CN113989991A - Express cabinet fault processing method and device and storage medium - Google Patents

Express cabinet fault processing method and device and storage medium Download PDF

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Publication number
CN113989991A
CN113989991A CN202111214928.6A CN202111214928A CN113989991A CN 113989991 A CN113989991 A CN 113989991A CN 202111214928 A CN202111214928 A CN 202111214928A CN 113989991 A CN113989991 A CN 113989991A
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China
Prior art keywords
grid
fault
cabinet
failure
cell
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Pending
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CN202111214928.6A
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Chinese (zh)
Inventor
龚湖北
彭立
李哲
陈文祥
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Shenzhen Fengchao Network Technology Co ltd
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Shenzhen Fengchao Network Technology Co ltd
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Priority to CN202111214928.6A priority Critical patent/CN113989991A/en
Publication of CN113989991A publication Critical patent/CN113989991A/en
Pending legal-status Critical Current

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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/10—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
    • G07F17/12—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned
    • G07F17/13—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned the containers being a postal pick-up locker
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/20—Administration of product repair or maintenance
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F9/00—Details other than those peculiar to special kinds or types of apparatus
    • G07F9/002—Vending machines being part of a centrally controlled network of vending machines
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F9/00—Details other than those peculiar to special kinds or types of apparatus
    • G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus
    • G07F9/026—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F9/00—Details other than those peculiar to special kinds or types of apparatus
    • G07F9/10—Casings or parts thereof, e.g. with means for heating or cooling
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16Y—INFORMATION AND COMMUNICATION TECHNOLOGY SPECIALLY ADAPTED FOR THE INTERNET OF THINGS [IoT]
    • G16Y10/00—Economic sectors
    • G16Y10/45—Commerce
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16Y—INFORMATION AND COMMUNICATION TECHNOLOGY SPECIALLY ADAPTED FOR THE INTERNET OF THINGS [IoT]
    • G16Y20/00—Information sensed or collected by the things
    • G16Y20/20—Information sensed or collected by the things relating to the thing itself
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16Y—INFORMATION AND COMMUNICATION TECHNOLOGY SPECIALLY ADAPTED FOR THE INTERNET OF THINGS [IoT]
    • G16Y40/00—IoT characterised by the purpose of the information processing
    • G16Y40/10—Detection; Monitoring
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16Y—INFORMATION AND COMMUNICATION TECHNOLOGY SPECIALLY ADAPTED FOR THE INTERNET OF THINGS [IoT]
    • G16Y40/00—IoT characterised by the purpose of the information processing
    • G16Y40/30—Control
    • G16Y40/35—Management of things, i.e. controlling in accordance with a policy or in order to achieve specified objectives
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16Y—INFORMATION AND COMMUNICATION TECHNOLOGY SPECIALLY ADAPTED FOR THE INTERNET OF THINGS [IoT]
    • G16Y40/00—IoT characterised by the purpose of the information processing
    • G16Y40/40—Maintenance of things

Abstract

The embodiment of the invention discloses a method and a device for processing faults of an express delivery cabinet and a storage medium. The terminal processing method for the faults of the express delivery cabinet comprises the following steps: recording the number of grid faults of the grid; comparing the grid fault frequency with a fault frequency threshold value; if the grid failure times are larger than or equal to the failure time threshold, reporting the grid as a failure grid to a manager; and disabling the corresponding fault cell according to a fault cell sealing instruction issued by the manager. The embodiment of the invention can realize the automatic reporting of the fault grid. According to the embodiment of the invention, the automation degree of fault processing of the express cabinet is improved, the accuracy of grid forbidding is further improved, the labor cost is reduced, and the user experience is improved.

