CN114140273A - Sojourn old-care hotel check-in management system and method - Google Patents
Sojourn old-care hotel check-in management system and method Download PDFInfo
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- CN114140273A CN114140273A CN202111471461.3A CN202111471461A CN114140273A CN 114140273 A CN114140273 A CN 114140273A CN 202111471461 A CN202111471461 A CN 202111471461A CN 114140273 A CN114140273 A CN 114140273A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/103—Workflow collaboration or project management
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0283—Price estimation or determination
Abstract
The invention discloses a stay-in management system and a stay-in management method for a hotel for staying and endowing the old, which comprise a hotel management service terminal, a client terminal, a hotel consumption machine module, a guardian terminal, an old health detection module and an old room environment monitoring module; the hotel management service terminal comprises a charging module, a pricing module, a price adjusting module, a configuration module, a counting module, an in-store and out-of-store analysis and calculation module, a file module and a payment module. The invention combines the common hotel management mode with the old age care to form a new management system, and adopts a combo consumption form to facilitate the old people to eat and live in the travel process, thereby simplifying the management mode of the hotel; the client terminal and the guardian terminal are arranged, so that the old and the guardian can check the consumption condition and the health condition of the old in the long-term travel process.
Description
Technical Field
The invention belongs to the technical field of endowment management, and particularly relates to a system and a method for stay-in management of a sojourn endowment hotel.
Background
The sojourn endowment is a fusion body of 'waiting bird type endowment' and 'vacation type endowment', and the old people can roll a plurality of places in different seasons. The mode of nourishing the old is an active mode of nourishing the old which is beneficial to the physical and mental health of the old.
Different from ordinary tourism flower watching and hurry in color, the old people who choose to travel at home and nourish the old can generally live in one place for ten days and a half month or even months, and swim slowly for fine products, so as to achieve the purposes of health preserving and widening the visual field.
However, the current hotel is only in a common hotel management mode, does not cover a special scene of the industry of endowment, cannot meet special requirements of some old people for years, and cannot guarantee the health condition of the old people during check-in, so that hotel management personnel often need to invest more human resources and time resources when the old people live in for a long time, and cannot guarantee the health detection of the old people during travel and lodging and cannot meet the consumption problems of part of the old people.
Disclosure of Invention
The purpose of the application is: a system and a method for managing the stay of a hotel for staying and endowing the aged are provided.
The purpose of the application is achieved through the following technical scheme that the hotel residence management system for living and endowing the old comprises
Hotel management service terminal: the system is used for adjusting and planning the aged-care package cost, receiving an order, counting the information of the personnel living in and sending the information of the personnel living in to the cloud server;
a client terminal: the system is used for inquiring the endowment package cost, the hotel room type, the consumption data, the order placing and the cost payment, and checking the personal information through the cloud server;
hotel consumption machine module: the system is distributed in hotel rooms and consumption places, is used for consumer payment in a hotel, and sends consumption information to a hotel management service terminal;
the guardian terminal: the system is used for checking the personnel information of the guardian through the cloud server, placing an order and paying a fee instead;
old man health detection module: the system is arranged in a room of the old, detects the health of the old and transmits information to a hotel management service terminal;
old man's room environmental monitoring module: the hotel management service terminal is used for monitoring the temperature and humidity and the air quality in the room and transmitting the information to the hotel management service terminal.
The hotel management service terminal comprises
House module is traded in living: according to the order information, the client transacts the check-in or directly transacts the check-in, and when changing rooms, the system automatically acquires the information of the original check-in and changes the room into other rooms of the same type;
a charging module: the system is used for counting the consumption cost of the check-in personnel outside the endowment package selected in the hotel;
a pricing module: the system is used for uploading the endowment package information and the price;
a price adjusting module: used for adjusting the expense of the aged-care set;
a configuration module: configuring a room for the resident in advance according to the order information and the selected endowment package information; when the customer goes on to live beyond the time of leaving the store, the customer is continuously configured according to the old-age package and the room selected previously;
a statistic module: the system comprises a client terminal, a guardian terminal, a monitoring server and a monitoring server, wherein the client terminal is used for counting the information of the personnel living in and sending the information to the client terminal and the guardian terminal;
an in-store and out-of-store analysis calculation module: automatically generating cost according to the time of the person who stays in the store and the selected old-age package;
a file module: the personal file is used for recording and storing personal files of the checked-in personnel, wherein the personal files comprise the names of clients, personal contact numbers, guardian contact numbers, birth dates, mailbox addresses and body health state information;
a payment module: and sending all consumption fees to the client terminal or the guardian terminal when the user leaves the store and reminding the user of paying the fees.
