CN115063159A - Method, apparatus, medium, and program product for providing offline service - Google Patents

Method, apparatus, medium, and program product for providing offline service Download PDF

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CN115063159A
CN115063159A CN202210762179.9A CN202210762179A CN115063159A CN 115063159 A CN115063159 A CN 115063159A CN 202210762179 A CN202210762179 A CN 202210762179A CN 115063159 A CN115063159 A CN 115063159A
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service
shared
site
user
target
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邓飘雪
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Shanghai Zhangmen Science and Technology Co Ltd
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Shanghai Zhangmen Science and Technology Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/01Customer relationship services
    • G06Q30/015Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • G06Q30/016After-sales
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635Processing of requisition or of purchase orders
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0639Item locations

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  • Finance (AREA)
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Abstract

An object of the present application is to provide a method, apparatus, medium, and program product for providing an offline service, the method comprising: responding to an offline service parking operation initiated by a first user for a target site to be shared on a shared service platform, acquiring an offline service item input by the first user, acquiring offline service time selected by the first user based on a service available time period corresponding to the target site to be shared, and sending the offline service item and the offline service time to the shared service platform so as to publish a first shared service site of the first user about the target site to be shared on the shared service platform, wherein the offline service item is provided by the first user for at least one other user listed for the first shared service site at the target site to be shared at the offline service time.

Description

Method, apparatus, medium, and program product for providing offline service
Technical Field
The present application relates to the field of communications, and more particularly, to a technique for providing offline services.
Background
In the prior art, a user usually purchases an offline service (for example, makeup) consumption volume from an online group, offline service is checked for consumption in a store or a private offline service is reserved for an online service, and a merchant is used for an online service.
Disclosure of Invention
It is an object of the present application to provide a method, apparatus, medium and program product for providing offline services.
According to an aspect of the present application, there is provided a method for providing offline services, the method comprising:
responding to an offline service parking operation initiated by a first user for a target site to be shared on a shared service platform, acquiring an offline service item input by the first user, acquiring offline service time selected by the first user based on a service available time period corresponding to the target site to be shared, and sending the offline service item and the offline service time to the shared service platform so as to publish a first shared service site of the first user about the target site to be shared on the shared service platform, wherein the offline service item is provided by the first user for at least one other user listed for the first shared service site at the target site to be shared at the offline service time.
According to another aspect of the present application, there is provided a method for providing offline services, the method comprising:
providing one or more sharing service sites corresponding to at least one site to be shared for a second user, wherein a first user corresponding to each sharing service site provides an offline service item corresponding to the sharing service site for at least one other user who has made an order for the sharing service site at the site to be shared corresponding to the sharing service site at the offline service time corresponding to the sharing service site;
responding to the second user to select a target shared service site from the one or more shared service sites, and providing at least one off-line service item corresponding to the target shared service site to the second user;
and in response to an order placing operation executed by the second user for a target offline service item in the at least one offline service item, generating order information of the second user about the target offline service item, so that the second user goes to a to-be-shared place corresponding to the target shared service site based on the order information to use the target offline service item at the offline service time corresponding to the target shared service site.
According to an aspect of the present application, there is provided a first user equipment for providing an offline service, the apparatus comprising:
the one-to-one module is used for responding to an offline service parking operation initiated by a first user aiming at a target site to be shared on a shared service platform, acquiring an offline service item input by the first user, acquiring offline service time selected by the first user based on a service available time period corresponding to the target site to be shared, and sending the offline service item and the offline service time to the shared service platform so as to publish a first shared service site of the first user about the target site to be shared on the shared service platform, wherein the offline service item is provided for at least one other user who has ordered aiming at the first shared service site by the first user at the target site to be shared during the offline service time.
According to an aspect of the present application, there is provided a network device corresponding to a shared service platform for providing offline services, the network device including:
the second module is used for providing one or more sharing service sites corresponding to at least one site to be shared for a second user, wherein a first user corresponding to each sharing service site provides an offline service item corresponding to the sharing service site for at least one other user who has placed an order for the sharing service site at the site to be shared corresponding to the sharing service site at the offline service time corresponding to the sharing service site;
a second module, configured to respond to a selection of a target shared service site from the one or more shared service sites by the second user, and provide at least one offline service item corresponding to the target shared service site to the second user;
and a second module and a third module, configured to generate order information of the second user about a target offline service item in the at least one offline service item in response to an order placing operation performed by the second user for the target offline service item, so that the second user goes to a to-be-shared field corresponding to the target shared service site based on the order information and uses the target offline service item at an offline service time corresponding to the target shared service site.
According to an aspect of the application, there is provided a computer device for providing offline services, comprising a memory, a processor and a computer program stored on the memory, wherein the processor executes the computer program to implement the operations of any of the methods described above.
According to an aspect of the application, there is provided a computer-readable storage medium having a computer program stored thereon, wherein the computer program, when executed by a processor, performs the operations of any of the methods described above.
According to an aspect of the application, a computer program product is provided, comprising a computer program which, when executed by a processor, carries out the steps of any of the methods as described above.
Compared with the prior art, the method and the device have the advantages that in response to an offline service parking operation initiated by a first user for a target site to be shared on a shared service platform, offline service items input by the first user are acquired, offline service time selected by the first user based on a service available time period corresponding to the target site to be shared is acquired, the offline service items and the offline service time are sent to the shared service platform, so that a first shared service site of the first user about the target site to be shared is published on the shared service platform, wherein the offline service items are provided for at least one other user which is listed for the first shared service site by the first user at the target site to be shared by the first user at the offline service time, so that the user can enjoy offline service at any time and any place, the problems of service time, distance to a store and the like do not need to be considered too much, and the problems of potential safety hazards, high consumption, privacy disclosure and the like existing in home service can be avoided.
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Other features, objects and advantages of the present application will become more apparent upon reading of the following detailed description of non-limiting embodiments thereof, made with reference to the accompanying drawings in which:
FIG. 1 illustrates a flow diagram of a method for providing offline services according to one embodiment of the present application;
FIG. 2 illustrates a flow diagram of a method for providing offline services according to one embodiment of the present application;
FIG. 3 illustrates a flow diagram of a method for providing offline services according to one embodiment of the present application;
FIG. 4 illustrates a first user equipment structure diagram for providing offline services according to one embodiment of the present application;
FIG. 5 illustrates a network user equipment structure diagram for providing offline services according to one embodiment of the present application;
FIG. 6 illustrates an exemplary system that can be used to implement the various embodiments described in this application.
The same or similar reference numbers in the drawings identify the same or similar elements.
Detailed Description
The present application is described in further detail below with reference to the attached figures.
In a typical configuration of the present application, the terminal, the device serving the network, and the trusted party each include one or more processors (e.g., Central Processing Units (CPUs)), input/output interfaces, network interfaces, and memory.
The Memory may include forms of volatile Memory, Random Access Memory (RAM), and/or non-volatile Memory in a computer-readable medium, such as Read Only Memory (ROM) or Flash Memory. Memory is an example of a computer-readable medium.
Computer-readable media, including both permanent and non-permanent, removable and non-removable media, may implement the information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, Phase-Change Memory (PCM), Programmable Random Access Memory (PRAM), Static Random-Access Memory (SRAM), Dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), electrically Erasable Programmable Read-Only Memory (EEPROM), flash Memory or other Memory technology, Compact Disc Read-Only Memory (CD-ROM), Digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape, magnetic disk storage or other magnetic storage devices, or any other non-transmission medium, which can be used to store information that can be accessed by a computing device.
The device referred to in the present application includes, but is not limited to, a terminal, a network device, or a device formed by integrating a terminal and a network device through a network. The terminal includes, but is not limited to, any mobile electronic product, such as a smart phone, a tablet computer, etc., capable of performing human-computer interaction with a user (e.g., human-computer interaction through a touch panel), and the mobile electronic product may employ any operating system, such as an Android operating system, an iOS operating system, etc. The network Device includes an electronic Device capable of automatically performing numerical calculation and information processing according to a preset or stored instruction, and the hardware includes, but is not limited to, a microprocessor, an Application Specific Integrated Circuit (ASIC), a Programmable Logic Device (PLD), a Field Programmable Gate Array (FPGA), a Digital Signal Processor (DSP), an embedded Device, and the like. The network device includes but is not limited to a computer, a network host, a single network server, a plurality of network server sets or a cloud of a plurality of servers; here, the Cloud is composed of a large number of computers or web servers based on Cloud Computing (Cloud Computing), which is a kind of distributed Computing, one virtual supercomputer consisting of a collection of loosely coupled computers. Including, but not limited to, the internet, a wide area network, a metropolitan area network, a local area network, a VPN network, a wireless Ad Hoc network (Ad Hoc network), etc. Preferably, the device may also be a program running on the terminal, the network device, or a device formed by integrating the terminal and the network device, the touch terminal, or the network device and the touch terminal through a network.
Of course, those skilled in the art will appreciate that the foregoing is by way of example only, and that other existing or future devices, which may be suitable for use in the present application, are also encompassed within the scope of the present application and are hereby incorporated by reference.
