CN114598913B

CN114598913B - Multi-user double-record interaction control method and system

Info

Publication number: CN114598913B
Application number: CN202210109903.8A
Authority: CN
Inventors: 路九阳
Original assignee: Qingdao Hope Bird Technology Co ltd
Current assignee: Qingdao Hope Bird Technology Co ltd
Priority date: 2022-01-30
Filing date: 2022-01-30
Publication date: 2024-01-23
Anticipated expiration: 2042-01-30
Also published as: CN114598913A

Abstract

The application provides a multi-user double-record interaction control method and system. The service end executes double-recording business process calculation and control, the recording terminal obtains audio and video data, and the operation terminal is used for each recording role to assist double recording. The method comprises the following steps: the server calculates the double-record business flow and controls execution, and provides corresponding configuration data for each operation terminal; the operation end receives first data sent by the service end to configure a first double-record auxiliary program or an execution instruction; the operation end executes a first double-recording auxiliary program to assist in executing double-recording behavior or interactive control, and generates second data based on the acquisition of an execution result and sends the second data to the service end; and the recording terminal receives the control instruction and executes the control instruction to record and acquire the audio and video data. Therefore, a new interaction control mode is provided for the multi-user double-recording scene, targeted help and operation support are provided for each recording role, the multi-user double-recording difficulty is reduced, and the user experience is improved.

Description

Multi-user double-record interaction control method and system

Technical Field

The invention relates to the field of audio and video double-recording, in particular to a multi-user double-recording interactive control method and system.

Background

In the existing double recording (audio and video recording) application scenario, there are often cases where multiple people are required to record, such as insurance sales, where an insurance agent and a client are required to record in a same frame, and where, in the real estate transaction scenario, a buyer and a seller or three parties including an intermediary party are required to participate in recording in a same frame. Such multi-person double-recording scenes, analyzed, typically have the following characteristics: the process is more complex; each participant bears different recording roles, and specified actions or speaking operations need to be completed in the double recording process; the appointed answering and interaction among all the recorders are required to be completed; in the recording process, the recording flow needs to be dynamically changed according to the business logic. Therefore, multiple users have difficulty in double recording, and the executors need to spend time to prepare, become familiar with the double recording process and related business logic, and have difficulty in ensuring the recording quality. The existing double-recording software or system generally adopts a mode of prompting on recording equipment to assist recording, and because the range of the double-recording scene of multiple people is large, the recording equipment is required to keep a certain distance from people in the scene, the problems that prompting contents are difficult to see clearly, recording contents of the users are difficult to distinguish and the like exist, the problems that the users do not belong to own operation terminals and cannot meet the interaction requirements of interaction with other recording roles and recording systems exist, in addition, the control mode also has certain defects, the frequent operation of the recording equipment easily shields the lenses, and the recording quality is poor.

Therefore, the existing multi-user dual-recording method cannot provide assistance for each recording participant, cannot meet the interaction requirement between the participants or the dual-recording system, is difficult to ensure the recording quality, has poor user experience, and the like, and a new multi-user dual-recording interaction control method or system is needed to be provided for solving the problems.

Disclosure of Invention

Aiming at the problems, the invention provides a multi-user double-recording interaction control method and system, which aim to provide corresponding recording assistance for each recording role in a multi-user double-recording scene, define the recording content, control recording equipment, meet the interaction requirement of the recording roles, collect interaction data and dynamically adjust the recording business flow, reduce the difficulty of multi-user double-recording operation and improve the recording quality. The technical scheme provided by the invention is as follows:

in a first aspect, the present application provides a multi-user dual-recording interaction control method, applied to a plurality of operation terminals, wherein a first dual-recording auxiliary program is run in each operation terminal, and functions of dual-recording auxiliary and operation execution are provided for corresponding recording roles through the first dual-recording auxiliary program, and the method includes:

establishing communication connection between an operation terminal and a service end;

And receiving first data sent by the server, acquiring data items related to the recording role in the first data, and configuring a first double-recording auxiliary program based on the data items, or updating the configuration of the first double-recording auxiliary program based on the data items. In addition, after the first data is received, when the first data is judged to contain the instruction, the instruction is executed;

executing a first double-recording auxiliary program, displaying prompt information to assist a recording role in executing double-recording behavior, or receiving and processing an operation event triggered by the recording role;

and generating second data based on the acquired data of the execution result of the first double-record auxiliary program, and sending the second data to the server.

In the implementation method, independent operation terminals are provided for each multi-user double-recording participant, double-recording auxiliary programs are configured and operated in a personalized mode, and the double-recording auxiliary programs are matched with the whole recording flow in the recording process and are controlled by each operation terminal in an interaction mode to execute the double-recording process. By providing independent and targeted assistance for each recording role, the difficulty of executing double recording by individuals is effectively reduced, and in addition, the operation result of each operation terminal is fed back to the server to organically form the integral control of the multi-user double recording process.

In one possible implementation, the operation terminal accesses the link provided by the service end, and establishes a communication connection with the service end. The implementation mode is beneficial to quick organization of equipment, such as an operation terminal scanning two-dimension codes to access links contained in the two-dimension codes, communication connection between the equipment is established, and a multi-user double-record interactive control system required by the application is constructed.

In one possible implementation manner, the plurality of operation terminals include a first operation terminal corresponding to a first recording role, a second operation terminal corresponding to a second recording role, and the method includes:

in the first operation terminal, the first recording role confirms or denies the double recording behavior executed by the second recording role and other operations by executing user operation in the corresponding first double recording auxiliary program; and at the second operation terminal, the second recording role confirms or denies the double recording behavior executed by the first recording role and other operations by executing user operations on the corresponding first double recording auxiliary program.

The realization mode provides a new verification or adjustment mode for the multi-person double-recording scene, and through one party executing double-recording behavior, other parties or multiple parties confirm or deny the double-recording behavior and other operations, the effects of verifying the behavior of the other party by one party, judging according to the behavior of the other party and adjusting the double-recording flow are realized.

In a second aspect, the present application provides a multi-user dual-record interaction control method, where the method is applied to a server, and the method includes:

acquiring service identification information, and extracting service data based on the service identification information;

calculating a double-record business process based on business data and generating double-record business process data, wherein the double-record business process comprises a double-record business process structure and one or more recording nodes, each recording node is associated with one or more recording roles, each recording node comprises one or more data items, the data items comprise one or more of public data items related to public business and recording role data items related to recording roles, and the data items are used for configuring a first double-record auxiliary program of an operation terminal or a second double-record auxiliary program of the recording terminal;

establishing communication connection with an operation terminal and establishing communication connection with a recording terminal;

executing a double-record business process control program based on the double-record business process, including one or more of the following operations:

executing double-record business process control, and jumping to a new recording node for executing when judging that the process jumping condition is met;

performing double-record business process calculation and updating double-record business process data;

Extracting data items related to recording roles from double-recording business process data according to the current recording node, and sending the data items to corresponding operation terminals as first data;

generating an instruction for execution at the operation terminal, generating the instruction into first data, and transmitting the first data to the corresponding operation terminal;

receiving second data sent by an operation terminal, analyzing and executing double-record business process control and/or executing double-record business process calculation based on the second data;

generating an instruction for execution at the recording terminal, generating the instruction into third data, and transmitting the third data to the recording terminal.

In the implementation manner, the server side serves as a core for double-record service calculation and interaction, creates and calculates the double-record service flow, coordinates the recording terminal and each operation terminal to execute the double-record service flow, is beneficial to overall control, centralized calculation and dynamic adjustment of the double-record service, and further meets the double-record requirement comprising complex service logic.

In one possible implementation, the dual recording business process control program is executed based on the dual recording business process, and further includes one or more of the following operations:

extracting data items related to the recording terminal from the double-recording business process data according to the current recording node, and sending the data items to the recording terminal as third data;

Receiving fourth data sent by the recording terminal, analyzing and executing double-recording business process control and/or executing double-recording business process calculation based on the fourth data;

and receiving recording result data sent by the recording terminal, checking the recording result data according to the data items related to the checking, and executing double-recording business process control and/or executing double-recording business process calculation based on the checking result.

In the implementation manner, the corresponding data item is provided for the recording terminal, so that the recording terminal assists the recording role in the recording process, such as prompting the current recording node information and the like. And receiving data transmitted by the recording terminal, such as running state information of recording equipment, and the like, so that the service end can conveniently and totally control the double-recording business process. In addition, a processing mode for carrying out real-time quality inspection and adjusting the double-recording business process according to the recording data provided by the recording end is also provided.

In a third aspect, the present application provides a multi-user dual-recording interaction control method, where the method is applied to a recording terminal, and the method includes:

establishing communication connection with a service end or an operation terminal;

receiving a control instruction sent by a server or an operation terminal, and executing the control instruction;

and recording the audio and video of the double-recording scene to generate recording result data.

