CN113824921A - Conference system and conference flow control method - Google Patents
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Abstract
The present disclosure provides a conferencing system, comprising a conferencing information input module; the conference information storage module is used for storing the input data of the conference information input module and/or historical conference information data; the conference information classification module is used for calling the data of the current hierarchy stored by the conference information storage module and classifying the data to obtain classified data; the conference information upgrading module is used for judging whether the conference is upgraded or not, regulating the priority of the current-level conference by combining the conference type; the conference flow control module is used for formulating a current hierarchy conference flow and executing the conference flow; and sending the upgraded meeting information to a meeting information storage module as the input of the ascending hierarchy meeting information. The disclosure also provides a conference flow control method. The conference system and the process control method can reduce the influence of roles and human factors of a host, realize an intelligent conference system, enable the conference process to be more efficient and enable conference items to follow more conveniently.
Description
Technical Field
The present disclosure relates to the field of artificial intelligence technologies, and in particular, to a conference system and a conference flow control method.
Background
In the operation process of an enterprise, the irreparable effect is often caused by the fact that information is not transparent, many problems need to be carried out by cooperation of personnel of all related functions, and the problems need to be carried out by setting a corresponding communication and coordination conference.
The traditional conference has no planned conference mechanism, so that the problems of uncertain conference participants, spread conference content, overtime conference, unclear conference conclusion and the like are easily caused. Therefore, in a traditional solution, in order to ensure a mechanism of a conference, a host is set in the conference to prompt the topic and flow of the conference, control the speaking content and time of the conference, and ensure that the conference can be held at a fixed time, participants in the conference attend the conference as required, the fixed length of the conference is finished, and the conference can reach the target of the conference.
However, there are still many problems with this artificial control. Such as:
firstly, a conference host is simply used as conference flow control, so that resource waste is caused; the conference host is often restricted by leaders and speakers, can not maintain a conference system objectively and timely, and can not control conference mechanisms such as speaking time and speaking sequence strictly; in addition, before the conference is held, the conference host needs to inform the conference participants one by one, and the participants need to sign in forms of a sign-in table and the like, so that the practical work of the conference host is increased.
Secondly, as the participants do not know the conference system and do not know the conference flow and rules, the participants need to train for a long time to adapt to a new high-efficiency conference system; meanwhile, due to lack of corresponding experience and capability, the conference can not be independently carried out according to a conference system, once a conference host or a manager is lacked, the conference is easy to become a streaming form, and the effect can not be guaranteed.
Thirdly, in the traditional conference mechanism, the conference frequency and the conference time are judged temporarily, and the optimal recommendation setting for distinguishing the conference type, the conference time and the conference subject is not provided, so that the resource waste of a conference room and the like is caused, and the conference content is easy to spread; the resolution and the problem formed by the conference are classified by experience, the category is divergent or wide in the past, periodic statistical analysis is not easy, and accurate positioning and tracking are performed; the conference-related content is not processed in a hierarchical manner according to the importance of the matters, company or project policies, and the like, so that part of conference decisions and problems are processed in a stalled manner due to lack of coordination of superior resources of the company.
Disclosure of Invention
In view of the above, an object of the present disclosure is to provide a conference system, which can reduce the influence of the role and human factor of a host, classify conference items and determine whether to upgrade, and automatically make and execute a conference flow.
The present disclosure is also directed to provide a conference flow control method, which can reduce the influence of the role of the host and human factors, classify the conference items, determine whether to upgrade, and automatically confirm and execute the conference flow based on the conference system.
In view of the above object, the present disclosure provides a conference system including:
a conference information input module;
the conference information storage module is used for storing the input data of the conference information input module and/or historical conference information data;
the conference information classification module is used for calling the data of the current hierarchy stored by the conference information storage module and classifying the data to obtain classified data;
the conference information upgrading module is used for determining whether the conference is upgraded or not through algorithm and/or manual judgment on the problems of all classification categories, and adjusting the priority of the current-level conference by reading the classification data in the conference information classifying module and combining the conference categories;
the conference flow control module is used for formulating a current hierarchy conference flow and executing the conference flow according to whether the conference in the conference information upgrading module is upgraded and the data of the priority of the current hierarchy conference; and sending the upgraded meeting information to a meeting information storage module to be used as the input of the meeting information of at least one hierarchy.