In the description of the present application, "a plurality" means two or more unless specifically limited otherwise.
Fig. 1 shows a flowchart of a method for providing offline services according to an embodiment of the present application, the method comprising step S11. In step S11, in response to an offline service parking operation initiated by a first user for a target site to be shared on a shared service platform, a first user device obtains an offline service item input by the first user, obtains an offline service time selected by the first user based on a service available time period corresponding to the target site to be shared, and sends the offline service item and the offline service time to the shared service platform, so as to publish, on the shared service platform, a first shared service site of the first user about the target site to be shared, where the offline service item is provided by the first user at the target site to be shared for at least one other user who has placed an order for the first shared service site at the offline service time.
In step S11, in response to an offline service parking operation initiated by a first user for a target site to be shared on a shared service platform, a first user device obtains an offline service item input by the first user, obtains an offline service time selected by the first user based on a service available time period corresponding to the target site to be shared, and sends the offline service item and the offline service time to the shared service platform, so as to publish, on the shared service platform, a first shared service site of the first user about the target site to be shared, where the offline service item is provided by the first user at the target site to be shared for at least one other user who has placed an order for the first shared service site at the offline service time. In some embodiments, the sharing service platform communicates with a service provider (i.e., a site provider) that provides a site, a site to be shared is set in each place, for example, the sharing service platform may be set in a first floor rest area of a company, a mall rest area, or the like, the sharing service platform may invite offline service providers, such as professional service people, service fans, or the like, to serve as merchants to stay in the site to be shared, each site to be shared may correspond to one or more offline service providers, a plurality of offline service providers may alternately use the site to be shared to provide respective offline service items in different time periods, at this time, the site to be shared only corresponds to one offline service provider in the same time period, or the site to be shared may correspond to one or more offline service providers in the same time period, that the one or more offline service providers may share and use a space of the site to be shared at the same time to provide respective corresponding spaces And the offline service item can be set by a site provider or a shared service platform according to the maximum number of offline service providers which can be supported at the same time. In some embodiments, each offline service provider may set a shared service site at the site to be shared, and set offline service time of the shared service site at the site to be shared, so that corresponding offline service items may be provided at the shared service site for at least one other user ordered with respect to the shared service site at the offline service time, the shared service platform may display, according to one or more shared service sites corresponding to each site to be shared, the one or more shared service sites in a page corresponding to the site to be shared in a platform application (e.g., an application program, an applet, a web page, etc.) for a second user to select, after the second user selects a certain shared service site, according to one or more offline service items that can be provided by the offline service provider corresponding to the shared service site, i.e., an in-residence merchant, and displaying the one or more offline service items in a page corresponding to the shared service site in the platform application for a user to select a target offline service item and place an order. In some embodiments, the first user is an offline service provider, the first user device is a user device used by the offline service provider, the sharing service platform communicates with the site provider providing the site to publish a plurality of sites to be shared on the sharing service platform, the first user may browse the plurality of sites to be shared on a platform application corresponding to the sharing service platform, the first user may select one of the sites to be shared to initiate an offline service entrance operation, input one or more offline service items to be provided to other users, and select an offline service time corresponding to the offline service item based on a service available time period corresponding to the site to be shared, where the service available time period may be set by the site provider corresponding to the site to be shared, the first user may further specify a service price corresponding to each offline service item, the platform application may then send the offline service item, the offline service time, and/or the service price to a shared service platform, and the shared service platform may publish the first user about a shared service site of the site to be shared. In some embodiments, after the publishing, other users (i.e., offline service users) may browse offline service items, offline service time, and service prices corresponding to the shared service site in the platform application, and on this basis, the other users may select one of the one or more offline service items provided by the shared service site to place an order. In some embodiments, the second user is one of the at least one other user, i.e., the second user is one of the offline service users in the shared services platform. In some embodiments, after the publishing, the first user needs to provide, at the offline service time, the respective ordered offline service items at the site to be shared for at least one other user that has ordered the one or more offline service items. In some embodiments, the present application is described by taking an offline service item as an example of a shared cosmetic service, that is, by taking a shared service site as an example of a shared cosmetic service site, and those skilled in the art should understand that the description is only an example, and other types of offline services that may be present or may appear in the future, such as those applicable to the present application, should also be included in the scope of the present application, and are hereby incorporated by reference.
In some embodiments, the method further comprises: the first user equipment presents one or more sites to be shared on the sharing service platform and site description information corresponding to each site to be shared; and acquiring a target site to be shared selected by the first user in the one or more sites to be shared based on the site description information corresponding to each site to be shared. In some embodiments, the venue description information may be uploaded to the sharing service platform by a venue provider corresponding to the venue to be shared, and the venue description information includes, but is not limited to, description information for describing venue characteristics, environmental characteristics, nearby user characteristics, business hours characteristics, and geographic location characteristics of the venue to be shared. In some embodiments, site description information corresponding to each site to be shared is presented to the first user on the sharing service platform, the first user selects a most suitable site to be shared from one or more sites to be shared as a target site to be shared according to the site description information, and then an offline service parking operation is initiated for the target site to be shared.
In some embodiments, the obtaining the offline service time selected by the first user based on the service available time period corresponding to the target site to be shared includes: presenting a target time period in which a residual available space currently exists in a service available time period corresponding to the target site to be shared; and acquiring the offline service time selected by the first user based on the target time period. In some embodiments, the target site to be shared may correspond to one or more offline service providers in the same time period, that is, the one or more offline service providers may share the space using the target site to be shared at the same time to provide the respective corresponding offline service items, and the maximum number of offline service providers that can be supported at the same time may be set by the site provider or the shared service platform. In some embodiments, the platform application further obtains, from the shared service platform, second offline service time corresponding to other published offline service providers with respect to other shared service sites of the site to be shared, and at this time, a target time period in which the remaining available space currently exists in the second offline service time is presented in the platform application, and the first user needs to select the offline service time corresponding to the offline service item in the target time period.
In some embodiments, the obtaining of the offline service time selected by the first user based on the service available time period corresponding to the target site to be shared includes: presenting other available time periods except second offline service time corresponding to other published shared service sites of the target site to be shared in the service available time period corresponding to the target site to be shared; and acquiring the offline service time selected by the first user based on the other available time periods. In some embodiments, the target site to be shared corresponds to only one offline service provider in the same time period, that is, multiple offline service providers may provide respective corresponding offline service items by using the target site to be shared in turn in different time periods. In some embodiments, the platform application further obtains, from the sharing service platform, second offline service time corresponding to other published offline service providers with respect to other sharing service sites of the to-be-shared site, at this time, other available time periods, except the second offline service time, in the service available time period corresponding to the to-be-shared site are presented in the platform application, and the first user needs to select the offline service time corresponding to the offline service item based on the other available time periods.
In some embodiments, the obtaining of the first user-input offline service item comprises: presenting a plurality of supportable offline service types corresponding to the target site to be shared; and acquiring an offline service item corresponding to the offline service type input by the first user according to the offline service type selected by the first user from the plurality of supportable offline service types. In some embodiments, the type of offline service that can be supported by the venue to be shared may be set by a venue provider corresponding to the venue to be shared, where the type of offline service includes, but is not limited to, sharing make-up services, sharing haircut services, sharing massage services, and the like. In some embodiments, the first user may first select an offline service type from a plurality of offline service types that may be supported, and then input one or more offline service items that conform to the offline service type.
In some embodiments, the plurality of supportable offline service types are determined by the sharing service platform according to site description information corresponding to the target site to be shared. In some embodiments, the shared service platform may automatically determine, according to the venue description information, at least one offline service type suitable for or matching with the venue description information, and use the at least one offline service type as the supportable offline service type for the venue to be shared.
In some embodiments, the obtaining of the offline service item corresponding to the offline service type input by the first user includes: presenting site description information corresponding to the target site to be shared; and acquiring an offline service item which is input by the first user based on the site description information and corresponds to the offline service type. In some embodiments, the first user may evaluate whether one or more offline service items, which may be provided by the first user and conform to the offline service type, are suitable for the venue description information according to venue description information corresponding to the venue to be shared, and if so, input at least one offline service item, which is suitable for the venue description information, in the one or more offline service items in the platform application.
In some embodiments, the method further comprises: and presenting the public equipment information corresponding to the target site to be shared so that the first user can provide the service tools required to be carried by the offline service item based on the public equipment information evaluation. In some embodiments, the common device information may be uploaded to the shared service platform by a site provider corresponding to a site to be shared, and the common device refers to a common device that is provided by the site provider and that can be shared by multiple offline service providers corresponding to multiple shared service sites corresponding to the site to be shared in turn. In some embodiments, the first user may evaluate, based on the common device information, service tools that need to be carried by himself to the venue to be shared in order to provide the one or more offline service items. In some embodiments, the first user needs to take the service tools away from the site to be shared after the end of their offline service time.
