CN115065752A - Call record generation method, system, electronic device and storage medium - Google Patents
Call record generation method, system, electronic device and storage medium Download PDFInfo
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- CN115065752A CN115065752A CN202210509016.XA CN202210509016A CN115065752A CN 115065752 A CN115065752 A CN 115065752A CN 202210509016 A CN202210509016 A CN 202210509016A CN 115065752 A CN115065752 A CN 115065752A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42221—Conversation recording systems
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2250/00—Details of telephonic subscriber devices
- H04M2250/60—Details of telephonic subscriber devices logging of communication history, e.g. outgoing or incoming calls, missed calls, messages or URLs
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2250/00—Details of telephonic subscriber devices
- H04M2250/68—Details of telephonic subscriber devices with means for recording information, e.g. telephone number during a conversation
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Abstract
The application relates to a method, a system, an electronic device and a storage medium for generating call records, wherein the method comprises the following steps: acquiring an incoming call or outgoing call broadcast, and creating a call record, wherein information in the call record comprises an incoming call or outgoing call number, call start time, a call type and a call state; acquiring different call broadcast types according to the answering state of a user, acquiring a call connection broadcast if the user answers, modifying the current call record, adding the current time as the call connection time, acquiring a call connection rejection broadcast if the user rejects or is busy, and modifying the current call record; and under the condition that the call is finished or the call is not connected, acquiring the call hang-up broadcast, modifying the call record, and adding the current time as the call finishing time to generate a complete call record. By the method and the device, the problems of poor instantaneity and inaccurate information when the call records are generated are solved, and the instantaneity and the fault tolerance rate are improved.
Description
Technical Field
The present application relates to the field of communications technologies, and in particular, to a method, a system, an electronic device, and a storage medium for generating a call record.
Background
At present, the collection of the call records of the mobile phone needs to be inquired from a call record database of the mobile phone, and the latest call records are obtained by monitoring the call record database. The existing call record acquisition mode cannot detect call information immediately when a call occurs, can only obtain corresponding call details after the call is finished, and cannot perform more detailed information detection on the whole process. For example, only the call connection time can be known from the call record of the call connection, and the call start time cannot be known.
At present, no effective solution is provided for the problems of poor real-time performance and inaccurate information when a call record is generated in the related technology.
Disclosure of Invention
The embodiment of the application provides a method, a system, an electronic device and a storage medium for generating call records, so as to solve at least the problems of poor real-time performance and inaccurate information when the call records are generated in the related art.
In a first aspect, an embodiment of the present application provides a method for generating a call record, where the method includes:
acquiring incoming call or outgoing call broadcasting, and creating a call record, wherein information in the call record comprises an incoming call or outgoing call number, call starting time, a call type and a call state;
acquiring different call broadcast types according to the answering state of a user, acquiring a call connection broadcast if the user answers, modifying the current call record, adding the current time as the call connection time, acquiring a call connection rejection broadcast if the user rejects or is busy, and modifying the current call record;
and under the condition that the call is finished or the call is not connected, acquiring the call hang-up broadcast, modifying the call record, and adding the current time as the call finishing time to generate a complete call record.
In some embodiments, before obtaining the incoming call broadcast and creating the call record, the method includes:
registering call broadcasting, and waiting for the corresponding call broadcasting when the call of the working mobile phone occurs.
In some of these embodiments, generating the full call record includes:
under the condition that a user answers, acquiring a complete call record generated after a call hang-up broadcast and including call duration, wherein the call duration is obtained by calculation according to call ending time and call starting time;
and under the condition that the user refuses to connect or is busy, acquiring the call duration in the complete call record generated after the call hang-up broadcast is null.
In some embodiments, after acquiring an incoming call or an outgoing call broadcast and creating a call record, the method further comprises:
if the call is not connected or not rejected for a long time, directly acquiring the call hang-up broadcast, modifying the call record, and adding the current time as the call ending time.
