CN114978867A - Alarm notification method, device, equipment and storage medium - Google Patents
Alarm notification method, device, equipment and storage medium Download PDFInfo
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- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
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Abstract
The application discloses an alarm notification method, an alarm notification device, alarm notification equipment and a storage medium. Wherein, the method comprises the following steps: receiving alarm notification information of the server side equipment and an alarm level corresponding to the alarm notification information; acquiring first behavior information of a target object in a first target time period, and determining a first notification receiving threshold corresponding to the target object according to the first behavior information; and comparing the alarm level with the first notification receiving threshold to obtain a comparison result, and determining a notification mode of the alarm notification information according to the comparison result. The method and the system solve the technical problems that the touch effect of the alarm notification is poor when operation and maintenance personnel are interrupted by the notification with low priority level when processing the affairs with higher priority level or the alarm notification is not looked up in time by the operation and maintenance personnel due to the fact that the existing system client can only push the notification by adopting the unified or fixed preset rule aiming at the alarm information with different levels.
Description
Technical Field
The present application relates to the field of data processing, and in particular, to an alarm notification method, apparatus, device, and storage medium.
Background
The monitoring alarm system can continuously monitor the running states of a series of software and hardware in the platform, and when the index of the monitoring alarm system exceeds a certain preset threshold value, an alarm message is generated and pushed to corresponding operation and maintenance personnel for processing. In the prior art, the monitoring alarm system sets different levels for the alarm notification according to the emergency degree of the alarm, but the existing system client can only push the notification by adopting a uniform or fixed preset rule aiming at the alarm information of different levels, so that the situations that operation and maintenance personnel are interrupted by the notification with low priority level when processing the transaction with higher priority level, or the alarm notification is not noticed by the operation and maintenance personnel, and the like, can occur, and the touch effect of the alarm notification is influenced to a certain extent. Meanwhile, the traditional AI user behavior perception depends on cloud processing more, sensitive information such as user behaviors and the like needs to be uploaded to a server for processing, network bandwidth and server resources are consumed, and meanwhile, the risk of privacy disclosure is brought.
In view of the above problems, no effective solution has been proposed.
Disclosure of Invention
The embodiment of the application provides an alarm notification method, an alarm notification device, equipment and a storage medium, so as to solve at least the technical problems that operation and maintenance personnel are interrupted by notifications with low priority levels when processing transactions with higher priority levels, or the alarm notification is not looked up in time by the operation and maintenance personnel, and the like, that the touch effect of the alarm notification is poor, because the existing system client can only push the notification by adopting a uniform or fixed preset rule aiming at alarm information with different levels.
According to an aspect of an embodiment of the present application, there is provided an alert notification method, including: receiving alarm notification information of the server side equipment and an alarm level corresponding to the alarm notification information, wherein the alarm level is used for indicating the importance degree of the alarm notification information; acquiring first behavior information of a target object in a first target time period, and determining a first notification receiving threshold corresponding to the target object according to the first behavior information, wherein the first notification receiving threshold is used for indicating a lowest threshold of an acceptable warning notification level of the target object in the first target time period; and comparing the alarm level with the first notification receiving threshold to obtain a comparison result, and determining a notification mode of the alarm notification information according to the comparison result.
Optionally, determining a notification mode of the alarm notification information according to the comparison result includes: and under the condition that the comparison result indicates that the alarm level is greater than the first notification receiving threshold value, determining that the notification mode is a trigger reminding signal, and displaying the alarm notification information on a preset display page, wherein the reminding signal is used for reminding the target object to view the alarm notification information.
Optionally, after the warning notification information is displayed on the predetermined display page, the method further includes: detecting whether a first operation instruction of a target object is received within a preset time length or not, wherein the first operation instruction is used for consulting alarm notification information; and under the condition that the first operation instruction of the target object is not received within the preset time, adjusting the preset display page to be a full-screen page, and placing the display layer of the preset display page above all the display layers.
Optionally, determining a notification mode of the alarm notification information according to the comparison result includes: and under the condition that the comparison result indicates that the alarm level is smaller than a first notification receiving threshold value, determining a notification mode to display alarm notification information in a silent state, wherein the silent state comprises the following steps: the reminding signal is not triggered, and the alarm notification information is not displayed on the preset display page.
