CN114091709A - Low-voltage maintenance work order processing method and device - Google Patents

Low-voltage maintenance work order processing method and device Download PDF

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Publication number
CN114091709A
CN114091709A CN202111461612.7A CN202111461612A CN114091709A CN 114091709 A CN114091709 A CN 114091709A CN 202111461612 A CN202111461612 A CN 202111461612A CN 114091709 A CN114091709 A CN 114091709A
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low
maintenance personnel
voltage equipment
acquiring
work order
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蔡广明
龙敏丽
夏文伟
吴翔翔
黄冰
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Guangdong Topway Network Co ltd
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Guangdong Topway Network Co ltd
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Abstract

The application discloses a low-voltage maintenance work order processing method and device, and the method comprises the following steps: acquiring that the low-voltage equipment fails; acquiring a list of maintenance personnel capable of maintaining the fault according to the type of the fault of the low-voltage equipment; acquiring position information of the low-voltage equipment; acquiring the current positions of all maintenance personnel in the maintenance personnel list, and selecting a first maintenance personnel closest to the position information of the low-voltage equipment; and generating a work order and sending the work order to the first maintenance personnel. The problem caused by manually dispatching the low-voltage equipment to maintain the work order is solved through the method, so that the dispatching scientificity of the work order is improved, and the possibility of shortening the maintenance time is provided.

