CN114844995A - Information processing method, server and terminal - Google Patents
Information processing method, server and terminal Download PDFInfo
- Publication number
- CN114844995A CN114844995A CN202210360429.6A CN202210360429A CN114844995A CN 114844995 A CN114844995 A CN 114844995A CN 202210360429 A CN202210360429 A CN 202210360429A CN 114844995 A CN114844995 A CN 114844995A
- Authority
- CN
- China
- Prior art keywords
- terminal
- service
- push
- message
- server
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 230000010365 information processing Effects 0.000 title claims abstract description 23
- 238000003672 processing method Methods 0.000 title claims abstract description 20
- 230000008859 change Effects 0.000 claims abstract description 89
- 238000000034 method Methods 0.000 claims abstract description 25
- 238000013507 mapping Methods 0.000 claims abstract description 13
- 238000004891 communication Methods 0.000 claims abstract description 11
- 230000004044 response Effects 0.000 claims description 13
- 230000001413 cellular effect Effects 0.000 claims description 8
- 230000003993 interaction Effects 0.000 description 13
- 238000010586 diagram Methods 0.000 description 7
- 238000012545 processing Methods 0.000 description 7
- 230000000007 visual effect Effects 0.000 description 5
- 238000013508 migration Methods 0.000 description 4
- 230000005012 migration Effects 0.000 description 4
- 230000005540 biological transmission Effects 0.000 description 3
- 238000005516 engineering process Methods 0.000 description 3
- 230000002452 interceptive effect Effects 0.000 description 3
- 238000012986 modification Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 230000001360 synchronised effect Effects 0.000 description 2
- 238000012937 correction Methods 0.000 description 1
- 238000012423 maintenance Methods 0.000 description 1
Images
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
- H04M3/53366—Message disposing or creating aspects
- H04M3/53383—Message registering commands or announcements; Greetings
Abstract
The application discloses an information processing method, a server and a terminal, and relates to the technical field of communication. The method comprises the following steps: updating a push token list under the condition that the terminal is determined to subscribe the preset service and the preset service is changed, wherein the push token list is used for representing the mapping relation between the terminal and the preset service; generating a push message according to the updated push token list, wherein the push message is used for notifying the terminal that the subscribed preset service changes; and sending a push message to a message push server so that the message push server forwards the push message to the terminal, so that the terminal can acquire the change information of the preset service and the service data corresponding to the change information based on the push message. The method and the device can generate the push message in time under the condition that the preset service is changed, so that the terminal is prevented from frequently sending out-of-band short messages to the server, the short message cost of the terminal is reduced, and the use experience of a user is improved.
Description
Technical Field
The present application relates to the field of communications technologies, and in particular, to an information processing method, a server, and a terminal.
Background
The voice mail service is a service based on various networks and mainly has voice information interaction, and the voice mail service can enable an operator server to provide services such as storing, forwarding and extracting voice information for a user terminal. When the client installed on the user terminal is not connected to the internet, the operator server sends the message to the user terminal (e.g., a smart phone, etc.) in the form of a short message, and synchronizes the message to an Interactive Voice Response (IVR) platform of the user, so that the user can conveniently view the message through various different ways.
However, in a Visual Voice Mail (VVM) service, when a status query between a client and a server is performed in an out-of-band short message manner, since the out-of-band short message is invisible to a terminal, the client installed in the terminal may intercept the out-of-band short message; when a terminal fails (for example, some software installed in the terminal conflicts or software crashes), the voice mailbox client on the terminal frequently sends out-of-band short messages to the server, so that the data processing pressure of the server is increased, the short message cost of the terminal is improved, and the use experience of a user is reduced.
Disclosure of Invention
Therefore, the application provides an information processing method, a server and a terminal, and solves the problems of how to reduce the short message cost of a user and reduce the data processing amount of the server.
In order to achieve the above object, a first aspect of the present application provides an information processing method, which is applied to a service server, where the service server is communicatively connected to a message push server and a terminal, and the method includes: updating a push token list under the condition that the terminal is determined to subscribe the preset service and the preset service is changed, wherein the push token list is used for representing the mapping relation between the terminal and the preset service; generating a push message according to the updated push token list, wherein the push message is used for notifying the terminal that the subscribed preset service changes; and sending a push message to a message push server so that the message push server forwards the push message to the terminal, so that the terminal can acquire the change information of the preset service and the service data corresponding to the change information based on the push message.
In some specific implementations, before updating the push token list when it is determined that the terminal has subscribed to the preset service and the preset service is changed in service, the method further includes:
Responding to a service ordering request sent by a terminal, and acquiring an identifier of the terminal and a service type required to be ordered by the terminal;
under the condition that the type of the service to be ordered by the terminal is determined to be a preset service, establishing a push token list according to the identifier of the terminal;
wherein pushing the token list comprises: the system comprises an identifier of a terminal and at least one push token, wherein the push token is used for representing service change information of a preset service.
In some implementations, pushing the token list includes: the service identifier is used for representing the service type ordered by the terminal;
generating a push message according to the updated push token list, including:
acquiring a service identifier corresponding to the identifier of the terminal according to the updated push token list;
generating a push token to be processed under the condition that the service identifier corresponding to the identifier of the terminal is determined to be the preset service type ordered by the terminal;
and generating a push message according to the identifier of the terminal and the push token to be processed.
In some implementations, pushing a message includes: an operator identification;
sending a push message to a message push server so that the message push server forwards the push message to a terminal, comprising:
Sending a push message including an operator identifier to a message push server so that the message push server determines a target gateway according to the operator identifier and forwards the push message to the target gateway so that the target gateway forwards the push message to a terminal;
the target gateway is used for determining a target address corresponding to the terminal based on the operator identifier and the identifier of the terminal.
In some implementations, pushing the message further includes: at least one of time information, out-of-band command information, and payload information;
the out-of-band command information is used for indicating the terminal to perform corresponding business operation, and the business operation corresponds to the change information of the preset business.
