CN114971811A - Order processing method and device, intelligent building system, server and storage medium - Google Patents
Order processing method and device, intelligent building system, server and storage medium Download PDFInfo
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- CN114971811A CN114971811A CN202210684978.9A CN202210684978A CN114971811A CN 114971811 A CN114971811 A CN 114971811A CN 202210684978 A CN202210684978 A CN 202210684978A CN 114971811 A CN114971811 A CN 114971811A
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- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
- G07C9/00309—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys operated with bidirectional data transmission between data carrier and locks
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- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N23/00—Cameras or camera modules comprising electronic image sensors; Control thereof
- H04N23/60—Control of cameras or camera modules
- H04N23/64—Computer-aided capture of images, e.g. transfer from script file into camera, check of taken image quality, advice or proposal for image composition or decision on when to take image
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N23/00—Cameras or camera modules comprising electronic image sensors; Control thereof
- H04N23/60—Control of cameras or camera modules
- H04N23/65—Control of camera operation in relation to power supply
- H04N23/651—Control of camera operation in relation to power supply for reducing power consumption by affecting camera operations, e.g. sleep mode, hibernation mode or power off of selective parts of the camera
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Abstract
The embodiment of the invention relates to an order processing method, an order processing device, an intelligent building system, a server and a storage medium, wherein the method comprises the following steps: acquiring input order information, wherein the order information is input from an initial position; when the order information is determined to be valid, generating a temporary passing authority of a delivery person, wherein the temporary passing authority is used for indicating the delivery person to carry passing authorization of the order information from the initial position to a target position; and when the dispatcher is determined to be in the target position, the intelligent door lock is controlled to execute the order signing operation. Through the temporary passing authority and the signing control of the intelligent door lock, the non-contact signing of the order is completed, the safety management capacity is improved, and therefore the technical effect of safe and convenient non-contact signing of the order can be achieved.
Description
Technical Field
The embodiment of the invention relates to the technical field of intelligent home, in particular to an order processing method and device, an intelligent building system, a server and a storage medium.
Background
With the rapid landing of 5G construction, the smart home industry is rapidly developed. And the intelligent door lock is used as the key component of the whole house intelligence, and the market is increasingly exploded. Higher security protection level and convenience let intelligent lock become the first-choice when people decorate gradually.
Meanwhile, along with the daily online shopping behavior, the contradiction between the delivery home service of express delivery/takeout and the community security management, the security anti-theft problem of express delivery/takeout and the security problem of contact sign-in are more and more concerned by people. The existing scheme of express delivery check or express delivery take-off point is that express delivery/take-off is put in an express delivery box or a designated express delivery/take-off point, and a purchasing user is informed by telephone or short message to get the order before the purchasing user himself or herself so as to complete order signing-off operation. This results in the inability to send the courier/take-out to the door of the purchasing user, which not only requires the user to go to the pickup himself, but also generates additional cost, which is inconvenient for the user.
Therefore, how to realize safe and convenient contactless order signing becomes a problem which needs to be solved urgently at present.
Disclosure of Invention
In view of this, in order to solve the technical problem of safe, convenient and fast contactless order sign-in, embodiments of the present invention provide an order processing method, an order processing apparatus, a server and a storage medium.
In a first aspect, an embodiment of the present invention provides an order processing method, including:
acquiring input order information, wherein the order information is input from an initial position;
when the order information is determined to be valid, generating a temporary passing authority of a delivery person, wherein the temporary passing authority is used for indicating the delivery person to carry passing authorization of the order information from the initial position to a target position;
and when the dispatcher is determined to be in the target position, the intelligent door lock is controlled to execute the order signing operation.
In one possible embodiment, before obtaining the entered order information, the method further comprises:
receiving a target order sent by a terminal, and adding the target order to an order set;
the determining that the order information is valid includes:
comparing the order information with the target orders in the order set;
and when the order information is consistent with the target orders in the order set, determining that the order information is valid.
In one possible embodiment, the method further comprises:
when the order information is inconsistent with the target order in the order set, determining that the order information is invalid;
sending the information that the order information is lost to the terminal so that the terminal confirms the order information;
and when a confirmation message of the terminal for the order information is received, generating a temporary passing permission of the dispatcher.
In one possible embodiment, the performing of the order signing operation by controlling the intelligent door lock includes:
acquiring the order information and acquiring a signing picture set and/or a signing video for signing on the order by controlling a camera on the intelligent door lock;
and or (b) a,
and controlling the intelligent door lock to display a reminding message of the order, wherein the reminding message is used for indicating the deliverer to place the object corresponding to the order in a preset area.
In one possible embodiment, the method further comprises:
after the object corresponding to the order is placed in a preset area, detecting whether a user appears in the preset area;
and when determining that the user appears in the preset area, controlling a camera on the intelligent door lock to wake up, monitoring the preset area by using the camera to obtain a monitoring video, and sending the monitoring video to the terminal.
In one possible embodiment, the method further comprises:
when the user appears in the preset area, determining the user identity of the user;
and when the user identity is a visitor, controlling the intelligent door lock to trigger an alarm event.
In one possible embodiment, the method further comprises:
and after the signing operation of the order is completed, deleting the order information in the order set so as to complete the updating of the order set.
In a second aspect, an embodiment of the present invention provides an order processing apparatus, including:
the acquisition module is used for acquiring the input order information, and the order information is input by a dispatcher at an initial position;
the passing module is used for generating a temporary passing authority of the delivery person when the order information is determined to be valid, wherein the temporary passing authority is used for indicating that the delivery person carries a passing authorization from the initial position to a target position of the order information;
and the control module is used for controlling the intelligent door lock to execute order signing operation when the dispatcher is determined to be in the target position.
