CN114978861A - Operation and maintenance management method, device and medium based on multi-manufacturer equipment alarm - Google Patents

Abstract

The present application discloses an operation and maintenance management method, device and medium based on multi-vendor equipment alarms, and relates to the field of communications. The operation and maintenance management method based on multi-vendor equipment alarms, obtains the alarm packets of the equipment, and obtains the corresponding device hardware information according to the address information in the alarm packets, and generates corresponding device hardware information according to the alarm packets and device hardware information in combination with the preset template. The standard alarm message is sent to the management platform. Since standard alarm messages are generated according to the preset templates and unified format, and sent to the management platform, the alarm messages received by the management platform are all in a unified format, which reduces the need for the management platform to deal with equipment generated by different manufacturers. The complexity of parsing alarm messages in different formats is improved, which improves the efficiency of management, operation and maintenance of the management platform.

Description

A method, device and medium for operation and maintenance management based on multi-vendor equipment alarm

technical field

The present application relates to the field of communications, and in particular, to a method, device and medium for operation and maintenance management based on multi-vendor equipment alarms.

Background technique

In practical applications, many enterprise network devices often come from multiple manufacturers. In order to achieve unified management and monitoring, the devices are usually monitored and managed through one or more management platforms. The platform realizes monitoring of equipment status, fault detection, etc. In server management operation and maintenance, a unified standard has not yet been formed based on different alarm information generated by equipment of multiple manufacturers. The content of alarms sent by different manufacturers is defined by themselves. At this time, when the upper management platform receives alarms from equipment of different manufacturers First, each manufacturer needs to provide the corresponding explanation of the specific content of the alarm message information format, and then parse the content from the alarm message one by one by category and encapsulate it into different types of alarms to realize the sending of alarms from different manufacturers. This operation and maintenance method greatly increases the complexity of the management platform system for handling alarms from different manufacturers.

It can be seen that how to reduce the complexity of the management platform for processing the alarm information is a technical problem to be solved urgently by those skilled in the art.

SUMMARY OF THE INVENTION

The purpose of this application is to provide an operation and maintenance management method based on multi-vendor equipment alarms, so as to reduce the complexity of processing when the management platform receives alarm messages sent by equipment of different manufacturers.

In order to solve the above technical problems, the present application provides an operation and maintenance management method based on multi-vendor equipment alarms, including:

obtain the alarm message of the device;

Acquire corresponding device hardware information according to the address information in the alarm message;

Generate a corresponding standard alarm message according to the alarm message and the device hardware information in combination with a preset template;

Send the standard alarm message to the management platform.

Preferably, in the above-mentioned operation and maintenance management method based on multi-vendor equipment alarms, the acquiring the alarm message of the equipment includes:

According to the preset JAVA message queue, the alarm message is obtained by polling.

Preferably, in the above operation and maintenance management method based on multi-vendor equipment alarms, before the standard alarm message is sent to the management platform, the method further includes:

Judging whether to report the standard alarm message to the management platform according to the standard alarm message in combination with the preset alarm requirement;

If yes, enter the step of sending the standard alarm message to the management platform.

Preferably, in the above operation and maintenance management method based on multi-vendor equipment alarms, if it is determined that the standard alarm message does not need to be reported to the management platform, the method further includes:

Terminal processing is performed on the standard alarm message.

Preferably, in the above operation and maintenance management method based on multi-vendor equipment alarms, the preset template includes: alarm serial number information, equipment IP address information, manufacturer and equipment model information, equipment serial number information, alarm title information, and alarm severity. information, alarm status information, alarm description information, and alarm occurrence time information.

Preferably, in the above-mentioned operation and maintenance management method based on multi-vendor equipment alarms, the step of judging whether to report the standard alarm packet to the management platform according to the standard alarm packet in combination with preset alarm requirements includes:

Whether to report the standard alarm message to the management platform is determined according to the alarm level and the preset alarm requirement.

Preferably, in the above-mentioned operation and maintenance management method based on multi-vendor equipment alarms, before judging whether to report the standard alarm message to the management platform according to the standard alarm message in combination with a preset alarm requirement, the method further includes:

The preset alarm requirement sent by the management platform is received.

In order to solve the above technical problems, the present application also provides an operation and maintenance management device based on multi-vendor equipment alarms, including:

a module for obtaining the original alarm message, which is used to obtain the alarm message of the device;

an obtaining module, configured to obtain corresponding device hardware information according to the address information in the alarm message;

a generating module, configured to generate a corresponding standard alarm message according to the alarm message and the device hardware information in combination with a preset template;

A sending module, configured to send the standard alarm message to the management platform.

