CN114186817A - Flow processing method, system, computer device and storage medium - Google Patents
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Abstract
The present application relates to a flow processing method, system, computer device, and storage medium. The method comprises the following steps: displaying a general flow customizing interface suitable for flow customizing processing of each service type; each general flow node is displayed in the general flow customization interface; determining a target service type; determining a general process node selected from all general process nodes aiming at the target service type based on the process node selection operation in the general process customization interface to obtain a plurality of target process nodes; responding to configuration operation of each target process node, and acquiring node configuration information of the target process node; and obtaining a target process configured for the target service type based on the node configuration information of each target process node. The method can reduce development cost.
Description
Technical Field
The present application relates to the field of computer technologies, and in particular, to a method and a system for processing a flow, a computer device, and a storage medium.
Background
With the development of computer technology, a process processing technology appears, and after a developer develops a process by using the process processing technology, the process can be applied to each process management system so as to complete the related matters of each service by executing the process. However, different business types are associated with different process management systems, and each process management system has a set of process logic.
In the conventional method, developers need to respectively develop and process the processes in each process management system, thereby resulting in high development cost. Therefore, it is desirable to provide a solution that saves development cost.
Disclosure of Invention
In view of the above, it is necessary to provide a flow processing method, a system, a computer device, a computer readable storage medium, and a computer program product capable of reducing development costs in view of the above technical problems.
In a first aspect, the present application provides a process flow processing method. The method comprises the following steps:
displaying a general flow customizing interface suitable for flow customizing processing of each service type; each general flow node is displayed in the general flow customization interface;
determining a target service type;
determining a general process node selected from all general process nodes aiming at the target service type based on the process node selection operation in the general process customization interface to obtain a plurality of target process nodes;
responding to configuration operation of each target process node, and acquiring node configuration information of the target process node;
obtaining a target process configured for the target service type based on the node configuration information of each target process node; and when the target process is executed, the target process is used for displaying a current process processing interface corresponding to the current target process node under the target service type based on the node configuration information of the current target process node in the target process, and displaying service related information under the target service type in the current process processing interface.
In one embodiment, the target process is a process review process; a starting node in the target process nodes is a handling node in the handling rechecking process, and an ending node in the target process nodes is any one of a node to be generated and a node to be failed in the handling rechecking process; the end node and the start node correspond to the same service personnel.
In one embodiment, the target process node in the process is processed by each business person with a corresponding node processing role; the service personnel corresponding to the current target process node are current service personnel; the method further comprises the following steps:
responding to the access operation of the current business personnel aiming at the current flow processing interface, and acquiring a general flow processing page template;
determining the operation authority of the node processing role corresponding to the current service personnel;
and rendering the service related information of the current target process node under the target service type and the operation button corresponding to the operation authority in the process processing page template.
In one embodiment, the target process node in the process is processed by a business person with a corresponding node processing role; the node processing role corresponding to the starting node is a handling role; the method further comprises the following steps:
triggering to display a handling page on a terminal used by a handling person in response to a rule configuration triggering operation performed by the handling person with a handling role for the target service type;
responding to the business rule configuration operation of the operator on the target business type in the operation page, and acquiring business rule configuration data configured on the target business type;
and after the business rule configuration is finished, triggering and executing the next process node according to the handling rechecking process.
In one embodiment, the method further comprises:
the business rule configuration data are uniformly stored in a target format in a persistent mode; the target format is a data exchange format easy to resolve;
carrying out structuring processing on the service rule configuration data to obtain structured data;
storing the structured data to an in-memory database;
and if a service configuration query request is received, performing corresponding query from the structured data of the memory database.
In one embodiment, the node configuration information includes a flow type and a node processing role; the flow with different flow types under each service type; the node processing role refers to a business personnel role for processing the process node; the obtaining of the target process configured for the target service type based on the node configuration information of each target process node includes:
determining a process type to which the target process node belongs and a node processing role corresponding to the target process node based on the node configuration information of the target process node;
and associating each target process node to a business personnel account with a node processing role to obtain a target process belonging to the process type under the target business type.
In a second aspect, the present application further provides a process processing system. The system comprises: a first terminal and a second terminal;
the first terminal is used for displaying a general flow customization interface suitable for flow customization processing of each service type; each general flow node is displayed in the general flow customization interface; determining a target service type; determining a general process node selected from all general process nodes aiming at the target service type based on the process node selection operation in the general process customization interface to obtain a plurality of target process nodes; responding to configuration operation of each target process node, and acquiring node configuration information of the target process node; obtaining a target process configured for the target service type based on the node configuration information of each target process node;
the second terminal is configured to execute the target process, display a current process processing interface corresponding to the current target process node under the target service type based on the node configuration information of the current target process node in the target process, and display service-related information under the target service type in the current process processing interface.
In a third aspect, the present application also provides a computer device. The computer device comprises a memory and a processor, wherein the memory stores a computer program, and the processor realizes the steps of the method of the embodiments of the application when executing the computer program.
In a fourth aspect, the present application further provides a computer-readable storage medium. The computer readable storage medium has stored thereon a computer program which, when executed by a processor, performs the steps of the method according to embodiments of the present application.
