CN114169705A - Reassurance monitoring system and method based on government and enterprise business - Google Patents
Reassurance monitoring system and method based on government and enterprise business Download PDFInfo
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Abstract
The invention discloses a re-insurance monitoring system based on government and enterprise business, which relates to the technical field of monitoring equipment and comprises the following components: the custom association module is used for setting a quality index set in a custom mode for the government and enterprise business according to a product dividing mode, and actively associating and analyzing real-time data of the monitoring system; the monitoring configuration module is used for configuring the re-protection content and the re-protection index threshold; the interface display module is used for displaying the reinsurance index and the network alarm information; the alarm positioning module is used for giving an alarm to the abnormal information in real time and positioning the abnormal information to the abnormal position; and the analysis calling module is used for analyzing the abnormal information and calling the monitoring configuration module to obtain a solution and guidance scheme corresponding to the abnormal information. The invention also discloses a method for monitoring the reassurance, which realizes the warning and the positioning of the abnormal information by starting the reassurance monitoring system, displays the corresponding solution and guidance scheme and meets the timeliness and the accuracy of the reassurance monitoring.
Description
Technical Field
The invention relates to the technical field of monitoring equipment, in particular to a re-insurance monitoring system and method based on government and enterprise business.
Background
Due to the particularity of the clients of the government and enterprise, in a major holiday or some specific time period, the clients can require important guarantee for part or all of the services opened by the clients, and in the specified time period, the high availability and the high stability of the services are kept, so that various network problems in the guarantee process can be quickly and accurately found and solved.
The existing guarantee mode needs to operate a plurality of monitoring systems such as a fault system, a performance system, a complaint system and a resource system simultaneously, the data of each system is combined, judged and analyzed in a manual mode, the number of the systems needing to be monitored is large, the correlation analysis period is long, timeliness and accuracy cannot be guaranteed, actual requirements of customers cannot be met, the problems cannot be quickly positioned, and the use perception of the customers is influenced.
Disclosure of Invention
Aiming at the requirements and the defects of the prior art development, the invention provides a re-insurance monitoring system and a re-insurance monitoring method based on the government and enterprise business, and solves the problems that re-insurance support is not timely and inaccurate and monitoring content is incomplete because re-insurance objects are not customized according to scenes in the process of monitoring the government and enterprise business.
Firstly, the invention provides a re-insurance monitoring system based on government and enterprise business, and the technical scheme adopted for solving the technical problems is as follows:
a reassurance monitoring system based on government and enterprise business comprises implementation modules:
the custom association module is used for setting a quality index set in a custom mode for the government and enterprise business according to a product dividing mode, and actively associating and analyzing real-time data of the monitoring system;
the monitoring configuration module is used for configuring the re-protection content and the re-protection index threshold according to the user-defined information;
the interface display module is used for displaying the reinsurance index and the network alarm information according to the configuration information;
the alarm positioning module is used for giving an alarm to the abnormal information in real time through the interface display module when the displayed information is abnormal and positioning the abnormal information to the abnormal position;
and the analysis calling module is used for analyzing the abnormal information, calling the monitoring configuration module to obtain a solution and guidance scheme corresponding to the abnormal information, and finally displaying the solution and guidance scheme on the interface display module for the reference of a reassurance staff.
Optionally, the monitoring system includes a fault system, a performance system, a complaint system, and a resource system.
Optionally, the reinsurance content configured by the monitoring configuration module includes a name of the reinsurance scenario, a name of a worker in the reinsurance scenario, a level of the reinsurance, a start time and an end time of the reinsurance scenario, and further includes a client to be reinsurance and service information required to be reinsurance under the client based on a solution and guidance scheme when the reinsurance scenario is abnormal;
before the monitoring configuration module configures the threshold of the rebalancing index, the rebalancing index needs to be selected based on each service related to the rebalancing object, and then the threshold of the selected rebalancing index is configured.
Optionally, the related alarm positioning module alarms the abnormal information in real time in a real-time flashing and sound prompting manner.
Further optionally, after the related alarm positioning module performs real-time alarm on the abnormal information, the abnormal information is visually positioned to the position where the abnormality occurs through end-to-end display and alarm rendering of the service topology.