Description

Express cabinet fault processing method and device and storage medium
Technical Field
The embodiment of the invention relates to an express cabinet technology, in particular to a method and a device for processing faults of an express cabinet and a storage medium.
Background
With the development of economy and the progress of science and technology, the express delivery of goods gradually becomes a popular choice for people. Express cabinets are therefore also widely spread.
However, the grid of the express cabinet often fails due to frequent use, and in the prior art, to solve the problem, only a cabinet administrator logs in the cabinet system to set a certain idle grid as a forbidden grid, forbids service use, and logs in the cabinet system to recover the grid for use after the problem is solved. The method strongly depends on manual judgment of cabinet management personnel, and needs to consume more manpower and time.
Disclosure of Invention
The invention provides a processing method, a processing device and a storage medium for express cabinet faults, which are used for improving the automation degree of express cabinet fault processing and improving the accuracy of grid forbidden. And then reduce the human cost, improve user experience.
In a first aspect, an embodiment of the present invention provides a method for processing a fault of an express delivery cabinet by a terminal, where the method includes:
recording the number of grid faults of the grid;
comparing the grid failure times with a failure time threshold;
if the grid failure frequency is larger than or equal to the failure frequency threshold, reporting the grid to a manager as a failure grid;
and disabling the corresponding fault cell according to a fault cell sealing instruction issued by the manager.
Optionally, the recording the number of times of the cell failure of the cell includes:
and if the grid is not opened or closed to a preset number of times continuously according to the grid action instruction, adding one to the grid fault number of the grid.
Optionally, the disabling the corresponding fault cell according to the fault cell sealing instruction issued by the manager includes:
responding to the fault cell sealing instruction, detecting whether articles exist in the fault cell, and if not, forbidding the fault cell.
In a second aspect, an embodiment of the present invention further provides a management-side processing method for a fault of an express delivery cabinet, including:
receiving information of a fault cell;
and responding to the information of the fault cell, and generating and issuing a fault cell box sealing instruction. Optionally, the generating and issuing a fault cell sealing instruction includes:
and confirming whether articles exist in the fault cell according to system records, and if not, issuing a fault cell box sealing instruction.
Optionally, the method further includes:
acquiring the number of the forbidden fault grids of the express delivery cabinet;
and if the number of the disabled fault grids reaches or exceeds a rejection threshold value, generating a rejection work order.
In a third aspect, an embodiment of the present invention further provides a method for handling a fault of an express delivery cabinet, where the method includes:
the express cabinet records the grid fault times of the grids;
comparing the grid failure times with a failure time threshold;
if the grid failure frequency is larger than or equal to the failure frequency threshold, reporting the grid to a manager as a failure grid;
the manager receives the information of the fault grid;
responding to the information of the fault cell, and generating and issuing a fault cell box sealing instruction to the express cabinet;
and the express cabinet forbids the corresponding fault cell according to the received fault cell sealing instruction.
In a fourth aspect, an embodiment of the present invention further provides a terminal processing device for a fault of an express delivery cabinet, including:
the terminal processing device is used for recording the grid fault times of the grid;
comparing the grid failure times with a failure time threshold;
if the grid failure frequency is larger than or equal to the failure frequency threshold, reporting the grid to a manager as a failure grid;
and disabling the corresponding fault cell according to a fault cell sealing instruction issued by the manager.
Optionally, the terminal processing apparatus includes:
and the grid port detection module is used for responding to the fault grid port box sealing instruction, detecting whether articles exist in the fault grid port or not, and if not, forbidding the fault grid port.
In a fifth aspect, an embodiment of the present invention further provides a management-side processing apparatus for a fault of an express delivery cabinet, including:
the management terminal processing device is used for receiving information of a fault cell;
and responding to the information of the fault cell, and generating and issuing a fault cell box sealing instruction.
Optionally, the management-side processing device includes:
and the grid state determining module is used for determining whether articles exist in the fault grid according to system records, and if not, issuing a fault grid box sealing instruction.
Optionally, the method further includes:
the scrap judging module is used for acquiring the number of the forbidden fault grids of the express cabinet;
and if the number of the disabled fault grids reaches or exceeds a rejection threshold value, generating a rejection work order.
In a sixth aspect, an embodiment of the present invention further provides an express delivery cabinet, including:
one or more processors;
storage means for storing one or more programs;
a cabinet comprising a plurality of compartments;
when the one or more programs are executed by the one or more processors, the one or more processors are enabled to realize the terminal processing method for the express cabinet fault.
In a seventh aspect, an embodiment of the present invention further provides an express cabinet manager, including:
one or more processors;