In a third aspect, an embodiment of the present invention provides an intelligent building system, including:
the acquisition module is used for acquiring the input order information, and the order information is input by a dispatcher at an initial position;
the passing module is used for generating a temporary passing authority of the delivery person when the order information is determined to be valid, wherein the temporary passing authority is used for indicating that the delivery person carries a passing authorization from the initial position to a target position of the order information;
and the control module is used for controlling the intelligent door lock to execute order signing operation when the dispatcher is determined to be in the target position.
In a fourth aspect, an embodiment of the present invention provides a server, including: a processor and a memory, wherein the processor is configured to execute an order processing program stored in the memory to implement the order processing method according to any one of the first aspect.
In a fifth aspect, an embodiment of the present invention provides a storage medium, where the storage medium stores one or more programs, and the one or more programs are executable by one or more processors to implement the order processing method according to any one of the first aspects.
According to the order processing scheme provided by the embodiment of the invention, the order information is recorded from the initial position by acquiring the recorded order information; matching the acquired order information with pre-associated order information in a database, and judging the validity of the order information; when the order information is determined to be valid, generating a temporary passing authority of a delivery person, wherein the temporary passing authority is used for indicating the delivery person to carry passing authorization of the order information from the initial position to a target position; enabling the dispatcher to take the order from the initial position to the signed target position specified in the order information by using the temporary passing authority; when the dispatcher is determined to be located at the target position, the intelligent door lock is controlled to execute order signing operation; the intelligent door lock equipment on the target position is used for automatically signing the order, the non-contact signing of the order is completed, and the safety management capability is improved, so that the technical effect of safe, convenient and non-contact signing of the order can be realized.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the invention and together with the description, serve to explain the principles of the invention.
FIG. 1 is a diagram illustrating an application scenario of an order processing method according to the present invention;
fig. 2 is a flowchart illustrating an order processing method according to an embodiment of the present invention;
FIG. 3 is a flowchart illustrating another order processing method according to an embodiment of the present invention;
FIG. 4 is a flowchart illustrating a further method for processing an order according to an embodiment of the present invention;
fig. 5 is a schematic structural diagram of an order processing apparatus according to an embodiment of the present invention;
fig. 6 is a schematic structural diagram of an intelligent building system according to an embodiment of the present invention;
fig. 7 is a schematic structural diagram of a server according to an embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, but not all, embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The terms "comprising" and "having" in the embodiments of the present invention are used to mean open-ended inclusion, and mean that there may be additional elements/components/etc. in addition to the listed elements/components/etc.; the terms "first" and "second", etc. are used merely as labels, and are not limiting on the number of their objects. Further, the different elements and regions in the drawings are only schematically shown, and thus the present invention is not limited to the dimensions or distances shown in the drawings.
Fig. 1 is an application scenario diagram of an order processing method provided by the present invention. The execution subject of the present invention is a server for storing and transmitting user order information. As shown in fig. 1, the application scenario diagram of the order processing method includes: the system comprises a terminal 11, a server 12, an intelligent building system 13, a dispatcher 14, a community entrance guard 15, a residential building entrance guard 16, a residential building elevator entrance guard 17 and an intelligent door lock 18.
The terminal 11 may be a mobile phone, a tablet computer, a notebook computer, a desktop computer, or the like, and has an online shopping function. The intelligent building system 13 can be understood as a control system for all residential buildings included in a community, and is used for supervising safety monitoring between the residential buildings, residential user information maintenance and the like. The cell gate 15, the residential building gate 16 and the residential building elevator gate 17 represent a series of gate devices that the order dispatcher 14 needs to pass through from the cell gate 15 at the initial position to the intelligent gate lock 18 at the target position.
The initial position can be understood as that a sender arrives at an entrance guard arranged at the entrance of a cell where an order address is located, or an entrance guard of a hall of an office building where the address specified by the order is located or an entrance guard set in other places to be signed; the destination location may be understood to represent the sign-on address specified on the order information to be signed on, i.e., the location of the corresponding smart door lock station 18.
When shopping online is carried out through the terminal 11, a shopping order is generated, wherein the shopping order can comprise a remote express order or a take-away order in a surrounding area, and the shopping order is associated with the server 12, stored by the server 12 and synchronously sent to the intelligent building system 13 for backup. When the deliverer 14 arrives at the entrance guard 15 of the residential building, temporary passing permission is generated by scanning order information, so that the deliverer 14 carries shopping orders to enter the entrance guard 16 of the residential building and the elevator entrance guard 17 of the residential building, finally arrives at the intelligent door lock 18, automatic order signing is completed through the intelligent door lock 18, and the technical effect of safe and convenient non-contact order signing of the orders is further realized.
For the convenience of understanding of the embodiments of the present invention, the following description will be further explained with reference to specific embodiments, which are not to be construed as limiting the embodiments of the present invention.
Fig. 2 is a flowchart illustrating an order processing method according to an embodiment of the present invention. The execution subject of the invention is a server. According to the diagram provided in fig. 2, the order processing method specifically includes:
s201, acquiring the input order information, wherein the order information is input from an initial position.
The order information may be an express order number or a take-away order number generated by online shopping. The initial position may be understood as the position where the sender arrives at the entrance provided at the entrance of the cell where the order address is located, and the initial position represents the entrance of the cell as described in fig. 1.
Further, when the order item is taken to the initial position by the delivery person, the order information is manually input or is input in an automatic scanning mode, the server acquires the input order information to inquire, and matched order information is searched.