In a second aspect, an embodiment of the present application provides a system for generating a call record, where the system includes:
the system comprises a creating module, a receiving module and a processing module, wherein the creating module is used for acquiring incoming call or outgoing call broadcasting and creating a call record, and information in the call record comprises an incoming call or outgoing call number, call starting time, call type and call state;
the answering module is used for acquiring different call broadcast types according to the answering state of a user, acquiring a call connection broadcast and modifying the current call record if the user answers the call, adding the current time as the call connection time, and acquiring a call connection rejection broadcast and modifying the current call record if the user refuses to connect or busy;
and the hang-up module is used for acquiring the call hang-up broadcast, modifying the call record and adding the current time as the call ending time to generate a complete call record under the condition that the call is ended or the call is not connected.
In some embodiments, the system includes a registration module that, prior to obtaining an incoming call broadcast, creating a call record,
and the registration module is used for registering call broadcasting and waiting for the corresponding call broadcasting when the call of the working mobile phone occurs.
In some embodiments, the hang-up module is further configured to, when the user answers, obtain that the complete call record generated after the call hang-up broadcast includes a call duration, where the call duration is calculated according to a call ending time and a call starting time,
and under the condition that the user refuses to connect or is busy, acquiring the call duration in the complete call record generated after the call hang-up broadcast is null.
In some of these embodiments, after acquiring an incoming or outgoing call broadcast, creating a call record,
and the hang-up module is also used for directly acquiring the call hang-up broadcast, modifying the call record and adding the current time as the call ending time if the call is not connected or not refused for a long time.
In a third aspect, an embodiment of the present application provides an electronic device, which includes a memory, a processor, and a computer program stored on the memory and executable on the processor, and the processor, when executing the computer program, implements the method for generating a call record according to the first aspect.
In a fourth aspect, the present application provides a storage medium, on which a computer program is stored, where the program is executed by a processor to implement the method for generating a call record as described in the first aspect.
Compared with the related art, the method for generating the call record, provided by the embodiment of the application, acquires the incoming call or outgoing call broadcast, and creates the call record, wherein the information in the call record comprises the incoming call or outgoing call number, the call start time, the call type and the call state; acquiring different call broadcast types according to the answering state of a user, acquiring a call connection broadcast if the user answers, modifying the current call record, adding the current time as the call connection time, acquiring a call connection rejection broadcast if the user rejects or is busy, and modifying the current call record; and under the condition that the call is finished or not connected, acquiring a call hang-up broadcast, modifying the call record, adding the current time as the call finishing time, and generating a complete call record.
When this application had solved and had generated conversation record, the real-time poor, the inaccurate problem of information of existence, the beneficial effect who brings includes:
1. the real-time performance is good. In the prior art, the call records can be acquired and uploaded only after the call is completed. The application can immediately know the specific information of the call when the two parties are in call, and the specific information comprises the following steps: whether the current call is an incoming call or an outgoing call; a calling or called number; the call duration; and whether other phones are plugged in, etc.
2. The call record data acquired by the method are more accurate. Particularly for the plug-in call, the specific plug-in call information can be obtained.
3. The fault tolerance is high. In the prior art, if the data in the call record is inconsistent with the actually occurred call, error correction cannot be performed. However, according to the scheme of the application, the whole link of the call can be acquired: the call-on-hang-off-recording can correct the call link according to the whole call process even if the intermediate link goes wrong, thereby deducing the correct call condition.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the application and together with the description serve to explain the application and not to limit the application. In the drawings:
FIG. 1 is a block diagram of a system for call record generation according to an embodiment of the present application;
figure 2 is a flow diagram of a method of call record generation according to an embodiment of the present application;
FIG. 3 is a schematic diagram illustrating a call processing flow of a user answering a call according to an embodiment of the present application;
FIG. 4 is a schematic diagram illustrating a call processing flow of a user rejecting a call according to an embodiment of the present application;
fig. 5 is an internal structural diagram of an electronic device according to an embodiment of the present application.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the present application will be described and illustrated below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the present application and are not intended to limit the present application. All other embodiments obtained by a person of ordinary skill in the art based on the embodiments provided in the present application without any inventive step are within the scope of protection of the present application. Moreover, it should be appreciated that in the development of any such actual implementation, as in any engineering or design project, numerous implementation-specific decisions must be made to achieve the developers' specific goals, such as compliance with system-related and business-related constraints, which may vary from one implementation to another.