In the above conference system, preferably, the conference information input module is a manual input module or a voice recognition input module.
In the conference system, preferably, the input data of the conference information input module includes information of participants, information of conference sites, conference time, and conference holding content information.
In the above conference system, preferably, the conference information classification module is configured to:
calling the data of the current level stored by the conference information storage module;
and extracting keywords of the meeting items for automatic classification.
In the conference system, the automatic classification of conference items can be divided into quality conferences, safety conferences, interactive conferences and design conferences; but is not limited thereto.
In the above conference system, preferably, the conference information upgrading module is configured to:
acquiring classification data of a conference information classification module;
determining the category and the current level of meeting items;
automatically judging whether to upgrade or not according to one or more factors of item completion degree, time limit, problem solving capability of personnel at each level and influence of the problems on enterprises through a preset algorithm; and/or judging whether to upgrade manually;
for a conference at the current level which is not upgraded, the priority of the conference at the current level is automatically adjusted according to one or more factors of the importance degree of the conference category, the levels of the participants, the time limit, and/or manually adjusted.
In the above conference system, preferably, the conference system further includes a conference flow prompting module; and the conference flow prompting module reads the conference flow data and the conference result data in the conference flow control module, and prompts and guides the participants to carry out the conference according to a conference system in a text pop-up box or voice form according to the conference flow.
In the above conference system, preferably, the conference system further includes a conference event follow-up module; the meeting item follow-up module is configured to:
forming problems generated or not completed in the conference result to be handled, and informing the problems to the corresponding responsible person by the conference flow prompting module;
the responsible person receives the information to be handled and then processes and feeds back the processing result in time;
the conference event follow-up module interacts data with the conference flow prompting module in real time, and the conference flow prompting module sends out a prompt in real time until the backlog is completed;
and feeding back the item completion information to the information storage module.
The present disclosure also provides a conference flow control method, including:
s1, inputting the conference information data of the current level;
s2, retrieving input data and historical data of the current level, and classifying the data of the current level;
s3, automatically judging the problems of each category by judging one or more factors of the completion degree of the problems, the time limit, the capability of personnel needed for solving the problems and the influence of the problems on enterprises, and/or manually judging to determine whether the conference is increased from the first level to at least the second level;
for the conference of the current level which is not upgraded, automatically adjusting the priority of the conference of the current level according to one or more factors of the importance degree of the conference category, the levels of the participants and the time limit, and/or manually adjusting the priority of the conference of the current level;
s4, establishing a conference flow according to whether the conference is upgraded and the data of the priority of the current level conference; carrying out a conference according to the established conference flow and the prompt;
storing the data upgraded from the first level to the second level as the data input by the conference of the second level;
s5, classifying the second-level historical data and other input second-level conference information data;
and S6, repeating the steps S3-S5 until meeting matters of all the levels are completed.
In the above conference flow control method, preferably, the conference flow control method includes the following steps of:
acquiring current level conference flow data;
and prompting and guiding the participants to carry out the conference according to the conference flow in a text pop-up box or voice form.
In the conference flow control method, preferably, the conference flow control method further includes a step of follow-up of the conference event, and if follow-up is involved in the conference process, the event is formed into a backlog and is notified to the corresponding responsible person for follow-up.
As can be seen from the above, the conference system and the process control method provided by the present disclosure can reduce the influence of the role of the host and the human factors, automatically classify the conference items and determine whether to upgrade, and automatically confirm and execute the conference process; the intelligent conference system is realized, so that the conference process is more efficient, and the follow-up of conference items is more convenient.
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In order to more clearly illustrate the technical solutions in the present disclosure or related technologies, the drawings needed to be used in the description of the embodiments or related technologies are briefly introduced below, and it is obvious that the drawings in the following description are only embodiments of the present disclosure, and for those skilled in the art, other drawings can be obtained according to these drawings without creative efforts.
Fig. 1 is a block schematic diagram of a conferencing system of an embodiment of the present disclosure;
fig. 2 is a flowchart of a conference flow control method according to an embodiment of the present disclosure.
Detailed Description
For the purpose of promoting a better understanding of the objects, aspects and advantages of the present disclosure, reference is made to the following detailed description taken in conjunction with the accompanying drawings.
It is to be noted that technical terms or scientific terms used in the embodiments of the present disclosure should have a general meaning as understood by those having ordinary skill in the art to which the present disclosure belongs, unless otherwise defined. The use of "first," "second," and similar terms in the embodiments of the disclosure is not intended to indicate any order, quantity, or importance, but rather to distinguish one element from another. The word "comprising" or "comprises", and the like, means that the element or item listed before the word covers the element or item listed after the word and its equivalents, but does not exclude other elements or items. The terms "connected" or "coupled" and the like are not restricted to physical or mechanical connections, but may include electrical connections, whether direct or indirect. "upper", "lower", "left", "right", and the like are used merely to indicate relative positional relationships, and when the absolute position of the object being described is changed, the relative positional relationships may also be changed accordingly.
Unless defined otherwise, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this application belongs. The terminology used herein in the description of the present application is for the purpose of describing particular embodiments only and is not intended to be limiting of the application. As used herein, the term "and/or" includes any and all combinations of one or more of the associated listed items.
Fig. 1 is a block diagram of a conferencing system.
As shown, the present disclosure provides a possible specific embodiment, which relates to a conference system, including:
a conference information input module;
the conference information storage module is used for storing the input data of the conference information input module and/or historical conference information data;
the conference information classification module is used for calling the data of the current hierarchy stored by the conference information storage module and classifying the data to obtain classified data;
the conference information upgrading module is used for determining whether the conference is upgraded or not through algorithm and/or manual judgment on the problems of all classification categories, and adjusting the priority of the current-level conference by reading the classification data in the conference information classifying module and combining the conference categories;
the conference flow control module is used for formulating a current hierarchy conference flow and executing the conference flow according to whether the conference in the conference information upgrading module is upgraded and the data of the priority of the current hierarchy conference; and sending the upgraded meeting information to a meeting information storage module to be used as the input of the meeting information of at least one hierarchy.
Specifically, the conference system uses a conference information input module, which is a manual input or voice recognition input module, i.e., the input is performed in a manual mode or a voice mode, and an input port includes a PC keyboard, a mobile phone and other terminals, and can also be a server; the input data may include information of the participant, information of the participant location, information of the participant time, and conference holding contents, but is not limited thereto.
The conference information input module inputs and stores the data in the conference information storage module. The conference information storage module is a storage medium and can store newly input data and historical data.
The meeting information classification module is configured to: the data of the current hierarchy stored by the conference information storage module can be called, and keywords of the conference items are extracted for automatic classification; the conference items are automatically classified into types such as quality conferences, security conferences, interactive conferences and design conferences; the types here can be extended as desired; various factors can also be considered; if the conference is classified according to the importance level, the conference is divided into a first-level conference, a second-level conference and the like; if the critical impact for an enterprise is quality, then the quality conference is categorized both by rank and by item category.
The conference information upgrading module is used for further adjusting data in the conference information classification module, and adjusting levels of unsolved problems, important problems to be solved, originally arranged conferences and historically left conferences; if some important problems have large influence on the enterprise and the conference which causes loss to the enterprise is not completed in the set time, the hierarchy needs to be improved; such as historical carryover problems, less problem impact may lower the hierarchy or sort backwards, etc.
The meeting information upgrade module is configured to:
acquiring classification data of a conference information classification module;
determining the category and the current level of meeting items;
automatically judging whether to upgrade or not according to one or more factors of item completion degree, time limit, problem solving capability of personnel at each level and influence of the problems on enterprises through a preset algorithm; and/or judging whether to upgrade manually;
for a conference at the current level which is not upgraded, the priority of the conference at the current level is automatically adjusted according to one or more factors of the importance degree of the conference category, the levels of the participants, the time limit, and/or manually adjusted.
The conference information upgrading module determines whether the conference is upgraded according to manual judgment and/or automatic judgment of an algorithm program, wherein the algorithm program can be a known technology; the judgment logic is one or more factors of the completion degree of the item, the time limit, the capability of personnel at each level to solve the problem and the influence of the problem on the enterprise. The conference information upgrading module is an organization level of event record management, and if the conference problem is judged to be serious manually or related working items are not completed within a specified time, the conference can be upgraded upwards in order to avoid unnecessary loss or delay of subsequent work; therefore, superior personnel can know meeting items as soon as possible and solve the meeting items in time, and each meeting is guaranteed to be carried out efficiently. If the algorithm program automatically judges whether the conference is upgraded or not, if the algorithm program determines that the conference is upgraded, the algorithm program can be manually modified, so that the accuracy of whether the conference is upgraded or not is ensured, and the conference efficiency is improved. The judgment mode can be adjusted according to actual needs, and the method has strong subjective flexibility. In the embodiment, the automatic judgment and the manual judgment are combined, so that the judgment effect is more accurate and flexible, the meeting scene reality is met, and the conflict of the sudden meeting is solved.
In the embodiment of the present disclosure, the vertical upgrade and horizontal priority of the conference are fully considered, and may also be understood as horizontal upgrade, and the order of the conference is scheduled, which type of conference needs the personnel or conference at the previous level to solve the problem, which type of conference is important or urgent at the current level, and the like, and a conference discussion needs to be given priority.
In a further specific embodiment, the conference information upgrading module is further configured to feed back a result of determining whether the conference is upgraded to the conference flow control module.
The conference flow control module formulates a current level conference flow and executes the conference flow according to the data of whether the conference in the conference information upgrading module is upgraded or not; and sending the upgraded meeting information to a meeting information storage module as the input of the ascending hierarchy meeting information.
The conference information storage module is provided with storage equipment and establishes different databases, and newly input and historical information are all stored in the corresponding databases.
And the flow control module can realize the switching among all the pages by setting a terminal switching function in the conference process. If the meeting matters of the page are solved, the system can automatically switch to the next page to carry out the subsequent flow, so that the meeting flow is more digital and integrated. If the problem of the page cannot be solved by the current conference staff, the conference is upgraded upwards; and if the meeting item is not changed, executing according to the flow.
In a further specific embodiment, the conference system further comprises a conference flow prompting module; and the conference flow prompting module reads the conference flow and the conference result data in the conference flow control module, and prompts and guides the participants to carry out the conference according to the conference system in a text pop-up box or voice form according to the conference flow. The flow prompting module can perform data interaction with the meeting item follow-up module at regular time or in real time to remind related personnel of performing corresponding activities. Such as:
the system can automatically push and remind the meeting participants of meeting time and meeting places in a timing mode one hour before the meeting begins, so that the situation that the meeting participants forget to participate in the meeting is avoided; if the meeting participants do not participate in the meeting on time, the reason for not participating in the meeting can be filled in.
When a conference starts, the human facial features are identified through the camera to determine personnel information, the newly input information of the participants in the conference is compared with the stored information, whether the personnel have the authority of participating in the conference is judged, and the online sign-in function is realized; meeting affairs work of informing the schedule, time and place of the participants, signing in of the participants and the like is reduced, and the working efficiency is improved.
When the conference starts, prompting the speaker to speak the theme, the hot spot, the speaking time and the like;
and after the meeting is finished, prompting the content, time limit, requirements and the like of the problems to be solved by the relevant people.
In a further embodiment, the conferencing system further comprises a meeting item follow-up module; the meeting item follow-up module is used for forming problems generated or not completed in a meeting result into a to-be-dealt meeting; and the information is notified to the corresponding responsible person in a form of message prompt through a conference flow prompt module. The person to be blamed receives the information to be blamed and then feeds back the information, and the system prompts the person to be blamed that the information to be blamed is received and the person to be blamed can perform the transaction in time. The conference event follow-up module carries out data interaction with the conference flow prompting module in real time, and the conference flow prompting module sends out a prompt in real time until the backlog is completed. And feeding back the result to a manager, and feeding back the item completion information to the information storage module to be stored as historical data.
Based on the same inventive concept, the present disclosure also provides a practical embodiment, which is a conference process control method, as shown in fig. 2, using the conference system described above, including:
s1, inputting the conference information data of the current level;
s2, retrieving input data and historical data of the current level, and classifying the data of the current level;
s3, automatically judging the problems of each category by judging one or more factors of the completion degree of the problems, the time limit, the capability of personnel needed for solving the problems and the influence of the problems on enterprises, and/or manually judging to determine whether the conference is increased from the first level to at least the second level;
for the conference of the current level which is not upgraded, automatically adjusting the priority of the conference of the current level according to one or more factors of the importance degree of the conference category, the levels of the participants and the time limit, and/or manually adjusting the priority of the conference of the current level;
s4, establishing a conference flow according to whether the conference is upgraded and the data of the priority of the current level conference; carrying out a conference according to the established conference flow and the prompt;
storing the data upgraded from the first level to the second level as the data input by the conference of the second level;
s5, classifying the second-level historical data and other input second-level conference information data;
and S6, repeating the steps S3-S5 until meeting matters of all the levels are completed.
Specifically, in this embodiment, step one, conference related data is input into the system and stored, where the conference related data is data such as participants, conference sites, conference time, and conference holding content, which are input by a conference initiator through a keyboard, manual input by a handwriting pad, or voice recognition.
Step two, calling input data and historical data of the current hierarchy, and classifying the data; the method comprises the steps of automatically classifying by extracting meeting item keywords according to acquired data, and classifying into quality meetings, safety meetings, interactive meetings, design meetings and the like according to meeting items;
step three, automatically judging the problems of each category by judging one or more factors of the completion degree, the time limit, the capability of personnel required for solving the problems and the influence of the problems on enterprises, and/or manually judging to determine whether the conference is increased from the first level to at least the second level; the judgment mode is to determine whether the conference is upgraded or not through manual judgment or automatic judgment of an algorithm program;
for the conference of the current level which is not upgraded, automatically adjusting the priority of the conference of the current level according to one or more factors of the importance degree of the conference category, the levels of the participants and the time limit, and/or manually adjusting the priority of the conference of the current level;
for the upgrade judgment, an algorithm program can be adopted for automatic judgment, and the algorithm program can be set according to the requirement; the device can also be manually adjusted, and the device and the method can be combined with each other to ensure the accuracy of upgrading and ensure that all matters are efficiently finished.
Step four: a conference flow is formulated according to whether the conference is upgraded and the priority data of the current level conference, and the conference is carried out according to the formulated conference flow and the conference flow and prompts, so that some major losses caused by untimely conference holding are avoided; and if the conference determines to be upgraded, storing the data upgraded from the first hierarchy to the second hierarchy as the data input by the conference of the second hierarchy.
Step five: and automatically classifying the second-level historical data by combining the calling and other input meeting information data of the second level.
Step six: repeating the steps from the third step to the fifth step until meeting matters of all levels are completed; and if the meeting item is finished, storing the finished meeting item.
In a further specific embodiment, for the step of performing a conference according to the established conference flow and the prompt, data of the conference flow of the current hierarchy is obtained, and the participant is prompted and guided to perform the conference according to the conference flow in a text pop-up box or a voice form.
In a further embodiment, a step of meeting item follow-up is added to the meeting flow control method; if meeting problems or follow-up matters are involved in the meeting process, the problems or follow-up matters are made to be processed; the information is informed to the corresponding responsible person through message prompt; the responsible person receives the message and processes the message in time and feeds back the processing result. The conference event follow-up and conference event prompt can carry out data interaction in real time, and the to-be-handled event is reminded and notified in real time until the event is finished, so that the conference holding efficiency is ensured.
In the above specific embodiment of the present disclosure, the conference flow prompting module is used, so that the role of a conference host can be reduced and the conference system training cost for participants can be reduced according to the automatic prompt of the conference flow; by combining the conference information storage module and the conference flow prompting module, conference affairs work such as informing schedules, time and places of participants, signing in of the participants and the like can be reduced. Through the conference information classification module and the conference information upgrading module, classification and upgrading processing judgment can be automatically carried out according to conference matters, so that interference of human factors is reduced; the confirmed responsible person completes the processing within the determined time limit through the meeting item follow-up module, and feeds back the processing progress and the result to the item dry person, so that the subsequent problem processing is orderly implemented without retrying and omission.
The embodiments in the present specification are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other. The above embodiments are merely illustrative of the technical concepts and features of the present disclosure, and are intended to enable those skilled in the art to understand the present disclosure and implement the present disclosure, and not to limit the scope of the present disclosure. All equivalent changes or modifications made according to the spirit of the present disclosure should be covered within the protection scope of the present disclosure.
Claims (10)
1. A conferencing system, comprising:
a conference information input module;
the conference information storage module is used for storing the input data of the conference information input module and/or historical conference information data;
the conference information classification module is used for calling the data of the current hierarchy stored by the conference information storage module and classifying the data to obtain classified data;
the conference information upgrading module is used for determining whether the conference is upgraded or not through algorithm and/or manual judgment on the problems of all classification categories, and adjusting the priority of the current-level conference by reading the classification data in the conference information classifying module and combining the conference categories;
the conference flow control module is used for formulating a current hierarchy conference flow and executing the conference flow according to whether the conference in the conference information upgrading module is upgraded and the data of the priority of the current hierarchy conference; and sending the upgraded meeting information to a meeting information storage module to be used as the input of the meeting information of at least one hierarchy.
2. The conferencing system of claim 1, wherein the conferencing information input module is a manual input or a voice recognition input module.
3. The conferencing system of claim 1, wherein the input data of the conferencing information input module comprises participant information, meeting location information, meeting time information and conferencing content information.
4. The conferencing system of claim 1, wherein the conferencing information classification module is configured to:
calling the data of the current level stored by the conference information storage module;
and extracting keywords of the meeting items for automatic classification.
5. The conferencing system of claim 1, wherein the conferencing information upgrade module is configured to:
acquiring classification data of a conference information classification module;
determining the category and the current level of meeting items;
automatically judging whether to upgrade or not according to one or more factors of item completion degree, time limit, problem solving capability of personnel at each level and influence of the problems on enterprises through a preset algorithm; and/or judging whether to upgrade manually;
for a conference at the current level which is not upgraded, the priority of the conference at the current level is automatically adjusted according to one or more factors of the importance degree of the conference category, the levels of the participants, the time limit, and/or manually adjusted.
6. The conferencing system of claim 1, wherein the conferencing system further comprises a conferencing procedure prompt module; and the conference flow prompting module reads the conference flow and the conference result data in the conference flow control module, and prompts and guides the participants to carry out the conference according to the conference system in a text pop-up box or voice form according to the conference flow.
7. The conferencing system of claim 6, further comprising a meeting item follow-up module; the meeting item follow-up module is configured to:
forming problems generated or not completed in the conference result to be handled, and informing the problems to the corresponding responsible person by the conference flow prompting module;
the responsible person receives the information to be handled and then processes and feeds back the processing result in time;
the conference event follow-up module interacts data with the conference flow prompting module in real time, and the conference flow prompting module sends out a prompt in real time until the backlog is completed;
and feeding back the item completion information to the information storage module.
8. A conference flow control method includes:
s1, inputting the conference information data of the current level;
s2, retrieving input data and historical data of the current level, and classifying the data of the current level;
s3, automatically judging the problems of each category by judging one or more factors of the completion degree of the problems, the time limit, the capability of personnel needed for solving the problems and the influence of the problems on enterprises, and/or manually judging to determine whether the conference is increased from the first level to at least the second level;
for the conference of the current level which is not upgraded, automatically adjusting the priority of the conference of the current level according to one or more factors of the importance degree of the conference category, the levels of the participants and the time limit, and/or manually adjusting the priority of the conference of the current level;
s4, establishing a conference flow according to whether the conference is upgraded and the data of the priority of the current level conference; carrying out a conference according to the established conference flow and the prompt;
storing the data upgraded from the first level to the second level as the data input by the conference of the second level;
s5, classifying the second-level historical data and other input second-level conference information data;
and S6, repeating the steps S3-S5 until meeting matters of all the levels are completed.
9. The conference flow control method according to claim 8, wherein the step of performing a conference according to the established conference flow and the prompt includes:
acquiring current level conference flow data;
and prompting and guiding the participants to carry out the conference according to the conference flow in a text pop-up box or voice form.
10. The conference flow control method according to claim 8, further comprising a step of conference item follow-up, wherein if follow-up is involved in the conference process, the item is formed into a backlog and is notified to the corresponding responsible person for follow-up.
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| CN202111271076.4A CN113824921A (en) | 2021-10-29 | 2021-10-29 | Conference system and conference flow control method |
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