CN114092171A

CN114092171A - Data processing method, device, server and medium

Info

Publication number: CN114092171A
Application number: CN202111005670.9A
Authority: CN
Inventors: 苏莹添; 王磊; 王振旺; 于先达; 张开春; 曹杰; 王松; 胡慧超
Original assignee: Beijing Dajia Internet Information Technology Co Ltd
Current assignee: Beijing Dajia Internet Information Technology Co Ltd
Priority date: 2021-08-30
Filing date: 2021-08-30
Publication date: 2022-02-25

Abstract

The disclosure relates to a data processing method, a data processing device, a server and a medium, belonging to the technical field of internet, wherein the method comprises the following steps: the method comprises the steps of receiving a service processing request aiming at an article object sent by a terminal, acquiring service contract information of a user account based on the user account carried by the service processing request, and determining the service processing information of the article object based on the service contract information. In the embodiment of the disclosure, when a service processing request of a user account for an article object is received, service contract information of the user account is acquired to obtain service processing inventory of the user account in a service contract database, and then service processing information of the article object is determined based on the service processing inventory, so that an efficient service processing mode for the article object is provided, the service guarantee degree of user shopping is improved, the purchase decision cost of a user can be reduced, and more users can be attracted to purchase the article object, thereby improving the conversion rate of the user.

Description

Data processing method, device, server and medium

Technical Field

The present disclosure relates to the field of internet technologies, and in particular, to a data processing method, apparatus, server, and medium.

Background

With the continuous development of internet technology, purchasing commodities on an e-commerce platform becomes a main shopping mode of people. In an e-commerce platform, how to improve the conversion rate of users becomes a problem to be solved urgently.

Disclosure of Invention

The present disclosure provides a data processing method, apparatus, server, and medium, which can improve a conversion rate of a user. The technical scheme of the disclosure is as follows:

according to a first aspect of embodiments of the present disclosure, there is provided a data processing method, including:

receiving a service processing request aiming at an article object, which is sent by a terminal, wherein the service processing request is used for requesting to obtain service processing of the article object and carries a user account number logged in by the terminal;

acquiring service contract information of the user account based on the user account carried by the service processing request, wherein the service contract information is used for indicating a service processing inventory of the user account in a service contract database;

based on the service contract information, service handling information for the item object is determined.

In the embodiment of the disclosure, when a service processing request of a user account for an article object is received, service contract information of the user account is acquired to obtain service processing inventory of the user account in a service contract database, and then service processing information of the article object is determined based on the service processing inventory, so that an efficient service processing mode for the article object is provided, the service guarantee degree of user shopping is improved, the purchase decision cost of a user can be reduced, and more users can be attracted to purchase the article object, thereby improving the conversion rate of the user.

In some embodiments, obtaining the service contract information of the user account based on the user account carried by the service processing request includes:

and inquiring in the service contract database based on the user account to acquire service contract information corresponding to the user account, wherein the service contract database is used for storing a plurality of user accounts and the service contract information corresponding to the user accounts.

In the embodiment of the disclosure, by setting the service contract database and then querying in the service contract database, the service contract information corresponding to the user account can be quickly acquired, and the efficiency of acquiring the service contract information is improved.

In some embodiments, before receiving the service processing request for the item object sent by the terminal, the method further includes:

responding to an access request of the terminal to a service page of the article object, and verifying whether the article object meets a service processing condition based on the associated information of the article object carried by the access request, wherein the service processing condition indicates that service processing is allowed to be provided for the article object;

and if the article object meets the service processing condition, sending entry prompt information to the terminal, wherein the entry prompt information is used for triggering the terminal to display a service processing entry of the article object.

In the embodiment of the disclosure, whether the article object meets the service processing condition is checked, so that the service processing entry is displayed under the condition that the service processing condition is met, and the accuracy of entry display is improved.

In some embodiments, the checking whether the item object satisfies the service processing condition based on the associated information of the item object carried by the access request includes at least one of:

based on the category information of the object, checking whether the object belongs to a target category, and if the object belongs to the target category, determining that the object meets the service processing condition;

and checking whether the issuing account of the object belongs to a target type or not based on the issuing account of the object, and if so, determining that the object meets the service processing condition.

In the embodiment of the disclosure, by checking the category or the release account of the object, the service processing entry is ensured to be displayed again under the condition that the category or the release account meets the condition, and the accuracy of entry display is improved.

In some embodiments, prior to determining service handling information for the item object based on the service contract information, the method further comprises at least one of:

checking whether the user account acquires preset data resources, if so, executing the step of determining service processing information of the object based on the service contract information, wherein the data resources are used for providing corresponding service processing;

and checking whether the user account number reaches a preset condition, and if the user account number reaches the preset condition, executing the step of determining the service processing information of the article object based on the service contract information.

In the embodiment of the disclosure, whether the data resource is received or whether the preset condition is met is checked to ensure that the corresponding service contract information can be acquired under the condition that the user meets the condition, and the accuracy and the safety of information acquisition are ensured.

In some embodiments, determining service handling information for the item object based on the service contract information includes any of:

if the service contract information indicates that the user account corresponds to a first service processing mode, determining first service processing information for the item object based on the first service processing mode, wherein the first service processing mode indicates that the service processing inventory is provided by a release account of the item object;

if the service contract information indicates that the user account corresponds to a second service processing mode, second service processing information for the item object is determined based on the second service processing mode, and the second service processing mode indicates that the service processing inventory is provided by a publishing platform of the item object.

In the embodiment of the disclosure, by setting the first service processing mode and the second service processing mode, the service processing mode of the issuing account or the issuing platform is provided, the service providing sources of the article object are enlarged, the service processing success rate of the article object is improved, the service guarantee degree of shopping of the user is also improved, and thus the conversion rate of the user is effectively improved.

In some embodiments, determining the first service handling information for the item object based on the first service handling mode comprises:

acquiring a first service resource from the service processing inventory based on the first service processing mode, wherein the first service resource is a service resource provided by a release account of the object;

determining second service handling information for the item object based on the second service handling mode comprises:

and acquiring a second service resource from the service processing inventory based on the second service processing mode, wherein the second service resource is a service resource provided by the release platform of the item object.

In the embodiment of the disclosure, the service resources provided by the release account or the service resources provided by the release platform are provided, the providing sources of the service resources of the object are expanded, the service processing success rate of the object is improved, the service guarantee degree of shopping of the user is also improved, and thus the conversion rate of the user is effectively improved.

In some embodiments, obtaining the first service resource comprises:

and determining the first service resource based on a first resource, a second resource and a third resource, wherein the first resource is an actual transaction resource of the item object, the second resource is a service resource determined based on the user attribute of the user account, and the third resource is a service resource set by a release account of the item object.

In the embodiment of the disclosure, for the release account of the article object, the service resource corresponding to the release account is determined in the actual transaction resource, the service resource set by the release account and the service resource set based on the user attribute, so that the service resource corresponding to the release account can be quickly determined, and the efficiency of determining the first service resource is improved.

In some embodiments, obtaining the second service resource comprises:

and determining the second service resource based on a first resource, a second resource and a fourth resource, wherein the first resource is an actual transaction resource of the item object, the second resource is a service resource determined based on the user attribute of the user account, and the fourth resource is a service resource set by the release platform of the item object.

In the embodiment of the disclosure, for the release platform of the article object, the service resource corresponding to the release platform is determined in the actual transaction resource, the service resource set by the release platform and the service resource set based on the user attribute, so that the service resource corresponding to the release platform can be quickly determined, and the efficiency of determining the second service resource is improved.

