatting robot chatbot, and the method comprises the following steps:
receiving alarm information sent by a monitoring service platform through an interface between the monitoring service platform and the monitoring service platform, wherein the alarm information is sent after the monitoring service platform receives the alarm information sent by monitoring equipment in an away mode;
and issuing the alarm information to a terminal bound with the monitoring equipment through a 5G message service platform.
6. The method of claim 5, wherein before receiving the alarm information sent by the monitoring service platform through the interface with the monitoring service platform, the method further comprises:
binding the terminal with the monitoring equipment;
and receiving and storing the picture alarm contact and/or the sound alarm contact set by the user through the terminal.
7. The method according to claim 6, wherein the binding the terminal and the monitoring device specifically includes:
receiving a monitoring device identification corresponding to the monitoring device input by a user through the terminal, and binding the terminal and the monitoring device according to the monitoring device identification.
8. The method according to claim 5, wherein before the receiving the alarm information sent by the monitoring service platform through the interface with the monitoring service platform, the method further comprises:
receiving setting information of a user for setting a monitoring mode to be an away mode through the terminal, and synchronizing the setting information to the monitoring service platform so that the monitoring service platform informs the monitoring equipment of starting the away mode according to the setting information; or,
and receiving the information of the automatic starting leaving mode synchronized by the monitoring service platform, and updating the corresponding monitoring mode according to the information of the automatic starting leaving mode.
9. The method according to claim 5, wherein the receiving the alarm information sent by the monitoring service platform through an interface with the monitoring service platform specifically includes:
receiving alarm information which is sent by a monitoring service platform and has an alarm type of picture alarm through an interface between the monitoring service platform and the monitoring service platform; and/or the presence of a gas in the gas,
receiving alarm information of which the alarm type is a sound alarm sent by a monitoring service platform through an interface between the monitoring service platform and the monitoring service platform;
the issuing of the alarm information to the terminal bound with the monitoring equipment through the 5G message service platform specifically includes:
sending alarm information with an alarm type of picture alarm to the terminal through the 5G message service platform; and/or the presence of a gas in the gas,
and sending alarm information with an alarm type of sound alarm to the terminal through the 5G message service platform.
10. The method according to claim 9, wherein after the sending the alarm information with the alarm type of screen alarm to the terminal via the 5G message service platform, the method further comprises:
judging whether first receipt information which is sent by the terminal and used for indicating that the user has read the alarm information of which the alarm type is the sound alarm is received, if not, repeatedly sending the alarm information to the terminal at preset time intervals;
continuously receiving the alarm information sent by the monitoring service platform, and judging whether the frequency for receiving the alarm information is greater than a preset frequency, if so, sending a notification message for indicating to send a monitoring video to the terminal to the monitoring service platform;
receiving the monitoring video returned by the monitoring service platform based on the notification message, and forwarding the monitoring video to the terminal through the 5G message service platform;
and judging whether second receipt information which is sent by the terminal and used for indicating that the user has read the monitoring video is received, and if not, sending first prompt information to a preset picture warning contact person.
11. The method of claim 9, wherein after the sending the alarm information with the alarm type of the sound alarm to the terminal via the 5G message service platform, the method further comprises:
and if third receipt information which is sent by the terminal and used for indicating that the user reads the alarm information of which the alarm type is the sound alarm is not received within a third preset time length, sending second prompt information to a preset sound alarm contact.
12. The utility model provides an intelligent monitoring device under scene of family which characterized in that sets up in control service platform, the device includes:
the first receiving module is used for receiving alarm information sent by the monitoring equipment in a leaving mode;
and the first sending module is connected with the first receiving module and used for sending the alarm information to the monitoring service chatbot through an interface between the monitoring service chatbot and the monitoring service chatbot so that the monitoring service chatbot sends the alarm information to the terminal bound with the monitoring equipment through the 5G message service platform.
13. The utility model provides an intelligent monitoring device under family's scene which characterized in that sets up in monitoring service chat robot chatbot, the device includes:
the second receiving module is used for receiving the alarm information sent by the monitoring service platform through an interface between the second receiving module and the monitoring service platform, wherein the alarm information is sent after the monitoring service platform receives the alarm information sent by the monitoring equipment in the away mode;
and the second sending module is connected with the second receiving module and used for sending the alarm information to the terminal bound with the monitoring equipment through a 5G message service platform.
14. An intelligent monitoring apparatus in a home scenario, comprising a memory and a processor, wherein the memory stores a computer program, and the processor is configured to execute the computer program to implement the intelligent monitoring method in a home scenario according to any one of claims 1 to 4, or to implement the intelligent monitoring method in a home scenario according to any one of claims 5 to 11.
15. A computer-readable storage medium, characterized in that the computer-readable storage medium has stored thereon a computer program, which when executed by a processor implements the intelligent monitoring method in a home scenario according to any one of claims 1 to 4, or implements the intelligent monitoring method in a home scenario according to any one of claims 5 to 11.
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