CN114218453A

CN114218453A - Data display method, device and equipment and readable storage medium

Info

Publication number: CN114218453A
Application number: CN202111527949.3A
Authority: CN
Inventors: 冯宝兴; 曾永理; 张晓璇; 苏阳
Original assignee: Ping An Property and Casualty Insurance Company of China Ltd
Current assignee: Ping An Property and Casualty Insurance Company of China Ltd
Priority date: 2021-12-14
Filing date: 2021-12-14
Publication date: 2022-03-22

Abstract

The embodiment of the application discloses a data display method, a data display device, data display equipment and a readable storage medium, and relates to the field of artificial intelligence, wherein the method comprises the following steps: respectively acquiring information of claim settlement areas of at least one organization; acquiring the position coordinates of at least one claim event, and determining an organization corresponding to each claim event based on the position coordinates of each claim event and the information of the claim area of at least one organization; based on at least one mechanism corresponding to the claim settlement event, obtaining claim settlement information of the claim settlement event corresponding to each mechanism, and outputting the claim settlement information of the claim settlement event corresponding to the mechanism in a display interface; responding to an event viewing instruction aiming at the target claim settlement event, and acquiring target claim settlement information of the target claim settlement event; and carrying out track matching based on the track information of the target user and the preset track information, determining a track matching result, and outputting the track matching result on a display interface. By adopting the embodiment of the application, the data processing efficiency can be improved.

Description

Data display method, device and equipment and readable storage medium

Technical Field

The present application relates to the field of computer technologies, and in particular, to a data display method, apparatus, device, and readable storage medium.

Background

At present, the claim settlement is widely applied to various industries, the claim settlement is of various types, managers of a claim settlement company are difficult to manage the operators, and the operators are difficult to know whether the operation progress and team scheduling of the current operators are reasonable or not, so that the operators are inconvenient to manage.

In the prior art, only after an operator finishes the operation, the operation is uploaded to an operation management system, and a manager can check the operation condition of the operator.

Disclosure of Invention

The embodiment of the application provides a data display method, a data display device, data display equipment and a readable storage medium, which can improve data management efficiency and further improve data processing efficiency.

In a first aspect, the present application provides a data display method, including:

respectively acquiring information of a claim area of at least one mechanism, wherein the information of the claim area comprises N area boundary coordinates, and N is a positive integer;

acquiring the position coordinates of at least one claim event, and determining an organization corresponding to each claim event based on the position coordinates of each claim event and the information of the claim area of the at least one organization;

based on the mechanisms corresponding to the at least one claim settlement event respectively, acquiring claim settlement information of the claim settlement event corresponding to each mechanism, and outputting the claim settlement information of the claim settlement event corresponding to the at least one mechanism in a display interface;

in response to an event viewing instruction for a target claim event, target claim information of the target claim event is acquired, wherein the target claim information comprises track information of a target user who processes the target claim event;

and performing track matching based on the track information of the target user and preset track information, determining a track matching result, and outputting the track matching result on a display interface, wherein the track matching result is used for indicating whether the track information of the target user is abnormal or not.

In a second aspect, the present application provides a data presentation device, comprising:

the system comprises an information acquisition module, a data processing module and a data processing module, wherein the information acquisition module is used for respectively acquiring information of a claim settlement area of at least one mechanism, the information of the claim settlement area comprises N area boundary coordinates, and N is a positive integer;

the mechanism determining module is used for acquiring the position coordinates of at least one claim event and determining the mechanism corresponding to each claim event based on the position coordinates of each claim event and the information of the claim area of the at least one mechanism;

the first output module is used for acquiring the claim settlement information of the claim settlement event corresponding to each organization based on the organization corresponding to the at least one claim settlement event respectively, and outputting the claim settlement information of the claim settlement event corresponding to the at least one organization in the display interface;

the event viewing module is used for responding to an event viewing instruction aiming at a target claim event, and acquiring target claim information of the target claim event, wherein the target claim information comprises track information of a target user for processing the target claim event;

and the second output module is used for performing track matching based on the track information of the target user and preset track information, determining a track matching result, and outputting the track matching result on a display interface, wherein the track matching result is used for indicating whether the track information of the target user is abnormal or not.

In a third aspect, the present application provides a computer device comprising: a processor, a memory, a network interface;

the processor is connected with the memory and the network interface, wherein the network interface is used for providing a data communication function, the memory is used for storing a computer program, and the processor is used for calling the computer program so as to enable the computer equipment comprising the processor to execute the data presentation method.

In a fourth aspect, the present application provides a computer-readable storage medium having stored therein a computer program adapted to be loaded and executed by a processor, so as to cause a computer device having the processor to execute the above-mentioned data presentation method.

In a fifth aspect, the present application provides a computer program product or computer program comprising computer instructions stored in a computer readable storage medium. The processor of the computer device reads the computer instructions from the computer-readable storage medium, and the processor executes the computer instructions to cause the computer device to perform the data presentation method provided in the various alternatives of the first aspect of the present application.

In the embodiment of the application, information of claim settlement areas of at least one organization is acquired respectively; acquiring the position coordinates of at least one claim event, and determining an organization corresponding to each claim event based on the position coordinates of each claim event and the information of the claim area of at least one organization; based on at least one mechanism corresponding to the claim settlement event, obtaining claim settlement information of the claim settlement event corresponding to each mechanism, and outputting the claim settlement information of the claim settlement event corresponding to the mechanism in a display interface; responding to an event viewing instruction aiming at the target claim settlement event, and acquiring target claim settlement information of the target claim settlement event; and performing track matching based on the track information of the target user and preset track information, determining a track matching result, and outputting the track matching result on a display interface, wherein the track matching result is used for indicating whether the track information of the target user is abnormal or not. By acquiring the information of the claim area of each mechanism, when a claim event occurs, the position coordinate of the occurrence place of the claim event is acquired, the mechanism having the processing authority for the claim event is determined based on the position coordinate of the claim event and the information of the claim area of the mechanism, and further the claim information of the claim event corresponding to each mechanism can be acquired. The claim settlement information of the claim settlement events of each organization is output through the display interface, so that the claim settlement events are managed conveniently, and the data management efficiency is improved. Further, the track information of the target user for processing the target claim settlement event is matched with the preset track information, and a track matching result is output, so that whether the track information of the target user is abnormal or not can be quickly determined, and the management efficiency is improved.

Drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present application, the drawings needed to be used in the embodiments will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present application, and it is obvious for those skilled in the art to obtain other drawings without creative efforts.

Fig. 1 is a schematic flowchart of a data presentation method according to an embodiment of the present application;

FIG. 2a is a schematic diagram of a thermodynamic diagram provided by an embodiment of the present application;

FIG. 2b is a schematic diagram of an aggregate plot provided by an embodiment of the present application;

FIG. 2c is a schematic diagram of a composite view provided by an embodiment of the present application;

fig. 3 is a schematic diagram of distribution of claim events in a claim area according to an embodiment of the present application;

FIG. 4 is a schematic flow chart diagram illustrating another data presentation method according to an embodiment of the present application;

fig. 5 is a schematic diagram of track information of a target user according to an embodiment of the present application;

FIG. 6 is a schematic diagram of a data display device according to an embodiment of the present disclosure;

fig. 7 is a schematic structural diagram of a computer device according to an embodiment of the present application.

Detailed Description

The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only a part of the embodiments of the present application, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.

Artificial Intelligence (AI) is a theory, method, technique and application system that uses a digital computer or a machine controlled by a digital computer to simulate, extend and expand human Intelligence, perceive the environment, acquire knowledge and use the knowledge to obtain the best results. In other words, artificial intelligence is a comprehensive technique of computer science that attempts to understand the essence of intelligence and produce a new intelligent machine that can react in a manner similar to human intelligence. Artificial intelligence is the research of the design principle and the realization method of various intelligent machines, so that the machines have the functions of perception, reasoning and decision making.

The artificial intelligence technology is a comprehensive subject and relates to the field of extensive technology, namely the technology of a hardware level and the technology of a software level. The artificial intelligence infrastructure generally includes technologies such as sensors, dedicated artificial intelligence chips, cloud computing, distributed storage, big data processing technologies, operation/interaction systems, mechatronics, and the like. The artificial intelligence software technology mainly comprises a computer vision technology, a voice processing technology, a natural language processing technology, machine learning/deep learning and the like.

The application relates to a cloud computing technology in artificial intelligence, which can be used for computing the position coordinates of each claim event and the information of a claim area of at least one mechanism by utilizing the cloud computing technology, determining the mechanism corresponding to each claim event, and acquiring the claim information of the claim event corresponding to each mechanism based on the mechanisms respectively corresponding to at least one claim event. The technical scheme can be applied to data processing of information of a claim area of an organization and position coordinates of a claim event, and then the organization with processing authority over the claim event is determined, so that data analysis is carried out on the state of the claim event of the organization and the working condition of workers handling the claim event, and the management of the claim event is facilitated in a scene displayed through a visual interface. Respectively acquiring information of claim settlement areas of at least one organization; acquiring the position coordinates of at least one claim event, and determining an organization corresponding to each claim event based on the position coordinates of each claim event and the information of the claim area of at least one organization; based on at least one mechanism corresponding to the claim settlement event, obtaining claim settlement information of the claim settlement event corresponding to each mechanism, and outputting the claim settlement information of the claim settlement event corresponding to the mechanism in a display interface; responding to an event viewing instruction aiming at the target claim settlement event, and acquiring target claim settlement information of the target claim settlement event; and carrying out track matching based on the track information of the target user and the preset track information, determining a track matching result, and outputting the track matching result on a display interface.

By acquiring the information of the claim area of each mechanism, when a claim event occurs, the position coordinate of the occurrence place of the claim event is acquired, the mechanism having the processing authority for the claim event is determined based on the position coordinate of the claim event and the information of the claim area of the mechanism, and further the claim information of the claim event corresponding to each mechanism can be acquired. The claim settlement information of the claim settlement events of each organization is output through the display interface, so that the claim settlement events are managed conveniently, and the data management efficiency is improved. Further, the track information of the target user for processing the target claim settlement event is matched with the preset track information, and a track matching result is output, so that whether the track information of the target user is abnormal or not can be quickly determined, and the management efficiency is improved.

Referring to fig. 1, fig. 1 is a schematic flow chart of a data display method according to an embodiment of the present disclosure; as shown in fig. 1, the data presentation method may be applied to a computer device. The computer device may be an independent server, a server cluster or a distributed system formed by a plurality of physical servers, or a cloud server providing basic cloud computing services such as cloud service, a cloud database, cloud computing, a cloud function, cloud storage, Network service, cloud communication, middleware service, domain name service, security service, Content Delivery Network (CDN), big data and an artificial intelligence platform. The computer device may also be an electronic device, including but not limited to a mobile phone, a tablet computer, a desktop computer, a notebook computer, a palm computer, a vehicle-mounted device, an Augmented Reality/Virtual Reality (AR/VR) device, a helmet-mounted display, a wearable device, a smart speaker, a digital camera, a camera, and other Mobile Internet Devices (MID) with network access capability, and the like. As shown in fig. 1, the data presentation method includes, but is not limited to, the following steps:

s101, information of claim settlement areas of at least one organization is acquired respectively.

In this embodiment, the computer device may respectively obtain information of the claim area of at least one organization, and subsequently, when a claim event occurs, may determine which organization the claim event is processed by based on the information of the claim area of at least one organization and the location information of the claim event when the claim event occurs.

The information of the claim area comprises N area boundary coordinates, wherein N is a positive integer. The information of the claim area can also include an identification of the organization or an identification of the claim area, and so forth. The institution may refer to an institution having a processing right for a claim settlement event, where a claim settlement area of each institution is different, and information of the claim settlement area corresponding to each institution is different. When a claim event occurs within a claim area of an organization, the organization can process the claim event. Claim events may refer to cases related to insurance claims or other cases that need to be processed within a certain period of time, and may include, but are not limited to, medical health insurance cases, property insurance cases, car insurance cases, agricultural insurance cases, and so forth. The time period may refer to a day, a week, or a month, etc. The claims area may be represented by area boundary coordinates. For example, if the claim area is square in shape, the area boundary coordinates may include the 4 vertex coordinates of the square and all the coordinates on the 4 sides of the square.