Optionally, after determining that the notification manner is to display the alarm notification information in a silent state, the method further includes: and sending a feedback result to the server side equipment, wherein the feedback result is used for indicating that the alarm notification information is not sent, and the server side equipment is used for caching the alarm notification information to a preset cache region.
Optionally, after determining that the notification manner is to display the alarm notification information in a silent state, the method further includes: detecting a second operation instruction of the target object, and generating a reading request under the condition that the second operation instruction is determined to be the alarm notification information in the pulling silence state; sending a reading request to the server side equipment, wherein the reading request is used for acquiring alarm notification information; receiving a response result returned by the server-side equipment, wherein the response result at least comprises: all notification information meeting the preset threshold condition on the preset cache region; and generating a reminding signal, wherein the reminding signal is used for reminding the target object to view the response result.
Optionally, after determining that the notification manner is to display the alarm notification information in a silent state, the method further includes: detecting second behavior information of the target object in a second target time period, wherein the end time of the first target time period is earlier than the start time of the second target time period; determining a second notification receiving threshold corresponding to the target object in a second target time period according to the second behavior information; wherein the second notification reception threshold is a lowest threshold indicative of an alert notification level acceptable for the target object for a second target period of time; and comparing the alarm level with a second notification receiving threshold, determining the notification mode as a trigger reminding signal when the alarm level is greater than the second notification receiving threshold, and displaying the alarm notification information on a preset display page, wherein the reminding signal is used for reminding the target object to view the alarm notification information.
According to another aspect of the embodiments of the present application, there is also provided an alert notification apparatus, including: the receiving module is used for receiving the alarm notification information of the server-side equipment and the alarm level corresponding to the alarm notification information, wherein the alarm level is used for indicating the importance degree of the alarm notification information; the system comprises an acquisition module, a processing module and a display module, wherein the acquisition module is used for acquiring first behavior information of a target object in a first target time period and determining a first notification receiving threshold corresponding to the target object according to the first behavior information, and the first notification receiving threshold is used for indicating a lowest threshold of an acceptable alarm notification level of the target object in the first target time period; and the comparison module is used for comparing the alarm level with the first notification receiving threshold value to obtain a comparison result, and determining a notification mode of the alarm notification information according to the comparison result.
According to another aspect of the embodiments of the present application, there is also provided a non-volatile storage medium, where the storage medium includes a stored program, and the apparatus on which the storage medium is located is controlled to execute any one of the alarm notification methods when the program runs.
According to another aspect of the embodiments of the present application, there is also provided an alert notification apparatus, including: a processor; a memory for storing processor-executable instructions; wherein the processor is configured to execute the instructions to implement any of the alert notification methods.
In the embodiment of the application, the method for processing the alarm notification information in a grading manner at the client is adopted, and the alarm notification information of the server equipment and the alarm grade corresponding to the alarm notification information are received, wherein the alarm grade is used for indicating the importance degree of the alarm notification information; acquiring first behavior information of a target object in a first target time period, and determining a first notification receiving threshold corresponding to the target object according to the first behavior information, wherein the first notification receiving threshold is used for indicating a lowest threshold of an acceptable warning notification level of the target object in the first target time period; the alarm level is compared with the first notice receiving threshold value to obtain a comparison result, and the notice mode of the alarm notice information is determined according to the comparison result, so that the aim of executing different notice strategies on the alarm notice information based on the behavior information of the user is fulfilled, the technical effect of improving the touch effect of the alarm notice is realized, and the technical problems that the touch effect of the alarm notice is poor and the like because the existing system client can only adopt a uniform or fixed preset rule to push the notice aiming at the alarm information with different levels, and the operation and maintenance personnel are interrupted by the notice with low priority level when processing the transaction with higher priority level, or the alarm notice is not timely looked up by the operation and maintenance personnel are solved.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the application and together with the description serve to explain the application and not to limit the application. In the drawings:
FIG. 1 is a flow diagram illustrating an alternative alert notification method according to an embodiment of the present application;
FIG. 2 is a flowchart illustrating operation of an alternative alert notification system according to an embodiment of the present application;
FIG. 3 is a schematic diagram of an alternative alert notification apparatus according to an embodiment of the present application;
FIG. 4 is a schematic block diagram of an alternative alert notification apparatus according to an embodiment of the present application;
FIG. 5 is a schematic block diagram of another alternative alert notification apparatus according to an embodiment of the present application.