The information of the persons living in the old comprises health information of the old, consumption information, selected old-care package information, consumption days and remaining days.
The old man health detection module include intelligent sphygmomanometer, intelligent thermometer, intelligent height weight detector and alarm, intelligent sphygmomanometer, intelligent thermometer, intelligent height weight detector be connected with hotel management service terminal through the controller respectively, the alarm report to the police feedback according to the old man health status that detects.
The old man's room environmental monitoring module include humidity transducer, temperature sensor and air quality sensor, humidity transducer, temperature sensor and air quality sensor be connected with hotel management service terminal through the controller respectively.
The hotel consumption machine module conducts house swiping card or code scanning payment through the check-in personnel or the client terminal, and the hotel consumption machine module judges whether extra cost is generated or not according to the package information of the check-in personnel and records the extra cost on bills of the check-in personnel.
The old-age package comprises a night-time package and a hotel entertainment package, and the night-time package is more than or equal to 7 days.
A stay management method for a sojourn old-care hotel comprises the following steps:
(1) a client selects a pension package and a house type for reservation through a client terminal, or goes to a hotel to directly select the pension package and the house type;
(2) a client goes to a hotel, obtains a house card according to a selected pension package and house type check-in procedure, obtains a package code at a client, and the system records and stores client file information, checks the body health state information of the client and stores the client file information in the system;
(3) a client selects a room to check in according to the authority, a card is swiped or a code is scanned on a consumption machine in a hotel for consumption through a room card or a package code, corresponding service is provided according to the selected old-age package during consumption, and extra charging is carried out on consumption beyond the old-age package;
(4) the system performs night check at night, collects the current consumption information of the client, the health state information of the old and the environment information of the old room, reminds the old who does not perform health detection to perform examination, and uploads the examination to the cloud server in a report form;
(5) the remaining number of days of check-in is lower than two days, the system reminds the client of the remaining number of days of check-in, the client continues check-in beyond the time of leaving the store, the system automatically configures the client according to the selected pension package and the house type, and the generated consumption is accumulated every day according to the average price of the selected pension package and the house type;
(6) the client finishes the sojourn and deals with leaving the store, and the system automatically generates the expense information according to the check-in time and the leaving time.
Preferably, in step (1), when the client makes a reservation, the system automatically filters the house type configured in the house price according to the pre-arrival time, the pre-departure time and the house price of the client, displays the bookable number and the booked number, and cannot make a reservation when the house type price is zero and the bookable number of the house type is zero.
Preferably, in the step (6), when the customer leaves the store, the customer is charged with the full amount of the aged package when the time spent by the customer is more than or equal to 70% of the number of the night spent in the aged package, and when the time spent by the customer is less than 70% of the number of the night spent in the aged package, the customer is charged with 70% of the cost of the aged package.
Compared with the prior art, the application has the following obvious advantages and effects:
the invention combines the common hotel management mode with the old age care to form a new management system, and adopts a combo consumption form to facilitate the old people to eat and live in the travel process, thereby simplifying the management mode of the hotel; the client terminal and the guardian terminal are arranged, so that the old and the guardian can check the consumption condition and the health condition of the old in the long-term travel process.
Drawings
FIG. 1 is a system block diagram of the present invention;
Detailed Description
Specific embodiments thereof are described below in conjunction with the following description and the accompanying drawings to teach those skilled in the art how to make and use the best mode of the present application. For the purpose of teaching application principles, the following conventional aspects have been simplified or omitted. Those skilled in the art will appreciate variations from these embodiments that fall within the scope of the application. Those skilled in the art will appreciate that the features described below can be combined in various ways to form multiple variations of the present application. In the present application, the terms "upper", "lower", "left", "right", "middle" and "one" are used for clarity of description, and are not used to limit the scope of the invention, and the relative relationship between the terms and the corresponding terms may be changed or adjusted without substantial technical change. Thus, the present application is not limited to the specific embodiments described below, but only by the claims and their equivalents.