In a fifth aspect, the present application further provides a computer program product. The computer program product comprises a computer program which, when executed by a processor, performs the steps of the method according to embodiments of the present application.
The flow processing method, the flow processing system, the computer equipment, the storage medium and the computer program product display a general flow customization interface suitable for flow customization processing of each service type; each general flow node is displayed in the general flow customization interface; determining a target service type; determining a general process node selected for the target service type from all general process nodes based on the process node selection operation in the general process customization interface to obtain a plurality of target process nodes; responding to the configuration operation of each target process node, and acquiring node configuration information of the target process node; obtaining a target process configured for a target service type based on node configuration information of each target process node; and when the target process is executed, the method is used for displaying a current process processing interface corresponding to the current target process node under the target service type based on the node configuration information of the current target process node in the target process, and displaying service related information under the target service type in the current process processing interface. The method can customize the process of each service type on the general process customization interface, and display the process processing interface under each service type based on the target process node, without respectively performing process processing on different internal systems, thereby reducing the development cost.
Drawings
FIG. 1 is a diagram of an application environment of a flow processing method in one embodiment;
FIG. 2 is a schematic flow chart diagram illustrating a flow processing method in one embodiment;
FIG. 3a is a schematic diagram of an executive page in one embodiment;
FIG. 3b is a schematic diagram of a sponsored page in another embodiment;
FIG. 4 is a schematic representation of a generic flow customization interface in one embodiment;
FIG. 5 is a diagram illustrating a generic flow customization interaction in one embodiment;
FIG. 6 is a timing diagram illustrating a process flow of a process review in one embodiment;
FIG. 7 is a block diagram of a flow processing system in one embodiment;
FIG. 8 is a diagram illustrating an internal structure of a computer device in one embodiment;
FIG. 9 is a diagram illustrating an internal structure of a computer device according to an embodiment.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the present application is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the present application and are not intended to limit the present application.
The flow processing method provided by the embodiment of the application can be applied to the application environment shown in fig. 1. Wherein the first terminal 102 and the second terminal 106 communicate with the server 104 through a network. The data storage system may store data that the server 104 needs to process. The data storage system may be integrated on the server 104, or may be located on the cloud or other network server. The first terminal 102 may display a general flow customization interface suitable for flow customization processing of each service type; each general flow node is displayed in the general flow customization interface; the first terminal 102 may determine a target traffic type; the first terminal 102 may determine a general flow node selected for a target service type from each general flow node based on a flow node selection operation in the general flow customization interface, to obtain a plurality of target flow nodes; the first terminal 102 may respond to the configuration operation on each target process node to acquire node configuration information of the target process node; the first terminal 102 may obtain a target process configured for a target service type based on node configuration information of each target process node; the first terminal 102 may send the target process to the server 104. The second terminal 106 may execute the target process in the server 104, and based on the node configuration information of the current target process node in the target process, display a current process processing interface corresponding to the current target process node in the target service type, and display service-related information in the target service type in the current process processing interface. The first terminal 102 and the second terminal 106 may be, but are not limited to, various personal computers, notebook computers, smart phones, tablet computers, internet of things devices, and portable wearable devices, and the internet of things devices may be smart speakers, smart televisions, smart air conditioners, smart car-mounted devices, and the like. The portable wearable device can be a smart watch, a smart bracelet, a head-mounted device, and the like. The server 104 may be implemented as a stand-alone server or as a server cluster comprised of multiple servers.
In one embodiment, the first terminal is a terminal for customizing the flow of each service type. The second terminal is a terminal for executing the target flow.
In one embodiment, as shown in fig. 2, a flow processing method is provided, and the method is implemented through interaction of a first terminal, a second terminal and a server, and includes the following steps:
step 202, displaying a general flow customization interface suitable for flow customization processing of each service type; a target traffic type is determined.
And each universal flow node is displayed in the universal flow customization interface. The flow customization processing is processing for customizing the flow of each service type. The general flow customization interface is an interface for customizing the flow of each service type. The target service type refers to a service type which is determined from various service types and needs to be customized.
Specifically, the flow customization person may access the general flow customization interface at the first terminal, and the first terminal may display the general flow customization interface suitable for the flow customization processing of each business type in response to the access operation of the flow customization person. The flow customizing personnel can determine the target business type for flow customizing processing from all business types through the first terminal according to requirements.
In one embodiment, the generic flow nodes may include at least one of a handling node, a pending submission approval node, an approval node, a review node, a pending submission approval node, a pending validation node, and a pending failure node. The to-be-submitted approval node is a node for manually triggering approval.
And step 204, determining the general process nodes selected from the general process nodes aiming at the target service type based on the process node selection operation in the general process customization interface, and obtaining a plurality of target process nodes.
The flow node selection operation refers to an operation of selecting a flow node in the general flow customization interface. The general flow node is a general flow node suitable for customizing the flow of each service type. The target process node refers to a general process node selected for the target service type.
Specifically, the flow customization person may select a general flow node in the general flow customization interface, and the first terminal may determine a general flow node selected for the target service type from the general flow nodes in response to the flow node selection operation, so as to use the selected general flow node as the target flow node.
Step 206, responding to the configuration operation of each target process node, and acquiring node configuration information of the target process node; and obtaining a target process configured aiming at the target service type based on the node configuration information of each target process node.
