CN114466322B - Communication method, system, device, storage medium and processor - Google Patents

Communication method, system, device, storage medium and processor Download PDF

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Publication number
CN114466322B
CN114466322B CN202210139272.4A CN202210139272A CN114466322B CN 114466322 B CN114466322 B CN 114466322B CN 202210139272 A CN202210139272 A CN 202210139272A CN 114466322 B CN114466322 B CN 114466322B
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terminal
identification code
target
identification
message
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CN114466322A (en
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王威
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Alibaba China Co Ltd
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Alibaba China Co Ltd
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Priority to CN202210139272.4A priority Critical patent/CN114466322B/en
Publication of CN114466322A publication Critical patent/CN114466322A/en
Priority to PCT/CN2023/074215 priority patent/WO2023155685A1/en
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements
    • H04W4/14—Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W76/00—Connection management
    • H04W76/10—Connection setup
    • H04W76/11—Allocation or use of connection identifiers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W8/00—Network data management
    • H04W8/18—Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data
    • H04W8/20—Transfer of user or subscriber data

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Databases & Information Systems (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Information Transfer Between Computers (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The invention discloses a communication method, a communication system, a communication device, a storage medium and a processor. Wherein the method comprises the following steps: receiving a feedback message returned by the first terminal, and acquiring an identification code of the first terminal; matching the identification code with a plurality of stored first identification codes to obtain target first identification codes matched with the identification codes; determining a second identification code associated with the target first identification code to obtain a target second identification code; and sending the feedback message to a second terminal corresponding to the target second target identification code. The invention solves the technical problem that the short message sender is difficult to acquire the reply message of the user under the condition that the operator does not support the uplink communication in the short message service.

Description

Communication method, system, device, storage medium and processor
Technical Field
The present invention relates to the field of communications, and in particular, to a communication method, system, apparatus, storage medium, and processor.
Background
The short message service is a communication capability of vast enterprises to reach mobile phone users, and the enterprises can send messages to mobile phone terminals in multiple countries/regions through the short message service so as to better attract users.
In the short message service, the uplink short message refers to a short message sent from a mobile phone terminal to an operator, and the uplink short message has two forms, one is that a user actively sends the short message, such as security verification information, to the operator; the other is that after the enterprise sends the short message to the user, the user replies the short message, such as satisfaction investigation, unsubscribe and other information.
It should be noted that, because the uplink channel is generally high in cost, slow to implement and few in covered countries, there is a certain difference in the support degree of the uplink short message in each country/region. If the communication manufacturer in one country/region supports the use of the capability of the operator to acquire the message replied by the user, the upstream short message function is supported, and if the operator does not support the acquisition of the message replied by the user, the upstream short message function is not supported.
In view of the above problems, no effective solution has been proposed at present.
Disclosure of Invention
The embodiment of the invention provides a communication method, a system, a device, a storage medium and a processor, which at least solve the technical problem that a short message sender is difficult to acquire a reply message of a user under the condition that an operator does not support uplink communication in a short message service.
According to an aspect of an embodiment of the present invention, there is provided a communication method including: receiving a feedback message returned by the first terminal, and acquiring an identification code of the first terminal, wherein the feedback message is a feedback message of the first terminal for a message sent by the second terminal; matching the identification code with a plurality of stored first identification codes to obtain target first identification codes matched with the identification codes, wherein the first identification codes are used for identifying the first terminal; determining a second identification code associated with the target first identification code to obtain a target second identification code, wherein the second identification code is used for identifying a second terminal; and sending the feedback message to a second terminal corresponding to the target second target identification code.
According to another aspect of an embodiment of the present invention, there is also provided a communication system including: the at least one first terminal is used for receiving the message sent by the second terminal and returning the feedback message to the server; the at least one second terminal is used for sending a message to the first terminal and acquiring the feedback message returned by the first terminal from the server; and the server is used for generating a second identification code of the second terminal and a first identification code corresponding to the first terminal under the condition of receiving the message sent by the second terminal to the first terminal, establishing an association relation between each first identification code and the corresponding second identification code, matching the identification code of the first terminal with a plurality of stored first identification codes when receiving the feedback message returned by the first terminal, obtaining a target first identification code matched with the identification code, determining a second identification code associated with the target first identification code, obtaining a target second identification code, and sending the feedback message to the second terminal corresponding to the target second identification code.
According to another aspect of the embodiment of the present invention, there is also provided a communication apparatus including: the first receiving unit is used for receiving feedback information returned by the first terminal and acquiring an identification code of the first terminal, wherein the feedback information is the feedback information of the information sent by the first terminal aiming at the second terminal; the matching unit is used for matching the identification code with the stored multiple first identification codes to obtain target first identification codes matched with the identification codes, wherein the first identification codes are used for identifying the first terminal; the first determining unit is used for determining a second identification code associated with the target first identification code to obtain a target second identification code, wherein the second identification code is used for identifying the second terminal; and the first sending unit is used for sending the feedback message to the second terminal corresponding to the target second target identification code.
According to another aspect of the embodiment of the present invention, there is also provided a storage medium, including a stored program, where the device in which the storage medium is controlled to execute any one of the above-described communication methods when the program runs.
According to another aspect of the embodiment of the present invention, there is further provided a processor, where the processor is configured to execute a program, where the program executes any one of the communication methods described above.