Description

Low-voltage maintenance work order processing method and device
Technical Field
The application relates to the field of electric power data processing, in particular to a low-voltage maintenance work order processing method and device.
Background
In the power system, the low-voltage equipment is relatively prone to failure, and after the low-voltage equipment fails, a work order needs to be dispatched to maintenance personnel.
Currently, work order dispatching is performed manually, a manager dispatches a work order to a maintenance worker according to the type of the fault of the low-voltage equipment and the capability of the maintenance worker, and the work order dispatching mode does not consider the current condition of the maintenance worker, so that the dispatched work order cannot be responded in real time.
Disclosure of Invention
The embodiment of the application provides a low-voltage maintenance work order processing method and device, and aims to at least solve the problem caused by manual dispatching of a low-voltage equipment maintenance work order.
According to one aspect of the present application, there is provided a low-pressure maintenance work order processing method, including: acquiring that the low-voltage equipment fails; acquiring a list of maintenance personnel capable of maintaining the fault according to the type of the fault of the low-voltage equipment; acquiring the position information of the low-voltage equipment, wherein the identification information of the first equipment is acquired, the identification information is input into a system for storing BIM data of a building information model, and the position information of the low-voltage equipment is retrieved from the system for storing BIM data; the BIM data in the system for saving the BIM data is input into the system when the low-voltage equipment is installed, and the BIM data of the low-voltage equipment comprises: the low-voltage equipment fault diagnosis method comprises the following steps of obtaining parameters of the low-voltage equipment, installation positions of the low-voltage equipment, manufacturers of the low-voltage equipment, installation time of the low-voltage equipment and fault information when the low-voltage equipment fails last time; acquiring the current positions of all maintenance personnel in the maintenance personnel list, and selecting a first maintenance personnel closest to the position information of the low-voltage equipment; and generating a work order and sending the work order to the first maintenance personnel.
Further, the obtaining of the current locations of all the maintenance personnel in the list of the maintenance personnel comprises: acquiring identification information of all maintenance personnel in the maintenance personnel list; and acquiring the current position of the maintenance personnel corresponding to each identification information.
Further, selecting the first maintenance person closest to the location information of the low voltage device includes: acquiring the states of all maintenance personnel in the list; and selecting the first maintenance personnel closest to the position information of the low-voltage equipment from the maintenance personnel in idle state.
Further, generating and sending a work order to the first maintenance person comprises: and sending the work order to a plurality of first maintenance personnel under the condition that the first maintenance personnel closest to the position information of the first equipment are a plurality of first maintenance personnel.
Further, the work order includes at least one of: location information of the low voltage device, type of failure of the low voltage device, expected repair completion time.
According to another aspect of the present application, there is also provided a low-pressure maintenance work order processing apparatus including: the first acquisition module is used for acquiring that the low-voltage equipment fails; the second acquisition module is used for acquiring a list of maintenance personnel capable of maintaining the fault according to the type of the fault of the low-voltage equipment; the third acquisition module is used for acquiring the position information of the low-voltage equipment, acquiring the identification information of the first equipment, inputting the identification information into a system for storing BIM data of a building information model, and retrieving the position information of the low-voltage equipment from the system for storing the BIM data; the BIM data in the system for saving the BIM data is input into the system when the low-voltage equipment is installed, and the BIM data of the low-voltage equipment comprises: the low-voltage equipment fault diagnosis method comprises the following steps of obtaining parameters of the low-voltage equipment, installation positions of the low-voltage equipment, manufacturers of the low-voltage equipment, installation time of the low-voltage equipment and fault information when the low-voltage equipment fails last time; the selection module is used for acquiring the current positions of all maintenance personnel in the maintenance personnel list and selecting the first maintenance personnel closest to the position information of the low-voltage equipment; and the sending module is used for generating a work order and sending the work order to the first maintenance personnel.
Further, the selection module is configured to: acquiring identification information of all maintenance personnel in the maintenance personnel list; and acquiring the current position of the maintenance personnel corresponding to each identification information.
Further, the selection module is configured to: acquiring the states of all maintenance personnel in the list; and selecting the first maintenance personnel closest to the position information of the low-voltage equipment from the maintenance personnel in idle state.
Further, the sending module is configured to: and sending the work order to a plurality of first maintenance personnel under the condition that the first maintenance personnel closest to the position information of the first equipment are a plurality of first maintenance personnel.
Further, the work order includes at least one of: location information of the low voltage device, type of failure of the low voltage device, expected repair completion time.