Example 1
As shown in fig. 1, the present embodiment relates to a hotel stay management system, which includes
Hotel management service terminal: the system is used for adjusting and planning the aged-care package cost, receiving an order, counting the information of the personnel living in the house and sending the information to the cloud server in a form of a report;
a client terminal: used for inquiring the endowment package cost, the hotel room type, the consumption data, the order placing and the cost payment; the personal information is checked through the cloud server, the client terminal can adopt a WeChat public number form, and a consumption two-dimensional code is formed according to the selected endowment package after the client terminal stays in the WeChat public number form;
hotel consumption machine module: the system is distributed in hotel rooms and consumption places, is used for consumer payment in a hotel, and sends consumption information to a hotel management service terminal;
the guardian terminal: the system is used for checking the personnel information of the guardian through the cloud server, placing an order and paying a fee instead;
old man health detection module: the system is arranged in a room of the old, detects the health of the old and transmits information to a hotel management service terminal;
old man's room environmental monitoring module: the hotel management service terminal is used for monitoring the temperature and humidity and the air quality in the room and transmitting the information to the hotel management service terminal.
The hotel management service terminal comprises a check-in and room-changing module: according to the order information, the client transacts the check-in or directly transacts the check-in, and when changing rooms, the system automatically acquires the information of the original check-in and changes the room into other rooms of the same type; according to the order information, the client transacts in-live or directly transacts in-live, the booked order system automatically reads the order information, can transact in-live if directly transacting in-live, selects to directly transact in-live if not booked, fills in basic information and selects a room to successfully transact in-live, the corresponding room state is more in-live after transacting in-live, when changing rooms, the system automatically acquires the original information of the order of live and changes other rooms of the same type;
a charging module: the system is used for counting the consumption cost of the check-in personnel outside the endowment package selected in the hotel;
a pricing module: the system is used for uploading the endowment package information and the price;
a price adjusting module: used for adjusting the expense of the aged-care set;
a configuration module: configuring a room for the resident in advance according to the order information and the selected endowment package information; when the customer goes on to live beyond the time of leaving the store, the customer is continuously configured according to the old-age package and the room selected previously;
a statistic module: the system comprises a client terminal, a guardian terminal, a monitoring server and a monitoring server, wherein the client terminal is used for counting the information of the personnel living in and sending the information to the client terminal and the guardian terminal;
an in-store and out-of-store analysis calculation module: automatically generating cost according to the time of the person who stays in the store and the selected old-age package;
a file module: the personal file is used for recording and storing personal files of the checked-in personnel, wherein the personal files comprise the names of clients, personal contact numbers, guardian contact numbers, birth dates, mailbox addresses and body health state information; after the user transacts the booking or check-in order, the customer information is recorded and stored, and the basic information does not need to be repeatedly filled next time the customer comes to check in the hotel.
A payment module: and sending all consumption fees to the client terminal or the guardian terminal when the user leaves the store and reminding the user of paying the fees.
The information of the persons living in the old comprises health information of the old, consumption information, selected old-care package information, consumption days and remaining days.
The old man health detection module include intelligent sphygmomanometer, intelligent thermometer, intelligent height weight detector and alarm, intelligent sphygmomanometer, intelligent thermometer, intelligent height weight detector be connected with hotel management service terminal through the controller respectively, the alarm report to the police feedback according to the old man health status that detects.
The old man's room environmental monitoring module include humidity transducer, temperature sensor and air quality sensor, humidity transducer, temperature sensor and air quality sensor be connected with hotel management service terminal through the controller respectively.
The hotel consumption machine module conducts house swiping card or code scanning payment through the check-in personnel or the client terminal, and the hotel consumption machine module judges whether extra cost is generated or not according to the package information of the check-in personnel and records the extra cost on bills of the check-in personnel. After a client checks in, when the house card is used for consuming, package information of the client is input into the house card, the client can hold the house card to consume in a hotel, and the system automatically compares the package information in the card after swiping the card to judge whether the cost is generated and records the cost into a client bill. The intelligent hotel room service system has the advantages that the problem that part of old people who cannot use the intelligent machine consume in hotel places is solved, corresponding packages are selected only when the old people live in the hotel room, and then extra payment is not needed when the hotel consumes. When the client terminal is used for consuming, the consumption two-dimensional code formed when the hotel consumption machine module is brushed in can be used.