storage means for storing one or more programs;
when the one or more programs are executed by the one or more processors, the one or more processors are enabled to implement the express cabinet failure management method as described in any one of the above.
In an eighth aspect, an embodiment of the present invention further provides a computer-readable storage medium, on which a computer program is stored, where the computer program, when executed by a processor, implements any one of the above-mentioned terminal processing method for a fault of an express delivery cabinet, or any one of the above-mentioned management method for a fault of an express delivery cabinet.
The embodiment of the invention comprises recording the grid failure times of the grid; comparing the grid fault frequency with a fault frequency threshold value; if the grid failure times are larger than or equal to the failure time threshold, reporting the grid as a failure grid to a manager; and disabling the corresponding fault cell according to a fault cell sealing instruction issued by the manager. By the embodiment of the invention, the automatic reporting of the fault cell can be realized, and the remote box sealing is carried out according to the processing result of the fault cell. According to the embodiment of the invention, the automation degree of fault processing of the express cabinet is improved, the accuracy of grid forbidding is further improved, the labor cost is reduced, and the user experience is improved.
Drawings
Fig. 1 is a flowchart of a terminal processing method for a fault of an express delivery cabinet according to an embodiment of the present invention;
fig. 2 is a flowchart of a management-side processing method for a fault of an express delivery cabinet according to an embodiment of the present invention;
fig. 3 is a flowchart of another management-side processing method for a fault of an express delivery cabinet according to an embodiment of the present invention;
fig. 4 is a flowchart of a method for handling a fault of an express delivery cabinet according to an embodiment of the present invention;
fig. 5 is a schematic structural diagram of a terminal processing device for a fault of an express delivery cabinet according to an embodiment of the present invention;
fig. 6 is a schematic structural diagram of another terminal processing device for failure of an express delivery cabinet according to an embodiment of the present invention;
fig. 7 is a schematic structural diagram of another terminal processing device for failure of an express delivery cabinet according to an embodiment of the present invention.
Detailed Description
The present invention will be described in further detail with reference to the accompanying drawings and examples. It is to be understood that the specific embodiments described herein are merely illustrative of the invention and are not limiting of the invention. It should be further noted that, for the convenience of description, only some of the structures related to the present invention are shown in the drawings, not all of the structures.
Fig. 1 is a flowchart of a terminal processing method for a fault of an express delivery cabinet according to an embodiment of the present invention, and refer to fig. 1. The embodiment of the invention provides a terminal processing method for express cabinet faults, which comprises the following steps:
s11: recording the number of grid faults of the grid;
the method for determining the grid fault can be determined according to actual needs. For example, when the user takes the express item in front of the express delivery cabinet but fails to take the express item out smoothly, the fault declaration can be performed in a telephone communication mode. In the telephone communication process, an operator can send door opening information to the express cabinet serving as a terminal through the background according to the requirement of a user, and if the user feeds back that the door opening fails, the number of times of grid faults corresponding to grids of the express cabinet is increased by one.
Optionally, it may also be detected whether the cell is opened or closed according to the cell action instruction. And if the grid is not opened or closed to the preset times continuously according to the grid action command, adding one to the grid fault times of the grid. The preset times can be determined according to actual needs. On the basis of adding one to the number of times of grid faults of the grid, a grid fault page can be displayed through a display screen of the express cabinet, and the grid fault page can include information for prompting a user that the grid needs to be replaced when storing a piece of goods and needs to be contacted with an administrator for field processing when taking the piece of goods. And may also include the contact details of the administrator. Or the information is broadcasted in a voice broadcasting mode.
S12: comparing the grid fault frequency with a fault frequency threshold value;
the failure frequency threshold value can be determined according to one or more of the model number of the cabinet machine, the service life of the cabinet machine or the door opening and closing frequency of the grille opening and closing. Optionally, the service life of the cabinet or the number of times of opening and closing the door of the grille opening are both inversely proportional to the threshold of the number of times of failure. The failure time threshold value can also be reduced along with the service life of the cabinet or the increase of the door opening and closing times of the grille. For example, the used period of the cabinet machine can be only used as the basis for determining the fault frequency threshold, and when the used period of the cabinet machine is 3-5 years, the fault frequency threshold is that three faults occur per hundred times of door opening and closing; when the service life of the cabinet machine is 5 years, the failure frequency threshold value is that the door is opened and closed once every hundred times.
S13: if the grid failure times are larger than or equal to the failure time threshold, reporting the grid as a failure grid to a manager;