Reference in the specification to "an embodiment" means that a particular feature, structure, or characteristic described in connection with the embodiment can be included in at least one embodiment of the specification. The appearances of the phrase in various places in the specification are not necessarily all referring to the same embodiment, nor are separate or alternative embodiments mutually exclusive of other embodiments. Those of ordinary skill in the art will explicitly and implicitly appreciate that the embodiments described herein may be combined with other embodiments without conflict.
Unless defined otherwise, technical or scientific terms referred to herein shall have the ordinary meaning as understood by those of ordinary skill in the art to which this application belongs. The use of the terms "a" and "an" and "the" and similar referents in the context of describing the invention (including a single reference) are to be construed in a non-limiting sense as indicating either the singular or the plural. The present application is directed to the use of the terms "including," "comprising," "having," and any variations thereof, which are intended to cover non-exclusive inclusions; for example, a process, method, system, article, or apparatus that comprises a list of steps or modules (elements) is not limited to the listed steps or elements, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus. Reference to "connected," "coupled," and the like in this application is not intended to be limited to physical or mechanical connections, but may include electrical connections, whether direct or indirect. Reference herein to "a plurality" means greater than or equal to two. "and/or" describes an association relationship of associated objects, meaning that three relationships may exist, for example, "A and/or B" may mean: a exists alone, A and B exist simultaneously, and B exists alone. Reference herein to the terms "first," "second," "third," and the like, are merely to distinguish similar objects and do not denote a particular ordering for the objects.
The present embodiment provides a system for generating a call record, and fig. 1 is a block diagram of a structure of a system for generating a call record according to an embodiment of the present application, and as shown in fig. 1, the system includes a creating module 11, an answering module 12, and a hanging-up module 13:
the creating module 11 is configured to acquire an incoming call or outgoing call broadcast, and create a call record, where information in the call record includes an incoming call or outgoing call number, call start time, a call type, and a call state; the answering module 12 is used for acquiring different call broadcast types according to the answering state of the user, acquiring a call connection broadcast if the user answers the call, modifying the current call record, adding the current time as the call connection time, acquiring a call connection rejection broadcast if the user refuses to connect or busy, and modifying the current call record; and the hang-up module 13 is configured to acquire a call hang-up broadcast, modify a call record, and add the current time as a call end time to generate a complete call record when the call is ended or the call is not connected.
It should be noted that the call processing system in fig. 1 is a system for generating a call record according to the embodiment of the present application, and performs broadcast communication with a mobile phone operating system through a network. For example, when the mobile phone receives a call, the mobile phone operating system sends a corresponding call broadcast to the call processing system, performs corresponding call processing, and records call information.
According to the system, the corresponding call records are generated in the embodiment in a mode of receiving different call broadcasts in real time, so that the generated call records are more accurate and comprehensive, the problems of poor real-time performance and inaccurate information when the call records are generated are solved, and the real-time performance and the fault tolerance rate are improved.
In some embodiments, the system further includes a registration module, before obtaining the incoming call broadcast and creating the call record, the registration module is configured to register the call broadcast and wait for the corresponding call broadcast when a call of the working mobile phone occurs. Wherein, the conversation broadcasting includes: OUTGOING CALL broadcast ACTION _ CALL _ outputting, INCOMING CALL broadcast ACTION _ CALL _ communicating, CALL CONNECTED broadcast ACTION _ CALL _ CONNECTED, CALL denied broadcast ACTION _ CALL _ REJECT, CALL hangup broadcast ACTION _ CALL _ DISCONNECT.
It should be noted that, for a specific example in this embodiment, reference may be made to examples described in the following embodiment and optional implementation in a method for generating a call record, and details of this embodiment are not described herein again.
Note that each of the modules may be a functional module or a program module, and may be implemented by software or hardware. For a module implemented by hardware, the above modules may be located in the same processor; or the modules can be respectively positioned in different processors in any combination.