In some embodiments, after acquiring the first service resource or after the acquiring the second service resource, the method further comprises:

and allocating the first service resource or the second service resource to the user account.

In the embodiment of the disclosure, by setting the first service resource or the second service resource, the flexibility of setting the service resource is improved, and then the first service resource or the second service resource is allocated to the user account, so that the flexibility of service processing is improved.

In some embodiments, after allocating the first service resource or the second service resource to the user account, the method further includes:

the service processing inventory indicated by the service contract information is updated.

In the embodiment of the disclosure, the service processing inventory is updated in real time, so that the accuracy of the service processing inventory is ensured.

According to a second aspect of the embodiments of the present disclosure, there is provided a data processing apparatus including:

the system comprises a receiving unit, a processing unit and a processing unit, wherein the receiving unit is configured to execute a service processing request aiming at an article object sent by a receiving terminal, the service processing request is used for requesting to obtain service processing of the article object, and the service processing request carries a user account logged in by the terminal;

an obtaining unit configured to obtain service contract information of the user account based on the user account carried by the service processing request, the service contract information being used for indicating a service processing inventory of the user account in a service contract database;

a determination unit configured to perform determining service processing information for the item object based on the service contract information.

In some embodiments, the obtaining unit is configured to perform:

In some embodiments, the apparatus further comprises:

the verification unit is configured to execute an access request of the terminal to a service page of the article object, and verify whether the article object meets a service processing condition based on the associated information of the article object carried by the access request, wherein the service processing condition indicates that service processing is allowed to be provided for the article object;

and the sending unit is configured to send entry prompt information to the terminal if the article object meets the service processing condition, wherein the entry prompt information is used for triggering the terminal to display a service processing entry of the article object.

In some embodiments, the verification unit is configured to perform at least one of:

In some embodiments, the verification unit is further configured to perform at least one of:

In some embodiments, the determining unit includes any one of:

a first determining sub-unit, configured to perform, if the service contract information indicates that the user account corresponds to a first service processing mode, determining first service processing information for the item object based on the first service processing mode, where the first service processing mode indicates that the service processing inventory is provided by a release account of the item object;

and the second determining subunit is configured to determine, based on the second service processing mode, second service processing information for the item object if the service contract information indicates that the user account corresponds to the second service processing mode, where the second service processing mode indicates that the service processing inventory is provided by the issuing platform of the item object.

In some embodiments, the first determining subunit is configured to perform:

the second determining subunit configured to perform:

In some embodiments, the first determining subunit is configured to perform:

In some embodiments, the second determining subunit is configured to perform:

In some embodiments, the apparatus further comprises:

an allocating unit configured to perform allocation of the first service resource or the second service resource to the user account.

In some embodiments, the apparatus further comprises:

an updating unit configured to perform updating of the service processing inventory indicated by the service contract information.

According to a third aspect of embodiments of the present disclosure, there is provided a server, including:

one or more processors;

a memory for storing the processor executable program code;

wherein the processor is configured to execute the program code to implement the data processing method provided by the above-mentioned embodiment.

According to a fourth aspect of embodiments of the present disclosure, there is provided a computer-readable storage medium including: the program code in the computer readable storage medium, when executed by a processor of a server, enables the server to perform the data processing method provided by the above-described embodiment.

According to a fifth aspect of embodiments of the present disclosure, there is provided a computer program product comprising a computer program which, when executed by a processor of a server, implements the data processing method provided by the above-described embodiments.

It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the disclosure.

Drawings

The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present disclosure and, together with the description, serve to explain the principles of the disclosure and are not to be construed as limiting the disclosure.

FIG. 1 is a schematic diagram of an implementation environment for a data processing method according to an example embodiment;

FIG. 2 is a flow diagram illustrating a method of data processing in accordance with an exemplary embodiment;

FIG. 3 is a flow chart illustrating a method of data processing according to an exemplary embodiment;

FIG. 4 is a relational diagram illustrating a service contract database in accordance with an illustrative embodiment;

FIG. 5 is a schematic diagram illustrating a flow of picking up a trust card in accordance with an illustrative embodiment;

FIG. 6 is a flow diagram illustrating a refund portal in accordance with an exemplary embodiment;

FIG. 7 is a schematic diagram illustrating a refund application page in accordance with an exemplary embodiment;

FIG. 8 is a schematic diagram illustrating an item refund page in accordance with an illustrative embodiment;

FIG. 9 is a diagram illustrating a presentation of resource hints information, according to an exemplary embodiment;

FIG. 10 is a flow chart illustrating a refund of an item according to an exemplary embodiment;

FIG. 11 is a schematic diagram illustrating a service state machine in accordance with an exemplary embodiment;

FIG. 12 is a schematic diagram illustrating a refund progress page in accordance with an illustrative embodiment;

FIG. 13 is a schematic diagram illustrating a refund progress page in accordance with an illustrative embodiment;

FIG. 14 is a flow chart illustrating a refund of an item according to an exemplary embodiment;

FIG. 15 is a block diagram illustrating a data processing apparatus in accordance with an exemplary embodiment;

fig. 16 is a block diagram illustrating a structure of a terminal according to an exemplary embodiment;

fig. 17 is a block diagram illustrating a configuration of a server according to an example embodiment.

Detailed Description

In order to make the technical solutions of the present disclosure better understood by those of ordinary skill in the art, the technical solutions in the embodiments of the present disclosure will be clearly and completely described below with reference to the accompanying drawings.

It should be noted that the terms "first," "second," and the like in the description and claims of the present disclosure and in the above-described drawings are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments of the disclosure described herein are capable of operation in sequences other than those illustrated or otherwise described herein. The implementations described in the exemplary embodiments below are not intended to represent all implementations consistent with the present disclosure. Rather, they are merely examples of apparatus and methods consistent with certain aspects of the present disclosure, as detailed in the appended claims.

The data to which the present disclosure relates may be data that is authorized by a user or sufficiently authorized by parties.

Fig. 1 is a schematic diagram of an implementation environment of a data processing method according to an exemplary embodiment, and referring to fig. 1, the implementation environment includes: a terminal 101 and a server 102.

The terminal 101 may be at least one of a smartphone, a smart watch, a desktop computer, a laptop computer, a virtual reality terminal, an augmented reality terminal, a wireless terminal, a laptop portable computer, and the like. The terminal 101 has a communication function and can access a wired network or a wireless network. The terminal 101 may be generally referred to as one of a plurality of terminals, and the embodiment is only illustrated by the terminal 101. Those skilled in the art will appreciate that the number of terminals described above may be greater or fewer.

The terminal 101 may be running a target application such as a live application, a shopping application, and the like. In some embodiments, the user can perform online shopping, such as live-air shopping, through the target application running on the terminal 101, and for a received item object, if the user is not satisfied with the received item object, the user can refund the received item object.

In the embodiment of the present disclosure, the terminal 101 is configured to, in response to a triggering operation on a service processing entry, present a service processing page, and send a service processing request to the server 102 based on the service processing page, so as to trigger the server 102 to perform service processing on the item object based on the service processing request. Therefore, the efficient service processing method based on the object is provided, the service guarantee degree of user shopping is improved, and the shopping experience of the user is improved.

In some embodiments, the service is a refund service, for example, the refund service may be a refund non-refund service for the received item object, and accordingly, the terminal 101 is configured to display an item refund page in response to a triggering operation of a refund entry for the item object received by the user account, and send an item refund request to the server based on the item refund page to trigger the server to perform a refund process based on the item refund request. Therefore, the method for refunding money without returning goods is provided, the shopping guarantee of the user is improved, and the shopping experience of the user is improved.