Detailed Description
In order to make the technical solutions better understood by those skilled in the art, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only partial embodiments of the present application, but not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
It should be noted that the terms "first," "second," and the like in the description and claims of this application and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments of the application described herein are capable of operation in sequences other than those illustrated or described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
In accordance with an embodiment of the present application, there is provided a method embodiment of alert notification, it should be noted that the steps illustrated in the flowchart of the figure may be performed in a computer system such as a set of computer executable instructions, and that while a logical order is illustrated in the flowchart, in some cases the steps illustrated or described may be performed in an order different than here.
Fig. 1 is an alarm notification method according to an embodiment of the present application, and as shown in fig. 1, the method includes the following steps:
step S102, receiving alarm notification information of the server side equipment and an alarm level corresponding to the alarm notification information, wherein the alarm level is used for indicating the importance degree of the alarm notification information;
step S104, acquiring first behavior information of the target object in a first target time period, and determining a first notification receiving threshold corresponding to the target object according to the first behavior information, wherein the first notification receiving threshold is used for indicating a lowest threshold of an acceptable alarm notification level of the target object in the first target time period;
and step S106, comparing the alarm level with the first notification receiving threshold value to obtain a comparison result, and determining a notification mode of the alarm notification information according to the comparison result.
In the alarm notification method, alarm notification information of server equipment and an alarm level corresponding to the alarm notification information are received, wherein the alarm level is used for indicating the importance degree of the alarm notification information; acquiring first behavior information of a target object in a first target time period, and determining a first notification receiving threshold corresponding to the target object according to the first behavior information, wherein the first notification receiving threshold is used for indicating a lowest threshold of an acceptable warning notification level of the target object in the first target time period; the alarm level is compared with the first notice receiving threshold value to obtain a comparison result, and the notice mode of the alarm notice information is determined according to the comparison result, so that the aim of executing different notice strategies on the alarm notice information based on the behavior information of the user is fulfilled, the technical effect of improving the touch effect of the alarm notice is realized, and the technical problems that the touch effect of the alarm notice is poor and the like because the existing system client can only adopt a uniform or fixed preset rule to push the notice aiming at the alarm information with different levels, and the operation and maintenance personnel are interrupted by the notice with low priority level when processing the transaction with higher priority level, or the alarm notice is not timely looked up by the operation and maintenance personnel are solved.
In some embodiments of the present application, determining a notification manner of the alarm notification information according to the comparison result includes: and under the condition that the comparison result indicates that the alarm level is greater than the first notification receiving threshold value, determining that the notification mode is a trigger reminding signal, and displaying the alarm notification information on a preset display page, wherein the reminding signal is used for reminding the target object to view the alarm notification information.
As an optional implementation manner, after the alarm notification information is displayed on the predetermined display page, whether a first operation instruction of the target object is received within a predetermined time period may also be detected, where it needs to be noted that the first operation instruction is used to refer to the alarm notification information; and under the condition that the first operation instruction of the target object is not received within the preset time, adjusting the preset display page to be a full-screen page, and placing the display layer of the preset display page above all the display layers.
In other embodiments of the present application, a notification manner of the alarm notification information is determined according to the comparison result, and the notification manner may be determined to display the alarm notification information in a silent state when the comparison result indicates that the alarm level is smaller than the first notification reception threshold, where the silent state includes: the reminding signal is not triggered, and the alarm notification information is not displayed on the preset display page.
It should be noted that, after determining that the notification manner is to display the alarm notification information in the silent state, the server device may send a feedback result to the server device, where the feedback result is used to indicate that the alarm notification information is not sent, and the server device is used to cache the alarm notification information in a predetermined cache region.