In some implementations, the provisioning service includes: at least one of a voice mail service, an image information service, and a video service.
In order to achieve the above object, a second aspect of the present application provides an information processing method, which is applied to a terminal, where the terminal is communicatively connected to a message push server and a service server, and the method includes: acquiring change information corresponding to a preset service subscribed by a terminal in response to a push message transmitted by a service server and forwarded by a message push server; updating the state information of the client installed in the terminal according to the change information corresponding to the preset service; and acquiring the service data corresponding to the change information from the service server according to the updated state information of the client.
In some implementations, the terminal and the service server are connected via a cellular network or a local area network;
before the change information corresponding to the preset service subscribed by the terminal is acquired in response to the push message forwarded by the message push server and sent by the service server, the method further includes:
sending a service ordering request to a service server through a cellular network or a local area network, wherein the service ordering request comprises an identifier of a terminal and the type of a service to be ordered by the terminal is a preset service;
and responding to a service ordering response fed back by the service server, and determining that the service server successfully orders the preset service for the terminal.
In order to achieve the above object, a third aspect of the present application provides a service server, where the service server is communicatively connected to a message push server and a terminal, and the service server includes: the push token list updating module is configured to update a push token list under the condition that the terminal is determined to subscribe the preset service and the preset service is changed, wherein the push token list is used for representing the mapping relation between the terminal and the preset service; the generation module is configured to generate a push message according to the updated push token list, wherein the push message is used for notifying the terminal that the subscribed preset service changes; the sending module is configured to send a push message to the message push server so that the message push server forwards the push message to the terminal, so that the terminal can obtain change information of the preset service and service data corresponding to the change information based on the push message.
In order to achieve the above object, a fourth aspect of the present application provides a terminal, where the terminal is communicatively connected to a message push server and a service server, and the terminal includes: the change information acquisition module is configured to respond to a push message forwarded by the message push server and sent by the service server and acquire change information corresponding to a preset service subscribed by the terminal; the state updating module is configured to update the state information of the client installed in the terminal according to the change information corresponding to the preset service; and the service data acquisition module is configured to acquire service data corresponding to the change information from the service server according to the updated state information of the client.
According to the information processing method, the server and the terminal, when the terminal is determined to subscribe the preset service and the preset service is changed, a push token list is updated, wherein the push token list is used for representing the mapping relation between the terminal and the preset service, so that the server can record the change condition of the preset service ordered by the terminal in time; generating a push message according to the updated push token list, wherein the push message is used for notifying the terminal that the service of the subscribed preset service is changed, and the push message can be generated in time under the condition that the service of the preset service is changed, so that the terminal is prevented from frequently sending out-of-band short messages to the server, and the short message cost of the terminal is reduced; the method comprises the steps that a push message is sent to a message push server, and the message push server can rapidly forward the push message to a terminal, so that the terminal can rapidly and accurately obtain change information of a preset service and service data corresponding to the change information based on the push message, the service quality of the terminal is improved, and the use experience of a user is improved.
Drawings
The accompanying drawings are included to provide a further understanding of the embodiments of the application and are incorporated in and constitute a part of this specification, illustrate embodiments of the application and together with the description serve to explain the principles of the application. The above and other features and advantages will become more apparent to those skilled in the art by describing in detail exemplary embodiments thereof with reference to the attached drawings.
Fig. 1 is a schematic flowchart illustrating an information processing method according to an embodiment of the present application.
Fig. 2 is a schematic flow chart illustrating an information processing method according to another embodiment of the present application.
Fig. 3 is a flowchart illustrating an information processing method according to still another embodiment of the present application.
Fig. 4 is a block diagram illustrating a service server according to an embodiment of the present disclosure.
Fig. 5 shows a block diagram of a terminal according to an embodiment of the present application.
Fig. 6 is a block diagram showing components of an information processing system according to an embodiment of the present application.
Fig. 7 is a flowchart illustrating a working method of an information processing system according to an embodiment of the present application.
In the drawings:
400: the service server 401: push token list update module
402: the generation module 403: transmission module
500: the terminal 501: change information acquisition module
502: the status update module 503: service data acquisition module
601: VVM traffic server 602: message push server gateway
603: the message push server 604: VVM client
Detailed Description
The following detailed description of embodiments of the present application will be made with reference to the accompanying drawings. It should be understood that the detailed description and specific examples, while indicating the present application, are given by way of illustration and explanation only, and are not intended to limit the present application. It will be apparent to one skilled in the art that the present application may be practiced without some of these specific details. The following description of the embodiments is merely intended to provide a better understanding of the present application by illustrating examples thereof.
To make the objects, technical solutions and advantages of the present application more clear, the following detailed description of the embodiments of the present application will be made with reference to the accompanying drawings.
The Voice mailbox service can support traditional Interactive Voice Response (IVR), and seamlessly interfaces with a traditional IVR Voice platform through a website and/or a client; the voice technology with high recognition rate and the characteristic text-to-speech dual-display technology are adopted, so that the use experience of a user can be improved. In addition, the user can flexibly set individual telephone prompt tones, and politely reject any telephone which is not wanted to be accessed; the call forwarding is easily set, and any incoming call is not missed. When a user uses a client on a terminal, an account does not need to be registered; however, when a user logs in a website, an account needs to be registered.
In the voice mailbox service, at least one visual path of a Web page, a client and multimedia message issuing is provided for a user through visual processing, and information sent by opposite-end equipment is obtained. Through the visual processing of the voice mailbox service, the user operation is more convenient, the use experience of the user is improved, and the method has wide commercial value.
When the client on the terminal is in an offline state (for example, when the terminal is in an offline state), the message left in the voice mailbox service is sent to the terminal (for example, a smart phone used by the user, etc.) in the form of a short message, and the message left is also synchronized to the IVR voice platform and the website of the user. The user can view the message in the two different ways. And, the application software corresponding to the voice mailbox service can be downloaded free of charge. The data flow fee generated by the terminal using the voice mail service is collected by the operator server; the communication charge generated by using the voice mailbox is the same as the communication charge directly used on the terminal, and the member of the voice mailbox service can pay the communication charge by adopting a monthly payment system.
