CN114978759B - Test method and test system thereof, electronic device and computer readable storage medium - Google Patents
Test method and test system thereof, electronic device and computer readable storage medium Download PDFInfo
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L63/00—Network architectures or network communication protocols for network security
- H04L63/08—Network architectures or network communication protocols for network security for authentication of entities
- H04L63/0861—Network architectures or network communication protocols for network security for authentication of entities using biometrical features, e.g. fingerprint, retina-scan
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
Abstract
The application discloses a testing method and a testing system thereof, electronic equipment and a computer readable storage medium. The testing method is applied to a scene for verifying user information based on a testing video stream, and comprises the following steps: acquiring a user service request, wherein the user service request comprises current user information; based on a user service request, invoking a virtual test video stream corresponding to current user information, wherein the virtual test video stream is a video stream recorded in non-real time; and transmitting the virtual test video stream to the verification terminal so that the verification terminal can determine that the virtual test video stream is true, and determine that the current user information is consistent with the user information in the virtual test video stream, and the verification passes through the current user information. By the aid of the scheme, testing cost can be reduced.
Description
Technical Field
The present disclosure relates to the field of testing technologies, and in particular, to a testing method, a testing system thereof, an electronic device, and a computer readable storage medium.
Background
With the improvement of personal information safety awareness of people, personal information needs to be verified, audited and the like before business handling. Taking banking business as an example, more and more high-risk business is migrated from a traditional manual counter to intelligent self-service counters such as a bank self-service device, a service mode is led by an original teller, the service mode is changed into a business mode of 'customer self-service and teller auxiliary', a user efficiently handles the business through the bank self-service device, and a bank staff only carries out personal information, user identity verification and auditing in the high-risk business.
For example, when a user needs to transact financial business such as open account, the user needs to personally carry an identity card, a business license and other materials to a manual counter for transacting, and in peak hours, the user often needs to wait in a queue, so that the manual counter business transacts more pressure. In order to relieve the pressure of the manual counter, at present, a part of banking self-service equipment such as VTM (Virtual Teller Machine, remote video teller machine) is used for replacing the manual counter to handle part of business, but the banking self-service equipment needs to test the corresponding business handling function before formal use. For a scene that a video stream for user identity verification is formed by recording operation videos of users in real time, the users are required to execute various business operation flows before bank self-service equipment, and the dependence on manpower is relatively high, so that the testing cost is high, and therefore, how to reduce the testing cost becomes a problem to be solved urgently.
Disclosure of Invention
The technical problem that this application mainly solves is to provide a test method and test system, electronic equipment, computer-readable storage medium thereof, can reduce test cost.
In order to solve the above-mentioned problems, a first aspect of the present application provides a test method applied to a scenario of verifying user information based on a test video stream, the test method comprising: acquiring a user service request, wherein the user service request comprises current user information; based on the user service request, invoking a virtual test video stream corresponding to the current user information, wherein the virtual test video stream is a video stream recorded in non-real time; transmitting the virtual test video stream to a verification terminal, so that the verification terminal determines that the virtual test video stream is true, determines that the current user information is consistent with the user information in the virtual test video stream, and verifies the current user information.
Wherein the invoking the virtual test video stream corresponding to the current user information based on the user service request includes: generating a test application program based on the user service request, wherein the test application program is used for indicating a test operation system of a test terminal executing the test method to acquire the virtual test video stream; and the test operating system responds to the test application program, and drives a virtual camera to play a preset video file by utilizing a virtual driver to form the virtual test video stream, wherein the preset video file is pre-stored in the test terminal.
Wherein, before generating the test application program based on the user service request, the method further comprises: and configuring the virtual driver and the virtual camera for the test application program.
The test terminal comprises an application layer, an operating system layer and a hardware layer; the configuring the virtual driver and the virtual camera for the test application program includes: registering the virtual driver at the operating system layer; configuring the virtual camera corresponding to the virtual driver at the hardware layer; and modifying camera configuration corresponding to the test application program in the application layer from a real camera to the virtual camera, wherein the real camera is used for recording real video streams of the user operation process in real time.
The test terminal comprises bank self-service equipment for installing the test operating system and a communication terminal for installing the test operating system.
Wherein, the obtaining the user service request includes: establishing remote connection with a user terminal, wherein the user terminal is a terminal used by a user corresponding to the current user information; under the remote connection, responding to a first service selection instruction of a user for a service on a user operation interface of the test terminal to form the user service request; or logging in a test webpage corresponding to the test terminal by using the user terminal; responding to a second service selection instruction of a user for the service on the test webpage to form the user service request; or receiving a third service selection instruction of a user operation interface test terminal to a service on a user operation interface of the test terminal to form the user service request, wherein the user operation interface test terminal is used for simulating that a real person operates on the user operation interface of the test terminal.