It can be understood that after the notification mode is determined to display the alarm notification information in the silent state, a second operation instruction of the target object can be detected, and a reading request is generated under the condition that the second operation instruction is determined to pull the alarm notification information in the silent state; sending a reading request to server-side equipment, wherein the reading request is used for acquiring alarm notification information; receiving a response result returned by the server-side equipment, wherein the response result at least comprises: all notification information meeting a preset threshold condition on a preset cache region; and generating a reminding signal, wherein the reminding signal is used for reminding the target object to view the response result.
In some optional embodiments of the present application, after determining that the notification manner is to display the warning notification information in a silent state, second behavior information of the target object in a second target period may be further detected, where an end time of the first target period is earlier than a start time of the second target period; determining a second notification receiving threshold corresponding to the target object in a second target time period according to the second behavior information; wherein the second notification reception threshold is a lowest threshold indicative of an alert notification level acceptable for the target object for a second target period of time; and comparing the alarm level with a second notification receiving threshold, determining the notification mode as a trigger reminding signal when the alarm level is greater than the second notification receiving threshold, and displaying the alarm notification information on a preset display page, wherein the reminding signal is used for reminding the target object to view the alarm notification information.
Fig. 2 is a flowchart of a working process of an optional alarm notification system according to an embodiment of the present application, and as shown in fig. 2, specifically, a client senses a user state in real time to obtain a user real-time behavior prediction threshold, and at the same time, a server generates alarm information and pushes the alarm information to the client, where the alarm information carries an alarm level, compares the alarm level with the user real-time behavior prediction threshold to determine whether the alarm information at this time reaches a reminding threshold, and if the alarm threshold is reached, generates a reminding notification and feeds back a reached flag, and if the alarm threshold is not reached, generates a silent notification and feeds back an unreached flag; when handling a non-delivery notification, there are two methods: one is that the real-time behavior threshold of the user is reduced, so that the warning level is higher than the real-time behavior threshold of the user, the server actively requests a notification meeting the threshold requirement, and pushes the notification to the client, so that the client returns and actively requests all notifications to generate a prompt; and secondly, the user actively clicks the silent notification, the server actively requests the alarm notification in the silent list, and the server actively requests the notification meeting the threshold requirement and pushes the notification to the client, so that the client returns and actively requests all notifications to generate the reminder.
It is easy to note that the alarm notification system in the present application is divided into a server running on the server side (hereinafter referred to as a server) and a client running on a web page or a desktop program on the client side (hereinafter referred to as a client). After the client operates, the AI program locally acquires the behavior information of the user at the client, including but not limited to the current login user, the current accessed page, the mouse operation of the user, the keyboard operation of the user and the like, and the AI algorithm generates a numerical value as a notification receiving threshold value through a neural network according to the behavior information of the user, which represents the lowest threshold value of the level that the current user can receive the warning notification. After the server side generates a piece of alarm information, the grade value of the piece of alarm information is generated at the same time, when the alarm information is pushed to the client side, the client side compares the alarm grade with the threshold value of the user behavior, if the alarm information meets the reminding requirement, the alarm notification is directly displayed, and meanwhile, the result is fed back as the sent alarm information; if the reminding requirement is not met, the user is in a leaving state or is processing a transaction with higher priority, only a silent notification is generated at the client at the moment, the notification in the silent state is displayed at the client in a non-disturbance mode, the reminding is not triggered, specific contents are not displayed, the result is fed back to the server side to be undelivered, and the undelivered notifications are uniformly maintained in the cache region by the server side.
When the threshold is reduced to meet the requirement of notification reminding due to the change of the user behavior, or the user actively clicks to request to view the silent notification content, the client actively initiates a request to the server to pull the notification, the server returns all notifications meeting the threshold requirement in the cache region, and the reminding is generated at the client.
It should be noted that since the AI program runs on the end side and is greatly affected by the client performance, the model needs to be appropriately miniaturized. During training, all pages in the client system are collected and numbered, and a real-time threshold prediction result is generated according to mouse behaviors, keyboard behaviors, browsing pages and logging user information of an input model. When the notification prompt is generated, if the user does not check and process within a certain time, the user is regarded as an invalid touch, and negative feedback is generated to improve the threshold prediction; otherwise, if the user views and processes the notification in time or the user actively clicks to view the notification of the silent state, it is considered as a valid touch, and a positive feedback reduction threshold prediction is generated. Better model results are achieved by continuous iterative learning.