S102, acquiring the position coordinates of at least one claim event, and determining an organization corresponding to each claim event based on the position coordinates of each claim event and the information of the claim area of at least one organization.

In this embodiment of the application, when it is detected that a claim event occurs, for example, when it is detected that a car insurance case occurs, the related terminal (such as an electronic eye, a roadside device, or another terminal) may send the position coordinates of the claim event to the computer device, and then the computer device may determine, based on the position coordinates of the claim event and information of a claim area of at least one organization, an organization corresponding to the claim event. If the occurrence of at least two claim settlement events is detected, the related terminal can send the position coordinates of the at least two claim settlement events to the computer device, and the computer device can determine the mechanisms corresponding to the respective claim settlement events based on the position coordinates of the respective claim settlement events and the information of the claim settlement areas of the at least two mechanisms.

The position coordinate of the claim event may refer to a three-dimensional coordinate corresponding to the position where the claim event occurs, for example, may refer to longitude, latitude, and altitude corresponding to the position where the claim event occurs. The mechanism corresponding to the claim event refers to a mechanism having processing authority for the claim event, that is, after the claim event occurs, the position coordinate of the claim event can be determined to belong to the claim area of which mechanism based on the position coordinate of the claim event and the information of the claim area of each mechanism, so as to determine which mechanism processes the claim event.

Alternatively, the computer device can employ a coordinate calculation method to determine to which institution the claim event belongs for processing. Specifically, the computer device may perform clustering processing on N region boundary coordinates corresponding to information of a claim area of the target mechanism, and cluster one or more region boundary coordinates of the N region boundary coordinates, of which the distance is smaller than a preset distance threshold, to obtain M target boundary coordinates; and determining a mechanism corresponding to each claim event based on the position coordinates and the M target boundary coordinates of each claim event. The target mechanism is any one of at least one mechanism, and M is a positive integer less than or equal to N.

For example, assuming that the claim area of a certain organization is square, the N area boundary coordinates may include 4 vertex coordinates of the square and all coordinates on 4 sides of the square, and clustering the N area boundary coordinates may cluster the area boundary coordinates near the 4 vertex coordinates of the square to obtain M target boundary coordinates. For example, the M target boundary coordinates are respectively 4 vertex coordinates of a square, so that the calculation is performed based on the 4 vertex coordinates and the position coordinates of the claim event to determine whether the claim event belongs to the institution. By clustering the N regional boundary coordinates, the regional boundary coordinates with the same attribute can be clustered into one target boundary coordinate, so that M target boundary coordinates are obtained, and by clustering massive regional boundary coordinates into a small number of target boundary coordinates capable of reflecting claim settlement regions, the subsequent calculation amount can be reduced, and the data processing efficiency is improved.

In a possible implementation manner, after obtaining the M target boundary coordinates, the computer device may determine area coordinates in a claim area formed by the M target boundary coordinates, and determine a mechanism corresponding to the claim event based on the area coordinates in the claim area and the position coordinates of the claim event. Specifically, the computer device may determine k region coordinates corresponding to M target boundary coordinates based on M target boundary coordinates corresponding to a claim area of the target organization, where k is a positive integer; traversing the k area coordinates, and determining whether coordinates identical to the position coordinates of the target claim settlement event exist in the k area coordinates, wherein the target claim settlement event is any one of at least one claim settlement event; if the coordinates identical to the position coordinates of the target claim event exist in the k area coordinates, determining the mechanism corresponding to the target claim event as a target mechanism; and if the coordinates which are the same as the position coordinates of the target claim event do not exist in the k region coordinates, traversing the k region coordinates corresponding to the claim region of the mechanism except the target mechanism in at least one mechanism to determine the mechanism corresponding to the target claim event.

The k area coordinates corresponding to the M target boundary coordinates may include the M target boundary coordinates, that is, the target boundary coordinates also belong to the k area coordinates, that is, both the target boundary coordinates and the area coordinates belong to the claim area. That is, the computer device determines that the target claim event is a claim event corresponding to an organization having administration authority over the claim area by traversing the coordinates in each claim area, including the target boundary coordinates and the area coordinates, if the coordinates in the claim area have the same coordinates as the position coordinates of the target claim event, that is, the organization has processing authority over the target claim event. And if the coordinates in the claim area do not have the coordinates which are the same as the position coordinates of the target claim event, traversing the area coordinates in the claim area of the mechanism except the mechanism corresponding to the claim area in at least one mechanism until the area coordinates which are the same as the position coordinates of the target claim event are determined, and determining the mechanism to which the area coordinates belong as the mechanism corresponding to the target claim event. Optionally, after the information of the claim area is acquired, the computer device may also determine k area coordinates based on N area boundary coordinates included in the information of the claim area, where the N area boundary coordinates may be included in the k area coordinates corresponding to the N area boundary coordinates.

S103, based on the mechanisms corresponding to the at least one claim settlement event, obtaining claim settlement information of the claim settlement event corresponding to each mechanism, and outputting the claim settlement information of the claim settlement event corresponding to the at least one mechanism in the display interface.

In the embodiment of the application, the computer device determines the mechanism corresponding to each claim event by analyzing the position coordinates of each claim event in the at least one claim event, which is equivalent to dividing each claim event into the corresponding mechanisms, so that the computer device can obtain the claim information of the claim event corresponding to each mechanism. The claim information corresponding to the claim event may include, but is not limited to, an event processing status of the claim event, time information of the claim event, and trajectory information of a user who processes the claim event. By acquiring the claim settlement information of the claim settlement events corresponding to each organization and outputting the claim settlement information in the display interface, a management user can follow up and adjust the claim settlement events in time, and the data processing efficiency is improved.

Optionally, the claim settlement information may further include a number of claim events corresponding to the organization, and the information of the claim settlement area may further include an area location of the claim settlement area. Because the computer equipment acquires the number of the claim settlement events corresponding to each organization, the number of the claim settlement events corresponding to each organization can be output in the claim settlement area corresponding to each organization of the display interface, and the claim settlement area of each organization and the number of the claim settlement events of each claim settlement area can be displayed through the visual interface. By displaying the claim event number corresponding to the mechanism to which the claim area belongs in each claim area, the claim event number condition of each mechanism can be quickly checked, and management of each mechanism is facilitated.