However, when the terminal fails (for example, some software installed in the terminal conflicts or the software crashes), the terminal frequently sends out-of-band short messages to the server, which increases the cost of the short messages of the terminal; particularly, if the terminal is in the international roaming state, the terminal generates a large amount of international roaming short message cost, and the use experience of the user is reduced.
In view of the above problems, the application provides an information processing method, a server and a terminal, which can generate a push message in time when a preset service is changed, so as to avoid the terminal frequently sending out-of-band short messages to the server, reduce the cost of the short messages of the terminal, and improve the use experience of a user.
Fig. 1 is a schematic flowchart illustrating an information processing method according to an embodiment of the present application. The method can be applied to a service server which is in communication connection with a message push server and a terminal. As shown in fig. 1, the information processing method includes, but is not limited to, the following steps.
Step S101, updating a push token list when the terminal is determined to subscribe the preset service and the preset service is changed.
The push token list is used for representing the mapping relation between the terminal and the preset service. The push token list can be used for knowing which type of preset service is specifically ordered by the terminal, and the push token list is updated under the condition that the preset service is changed, so that the updated push token list can represent the change information of the preset service, the follow-up processing is facilitated, and the error ratio of the information is reduced.
And step S102, generating a push message according to the updated push token list.
The push message is used for notifying the terminal that the service of the subscribed preset service is changed.
For example, the push message may include an identification of the terminal to facilitate sending the push message to the corresponding terminal; the push message may further include a mapping relationship between the preset service and the identifier of the terminal, so that the terminal learns that the preset service ordered by the terminal is changed, and the terminal adjusts the corresponding operation in time according to the changed information, so as to quickly learn updated information (for example, a video file updated by a server, message information sent by other terminals to the current terminal, and the like), and improve the efficiency of learning new information by the terminal.
Step S103, sending a push message to the message push server, so that the message push server forwards the push message to the terminal, so that the terminal can obtain the change information of the preset service and the service data corresponding to the change information based on the push message.
Through the forwarding of the message push server, the terminal can know the change information of the preset service ordered by the terminal through the received push message without sending out the out-of-band short message again, the short message cost of the terminal is reduced, the terminal can know the updated information in an accelerated manner, the omission of new information is avoided, and the use experience of a user is improved.
In this embodiment, when it is determined that the terminal has subscribed to the preset service and the preset service is changed, a push token list is updated, where the push token list is used to represent a mapping relationship between the terminal and the preset service, so that the server can record a change condition of the preset service ordered by the terminal in time; generating a push message according to the updated push token list, wherein the push message is used for notifying the terminal that the service of the subscribed preset service is changed, and the push message can be generated in time under the condition that the service of the preset service is changed, so that the terminal is prevented from frequently sending out-of-band short messages to the server, and the short message cost of the terminal is reduced; the method comprises the steps that a push message is sent to a message push server, and the message push server can rapidly forward the push message to a terminal, so that the terminal can rapidly and accurately acquire change information of a preset service and service data corresponding to the change information based on the push message, the service quality of the terminal is improved, and the use experience of a user is improved.
Fig. 2 is a schematic flow chart illustrating an information processing method according to another embodiment of the present application. The method can be applied to a service server which is in communication connection with a message push server and a terminal. The difference between this embodiment and the previous embodiment is: under the condition that the service type required to be ordered by the terminal is determined to be the preset service, a push token list is established according to the identification of the terminal, the corresponding relation between the terminal and the change information of the ordered preset service can be made clear through the push token list, so that the server can quickly provide the push service of service change for the terminal through the push token list, and the terminal can timely know the change condition of the ordered preset service.
As shown in fig. 2, the information processing method includes, but is not limited to, the following steps.
Step S201, in response to a service subscription request sent by a terminal, acquiring an identifier of the terminal and a service type to be subscribed by the terminal.
Wherein, the service order request comprises: the identification of the terminal and the type of service to be subscribed by the terminal.
For example, if a terminal needs to subscribe to a VVM service, a service subscription request sent by the terminal includes information such as an identifier of the terminal (e.g., an International Mobile Subscriber Identity (IMSI), a Mobile Subscriber number (MSISDN), and the like), and an identifier of a VVM service type.
By acquiring the service type to be ordered by the terminal, the server can make clear the requirements of the terminal, accelerate the provision of the corresponding service for the terminal, and improve the use experience of the user.
Step S202, under the condition that the service type required to be ordered by the terminal is determined to be a preset service, a push token list is established according to the identification of the terminal.
Wherein pushing the token list comprises: the system comprises an identifier of a terminal and at least one push token, wherein the push token is used for representing service change information of a preset service.
It should be noted that the identifier of the terminal may correspond to the push token list, and different terminals correspond to different push token lists, so that the service server can provide different push services for multiple different terminals, thereby improving the accuracy of the push services, and enabling the terminal to know the change condition of the subscribed preset service in time.
In some implementations, the provisioning service includes: at least one of a voice mail service, an image information service, and a video service.
The voice mailbox service may include a VVM service, which enables the service server to provide services such as storing and forwarding of voice information and extracting voice information for the terminal. The image information service can provide service authority for the terminal, so that the terminal can check different image information and the like according to the service authority. The video service can provide service permission for viewing or playing the video file for the terminal, so that the terminal can quickly obtain the video data.
The preset services are represented by different types of services, so that the server can provide various different service services for the terminal, service requirements of the terminal in different dimensions are met, and the use experience of a user is improved.
Step S203, updating the push token list when it is determined that the terminal has subscribed to the preset service and the preset service is changed.
It should be noted that step S203 in this embodiment is the same as step S101 in the previous embodiment, and is not repeated herein.