The test terminal for executing the test method is a bank self-service device, the verification terminal is a manual teller terminal, the manual teller terminal comprises a plurality of manual teller terminals, at least two manual teller terminals are arranged at different banks, the virtual test video stream is transmitted to the verification terminal, and the method comprises the following steps: transmitting the virtual test video stream to a management service center so that the management service center distributes the virtual test video stream to the manual teller terminals in an idle state, wherein the management service center is respectively connected with the self-service equipment of the bank and the manual teller terminals; and/or, after the verification passes the current user information, the method further comprises: receiving a video connection request of the verification terminal, and establishing video connection with the verification terminal; and receiving a service operation instruction sent by the verification terminal based on the video connection so as to carry out subsequent service operation.
In order to solve the problems, a second aspect of the present application provides a test system, which includes a test terminal and a verification terminal; the test terminal is used for acquiring a user service request, wherein the user service request comprises current user information; based on the user service request, invoking a virtual test video stream corresponding to the current user information, wherein the virtual test video stream is a video stream recorded in non-real time; transmitting the virtual test video stream to a verification terminal; the verification terminal is used for receiving the virtual test video stream, so that the verification terminal determines that the virtual test video stream is true, determines that the current user information is consistent with the user information in the virtual test video stream, and verifies the current user information.
To solve the above problem, a third aspect of the present application provides an electronic device, including a memory and a processor coupled to each other, where the processor is configured to execute program instructions stored in the memory, so as to implement the test method of the first aspect.
To solve the above-mentioned problem, a fourth aspect of the present application provides a computer-readable storage medium having stored thereon program instructions executable by a processor, which when executed by the processor, implement the test method of the first aspect.
In the above scheme, in the scene of verifying the user information based on the test video stream, after the user service request including the current user information is acquired, the virtual test video stream corresponding to the current user information is called based on the user service request, and then the virtual test video stream is transmitted to the verification terminal, although the virtual test video stream is a video stream which is not recorded in real time, the verification terminal can still confirm that the virtual test video stream is true, confirm that the current user information is consistent with the user information in the virtual test video stream, verify that the current user information is passed, and realize the confirmation of the user identity, thereby replacing the user with the virtual test video stream to record the video in real time, and reducing the dependence on manpower and further reducing the test cost.
Drawings
FIG. 1 is a flow chart of an embodiment of a testing method of the present application;
FIG. 2 is a flow chart of another embodiment of the test method of the present application;
FIG. 3 is a schematic diagram of a framework of one embodiment of a test terminal of the present application;
FIG. 4 is a schematic diagram of a framework of one embodiment of the test system of the present application;
FIG. 5 is a schematic diagram of a frame of an embodiment of an electronic device of the present application;
FIG. 6 is a schematic diagram of a framework of one embodiment of a computer readable storage medium of the present application.
Detailed Description
The following describes the embodiments of the present application in detail with reference to the drawings.
The following description of the technical solutions in the embodiments of the present application will be made clearly and completely with reference to the accompanying drawings in the embodiments of the present application, and it is apparent that the described embodiments are only some embodiments of the present application, not all embodiments. All other embodiments, which can be made by one of ordinary skill in the art without undue burden from the present disclosure, are within the scope of the present disclosure. The terms "first," "second," and the like herein are used for descriptive purposes only and are not to be construed as indicating or implying relative importance or implicitly indicating the number of technical features indicated. The term "and/or" is herein merely an association relationship describing an associated object, meaning that there may be three relationships, e.g., a and/or B, may represent: a exists alone, A and B exist together, and B exists alone. In addition, the character "/" herein generally indicates that the front and rear associated objects are an "or" relationship. Further, "a plurality" herein means two or more than two.
Referring to fig. 1, fig. 1 is a flow chart of an embodiment of a testing method of the present application. Specifically, the method of the embodiment comprises the following steps:
step S101: and acquiring a user service request, wherein the user service request comprises current user information.
The testing method is applied to the scene of verifying the user information based on the testing video stream, namely, whether the user information is consistent with the user or not is verified by utilizing the testing video stream. The test terminal for executing the test method of the invention comprises, but is not limited to, a self-service device of a bank, a communication terminal and the like, and can verify the identity of a user by utilizing a video stream.