the information reported to the manager may include the cabinet number of the express cabinet where the failure cell is located, the cell number of the failure cell, the time of occurrence of the failure, the number of times of cell failures of the failure cell, and the like. The embodiment of the invention is not limited to specific contents, and can be determined according to actual needs.
S14: and disabling the corresponding fault cell according to a fault cell sealing instruction issued by the manager.
Optionally, the step may further include: responding to a fault cell sealing instruction, detecting whether articles exist in the fault cell, and if not, forbidding the fault cell. If yes, information that articles exist in the fault grid is uploaded to the manager, the manager informs the manager that the articles are taken out from the cabinet machine, and the corresponding fault grid is forbidden remotely after the articles are taken out. Because the above-mentioned mode relies on the sensor that sets up in the grid in order to detect the grid idle state, consequently this scheme is applicable to the express delivery cabinet that has the sensor that can detect the grid idle state in the grid. By means of the method, articles such as express packages can be prevented from being locked in forbidden lattices, and article safety is guaranteed.
The method can be realized by running specific software through a controller loaded on the terminal. For example, the system can be realized by a controller on an express cabinet and an APP at the end of the cabinet. By implementing the embodiment of the invention, the terminal can automatically report the fault cell and automatically disable the fault cell according to the issued instruction. The method is suitable for cabinet machines with high replacement and maintenance cost of the express cabinet grids, avoids repeated use of the grids with high failure rate by users through the mode of sealing the forbidden fault grids, improves the experience of the users on the cabinet machines, and effectively guarantees the safety of the articles in the grids.
Fig. 2 is a flowchart of a management-side processing method for a fault of an express delivery cabinet according to an embodiment of the present invention, and refer to fig. 2. On the other hand, the embodiment of the invention also provides a management terminal processing method for the faults of the express delivery cabinet, which comprises the following steps:
s21: receiving information of a fault cell;
the information of the fault grid can include the cabinet number of the express cabinet where the fault grid is located, the grid number of the fault grid, the time of the fault occurrence, the grid fault frequency of the fault grid and the like.
S22: and responding to the information of the fault cell, and generating and issuing a fault cell box sealing instruction.
Wherein the manager as the management side may include a plurality of parts. For example, may include a monitoring platform, a cabinet architecture (CBS), and an operation and maintenance work order system. The monitoring platform refers to an Internet of things index monitoring platform and a rule setting platform. A cabinet-based system (CBS) is a system that can notify other systems such as a work order and customer service of information related to an express delivery cabinet. An operation and maintenance work order system is a system capable of creating and issuing an operation and maintenance work order, which may be run on a personal computer or a mobile device. The manager may perform this step as follows: and when the CBS acquires the information of the fault grid, automatically triggering the box sealing operation and maintenance work order. The operation and maintenance work order system establishes a corresponding work order type (namely a fault lattice box sealing work order) according to the information of the CBS, and informs an operation and maintenance manager of the corresponding express cabinet through a specific APP operation and maintenance tool. And clicking to confirm the sealing box by the operation and maintenance manager according to the express cabinet type and the sealing box work order prompt information. And the operation and maintenance work order system informs the CBS of the forbidden state of the grid of the express cabinet, and the CBS issues the forbidden state to the APP at the end of the express cabinet.
Optionally, the APP of the express cabinet disables the lattice, and a successful disabling result flag may be returned. When the user used this express delivery cabinet to access article, the forbidden lattice of this quilt was no longer transferred to the express delivery cabinet, avoided the user to use the lattice that frequently breaks down.
Optionally, when the failure of the grid does not reach the threshold, the remote sealing entrance is not set, so that the advantage of setting is that large-area sealing caused by the system being attacked or being maliciously used by people is avoided.
Optionally, the step of generating and issuing a fail bin sealing instruction includes:
and confirming whether articles exist in the fault cell according to the system record, and if not, issuing a fault cell box sealing instruction. If yes, prompting an administrator to go to the express cabinet to take out the express, sending information that the grid express is taken out to the management end by the express cabinet after the administrator takes out the express, and executing box sealing according to a fault grid box sealing instruction sent by the management end. The management end can issue a fault cell sealing instruction to the express cabinet after receiving the information that the cell express is taken out from the express cabinet. The manager can additionally commit the taken express mail. For example, the taken-out express mails can be put into other usable grids, and an administrator controls the management end to record and inform the user that the express mails are put into other grids through the mobile phone APP. The system records can be inquired to determine whether express packages exist in the fault grid, and if the storage records of the packages stored in the fault grid for the last time are inquired, but the taking records of the packages are not inquired, the fact that articles exist in the fault grid is determined. And if the storage record of the package stored in the fault grid for the last time is inquired and the taking record of the package is also inquired, judging that no article exists in the fault grid. The mode ensures that the articles are safe and not lost.