Optionally, the computer device may output the number of claim event corresponding to each organization in the claim area corresponding to each organization of the display interface in a thermodynamic diagram manner. Specifically, the computer device can determine the area display color of the claim area of each organization based on the number of claim events corresponding to each organization; determining a thermodynamic diagram based on the region display color and the region location of the claim area of the at least one organization, and outputting the thermodynamic diagram in the presentation interface.

In a specific implementation, the computer device may preset a corresponding relationship between a claim event number interval and an area display color, where each claim event number interval corresponds to one area display color, and when determining the number of claim events corresponding to each organization, determine the area display color corresponding to the claim event number interval as the area display color of the claim area of the organization by determining the claim event number interval to which the claim event number of the organization belongs. For example, the correspondence between the claim event number interval and the area display color may be as shown in table 1:

claim event number interval	Area display color
		(0,149)	Grey colour
[149,298)	Light yellow
		[298,447)	Deep yellow
[447,596)	Light orange
		[596,745)	Dark orange
[745,894)	Light red
		[894,+∞)	Deep red color

TABLE 1

The intervals of different claim event numbers can also display colors corresponding to other areas, which is not limited in the embodiment of the application, and the corresponding colors of each of the intervals of the claim event numbers are different. In specific implementation, when the number of claim events corresponding to each organization is determined, by determining a claim event number interval to which the number of claim events of each organization belongs, an area display color corresponding to the claim event number interval to which the number of claim events belongs is determined as an area display color of a claim area of the organization, a thermodynamic diagram is determined based on the area display color and an area position of the claim area of each organization, and the thermodynamic diagram is output in a display interface. By outputting the thermodynamic diagram in the display interface, the display color of the area of each claim area in the thermodynamic diagram can represent the number of claim events corresponding to the organization to which the claim area belongs, so that the color of each claim area in the display interface can be intuitively acquired, the distribution condition of the claim events of each organization is determined, and the management of the claim events is facilitated. As shown in fig. 2a, fig. 2a is a schematic diagram of a thermodynamic diagram provided in an embodiment of the present application.

Optionally, the computer device may further output the number of claim settlement events corresponding to each organization in the claim settlement area corresponding to each organization of the display interface in a manner of aggregating drawings. Specifically, the computer device can determine an aggregation graph based on the number of claim events corresponding to each organization and the area position of the claim area of each organization, and output the aggregation graph in the presentation interface, wherein the number of claim events corresponding to the organization to which the claim area belongs is displayed in each claim area in the aggregation graph. By outputting the aggregation graph in the display interface, since the number of the claim events corresponding to the organization to which the claim area belongs is displayed in each claim area in the aggregation graph, the claim event condition of each organization can be intuitively acquired, and the management of the claim events is facilitated. As shown in fig. 2b, fig. 2b is a schematic diagram of an aggregate graph provided in the embodiment of the present application.

Optionally, the computer device may output the number of claim settlement events corresponding to each organization in the claim settlement area corresponding to each organization of the display interface in a composite graph manner. Specifically, the computer device can determine the area display color of the claim area of each organization based on the number of claim events corresponding to each organization; determining a thermodynamic diagram based on the area display color and an area location of a claim area of the at least one organization, the information of the claim area including the area location of the claim area; determining an aggregation graph based on the number of claim settlement events corresponding to at least one organization and the area location of the claim settlement area of at least one organization; and generating a composite map based on the thermodynamic diagram and the aggregation map, and outputting the composite map in the display interface.

In a specific implementation, the computer device may determine the thermodynamic diagram by the above method, and then determine the aggregation map by the above method, or determine the aggregation map first and then determine the thermodynamic diagram, or determine the aggregation map and the thermodynamic diagram in parallel, which is not limited in this embodiment of the present application. After determining the thermodynamic diagram and the aggregate diagram, the computer device may perform an overlay process on the thermodynamic diagram and the aggregate diagram to obtain a composite diagram, and output the composite diagram in the presentation interface. As shown in fig. 2c, fig. 2c is a schematic diagram of a composite diagram provided in the embodiment of the present application.

Optionally, after the computer device acquires the claim information of the claim event, the computer device may determine the type of the claim event, so as to determine the processing scheme corresponding to the claim event. Specifically, the computer device can identify claim materials in the claim information by adopting the target identification model, and determine the category to which the claim materials belong; and acquiring a claim processing scheme corresponding to the category to which the claim material belongs, and sending the claim scheme to the user terminal.

The user terminal may be a terminal used by a management user of an organization or a user who distributes events in the organization, the claim information includes claim material, and the claim material may include, but is not limited to, image category material and text category material. The computer device can identify the image class material based on the image identification model, and determine a first material class; the text category material is identified based on the text identification model, a second material category is determined, and the category to which the claim material belongs is determined based on the second material category of the first material category. The target recognition model includes a text recognition model and an image recognition model. If the first material type is the same as the second material type, determining the first material type or the second material type as the type to which the claim material belongs; if the first material category is different from the second material category, the second material category is determined as the category to which the claim material belongs. Because the characters in the text material can reflect the main content of the text and the characters in the text material are identified more accurately, the identification result corresponding to the text material can be determined as the category to which the claim material belongs, and the accuracy of the category determination result can be improved.

And S104, responding to the event viewing instruction aiming at the target claim settlement event, and acquiring the target claim settlement information of the target claim settlement event.

In the embodiment of the application, the computer device can respond to an event viewing instruction for a target claim event to acquire target claim information of the target claim event, wherein the target claim information comprises track information of a target user who processes the target claim event. The target user who processes the target claim event refers to an operator who processes the target claim event, and the trajectory information of the target user who processes the target claim event may include at least one of a user trajectory of the target user and a vehicle driving trajectory. Optionally, the target claim information may also include event processing status of the target claim event, time information of the target claim event, and the like. The event processing status of the target claim event can include status of unprocessed, processing in progress, processing completed, processing suspended, and the like. The time information of the target claim event may refer to the time when the target claim event occurs.