The server 102 may be an independent physical server, a server cluster or a distributed file system formed by a plurality of physical servers, or a cloud server providing basic cloud computing services such as a cloud service, a cloud database, cloud computing, a cloud function, cloud storage, a Network service, cloud communication, a middleware service, a domain name service, a security service, a CDN (Content Delivery Network), a big data and artificial intelligence platform, and the like. The server 102 and the terminal 101 may be directly or indirectly connected through wired or wireless communication, which is not limited in the embodiment of the present disclosure. Alternatively, the number of the servers 102 may be more or less, and the embodiment of the disclosure does not limit this. Of course, the server 102 may also include other functional servers to provide more comprehensive and diverse services.

Server 102 is a backend server for the target application. In the embodiment of the present disclosure, the server 102 is configured to receive a service processing request for an article object sent by the terminal 101, obtain service contract information of the user account based on the user account carried in the service processing request, determine service processing information for the article object based on the service contract information, and perform service processing on the article object based on the service processing information.

FIG. 2 is a flow chart illustrating a method of data processing, as illustrated in FIG. 2, performed by a server, according to an exemplary embodiment, including the steps of:

in step 201, a server receives a service processing request for an item object sent by a terminal, where the service processing request is used to request to obtain service processing for the item object, and the service processing request carries a user account registered by the terminal.

In step 202, the server obtains service contract information of the user account based on the user account carried by the service processing request, wherein the service contract information is used for indicating the service processing inventory of the user account in a service contract database.

In step 203, the server determines service handling information for the item object based on the service contract information.

According to the technical scheme provided by the embodiment of the disclosure, when a service processing request of a user account for an article object is received, service contract information of the user account is acquired to obtain service processing inventory of the user account in a service contract database, and then the service processing information of the article object is determined based on the service processing inventory.

In some embodiments, obtaining the first service resource comprises:

In some embodiments, obtaining the second service resource comprises:

Fig. 2 is a basic flow chart of the present disclosure, and the scheme provided by the present disclosure is further explained below based on a specific implementation, and fig. 3 is a flow chart of a data processing method according to an exemplary embodiment, and referring to fig. 3, the method includes:

in step 301, the terminal responds to the access operation of the service page of the item object and sends an access request of the service page to the server.

Wherein the item object may be a commodity. In some embodiments, the item object is a received item object, i.e., a received item.

The service page is used for triggering application of service processing on the object. In some embodiments, the service page is an after-sales service page, the after-sales service page is used for triggering application of after-sales service processing on the article object, and accordingly, the terminal sends an access request for the after-sales service page to the server in response to an access operation on the after-sales service page of the article object. For example, the service page may be a refund application page, the refund application page is used for triggering the application of refund service processing on the object, and accordingly, the terminal sends an access request for the refund application page to the server in response to an access operation on the refund application page of the object.

The present disclosure will be described with reference to a service as a refund service, wherein the refund service may be a refund service for a received object, that is, a service for refunding the object without returning the object.

In step 302, the server responds to the access request of the terminal to the service page, and verifies whether the item object meets a service processing condition based on the associated information of the item object carried in the access request, where the service processing condition indicates that service processing is allowed to be provided for the item object.

Wherein the service processing condition indicates that the provision of the service processing for the item object is permitted. In some embodiments, the service processing condition indicates that a refund is allowed to be made to the item object without returning the item object, i.e., that a refund is allowed to be made without returning.

(302A) In some embodiments, the server checks whether the item object belongs to a target category based on the category information of the item object, and determines that the item object satisfies the service processing condition if the item object belongs to the target category.

The target category is a category of the item object that satisfies the service processing condition. For example, the service processing condition indicates that refund is permitted for the object without returning the object, and the target category is a category that refund is permitted for the object without returning the object. In some embodiments, the target category is any one of a food category, a fresh category, a personal health category, a private health category. Wherein the food can be infant supplementary food, pet food, etc.; the fresh category can be vegetables, fruits, etc.; the health-care purpose can be makeup, shower gel, contact lenses, seed fertilizer, fresh flower green plants and the like; the private health category can be underwear, swimming articles, disposable articles, etc. Of course, the release account number of the item object may also customize the category of allowing refunds without returns. It should be understood that the issuing account number of the item object is also the issuer, such as the anchor or merchant, to which the item object belongs.

In an alternative embodiment, the process of the server checking whether the object belongs to the target category is as follows: the server acquires the category of the object, judges whether the category of the object carries a target label or not, if the category of the object carries the target label, the object belongs to the target category, and if the category of the object does not carry the target label, the object does not belong to the target category. The target tag is a tag indicating that the service processing condition is satisfied, and for example, the service processing condition indicates that refund is allowed for the object without returning the object, and the target tag is a tag indicating that refund is allowed for the object without returning the object.

(302B) In some embodiments, the server checks whether the release account of the item object belongs to a target type based on the release account of the item object, and determines that the item object satisfies the service processing condition if the release account of the item object belongs to the target type.

The target type is an account type meeting the service processing condition. Taking the example that the service processing condition indicates that refund is allowed to be performed on the item object without returning the item object, the target type is an account type that refund is allowed to be performed on the item object without returning the item object.

In an optional embodiment, the process of the server checking whether the release account of the item object belongs to the target type includes: the server acquires the issuing account number of the object, judges whether the issuing account number of the object carries a target tag or not, if the issuing account number of the object carries the target tag, the issuing account number of the object belongs to a target type, and if the issuing account number of the object does not carry the target tag, the issuing account number of the object does not belong to the target type.

(302C) In some embodiments, the server checks whether a service processing inventory exists under the account of the user account based on the user account associated with the item object, and determines that the item object satisfies the service processing condition if the service processing inventory exists under the account of the user account.

The user account is an account which is logged in by the terminal. In an embodiment of the disclosure, the service handling inventory represents an inventory of service contracts associated with the user account. For example, a service contract is a service contract that is refunded and not returned. It should be noted that, if a service processing inventory exists under the account of the user account, it indicates that the user account has the right to perform service processing on the article object, that is, the article object satisfies the service processing condition; if the service processing inventory does not exist under the account of the user account, it indicates that the user account does not have the authority to perform service processing on the article object, that is, the article object does not satisfy the service processing condition.

Taking the service contract of refund and no goods refund as an example, if the remaining service contract of refund and no goods refund exists under the account of the user account, the user account is indicated to have the authority of refund and no goods refund, that is, the object meets the condition of refund and no goods refund; if the remaining service contract for refunding and not returning goods does not exist under the account of the user account, the user account does not have the authority for refunding and not returning goods, namely, the object does not meet the condition of refunding and not returning goods.

In an alternative embodiment, the process of the server checking whether the service processing inventory exists under the account of the user account includes: the server inquires in a service contract database based on the user account, and checks whether a service contract corresponding to the user account exists in the service contract database, wherein the service contract database is used for storing a plurality of user accounts and service contract information corresponding to the user accounts, if the service contract corresponding to the user account exists in the service contract database, a service processing inventory exists in an account of the user account, and if the service contract corresponding to the user account does not exist in the service contract database, the service processing inventory does not exist in the account of the user account.

In some embodiments, the service contract is determined based on data resources received by the user account within the live broadcast room for providing service rights applicable to transactions based on the item objects within the live broadcast room. For example, the data resource is used to provide a refund non-refund benefit that can be applied to a transaction based on the object in the live broadcast, i.e., the user account that has received the data resource can enjoy the refund non-refund benefit. In some embodiments, the data resource may be in the form of a trusted card.