Secondly, the invention provides a re-insurance monitoring method based on the government and enterprise business, and the technical scheme adopted for solving the technical problems is as follows:
a reassurance monitoring method based on government and enterprise business comprises a reassurance monitoring system configuration stage and an enabling stage;
firstly, in a configuration stage of a reinsurance monitoring system:
constructing a customized association module to set a quality index set in a customized manner for the government and enterprise business according to a product dividing manner, and actively associating and analyzing real-time data of the monitoring system;
constructing a monitoring configuration module to configure the re-protection content and the re-protection index threshold based on the user-defined information;
constructing an interface display module to set the reinsurance index and the network alarm information which need to be displayed by the interface display module based on the configuration information;
constructing an alarm positioning module to configure an alarm mode and a positioning mode of the abnormal information displayed by the interface display module;
an analysis calling module is constructed to analyze the abnormal information and call a monitoring configuration module to obtain a solution and guidance scheme corresponding to the abnormal information, and finally the solution and guidance scheme is displayed on an interface display module for a reassurance person to refer;
(II) in the start-up stage of the reinsurance monitoring system:
the interface display module displays the reinsurance index and the network alarm information based on the configuration information;
if the display information of the interface display module is abnormal,
the alarm positioning module carries out real-time alarm on the abnormal information and positions the abnormal information to the abnormal position, and meanwhile, the analysis calling module analyzes the abnormal information to obtain a corresponding solution and guidance scheme which is displayed on the interface display module for the reference of the reassurance personnel.
Optionally, the monitoring system includes a fault system, a performance system, a complaint system, and a resource system.
Optionally, the reinsurance content configured by the monitoring configuration module includes a name of the reinsurance scenario, a name of a worker in the reinsurance scenario, a level of the reinsurance, a start time and an end time of the reinsurance scenario, and further includes a client to be reinsurance and service information required to be reinsurance under the client based on a solution and guidance scheme when the reinsurance scenario is abnormal;
before the monitoring configuration module configures the threshold of the rebalancing index, the rebalancing index needs to be selected based on each service related to the rebalancing object, and then the threshold of the selected rebalancing index is configured.
Optionally, the related alarm positioning module alarms the abnormal information in real time in a real-time flashing and sound prompting manner.
Further optionally, after the related alarm positioning module performs real-time alarm on the abnormal information, the abnormal information is visually positioned to the position where the abnormality occurs through end-to-end display and alarm rendering of the service topology.
Compared with the prior art, the reassurance monitoring system and the method thereof based on the government and enterprise business have the beneficial effects that:
(1) the method has the advantages that the configuration operation is flexible, the re-protection object is configurable, the monitoring index is configurable, the index threshold is configurable, the key guarantee monitoring of the government and enterprise business is realized, the abnormal information can be quickly analyzed, the positioning can be accurate, the timeliness and the accuracy of the re-protection monitoring are met, the monitoring content is complete and the analysis is comprehensive;
(2) the system can support a single client or a plurality of clients in a scene-based manner, has comprehensive and reasonable monitoring content, centralized and rapid correlation analysis, high real-time performance, more visual monitoring view and simple operation, and covers all government and enterprise products with data indexes and monitoring capability.
Drawings
FIG. 1 is a block diagram of a reinsurance monitoring system of the present invention.
The reference information in the drawings indicates:
1. a customization correlation module 2, a monitoring configuration module 3, an interface display module,
4. and the alarm positioning module 5 is used for analyzing and calling the module.
Detailed Description
In order to make the technical scheme, the technical problems to be solved and the technical effects of the present invention more clearly apparent, the following technical scheme of the present invention is clearly and completely described with reference to the specific embodiments.
The first embodiment is as follows:
with reference to fig. 1, this embodiment provides a reinsurance monitoring system based on government and enterprise business, and its implementation modules include: the system comprises a customized association module 1, a monitoring configuration module 2, an interface display module 3, an alarm positioning module 4 and an analysis calling module 5.
The customized correlation module 1 sets a quality index set for the government and enterprise business in a customized mode according to a product dividing mode, and actively correlates and analyzes real-time data of a monitoring system, wherein the monitoring system comprises a fault system, a performance system, a complaint system and a resource system.