And step S204, generating a push message according to the updated push token list.
In some implementations, pushing the message further includes: at least one of time information, out-of-band command information, and payload information; the out-of-band command information is used for indicating the terminal to perform corresponding business operation, and the business operation corresponds to the change information of the preset business.
For example, when the change information of the preset service is that the service server receives a new voice message, the out-of-band command information may be correspondingly expressed as an instruction for the terminal to perform a voice message update operation, so that the terminal can timely know the received new voice message, and information omission is avoided.
For another example, when the change information of the preset service is that data migration occurs in the service server, the out-of-band command information carries address information of the server after the data migration, so that the terminal can timely know the address of the server after the data migration, and acquire service data required by the terminal from the server after the data migration, thereby improving the efficiency of acquiring the service data by the terminal.
Step S205, sending a push message to the message push server, so that the message push server forwards the push message to the terminal, so that the terminal obtains the change information of the preset service and the service data corresponding to the change information based on the push message.
It should be noted that step S205 in this embodiment is the same as step S103 in the previous embodiment, and is not repeated herein.
In this embodiment, the service type to be ordered by the terminal is obtained from the service ordering request sent by the terminal, so that the server can clarify the requirement of the terminal and accelerate the provision of the corresponding service for the terminal; under the condition that the type of the service to be ordered by the terminal is determined to be a preset service, a push token list is established according to the identification of the terminal, the corresponding relation between the terminal and the change information of the ordered preset service can be determined through the push token list, and a server can rapidly provide the push service of service change for the terminal through the push token list; and then under the condition that the preset service is changed, a push message is generated in time, the terminal is indicated to perform service operation corresponding to the change information of the preset service through the push message, the mode that the terminal frequently sends out-of-band short messages to the server can be avoided, the service ordering condition of the server can be inquired, the information interaction times between the server and the terminal are reduced, and the short message cost of the terminal is reduced.
The embodiment of the present application provides another possible implementation manner, where pushing a token list includes: and the service identifier is used for representing the service type subscribed by the terminal. The step S102 or the step S204 may generate the push message according to the updated push token list, and may be implemented as follows.
Acquiring a service identifier corresponding to the identifier of the terminal according to the updated push token list; generating a push token to be processed under the condition that the service identifier corresponding to the identifier of the terminal is determined to be the preset service type ordered by the terminal; and generating a push message according to the identifier of the terminal and the push token to be processed.
The service identifier may be represented by a preset numerical value corresponding to the service type. For example, if the preset service types include: a first service type (with a value of 1), a second service type (with a value of 2), … …, a Kth service type (with a value of K), wherein K is an integer greater than or equal to 1; the service identification may be correspondingly denoted as 1, 2, … …, K.
The service identification is used for representing the service type ordered by the terminal, the searching speed of the server in the push token list terminal can be accelerated, the server can quickly find the service type corresponding to the identification of the terminal, the push token to be processed is generated under the condition that the service identification corresponding to the identification of the terminal is determined to be the preset service type ordered by the terminal, the push token to be processed is used for representing the preset service to be informed to the terminal that the ordered preset service is changed, the terminal is required to respond in time, so that a user can know the change information in time through the terminal, and the omission of the information is avoided.
The embodiment of the present application provides another possible implementation manner, where pushing a message includes: and (5) identifying the operator. The sending of the push message to the message push server in step S103 or step S205, so that the message push server forwards the push message to the terminal, may be implemented as follows: and sending a push message including the operator identifier to the message push server so that the message push server determines the target gateway according to the operator identifier and forwards the push message to the target gateway so that the target gateway forwards the push message to the terminal.
The target gateway is used for determining a target address corresponding to the terminal based on the operator identifier and the identifier of the terminal.
It should be noted that, different operators have different corresponding operator identities. For example, the PLMN may be used to represent the operator identity, or a predefined Bundle-ID may be used to represent the operator identity, where the Bundle-ID is in a one-to-one relationship with the operator server. And, the push message is only sent to the server corresponding to the specific Bundle-ID, and only the application program (for example, the client application of the VVM service) subscribing to such topic will use the push message
Sending a push message including an operator identifier to a message push server through a service server, enabling the message push server to determine a target gateway according to the operator identifier, the message push server can store network addresses of a plurality of gateways or identifiers of the gateways, so that the message push server can forward the push message to a target gateway corresponding to the operator identifier, further, the target gateway forwards the push message to the terminal, the terminal can timely know that the ordered preset service is changed without sending additional short messages to the service server, the short message cost of the terminal is saved, and the terminal can timely know the updating condition of the preset service, the message acquisition efficiency of the terminal is improved, so that the user experience is improved, and fig. 3 shows a flow diagram of an information processing method provided in another embodiment of the present application. The method can be applied to a terminal which is in communication connection with a message push server and a service server.
As shown in fig. 3, the information processing method includes, but is not limited to, the following steps.
Step S301, in response to the push message forwarded by the message push server and sent by the service server, obtaining change information corresponding to the preset service subscribed by the terminal.
The preset service subscribed by the terminal may include: at least one of a voice mail service, an image information service, and a video service. The voice mailbox service can comprise VVM service, and the service server can provide services of storing and forwarding voice information, extracting voice information and the like for the terminal. The image information service can provide service authority for the terminal, so that the terminal can check different image information and the like according to the service authority. The video service can provide service permission for viewing or playing the video file for the terminal, so that the terminal can quickly obtain the video data.
The change information corresponding to the preset service may be a plurality of different change information such as message addition, message correction, state change and the like in the preset service, so as to represent the change information of the preset service in different states.
In some implementations, the terminal and the service server are connected via a cellular network or a local area network; before the change information corresponding to the preset service subscribed by the terminal is acquired in response to the push message forwarded by the message push server and sent by the service server, the method further includes: sending a service order request to a service server through a cellular network or a local area network; and responding to a service ordering response fed back by the service server, and determining that the service server successfully orders the preset service for the terminal.