Compared with the traditional notification mode with a fixed strategy, the method has the advantages that interruption to operation and maintenance personnel can be reduced, and the reaching rate of the alarm notification is improved. In addition, the AI model is loaded and operated at the client side, so that the behavior information of the user can be directly acquired conveniently, the real-time performance is ensured, the server performance and the network bandwidth are saved, meanwhile, the sensitive information of the user is prevented from being cloudy, and the privacy safety of the user is protected. Finally, for the alarms which do not reach the reminding threshold value, the method and the device can adopt a silent mode to be displayed on the user client side, and the user can still obtain all the alarms which are not reminded in the cache region in an active clicking mode, so that the condition that the notifications are missed due to AI misjudgment is avoided.
Fig. 3 is an alarm notification apparatus according to an embodiment of the present application, and as shown in fig. 3, the alarm notification apparatus includes:
the receiving module 30 is configured to receive alarm notification information of the server device and an alarm level corresponding to the alarm notification information, where the alarm level is used to indicate an importance degree of the alarm notification information;
an obtaining module 32, configured to obtain first behavior information of a target object in a first target time period, and determine a first notification receiving threshold corresponding to the target object according to the first behavior information, where the first notification receiving threshold is used to indicate a lowest threshold of an acceptable alert notification level of the target object in the first target time period;
and the comparison module 34 is configured to compare the alarm level with the first notification reception threshold to obtain a comparison result, and determine a notification mode of the alarm notification information according to the comparison result.
In the alarm notification apparatus, the receiving module 30 is configured to receive alarm notification information of a server device and an alarm level corresponding to the alarm notification information, where the alarm level is used to indicate an importance degree of the alarm notification information; an obtaining module 32, configured to obtain first behavior information of a target object in a first target time period, and determine a first notification receiving threshold corresponding to the target object according to the first behavior information, where the first notification receiving threshold is used to indicate a lowest threshold of an acceptable alert notification level of the target object in the first target time period; the comparison module 34 is configured to compare the alarm level with a first notification receiving threshold to obtain a comparison result, determine a notification mode of the alarm notification information according to the comparison result, and achieve the purpose of executing different notification policies on the alarm notification information based on behavior information of a user, thereby achieving the technical effect of improving the reach effect of the alarm notification, and further solving the technical problems that the reach effect of the alarm notification is poor when an operation and maintenance person is interrupted by a notification with a low priority level when processing a transaction with a higher priority level or the alarm notification is not timely referred by the operation and maintenance person because the existing system client can only push the notification according to the alarm information with different levels by using a uniform or fixed preset rule.
According to another aspect of the embodiments of the present application, a non-volatile storage medium is further provided, where the storage medium includes a stored program, and when the program runs, a device where the storage medium is located is controlled to execute any one of the methods for notifying an alarm.
Specifically, the storage medium is used for storing program instructions of the following functions, and the following functions are realized:
receiving alarm notification information of the server side equipment and an alarm level corresponding to the alarm notification information, wherein the alarm level is used for indicating the importance degree of the alarm notification information; acquiring first behavior information of a target object in a first target time period, and determining a first notification receiving threshold corresponding to the target object according to the first behavior information, wherein the first notification receiving threshold is used for indicating a lowest threshold of an acceptable warning notification level of the target object in the first target time period; and comparing the alarm level with the first notification receiving threshold to obtain a comparison result, and determining a notification mode of the alarm notification information according to the comparison result.
In an exemplary embodiment of the application, there is also provided a computer program product comprising a computer program which, when executed by a processor, implements the method of alert notification of any of the above.
Optionally, the computer program may, when executed by a processor, implement the steps of:
receiving alarm notification information of the server side equipment and an alarm level corresponding to the alarm notification information, wherein the alarm level is used for indicating the importance degree of the alarm notification information; acquiring first behavior information of a target object in a first target time interval, and determining a first notification receiving threshold corresponding to the target object according to the first behavior information, wherein the first notification receiving threshold is used for indicating a lowest threshold of an acceptable alarm notification level of the target object in the first target time interval; and comparing the alarm level with the first notice receiving threshold to obtain a comparison result, and determining a notice mode of the alarm notice information according to the comparison result.