S202, when the order information is determined to be valid, a temporary passing authority of the dispatcher is generated, and the temporary passing authority is used for indicating the passing authorization of the dispatcher for holding the order information from the initial position to the target position.
The order information is effective, namely the real effectiveness of the order is confirmed by matching the input order information with the order information stored in the server in advance, and potential safety hazards caused by the fact that a lawbreaker mails an uncertain order are avoided.
The temporary passing right can be understood as the access right which is required to pass when the deliverer reaches the target position specified by the order from the initial position. The order dispatching work can be completed within a set time period by utilizing the temporary passing authority. The destination location may be understood as representing the sign-on address specified by the order information, i.e. the location at the corresponding intelligent door lock, as illustrated in fig. 1.
Further, when the entered order information is subjected to search matching, the validity of the order information is determined. And when the order information is determined to be valid, generating a temporary passing right, and providing the temporary passing right for the deliverer to safely reach the target position.
And S203, when the dispatcher is determined to be in the target position, the intelligent door lock is controlled to execute order signing operation.
The target position may be understood as a designated position provided in the order information, and may be position information including a designated coordinate building, a designated floor, a number of a house, and the like. Similarly, the initial position may be understood as a position where the courier needs the right of passage at a cell entrance specified by the incoming order information or at a specified building position. The intelligent door lock can be understood that the intelligent door lock equipment is arranged at a target position appointed by a user for purchasing an order, order signing processing is carried out through a visualization module on the intelligent door lock, and automatic signing operation is completed.
Furthermore, when the deliverer reaches the target position, the intelligent door lock at the target position is waken up, automatic signing operation is started through a visual module on the intelligent door lock, order information is confirmed and signed, and the safe and convenient non-contact order signing technical effect of the order is achieved.
According to the order processing method provided by the embodiment of the invention, the order information is recorded from the initial position by acquiring the recorded order information; matching the acquired order information with pre-associated order information in a database, and judging the validity of the order information; when the order information is determined to be valid, generating a temporary passing authority of the deliverer, wherein the temporary passing authority is used for indicating the passing authorization of the deliverer for holding the order information from an initial position to a target position; enabling the dispatcher to take the order from the initial position to the signed target position specified in the order information by using the temporary passing authority; when the dispatcher is determined to be at the target position, the intelligent door lock is controlled to execute order signing operation; the intelligent door lock equipment on the target position is used for automatically signing the order, the non-contact signing of the order is completed, and the safety management capability is improved, so that the technical effect of safe, convenient and non-contact signing of the order can be realized.
Fig. 3 is a flowchart illustrating another order processing method according to an embodiment of the present invention. Fig. 3 is introduced on the basis of the above order processing method. With the structure shown in fig. 3, the order processing method further includes:
s301, acquiring the recorded order information, wherein the order information is recorded from the initial position.
The order information may be understood as an express order number or a take-away order number generated by online shopping, and may be, but is not limited to, two-dimensional code information or bar code information represented by an order, and information such as a name, a telephone number, a sign-in address, a name of a purchased article, specifications, quantity and the like of an online shopper may be obtained through the order information. The initial position may be understood as a position where the sender arrives at the entrance provided at the entrance of the cell where the order address is located, and the initial position represents the entrance of the cell in this embodiment, as described in fig. 1.
Further, when the order item is taken to the initial position by the delivery person, order information is manually input or is input in an automatic scanning mode, the server acquires the input order information for inquiring, and matched order information is searched.
In a possible example scenario, a user purchases and places an order on the internet, order information is generated, the order information is sent to a corresponding server by associating with the intelligent building system where the user is located, and the order information is synchronously stored in a user order database in the intelligent building system. When the deliverer arrives at a district entrance guard position designated by the order or an office building hall designated by the order, the deliverer scans order information and sends the order information to the intelligent building system to obtain the current order information to be matched and confirmed.
S302, receiving the target order sent by the terminal, and adding the target order to the order set.
The terminal 11 as described in fig. 1 can be understood as a terminal, which can be, but is not limited to, a mobile phone, a computer (including a tablet computer, a desktop computer, a notebook computer, and other devices), a device with an online shopping function, such as a television shopping device. The target order may be understood as an order generated after a user purchases online, and as the target order, the order set may be understood as a database or a storage unit specially storing the target order.
Further, products are purchased on the terminal, a target order for purchasing the products is generated, the generated target order is sent to the server, and is synchronized to the intelligent building system and stored in an order set in the intelligent building system.
In one possible exemplary scenario, for example, the terminal device is a smart phone, and then a user of the smart phone purchases a product on the internet, generates corresponding order information, and associates the original order information with a server and a corresponding user database in the intelligent building system for storage.
S303, comparing the order information with the target orders in the order set.
Further, after the order information provided by the delivery person is obtained, searching is performed in the order set, matching and comparison are performed with the corresponding target order, and whether the order information is the same as the target order or not is judged.
In a possible example scenario, a dispatcher scans an input express order number or a take-out order number on a residential quarter entrance guard door lock where an intelligent building system is located, and the residential quarter entrance guard door lock sends a temporary passing permission request to the intelligent building system. And searching in a corresponding user database in the intelligent building system to match the input express order number or take-out order number.
S304, when the order information is inconsistent with the target order in the order set, determining that the order information is invalid.
The invalid state can be understood as that the order information is not matched with the target order, the current order information is judged to be an uncertain order, the user information can be obtained, but the current dispatched order is not in the order list to be dispatched by the user, and the current dispatched order is not considered to belong to the order needing to be dispatched.