The recording terminal in the implementation method meets the requirement of recording and controlling the basic scenes of multiple users and double recordings. The control of the recording terminal in the recording process is executed by receiving the control instruction sent by the server or the operation terminal, so that the problems of lens shielding, recording quality reduction and the like possibly caused by direct operation of the recording equipment by a user in the recording process are avoided.

In one possible implementation manner, after the communication connection with the service end is established, the method further includes:

receiving third data sent by a server, acquiring data items contained in the third data, and configuring the execution of a second double-recording auxiliary program in the recording terminal based on the data items, or updating the configuration of the second double-recording auxiliary program based on the data items; acquiring and executing an instruction contained in the third data;

and executing a second double-recording auxiliary program, and displaying prompt information to assist the recording role in executing double-recording action.

The above implementation method provides a way to perform recording assistance at the recording terminal, for example, displaying the current recording node, the recording role of the action being performed, the completed recording item, the remaining recording items, etc.

And based on the data item contained in the third data, checking the recording result data and generating a checking result, generating the checking result into fourth data and sending the fourth data to the server, or sending the recording result data to the server for storing or checking the recording result data by the server.

The implementation mode carries out quality inspection on the recorded result data at the recording terminal or sends the recorded result data to the server for quality inspection, and a real-time quality inspection method is provided.

In a fourth aspect, the present application provides a multi-user dual recording system, the system including a server, a recording terminal, and a plurality of operation terminals, wherein:

the server side comprises a double-record business process calculation module and a double-record business process control and execution module, wherein:

the double-record business process calculation module is used for acquiring business identification information, extracting business data, calculating a double-record business process based on the business data and generating double-record business process data, wherein the double-record business process comprises a double-record business process structure and one or more recording nodes, each recording node is associated with one or more recording roles, each recording node comprises one or more data items, and the data items comprise one or more of public data items related to public business and recording role data items related to the recording roles;

The double-record business process control and execution module is used for executing double-record business process control, and jumping to a new recording node for execution when judging that the process jumping condition is met; the method is also used for executing double-record business process calculation and updating double-record business process data; the method is also used for extracting data items related to the recording role from the double-recording business process data according to the current recording node, generating first data and sending the first data to the corresponding operation terminal; the method is also used for generating an instruction for being executed at the operation terminal and generating first data to be sent to the corresponding operation terminal; the second data is also used for receiving the second data sent by the operation terminal, analyzing and executing double-record business process control and/or executing double-record business process calculation based on the second data; the method is also used for generating an instruction executed by the recording terminal and generating third data to be sent to the recording terminal;

the operation terminal comprises a configuration module and a first double-record auxiliary program execution module, wherein:

the configuration module is used for receiving the first data and configuring a first double-recording auxiliary program or updating the configuration of the first double-recording auxiliary program according to the data items related to the recording roles in the first data;

the first double-recording auxiliary program execution module is used for executing the first double-recording auxiliary program, displaying prompt information to assist the recording role in executing double-recording behavior, or receiving and processing an operation event triggered by the recording role;

The first double-recording auxiliary program execution module is also used for generating second data based on the acquired data of the execution result of the first double-recording auxiliary program and sending the second data to the server;

the first double-record auxiliary program execution module is also used for executing instructions contained in the first data;

the recording terminal comprises a recording module and a second double-recording auxiliary program execution module, wherein:

the recording module is used for recording and acquiring the audio and video data of the double-recording scene;

and the second double-recording auxiliary program execution module is used for receiving and executing the control instruction sent by the server or the operation terminal.

In one possible implementation, the multi-person double entry system further includes:

the double-record business process control and execution module is also used for extracting data items related to the recording terminal from the double-record business process data according to the current recording node, generating third data and sending the third data to the recording terminal; the method is also used for receiving fourth data sent by the recording terminal, and executing double-recording business process control and/or double-recording business process calculation based on the fourth data;

the recording terminal also comprises a configuration module, wherein the configuration module is used for receiving third data sent by the server and acquiring data items contained in the third data, and configuring a second double-recording auxiliary program based on the data items or updating the configuration of the second double-recording auxiliary program based on the data items;

The second double-recording auxiliary program executing module is also used for executing the second double-recording auxiliary program and displaying prompt information to assist the recording role in executing double-recording actions.

the second double-recording auxiliary program execution module is further used for acquiring and executing the instruction contained in the third data.

the server side also comprises a checking module which is used for receiving the recording result data sent by the recording terminal, checking the recording result data according to the data item, and executing double-recording business process control and/or executing double-recording business process calculation based on the checking result.

the recording terminal also comprises a checking module which checks the recording result data according to the data item, calculates and generates a checking result and sends the checking result to the server as fourth data.

In a fifth aspect, the present application also provides an electronic device for use in a dual recording operation, the electronic device comprising one or more processors; and a storage device for storing one or more programs. The one or more programs, when executed by the one or more processors, cause the one or more processors to implement the method of any of the first aspects described above.

In a sixth aspect, the application further provides an electronic device applied to audio and video recording, where the electronic device includes an audio and video data acquisition device and a storage device. Optionally, the electronic device further comprises one or more processors; and the storage device is also used for storing one or more programs. The one or more programs, when executed by the one or more processors, cause the one or more processors to implement the method of any of the third aspects described above.

By combining the technical scheme provided by the embodiment of the invention, the beneficial effects are that:

providing targeted assistance for each recording role in the multi-person double-recording scene, and materializing and refining the recording content of each person, thereby reducing the difficulty of executing double-recording by the person;

the whole calculation and control double-record business process, systematic control of each terminal and role interact according to the process, has strong logic, supports dynamic adjustment, and is suitable for processing complex multi-user double-record business scenes;

according to the relation between recording roles in the multi-user double-recording scene, one party confirms or denies the speech and the behavior of the other party, and a new verification mechanism is provided;

in addition, the problem of control equipment is solved in an auxiliary way, and recording quality is further improved.

Therefore, the method is applied to a multi-user double-recording scene and has the characteristics of easiness in implementation, simplicity, flexibility, strictness, good experience and the like.

Drawings

Fig. 1 is a schematic diagram of an implementation structure of a multi-user dual-record interactive control system according to an embodiment of the present application;

fig. 2 is a schematic diagram of an execution flow of an operation terminal of the multi-user dual recording system according to an embodiment of the present application;

fig. 3 is a schematic flow chart of an instruction executed in an operation terminal according to an embodiment of the present application;

fig. 4 is a schematic flow chart of generating and sending data at an operation terminal according to an embodiment of the present application;

fig. 5 is a schematic flow chart of a dual recording behavior of confirming or denying another recording role at an operation terminal according to an embodiment of the present application;

fig. 6 is a schematic diagram of a service end execution flow of a multi-user dual recording system according to an embodiment of the present application;

fig. 7 is a schematic diagram of a recording terminal execution flow of a multi-user dual recording system according to an embodiment of the present application;

fig. 8 is a schematic flow chart of an instruction executed in a recording terminal according to an embodiment of the present application;

fig. 9 is a schematic flow chart of performing double record verification at a recording terminal according to an embodiment of the present application;

fig. 10 is a schematic flow chart of performing double record verification at a server according to an embodiment of the present application;

Fig. 11 is a schematic diagram of an execution flow of an implementation example of a multi-user dual recording system method according to an embodiment of the present application;

fig. 12 is a schematic structural diagram of a multi-user dual-record interactive control system according to an embodiment of the present application;

FIG. 13 is a schematic structural diagram of another multi-user dual-record interactive control system according to an embodiment of the present application;

fig. 14 is a schematic diagram of operation interfaces of terminals in an insurance double-record scene according to an embodiment of the present application;

fig. 15 is a schematic diagram of operation interfaces of terminals in an insurance double-record scenario provided in an embodiment of the present application.

Detailed Description

The detailed description of the present application is merely for purposes of explanation and is not intended to limit the present application.

In the following, embodiments of the present application are described, it being apparent that the described embodiments are only some, but not all, of the embodiments of the present application. As one of ordinary skill in the art can appreciate, with the development of technology and the appearance of new scenes, the technical solutions provided in the embodiments of the present application are applicable to similar technical problems.

First, a brief description of some nouns in this application is presented. In this application, a recording role is a role that needs to be assumed in a recording scene according to a recording requirement, and may be understood as an "actor". The double-recording participants at least comprise recording roles, but in some implementation scenes, participants not belonging to the recording roles exist, but possibly, corresponding operation terminals are allocated for the participants, and the double-recording process interaction and control can be executed. The dual record business process includes one or more record nodes having sequential properties, each record node including associated configuration data, such as "applicant identity verification," for example: recording node names, double-recording behavior properties, prompt information, names of insurance applicant, identification card numbers, sexes, verification rules, prompt information of verification success, prompt information of verification failure and the like, so that the double-recording business process and data can be visually understood as a script. The double recording behavior is the behavior that the recording role is required to execute according to the "script" in the double recording process, for example, executing a certain speaking operation, a certain action, etc., for example, signing, displaying certificates and reporting and reading contents belong to executing behaviors. In the present application, and/or describing the association relationship of the association object, the representation may have three relationships, for example, a and/or B may represent: the character "/" generally indicates that the associated object is an "or" relationship, where a alone exists, a and B together, and B alone.