In the embodiment of the application, the fault of the low-voltage equipment is acquired; acquiring a list of maintenance personnel capable of maintaining the fault according to the type of the fault of the low-voltage equipment; acquiring the position information of the low-voltage equipment, wherein the identification information of the first equipment is acquired, the identification information is input into a system for storing BIM data of a building information model, and the position information of the low-voltage equipment is retrieved from the system for storing BIM data; the BIM data in the system for saving the BIM data is input into the system when the low-voltage equipment is installed, and the BIM data of the low-voltage equipment comprises: the low-voltage equipment fault diagnosis method comprises the following steps of obtaining parameters of the low-voltage equipment, installation positions of the low-voltage equipment, manufacturers of the low-voltage equipment, installation time of the low-voltage equipment and fault information when the low-voltage equipment fails last time; acquiring the current positions of all maintenance personnel in the maintenance personnel list, and selecting a first maintenance personnel closest to the position information of the low-voltage equipment; and generating a work order and sending the work order to the first maintenance personnel. The problem caused by manually dispatching the low-voltage equipment to maintain the work order is solved through the method, so that the dispatching scientificity of the work order is improved, and the possibility of shortening the maintenance time is provided.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this application, illustrate embodiments of the application and, together with the description, serve to explain the application and are not intended to limit the application. In the drawings:
FIG. 1 is a flow chart of a low pressure maintenance work order processing method according to an embodiment of the present application.
Detailed Description
It should be noted that the embodiments and features of the embodiments in the present application may be combined with each other without conflict. The present application will be described in detail below with reference to the embodiments with reference to the attached drawings.
It should be noted that the steps illustrated in the flowcharts of the figures may be performed in a computer system such as a set of computer-executable instructions and that, although a logical order is illustrated in the flowcharts, in some cases, the steps illustrated or described may be performed in an order different than presented herein.
In this embodiment, a low-pressure maintenance work order processing method is provided, and fig. 1 is a flowchart of the low-pressure maintenance work order processing method according to the embodiment of the present application, and as shown in fig. 1, the flowchart includes the following steps:
step S102, acquiring that the low-voltage equipment has faults;
step S104, acquiring a list of maintenance personnel capable of maintaining the fault according to the type of the fault of the low-voltage equipment;
as an embodiment that can be added, the time required for repairing the fault can be obtained according to the type of the fault, and the time required for repairing the fault can also be recorded in the work order. Acquiring time required to repair a fault based on the fault includes: acquiring all the work orders of the type in the historical data, wherein the time from sending the work orders to finishing the work orders is recorded in the work orders, and the time from sending the work orders to finishing the work orders is acquired as the time for repairing the type of faults; the average time of the time to repair the type of fault in all of the type of work orders is taken as the time required to repair the fault.
Step S106, acquiring the position information of the low-voltage equipment, wherein the identification information of the first equipment is acquired, the identification information is input into a system for storing BIM data of a building information model, and the position information of the low-voltage equipment is retrieved from the system for storing the BIM data; the BIM data in the system for saving the BIM data is input into the system when the low-voltage equipment is installed, and the BIM data of the low-voltage equipment comprises: the low-voltage equipment fault diagnosis method comprises the following steps of obtaining parameters of the low-voltage equipment, installation positions of the low-voltage equipment, manufacturers of the low-voltage equipment, installation time of the low-voltage equipment and fault information when the low-voltage equipment fails last time;
step S108, acquiring the current positions of all maintenance personnel in the maintenance personnel list, and selecting a first maintenance personnel closest to the position information of the low-voltage equipment;
there are many ways to obtain the location, for example, the identification information of all the maintainers in the list of the maintainers can be obtained; and acquiring the current position of the maintenance personnel corresponding to each identification information.
In one embodiment, the status of all maintenance personnel in the list may be obtained; and selecting the first maintenance personnel closest to the position information of the low-voltage equipment from the maintenance personnel in idle state.
As another alternative embodiment, if the statuses of all the maintenance personnel are the status of processing the work order, a first priority of the fault in the work order being processed by the first maintenance personnel closest to the location of the low-voltage device is obtained, a second priority of the fault of the low-voltage device is obtained, and if the second priority is higher than the first priority, the work order is sent to the first maintenance personnel closest to the location of the low-voltage device.
And under the condition that the second priority is lower than or equal to the first priority, acquiring a third priority of the fault in the work order which is processed by the maintenance personnel second near the position of the low-voltage equipment, judging the second priority and the third priority, and selecting the maintenance personnel which is lower than the maintenance personnel in the second priority and closest to the position of the low-voltage equipment in the work order which is processed by the maintenance personnel.
And step S110, generating a work order and sending the work order to the first maintenance personnel.
In an optional manner, when there are a plurality of first maintenance persons closest to the location information of the first device, the work order is sent to the plurality of first maintenance persons.