In an alternative, the invalidation of the order information may also be understood as that the order information does not find corresponding user information in the order set, the purchaser of the current order information is determined not to be in the dispatch range, the current order information is determined to be illegal order information, and the dispatch processing is not allowed and reversed.
Further, by comparing the order information with the target orders in the order set, inconsistent comparison results are obtained, and it is further confirmed that the current order information is not in the delivery range and belongs to invalid order information.
S305, sending a message that the order information is missing to the terminal so that the terminal confirms the order information.
The missing message can be understood as inconsistent specific information content obtained by comparing the order information with the target order. For example, when the order information and the target order are compared, the user information is consistent, but the bar codes of the order numbers are inconsistent or the names of the purchased products are inconsistent, or the target addresses in the order are inconsistent, the inconsistent information is used as the missing message.
Further, the inconsistent order information obtained after comparison is sent to the terminal, and the terminal is waited to confirm the validity of the order.
S306, when the confirming message of the terminal to the order information is received, the temporary passing authority of the dispatcher is generated.
Further, after the inconsistent order information is checked through the terminal, the validity of the order information is confirmed, the confirmation message of the corresponding order information is received, and the temporary passing authority is further generated, so that the dispatcher can continuously finish the dispatching task of the order.
In a possible example scenario, the target order purchased by the user is compared with the current order information sent by the intelligent building system, the current order information is not retrieved, and it is determined that the current order is not allowed to enter the cell for sending. The dispatcher can perform system confirmation by contacting the purchasing user, so that the dispatcher generates a temporary passing authority and the dispatcher can conveniently continue dispatching the order.
S307, when the order information is consistent with the target order in the order set, determining that the order information is valid.
The order information is effective, namely the actual validity of the order is confirmed by matching the input order information with the order information prestored in the server, and potential safety hazards caused by mailing uncertain orders by lawbreakers under the imposition of names are avoided.
In an alternative scheme, when the entered order information is not matched with the information stored in the server or the corresponding order information cannot be searched, the order information can be input again after the order information is contacted with the purchase order user by the dispatcher for further confirmation, and the validity of the order information is completed.
Further, by comparing the order information with the target orders in the order set, a consistent comparison result is obtained, and it is further confirmed that the current order information belongs to the delivery range and belongs to the valid order information.
And S308, when the order information is determined to be valid, generating a temporary passing authority of the dispatcher, wherein the temporary passing authority is used for indicating the passing authorization of the dispatcher for holding the order information from the initial position to the target position.
The temporary passing right can be understood as the access right which is required to pass when the deliverer reaches the target position specified by the order from the initial position. The order dispatching work can be completed within a set time period by utilizing the temporary passing authority.
In an alternative scheme, the effective times of the temporary communication permission can be set to be one time, after the temporary passing permission is opened, when an access control device is passed through each time, the effective times of use is triggered once, if the access control device leaves, the temporary passing permission of the current access control device is invalid, and the corresponding access control device can send a warning of opening failure.
In an alternative scheme, the temporary passing authority can be regenerated by a dispatcher contacting a purchase order user, so that safe and convenient delivery is guaranteed.
Further, when the entered order information is subjected to search matching, the validity of the order information is determined. And when the order information is determined to be valid, generating a temporary passing right, and providing the temporary passing right for the deliverer to safely reach the target position.
In a possible example scenario, the intelligent building system compares whether the current order information and the user's order belong to the same order, determines the real validity of the currently dispatched order information, and generates the temporary passing authority.
In an alternative scheme, when a dispatcher carries an order to read the temporary right of way, the right of way of the entrance guard of the community where the order purchasing user is located is opened, the effective use times are once, similarly, when the dispatcher reaches the entrance guard of the building where the user is located, the temporary right of way is opened, the only one right of way is started, and dispatching operation is carried out within a set half-hour time period. When a dispatcher carries an order to enter an elevator entrance guard of a residential building where a user is located, the only one-time use permission of the elevator where the user is located is opened through the temporary passing permission, and dispatching operation is completed within a half-hour time period.
And S309, when the dispatcher is determined to be in the target position, the intelligent door lock is controlled to execute order signing operation.
Furthermore, when the deliverer reaches the target position, the intelligent door lock at the target position is awakened, the automatic signing operation is started through the visual module on the intelligent door lock, the order information is confirmed and signed, and the safe and convenient non-contact order signing technical effect of the order is realized.
In a possible example scenario, when a dispatcher reaches a specific number designated on order information, a visualization module of an intelligent door lock on a door is awakened, the order information is scanned and confirmed, when the order information is confirmed to be correct, an image or video corresponding to the order information is uploaded to an intelligent building system, the intelligent building system is synchronously sent to a user, automatic signing processing is completed, and then contactless order signing is achieved.
S310, acquiring order information by controlling a camera on the intelligent door lock, and acquiring a collection picture and/or a collection video for order collection.
The camera referred to herein can be understood as an image or video capturing device for capturing image information or video information within a target range, and transmitting and storing the image information or video information. The sign-in picture set can be understood as picture data carrying order information, the sign-in video can be understood as video content carrying order information, and the video content can also be a video of a complete appearance of an article corresponding to the order information.
Further, the intelligent door lock is awakened to start working, a picture set of order information is collected through a camera on the intelligent door lock or an appearance video carrying an article corresponding to the order is recorded, and the collected picture set or video is stored to serve as a basis for automatic order sign-in.