And the monitoring configuration module 2 configures the re-protection content and the re-protection index threshold according to the user-defined information. The configured reinsurance content comprises the name of the reinsurance scene, the name of a worker of the reinsurance scene, the reinsurance grade, the starting time and the ending time of the reinsurance scene, a solution and guidance scheme based on the occurrence of abnormity of the reinsurance scene, a client to be reinsurance and service information needing to be reinsurance under the client. Before the monitoring configuration module 2 configures the re-protection index threshold, the re-protection index needs to be selected based on each service related to the re-protection object, and then the threshold of the selected re-protection index is configured.
And the interface display module 3 displays the reinsurance index and the network alarm information according to the configuration information.
When the display information is abnormal, the alarm positioning module 4 gives an alarm to the abnormal information in real time through the interface display module 3 in a real-time flashing and sound prompting manner, and visually positions the abnormal position through end-to-end display and alarm rendering of the service topology.
The analysis calling module 5 analyzes the abnormal information, calls the monitoring configuration module 2 to obtain a solution and guidance scheme corresponding to the abnormal information, and finally displays the solution and guidance scheme on the interface display module 3 for the reference of the security personnel.
Example two:
referring to fig. 1, the embodiment provides a reinsurance monitoring method based on government and enterprise businesses, and the implementation content of the reinsurance monitoring method includes a configuration phase and an activation phase of the reinsurance monitoring system.
Firstly, in a configuration stage of a reinsurance monitoring system:
constructing a customized association module 1 to set a quality index set in a customized manner for the government and enterprise business according to a product dividing manner, and actively associating and analyzing real-time data of a monitoring system, wherein the monitoring system comprises a fault system, a performance system, a complaint system and a resource system;
constructing a monitoring configuration module 2 to configure a re-protection content and a re-protection index threshold based on the user-defined information, wherein the configured re-protection content comprises a re-protection scene name, a worker name of the re-protection scene, a re-protection grade, a start time and an end time of the re-protection scene, a solution and guidance scheme based on the re-protection scene when the re-protection scene is abnormal, and further comprises a client to be re-protected and service information needing to be re-protected under the client; before the monitoring configuration module 2 configures the re-protection index threshold, re-protection indexes need to be selected based on various services related to the re-protection object, and then the threshold of the selected re-protection indexes is configured;
constructing an interface display module 3 to set the reinsurance index and the network alarm information which need to be displayed by the interface display module 3 based on the configuration information;
an alarm positioning module 4 is constructed to configure the alarm mode and the positioning mode of the abnormal information displayed by the interface display module 3, wherein the configured alarm mode is as follows: real-time flashing and audible prompts; the configured positioning mode is as follows: and visually positioning the abnormal position through end-to-end display and alarm rendering of the service topology.
And constructing an analysis calling module 5 to analyze the abnormal information, calling the monitoring configuration module 2 to obtain a solution and guidance scheme corresponding to the abnormal information, and finally displaying the solution and guidance scheme on the interface display module 3 for the reference of a reassurance person.
(II) in the start-up stage of the reinsurance monitoring system:
the interface display module 3 displays the reinsurance index and the network alarm information based on the configuration information;
if the display information of the interface display module 3 is abnormal,
the alarm positioning module 4 carries out real-time alarm on the abnormal information and positions the abnormal information to the abnormal position, and meanwhile, the analysis calling module 5 analyzes the abnormal information to obtain a corresponding solution and guidance scheme which is displayed on the interface display module 3 for the reference of the security personnel.
In summary, the reassurance monitoring system and the method thereof based on the government and enterprise business can be used for rapidly analyzing abnormal information, can be accurately positioned, meet the timeliness and accuracy of reassurance monitoring, and are complete in monitoring content and comprehensive in analysis.
The principles and embodiments of the present invention have been described in detail using specific examples, which are provided only to aid in understanding the core technical content of the present invention. Based on the above embodiments of the present invention, those skilled in the art should make any improvements and modifications to the present invention without departing from the principle of the present invention, and therefore, the present invention should fall into the protection scope of the present invention.
Claims (10)
1. A reassurance monitoring system based on government and enterprise business is characterized in that an implementation module of the reassurance monitoring system comprises:
the custom association module is used for setting a quality index set in a custom mode for the government and enterprise business according to a product dividing mode, and actively associating and analyzing real-time data of the monitoring system;
the monitoring configuration module is used for configuring the re-protection content and the re-protection index threshold according to the user-defined information;
the interface display module is used for displaying the reinsurance index and the network alarm information according to the configuration information;
the alarm positioning module is used for giving an alarm to the abnormal information in real time through the interface display module when the displayed information is abnormal and positioning the abnormal information to the abnormal position;
and the analysis calling module is used for analyzing the abnormal information, calling the monitoring configuration module to obtain a solution and guidance scheme corresponding to the abnormal information, and finally displaying the solution and guidance scheme on the interface display module for the reference of a reassurance staff.