After the work order is sent to the first maintenance personnel, response information sent by each first maintenance personnel is obtained, wherein each response information comprises the time that the first maintenance personnel can reach the low-voltage equipment and the time that the low-voltage equipment is maintained; and selecting one first maintenance worker from the plurality of first maintenance workers according to the response information sent by each first maintenance worker, and sending the work order to the selected first maintenance worker.
As another optional implementation manner, after the work order is sent to the first maintenance person, a timer is started, after the photo of the first device sent back by the first maintenance person is received, the state of the low-voltage device in the photo is recognized, and if the state of the low-voltage device is recognized to be normal, the timer is stopped. And acquiring the time of the timer, and taking the time as the time required for maintaining the fault.
Identifying whether the low voltage device is in a normal state may include a variety of ways. For example, machine learning may be employed. The machine learning model can be obtained by training multiple sets of training data, wherein each set of training data in the multiple sets of training data comprises input data and output data, the input data is a picture of the low-voltage equipment, and the output data is used for identifying whether the low-voltage equipment in the picture is in a normal state or not. After training, a photo can be sent to the machine learning model, and the output content of the model is whether the low-voltage equipment is in a normal state or not.
The content of the work order may include a wide variety of information, for example, the work order includes at least one of: location information of the low voltage device, type of failure of the low voltage device, expected repair completion time.
The method solves the problem caused by manually dispatching the low-voltage equipment to maintain the work order, thereby improving the dispatching scientificity of the work order and providing possibility for shortening the maintenance time.
In this embodiment, an electronic device is provided, comprising a memory in which a computer program is stored and a processor configured to run the computer program to perform the method in the above embodiments.
The programs described above may be run on a processor or may also be stored in memory (or referred to as computer-readable media), which includes both non-transitory and non-transitory, removable and non-removable media, that implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), Static Random Access Memory (SRAM), Dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), Digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices, or any other non-transmission medium that can be used to store information that can be accessed by a computing device. As defined herein, a computer readable medium does not include a transitory computer readable medium such as a modulated data signal and a carrier wave.
These computer programs may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks, and corresponding steps may be implemented by different modules.
Such an apparatus or system is provided in this embodiment. This low pressure maintenance work order processing apparatus includes: the first acquisition module is used for acquiring that the low-voltage equipment fails; the second acquisition module is used for acquiring a list of maintenance personnel capable of maintaining the fault according to the type of the fault of the low-voltage equipment; the third acquisition module is used for acquiring the position information of the low-voltage equipment, acquiring the identification information of the first equipment, inputting the identification information into a system for storing BIM data of a building information model, and retrieving the position information of the low-voltage equipment from the system for storing the BIM data; the BIM data in the system for saving the BIM data is input into the system when the low-voltage equipment is installed, and the BIM data of the low-voltage equipment comprises: the low-voltage equipment fault diagnosis method comprises the following steps of obtaining parameters of the low-voltage equipment, installation positions of the low-voltage equipment, manufacturers of the low-voltage equipment, installation time of the low-voltage equipment and fault information when the low-voltage equipment fails last time; the selection module is used for acquiring the current positions of all maintenance personnel in the maintenance personnel list and selecting the first maintenance personnel closest to the position information of the low-voltage equipment; and the sending module is used for generating a work order and sending the work order to the first maintenance personnel.
The system or the apparatus is used for implementing the functions of the method in the foregoing embodiments, and each module in the system or the apparatus corresponds to each step in the method, which has been described in the method and is not described herein again.
For example, the selection module is configured to: acquiring identification information of all maintenance personnel in the maintenance personnel list; and acquiring the current position of the maintenance personnel corresponding to each identification information. Optionally, the selection module is configured to: acquiring the states of all maintenance personnel in the list; and selecting the first maintenance personnel closest to the position information of the low-voltage equipment from the maintenance personnel in idle state.
For another example, the sending module is configured to: and sending the work order to a plurality of first maintenance personnel under the condition that the first maintenance personnel closest to the position information of the first equipment are a plurality of first maintenance personnel. Optionally, the work order includes at least one of: location information of the low voltage device, type of failure of the low voltage device, expected repair completion time.
The problem caused by manually dispatching the low-voltage equipment to maintain the work order is solved through the embodiment, so that the dispatching scientificity of the work order is improved, and the possibility of shortening the maintenance time is provided.
The above are merely examples of the present application and are not intended to limit the present application. Various modifications and changes may occur to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the scope of the claims of the present application.

