CN113779210A - Information introduction method, related device and computer readable storage medium - Google Patents
Information introduction method, related device and computer readable storage medium Download PDFInfo
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Abstract
The application discloses an information introduction method, a related device and a computer readable storage medium, wherein the method comprises the following steps: acquiring a real estate electronic floor sand table manufactured by a background; determining a hot spot area of the real estate electronic floor sand table; configuring corresponding building introduction information for the hot spot area; and when the touch operation aiming at the hot spot area is detected, the building introduction information is played. By adopting the embodiment of the application, the timeliness rate of the information transmission of the building is favorably improved.
Description
Technical Field
The present application relates to the field of electronic technologies, and in particular, to an information introduction method, a related apparatus, and a computer-readable storage medium.
Background
In the traditional real estate field, real estate sales require customers to be on-line and introduce the information of the buildings for the customers. With the development of society, new chapters of digital transformation are opened in the field of real estate, and real estate sales and other scenes are introduced by technologies such as Virtual Reality (VR). However, the current VR technology can only browse the floor information, and the detailed description of the floor information depends on the house property sales. Often, when the customer needs to know the house source information of the centering device in detail, the customer cannot obtain corresponding information in time, so that the information of the building is not transmitted in time.
Disclosure of Invention
The embodiment of the application provides an information introduction method, a related device and a computer readable storage medium, which are beneficial to improving the timeliness rate of building information transmission.
In a first aspect, an embodiment of the present application provides an information introduction method, including:
acquiring a real estate electronic floor sand table manufactured by a background;
determining a hot spot area of the real estate electronic floor sand table;
configuring corresponding building introduction information for the hot spot area;
and when the touch operation aiming at the hot spot area is detected, the building introduction information is played.
Optionally, after the playing the building introduction information, the method further comprises:
when detecting a current query sentence of a user for the building information, performing word segmentation processing on the current query sentence to obtain a first keyword;
and acquiring a first answer sentence from an intelligent dialogue library based on the first keyword and the corresponding relation between the keyword and the answer sentence, and outputting the first answer sentence.
Optionally, the method further comprises:
when the current query sentence of the user for the floor information is not detected, displaying at least one alternative query sentence based on the historical query sentence information;
upon detecting a selection operation of the user for the at least one alternative query statement, determining a target alternative query statement from the at least one alternative query statement based on the selection operation;
performing word segmentation processing on the target alternative query sentence to obtain a second keyword;
and acquiring a second answer sentence from the intelligent dialogue library based on the second keyword and the corresponding relation between the keyword and the answer sentence, and outputting the second answer sentence.
Optionally, the historical query sentence information includes at least one historical query sentence, and a first accuracy and a second accuracy corresponding to each historical query sentence, where the first accuracy is determined based on the click rate of each historical query sentence and/or the browsing duration of the answer sentence corresponding to each historical query sentence; the second accuracy is determined based on a user accuracy rating of each historical query statement.
Optionally, the displaying at least one alternative query statement based on the historical query statement information includes:
determining a score of each historical query statement based on the first accuracy and a first weight and the second accuracy corresponding to the first accuracy and a second weight of the second accuracy;
and taking the historical inquiry sentences with the scores larger than or equal to the preset threshold value as at least one alternative sentence.
Optionally, after the outputting the second answer sentence, the method further comprises:
updating the second answer sentence based on user satisfaction with the second answer sentence.
In a second aspect, an embodiment of the present application provides an information introducing apparatus, including:
the acquisition unit is used for acquiring the real estate electronic building sand table manufactured by the background;
the determining unit is used for determining a hot spot area of the real estate electronic building sand table;
the matching unit is used for configuring corresponding building introduction information for the hot spot area;
and the playing unit is used for playing the building introduction information when the touch operation aiming at the hot spot area is detected.
In a third aspect, an embodiment of the present application provides an electronic device, including a processor, a memory, a communication interface, and one or more programs, where the one or more programs are stored in the memory and configured to be executed by the processor, and the program includes instructions for executing steps in the method according to the first aspect of the embodiment of the present application.
In a fourth aspect, the present application provides a computer-readable storage medium, where the computer-readable storage medium stores a computer program for electronic data exchange, where the computer program makes a computer perform some or all of the steps described in the method according to the first aspect of the present application.
In a fifth aspect, the present application provides a computer program product, where the computer program product includes a non-transitory computer-readable storage medium storing a computer program, where the computer program is operable to cause a computer to perform some or all of the steps described in the method according to the first aspect of the present application. The computer program product may be a software installation package.