When the target process is executed, the method is used for displaying a current process processing interface corresponding to the current target process node under the target service type based on the node configuration information of the current target process node in the target process, and displaying service related information under the target service type in the current process processing interface. The configuration operation refers to an operation of configuring a target process node. The node configuration information is information for configuring a target process node. The target process refers to a process of a target business type. The current target process node refers to a target process node where the target process is currently executed. The process processing interface is an interface for processing corresponding process nodes. It can be understood that if the current target process node is a handling node, the current process processing interface is a handling page; if the current target process node is a rechecking node, the current process processing interface is a rechecking page; and if the current target process node is an approval node, the current process processing interface is an approval page.
Specifically, the process configuration personnel may perform configuration operation on each target process node, and the first terminal may acquire node configuration information of the target process node in response to the configuration operation. The first terminal may obtain a target flow configured for the target service type based on the node configuration information of each target flow node. The first terminal may send the target process to the server. The process processing personnel can perform access operation on the process processing interface, and the second terminal can respond to the operation and trigger the server to determine the current target process node. The server may return node configuration information of the current target process node in the target process to the second terminal. The second terminal may display a current flow processing interface corresponding to the current target flow node under the target service type based on the node configuration information of the current target flow node in the target flow, and display service related information under the target service type in the current flow processing interface.
In one embodiment, the second terminal may comprise a plurality of terminals. It can be understood that each service person may process a corresponding process node through the second terminal, and the terminal where each service person is located may be a different terminal, so that the target process may be executed by multiple terminals together.
In one embodiment, the service-related information refers to information related to service rule configuration under a service type. The traffic-related information may include descriptive information and state information for characterizing the traffic rule configuration. For example, the service type is loan, and the service-related information is description information and status information configured for each loan account type rule. The description information may include the loan amount, the usage of the amount, the occupancy, and the like. The status information may include revoked, on-shelf, off-shelf, and so on.
In one embodiment, the node configuration information may include basic information and node information. The basic information is information for specifying a process to which the process node belongs. The basic information may include at least one of a configuration type code, a configuration type name, a flow type, and whether to send a credit message. The node information refers to information for determining an execution subject of the flow node. The node information may include at least one of a node name, a node type, a node processing role, a task reminder to be handled, and a processing uniform resource locator address. The configuration type names and the configuration type codes correspond to each other one by one and are information used for representing the service types.
The flow processing method displays a general flow customization interface suitable for flow customization processing of each service type; each general flow node is displayed in the general flow customization interface; determining a target service type; determining a general process node selected for the target service type from all general process nodes based on the process node selection operation in the general process customization interface to obtain a plurality of target process nodes; responding to the configuration operation of each target process node, and acquiring node configuration information of the target process node; obtaining a target process configured for a target service type based on node configuration information of each target process node; and when the target process is executed, the method is used for displaying a current process processing interface corresponding to the current target process node under the target service type based on the node configuration information of the current target process node in the target process, and displaying service related information under the target service type in the current process processing interface. The method can customize the process of each service type on the general process customization interface, and display the process processing interface under each service type based on the target process node, without respectively performing process processing on different internal systems, thereby reducing the development cost.
In one embodiment, the target process is a business review process; the starting node in the target process nodes is a handling node in a handling rechecking process, and the ending node in the target process nodes is any one of a node to be generated and a node to be failed in the handling rechecking process; the end node and the start node correspond to the same service personnel.
The business processing flow initiated by the operator is referred to as an office review flow. The starting node is a node for representing the start in the target process. The end node is a node for representing the end of the target process.
Specifically, the office worker corresponding to the office node in the office review process may perform a rule configuration triggering operation (i.e., an office operation) in the second terminal to trigger the second terminal to perform the office review process. And the business personnel corresponding to the node to be generated or the node to be failed in the process of the handling rechecking and the handling personnel corresponding to the handling node are the same personnel. That is, the end node of the handling rechecking process flows to the handling staff who initially performs the handling operation, so that the handling staff can process the node to be validated or the node to be invalidated in the handling page displayed in the second terminal.
It can be understood that the operator may perform the rule configuration triggering operation on the service-related information of each service type in the process processing interface.
In this embodiment, the start node in the target process nodes is a handling node in a handling review process, and the end node in the target process nodes is any one of a node to be generated and a node to be failed in the handling review process, so that after a handling operation is performed by a handling person, the handling person can determine whether the node is in effect or failed, the risk of the handling operation can be reduced, and the accuracy of the process processing can be ensured.
In one embodiment, a target process node in a process review process is processed by business personnel having a corresponding node processing role; the service personnel corresponding to the current target process node are current service personnel; the method further comprises the following steps: responding to the access operation of current business personnel aiming at the current flow processing interface, and acquiring a general flow processing page template; determining the operation authority of a node processing role corresponding to the current service personnel; and rendering the service related information under the target service type of the current target process node and the operation button corresponding to the operation authority in the process processing page template.
The node processing role refers to a role of processing a flow node. It is understood that the node to which the sponsoring node corresponds is a sponsoring role. The flow processing page template refers to a template for displaying a flow processing interface under each service type.