Fig. 2 is a flowchart of a method for generating a call record according to an embodiment of the present application, and as shown in fig. 2, the flow includes the following steps:
step S201, obtaining an incoming call or outgoing call broadcast, and creating a call record, wherein information in the call record comprises an incoming call or outgoing call number, call start time, call type and call state;
in the implementation, call incoming or outgoing call broadcasting is acquired, call records are created, call incoming or outgoing numbers are recorded, the current time is set as the call starting time, the call type is set as the call incoming or outgoing, and the call state is set as not connected;
step S202, according to the user answering state, obtaining different call broadcast types, if the user answers, obtaining a call connection broadcast, modifying the current call record, adding the current time as the call connection time, if the user refuses to connect or busy, obtaining a call refusal broadcast, and modifying the current call record;
fig. 3 is a schematic view of a call processing flow of a user answering a call according to an embodiment of the present application, and fig. 4 is a schematic view of a call processing flow of a user rejecting a call according to an embodiment of the present application. In this embodiment, three different situations can be distinguished according to the user answering state, and different call broadcast types are obtained.
In the first case, as shown in fig. 3, if the user answers the call, the mobile phone operating system sends a broadcast to the call processing system, and the call processing system obtains the call connection broadcast, modifies the current call record, for example, changes the call state to connection, and adds the current time as the call connection time. It should be noted that the connection here also includes connection of a plug-in phone. For the plug-in call, the information obtained by analyzing the call record in real time according to the embodiment includes: 1. a call switching object of a calling party and a called party; 2. the calling and called numbers of the switched call; 3. the call duration of the current plug-in call; 4. the call duration and the hangup party of the original call. Thereby obtaining more refined call information.
In the second case, as shown in fig. 4, if the user refuses to receive the call or the call is busy, the call processing system will obtain the call refusing broadcast sent by the mobile phone operating system, and modify the current call record, for example, change the call type to refusal.
In the third situation, if the call is not connected or refused for a long time, the mobile phone operating system directly sends a call hangup broadcast, modifies the call record of the corresponding part, and adds the current time as the call ending time.
Step S203, under the condition that the call is finished or not connected, obtaining the call hang-up broadcast, modifying the call record, and adding the current time as the call finishing time to generate a complete call record.
In this embodiment, when the call is ended or the call is not connected, the call processing system obtains a call hang-up broadcast sent by the mobile phone operating system, modifies the current call record, and adds the current time as the call end time to generate a complete call record.
Preferably, under the condition that the user answers, the complete call record generated after the call hang-up broadcast is acquired and comprises the call duration, and the call duration is calculated according to the call ending time and the call starting time;
and under the condition that the user refuses to connect or is busy, the call duration in the complete call record generated after the call hang-up broadcast is acquired to be null.
Through the steps S201 to S203, the corresponding call records are generated in a manner of receiving different call broadcasts in real time, so that the generated call records are more accurate and comprehensive, the problems of poor real-time performance and inaccurate information during generation of the call records are solved, and the real-time performance and the fault tolerance rate are improved.
In some embodiments, before obtaining the incoming call broadcast and creating the call record, the call broadcast needs to be registered, and the corresponding call broadcast is waited for when the call of the working mobile phone occurs. Wherein, the conversation broadcasting includes: outgoing call broadcasting, incoming call broadcasting, power-on broadcasting, call refusing broadcasting and call hanging-up broadcasting.
In some embodiments, after the call is connected, the call content is recorded.
In some embodiments, if a broadcast is lost, the overall call link according to the embodiments of the present application: the lost broadcast link can be found by calling, connecting, hanging up and recording, so that the correct call condition is deduced, and the accurate information of the whole call is judged. For example, when a calling party and a called party are in a call, if the operating system Android does not notify the application of the embodiment of the present application of the call hang-up broadcast, the embodiment of the present application may perform a reverse thrust through a subsequently received recording broadcast, where the current call is already connected and hung-up, that is, the call hang-up broadcast is found to be lost in the whole call link. Thereby improving the overall fault tolerance rate.