Taking an actual application scenario as an example, if the business handled by the user requires the bank staff to check the user identity, the bank self-service equipment can adopt a remote video checking mode, namely, the bank staff at a remote manual counter verifies and checks the user identity handled by the bank self-service equipment through the video recorded by the user in real time. Based on the above, the self-service equipment of the bank needs to test the remote video auditing function before using, and the testing method of the invention can be adopted. The self-service equipment of the bank can be various intelligent equipment which needs to verify the identity of the user based on the video stream, and before the self-service equipment of the bank is put into practical application, the function of verifying the identity of the user based on the video stream needs to be tested based on the test video stream verification user information. The bank self-service devices include, but are not limited to, VTMs, high-volume cash recyclers, and the like, and are not specifically limited herein. Communication terminals include, but are not limited to, terminals such as PCs (Personal Computer, personal computers), PDAs (Personal Digital Assistant, personal digital assistants or tablet computers), and the like. In an actual application scene, the testing method of the invention can be executed by the communication terminal, and then the testing method which is successfully tested is applied to the self-service equipment of the bank corresponding to the testing program, thereby saving the hardware cost of the self-service equipment of the bank in the testing stage.
Because the testing method is applied to the scene of verifying the user information based on the testing video stream, whether the current user information is consistent with the user information in the virtual testing video stream or not can be determined in order to facilitate the subsequent user identity verification, and the user service request comprises the current user information. The current user information may be a variety of information that can characterize the user's identity, including but not limited to facial feature information, pupil feature information, and the like. The user service request can initiate verification of the user identity, and the acquisition mode of the user service request can be various acquisition modes in the scene of verifying the user information based on the test video stream. For example, obtaining a user service request may be performed by:
in an embodiment, the test terminal may establish a remote connection with the user terminal, where the user terminal is a terminal used by a user corresponding to the current user information; under the remote connection, responding to a first service selection instruction of a user for the service on a user operation interface of the test terminal, and forming a user service request. Therefore, after the user terminal is remotely connected with the test terminal, the user terminal can remotely control the test terminal, and the positions of the user terminal and the test terminal are not limited, so that a user can remotely test the test terminal, and the whole process of triggering a user service request and confirming the user identity is not required to be performed before the test terminal, thereby reducing the labor cost of the test.
In an embodiment, the test terminal may log in a test web page corresponding to the test terminal by using the user terminal; and responding to a second service selection instruction of the user for testing the service on the webpage, and forming a user service request. Therefore, the user can remotely test the test terminal through logging in the test webpage corresponding to the test terminal by the user terminal, so that the whole process of triggering the user service request and confirming the user identity is not required to be carried out before the test terminal, and the labor cost of the test can be reduced.
In an embodiment, the test terminal may receive a third service selection instruction of the user operation interface test terminal for a service on the user operation interface of the test terminal, to form the user service request. The user operation interface test terminal is used for simulating operation of a real person on a user operation interface of the test terminal. The user operation interface test terminal may be various terminals capable of operating on a user operation interface of the test terminal, and is not particularly limited herein. The user operation interface test terminal simulates that a real person operates on the user operation interface of the test terminal to form a user service request, so that the whole process of triggering the user service request and confirming the user identity does not need to be carried out before the test terminal actually occurs, the dependence on manpower can be further reduced, and the test of the test terminal can be carried out more intelligently.
The first service selection instruction, the second service selection instruction and the third service selection instruction are used for triggering service handling, and corresponding services need user identity verification.
In an embodiment, the user service request may also be a manual selection instruction of receiving a service of the test terminal from a user, so as to form the user service request. The triggering mode of the manual selection instruction can be various existing triggering modes, such as a touch screen, a key, a voice instruction and the like. The manual selection instruction needs to be manually operated before the terminal is tested, but once the user service request is formed, the user identity can be confirmed without manual operation.
Step S102: based on the user service request, the virtual test video stream corresponding to the current user information is called.