The acquiring original alarm message module 31 includes a first acquiring subunit, which is configured to obtain the alarm message by polling according to the preset JAVA message queue.

The judgment module is used for judging whether to report the standard alarm message to the management platform according to the standard alarm message and the preset alarm requirement; if so, triggering the sending module 34 to send the standard alarm message to the management platform. If not, the terminal processing module is triggered, and the terminal processing module is used for terminal processing the standard alarm message.

In order to solve the above technical problems, the present application also provides an operation and maintenance management device based on multi-vendor equipment alarms, including:

memory for storing computer programs;

The processor is configured to implement the steps of the above-mentioned operation and maintenance management method based on multi-vendor equipment alarms when executing the computer program.

In order to solve the above technical problems, the present application also provides a computer-readable storage medium, where a computer program is stored on the computer-readable storage medium, and when the computer program is executed by a processor, the above-mentioned multi-vendor equipment alarm-based operation and maintenance is implemented. The steps of the management method.

The operation and maintenance management method based on multi-vendor equipment alarms provided by the present application includes: acquiring alarm messages of devices; acquiring corresponding device hardware information according to address information in the alarm messages; combining the alarm messages and device hardware information with The preset template generates the corresponding standard alarm message; the standard alarm message is sent to the management platform. In this application, standard alarm messages are generated according to preset templates and in a unified format, and sent to the management platform. The alarm messages received by the management platform are all in a unified format, which reduces the need for the management platform to process equipment from different manufacturers. The complexity of parsing generated alarm messages in different formats improves the efficiency of management, operation and maintenance of the management platform.

In addition, the present application also provides an operation and maintenance management device and a computer-readable storage medium based on multi-vendor equipment alarms, including the above-mentioned operation and maintenance management method based on multi-vendor equipment alarms, and the effects are the same as above.

Description of drawings

In order to describe the embodiments of the present application more clearly, the following will briefly introduce the drawings that are used in the embodiments. Obviously, the drawings in the following description are only some embodiments of the present application, which are not relevant to ordinary skills in the art. As far as personnel are concerned, other drawings can also be obtained from these drawings on the premise of no creative work.

1 is a flowchart of an operation and maintenance management method based on multi-vendor equipment alarms provided by an embodiment of the present application;

FIG. 2 is a flowchart of another operation and maintenance management method based on multi-vendor equipment alarms provided by an embodiment of the present application;

3 is a schematic diagram of an operation and maintenance management apparatus based on multi-vendor equipment alarms provided by an embodiment of the present application;

FIG. 4 is a structural diagram of another operation and maintenance management apparatus based on multi-vendor equipment alarms provided by an embodiment of the present application.

Detailed ways

The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application. Obviously, the described embodiments are only a part of the embodiments of the present application, but not all of the embodiments. All other embodiments obtained by those of ordinary skill in the art based on the embodiments in the present application without creative work fall within the protection scope of the present application.

The core of the present application is to provide an operation and maintenance management method based on multi-vendor equipment alarms, so as to reduce the complexity of processing when the management platform receives alarm messages sent by equipment of different manufacturers.

In order to make those skilled in the art better understand the solution of the present application, the present application will be further described in detail below with reference to the accompanying drawings and specific embodiments.

In practical applications, many enterprise network devices often come from multiple manufacturers. In order to achieve unified management and monitoring, the devices are usually monitored and managed through one or more management platforms. The platform realizes monitoring of equipment status, fault detection, etc. Devices referred to in this application include, but are not limited to, servers, hubs, switches, bridges, routers, gateways, network interface cards (NICs), wireless access points (WAPs), printers and modems, fiber optic transceivers, fiber optic cables, and the like. Taking the server as an example, in the server management and maintenance, the different alarm information generated by the servers of multiple manufacturers has not yet formed a unified standard, and the alarm content sent by the servers of different manufacturers is defined by itself. After receiving alarms from servers of different manufacturers, each manufacturer first needs to provide a corresponding explanation of the specific content of the alarm message format, and then parse the content from the alarm messages one by one by category and encapsulate them into different types of alarms to achieve different manufacturers. Sending of alerts. The management platform needs to receive the alarm messages in time, parse out the specific alarm information, and respond in time. However, this operation and maintenance method greatly increases the complexity of the management platform system for processing alarm messages from different manufacturers, which leads to the management platform receiving the alarm messages. After the alarm message arrives, it needs to be parsed in different ways, which increases the workload of the management platform. In addition, according to the different differentiated requirements of the upper-layer management platform for alarms, for example, some platforms require the original alarm message of the current alarm, while some require the plaintext of the alarm information after unified transformation. Different types of interfaces are used to realize the requirements, which will greatly increase the workload of R&D personnel, which is not conducive to the expansion and later maintenance of the system.