It can be seen that, in the embodiment of the application, the real estate electronic floor sand table manufactured in the background is obtained; determining a hot spot area of the real estate electronic floor sand table; configuring corresponding building introduction information for the hot spot area; when touch operation aiming at the hot spot area is detected, the building introduction information is played; when the real estate electronic building sand table is manufactured at the background, corresponding building introduction information is configured for the corresponding hot spot area, so that the building introduction information can be played when touch operation aiming at the hot spot area is detected, the problem that the corresponding building introduction information cannot be provided in time possibly due to real estate sales is solved, and the timeliness rate of building information transmission is improved; the introduction information is recorded in advance, so that the introduction information is more accurate; due to the improvement of the playing accuracy and the transmission timeliness rate of the building introduction information, the user experience can be further improved.
These and other aspects of the present application will be more readily apparent from the following description of the embodiments.
Drawings
In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present application, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.
Fig. 1 is a schematic flowchart of an information introduction method provided in an embodiment of the present application;
FIG. 2 is a schematic flow chart diagram illustrating another information introduction method provided by an embodiment of the present application;
fig. 3 is a schematic structural diagram of an electronic device according to an embodiment of the present application;
fig. 4 is a schematic structural diagram of an information introduction apparatus according to an embodiment of the present application.
Detailed Description
In order to make the technical solutions better understood by those skilled in the art, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only partial embodiments of the present application, but not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
The following are detailed below.
The terms "first," "second," "third," and "fourth," etc. in the description and claims of this application and in the accompanying drawings are used for distinguishing between different objects and not for describing a particular order. Furthermore, the terms "include" and "have," as well as any variations thereof, are intended to cover non-exclusive inclusions. For example, a process, method, system, article, or apparatus that comprises a list of steps or elements is not limited to only those steps or elements listed, but may alternatively include other steps or elements not listed, or inherent to such process, method, article, or apparatus.
Reference herein to "an embodiment" means that a particular feature, structure, or characteristic described in connection with the embodiment can be included in at least one embodiment of the application. The appearances of the phrase in various places in the specification are not necessarily all referring to the same embodiment, nor are separate or alternative embodiments mutually exclusive of other embodiments. It is explicitly and implicitly understood by one skilled in the art that the embodiments described herein can be combined with other embodiments.
Hereinafter, some terms in the present application are explained to facilitate understanding by those skilled in the art.
The electronic device according to the embodiment of the present application may include various handheld devices, vehicle-mounted devices, wearable devices, computing devices or other processing devices connected to a wireless modem, which have wireless communication functions, and various forms of User Equipment (UE), Mobile Stations (MS), terminal devices (terminal device), and the like. For convenience of description, the above-mentioned devices are collectively referred to as electronic devices.
Referring to fig. 1, fig. 1 is a schematic flowchart of an information introducing method provided in an embodiment of the present application, and the method is applied to the electronic device, and the method includes the following steps:
step 101: and acquiring the real estate electronic floor sand table manufactured by the background.
Step 102: determining a hot spot area of the real estate electronic floor sand table.
Step 103: and configuring corresponding building introduction information for the hot spot area.
Step 104: and when the touch operation aiming at the hot spot area is detected, the building introduction information is played.
The sand table represents the shape of the building and the geographic relation with the surrounding environment in a miniature entity mode, and converts the intention of an architectural designer into a concrete entity, so that a user can visually know the intention and conception of the designer. The sand table is mainly applied to the working fields of real estate development, government planning, design institution scheme explanation, restoration of lost or damaged buildings and the like.
The real estate electronic building sand table is characterized in that a static real estate model and a multimedia touch screen are combined in an interactive mode through a geographic information technology, a three-dimensional simulation technology and an intelligent display technology, and special multimedia real estate building information is browsed through clicking touch of fingers on the touch screen.
The hot spot area is a hyperlink defined for a local area of the image, and when the hot spot area is clicked, the hyperlink is triggered and jumps to other webpages or pages. The hot spot area is a special hyperlink form, which is often used to set navigation in an image, and a user can define multiple hot spot areas in one image to realize clicking different hot spots to connect to different pages. The hot spot area of this application triggers hyperlink to building introduction information.
The touch operation may be, for example, a click operation, a slide operation, and the like, and may be a click operation or a slide operation for a preset number of times, a slide operation toward a preset angle or direction, and the like, and the specific touch operation is not limited herein, and the user may implement the touch operation through the electronic device.