It should be noted that the steps illustrated in the above-described flow diagrams or in the flow diagrams of the figures may be performed in a computer system, such as a set of computer-executable instructions, and that, although a logical order is illustrated in the flow diagrams, in some cases, the steps illustrated or described may be performed in an order different than here.
The present embodiment also provides an electronic device comprising a memory having a computer program stored therein and a processor configured to execute the computer program to perform the steps of any of the above method embodiments.
Optionally, the electronic apparatus may further include a transmission device and an input/output device, wherein the transmission device is connected to the processor, and the input/output device is connected to the processor.
In addition, in combination with the method for generating a call record in the foregoing embodiment, the embodiment of the present application may provide a storage medium to implement. The storage medium having stored thereon a computer program; the computer program, when executed by a processor, implements any of the above-described embodiments of the method of call record generation.
In one embodiment, a computer device is provided, which may be a terminal. The computer device includes a processor, a memory, a network interface, a display screen, and an input device connected by a system bus. Wherein the processor of the computer device is configured to provide computing and control capabilities. The memory of the computer device comprises a nonvolatile storage medium and an internal memory. The non-volatile storage medium stores an operating system and a computer program. The internal memory provides an environment for the operation of an operating system and computer programs in the non-volatile storage medium. The network interface of the computer device is used for communicating with an external terminal through a network connection. The computer program when executed by a processor implements a method of call record generation. The display screen of the computer equipment can be a liquid crystal display screen or an electronic ink display screen, and the input device of the computer equipment can be a touch layer covered on the display screen, a key, a track ball or a touch pad arranged on the shell of the computer equipment, an external keyboard, a touch pad or a mouse and the like.
In one embodiment, fig. 5 is a schematic diagram of an internal structure of an electronic device according to an embodiment of the present application, and as shown in fig. 5, an electronic device is provided, where the electronic device may be a server, and the internal structure diagram may be as shown in fig. 5. The electronic device comprises a processor, a network interface, an internal memory and a non-volatile memory connected by an internal bus, wherein the non-volatile memory stores an operating system, a computer program and a database. The processor is used for providing calculation and control capability, the network interface is used for communicating with an external terminal through network connection, the internal memory is used for providing an environment for an operating system and the running of a computer program, the computer program is executed by the processor to realize a method for generating call records, and the database is used for storing data.
It will be appreciated by those skilled in the art that the structure shown in fig. 5 is a block diagram of only a portion of the structure associated with the present application, and does not constitute a limitation on the electronic device to which the present application applies, and that a particular electronic device may include more or fewer components than shown, or combine certain components, or have a different arrangement of components.
It will be understood by those skilled in the art that all or part of the processes of the methods of the embodiments described above can be implemented by hardware instructions of a computer program, which can be stored in a non-volatile computer-readable storage medium, and when executed, can include the processes of the embodiments of the methods described above. Any reference to memory, storage, database, or other medium used in the embodiments provided herein may include non-volatile and/or volatile memory, among others. Non-volatile memory can include read-only memory (ROM), Programmable ROM (PROM), Electrically Programmable ROM (EPROM), Electrically Erasable Programmable ROM (EEPROM), or flash memory. Volatile memory can include Random Access Memory (RAM) or external cache memory. By way of illustration and not limitation, RAM is available in a variety of forms such as Static RAM (SRAM), Dynamic RAM (DRAM), Synchronous DRAM (SDRAM), Double Data Rate SDRAM (DDRSDRAM), Enhanced SDRAM (ESDRAM), Synchronous Link DRAM (SLDRAM), Rambus Direct RAM (RDRAM), direct bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM).
It should be understood by those skilled in the art that various features of the above-described embodiments can be combined in any combination, and for the sake of brevity, all possible combinations of features in the above-described embodiments are not described in detail, but rather, all combinations of features which are not inconsistent with each other should be construed as being within the scope of the present disclosure.
The above-mentioned embodiments only express several embodiments of the present application, and the description thereof is more specific and detailed, but not construed as limiting the scope of the invention. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the concept of the present application, which falls within the scope of protection of the present application. Therefore, the protection scope of the present patent shall be subject to the appended claims.