In one embodiment, the node processing roles may include at least one of a business role, an approval role, and a review role.
Specifically, the current service person may perform an access operation on the current flow processing interface, and the second terminal may obtain a general flow processing page template in response to the access operation. The second terminal may determine an operation authority that the node processing role corresponding to the current service person has. For example, the office worker corresponds to an office role, and the office role has an operation right for office operation. The second terminal may render the service-related information and the operation button corresponding to the operation authority in the target service type of the current target process node in the process processing page template, so as to obtain a current process processing interface. It can be understood that the operator with the operator role can see the operator buttons, the approver with the approver role can see the operator buttons, and the reviewer with the reviewer role can see the operator buttons. For example, the revise button and the add-on button are visible to the clerk, but not to the reviewer and the approver.
In one embodiment, business personnel may have both a review role and an approval role.
In one embodiment, the flow processing page template has an encapsulated operation button component, and the button component can be displayed according to the operation authority of the node processing role.
In the embodiment, a general flow processing page template is obtained in response to the access operation of the current business personnel for the current flow processing interface; determining the operation authority of a node processing role corresponding to the current service personnel; the method comprises the steps of rendering service related information under a target service type of a current target process node and an operation button corresponding to an operation authority in a process processing page template, displaying a current process processing interface based on the process processing page template and the operation authority of a node processing role corresponding to a current service worker, developing different process processing pages for different service types, wherein each service type shares one process processing page template, and development cost can be greatly reduced. In addition, operation buttons are displayed according to the processing roles of the nodes, and business personnel without the corresponding node processing roles cannot process the process nodes, so that the stability of operation authority control is ensured.
In one embodiment, a target process node in a process review process is processed by a business person having a corresponding node processing role; the node processing role corresponding to the starting node is an executive role; the method further comprises the following steps: triggering to display a handling page on a terminal used by a handling person in response to a rule configuration triggering operation performed by the handling person with a handling role for a target service type; responding to the business rule configuration operation of the target business type in the handling page by a handling person, and acquiring business rule configuration data configured for the target business type; and after the business rule configuration is finished, triggering and executing the next process node according to the process rechecking process.
The handling role refers to a role of a service worker handling the handling node. The rule configuration triggering operation refers to an operation of triggering the rule configuration of the target service type. The process page refers to a process processing interface corresponding to the current process node when the current process node is the process node. The service rule configuration operation refers to an operation of performing rule configuration for a target service type. For example, when the target service type is loan, the service rule configuration includes transaction product configuration and customer product configuration, the transaction product rule configuration operation includes charging type (interest rate/rate) rule configuration operation, repayment mode rule configuration operation, highest loanable amount rule configuration operation, and the like, and the customer product rule configuration operation includes associating credit granting policy and transaction product rule configuration operation to different customer groups.
Specifically, the manager with the handling role can perform a rule configuration triggering operation for the target service type, and the server can trigger the presentation of the handling page on the second terminal in response to the rule configuration triggering operation. The server can respond to the business rule configuration operation of the target business type in the handling page by the handling personnel, and obtain the business rule configuration data configured for the target business type. After the business rule configuration is completed, the server can trigger execution of the next process node according to the process rechecking process.
In one embodiment, the business rule configuration operations may include at least one of add, modify, and off-shelf operations.
In one embodiment, FIGS. 3a and 3b are diagrams of an sponsored page. Fig. 3a is a handling page in the service type of loan, where a query and filter box is above the page, the middle is a table bar showing service rule configuration data, a newly added button is above the left side of the table bar, and the right column of the table bar shows corresponding operation buttons according to the authority of the handling role. The manager can screen loan accounts, amounts, cycle types and statuses in the query screening box to query corresponding business-related information, i.e., business rule configuration data. The operator can click the viewing button to view the specific business rule configuration data. The operator can click the new button to add new business rule configuration data. The manager may click on the undo button to undo the operation on the business rule configuration data. The operator can click the modification button to modify the business rule configuration data. The operator can click the on-shelf or off-shelf button to put the business rule configuration data on or off the shelf. It will be appreciated that the operation buttons correspond to the status of the business rule configuration data, and that the off-shelf or revoked business rule configuration data is not available for on-shelf, off-shelf, and modification. And the manager clicks the modification button and then pops up the frame to show the figure 3b so as to modify the business rule configuration data, and the manager can modify the business rule configuration data and then store or submit the business rule configuration data. After the process of the process rechecking passes, the process page correspondingly displays a button of 'confirming to put on shelf', and after the process is clicked, the business rule configuration data can be synchronized to the business system. It is understood that the "confirm on shelf" button corresponds to the flow node to be validated, and the business rule configuration data is validated after the clerk confirms on shelf.
In the embodiment, a trigger operation is triggered in response to the rule configuration of the business having the business role for the target business type, and a business page is triggered to be displayed on a terminal used by the business; responding to the business rule configuration operation of the target business type in the handling page by a handling person, and acquiring business rule configuration data configured for the target business type; after the business rule configuration is completed, the next process node is triggered and executed according to the process rechecking process, the process page is displayed based on the template, and the business rule configuration operation is allowed to be performed by the process staff, so that the development cost can be reduced.