The method is characterized in that the existing multi-user double-record application scene is analyzed, and aims to record transactions, interaction processes, business relations and the like among a plurality of record roles, business logic of the business has certain complexity, and multi-user participation is involved, so that the complexity is further increased, a great amount of time is needed for a recorder, and the preparation is difficult. In some cases, it takes a certain time to train the customer, inform the recording specifications, matters, etc., and is time-consuming and laborious. In addition, the existing double-recording system is directly operated on recording equipment, is inconvenient to operate and is easy to shade recorded pictures, so that recorded pictures are defective and the quality is reduced. Therefore, the problems of high difficulty, high cost, poor recording quality, poor experience and the like commonly exist in the double-recording of multiple people.

In order to solve the above problems, as shown in fig. 1, a schematic system structure is provided in the embodiment of the present application, and a new multi-user dual-record interactive control system is provided in the embodiment of the present application. The system includes a server 20, a recording terminal 30, and a plurality of operation terminals, such as a first operation terminal 10A and a second operation terminal 10B, where recording requirements are calculated at the server to generate a double-recording service flow and double-recording service flow data, and the double-recording service flow data are in data communication with the recording terminal and the operation terminals to control execution of the double-recording flow. According to the system structure, the auxiliary program running on each operation terminal is completely used for guiding and operating the recording role of the operation terminal, so that the operation difficulty of each person is reduced. And the service end integrally executes double-record service flow calculation, controls the double-record flow and processes complex service logic through the system. The recording control is realized by transmitting the control instruction to the recording terminal, so that the problem of picture shielding caused by direct operation of the recording equipment by a user is also avoided.

Hereinafter, with reference to fig. 2, referring to fig. 2, a specific description will be given of a process executed by an operation terminal of the multi-user dual recording system provided in the present application, where the method executed by the first operation terminal 10A, the second operation terminal 10B, and other operation terminals includes the following steps:

s201, establishing communication connection with a server;

s202, receiving first data sent by a server, acquiring data items related to recording roles using the operation terminal in the first data, configuring a first double-recording auxiliary program based on the data items, or updating the configuration of the first double-recording auxiliary program based on the data items;

s203, executing a first double-recording auxiliary program, displaying prompt information to assist the recording role in executing double-recording behavior, or receiving and processing an operation event triggered by the recording role.

As described above, in this embodiment of the present application, S202 receives first data sent by the server, where the content of the first data received by different operation terminals is different, and the first data received by each operation terminal corresponds to a recording role of the operation terminal, and is used to configure the first double-record auxiliary program of the operation terminal. Generally, after first receiving first data sent by a server, the first double-recording auxiliary program is configured to run based on the first data, and after the data is subsequently received, the configuration of the first double-recording auxiliary program is updated based on the content contained in the data. Wherein the data items in the first data include, but are not limited to: recording node names, prompt information aiming at the current recording role, double recording behavior properties, related information for configuring a first double recording auxiliary program UI, recording requirements, checking rules and the like, wherein the data items configure a UI interface of the first double recording auxiliary program, execute prompts, control the first double recording auxiliary program to run, receive user operations, execute checks and the like. In step S203, the functions executed by the first double-recording auxiliary program include two kinds, the first kind, which instruct the recording role how to execute or assist to execute the double-recording behavior, for example, display the content that needs to be read by the recording role, display the position where the signature sample prompts the user to need to be signed, and the second kind, which receive the user operation and process, for example, display a confirmation button in the first double-recording auxiliary program UI, request the user to select the content option that needs to be illustrated by the other side, fill in the information, and so on.

In the embodiment of the application, for example, the implementation is combined with an insurance double-record scene, the insurance agent and the client use respective mobile phone terminals as operation terminals, auxiliary and operation information of the agent and the client, namely respective scripts are respectively displayed, and script contents are updated along with the execution of the double-record business process, so that the double-record difficulty is greatly reduced.

In one possible implementation manner, referring to fig. 3, the method performed in the first operation terminal 10A, the second operation terminal 10B, and the like further includes the following steps:

s301, receiving first data sent by a server side;

s302, acquiring and executing an instruction contained in the first data.

According to the above embodiment, the server side sends the first data to the operation terminal, and the first data may further include an instruction for executing at the operation terminal, for example, a sending instruction starts the operation terminal camera to take a picture of the identification card, a sending instruction locks a certain operation right, a sending instruction ends recording assistance, and the like.

In the above implementation manner, the execution environment of the instruction is preset in the first auxiliary program, so that the instruction can be executed in the operation terminal, and the instruction is a supplement mode or a substitution mode of the data item.

In a possible implementation manner, referring to fig. 4, the method performed in the first operation terminal 10A, the second operation terminal 10B, and the like further includes the following steps:

s401, executing a first double-recording auxiliary program, receiving and processing an operation event triggered by a recording role;

s402, second data are generated based on the acquired data of the execution result of the first double-recording auxiliary program, and the second data are sent to the server.

According to the above embodiment, the operation terminal user feeds back the operation result of the first double-record auxiliary program to the server, so that the server calculates and updates the double-record service flow according to the operation performed by the user, and dynamic adjustment and control of the flow are realized.

Optionally, the operation terminal executes the instruction contained in the first data, generates second data based on the instruction execution result acquisition data, and sends the second data to the server. And the server calculates and updates the double-record business flow according to the execution result of the instruction sent to the operation terminal, so as to realize dynamic adjustment and control of the flow.

In one possible implementation manner, the operation terminal accesses the link provided by the service end to establish a communication connection with the service end. Optionally, the link is provided in the form of a two-dimensional code, and the operation terminal scans the two-dimensional code to access the link contained in the two-dimensional code so as to establish communication connection with the server.

Through the implementation mode, the system is built through access link and code scanning quick connection. Specific construction methods are as follows:

mode one: the method comprises the steps that a recording terminal accesses a server, registers the recording terminal to the server, requests to obtain an entry link generated for each operation terminal, and is accessed by the operation terminal. The method is characterized in that firstly equipment is built to form a system, and then double-record service is put in after the building is completed. The method for placing the double-record service includes inputting the double-record service number through one of the operation terminals or the recording terminal, sending the double-record service number to the server for processing, pushing data by the server, and executing the subsequent double-record flow.

The second mode is that the recording terminal accesses the server, inputs the double-record service number and sends the double-record service number to the server, the server receives the double-record service number, calculates the double-record service flow and data, judges how many operation terminals exist, generates corresponding links for each operation terminal, and each operation terminal accesses the corresponding first double-record auxiliary program through code scanning. The method is characterized in that the double record service is put in while the equipment is built to form a system.

In a third mode, one of the operation terminals is implemented instead of the recording terminal in the first mode, registers with the server and requests to obtain the entry links generated for the recording terminal and other operation terminals, and the recording terminal and other operation terminals access.

And in a fourth mode, one operation terminal replaces the recording terminal in the second mode to implement, and an entrance link is provided for the recording terminal and other operation terminals for access.

In the fifth mode, the server generates a link or two-dimensional code for accessing by each device based on each double-record service, for example, a group of two-dimensional codes are generated based on each double-record service to be used by double-record operators, and each record role uses its own operation terminal and record device to scan access systems respectively.

It should be noted that, the above manner of establishing communication connection by scanning the two-dimensional code by the operation terminal is only a part of examples, and specific implementation scenarios include, but are not limited to, the above implementation manner, and any manner of establishing a logical relationship among the service end, the recording terminal, and the plurality of operation terminals of the present application through code scanning or access linking should all belong to the protection scope of the present application.

In a possible implementation manner, in the recording terminal 30, some or all of the functions of the service end 20 are included, for example, the recording terminal 30, the first operation terminal 10A, and the second operation terminal 10B are in the same local area network, the first operation terminal 10A is connected to the recording terminal 30, the second operation terminal 10B is connected to the recording terminal 30, the recording terminal 30 is connected to the service end 20, and the recording terminal 30 includes some of the functions of the service end 20, which includes, in addition to the recording function, a function of providing data communication and services for the operation terminals, for example, generating a two-dimensional code for the operation terminals to access for connection, receiving data sent by the service end 20 and sending the data sent by each operation terminal to the operation terminals 10A, 10B, and sending the data to the service end. Optionally, one of the operation terminals includes a part or all of the functions of the server, and the principle is basically the same as that described above, which is not described herein again. The advantage of the above embodiment is that the recording terminal or the operation terminal integrating part or all of the functions of the server is constructed as a special dual recording device, which is held by a service initiator, for example, a login module is arranged on the recording terminal or the operation terminal to connect with the server 20, and two-dimension codes are provided for other terminal devices to rapidly scan and access, so that a system is logically and rapidly built, but other terminal devices are not limited, such as a client mobile phone device can meet the requirements. Summarizing, a special device connected with the server is introduced for other devices to be quickly accessed, so that quick response of the embodiment of the application is facilitated, and the preparation time is saved. The special equipment inputs or selects the service identification number, which is beneficial to quickly starting the double-record service. It should be noted that the above connection manner is not unique, for example, connection is established between the server and the dedicated device, and connection between other terminals and the server is established with the assistance of the dedicated device.

