CN114978861A - Operation and maintenance management method, device and medium based on multi-manufacturer equipment alarm - Google Patents
Operation and maintenance management method, device and medium based on multi-manufacturer equipment alarm Download PDFInfo
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Abstract
The application discloses an operation and maintenance management method, device and medium based on multi-manufacturer equipment alarm, and relates to the field of communication. Because the alarm messages are generated into the standard alarm messages according to the preset template and the format is unified and sent to the management platform, the alarm messages received by the management platform are all in the unified format, the resolution complexity of the management platform for processing the alarm messages with different formats generated by different manufacturer equipment is reduced, and the management operation and maintenance efficiency of the management platform is improved.
Description
Technical Field
The present application relates to the field of communications, and in particular, to an operation and maintenance management method, apparatus, and medium based on multi-vendor device alarms.
Background
In practical applications, many enterprise network devices often come from multiple manufacturers, and in order to implement unified management and monitoring, monitoring and management of the devices are usually implemented through one or more management platforms, and the operation of the devices can be controlled through the management platforms, and monitoring of the device states, fault detection and the like can also be implemented through the management platforms. In the management operation and maintenance of the server, different alarm information generated by a plurality of manufacturer devices does not form a uniform standard, and the alarm content sent by different manufacturers is defined by the different manufacturers, so that after the upper management platform receives the alarms of the different manufacturer devices, each manufacturer is required to provide a specific content corresponding explanation of the alarm message information format, and then the content of each manufacturer is analyzed from the alarm message one by one and encapsulated into different types of alarms to realize the sending of the alarms of different manufacturers. The operation and maintenance mode greatly improves the complexity of the management platform system for alarm processing of different manufacturers.
Therefore, how to reduce the complexity of the management platform in processing the alarm information is a technical problem to be urgently solved by the person skilled in the art.
Disclosure of Invention
The application aims to provide an operation and maintenance management method based on multi-manufacturer equipment alarm, so that the processing complexity of a management platform when receiving alarm messages sent by different manufacturer equipment is reduced.
In order to solve the technical problem, the application provides an operation and maintenance management method based on multi-vendor equipment alarm, which comprises the following steps:
acquiring an alarm message of the equipment;
acquiring corresponding equipment hardware information according to the address information in the alarm report text;
generating a corresponding standard alarm message by combining a preset template according to the alarm message and the equipment hardware information;
and sending the standard alarm message to a management platform.
Preferably, in the operation and maintenance management method based on multi-vendor device alarm, the acquiring the alarm message of the device includes:
and polling to obtain the alarm message according to a preset JAVA message queue.
Preferably, in the operation and maintenance management method based on multi-vendor device alarm, before sending the standard alarm message to the management platform, the method further includes:
judging whether the standard alarm message is reported to the management platform according to the standard alarm message and the preset alarm requirement;
and if so, entering the step of sending the standard alarm message to a management platform.
Preferably, in the operation and maintenance management method based on multi-vendor device alarm, if it is determined that the standard alarm message is not required to be reported to the management platform, the method further includes:
and carrying out terminal processing on the standard alarm message.
Preferably, in the operation and maintenance management method based on multi-vendor device alarm, the preset template includes: alarm serial number information, equipment IP address information, manufacturer and equipment model information, equipment serial number information, alarm title information, alarm level information, alarm state information, alarm description information and alarm occurrence time information.
Preferably, in the operation and maintenance management method based on multi-vendor device alarm, the determining whether to report the standard alarm message to the management platform according to the standard alarm message in combination with a preset alarm requirement includes:
and judging whether to report the standard alarm message to the management platform according to the alarm level and the preset alarm requirement.
Preferably, in the operation and maintenance management method based on multi-vendor device alarm, before determining whether to report the standard alarm message to the management platform according to the standard alarm message in combination with a preset alarm requirement, the method further includes:
and receiving the preset alarm requirement sent by the management platform.
In order to solve the above technical problem, the present application further provides an operation and maintenance management device based on multi-vendor device alarm, including:
an original alarm message acquisition module, configured to acquire an alarm message of the device;
the acquisition module is used for acquiring corresponding equipment hardware information according to the address information in the alarm report text;
the generating module is used for generating a corresponding standard alarm message by combining a preset template according to the alarm message and the equipment hardware information;
and the sending module is used for sending the standard alarm message to a management platform.
The module 31 for acquiring an original alarm message includes a first acquiring subunit, configured to acquire an alarm message by polling according to a preset JAVA message queue.
The judging module is used for judging whether the standard alarm message is reported to the management platform according to the standard alarm message and the preset alarm requirement; if yes, the sending module 34 is triggered to send the standard alarm message to the management platform. If not, triggering a terminal processing module, wherein the terminal processing module is used for carrying out terminal processing on the standard alarm message.
In order to solve the above technical problem, the present application further provides an operation and maintenance management device based on multi-vendor device alarm, including:
a memory for storing a computer program;
and the processor is used for realizing the steps of the operation and maintenance management method based on the multi-manufacturer equipment alarm when executing the computer program.
In order to solve the technical problem, the present application further provides a computer-readable storage medium, where a computer program is stored on the computer-readable storage medium, and when the computer program is executed by a processor, the steps of the operation and maintenance management method based on multi-vendor device alarm are implemented.
The operation and maintenance management method based on multi-manufacturer equipment alarm provided by the application comprises the following steps: acquiring an alarm message of equipment; acquiring corresponding equipment hardware information according to the address information in the alarm report text; generating a corresponding standard alarm message by combining a preset template according to the alarm message and the equipment hardware information; and sending the standard alarm message to a management platform. According to the method and the device, the alarm message is generated into the standard alarm message according to the preset template and unified format and is sent to the management platform, the alarm message received by the management platform is all in the unified format, the resolution complexity of the alarm messages of different formats generated by different manufacturer equipment needing to be processed by the management platform is reduced, and the management operation and maintenance efficiency of the management platform is improved.
In addition, the application also provides an operation and maintenance management device and a computer readable storage medium based on the multi-manufacturer equipment alarm, and the operation and maintenance management method based on the multi-manufacturer equipment alarm has the same effects.
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In order to more clearly illustrate the embodiments of the present application, the drawings needed for the embodiments will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present application, and that other drawings can be obtained by those skilled in the art without inventive effort.
Fig. 1 is a flowchart of an operation and maintenance management method based on multi-vendor device alarm according to an embodiment of the present application;
fig. 2 is a flowchart of another operation and maintenance management method based on multi-vendor device alarm according to an embodiment of the present application;
fig. 3 is a schematic diagram of an operation and maintenance management apparatus based on multi-vendor device alarm according to an embodiment of the present application;
fig. 4 is a structural diagram of another operation and maintenance management apparatus based on multi-vendor device alarm according to an embodiment of the present application.
Detailed Description
The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only a part of the embodiments of the present application, and not all the embodiments. All other embodiments obtained by a person of ordinary skill in the art based on the embodiments in the present application without any creative effort belong to the protection scope of the present application.
The core of the application is to provide an operation and maintenance management method based on multi-manufacturer equipment alarm, so as to reduce the processing complexity when the management platform receives alarm messages sent by different manufacturer equipment.
In order that those skilled in the art will better understand the disclosure, the following detailed description will be given with reference to the accompanying drawings.
In practical applications, many enterprise network devices often come from multiple manufacturers, and in order to implement unified management and monitoring, monitoring and management of the devices are usually implemented through one or more management platforms, and the operation of the devices can be controlled through the management platforms, and monitoring of the device states, fault detection and the like can also be implemented through the management platforms. Devices referred to herein include, but are not limited to, servers, hubs, switches, bridges, routers, gateways, Network Interface Cards (NICs), Wireless Access Points (WAPs), printers and modems, fiber optic transceivers, fiber optic cables, and the like. Taking a server as an example, in the management, operation and maintenance of the server, different alarm information generated by the servers of multiple manufacturers does not form a uniform standard, and the alarm content sent by the servers of different manufacturers is defined by themselves, at this time, after the upper management platform receives the alarms of the servers of different manufacturers, each manufacturer is required to provide a specific content corresponding explanation of the alarm message information format, and then the content of the alarm message is analyzed one by one in a classified manner and encapsulated into different types of alarms, so that the sending of the alarms of different manufacturers is realized. The management platform needs to receive the alarm message in time, analyze specific alarm information and respond in time, but the operation and maintenance mode greatly improves the complexity of the management platform system for processing the alarm message of different manufacturers, so that the management platform needs to analyze the alarm message in different modes after receiving the alarm message, and the workload of the management platform is increased. In addition, aiming at different differentiated requirements of the upper management platform for alarming, for example, some platforms need the current original alarm message, and some platforms need to carry out the alarm information plaintext after unified conversion, at the moment, if corresponding different types of interfaces need to be developed to realize the requirements aiming at the alarming of different manufacturers, the workload of research and development personnel is greatly increased, and the system is not beneficial to expansion and later maintenance.
In order to solve the above technical problem, an operation and maintenance management method based on multi-vendor device alarms provided in an embodiment of the present application is shown in fig. 1, which is a flowchart of an operation and maintenance management method based on multi-vendor device alarms provided in an embodiment of the present application, and as shown in fig. 1, the operation and maintenance management method based on multi-vendor device alarms includes:
step S11: acquiring an alarm message of equipment;
the embodiments refer to devices including, but not limited to, servers, hubs, switches, bridges, routers, gateways, Network Interface Cards (NICs), Wireless Access Points (WAPs), printers and modems, fiber optic transceivers, fiber optic cables, and the like. The multi-vendor devices mentioned in this embodiment may be the same type of device or different types of devices. When the equipment fails, an alarm message containing fault information and other basic information is generated. The embodiment does not limit the form of obtaining the alarm message, for example, by bluetooth, wireless network, etc. The embodiment also does not limit the specific content of the alarm message, and needs to include specific information of the alarm, the source of the alarm, and the like.
Step S12: acquiring corresponding equipment hardware information according to the address information in the alarm report text;
according to the address information in the alarm notifying message, acquiring device hardware information corresponding to the address information from a local database, wherein the device hardware information includes but is not limited to a device manufacturer, a device model, a device serial number and the like. From the device hardware information it can be determined which device is alarming to be able to respond accordingly.
Step S13: generating a corresponding standard alarm message by combining a preset template according to the alarm message and the equipment hardware information;
step S14: and sending the standard alarm message to a management platform.
In this embodiment, the preset template is set in advance, and the data information and the device hardware information included in the alarm report message may be sequentially filled in the preset template according to the template that changes according to actual needs, and the management platform may directly read the alarm information after receiving the alarm message filled in the preset template format.
The alarm messages generated by different manufacturer equipment are unified into a standard preset format through a preset template, so that the complexity of analyzing the alarm messages of different manufacturers by a management platform is reduced.
The embodiment does not limit the specific form of the management platform, and may be a virtual cloud management platform, a server, or the like. In addition, the number of the management platforms is not limited in this embodiment, and one management platform may manage multiple pieces of multi-vendor equipment, or multiple management platforms may manage multiple pieces of multi-vendor equipment, and the management platform may be designed according to actual application needs.
The embodiment does not limit what response the management platform makes after receiving the standard alarm message, such as sending a control instruction to the alarm device, eliminating the alarm information of the alarm device, and the like, and different response schemes can be designed for different alarm information according to actual needs.
Specifically, after an alarm message of the device is acquired, corresponding device hardware information for alarming is acquired according to address information in the alarm message, a corresponding standard alarm message is generated according to the alarm message and the device hardware information by combining a preset template, and the standard alarm message is sent to the management platform. According to the method and the device, the alarm message is generated into the standard alarm message according to the preset template and unified format and is sent to the management platform, the alarm message received by the management platform is all in the unified format, the resolution complexity of the alarm messages of different formats generated by different manufacturer equipment needing to be processed by the management platform is reduced, and the management operation and maintenance efficiency of the management platform is improved.
In order to timely find and receive the alarm message generated by the device and make a corresponding response, based on the operation and maintenance management method for the device alarm of multiple manufacturers, step S11 obtains the alarm message of the device, which includes:
and polling to obtain the alarm message according to a preset JAVA message queue.
The JAVA message queue mentioned in this embodiment refers to preset address interface information including a device that needs to acquire an alarm message, and preferably, periodically polls the devices stored in the JAVA message queue at preset time intervals to query whether the devices in the JAVA message queue generate an alarm message to be received, and if so, receives the alarm message information sent by the current device.
The new alarm message generated by the equipment can be timely found through polling, after the alarm message of the equipment is obtained, the corresponding alarm hardware information of the equipment is obtained according to the address information in the alarm message, the corresponding standard alarm message is generated by combining a preset template according to the alarm message and the equipment hardware information, and the standard alarm message is sent to the management platform. According to the method and the device, the alarm message is generated into the standard alarm message according to the preset template and unified format and is sent to the management platform, the alarm message received by the management platform is all in the unified format, the resolution complexity of the alarm messages of different formats generated by different manufacturer equipment needing to be processed by the management platform is reduced, and the management operation and maintenance efficiency of the management platform is improved. So that the current processor can process the alarm message in time.
It should be noted that, the number of message queues is not limited in this embodiment, for example, multiple message queues can be polled simultaneously, so that the polling efficiency is improved; the embodiment also does not limit the period of the polling message queue, and the polling message queue is designed according to the actual application requirements.
According to the foregoing embodiment, in order to implement personalized requirements in an actual application environment, this embodiment provides a preferred scheme, where before sending a standard alarm message to a management platform in step S14, the operation and maintenance management method based on multi-vendor device alarms according to another embodiment of the present application is shown in fig. 2, which is a flowchart of another operation and maintenance management method based on multi-vendor device alarms, and as shown in fig. 2, the method further includes:
step S21, according to the standard alarm message and the preset alarm requirement, judging whether to report the standard alarm message to the management platform;
if yes, the process goes to step S14 to send the standard alarm message to the management platform.
The preset alarm requirement mentioned in this embodiment refers to some judgment conditions preset in advance according to actual application requirements, and if alarm information included in a standard alarm message is satisfied, the management platform is reported or not reported, and this embodiment does not specifically limit the specific content of the preset alarm requirement, for example, an alarm device represented by the standard alarm message judges whether the management platform needs to be reported or not, and also judges whether the management platform needs to be reported or not according to alarm time included in the standard alarm message, an alarm in some time periods may not be reported to the management platform, and also judges whether the management platform needs to be reported according to an alarm level included in the standard alarm message, and if the alarm level is higher than the preset level, the management platform is reported, in addition, multiple conditions can be simultaneously met, and any one condition can be simultaneously reported to the management platform.
The determining whether to report the standard alarm message to the management platform according to the standard alarm message and the preset alarm requirement mentioned in this embodiment refers to determining whether to meet the preset alarm requirement according to specific alarm characteristic information included in the standard alarm message, and if so, sending the standard alarm message to the management platform.
If the standard alarm message is judged not to be required to be reported to the management platform, the method further comprises the following steps:
and carrying out terminal processing on the standard alarm message.
The terminal processing mentioned in this embodiment refers to eliminating the current standard alarm message, and this embodiment does not limit the specific processing manner, and may directly delete the current alarm information, or may send an instruction to eliminate the alarm state to the alarm device represented by the current standard alarm message, and the alarm design may need to be designed.
After an alarm message of the equipment is obtained, equipment hardware information corresponding to the alarm is obtained according to address information in the alarm message, a corresponding standard alarm message is generated according to the alarm message and the equipment hardware information by combining a preset template, whether the standard alarm message is reported to a management platform is judged according to the standard alarm message and the preset alarm requirement, if yes, the standard alarm message is sent to the management platform, and if not, the standard alarm message is subjected to terminal processing. According to the method and the device, the alarm message is generated into the standard alarm message according to the preset template and unified format and is sent to the management platform, the alarm message received by the management platform is all in the unified format, the resolution complexity of the alarm messages of different formats generated by different manufacturer equipment needing to be processed by the management platform is reduced, and the management operation and maintenance efficiency of the management platform is improved.
According to the above embodiment, in order to send a standard alarm message to a management platform to comprehensively and simply contain alarm information, this embodiment provides an optimal solution for a preset template, where the preset template includes: alarm serial number information, equipment IP address information, manufacturer and equipment model information, equipment serial number information, alarm title information, alarm level information, alarm state information, alarm description information and alarm occurrence time information.
The alarm serial number information mentioned in this embodiment refers to a unique identifier of a standard alarm message, and a worker can directly query the standard alarm message through the alarm serial number, and the same alarm serial number is also used for subsequent alarm elimination. That is, when the device generates an alarm message and generates a unique alarm serial number, when the alarm information is eliminated and the normal state is recovered, the same alarm serial number is used to output the eliminated alarm message, and when the management platform sends a control instruction for the current alarm message to the device, the same alarm serial number is also used to facilitate the query.
The IP Address information of the device mentioned in this embodiment refers to an Internet Protocol Address (Internet Protocol Address) of the device to be alarmed, and the IP Address is a uniform Address format provided by the IP Protocol, and allocates a logical Address to each network and each host on the Internet, so as to shield the difference of physical addresses. Any vendor of computer systems, while complying with the IP protocol, can communicate with the internet. The uniqueness of the IP address ensures that the management platform can correctly send the control command to the alarming device.
The manufacturer and device model information mentioned in this embodiment refers to manufacturer information to which the alarm device belongs and model information of the alarm device, and the management platform can determine what kind of response measures are taken by what kind of alarm information according to the manufacturer and device model information.
The serial number information of the equipment mentioned in this embodiment corresponds to the function of the equipment, has uniqueness, and is generally stored in a memory chip of the equipment main control module and attached to a nameplate label of the machine. The user and manufacturer of the device can manage and remotely maintain the upgrade to the device through the serial number.
The alarm header information mentioned in this embodiment refers to the type of the current alarm, for example, a CPU temperature threshold alarm, a power output threshold alarm, and the like, and the management platform can directly know what type of alarm the standard alarm message represents through the alarm header information.
The alarm level information mentioned in this embodiment refers to the current alarm level, for example, the alarm level is set as a severe alarm, a warning, a general warning; the warning level is reduced in sequence, the higher the warning level is, the more urgent is what current warning is, whether the current warning is processed preferentially or not can be judged through the warning level information, and the serious warning information can be processed timely to eliminate faults.
Preferably, the judging whether to report the standard alarm message to the management platform according to the standard alarm message and the preset alarm requirement includes:
and judging whether to report the standard alarm message to the management platform according to the alarm level and the preset alarm requirement.
The alarm state information mentioned in this embodiment refers to the state of the alarm information of the same alarm serial number that remains currently, such as alarm information generation, alarm information update, and alarm information elimination, so that the management platform can know the current alarm state in time, for example, if the alarm information is eliminated, the alarm message may not be processed continuously.
The alarm description information mentioned in this embodiment refers to specific content of the current alarm information, and the management platform may make a targeted response according to the content.
The alarm occurrence time information mentioned in this embodiment refers to the alarm occurrence time, and different responses may be made according to the alarm occurrence time information, for example, if the alarm occurrence time is a preset device debugging stage, the alarm message may not be processed; if the alarm occurrence time exceeds the preset waiting time from the current time, the current alarm message is processed preferentially, and the alarm is eliminated in time.
In order to make the technical personnel in the field understand the scheme better, the embodiment provides a specific example as follows:
1.3.6.1.4.1.xx.1 ═ 001, 1.3.6.1.4.1.xx.2 ═ 100.7.32.100, 1.3.6.1.4.1.xx.3 ═ INSPUR-NF5280M5, 1.3.6.1.4.1.xx.4 ═ 5723163, 1.3.6.1.4.1.xx.5 ═ CPU temperature threshold alarm, 1.3.6.1.4.1.xx.6 ═ Critical, 1.3.6.1.4.1.xx.7 ═ 0, 1.3.6.1.4.1.xx.8 ═ CPU current temperature 80, over threshold 78, 1.3.6.1.4.1. xx.9: 2-56: 48: -56: 48
Each individual object identifier in the message is interpreted as follows:
1.3.6.1.4.1.xx.1 denotes the alarm water number, which is the same water number as the unique identification alarm record, alarm generation and recovery. 1.3.6.1.4.1.xx.2 denotes alerting device IP address information. 1.3.6.1.4.1.xx.3 indicates manufacturer and equipment model information. 1.3.6.1.4.1.xx.4 denotes equipment serial number information. 1.3.6.1.4.1.xx.5 denotes the warning title information. 1.3.6.1.4.1.xx.6 represents the alarm level information (in this example, the alarm level information is divided into three levels of Critical, Warning and Info, and the alarm level is sequentially lowered). 1.3.6.1.4.1.xx.7 denotes alarm status information (in this example 0 denotes alarm recovery; 1 denotes alarm generation; 2 denotes alarm update) 1.3.6.1.4.1.xx.8 denotes alarm description information. 1.3.6.1.4.1.xx.9 denotes the time of occurrence of an alarm. XX is a unique identification number as the entire system.
The alarm messages with different formats, which are generated by different manufacturers of equipment of multiple manufacturers, are unified in format, the standard alarm messages are generated and sent to the management platform, the resolution complexity of the management platform for processing the alarm messages is reduced, and the management operation and maintenance efficiency of the management platform is improved.
The embodiment provides a scheme, in which the operation and maintenance management method based on multi-vendor device alarm judges whether to report a standard alarm message to a management platform according to the standard alarm message in combination with a preset alarm requirement, further includes:
and receiving a preset alarm requirement sent by the management platform.
In this embodiment, the number of the management platforms is not limited, and the preset alarm requirements sent by the management platforms are received, and different management platforms may have different alarm requirements, for example, different management platforms receive different types of alarm information, so that it is necessary to determine to which management platform a current standard alarm message is sent according to the preset alarm requirements; the preset alarm requirement issued by the management platform can also comprise the alarm level of the flag alarm message which is limited to be sent, and the alarm level is higher than the preset level, and the previous standard alarm message is sent to the management platform. In addition, if the preset alarm requirement represents the original data to be sent;
and sending the alarm message to a corresponding management platform.
According to the preset alarm requirements of different management platforms, personalized and differentiated processing is achieved, the management operation and maintenance efficiency of the management platforms is improved, and the working efficiency of system research and development personnel is improved.
In the above embodiment, the operation and maintenance management method based on the multi-vendor equipment alarm is described in detail, and the application also provides an embodiment corresponding to the operation and maintenance management device based on the multi-vendor equipment alarm. It should be noted that the present application describes the embodiments of the apparatus portion from two perspectives, one from the perspective of the function module and the other from the perspective of the hardware.
Fig. 3 is a schematic diagram of an operation and maintenance management apparatus based on multi-vendor device alarms according to an embodiment of the present application, and as shown in fig. 3, the operation and maintenance management apparatus based on multi-vendor device alarms includes:
an original alarm message obtaining module 31, configured to obtain an alarm message of the device;
an obtaining module 32, configured to obtain corresponding device hardware information according to the address information in the alarm report text;
a generating module 33, configured to generate a corresponding standard alarm packet according to the alarm packet and the device hardware information in combination with a preset template;
and the sending module 34 is configured to send the standard alarm packet to a management platform.
Specifically, when a device fails, an alarm message including fault information and other basic information is generated, and the original alarm message module 31 acquires the alarm message of the device; the obtaining module 32 obtains corresponding device hardware information according to the address information in the alarm report text; the generating module 33 generates a corresponding standard alarm message according to the alarm message and the device hardware information by combining a preset template; the sending module 34 sends the standard alarm message to a management platform. The alarm messages received by the management platform are all in a uniform format, so that the resolution complexity of the management platform for processing the alarm messages of different formats generated by different manufacturer equipment is reduced, and the management operation and maintenance efficiency of the management platform is improved.
Preferably, the preset template mentioned in this embodiment includes: alarm serial number information, equipment IP address information, manufacturer and equipment model information, equipment serial number information, alarm title information, alarm level information, alarm state information, alarm description information and alarm occurrence time information.
In addition, the operation and maintenance management device based on multi-manufacturer equipment alarm further comprises:
the module 31 for acquiring an original alarm message includes a first acquiring subunit, configured to acquire an alarm message by polling according to a preset JAVA message queue; and new alarm messages generated by the equipment can be found in time through polling, so that the current processor can process the alarm messages in time.
The judging module is used for judging whether the standard alarm message is reported to the management platform according to the standard alarm message and the preset alarm requirement; if yes, the sending module 34 is triggered to send the standard alarm message to the management platform. If not, triggering a terminal processing module, wherein the terminal processing module is used for carrying out terminal processing on the standard alarm message. According to some judgment conditions preset in advance according to actual application needs, if alarm information included in a standard alarm message is satisfied, the management platform is reported or not reported, the specific content of the preset alarm requirement is not specifically limited in this embodiment, for example, whether the management platform needs to be reported is judged according to alarm equipment represented by the standard alarm message, whether the management platform needs to be reported is also judged according to alarm time included in the standard alarm message, alarms in certain time periods may not be reported to the management platform, whether the management platform needs to be reported is also judged according to alarm levels included in the standard alarm message, if the alarm levels are higher than the preset levels, the management platform is reported, in addition, multiple conditions can be simultaneously met, and the management platform can be reported, and any one condition can also be met. The terminal processing mentioned in this embodiment refers to eliminating the current standard alarm message, and this embodiment does not limit the specific processing manner, and may directly delete the current alarm information, or may send an instruction to eliminate the alarm state to the alarm device represented by the current standard alarm message, and the alarm design may need to be designed.
Since the embodiment of the apparatus portion and the embodiment of the method portion correspond to each other, please refer to the description of the embodiment of the method portion for the embodiment of the apparatus portion, and details are not repeated here.
Fig. 4 is a structural diagram of another operation and maintenance management device based on multi-vendor device alarm according to an embodiment of the present application, and as shown in fig. 4, the operation and maintenance management device based on multi-vendor device alarm includes: a memory 40 for storing a computer program;
and a processor 41, configured to implement the steps of the operation and maintenance management method based on multi-vendor device alarms according to the above embodiment when executing the computer program.
The operation and maintenance management device based on multi-vendor device alarm provided by this embodiment may include, but is not limited to, a smart phone, a tablet computer, a notebook computer, or a desktop computer.
Processor 41 may include one or more processing cores, such as a 4-core processor, an 8-core processor, and so forth. The Processor 41 may be implemented in at least one hardware form of a Digital Signal Processor (DSP), a Field-Programmable Gate Array (FPGA), and a Programmable Logic Array (PLA). The processor 41 may also include a main processor and a coprocessor, where the main processor is a processor for Processing data in an awake state, and is also called a Central Processing Unit (CPU); a coprocessor is a low power processor for processing data in a standby state. In some embodiments, the processor 41 may be integrated with a Graphics Processing Unit (GPU) which is responsible for rendering and drawing the content required to be displayed on the display screen. In some embodiments, processor 41 may also include an Artificial Intelligence (AI) processor for processing computational operations related to machine learning.
Memory 40 may include one or more computer-readable storage media, which may be non-transitory. Memory 40 may also include high speed random access memory, as well as non-volatile memory, such as one or more magnetic disk storage devices, flash memory storage devices. In this embodiment, the memory 40 is at least used for storing a computer program 401, wherein after being loaded and executed by the processor 41, the computer program can implement the relevant steps of the operation and maintenance management method based on multi-vendor equipment alarm disclosed in any of the foregoing embodiments. In addition, the resources stored in the memory 40 may also include an operating system 402, data 403, and the like, and the storage manner may be a transient storage or a permanent storage. Operating system 402 may include, among other things, Windows, Unix, Linux, and the like. The data 403 may include, but is not limited to, data involved in implementing an operation and maintenance management method based on multi-vendor device alarms, and the like.
In some embodiments, the operation and maintenance management device based on multi-vendor equipment alarm may further include a display 42, an input/output interface 43, a communication interface 44, a power supply 45, and a communication bus 46.
Those skilled in the art will appreciate that the configuration shown in FIG. 4 does not constitute a limitation of the multi-vendor equipment alarm-based operation and maintenance management apparatus, and may include more or fewer components than those shown.
The operation and maintenance management device based on multi-vendor equipment alarm provided by the embodiment of the application comprises a memory and a processor, wherein when the processor executes a program stored in the memory, the following method can be realized: an operation and maintenance management method based on multi-manufacturer equipment alarm. When the equipment fails, an alarm message containing fault information and other basic information is generated, after the alarm message of the equipment is obtained, corresponding equipment hardware information of the alarm is obtained according to address information in the alarm message, a corresponding standard alarm message is generated according to the alarm message and the equipment hardware information and by combining a preset template, and the standard alarm message is sent to a management platform. According to the method and the device, the alarm message is generated into the standard alarm message according to the preset template and unified format and is sent to the management platform, the alarm message received by the management platform is all in the unified format, the resolution complexity of the alarm messages of different formats generated by different manufacturer equipment needing to be processed by the management platform is reduced, and the management operation and maintenance efficiency of the management platform is improved.
Finally, the application also provides a corresponding embodiment of the computer readable storage medium. The computer readable storage medium has stored thereon a computer program, which when executed by the processor implements the steps described in the above embodiment of the multi-vendor equipment alarm-based operation and maintenance management method.
It is to be understood that if the method in the above embodiments is implemented in the form of software functional units and sold or used as a stand-alone product, it can be stored in a computer readable storage medium. Based on such understanding, the technical solutions of the present application may be embodied in the form of a software product, which is stored in a storage medium and executes all or part of the steps of the methods described in the embodiments of the present application, or all or part of the technical solutions. And the aforementioned storage medium includes: various media capable of storing program codes, such as a usb disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk.
The present embodiment provides a computer-readable storage medium having stored thereon a computer program which, when executed by a processor, implements the method of: the operation and maintenance management method based on the multi-manufacturer equipment alarm comprises the steps of generating an alarm message containing fault information and other basic information when the equipment fails, acquiring the alarm message of the equipment, then acquiring corresponding alarm equipment hardware information according to address information in the alarm message, generating a corresponding standard alarm message according to the alarm message and the equipment hardware information and combining a preset template, and sending the standard alarm message to a management platform. According to the method and the device, the standard alarm messages are generated according to the preset template and unified format and are sent to the management platform, the alarm messages received by the management platform are all in unified format, the resolution complexity of the management platform for processing the alarm messages of different formats generated by different manufacturer equipment is reduced, and the management operation and maintenance efficiency of the management platform is improved.
The operation and maintenance management method and device based on multi-vendor equipment alarm and the computer readable storage medium provided by the application are described in detail above. The embodiments are described in a progressive mode in the specification, the emphasis of each embodiment is on the difference from the other embodiments, and the same and similar parts among the embodiments can be referred to each other. The device disclosed by the embodiment corresponds to the method disclosed by the embodiment, so that the description is simple, and the relevant points can be referred to the method part for description. It should be noted that, for those skilled in the art, it is possible to make several improvements and modifications to the present application without departing from the principle of the present application, and such improvements and modifications also fall within the scope of the claims of the present application.
It is further noted that, in the present specification, relational terms such as first and second, and the like are used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in a process, method, article, or apparatus that comprises the element.
Claims (10)
1. An operation and maintenance management method based on multi-manufacturer equipment alarm is characterized by comprising the following steps:
acquiring an alarm message of the equipment;
acquiring corresponding equipment hardware information according to the address information in the alarm report text;
generating a corresponding standard alarm message by combining a preset template according to the alarm message and the equipment hardware information;
and sending the standard alarm message to a management platform.
2. The multi-vendor equipment alarm-based operation and maintenance management method according to claim 1, wherein the obtaining of the alarm message of the equipment comprises:
and polling to obtain the alarm message according to a preset JAVA message queue.
3. The multi-vendor equipment alarm-based operation and maintenance management method according to claim 1, wherein before sending the standard alarm packet to a management platform, the method further comprises:
judging whether the standard alarm message is reported to the management platform according to the standard alarm message and the preset alarm requirement;
and if so, entering the step of sending the standard alarm message to a management platform.
4. The multi-vendor equipment alarm-based operation and maintenance management method according to claim 3, wherein if it is determined that the standard alarm message is not required to be reported to the management platform, the method further comprises:
and carrying out terminal processing on the standard alarm message.
5. The multi-vendor equipment alarm-based operation and maintenance management method according to claim 4, wherein the preset template comprises: alarm serial number information, equipment IP address information, manufacturer and equipment model information, equipment serial number information, alarm title information, alarm level information, alarm state information, alarm description information and alarm occurrence time information.
6. The multi-vendor equipment alarm-based operation and maintenance management method according to claim 5, wherein the determining whether to report the standard alarm message to the management platform according to the standard alarm message in combination with a preset alarm requirement comprises:
and judging whether to report the standard alarm message to the management platform according to the alarm level and the preset alarm requirement.
7. The multi-vendor equipment alarm-based operation and maintenance management method according to claim 3, wherein before determining whether to report the standard alarm message to the management platform according to the standard alarm message in combination with a preset alarm requirement, the method further comprises:
and receiving the preset alarm requirement sent by the management platform.
8. An operation and maintenance management device based on multi-manufacturer equipment alarm is characterized by comprising:
an original alarm message acquisition module, configured to acquire an alarm message of the device;
the acquisition module is used for acquiring corresponding equipment hardware information according to the address information in the alarm report text;
the generating module is used for generating a corresponding standard alarm message by combining a preset template according to the alarm message and the equipment hardware information;
and the sending module is used for sending the standard alarm message to a management platform.
9. An operation and maintenance management device based on multi-manufacturer equipment alarm is characterized by comprising:
a memory for storing a computer program;
a processor for implementing the steps of the multi-vendor equipment alert based operation and maintenance management method according to any one of claims 1 to 7 when executing said computer program.
10. A computer-readable storage medium, having a computer program stored thereon, wherein the computer program, when executed by a processor, implements the steps of the multi-vendor equipment alert based operation and maintenance management method according to any one of claims 1 to 7.
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