The service ordering request comprises an identifier of the terminal and the type of the service to be ordered by the terminal is a preset service.
It should be noted that, when the service server receives a service ordering request sent by the terminal, the service server may obtain a service type in the service ordering request in a message parsing manner, and when the service type is a preset service, the service server may establish a push token list based on an identifier of the terminal, where the push token list may include multiple push tokens, and different push tokens represent different states or change information of the service server, so that the service server may obtain a change condition of the preset service in time in a message pushing manner, thereby improving information obtaining efficiency of the terminal, and at the same time, reducing the number of short message interactions between the terminal and the service server, reducing the cost of short messages of the terminal, and improving user experience.
Step S302, updating the state information of the client installed in the terminal according to the change information corresponding to the preset service.
The state information of the client may include: the state of the system is any one of an initial state, a state of acquiring a new message, a state of deleting redundant information and a closed state. The change condition of the preset service is represented by different states, so that the client can quickly and timely acquire the update information corresponding to the preset service from the server, and the interaction efficiency of the information is improved.
Step S303, acquiring the service data corresponding to the change information from the service server according to the updated state information of the client.
For example, when the updated state information of the client is the state of acquiring a new message, a message update request may be sent to the service server, so that the service server may transmit the updated information to the terminal, which is convenient for the user to view.
For another example, when the updated state information of the client is a state of deleting redundant information, the storage space representing the terminal needs to be updated, so that the terminal can obtain more new information from the service server, and the information updating efficiency is improved.
In this embodiment, by responding to the push message forwarded by the message push server and sent by the service server, change information corresponding to the preset service subscribed by the terminal is obtained, so that the change condition of the preset service can be timely obtained, and the terminal can conveniently perform corresponding update; updating the state information of the client installed in the terminal according to the change information corresponding to the preset service, so that the state information of the client is matched with the state of the changed preset service, and the acquisition of the updated service information is accelerated; according to the updated state information of the client, the service data corresponding to the change information is acquired from the service server, so that a user can timely know the updated service information through the client installed on the terminal, the number of times that the terminal frequently sends out-of-band short messages to the server is reduced while the information interaction is enhanced, the short message cost of the terminal is reduced, and the use experience of the user is improved.
Fig. 4 shows a block diagram of a service server according to an embodiment of the present application. As shown in fig. 4, the service server is communicatively connected to the message push server and the terminal, and the service server 400 includes, but is not limited to, the following modules.
The push token list updating module 401 is configured to update a push token list when it is determined that the terminal has subscribed to the preset service and the preset service is changed, where the push token list is used to represent a mapping relationship between the terminal and the preset service.
A generating module 402, configured to generate a push message according to the updated push token list, where the push message is used to notify the terminal that the service of the subscribed preset service changes.
A sending module 403, configured to send a push message to the message push server, so that the message push server forwards the push message to the terminal, so that the terminal obtains change information of the preset service and service data corresponding to the change information based on the push message.
It should be noted that the specific implementation of the service server in this embodiment is not limited to the above embodiment, and other undescribed embodiments are also within the scope of the service server.
In the embodiment, a push token list is updated by a push token list updating module when the terminal is determined to subscribe the preset service and the preset service is changed, wherein the push token list is used for representing the mapping relation between the terminal and the preset service, so that the server can record the change condition of the preset service ordered by the terminal in time; the generation module is used for generating a push message according to the updated push token list, the push message is used for notifying the terminal that the service of the subscribed preset service is changed, and the push message can be generated in time under the condition that the service of the preset service is changed, so that the terminal is prevented from frequently sending out-of-band short messages to the server, and the short message cost of the terminal is reduced; the sending module is used for sending the push message to the message push server, and the message push server can quickly forward the push message to the terminal, so that the terminal can quickly and accurately acquire the change information of the preset service and the service data corresponding to the change information based on the push message, the service quality of the terminal is improved, and the use experience of a user is improved.
Fig. 5 shows a block diagram of a terminal according to an embodiment of the present application. As shown in fig. 5, the terminal is communicatively connected with a message push server and a service server, and the terminal 500 includes, but is not limited to, the following modules.
The change information obtaining module 501 is configured to, in response to a push message forwarded by the message push server and sent by the service server, obtain change information corresponding to a preset service subscribed by the terminal.
The state updating module 502 is configured to update the state information of the client installed in the terminal according to the change information corresponding to the preset service.
The service data obtaining module 503 is configured to obtain service data corresponding to the change information from the service server according to the updated state information of the client.
It should be noted that the specific implementation of the terminal in this embodiment is not limited to the above embodiment, and other undescribed embodiments are also within the scope of the terminal.
In the embodiment, the change information corresponding to the preset service subscribed by the terminal is acquired by the change information acquisition module in response to the push message forwarded by the message push server and sent by the service server, so that the change condition of the preset service can be timely acquired, and the terminal can conveniently perform corresponding update; the state updating module updates the state information of the client installed in the terminal according to the change information corresponding to the preset service, so that the state information of the client is matched with the state of the changed preset service, and the acquisition of the updated service information is accelerated; the service data acquisition module acquires service data corresponding to the change information from the service server according to the updated state information of the client, so that a user can timely know the updated service information through the client installed on the terminal, the number of times that the terminal frequently sends out-of-band short messages to the server can be reduced while the information interaction is enhanced, the short message cost of the terminal is reduced, and the use experience of the user is improved.
It should be noted that each module referred to in this embodiment is a logical module, and in practical applications, one logical unit may be one physical unit, may be a part of one physical unit, and may be implemented by a combination of multiple physical units. In addition, in order to highlight the innovative part of the present application, a unit that is not so closely related to solving the technical problem proposed by the present application is not introduced in the present embodiment, but it does not indicate that no other unit exists in the present embodiment.
Fig. 6 is a block diagram illustrating components of a system for processing information provided by an embodiment of the present application. As shown in FIG. 6, the processing system for this information includes, but is not limited to, the following devices.