In a specific implementation, the management user may trigger an operation instruction in the presentation interface, and the computer device executes a corresponding operation in response to the operation instruction. For example, the management user can trigger an event viewing instruction for a target claim event, and the computer device responds to the event viewing instruction for the target claim event. For example, the computer device can receive a click operation of the management user for the identification of the target claim event, and then respond to the event viewing instruction for the target claim event. Or the computer equipment can acquire gesture operation of a target user on the display interface through the image acquisition device so as to respond to an event viewing instruction for a target claim settlement event. Alternatively, the computer device may acquire the eye movement information of the management user through the image acquisition device, for example, determine a viewing operation for the target claim settlement event according to the eye movement information of the management user and preset eye movement information, so as to respond to an event viewing instruction for the target claim settlement event. Or, the computer equipment can acquire the face change operation of the target user for the display interface through the image acquisition device so as to respond to the event viewing instruction for the target claim settlement event.

Optionally, the computer device may also output, in the presentation interface, target claim information of the target claim event, such as event processing status of the target claim event, time information of the target claim event, trajectory information of a target user who processes the target claim event, and so on. By outputting the claim settlement information of the target claim settlement event, the processing condition of the target claim settlement event can be known, and the event and personnel allocation is facilitated.

And S105, performing track matching based on the track information of the target user and the preset track information, determining a track matching result, and outputting the track matching result on a display interface.

In the embodiment of the application, as the track information of the target user for processing the target claim settlement event is obtained, the computer device can perform track matching based on the track information of the target user and the preset track information, determine a track matching result for indicating whether the track information of the target user is abnormal, and output the track matching result on the display interface. If the track information of the target user is matched with the preset track information, determining that the track matching result is that the track information of the user is normal; and if the track information of the target user is not matched with the preset track information, determining that the track matching result is that the track information of the user is abnormal.

The track information of the target user may include a user track of the target user, and the user track may refer to a track of an operator who processes the claim settlement event. The user trajectory may be determined by positioning information of a handheld device of the target user, which may include, for example, a mobile phone, a computer, a tablet computer, and the like of the target user. The handheld device of the target user can upload the user position information at regular time, so that the user track of the target user is determined. It is understood that, in the specific implementation manner of the present application, the data related to the track information acquisition of the user and the like needs to be approved or agreed by the user when the above embodiment of the present application is applied to a specific product or technology, and the collection, use and processing of the related data need to comply with the related laws and regulations and standards of the related country and region.

In a specific implementation, the method for the computer device to perform the track matching based on the track information of the target user and the preset track information may include, but is not limited to, calculating a similarity between the preset track information and the track information of the target user. The preset track information comprises preset track coordinates, and the track information of the target user comprises user track coordinates. The computer device may calculate a similarity between the preset trajectory coordinates and the user trajectory coordinates, and determine whether the preset trajectory information matches the trajectory information of the target user. The similarity calculation method may include, but is not limited to, a euclidean distance calculation method, a cosine distance calculation method, a manhattan distance calculation method, a hamming distance calculation method, a pearson correlation coefficient, and the like. Optionally, the preset trajectory information may be determined according to the current position of the target user and the position information of the target claim settlement event, the number of the preset trajectory information may include one or more than one, and if the number of the preset trajectory information is multiple, the computer device may respectively match each piece of the preset trajectory information with the trajectory information of the target user, and determine a trajectory matching result. And if one preset track information in the plurality of preset track information is matched with the track information of the target user, determining that the track matching result indicates that the track information of the target user is normal. And if the plurality of pieces of preset track information are not matched with the track information of the target user, determining that the track matching result indicates that the track information of the target user is abnormal.

Optionally, after the computer device outputs the claim settlement information of the claim settlement event corresponding to the at least one organization in the presentation interface, the computer device may also respond to an operation instruction of the user for the presentation interface, so as to output information corresponding to the operation instruction in the presentation interface. For example, the computer device can be responsive to an area review instruction for a target claim area, the target claim area being any one of the claim areas of the at least one institution; and outputting all the claim event distribution information in the target claim area in the display interface.

The distribution information of all the claim events in the target claim area refers to the distribution information of the claim events of all the mechanisms corresponding to the target claim area, and the distribution information of the claim events may include the occurrence location of the claim events, for example, XX number of XX community in the south mountain area of yue hai street in shenzhen city. That is to say, the user can view any claim area in the display interface, and the computer device can display the claim event distribution information of all claim events in the claim area viewed by the user, so that the claim events can be conveniently followed up or managed. Optionally, as shown in fig. 3, fig. 3 is a distribution diagram of claim events in a claim area provided in this embodiment of the present application, fig. 3 may be a distribution diagram of partial claim events in shenzhen city, and a gray square in fig. 3 represents a claim event.

Optionally, the computer device may further obtain team information of the target team in response to a team viewing instruction for the target team, the team information including an identification of at least one user in the target team and claim event processing information for each user within the target period; and outputting team information of the target team in the display interface.

Optionally, the computer device may preset a corresponding relationship between the identifier of each team and the identifier of the user, and implement that when a team viewing instruction for the target team is subsequently acquired after the user is divided into different teams, the identifiers of all users corresponding to the identifier of the target team, for example, the names of the users, are acquired, so as to determine the users included in the target team, that is, the members in the target team, and acquire the claim settlement event processing information of each user in a target period, where the target period may be, for example, one day, one week, one month, and the like. The claim event processing information of the user in the target period can include, but is not limited to, the number of claim events to be processed, the number of claim events being processed, the number of claim events completed being processed, etc. of the user in the target period. Optionally, the team information of the target team may further include track information of the user, and management of the user is facilitated by displaying the track information of the user. By checking the team information of the target team, the claim event processing information of each user in the target team can be known, the overall claim event processing condition of the target team can be determined, team analysis and follow-up are facilitated, and reasonable task allocation is achieved.

Optionally, please refer to fig. 4, where fig. 4 is a schematic flow chart of another data display method provided in the embodiment of the present application. The data display method can be applied to computer equipment; as shown in fig. 4, the data presentation method includes, but is not limited to, the following steps:

s201, information of claim settlement areas of at least one organization is acquired respectively.