In some embodiments, the terminal responds to the operation of the user account for getting any data resource in the live broadcast room, and generates a service contract of the user account based on the data resource got by the user account. It should be noted that the service contracts referred to in the embodiments of the present disclosure include established service contracts and non-established service contracts. In an optional embodiment, the server queries in the service contract database, determines whether an establishable service contract exists in the service contract database, and determines that an retrievable data resource (i.e., a trusted card) exists if the establishable service contract exists, thereby triggering the terminal to display the retrievable data resource in the live broadcast room. In an optional embodiment, the terminal responds to the operation of the user account for getting any data resource in the live broadcast room, sends an inventory query request to the server, and the server receives the inventory query request, executes the judgment process of the inventory of the service contract which can be established, and further issues the data resource for the user account and establishes the service contract corresponding to the user account under the condition that the data resource which can be established exists.

In the embodiment of the present disclosure, the service contract database stores service contracts corresponding to a plurality of live broadcast rooms, which may be understood as service contracts corresponding to a plurality of merchants. Illustratively, FIG. 4 is a relational diagram of a service contract database, see FIG. 4, for recording a plurality of service contracts for each cycle dimension, shown in accordance with an exemplary embodiment. In some embodiments, the service contract database can be used to query information about any service contract in the service contract database, where one service contract may correspond to multiple user accounts, that is, multiple user accounts may have picked up a service contract of the same live broadcast room (the same merchant). Referring to fig. 4, through the service contract database, the service policy of a single service contract can be queried, that is, the relevant information of the single service contract can be queried. For each service contract, a service policy snapshot is also set to record the content of each update of the service contract. In some embodiments, the service interest of the corresponding user account can be inquired through any service contract in the service contract database, and meanwhile, the service interest fulfillment record of the user account can also be inquired.

Fig. 5 is a schematic flow chart illustrating a process of picking up a trusted card according to an exemplary embodiment, and taking an interaction process among the trusted card module, the service contract module, and the platform credit module as an example, the process of picking up a trusted card is described below based on fig. 5: referring to fig. 5, whether an establishable service contract exists is determined by querying a service contract module, if an establishable service contract exists, it is indicated that an retrievable trust card exists, and then the terminal is triggered to display the retrievable trust card in the live broadcast room. When a trust card is issued for a user account, whether the user account has a pickup condition is judged, specifically, whether the credit degree of the user account meets a platform credit condition is judged by inquiring a platform credit module, if the credit degree of the user account meets the platform credit condition, whether the user executes an interactive operation is judged, the interactive operation can be a preset interactive playing method, an interactive task and the like, and if the user executes the interactive operation, the trust card is issued for the user account, so that the pickup of the trust card is completed. After the trust card is picked up, whether the user account number meets the establishment condition of the service contract is judged by inquiring the service contract module, if the user account number meets the establishment condition of the service contract, the service contract corresponding to the trust card is established to establish the relationship between the user account number and the refund and non-refund right, and at the moment, the trust card is picked up successfully. And if the user account does not meet the establishment condition of the service contract, triggering the terminal to display the prompt information of the picking failure. It should be noted that the server is associated with a trusted card module, a service contract module, and a platform credit module, and the server can communicate with the trusted card module, the service contract module, and the platform credit module, respectively. In some embodiments, the trusted card module, the service contract module, and the platform credit module are modules built in to the current server, or the trusted card module, the service contract module, and the platform credit module are modules built in to other servers of the target application. The embodiment of the present disclosure does not limit how the modules are arranged.

The above-mentioned (302A) to (302C) show three verification methods, respectively, to verify whether or not the item object satisfies the service processing condition. In some embodiments, the server performs the verification process based on one or more of the items shown in (302A) through (302C) above. In some embodiments, the server checks whether the object belongs to a target category, if the object belongs to the target category, checks whether an issuing account number of the object belongs to a target type, if the issuing account number of the object belongs to the target type, checks whether a service processing inventory exists under an account of the user account, and if the service processing inventory exists under the account of the user account, determines that the object satisfies the service processing condition. By checking the category of the object, the issuing account number and the service processing inventory under the account, the accuracy of the subsequent display service processing entry is improved.

In step 303, if the item object meets the service processing condition, the server sends entry prompt information to the terminal, where the entry prompt information is used to trigger the terminal to display a service processing entry of the item object.

And the service processing inlet is used for triggering the service processing of the article object. In some embodiments, the service processing portal is a refund non-return portal for triggering a refund, i.e., a refund, to the item object without returning the item object.

In a specific example, fig. 6 is a flowchart illustrating a refund entry according to an exemplary embodiment, referring to fig. 6, before entering a refund application page, it is determined whether a category of a commodity (i.e., an object) carries a "refund no-return" tag (i.e., a target tag), if the category of the object carries the "refund no-return" tag, it is determined whether a merchant (i.e., an issuing account of the object) carries the "refund no-return" tag, if the merchant carries the "refund no-return" tag, it is determined whether a service contract for refund no-return exists under an account of a user account, that is, it is determined whether the merchant enjoys the benefit of refund no-return, and if the service contract for refund no-return exists under the account of the user account, the refund entry is triggered.

In step 304, the terminal receives the entry prompt message and displays the service processing entry of the object.

In some embodiments, the terminal presents the service processing entry for the item object in a service page. Taking the service page as a refund application page as an example, the terminal displays the refund non-return entry of the object in the refund application page.

Illustratively, fig. 7 is a schematic view of a refund application page shown according to an exemplary embodiment, referring to fig. 7, fig. 7 shows a refund application page in which a refund non-return entry is shown in the aftermarket equity column, which may be the "available refund non-return equity" entry shown in fig. 7.

In step 305, the terminal responds to the triggering operation of the service processing entry, and presents a service processing page, wherein the service processing page is used for triggering service processing on the item object.

In some embodiments, the service processing page is an item refund page for refunding the item object without returning the item object.

Illustratively, FIG. 8 is a schematic view of an item refund page, shown according to an exemplary embodiment, and referring to FIG. 8, the item refund page may be the "refund not refund equity page" shown in FIG. 8.

In step 306, the terminal acquires the set service resource in response to a service resource setting operation based on the service processing page.

The service resource is used for service processing, and for example, the service processing is refund service processing, the service resource is also refund resource.

In some embodiments, the item refund page includes a service resource input box, and the terminal acquires the input service resource in response to an input operation in the service resource input box. Taking an article refund page as an example, the article refund page comprises a refund resource input box, and the terminal responds to the input operation in the refund resource input box to acquire the input refund resource. For example, referring to FIG. 8, the refund resource input box may be the "refund amount input box" shown in FIG. 8. In the embodiment, the refund resource of the refund can be set by oneself by operating in the article refund page, so that the interaction flexibility is improved, and the interaction experience of a user is improved.

In some embodiments, the item refund page is further configured to set refund description information, the item refund page further includes a refund description information input box, and the terminal acquires the input refund description information in response to an input operation in the refund description information input box. For example, referring to fig. 8, the refund description information input box may be the "refund description information input box" shown in fig. 8.