The building introduction information can be played and displayed on a display screen of the electronic equipment, specifically can be displayed in a text form, and can be switched at a certain speed in the display process, so that the effect of mobile playing on the electronic equipment is created; the electronic equipment can also play the real estate electronic building sand table in a voice broadcasting mode, specifically, the area of the electronic equipment for displaying the real estate electronic building sand table is kept unchanged, and voice information of the building introduction information is output through the audio module; in addition, the two modes can be combined, for example, the electronic device can play the characters of the building introduction information on the display screen at a certain speed, and simultaneously, the electronic device can follow and read the characters of the building introduction information on the display screen at a certain speed through the audio module.
It can be seen that, in the embodiment of the application, the real estate electronic floor sand table manufactured in the background is obtained; determining a hot spot area of the real estate electronic floor sand table; configuring corresponding building introduction information for the hot spot area; when touch operation aiming at the hot spot area is detected, the building introduction information is played; when the real estate electronic building sand table is manufactured at the background, corresponding building introduction information is configured for the corresponding hot spot area, so that the building introduction information can be played when touch operation aiming at the hot spot area is detected, the problem that the corresponding building introduction information cannot be provided in time possibly due to real estate sales is solved, and the timeliness rate of building information transmission is improved; the introduction information is recorded in advance, so that the introduction information is more accurate; due to the improvement of the playing accuracy and the transmission timeliness rate of the building introduction information, the user experience can be further improved.
In an implementation manner of the present application, after the playing the building introduction information, the method may further include the following steps:
when detecting a current query sentence of a user for the building information, performing word segmentation processing on the current query sentence to obtain a first keyword;
and acquiring a first answer sentence from an intelligent dialogue library based on the first keyword and the corresponding relation between the keyword and the answer sentence, and outputting the first answer sentence.
The intelligent dialog library can be set by a background manager or defaulted by a system, and is not limited herein; the intelligent dialogue library can be used for storing various answer sentences; in addition, the electronic device may pre-store the corresponding relationship between the keywords and the answer sentences, and each keyword may correspond to one answer sentence. Answer sentences corresponding to the first keywords can be determined from the intelligent dialogue library based on the corresponding relation between the keywords and the question-answer sentences, and accordingly the first answer sentences can be output.
The type of the current query statement is a text or an audio, and is not limited herein.
In a specific implementation, if the type of the current query statement is a word, the method may include the following steps: displaying a text box on the electronic device; acquiring a current query sentence of the character type input by the display text box; if the type of the current query statement is audio, the method may include the steps of: and acquiring a current inquiry statement of an audio type through an audio module of the electronic equipment, and processing the current inquiry statement to obtain a first keyword.
In an implementation manner of the present application, when the current query statement is an audio, processing the current query statement to obtain the first keyword may include the following steps: performing semantic analysis on the current query statement to obtain a plurality of characters; acquiring a voice oscillogram corresponding to the current query statement; marking the characters according to the voice oscillogram, and determining a characteristic parameter corresponding to each character; and according to the characteristic parameters corresponding to each character, performing character segmentation on the characters to obtain a first keyword.
Wherein, the above-mentioned characteristic parameter can embody the voice characteristic of the personal characteristic of this user, the characteristic parameter includes: pronunciation duration, pronunciation times, pronunciation speed, pronunciation intonation, etc.
In a specific implementation, semantic analysis may be performed on the current query sentence to obtain a plurality of characters, further, the characters may be labeled according to a speech waveform diagram, and further, characteristics such as the number of times of pronunciation, the duration of pronunciation, and the like corresponding to each character may be determined according to the speech waveform diagram, and a speech speed characteristic corresponding to the user may be obtained according to the duration of pronunciation corresponding to each character divided by the number of each character, and an amplitude corresponding to each character may be used as a tone of pronunciation corresponding to the character, so that a characteristic parameter corresponding to each character may be obtained, and since different users express utterances in different ways, their speaking habits may be different and may carry local accents, therefore, according to the characteristic parameters, the speech expression characteristics of the user may be determined, and further, a language expression logic way of the user may be determined, and finally, character segmentation may be performed on each character, and combined to obtain one or more first keys.
For example, when some people express a continuous word (e.g., "building," "building," etc.), it may be said that the time duration between "building" and "dish" is shorter than the discontinuous word, and then a keyword may be determined to be between "building" and "dish". For another example, if some people have a local accent, "lou pan" of "building" may say that "lou ban", then the dialect type of the user can be determined according to the characteristic parameters of the user, and "building" is determined to be expressed according to the characteristics such as pronunciation duration, etc., so as to prevent missing key information in the query sentence to obtain the first keyword.