In one embodiment, the business rule configuration data is uniformly stored in a target format in a persistent mode; the target format is a data exchange format easy to resolve; carrying out structuring processing on the service rule configuration data to obtain structured data; storing the structured data to a memory database; and if a service configuration query request is received, performing corresponding query from the structured data of the memory database.
The target format is a format for storing business rule configuration data. Structured data, also called row data, is data logically represented and implemented by a two-dimensional table structure, strictly following the data format and length specifications, and mainly stored and managed by a relational database. The service configuration query request refers to a request for querying service configuration.
In one embodiment, the target format may be any one of XML, JSON, YAML, and other data interchange formats. JSON (JavaScript Object Notation) is a lightweight data exchange format. Xml (extensible Markup language), extensible Markup language, a subset of standard universal Markup languages, is a Markup language used to mark electronic documents to be structured. YAML (Yet Another Markup language), is an intuitive computer-recognizable data serialization format.
Specifically, the server can uniformly store the business rule configuration data in a JSON format in a persistent mode. The server can analyze the service rule configuration data and perform structured processing on the analyzed data to obtain structured data. The server may store the structured data to an in-memory database. And if the server receives the service configuration query request, performing corresponding query from the structured data of the memory database.
In one embodiment, the in-memory database may be any one of the H2 in-memory database and the SQLite database.
H2 is an open-source embedded (non-embedded device) database engine, can be directly embedded into an application program, and can be packaged and released together with the application program without being limited by a platform. SQLite is a lightweight database, and is a relational database management system.
In this embodiment, the server may perform persistent storage on the service rule configuration data in a unified manner in a target format; the target format is a data exchange format easy to resolve; carrying out structuring processing on the service rule configuration data to obtain structured data; storing the structured data to a memory database; if a service configuration query request is received, corresponding query is carried out from the structured data of the memory database, the service rule configuration data can be stored persistently in a uniform JSON format, the universality of the data is ensured, the process processing can be carried out uniformly, the development cost is reduced, and in addition, a query function can be provided through the H2 memory database.
In one embodiment, the node configuration information includes a flow type and a node processing role; the process with different process types under each service type; the node processing role is a business personnel role for processing the process node; obtaining a target process configured for a target service type based on node configuration information of each target process node includes: determining a process type to which the target process node belongs and a node processing role corresponding to the target process node based on the node configuration information of the target process node; and associating each target process node with the business personnel account with the node processing role to obtain a target process belonging to the process type under the target business type.
The process type refers to a type of a plurality of processes under each service type.
Specifically, the first terminal may determine, from the node configuration information of the target process node, a process type to which the target process node belongs and a node processing role corresponding to the target process node. The first terminal can associate each target process node with a business personnel account with a node processing role, and obtain a target process belonging to the process type under the target business type. It can be understood that different operations can be performed on the same service type of service rule configuration data, and different operations require different types of processes.
In one embodiment, the flow type may include one of modification, addition, onboarding, depacketizing, and undoing. The process of the business review can be a process of reviewing and approving business operations. It is understood that the business rule configuration data in the business page may be modified, added, put on, put off, and cancelled by the business personnel, and these operations correspond to the flow type.
In one embodiment, a schematic of a generic flow customization interface is shown in FIG. 4. The start node, i.e., the start node, is a handling node, and the end node is any one of nodes to be validated or invalidated. The navigator on the lower right side can abbreviate the flow of the presentation configuration. It can be understood that the handling rechecking processes required by different service types are different, the general process customizing interface supports the customization of process nodes according to needs, process customizing personnel can drag the required general process nodes to the center of the page on the left side of the page, connect the nodes together to form a complete process, the starting handling node and the ending node to be validated or invalidated are optional, and the other nodes are configured according to needs. The flow customization staff can configure the basic information and the node information for the flow node dragged to the center of the page on the right side of the page respectively. The basic information includes configuration type code, configuration type name, flow type and whether to send a degree message. The node information comprises a node name, a node type, a node processing role, a task reminding to be done and a processing same resource positioning address (processing URL). Fig. 4 shows a page for configuring a new flow for the product shelf management of this service type. It can be understood that, by clicking the new added button in the process processing page of the business type of product shelf management, the new added process can be triggered. And the to-be-submitted approval node is a node for manually triggering approval. It is understood that after manually triggering the pending submission approval node, an office automation approval node (OA approval node) is executed.
In this embodiment, the general process nodes can be configured to obtain node configuration information, and based on the node configuration information, the process to which the process node belongs is determined, and the personnel who process the process node uniformly configure the process node without customizing the process for each service type, so that the accuracy of executing the process node is ensured while the development cost is reduced.
In one embodiment, FIG. 5 is a general flow customization interaction diagram. The service operation management system runs on the server and is used for managing the handling and rechecking process of each service type. The business operation management system can display the operation page to the operator through the second terminal. The operator can perform operation on the operation page, and perform business rule configuration such as transaction product configuration, benchmark price configuration, product price configuration and merchant business configuration. And after the operator initiates the operation on the page, the second terminal sends the acquired service rule configuration data to the service operation management system. The business operation management system executes the process rechecking node, generates a rechecking task to be handled aiming at the business personnel account with the rechecking node processing role, namely the rechecking role, and pushes the business operation management system to the next process node, namely the process approval node after the rechecking personnel completes the task to be handled. The approval staff can process the process approval nodes, and after the approval of the service configuration data is completed, the buttons related to the nodes to be validated, namely the buttons for confirming the putting on shelf, can be displayed and configured in the handling page. The service operation management system stores the service rule configuration data into a configuration center database (such as mysql) in a json format in a persistent manner, stores the service rule configuration data into a memory database (such as H2) in a structured manner, and synchronizes the service rule configuration data to each service system corresponding to each service type through a distributed service framework (such as a dubbo interface) generalization calling manner after the rechecking approval and the to-be-generated process node processing are completed. And the distributed application program coordination service (zookeeper) synchronizes the state of the business rule configuration data in real time and records the state in the time node corresponding to each business system. It is understood that the distributed application coordination service may record basic information of the configuration data synchronization unit operation business rule configuration data, such as a serial number, a batch version number, an execution version number, and a time. Each service system can monitor the corresponding time node, and actively acquire service rule configuration data from the service operation management system in a mode of configuring asynchronous query.
In one embodiment, FIG. 6 is a timing diagram of a process review flow. The server comprises a task controller class, a task callback controller class, a task service class, a task flow configuration service class, a task storage object class, a task notification service class and an off-shelf service class. It is understood that the shelf service class is a unit for supporting shelf-down operations. An on-shelf service class corresponding to an on-shelf operation may be included in the server. The task controller class may initialize tasks that the second terminal creates based on the sponsorship operations of the sponsors in the sponsorship page. The task service class can obtain corresponding process nodes from the task process configuration service class based on the tasks initialized by the task controller class. The task service class may insert the process node information of the process into the task storage object class. And the task callback controller class processes the flow through the task service class. The task service class may obtain a subsequent node, i.e., a next process node, from the task process service class based on the current process node. The task service class may insert flow node information into the task storage object class. And the task service class generates a task to be handled through the task notification service class so as to notify the corresponding node of business personnel corresponding to the processing role. Business personnel corresponding to the next flow node, such as rechecker personnel and approval personnel, can process the corresponding tasks to be handled in the task list to be handled, trigger the tasks to enter the flow processing interface, perform callback through the task callback controller class after the flow processing interface completes the tasks, such as recheck task completion and approval task completion, and update the task processing result through the task server class to obtain the subsequent node. And after acquiring the subsequent nodes, the task service class updates the process node information in the task storage object class. After the completion of the handling rechecking process, the shelf-off service class can configure data according to the corresponding business rule of shelf-off.
And the operator initiates new adding, modification or off-shelf operation on the process processing interface displayed by the second terminal, and submits the service rule configuration data after completion. The second terminal may send the business rule configuration data to the server. The server stores the business rule configuration data submitted by the management in a unified json format to a database in a persistent mode, updates the process state to be rechecked and pushes the process state to the next process node, such as a rechecking node. And rechecking the service rule configuration data to be rechecked by the rechecking personnel, and selecting whether the rechecking is passed or not. And if the recheck is passed, the server updates the process state to be examined and pushes the process to the next node, such as an examination and approval node. The approval personnel approve, after approval is passed, the server updates the process state to be valid, and advances the process to the next node, such as a valid-to-be-valid node; and clicking a 'validation' button by the operator, synchronizing the service rule configuration data to the service system by the server, updating the flow state as being on shelf, and ending the flow.
In one embodiment, the exact frame based page template may employ a pull solution vue frame. Wherein, React is a JavaScript library for constructing a user interface. The vue framework is a set of progressive JavaScript frameworks for building a user interface.
It should be understood that, although the steps in the flowcharts related to the embodiments as described above are sequentially displayed as indicated by arrows, the steps are not necessarily performed sequentially as indicated by the arrows. The steps are not performed in the exact order shown and described, and may be performed in other orders, unless explicitly stated otherwise. Moreover, at least a part of the steps in the flowcharts related to the embodiments described above may include multiple steps or multiple stages, which are not necessarily performed at the same time, but may be performed at different times, and the execution order of the steps or stages is not necessarily sequential, but may be rotated or alternated with other steps or at least a part of the steps or stages in other steps.
Based on the same inventive concept, the embodiment of the present application further provides a flow processing system for implementing the above-mentioned flow processing method. The implementation scheme for solving the problem provided by the apparatus is similar to the implementation scheme described in the above method, so specific limitations in one or more embodiments of the process processing system provided below may refer to the limitations on the process processing method in the foregoing, and details are not described here.
In one embodiment, as shown in FIG. 7, a flow processing system 700 is provided, comprising: a first terminal 702 and a second terminal 704, wherein:
a first terminal 702, configured to display a general flow customization interface applicable to flow customization processing for each service type; each general flow node is displayed in the general flow customization interface; determining a target service type; determining a general process node selected for the target service type from all general process nodes based on the process node selection operation in the general process customization interface to obtain a plurality of target process nodes; responding to the configuration operation of each target process node, and acquiring node configuration information of the target process node; obtaining a target process configured for a target service type based on node configuration information of each target process node;
the second terminal 704 is configured to execute the target process, display a current process processing interface corresponding to the current target process node in the target service type based on the node configuration information of the current target process node in the target process, and display service-related information in the target service type in the current process processing interface.
In one embodiment, the target process is a business review process; the starting node in the target process nodes is a handling node in a handling rechecking process, and the ending node in the target process nodes is any one of a node to be generated and a node to be failed in the handling rechecking process.
In one embodiment, a target process node in a process review process is processed by business personnel having a corresponding node processing role; the service personnel corresponding to the current target process node are current service personnel; the second terminal 704 is further configured to respond to an access operation of a current business worker for a current flow processing interface, and acquire a general flow processing page template; determining the operation authority of a node processing role corresponding to the current service personnel; and rendering the service related information under the target service type of the current target process node and the operation button corresponding to the operation authority in the process processing page template.
In one embodiment, a target process node in a process review process is processed by a business person having a corresponding node processing role; the node processing role corresponding to the starting node is an executive role; the second terminal 704 is further used for responding to the rule configuration triggering operation of the office worker with the office role for the target service type, and triggering the display of the office page on the terminal used by the office worker; responding to the business rule configuration operation of the target business type in the handling page by a handling person, and acquiring business rule configuration data configured for the target business type; and after the business rule configuration is finished, triggering and executing the next process node according to the process rechecking process.
In one embodiment, the system further comprises a server; the server is also used for carrying out persistent storage on the business rule configuration data in a target format; the target format is a data exchange format easy to resolve; carrying out structuring processing on the service rule configuration data to obtain structured data; storing the structured data to a memory database; and if a service configuration query request is received, performing corresponding query from the structured data of the memory database.
In one embodiment, the node configuration information includes a flow type and a node processing role; the process with different process types under each service type; the node processing role is a business personnel role for processing the process node; the first terminal 702 is further configured to determine, based on the node configuration information of the target process node, a process type to which the target process node belongs and a node processing role corresponding to the target process node; and associating each target process node with the business personnel account with the node processing role to obtain a target process belonging to the process type under the target business type.
Each device in the above-described flow processing system may be implemented wholly or partially by software, hardware, or a combination thereof. The above devices may be embedded in hardware or independent from a processor in the computer device, or may be stored in a memory in the computer device in software, so that the processor can call and execute operations corresponding to the above devices.
In one embodiment, a computer device is provided, which may be a server, and its internal structure diagram may be as shown in fig. 8. The computer device includes a processor, a memory, and a network interface connected by a system bus. Wherein the processor of the computer device is configured to provide computing and control capabilities. The memory of the computer device includes a non-volatile storage medium and an internal memory. The non-volatile storage medium stores an operating system, a computer program, and a database. The internal memory provides an environment for the operation of an operating system and computer programs in the non-volatile storage medium. The database of the computer device is used for storing the data related to the process. The network interface of the computer device is used for communicating with an external terminal through a network connection. The computer program is executed by a processor to implement a flow processing method.
In one embodiment, a computer device is provided, which may be a terminal, and its internal structure diagram may be as shown in fig. 9. The computer device includes a processor, a memory, a communication interface, a display screen, and an input device connected by a system bus. Wherein the processor of the computer device is configured to provide computing and control capabilities. The memory of the computer device comprises a nonvolatile storage medium and an internal memory. The non-volatile storage medium stores an operating system and a computer program. The internal memory provides an environment for the operation of an operating system and computer programs in the non-volatile storage medium. The communication interface of the computer device is used for carrying out wired or wireless communication with an external terminal, and the wireless communication can be realized through WIFI, a mobile cellular network, NFC (near field communication) or other technologies. The computer program is executed by a processor to implement a flow processing method. The display screen of the computer equipment can be a liquid crystal display screen or an electronic ink display screen, and the input device of the computer equipment can be a touch layer covered on the display screen, a key, a track ball or a touch pad arranged on the shell of the computer equipment, an external keyboard, a touch pad or a mouse and the like.
Those skilled in the art will appreciate that the configurations shown in fig. 8 and 9 are merely block diagrams of portions of configurations related to aspects of the present application, and do not constitute limitations on the computing devices to which aspects of the present application may be applied, as particular computing devices may include more or fewer components than shown, or combine certain components, or have a different arrangement of components.
In one embodiment, a computer device is provided, comprising a memory and a processor, the memory having stored therein a computer program, the processor implementing the steps of the embodiments described above when executing the computer program.
In one embodiment, a computer-readable storage medium is provided, on which a computer program is stored, which, when being executed by a processor, carries out the steps of the above-mentioned embodiments.
In an embodiment, a computer program product is provided, comprising a computer program which, when executed by a processor, performs the steps of the embodiments described above.
It should be noted that, the user information (including but not limited to user device information, user personal information, etc.) and data (including but not limited to data for analysis, stored data, presented data, etc.) referred to in the present application are information and data authorized by the user or sufficiently authorized by each party.