In a possible example scene, a PIR infrared module on the intelligent door lock detects that a person exists, then the intelligent door lock is wakened up, and a working mode is started; the delivery person places the express order number or the takeaway order number in a visual area of a camera corresponding to the intelligent door lock to trigger an automatic signing mode of the intelligent door lock; the deliverer cooperates with the intelligent door lock to record the complete signing-in picture set and/or signing-in video of express delivery or takeout appearance.
And S311, controlling the intelligent door lock to display a reminding message of the order, wherein the reminding message is used for indicating a dispatcher to place an object corresponding to the order in a preset area.
The reminding message can be understood as a reminding message for completing automatic order signing through the intelligent door lock, and a dispatcher is reminded of completing order signing operation. The preset area can be understood as a monitorable area in the intelligent door lock for supervising the order items signed in. The object referred to herein may be understood as a specific item contained in the order to be delivered, and may be an express package or a time-out food.
Furthermore, when the intelligent door lock finishes order signing, the reminding message of completing signing can be displayed to the delivery person, the delivery person confirms that the order finishes automatic signing by checking the reminding message, and then the object corresponding to the order is placed in a preset area, and the delivery task is finished.
According to the order processing method provided by the embodiment of the invention, the validity of order information is judged by acquiring the input order information and comparing the acquired order information with the target order in the order set; when the order information is determined to be valid, generating a temporary passing authority of a dispatcher, and when the order is invalid, contacting a user through the dispatcher to confirm to generate a temporary passing authority corresponding to the valid order information, so that the dispatcher can bring the order from an initial position to a designated signing target position in the order information by using the temporary passing authority; when the dispatcher is determined to be in the target position, the intelligent door lock is controlled to execute automatic signing operation of the order, a signing picture set or a signing video is collected through a camera and displayed to the dispatcher, and the dispatching task is finished; and then the order is signed in a contactless manner, and the safety management capability is improved, so that the technical effect of safe, convenient and contactless signing in the order can be realized.
Fig. 4 is a flowchart illustrating another order processing method according to an embodiment of the invention. Fig. 4 is introduced on the basis of a first order processing method. According to the diagram provided in fig. 4, the order processing method specifically further includes:
s401, acquiring the input order information, wherein the order information is input from an initial position.
The order information may be an express order number or a take-away order number generated by online shopping. The initial position may be understood as the position where the delivery person arrives at the entrance set at the cell gate where the order address is located, and is the same as that described in fig. 1, and in this embodiment, the initial position represents the cell entrance.
Further, when the order item is taken to the initial position by the delivery person, the order information is manually input or is input in an automatic scanning mode, the server acquires the input order information to inquire, and matched order information is searched.
In a possible example scenario, a user purchases and places an order on the internet, order information is generated, the order information is sent to a corresponding server by associating with a building system where the user is located, and the order information is synchronously stored in a user order database in the intelligent building system. When the deliverer arrives at a district entrance guard position designated by the order or an office building hall designated by the order, the deliverer scans order information and sends the order information to the intelligent building system to obtain the current order information to be matched and confirmed.
S402, when the order information is determined to be valid, generating a temporary passing authority of the dispatcher, wherein the temporary passing authority is used for indicating the passing authorization of the dispatcher for holding the order information from the initial position to the target position.
The temporary passing right can be understood as the access right which is required to pass when the deliverer reaches the target position specified by the order from the initial position. The order dispatching work can be completed within a set time period by utilizing the temporary passing authority.
In an alternative scheme, the effective times of the temporary communication permission can be set to be one time, after the temporary passing permission is opened, when an access control device is passed through each time, the effective times of use is triggered once, if the access control device leaves, the temporary passing permission of the current access control device is invalid, and the corresponding access control device can send a warning of opening failure.
In an alternative scheme, the temporary passing authority can be regenerated by a dispatcher contacting a purchase order user, so that safe and convenient delivery is guaranteed.
Further, when the entered order information is subjected to search matching, the validity of the order information is determined. And when the order information is determined to be valid, generating a temporary passing right, and providing the temporary passing right for the deliverer to safely reach the target position.
In a possible example scenario, the intelligent building system compares whether the current order information and the user's order belong to the same order, determines the real validity of the currently dispatched order information, and generates the temporary passing authority.
In an alternative scheme, when a dispatcher carries an order to read the temporary right of way, the right of way of the entrance guard of the community where the order purchasing user is located is opened, the effective use times are once, similarly, when the dispatcher reaches the entrance guard of the building where the user is located, the temporary right of way is opened, the only one right of way is started, and dispatching operation is carried out within a set half-hour time period. When a dispatcher carries an order to enter an elevator entrance guard of a residential building where a user is located, the only one-time use permission of the elevator where the user is located is opened through the temporary passing permission, and dispatching operation is completed within a half-hour time period.
And S403, when the dispatcher is determined to be in the target position, the intelligent door lock is controlled to execute order signing operation.
Furthermore, when the deliverer reaches the target position, the intelligent door lock at the target position is awakened, the automatic signing operation is started through the visual module on the intelligent door lock, the order information is confirmed and signed, and the safe and convenient non-contact order signing technical effect of the order is realized.
In a possible example scenario, when a dispatcher reaches a specific number designated on order information, a visualization module of an intelligent door lock on a door is awakened, the order information is scanned and confirmed, when the order information is confirmed to be correct, an image or video corresponding to the order information is uploaded to an intelligent building system, the intelligent building system is synchronously sent to a user, automatic signing processing is completed, and then contactless order signing is achieved.
S404, acquiring order information by controlling a camera on the intelligent door lock, and acquiring a collection picture and/or a collection video for order collection.