S202, acquiring the position coordinates of at least one claim event, and determining an organization corresponding to each claim event based on the position coordinates of each claim event and the information of the claim area of at least one organization.

S203, based on the mechanisms corresponding to the at least one claim settlement event, obtaining claim settlement information of the claim settlement event corresponding to each mechanism, and outputting the claim settlement information of the claim settlement event corresponding to the at least one mechanism in the display interface.

S204, responding to the event viewing instruction aiming at the target claim event, and acquiring the target claim information of the target claim event.

In this embodiment of the application, specific implementation manners of step S201 to step S204 may refer to specific implementation manners of step S101 to step S104 in fig. 1, and are not described herein again.

S205, acquiring preset track information and preset task duration information associated with the identifier of the target claim settlement event, and matching the preset track information with track information of a target user.

In the embodiment of the application, when the management user operates on the display interface, for example, the management user clicks the identifier of the target claim event displayed in the display interface, the computer device may respond to the event viewing instruction for the target claim event, acquire preset track information and preset task duration information associated with the identifier of the target claim event, and perform matching based on the preset track information and the track information of the target user. The event viewing instruction of the target claim event carries an identifier of the target claim event, the identifier of the target claim event may include but is not limited to a name or an icon of the target claim event, and the trajectory information of the target user includes at least one of a user trajectory of the target user and a vehicle driving trajectory. The preset task duration information may refer to duration information that a user theoretically needs to consume from the location of the organization to the position where the target claim settlement event occurs.

Optionally, the target task duration information may refer to duration information consumed by the target user to go to a position where the target claim settlement event occurs from an organization location (for example, the organization location to which the target user belongs), and the target task duration information may be determined according to trajectory information of the target user. The computer equipment can determine preset track information and preset task duration information in advance according to the position information between the position information of the target claim event and the position of the mechanism, when the target task duration information corresponding to the track information of the target user is obtained, the track information of the target user can be judged based on the task duration, whether the target user executes the process of processing the target claim event according to a preset route (namely the preset track information) is determined, if the target user does not process the target claim event according to the preset route, the situation that the target user may not process the claim event or leave a post in time is shown, and therefore the target user can be managed in time, and the claim event processing efficiency is improved.

The track information of the target user comprises a user track of the target user and a vehicle running track, and the vehicle running track can be a track of a survey vehicle driven by a claim settlement personnel to process a target claim settlement event. The vehicle driving track can be determined by surveying the vehicle positioning information of the vehicle. Before processing a claim settlement event, a target user can upload a vehicle diagnosis system code of a survey vehicle to be driven in advance in an event management system to realize vehicle binding operation, and the user information of the target user is bound with the vehicle information of the survey vehicle. It is understood that, in the specific implementation manner of the present application, data related to the acquisition of the trajectory information of the user (including the user trajectory and the vehicle driving trajectory) and the like need to obtain user permission or consent when the above embodiment of the present application is applied to specific products or technologies, and the collection, use and processing of the related data need to comply with the related laws and regulations and standards of the related countries and regions.

Optionally, the method for matching based on the preset track information and the track information of the target user may include, but is not limited to, calculating a similarity between the preset track information and the track information of the target user. Specifically, the similarity between the preset track information and the user track and the similarity between the preset track information and the vehicle driving track can be calculated. Whether the target task duration information is matched with the preset task duration information or not can be determined by calculating a difference value between the target task duration information and the preset task duration information, and if the difference value is smaller than a difference value threshold value, it is determined that the target task duration information is matched with the preset task duration information; and if the difference is greater than or equal to the difference threshold, determining that the target task time length information is not matched with the preset task time length information. The preset track information may include preset track coordinates, and the track information of the target user may include user track coordinates and vehicle driving track coordinates. The computer equipment can respectively calculate the similarity between the preset track coordinates and the user track coordinates and determine whether the preset track information is matched with the user track; and calculating the similarity between the preset track coordinates and the vehicle running track coordinates, and determining whether the preset track information is matched with the vehicle running track.

And S206, if the track information of the target user is not matched with the preset track information, determining that the track matching result is abnormal, and outputting the track matching result on the display interface.

In the embodiment of the application, if the preset track information is not matched with the track of the user and/or the preset track information is not matched with the running track of the vehicle, the track information of the target user is determined to be not matched with the preset track information, the track matching result is determined to be that the track information of the target user is abnormal, and track abnormity prompt information is output in a display interface. And the track matching result comprises track abnormity of the target user and/or vehicle running track abnormity. The trajectory abnormality prompting information may include, but is not limited to, "XX user trajectory abnormality", "XX user vehicle travel trajectory abnormality". Optionally, if the track information of the target user is not matched with the preset track information, the computer device does not need to determine whether the target task duration information corresponding to the track information of the target user is matched with the preset duration information, and the data processing efficiency can be improved.

S207, if the track information of the target user is matched with the preset track information, target task duration information corresponding to the track information of the target user is obtained, if the target task duration information is not matched with the preset task duration information, the track matching result is determined to be that the track information of the target user is abnormal, and the track matching result is output on a display interface.

In the embodiment of the application, if the preset track information is matched with the track of the user and the preset track information is matched with the vehicle running track, the track information of the target user is determined to be matched with the preset track information, the target task time length information corresponding to the track information of the target user is obtained, the difference value between the target task time length information and the preset task time length information is calculated, if the difference value is larger than or equal to the difference value threshold value, the target task time length information is determined not to be matched with the preset task time length information, and the track matching result is determined to be that the track information of the target user is abnormal. The track matching result also comprises task duration information abnormity of the target user. By judging the target task duration information of the target user for processing the target claim event, whether the target user processes the target claim event in time can be determined, and the situation that the target user does not process the claim event in time or leaves the post can be prevented, so that the target user can be managed in time, and the claim event processing efficiency is improved.