In order to solve the above technical problems, an embodiment of the present application provides an operation and maintenance management method based on multi-vendor equipment alarms. FIG. 1 is a flowchart of an operation and maintenance management method based on multi-vendor equipment alarms provided by an embodiment of the present application. As shown in Figure 1, the operation and maintenance management method based on multi-vendor equipment alarms includes:

Step S11: Acquire an alarm message of the device;

The devices mentioned in this embodiment include but are not limited to servers, hubs, switches, bridges, routers, gateways, network interface cards (NICs), wireless access points (WAPs), printers and modems, fiber optic transceivers, fiber optic cables, and the like. The multi-vendor devices mentioned in this embodiment may be devices of the same type or devices of different types. When a device fails, it generates an alarm message containing the failure information and other basic information. This embodiment does not limit the form of acquiring the alarm message, for example, through Bluetooth, wireless network, and the like. This embodiment also does not limit the specific content of the alarm message, and needs to include the specific information of the alarm, the source of the alarm, and the like.

Step S12: Acquire corresponding device hardware information according to the address information in the alarm message;

According to the address information in the obtained alarm message, obtain the device hardware information corresponding to the address information from the local database, including but not limited to the device manufacturer, device model, and device serial number. According to the device hardware information, it can be determined which device has an alarm, so that a corresponding response can be made.

Step S13: generate a corresponding standard alarm message according to the alarm message and device hardware information in combination with a preset template;

Step S14: Send the standard alarm message to the management platform.

The preset template mentioned in this embodiment is a template that is set in advance and can be changed according to actual needs. The data information and device hardware information contained in the alarm message are filled in the preset template in sequence, and the management platform receives the preset template. The alarm message filled in the format can directly read the alarm information.

Alarm packets generated by devices of different manufacturers are unified into a standard preset format through preset templates, so as to reduce the complexity of processing alarm packets from different manufacturers in the management platform.

This embodiment does not limit the specific form of the management platform, which may be a virtual cloud management platform or a server or the like. In addition, this embodiment does not limit the number of management platforms. One management platform may manage multiple multi-vendor devices, or multiple management platforms may manage multiple multi-vendor devices, which can be designed according to actual application needs.

This embodiment does not limit what response the management platform makes after receiving the standard alarm message, such as sending control commands to the alarm device, eliminating the alarm information of the alarm device, etc. Different response schemes can be designed for different alarm information according to actual needs.

Specifically, after obtaining the alarm packet of the device, obtain the corresponding alarm device hardware information according to the address information in the alarm packet, and generate the corresponding standard alarm packet according to the alarm packet and the device hardware information in combination with the preset template, Send standard alarm messages to the management platform. In this application, standard alarm messages are generated according to preset templates and in a unified format, and sent to the management platform. The alarm messages received by the management platform are all in a unified format, which reduces the need for the management platform to process equipment from different manufacturers. The complexity of parsing generated alarm messages in different formats improves the efficiency of management, operation and maintenance of the management platform.

In order to timely discover and receive alarm messages generated by the device and respond accordingly, based on the operation and maintenance management method for multi-vendor device alarms, step S11 acquires the alarm messages of the device, including:

According to the preset JAVA message queue, poll to obtain alarm messages.

The JAVA message queue mentioned in this embodiment refers to the preset interface information including the address of the device that needs to obtain the alarm message. Preferably, the device stored in the JAVA message queue is polled regularly every preset time. , to query whether the device in the JAVA message queue generates an alarm message to be received, and if so, receive the alarm message information sent by the current device.

Through polling, new alarm packets generated by the device can be found in time. After the alarm packets of the device are obtained, the hardware information of the corresponding alarm device can be obtained according to the address information in the alarm packets. According to the alarm packets and device hardware information, Combined with the preset template, the corresponding standard alarm message is generated, and the standard alarm message is sent to the management platform. In this application, standard alarm messages are generated according to preset templates and in a unified format, and sent to the management platform. The alarm messages received by the management platform are all in a unified format, which reduces the need for the management platform to process equipment from different manufacturers. The complexity of parsing generated alarm messages in different formats improves the efficiency of management, operation and maintenance of the management platform. It is convenient for the current processor to process alarm messages in time.