In the embodiment of the invention, the feedback message returned by the first terminal is received, and the identification code of the first terminal is obtained, wherein the feedback message is the feedback message of the message sent by the first terminal aiming at the second terminal; matching the identification code with a plurality of stored first identification codes to obtain target first identification codes matched with the identification codes, wherein the first identification codes are used for identifying the first terminal; determining a second identification code associated with the target first identification code to obtain a target second identification code, wherein the second identification code is used for identifying a second terminal; the feedback information is sent to a second terminal corresponding to the target second identifier, the identifiers are distributed to the first terminal and the second terminal through the server, matching of the first terminal and the second terminal is achieved by means of the identifiers, the feedback information of the first terminal is sent to the matched second terminal, the purpose that the feedback information of the first terminal is sent to the first terminal is achieved, and therefore the technical effect that the second terminal can obtain the reply information of the first terminal under the condition that a communication manufacturer does not support uplink communication is achieved, and the technical problem that a short message sender is difficult to obtain the reply information of a user under the condition that an operator does not support uplink communication in short message service is solved.
Drawings
The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this application, illustrate embodiments of the invention and together with the description serve to explain the invention and do not constitute a limitation on the invention. In the drawings:
fig. 1 is a block diagram of a hardware structure of a computer terminal according to an embodiment of the present invention;
FIG. 2 is an interactive schematic diagram of an alternative computer terminal according to an embodiment of the invention;
FIG. 3 is a flow chart of a communication method provided in accordance with an embodiment of the present invention;
FIG. 4 is a schematic diagram of a static page in a communication method according to an embodiment of the present invention;
fig. 5 is a schematic diagram of a communication system provided according to an embodiment of the present invention;
FIG. 6 is a schematic diagram of a communication device provided in accordance with an embodiment of the present invention;
fig. 7 is a block diagram of an alternative computer terminal provided in accordance with an embodiment of the present invention.
Detailed Description
In order that those skilled in the art will better understand the present invention, a technical solution in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in which it is apparent that the described embodiments are only some embodiments of the present invention, not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the present invention without making any inventive effort, shall fall within the scope of the present invention.
It should be noted that the terms "first," "second," and the like in the description and the claims of the present invention and the above figures are used for distinguishing between similar objects and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used may be interchanged where appropriate such that the embodiments of the invention described herein may be implemented in sequences other than those illustrated or otherwise described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
First, partial terms or terminology appearing in describing embodiments of the present application are applicable to the following explanation:
the uplink short message refers to a short message sent to a communication service provider for customizing a certain service, completing a certain inquiry, or handling a certain service, etc.
Landing pages, also known as landing pages, are static pages that are opened for a user to see when a potential user clicks on an advertisement or searches using a search engine in web marketing, where the static page displays extended content related to the clicked advertisement or search result link.
Example 1
In accordance with an embodiment of the present invention, there is also provided a communication method embodiment, it being noted that the steps shown in the flowcharts of the figures may be performed in a computer system such as a set of computer executable instructions, and although a logical order is shown in the flowcharts, in some cases the steps shown or described may be performed in an order other than that shown or described herein.
The method embodiment provided in the first embodiment of the present application may be executed in a mobile terminal, a computer terminal or a similar computing device. Fig. 1 shows a block diagram of a hardware structure of a computer terminal (or mobile device) for implementing a communication method. As shown in fig. 1, the computer terminal 10 (or mobile device) may include one or more (shown as 102a, 102b, … …,102 n) processors (which may include, but are not limited to, a microprocessor MCU or a processing device such as a programmable logic device FPGA), a memory 104 for storing data, and a transmission device 106 for communication functions. In addition, the method may further include: a display, an input/output interface (I/O interface), a Universal Serial BUS (USB) port (which may be included as one of the ports of the BUS), a network interface, a power supply, and/or a camera. It will be appreciated by those of ordinary skill in the art that the configuration shown in fig. 1 is merely illustrative and is not intended to limit the configuration of the electronic device described above. For example, the computer terminal 10 may also include more or fewer components than shown in FIG. 1, or have a different configuration than shown in FIG. 1.
It should be noted that the one or more processors and/or other data processing circuits described above may be referred to herein generally as "data processing circuits. The data processing circuit may be embodied in whole or in part in software, hardware, firmware, or any other combination. Furthermore, the data processing circuitry may be a single stand-alone processing module, or incorporated, in whole or in part, into any of the other elements in the computer terminal 10 (or mobile device). As referred to in the embodiments of the present application, the data processing circuit acts as a processor control (e.g., selection of the path of the variable resistor termination to interface).
The memory 104 may be used to store software programs and modules of application software, such as program instructions/data storage devices corresponding to the communication methods in the embodiments of the present invention, and the processor executes the software programs and modules stored in the memory 104, thereby performing various functional applications and data processing, that is, implementing the communication methods described above. Memory 104 may include high-speed random access memory, and may also include non-volatile memory, such as one or more magnetic storage devices, flash memory, or other non-volatile solid-state memory. In some examples, the memory 104 may further include memory located remotely from the processor, which may be connected to the computer terminal 10 via a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.
The transmission means 106 is arranged to receive or transmit data via a network. The specific examples of the network described above may include a wireless network provided by a communication provider of the computer terminal 10. In one example, the transmission device 106 includes a network adapter (Network Interface Controller, NIC) that can connect to other network devices through a base station to communicate with the internet. In one example, the transmission device 106 may be a Radio Frequency (RF) module for communicating with the internet wirelessly.