A VVM service server 601, a message push server gateway 602, a message push server 603, and a VVM client 604.
Currently, visual voicemail systems are systems built on top of existing voicemail (voicemail) systems. The existing server-side Protocol must meet the definition of an Interactive Mail Access Protocol (IMAP) interface in the Protocol specification; also, an operator providing a Service to the terminal must provide a Short Message Service (SMS) interface. Through the SMS interface, the terminal can enable information interaction (e.g., Out-Of-Band (OOB) and the like) between the VVM client 604 and the VVM service server 601.
It should be noted that, through the OOB data independent of the IMAP interface connection, the operation and maintenance of the account and the setting of the basic information by the user can be realized. Through the IMAP interface, the VVM client 604 can obtain the voice message sent by the VVM service server 601, so that the user can set a prompt tone conveniently, and can set information such as a Personal Identification Number (PIN) through a user interface on the terminal.
By adding an interface in the VVM service server 601, the message push server 603 uses the added interface to communicate through the message push server gateway 602 to start or close the use of the push token, and the added interface may support the transmission of information such as IMSI or MSISDN, Identity Document (ID), and push token list.
The service ID is used to represent that the type of the service subscribed by the current terminal (or client) is VVM service. The push token list may be represented in the form of an array, wherein the push token list may include a plurality of push tokens for device addressing by the message push server 603.
The VVM service server 601 is configured to maintain mapping relationships between different types of service accounts (e.g., VVM accounts, etc.) of the terminal and all push tokens, and maintain updating of the mapping relationships between the IMSI, the service ID, and the push token. The VVM service server 601 is further configured to determine whether to initiate a message pushing service, for example, to initiate/disable pushing of messages of a VVM account in a message subscription and message pushing manner, so that the terminal can know a change condition of the VVM service.
It should be noted that, a terminal may have clients of multiple different service types, and in order to keep the states of the terminal (e.g., a VVM client installed on the terminal) and a server device of different service types (e.g., an inbox server of a VVM service) synchronized, the VVM service server 601 needs to send a push message to the VVM client when the inbox server of the VVM service sends a service change, so that the VVM client may update information synchronously and receive a new message in time.
Fig. 7 is a flowchart illustrating a working method of an information processing system according to an embodiment of the present application. As shown in FIG. 7, the method of operation of the information handling system includes, but is not limited to, the following steps.
In step S701, the VVM client 604 sends a VVM service subscription query request to the VVM service server 601 through a cellular network or a wireless local area network.
The VVM service order query request comprises the following steps: the system comprises an identification of a terminal where a VVM client is located, a service ID and at least one push token, wherein the push token is used for representing service change information of VVM service.
The identification of the terminal may include: IMSI or MSISDN, etc.). The ISDN is an abbreviation of Integrated Service Digital Network (Integrated Service Digital Network).
Step S702, after receiving the VVM service ordering query request, the VVM service server 601 obtains the IMSI, the service ID, and the push token in the VVM service ordering query request in a message parsing manner; and judging whether to start the message push service according to the push token and the service ID.
If the service ID indicates that the terminal has subscribed to the VVM service and the push token indicates that the VVM service subscribed by the terminal has changed in service, the message push service is started and step S703 is executed.
It should be noted that the push token is a token valid for a preset time period (e.g., 5 minutes or 10 minutes), and the push token may include a plurality of tokens, for example, table 1 shows a push token list in the present application.
As shown in table 1, there are multiple service IDs corresponding to the same IMSI, and each service ID represents a service type. If the service ID is VVM, it is characterized that the terminal subscribes to VVM traffic, and the push token for the VVM traffic may include: push token S11, push tokens S12, … …, push token S1N, N being an integer greater than or equal to 1. If the service ID is other service identification, it is characterized that the terminal subscribes to other services (e.g., image information service and/or video service, etc.), and the push token for other services may include: push token S21, push tokens S22, … …, push token S2M, M being an integer greater than or equal to 1.
Table 1 push token list
In step S703, the VVM service server 601 generates a to-be-processed push token (e.g., the push token S11, etc.), generates a push message according to the to-be-processed push token and the identifier of the terminal, and sends the push message to the message push server gateway 602.
The push message is used for notifying the terminal that the information of the VVM service subscribed by the terminal is changed.
For example, to maintain consistency, the push message may include: at least one of time information, out-of-band command information, and payload information. For example, the payload of JSON Object Notation (JSON) can be adopted as the package format of the push message. For example, the push message is represented in the following format:
pushing messages:
{
timing and map: string, date in standard format;
trigger-actions: out-of-band commands;
payload: a payload, the same content as a Short Message Service (SMS); the same effective content defined for each out-of-band command information
}
In step S704, after receiving the push message, the message push server gateway 602 forwards the push message to the message push server 603.
In step S705, after receiving the push message, the message push server 603 obtains, through parsing the push message, an identifier of a terminal where the VVM client 604 is located, a push token to be processed, and an operator Bundle-ID corresponding to the identifier of the terminal.
It should be noted that, the push message is sent to a specific Bundle-ID or main body, and only the application programs subscribing to such a topic will use the push message; the operator Bundle-IDs are used to distinguish between different operators, each operator corresponding to a unique Bundle-ID.
The outband notification information can be transmitted through a cellular network or a wireless local area network by predefining the Bundle-ID instead of the traditional short message, so that the transmission of the short message can be greatly reduced, and the problem that the terminal or network side equipment frequently sends an uplink short message or the network side equipment frequently sends a downlink short message when the terminal or the network side equipment has a problem is avoided. By changing the interface of the VVM service server 601, a new interface is added to implement interaction with the VVM service client 604.
In step S706, the message push server 603 pushes the push message to the VVM client 604 according to the bundle-ID and IMSI of the operator corresponding to the identifier of the terminal.