Claims (10)

1. A low-pressure maintenance work order processing method is characterized by comprising the following steps:
acquiring that the low-voltage equipment fails;
acquiring a list of maintenance personnel capable of maintaining the fault according to the type of the fault of the low-voltage equipment;
acquiring the position information of the low-voltage equipment, wherein the identification information of the first equipment is acquired, the identification information is input into a system for storing BIM data of a building information model, and the position information of the low-voltage equipment is retrieved from the system for storing BIM data; the BIM data in the system for saving the BIM data is input into the system when the low-voltage equipment is installed, and the BIM data of the low-voltage equipment comprises: the low-voltage equipment fault diagnosis method comprises the following steps of obtaining parameters of the low-voltage equipment, installation positions of the low-voltage equipment, manufacturers of the low-voltage equipment, installation time of the low-voltage equipment and fault information when the low-voltage equipment fails last time;
acquiring the current positions of all maintenance personnel in the maintenance personnel list, and selecting a first maintenance personnel closest to the position information of the low-voltage equipment;
and generating a work order and sending the work order to the first maintenance personnel.
2. The method of claim 1, wherein obtaining the current locations of all maintenance personnel in the list of maintenance personnel comprises:
acquiring identification information of all maintenance personnel in the maintenance personnel list;
and acquiring the current position of the maintenance personnel corresponding to each identification information.
3. The method of claim 1, wherein selecting the first maintenance person closest to the location information of the low voltage device comprises:
acquiring the states of all maintenance personnel in the list;
and selecting the first maintenance personnel closest to the position information of the low-voltage equipment from the maintenance personnel in idle state.
4. The method of claim 3, wherein generating and sending a work order to the first maintenance person comprises:
and sending the work order to a plurality of first maintenance personnel under the condition that the first maintenance personnel closest to the position information of the first equipment are a plurality of first maintenance personnel.
5. The method of any of claims 1 to 4, wherein the work order comprises at least one of: location information of the low voltage device, type of failure of the low voltage device, expected repair completion time.
6. A low pressure maintenance work order processing apparatus, comprising:
the first acquisition module is used for acquiring that the low-voltage equipment fails;
the second acquisition module is used for acquiring a list of maintenance personnel capable of maintaining the fault according to the type of the fault of the low-voltage equipment;
the third acquisition module is used for acquiring the position information of the low-voltage equipment, acquiring the identification information of the first equipment, inputting the identification information into a system for storing BIM data of a building information model, and retrieving the position information of the low-voltage equipment from the system for storing the BIM data; the BIM data in the system for saving the BIM data is input into the system when the low-voltage equipment is installed, and the BIM data of the low-voltage equipment comprises: the low-voltage equipment fault diagnosis method comprises the following steps of obtaining parameters of the low-voltage equipment, installation positions of the low-voltage equipment, manufacturers of the low-voltage equipment, installation time of the low-voltage equipment and fault information when the low-voltage equipment fails last time;
the selection module is used for acquiring the current positions of all maintenance personnel in the maintenance personnel list and selecting the first maintenance personnel closest to the position information of the low-voltage equipment;
and the sending module is used for generating a work order and sending the work order to the first maintenance personnel.
7. The apparatus of claim 6, wherein the selection module is configured to:
acquiring identification information of all maintenance personnel in the maintenance personnel list;
and acquiring the current position of the maintenance personnel corresponding to each identification information.
8. The apparatus of claim 6, wherein the selection module is configured to:
acquiring the states of all maintenance personnel in the list;
and selecting the first maintenance personnel closest to the position information of the low-voltage equipment from the maintenance personnel in idle state.
9. The apparatus of claim 8, wherein the sending module is configured to:
and sending the work order to a plurality of first maintenance personnel under the condition that the first maintenance personnel closest to the position information of the first equipment are a plurality of first maintenance personnel.
10. The apparatus of any of claims 6 to 9, wherein the work order comprises at least one of: location information of the low voltage device, type of failure of the low voltage device, expected repair completion time.
CN202111461612.7A 2021-12-03 2021-12-03 Low-voltage maintenance work order processing method and device Pending CN114091709A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN202111461612.7A CN114091709A (en) 2021-12-03 2021-12-03 Low-voltage maintenance work order processing method and device

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202111461612.7A CN114091709A (en) 2021-12-03 2021-12-03 Low-voltage maintenance work order processing method and device

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CN114091709A true CN114091709A (en) 2022-02-25

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Country Status (1)

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CN (1) CN114091709A (en)

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