In an optional embodiment, the item refund page is further configured to upload an item picture, the item refund page further includes a picture upload control, the terminal displays a plurality of candidate pictures in response to a trigger operation on the picture upload control, and uploads a selected candidate picture to the item refund page in response to a selection operation on any one of the candidate pictures. Illustratively, referring to FIG. 8, the item photo upload control may be the "upload photos" control illustrated in FIG. 8. In an optional embodiment, the item refund page is further used for uploading item videos, the item refund page further comprises a video uploading control, the terminal responds to a triggering operation of the video uploading control, displays a plurality of candidate videos, and responds to a selecting operation of any one of the candidate videos, and uploads the selected candidate video to the item refund page. Illustratively, referring to FIG. 8, the item video upload control may be the "upload video" control illustrated in FIG. 8.

In step 307, the terminal displays a resource prompting message when the service resource is greater than the service resource limit, where the resource prompting message is used to prompt that the service resource is greater than the service resource limit, and the service resource limit is used to indicate a maximum limit of the service resource that the user account is allowed to apply for.

In some embodiments, taking the service as a refund service as an example, the service resource amount is also a refund resource amount. For example, the refund resource credits may be the actual transaction amount of the item object.

For example, fig. 9 is a schematic diagram illustrating a resource prompting message according to an exemplary embodiment, and referring to fig. 9, the content of the resource prompting message may be "the refund amount should not exceed the maximum amount of the order" illustrated in fig. 9.

In some embodiments, after the terminal obtains the set service resource, the set service resource is sent to the server, and the server responds to the received service resource set by the user account to determine whether the service resource is greater than the service resource limit, and if the service resource is greater than the service resource limit, the server sends a resource prompt message to the terminal, and the terminal receives the resource prompt message and displays the resource prompt message in the item refund page. Taking the service resource limit as the refund resource limit as an example, after the terminal acquires the set refund resource, the terminal sends the set refund resource to the server, the server responds to the refund resource set by the received user account number, judges whether the refund resource is greater than the refund resource limit, if the refund resource is greater than the refund resource limit, the terminal sends resource prompt information to the terminal, receives the resource prompt information, and displays the resource prompt information in the article refund page.

In the above embodiment, by setting the service resource amount, when the service resource exceeds the service resource amount, the display resource prompting message is triggered, so as to increase the displayed information amount, so as to prompt the user that the service resource set by the user exceeds the service resource amount, and then follow-up processes such as re-input or modification are performed, so as to ensure that the service resource set by the user is within the service resource amount.

It should be noted that the steps 306 to 307 are optional steps. In some embodiments, after the terminal displays the service processing page, the process of sending the service processing request can be triggered without setting service resources.

In step 308, the terminal sends a service processing request for the item object to the server based on the service processing page, where the service processing request is used to request to obtain service processing for the item object, and the service processing request carries a user account logged in by the terminal.

In some embodiments, the service processing request is a refund processing request for requesting a refund to the item object without returning the item object.

In some embodiments, the service processing page includes a confirmation application control, and the terminal sends the service processing request to the server in response to a trigger operation on the confirmation application control. For example, referring to fig. 8, taking the service processing page as the item refund page as an example, the confirmation application control may be the "confirmation application control" shown in fig. 8.

In other embodiments, the terminal stops presenting the service processing page and presents a service page in response to the triggering operation on the confirmation application control, the service page includes a submission application control, and the terminal sends the service processing request to the server in response to the triggering operation on the submission application control. For example, referring to fig. 7, taking the service page as the refund application page as an example, the application submission control may be the "application submission control" shown in fig. 7.

In step 309, the server receives a service processing request for the item object transmitted from the terminal.

In step 310, the server obtains service contract information of the user account based on the user account carried by the service processing request, wherein the service contract information is used for indicating the service processing inventory of the user account in a service contract database.

In some embodiments, the server performs a query in the service contract database based on the user account to obtain service contract information corresponding to the user account, where the service contract database is used to store a plurality of user accounts and service contract information corresponding to the user accounts. By setting the service contract database and then inquiring in the service contract database, the service contract information corresponding to the user account can be quickly acquired, and the efficiency of acquiring the service contract information is improved.

In some embodiments, the server determines service handling information for the item object based on the service contract information, the method further comprising at least one of: the server checks whether the user account acquires the preset data resource, and if the user account acquires the preset data resource, the server executes the step of determining the service processing information of the object based on the service contract information; or, the server checks whether the user account number reaches a preset condition, and if the user account number reaches the preset condition, the server executes the step of determining the service processing information of the article object based on the service contract information. The preset condition may be a platform credit condition, so as to check whether the credit degree of the user account reaches the platform credit condition. Whether the data resources are received or not or whether preset conditions are met or not is checked, so that the corresponding service contract information can be acquired under the condition that the user meets the conditions, and the accuracy and the safety of information acquisition are ensured. In this embodiment, taking the example that the verifying step is performed before the server determines the service processing information for the item object based on the service contract information, in an alternative embodiment, the verifying step may be performed in step 302.

In step 311, the server determines service process information for the item object based on the service contract information.

In the embodiment of the present disclosure, the service contract information is used to indicate a service processing mode corresponding to the user account. In an embodiment of the disclosure, the service processing mode includes at least one of a first service processing mode and a second service processing mode. Wherein the first service processing mode indicates that the service processing inventory is provided by the release account of the item object, and the second service processing mode indicates that the service processing inventory is provided by the release platform of the item object. Taking the service as a refund service as an example, the first service processing mode may be a refund service provided by an issuing account of the object, and the second service processing mode may be a refund service provided by an issuing platform of the object. In the embodiment of the disclosure, two refund services are provided, namely, the refund service provided by the issuing account of the object and the refund service provided by the issuing platform, so that the refund sources of the object are enlarged, the refund success rate of the user can be improved, and the conversion rate of the user is effectively improved. The embodiment of the present disclosure will be described based on the two refund services.

Determining, based on the service contract information, that the service handling information for the item object includes any one of:

(311A) and if the service contract information indicates that the user account corresponds to a first service processing mode, determining first service processing information of the article object based on the first service processing mode.

In some embodiments, the process for the server to determine the first service handling information for the item object based on the first service handling mode comprises: and acquiring a first service resource from the service processing inventory based on the first service processing mode, wherein the first service resource is a service resource provided by the issuing account of the item object.

For example, taking the service as a refund service as an example, the first service resource may be a first refund resource, and the first refund resource is a refund resource corresponding to the issue account of the object.

In some embodiments, the process of the server obtaining the first service resource comprises: the server determines the first service resource based on the first resource, the second resource, and the third resource. Wherein, the first resource is the actual transaction resource of the object, namely the actual transaction amount of the commodity; the second resource is a service resource determined based on the user attribute of the user account, for example, the second resource is a service resource set based on a platform credit record of the user account; the third resource is a service resource set by the release account of the item object.

In an optional embodiment, the first service resource is a resource with a smallest number of resources among the first resource, the second resource and the third resource. Accordingly, the process of the server acquiring the first service resource comprises the following steps: and the server selects the resource with the minimum resource quantity from the first resource, the second resource and the third resource and determines the resource as the first service resource.

In this embodiment, for the release account of the item object, the minimum resource is selected from the actual transaction resource, the service resource set by the release account, and the service resource set based on the user attribute, and is used as the service resource corresponding to the release account.

(311B) And if the service contract information indicates that the user account corresponds to a second service processing mode, determining second service processing information of the article object based on the second service processing mode.

In some embodiments, determining second service handling information for the item object based on the second service handling mode comprises: and acquiring a second service resource from the service processing inventory based on the second service processing mode, wherein the second service resource is a service resource provided by the issuing platform of the item object.

For example, taking the service as a refund service as an example, the second service resource may be a second refund resource, and the second refund resource is a refund resource corresponding to the distribution platform of the object.