The old-age package comprises a night-time package and a hotel entertainment package, and the night-time package is more than or equal to 7 days. The method comprises the steps that room price codes are configured in the room price codes, staff select the room price codes according to packages selected by clients and enter package information into a consumption machine, when the clients consume in hotels, the consumption machine judges whether extra cost needs to be generated according to the package information of the clients, and when consumption items are in the packages of the clients, cost is not generated.
Example 2
The embodiment relates to a hotel stay management method for sojourn and endowment, which comprises the following steps:
(1) a client selects a pension package and a house type for reservation through a client terminal, or goes to a hotel to directly select the pension package and the house type;
(2) a client goes to a hotel, obtains a house card according to a selected pension package and house type check-in procedure, obtains a package code at a client, inputs the pension package information of the client into the house card, facilitates subsequent card swiping consumption, records and stores client file information by the system, checks the health state information of the client and stores the information in the system;
(3) a client selects a room to check in according to the authority, a card is swiped or a code is scanned on a consumption machine in a hotel for consumption through a room card or a package code, corresponding service is provided according to the selected old-age package during consumption, and extra charging is carried out on consumption beyond the old-age package;
(4) the system performs night check at night, collects the current consumption information of the client, the health state information of the old and the environment information of the old room, reminds the old who does not perform health detection to perform examination, and uploads the examination to the cloud server in a report form;
(5) the remaining number of days of check-in is lower than two days, the system reminds the client of the remaining number of days of check-in, the client continues check-in beyond the time of leaving the store, the system automatically configures the client according to the selected pension package and the house type, and the generated consumption is accumulated every day according to the average price of the selected pension package and the house type;
(6) the client finishes the sojourn and deals with leaving the store, and the system automatically generates the expense information according to the check-in time and the leaving time.
In the step (1), when the client performs reservation, the system automatically filters the house types configured in the house price according to the pre-payment time, the pre-leaving time and the house price of the client, displays the number of the reserved houses and the number of the reserved houses, and can not perform reservation when the house type price is zero and the number of the reserved houses is zero.
And (6) when the user leaves the store, when the time of the user's attendance is more than or equal to 70% of the number of the stay in the old package at night, the user collects the full fee of the old package, and when the time of the user's attendance is less than 70% of the number of the stay in the old package at night, the user collects 70% of the fee of the old package.
The system in this application can be used in sojourn endowment place equally, solves the idle problem in current sojourn endowment place.
Since any modifications, equivalents, improvements, etc. made within the spirit and principles of the application may readily occur to those skilled in the art, it is intended to be included within the scope of the claims of this application.
Claims (10)
1. A hotel stay management system for living and endowment is characterized in that the system comprises
Hotel management service terminal: the system is used for adjusting and planning the aged-care package cost, receiving an order, counting the information of the personnel living in and sending the information of the personnel living in to the cloud server;
a client terminal: the system is used for inquiring the endowment package cost, the hotel room type, the consumption data, the order placing and the cost payment, and checking the personal information through the cloud server;
hotel consumption machine module: the system is distributed in hotel rooms and consumption places, is used for consumer payment in a hotel, and sends consumption information to a hotel management service terminal;
the guardian terminal: the cloud server is used for placing orders and paying fees instead by checking the personnel information of the guardian;
old man health detection module: the system is arranged in a room of the old, detects the health of the old and transmits information to a hotel management service terminal;
old man's room environmental monitoring module: the hotel management service terminal is used for monitoring the temperature and humidity and the air quality in the room and transmitting the information to the hotel management service terminal.
2. The hotel stay-in management system as claimed in claim 1, wherein the hotel management service terminal comprises
House module is traded in living: according to the order information, the client transacts the check-in or directly transacts the check-in, and when changing rooms, the system automatically acquires the information of the original check-in and changes the room into other rooms of the same type;
a charging module: the system is used for counting the consumption cost of the check-in personnel outside the endowment package selected in the hotel;
a pricing module: the system is used for uploading the endowment package information and the price;
a price adjusting module: used for adjusting the expense of the aged-care set;
a configuration module: configuring a room for the resident in advance according to the order information and the selected endowment package information;
a statistic module: the system comprises a client terminal, a guardian terminal, a monitoring server and a monitoring server, wherein the client terminal is used for counting the information of the personnel living in and sending the information to the client terminal and the guardian terminal; an in-store and out-of-store analysis calculation module: automatically generating cost according to the time of the person who stays in the store and the selected old-age package;
a file module: the personal file is used for recording and storing personal files of the checked-in personnel, wherein the personal files comprise the names of clients, personal contact numbers, guardian contact numbers, birth dates, mailbox addresses and body health state information; a payment module: and sending all consumption fees to the client terminal or the guardian terminal when the user leaves the store and reminding the user of paying the fees.