In some embodiments, the method further comprises: the method comprises the steps that first user equipment obtains the minimum number of service people input by a first user; sending the offline service type and the offline service time to the shared service platform so as to publish, on the shared service platform, a shared service site of the first user about the target site to be shared, including: sending the offline service type, the offline service time and the minimum number of service people to the shared service platform so as to publish the shared service site of the first user about the target site to be shared on the shared service platform, wherein if the number of the users who have placed an order for the shared service site reaches the minimum number of the service people, the first user provides the offline service item for at least one other user who has placed an order for the first shared service site in the target site to be shared at the offline service time. In some embodiments, the first user may specify a minimum number of service people corresponding to the shared service site, the shared service site may be opened on the current day only if the number of service people for the shared service site has been ordered and selected for the current day before the current day or before a predetermined time range corresponding to the offline service time of the current day (e.g., 2 hours before the offline service time), the first user may provide the ordered user with the corresponding offline service item at the target site to be shared at the offline service time of the current day, otherwise, the shared service site may not be opened on the current day, the first user does not need to provide the ordered user with the corresponding offline service item at the offline service time of the current day, and the order information of the ordered user on the current day may be automatically cancelled.
Fig. 2 shows a flowchart of a method for providing offline services according to an embodiment of the present application, the method including step S21 and step S22. In step S21, the network device provides, to the second user, one or more shared service sites corresponding to at least one site to be shared, where a first user corresponding to each shared service site provides, at the offline service time corresponding to the shared service site, an offline service item corresponding to the shared service site for at least one other user who has placed an order for the shared service site at the site to be shared corresponding to the shared service site; in step S22, in response to the second user selecting a target shared service site from the one or more shared service sites, the network device provides at least one offline service item corresponding to the target shared service site to the second user; in step S23, in response to an order placing operation performed by the second user for a target offline service item of the at least one offline service item, the network device generates order information of the second user about the target offline service item, so that the second user goes to a to-be-shared place corresponding to the target shared service site based on the order information to use the target offline service item at an offline service time corresponding to the target shared service site.
In step S21, the network device provides, to the second user, one or more shared service sites corresponding to at least one site to be shared, where the first user corresponding to each shared service site provides, at the offline service time corresponding to the shared service site, the offline service item corresponding to the shared service site for at least one other user who has placed an order for the shared service site at the site to be shared corresponding to the shared service site. In some embodiments, the second user is an offline service consumer, and the shared service platform is deployed or built on the network device. In some embodiments, the shared service site is usually set up in the last kilometer (e.g., leisure area of office building, residential building, etc.) where the user may need the offline service, for example, the shared cosmetic site is set up at the gate of the cell, and the user can enjoy the offline cosmetic service in the cell. In some embodiments, each place to be shared may correspond to one or more sharing service sites, and the offline service provider corresponding to each sharing service site provides a corresponding offline service item at the place to be shared, for example, a makeup service provider provides a plurality of different types of makeup service items, including but not limited to a bride makeup service item, a banquet makeup service item, and the like. In some embodiments, a plurality of offline service providers corresponding to each site to be shared may use the site to be shared in turn to provide respective corresponding offline service items in different time periods, at this time, the site to be shared may correspond to only one offline service provider in the same time period, or the site to be shared may correspond to one or more offline service providers in the same time period, that is, the one or more offline service providers may share and use the space of the site to be shared at the same time to provide respective corresponding offline service items, and the maximum number of offline service providers that can be supported at the same time may be set by the site provider or the shared service platform. In some embodiments, each offline service provider may set a sharing service site at the site to be shared, and set offline service time of the sharing service site at the site to be shared, so that at the offline service time, the sharing service site may provide corresponding offline service for at least one other user who has placed an order for the sharing service site. In some embodiments, the second user may be presented with relevant information of the one or more shared service sites in the platform application corresponding to the shared service platform, where the relevant information includes, but is not limited to, a site name of each shared service site, a site location, a distance between the site and the first location information of the user, and the like. In some embodiments, one or more shared service sites may be provided to the second user in response to a shared service viewing operation of the second user in the platform application, or one or more shared service sites may also be provided to the second user by actively pushing to the second user.
In step S22, the network device provides, in response to the second user selecting a target shared service site from the one or more shared service sites, at least one offline service item corresponding to the target shared service site to the second user. In some embodiments, one or more shared service sites are presented to the user in the platform application, and in response to the user selecting a target shared service site in the one or more shared service sites, one or more offline service items provided by the offline service provider corresponding to the target shared service site at the target shared service site are presented on a site page of the target shared service site in the platform application for selection by the user, including but not limited to, a service name, a service price, a service duration, a service description, and the like of each offline service item, for example, a facial makeup (9.9 element), a facial trial (19.9 element), a banquet assembly (29.9 element), and the like are presented in a site page of the shared makeup site.
In step S23, in response to an order placing operation performed by the second user for a target offline service item of the at least one offline service item, the network device generates order information of the second user about the target offline service item, so that the second user goes to a to-be-shared place corresponding to the target shared service site based on the order information to use the target offline service item at an offline service time corresponding to the target shared service site. In some embodiments, in response to an order placing operation performed by a second user for a target offline service item of the at least one offline service item, order information of the second user about the target offline service item is generated, so that the second user can go to a to-be-shared field corresponding to the target shared service site to use the target offline service item at an offline service time corresponding to the target shared service site based on the order information. In some embodiments, the order placing operation may be a direct order placing, after which the second user may use the target offline service item at the offline service time at the site to be shared, or the order placing operation may be a piecing order placing, in which the user may use the target offline service item at the offline service time at the site to be shared only after the piecing is successful (i.e., after a predetermined number of piecing persons are reached), and the service time corresponding to the piecing operation is usually not the same day, e.g., may be every other day, and for the same offline service item, the service price corresponding to the piecing is usually less than the service price corresponding to the direct order placing. For example, a shared makeup station is arranged below a user company, a user has no time to make up before spending a little, at the moment, a function of scanning by the mobile phone APP can be opened, a page of the shared makeup station is entered, a makeup sheet is selected, the page enters the shared makeup station, and the user can enjoy services immediately; or the user who can not make up needs to go out for an appointment on a sweet makeup day in the small and new days, at the moment, the user can open the mobile phone APP, enter the page of the shared makeup station, select the service station, the service makeup, the service time period and the like to make ten thousand pieces of makeup appointment and order, and go to the shared makeup station to enjoy the service before going out on the day, so that the user can not worry about making up for a short time and making up any more. The method and the system enable the user to enjoy offline service anytime and anywhere without considering the problems of service time, distance to a store and the like excessively, and can avoid the problems of potential safety hazards, high consumption, privacy disclosure and the like existing in home service.
In some embodiments, the step S21 includes: and the network equipment provides one or more shared service sites which correspond to at least one site to be shared and can provide the offline service items corresponding to the target offline service type for the second user according to the target offline service type set by the second user, wherein the first user corresponding to each shared service site provides the offline service items for at least one other user which has placed an order for the shared service site at the offline service time corresponding to the shared service site in the site to be shared corresponding to the shared service site. In some embodiments, the second user may input a specified target offline service type, and at this time, one or more shared service sites corresponding to at least one site to be shared and capable of providing an offline service item corresponding to at least one target offline service type are displayed in the platform application. In some embodiments, one or more shared service sites that may provide offline service items of at least one makeup service type may be provided to a second user in response to the second user viewing a shared service for a target offline service type (e.g., makeup service) in the platform application.
In some embodiments, the step S21 includes: and the network equipment provides one or more sharing service sites corresponding to at least one to-be-shared site matched with the first position information to the second user according to the first position information of the second user, wherein the first user corresponding to each sharing service site provides an offline service item corresponding to the sharing service site for at least one other user who has placed an order for the sharing service site at the to-be-shared site corresponding to the sharing service site at the offline service time corresponding to the sharing service site. In some embodiments, the first location information may be the current location information of the user, or may also be some location information specified by the user. In some embodiments, one or more shared service sites corresponding to at least one site to be shared, which is located near the current position information of the second user or near a certain specified position specified by the second user, may be provided to the second user in response to a shared service viewing operation of the second user in the platform application, or one or more shared service sites corresponding to at least one site to be shared, which is located near the current position of the second user, may also be provided to the second user in an active push manner.
In some embodiments, the step S23 includes: the network equipment responds to an order placing operation executed by the second user for a target offline service item in the at least one offline service, and generates order information of the second user about the target offline service item according to a historical service record of the second user for the target offline service item, so that the second user goes to a to-be-shared place corresponding to the target shared service site to use the target offline service item at the offline service time corresponding to the target shared service site based on the order information. In some embodiments, the order information includes, but is not limited to, service personnel, service supplies, and the like corresponding to the target offline service item. In some embodiments, the order information of the second user about the target offline service item may be generated according to a historical service record of the second user about the target offline service item in the platform application, the historical service record may be a historical record of the second user using the target offline service item at a target shared service site or other shared service sites before, the historical record includes but is not limited to characteristic information (e.g., gender, age, etc.) of service personnel when the second user uses the target offline service item historically, characteristic information (e.g., brand, type, etc.) of service supplies, etc., the order information of the second user about the target offline service item may be generated according to characteristic information of service personnel that the second user is most frequently served in the historical service item, characteristic information of service supplies that the user is most frequently used in the historical service item, for example, if it may be determined from the historical makeup service record of the second user that the second user prefers to be served by a female makeup service provider and that the nail polish Brand that the second user prefers to use is Brand1, the generated order information of the second user about the target makeup service item includes "female makeup service provider; the nail polish Brand of Brand1 "also synchronizes the order information to the target shared service site, so that the makeup merchant corresponding to the target shared service site can schedule the working time of female makeup workers in advance and check whether the nail polish Brand of Brand1 is enough for next use.