In some embodiments, the process of the server obtaining the second service resource comprises: the server determines the second service resource based on the first resource, the second resource, and the fourth resource. The fourth resource is a service resource set by the publishing platform of the item object.

In an alternative embodiment, the second service resource is a resource with the smallest number of resources among the first resource, the second resource and the fourth resource. Accordingly, the process of the server acquiring the second service resource comprises the following steps: and the server selects the resource with the minimum resource quantity from the first resource, the second resource and the fourth resource, and determines the resource as the second service resource.

In this embodiment, for the release platform of the item object, the minimum resource is selected from the actual transaction resource, the service resource set by the release platform, and the service resource set based on the user attribute, and is used as the service resource corresponding to the release platform, so that the service resource corresponding to the release platform can be quickly determined, and the efficiency of determining the service resource is improved.

In the embodiment, the service resources provided by the release account or the service resources provided by the release platform are provided, the providing sources of the service resources of the object are expanded, the service processing success rate of the object is improved, the service guarantee degree of shopping of the user is also improved, and therefore the conversion rate of the user is effectively improved.

In step 312, the server performs a service process on the item object based on the service process information of the item object.

In some embodiments, the server allocates the first service resource or the second service resource to the user account.

Taking the service as a refund service as an example, the refund paths are different based on the difference of the refund services corresponding to the user account. In some embodiments, taking the first service resource as the first refund resource as an example, the server allocates the first refund resource to the user account based on a refund path of the issue account of the item object. In other embodiments, taking the second service resource as the second refund resource as an example, the server allocates the second refund resource to the user account based on the refund path of the issuing platform.

In some embodiments, if the user account is associated with both the first service processing mode and the second service processing mode, the server sets the first service processing mode as the service processing mode with the higher priority, that is, sets the service processing mode corresponding to the release account of the item object as the service processing mode with the higher priority, and allocates the first refund resource to the user account based on the refund path of the release account of the item object.

The above embodiment is a process of performing service processing on the object based on the first service resource or the second service resource. In other embodiments, the server obtains the service resource set by the user account carried by the service processing request, and allocates the service resource to the user account.

In a specific example, fig. 10 is a flow chart illustrating a process of refunding an item, taking an example of an interaction process between a trusted card module, an after-sale module, a service contract module, and a platform credit module, according to an exemplary embodiment: referring to fig. 10, when applying for refund, acquiring service contract information of a user account based on the user account carried in a service processing request, when the service contract information of the user account indicates that the user account is associated with a first service processing mode (refund service provided by a platform) and a second service processing mode (refund service provided by a merchant), preferentially fulfilling the refund service provided by the merchant with the refund service provided by the merchant in priority, and executing a process of refund of the merchant under the condition that a trust card of the user account has been received and the user account meets a platform credit condition; and when the user account is only associated with the first service processing mode, executing a platform refund process under the condition that a trust card of the user account is picked up and the user account meets a platform credit condition. And in the process of refunding, the state of the refund authority is in fulfillment, and after the refund is finished, the state of the refund authority is in fulfillment.

In step 313, the server updates the service processing inventory indicated by the service contract information.

In some embodiments, the server updates the status and quantity of the service processing inventory indicated by the service contract information.

The state of the service processing stock refers to the use state of the data resource, such as unused, used, and the like. It should be understood that the state of a data resource is also the state of fulfillment of a service contract, e.g., unfulfilled, in fulfillment, fulfilled. In some embodiments, a server is associated with a service state machine, and FIG. 11 is a schematic diagram of a service state machine, see FIG. 11, for maintaining and updating the fulfillment state of a service contract, shown in accordance with an exemplary embodiment.

In the above embodiment, when the service processing request is received, the state and the number of the data resources used in the current service processing are updated to ensure real-time update of the resource information, so as to ensure accuracy of the resource information.

In step 314, the server transmits service process completion information indicating that the service process is completed to the terminal.

Based on different service processing modes associated with the user account, the service processing completion information is different. In some embodiments, after performing service processing on the article object based on the release account of the article object, the server sends first service processing completion information to the terminal, where the first service processing completion information is used to indicate that the release account of the article object has completed service processing. In other embodiments, after performing service processing on the article object based on the publishing platform of the article object, the server sends second service processing completion information to the terminal, where the second service processing completion information is used to indicate that the publishing platform has completed service processing.

The embodiment of the present disclosure does not limit the execution sequence of step 313 and step 314. In some embodiments, step 313 and step 314 are performed simultaneously.

In step 315, the terminal presents the service processing completion information in response to receiving the service processing completion information.

In some embodiments, the terminal presents the service processing completion information in a service processing progress page in response to receiving the service processing completion information.

In some embodiments, the service processing progress page is a refund progress page. Illustratively, fig. 12 is a schematic diagram of a refund progress page according to an exemplary embodiment, and referring to fig. 12, the contents of the refund success information may be "refund success" shown in fig. 12.

In some embodiments, taking the service processing request as an article refund request as an example, the terminal presents the refund progress page in response to the user account submitting the article refund request, and the refund progress information is presented in the refund progress page. Illustratively, fig. 13 is a schematic diagram of a refund progress page according to an exemplary embodiment, and referring to fig. 13, the contents of the refund progress information may be "refund initiated, waiting for account" shown in fig. 13.

Fig. 14 is a flowchart illustrating a refund process of an article according to an exemplary embodiment, referring to fig. 14, when a user applies for a refund, a server determines whether the user satisfies a refund condition, if the user satisfies the refund condition, a refund process is performed and a refund is not required is prompted, if the user does not satisfy the refund condition, manual review is triggered, a merchant determines whether the user satisfies the refund condition, if the user satisfies the refund condition, the user is notified to return a product, the merchant confirms to refund the product after receiving the product, and if the user does not satisfy the refund condition, the user is notified that the refund application is rejected.

FIG. 15 is a block diagram illustrating a data processing apparatus according to an example embodiment. Referring to fig. 15, the apparatus includes a receiving unit 1501, an acquiring unit 1502, and a determining unit 1503.

A receiving unit 1501, configured to execute a service processing request for an item object sent by a receiving terminal, where the service processing request is used to request to obtain service processing for the item object, and the service processing request carries a user account registered by the terminal;

an obtaining unit 1502 configured to obtain, based on the user account carried in the service processing request, service contract information of the user account, where the service contract information is used to indicate a service processing inventory of the user account in a service contract database;

a determining unit 1503 configured to perform determining service processing information for the item object based on the service contract information.

In some embodiments, the obtaining unit 1502 is configured to perform:

In some embodiments, the apparatus further comprises:

In some embodiments, the determining unit 1503 includes any one of:

In some embodiments, the first determining subunit is configured to perform:

the second determining subunit configured to perform:

In some embodiments, the first determining subunit is configured to perform:

In some embodiments, the second determining subunit is configured to perform:

In some embodiments, the apparatus further comprises:

It should be noted that: in the data processing apparatus provided in the above embodiment, when processing data, only the division of the above functional modules is taken as an example, and in practical applications, the above function distribution may be completed by different functional modules according to needs, that is, the internal structure of the device is divided into different functional modules to complete all or part of the above described functions. In addition, the data processing apparatus and the data processing method provided by the above embodiments belong to the same concept, and specific implementation processes thereof are described in the method embodiments for details, which are not described herein again.