3. The hotel stay management system according to claim 1, wherein the stay information includes elderly health information, consumption information, selected elderly set information, consumption days and remaining days information.
4. The hotel stay-in management system according to claim 1, wherein the elderly health detection module comprises an intelligent sphygmomanometer, an intelligent thermometer, an intelligent height and weight detector and an alarm, the intelligent sphygmomanometer, the intelligent thermometer and the intelligent height and weight detector are respectively connected with the hotel management service terminal through a controller, and the alarm gives an alarm according to the detected health condition of the elderly.
5. The hotel stay-in management system according to claim 1, wherein the old people room environment monitoring module comprises a humidity sensor, a temperature sensor and an air quality sensor, and the humidity sensor, the temperature sensor and the air quality sensor are respectively connected with the hotel management service terminal through a controller.
6. The hotel stay-in management system as claimed in claim 1, wherein the hotel consumption machine module is used for paying by swiping a house card of the stay person or scanning a code by the client terminal, and the hotel consumption machine module judges whether additional cost is generated according to the package information of the stay person and records the additional cost on the bill of the stay person.
7. The hotel stay management system as claimed in claim 2, wherein the stay set comprises a night stay set and a hotel dinning set, and the night stay set is greater than or equal to 7 days.
8. A management method using the hotel stay management system according to any one of claims 1 to 7, comprising the steps of:
(1) a client selects a pension package and a house type for reservation through a client terminal, or goes to a hotel to directly select the pension package and the house type;
(2) a client goes to a hotel, obtains a house card according to a selected pension package and house type check-in procedure, obtains a package code at a client, and the system records and stores client file information, checks the body health state information of the client and stores the client file information in the system;
(3) a client selects a room to check in according to the authority, a card is swiped or a code is scanned on a consumption machine in a hotel for consumption through a room card or a package code, corresponding service is provided according to the selected old-age package during consumption, and extra charging is carried out on consumption beyond the old-age package;
(4) the system performs night check at night, collects the current consumption information of the client, the health state information of the old and the environment information of the old room, reminds the old who does not perform health detection to perform examination, and uploads the examination to the cloud server in a report form;
(5) when the remaining number of days of check-in is less than two days, the system reminds the client of the remaining number of days of check-in, and when the client exceeds the time of leaving the store and continues check-in, the system automatically configures the client according to the selected endowment package and house type, and the generated consumption is accumulated every day according to the average price of the selected endowment package and house type;
(6) the client finishes the sojourn and deals with leaving the store, and the system automatically generates the expense information according to the check-in time and the leaving time.
9. The method as claimed in claim 8, wherein in the step (1), when the client makes a reservation, the system automatically filters the house type configured in the room price according to the client's pre-payment time, pre-departure time and room price, displays the bookable number and booked number, and does not make a reservation when the room type price is zero and the bookable number is zero.
10. The method for managing the stay-in management system of the hotel as claimed in claim 8, wherein in the step (6), when leaving the hotel, the customer pays the entire amount of the aged-care package when the stay time of the customer is equal to or more than 70% of the number of the stays in the aged-care package, and pays 70% of the amount of the aged-care package when the stay time of the customer is less than 70% of the number of the stays in the aged-care package.
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| CN202111471461.3A CN114140273A (en) | 2021-12-04 | 2021-12-04 | Sojourn old-care hotel check-in management system and method |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN117010638A (en) * | 2023-07-28 | 2023-11-07 | 象山海悦酒店管理有限公司 | Intelligent management method and system for hotel equipment |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN117010638A (en) * | 2023-07-28 | 2023-11-07 | 象山海悦酒店管理有限公司 | Intelligent management method and system for hotel equipment |
| CN117010638B (en) * | 2023-07-28 | 2024-04-19 | 象山海悦酒店管理有限公司 | Intelligent management method and system for hotel equipment |
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