The user service request includes the current user information, so that after the test terminal obtains the user service request, the virtual test video stream corresponding to the current user information can be called based on the user service request. The virtual test video stream is a non-real-time recorded video stream. When the prior art tests the test terminal, a user needing to test actually performs test operation before the test terminal, when the camera of the test terminal records the video stream of the user in real time, the camera must be actually aligned to the real person before the test terminal, various actions for user identity verification are executed according to prompts of the test terminal, and because the actions for user identity verification are time-consuming and have high possibility of repeatability, the user needing to test executes more actions, therefore, compared with the prior art, the prior art tests the test terminal, the virtual test video stream recorded in non-real time is utilized for testing, human-computer separation can be realized, and various actions for user identity verification are not required to be executed by the real person before the real person actually reaches the test terminal, so that the labor test cost can be greatly saved. When the prior art tests the test terminal, because the real-time recorded video stream is required to be used for user identity verification, test data are bound, and when a tester is replaced in the test process, the test terminal can report errors due to mismatching of users and user information in the real-time recorded video stream, so that compared with the prior art for testing the test terminal, the virtual test video stream which is not recorded in real time is utilized for testing, the virtual test video stream corresponding to various services can be pre-configured, and the virtual test video stream can be repeatedly used after being configured once, so that the test efficiency is improved, and the cost is saved. When the prior art tests the test terminal, as the real-time recorded video stream of the real person is required to be used for user identity verification, the test terminal is required to be actually configured with the real camera for recording the video stream, and the virtual test video stream which is not recorded in real time is utilized for testing, the real camera is not required, and the hardware cost can be further reduced, so that the test cost is reduced.
Step S103: and transmitting the virtual test video stream to the verification terminal so that the verification terminal can determine that the virtual test video stream is true, and determine that the current user information is consistent with the user information in the virtual test video stream, and the verification passes through the current user information.
The test terminal transmits the virtual test video stream to the verification terminal so that the verification terminal can determine that the virtual test video stream is real, determine that the current user information is consistent with the user information in the virtual test video stream, verify the current user information, and therefore confirm the user identity by utilizing the virtual test video stream. The verification terminal is used for verifying the identity of the user, the verification terminal determines that the virtual test video stream is real, the current user information is determined to be consistent with the user information in the virtual test video stream, and when the verification passes through the current user information, the verification can be realized by the verification terminal automatically and intelligently or by a verifier using the verification terminal, and the verification is not particularly limited. In one embodiment, the authentication terminal may be a remote terminal or a local terminal. When the verification terminal is a remote terminal, the test terminal and the verification terminal are respectively configured at different positions, so that the positions of the verification terminal are freely set, and user identity confirmation is remotely realized. When the verification terminal is a local terminal, after the test terminal invokes the virtual test video stream, user identity confirmation can be realized locally.
In an application scenario, the test terminal for executing the test method is a bank self-service device, the verification terminal is a plurality of manual teller terminals, the manual teller terminals are arranged in different banks, and when the virtual test video stream is transmitted to the verification terminal, the virtual test video stream can be transmitted to the management service center, so that the management service center distributes the virtual test video stream to the manual teller terminals in an idle state. The management service center is respectively connected with the bank self-service equipment and the plurality of manual teller terminals. The management service center coordinates the bank self-service equipment and the manual teller terminal, so that the virtual test video stream is processed by the manual teller terminal in an idle state as soon as possible, and the service processing speed can be improved. In an embodiment, after the verification of the current user information, the test terminal may also receive a video connection request of the verification terminal, and establish a video connection with the verification terminal; based on the video connection, the service operation instruction sent by the verification terminal is received to perform subsequent service operation, so that after the user identity is confirmed, the test terminal can communicate with the verification terminal, and further the subsequent service operation can be tested. In an actual scenario, since the service operations corresponding to different services may be the same or different, and the user identity may need to be confirmed again based on the verification of the user information by the test video stream during the service operation, the virtual test video may further include a virtual service test video stream corresponding to the service operation instruction, so that after the test terminal receives the service operation instruction sent by the verification terminal, the virtual service test video stream may be automatically embedded based on the service operation instruction to automatically perform the subsequent service operation, so that the virtual test video stream may be freely configured for different service scenarios, and the subsequent service operation may be performed automatically without manual operation.
According to the scheme, after the user service request comprising the current user information is acquired in a scene of verifying the user information based on the test video stream, the virtual test video stream corresponding to the current user information is called based on the user service request, and then the virtual test video stream is transmitted to the verification terminal, and although the virtual test video stream is a video stream which is not recorded in real time, the verification terminal can still confirm that the virtual test video stream is true, confirm that the current user information is consistent with the user information in the virtual test video stream, verify the current user information, and realize confirmation of the user identity, so that the virtual test video stream replaces the user to record the video in real time, the dependence on manpower can be reduced, and the test cost is further reduced.
Referring to fig. 2, fig. 2 is a flow chart of another embodiment of the testing method of the present application. Specifically, the method of the embodiment comprises the following steps:
step S201: and acquiring a user service request, wherein the user service request comprises current user information.
The related description of step S201 in this embodiment can refer to step S101, and will not be repeated here.