In an implementation manner of the present application, the answer sentences in the intelligent dialog library may be divided according to dialect types or language types, in this embodiment of the present application, if the intelligent dialog library includes answer sentences of different dialect types, then after determining the dialect type corresponding to the user according to the voice feature information of the user, when the building introduction information is played through the audio module, the dialect type of the user may also be played in a humanized manner, so that it is beneficial to improve user experience.
Further, the performing word segmentation processing on the current query sentence to obtain the first keyword may include the following steps:
step S1: taking the first N characters of the current query statement as character strings;
step S2: matching the character string with words which are contained in a word bank and have the same word number as the character string;
step S3: if the matching is successful, the character string is used as a first keyword, and then the first N characters of the current inquiry statement are deleted to obtain a new current inquiry statement; then, step S1 is executed;
step S4: if the matching is unsuccessful, deleting 1 character from the character string to obtain a new character string; then, step S2 is executed;
until all first keywords are determined.
The word stock may refer to a database for storing the character strings corresponding to the keywords, and may be set by a background manager or default to a system, which is not limited herein.
It should be noted that, the last N words of the current query statement may also be used as character strings in a backward-forward traversal, and the specific implementation manner is the same as that in the above embodiment, and is not described here one by one.
And the first answer sentence is preset by the real estate manager according to the first keyword and can be continuously updated subsequently.
In an implementation manner of the present application, the method may further include the steps of:
when the current query sentence of the user for the floor information is not detected, displaying at least one alternative query sentence based on the historical query sentence information;
upon detecting a selection operation of the user for the at least one alternative query statement, determining a target alternative query statement from the at least one alternative query statement based on the selection operation;
performing word segmentation processing on the target alternative query sentence to obtain a second keyword;
and acquiring a second answer sentence from the intelligent dialogue library based on the second keyword and the corresponding relation between the keyword and the answer sentence, and outputting the second answer sentence.
Wherein the alternative query statement is determined by the electronic device according to the historical query statement information. The electronic device continuously collects the current query statement aiming at the hotspot area and takes the current query statement as an alternative query statement when the current query statement is not detected subsequently.
The selection operation may be a click operation or a slide operation for a certain candidate query statement, or a selection operation determined by voice acquired by an audio module, or a selection operation determined by a body motion acquired by a camera, where the body motion may be blinking, nodding, shaking, or the like.
The determination method of the second keyword refers to the determination method of the first keyword, and the determination method of the second answer sentence refers to the determination method of the first answer sentence, which are not described in detail herein.
Further, after outputting the second answer sentence, the method may further include the steps of: displaying a scoring request on the electronic device, wherein the scoring request is used for the satisfaction degree of the consulting user on the target alternative inquiry sentence or the satisfaction degree of the consulting user on the second answer sentence; and acquiring the score fed back by the user aiming at the scoring request.
In an implementation of the application, after the outputting the second answer sentence, the method may further include the steps of:
updating the second answer sentence based on user satisfaction with the second answer sentence.
The satisfaction degree corresponds to the score fed back by the user one by one, for example, 70 degrees of satisfaction corresponding to 70 points are 70%, 80 degrees of satisfaction corresponding to 80 points are 80%, and 90 degrees of satisfaction corresponding to 90 points are 90%.
For example, if the satisfaction is smaller than a certain threshold, the second answer sentence corresponding to the target candidate sentence may be updated in a manual entry manner.
It should be noted that, for the first answer sentence, the electronic device may also display a scoring request to facilitate the subsequent determination of the satisfaction degree according to the obtained score, so as to update the first answer sentence corresponding to the current query sentence.
It can be seen that, in the embodiment of the application, after the query statement of the user is fed back, the satisfaction degree of the user on the target alternative statement or the second answer statement is further obtained, and then the corresponding answer statement is updated according to the satisfaction degree, so that the accuracy of the second answer statement is improved, and the improvement of the user experience is facilitated.
In one implementation of the present application, the historical query sentence information includes at least one historical query sentence, and a first accuracy and a second accuracy corresponding to each historical query sentence, where the first accuracy is determined based on a click through rate of each historical query sentence and/or a browsing duration of an answer sentence corresponding to each historical query sentence; the second accuracy is determined based on a user accuracy rating of each historical query statement.
Wherein, the click rate of the historical query statement i can be equal to the quotient of the occurrence number of the historical query statement i and the total occurrence number of at least one historical query statement; the click rate of the historical query statement i may also be equal to a quotient of the number of times the historical query statement i is selected and the number of occurrences of the historical query statement i as a candidate query statement for selection by the user, the historical query statement i being any one of the at least one historical query statement.