According to another aspect of the embodiments of the present application, there is also provided an alert notification apparatus, including: a processor; a memory for storing processor-executable instructions; wherein the processor is configured to execute the instructions to implement any of the alert notification methods.
Optionally, the alarm notification device may further include a transmission device and an input/output device, wherein the transmission device is connected to the processor, and the input/output device is connected to the processor.
FIG. 4 shows a schematic block diagram of an example alert notification apparatus that may be used to implement embodiments of the present application, as shown in FIG. 4, including: a processor, a memory, a communication bus and a communication interface; wherein the memory is operable to store executable instructions of the processor, the processor is configured to execute the instructions, and the communication bus and the communication interface are operable to implement message interaction to implement the alert notification method described above.
FIG. 5 illustrates a schematic block diagram of another alert notification apparatus 500 that may be used to implement embodiments of the present application. The alert notification apparatus is intended to represent various forms of digital computers, such as laptops, desktops, workstations, personal digital assistants, servers, blade servers, mainframes, and other suitable computers. The alert notification apparatus may also represent various forms of mobile devices, such as personal digital processing, cellular phones, smart phones, wearable devices, and other similar computing devices. The components shown herein, their connections and relationships, and their functions, are meant to be examples only, and are not meant to limit implementations of the present application that are described and/or claimed herein.
As shown in fig. 5, the device 500 comprises a computing unit 501 which may perform various suitable actions and processes according to a computer program stored in a Read Only Memory (ROM)502 or a computer program loaded from a storage unit 508 into a Random Access Memory (RAM) 503. In the RAM 503, various programs and data required for the operation of the device 500 can also be stored. The calculation unit 501, the ROM 502, and the RAM 503 are connected to each other via a bus 505. An input/output (I/O) interface 505 is also connected to bus 505.
A number of components in the device 500 are connected to the I/O interface 505, including: an input unit 506 such as a keyboard, a mouse, or the like; an output unit 507 such as various types of displays, speakers, and the like; a storage unit 508, such as a magnetic disk, optical disk, or the like; and a communication unit 509 such as a network card, modem, wireless communication transceiver, etc. The communication unit 509 allows the device 500 to exchange information/data with other devices through a computer network such as the internet and/or various telecommunication networks.
The computing unit 501 may be a variety of general-purpose and/or special-purpose processing components having processing and computing capabilities. Some examples of the computing unit 501 include, but are not limited to, a Central Processing Unit (CPU), a Graphics Processing Unit (GPU), various dedicated Artificial Intelligence (AI) computing chips, various computing units running machine learning model algorithms, a Digital Signal Processor (DSP), and any suitable processor, controller, microcontroller, and so forth. The computing unit 501 performs the various methods and processes described above, such as the alert notification method. For example, in some embodiments, the alert notification method may be implemented as a computer software program tangibly embodied in a machine-readable medium, such as storage unit 508. In some embodiments, part or all of the computer program may be loaded and/or installed onto the device 500 via the ROM 502 and/or the communication unit 509. When the computer program is loaded into the RAM 503 and executed by the computing unit 501, one or more steps of the alert notification method described above may be performed. Alternatively, in other embodiments, the computing unit 501 may be configured to perform the alert notification method in any other suitable manner (e.g., by way of firmware).
Various implementations of the systems and techniques described here above may be implemented in digital electronic circuitry, integrated circuitry, Field Programmable Gate Arrays (FPGAs), Application Specific Integrated Circuits (ASICs), Application Specific Standard Products (ASSPs), system on a chip (SOCs), load programmable logic devices (CPLDs), computer hardware, firmware, software, and/or combinations thereof. These various embodiments may include: implemented in one or more computer programs that are executable and/or interpretable on a programmable system including at least one programmable processor, which may be special or general purpose, receiving data and instructions from, and transmitting data and instructions to, a storage system, at least one input device, and at least one output device.
Program code for implementing the methods of the present application may be written in any combination of one or more programming languages. These program code may be provided to a processor or controller of a general purpose computer, special purpose computer, or other programmable data processing apparatus, such that the program code, when executed by the processor or controller, causes the functions/acts specified in the flowchart and/or block diagram to be performed. The program code may execute entirely on the machine, partly on the machine, as a stand-alone software package partly on the machine and partly on a remote machine or entirely on the remote machine or server.
In the context of this application, a machine-readable medium may be a tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. The machine-readable medium may be a machine-readable signal medium or a machine-readable storage medium. A machine-readable medium may include, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any suitable combination of the foregoing. More specific examples of a machine-readable storage medium would include an electrical connection based on one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.
To provide for interaction with a user, the systems and techniques described here can be implemented on a computer having: a display device (e.g., a CRT (cathode ray tube) or LCD (liquid crystal display) monitor) for displaying information to a user; and a keyboard and a pointing device (e.g., a mouse or a trackball) by which a user can provide input to the computer. Other kinds of devices may also be used to provide for interaction with a user; for example, feedback provided to the user can be any form of sensory feedback (e.g., visual feedback, auditory feedback, or tactile feedback); and input from the user may be received in any form, including acoustic, speech, or tactile input.
The systems and techniques described here can be implemented in a computing system that includes a back-end component (e.g., as a data server), or that includes a middleware component (e.g., an application server), or that includes a front-end component (e.g., a user computer having a graphical user interface or a web browser through which a user can interact with an implementation of the systems and techniques described here), or any combination of such back-end, middleware, or front-end components. The components of the system can be interconnected by any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include: local Area Networks (LANs), Wide Area Networks (WANs), and the Internet.
The computer system may include clients and servers. A client and server are generally remote from each other and typically interact through a communication network. The relationship of client and server arises by virtue of computer programs running on the respective computers and having a client-server relationship to each other. The server may be a cloud server, a server of a distributed system, or a server with a combined blockchain.
In the related embodiment of the application, the method of processing the alarm notification information in a hierarchical manner at the client is adopted, and the alarm notification information of the server equipment and the alarm level corresponding to the alarm notification information are received, wherein the alarm level is used for indicating the importance degree of the alarm notification information; acquiring first behavior information of a target object in a first target time period, and determining a first notification receiving threshold corresponding to the target object according to the first behavior information, wherein the first notification receiving threshold is used for indicating a lowest threshold of an acceptable warning notification level of the target object in the first target time period; the alarm level is compared with the first notice receiving threshold value to obtain a comparison result, and the notice mode of the alarm notice information is determined according to the comparison result, so that the aim of executing different notice strategies on the alarm notice information based on the behavior information of the user is fulfilled, the technical effect of improving the touch effect of the alarm notice is realized, and the technical problems that the touch effect of the alarm notice is poor and the like because the existing system client can only adopt a uniform or fixed preset rule to push the notice aiming at the alarm information with different levels, and the operation and maintenance personnel are interrupted by the notice with low priority level when processing the transaction with higher priority level, or the alarm notice is not timely looked up by the operation and maintenance personnel are solved.
The above-mentioned serial numbers of the embodiments of the present application are merely for description and do not represent the merits of the embodiments.
In the above embodiments of the present application, the descriptions of the respective embodiments have respective emphasis, and for parts that are not described in detail in a certain embodiment, reference may be made to related descriptions of other embodiments.
In the embodiments provided in the present application, it should be understood that the disclosed technology can be implemented in other ways. The above-described embodiments of the apparatus are merely illustrative, and for example, the division of the units may be a logical division, and in actual implementation, there may be another division, for example, multiple units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, units or modules, and may be in an electrical or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present application may be substantially implemented or contributed to by the prior art, or all or part of the technical solution may be embodied in a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present application. And the aforementioned storage medium includes: a U-disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic disk, or an optical disk, and various media capable of storing program codes.
The foregoing is only a preferred embodiment of the present application and it should be noted that those skilled in the art can make several improvements and modifications without departing from the principle of the present application, and these improvements and modifications should also be considered as the protection scope of the present application.
Claims (10)
1. An alert notification method, comprising:
receiving alarm notification information of server equipment and an alarm level corresponding to the alarm notification information, wherein the alarm level is used for indicating the importance degree of the alarm notification information;
acquiring first behavior information of a target object in a first target time period, and determining a first notification receiving threshold corresponding to the target object according to the first behavior information, wherein the first notification receiving threshold is used for indicating a lowest threshold of an acceptable alarm notification level of the target object in the first target time period;
and comparing the alarm level with the first notification receiving threshold to obtain a comparison result, and determining a notification mode of the alarm notification information according to the comparison result.
2. The method according to claim 1, wherein determining a notification mode of the alarm notification information according to the comparison result comprises:
and under the condition that the comparison result indicates that the alarm level is greater than the first alarm receiving threshold value, determining that the alarm mode is a trigger reminding signal, and displaying the alarm notification information on a preset display page, wherein the reminding signal is used for reminding the target object to view the alarm notification information.
3. The method of claim 2, wherein after a predetermined display page presents the alert notification information, the method further comprises:
detecting whether a first operation instruction of the target object is received within a preset time length or not, wherein the first operation instruction is used for consulting the alarm notification information;
and under the condition that the first operation instruction of the target object is not received within the preset time, adjusting the preset display page to be a full-screen page, and placing the display layers of the preset display page above all the display layers.
4. The method according to claim 1, wherein determining a notification mode of the alarm notification information according to the comparison result comprises:
determining the notification mode to be displaying the alarm notification information in a silent state under the condition that the comparison result indicates that the alarm level is smaller than the first notification reception threshold, wherein the silent state comprises: and not triggering the reminding signal and not displaying the alarm notification information on the preset display page.
5. The method of claim 4, wherein after determining that the notification mode is to display the alert notification information in a silent state, the method further comprises:
and sending a feedback result to the server side equipment, wherein the feedback result is used for indicating that the alarm notification information is not sent, and the server side equipment is used for caching the alarm notification information to a preset cache region.
6. The method of claim 5, wherein after determining that the notification mode is to display the alert notification information in a silent state, the method further comprises:
detecting a second operation instruction of the target object, and generating a reading request under the condition that the second operation instruction is determined to be the alarm notification information of pulling the silent state;
sending the reading request to the server-side equipment, wherein the reading request is used for acquiring the alarm notification information;
receiving a response result returned by the server-side equipment, wherein the response result at least comprises: all notification information meeting a preset threshold condition on the preset cache region;
and generating the reminding signal, wherein the reminding signal is used for prompting the target object to view the response result.
7. The method of claim 5, wherein after determining that the notification mode is to display the alert notification information in a silent state, the method further comprises:
detecting second behavior information of the target object in a second target time period, wherein the end time of the first target time period is earlier than the start time of the second target time period;
determining a second notification receiving threshold corresponding to the target object in the second target time period according to the second behavior information; wherein the second notification reception threshold is a lowest threshold indicative of an alert notification level acceptable for the target object for the second target period of time;
and comparing the alarm level with the second notification receiving threshold, determining that the notification mode is a trigger reminding signal under the condition that the alarm level is greater than the second notification receiving threshold, and displaying the alarm notification information on a preset display page, wherein the reminding signal is used for reminding the target object to view the alarm notification information.
8. An alert notification apparatus, comprising:
the system comprises a receiving module, a sending module and a processing module, wherein the receiving module is used for receiving alarm notification information of server-side equipment and an alarm level corresponding to the alarm notification information, and the alarm level is used for indicating the importance degree of the alarm notification information;
an obtaining module, configured to obtain first behavior information of a target object in a first target time period, and determine a first notification receiving threshold corresponding to the target object according to the first behavior information, where the first notification receiving threshold is used to indicate a lowest threshold of an acceptable alert notification level of the target object in the first target time period;
and the comparison module is used for comparing the alarm level with the first notification receiving threshold value to obtain a comparison result, and determining a notification mode of the alarm notification information according to the comparison result.
9. A non-volatile storage medium, characterized in that the storage medium includes a stored program, wherein when the program is executed, a device in which the storage medium is located is controlled to execute the alarm notification method according to any one of claims 1 to 7.
10. An alert notification apparatus, comprising:
a processor;
a memory for storing the processor-executable instructions;
wherein the processor is configured to execute the instructions to implement the alert notification method of any of claims 1 to 7.
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| CN116610541A (en) * | 2023-06-02 | 2023-08-18 | 北京首都在线科技股份有限公司 | Alarm method, alarm device, electronic equipment and storage medium |
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