It should be noted that this embodiment does not limit the number of message queues, for example, multiple message queues can be polled at the same time to improve the polling efficiency; this embodiment also does not limit the period of polling message queues, according to actual application needs Design it.

According to the above embodiment, in order to achieve personalized requirements in an actual application environment, this embodiment provides a preferred solution. Based on the operation and maintenance management method for multi-vendor equipment alarms, step S14 sends a standard alarm message before sending the standard alarm message to the management platform. 2 is a flowchart of another operation and maintenance management method based on multi-vendor equipment alarms provided by an embodiment of the application, as shown in FIG. 2 , and further includes:

Step S21 judges whether to report the standard alarm message to the management platform according to the standard alarm message in combination with the preset alarm requirement;

If yes, go to step S14 of sending the standard alarm message to the management platform.

The preset alarm requirements mentioned in this embodiment refer to some judgment conditions preset in advance according to actual application needs. If the alarm information contained in the standard alarm packet is satisfied, it will be reported or not reported to the management platform, which is not specifically limited in this embodiment. Preset the specific content of the alarm requirements, for example, according to the alarm device represented by the standard alarm message to determine whether it needs to be reported to the management platform, or according to the alarm time included in the standard alarm message to determine whether it needs to be reported to the management platform, alarms of certain time periods It is not necessary to report to the management platform, or it can be judged whether it needs to be reported to the management platform according to the alarm level contained in the standard alarm message. You can also report to the management platform if any one is satisfied.

In this embodiment, judging whether to report the standard alarm message to the management platform according to the standard alarm message in combination with the preset alarm requirements refers to judging whether the standard alarm message satisfies the preset alarm according to the specific alarm feature information contained in the standard alarm message If the requirements are met, the standard alarm message will be sent to the management platform.

If it is judged that the standard alarm message does not need to be reported to the management platform, it also includes:

Terminal processing is performed on standard alarm packets.

The terminal processing mentioned in this embodiment refers to the elimination of the current standard alarm message. This embodiment does not limit the specific processing method. The current alarm information can be deleted directly, or the elimination can be sent to the alarm device represented by the current standard alarm message. The command of the alarm state, the alarm design needs to be designed.

After obtaining the alarm message of the device, obtain the corresponding alarm device hardware information according to the address information in the alarm message, generate the corresponding standard alarm message according to the alarm message and device hardware information, and combine the preset template, and generate the corresponding standard alarm message according to the standard alarm message. The message is combined with the preset alarm requirements to determine whether to report the standard alarm message to the management platform. If so, send the standard alarm message to the management platform. If not, the standard alarm message is processed by the terminal. In this application, standard alarm messages are generated according to preset templates and in a unified format, and sent to the management platform. The alarm messages received by the management platform are all in a unified format, which reduces the need for the management platform to process equipment from different manufacturers. The complexity of parsing generated alarm messages in different formats improves the efficiency of management, operation and maintenance of the management platform.

According to the above embodiment, in order to comprehensively and concisely include the alarm information in the standard alarm message sent to the management platform, this embodiment provides a preferred solution for preset templates. The operation and maintenance management method based on multi-vendor equipment alarms, preset templates Include: alarm serial number information, device IP address information, manufacturer and device model information, device serial number information, alarm title information, alarm severity information, alarm status information, alarm description information, and alarm occurrence time information.

The alarm serial number information mentioned in this embodiment refers to the unique representation code of a standard alarm message. The staff can directly query the standard alarm message through the alarm serial number, and the same alarm serial number is used for subsequent alarm elimination. No. That is, when the device generates an alarm message and generates a unique alarm serial number, when the alarm information is cleared and the normal state is restored, the same alarm serial number is also used to output the cleared alarm message, and the management platform sends the device for the current alarm message. When controlling the command, the same alarm serial number is also used to facilitate the query.

The device IP address information mentioned in this embodiment refers to the Internet Protocol Address (Internet Protocol Address) of the alarming device. The IP address is a unified address format provided by the IP protocol, which is used for every network and every network on the Internet. Each host assigns a logical address to mask differences in physical addresses. Computer systems produced by any manufacturer can interconnect with the Internet as long as they comply with the IP protocol. The uniqueness of the IP address ensures that the management platform can send the control command correctly to the alarmed device.