Optionally, the computer device may also output trajectory information of the target user, including a user trajectory and a vehicle travel trajectory. Specifically, the computer device may obtain a first track display color corresponding to the user track and a second track display color corresponding to the vehicle travel track, output the user track in the display interface based on the first track color, and output the vehicle travel track in the display interface based on the second track display color. Optionally, the user trajectory and the vehicle driving trajectory may be distinguished by a solid line and a dotted line, or distinguished by a solid line and a dotted line, so as to distinguish the user trajectory and the vehicle driving trajectory, which is not limited in the embodiment of the present application. As shown in fig. 5, fig. 5 is a schematic diagram of track information of a target user provided in an embodiment of the present application, where track display colors of a user track (a gray dotted line) and a vehicle driving track (a black solid line) are different, so as to distinguish and determine whether a human-vehicle track is consistent, and implement quick management on the target user.

Optionally, if the track information of the target user is matched with the preset track information and the target task duration information is matched with the preset task duration information, it is determined that the track information of the target user is normal, the target user processes the claim settlement event according to the preset route, and the track information of the target user can be output in the display interface, so that the management user can conveniently check the current position information of the target user.

In the embodiment of the application, the track information of the target user is output by responding to the user viewing instruction aiming at the target user, so that the current position of the target user can be quickly determined; further, determining whether the target user deviates from the preset track information by matching the track information of the target user with the preset track information, thereby determining whether the target user leaves the post and whether the claim settlement event is processed in time; by automatically matching the track information of the target user, the data processing efficiency can be improved, and the target user can be managed conveniently.

The method of the embodiments of the present application is described above, and the apparatus of the embodiments of the present application is described below.

Referring to fig. 6, fig. 6 is a schematic structural diagram of a data presentation apparatus provided in an embodiment of the present application, where the data presentation apparatus may be a computer program (including program code) running in a computer device, for example, the data presentation apparatus is an application software; the data presentation device can be used for executing corresponding steps in the data presentation method provided by the embodiment of the application. The data presentation device 60 includes:

the information acquisition module 601 is configured to respectively acquire information of a claim settlement area of at least one organization, where the information of the claim settlement area includes N area boundary coordinates, and N is a positive integer;

the mechanism determining module 602 is configured to obtain a position coordinate of at least one claim event, and determine a mechanism corresponding to each claim event based on the position coordinate of each claim event and information of a claim area of the at least one mechanism;

the first output module 603 is configured to obtain the claim settlement information of the claim settlement event corresponding to each organization based on the organization corresponding to the at least one claim settlement event, and output the claim settlement information of the claim settlement event corresponding to the at least one organization in the display interface;

the event viewing module 604 is configured to, in response to an event viewing instruction for a target claim event, obtain target claim information of the target claim event, where the target claim information includes trajectory information of a target user who processes the target claim event;

a second output module 605, configured to perform track matching based on the track information of the target user and preset track information, determine a track matching result, and output the track matching result on a display interface, where the track matching result is used to indicate whether the track information of the target user is abnormal.

Optionally, the mechanism determining module 602 is specifically configured to:

clustering N region boundary coordinates corresponding to the information of the claim region of a target mechanism, and clustering one or more region boundary coordinates of which the distance is smaller than a preset distance threshold value in the N region boundary coordinates to obtain M target boundary coordinates, wherein the target mechanism is any one of the at least one mechanism, and M is a positive integer smaller than or equal to N;

and determining the mechanism corresponding to each claim event based on the position coordinates of each claim event and the M target boundary coordinates.

Optionally, the mechanism determining module 602 is specifically configured to:

determining k area coordinates corresponding to the M target boundary coordinates based on the M target boundary coordinates corresponding to the claim area of the target mechanism, wherein k is a positive integer;

traversing the k area coordinates, and determining whether coordinates identical to the position coordinates of the target claim settlement event exist in the k area coordinates;

if the k area coordinates have coordinates which are the same as the position coordinates of the target claim event, determining the mechanism corresponding to the target claim event as the target mechanism;

if the k area coordinates do not have the same coordinates as the position coordinates of the target claim event, traversing k area coordinates corresponding to the claim area of the mechanism other than the target mechanism in the at least one mechanism to determine the mechanism corresponding to the target claim event.

Optionally, the claim information includes the number of claim events, and the information of the claim area further includes the area location of the claim area; the first output module 603 is specifically configured to:

determining the area display color of the claim area of each organization based on the number of claim events corresponding to each organization;

determining a thermodynamic diagram based on the area display color and an area location of a claim area of the at least one facility;

determining an aggregation graph based on the number of claim settlement events corresponding to the at least one organization and the area location of the claim settlement area of the at least one organization;

and generating a composite diagram based on the thermodynamic diagram and the aggregation diagram, and outputting the composite diagram in the display interface.

Optionally, the data presentation apparatus 60 further comprises an area viewing module 606 for:

responding to a region viewing instruction aiming at a target claim area, wherein the target claim area is any one of the claim areas of the at least one institution;

and outputting all the claim event distribution information in the target claim area in the display interface.

Optionally, the data presentation apparatus 60 further comprises a team viewing module 607 for:

responding to a team viewing instruction aiming at a target team, and acquiring team information of the target team, wherein the team information comprises identification of at least one user in the target team and claim event processing information of each user in a target period;

and outputting team information of the target team in the display interface.

Optionally, the event viewing instruction of the target claim settlement event carries an identifier of the target claim settlement event, and the trajectory information of the target user includes at least one of a user trajectory of the target user and a vehicle driving trajectory; the second output module 605 is specifically configured to:

acquiring preset track information and preset task duration information associated with the identifier of the target claim settlement event, and matching the preset track information with the track information of the target user;

if the track information of the target user is not matched with the preset track information, determining that the track matching result is the track information abnormity of the target user, wherein the track matching result comprises at least one of the track abnormity of the target user and the vehicle running track abnormity; alternatively, the first and second electrodes may be,

if the track information of the target user is matched with the preset track information, target task time length information corresponding to the track information of the target user is obtained, if the target task time length information is not matched with the preset task time length information, the track matching result is determined to be that the track information of the target user is abnormal, and the track matching result also comprises that the task time length information of the target user is abnormal.

It should be noted that, for the content that is not mentioned in the embodiment corresponding to fig. 6, reference may be made to the description of the method embodiment, and details are not described here again.