Fig. 16 is a block diagram illustrating a structure of a terminal 1600 according to an example embodiment. The terminal 1600 may be: a smart phone, a tablet computer, an MP3 player (Moving Picture Experts Group Audio Layer III, motion video Experts compression standard Audio Layer 3), an MP4 player (Moving Picture Experts Group Audio Layer IV, motion video Experts compression standard Audio Layer 4), a notebook computer, or a desktop computer. Terminal 1600 may also be referred to by other names such as user equipment, portable terminal, laptop terminal, desktop terminal, etc.

Generally, terminal 1600 includes: a processor 1601, and a memory 1602.

Processor 1601 may include one or more processing cores, such as a 4-core processor, an 8-core processor, and so on. The processor 1601 may be implemented in at least one hardware form of a DSP (Digital Signal Processing), an FPGA (Field-Programmable Gate Array), and a PLA (Programmable Logic Array). Processor 1601 may also include a main processor and a coprocessor, where the main processor is a processor for Processing data in an awake state, and is also referred to as a Central Processing Unit (CPU); a coprocessor is a low power processor for processing data in a standby state. In some embodiments, the processor 1601 may be integrated with a GPU (Graphics Processing Unit), which is responsible for rendering and drawing content that the display screen needs to display. In some embodiments, the processor 1601 may further include an AI (Artificial Intelligence) processor for processing computing operations related to machine learning.

Memory 1602 may include one or more computer-readable storage media, which may be non-transitory. The memory 1602 may also include high-speed random access memory, as well as non-volatile memory, such as one or more magnetic disk storage devices, flash memory storage devices. In some embodiments, a non-transitory computer readable storage medium in the memory 1602 is used to store at least one program code for execution by the processor 1601 to implement processes performed by a terminal in the data processing method provided by the method embodiments in the present disclosure.

In some embodiments, the terminal 1600 may also optionally include: peripheral interface 1603 and at least one peripheral. Processor 1601, memory 1602 and peripheral interface 1603 may be connected by buses or signal lines. Various peripheral devices may be connected to peripheral interface 1603 via buses, signal lines, or circuit boards. Specifically, the peripheral device includes: at least one of a radio frequency circuit 1604, a display 1605, a camera assembly 1606, audio circuitry 1607, a positioning assembly 1608, and a power supply 1609.

Peripheral interface 1603 can be used to connect at least one I/O (Input/Output) related peripheral to processor 1601 and memory 1602. In some embodiments, processor 1601, memory 1602, and peripheral interface 1603 are integrated on the same chip or circuit board; in some other embodiments, any one or two of the processor 1601, the memory 1602 and the peripheral device interface 1603 may be implemented on a separate chip or circuit board, which is not limited by this embodiment.

The Radio Frequency circuit 1604 is used for receiving and transmitting RF (Radio Frequency) signals, also called electromagnetic signals. The radio frequency circuitry 1604 communicates with communication networks and other communication devices via electromagnetic signals. The rf circuit 1604 converts the electrical signal into an electromagnetic signal to be transmitted, or converts a received electromagnetic signal into an electrical signal. Optionally, the radio frequency circuit 1604 includes: an antenna system, an RF transceiver, one or more amplifiers, a tuner, an oscillator, a digital signal processor, a codec chipset, a subscriber identity module card, and so forth. The radio frequency circuit 1604 may communicate with other terminals via at least one wireless communication protocol. The wireless communication protocols include, but are not limited to: metropolitan area networks, various generation mobile communication networks (2G, 3G, 4G, and 5G), Wireless local area networks, and/or WiFi (Wireless Fidelity) networks. In some embodiments, the radio frequency circuit 1604 may also include NFC (Near Field Communication) related circuits, which are not limited by this disclosure.

The display 1605 is used to display a UI (User Interface). The UI may include graphics, text, icons, video, and any combination thereof. When the display screen 1605 is a touch display screen, the display screen 1605 also has the ability to capture touch signals on or over the surface of the display screen 1605. The touch signal may be input to the processor 1601 as a control signal for processing. At this point, the display 1605 may also be used to provide virtual buttons and/or a virtual keyboard, also referred to as soft buttons and/or a soft keyboard. In some embodiments, the display 1605 can be one, disposed on the front panel of the terminal 1600; in other embodiments, the display screens 1605 can be at least two, respectively disposed on different surfaces of the terminal 1600 or in a folded design; in other embodiments, display 1605 can be a flexible display disposed on a curved surface or a folded surface of terminal 1600. Even further, the display 1605 may be arranged in a non-rectangular irregular pattern, i.e., a shaped screen. The Display 1605 may be made of LCD (Liquid Crystal Display), OLED (Organic light-Emitting Diode), or other materials.

The camera assembly 1606 is used to capture images or video. Optionally, camera assembly 1606 includes a front camera and a rear camera. Generally, a front camera is disposed at a front panel of the terminal, and a rear camera is disposed at a rear surface of the terminal. In some embodiments, the number of the rear cameras is at least two, and each rear camera is any one of a main camera, a depth-of-field camera, a wide-angle camera and a telephoto camera, so that the main camera and the depth-of-field camera are fused to realize a background blurring function, and the main camera and the wide-angle camera are fused to realize panoramic shooting and VR (Virtual Reality) shooting functions or other fusion shooting functions. In some embodiments, camera assembly 1606 can also include a flash. The flash lamp can be a monochrome temperature flash lamp or a bicolor temperature flash lamp. The double-color-temperature flash lamp is a combination of a warm-light flash lamp and a cold-light flash lamp, and can be used for light compensation at different color temperatures.

The audio circuitry 1607 may include a microphone and a speaker. The microphone is used for collecting sound waves of a user and the environment, converting the sound waves into electric signals, and inputting the electric signals to the processor 1601 for processing or inputting the electric signals to the radio frequency circuit 1604 to achieve voice communication. For stereo sound acquisition or noise reduction purposes, the microphones may be multiple and disposed at different locations of terminal 1600. The microphone may also be an array microphone or an omni-directional pick-up microphone. The speaker is used to convert electrical signals from the processor 1601 or the radio frequency circuit 1604 into sound waves. The loudspeaker can be a traditional film loudspeaker or a piezoelectric ceramic loudspeaker. When the speaker is a piezoelectric ceramic speaker, the speaker can be used for purposes such as converting an electric signal into a sound wave audible to a human being, or converting an electric signal into a sound wave inaudible to a human being to measure a distance. In some embodiments, the audio circuit 1607 may also include a headphone jack.

The positioning component 1608 is configured to locate a current geographic Location of the terminal 1600 for purposes of navigation or LBS (Location based Service). The positioning component 1608 may be a positioning component based on the united states GPS (Global positioning System), the chinese beidou System, the russian graves System, or the european union galileo System.

Power supply 1609 is used to provide power to the various components of terminal 1600. Power supply 1609 may be alternating current, direct current, disposable or rechargeable. When power supply 1609 includes a rechargeable battery, the rechargeable battery may support wired or wireless charging. The rechargeable battery may also be used to support fast charge technology.

In some embodiments, terminal 1600 also includes one or more sensors 1610. The one or more sensors 1610 include, but are not limited to: acceleration sensor 1611, gyro sensor 1612, pressure sensor 1613, fingerprint sensor 1614, optical sensor 1615, and proximity sensor 1616.

Acceleration sensor 1611 may detect acceleration in three coordinate axes of a coordinate system established with terminal 1600. For example, the acceleration sensor 1611 may be used to detect components of the gravitational acceleration in three coordinate axes. The processor 1601 may control the display screen 1605 to display the user interface in a landscape view or a portrait view according to the gravitational acceleration signal collected by the acceleration sensor 1611. The acceleration sensor 1611 may also be used for acquisition of motion data of a game or a user.