The manufacturer and device model information mentioned in this embodiment refers to the manufacturer information to which the alarm device belongs and the model information of the alarm device. The management platform can determine what kind of alarm information corresponds to what kind of alarm information through the manufacturer and device model information. response measures.

The device serial number information mentioned in this embodiment, the serial number corresponds to the device function and is unique, and is generally stored in the memory chip of the device main control module and affixed on the nameplate label of the machine. The user and manufacturer of the device can manage and remotely maintain and upgrade the device through this serial number.

The alarm title information mentioned in this embodiment refers to the type of the current alarm, for example, a CPU temperature threshold alarm, a power output power threshold alarm, etc. The management platform can directly learn what type of standard alarm message represents through the alarm title information. alert.

The alarm severity information mentioned in this embodiment refers to the current severity of the alarm. For example, the alarm severity is set to a serious warning, a warning, or a general warning; the alarm severity decreases in sequence. The higher the alarm severity, the more urgent the current alarm is. The alarm severity information is used to determine whether the current alarm is prioritized, and the serious alarm information can be processed in time to eliminate the fault.

Preferably, whether to report the standard alarm message to the management platform is judged according to the standard alarm message in combination with the preset alarm requirements, including:

Determine whether to report standard alarm packets to the management platform according to the alarm severity and preset alarm requirements.

The alarm status information mentioned in this embodiment refers to the status of the remaining alarm information of the same alarm serial number, such as alarm information generation, alarm information update, and alarm information elimination, so that the management platform can know the current alarm status in time. In order to clear the alarm information, it is not necessary to continue processing the alarm message.

The alarm description information mentioned in this embodiment refers to the specific content of the current alarm information, and the management platform can make a targeted response according to the content.

The alarm occurrence time information mentioned in this embodiment refers to the occurrence time of the alarm, and different responses can be made according to the alarm occurrence time information. For example, if the alarm occurrence time is the preset equipment debugging stage, it is not necessary to process the alarm. This alarm message; if the time when the alarm occurs and the current time exceeds the preset waiting time, the current alarm message is preferentially processed, and the alarm is eliminated in time.

In order for those skilled in the art to better understand the solution, this embodiment provides a specific example, as follows:

[1.3.6.1.4.1.xx.1=001, 1.3.6.1.4.1.xx.2=100.7.32.100, 1.3.6.1.4.1.xx.3=INSPUR-NF5280M5, 1.3.6.1.4.1.xx.4 =5723163, 1.3.6.1.4.1.xx.5=CPU temperature threshold alarm, 1.3.6.1.4.1.xx.6=Critical, 1.3.6.1.4.1.xx.7=0, 1.3.6.1.4.1.xx. 8=CPU current temperature 80, exceeding the moderate threshold of 78, 1.3.6.1.4.1.xx.9=2022-04-1904:56:48]

Each individual object identifier in the message is interpreted as follows:

1.3.6.1.4.1.xx.1 indicates the alarm serial number, which is used as the unique identification of the alarm record. The alarm generation and recovery are the same serial number. 1.3.6.1.4.1.xx.2 indicates the IP address information of the alarm device. 1.3.6.1.4.1.xx.3 indicates the manufacturer and device model information. 1.3.6.1.4.1.xx.4 indicates the device serial number information. 1.3.6.1.4.1.xx.5 indicates the alarm header information. 1.3.6.1.4.1.xx.6 indicates the alarm severity information (in this example, the alarm severity information is divided into three levels, Critical, Warning, and Info, and the alarm severity decreases in turn). 1.3.6.1.4.1.xx.7 represents alarm status information (in this example, 0 represents alarm recovery; 1 represents alarm generation; 2 represents alarm update). 1.3.6.1.4.1.xx.8 represents alarm description information. 1.3.6.1.4.1.xx.9 indicates the alarm occurrence time. XX is the unique identification number of the whole system.

Unify the format of alarm messages of different formats generated by equipment of different manufacturers, generate standard alarm messages, and send them to the management platform. Operational efficiency.

This embodiment provides a solution. The operation and maintenance management method based on multi-vendor equipment alarms, before judging whether to report the standard alarm packets to the management platform according to the standard alarm packets and the preset alarm requirements, further includes:

Receive preset alarm requirements sent by the management platform.