In some embodiments, the generating order information of the second user about the target offline service item according to the historical service record of the second user for the target offline service item includes: generating order information of the second user about the target offline service item according to the historical service record of the second user for the target offline service item and current scene information corresponding to the target shared service site, wherein the current scene information comprises optional resource information of the target shared service site about the target offline service item. In some embodiments, the selectable resource information of the target offline service item at the target shared service site includes, but is not limited to, information related to service staff corresponding to the target offline service item at the target shared service site (e.g., staff number, staff gender configuration, staff age configuration, etc.), information related to service supplies used by the target offline service item (e.g., item brand, item type, remaining item amount per item brand, remaining item amount per item type, etc.), and then order information of the second user about the target offline service item may be generated according to the selectable resource information and a historical service record of the second user about the target offline service item, for example, the same type of service supplies of a plurality of different brands available for the target offline service in the selectable resource information (e.g., brand1 nail polish, Brand2 nail polish, Brand3 nail polish) that the second user prefers to use a certain Brand of service (e.g., Brand1 nail polish), the generated order information of the second user for the target offline service (e.g., target make-up service) includes "Brand 1 nail polish".
In some embodiments, the current context information further includes current activity information of the target shared service site for at least one optional resource information. In some embodiments, the current activity information of the at least one selectable resource information may be promotional activity information or free experience activity information of the target shared service site for the at least one selectable resource information (e.g., service personnel, service supplies, etc.), for example, a Brand of service (e.g., Brand2 Brand nail polish) that the second user prefers to use and that a corresponding promotional activity or free experience currently exists may be preferentially determined among a plurality of different brands of service available for the target offline service item (e.g., Brand1 Brand nail polish, Brand2 Brand nail polish, Brand3 Brand nail polish) in the selectable resource information, and order information of the user about the target offline service item (e.g., target make-up service) including "Brand 2 Brand nail polish" is generated.
In some embodiments, the step S23 includes: responding to a ordering operation executed by the second user for a target offline service item in the at least one offline service item, by the network equipment, generating service customization inquiry information of at least one sub-service of the target offline service item, and providing the service customization inquiry information to the second user, wherein the service customization inquiry information comprises customizable service content corresponding to the at least one sub-service; and in response to the customized service operation executed by the second user for the service customization inquiry information, generating order information of the second user about the target offline service item, so that the second user goes to a to-be-shared field corresponding to the target shared service site based on the order information and uses the target offline service item at the offline service time corresponding to the target shared service site. In some embodiments, the target offline service item includes a plurality of sub-services, for example, a makeup service includes a plurality of sub-services such as an eyeliner service, a lip service, a foundation service, an eyelash service, and the like. In some embodiments, only customizable sub-services may exist in the plurality of sub-services, or only non-customizable sub-services may exist, or both customizable sub-services and non-customizable sub-services may also exist, where customizable sub-services may refer to that a user may customize an order of the sub-services in the plurality of sub-services, or may also refer to that the sub-services are unnecessary, that is, the user may freely select whether to use the sub-services, or may also refer to that the user may customize service personnel corresponding to the sub-services and/or service items used by the sub-services, or may also refer to that the user may replace the sub-services with other alternative sub-services. In some embodiments, if the target offline service item includes at least one customizable sub-service, in response to a second user ordering operation for the target offline service item, generating a service customization query message for the at least one customizable sub-service, which includes customizable service contents corresponding to the at least one customizable sub-service and is used for indicating which service contents of the at least one customizable sub-service are customizable for the second user, and then the second user performs a customized service operation for the service customization query message, for example, specifying an order of a certain customizable sub-service among the plurality of sub-services, or confirming that a certain customizable sub-service is not used, or specifying a service item used by a certain customizable sub-service, alternatively, a replacement of a customizable sub-service with an alternative sub-service is confirmed, and then order information for the user regarding the target offline service item is generated in response to the customized service operation.
In some embodiments, the method further comprises: the network equipment responds to a site replacement request of the second user for the order information, and provides one or more replaceable shared service sites which correspond to the second position information of the user and can provide the target offline service item to the second user; and updating the order information according to a second target shared service site selected by the second user from the one or more replaceable shared service sites, and synchronizing the updated order information to the second target shared service site, so that the second user goes to a to-be-shared site corresponding to the second target shared service site based on the updated order information and uses the target offline service item at the offline service time corresponding to the target shared service site. In some embodiments, the second user may perform a site replacement operation for the order information after the order information regarding the target offline service item is generated, and the shared service platform, in response to the site replacement operation, provides the second user with one or more replaceable shared service sites that correspond to second location information of the second user and that may provide the target offline service item, wherein the second location information may be the latest current location information of the second user or may also be location information that is newly specified by the second user. In some embodiments, the order information is updated according to a second target shared service site selected by the second user from the one or more replaceable shared service sites, and the updated order information is synchronized to the second target shared service site, so that the second user can go to the second target shared service site based on the updated order information to use a target offline service at an offline service time corresponding to the second target shared service site. In some embodiments, the updated order information is also synchronized to the previous target shared services site. In some embodiments, the user needs to perform the site replacement operation before the offline service time corresponding to the target shared service site, for example, the second user needs to perform the site replacement operation at least one hour before the offline service time.
In some embodiments, said updating the order information according to a second target shared service site selected by the second user among the one or more replaceable shared service sites comprises: sending the order information to the one or more replaceable shared service sites to enable the one or more replaceable shared service sites to confirm whether the target offline service item can be provided based on the order information; if service confirmation information of at least one replaceable shared service site about the order information is received, providing the at least one replaceable shared service site for the two users; and updating the order information according to a second target shared service site selected by the second user from the at least one replaceable shared service site. In some embodiments, the shared service platform may first send the order information to the one or more replaceable shared service sites, determine whether the second user can be provided with the target offline service item based on the order information by the one or more replaceable shared service sites, and provide the at least one replaceable shared service site to the second user if the shared service platform receives service confirmation information about the order information returned by at least one of the replaceable shared service sites, where the second user may select one of the at least one replaceable shared service site as the replaced second target shared service site.
In some embodiments, said updating the order information according to a second target shared services site selected by the second user among the one or more replaceable shared services sites comprises: in response to the second user selecting a second target shared service site among the one or more replaceable shared service sites, sending order information of the second user to the second target shared service site to cause the second target shared service site to confirm whether the target offline service item can be provided based on the order information; and if service confirmation information about the order information from the second target shared service site is received, updating the order information. In some embodiments, the second user may first select one of the one or more replaceable shared service sites as a second target shared service site, then the shared service platform sends the order information to the second target shared service site, the second target shared service site confirms whether a target offline service item can be provided to the second user based on the order information, if the shared service platform receives service confirmation information returned by the second target shared service site about the order information, the second target shared service site is confirmed as a replaced shared service site corresponding to the order information, otherwise, if the service confirmation information is not received after time out or service rejection information returned by the second target shared service site about the order information is received, the second user may reselect one of the one or more replaceable shared service sites as a new second target shared service site, alternatively, the shared service platform may automatically reselect one of the one or more replaceable shared service sites as a new second target shared service site, and then the shared service platform may send the order information to the new second target shared service site.
In some embodiments, the updating the order information if service confirmation information about the order information is received from the second target shared service site includes: if service confirmation information about the order information is received from the second target shared service site and the service confirmation information comprises service change inquiry information corresponding to at least one sub-service of the target offline service project, providing the service change inquiry information to the second user, wherein the service change inquiry information comprises service content to be changed corresponding to the at least one sub-service; updating the order information in response to a change service confirmation operation performed by the second user with respect to the service change inquiry information. In some embodiments, if the shared service platform receives service confirmation information about the order information returned by the second target shared service site, and the service confirmation information includes service change inquiry information corresponding to at least one sub-service of the target offline service item, where the service change inquiry information includes content of a service to be changed corresponding to the at least one sub-service, the service change inquiry information is used to inquire of the second user whether an order of the at least one sub-service among a plurality of sub-services corresponding to the target offline service can be changed (where the content of the service to be changed includes at least one changed order corresponding to the at least one sub-service), and/or is used to inquire of the second user whether the at least one sub-service can be cancelled (where the content of the service to be changed includes identification information of the at least one sub-service), and/or, the second user is configured to inquire whether service staff corresponding to the at least one sub-service and/or a service item used by the at least one sub-service can be changed (at this time, the service content to be changed includes at least one changed service item used by the at least one sub-service), and/or, the second user is configured to inquire whether the at least one sub-service can be replaced by another sub-service (at this time, the service content to be changed includes related information of at least one other sub-service that can replace the at least one sub-service, such as a service name, a service price, service description information, and the like). In some embodiments, the shared service platform provides the service change inquiry information to a second user, and the second user may perform a change service confirmation operation with respect to the service change inquiry information, wherein the change service confirmation operation may only include the second user confirming the content of the service to be changed, or the change service confirmation operation may further include the second user selecting from the content of the service to be changed, for example, the second user selecting an order from at least one changed order corresponding to the at least one sub-service, for example, the second user selecting a service item from at least one changed service item used by the at least one sub-service, and the second user selecting an other sub-service from at least one other sub-service that can replace the at least one sub-service. In some embodiments, the order information is updated in response to the change service confirmation operation, otherwise, if the second user performs a change service rejection operation on the service change inquiry information, the order information is not updated, but rather, one of the one or more replaceable shared service sites needs to be reselected by the second user or the shared service platform as a new second target shared service site, and then the shared service platform sends the order information to the new second target shared service site.