It will be understood by those skilled in the art that all or part of the processes of the methods of the embodiments described above can be implemented by hardware instructions of a computer program, which can be stored in a non-volatile computer-readable storage medium, and when executed, can include the processes of the embodiments of the methods described above. Any reference to memory, database, or other medium used in the embodiments provided herein may include at least one of non-volatile and volatile memory. The nonvolatile Memory may include Read-Only Memory (ROM), magnetic tape, floppy disk, flash Memory, optical Memory, high-density embedded nonvolatile Memory, resistive Random Access Memory (ReRAM), Magnetic Random Access Memory (MRAM), Ferroelectric Random Access Memory (FRAM), Phase Change Memory (PCM), graphene Memory, and the like. Volatile Memory can include Random Access Memory (RAM), external cache Memory, and the like. By way of illustration and not limitation, RAM can take many forms, such as Static Random Access Memory (SRAM) or Dynamic Random Access Memory (DRAM), among others. The databases referred to in various embodiments provided herein may include at least one of relational and non-relational databases. The non-relational database may include, but is not limited to, a block chain based distributed database, and the like. The processors referred to in the embodiments provided herein may be general purpose processors, central processing units, graphics processors, digital signal processors, programmable logic devices, quantum computing based data processing logic devices, etc., without limitation.
The technical features of the above embodiments can be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the above embodiments are not described, but should be considered as the scope of the present specification as long as there is no contradiction between the combinations of the technical features.
The above-mentioned embodiments only express several embodiments of the present application, and the description thereof is more specific and detailed, but not construed as limiting the scope of the present application. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the concept of the present application, which falls within the scope of protection of the present application. Therefore, the protection scope of the present application shall be subject to the appended claims.
Claims (10)
1. A method for processing a flow, the method comprising:
displaying a general flow customizing interface suitable for flow customizing processing of each service type; each general flow node is displayed in the general flow customization interface;
determining a target service type;
determining a general process node selected from all general process nodes aiming at the target service type based on the process node selection operation in the general process customization interface to obtain a plurality of target process nodes;
responding to configuration operation of each target process node, and acquiring node configuration information of the target process node;
obtaining a target process configured for the target service type based on the node configuration information of each target process node; and when the target process is executed, the target process is used for displaying a current process processing interface corresponding to the current target process node under the target service type based on the node configuration information of the current target process node in the target process, and displaying service related information under the target service type in the current process processing interface.
2. The method of claim 1, wherein the target process is a process review process; a starting node in the target process nodes is a handling node in the handling rechecking process, and an ending node in the target process nodes is any one of a node to be generated and a node to be failed in the handling rechecking process; the end node and the start node correspond to the same service personnel.
3. The method of claim 2, wherein the target process node in the sponsored review process is processed by a respective business person having a corresponding node processing role; the service personnel corresponding to the current target process node are current service personnel; the method further comprises the following steps:
responding to the access operation of the current business personnel aiming at the current flow processing interface, and acquiring a general flow processing page template;
determining the operation authority of the node processing role corresponding to the current service personnel;
and rendering the service related information of the current target process node under the target service type and the operation button corresponding to the operation authority in the process processing page template.
4. The method of claim 2, wherein a target process node in the sponsored review process is processed by a business person having a corresponding node processing role; the node processing role corresponding to the starting node is a handling role; the method further comprises the following steps:
triggering to display a handling page on a terminal used by a handling person in response to a rule configuration triggering operation performed by the handling person with a handling role for the target service type;
responding to the business rule configuration operation of the operator on the target business type in the operation page, and acquiring business rule configuration data configured on the target business type;
and after the business rule configuration is finished, triggering and executing the next process node according to the handling rechecking process.
5. The method of claim 4, further comprising:
the business rule configuration data are uniformly stored in a target format in a persistent mode; the target format is a data exchange format easy to resolve;
carrying out structuring processing on the service rule configuration data to obtain structured data;
storing the structured data to an in-memory database;
and if a service configuration query request is received, performing corresponding query from the structured data of the memory database.
6. The method according to any one of claims 1 to 5, wherein the node configuration information includes a flow type and a node processing role; the flow with different flow types under each service type; the node processing role refers to a business personnel role for processing the process node; the obtaining of the target process configured for the target service type based on the node configuration information of each target process node includes:
determining a process type to which the target process node belongs and a node processing role corresponding to the target process node based on the node configuration information of the target process node;
and associating each target process node with a business personnel account with a node processing role to obtain a target process which belongs to the process type and is under the target business type.
7. A process flow processing system, the system comprising: a first terminal and a second terminal;
the first terminal is used for displaying a general flow customization interface suitable for flow customization processing of each service type; each general flow node is displayed in the general flow customization interface; determining a target service type; determining a general process node selected from all general process nodes aiming at the target service type based on the process node selection operation in the general process customization interface to obtain a plurality of target process nodes; responding to configuration operation of each target process node, and acquiring node configuration information of the target process node; obtaining a target process configured for the target service type based on the node configuration information of each target process node;
the second terminal is configured to execute the target process, display a current process processing interface corresponding to the current target process node under the target service type based on the node configuration information of the current target process node in the target process, and display service-related information under the target service type in the current process processing interface.
8. A computer device comprising a memory and a processor, the memory storing a computer program, characterized in that the processor, when executing the computer program, implements the steps of the method of any of claims 1 to 6.
9. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the steps of the method of any one of claims 1 to 6.
10. A computer program product comprising a computer program, characterized in that the computer program realizes the steps of the method of any one of claims 1 to 6 when executed by a processor.
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