Gyroscope sensor 1612 can detect the organism direction and the turned angle of terminal 1600, and gyroscope sensor 1612 can gather the 3D action of user to terminal 1600 with acceleration sensor 1611 in coordination. From the data collected by the gyro sensor 1612, the processor 1601 may perform the following functions: motion sensing (such as changing the UI according to a user's tilting operation), image stabilization at the time of photographing, game control, and inertial navigation.

Pressure sensors 1613 may be disposed on the side frames of terminal 1600 and/or underlying display 1605. When the pressure sensor 1613 is disposed on the side frame of the terminal 1600, a user's holding signal of the terminal 1600 can be detected, and the processor 1601 performs left-right hand recognition or shortcut operation according to the holding signal collected by the pressure sensor 1613. When the pressure sensor 1613 is disposed at the lower layer of the display 1605, the processor 1601 controls the operability control on the UI interface according to the pressure operation of the user on the display 1605. The operability control comprises at least one of a button control, a scroll bar control, an icon control and a menu control.

The fingerprint sensor 1614 is configured to collect a fingerprint of the user, and the processor 1601 is configured to identify the user based on the fingerprint collected by the fingerprint sensor 1614, or the fingerprint sensor 1614 is configured to identify the user based on the collected fingerprint. Upon recognizing that the user's identity is a trusted identity, the processor 1601 authorizes the user to perform relevant sensitive operations including unlocking a screen, viewing encrypted information, downloading software, paying for and changing settings, etc. The fingerprint sensor 1614 may be disposed on the front, back, or side of the terminal 1600. When a physical key or vendor Logo is provided on the terminal 1600, the fingerprint sensor 1614 may be integrated with the physical key or vendor Logo.

The optical sensor 1615 is used to collect ambient light intensity. In one embodiment, the processor 1601 may control the display brightness of the display screen 1605 based on the ambient light intensity collected by the optical sensor 1615. Specifically, when the ambient light intensity is high, the display luminance of the display screen 1605 is increased; when the ambient light intensity is low, the display brightness of the display screen 1605 is adjusted down. In another embodiment, the processor 1601 may also dynamically adjust the shooting parameters of the camera assembly 1606 based on the ambient light intensity collected by the optical sensor 1615.

A proximity sensor 1616, also referred to as a distance sensor, is typically disposed on the front panel of terminal 1600. The proximity sensor 1616 is used to collect the distance between the user and the front surface of the terminal 1600. In one embodiment, the processor 1601 controls the display 1605 to switch from the light screen state to the clear screen state when the proximity sensor 1616 detects that the distance between the user and the front surface of the terminal 1600 is gradually decreased; when the proximity sensor 1616 detects that the distance between the user and the front surface of the terminal 1600 is gradually increased, the display 1605 is controlled by the processor 1601 to switch from the breath-screen state to the bright-screen state.

Those skilled in the art will appreciate that the configuration shown in fig. 16 is not intended to be limiting of terminal 1600, and may include more or fewer components than those shown, or some components may be combined, or a different arrangement of components may be employed.

Fig. 17 is a block diagram illustrating a server, according to an exemplary embodiment, where the server 1700 may have a relatively large difference due to different configurations or performances, and may include one or more processors (CPUs) 1701 and one or more memories 1702, where the one or more memories 1702 store at least one program code, and the at least one program code is loaded and executed by the one or more processors 1701 to implement the processes executed by the server in the data Processing methods provided by the above-mentioned method embodiments. Of course, the server 1700 may also have components such as a wired or wireless network interface, a keyboard, and an input/output interface, so as to perform input/output, and the server 1700 may also include other components for implementing device functions, which are not described herein.

In an exemplary embodiment, there is also provided a computer readable storage medium, such as the memory 1702, comprising program code, executable by the processor 1701 of the server 1700 to perform the data processing method described above. Alternatively, the computer-readable storage medium may be a ROM (Read-Only Memory), a RAM (Random Access Memory), a CD-ROM (Compact-Disc Read-Only Memory), a magnetic tape, a floppy disk, an optical data storage device, and the like.

In an exemplary embodiment, a computer program product is also provided, comprising a computer program which, when executed by a processor, implements the data processing method described above.

In some embodiments, the computer program according to the embodiments of the present disclosure may be executed by being deployed on one terminal or server, or executed by being deployed on a plurality of terminals or servers located at one site, or executed by being distributed on a plurality of terminals or servers distributed at a plurality of sites and interconnected through a communication network, and the plurality of terminals or servers distributed at the plurality of sites and interconnected through the communication network may constitute a block chain system.

Other embodiments of the disclosure will be apparent to those skilled in the art from consideration of the specification and practice of the disclosure disclosed herein. This disclosure is intended to cover any variations, uses, or adaptations of the disclosure following, in general, the principles of the disclosure and including such departures from the present disclosure as come within known or customary practice within the art to which the disclosure pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the disclosure being indicated by the following claims.

It will be understood that the present disclosure is not limited to the precise arrangements described above and shown in the drawings and that various modifications and changes may be made without departing from the scope thereof. The scope of the present disclosure is limited only by the appended claims.

Claims

1. A method of data processing, the method comprising:

determining service handling information for the item object based on the service contract information.

2. The data processing method according to claim 1, wherein the obtaining service contract information of the user account based on the user account carried in the service processing request includes:

3. The data processing method according to claim 1, wherein before the receiving the service processing request for the item object sent by the terminal, the method further comprises:

4. The data processing method according to claim 3, wherein the checking whether the item object satisfies a service processing condition based on the associated information of the item object carried by the access request includes at least one of:

and checking whether the issuing account number of the object belongs to a target type or not based on the issuing account number of the object, and if the issuing account number of the object belongs to the target type, determining that the object meets the service processing condition.

5. The data processing method of claim 1, wherein prior to determining service handling information for the item object based on the service contract information, the method further comprises at least one of:

checking whether the user account acquires preset data resources or not, and if the user account acquires the preset data resources, executing the step of determining service processing information of the article object based on the service contract information, wherein the data resources are used for providing corresponding service processing;

and checking whether the user account number reaches a preset condition, and if the user account number reaches the preset condition, executing the step of determining service processing information of the article object based on the service contract information.

6. The data processing method according to claim 1, wherein the determining service handling information for the item object based on the service contract information includes any one of:

if the service contract information indicates that the user account corresponds to a second service processing mode, determining second service processing information for the item object based on the second service processing mode, wherein the second service processing mode indicates that the service processing inventory is provided by a publishing platform of the item object.

7. A data processing apparatus, characterized in that the apparatus comprises:

the system comprises a receiving unit, a service processing unit and a processing unit, wherein the receiving unit is configured to execute a service processing request aiming at an article object sent by a receiving terminal, the service processing request is used for requesting to obtain service processing of the article object, and the service processing request carries a user account logged in by the terminal;

an obtaining unit configured to obtain service contract information of the user account based on the user account carried by the service processing request, wherein the service contract information is used for indicating a service processing inventory of the user account in a service contract database;

a determination unit configured to perform determination of service processing information for the item object based on the service contract information.

8. A server, characterized in that the server comprises:

one or more processors;

a memory for storing the processor executable program code;

wherein the processor is configured to execute the program code to implement the data processing method of any one of claims 1 to 6.

9. A computer-readable storage medium, characterized in that program code in the computer-readable storage medium, when executed by a processor of a server, enables the server to perform the data processing method of any one of claims 1 to 6.

10. A computer program product comprising a computer program, characterized in that the computer program realizes the data processing method of any one of claims 1 to 6 when executed by a processor of a server.