Step S202: and generating a test application program based on the user service request, wherein the test application program is used for indicating a test operation system of a test terminal executing the test method to acquire the virtual test video stream.
In general, software programs can be subdivided into two categories: system program software and application program software. The system program software is actually a driver program, only one of the purposes of the system program software is to drive hardware, so that the system program software can normally complete certain hardware functions, such as a data sending function of a network card and a sound playing function of a sound card; the application software is used for receiving the input request of the user, and after a plurality of business operations are carried out, the driver drives the hardware to complete the task required by the user. The test operating system is used for operating the hardware device. The test application in this embodiment corresponds to application software, so the test application may notify the test operating system to perform a specific action, so that the test application indirectly operates on hardware through the test operating system, for example, the test application is used to instruct the test operating system of the test terminal that performs the test method to obtain the virtual test video stream. The test terminal generates a test application program based on the user service request so as to instruct a test operation system of the test terminal executing the test method to acquire the virtual test video stream.
Step S203: and the test operating system responds to the test application program, and drives the virtual camera to play the preset video file by utilizing the virtual driver to form a virtual test video stream.
Typically, an operating system may include several drivers. The virtual driver is embedded in the test operating system of the embodiment, and the test operating system can respond to the test application program and drive the virtual camera to play the preset video file by using the virtual driver to form a virtual test video stream. In the test method for real-time recording of a real person to form a video stream by a real camera through a test terminal in the prior art, the real camera needs to be provided with a driver, for example, when a test operation system needs to be upgraded, the driver needs to be re-maintained, so that the maintenance cost is high.
The preset video file may be pre-stored in the test terminal. The preset video files are played to form virtual test video streams which support video stream files defining different scenes so as to expand different types of service scenes. The formats of the preset video file and the corresponding virtual test video stream may be various existing formats, for example, WMV (Windows Media Video, digital video compression format), MPEG (Moving Picture Experts Group, moving picture experts group format), RM (RealMedia file format, video container file format), and the like. In order to increase the diversity of the preset video files, the test terminal may determine a test service type based on the user service request, and then determine the preset video file corresponding to the test service type based on the test service type. For example, when the test terminal is a self-service device of a bank, preset video files of different banking scenes can be defined so as to expand different various scenes.
Step S204: and transmitting the virtual test video stream to the verification terminal so that the verification terminal can determine that the virtual test video stream is true, and determine that the current user information is consistent with the user information in the virtual test video stream, and the verification passes through the current user information.
The related description of step S204 in this embodiment can refer to step S103, and will not be repeated here.
According to the method, when the virtual test video stream corresponding to the current user information is called based on the user service request, the test application program can be generated based on the user service request, the test application program is used for indicating the test operation system of the test terminal executing the test method to obtain the virtual test video stream, then the test operation system responds to the test application program, the virtual drive program is used for driving the virtual camera to play the preset video file to form the virtual test video stream, and therefore the virtual drive program is embedded in the test operation system, the virtual camera is configured, the real camera is simulated to record the video stream, and the test flow can be met without aiming at the real camera by a real person.
In one embodiment, before the test application is generated based on the user service request in step S202, the virtual driver and the virtual camera may be configured for the test application using various existing program configuration methods. In another embodiment, the configuration of the virtual driver and virtual camera for the test application may also be performed prior to the acquisition of the user service request. To adapt to the diversity of business handling, different virtual drivers and virtual cameras thereof can be configured for different businesses. The virtual driver may be a peripheral program registered in the test operating system, for example, the virtual driver may be a DLL (Dynamic Link Library ) program developed in accordance with specifications of the test operating system. In one embodiment, the test terminal includes an application layer, an operating system layer, and a hardware layer, so that when configuring a virtual driver and a virtual camera for the test application, the virtual driver can be registered in the operating system layer; configuring a virtual camera corresponding to a virtual driver at a hardware layer; and modifying the camera configuration corresponding to the test application program in the application layer from a real camera to a virtual camera. The real camera is used for recording real video streams of the user operation process in real time. If the virtual driver and the virtual camera are not configured for the test application program, the test application program can only be used for indicating a test operation system of the test terminal to control the real camera to acquire a real-time recording user operation process so as to form a real video stream. For the camera configuration, after the hardware layer configures the virtual camera corresponding to the virtual driver, the device name of the virtual camera may be named as CAM1 (camera 1 ), so that when the camera configuration corresponding to the test application in the application layer is modified from the real camera to the virtual camera, the camera name used by the test application is modified to CAM1, that is, the camera name used by the test application is modified to be consistent with the device name of the virtual camera. Since the virtual driver is registered in the operating system layer of the test terminal and the virtual camera is newly added in the hardware layer correspondingly, the test terminal executing the test method of the embodiment can be any terminal capable of installing the test operating system, for example, the test terminal includes, but is not limited to, a self-service device of a bank for installing the test operating system, a communication terminal for installing the test operating system, and the like. The communication terminal may be a terminal such as a PC or a PDA, and may be capable of implementing functions such as authentication through current user information, which is not particularly limited herein. In an actual scenario, in order to test the test program of the bank self-service device, the communication terminal provided with the test operation system can be used for performing functional test, and the test program is applied to the bank self-service device after the test is successful, so that the hardware requirements of the bank self-service device in the test stage can be saved, the test cost can be reduced, the method can be applied to bank self-service devices of different manufacturers and different models, and the dependence on peripheral providers is reduced. In another practical scenario, in order to test the test program of the self-service equipment of the bank, the functional test can also be performed by directly installing a test operating system on the self-service equipment of the bank, and the self-service equipment of the bank can be led to each banking website after the test is successful.