In a possible implementation manner, please refer to a flowchart shown in fig. 5, and an embodiment of the present application provides a method for confirming a double recording behavior of another recording role at an operation terminal, where the flowchart includes two operation terminals: the first operation terminal 10A and the second operation terminal 10B, the former is used by a first recording role, the latter is used by a second recording role, and the main steps are as follows:

in the first operation terminal 10A, S501 is executed, the displayed prompt information instructs the first recording role to execute the double recording behavior, for example, in a certain recording node, the double recording behavior required to be executed by the prompt information is "introduce the insurance product content purchased at this time", and the insurance product list is simultaneously displayed in the first double recording auxiliary program in the first operation terminal 10A, so that the first recording role can execute the speaking with reference to the operation, and the first recording role completes the double recording behavior according to the requirement and the reference content;

in the second operation terminal 10B, S502 is executed, a user operation is received, the double recording behavior executed by the first recording character is confirmed, and second data is generated. For example, while the first recording character performs the above report reading, the "XXX is introducing the insurance product content of the purchase at this time" is displayed in the first double-recording auxiliary program in the second operation terminal 10B, and the "introduce complete and confirm", "re-introduce" button is displayed, or a certain product requirement key introduction is selected, confirmation, denial or other operations are performed by the second recording character, and second data is generated based on the operation result; step S503 is executed to send second data to the server;

In the server 20, S504, the second data is received, parsed and based on which the double-record business process control is executed, the double-record business process calculation is executed, and the corresponding generated first data is sent to the corresponding operation terminal and recording terminal. For example, when the user selects the "introduce complete and confirm" button in S502, the process jumps to the next recording node to execute and generate the first data transmission of each terminal; when the user selects the "re-introduction" button in S502, re-executing the current recording node and generating a first data transmission of each terminal or generating a re-execution instruction to the corresponding first data transmission; when a user selects a key product and requests detailed description in S502, double-record business process calculation is performed based on the content contained in the second data, the double-record business process data is regenerated, a new recording node is read in, and the process execution is controlled.

The above steps illustrate the process of confirming the dual recording behavior executed by the first recording role by the second recording role, wherein S506, S505, S507, S508 illustrate the process of confirming the dual recording behavior executed by the second recording role by the first recording role, and the principle is basically the same as S501, S502, S503, S504, and will not be repeated here.

According to the above implementation mode, a new double-recording behavior verification or adjustment mode is generated according to the relation among all recording roles in the multi-user double-recording scene and by combining the processing mode of the system. In the implementation scenario of the multi-user double record, the recording roles included in a multi-user double record scenario have strong correlation, for example, the recording roles are used for recording the business and the relationship occurring between the recording roles by two parties of a transactor, or a client party and a service party, or an original notice party and a notice party, so that the double record actions, such as confirmation, denial and other operations, performed by one recording role provided by the above embodiment, are logically performed to verify or dynamically adjust the double record business flow.

In the following, referring to fig. 6, with reference to the server 20 shown in fig. 1, a specific description is given of a process executed by the server of the multi-user dual recording system provided in the present application, and a method executed in the server 20 includes the following steps:

s601, acquiring service identification information, and extracting service data based on the service identification information;

s602, calculating a double-record business process based on business data and generating double-record business process data;

s603, executing the double-record business process control program based on the double-record business process.

According to the above steps, in a specific implementation scenario, when a double recording is performed on a service, the state of the service is generally generated or in the process of generation. Such as an insurance sales dual record, the insurance product information that the agent sold to the customer has been generated into the insurance company's core business system before the dual record was performed. Therefore, when the double recording is performed, in order to avoid re-recording the related service data, S601 is performed to extract the service data according to service identification information, where the service identification information includes a policy number, an application policy number, a service ID number, and the like, that is, one or more data that can be used to extract the service data. Alternatively, S601 may be implemented by creating a service record and entering relevant service data. S602, calculating and generating a double-record business process, generating double-record business process data serving as a basis for executing the double-record process, and then executing S603 to execute the double-record business process, and controlling the double-record process, for example, generating link information for access of each operation terminal and recording terminal; reading in a first recording node, generating corresponding first data for each operation terminal according to data items related to the recording node, transmitting the first data, and generating third data for the recording terminal and transmitting the third data; based on the double-record business flow or control calculation, generating an instruction and sending the instruction to a corresponding operation terminal as first data, or generating an instruction and sending the instruction to a recording terminal as third data, and the like.

In a specific implementation process, during the execution process of the double-record service flow, the server 20 receives second data sent by the operation terminal, or receives fourth data sent by the recording terminal 30, where the second data includes, but is not limited to, one or more of a user operation result of the operation terminal or a first double-record auxiliary program execution result, an instruction execution result, status information, and the like, and the fourth data includes one or more of a second double-record auxiliary execution result, an instruction execution result, status information, and the like of the recording terminal. The server 20 performs double-record business process calculation according to the received data, updates the double-record business process data, performs double-record business process control, generates instructions, and the like.

Through the implementation mode, the server side serves as the operation and control center of the double-record service, performs double-record service flow calculation, coordinates each operation terminal and the recording end to control the orderly execution of the double-record service flow, logically forms an integrated operation environment, is beneficial to overall control, centralized calculation and dynamic adjustment of the double-record service, and is more beneficial to processing complex service logic.

In a possible implementation manner, the recording result data is checked at the server 20, as shown in fig. 10, S1001 receives the recording result data sent by the recording terminal, obtains a data item related to the check from the current recording node, S1002 checks the recording result data according to the data item related to the check, and generates a check result, and S1003 performs dual recording business process control and/or performs dual recording business process calculation based on the check result. For example, the current recording node is "client authentication for application", the server 20 obtains data items related to verification, such as a mode of extracting a frame of image data, a verification mode, a third party verification server address, an information point to be verified and checked, etc., and configures a verification program to run in the server 20 according to the data item configuration, such as obtaining a frame of image data in the recording result data, sending the image data to a third party service verification or calling a verification interface, judging whether a photo extracted from the image data is the client, returning a verification result, etc., and performs double-record business process calculation and control according to the verification result. The implementation mode provides a processing mode for carrying out real-time quality inspection and adjustment on the double-record business process on the record result data at the server side.

In the following, referring to fig. 7, referring to fig. 1, a specific description of a recording terminal execution flow of a multi-user dual recording system provided in the present application is provided by referring to fig. 1, a method executed in recording terminal 30 includes the following steps:

s701, establishing communication connection with a server or an operation terminal;

s702, receiving and executing a control instruction sent by a server or the operation terminal;

s703, recording the audio and video of the obtained double-recording scene to generate recording result data.

In the step S702, the control instruction includes but is not limited to recording parameter adjustment, volume adjustment, etc. such as starting recording, suspending recording, continuing recording, focal length, etc., and by receiving the control instruction from the server or the operation terminal and performing control, the problems of defects, reduced recording quality, etc. caused by the fact that the user directly controls the recording terminal device to block the recording picture are avoided. The above implementation realizes the basic recording and control functions with high quality.

In a possible implementation manner, as shown in fig. 8, the recording terminal further includes a second auxiliary program, which includes the following main steps:

s801, receiving third data sent by a server;

s802, acquiring a data item contained in third data, and configuring a second double-recording auxiliary program or updating the configuration of the second double-recording auxiliary program based on the data item; and acquiring and executing the instruction contained in the third data.

According to the above implementation manner, the recording terminal includes a display unit, in which a second double-recording auxiliary program execution screen is displayed to prompt a recording role, such as displaying a current recording node name, recording requirements, and the like, for example, displaying a box when identity document verification is performed, so as to prompt a user to put the identity document into the box to perform verification, and the like. Typically, after entering the first recording node of the dual recording business process, S802 configures a second dual recording auxiliary program based on the data item in the third data, and after subsequently receiving the third data, updates the second dual recording auxiliary program configuration based on the data item contained in the third data. Optionally, the third data further includes an instruction executable in the second auxiliary program, for example, a stop recording instruction, a re-recording current recording node instruction, etc., and the instruction is acquired and executed by the second auxiliary program.

The implementation mode provides a mode of executing recording assistance at the recording terminal, and is easy to obtain brief prompt information for double-recording scenes in which the recording role is just opposite to the camera for recording, so that user experience is further improved.

