CN114782127A - Processing method and device for order renewal - Google Patents

Processing method and device for order renewal Download PDF

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Publication number
CN114782127A
CN114782127A CN202210339112.4A CN202210339112A CN114782127A CN 114782127 A CN114782127 A CN 114782127A CN 202210339112 A CN202210339112 A CN 202210339112A CN 114782127 A CN114782127 A CN 114782127A
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China
Prior art keywords
order
target
renewal
merchant
information
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CN202210339112.4A
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Inventor
田磊
范金鑫
李道建
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Beijing Sankuai Online Technology Co Ltd
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Beijing Sankuai Online Technology Co Ltd
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Priority to CN202210339112.4A priority Critical patent/CN114782127A/en
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635—Processing of requisition or of purchase orders
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/103—Workflow collaboration or project management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants

Abstract

The invention discloses a processing method and device for order renewal. Wherein, the method comprises the following steps: receiving a target order sent by a user terminal, wherein the target order comprises order information and user information of a target user; if the target order is determined to be a renewed order according to the user information and the order information, a renewed order notification message is pushed to a merchant terminal of a merchant corresponding to the target order, so that the merchant processes the renewed order; the order renewal notification message is used for indicating that the target order is a renewed order and the renewed order has a continuation relation with the current order corresponding to the user information. The method and the system solve the technical problems that in the related technology, a merchant cannot distinguish whether the order placed by the user is a renewed order or not and cannot confirm the order for the user in time, so that the communication cost between the merchant and the user is too high, and the user experience price is poor.

Description

Order renewal processing method and device
Technical Field
The invention relates to the technical field of databases, in particular to a method and a device for processing a renewal order.
Background
In the existing scene, when a user places an order on line through a mobile phone app to book a hotel and the ordering payment is successfully merged into a living, the user changes a plan to continue the living for several days, the user needs to place a new order again on line, selects an order continuation date, pays on line, confirms by a merchant, and the ordering on line is successful.
Therefore, in the prior art, the registered person renews the order again on line, and the merchant cannot sense the renewal of the registered person because the merchant receives the new order, so that the merchant can reserve a house for the new order, and the locking of an empty house source and even the waste of the house source are caused.
On the other hand, when the original order of the checked-in person reaches the check-out time, the merchant will go to the house or ask the phone whether to check-out or continue, if the checked-in person actually performs on-line renewal, the renewal order number is required to be provided for verification and confirmation by the merchant. Therefore, the communication cost of the two parties is increased, time is consumed for the two parties, and the user experience is poor.
It can be seen that no effective solution to the above problems has been proposed in the related art.
Disclosure of Invention
The embodiment of the invention provides a renewal order processing method and device, which at least solve the technical problems that in the related art, a merchant cannot distinguish whether the order placed by a user is a renewal order or not, and cannot confirm the order for the user in time, so that the communication cost between the merchant and the user is too high, and the user experience price is poor.
According to an aspect of the embodiments of the present invention, there is provided a method for processing a renewal order, applied to an order server, including: receiving a target order sent by a user terminal, wherein the target order comprises order information and user information of a target user; if the target order is determined to be a renewal order according to the user information and the order information, pushing a renewal order notification message to a merchant terminal of a merchant corresponding to the target order so that the merchant can process the renewal order; the order renewal notification message is used for indicating that the target order is a renewed order, and the renewed order has a continuation relation with the current order corresponding to the user information.
Further, still include: and if the target order is a renewal order, distributing service resources for the target order according to the current order.
Further, after receiving the target order sent by the user terminal, the method further includes: matching in a preset database of an order server according to the user information and the merchant information of the merchant; if an effective order corresponding to the user information exists in the preset database, determining that the target order is a renewal order of the effective order.
Further, the order information includes order placing time, wherein if an effective order corresponding to the user information exists in the preset database, determining that the target order is a renewal order of the effective order includes: and if the order placing time is earlier than the end time of the effective order, determining that the target order is a renewed order of the effective order.
Further, the order information further includes a first order time period, wherein if the order placing time is earlier than the end time of the valid order, determining that the target order is a renewal order of the valid order includes: and if the adjacent time interval between the second order time period and the first order time period of the effective order is less than or equal to a preset time threshold, determining that the target order is a renewed order of the effective order.
Further, after pushing a renewal order notification message to a merchant terminal of a merchant corresponding to the target order if the target order is determined to be a renewal order according to the user information and the order information, the method further includes: after the order renewal notification message is pushed to the merchant terminal for a preset duration, or after confirmation operation of the merchant on the order renewal notification message is received, the verification order renewal behavior of the merchant is recorded into a preset database of the order server.
According to another aspect of the embodiments of the present invention, there is also provided a renewal order processing apparatus applied to an order server, including: the receiving module is used for receiving a target order sent by a user terminal, wherein the target order comprises order information and user information of a target user; the pushing module is used for pushing a renewal order notification message to a merchant terminal of a merchant corresponding to the target order if the target order is determined to be a renewal order according to the user information and the order information, so that the merchant can process the renewal order; the order renewal notification message is used for indicating that the target order is a renewed order, and the renewed order has a continuation relation with the current order corresponding to the user information.
Further, still include: and the allocation module is used for allocating service resources for the renewal order according to the order information if the target order is the renewal order.
Further, still include: the matching module is used for matching in a preset database of an order server according to the user information and the merchant information of the merchant after receiving the target order sent by the user terminal; and the determining module is used for determining that the target order is a renewal order of the effective order if the effective order corresponding to the user information exists in the preset database.
Further, the order information includes an order placing time, wherein the determining module includes: and the determining submodule is used for determining that the target order is a renewed order of the effective order if the order placing time is earlier than the ending time of the effective order.
Further, the order information further includes a first order time period, wherein the determining sub-module includes: a determining unit, configured to determine that the target order is a renewal order of the valid order if an adjacent time interval between the second order time period and the first order time period of the valid order is less than or equal to a preset time threshold.
Further, the method also comprises the following steps: and the recording module is used for recording the verification renewal behavior of the merchant into a preset database of the order server after pushing a renewal order notification message to a merchant terminal of a merchant corresponding to the target order and after pushing the renewal order notification message to the merchant terminal for a preset time length or after receiving a confirmation operation of the merchant acting on the renewal order notification message if the target order is determined to be a renewal order according to the user information and the order information.
According to another aspect of the embodiments of the present invention, there is also provided a readable storage medium, on which a program or instructions are stored, which when executed by a processor, implement the steps of the renewal order processing method described above.
In the embodiment of the invention, a target order sent by a user terminal is received, wherein the target order comprises order information and user information of a target user; and if the target order is determined to be a renewed order according to the user information and the order information, pushing a renewed order notification message to a merchant terminal of a merchant corresponding to the target order so that the merchant can process the renewed order, wherein the renewed order notification message is used for indicating that the target order is the renewed order, and the renewed order has a continuation relation with the current order corresponding to the user information. In the embodiment, the order of the target user is divided into the newly added order and the renewed order, and after the target order is determined to be the renewed order according to the user information and the order information, the renewal notification message is pushed to the merchant, so that the processing efficiency of the merchant on the renewed order is improved, the digital operation of the merchant is assisted, the communication cost between the merchant and the user is reduced, and the technical problems that in the related technology, the merchant cannot distinguish whether the order placed by the user is the renewed order and cannot confirm the order for the user in time, the communication cost between the merchant and the user is too high, and the user experience price is poor are solved.
Drawings
The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the invention and together with the description serve to explain the invention and do not constitute a limitation of the invention. In the drawings:
FIG. 1 is a flow diagram illustrating an alternative renewal order processing method according to an embodiment of the present invention;
fig. 2 is a schematic structural diagram of an alternative renewal order processing device according to an embodiment of the present invention.
Detailed Description
In order to make those skilled in the art better understand the technical solutions of the present invention, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be obtained by a person skilled in the art without making any creative effort based on the embodiments in the present invention, shall fall within the protection scope of the present invention.
It should be noted that the terms "first," "second," and the like in the description and claims of the present invention and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments of the invention described herein are capable of operation in other sequences than those illustrated or described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
Example 1
According to an embodiment of the present invention, a method for processing a renewed order is provided, as shown in fig. 1, where the method is applied to an order server, and specifically includes the following steps:
s102, receiving a target order sent by a user terminal, wherein the target order comprises order information and user information of a target user;
in this embodiment, the target order is an order with a time limit, and the target order includes, but is not limited to, a rental order, a housing order, an article rental order, and the like. Such as hotel orders, car rental orders, gaming device rental orders, and software use/subscription orders.
In addition, the user terminal in the present embodiment includes, but is not limited to, a mobile terminal, a PC, and other orders capable of data communication. The order server in this embodiment includes, but is not limited to, a service server, which is in network connection with the mobile terminal through a local area network or a wide area network and is capable of performing data communication with the mobile terminal.
In this embodiment, through a preset application program or a web platform of the user terminal, the user may log in the preset platform to send an order request of the target order to the order server. Specifically, the user terminal creates a target order and pays corresponding fees in a preset application program or a webpage platform, and after the target order is paid successfully, the preset application program or the webpage platform sends an order request of the target order to an order server.
The order information in the target order includes, but is not limited to, the time the order was placed, the payment method, the payment fee, the order number, the account number of the order placed, and the service duration period of the target order. The user information for the target order includes, but is not limited to, service user, contact address, etc.
In one example, for example, in hotel housing orders, a housing order is after 14:00 of an incoming time of 12 months and 1 day, and before 12:00 of an outgoing time of 12 months and 2 days, the duration of the housing order is 13:00 of 12 months and 1 day to 12:00 of 12 months and 2 days, a service user is an incoming user, and the contact way of the service user is a mobile phone number or a mailbox.
In this embodiment, after receiving a target order sent by a user terminal, an order server obtains corresponding order information and user information from the target order.
S104, if the target order is determined to be a renewal order according to the user information and the order information, a renewal order notification message is pushed to a merchant terminal of a merchant corresponding to the target order, so that the merchant can process the renewal order; the order renewal notification message is used for indicating that the target order is a renewed order and the renewed order has a continuation relation with the current order corresponding to the user information.
Specifically, in this embodiment, whether the target order is a renewal order is determined according to the user information opinion and the order information. For example, whether the target order is a renewal order is determined according to the order placing account number and the service duration period in the target order and the service user. And when the target order is determined to be a renewal order, a renewal order notification message of the target order is pushed to the merchant terminal, the merchant is notified that the target order is the renewal order, and the target order is processed in time.
In addition, the order renewal notification message may be presented in the merchant terminal through prompting methods such as sound, animation, vibration and the like, so as to remind the merchant of receiving the order renewal. In this embodiment, the pushing manner of the order renewal notification message is not limited at all.
In this embodiment, the renewal order is a continuation relationship with the current order currently existing by the user, such as a continuation of use of a service, an item, or a room, including but not limited to a continuation relationship over time for a certain item, a certain room, and a certain service. For example, a renewal order for a room in a hotel; and, successive lease orders in time for a certain equipment.
In addition, the continuation relationship between the current order and the renewed order includes, but is not limited to, the continuation relationship on the specification or type of the equivalent goods or services, for example, the specification of the room is single room, double room, family room, etc.; the article types are all, for example, game discs of the same type.
It should be noted that, in the embodiment of the present invention, a target order sent by a user terminal is received, where the target order includes order information and user information of a target user; and if the target order is determined to be the renewed order according to the user information and the order information, pushing a renewed order notification message to a merchant terminal of a merchant corresponding to the target order so that the merchant processes the renewed order, wherein the renewed order notification message is used for indicating that the target order is the renewed order, and the renewed order has a continuation relation with the current order corresponding to the user information. In the embodiment, the order of the target user is divided into the newly added order and the renewed order, and after the target order is determined to be the renewed order according to the user information and the order information, the renewal notification message is pushed to the merchant, so that the processing efficiency of the merchant on the renewed order is improved, the digital operation of the merchant is assisted, the communication cost between the merchant and the user is reduced, and the technical problems that in the related technology, the merchant cannot distinguish whether the order placed by the user is the renewed order and cannot confirm the order for the user in time, the communication cost between the merchant and the user is too high, and the user experience price is poor are solved.
Optionally, in this embodiment, the method further includes, but is not limited to: and if the target order is a renewal order, distributing service resources for the target order according to the current order.
Specifically, under the condition that the target order is determined to be a renewal order, service resources are distributed based on the target order according to current resources corresponding to the user information through a platform or a platform server where a merchant is located. Such as deferring items, rooms, or other rental items that the user information is currently ordering for without reassignment.
For example, if the user currently orders room 1101 at hotel A, the check-in time is 12:00 on day 05 of month 01 to 12:00 on day 06 of month 01. If the renewed order of the user is received from 12:00 of 06 days of 01 months to 12:00 of 08 days of 01 months of the hotel A, the room 1101 of the hotel A is continuously allocated to the user without transacting the check-in procedure for the user again.
By the above example, if the target order is the renewal order, the service resources are allocated to the target order according to the current order, and the service resources allocated to the renewal order are consistent with the service resources of the current order of the user, so that the continuity of the service enjoyed by the user is ensured.
Optionally, in this embodiment, the method further includes, but is not limited to: and if the target order is determined to be a new order according to the user information and the order information, pushing a new order notification message corresponding to the target order to the merchant terminal.
Specifically, whether the target order is a renewal order or not is judged according to the order placing account number and the service duration period in the target order and the service user. And when the target order is determined to be a newly added order, pushing a newly added order notification message of the target order to the merchant terminal, and notifying the merchant that the target order is the newly added order so as to process the target order in time.
By the above example, when the target order is a new order, a new order notification message corresponding to the target order is pushed to the merchant terminal, and different notification messages are pushed to the merchant terminal by distinguishing the renewed order and the new order, so that the communication cost between the merchant and the user is reduced.
Optionally, in this embodiment, after receiving the target order sent by the user terminal, the method further includes, but is not limited to: and if the effective order corresponding to the user information exists in the preset database, determining that the target order is a renewal order of the effective order.
It should be noted that the target user who creates the target order and the user corresponding to the user information may be the same individual, or may be two different individuals, and in this embodiment, the service person in the user information is mainly used.
Specifically, the user information in this embodiment includes, but is not limited to, contact information and identity information of the service person. The identity information includes but is not limited to identity ID, identification card number, name, gender, and the like; the contact information includes but is not limited to a cell phone number, a mailbox, a social account number and the like.
Then, after the order server receives the target order sent by the user terminal, matching the currently existing order of the user information according to the merchant information of the merchant, the identity information in the user information and the contact way, and judging whether an unfinished order corresponding to the user information exists in a preset database of the order server, namely an ongoing effective order corresponding to the user information. If an effective order corresponding to the user information exists in a preset database of the order server, determining that the target order is a renewal order of the effective order; otherwise, an effective order corresponding to the user information does not exist in a preset database of the order server, or the orders corresponding to the user information are all ending orders, and if the target order is determined to be the new order.
In an example, when a user places an order through a mobile phone APP, the server will query the database for an order in progress by the merchant (excluding the finished order) according to the merchant ID and the mobile phone number of the check-in person in the order information, and determine whether there is an order with the same mobile phone number as the check-in person. If not, the order type of the order is judged as a new order; if yes, finding the nearest in-process order, and judging that the order type of the order is a renewal order.
By the above example, the preset database of the order server is matched according to the user information, whether an effective order corresponding to the user information exists in the preset database is judged, and whether the target order is a renewed order is judged, so that the newly added order and the renewed order are accurately identified, and the communication cost between a merchant and a user is reduced.
Optionally, in this embodiment, the order information includes order placing time, where if an effective order corresponding to the user information exists in the preset database, the target order is determined to be a renewal order of the effective order, which includes but is not limited to: and if the order placing time is earlier than the ending time of the effective order, determining that the target order is a renewal order of the effective order.
Specifically, in the present embodiment, in the case where there is an effective order corresponding to the target order, it is also necessary to determine a time relationship between the effective order and the target order. For example, if the order placing time of the renewed order is earlier than the end time of the valid order, the target order is determined to be a renewed order, which is the condition that the renewal must occur before the last order is ended. And if the order placing time of the renewed order is later than the ending time of the effective order, namely the effective order is ended and the order is placed again, the target order is regarded as a new order and cannot be counted as the renewed order.
In an example, when a user places an order through a mobile phone APP, the server will search for an order in progress by the merchant (excluding the finished order) in an order database according to a merchant ID and a mobile phone number of a check-in person in order information, and determine whether there is an order with the same mobile phone number as the check-in person. If not, the order type is judged as a new order; if so, finding a latest in-progress order, comparing the order placing time of the newly placed order with the order time to be returned of the latest in-progress order, if the order placing time is earlier than the order time to be returned of the latest order, and the ending date of the latest order is the same as the starting date of the new order, judging that the order type of the order is a renewed order, otherwise, judging that the order is the new order.
By the above example, if the order placing time of the target order is earlier than the end time of the valid order, the target order is determined to be the order renewal order of the valid order, and the accurate distinguishing of the order renewal order and the newly added order is realized.
Optionally, in this embodiment, the order information further includes a first order time period, wherein if the order placing time is earlier than the end time of the valid order, the target order is determined to be a renewed order of the valid order, which includes but is not limited to: and if the adjacent time interval between the second order time period and the first order time period of the effective order is less than or equal to the preset time threshold, determining that the target order is a renewed order of the effective order.
Specifically, the order renewal judgment conditions in this embodiment are described as follows:
1. the contact way of the effective order and the target order check-in person is consistent;
specifically, taking a housing order as an example, if there is no historical order consistent with the mobile phone number of the order taker, it is proved that the order taker never takes a bill at the store, or the order taker takes a bill before but the order is finished (the check-out is handled); otherwise, the target order is a new order.
2. On the premise that an effective order exists, the order placing time of the target order needs to be earlier than the end time of the effective order, and the adjacent time interval between the second order time period and the first order time period of the effective order is smaller than or equal to a preset time threshold;
specifically, the order is considered to be placed later when the new order is placed earlier than the latest order due time and when the date when the valid order ends is the same date as the target order start time, i.e., the adjacent time interval between the duration of the valid order and the duration of the target order is less than one day.
For example, taking a housing order as an example, the ending date of the latest in-progress order and the starting date of the newly placed order must be renewed on the same day, so that the renewal is continuous, and if the latest in-progress order is the ending of the day, the newly placed order is entered the next night, and the interval is 1 day, the order is not renewed and only the new order can be calculated.
By the above example, if the adjacent time interval between the second order time period and the first order time period of the valid order is smaller than or equal to the preset time threshold, the target order is determined to be a renewed order of the valid order, and further, the renewed order and the newly added order are accurately distinguished.
As some optional embodiments, if it is determined that the target order is a renewal order according to the user information and the order information, pushing a renewal order notification message to a merchant terminal of a merchant corresponding to the target order, further including but not limited to: after the order renewal notification message is pushed to the merchant terminal for a preset time, or after confirmation operation of the merchant acting on the order renewal notification message is received, the verification order renewal behavior of the merchant is recorded into a preset database of the order server.
Specifically, after the order server judges the order type of the target order, the order notification message is pushed to the merchant terminal, and the merchant terminal gives different guidance to the merchant through sound and vision according to the type of the notification message.
When the order type is a new order, the audible prompt is "you have a new place to fill in order! "new order is displayed on the order information pop-up window, and obvious visual prompt is given to the merchant; when the order type is order renewal, the voice prompts that "you have an order renewal and ask for confirmation in time! "order renewal" is displayed on the order information pop-up window to give the merchant an obvious visual prompt. The visual distinguishing of different orders by merchants is enhanced through sound and visual prompts, the merchants are guided to leave vacant houses for newly added orders, and the orders which are continuously ordered are verified and confirmed.
Next, when the order is renewed, a "check renew" button is added on the order pop-up window, and it is specified that the order is confirmed within 30 minutes, and the check-in record is verified, which room is renewed. If the merchant does not operate, over 30 minutes, the automatic default merchant has confirmed the renewal order. And the server side records the verification renewal behavior of the merchant into a database to be used as the basis for judging responsibility of responsibility dispute in the future. The problem that the platform cannot judge responsibility when a potential dispute occurs is solved.
It should be noted that, according to the embodiment of the present invention, a target order sent by a user terminal is received, where the target order includes order information and user information of a target user; and if the target order is determined to be a renewed order according to the user information and the order information, pushing a renewed order notification message to a merchant terminal of a merchant corresponding to the target order so that the merchant can process the renewed order, wherein the renewed order notification message is used for indicating that the target order is the renewed order, and the renewed order has a continuation relation with the current order corresponding to the user information. In the embodiment, the order of the target user is divided into the newly added order and the renewed order, and after the target order is determined to be the renewed order according to the user information and the order information, the renewal notification message is pushed to the merchant, so that the processing efficiency of the merchant on the renewed order is improved, the merchant is assisted in digital operation, the communication cost between the merchant and the user is reduced, and the technical problems that in the related technology, the merchant cannot distinguish whether the order placed by the user is the renewed order and cannot confirm the order for the user in time, the communication cost between the merchant and the user is too high, and the user experience price is poor are solved.
It should be noted that, for simplicity of description, the above-mentioned method embodiments are described as a series of acts or combination of acts, but those skilled in the art will recognize that the present invention is not limited by the order of acts, as some steps may occur in other orders or concurrently in accordance with the invention. Further, those skilled in the art should also appreciate that the embodiments described in the specification are preferred embodiments and that the acts and modules referred to are not necessarily required by the invention.
Through the description of the foregoing embodiments, it is clear to those skilled in the art that the method according to the foregoing embodiments may be implemented by software plus a necessary general hardware platform, and certainly may also be implemented by hardware, but the former is a better implementation mode in many cases. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which is stored in a storage medium (e.g., ROM/RAM, magnetic disk, optical disk) and includes instructions for enabling a terminal device (e.g., a mobile phone, a computer, a server, or a network device) to execute the method according to the embodiments of the present invention.
Example 2
According to an embodiment of the present invention, there is also provided a renewal order processing apparatus for implementing the renewal order processing method, as shown in fig. 2, the apparatus including:
1) a receiving module 20, configured to receive a target order sent by a user terminal, where the target order includes order information and user information of a target user;
2) a pushing module 22, configured to push a renewal order notification message to a merchant terminal of a merchant corresponding to the target order if the target order is determined to be a renewal order according to the user information and the order information, so that the merchant processes the renewal order; the order renewal notification message is used for indicating that the target order is a renewed order, and the renewed order has a continuation relation with the current order corresponding to the user information.
Optionally, in this embodiment, the method further includes:
1) and the allocation module is used for allocating service resources for the renewal order according to the order information if the target order is the renewal order.
Optionally, in this embodiment, the method further includes:
1) the matching module is used for matching in a preset database of an order server according to the user information and the merchant information of the merchant after receiving the target order sent by the user terminal;
2) and the determining module is used for determining that the target order is a renewal order of the effective order if the effective order corresponding to the user information exists in the preset database.
Optionally, in this embodiment, the order information includes an order placing time, where the determining module includes:
1) and the determining submodule is used for determining that the target order is a renewed order of the effective order if the order placing time is earlier than the ending time of the effective order.
Optionally, in this embodiment, the order information further includes a first order time period, where the determining sub-module includes:
1) a determining unit, configured to determine that the target order is a renewal order of the valid order if an adjacent time interval between a second order time period of the valid order and the first order time period is less than or equal to a preset time threshold.
Optionally, in this embodiment, the method further includes:
1) and the recording module is used for recording the verification renewal behavior of the merchant into a preset database of the order server after a renewal order notification message is pushed to a merchant terminal of a merchant corresponding to the target order and the renewal order notification message is pushed for a preset time length or after a confirmation operation of the merchant on the renewal order notification message is received if the target order is determined to be a renewal order according to the user information and the order information.
Example 3
There is also provided, according to an embodiment of the present invention, an electronic device, including a processor, a memory, and a program or instructions stored on the memory and executable on the processor, where the program or instructions, when executed by the processor, implement the steps of the renewal order processing method as described above.
Optionally, in this embodiment, the memory is configured to store program code for performing the steps of:
s1, receiving a target order sent by a user terminal, wherein the target order comprises order information and user information of a target user;
s2, if the target order is determined to be a renewal order according to the user information and the order information, pushing a renewal order notification message to a merchant terminal of a merchant corresponding to the target order so that the merchant processes the renewal order; the order renewal notification message is used for indicating that the target order is a renewed order, and the renewed order has a continuation relation with the current order corresponding to the user information.
Optionally, for a specific example in this embodiment, reference may be made to the example described in embodiment 1 above, and this embodiment is not described herein again.
Example 4
Embodiments of the present invention also provide a readable storage medium on which a program or instructions are stored, which when executed by a processor implement the steps of the renewal order processing method as described above.
Optionally, in this embodiment, the readable storage medium is configured to store program code for performing the following steps:
s1, receiving a target order sent by a user terminal, wherein the target order comprises order information and user information of a target user;
s2, if the target order is determined to be a renewal order according to the user information and the order information, pushing a renewal order notification message to a merchant terminal of a merchant corresponding to the target order so that the merchant processes the renewal order; the order renewal notification message is used for indicating that the target order is a renewed order, and the renewed order has a continuation relation with the current order corresponding to the user information.
Optionally, the storage medium is further configured to store program codes for executing the steps included in the method in embodiment 1, which is not described in detail in this embodiment.
Optionally, in this embodiment, the storage medium may include but is not limited to: a U-disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic or optical disk, and other various media capable of storing program codes.
Optionally, for a specific example in this embodiment, reference may be made to the example described in embodiment 1 above, and this embodiment is not described herein again.
The above-mentioned serial numbers of the embodiments of the present invention are merely for description and do not represent the merits of the embodiments.
The integrated unit in the above embodiments, if implemented in the form of a software functional unit and sold or used as a separate product, may be stored in the above computer-readable storage medium. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes several instructions for causing one or more computer devices (which may be personal computers, servers, network devices, etc.) to execute all or part of the steps of the method according to the embodiments of the present invention.
In the above embodiments of the present invention, the description of each embodiment has its own emphasis, and reference may be made to the related description of other embodiments for parts that are not described in detail in a certain embodiment.
In the several embodiments provided in the present application, it should be understood that the disclosed client may be implemented in other ways. The above-described apparatus embodiments are merely illustrative, and for example, the division of the units is only one type of logical functional division, and other divisions may be implemented in practice, for example, multiple units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, units or modules, and may be in an electrical or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present invention may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit may be implemented in the form of hardware, or may also be implemented in the form of a software functional unit.
The foregoing is only a preferred embodiment of the present invention, and it should be noted that, for those skilled in the art, various modifications and decorations can be made without departing from the principle of the present invention, and these modifications and decorations should also be regarded as the protection scope of the present invention.

Claims (12)

1. A processing method for replying orders is applied to an order server and comprises the following steps:
receiving a target order sent by a user terminal, wherein the target order comprises order information and user information of a target user;
if the target order is determined to be a renewal order according to the user information and the order information, a renewal order notification message is pushed to a merchant terminal of a merchant corresponding to the target order, so that the merchant processes the renewal order;
the order renewal notification message is used for indicating that the target order is a renewed order, and the renewed order has a continuation relation with the current order corresponding to the user information.
2. The method of claim 1, further comprising:
and if the target order is a renewal order, distributing service resources for the target order according to the current order.
3. The method according to claim 1 or 2, further comprising, after receiving the target order sent by the user terminal:
matching in a preset database of an order server according to the user information and the merchant information of the merchant;
and if the effective order corresponding to the user information exists in the preset database, determining that the target order is a renewal order of the effective order.
4. The method of claim 3, wherein the order information comprises a time to place an order, wherein,
if an effective order corresponding to the user information exists in the preset database, determining that the target order is a renewal order of the effective order, including:
and if the order placing time is earlier than the end time of the effective order, determining that the target order is a renewed order of the effective order.
5. The method of claim 4, wherein the order information further comprises a first order time period, wherein,
if the order placing time is earlier than the end time of the effective order, determining that the target order is a renewal order of the effective order, including:
and if the adjacent time interval between the second order time period and the first order time period of the effective order is less than or equal to a preset time threshold, determining that the target order is a renewed order of the effective order.
6. The method of claim 1, wherein after pushing a renewal order notification message to a merchant terminal of a merchant corresponding to the target order if the target order is determined to be a renewal order based on the user information and the order information, further comprising:
after the order renewal notification message is pushed to the merchant terminal for a preset duration, or after confirmation operation of the merchant on the order renewal notification message is received, the verification order renewal behavior of the merchant is recorded into a preset database of the order server.
7. An order renewal processing device applied to an order server comprises:
the system comprises a receiving module, a sending module and a receiving module, wherein the receiving module is used for receiving a target order sent by a user terminal, and the target order comprises order information and user information of a target user;
the pushing module is used for pushing a renewal order notification message to a merchant terminal of a merchant corresponding to the target order if the target order is determined to be a renewal order according to the user information and the order information, so that the merchant can process the renewal order;
the order renewal notification message is used for indicating that the target order is a renewed order, and the renewed order has a continuation relation with the current order corresponding to the user information.
8. The apparatus of claim 7, further comprising:
and the distribution module is used for distributing service resources for the order to be renewed according to the order information if the target order is the order to be renewed.
9. The apparatus of claim 7 or 8, further comprising:
the matching module is used for matching in a preset database of an order server according to the user information and the merchant information of the merchant after receiving the target order sent by the user terminal;
and the determining module is used for determining that the target order is a renewal order of the effective order if the effective order corresponding to the user information exists in the preset database.
10. The apparatus of claim 9, wherein the order information comprises a time to place an order, wherein,
the determining module comprises:
and the determining submodule is used for determining that the target order is a renewed order of the effective order if the order placing time is earlier than the ending time of the effective order.
11. The apparatus of claim 10, wherein the order information further comprises a first order time period, wherein,
the determination sub-module includes:
a determining unit, configured to determine that the target order is a renewal order of the valid order if an adjacent time interval between a second order time period of the valid order and the first order time period is less than or equal to a preset time threshold.
12. The apparatus of claim 7, further comprising:
and the recording module is used for recording the verification renewal behavior of the merchant into a preset database of the order server after pushing a renewal order notification message to a merchant terminal of a merchant corresponding to the target order and after pushing the renewal order notification message to the merchant terminal for a preset time length or after receiving a confirmation operation of the merchant acting on the renewal order notification message if the target order is determined to be a renewal order according to the user information and the order information.
CN202210339112.4A 2022-04-01 2022-04-01 Processing method and device for order renewal Pending CN114782127A (en)

Priority Applications (1)

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CN202210339112.4A CN114782127A (en) 2022-04-01 2022-04-01 Processing method and device for order renewal

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202210339112.4A CN114782127A (en) 2022-04-01 2022-04-01 Processing method and device for order renewal

Publications (1)

Publication Number Publication Date
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