This embodiment does not limit the number of management platforms, and receives preset alarm requirements sent by the management platform. Different management platforms may have different alarm requirements. For example, different management platforms receive different types of alarm information. The alarm requirement determines which management platform to send the current standard alarm message to; the preset alarm requirement issued by the management platform can also include the alarm level of the flag alarm message that is restricted to be sent. The document is sent to the management platform. In addition, if the preset alarm requirement represents sending original data;

Then send the alarm message to the corresponding management platform.

According to the preset alarm requirements of different management platforms, individualized and differentiated processing is realized, which improves the efficiency of management, operation and maintenance of the management platform, and improves the work efficiency of system R&D personnel.

In the above embodiments, the operation and maintenance management method based on multi-vendor equipment alarms is described in detail, and the present application also provides embodiments corresponding to the operation and maintenance management apparatus based on multi-vendor equipment alarms. It should be noted that this application describes the embodiments of the device part from two perspectives, one is based on the perspective of functional modules, and the other is based on the perspective of hardware.

3 is a schematic diagram of an operation and maintenance management apparatus based on multi-vendor equipment alarms provided by an embodiment of the present application. As shown in FIG. 3 , the operation and maintenance management apparatus based on multi-vendor equipment alarms includes:

obtaining the original alarm message module 31, which is used for obtaining the alarm message of the device;

an obtaining module 32, configured to obtain corresponding device hardware information according to the address information in the alarm message;

A generating module 33, configured to generate a corresponding standard alarm message according to the alarm message and the device hardware information in combination with a preset template;

The sending module 34 is configured to send the standard alarm message to the management platform.

Specifically, when the device fails, it generates an alarm message including the failure information and other basic information, and the obtaining original alarm message module 31 obtains the alarm message of the device; the obtaining module 32 obtains the alarm message according to the alarm message. The address information of the device obtains the corresponding device hardware information; the generating module 33 generates the corresponding standard alarm message according to the alarm message and the device hardware information in combination with the preset template; the sending module 34 sends the standard alarm message to management platform. The alarm messages received by the management platform are all in a unified format, which reduces the complexity of parsing the management platform to process alarm messages in different formats generated by devices of different manufacturers, and improves the management and operation and maintenance efficiency of the management platform.

Preferably, the preset template mentioned in this embodiment includes: alarm serial number information, device IP address information, manufacturer and device model information, device serial number information, alarm title information, alarm severity information, alarm status information, and alarm description information , Alarm occurrence time information.

In addition, the operation and maintenance management device based on multi-vendor equipment alarms also includes:

The obtaining original alarm message module 31 includes a first obtaining subunit, which is used to obtain the alarm message by polling according to the preset JAVA message queue; through polling, new alarm messages generated by the device can be found in time, which is convenient for the current processor to timely Process alarm packets.

It also includes a judgment module for judging whether to report the standard alarm message to the management platform according to the standard alarm message combined with the preset alarm requirement; if so, triggering the sending module 34 to send the standard alarm message to the management platform. If not, the terminal processing module is triggered, and the terminal processing module is used for terminal processing the standard alarm message. According to some judgment conditions that need to be preset in advance according to the actual application, if the alarm information contained in the standard alarm packet is satisfied, it will be reported or not reported to the management platform. This embodiment does not specifically limit the specific content of the preset alarm requirements. For example, according to the standard alarm The alarm device represented by the message judges whether it needs to be reported to the management platform. It can also judge whether it needs to be reported to the management platform according to the alarm time included in the standard alarm message. Alarms in certain time periods may not be reported to the management platform. If the alarm level is higher than the preset level, it will be reported to the management platform. In addition, multiple conditions can be met at the same time before reporting to the management platform, or any one can be reported to the management platform. The terminal processing mentioned in this embodiment refers to the elimination of the current standard alarm message. This embodiment does not limit the specific processing method. The current alarm information can be deleted directly, or the elimination can be sent to the alarm device represented by the current standard alarm message. The command of the alarm state, the alarm design needs to be designed.

Since the embodiment of the apparatus part corresponds to the embodiment of the method part, for the embodiment of the apparatus part, please refer to the description of the embodiment of the method part, which will not be repeated here.

FIG. 4 is a structural diagram of another operation and maintenance management apparatus based on multi-vendor equipment alarms provided by an embodiment of the present application. As shown in FIG. 4 , the operation and maintenance management apparatus based on multi-vendor equipment alarms includes: a memory 40 for storing Computer program;

The processor 41 is configured to implement the steps of the operation and maintenance management method based on multi-vendor equipment alarms as in the foregoing embodiment when executing the computer program.