In one possible implementation manner, as shown in fig. 9, the recording result data is detected at the recording terminal, and the main steps are as follows:

S901, recording and obtaining audio and video of a double-recording scene to generate recording result data;

s902, the recording result data is checked according to the data items contained in the third data, a check result is generated, and the check result is generated into fourth data and sent to the server.

In the above implementation manner, the recording terminal runs the second double-recording auxiliary program, performs local detection on recording result data in the recording process, wherein the used detection method, standard and the like are all derived from the data item contained in the third data, and sends the detection result to the server after the local detection generates the detection result so as to enable the server to execute the double-recording business process calculation or control. The implementation method has the advantages that a large amount of data transmission in the double recording process is avoided, recorded files can be uploaded after recording is completed, quality inspection of a server side is replaced, and the operation load of the server is reduced.

In one possible implementation manner, user operation data is collected at each operation terminal and/or recording terminal according to time sequence to generate double-recording operation process record data, or first data, second data, third data and fourth data are recorded according to time sequence to generate double-recording operation process record data. The double recording operation process record data is used as auxiliary data of the recording result data and can be used as auxiliary evidence of double recording service. Optionally, calculating the current recording result data and/or double-recording operation process recording data by using a message digest algorithm to generate a message digest, and displaying the message digest in the video of the recording result or an auxiliary program interface, or adding the message digest into the video data in the recording result data; and after the double-recording is finally completed, calculating the recording result data and/or the double-recording operation process recording data by adopting a message digest algorithm to generate a final message digest, wherein the final message digest is used for verifying the consistency of the double-recording data and/or the recording operation process. Optionally, after recording is completed, the finally generated message digest is sent to blockchain certification processing. Optionally, the method includes dividing each recording node as a unit, and executing calculation of generating the message digest when the recording nodes are switched.

In the following, taking a comprehensive implementation scenario as an example, the implementation steps and principles of the present application are illustrated and described, as shown in fig. 11, a multi-user dual recording system includes a server 20, a recording terminal 30, and two operation terminals, namely a first operation terminal 10A and a second operation terminal 10B, where the main steps include:

for example, recording terminal 30 has been connected to and in communication with server 20, or has access to a web site provided by server 20.

In the recording terminal 30, S1101 is executed, and a double record service number is input to generate a double record service creation request. And S1102, sending a double-record service creation request to the server. The double record service number is used for identifying the double record service or extracting service data related to the double record service.

After receiving the double-record service creation request, the server 20 executes S1103 to process the double-record service creation request, calculate a double-record service flow and generate double-record service flow data, and generate an access link. And processing a double-record service creation request, namely extracting service data related to the double record from a service core system based on the double-record service number contained in the request, and then calculating a double-record service flow and the like. The access links include a link accessed for the first operation terminal 10A and a link accessed for the second operation terminal 10B. S1104 is performed to transmit a link to the recording terminal 30.

At the recording terminal 30, the links sent by the server are received, S1105 is executed, and the two-dimension code of each operation terminal entry is displayed, that is, each link is displayed in the recording terminal in the form of the two-dimension code, so that the operation terminals are connected with each other in a corresponding code scanning manner. Optionally, a corresponding recording role is displayed below each two-dimensional code.

The first operation terminal 10A executes S1106 to scan the corresponding two-dimensional code, and executes S1107 to request to connect to the server 20 according to the link information provided by the two-dimensional code.

The server 20 receives the connection request sent by the first operation terminal 10A, processes the connection request, and executes S1108 to return data. I.e. return the relevant data, such as recording role name, recording key etc., for initializing the first double recording auxiliary program. Optionally, according to the dual recording business process data generated in S1103, the data items related to the recording roles of the first recording node and the first operation terminal are generated as the first data as the return data.

After receiving the return data, the first operation terminal 10A executes S1109 to generate a first operation terminal operation interface, where the operation interface is an operation interface of the first dual recording auxiliary program, and is used to provide recording auxiliary functions such as prompting and operation for the corresponding recording role. Optionally, after the first dual-record auxiliary program completes loading according to the received returned data configuration, S1110 is executed, and a ready notification is sent, where the notification is sent to the server 20, so as to inform that the present operation terminal is in a ready state, and waits for the next instruction or data.

Similarly, the second operation terminal 10B performs S1111, scans codes, performs S1112, and requests connection to the server 20. The server 20 processes the request and executes S1113, returns data, and after receiving the first data, the second operation terminal 10B executes S1114 to generate a second operation terminal operation interface, and after the first dual recording auxiliary program is loaded, executes S1115 to send a readiness notification.

Through the above steps, the recording terminal 30 and both operation terminals enter the ready state and wait for an instruction to start the recording, for example, the recording role of the first operation terminal 10A is the host of the double recording, after the user triggers the start recording button, the first operation terminal 10A executes S1116, receives the start recording instruction, executes S1117, and sends the start recording instruction to the server 20.

In the server 20, S1118 is executed to read the first recording node, extract the data items related to the first recording role and the second recording role from the dual recording business process data, and generate the first data corresponding to each operation terminal. And coordinate each terminal to start recording, including: s1119 is executed, and a recording start instruction is sent to the recording terminal 30; s1121 is executed to transmit first data to the first operation terminal 10A; s1123 is performed to transmit the first data to the second operation terminal 10B.

After receiving the recording command, the recording terminal 30 executes S1120 to start recording, i.e. starts recording the audio and video data.

After receiving the first data, the first operation terminal 10A executes S1122 to configure a first double-recording auxiliary program based on the data item included in the first data, executes S1123, runs the first double-recording auxiliary program, and displays a prompt message to assist the recording character in executing the double-recording action. The step guides the corresponding recording role to execute the double recording action or operation.

Similarly, after receiving the first data, the second operation terminal 10B executes S1124 to configure a first double-recording auxiliary program based on the data item included in the first data, executes S1125 to run the first double-recording auxiliary program, and displays a prompt message to assist the recording character in executing the double-recording action. The step guides the corresponding recording role to execute the double recording action or operation.

The corresponding first double-recording auxiliary program is run at each operation terminal, the running effect of the first double-recording auxiliary program is different according to the different corresponding recording roles, and the server 20 is controlled in a unified way according to the double-recording business process, for example, which prompt content is executed at which operation terminal, which operation terminal is required to execute which operation, etc. For example, if the first operation terminal 10A is required to perform an operation, the operation terminal performs S1126, receives and processes a user operation, generates second data based on the execution result acquisition data, performs S1127, and transmits the second data to the server 20; in the server 20, performing S1128, receiving the second data, analyzing and performing double-recording business process control based thereon, performing double-recording business process calculation, generating first data, where the first data includes first data corresponding to the first operation terminal 10A and first data corresponding to the second operation terminal 10B, then performing S1129, sending the first data, and performing S1130, sending the first data; after the first operation terminal a receives the first data, S1131 is executed, and the first double-record auxiliary program configuration is updated according to the data item in the first data, or the instruction contained in the first data is obtained and executed; after the first operation terminal B receives the first data, S1132 is executed, and the first double-record auxiliary program configuration is updated according to the data item in the first data, or the instruction included in the first data is acquired and executed.

However, it should be noted that the above embodiment is only an exemplary implementation procedure generated by integrating some methods provided in the embodiments of the present application, and in a specific implementation scenario, there are also various implementations, for example, displaying a two-dimensional code from a certain operation terminal for access by other terminals, directly returning the first data calculated according to the first recording node correspondence in S1108 and S1113, etc., so the above examples are only used to illustrate the implementation principle of the present application.

Through the embodiment, each role participating in the double-recording of multiple people can easily acquire recording guidance, the recording process is orderly executed under the unified control of the server, the interaction is carried out with the system, the recording equipment is easily controlled, and finally high-quality recording result data is acquired.