The camera referred to herein can be understood as an image or video capturing device for capturing image information and/or video information within a target range, and transmitting and storing the image information and/or video information. The sign-on picture set can be understood as picture data carrying order information, the sign-on video can be understood as video content carrying order information, and the video content can also be a video of a complete appearance of an article corresponding to the order information.
Further, the intelligent door lock is awakened to start working, a picture set of order information is collected through a camera on the intelligent door lock or an appearance video carrying an article corresponding to the order is recorded, and the collected picture set or video is stored to serve as a basis for automatic order sign-in.
S405, controlling the intelligent door lock to display a reminding message of the order, wherein the reminding message is used for indicating a dispatcher to place an object corresponding to the order in a preset area.
The reminding message can be understood as a reminding message for completing automatic order signing through the intelligent door lock, and reminding a dispatcher that the order signing operation is completed. The preset area can be understood as a monitorable area in the intelligent door lock for supervising the order items signed in. The object referred to herein may be understood as a specific item contained in the order to be delivered, and may be an express package or a time-out food.
Further, when the intelligent door lock finishes order signing, the reminding message of completing signing is displayed to the delivery person, the delivery person confirms that the order finishes automatic signing by checking the reminding message, and then the object corresponding to the order is placed in a preset area, and the delivery task is finished.
In a possible example scene, a dispatcher places an express package or take-away food into a visual area of an intelligent door lock, acquires order number information and user address information of the express package or the take-away food through a camera on the intelligent door lock, generates a collection of signed pictures, displays the collection of signed pictures for the dispatcher to check, and completes automatic signing operation; or the appearance video containing the order information and the express package or the take-away food outer package is input through a camera on the intelligent door lock and sent to the user as a sign-in basis to remind the user that the non-contact order sign-in processing is finished, and finally the express package or the take-away food corresponding to the order is placed in an area which can be monitored by the intelligent door lock.
S406, after the object corresponding to the order is placed in the preset area, whether the user appears in the preset area is detected.
Furthermore, after the order is signed, the object corresponding to the order is placed in a preset area of the intelligent door lock, and the supervision mode is started. And detecting whether a target user to which the order belongs exists in a preset area at regular time, and if the target user is detected, carrying out receiving processing on an object corresponding to the order.
S407, when the user appears in the preset area, controlling a camera on the intelligent door lock to wake up, monitoring the preset area by using the camera to obtain a monitoring video, and sending the monitoring video to the terminal.
Further, when the intelligent door lock is monitored in a preset area, if the user is detected to appear, the camera of the intelligent door lock is awakened, the monitoring mode is started, the user appearing in the preset area is subjected to video input, the appearance information and the action content of the user are input, and the input video is sent to the terminal through the server to remind the terminal user.
S408, when the user appears in the preset area, the user identity of the user is determined.
The user identity can be understood as whether the user is a user for purchasing orders or other users who illegally invade the preset area.
Furthermore, a camera on the intelligent door lock monitors users appearing in a preset area, and the identities of the users are judged by comparing the users with pre-stored picture information or video information of target users, so that whether the users are illegal visitors or the target users is obtained.
And S409, controlling the intelligent door lock to trigger an alarm event when the user identity is the visitor.
A visitor as referred to herein may be understood as a sign-on user that does not correspond to an order.
Furthermore, when the intelligent door lock judges that the user appearing in the preset area is the visitor, the intelligent door lock determines that the user is not the target user signing for the order, triggers an alarm event through the internal voice alarm function module, prompts the visitor to leave as soon as possible, and informs the user purchasing the order to pay attention.
In a possible example scenario, an illegal visitor is detected through a visualization module of an intelligent door lock of a user, and an alarm device connected with the intelligent door lock is started to remind the illegal visitor to leave as soon as possible.
And S410, after the order signing operation is completed, deleting the order information in the order set to complete the updating of the order set.
Further, after the automatic order signing is completed, the signed processing information is sent to the server and the intelligent building system through the intelligent door lock, the obtained target order is deleted through comparing the order sets in the intelligent building system, the real-time updating of the order sets is guaranteed, and a storage space is provided for a user to generate a new target order for purchasing articles next time.
According to the order processing method provided by the embodiment of the invention, the entered order information is acquired, the acquired order information is matched with the pre-associated order information in the database, and the validity of the order information is judged; when the order information is determined to be valid, generating a temporary passing authority of the dispatcher, so that the dispatcher can take the order from the initial position to a designated sign-in target position in the order information by using the temporary passing authority; when the order sender is determined to be located at the target position, the camera on the intelligent door lock on the target position is controlled to record the collection of the signed pictures or the signed videos, the non-contact automatic signing operation of the order is completed, the monitoring mode of the intelligent door lock on the object corresponding to the order is started, and when an illegal visitor is monitored, the alarm device is started, so that the safety management capability is improved, and the technical effect of safe and convenient non-contact signing of the order can be achieved.
Fig. 5 is a schematic structural diagram of an order processing apparatus according to an embodiment of the present invention; according to the diagram provided in fig. 5, the order processing apparatus specifically comprises:
an obtaining module 51, configured to obtain entered order information, where the order information is entered from an initial position;
the passing module 52 is configured to generate a temporary passing right of the dispatcher when the order information is determined to be valid, where the temporary passing right is used to indicate that the dispatcher carries a passing authorization from the initial position to the target position of the order information;
and the control module 53 is used for controlling the intelligent door lock to execute the order signing operation when the dispatcher is determined to be at the target position.
The order processing apparatus provided in this embodiment may be the order processing apparatus shown in fig. 5, and may execute all steps of the order processing method shown in fig. 2 to 4, so as to further achieve the technical effects of the order processing method shown in fig. 2 to 4, and for brevity, refer to the related descriptions of fig. 2 to 4, which are not repeated herein.
Fig. 6 is a schematic structural diagram of an intelligent building system according to an embodiment of the present invention; according to the diagram provided in fig. 6, the intelligent building system specifically includes:
the acquisition module 61 is used for acquiring the recorded order information, and the order information is recorded from the initial position;
the passing module 62 is configured to generate a temporary passing right of the dispatcher when the order information is determined to be valid, where the temporary passing right is used to indicate that the dispatcher carries a passing authorization from the initial position to the target position for the order information;
and the control module 63 is used for controlling the intelligent door lock to execute order signing operation when the dispatcher is determined to be at the target position.
The intelligent building system provided in this embodiment may be the intelligent building system shown in fig. 6, and may perform all the steps of the order processing method shown in fig. 2 to 4, so as to achieve the technical effect of the order processing method shown in fig. 2 to 4, and for brevity, it is described with reference to fig. 2 to 4, which is not described herein again.
Fig. 7 is a schematic structural diagram of a server according to an embodiment of the present invention, where the server 700 shown in fig. 7 includes: at least one processor 701, memory 702, at least one network interface 704, and other user interfaces 703. The various components in server 700 are coupled together by a bus system 705. It is understood that the bus system 705 is used to enable communications among the components. The bus system 705 includes a power bus, a control bus, and a status signal bus in addition to a data bus. But for clarity of illustration the various busses are labeled as the bus system 705 in figure 7.
The user interface 703 may include, among other things, a display, a keyboard, or a pointing device (e.g., a mouse, trackball, touch pad, or touch screen, among others.
It is to be understood that the memory 702 in embodiments of the present invention may be either volatile memory or nonvolatile memory, or may include both volatile and nonvolatile memory. The non-volatile Memory may be a Read-Only Memory (ROM), a Programmable ROM (PROM), an Erasable PROM (EPROM), an Electrically Erasable PROM (EEPROM), or a flash Memory. Volatile Memory can be Random Access Memory (RAM), which acts as external cache Memory. By way of illustration and not limitation, many forms of RAM are available, such as Static random access memory (Static RAM, SRAM), Dynamic Random Access Memory (DRAM), Synchronous Dynamic random access memory (Synchronous DRAM, SDRAM), Double Data Rate Synchronous Dynamic random access memory (ddr Data Rate SDRAM, ddr SDRAM), Enhanced Synchronous SDRAM (ESDRAM), synchlronous SDRAM (SLDRAM), and Direct Rambus RAM (DRRAM). The memory 702 described herein is intended to comprise, without being limited to, these and any other suitable types of memory.
In some embodiments, memory 702 stores the following elements, executable units or data structures, or a subset thereof, or an expanded set thereof: an operating system 7021 and application programs 7022.
The operating system 7021 includes various system programs, such as a framework layer, a core library layer, a driver layer, and the like, for implementing various basic services and processing hardware-based tasks. The application 7022 includes various applications, such as a Media Player (Media Player), a Browser (Browser), and the like, for implementing various application services. Programs that implement methods in accordance with embodiments of the present invention can be included within application program 7022.
In the embodiment of the present invention, the processor 701 is configured to execute the method steps provided by the method embodiments by calling a program or an instruction stored in the memory 702, specifically, a program or an instruction stored in the application 7022, for example, and includes:
acquiring the input order information, wherein the order information is input from an initial position; when the order information is determined to be valid, generating a temporary passing authority of the deliverer, wherein the temporary passing authority is used for indicating the passing authorization of the deliverer for holding the order information from an initial position to a target position; and when the dispatcher is determined to be at the target position, the intelligent door lock is controlled to execute the order signing operation.
The method disclosed in the above embodiments of the present invention may be applied to the processor 701, or implemented by the processor 701. The processor 701 may be an integrated circuit chip having signal processing capabilities. In implementation, the steps of the above method may be implemented by integrated logic circuits of hardware or instructions in the form of software in the processor 701. The Processor 701 may be a general-purpose Processor, a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), an off-the-shelf Programmable Gate Array (FPGA) or other Programmable logic device, discrete Gate or transistor logic device, or discrete hardware components. The various methods, steps and logic blocks disclosed in the embodiments of the present invention may be implemented or performed. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like. The steps of the method disclosed in connection with the embodiments of the present invention may be directly implemented by a hardware decoding processor, or implemented by a combination of hardware and software elements in the decoding processor. The software elements may be located in ram, flash, rom, prom, or eprom, registers, among other storage media that are well known in the art. The storage medium is located in the memory 702, and the processor 701 reads the information in the memory 702 and performs the steps of the above method in combination with the hardware thereof.
It is to be understood that the embodiments described herein may be implemented in hardware, software, firmware, middleware, microcode, or any combination thereof. For a hardware implementation, the Processing units may be implemented within one or more Application Specific Integrated Circuits (ASICs), Digital Signal Processors (DSPs), Digital Signal Processing Devices (DSPDs), Programmable Logic Devices (PLDs), Field Programmable Gate Arrays (FPGAs), general purpose processors, controllers, micro-controllers, microprocessors, other electronic units configured to perform the functions described herein, or a combination thereof.
For a software implementation, the techniques described herein may be implemented by means of units performing the functions described herein. The software codes may be stored in a memory and executed by a processor. The memory may be implemented within the processor or external to the processor.