The display may be, for example, a touch screen type Liquid Crystal Display (LCD) that may enable a user to interact with a user interface of the computer terminal 10 (or mobile device).
The hardware block diagram shown in fig. 1 may be used not only as an exemplary block diagram of the computer terminal 10 (or mobile device) described above, but also as an exemplary block diagram of the server described above, and in an alternative embodiment, fig. 2 shows, in a block diagram, an embodiment using the computer terminal 10 (or mobile device) shown in fig. 1 described above as a receiving end. As shown in fig. 2, the computer terminal 10 (or mobile device) may be connected or electronically connected to one or more servers 108 via a data network connection. In an alternative embodiment, the computer terminal 10 (or mobile device) may be a mobile phone or a PC. The data network connection may be a local area network connection, a wide area network connection, an internet connection, or other type of data network connection. The computer terminal 10 (or mobile device) may execute to connect to a network service 110 executed by a server (e.g., a security server) or a set of servers. The network service 110 is a network-based user service such as a social network, cloud resources, email, online payment, or other online application.
In the above-described operating environment, the present application provides a communication method as shown in fig. 3. Fig. 3 is a flowchart of a communication method according to an embodiment of the present invention, where the communication method of the embodiment of the present invention is applied to a server, and includes:
s301, receiving a feedback message returned by the first terminal, and acquiring an identification code of the first terminal, wherein the feedback message is a feedback message of a message sent by the first terminal aiming at the second terminal.
Specifically, the second terminal may be a terminal that initiates a short message, for example, may be an enterprise terminal that sends a service short message, the first terminal may be a terminal that receives a short message, for example, may be a mobile phone of a personal user that receives a service short message sent by the enterprise terminal, and the identification code of the first terminal may be a mobile phone number of the user.
One second terminal may initiate a message to a plurality of first terminals, and after receiving the message sent by the second terminal, the first terminal may send a feedback message to the second terminal, for example, the second terminal sends a satisfaction survey report to the first terminal, where the feedback message of the first terminal may be a satisfaction result or an unsubscribe message.
When the first terminals send the feedback messages to the second terminals, the feedback messages are sent to the server, the server sends the feedback messages of the first terminals to the corresponding second terminals, and the server can be cloud service.
In order to determine to which second terminal the feedback message is sent when receiving the feedback message returned by the first terminal, optionally, in the communication method according to the embodiment of the present invention, before receiving the feedback message returned by the first terminal, the method further includes: receiving a message sent by a second terminal to a first terminal, and acquiring an identification code of the first terminal; generating a second identification code corresponding to the second terminal and a first identification code corresponding to the first terminal, and establishing an association relation between each first identification code and the corresponding second identification code; the first identification code, the second identification code and the association relation are stored.
Optionally, in the communication method of the embodiment of the present invention, after receiving the message sent by the second terminal to the first terminal, the method further includes: determining a target third terminal from the candidate third terminals; and sending the message sent by the second terminal to a gateway corresponding to the target third terminal, and sending the message to the first terminal through the gateway.
Specifically, the third terminal may be a base station of the operator, and when the second terminal sends the message to the first terminal, the message is submitted to the server, and then the server matches the most suitable operator according to the intelligent scheduling system of the system and sends the message to the gateway of the operator, and the operator sends the message to the first terminal.
It should be noted that, in the case that the enterprise terminal sends a short message to the personal user terminal and the personal user terminal replies to the short message, mutual identification is not supported between the enterprise terminal and the personal user terminal, and for the first terminal with uplink reply, if the country operator does not support uplink reply, the holding user of the first terminal has no way to unsubscribe or reply to other contents.
Therefore, under the condition that the server receives the message sent by the second terminal to the first terminal, a unique second identification code is generated for the second terminal, meanwhile, a first identification code corresponding to the identification code is generated for the first terminal which sends the message to the second terminal, namely, the first identification code corresponding to the identification code is generated for the first terminal, and an association message between the second identification code and the first identification code is established, so that when the feedback message of the first terminal is received, the second terminal corresponding to the first terminal is determined through the association relation between the first identification code and the second identification code.
Specifically, when the server generates a unique second identification code for the second terminal, when receiving a message sent by the second terminal to the first terminal, the server may apply for a second identification code for the second terminal in real time, or apply for a batch of second identification codes in advance and store the second identification code in the data pool, and when receiving a message sent by the second terminal to the first terminal, assign a second identification in the data pool to the second terminal.
When the server generates the first identification code for the first terminal that sends the message to the second terminal, the 3-6 bit spreading code may be randomly generated, and the spreading code may be used as the first identification code of the first terminal, that is, the first identification code corresponding to the identification code of the first terminal.
In addition, the first identification code of the first terminal and the second identification code corresponding to the second terminal can be combined to obtain a customized code, wherein the customized code is a unique number corresponding to the identification code of the first terminal, and the customized code comprises an association relationship between the first identification code and the corresponding second identification code.
Through the embodiment, the operator in a region/country does not support to directly acquire the online reply message through the internet link, the identification code of the first terminal and the first identification code of the first terminal can be matched in the server, and then the first identification code of the first terminal and the second identification code of the second terminal are matched, so that the first terminal and the second terminal are matched, the feedback message of the first terminal and the second terminal to be sent to the feedback message are matched, the link of the operator is bypassed, and the sending of the feedback message is realized.