The apparatus for operation and maintenance management based on multi-vendor equipment alarms provided in this embodiment may include, but is not limited to, a smart phone, a tablet computer, a notebook computer, or a desktop computer.

The processor 41 may include one or more processing cores, such as a 4-core processor, an 8-core processor, and the like. The processor 41 may adopt at least one hardware form of a digital signal processor (Digital Signal Processor, DSP), a Field-Programmable Gate Array (Field-Programmable Gate Array, FPGA), and a Programmable Logic Array (Programmable Logic Array, PLA). accomplish. The processor 41 may also include a main processor and a coprocessor. The main processor is a processor used to process data in the wake-up state, also called a central processing unit (CPU); A low-power processor for processing data in a standby state. In some embodiments, the processor 41 may be integrated with a graphics processor (Graphics Processing Unit, GPU), and the GPU is used for rendering and drawing the content that needs to be displayed on the display screen. In some embodiments, the processor 41 may further include an artificial intelligence (Artificial Intelligence, AI) processor for processing computing operations related to machine learning.

Memory 40 may include one or more computer-readable storage media, which may be non-transitory. Memory 40 may also include high-speed random access memory, as well as non-volatile memory, such as one or more magnetic disk storage devices, flash storage devices. In this embodiment, the memory 40 is at least used to store the following computer program 401, wherein, after the computer program is loaded and executed by the processor 41, it can realize the operation and maintenance management method based on the multi-vendor equipment alarm disclosed in any of the foregoing embodiments. related steps. In addition, the resources stored in the memory 40 may also include an operating system 402, data 403, etc., and the storage mode may be short-term storage or permanent storage. The operating system 402 may include Windows, Unix, Linux, and the like. The data 403 may include, but is not limited to, data involved in implementing the operation and maintenance management method based on multi-vendor equipment alarms, and the like.

In some embodiments, the operation and maintenance management apparatus based on multi-vendor equipment alarms may further include a display screen 42 , an input and output interface 43 , a communication interface 44 , a power supply 45 and a communication bus 46 .

Those skilled in the art can understand that the structure shown in FIG. 4 does not constitute a limitation on the operation and maintenance management apparatus based on multi-vendor equipment alarms, and may include more or less components than shown.

The operation and maintenance management apparatus based on multi-vendor equipment alarms provided by the embodiments of the present application includes a memory and a processor. When the processor executes a program stored in the memory, the processor can implement the following method: an operation and maintenance management method based on multi-vendor equipment alarms. When a device fails, it generates an alarm packet containing the fault information and other basic information. After obtaining the alarm packet of the device, it obtains the corresponding alarm device hardware information according to the address information in the alarm packet. Combined with the device hardware information and the preset template, the corresponding standard alarm message is generated, and the standard alarm message is sent to the management platform. In this application, standard alarm messages are generated according to preset templates and in a unified format, and sent to the management platform. The alarm messages received by the management platform are all in a unified format, which reduces the need for the management platform to process equipment from different manufacturers. The complexity of parsing generated alarm messages in different formats improves the efficiency of management, operation and maintenance of the management platform.

Finally, the present application also provides an embodiment corresponding to a computer-readable storage medium. A computer program is stored on the computer-readable storage medium, and when the computer program is executed by the processor, the steps described in the foregoing embodiments of the operation and maintenance management method based on multi-vendor equipment alarms are implemented.

It can be understood that, if the methods in the above embodiments are implemented in the form of software functional units and sold or used as independent products, they may be stored in a computer-readable storage medium. Based on this understanding, the technical solutions of the present application can be embodied in the form of software products in essence, or the parts that contribute to the prior art, or all or part of the technical solutions, and the computer software products are stored in a storage medium , execute all or part of the steps of the methods described in the various embodiments of the present application. The aforementioned storage medium includes: U disk, mobile hard disk, read-only memory (Read-Only Memory, ROM), random access memory (Random Access Memory, RAM), magnetic disk or optical disk and other media that can store program codes .

The computer-readable storage medium provided in this embodiment has a computer program stored thereon, and when the processor executes the program, the following method can be implemented: an operation and maintenance management method based on multi-vendor equipment alarms, when the equipment fails, generate Alarm packets containing fault information and other basic information. After obtaining the alarm packets of the device, obtain the corresponding alarm device hardware information according to the address information in the alarm packets. According to the alarm packets and device hardware information, combine the preset The template generates corresponding standard alarm packets and sends the standard alarm packets to the management platform. In this application, standard alarm messages are generated according to preset templates and in a unified format, and sent to the management platform. The alarm messages received by the management platform are all in a unified format, which reduces the need for the management platform to process equipment from different manufacturers. The complexity of parsing generated alarm messages in different formats improves the efficiency of management, operation and maintenance of the management platform.