In step S707, after obtaining the push message, the VVM client 604 determines that the VVM service subscribed by the VVM client is changed (for example, a new voice message is received, and the user needs to check the voice message in time), and then, the VVM client 604 updates the status information according to the change information corresponding to the VVM service.
In step S708, information interaction is performed with the VVM service server 601 according to the updated state information of the VVM client 604, so as to obtain service data (for example, latest voice message information) corresponding to the change information.
In some specific implementations, the VVM client 604 performs information interaction with the VVM service server 601, which may be information interaction implemented by forwarding a message through the message push server gateway 602; or information interaction can be realized through a wireless local area network. The number of short messages between the terminal of the VVM client 604 and the VVM service server 601 is reduced, and the short message cost of the user is reduced.
In this embodiment, the service server can forward the push message to the terminal through the message push server by the predefined Bundle-ID, so that the number of times that the terminal sends the short message to the service server is greatly reduced, and the problem that the terminal frequently sends an uplink short message or the network side frequently sends a downlink short message when the terminal or the network side equipment has a problem is avoided. By adding the new interface to the VVM service server, information interaction between the service server and the VVM service client is realized, the speed of acquiring the update message by the terminal is increased, the terminal can enjoy the service of information update without spending short message cost, and the service experience of a user is improved.
It is to be understood that the above embodiments are merely exemplary embodiments that are employed to illustrate the principles of the present application, and that the present application is not limited thereto. It will be apparent to those skilled in the art that various changes and modifications can be made therein without departing from the spirit and scope of the application, and these changes and modifications are to be considered as the scope of the application.
Claims (10)
1. An information processing method is applied to a service server, and the service server is in communication connection with a message push server and a terminal, and is characterized by comprising the following steps:
updating a push token list under the condition that a terminal is determined to subscribe a preset service and the preset service is changed, wherein the push token list is used for representing a mapping relation between the terminal and the preset service;
generating a push message according to the updated push token list, wherein the push message is used for notifying the terminal that the information of the preset service subscribed by the terminal is changed;
and sending the push message to a message push server so that the message push server forwards the push message to the terminal, so that the terminal can acquire the change information of the preset service and the service data corresponding to the change information based on the push message.
2. The method according to claim 1, wherein before the updating the push token list when it is determined that the terminal has subscribed to a preset service and the preset service is changed in service, the method further comprises:
responding to a service ordering request sent by the terminal, and acquiring the identifier of the terminal and the type of the service to be ordered by the terminal;
under the condition that the type of the service to be ordered by the terminal is determined to be the preset service, establishing the push token list according to the identifier of the terminal;
wherein the push token list comprises: the terminal comprises an identifier of the terminal and at least one push token, wherein the push token is used for representing the service change information of the preset service.
3. The method of claim 1, wherein pushing the token list comprises: the service identifier is used for representing the service type subscribed by the terminal;
generating a push message according to the updated push token list, including:
acquiring a service identifier corresponding to the identifier of the terminal according to the updated push token list;
generating a push token to be processed under the condition that the service identifier corresponding to the identifier of the terminal is determined that the service type ordered by the terminal is the preset service;
And generating the push message according to the identifier of the terminal and the push token to be processed.
4. The method of any of claims 1 to 3, wherein the pushing the message comprises: an operator identification;
the sending the push message to a message push server to make the message push server forward the push message to the terminal includes:
sending the push message including the operator identifier to the message push server, so that the message push server determines a target gateway according to the operator identifier, and forwards the push message to the target gateway, so that the target gateway forwards the push message to the terminal;
the target gateway is used for determining a target address corresponding to the terminal based on the operator identifier and the identifier of the terminal.
5. The method of any of claims 1 to 3, wherein the pushing the message further comprises: at least one of time information, out-of-band command information, and payload information;
the out-of-band command information is used for indicating the terminal to perform corresponding business operation, and the business operation corresponds to the change information of the preset business.
6. The method of claim 5, wherein the predetermined service comprises: at least one of a voice mail service, an image information service, and a video service.
7. The information processing method is applied to a terminal, wherein the terminal is in communication connection with a message push server and a service server, and the method comprises the following steps:
responding to a push message which is forwarded by a message push server and sent by a service server, and acquiring change information corresponding to a preset service subscribed by the terminal;
updating the state information of the client installed in the terminal according to the change information corresponding to the preset service;
and acquiring the service data corresponding to the change information from the service server according to the updated state information of the client.
8. The method according to claim 7, wherein the terminal and the service server are connected through a cellular network or a local area network;
before the step of acquiring the change information corresponding to the preset service subscribed by the terminal in response to the push message forwarded by the message push server and sent by the service server, the method further includes:
sending a service ordering request to the service server through the cellular network or the local area network, wherein the service ordering request comprises an identifier of the terminal and the type of the service to be ordered by the terminal is the preset service;
And responding to a service ordering response fed back by the service server, and determining that the service server successfully orders the preset service for the terminal.
9. A service server, the service server is connected with a message pushing server and a terminal in communication, the service server includes:
the system comprises a push token list updating module and a push token updating module, wherein the push token list updating module is configured to update a push token list under the condition that a terminal is determined to subscribe a preset service and the preset service is changed, and the push token list is used for representing the mapping relation between the terminal and the preset service;
the generating module is configured to generate a push message according to the updated push token list, wherein the push message is used for notifying the terminal that the information of the preset service subscribed by the terminal is changed;
the sending module is configured to send the push message to a message push server, so that the message push server forwards the push message to the terminal, and the terminal obtains change information of the preset service and service data corresponding to the change information based on the push message.