S302, matching the identification code with a plurality of stored first identification codes to obtain target first identification codes matched with the identification codes, wherein the first identification codes are used for identifying the first terminal.
Specifically, when the server receives the message sent by the second terminal to the first terminal, that is, before receiving the feedback message returned by the first terminal and acquiring the identification code of the first terminal, the server has generated the second identification code of the second terminal and the first identification code corresponding to the first terminal, a plurality of first identification codes are stored in the server, and after receiving the feedback message returned by the first terminal and acquiring the identification code of the first terminal, the server can traverse the stored plurality of first identification codes and acquire the first identification code corresponding to the identification code of the first terminal.
S303, determining a second identification code associated with the target first identification code to obtain a target second identification code, wherein the second identification code is used for identifying the second terminal.
Specifically, the server generates the second identification code of the second terminal and the first identification code corresponding to the first terminal, and simultaneously establishes an association relationship between each first identification code and the corresponding second identification code, and when acquiring the first identification code corresponding to the identification code of the first terminal, the server can acquire the second identification code associated with the first identification code, namely the target second identification code, according to the association relationship, so as to acquire the second terminal corresponding to the first terminal.
For example, after the second identification code of the second terminal and the first identification code corresponding to the first terminal are generated, the first identification code of the first terminal and the second identification code corresponding to the second terminal are combined to obtain the customized code of the first terminal, and the customized code contains the association relationship between the first identification code and the corresponding second identification code, so that after the first identification code corresponding to the identification code of the first terminal is obtained, the customized code corresponding to the first terminal can be positioned, and the second identification code of the second terminal is obtained from the customized code.
S304, the feedback message is sent to a second terminal corresponding to the target second target identification code.
Optionally, in the communication method of the embodiment of the present invention, sending the feedback message to the second terminal corresponding to the target second identifier includes: determining an application program interface corresponding to the target second identification code; and calling an application program interface, and sending the feedback message to the second terminal through the application program interface.
Specifically, the server is provided with a pair of application program interfaces, each application program interface corresponds to the second identification code, and the second terminal can call the application program interface corresponding to the second identification code, so that the feedback message of the first terminal which has sent the message is obtained, the feedback message of the first terminal is obtained under the condition that the feedback message does not pass through an operator link, and the problem that the second terminal is difficult to obtain the feedback message of the first terminal under the condition that operators in one region/country do not support to obtain the online reply message directly through an Internet link is avoided.
In the embodiment of the invention, the feedback message returned by the first terminal is received, and the identification code of the first terminal is obtained, wherein the feedback message is the feedback message of the message sent by the first terminal aiming at the second terminal; matching the identification code with a plurality of stored first identification codes to obtain target first identification codes matched with the identification codes, wherein the first identification codes are used for identifying the first terminal; determining a second identification code associated with the target first identification code to obtain a target second identification code, wherein the second identification code is used for identifying a second terminal; and sending the feedback message to a second terminal corresponding to the target second target identification code. The server distributes the identification codes for the first terminal and the second terminal, realizes the matching of the first terminal and the second terminal by means of the identification codes, and sends the feedback information of the first terminal to the matched second terminal, thereby achieving the purpose of sending the feedback information of the first terminal to the first terminal, further realizing the technical effect that the second terminal can acquire the reply information of the first terminal under the condition that a communication manufacturer does not support uplink communication, and further solving the technical problem that a short message sender is difficult to acquire the reply information of a user under the condition that an operator does not support uplink communication in short message service.
In order to send more content through the message, the message sent by the first terminal to the second terminal may include a link, and optionally, in the communication method of the embodiment of the present invention, receiving the feedback message returned by the first terminal includes: responding to a triggering instruction of a link in a message sent by a first terminal to a second terminal, and returning a static page corresponding to the link to the first terminal, wherein the static page at least comprises an identification message of the second terminal and information to be fed back of the first terminal; and receiving a feedback message generated after the first terminal edits the static page.
Specifically, the message sent by the second terminal to the first terminal may be a short message, and the link in the message may be a short link converted from a long link, so as to save the word number of sending the short message. After the holding object of the first terminal clicks the end link in the received short message, jumping to a server, analyzing the short link through the server to obtain a long link corresponding to the short link, jumping to a static page corresponding to the long link, returning the static page to the first terminal, wherein the static page can contain contents to be replied and can also contain identification information of an object to which the second terminal belongs.
Further, after the holding object point of the first terminal views the static page, the holding object point can edit the content in the static page to complete feedback of information, for example, when the content to be replied in the static page is satisfaction investigation content, the user can click a control corresponding to the satisfaction score to generate a feedback message, and in order to avoid receiving the message sent by the second terminal for many times, the user can click a control corresponding to unsubscribe, thereby unsubscribing the message.
In order to reduce the cost of the second terminal for making a static page by the object, optionally, in the communication method according to the embodiment of the present invention, before receiving the message sent by the second terminal to the first terminal, the method further includes: acquiring request information of a second terminal aiming at a static page template; analyzing the request and determining a target template requested by the request information; and acquiring a target template from the stored multiple static page templates, and returning the target template to the second terminal.