The server provided in this embodiment may be the server shown in fig. 7, and may execute all the steps of the order processing method shown in fig. 2 to 4, so as to achieve the technical effects of the order processing method shown in fig. 2 to 4, which please refer to the related descriptions of fig. 2 to 4 for brevity, and is not described herein again.
The embodiment of the invention also provides a storage medium (computer readable storage medium). The storage medium herein stores one or more programs. Among others, the storage medium may include volatile memory, such as random access memory; the memory may also include non-volatile memory, such as read-only memory, flash memory, a hard disk, or a solid state disk; the memory may also comprise a combination of memories of the kind described above.
When one or more programs in the storage medium are executable by one or more processors, the order processing method executed on the server side is realized.
The processor is used for executing the order processing program stored in the memory to realize the following steps of the order processing method executed on the server side:
acquiring the input order information, wherein the order information is input by a dispatcher at an initial position; when the order information is determined to be valid, generating a temporary passing authority of the deliverer, wherein the temporary passing authority is used for indicating the passing authorization of the deliverer for holding the order information from an initial position to a target position; and when the dispatcher is determined to be at the target position, the intelligent door lock is controlled to execute the order signing operation.
Those of skill would further appreciate that the various illustrative components and algorithm steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware, computer software, or combinations of both, and that the various illustrative components and steps have been described above generally in terms of their functionality in order to clearly illustrate this interchangeability of hardware and software. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the implementation. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present invention.
The steps of a method or algorithm described in connection with the embodiments disclosed herein may be embodied in hardware, a software module executed by a processor, or a combination of the two. A software module may reside in Random Access Memory (RAM), memory, Read Only Memory (ROM), electrically programmable ROM, electrically erasable programmable ROM, registers, hard disk, a removable disk, a CD-ROM, or any other form of storage medium known in the art.
The above-mentioned embodiments, objects, technical solutions and advantages of the present invention are further described in detail, it should be understood that the above-mentioned embodiments are only examples of the present invention, and are not intended to limit the scope of the present invention, and any modifications, equivalent substitutions, improvements and the like made within the spirit and principle of the present invention should be included in the scope of the present invention.
Claims (11)
1. An order processing method, comprising:
acquiring input order information, wherein the order information is input from an initial position;
when the order information is determined to be valid, generating a temporary passing authority of a delivery person, wherein the temporary passing authority is used for indicating the delivery person to carry passing authorization of the order information from the initial position to a target position;
and when the dispatcher is determined to be at the target position, executing order signing operation by controlling the intelligent door lock.
2. The method of claim 1, wherein prior to obtaining the entered order information, the method further comprises:
receiving a target order sent by a terminal, and adding the target order to an order set;
the determining that the order information is valid includes:
comparing the order information with the target orders in the order set;
and when the order information is consistent with the target orders in the order set, determining that the order information is valid.
3. The method of claim 2, further comprising:
when the order information is inconsistent with the target order in the order set, determining that the order information is invalid;
sending the information that the order information is lost to the terminal so that the terminal confirms the order information;
and when a confirmation message of the terminal for the order information is received, generating a temporary passing permission of the dispatcher.
4. The method of claim 1, wherein the performing the order-taking operation by controlling the smart door lock comprises:
acquiring the order information and acquiring a signing picture set and/or a signing video for signing on the order by controlling a camera on the intelligent door lock;
and or (b) a,
and controlling the intelligent door lock to display a reminding message of the order, wherein the reminding message is used for indicating the deliverer to place the object corresponding to the order in a preset area.
5. The method of claim 4, further comprising:
after the object corresponding to the order is placed in a preset area, detecting whether a user appears in the preset area;
and when determining that the user appears in the preset area, controlling a camera on the intelligent door lock to wake up, monitoring the preset area by using the camera to obtain a monitoring video, and sending the monitoring video to the terminal.
6. The method of claim 5, further comprising:
when the user appears in the preset area, determining the user identity of the user;
and when the user identity is a visitor, controlling the intelligent door lock to trigger an alarm event.
7. The method according to any one of claims 1-6, further comprising:
and after the signing operation of the order is completed, deleting the order information in the order set so as to complete the updating of the order set.
8. An order processing apparatus, comprising:
the acquisition module is used for acquiring the input order information, and the order information is input by a dispatcher at an initial position;
the passing module is used for generating a temporary passing authority of the delivery person when the order information is determined to be valid, wherein the temporary passing authority is used for indicating that the delivery person carries a passing authorization from the initial position to a target position of the order information;
and the control module is used for controlling the intelligent door lock to execute order signing operation when the dispatcher is determined to be in the target position.
9. An intelligent building system, comprising:
the acquisition module is used for acquiring the input order information, and the order information is input by a dispatcher at an initial position;
the passing module is used for generating a temporary passing authority of the delivery person when the order information is determined to be valid, wherein the temporary passing authority is used for indicating that the delivery person carries a passing authorization from the initial position to a target position of the order information;
and the control module is used for controlling the intelligent door lock to execute order signing operation when the dispatcher is determined to be in the target position.
10. A server, comprising: a processor and a memory, the processor being configured to execute the order processing program stored in the memory to implement the order processing method of any one of claims 1 to 7.
11. A storage medium storing one or more programs executable by one or more processors to implement the order processing method of any one of claims 1 to 7.
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| CN116823084A (en) * | 2023-06-28 | 2023-09-29 | 江苏同为科技有限公司 | Intelligent building collaborative management method and system |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN116823084A (en) * | 2023-06-28 | 2023-09-29 | 江苏同为科技有限公司 | Intelligent building collaborative management method and system |
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