To explain further, no matter the current query statement obtained by direct detection or the target candidate query statement obtained by selecting the target candidate query statement by displaying at least one candidate query statement on the display screen for the user, the electronic device records the query statement obtained by direct detection or the target candidate query statement selected by the user, so as to count the occurrence frequency of each query statement in the intelligent dialog library.
In an implementation manner of the present application, in displaying at least one alternative query statement based on the historical query statement information, the following steps may be included:
determining a score of each historical query statement based on the first accuracy and a first weight and the second accuracy corresponding to the first accuracy and a second weight of the second accuracy;
and taking the historical inquiry sentences with the scores larger than or equal to the preset threshold value as at least one alternative sentence.
Wherein the first weight and the second weight are decimals greater than or equal to 0 and less than or equal to 1. The real estate manager can adjust the weight according to the requirement of the real estate manager, so that at least one more appropriate alternative sentence can be provided for the user to select, and the user experience is improved.
Referring to fig. 2, fig. 2 is a schematic flow chart of another information introduction method according to an embodiment of the present application, where the method includes:
step 201: and acquiring the real estate electronic floor sand table manufactured by the background.
Step 202: determining a hot spot area of the real estate electronic floor sand table.
Step 203: and configuring corresponding building introduction information for the hot spot area.
Step 204: and when the touch operation aiming at the hot spot area is detected, the building introduction information is played.
Step 205: and when detecting a current query sentence of the user for the building information, performing word segmentation processing on the current query sentence to obtain a first keyword.
Step 206: and acquiring a first answer sentence from an intelligent dialogue library based on the first keyword and the corresponding relation between the keyword and the answer sentence, and outputting the first answer sentence.
Step 207: when current query sentences of a user for the building information are not detected, obtaining historical query sentence information, wherein the historical query sentence information comprises at least one historical query sentence, and first accuracy and second accuracy corresponding to each historical query sentence, and the first accuracy is determined based on the click rate of each historical query sentence and/or the browsing duration of an answer sentence corresponding to each historical query sentence; the second accuracy is determined based on a user accuracy rating of each historical query statement.
Step 208: determining a score for each historical query statement based on the first accuracy and a first weight corresponding to the first accuracy and the second accuracy and a second weight of the second accuracy.
Step 209: and taking the historical inquiry sentences with the scores larger than or equal to the preset threshold value as at least one alternative sentence.
Step 210: upon detecting a selection operation of the user for the at least one alternative query statement, determining a target alternative query statement from the at least one alternative query statement based on the selection operation.
Step 211: and performing word segmentation processing on the target alternative query sentence to obtain a second keyword.
Step 212: and acquiring a second answer sentence from the intelligent dialogue library based on the second keyword and the corresponding relation between the keyword and the answer sentence, and outputting the second answer sentence.
Step 213: updating the second answer sentence based on user satisfaction with the second answer sentence.
It should be noted that, for the specific implementation process of the present embodiment, reference may be made to the specific implementation process described in the above method embodiment, and a description thereof is omitted here.
According to the information introduction method provided by the embodiment of the application, the electronic equipment can acquire the real estate electronic floor sand table manufactured by the background; determining a hot spot area of the real estate electronic floor sand table; configuring corresponding building introduction information for the hot spot area; when touch operation aiming at the hot spot area is detected, the building introduction information is played; when detecting a current query sentence of a user for the building information, performing word segmentation processing on the current query sentence to obtain a first keyword; and acquiring a first answer sentence from an intelligent dialogue library based on the first keyword and the corresponding relation between the keyword and the answer sentence, and outputting the first answer sentence. When current query sentences of a user for the building information are not detected, obtaining historical query sentence information, wherein the historical query sentence information comprises at least one historical query sentence, and first accuracy and second accuracy corresponding to each historical query sentence, and the first accuracy is determined based on the click rate of each historical query sentence and/or the browsing duration of an answer sentence corresponding to each historical query sentence; the second accuracy is determined based on a user accuracy rating score for each historical query statement; determining a score of each historical query statement based on the first accuracy and a first weight and the second accuracy corresponding to the first accuracy and a second weight of the second accuracy; taking the historical inquiry sentences with the scores larger than or equal to a preset threshold value as at least one alternative sentence; upon detecting a selection operation of the user for the at least one alternative query statement, determining a target alternative query statement from the at least one alternative query statement based on the selection operation; performing word segmentation processing on the target alternative query sentence to obtain a second keyword; acquiring a second answer sentence from the intelligent dialogue library based on the second keyword and the corresponding relation between the keyword and the answer sentence, and outputting the second answer sentence; updating the second answer sentence based on user satisfaction with the second answer sentence. Therefore, different information introduction modes can be provided for users according to different conditions, the feasibility of the scheme is favorably improved, and the timeliness rate of building information transmission is favorably improved; meanwhile, after the query sentences of the user are fed back, the satisfaction degree of the user on the target alternative sentences or the second answer sentences is further obtained, and then the corresponding answer sentences are updated according to the satisfaction degree, so that the accuracy of the second answer sentences is improved, and the user experience is further improved.