FIG. 3 illustrates a flow diagram of a method for using offline services according to one embodiment of the present application.
As shown in fig. 3, an APP sharing service platform sets a shared makeup service site, then invites a merchant to stay in, sets a makeup service item on a page of the shared makeup site according to services provided by the merchant, then induces a user to enter the page of the shared makeup site by monitoring information of makeup types browsed by the user, prompts the user to enter the page through APP or code scanning, prompts the user to select the shared makeup service item of the service according to positioning, provides a makeup service item of a corresponding site according to the shared makeup site selected by the user, prompts the user to select a service time slot according to the makeup service item placed by the user, combines the makeup service item placed by the user, provides a corresponding service by the shared makeup site, and the user can enjoy delicate makeup service from the shared makeup site.
Fig. 4 shows a block diagram of a first user equipment for providing offline services according to an embodiment of the present application, the first user equipment comprising a module 11. A module 11, configured to, in response to an offline service parking operation initiated by a first user for a target site to be shared on a shared service platform, obtain an offline service item input by the first user, obtain offline service time selected by the first user based on a service available time period corresponding to the target site to be shared, and send the offline service item and the offline service time to the shared service platform, so as to publish, on the shared service platform, a first shared service site of the first user about the target site to be shared, where the offline service item is provided by the first user at the target site to be shared at the offline service time for at least one other user who has placed an order for the first shared service site.
A module 11, configured to, in response to an offline service parking operation initiated by a first user for a target site to be shared on a shared service platform, obtain an offline service item input by the first user, obtain offline service time selected by the first user based on a service available time period corresponding to the target site to be shared, and send the offline service item and the offline service time to the shared service platform, so as to publish, on the shared service platform, a first shared service site of the first user about the target site to be shared, where the first user provides, at the target site to be shared, the offline service item for at least one other user who has placed an order for the first shared service site at the online service time. In some embodiments, the sharing service platform communicates with a service provider (i.e., a site provider) that provides a site, a site to be shared is set in each place, for example, the sharing service platform may be set in a first floor rest area of a company, a mall rest area, or the like, the sharing service platform may invite offline service providers, such as professional service people, service fans, or the like, to serve as merchants to stay in the site to be shared, each site to be shared may correspond to one or more offline service providers, a plurality of offline service providers may alternately use the site to be shared to provide respective offline service items in different time periods, at this time, the site to be shared only corresponds to one offline service provider in the same time period, or the site to be shared may correspond to one or more offline service providers in the same time period, that the one or more offline service providers may share and use a space of the site to be shared at the same time to provide respective corresponding spaces And the offline service item can be set by a site provider or a shared service platform according to the maximum number of offline service providers which can be supported at the same time. In some embodiments, each offline service provider may set a shared service site at the site to be shared, and set offline service time of the shared service site at the site to be shared, so that corresponding offline service items may be provided at the shared service site for at least one other user ordered with respect to the shared service site at the offline service time, the shared service platform may display, according to one or more shared service sites corresponding to each site to be shared, the one or more shared service sites in a page corresponding to the site to be shared in a platform application (e.g., an application program, an applet, a web page, etc.) for a second user to select, after the second user selects a certain shared service site, according to one or more offline service items that can be provided by the offline service provider corresponding to the shared service site, i.e., an in-residence merchant, and displaying the one or more offline service items in a page corresponding to the shared service site in the platform application for a user to select a target offline service item and place an order. In some embodiments, the first user is an offline service provider, the first user device is a user device used by the offline service provider, the sharing service platform communicates with the site provider providing the site to publish a plurality of sites to be shared on the sharing service platform, the first user may browse the plurality of sites to be shared on a platform application corresponding to the sharing service platform, the first user may select one of the sites to be shared to initiate an offline service entrance operation, input one or more offline service items to be provided to other users, and select an offline service time corresponding to the offline service item based on a service available time period corresponding to the site to be shared, where the service available time period may be set by the site provider corresponding to the site to be shared, the first user may further specify a service price corresponding to each offline service item, the platform application may then send the offline service item, the offline service time, and/or the service price to a shared service platform, and the shared service platform may publish the first user about a shared service site of the site to be shared. In some embodiments, after the release, other users (i.e., offline service users) may browse offline service items, offline service time, and service price corresponding to the shared service site in the platform application, and on this basis, the other users may select a certain offline service item of the one or more offline service items provided by the shared service site to order. In some embodiments, the second user is one of the at least one other user, i.e., the second user is one of the offline service users in the shared services platform. In some embodiments, after the publishing, the first user needs to provide respective ordered offline service items at the offline service time at the to-be-shared venue for at least one other user that has ordered the one or more offline service items. In some embodiments, the present application is described by taking an offline service item as an example of a shared cosmetic service, that is, by taking a shared service site as an example of a shared cosmetic service site, and those skilled in the art should understand that the description is only an example, and other types of offline services that may be present or may appear in the future, such as those applicable to the present application, should also be included in the scope of the present application, and are hereby incorporated by reference.
In some embodiments, the apparatus is further configured to: presenting one or more sites to be shared on the sharing service platform and site description information corresponding to each site to be shared; and acquiring a target site to be shared selected by the first user in the one or more sites to be shared based on the site description information corresponding to each site to be shared. Here, the related operations are the same as or similar to those of the embodiment shown in fig. 1, and therefore are not described again, and are included herein by reference.
In some embodiments, the obtaining the offline service time selected by the first user based on the service available time period corresponding to the target site to be shared includes: presenting a target time period in which a residual available space currently exists in a service available time period corresponding to the target site to be shared; and acquiring the offline service time selected by the first user based on the target time period. Here, the related operations are the same as or similar to those of the embodiment shown in fig. 1, and thus are not described again, and are included herein by reference.
In some embodiments, the obtaining of the offline service time selected by the first user based on the service available time period corresponding to the target site to be shared includes: presenting other available time periods except second offline service time corresponding to other published shared service sites of the target site to be shared in the service available time period corresponding to the target site to be shared; and acquiring the offline service time selected by the first user based on the other available time periods. Here, the related operations are the same as or similar to those of the embodiment shown in fig. 1, and therefore are not described again, and are included herein by reference.
In some embodiments, the obtaining of the first user-input offline service item comprises: presenting a plurality of supportable offline service types corresponding to the target site to be shared; and acquiring an offline service item corresponding to the offline service type input by the first user according to the offline service type selected by the first user from the plurality of supportable offline service types. Here, the related operations are the same as or similar to those of the embodiment shown in fig. 1, and therefore are not described again, and are included herein by reference.
In some embodiments, the plurality of supportable offline service types are determined by the sharing service platform according to site description information corresponding to the target site to be shared. Here, the related operations are the same as or similar to those of the embodiment shown in fig. 1, and therefore are not described again, and are included herein by reference.
In some embodiments, the obtaining of the offline service item corresponding to the offline service type input by the first user includes: presenting site description information corresponding to the target site to be shared; and acquiring an offline service item which is input by the first user based on the site description information and corresponds to the offline service type. Here, the related operations are the same as or similar to those of the embodiment shown in fig. 1, and therefore are not described again, and are included herein by reference.
In some embodiments, the apparatus is further configured to: and presenting the public equipment information corresponding to the target site to be shared so that the first user can provide the service tools carried by the offline service items based on the public equipment information evaluation. Here, the related operations are the same as or similar to those of the embodiment shown in fig. 1, and thus are not described again, and are included herein by reference.
In some embodiments, the apparatus is further configured to: acquiring the minimum number of service people input by the first user; sending the offline service type and the offline service time to the shared service platform so as to publish, on the shared service platform, a shared service site of the first user about the target site to be shared, including: and sending the offline service type, the offline service time and the minimum number of the service people to the sharing service platform so as to publish the sharing service site of the first user about the target site to be shared on the sharing service platform, wherein if the number of the users who have placed an order for the sharing service site reaches the minimum number of the service people, the first user provides the offline service item for at least one other user who has placed an order for the first sharing service site at the target site to be shared at the offline service time. Here, the related operations are the same as or similar to those of the embodiment shown in fig. 1, and therefore are not described again, and are included herein by reference.