Fig. 3 is a flowchart of another express cabinet fault management processing method according to an embodiment of the present invention, and refer to fig. 3. On the basis of the previous embodiment, the management-side processing method for the faults of the express delivery cabinet further comprises the following steps:
s23: acquiring the number of forbidden fault grids of the express cabinet;
s24: if the number of disabled faulty grids reaches or exceeds the scrap threshold, a scrap work order is generated.
The method can be carried out in the following way: after a certain cell of the express cabinet is sealed by a remote box, the monitoring platform is matched with the forbidden cell number of the express cabinet to judge whether the forbidden cell number of the express cabinet reaches the scrapping threshold value of the auxiliary cabinet or the whole cabinet of the express cabinet, and if the forbidden cell number of the express cabinet reaches the scrapping threshold value, the CBS is informed to scrap the auxiliary cabinet or the whole cabinet of the express cabinet. Wherein the discard threshold can be determined according to actual needs. And the CBS informs the operation and maintenance work order system to create and issue a scrapped work order. And then, a scrapping work order is created and issued by the operation and maintenance work order system, and an operation and maintenance manager of the express cabinet is informed to go to the express cabinet to clear the cabinet and scrap the express cabinet. Optionally, the operation and maintenance work order system can inform the operation and maintenance manager of the express cabinet to go to the express cabinet to clear the cabinet and scrap the express cabinet through a specific APP.
Can monitor express delivery cabinet state automatically through above-mentioned mode to send the express delivery cabinet by oneself and scrap the work order. When saving managers, avoided the too few condition of available bin of express delivery cabinet to take place, promoted user experience.
Fig. 4 is a flowchart of a method for processing a fault of an express delivery cabinet according to an embodiment of the present invention, and refer to fig. 4. On the other hand, the embodiment of the invention also provides a method for processing the faults of the express delivery cabinet, which is suitable for an intelligent express delivery cabinet system, wherein the express delivery cabinet system comprises the express delivery cabinet and a corresponding manager, and bidirectional communication can be realized between the express delivery cabinet and the manager, and the method for processing the faults of the express delivery cabinet comprises the following steps:
s31: the express cabinet records the grid fault times of the grids;
s32: comparing the grid fault frequency with a fault frequency threshold value;
s33: if the grid failure times are larger than or equal to the failure time threshold, reporting the grid as a failure grid to a manager;
s34: the manager receives the information of the fault grid;
s35: responding to the information of the fault cell, and generating and issuing a fault cell box sealing instruction to the express cabinet;
s36: and the express cabinet forbids the corresponding fault lattice according to the received fault lattice box sealing instruction.
Among them, steps S31, S32, S33, and S36 may be performed by the courier cabinet, and steps S34 and S35 may be performed by the manager.
Fig. 5 is a schematic structural diagram of a terminal processing device for a fault of an express delivery cabinet according to an embodiment of the present invention, and refer to fig. 5. On the other hand, the embodiment of the present invention further provides a terminal processing device for a fault of an express delivery cabinet, where the processing device may be built in the express delivery cabinet, and the processing device includes:
a terminal processing device 10 for recording the number of grid failures of the grid;
comparing the grid fault frequency with a fault frequency threshold value;
if the grid failure times are larger than or equal to the failure time threshold, reporting the grid as a failure grid to a manager;
and disabling the corresponding fault cell according to a fault cell sealing instruction issued by the manager.
The terminal processing device for the express cabinet fault provided by the embodiment of the invention can execute the terminal processing method for the express cabinet fault provided by any embodiment of the invention, and has corresponding functional modules and beneficial effects of the execution method.
Fig. 6 is a schematic structural diagram of another terminal processing device for failure of an express delivery cabinet according to an embodiment of the present invention, and refer to fig. 6. Optionally, the terminal processing device 10 includes:
and the cell failure frequency counting module 11 is configured to add one to the cell failure frequency of the cell if the cell is not continuously opened or closed to a preset frequency according to the cell action instruction.
Fig. 7 is a schematic structural diagram of another terminal processing device for failure of an express delivery cabinet according to an embodiment of the present invention, and refer to fig. 7. Optionally, the terminal processing device 10 includes:
and the cell detection module 12 is configured to detect whether an article is in the failed cell in response to the failed cell box sealing instruction, and if not, disable the failed cell. If yes, information that articles exist in the fault grid is uploaded to the manager, the manager informs the manager that the articles are taken out from the cabinet machine, and the corresponding fault grid is forbidden remotely after the articles are taken out.