Specifically, the server can provide the static page template for the client, the client can select static pages with different styles, the background sets self identification for the selected static pages, and the self identification degree is improved, so that after the static pages are sent to the user to view the static pages, the sender of the static pages can be known, information interaction with the user is better performed, language selection can be performed in the static page template, and the static pages are transmitted to a plurality of different countries or regions from the support client.
Through the embodiment, the server provides the static page template, supports modification of the static page by the client, and reduces the cost of developing the static page by the client, so that the cost of accessing the client terminal into the server is reduced, and the convenience and efficiency of access are improved.
In order to further improve accuracy of matching between the first terminal and the second terminal, optionally, in the communication method according to the embodiment of the present invention, before matching the identification code with the stored plurality of first identification codes to obtain a target first identification code matched with the identification code, the method further includes: analyzing the verification code from the feedback message, and judging whether the verification code is matched with the identification code; and under the condition that the verification code is matched with the identification codes of the first terminals, executing the step of matching the identification codes with the stored first identification codes to obtain target first identification codes matched with the identification codes.
Specifically, the static page may further include an input field for inputting a verification code, to prompt a user to input the verification code, as shown in fig. 4, which is a schematic diagram of the static page in the communication method provided in the embodiment of the present invention, the preset verification code may be the last two digits of the identification code of the second terminal, for example, the last two digits of the mobile phone number, where the user inputs the verification code and feeds back the message, the server may verify the verification code, determine whether the verification code and the identification code are matched, and if so, indicate that the terminal feeding back the message is consistent with the terminal receiving the message, and may feed back the feedback message to the second terminal, and if not matched, the server may discard the feedback message, thereby avoiding the problem of sending the error feedback message to the second terminal.
It should be noted that, for simplicity of description, the foregoing method embodiments are all described as a series of acts, but it should be understood by those skilled in the art that the present invention is not limited by the order of acts described, as some steps may be performed in other orders or concurrently in accordance with the present invention. Further, those skilled in the art will also appreciate that the embodiments described in the specification are all preferred embodiments, and that the acts and modules referred to are not necessarily required for the present invention.
From the above description of the embodiments, it will be clear to a person skilled in the art that the communication method according to the above embodiments may be implemented by means of software plus a necessary general hardware platform, but of course also by means of hardware, but in many cases the former is a preferred embodiment. Based on such understanding, the technical solution of the present invention may be embodied essentially or in a part contributing to the prior art in the form of a software product stored in a storage medium (e.g. ROM/RAM, magnetic disk, optical disk) comprising instructions for causing a terminal device (which may be a mobile phone, a computer, a server, or a network device, etc.) to perform the method according to the embodiments of the present invention.
Example 2
There is also provided, in accordance with an embodiment of the present invention, a communication system, as shown in fig. 5, including:
at least one first terminal 501, configured to receive a message sent by the second terminal 502, and return a feedback message to the server 503.
At least one second terminal 502, configured to send a message to the first terminal 501, and obtain the feedback message returned by the first terminal 501 from the server 503.
Specifically, the second terminal 502 may be a terminal that initiates a short message, for example, may be an enterprise terminal that sends a service short message, the first terminal 501 may be a terminal that receives a short message, for example, may be a mobile phone of a personal user that receives a service short message sent by an enterprise terminal, and the identification code of the first terminal 501 may be a mobile phone number of the user.
One second terminal 502 may initiate a message to a plurality of first terminals 501, and after receiving a message sent by the second terminal 502, the first terminal 501 may send a feedback message to the second terminal 502, for example, the second terminal 502 sends a satisfaction survey report to the first terminal 501, where the feedback message of the first terminal 501 may be a satisfaction result or an unsubscribe message.
When the second terminal 502 sends a message to the first terminal 501, the message is sent to the server 503, and then the message is sent to the first terminal 501 through the server 503, and when the first terminal 501 sends a feedback message to the second terminal 502, the feedback message is sent to the server 503, and then the server 503 sends the feedback message of the first terminal 501 to the corresponding second terminal 502.
The server 503 is configured to, when receiving a message sent by the second terminal 502 to the first terminal 501, generate a second identifier of the second terminal 502 and a first identifier corresponding to the first terminal 501, establish an association relationship between each first identifier and the corresponding second identifier, and when receiving the feedback message returned by the first terminal 501, match the identifier of the first terminal 501 with a plurality of stored first identifiers to obtain a target first identifier matched with the identifier, determine a second identifier associated with the target first identifier to obtain a target second identifier, and send the feedback message to the second terminal 502 corresponding to the target second identifier.
It should be noted that, in the case that the enterprise terminal sends a short message to the personal user terminal and the personal user terminal replies to the short message, mutual identification is not supported between the enterprise terminal and the personal user terminal, and for the first terminal 501 with uplink reply, if the country operator does not support uplink reply, the holding user of the first terminal 501 cannot unsubscribe or reply to other contents.
Therefore, when the server 503 receives the message sent by the second terminal 502 to the first terminal 501, a unique second identification code is generated for the second terminal 502, and meanwhile, a first identification code is generated for the first terminal 501 that sends the message to the second terminal 502, that is, a first identification code corresponding to the identification code is generated for the first terminal 501, and an association message between the second identification code and the first identification code is established, so that when receiving the feedback message of the first terminal 501, the second terminal 502 corresponding to the first terminal 501 is determined through the association relationship between the first identification code and the second identification code, and thus, the feedback message of the first terminal 501 and the second terminal 502 to send the feedback message are matched, and the link of the operator is bypassed, thereby realizing the sending of the feedback message.
In the embodiment of the present invention, at least one first terminal 501 receives a message sent by a second terminal 502, and returns a feedback message to a server 503; at least one second terminal 502 sends a message to the first terminal 501, and acquires the feedback message returned by the first terminal 501 from the server 503; when receiving the message sent by the second terminal 502 to the first terminal 501, the server 503 generates a second identifier of the second terminal 502 and a first identifier corresponding to the first terminal 501, establishes an association relationship between each first identifier and the corresponding second identifier, and when receiving the feedback message returned by the first terminal 501, matches the identifier of the first terminal 501 with a plurality of stored first identifiers to obtain a target first identifier matched with the identifier, determines a second identifier associated with the target first identifier to obtain a target second identifier, and sends the feedback message to the second terminal 502 corresponding to the target second identifier. The server 503 distributes the identification codes for the first terminal 501 and the second terminal 502, realizes the matching of the first terminal 501 and the second terminal 502 by means of the identification codes, and sends the feedback message of the first terminal 501 to the matched second terminal 502, thereby achieving the purpose of sending the feedback message of the first terminal 501 to the first terminal 501, and further realizing the technical effect that the second terminal 502 can obtain the reply message of the first terminal 501 under the condition that a communication manufacturer does not support uplink communication, and further solving the technical problem that a short message sender is difficult to obtain the reply message of a user under the condition that an operator does not support uplink communication in short message service.
Example 3
According to an embodiment of the present invention, there is also provided an apparatus for implementing the above communication method, as shown in fig. 6, including:
the first receiving unit 601 is configured to receive a feedback message returned by the first terminal, and obtain an identification code of the first terminal, where the feedback message is a feedback message of a message sent by the first terminal for the second terminal.
And a matching unit 602, configured to match the identification code with the stored plurality of first identification codes, to obtain a target first identification code matched with the identification code, where the first identification code is used to identify the first terminal.
The first determining unit 603 is configured to determine a second identifier associated with the target first identifier, to obtain a target second identifier, where the second identifier is used to identify the second terminal.
The first sending unit 604 is configured to send the feedback message to a second terminal corresponding to the target second identifier.
Here, the first receiving unit 601, the matching unit 602, the first determining unit 603, and the first transmitting unit 604 correspond to the steps S301, S302, S303, and S304 in embodiment 1, and the two modules are the same as the examples and application scenarios implemented by the corresponding steps, but are not limited to the disclosure of the first embodiment. It should be noted that the above-described module may be operated as a part of the apparatus in the computer terminal 10 provided in the first embodiment.
In the embodiment of the present invention, the first receiving unit 601 is configured to receive a feedback message returned by a first terminal, and obtain an identification code of the first terminal, where the feedback message is a feedback message of a message sent by the first terminal for a second terminal; a matching unit 602, configured to match the identification code with a plurality of stored first identification codes, to obtain a target first identification code matched with the identification code, where the first identification code is used to identify the first terminal; a first determining unit 603, configured to determine a second identifier associated with the target first identifier, to obtain a target second identifier, where the second identifier is used to identify the second terminal; the first sending unit 604 is configured to send the feedback message to a second terminal corresponding to the target second identifier. The server distributes the identification codes for the first terminal and the second terminal, realizes the matching of the first terminal and the second terminal by means of the identification codes, and sends the feedback information of the first terminal to the matched second terminal, thereby achieving the purpose of sending the feedback information of the first terminal to the first terminal, further realizing the technical effect that the second terminal can acquire the reply information of the first terminal under the condition that a communication manufacturer does not support uplink communication, and further solving the technical problem that a short message sender is difficult to acquire the reply information of a user under the condition that an operator does not support uplink communication in short message service.
Optionally, in the communication device of the embodiment of the present invention, the first receiving unit 601 includes: the response module is used for responding to a triggering instruction of the link in the message sent by the first terminal to the second terminal and returning a static page corresponding to the link to the first terminal, wherein the static page at least comprises an identification message of the second terminal and information to be fed back of the first terminal; the receiving module is used for receiving feedback information generated after the first terminal edits the static page.
Optionally, in the communication device according to the embodiment of the present invention, the device further includes: the second receiving unit is used for receiving the message sent by the second terminal to the first terminal and acquiring the identification code of the first terminal; the generating unit is used for generating a second identification code corresponding to the second terminal and a first identification code corresponding to the first terminal, and establishing an association relation between each first identification code and the corresponding second identification code; and the storage unit is used for storing the first identification code, the second identification code and the association relation.
Optionally, in the communication device according to the embodiment of the present invention, the device further includes: the first acquisition unit is used for acquiring request information of the second terminal aiming at the static page template; the first analysis unit is used for analyzing the request and determining a target template requested by the request information; and the second acquisition unit is used for acquiring the target template from the stored multiple static page templates and returning the target template to the second terminal.
Optionally, in the communication device according to the embodiment of the present invention, the device further includes: a second determining unit configured to determine a target third terminal from among the candidate third terminals; and the second sending unit is used for sending the message sent by the second terminal to the gateway corresponding to the target third terminal and sending the message to the first terminal through the gateway.
Optionally, in the communication device according to the embodiment of the present invention, the device further includes: the second analysis unit is used for analyzing the verification code from the feedback message and judging whether the verification code is matched with the identification code or not; and the execution unit is used for executing the step of matching the identification code with the stored multiple first identification codes to obtain a target first identification code matched with the identification code under the condition that the verification code is matched with the identification code of the first terminal.
Optionally, in the communication device of the embodiment of the present invention, the first transmitting unit 604 includes: the determining module is used for determining an application program interface corresponding to the target second identification code; and the sending module is used for calling the application program interface and sending the feedback message to the second terminal through the application program interface.
Example 4
Embodiments of the present invention may provide a computer terminal, which may be any one of a group of computer terminals. Alternatively, in the present embodiment, the above-described computer terminal may be replaced with a terminal device such as a mobile terminal.
Alternatively, in this embodiment, the above-mentioned computer terminal may be located in at least one network device among a plurality of network devices of the computer network.
In this embodiment, the above-mentioned computer terminal may execute the program code of the following steps in the communication method: receiving a feedback message returned by the first terminal, and acquiring an identification code of the first terminal, wherein the feedback message is a feedback message of the first terminal for a message sent by the second terminal; matching the identification code with a plurality of stored first identification codes to obtain target first identification codes matched with the identification codes, wherein the first identification codes are used for identifying the first terminal; determining a second identification code associated with the target first identification code to obtain a target second identification code, wherein the second identification code is used for identifying a second terminal; and sending the feedback message to a second terminal corresponding to the target second target identification code.
Alternatively, fig. 7 is a block diagram of a computer terminal according to an embodiment of the present invention. As shown in fig. 7, the computer terminal 10 may include: one or more (only one shown), processors, memory, and transmission means.
The memory may be used to store software programs and modules, such as program instructions/modules corresponding to the communication methods and apparatuses in the embodiments of the present invention, and the processor executes the software programs and modules stored in the memory, thereby executing various functional applications and data processing, that is, implementing the communication methods described above. The memory may include high-speed random access memory, and may also include non-volatile memory, such as one or more magnetic storage devices, flash memory, or other non-volatile solid-state memory. In some examples, the memory may further include memory located remotely from the processor, which may be connected to the terminal 10 via a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.
The processor may call the information and the application program stored in the memory through the transmission device to perform the following steps: receiving a feedback message returned by the first terminal, and acquiring an identification code of the first terminal, wherein the feedback message is a feedback message of the first terminal for a message sent by the second terminal; matching the identification code with a plurality of stored first identification codes to obtain target first identification codes matched with the identification codes, wherein the first identification codes are used for identifying the first terminal; determining a second identification code associated with the target first identification code to obtain a target second identification code, wherein the second identification code is used for identifying a second terminal; and sending the feedback message to a second terminal corresponding to the target second target identification code.
By adopting the embodiment of the invention, a communication method is provided. Receiving a feedback message returned by the first terminal and acquiring an identification code of the first terminal, wherein the feedback message is a feedback message of the first terminal for a message sent by the second terminal; matching the identification code with a plurality of stored first identification codes to obtain target first identification codes matched with the identification codes, wherein the first identification codes are used for identifying the first terminal; determining a second identification code associated with the target first identification code to obtain a target second identification code, wherein the second identification code is used for identifying a second terminal; the feedback information is sent to a second terminal corresponding to the target second identifier, the identifiers are distributed to the first terminal and the second terminal through the server, matching of the first terminal and the second terminal is achieved by means of the identifiers, the feedback information of the first terminal is sent to the matched second terminal, the purpose that the feedback information of the first terminal is sent to the first terminal is achieved, and therefore the technical effect that the second terminal can obtain the reply information of the first terminal under the condition that a communication manufacturer does not support uplink communication is achieved, and the technical problem that a short message sender is difficult to obtain the reply information of a user under the condition that an operator does not support uplink communication in short message service is solved.
It will be appreciated by those skilled in the art that the configuration shown in fig. 7 is merely illustrative, and the computer terminal 10 may be a smart phone (e.g. an Android phone, an iOS phone, etc.), a tablet computer, a palm computer, a mobile internet device (Mobile Internet Devices, MID), a PAD, etc. Fig. 7 is not limited to the structure of the electronic device. For example, the computer terminal 10 may also include more or fewer components (e.g., network interfaces, display devices, etc.) than shown in FIG. 7, or have a different configuration than shown in FIG. 7.
Those of ordinary skill in the art will appreciate that all or part of the steps in the various methods of the above embodiments may be implemented by a program for instructing a terminal device to execute in association with hardware, the program may be stored in a computer readable storage medium, and the storage medium may include: flash disk, read-Only Memory (ROM), random-access Memory (Random Access Memory, RAM), magnetic or optical disk, and the like.
The embodiment of the invention also provides a storage medium. Alternatively, in this embodiment, the storage medium may be used to store the program code executed by the communication method provided in the first embodiment.
Alternatively, in this embodiment, the storage medium may be located in any one of the computer terminals in the computer terminal group in the computer network, or in any one of the mobile terminals in the mobile terminal group.
The foregoing embodiment numbers of the present invention are merely for the purpose of description, and do not represent the advantages or disadvantages of the embodiments.
In the foregoing embodiments of the present invention, the descriptions of the embodiments are emphasized, and for a portion of this disclosure that is not described in detail in this embodiment, reference is made to the related descriptions of other embodiments.