Referring to fig. 3, fig. 3 is a schematic structural diagram of an electronic device according to an embodiment of the present disclosure, and as shown in the drawing, the electronic device includes a processor, a memory, a communication interface, and one or more programs, where the one or more programs are stored in the memory and configured to be executed by the processor, and the programs include instructions for performing the following steps:
acquiring a real estate electronic floor sand table manufactured by a background;
determining a hot spot area of the real estate electronic floor sand table;
configuring corresponding building introduction information for the hot spot area;
and when the touch operation aiming at the hot spot area is detected, the building introduction information is played.
It can be seen that the electronic equipment provided by the embodiment of the application can obtain the real estate electronic floor sand table manufactured by the background; determining a hot spot area of the real estate electronic floor sand table; configuring corresponding building introduction information for the hot spot area; when touch operation aiming at the hot spot area is detected, the building introduction information is played; when the real estate electronic building sand table is manufactured at the background, corresponding building introduction information is configured for the corresponding hot spot area, so that the building introduction information can be played when touch operation aiming at the hot spot area is detected, the problem that the corresponding building introduction information cannot be provided in time possibly due to real estate sales is solved, and the timeliness rate of building information transmission is improved; the introduction information is recorded in advance, so that the introduction information is more accurate; due to the improvement of the playing accuracy and the transmission timeliness rate of the building introduction information, the user experience can be further improved.
Optionally, after the playing of the building introduction information, the program includes instructions for further performing the following steps:
when detecting a current query sentence of a user for the building information, performing word segmentation processing on the current query sentence to obtain a first keyword;
and acquiring a first answer sentence from an intelligent dialogue library based on the first keyword and the corresponding relation between the keyword and the answer sentence, and outputting the first answer sentence.
Optionally, the program includes instructions for further performing the steps of:
when the current query sentence of the user for the floor information is not detected, displaying at least one alternative query sentence based on the historical query sentence information;
upon detecting a selection operation of the user for the at least one alternative query statement, determining a target alternative query statement from the at least one alternative query statement based on the selection operation;
performing word segmentation processing on the target alternative query sentence to obtain a second keyword;
and acquiring a second answer sentence from the intelligent dialogue library based on the second keyword and the corresponding relation between the keyword and the answer sentence, and outputting the second answer sentence.
Optionally, the historical query sentence information includes at least one historical query sentence, and a first accuracy and a second accuracy corresponding to each historical query sentence, where the first accuracy is determined based on the click rate of each historical query sentence and/or the browsing duration of the answer sentence corresponding to each historical query sentence; the second accuracy is determined based on a user accuracy rating of each historical query statement.
Optionally, in the aspect of displaying at least one alternative query statement based on the historical query statement information, the program includes instructions specifically configured to:
determining a score of each historical query statement based on the first accuracy and a first weight and the second accuracy corresponding to the first accuracy and a second weight of the second accuracy;
and taking the historical inquiry sentences with the scores larger than or equal to the preset threshold value as at least one alternative sentence.
Optionally, after said outputting the second answer sentence, the program includes instructions for further performing the steps of:
updating the second answer sentence based on user satisfaction with the second answer sentence.
It should be noted that, for the specific implementation process of the present embodiment, reference may be made to the specific implementation process described in the above method embodiment, and a description thereof is omitted here.
The above embodiments mainly introduce the scheme of the embodiments of the present application from the perspective of the method-side implementation process. It is understood that the electronic device comprises corresponding hardware structures and/or software modules for performing the respective functions in order to realize the above-mentioned functions. Those of skill in the art would readily appreciate that the various illustrative elements and algorithm steps described in connection with the embodiments disclosed herein may be implemented as hardware or combinations of hardware and computer software. Whether a function is performed as hardware or computer software drives hardware depends upon the particular application and design constraints imposed on the solution. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present application.
In the embodiment of the present application, the electronic device may be divided into the functional units according to the method example, for example, each functional unit may be divided corresponding to each function, or two or more functions may be integrated into one processing unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit. It should be noted that the division of the unit in the embodiment of the present application is schematic, and is only a logic function division, and there may be another division manner in actual implementation. The following is an embodiment of the apparatus of the present application, which is used to execute the method implemented by the embodiment of the method of the present application.
Referring to fig. 4, fig. 4 is a schematic structural diagram of an information introducing apparatus according to an embodiment of the present application, applied to the electronic device, and the method includes:
the acquiring unit 401 is configured to acquire a real estate electronic floor sand table manufactured in a background;
a determining unit 402, configured to determine a hot spot area of the real estate electronic floor sand table;
the matching unit 403 is configured to configure corresponding building introduction information for the hot spot area;
the playing unit 404 is configured to play the building introduction information when a touch operation for the hot spot area is detected.
The information introduction device provided by the embodiment of the application can acquire the real estate electronic floor sand table manufactured by the background; determining a hot spot area of the real estate electronic floor sand table; configuring corresponding building introduction information for the hot spot area; when touch operation aiming at the hot spot area is detected, the building introduction information is played; when the real estate electronic building sand table is manufactured at the background, corresponding building introduction information is configured for the corresponding hot spot area, so that the building introduction information can be played when touch operation aiming at the hot spot area is detected, the problem that the corresponding building introduction information cannot be provided in time possibly due to real estate sales is solved, and the timeliness rate of building information transmission is improved; the introduction information is recorded in advance, so that the introduction information is more accurate; due to the improvement of the playing accuracy and the transmission timeliness rate of the building introduction information, the user experience can be further improved.
Optionally, after the playing the building introduction information, the apparatus further includes:
the first processing unit 405 is configured to, when a current query sentence of the user for the floor information is detected, perform word segmentation processing on the current query sentence to obtain a first keyword;
a first output unit 406, configured to obtain a first answer sentence from the intelligent dialog library based on the first keyword and the corresponding relationship between the keyword and the answer sentence, and output the first answer sentence.
Optionally, the apparatus further comprises:
a display unit 407 configured to display at least one alternative query sentence based on the historical query sentence information when the current query sentence for the floor information by the user is not detected;
the determining unit 402 is further configured to, when a selection operation of the user for the at least one alternative query statement is detected, determine a target alternative query statement from the at least one alternative query statement based on the selection operation;
a second processing unit 408, configured to perform word segmentation processing on the target candidate query statement to obtain a second keyword;
a second output unit 409, configured to obtain a second answer sentence from the intelligent dialog library based on the second keyword and the corresponding relationship between the keyword and the answer sentence, and output the second answer sentence.
Optionally, the historical query sentence information includes at least one historical query sentence, and a first accuracy and a second accuracy corresponding to each historical query sentence, where the first accuracy is determined based on the click rate of each historical query sentence and/or the browsing duration of the answer sentence corresponding to each historical query sentence; the second accuracy is determined based on a user accuracy rating of each historical query statement.
Optionally, in terms of displaying at least one alternative query statement based on the historical query statement information, the display unit 407 is specifically configured to:
determining a score of each historical query statement based on the first accuracy and a first weight and the second accuracy corresponding to the first accuracy and a second weight of the second accuracy;
and taking the historical inquiry sentences with the scores larger than or equal to the preset threshold value as at least one alternative sentence.
Optionally, after the outputting the second answer sentence, the apparatus further comprises:
an updating unit 410 for updating the second answer sentence based on the user's satisfaction with the second answer sentence.
It should be noted that the first output unit 406 and the second output unit 409 may be implemented by communication interfaces, and the obtaining unit 401, the determining unit 402, the matching unit 403, the playing unit 404, the first processing unit 405, the display unit 407, the second processing unit 408, and the updating unit 410 may be implemented by processors.
Embodiments of the present application also provide a computer storage medium, where the computer storage medium stores a computer program for electronic data exchange, the computer program enabling a computer to execute part or all of the steps of any one of the methods described in the above method embodiments, and the computer includes an electronic device.
Embodiments of the present application also provide a computer program product comprising a non-transitory computer readable storage medium storing a computer program operable to cause a computer to perform some or all of the steps of any of the methods as described in the above method embodiments. The computer program product may be a software installation package, the computer comprising an electronic device.
It should be noted that, for simplicity of description, the above-mentioned method embodiments are described as a series of acts or combination of acts, but those skilled in the art will recognize that the present application is not limited by the order of acts described, as some steps may occur in other orders or concurrently depending on the application. Further, those skilled in the art should also appreciate that the embodiments described in the specification are preferred embodiments and that the acts and modules referred to are not necessarily required in this application.
In the foregoing embodiments, the descriptions of the respective embodiments have respective emphasis, and for parts that are not described in detail in a certain embodiment, reference may be made to related descriptions of other embodiments.
In the embodiments provided in the present application, it should be understood that the disclosed apparatus may be implemented in other manners. For example, the above-described embodiments of the apparatus are merely illustrative, and for example, the above-described division of the units is only one type of division of logical functions, and other divisions may be realized in practice, for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection of some interfaces, devices or units, and may be an electric or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
The integrated unit may be stored in a computer readable memory if it is implemented in the form of a software functional unit and sold or used as a stand-alone product. Based on such understanding, the technical solution of the present application may be substantially implemented or a part of or all or part of the technical solution contributing to the prior art may be embodied in the form of a software product stored in a memory, and including several instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the above-mentioned method of the embodiments of the present application. And the aforementioned memory comprises: a U-disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic or optical disk, and other various media capable of storing program codes.
Those skilled in the art will appreciate that all or part of the steps in the methods of the above embodiments may be implemented by associated hardware instructed by a program, which may be stored in a computer-readable memory, which may include: flash Memory disks, Read-Only memories (ROMs), Random Access Memories (RAMs), magnetic or optical disks, and the like.
The foregoing detailed description of the embodiments of the present application has been presented to illustrate the principles and implementations of the present application, and the above description of the embodiments is only provided to help understand the method and the core concept of the present application; meanwhile, for a person skilled in the art, according to the idea of the present application, there may be variations in the specific embodiments and the application scope, and in summary, the content of the present specification should not be construed as a limitation to the present application.
Claims (10)
1. An information introduction method, comprising:
acquiring a real estate electronic floor sand table manufactured by a background;
determining a hot spot area of the real estate electronic floor sand table;
configuring corresponding building introduction information for the hot spot area;
and when the touch operation aiming at the hot spot area is detected, the building introduction information is played.
2. The method of claim 1, wherein after playing the building introduction information, the method further comprises:
when detecting a current query sentence of a user for the building information, performing word segmentation processing on the current query sentence to obtain a first keyword;
and acquiring a first answer sentence from an intelligent dialogue library based on the first keyword and the corresponding relation between the keyword and the answer sentence, and outputting the first answer sentence.
3. The method according to claim 1 or 2, characterized in that the method further comprises:
when the current query sentence of the user for the floor information is not detected, displaying at least one alternative query sentence based on the historical query sentence information;
upon detecting a selection operation of the user for the at least one alternative query statement, determining a target alternative query statement from the at least one alternative query statement based on the selection operation;
performing word segmentation processing on the target alternative query sentence to obtain a second keyword;
and acquiring a second answer sentence from the intelligent dialogue library based on the second keyword and the corresponding relation between the keyword and the answer sentence, and outputting the second answer sentence.
4. The method according to claim 3, wherein the historical query sentence information includes at least one historical query sentence, and a first accuracy and a second accuracy corresponding to each historical query sentence, the first accuracy being determined based on a click through rate of each historical query sentence and/or a browsing duration of an answer sentence corresponding to each historical query sentence; the second accuracy is determined based on a user accuracy rating of each historical query statement.
5. The method of claim 4, wherein the displaying at least one alternative query statement based on historical query statement information comprises:
determining a score of each historical query statement based on the first accuracy and a first weight and the second accuracy corresponding to the first accuracy and a second weight of the second accuracy;
and taking the historical inquiry sentences with the scores larger than or equal to the preset threshold value as at least one alternative sentence.
6. The method of any of claims 3-5, wherein after said outputting said second answer sentence, the method further comprises:
updating the second answer sentence based on user satisfaction with the second answer sentence.
7. An information presentation apparatus, comprising:
the acquisition unit is used for acquiring the real estate electronic building sand table manufactured by the background;
the determining unit is used for determining a hot spot area of the real estate electronic building sand table;
the matching unit is used for configuring corresponding building introduction information for the hot spot area;
and the playing unit is used for playing the building introduction information when the touch operation aiming at the hot spot area is detected.
8. The apparatus of claim 7, wherein after said playing said building introduction information, said apparatus further comprises:
the first processing unit is used for performing word segmentation processing on a current inquiry statement of the building information by a user when the current inquiry statement of the user is detected to obtain a first keyword;
and the first output unit is used for acquiring a first answer sentence from the intelligent dialogue library based on the first keyword and the corresponding relation between the keyword and the answer sentence and outputting the first answer sentence.
9. An electronic device comprising a processor, a memory, a communication interface, and one or more programs stored in the memory and configured to be executed by the processor, the programs comprising instructions for performing the steps in the method of any of claims 1-6.
10. A computer-readable storage medium, characterized in that the computer-readable storage medium stores a computer program which is executed by a processor to implement the method of any one of claims 1-6.
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