Referring to fig. 7, fig. 7 is a schematic structural diagram of a computer device according to an embodiment of the present disclosure. As shown in fig. 7, the computer device 70 may include: the processor 701, the network interface 704 and the memory 705, and the computer device 70 may further include: a user interface 703, and at least one communication bus 702. Wherein a communication bus 702 is used to enable connective communication between these components. The user interface 703 may include a Display screen (Display) and a Keyboard (Keyboard), and the optional user interface 703 may also include a standard wired interface and a standard wireless interface. The network interface 704 may optionally include a standard wired interface, a wireless interface (e.g., WI-FI interface). The memory 705 may be a high-speed RAM memory or a non-volatile memory (e.g., at least one disk memory). The memory 705 may optionally be at least one memory device located remotely from the processor 701. As shown in fig. 7, the memory 705, which is a kind of computer-readable storage medium, may include therein an operating system, a network communication module, a user interface module, and a device control application program.

In the computer device 70 shown in fig. 7, the network interface 704 may provide a network communication function; the user interface 703 is mainly used as an interface for providing input to the user; and processor 701 may be used to invoke a device control application stored in memory 705 to implement:

It should be understood that the computer device 70 described in this embodiment of the present application may perform the description of the data presentation method in the embodiment corresponding to fig. 1 and fig. 4, and may also perform the description of the data presentation apparatus in the embodiment corresponding to fig. 6, which is not described herein again. In addition, the beneficial effects of the same method are not described in detail.

Embodiments of the present application also provide a computer-readable storage medium storing a computer program comprising program instructions which, when executed by a computer, cause the computer to perform the method according to the aforementioned embodiments, the computer may be a part of the aforementioned computer device. Such as the processor 701 described above. By way of example, the program instructions may be executed on one computer device, or on multiple computer devices located at one site, or distributed across multiple sites and interconnected by a communication network, which may comprise a blockchain network.

It will be understood by those skilled in the art that all or part of the processes in the methods for implementing the embodiments described above can be implemented by a computer program, which can be stored in a computer-readable storage medium, and when executed, can include the processes of the embodiments of the methods described above. The storage medium may be a magnetic disk, an optical disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), or the like.

The above disclosure is only for the purpose of illustrating the preferred embodiments of the present application and is not to be construed as limiting the scope of the present application, so that the present application is not limited thereto, and all equivalent variations and modifications can be made to the present application.

Claims

1. A method for displaying data, comprising:

respectively acquiring information of claim settlement areas of at least one mechanism, wherein the information of the claim settlement areas comprises N area boundary coordinates, and N is a positive integer;

acquiring the position coordinates of at least one claim event, and determining an organization corresponding to each claim event based on the position coordinates of each claim event and the information of the claim area of at least one organization;

and performing track matching based on the track information of the target user and preset track information, determining a track matching result, and outputting the track matching result on the display interface, wherein the track matching result is used for indicating whether the track information of the target user is abnormal or not.

2. The method of claim 1, wherein determining the mechanism to which each claim event corresponds based on the location coordinates of each claim event and information of the claim area of the at least one mechanism comprises:

clustering N region boundary coordinates corresponding to information of a claim region of a target mechanism, and clustering one or more region boundary coordinates with a distance smaller than a preset distance threshold in the N region boundary coordinates to obtain M target boundary coordinates, wherein the target mechanism is any one of the at least one mechanism, and M is a positive integer smaller than or equal to N;

and determining a mechanism corresponding to each claim event based on the position coordinates of each claim event and the M target boundary coordinates.

3. The method of claim 2, wherein determining the mechanism to which each claim event corresponds based on the location coordinates and the M target boundary coordinates of each claim event comprises:

traversing the k region coordinates, and determining whether coordinates identical to the position coordinates of the target claim settlement event exist in the k region coordinates;

if the coordinates identical to the position coordinates of the target claim event exist in the k area coordinates, determining that the mechanism corresponding to the target claim event is the target mechanism;

if the k area coordinates do not have the coordinates which are the same as the position coordinates of the target claim event, traversing the k area coordinates corresponding to the claim area of the mechanism except the target mechanism in the at least one mechanism to determine the mechanism corresponding to the target claim event.

4. The method of claim 1, wherein the claim information comprises a number of claim events, the information for a claim area further comprises an area location for the claim area;

the outputting of the claim settlement information of the claim settlement event corresponding to the at least one organization in the display interface includes:

determining the area display color of the claim settlement area of each organization based on the number of claim settlement events corresponding to each organization;

generating a composite graph based on the thermodynamic graph and the aggregation graph, and outputting the composite graph in the presentation interface.

5. The method of claim 1, wherein after outputting the claim information of the claim event corresponding to the at least one organization in a presentation interface, the method further comprises:

6. The method of claim 1, wherein after outputting the claim information of the claim event corresponding to the at least one organization in a presentation interface, the method further comprises:

in response to a team viewing instruction for a target team, acquiring team information of the target team, wherein the team information comprises an identification of at least one user in the target team and claim event processing information of each user in a target period;

outputting team information of the target team in the display interface.

7. The method according to claim 1, wherein the event viewing instruction of the target claim event carries an identifier of the target claim event, and the trajectory information of the target user comprises at least one of a user trajectory and a vehicle driving trajectory of the target user;

the track matching is carried out based on the track information of the target user and the preset track information, and the track matching result is determined, wherein the track matching comprises the following steps:

acquiring preset track information and preset task duration information associated with the identification of the target claim settlement event, and matching the preset track information with the track information of the target user;

8. A data presentation device, comprising:

the mechanism determination module is used for acquiring the position coordinates of at least one claim event and determining the mechanism corresponding to each claim event based on the position coordinates of each claim event and the information of the claim area of at least one mechanism;

the first output module is used for acquiring the claim settlement information of the claim settlement event corresponding to each organization based on the organizations corresponding to the at least one claim settlement event respectively, and outputting the claim settlement information of the claim settlement event corresponding to the at least one organization in a display interface;

9. A computer device, comprising: a processor, a memory, and a network interface;

the processor is coupled to the memory and the network interface, wherein the network interface is configured to provide data communication functionality, the memory is configured to store program code, and the processor is configured to invoke the program code to cause the computer device to perform the method of any of claims 1-7.

10. A computer-readable storage medium, characterized in that the computer-readable storage medium stores a computer program adapted to be loaded and executed by a processor to cause a computer device having the processor to perform the method of any of claims 1-7.