10. A terminal, the terminal being communicatively connected to a message push server and a service server, the terminal comprising:
The change information acquisition module is configured to respond to a push message forwarded by a message push server and sent by a service server, and acquire change information corresponding to a preset service subscribed by the terminal;
the state updating module is configured to update the state information of the client installed in the terminal according to the change information corresponding to the preset service;
and the service data acquisition module is configured to acquire service data corresponding to the change information from the service server according to the updated state information of the client.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202210360429.6A CN114844995A (en) | 2022-04-07 | 2022-04-07 | Information processing method, server and terminal |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202210360429.6A CN114844995A (en) | 2022-04-07 | 2022-04-07 | Information processing method, server and terminal |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN114844995A true CN114844995A (en) | 2022-08-02 |
Family
ID=82563129
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202210360429.6A Pending CN114844995A (en) | 2022-04-07 | 2022-04-07 | Information processing method, server and terminal |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN114844995A (en) |
Citations (10)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20080040441A1 (en) * | 2006-07-05 | 2008-02-14 | Oracle International Corporation | Push e-mail inferred network presence |
| US20120158472A1 (en) * | 2010-12-21 | 2012-06-21 | Research In Motion Limited | Contextual customization of content display on a communication device |
| CN102904960A (en) * | 2012-10-19 | 2013-01-30 | 北京奇虎科技有限公司 | Information synchronizing system and method based on really simple syndication (RSS) |
| CN103647803A (en) * | 2013-11-22 | 2014-03-19 | 北京奇虎科技有限公司 | A method for a mobile terminal to subscribe content and an apparatus |
| CN104468557A (en) * | 2014-12-02 | 2015-03-25 | 华为软件技术有限公司 | Application account safety protecting method and device |
| CN104468649A (en) * | 2013-09-16 | 2015-03-25 | 北大方正集团有限公司 | Server, terminal, data pushing system and data pushing method |
| CN108989187A (en) * | 2018-07-27 | 2018-12-11 | 深信服科技股份有限公司 | Mail instant alerts system and method |
| CN109064345A (en) * | 2018-08-14 | 2018-12-21 | 中国平安人寿保险股份有限公司 | Message treatment method, system and computer readable storage medium |
| CN110769021A (en) * | 2018-07-26 | 2020-02-07 | 华为技术有限公司 | Information pushing method, device and system |
| CN113055921A (en) * | 2021-03-29 | 2021-06-29 | 中国联合网络通信集团有限公司 | Fault processing method and terminal |
-
2022
- 2022-04-07 CN CN202210360429.6A patent/CN114844995A/en active Pending
Patent Citations (10)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20080040441A1 (en) * | 2006-07-05 | 2008-02-14 | Oracle International Corporation | Push e-mail inferred network presence |
| US20120158472A1 (en) * | 2010-12-21 | 2012-06-21 | Research In Motion Limited | Contextual customization of content display on a communication device |
| CN102904960A (en) * | 2012-10-19 | 2013-01-30 | 北京奇虎科技有限公司 | Information synchronizing system and method based on really simple syndication (RSS) |
| CN104468649A (en) * | 2013-09-16 | 2015-03-25 | 北大方正集团有限公司 | Server, terminal, data pushing system and data pushing method |
| CN103647803A (en) * | 2013-11-22 | 2014-03-19 | 北京奇虎科技有限公司 | A method for a mobile terminal to subscribe content and an apparatus |
| CN104468557A (en) * | 2014-12-02 | 2015-03-25 | 华为软件技术有限公司 | Application account safety protecting method and device |
| CN110769021A (en) * | 2018-07-26 | 2020-02-07 | 华为技术有限公司 | Information pushing method, device and system |
| CN108989187A (en) * | 2018-07-27 | 2018-12-11 | 深信服科技股份有限公司 | Mail instant alerts system and method |
| CN109064345A (en) * | 2018-08-14 | 2018-12-21 | 中国平安人寿保险股份有限公司 | Message treatment method, system and computer readable storage medium |
| CN113055921A (en) * | 2021-03-29 | 2021-06-29 | 中国联合网络通信集团有限公司 | Fault processing method and terminal |
Non-Patent Citations (1)
| Title |
|---|
| 施佳驰;刘丹枫;陈青锋;潘翔宇;: "气象业务系统中多种报警功能的设计与实现", 信息通信, no. 01, 15 January 2020 (2020-01-15) * |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US8326288B2 (en) | Method and apparatus for providing virtual mobile phone number | |
| CN1561631B (en) | Method for providing communication information of a communication unit and devices for carrying out said method | |
| EP1761018B1 (en) | Multimedia message system and method of forwarding multimedia message | |
| US7730163B2 (en) | Multimedia message service apparatus | |
| US20030186722A1 (en) | Method and device for real time GSM user device profile interrogation and registration | |
| US20130017848A1 (en) | Sms routing | |
| EP2679028B1 (en) | Methods and apparatus for transmitting data | |
| EP1312236B1 (en) | Mobile radio communication system and method for broadcasting messages to registered groups | |
| EP2974159B1 (en) | Method, device and system for voice communication | |
| EP1519600B1 (en) | Providing property data on mobile terminal for services | |
| CN106304030B (en) | Communication method, device and system based on virtual identity information | |
| US20080242327A1 (en) | System and method for sending sms and text messages | |
| CN114710757B (en) | Information processing method, network side equipment and terminal | |
| US11159675B2 (en) | Method for telephonic linking of a communication terminal with multiple numbers | |
| WO2003045041A1 (en) | Selectively recalling sent messages | |
| CN114844995A (en) | Information processing method, server and terminal | |
| KR101790896B1 (en) | Apparatus for message processing and control method thereof | |
| CN110519400B (en) | Method for realizing Internet of things platform for carrying out multi-inlet separation on equipment flow | |
| US20220345880A1 (en) | Message communication device and message communication program | |
| EP1619907B1 (en) | Method for handling service requests in a mobile telecommunication network | |
| EP1246481A2 (en) | System of reception, storage and forwarding of short messages (SMS) | |
| CN114710756B (en) | Information interaction method, network side functional entity and terminal | |
| CN104618510B (en) | a kind of method and device for establishing communication connection | |
| US9641646B1 (en) | Distributed multimedia system for IP networks | |
| CN101485143A (en) | Method of configuring a multi-network terminal and associated multi-network terminal |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination |