CN114697453A - Method and device for regulating and controlling inquiry call cost - Google Patents

Method and device for regulating and controlling inquiry call cost Download PDF

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CN114697453A
CN114697453A CN202011634103.5A CN202011634103A CN114697453A CN 114697453 A CN114697453 A CN 114697453A CN 202011634103 A CN202011634103 A CN 202011634103A CN 114697453 A CN114697453 A CN 114697453A
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user
target
charging standard
payment
call
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周平
张俊
蔡君
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Guiyang Longmaster Information and Technology Co ltd
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Guiyang Longmaster Information and Technology Co ltd
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
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    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/22—Payment schemes or models
    • G06Q20/28—Pre-payment schemes, e.g. "pay before"
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    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06Q50/40—Business processes related to the transportation industry
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H80/00—ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/66—Policy and charging system
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
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    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/82—Criteria or parameters used for performing billing operations
    • H04M15/8207—Time based data metric aspects, e.g. VoIP or circuit switched packet data
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/10—Aspects of automatic or semi-automatic exchanges related to the purpose or context of the telephonic communication

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Abstract

The application discloses a method and a device for regulating and controlling inquiry call cost, which are used for obtaining a payment mode, a purchase quantity and a user type selected by a user by receiving a payment application of an inquiry call, wherein the payment mode comprises long-time payment and short-time payment, and the user type comprises a new user and an old user; acquiring a corresponding first target charging standard according to the payment mode and the user type; calculating a first target charge according to the first target charging standard and the purchase quantity and sending the first target charge to a user side; after the first target cost is obtained, the corresponding first target call duration is allocated to effectively control the inquiry call cost, so that the doctor and the patient can improve the diagnosis efficiency. In addition, different services are provided according to the user type and the user requirement, and the user experience is further improved.

Description

Method and device for regulating and controlling inquiry call cost
Technical Field
The application relates to the technical field of computers, in particular to a method and a device for regulating and controlling inquiry call cost.
Background
The traditional online interrogation modes include telephone or internet interrogation. Telephone interrogation is usually a telephone voice interrogation method provided based on a Public Switched Telephone Network (PSTN) or Cellular network (Cellular network) communication mode; the internet inquiry is a way of connecting a mobile intelligent terminal, a personal computer and other equipment to an internet IP exchange communication platform through a user side (an application program client, a browser WEB application and the like) to realize inquiry.
The two inquiry modes are different in implementation mode and have advantages and disadvantages, when the internet inquiry mode is used, audio and video real-time call inquiry realized by adopting a VOIP technology and instant message image-text inquiry realized by adopting image-text multimedia information interaction are available. However, in the open internet environment, if the IP network environment is limited and disturbed, the unstable operation is more likely to occur, especially the VOIP audio/video real-time call. Meanwhile, the requirement on the activity of the terminal application programs of both parties is high, and in addition, the application programs of the internet inquiry mobile intelligent terminal are not applied in a system level, so that the situation that the application of a public switched telephone network and a cellular mobile telephone system is difficult to realize, and a strong prompt is started after an incoming call signal is received in a terminal standby state. Therefore, telephone inquiry based on a public switched telephone network or cellular network communication mode has the advantages of low time delay, interference resistance, strong reminding and the like, and the advantage of ensuring the quick and reliable establishment of communication between participants is still favored.
In summary, the telephone voice communication method is an on-line inquiry scheme, but most of the current mainstream telephone inquiries are presented by means of an inquiry call center, one party firstly dials to the inquiry call center, and the call center provides a corresponding IVR service flow and calls the other party to try to get through. In this way, the telephone numbers of both parties are managed by the call center, and the hidden danger of leakage of safety information such as telephone numbers and the like is eliminated or reduced.
The matching device of the method calls doctors and patients to carry out instant voice communication by using an IVR (Interactive Voice response) platform unified number, can fuse an internet mode with a public switched telephone network or a cellular network communication mode, and is communicated with the telephone voice communication calling the public switched telephone network or the cellular network communication through an internet user intelligent terminal, the double platforms acquire related data, support a telephone inquiry system to establish communication for a user end and a doctor terminal, cooperate with on-line image-text multimedia communication, and uniformly archive and manage the complete process as diagnosis and treatment information.
Finally, no matter the audio and video real-time communication internet inquiry realized by the internet VOIP technology or the telephone inquiry realized based on the public switched telephone network or the cellular network communication mode, the existing inquiry call charges per time or charges per time for a long time, and is not distinguished according to the user types, thereby being not beneficial to providing the consultation service.
Disclosure of Invention
The application provides a method and a device for regulating and controlling inquiry call charges, which are used for solving the problems that the existing method is not convenient for providing targeted consultation because the types of users are not distinguished.
In a first aspect, to achieve the above object, the present application provides a method for regulating and controlling the charges of an inquiry call, the method comprising:
receiving a payment application of an inquiry call, and acquiring a payment mode, a purchase quantity and a user type selected by a user, wherein the payment mode comprises long-time payment and time-interval payment, and the user type comprises a new user and an old user;
acquiring a corresponding first target charging standard according to the payment mode and the user type;
calculating a first target charge according to the first target charging standard and the purchase quantity and sending the first target charge to a user side;
and after the first target expense is obtained, the corresponding first target conversation time length is allocated.
Further, obtaining a corresponding charging standard according to the payment mode and the user type includes:
acquiring a preset first charging standard according to the payment mode;
acquiring a preset second charging standard according to the user type;
and acquiring a corresponding first target charging standard according to the first charging standard and the second charging standard.
Further, obtaining a preset second charging standard according to the user type includes:
if the user is a new user, inquiring whether the user carries out recharging or not;
if the user does not recharge, the corresponding second charging standard is zero;
and if the user recharges, acquiring a second charging standard corresponding to the recharged user.
Further, calculating a first target fee according to the first target charging standard and the purchase quantity, including:
and multiplying the first target charging standard by the purchase quantity to obtain a corresponding first target fee.
Further, the method for regulating and controlling the inquiry call charge further comprises the following steps:
if the user selects to prolong the call duration in the inquiry process, calculating a second target cost according to the payment mode, the purchase quantity and the user type selected by the user;
and after the second target expense is obtained, the corresponding second target conversation time length is allocated.
In a second aspect, the present application also provides an apparatus for regulating charges for an interrogation call, the apparatus comprising:
the system comprises a payment application acquisition unit, a payment application acquisition unit and a payment processing unit, wherein the payment application acquisition unit is used for receiving a payment application of an inquiry call and acquiring a payment mode, a purchase quantity and a user type selected by a user, the payment mode comprises long-time payment and time-interval payment, and the user type comprises a new user and an old user;
a target charging standard obtaining unit, configured to obtain a corresponding first target charging standard according to the payment mode and the user type;
the target charge calculating unit is used for calculating first target charge according to the first target charging standard and the purchase quantity and sending the first target charge to the user side;
and the transfer unit is used for transferring the corresponding first target call duration after acquiring the first target cost.
Further, the target charging standard obtaining unit is further configured to:
acquiring a preset first charging standard according to the payment mode;
acquiring a preset second charging standard according to the user type;
and acquiring a corresponding first target charging standard according to the first charging standard and the second charging standard.
Further, the target charging standard obtaining unit is further configured to:
if the user is a new user, inquiring whether the user carries out recharging or not;
if the user does not recharge, the corresponding second charging standard is zero;
and if the user recharges, acquiring a second charging standard corresponding to the recharged user.
Further, the target fee calculation unit is configured to:
and multiplying the first target charging standard by the purchase quantity to obtain a corresponding first target fee.
Further, the device for regulating and controlling the inquiry call charge further comprises a delay unit, which is used for:
if the user selects to prolong the call duration in the inquiry process, calculating a second target cost according to the payment mode, the purchase quantity and the user type selected by the user;
and after the second target expense is obtained, the corresponding second target conversation time length is allocated.
In a third aspect, to achieve the above object, the present application provides a computer readable storage medium, on which a computer program is stored, which when executed by an acquirer, implements the steps of any one of the methods of regulating the cost of an inquiry call of the first aspect.
In a fourth aspect, to achieve the above object, the present application provides a computer device, including a memory, an acquirer, and a computer program stored on the memory and executable on the acquirer, wherein the acquirer executes the program to implement the steps of any one of the methods for regulating and controlling the charges for an inquiry call in the first aspect.
According to the technical scheme, the method and the device for regulating the inquiry call charge acquire the payment mode, the purchase quantity and the user type selected by the user by receiving the payment application of the inquiry call, wherein the payment mode comprises long-time payment and short-time payment, and the user type comprises a new user and an old user; acquiring a corresponding first target charging standard according to the payment mode and the user type; calculating a first target charge according to the first target charging standard and the purchase quantity and sending the first target charge to a user side; after the first target cost is obtained, the corresponding first target call duration is allocated to effectively control the inquiry call cost, so that the doctor and the patient can improve the diagnosis efficiency. In addition, different services are provided according to the user type and the user requirement, and the user experience is further improved.
It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the application.
Drawings
In order to more clearly describe the embodiments of the present application or the technical solutions in the prior art, the drawings needed to be used in the embodiments will be briefly described below, and it is obvious for those skilled in the art that other drawings can be obtained according to these drawings without inventive exercise.
Fig. 1 is a schematic flowchart of a method for regulating and controlling an inquiry call charge according to an embodiment of the present application;
fig. 2 is a schematic structural diagram of an apparatus for regulating charges for an inquiry call according to an embodiment of the present disclosure.
Detailed Description
The features and advantages of the present application will become more apparent and apparent from the following detailed description of the present application.
The word "exemplary" is used exclusively herein to mean "serving as an example, embodiment, or illustration. Any embodiment described herein as "exemplary" is not necessarily to be construed as preferred or advantageous over other embodiments. While the various aspects of the embodiments are presented in drawings, the drawings are not necessarily drawn to scale unless specifically indicated.
In the description of the present application, it should be noted that the terms "upper", "lower", "inner", "outer", "front", "rear", "left" and "right" and the like indicate orientations or positional relationships based on operational states of the present application, and are only used for convenience of description and simplification of description, but do not indicate or imply that the referred device or element must have a specific orientation, be constructed in a specific orientation and be operated, and thus, should not be construed as limiting the present application. Furthermore, the terms "first," "second," "third," and "fourth" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance.
In order to solve the above problems, the present application provides a method and an apparatus for regulating and controlling the call charges for inquiry, and the following describes in detail a specific embodiment of the present application with reference to the accompanying drawings.
Fig. 1 is a flowchart illustrating a method for regulating and controlling an inquiry call charge according to an embodiment of the present application, and as shown in fig. 1, the method includes steps S1001 to S1004.
S1001: receiving a payment application of an inquiry call, and acquiring a payment mode, a purchase quantity and a user type selected by a user, wherein the payment mode comprises long-time payment and time-interval payment, and the user type comprises a new user and an old user.
When the system is implemented specifically, when a user consults through the consultation platform, the user can consult by combining a telephone on the basis of image-text consultation, and the timeliness and effectiveness of consultation interaction are improved. The inquiry call needs to be paid with additional fee, the payment mode can be charged per time, and the inquiry call cost is higher because the time duration is not limited by the per time charge, so that doctors can be guaranteed to obtain proper diagnosis cost. In order to further improve the efficiency of the inquiry, the payment mode can also be long-time payment and time-of-day payment. If the charge is 1 yuan per minute, the user needs to pay 10 yuan when buying the call duration for 10 minutes. If a time interval is 2 minutes, the user buys 5 time intervals, pays 10 minutes and obtains the call duration for 10 minutes.
In addition, the user types are distinguished, including a new user and an old user, and the targeted service is provided according to the user types, for example, the credit value of the new user is 0, which indicates that the new user has no long term and credit temporarily, and the recharging service can be provided for the new user. If the user is not 0, the user is an old user, and more convenient services can be correspondingly provided.
S1002: and acquiring a corresponding first target charging standard according to the payment mode and the user type.
In specific implementation, the obtaining of the corresponding charging standard according to the payment mode and the user type comprises:
s201: and acquiring a preset first charging standard according to the payment mode.
S202: and acquiring a preset second charging standard according to the user type.
S203: and acquiring a corresponding first target charging standard according to the first charging standard and the second charging standard.
Specifically, if the payment mode is to pay according to time length, the preset first charging standard may be 1 yuan per minute, and the minimum time length for purchase is 3 minutes; if the payment mode is pay by time, the preset first charging standard may be 2-element for one time period of 2 minutes, and the minimum purchasing time period is 1 time period, i.e. 2-minute time period.
Specifically, obtaining a preset second charging standard according to the user type includes:
if the user is a new user, inquiring whether the user carries out recharging or not;
if the user does not recharge, the corresponding second charging standard is zero;
and if the user recharges, acquiring a second charging standard corresponding to the recharged user.
In specific implementation, if the user is an old user who has already made a consultation call or a recharging service, the calculation standards of the user are correspondingly different corresponding to certain preferential levels. If the user is divided into I, II and III levels according to different recharging amounts, the I level user recharges 500 yuan, and the inquiry and call cost can enjoy 95 folds; the level II user is charged with 1000 yuan, and the inquiry and call cost can enjoy 9 points; the class III user is charged with 2000 yuan, and the inquiry and call fee can enjoy 8 points. Therefore, the second charging standard can be known after the user type and the corresponding grade are obtained, and the enjoyable preference of the user is recorded.
If the second charging standard preset for the new user is 0, that is, the new user does not pay or recharge, the new user cannot enjoy the preferential strategy provided by the platform. Therefore, the user needs to be asked whether to perform the recharging service before the recharging, and if the recharging is not performed, the corresponding second charging standard is still zero. If the user recharges, a third-grade recharging standard can be provided, the level of the user can be determined according to the recharging amount of the user, and then a corresponding second charging standard, such as an old user preferential strategy, is obtained.
And obtaining a first target charging standard after obtaining the first charging standard and the second charging standard. If the first charging standard is 1 yuan per minute and the second charging standard is 9 folds, the first target charging standard is 1 x 0.9-0.9 yuan.
S1003: and calculating a first target fee according to the first target charging standard and the purchase quantity and sending the first target fee to the user side.
Specifically, the first target charging standard is multiplied by the purchase amount to obtain a corresponding first target charge. If the first target charging standard is 0.9 yuan and the user purchases 10 minutes per time length, the first target charge is 9 yuan. And if the new user is used and the recharging is not carried out, the target cost is sent to the user side, and the user side carries out the next operation after paying. If the new user has charged or the old user has a balance, the charge is deducted directly from the balance. If the offer balance of the old user is insufficient to pay the first target fee, the amount of the payment required by the old user is transmitted (the first target fee minus the payable balance). The old user can be reminded to recharge, and after recharging, the expense can be deducted from the balance.
S1004: and after the first target expense is obtained, the corresponding first target conversation time length is allocated.
Specifically, after the user pays the first target fee, the corresponding first target call duration is allocated to the user, and the inquiry call is established through the IVR platform. Recording and starting timing after the inquiry call is established, and monitoring the actual call duration. No further action is required if the interrogation session is ended before the first target session length. If the doctor and the patient can not complete the inquiry within the first target conversation time length and the user selects the extension time length, corresponding to the steps S1005 and S1006.
S1005: and if the user selects to prolong the call duration in the inquiry process, calculating a second target fee according to the payment mode, the purchase quantity and the user type selected by the user.
S1006: and after the second target expense is obtained, the corresponding second target conversation time length is allocated.
In the specific implementation, the extension of the call duration is equivalent to the re-purchase of the call duration, so that the charge can be calculated again according to the payment mode, the purchase amount and the user type.
And for the new user, if the user does not recharge in the earlier stage, calculating the cost according to the reselected payment mode and the purchase quantity. And simultaneously reminding the user whether to recharge, if the user selects to recharge, calculating the cost according to the standard after recharging, and deducting the cost from the balance after recharging.
If the user is old, the fee can be directly deducted from the balance. In addition, if the old user selects to prolong the call duration, the inquiry call can not be suspended, but a fee deduction or payment mode after the call is ended is provided based on the credit value of the old user, so that more convenient service is provided for the old user.
According to the method and the system, the inquiry call cost is regulated, so that the inquiry call cost is effectively controlled, and the doctor and the patient are promoted to improve the diagnosis and treatment efficiency. In addition, different services are provided according to the user type and the user requirement, and the user experience is further improved.
Corresponding to the method for regulating and controlling the inquiry call charge provided by the application, the application also provides an embodiment of a device for regulating and controlling the inquiry call charge. Referring to fig. 2, a schematic structural diagram of an apparatus for regulating charges for an inquiry call provided in an embodiment of the present application is shown, where the apparatus includes:
a payment application obtaining unit 100, configured to receive a payment application for an inquiry call, and obtain a payment method, a purchase amount, and a user type selected by a user, where the payment method includes long-time payment and long-time payment, and the user type includes a new user and an old user;
a target charging standard obtaining unit 200, configured to obtain a corresponding first target charging standard according to the payment method and the user type;
a target charge calculating unit 300, configured to calculate a first target charge according to the first target charging standard and the purchase amount, and send the first target charge to the user end;
and an allocating unit 400, configured to allocate a corresponding first target call duration after acquiring the first target cost.
Further, the target charging standard obtaining unit is further configured to:
acquiring a preset first charging standard according to the payment mode;
acquiring a preset second charging standard according to the user type;
and acquiring a corresponding first target charging standard according to the first charging standard and the second charging standard.
Further, the target charging standard obtaining unit is further configured to:
if the user is a new user, inquiring whether the user carries out recharging or not;
if the user does not recharge, the corresponding second charging standard is zero;
and if the user recharges, acquiring a second charging standard corresponding to the recharged user.
Further, the target fee calculation unit is configured to:
and multiplying the first target charging standard by the purchase quantity to obtain a corresponding first target charge.
Further, the apparatus for regulating and controlling the charges for the inquiry call further comprises a delay unit 500, configured to:
if the user selects to prolong the call duration in the inquiry process, calculating a second target cost according to the payment mode, the purchase quantity and the user type selected by the user;
and after the second target expense is obtained, the corresponding second target conversation time length is allocated.
According to the method and the device for regulating and controlling the inquiry call cost, the payment mode, the purchase quantity and the user type selected by the user are obtained by receiving the payment application of the inquiry call, the payment mode comprises long-time payment and long-time payment, and the user type comprises a new user and an old user; acquiring a corresponding first target charging standard according to the payment mode and the user type; calculating a first target charge according to the first target charging standard and the purchase quantity and sending the first target charge to a user side; after the first target cost is obtained, the corresponding first target call duration is allocated, so that the inquiry call cost is effectively controlled, and the doctor and the patient are promoted to improve the diagnosis efficiency. In addition, different services are provided according to the user type and the user requirement, and the user experience is further improved.
According to the method for regulating and controlling the inquiry call cost, the embodiment of the application also provides a readable storage medium and a computer device. The readable storage medium stores executable program, and the program realizes the steps of the method for regulating and controlling the inquiry call charge when being executed by the acquirer; the computer equipment comprises a memory, an acquirer and an executable program which is stored on the memory and can run on the acquirer, and the steps of the method for regulating and controlling the inquiry call charge are realized when the acquirer executes the program.
The present application has been described in detail with reference to specific embodiments and illustrative examples, but the description is not intended to limit the application. Those skilled in the art will appreciate that various equivalent substitutions, modifications or improvements may be made to the presently disclosed embodiments and implementations thereof without departing from the spirit and scope of the present disclosure, and these fall within the scope of the present disclosure. The protection scope of this application is subject to the appended claims.

Claims (10)

1. A method for regulating the cost of an inquiry call, said method comprising:
receiving a payment application of an inquiry call, and acquiring a payment mode, a purchase quantity and a user type selected by a user, wherein the payment mode comprises long-time payment and time-interval payment, and the user type comprises a new user and an old user;
acquiring a corresponding first target charging standard according to the payment mode and the user type;
calculating a first target charge according to the first target charging standard and the purchase quantity and sending the first target charge to a user side;
and after the first target expense is obtained, the corresponding first target conversation time length is allocated.
2. The method for regulating and controlling the charge for an interrogation call according to claim 1, wherein obtaining the corresponding charging standard according to the payment mode and the user type comprises:
acquiring a preset first charging standard according to the payment mode;
acquiring a preset second charging standard according to the user type;
and acquiring a corresponding first target charging standard according to the first charging standard and the second charging standard.
3. The method for regulating and controlling the charges for an inquiry call according to claim 2, wherein obtaining a preset second charging standard according to the user type comprises:
if the user is a new user, inquiring whether the user carries out recharging or not;
if the user does not recharge, the corresponding second charging standard is zero;
and if the user recharges, acquiring a second charging standard corresponding to the recharged user.
4. The method of regulating and controlling interrogation call charges of claim 3, wherein calculating a first target charge based on the first target billing criteria and the purchase amount comprises:
and multiplying the first target charging standard by the purchase quantity to obtain a corresponding first target charge.
5. The method of regulating the cost of an interrogation call of claim 1, further comprising:
if the user selects to prolong the call duration in the inquiry process, calculating a second target cost according to the payment mode, the purchase quantity and the user type selected by the user;
and after the second target expense is obtained, the corresponding second target conversation time length is allocated.
6. An apparatus for regulating the cost of an interview session, the apparatus comprising:
the system comprises a payment application acquisition unit, a payment processing unit and a payment processing unit, wherein the payment application acquisition unit is used for receiving a payment application of an inquiry call and acquiring a payment mode, a purchase quantity and a user type selected by a user, the payment mode comprises long-time payment and short-time payment, and the user type comprises a new user and an old user;
a target charging standard obtaining unit, configured to obtain a corresponding first target charging standard according to the payment mode and the user type;
the target charge calculation unit is used for calculating a first target charge according to the first target charging standard and the purchase quantity and sending the first target charge to the user side;
and the transfer unit is used for transferring the corresponding first target call duration after acquiring the first target cost.
7. The apparatus for regulating charges for an interrogation call according to claim 6, wherein the target charging standard obtaining unit is further configured to:
acquiring a preset first charging standard according to the payment mode;
acquiring a preset second charging standard according to the user type;
and acquiring a corresponding first target charging standard according to the first charging standard and the second charging standard.
8. The apparatus for regulating charges for an interrogation call according to claim 7, wherein the target charging criteria obtaining unit is further configured to:
if the user is a new user, inquiring whether the user carries out recharging or not;
if the user does not recharge, the corresponding second charging standard is zero;
and if the user recharges, acquiring a second charging standard corresponding to the recharged user.
9. The apparatus for regulating charges for an interrogation call of claim 8, wherein the target charge calculating unit is configured to:
and multiplying the first target charging standard by the purchase quantity to obtain a corresponding first target charge.
10. The apparatus for regulating charges for an interrogation call of claim 6, further comprising a delay unit for:
if the user selects to prolong the call duration in the inquiry process, calculating a second target cost according to the payment mode, the purchase quantity and the user type selected by the user;
and after the second target expense is obtained, the corresponding second target conversation time length is allocated.
CN202011634103.5A 2020-12-31 2020-12-31 Method and device for regulating and controlling inquiry call cost Pending CN114697453A (en)

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Citations (4)

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Publication number Priority date Publication date Assignee Title
CN102137205A (en) * 2010-07-30 2011-07-27 华为软件技术有限公司 Account recharging method and device and charging method, device and system
CN102624999A (en) * 2011-01-27 2012-08-01 通用汽车有限责任公司 Hands free calling system for telematics users using a network-based pre-pay system
CN106204210A (en) * 2016-07-05 2016-12-07 永州天天宝科技有限公司 A kind of streaming phone is calculated payment method and system
CN108364175A (en) * 2018-03-02 2018-08-03 安徽时间分享信息科技有限公司 A kind of system and method for payment communication

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102137205A (en) * 2010-07-30 2011-07-27 华为软件技术有限公司 Account recharging method and device and charging method, device and system
CN102624999A (en) * 2011-01-27 2012-08-01 通用汽车有限责任公司 Hands free calling system for telematics users using a network-based pre-pay system
CN106204210A (en) * 2016-07-05 2016-12-07 永州天天宝科技有限公司 A kind of streaming phone is calculated payment method and system
CN108364175A (en) * 2018-03-02 2018-08-03 安徽时间分享信息科技有限公司 A kind of system and method for payment communication

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