Taking a specific insurance double-record application scenario as an example, the implementation method and the producible beneficial effects of the application are further described, and the existing insurance double-record policy requires agents and clients to execute double-record for the sales of insurance products, namely a typical scenario of multiple persons double-record, one possible steps are as follows:

step 1) after receiving the sales service ID, the server 20 extracts relevant information of the insurance sales service from the insurance sales service system based on the sales service ID, and generates current double-record service flow data corresponding to the sales service ID, where the data includes a plurality of record links, and relevant data, requirements, specifications and the like corresponding to each record link. The recording links are recording nodes, and in each recording link, some require agent to execute, some require client to execute, and some require both sides to execute interactively. Optionally, the service data is input into a double-record system to be calculated to generate a double-record service flow, wherein the service data is a data which can be used for generating the double-record service flow. It is convenient to understand that the double-recording business process data can be understood as a script, wherein the script comprises a plurality of recording segments, and each recording segment respectively comprises the speech of each person, the action specification, the system operation to be executed and the like. For example, the present double record business process is as follows:

It should be noted that, the actual insurance sales dual records include more recording nodes, and the above is only exemplary description for illustrating the implementation principle of the present application;

step 2) extracting parts related to the agent and the client from the double-record business process data respectively, generating links respectively, and sharing the links to the agent and the client so that the two parties can learn double-record description, double-record process related content, preparation tools, double-record execution time through link contract in advance, and the like;

step 3) starting double recording by the agent and the client, starting recording equipment (such as PAD), starting double recording software, inputting sales service ID or related information in the double recording software, displaying two-dimensional code pictures for scanning by the agent and the client respectively, or entering a first double recording auxiliary program by using the generated links in the step 2;

step 4), the agent and the client enter by scanning codes through the mobile phone equipment respectively, a personal recording item list is obtained, wherein each recording item comprises a number, a recording node name, an executor, behavior properties, specifications and the like, and a start button is displayed at a terminal at one side of the agent; displaying information such as recording steps, recording equipment states and the like on recording equipment;

Step 5) the agent and the client are ready, the operation terminal on one side of the agent clicks on "start", second data is sent to the server, after the server receives and analyzes the start instruction therein, a first recording node is selected, data items related to the agent and the client are respectively extracted according to data items related to the node to generate first data, and as above, the first recording node displays related credentials for the agent, and related agent data items such as: recording node names, behavioral properties (presentation credentials), prompt content ("putting credentials front into dotted box |"), inspection specifications, etc., data items of relevant customers such as: recording node names, prompt contents and the like. In addition, an instruction is sent to the recording terminal, recording is started after the recording terminal receives the instruction, and meanwhile, the current information such as the name of a recording node, the state of the recording device and the like is displayed on the recording device;

the data item is used for configuring an auxiliary program in the operation terminal or the recording terminal, generating an interface and running the program, such as the text content of newspaper reading, an operation button, auxiliary tools (such as file uploading, signing, automatic newspaper reading and the like) and the like, which can be used as the data item for transmission;

And 6) recording the recording node 1, and configuring a first auxiliary program to run based on the data items contained in the first data after the agent and the client mobile phone terminal respectively acquire the first data. In the recording node, the agent displays the related certificate, the agent displays the certificate and verifies, at the moment, the content displayed by the agent operation terminal is shown as A in fig. 14, the picture of the recording equipment is shown as C in fig. 14, the agent displays an identity card, a license and the like and is placed in a dotted line frame, the recording equipment collects data for verification, and after the verification is successful, the agent operation terminal displays verification passing information; in this process, the client-side operation terminal displays a document as shown in fig. 14B, prompting "waiting for the representative to display the document. ". Wherein, the operation items of each operation terminal are related to the corresponding recording roles;

step 7), the recording node 1 is recorded, automatic skip or enter the recording node 2 to record through the control of an agent operation terminal, the project is introduced by the agent for the double-recording service, the agent executes the double-recording service, at the moment, the display content of the agent operation terminal is shown as A in figure 15, the display content comprises related content which needs to be reported by the agent, the agent refers to the content to report and read, and the recording node further comprises an automatic report and read button, and the recording device or the agent operation terminal automatically reports and reads when clicking the button; the display screen of the recording device is shown in fig. 15C, wherein one side of the display screen collects audio and video data, and the recording device further comprises a quality inspection function according to the collected audio data, for example, a display progress is calculated according to the ratio of the number of the reported keywords in the report content and the number of all the keywords in the report content, or voice characters or semantics reported by an agent are identified, and after judging that the voice characters or semantics meet the requirements, a 'successful inspection' prompt message is displayed; in the above process, the display content of the operation terminal at the client side is shown as B in fig. 15, and the agent is prompted to describe this double record service. The method comprises the steps that an operation button which is required to be introduced again is displayed below, but in the quality inspection process, the button is in an unavailable state, after the quality inspection is passed, the button is in an available state, a client executes operation, when the client clicks the button which is required to be introduced again, second data are acquired and generated according to the operation result and sent to a server, then the server processes the second data and sends an instruction to each terminal to restart recording of the recording node, a mode of dynamically modifying the double recording business flow is adopted, after the client clicks the button which is required to be introduced completely, the content introduced by an agent is confirmed, the user is shown to have clear double recording business and purpose, the second data are acquired and sent to the server based on the operation, and the server processes and jumps to the next recording node to execute the operation;

Step 8), after the recording of the above recording node 2 is finished, the server end finally controls the double-recording business process to enter the recording node 3 for recording, the recording node is displayed by a client and executed by the client, at the moment, an operation end at one side of the client displays a 'display identity document' and related prompt information, meanwhile, a dotted line frame is displayed in a picture of recording equipment, the client displays the identity document and is placed in the dotted line frame, the recording equipment collects data for verification, and after the verification is successful, the 'verification passing' information is displayed; in the process, the agent operates the terminal to display prompt information 'wait for the customer to display and verify the certificate'. ", no operable items;

step 9) after the recording of the above recording node 3 is completed, automatically jumping or entering the recording node 4 for recording through the control of the operation terminal, wherein the recording node introduces the insurance product sold at this time by an agent, and the main recording content is the explanation and the client confirmation of the agent, which is similar to the recording node 2. Displaying insurance product list content on an agent operation terminal, wherein the agent refers to the insurance product list content and states the insurance product sold at the time, and the insurance product list content comprises the content for explaining key information such as insurance product name, insurance amount, premium, payment period, guarantee period and the like; preferably, an insurance product list is synchronously displayed at the recording equipment end, the recording equipment acquires audio data and detects the audio data, when keywords reported by an agent are detected, the recording equipment changes color to display the part of characters so as to show the reporting progress, and preferably, a progress bar is added in the recording equipment to display the quality inspection progress; optionally, the keyword prompts, the reading progress and the like are synchronously displayed on an agent or a client operation terminal; in the operation process, the operation terminal at the client side displays the content of the related insurance products or comprises the content such as the reading progress and the like, and no operable item is available in the agent reading process; after the insurance product introduction report progress is finished, a display button is arranged on one side of a client operation terminal to require a client to confirm the content introduced by an agent or to introduce certain product content in a key way, after the client confirms, client operation data are collected to generate second data to be sent to a server, and the server processes and jumps to a next recording node to be executed;

And 10) after the recording of the above recording node 4 is completed, entering the recording node 5 for recording, recording the health notification content in the step, wherein both sides of the recording of the health notification content are in a dialogue form, the health notification content information is displayed in an agent operation terminal and a client operation terminal, and the agent inquires the client about the result of the related health notification one by one, and records the related health problems of the client in the related files. In addition, a 'confirm' button is arranged below the agent operating terminal side, and after the relevant health notification question and answer and recording are completed, the agent clicks the button to generate and send second data to jump to the next recording node. In the above process, the recording terminal displays the current recording item of 'health notification' and related prompt information.

Preferably, when the agent or the client slides the page to view the health notification content information, the operation event or the page data generated at the local terminal is collected and generated until the second data is sent to the server, the server analyzes the related data and generates the first data to be sent to other operation terminals, the other operation terminals receive the first data and analyze the operation event or the page data contained in the first data, and the other operation terminals restore the first data and the second data in the current operation terminals, so that the page content of the two operation terminals is kept synchronously displayed, the same-screen effect is achieved, and the conversation communication between the two operation terminals is facilitated.

Step 11) after entering the recording node 6 for recording, the recording node records the "policy signature" and requests the client to perform the signature action. Displaying a prompt message of 'policy signature' on a recording terminal; on one side of the client operation terminal, the 'policy signature' and related prompts are displayed as well, and no other operable items exist; on the side of the agent operation terminal, a prompt message of "client performs policy signing" is displayed, and a button of "client has correctly completed policy signing" is displayed, so that the agent can confirm that the client has manually completed signing operation. The example illustrates a situation that a user at one side of the terminal performs double recording and a terminal at the other side confirms in the double recording process, and an executor of the action and an operator of the system are not the same person, so that the double recording process has a verification effect. Optionally, the client is detected to correctly complete the signature operation on the policy by detecting the audio and video data collected by the recording terminal.

In the above, a part of the steps of selling the double-record scene through a real insurance product are described, and likewise, the above implementation process is only used for describing the implementation principle of the application. It can be seen that the beneficial effects obtained include: the preparation work of the insurance agent is saved, the training work for clients is reduced, on one hand, the two parties can know the related recorded content in detail before executing double recording, on the other hand, in the recording process, the recording can be completed according to the respective terminal prompt and operation, and therefore the difficulty of executing multiple double recordings is reduced; the recording process is controlled by the unified calculation of the system, each recording role and each terminal are definite in division of labor, the worry and the labor are saved, the double recording business process adjustment caused by the data collected in the recording process is not needed, and the intelligent characteristic is realized; during the recording process; the automatic control of the recording equipment is realized in the recording process, the problem of shielding of recorded pictures caused by directly operating the recording equipment is avoided, and the recording quality is effectively ensured; and each terminal is in seamless coordination, so that the prompt is rich, and the user experience is good.

In addition, it should be noted that the implementation scenario of the present application is not limited to a scenario in which the recording role is executing double recording on the recording device, for example, the present application may be implemented in a scenario similar to court trial cases, where recording a trial program and a process include one or more recording devices for recording live audio/video data; providing respective operation terminals for a judge, an original notice and an agent thereof, a witness and the like, and running a corresponding first auxiliary program in each operation terminal; the server side executes the examination and investigation flow calculation and interacts with each terminal, so that the aim of controlling ordered execution of the examination and investigation program is fulfilled.

The following are system embodiments of the present application, for details not described in detail therein, reference may be made to the corresponding method embodiments described above.

Referring to fig. 12, a schematic structural diagram of a multi-user dual-recording interactive control system is shown, where the system includes a server 20, a recording terminal 30, and a plurality of operation terminals 10, and the method includes:

The server 20 includes a double-record business process calculating module 201, a double-record business process controlling and executing module 202, wherein:

a double-record business process calculation module 201, configured to obtain business identification information, extract business data, calculate a double-record business process based on the business data, and generate double-record business process data, where the double-record business process includes a double-record business process structure and one or more recording nodes, each recording node is associated with one or more recording roles, each recording node includes one or more data items, and the data items include one or more of public data items related to public business and recording role data items related to recording roles;

the dual record business process control and execution module 202 is configured to execute the dual record business process control, and jump to a new record node for execution when the process jump condition is determined to be satisfied; the method is also used for executing the double-record business process calculation and updating the double-record business process data; the method is also used for extracting data items related to the recording roles from the double-recording business process data according to the current recording node, generating first data and sending the first data to the corresponding operation terminal 10; and is further configured to generate an instruction for execution at the operation terminal 10 and generate the first data to be transmitted to the corresponding operation terminal 10; the second data is also used for receiving the second data sent by the operation terminal 10, analyzing and executing the double-record business process control and/or executing the double-record business process calculation based on the second data; and is further configured to generate an instruction for execution at the recording terminal 30 and generate third data for transmission to the recording terminal 30;

The operation terminal 10 includes a configuration module 101, a first double-recording auxiliary program execution module 102, wherein:

a configuration module 101, configured to receive the first data, and configure the first double-recording auxiliary program or update the first double-recording auxiliary program configuration according to a data item related to the recording role in the first data;

the first double-recording auxiliary program execution module 102 is configured to execute the first double-recording auxiliary program, display a prompt message to assist the recording role in executing double-recording behavior, or receive and process an operation event triggered by the recording role;

the first double-recording auxiliary program execution module 102 is further configured to generate second data based on the collected data of the execution result of the first double-recording auxiliary program and send the second data to the server 20;

the first double-record auxiliary program execution module 102 is further configured to execute an instruction included in the first data;

the recording terminal 30 includes a recording module 301 and a second dual recording auxiliary program executing module 302, where:

the recording module 301 is configured to record and acquire audio and video data of a dual-recording scene;

the second double-recording auxiliary program execution module 302 is configured to receive and execute a control instruction sent by the server 20 or the operation terminal 10.

Optionally, the dual recording business process control and execution module 202 is further configured to extract a data item related to the recording terminal 30 from the dual recording business process data according to the current recording node and generate third data to send to the recording terminal 30; and is further configured to receive fourth data sent by the recording terminal 30, and perform the dual recording business process control and/or perform the dual recording business process calculation based thereon.

Optionally, the server 20 further includes a checking module 203, where the checking module 203 is configured to receive recording result data sent by the recording terminal 30, check the recording result data according to the data item, execute the dual recording business process control and/or execute the dual recording business process calculation based on the checking result.

Optionally, the recording terminal 30 further includes a configuration module 303, where the configuration module 303 is configured to receive the third data sent by the server 20 and obtain a data item included in the third data, configure the second dual recording auxiliary program based on the data item, or update the second dual recording auxiliary program configuration based on the data item.

Optionally, the second dual recording auxiliary program executing module 302 is further configured to execute the second dual recording auxiliary program, and display a prompt message to assist the recording role in executing dual recording actions.

Optionally, the second double-recording auxiliary program execution module 302 is further configured to obtain and execute an instruction included in the third data.

Optionally, the recording terminal 30 further includes a checking module 304, where the checking module 304 checks the recording result data according to the data item, calculates to generate a checking result, and sends the checking result as the fourth data to the server 20.

In one possible implementation, all or part of the modules of the service end 20 of the present application may be implemented in one of the operation terminals 10 or the recording terminal 30, that is, one of the terminals logically implements the functions of some or all of the modules in the service end 20. For example, the insurance agent installs the dual-record APP on his phone, which contains all the service data about a certain dual-record service, and the APP contains a service end program and a first dual-record auxiliary program, installs and records the APP on the recording terminal, i.e. the second dual-record auxiliary program, and connects the two APPs through setting, the client scans the two-dimension code provided by the agent mobile phone dual-record APP through his own mobile phone, and runs the first dual-record auxiliary program by opening the web page, above, the dual-record APP of the agent mobile phone contains all the function modules of the service end 20 of the application, and the agent mobile phone, the recording terminal device and the client mobile phone constitute the equipment required for implementing the application.

The embodiment of the application also provides electronic equipment applied to double-recording operation, which comprises one or more processors; and a storage device for storing one or more programs. The one or more programs, when executed by the one or more processors, cause the one or more processors to implement a method of operating any of the terminals as described in relation to the embodiments above.

The embodiment of the application also provides electronic equipment applied to audio and video recording, which comprises an audio and video data acquisition device and a storage device. Optionally, the electronic device further comprises one or more processors; and the storage device is also used for storing one or more programs. The one or more programs, when executed by the one or more processors, cause the one or more processors to implement the method of recording a terminal as described in any of the above embodiments.

It should be noted that, the system structure provided in the embodiment of the present application does not constitute a limitation of the multi-user dual-record interaction control system of the present application, and the multi-user dual-record interaction control system provided in the embodiment of the present application may include more or less modules than those illustrated, or may be combined with some modules, or arranged with different modules, where functions of some modules are separated into new modules, and some functions of one module are implemented in another module. The implementation flow of the method provided by the embodiment of the application is schematic, and the limitation of the implementation steps of the multi-user dual-record interaction control method is not constituted, and the multi-user dual-record interaction control method provided by the embodiment of the application can comprise more or fewer steps than those illustrated, and some steps can be replaced by similar steps, and some steps can be combined, decomposed and sequentially implemented.

In view of the above, the beneficial effects produced by the embodiments of the present application can be summarized as follows: the targeted assistance is provided for each recording role participating in the double recording, so that the difficulty of executing the double recording by an individual is reduced; the centralized calculation and the overall control of the multi-user double-record business process are realized, and all terminals are coordinated to complete double-record, so that the process is clear, simple and orderly; in the double recording process, the double recording business flow can be dynamically adjusted based on the interactive operation of each participant, which is beneficial to adapting to various complex business logics; the direct control of the recording equipment is avoided, the interference to the recorded data caused by the operation of a user is reduced, and the recording quality is improved; the user experience of multi-user double-record execution is improved overall.

The foregoing is merely a specific implementation of the embodiments of the present application, but the protection scope of the embodiments of the present application is not limited thereto, and any changes or substitutions that may be easily contemplated by those skilled in the art within the technical scope of the embodiments of the present application should be covered within the protection scope of the embodiments of the present application. Therefore, the protection scope of the embodiments of the present application shall be subject to the protection scope of the claims.

Claims

1. The method is applied to an operation terminal in a multi-user double-recording system, the multi-user double-recording system comprises a service end, a recording terminal and a plurality of operation terminals, a first double-recording auxiliary program is operated in the operation terminal, the first double-recording auxiliary program provides double-recording auxiliary for corresponding recording roles and executes operation functions, and the method comprises the following steps:

Establishing communication connection between the operation terminal and a server;

receiving first data sent by the server, acquiring a data item related to the recording role in the first data, and configuring the first double-recording auxiliary program based on the data item, or updating the first double-recording auxiliary program configuration based on the data item; acquiring and executing an instruction contained in the first data;

executing the first double-recording auxiliary program, displaying prompt information to assist the recording role in executing double-recording behavior, or receiving and processing an operation event triggered by the recording role;

generating second data based on the acquired data of the execution result of the first double-recording auxiliary program, and sending the second data to the server;

the server side is used for calculating a double-record business process and generating double-record business process data, the double-record business process comprises a double-record business process structure and one or more recording nodes, each recording node is associated with one or more recording roles, each recording node comprises one or more data items, the data items comprise one or more of public data items related to public business and recording role data items related to the recording roles, and the data items are used for configuring a first double-record auxiliary program of an operation terminal or configuring a second double-record auxiliary program of the recording terminal; the server is also used for executing a double-record business process control program, comprising one or more of executing double-record business process control, executing double-record business process calculation, extracting data items related to the recording roles and generating instructions for executing at the recording terminal; the recording terminal is used for receiving the control instruction sent by the server or the operation terminal and executing the control instruction; the recording terminal is also used for recording and acquiring the audio and video of the double-recording scene to generate recording result data.