The method, device, and computer-readable storage medium for operation and maintenance management based on multi-vendor equipment alarms provided by the present application are described above in detail. The various embodiments in the specification are described in a progressive manner, and each embodiment focuses on the differences from other embodiments, and the same and similar parts between the various embodiments can be referred to each other. As for the device disclosed in the embodiment, since it corresponds to the method disclosed in the embodiment, the description is relatively simple, and the relevant part can be referred to the description of the method. It should be pointed out that for those of ordinary skill in the art, without departing from the principles of the present application, several improvements and modifications can also be made to the present application, and these improvements and modifications also fall within the protection scope of the claims of the present application.

It should also be noted that, in this specification, relational terms such as first and second, etc. are only used to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply these entities or operations. There is no such actual relationship or sequence between operations. Moreover, the terms "comprising", "comprising" or any other variation thereof are intended to encompass a non-exclusive inclusion such that a process, method, article or device that includes a list of elements includes not only those elements, but also includes not explicitly listed or other elements inherent to such a process, method, article or apparatus. Without further limitation, an element qualified by the phrase "comprising a..." does not preclude the presence of additional identical elements in a process, method, article or apparatus that includes the element.

Claims (10)

1. An operation and maintenance management method based on multi-vendor equipment alarm, characterized in that, comprising: obtain the alarm message of the device; Acquire corresponding device hardware information according to the address information in the alarm message; Generate a corresponding standard alarm message according to the alarm message and the device hardware information in combination with a preset template; Send the standard alarm message to the management platform. 2 . The operation and maintenance management method based on multi-vendor equipment alarms according to claim 1 , wherein the acquiring the alarm message of the equipment comprises: 2 . According to the preset JAVA message queue, the alarm message is obtained by polling. 3 . The operation and maintenance management method based on multi-vendor equipment alarms according to claim 1 , wherein before the standard alarm message is sent to the management platform, the method further comprises: 3 . Judging whether to report the standard alarm message to the management platform according to the standard alarm message in combination with the preset alarm requirement; If yes, enter the step of sending the standard alarm message to the management platform. 4. The operation and maintenance management method based on multi-vendor equipment alarms according to claim 3, wherein if it is judged that the standard alarm message does not need to be reported to the management platform, the method further comprises: Terminal processing is performed on the standard alarm message. 5. The operation and maintenance management method based on multi-vendor equipment alarms according to claim 4, wherein the preset template comprises: alarm serial number information, equipment IP address information, manufacturer and equipment model information, equipment serial number information, alarm title information, alarm severity information, alarm status information, alarm description information, and alarm occurrence time information. 6 . The operation and maintenance management method based on multi-vendor equipment alarms according to claim 5 , wherein the standard alarm message is combined with preset alarm requirements to determine whether to report the standard alarm message to the Management platform, including: Whether to report the standard alarm message to the management platform is determined according to the alarm level and the preset alarm requirement. 7 . The operation and maintenance management method based on multi-vendor equipment alarms according to claim 3 , wherein the standard alarm message is combined with preset alarm requirements to determine whether to report the standard alarm message to the Before managing the platform, it also includes: The preset alarm requirement sent by the management platform is received. 8. An operation and maintenance management device based on multi-vendor equipment alarm, characterized in that, comprising: a module for obtaining the original alarm message, which is used to obtain the alarm message of the device; an acquisition module, configured to acquire corresponding device hardware information according to the address information in the alarm message; a generating module, configured to generate a corresponding standard alarm message according to the alarm message and the device hardware information in combination with a preset template; A sending module, configured to send the standard alarm message to the management platform. 9. An operation and maintenance management device based on multi-vendor equipment alarms, characterized in that it comprises: memory for storing computer programs; The processor is configured to implement the steps of the multi-vendor equipment alarm-based operation and maintenance management method according to any one of claims 1 to 7 when executing the computer program. 10. A computer-readable storage medium, characterized in that, a computer program is stored on the computer-readable storage medium, and when the computer program is executed by a processor, the method according to any one of claims 1 to 7 is implemented. Steps of the operation and maintenance management method for multi-vendor equipment alarms.

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