Fig. 5 shows a block diagram of a network device for providing offline services according to an embodiment of the present application, the network device comprising two-in-one modules 21 and two-in-two modules 22. A first module 21, configured to provide one or more shared service sites corresponding to at least one to-be-shared site for a second user, where a first user corresponding to each shared service site provides, at the offline service time corresponding to the shared service site, an offline service item corresponding to the shared service site for at least one other user who has placed an order for the shared service site in the to-be-shared site corresponding to the shared service site; a second module 22, configured to respond to the second user selecting a target shared service site from the one or more shared service sites, and provide at least one offline service item corresponding to the target shared service site to the second user; a second and third module 23, configured to generate order information of the second user about a target offline service item in the at least one offline service item in response to an order placing operation performed by the second user for the target offline service item, so that the second user goes to a to-be-shared field corresponding to the target shared service site based on the order information and uses the target offline service item at an offline service time corresponding to the target shared service site.
The first module 21 is configured to provide one or more shared service sites corresponding to at least one to-be-shared site for a second user, where a first user corresponding to each shared service site provides an offline service item corresponding to the shared service site for at least one other user who has placed an order for the shared service site at the to-be-shared site corresponding to the shared service site at the offline service time corresponding to the shared service site. In some embodiments, the second user is an offline service consumer, and the shared service platform is deployed or built on the network device. In some embodiments, the shared service site is usually set up in the last kilometer (e.g., leisure area of office building, residential building, etc.) where the user may need the offline service, for example, the shared cosmetic site is set up at the gate of the cell, and the user can enjoy the offline cosmetic service in the cell. In some embodiments, each place to be shared may correspond to one or more sharing service sites, and the offline service provider corresponding to each sharing service site provides a corresponding offline service item at the place to be shared, for example, a makeup service provider provides a plurality of different types of makeup service items, including but not limited to a bride makeup service item, a banquet makeup service item, and the like. In some embodiments, a plurality of offline service providers corresponding to each site to be shared may use the site to be shared in turn to provide respective corresponding offline service items in different time periods, at this time, the site to be shared may correspond to only one offline service provider in the same time period, or the site to be shared may correspond to one or more offline service providers in the same time period, that is, the one or more offline service providers may share and use the space of the site to be shared at the same time to provide respective corresponding offline service items, and the maximum number of offline service providers that can be supported at the same time may be set by the site provider or the shared service platform. In some embodiments, each offline service provider may set a sharing service site at the site to be shared, and set offline service time of the sharing service site at the site to be shared, so that at the offline service time, the sharing service site may provide corresponding offline service for at least one other user who has placed an order for the sharing service site. In some embodiments, the second user may be presented with relevant information of the one or more shared service sites in the platform application corresponding to the shared service platform, where the relevant information includes, but is not limited to, a site name of each shared service site, a site location, a distance between the site and the first location information of the user, and the like. In some embodiments, one or more shared service sites may be provided to the second user in response to a shared service viewing operation of the second user in the platform application, or one or more shared service sites may also be provided to the second user by actively pushing to the second user.
A second module 22, configured to respond to the second user selecting a target shared service site from the one or more shared service sites, and provide at least one offline service item corresponding to the target shared service site to the second user. In some embodiments, one or more shared service sites are presented to the user in the platform application, and in response to the user selecting a target shared service site in the one or more shared service sites, one or more offline service items provided by the offline service provider corresponding to the target shared service site at the target shared service site are presented on a site page of the target shared service site in the platform application for selection by the user, including but not limited to, a service name, a service price, a service duration, a service description, and the like of each offline service item, for example, a facial makeup (9.9 element), a facial trial (19.9 element), a banquet assembly (29.9 element), and the like are presented in a site page of the shared makeup site.
A second and third module 23, configured to generate order information of the second user about a target offline service item in the at least one offline service item in response to an order placing operation performed by the second user for the target offline service item, so that the second user goes to a to-be-shared field corresponding to the target shared service site based on the order information and uses the target offline service item at an offline service time corresponding to the target shared service site. In some embodiments, in response to an order placing operation performed by a second user for a target offline service item of the at least one offline service item, order information of the second user about the target offline service item is generated, so that the second user can go to a site to be shared corresponding to the target shared service site based on the order information and use the target offline service item at an offline service time corresponding to the target shared service site. In some embodiments, the ordering operation may be a direct ordering operation, after which the second user may use the target offline service item at the offline service time in the to-be-shared site, or the ordering operation may also be a piecing ordering operation, in which the user may use the target offline service item at the offline service time in the to-be-shared site only after the piecing is successful (i.e., after a predetermined number of piecing persons is reached), and the service time corresponding to the piecing operation is not usually the same day, e.g., may be an alternate day, and for the same offline service item, the service price corresponding to the piecing is usually less than the service price corresponding to the direct ordering operation. For example, a shared makeup station is arranged below a user company, a user has no time to make up before spending a little, at the moment, a function of scanning by the mobile phone APP can be opened, a page of the shared makeup station is entered, a makeup sheet is selected, the page enters the shared makeup station, and the user can enjoy services immediately; or the user who can not make up needs to go out for an appointment on a sweet makeup day in the small and new days, at the moment, the user can open the mobile phone APP, enter the page of the shared makeup station, select the service station, the service makeup, the service time period and the like to make ten thousand pieces of makeup appointment and order, and go to the shared makeup station to enjoy the service before going out on the day, so that the user can not worry about making up for a short time and making up any more. The method and the system enable the user to enjoy the offline service anytime and anywhere without considering the problems of service time, distance to a store and the like, and can avoid the problems of potential safety hazard, high consumption, privacy disclosure and the like existing in the online service.
In some embodiments, the two-in-one module 21 is configured to: and providing one or more sharing service sites which correspond to at least one site to be shared and can provide the offline service items corresponding to the target offline service type for the second user according to the target offline service type set by the second user, wherein the offline service items are provided for at least one other user who has made an order for the sharing service site at the site to be shared corresponding to the sharing service site by the first user corresponding to each sharing service site at the offline service time corresponding to the sharing service site. Here, the related operations are the same as or similar to those of the embodiment shown in fig. 2, and therefore are not described again, and are included herein by reference.
In some embodiments, the two-in-one module 21 is configured to: and providing one or more sharing service sites corresponding to at least one to-be-shared site matched with the first position information to the second user according to the first position information of the second user, wherein the first user corresponding to each sharing service site provides an offline service item corresponding to the sharing service site for at least one other user who has placed an order for the sharing service site at the to-be-shared site corresponding to the sharing service site at the offline service time corresponding to the sharing service site. Here, the related operations are the same as or similar to those of the embodiment shown in fig. 2, and therefore are not described again, and are included herein by reference.
In some embodiments, the two and three modules 23 are configured to: responding to an order placing operation executed by the second user for a target offline service item in the at least one offline service, and generating order information of the second user about the target offline service item according to a historical service record of the second user for the target offline service item, so that the second user goes to a to-be-shared place corresponding to the target shared service site to use the target offline service item at the offline service time corresponding to the target shared service site based on the order information. Here, the related operations are the same as or similar to those of the embodiment shown in fig. 2, and therefore are not described again, and are included herein by reference.
In some embodiments, the generating order information of the second user about the target offline service item according to the historical service record of the second user for the target offline service item includes: generating order information of the second user about the target offline service item according to the historical service record of the second user for the target offline service item and current scene information corresponding to the target shared service site, wherein the current scene information comprises optional resource information of the target shared service site about the target offline service item. Here, the related operations are the same as or similar to those of the embodiment shown in fig. 2, and therefore are not described again, and are included herein by reference.
In some embodiments, the current context information further includes current activity information of the target shared service site for at least one optional resource information. Here, the related operations are the same as or similar to those of the embodiment shown in fig. 2, and therefore are not described again, and are included herein by reference.
In some embodiments, the two and three modules 23 are configured to: responding to a ordering operation executed by the second user for a target offline service item in the at least one offline service item, generating service customization inquiry information of at least one sub-service of the target offline service item, and providing the service customization inquiry information to the second user, wherein the service customization inquiry information comprises customizable service content corresponding to the at least one sub-service; and in response to the customized service operation executed by the second user for the service customization inquiry information, generating order information of the second user about the target offline service item, so that the second user goes to a to-be-shared field corresponding to the target shared service site based on the order information and uses the target offline service item at the offline service time corresponding to the target shared service site. Here, the related operations are the same as or similar to those of the embodiment shown in fig. 2, and therefore are not described again, and are included herein by reference.
In some embodiments, the apparatus is further configured to: providing one or more replaceable shared service sites corresponding to second position information of the user and capable of providing the target offline service item to the second user in response to a site replacement request of the second user for the order information; and updating the order information according to a second target shared service site selected by the second user from the one or more replaceable shared service sites, and synchronizing the updated order information to the second target shared service site, so that the second user goes to a to-be-shared site corresponding to the second target shared service site based on the updated order information and uses the target offline service item at the offline service time corresponding to the target shared service site. Here, the related operations are the same as or similar to those of the embodiment shown in fig. 2, and therefore are not described again, and are included herein by reference.