2. The method according to claim 1, wherein the manner in which the operation terminal establishes the communication connection with the service end further includes:

and the operation terminal accesses the link provided by the service end and establishes communication connection with the service end.

3. The method of claim 1, wherein the plurality of operation terminals includes a first operation terminal corresponding to a first recording role, a second operation terminal corresponding to a second recording role, comprising:

at the first operation terminal, the first recording role confirms or denies the double recording behavior executed by the second recording role by executing user operation on the corresponding first double recording auxiliary program; and executing user operation on the corresponding first double-recording auxiliary program by the second recording role at the second operation terminal, and confirming or denying the double-recording action executed by the first recording role.

4. The multi-user double-record interaction control method is characterized by being applied to a server side in a multi-user double-record system, wherein the multi-user double-record system comprises the server side, a recording terminal and a plurality of operation terminals, and the method comprises the following steps:

calculating a double-record business process based on the business data and generating double-record business process data, wherein the double-record business process comprises a double-record business process structure and one or more recording nodes, each recording node is associated with one or more recording roles, each recording node comprises one or more data items, each data item comprises one or more of public data items related to public business and recording role data items related to recording roles, and the data items are used for configuring a first double-record auxiliary program of an operation terminal or a second double-record auxiliary program of the recording terminal;

establishing communication connection with the operation terminal and establishing communication connection with the recording terminal;

executing the double-record business process control, and jumping to a new recording node for executing when judging that the process jumping condition is met;

executing the double-record business process calculation and updating the double-record business process data;

Extracting a data item related to the recording role from the double-recording business process data according to the current recording node, and sending the data item as first data to a corresponding operation terminal;

generating an instruction for execution at the operation terminal, generating the instruction into the first data and sending the first data to the corresponding operation terminal;

receiving second data sent by the operation terminal, analyzing and executing the double-record business process control and/or executing the double-record business process calculation based on the second data;

generating an instruction for execution at the recording terminal, generating the instruction into third data, and sending the third data to the recording terminal;

the operation terminal is used for running a first double-recording auxiliary program, providing double-recording auxiliary for corresponding recording roles and executing operation functions, and is also used for receiving first data sent by the server, acquiring data items related to the recording roles in the first data, configuring the first double-recording auxiliary program based on the data items or updating the configuration of the first double-recording auxiliary program based on the data items; the operation terminal is also used for acquiring and executing the instruction contained in the first data; the operation terminal executes the first double-recording auxiliary program, and displays prompt information to assist the recording role in executing double-recording behavior, or receives and processes an operation event triggered by the recording role; the operation terminal is also used for generating second data based on the acquired data of the execution result of the first double-recording auxiliary program and sending the second data to the server; the recording terminal is used for receiving the control instruction sent by the server or the operation terminal and executing the control instruction; the recording terminal is also used for recording and acquiring the audio and video of the double-recording scene to generate recording result data.

5. The method of claim 4, wherein performing a double-record business process control procedure based on the double-record business process further comprises one or more of:

extracting a data item related to the recording terminal from the double-recording business process data according to the current recording node, and sending the data item to the recording terminal as third data;

receiving fourth data sent by the recording terminal, analyzing and executing the double-recording business process control and/or executing the double-recording business process calculation based on the fourth data;

and receiving recording result data sent by the recording terminal, checking the recording result data according to the data item related to the checking, and executing the double-recording business process control and/or executing the double-recording business process calculation based on the checking result.

6. The multi-user double-record interaction control method is characterized by being applied to a recording terminal in a multi-user double-record system, wherein the multi-user double-record system comprises the recording terminal, a server side and a plurality of operation terminals, and the method comprises the following steps:

receiving a control instruction sent by the server or the operation terminal, and executing the control instruction;

Recording and obtaining audio and video of a double-recording scene to generate recording result data;

the operation terminal is used for running a first double-recording auxiliary program, providing double-recording auxiliary for corresponding recording roles and executing operation functions, and is also used for receiving first data sent by the server, acquiring data items related to the recording roles in the first data, configuring the first double-recording auxiliary program based on the data items or updating the configuration of the first double-recording auxiliary program based on the data items; the operation terminal is also used for acquiring and executing the instruction contained in the first data; the operation terminal is also used for executing the first double-recording auxiliary program, displaying prompt information to assist the recording role in executing double-recording behavior, or receiving and processing an operation event triggered by the recording role; the operation terminal is also used for generating second data based on the acquired data of the execution result of the first double-recording auxiliary program and sending the second data to the server; the server side is used for calculating a double-record business process and generating double-record business process data, the double-record business process comprises a double-record business process structure and one or more recording nodes, each recording node is associated with one or more recording roles, each recording node comprises one or more data items, each data item comprises one or more of public data items related to public business and recording role data items related to recording roles, and the data items are used for configuring a first double-record auxiliary program of an operation terminal or a second double-record auxiliary program of the recording terminal; the server is also used for executing a double-record business process control program, and comprises one or more of executing double-record business process control, executing double-record business process calculation, extracting data items related to the recording roles and generating instructions for executing at the recording terminal.

7. The method of claim 6, further comprising, after establishing the communication connection with the server:

receiving third data sent by the server, acquiring a data item contained in the third data, and configuring a second double-recording auxiliary program in the recording terminal to execute based on the data item, or updating the second double-recording auxiliary program configuration based on the data item; acquiring and executing an instruction contained in the third data;

and executing the second double-recording auxiliary program, and displaying prompt information to assist the recording role in executing double-recording behavior.

8. The method of claim 6, further comprising, after establishing the communication connection with the server:

9. The utility model provides a many people double record system which characterized in that, the system includes server, record terminal, a plurality of operation terminals, wherein:

the double-record business process calculation module is used for acquiring business identification information, extracting business data, calculating a double-record business process based on the business data and generating double-record business process data, wherein the double-record business process comprises a double-record business process structure and one or more recording nodes, each recording node is associated with one or more recording roles, each recording node comprises one or more data items, and the data items comprise one or more of public data items related to public business and recording role data items related to recording roles;

the double-record business process control and execution module is used for executing the double-record business process control, and jumping to a new recording node for execution when judging that the process jumping condition is met; the method is also used for executing the double-record business process calculation and updating the double-record business process data; the method is also used for extracting data items related to the recording roles from the double-recording business process data according to the current recording node, generating first data and sending the first data to the corresponding operation terminal; the method is also used for generating an instruction for being executed at the operation terminal and generating the first data to be sent to the corresponding operation terminal; the method is also used for receiving second data sent by the operation terminal, analyzing and executing the double-record business process control and/or executing the double-record business process calculation based on the second data; the method is also used for generating an instruction executed by the recording terminal and generating third data to be sent to the recording terminal;

the configuration module is used for receiving the first data and configuring the first double-recording auxiliary program or updating the configuration of the first double-recording auxiliary program according to the data item related to the recording role in the first data;

the first double-recording auxiliary program execution module is further used for generating second data based on the acquired data of the first double-recording auxiliary program execution result and sending the second data to the server;

the first double-record auxiliary program execution module is further used for executing instructions contained in the first data;

the recording module is used for recording and acquiring audio and video data of the double-recording scene;

and the second double-recording auxiliary program execution module is used for receiving the control instruction sent by the server or the operation terminal and executing the control instruction.

10. The multi-person dual recording system of claim 9, further comprising:

the double-record business process control and execution module is also used for extracting data items related to the recording terminal from the double-record business process data according to the current recording node, generating the third data and sending the third data to the recording terminal; the method is also used for receiving fourth data sent by the recording terminal, and executing the double-recording business process control and/or the double-recording business process calculation based on the fourth data;

the server side further comprises a checking module, wherein the checking module is used for receiving recording result data sent by the recording terminal, checking the recording result data according to the data item, and executing the double-recording business process control and/or executing the double-recording business process calculation based on the checking result;

the recording terminal further comprises a configuration module, wherein the configuration module is used for receiving the third data sent by the server side and acquiring a data item contained in the third data, and configuring the second double-recording auxiliary program based on the data item, or updating the configuration of the second double-recording auxiliary program based on the data item;

The second double-recording auxiliary program execution module is further configured to execute the second double-recording auxiliary program, and display a prompt message to assist the recording character in executing a double-recording action;

the second double-recording auxiliary program execution module is further configured to obtain and execute an instruction included in the third data;

the recording terminal also comprises a checking module, wherein the checking module checks the recording result data according to the data item, calculates and generates a checking result and sends the checking result to the server as fourth data.