On the other hand, an embodiment of the present invention further provides a management side processing apparatus for a fault of an express delivery cabinet, where the management side processing apparatus includes:
the management end processing device is used for receiving the information of the fault grid;
and responding to the information of the fault cell, and generating and issuing a fault cell box sealing instruction.
Optionally, the management-side processing device includes:
and the cell state determining module is used for determining whether articles exist in the fault cell according to the system record, and if not, issuing a fault cell box sealing instruction. If yes, prompting the administrator to go to the express cabinet to take out the express item, and then remotely sealing the box.
Optionally, the management-side processing device includes:
the scrap judging module is used for acquiring the number of forbidden fault grids of the express cabinet;
if the number of disabled faulty grids reaches or exceeds the scrap threshold, a scrap work order is generated.
The management-side processing device may only include a scrap determining module, and the management-side processing device may further include a cell state determining module based on the scrap determining module. The management terminal processing device for the express cabinet fault provided by the embodiment of the invention can execute the management terminal processing method for the express cabinet fault provided by any embodiment of the invention, and has corresponding functional modules and beneficial effects of the execution method.
On the other hand, the embodiment of the invention also provides an express delivery cabinet, which comprises:
one or more processors;
storage means for storing one or more programs;
the cabinet body comprises a plurality of grids;
when the one or more programs are executed by the one or more processors, the one or more processors realize any one of the above-mentioned terminal processing methods for the failure of the express delivery cabinet.
The express cabinet provided by the embodiment of the invention can execute the terminal processing method for the express cabinet fault provided by any embodiment of the invention, and has the corresponding functional modules and beneficial effects of the execution method.
On the other hand, an embodiment of the present invention further provides an express delivery cabinet manager, including:
one or more processors;
storage means for storing one or more programs;
when the one or more programs are executed by the one or more processors, the one or more processors implement any one of the above-mentioned methods for handling the failure of the express delivery cabinet at the management side.
The express cabinet manager provided by the embodiment of the invention can execute the management end processing method for the faults of the express cabinet provided by any embodiment of the invention, and has corresponding functional modules and beneficial effects of the execution method.
On the other hand, the embodiment of the invention also provides a computer-readable storage medium, on which a computer program is stored, and the computer-readable storage medium is characterized in that the program is executed by a processor to implement any one of the above-mentioned terminal processing methods for express cabinet failure, or to implement any one of the above-mentioned management-side processing methods for express cabinet failure.
Of course, the storage medium containing the computer-executable instructions provided by the embodiments of the present invention is not limited to the above-described method operations, and may also perform related operations in the terminal processing method for the express cabinet failure provided by any embodiment of the present invention.
From the above description of the embodiments, it is obvious for those skilled in the art that the present invention can be implemented by software and necessary general hardware, and certainly, can also be implemented by hardware, but the former is a better embodiment in many cases. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which can be stored in a computer-readable storage medium, such as a floppy disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a FLASH Memory (FLASH), a hard disk or an optical disk of a computer, and includes several instructions for enabling a computer device (which may be a personal computer, a server, or a network device) to execute the methods according to the embodiments of the present invention.
It should be noted that, in the embodiment of the terminal processing device for the failure of the express delivery cabinet, each included unit and module are only divided according to functional logic, but are not limited to the above division, as long as the corresponding function can be realized; in addition, specific names of the functional units are only for convenience of distinguishing from each other, and are not used for limiting the protection scope of the present invention.
It is to be noted that the foregoing is only illustrative of the preferred embodiments of the present invention and the technical principles employed. It will be understood by those skilled in the art that the present invention is not limited to the particular embodiments described herein, but is capable of various obvious modifications, rearrangements, combinations and substitutions as will now become apparent to those skilled in the art without departing from the scope of the invention. Therefore, although the present invention has been described in greater detail by the above embodiments, the present invention is not limited to the above embodiments, and may include other equivalent embodiments without departing from the spirit of the present invention, and the scope of the present invention is determined by the scope of the appended claims.