In an embodiment, the test terminal may further include a user operation interface layer, where the user operation interface layer is configured to form a user service request and other man-machine interaction functions in response to the first to third service selection instructions and the manual selection instruction of the user on the user operation interface of the test terminal. In order to facilitate understanding of the test terminal according to the present application, the following description is provided with reference to a specific example:
as shown in fig. 3, fig. 3 is a schematic diagram of an embodiment of a test terminal 30 of the present application. In a specific application, the test terminal 30 is a self-service device of a bank, which includes a user operation interface layer 301, an application layer 302, an operating system layer 303, and a hardware layer 304.
First, the self-service device registers a virtual driver in the operating system layer 303 before executing the test method; configuring a virtual camera corresponding to the virtual driver at the hardware layer 304; the camera configuration corresponding to the test application program in the application layer 302 is modified from a real camera to a virtual camera, so that the pre-configuration of the bank self-service equipment is realized.
And secondly, when the self-service equipment of the bank executes the test method, after acquiring a user service request comprising current user information, the self-service equipment of the bank invokes a virtual test video stream corresponding to the current user information based on the user service request, and then transmits the virtual test video stream to the verification terminal, wherein the virtual test video stream is a video stream which is recorded in a non-real time manner, but the verification terminal can still confirm that the virtual test video stream is real, confirm that the current user information is consistent with the user information in the virtual test video stream, verify that the identity of the user is confirmed through the current user information, thereby replacing the user with the virtual test video stream to record the video in real time, reducing the dependence on manpower and further reducing the test cost. After the verification passes the current user information, the test terminal 30 can also receive a video connection request of the verification terminal, and establish video connection with the verification terminal; and receiving a service operation instruction sent by the verification terminal based on the video connection so as to carry out subsequent service operation.
Finally, the self-service equipment of the bank can formally input the quotation after the self-service equipment of the bank completes the test. That is, after the test terminal 30 completes the test, a user service request is obtained, where the user service request includes current user information; based on the user service request, a real camera is called to record a real video stream in real time, the real video stream is transmitted to a verification terminal, so that the verification terminal can determine that the real video stream is real, the current user information is consistent with the user information in the real video stream, and the verification is completed through the current user information.
It will be appreciated by those skilled in the art that in the above-described method of the specific embodiments, the written order of steps is not meant to imply a strict order of execution but rather should be construed according to the function and possibly inherent logic of the steps.
Referring to fig. 4, fig. 4 is a schematic diagram illustrating an embodiment of a testing system 40 according to the present application. The system comprises a test terminal 41, a verification terminal 42. The test terminal 41 is configured to obtain a user service request, where the user service request includes current user information; based on a user service request, invoking a virtual test video stream corresponding to current user information, wherein the virtual test video stream is a video stream recorded in non-real time; the virtual test video stream is transmitted to the validation terminal 42. The verification terminal 42 is configured to receive the virtual test video stream, so that the verification terminal 42 determines that the virtual test video stream is true, determines that the current user information is consistent with the user information in the virtual test video stream, and verifies that the current user information is passed.
It can be appreciated that the implementation functions of the terminals of the test system 40 in this embodiment may refer to the related descriptions of the corresponding steps in the above embodiments, which are not repeated herein.
In the above-mentioned scheme, in the scenario of verifying user information based on a test video stream, after the test terminal 41 obtains a user service request including current user information, based on the user service request, a virtual test video stream corresponding to the current user information is called, and then the virtual test video stream is transmitted to the verification terminal 42, although the virtual test video stream is a video stream recorded in non-real time, the verification terminal 42 can still confirm that the virtual test video stream is true, determine that the current user information is consistent with the user information in the virtual test video stream, verify that the user identity is confirmed by the current user information, thereby replacing the user with the virtual test video stream to record the video in real time, and reducing the dependence on manpower and further reducing the test cost.
Referring to fig. 5, fig. 5 is a schematic diagram of a frame of an embodiment of an electronic device 50 of the present application. The electronic device 50 comprises a memory 51 and a processor 52 coupled to each other, the processor 52 being adapted to execute program instructions stored in the memory 51 for implementing the steps of any of the test method embodiments described above. In one particular implementation scenario, electronic device 50 may include, but is not limited to: the microcomputer and the server, and the electronic device 50 may also include a mobile device such as a notebook computer and a tablet computer, which is not limited herein.
In particular, the processor 52 is configured to control itself and the memory 51 to implement the steps of any of the test method embodiments described above. The processor 52 may also be referred to as a CPU (Central Processing Unit ). The processor 52 may be an integrated circuit chip having signal processing capabilities. Processor 52 may also be a general purpose processor, a digital signal processor (Digital Signal Processor, DSP), an application specific integrated circuit (Application Specific Integrated Circuit, ASIC), a Field programmable gate array (Field-Programmable Gate Array, FPGA) or other programmable logic device, discrete gate or transistor logic device, discrete hardware components. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like. In addition, the processor 52 may be commonly implemented by an integrated circuit chip.
According to the scheme, in the scene of verifying the user information based on the test video stream, after the user service request comprising the current user information is acquired, the virtual test video stream corresponding to the current user information is called based on the user service request, and then the virtual test video stream is transmitted to the verification terminal, although the virtual test video stream is a video stream which is not recorded in real time, the verification terminal can still confirm that the virtual test video stream is real, confirm that the current user information is consistent with the user information in the virtual test video stream, verify the current user information, and realize confirmation of the user identity, so that the virtual test video stream replaces the user to record the video in real time, the dependence on manpower can be reduced, and the test cost is further reduced.
Referring to FIG. 6, FIG. 6 is a schematic diagram illustrating an embodiment of a computer readable storage medium 60 according to the present application. The computer readable storage medium 60 stores program instructions 601 that can be executed by a processor, the program instructions 601 being configured to implement the steps of any of the test method embodiments described above.
According to the scheme, in the scene of verifying the user information based on the test video stream, after the user service request comprising the current user information is acquired, the virtual test video stream corresponding to the current user information is called based on the user service request, and then the virtual test video stream is transmitted to the verification terminal, although the virtual test video stream is a video stream which is not recorded in real time, the verification terminal can still confirm that the virtual test video stream is real, confirm that the current user information is consistent with the user information in the virtual test video stream, verify the current user information, and realize confirmation of the user identity, so that the virtual test video stream replaces the user to record the video in real time, the dependence on manpower can be reduced, and the test cost is further reduced.
In some embodiments, functions or modules included in an apparatus provided by the embodiments of the present disclosure may be used to perform a method described in the foregoing method embodiments, and specific implementations thereof may refer to descriptions of the foregoing method embodiments, which are not repeated herein for brevity.
The foregoing description of various embodiments is intended to highlight differences between the various embodiments, which may be the same or similar to each other by reference, and is not repeated herein for the sake of brevity.
In the several embodiments provided in the present application, it should be understood that the disclosed methods and apparatus may be implemented in other manners. For example, the apparatus embodiments described above are merely illustrative, e.g., the division of modules or units is merely a logical functional division, and there may be additional divisions of actual implementation, e.g., units or components may be combined or integrated into another system, or some features may be omitted, or not performed. Alternatively, the coupling or direct coupling or communication connection shown or discussed with each other may be an indirect coupling or communication connection via some interfaces, devices or units, which may be in electrical, mechanical, or other forms.
In addition, each functional unit in each embodiment of the present application may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit. The integrated units may be implemented in hardware or in software functional units.
The integrated units, if implemented in the form of software functional units and sold or used as stand-alone products, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present application may be embodied essentially or in part or all or part of the technical solution contributing to the prior art or in the form of a software product stored in a storage medium, including several instructions to cause a computer device (which may be a personal computer, a server, or a network device, etc.) or a processor (processor) to perform all or part of the steps of the methods of the embodiments of the present application. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a random access Memory (RAM, random Access Memory), a magnetic disk, or an optical disk, or other various media capable of storing program codes.