2. The system of claim 1, wherein the monitoring system comprises a fault system, a performance system, a complaint system and a resource system.
3. The system according to claim 1, wherein the reinsurance content configured by the monitoring configuration module includes the name of the reinsurance scenario, the name of the staff in the reinsurance scenario, the level of the reinsurance, the start time and the end time of the reinsurance scenario, and further includes the customer to be reinsurance and the business information required to be reinsurance under the customer based on the solution and guidance scheme when the reinsurance scenario is abnormal;
before the monitoring configuration module configures the rebalancing index threshold, the rebalancing index needs to be selected based on each service related to the rebalancing object, and then the threshold of the selected rebalancing index is configured.
4. The system for reinsurance monitoring based on government and enterprise business as claimed in claim 1, wherein the alarm positioning module alarms the abnormal information in real time in a real-time flashing and sound prompting manner.
5. The system according to claim 4, wherein the alarm positioning module visually positions the location of the occurrence of the anomaly through end-to-end display and alarm rendering of the service topology after giving an alarm to the occurrence of the anomaly in real time.
6. A reinsurance monitoring method based on government and enterprise business is characterized in that the realization content comprises a reinsurance monitoring system configuration stage and an enabling stage;
firstly, in a configuration stage of a reinsurance monitoring system:
constructing a customized association module to set a quality index set in a customized manner for the government and enterprise business according to a product dividing manner, and actively associating and analyzing real-time data of the monitoring system;
constructing a monitoring configuration module to configure the re-protection content and the re-protection index threshold based on the user-defined information;
constructing an interface display module to set the reinsurance index and the network alarm information which need to be displayed by the interface display module based on the configuration information;
constructing an alarm positioning module to configure an alarm mode and a positioning mode of the abnormal information displayed by the interface display module;
an analysis calling module is constructed to analyze the abnormal information and call a monitoring configuration module to obtain a solution and guidance scheme corresponding to the abnormal information, and finally the solution and guidance scheme is displayed on an interface display module for a reassurance person to refer;
(II) in the start-up stage of the reinsurance monitoring system:
the interface display module displays the reinsurance index and the network alarm information based on the configuration information;
if the display information of the interface display module is abnormal,
the alarm positioning module carries out real-time alarm on the abnormal information and positions the abnormal information to the abnormal position, and meanwhile, the analysis calling module analyzes the abnormal information to obtain a corresponding solution and guidance scheme which is displayed on the interface display module for the reference of the reassurance personnel.
7. The method for reinsurance monitoring based on government-enterprise business as claimed in claim 6, wherein the monitoring system comprises a fault system, a performance system, a complaint system and a resource system.
8. The method for reinsurance monitoring based on the government-enterprise business as claimed in claim 6, wherein the reinsurance content configured by the monitoring configuration module includes the name of the reinsurance scenario, the name of the staff in the reinsurance scenario, the level of the reinsurance, the start time and the end time of the reinsurance scenario, and further includes the customer to be reinsurance and the business information required to be reinsurance under the customer based on the solution and guidance scheme when the reinsurance scenario is abnormal;
before the monitoring configuration module configures the rebalancing index threshold, the rebalancing index needs to be selected based on each service related to the rebalancing object, and then the threshold of the selected rebalancing index is configured.
9. The re-insurance monitoring method based on the government and enterprise business as claimed in claim 6, wherein the alarm positioning module alarms the abnormal information in real time in a real-time flashing and sound prompting manner.
10. The re-insurance monitoring method based on the government-enterprise business as claimed in claim 9, wherein after the alarm positioning module gives an alarm to the abnormal information in real time, the abnormal information is visually positioned to the abnormal position through end-to-end display and alarm rendering of business topology.
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CN115190013A (en) * | 2022-05-19 | 2022-10-14 | 浪潮通信信息系统有限公司 | Method and device for customizing reinsurance monitoring system, electronic equipment and storage medium |
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