In some embodiments, said updating the order information according to a second target shared service site selected by the second user among the one or more replaceable shared service sites comprises: sending the order information to the one or more replaceable shared service sites to enable the one or more replaceable shared service sites to confirm whether the target offline service item can be provided based on the order information; if service confirmation information of at least one replaceable shared service site about the order information is received, providing the at least one replaceable shared service site for the two users; and updating the order information according to a second target shared service site selected by the second user from the at least one replaceable shared service site. Here, the related operations are the same as or similar to those of the embodiment shown in fig. 2, and therefore are not described again, and are included herein by reference.
In some embodiments, said updating the order information according to a second target shared service site selected by the second user among the one or more replaceable shared service sites comprises: in response to the second user selecting a second target shared service site among the one or more replaceable shared service sites, sending order information of the second user to the second target shared service site to cause the second target shared service site to confirm whether the target offline service item can be provided based on the order information; and if service confirmation information about the order information from the second target shared service site is received, updating the order information. Here, the related operations are the same as or similar to those of the embodiment shown in fig. 2, and therefore are not described again, and are included herein by reference.
In some embodiments, the updating the order information if service confirmation information about the order information is received from the second target shared service site includes: if service confirmation information about the order information is received from the second target shared service site and the service confirmation information comprises service change inquiry information corresponding to at least one sub-service of the target offline service project, providing the service change inquiry information to the second user, wherein the service change inquiry information comprises service content to be changed corresponding to the at least one sub-service; updating the order information in response to a change service confirmation operation performed by the second user with respect to the service change inquiry information. Here, the related operations are the same as or similar to those of the embodiment shown in fig. 2, and therefore are not described again, and are included herein by reference.
In addition to the methods and apparatus described in the embodiments above, the present application also provides a computer readable storage medium storing computer code that, when executed, performs the method as described in any of the preceding claims.
The present application also provides a computer program product, which when executed by a computer device, performs the method of any of the preceding claims.
The present application further provides a computer device, comprising:
one or more processors;
a memory for storing one or more computer programs;
the one or more computer programs, when executed by the one or more processors, cause the one or more processors to implement the method of any preceding claim.
FIG. 6 illustrates an exemplary system that can be used to implement the various embodiments described herein;
in some embodiments, as shown in FIG. 6, the system 300 can be implemented as any of the devices in the various embodiments described. In some embodiments, system 300 may include one or more computer-readable media (e.g., system memory or NVM/storage 320) having instructions and one or more processors (e.g., processor(s) 305) coupled with the one or more computer-readable media and configured to execute the instructions to implement modules to perform the actions described herein.
For one embodiment, system control module 310 may include any suitable interface controllers to provide any suitable interface to at least one of processor(s) 305 and/or any suitable device or component in communication with system control module 310.
The system control module 310 may include a memory controller module 330 to provide an interface to the system memory 315. Memory controller module 330 may be a hardware module, a software module, and/or a firmware module.
System memory 315 may be used, for example, to load and store data and/or instructions for system 300. For one embodiment, system memory 315 may include any suitable volatile memory, such as suitable DRAM. In some embodiments, the system memory 315 may include a double data rate type four synchronous dynamic random access memory (DDR4 SDRAM).
For one embodiment, system control module 310 may include one or more input/output (I/O) controllers to provide an interface to NVM/storage 320 and communication interface(s) 325.
For example, NVM/storage 320 may be used to store data and/or instructions. NVM/storage 320 may include any suitable non-volatile memory (e.g., flash memory) and/or may include any suitable non-volatile storage device(s) (e.g., one or more Hard Disk Drives (HDDs), one or more Compact Disc (CD) drives, and/or one or more Digital Versatile Disc (DVD) drives).
NVM/storage 320 may include storage resources that are physically part of the device on which system 300 is installed or may be accessed by the device and not necessarily part of the device. For example, NVM/storage 320 may be accessible over a network via communication interface(s) 325.
Communication interface(s) 325 may provide an interface for system 300 to communicate over one or more networks and/or with any other suitable device. System 300 may wirelessly communicate with one or more components of a wireless network according to any of one or more wireless network standards and/or protocols.
For one embodiment, at least one of the processor(s) 305 may be packaged together with logic for one or more controller(s) (e.g., memory controller module 330) of the system control module 310. For one embodiment, at least one of the processor(s) 305 may be packaged together with logic for one or more controller(s) of the system control module 310 to form a System In Package (SiP). For one embodiment, at least one of the processor(s) 305 may be integrated on the same die with logic for one or more controller(s) of the system control module 310. For one embodiment, at least one of the processor(s) 305 may be integrated on the same die with logic for one or more controller(s) of the system control module 310 to form a system on a chip (SoC).
In various embodiments, system 300 may be, but is not limited to being: a server, a workstation, a desktop computing device, or a mobile computing device (e.g., a laptop computing device, a handheld computing device, a tablet, a netbook, etc.). In various embodiments, system 300 may have more or fewer components and/or different architectures. For example, in some embodiments, system 300 includes one or more cameras, a keyboard, a Liquid Crystal Display (LCD) screen (including a touch screen display), a non-volatile memory port, multiple antennas, a graphics chip, an Application Specific Integrated Circuit (ASIC), and speakers.
It should be noted that the present application may be implemented in software and/or a combination of software and hardware, for example, implemented using Application Specific Integrated Circuits (ASICs), general purpose computers or any other similar hardware devices. In one embodiment, the software programs of the present application may be executed by a processor to implement the steps or functions described above. Likewise, the software programs (including associated data structures) of the present application may be stored in a computer readable recording medium, such as RAM memory, magnetic or optical drive or diskette and the like. Additionally, some of the steps or functions of the present application may be implemented in hardware, for example, as circuitry that cooperates with the processor to perform various steps or functions.
In addition, some of the present application may be implemented as a computer program product, such as computer program instructions, which when executed by a computer, may invoke or provide methods and/or techniques in accordance with the present application through the operation of the computer. Those skilled in the art will appreciate that the form in which the computer program instructions reside on a computer-readable medium includes, but is not limited to, source files, executable files, installation package files, and the like, and that the manner in which the computer program instructions are executed by a computer includes, but is not limited to: the computer directly executes the instruction, or the computer compiles the instruction and then executes the corresponding compiled program, or the computer reads and executes the instruction, or the computer reads and installs the instruction and then executes the corresponding installed program. Computer-readable media herein can be any available computer-readable storage media or communication media that can be accessed by a computer.
Communication media includes media by which communication signals, including, for example, computer readable instructions, data structures, program modules, or other data, are transmitted from one system to another. Communication media may include conductive transmission media such as cables and wires (e.g., fiber optics, coaxial, etc.) and wireless (non-conductive transmission) media capable of propagating energy waves such as acoustic, electromagnetic, RF, microwave, and infrared. Computer readable instructions, data structures, program modules, or other data may be embodied in a modulated data signal, for example, in a wireless medium such as a carrier wave or similar mechanism such as is embodied as part of spread spectrum techniques. The term "modulated data signal" means a signal that has one or more of its characteristics set or changed in such a manner as to encode information in the signal. The modulation may be analog, digital, or hybrid modulation techniques.
By way of example, and not limitation, computer-readable storage media may include volatile and nonvolatile, removable and non-removable media implemented in any method or technology for storage of information such as computer-readable instructions, data structures, program modules or other data. For example, computer-readable storage media include, but are not limited to, volatile memory such as random access memory (RAM, DRAM, SRAM); and non-volatile memory such as flash memory, various read-only memories (ROM, PROM, EPROM, EEPROM), magnetic and ferromagnetic/ferroelectric memories (MRAM, FeRAM); and magnetic and optical storage devices (hard disk, tape, CD, DVD); or other now known media or later developed that can store computer-readable information/data for use by a computer system.
An embodiment according to the present application comprises an apparatus comprising a memory for storing computer program instructions and a processor for executing the program instructions, wherein the computer program instructions, when executed by the processor, trigger the apparatus to perform a method and/or a solution according to the aforementioned embodiments of the present application.
It will be evident to those skilled in the art that the present application is not limited to the details of the foregoing illustrative embodiments, and that the present application may be embodied in other specific forms without departing from the spirit or essential attributes thereof. The present embodiments are therefore to be considered in all respects as illustrative and not restrictive, the scope of the application being indicated by the appended claims rather than by the foregoing description, and all changes which come within the meaning and range of equivalency of the claims are therefore intended to be embraced therein. Any reference sign in a claim should not be construed as limiting the claim concerned. Furthermore, it is obvious that the word "comprising" does not exclude other elements or steps, and the singular does not exclude the plural. A plurality of units or means recited in the apparatus claims may also be implemented by one unit or means in software or hardware. The terms first, second, etc. are used to denote names, but not any particular order.