Claims (15)

1. A terminal processing method for express cabinet faults is characterized by comprising the following steps:
recording the number of grid faults of the grid;
comparing the grid failure times with a failure time threshold;
if the grid failure frequency is larger than or equal to the failure frequency threshold, reporting the grid to a manager as a failure grid;
and disabling the corresponding fault cell according to a fault cell sealing instruction issued by the manager.
2. The terminal processing method according to claim 1, wherein the recording of the number of the cell failures of the cell comprises:
and if the grid is not opened or closed to a preset number of times continuously according to the grid action instruction, adding one to the grid fault number of the grid.
3. The terminal processing method according to claim 1, wherein the disabling of the corresponding fault bin according to the fault bin sealing instruction issued by the manager comprises:
responding to the fault cell sealing instruction, detecting whether articles exist in the fault cell, and if not, forbidding the fault cell.
4. A management terminal processing method for express cabinet faults is characterized by comprising the following steps:
receiving information of a fault cell;
and responding to the information of the fault cell, and generating and issuing a fault cell box sealing instruction.
5. The management-side processing method according to claim 4, wherein the generating and issuing a fail-bin binning instruction comprises:
and confirming whether articles exist in the fault cell according to system records, and if not, issuing a fault cell box sealing instruction.
6. The management-side processing method according to claim 4, further comprising:
acquiring the number of the forbidden fault grids of the express delivery cabinet;
and if the number of the disabled fault grids reaches or exceeds a rejection threshold value, generating a rejection work order.
7. A method for processing faults of an express cabinet is characterized by comprising the following steps:
the express cabinet records the grid fault times of the grids;
comparing the grid failure times with a failure time threshold;
if the grid failure frequency is larger than or equal to the failure frequency threshold, reporting the grid to a manager as a failure grid;
the manager receives the information of the fault grid;
responding to the information of the fault cell, and generating and issuing a fault cell box sealing instruction to the express cabinet;
and the express cabinet forbids the corresponding fault cell according to the received fault cell sealing instruction.
8. The utility model provides a terminal processing device of express delivery cabinet trouble which characterized in that includes:
the terminal processing device is used for recording the grid fault times of the grid;
comparing the grid failure times with a failure time threshold;
if the grid failure frequency is larger than or equal to the failure frequency threshold, reporting the grid to a manager as a failure grid;
and disabling the corresponding fault cell according to a fault cell sealing instruction issued by the manager.
9. The terminal processing device according to claim 8, wherein the terminal processing device comprises:
and the grid port detection module is used for responding to the fault grid port box sealing instruction, detecting whether articles exist in the fault grid port or not, and if not, forbidding the fault grid port.
10. The utility model provides a management end processing apparatus of express delivery cabinet trouble which characterized in that includes:
the management terminal processing device is used for receiving information of a fault cell;
and responding to the information of the fault cell, and generating and issuing a fault cell box sealing instruction.
11. The management-side processing apparatus according to claim 10, wherein the management-side processing apparatus includes:
and the grid state determining module is used for determining whether articles exist in the fault grid according to system records, and if not, issuing a fault grid box sealing instruction.
12. The management-side processing device according to claim 10, further comprising:
the scrap judging module is used for acquiring the number of the forbidden fault grids of the express cabinet;
and if the number of the disabled fault grids reaches or exceeds a rejection threshold value, generating a rejection work order.
13. An express delivery cabinet, comprising:
one or more processors;
storage means for storing one or more programs;
a cabinet comprising a plurality of compartments;
when the one or more programs are executed by the one or more processors, the one or more processors are enabled to implement the terminal processing method for the express cabinet fault according to any one of claims 1 to 3.
14. An express cabinet manager, comprising:
one or more processors;
storage means for storing one or more programs;
when executed by the one or more processors, cause the one or more processors to implement the express cabinet failure management method of any of claims 4-6.
15. A computer-readable storage medium, on which a computer program is stored, which, when executed by a processor, implements a terminal processing method of a courier cabinet failure according to any of claims 1 to 3, or a management-side processing method of a courier cabinet failure according to any of claims 4 to 6.
CN202111214928.6A 2021-10-19 2021-10-19 Express cabinet fault processing method and device and storage medium Pending CN113989991A (en)