In the several embodiments provided in the present application, it should be understood that the disclosed technology content may be implemented in other manners. The above-described embodiments of the apparatus are merely exemplary, and the division of the units, such as the division of the units, is merely a logical function division, and may be implemented in another manner, for example, multiple units or components may be combined or may be integrated into another system, or some features may be omitted, or not performed. Alternatively, the coupling or direct coupling or communication connection shown or discussed with each other may be through some interfaces, units or modules, or may be in electrical or other forms.
The units described as separate units may or may not be physically separate, and units shown as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.
In addition, each functional unit in the embodiments of the present invention may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit. The integrated units may be implemented in hardware or in software functional units.
The integrated units, if implemented in the form of software functional units and sold or used as stand-alone products, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present invention may be embodied essentially or in part or all of the technical solution or in part in the form of a software product stored in a storage medium, including instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to perform all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a Read-Only Memory (ROM), a random access Memory (RAM, random Access Memory), a removable hard disk, a magnetic disk, or an optical disk, or other various media capable of storing program codes.
The foregoing is merely a preferred embodiment of the present invention and it should be noted that modifications and adaptations to those skilled in the art may be made without departing from the principles of the present invention, which are intended to be comprehended within the scope of the present invention.

Claims (11)

1. A method of communication, comprising:
receiving a feedback message returned by a first terminal, and acquiring an identification code of the first terminal, wherein the feedback message is a feedback message of a message sent by the first terminal aiming at a second terminal;
matching the identification code with a plurality of stored first identification codes to obtain target first identification codes matched with the identification codes, wherein the first identification codes are used for identifying a first terminal;
determining a second identification code associated with the target first identification code to obtain a target second identification code, wherein the second identification code is used for identifying a second terminal;
and sending the feedback message to a second terminal corresponding to the target second target identification code.
2. The communication method according to claim 1, wherein receiving the feedback message returned by the first terminal comprises:
Responding to a triggering instruction of a link in a message sent by a first terminal to a second terminal, and returning a static page corresponding to the link to the first terminal, wherein the static page at least comprises an identification message of the second terminal and information to be fed back of the first terminal;
and receiving the feedback message generated after the first terminal edits the static page.
3. The communication method according to claim 2, wherein before receiving the feedback message returned by the first terminal, the method further comprises:
receiving a message sent by the second terminal to the first terminal, and acquiring an identification code of the first terminal;
generating a second identification code corresponding to the second terminal and the first identification code corresponding to the first terminal, and establishing an association relationship between each first identification code and the corresponding second identification code;
and storing the first identification code, the second identification code and the association relation.
4. A communication method according to claim 3, characterized in that before receiving the message sent by the second terminal to the first terminal, the method further comprises:
Acquiring request information of the second terminal aiming at a static page template;
analyzing the request and determining a target template requested by the request information;
and acquiring the target template from the stored multiple static page templates, and returning the target template to the second terminal.
5. The communication method according to claim 2, wherein after receiving the message sent by the second terminal to the first terminal, the method further comprises:
determining a target third terminal from the candidate third terminals;
and sending the message sent by the second terminal to a gateway corresponding to the target third terminal, and sending the message to the first terminal through the gateway.
6. The communication method according to claim 1, wherein before matching the identification code with the stored plurality of first identification codes to obtain a target first identification code matching the identification code, the method further comprises:
analyzing the verification code from the feedback message, and judging whether the verification code is matched with the identification code or not;
and under the condition that the verification code is matched with the identification codes of the first terminals, executing the step of matching the identification codes with a plurality of stored first identification codes to obtain target first identification codes matched with the identification codes.
7. The communication method according to claim 1, wherein transmitting the feedback message to the second terminal corresponding to the target second target identification code comprises:
determining an application program interface corresponding to the target second identification code;
and calling the application program interface, and sending the feedback message to the second terminal through the application program interface.
8. A communication system, comprising:
the at least one first terminal is used for receiving the message sent by the second terminal and returning the feedback message to the server;
the at least one second terminal is used for sending a message to the first terminal and acquiring the feedback message returned by the first terminal from the server;
and the server is used for generating a second identification code of the second terminal and a first identification code corresponding to the first terminal under the condition of receiving the message sent by the second terminal to the first terminal, establishing an association relation between each first identification code and the corresponding second identification code, matching the identification code of the first terminal with a plurality of stored first identification codes when receiving the feedback message returned by the first terminal, obtaining a target first identification code matched with the identification code, determining a second identification code associated with the target first identification code, obtaining a target second identification code, and sending the feedback message to the second terminal corresponding to the target second identification code.
9. A communication device, comprising:
the first receiving unit is used for receiving a feedback message returned by the first terminal and acquiring an identification code of the first terminal, wherein the feedback message is a feedback message of a message sent by the first terminal aiming at the second terminal;
the matching unit is used for matching the identification code with a plurality of stored first identification codes to obtain target first identification codes matched with the identification codes, wherein the first identification codes are used for identifying the first terminal;
a first determining unit, configured to determine a second identifier associated with the target first identifier, to obtain a target second identifier, where the second identifier is used to identify a second terminal;
and the first sending unit is used for sending the feedback message to a second terminal corresponding to the target second target identification code.
10. A storage medium comprising a stored program, wherein the program, when run, controls a device in which the storage medium is located to perform the communication method of any one of claims 1 to 7.
11. A processor for running a program, wherein the program when run performs the communication method of any one of claims 1 to 7.
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