Claims (22)

1. A method for providing an offline service, applied to a first user equipment, wherein the method comprises:
responding to an offline service parking operation initiated by a first user for a target site to be shared on a shared service platform, acquiring an offline service item input by the first user, acquiring offline service time selected by the first user based on a service available time period corresponding to the target site to be shared, and sending the offline service item and the offline service time to the shared service platform so as to publish a first shared service site of the first user about the target site to be shared on the shared service platform, wherein the offline service item is provided by the first user for at least one other user listed for the first shared service site at the target site to be shared at the offline service time.
2. The method of claim 1, wherein the method further comprises:
presenting one or more sites to be shared on the sharing service platform and site description information corresponding to each site to be shared;
and acquiring a target site to be shared selected by the first user in the one or more sites to be shared based on the site description information corresponding to each site to be shared.
3. The method of claim 1, wherein the obtaining of the offline service time selected by the first user based on the service available time period corresponding to the target site to be shared comprises:
presenting a target time period with a residual available space in a service available time period corresponding to the target site to be shared;
and acquiring the offline service time selected by the first user based on the target time period.
4. The method of claim 1, wherein the obtaining of the first user-entered offline service item comprises:
presenting a plurality of supportable offline service types corresponding to the target site to be shared;
and acquiring an offline service item corresponding to the offline service type input by the first user according to the offline service type selected by the first user from the plurality of supportable offline service types.
5. The method of claim 4, wherein the plurality of supportable offline service types are determined by the sharing service platform according to site description information corresponding to the target site to be shared.
6. The method of claim 4, wherein the obtaining of the offline service item corresponding to the offline service type input by the first user comprises:
presenting site description information corresponding to the target site to be shared;
and acquiring an offline service item which is input by the first user based on the site description information and corresponds to the offline service type.
7. The method of claim 1, wherein the method further comprises:
and presenting the public equipment information corresponding to the target site to be shared so that the first user can provide the service tools carried by the offline service items based on the public equipment information evaluation.
8. The method of claim 1, wherein the method further comprises:
acquiring the minimum number of service people input by the first user;
sending the offline service type and the offline service time to the shared service platform so as to publish, on the shared service platform, a shared service site of the first user about the target site to be shared, including:
sending the offline service type, the offline service time and the minimum number of service people to the shared service platform so as to publish the shared service site of the first user about the target site to be shared on the shared service platform, wherein if the number of the users who have placed an order for the shared service site reaches the minimum number of the service people, the first user provides the offline service item for at least one other user who has placed an order for the first shared service site in the target site to be shared at the offline service time.
9. A method for providing offline service is applied to network equipment corresponding to a shared service platform, wherein the method comprises the following steps:
providing one or more sharing service sites corresponding to at least one site to be shared for a second user, wherein a first user corresponding to each sharing service site provides an offline service item corresponding to the sharing service site for at least one other user who has made an order for the sharing service site at the site to be shared corresponding to the sharing service site at the offline service time corresponding to the sharing service site;
responding to the second user to select a target shared service site from the one or more shared service sites, and providing at least one off-line service item corresponding to the target shared service site to the second user;
and in response to an order placing operation executed by the second user for a target offline service item in the at least one offline service item, generating order information of the second user about the target offline service item, so that the second user goes to a to-be-shared place corresponding to the target shared service site based on the order information to use the target offline service item at the offline service time corresponding to the target shared service site.
10. The method of claim 9, wherein providing the second user with one or more sharing service sites corresponding to at least one site to be shared comprises:
and providing one or more sharing service sites which correspond to at least one site to be shared and can provide the offline service items corresponding to the target offline service type for the second user according to the target offline service type set by the second user, wherein the offline service items are provided for at least one other user who has made an order for the sharing service site at the site to be shared corresponding to the sharing service site by the first user corresponding to each sharing service site at the offline service time corresponding to the sharing service site.
11. The method of claim 9, wherein providing the second user with one or more sharing service sites corresponding to at least one site to be shared comprises:
and providing one or more sharing service sites corresponding to at least one to-be-shared site matched with the first position information to the second user according to the first position information of the second user, wherein the first user corresponding to each sharing service site provides an offline service item corresponding to the sharing service site for at least one other user who has placed an order for the sharing service site at the to-be-shared site corresponding to the sharing service site at the offline service time corresponding to the sharing service site.
12. The method of claim 9, wherein the generating order information of the second user about a target offline service item in response to an order placing operation performed by the second user for the target offline service item in the at least one offline service item, so that the second user goes to a to-be-shared site corresponding to the target shared service site based on the order information to use the target offline service item at an offline service time corresponding to the target shared service site comprises:
responding to an order placing operation executed by the second user for a target offline service item in the at least one offline service, and generating order information of the second user about the target offline service item according to a historical service record of the second user for the target offline service item, so that the second user goes to a to-be-shared place corresponding to the target shared service site to use the target offline service item at the offline service time corresponding to the target shared service site based on the order information.
13. The method of claim 12, wherein the generating order information for the second user about the target offline service item from the second user's historical service record for the target offline service item comprises:
generating order information of the second user about the target offline service item according to the historical service record of the second user for the target offline service item and current scene information corresponding to the target shared service site, wherein the current scene information comprises optional resource information of the target shared service site about the target offline service item.
14. The method of claim 13, wherein the current context information further includes current activity information of the target shared service site for at least one optional resource information.
15. The method of claim 9, wherein the generating order information of the second user about a target offline service item in response to an order placing operation performed by the second user for the target offline service item in the at least one offline service item, so that the second user goes to a to-be-shared site corresponding to the target shared service site based on the order information to use the target offline service item at an offline service time corresponding to the target shared service site comprises:
responding to a ordering operation executed by the second user for a target offline service item in the at least one offline service item, generating service customization inquiry information of at least one sub-service of the target offline service item, and providing the service customization inquiry information to the second user, wherein the service customization inquiry information comprises customizable service content corresponding to the at least one sub-service;
and in response to the customized service operation executed by the second user for the service customization inquiry information, generating order information of the second user about the target offline service item, so that the second user goes to a to-be-shared field corresponding to the target shared service site based on the order information and uses the target offline service item at the offline service time corresponding to the target shared service site.
16. The method of claim 1, wherein the method further comprises:
providing, to the second user, one or more replaceable shared service sites corresponding to second location information of the user, at which the target offline service item can be provided, in response to a site replacement request for the order information by the second user;
and updating the order information according to a second target shared service site selected by the second user from the one or more replaceable shared service sites, and synchronizing the updated order information to the second target shared service site, so that the second user goes to a to-be-shared site corresponding to the second target shared service site based on the updated order information and uses the target offline service item at the offline service time corresponding to the target shared service site.
17. The method of claim 16, wherein said updating the order information according to a second target shared services site selected by the second user among the one or more replaceable shared services sites comprises:
sending the order information to the one or more replaceable shared service sites to enable the one or more replaceable shared service sites to confirm whether the target offline service item can be provided based on the order information;
if service confirmation information of at least one replaceable shared service site about the order information is received, providing the at least one replaceable shared service site for the two users;
and updating the order information according to a second target shared service site selected by the second user from the at least one replaceable shared service site.
18. The method of claim 16, wherein said updating the order information according to a second target shared services site selected by the second user among the one or more replaceable shared services sites comprises:
in response to the second user selecting a second target shared service site among the one or more replaceable shared service sites, sending order information of the second user to the second target shared service site to cause the second target shared service site to confirm whether the target offline service item can be provided based on the order information;
and if service confirmation information about the order information from the second target shared service site is received, updating the order information.
19. The method of claim 18, wherein updating the order information if service confirmation information regarding the order information is received from the second target shared services site comprises:
if service confirmation information about the order information is received from the second target shared service site and the service confirmation information comprises service change inquiry information corresponding to at least one sub-service of the target offline service project, providing the service change inquiry information to the second user, wherein the service change inquiry information comprises service content to be changed corresponding to the at least one sub-service;
updating the order information in response to a change service confirmation operation performed by the second user with respect to the service change inquiry information.
20. A computer device for providing an offline service, comprising a memory, a processor and a computer program stored on the memory, characterized in that the processor executes the computer program to implement the steps of the method according to any one of claims 1 to 19.
21. A computer-readable storage medium, on which a computer program/instructions are stored, which, when being executed by a processor, carry out the steps of the method according to any one of claims 1 to 19.
22. A computer program product comprising a computer program, characterized in that the computer program realizes the steps of the method according to any one of claims 1 to 19 when executed by a processor.
CN202210762179.9A 2022-06-30 2022-06-30 Method, apparatus, medium, and program product for providing offline service Pending CN115063159A (en)

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CN202210762179.9A CN115063159A (en) 2022-06-30 2022-06-30 Method, apparatus, medium, and program product for providing offline service

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202210762179.9A CN115063159A (en) 2022-06-30 2022-06-30 Method, apparatus, medium, and program product for providing offline service

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CN115063159A true CN115063159A (en) 2022-09-16

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Country Link
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