Claims (9)
1. A test method applied to a scenario for verifying user information based on a test video stream, the test method comprising:
acquiring a user service request, wherein the user service request comprises current user information;
Based on the user service request, invoking a virtual test video stream corresponding to the current user information, wherein the virtual test video stream is a video stream recorded in non-real time;
transmitting the virtual test video stream to a verification terminal, so that the verification terminal determines that the virtual test video stream is true, determines that the current user information is consistent with the user information in the virtual test video stream, and verifies the current user information;
the obtaining the user service request includes:
establishing remote connection with a user terminal, wherein the user terminal is a terminal used by a user corresponding to the current user information; under the remote connection, responding to a first service selection instruction of a user for the service on a user operation interface of the test terminal to form the user service request; or,
logging in a test webpage corresponding to the test terminal by using the user terminal; responding to a second service selection instruction of a user for the service on the test webpage to form the user service request; or,
and receiving a third service selection instruction of a user operation interface test terminal for a service on a user operation interface of the test terminal to form the user service request, wherein the user operation interface test terminal is used for simulating an operation of a real person on the user operation interface of the test terminal.
2. The method of claim 1, wherein invoking the virtual test video stream corresponding to the current user information based on the user service request comprises:
generating a test application program based on the user service request, wherein the test application program is used for indicating a test operation system of a test terminal executing the test method to acquire the virtual test video stream;
and the test operating system responds to the test application program, and drives a virtual camera to play a preset video file by utilizing a virtual driver to form the virtual test video stream, wherein the preset video file is pre-stored in the test terminal.
3. The method of claim 2, wherein prior to generating a test application based on the user service request, the method further comprises:
and configuring the virtual driver and the virtual camera for the test application program.
4. The method of claim 3, wherein the test terminal comprises an application layer, an operating system layer, a hardware layer;
the configuring the virtual driver and the virtual camera for the test application program includes:
Registering the virtual driver at the operating system layer;
configuring the virtual camera corresponding to the virtual driver at the hardware layer;
and modifying camera configuration corresponding to the test application program in the application layer from a real camera to the virtual camera, wherein the real camera is used for recording real video streams of the user operation process in real time.
5. The method of claim 4, wherein the test terminal comprises a self-service banking device that installs the test operating system, a communication terminal that installs the test operating system.
6. The method of claim 1, wherein the test terminal performing the test method is a self-service banking device, the verification terminal is a manual teller terminal, the manual teller terminal includes a plurality of manual teller terminals, and at least two of the manual teller terminals are disposed at different banks, the streaming the virtual test video to the verification terminal comprising:
transmitting the virtual test video stream to a management service center so that the management service center distributes the virtual test video stream to the manual teller terminals in an idle state, wherein the management service center is respectively connected with the self-service equipment of the bank and the manual teller terminals; and/or the number of the groups of groups,
After the verification passes the current user information, the method further comprises:
receiving a video connection request of the verification terminal, and establishing video connection with the verification terminal;
and receiving a service operation instruction sent by the verification terminal based on the video connection so as to carry out subsequent service operation.
7. A test system, which is characterized by comprising a test terminal and a verification terminal;
the test terminal is used for acquiring a user service request, wherein the user service request comprises current user information; based on the user service request, invoking a virtual test video stream corresponding to the current user information, wherein the virtual test video stream is a video stream recorded in non-real time; transmitting the virtual test video stream to a verification terminal;
the verification terminal is used for receiving the virtual test video stream, so that the verification terminal determines that the virtual test video stream is true, determines that the current user information is consistent with the user information in the virtual test video stream, and verifies that the current user information is passed;
the obtaining the user service request includes:
the test terminal is used for establishing remote connection with a user terminal, and the user terminal is a terminal used by a user corresponding to the current user information; under the remote connection, responding to a first service selection instruction of a user for a service on a user operation interface of the test terminal to form the user service request; or,
Logging in a test webpage corresponding to the test terminal by using the user terminal; responding to a second service selection instruction of a user for the service on the test webpage to form the user service request; or,
and receiving a third service selection instruction of a user operation interface test terminal for a service on a user operation interface of the test terminal to form the user service request, wherein the user operation interface test terminal is used for simulating an operation of a real person on the user operation interface of the test terminal.
8. An electronic device comprising a memory and a processor coupled to each other, the processor being configured to execute program instructions stored in the memory to implement the test method of any one of claims 1 to 6.
9. A computer readable storage medium having stored thereon program instructions executable by a processor, characterized in that the program instructions, when executed by the processor, implement the test method of any of claims 1 to 6.
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