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CN202111214928.6A CN113989991A (en) 2021-10-19 2021-10-19 Express cabinet fault processing method and device and storage medium

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Application Number Priority Date Filing Date Title
CN202111214928.6A CN113989991A (en) 2021-10-19 2021-10-19 Express cabinet fault processing method and device and storage medium

Publications (1)

Publication Number Publication Date
CN113989991A true CN113989991A (en) 2022-01-28

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Country Link
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Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107749124A (en) * 2017-09-19 2018-03-02 中科富创（北京）科技有限公司 A kind of system of selection of express delivery cabinet mouth and device
CN107862388A (en) * 2017-09-19 2018-03-30 中科富创（北京）科技有限公司 Express delivery cabinet fault judgment method and device
CN109859408A (en) * 2019-02-21 2019-06-07 云南零猫互联网信息技术有限公司 It is a kind of intelligence cloth-washing cabinet terminal open cabinet execute method
CN109948815A (en) * 2019-03-21 2019-06-28 深圳市丰巢科技有限公司 Express delivery cabinet fault handling method, device, express delivery cabinet, manager and storage medium

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107749124A (en) * 2017-09-19 2018-03-02 中科富创（北京）科技有限公司 A kind of system of selection of express delivery cabinet mouth and device
CN107862388A (en) * 2017-09-19 2018-03-30 中科富创（北京）科技有限公司 Express delivery cabinet fault judgment method and device
CN109859408A (en) * 2019-02-21 2019-06-07 云南零猫互联网信息技术有限公司 It is a kind of intelligence cloth-washing cabinet terminal open cabinet execute method
CN109948815A (en) * 2019-03-21 2019-06-28 深圳市丰巢科技有限公司 Express delivery cabinet fault handling method, device, express delivery cabinet, manager and storage medium

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Application publication date: 20220128