Claims (10)
1. A method of call record generation, the method comprising:
acquiring an incoming call or outgoing call broadcast, and creating a call record, wherein information in the call record comprises an incoming call or outgoing call number, call start time, a call type and a call state;
acquiring different call broadcast types according to the answering state of a user, acquiring a call connection broadcast if the user answers, modifying the current call record, adding the current time as the call connection time, acquiring a call connection rejection broadcast if the user rejects or is busy, and modifying the current call record;
and under the condition that the call is finished or the call is not connected, acquiring the call hang-up broadcast, modifying the call record, and adding the current time as the call finishing time to generate a complete call record.
2. The method of claim 1, wherein prior to obtaining the incoming call broadcast and creating the call record, the method comprises:
registering call broadcasting, and waiting for corresponding call broadcasting when a call of a working mobile phone occurs.
3. The method of claim 1, wherein generating a complete call record comprises:
under the condition that a user answers, acquiring a complete call record generated after a call hang-up broadcast and including call duration, wherein the call duration is obtained by calculation according to call ending time and call starting time;
and under the condition that the user refuses to connect or is busy, acquiring the call duration in the complete call record generated after the call hang-up broadcast is null.
4. The method of claim 1, wherein after acquiring an incoming call or outgoing call broadcast, creating a call record, the method further comprises:
if the call is not connected or not rejected for a long time, directly acquiring the call hang-up broadcast, modifying the call record, and adding the current time as the call ending time.
5. A system for call record generation, the system comprising:
the system comprises a creating module, a receiving module and a processing module, wherein the creating module is used for acquiring incoming call or outgoing call broadcasting and creating a call record, and information in the call record comprises an incoming call or outgoing call number, call starting time, call type and call state;
the answering module is used for acquiring different call broadcast types according to the answering state of a user, acquiring call connection broadcast and modifying the current call record if the user answers the call, adding the current time as the call connection time, acquiring call connection rejection broadcast and modifying the current call record if the user refuses to connect or takes the line;
and the hang-up module is used for acquiring the call hang-up broadcast, modifying the call record and adding the current time as the call ending time to generate a complete call record under the condition that the call is ended or the call is not connected.
6. The system of claim 5, wherein the system comprises a registration module that, prior to obtaining the incoming call broadcast and creating the call record,
and the registration module is used for registering call broadcasting and waiting for the corresponding call broadcasting when the call of the working mobile phone occurs.
7. The system of claim 5,
the hang-up module is also used for acquiring the complete call record generated after the call hang-up broadcast includes the call duration under the condition that the user answers, the call duration is calculated according to the call ending time and the call starting time,
and under the condition that the user refuses to connect or is busy, acquiring the call duration in the complete call record generated after the call hang-up broadcast is null.
8. The system of claim 5, wherein after acquiring an incoming or outgoing call broadcast, creating a call record,
and the hang-up module is also used for directly acquiring the call hang-up broadcast, modifying the call record and adding the current time as the call ending time if the call is not connected or not refused for a long time.
9. An electronic device comprising a memory and a processor, wherein the memory has stored therein a computer program, and the processor is configured to execute the computer program to perform the method of call record generation of any one of claims 1 to 4.
10. A storage medium having a computer program stored thereon, wherein the computer program is arranged to perform the method of call record generation of any one of claims 1 to 4 when executed.
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| CN202210509016.XA CN115065752A (en) | 2022-05-10 | 2022-05-10 | Call record generation method, system, electronic device and storage medium |
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| CN202210509016.XA CN115065752A (en) | 2022-05-10 | 2022-05-10 | Call record generation method, system, electronic device and storage medium |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115550507A (en) * | 2022-09-30 | 2022-12-30 | 深圳市六度人和科技有限公司 | Call record query method and device and terminal equipment |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN115550507A (en) * | 2022-09-30 | 2022-12-30 | 深圳市六度人和科技有限公司 | Call record query method and device and terminal equipment |
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