CN113762639A - Middle station service design method based on business scene - Google Patents
Middle station service design method based on business scene Download PDFInfo
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- CN113762639A CN113762639A CN202111105545.5A CN202111105545A CN113762639A CN 113762639 A CN113762639 A CN 113762639A CN 202111105545 A CN202111105545 A CN 202111105545A CN 113762639 A CN113762639 A CN 113762639A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/04—Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/02—Payment architectures, schemes or protocols involving a neutral party, e.g. certification authority, notary or trusted third party [TTP]
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales
Abstract
The invention discloses a middle station service design method based on a service scene in the technical field of middle station service methods, which comprises a service access module, a service module, a task scheduling module and an after-sale module, wherein the service access module is used for accessing service application related services; the business service module provides a related business plan based on the business application generated by the business access module; the task scheduling module makes a task scheduling plan based on the service plan and completes service corresponding to the service application; the after-sales module provides after-sales related to the business application and can optimize the after-sales service. The service access module can access the service requirement of the mobile terminal, the service module specifies a service plan, and the task scheduling module schedules the service-related tasks according to the service plan, so that the service can be rapidly responded, and after-sales modules are arranged, the after-sales service can be timely processed and optimized.
Description
Technical Field
The invention relates to the technical field of a middle station service method, in particular to a middle station service design method based on a business scene.
Background
At present, with the rapid rise of mobile internet, the traffic volume is increased greatly, and the service volume is increased greatly, so that a system capable of transferring service to the service is needed to meet the service requirement of the service.
Based on the above, the invention designs a middle station service design method based on a business scene to solve the above problems.
Disclosure of Invention
The invention aims to provide a middle station service design method based on a service scene, which aims to solve the problem that the service demand of the service is met by a system capable of transferring the service due to the fact that the service volume is greatly increased along with the rapid rise of the mobile internet at present, which is provided by the background technology.
In order to achieve the purpose, the invention provides the following technical scheme: a middle station service design method based on service scenes comprises a service access module, a service module, a task scheduling module and an after-sale module,
the service access module accesses service application related services;
the business service module provides a related business plan based on the business application generated by the business access module;
the task scheduling module makes a task scheduling plan based on the service plan and completes service corresponding to the service application;
the after-sales module provides after-sales related to the business application and can optimize the after-sales service.
Preferably, the service access module includes a service application unit, a service query unit, and a service payment unit, the service application unit is configured to provide a service related application and store the related application, the service query unit queries related service content based on the related application in the service application unit and generates service content, and the service payment unit completes service contract payment based on a third-party payment platform.
Preferably, the service module includes a service analysis unit, a service acceptance unit, and a service plan generation unit, the service analysis unit is configured to receive a service application from the service access module and analyze content of the service application, the service acceptance unit is configured to accept the service application and generate a service application form, and the service plan generation unit generates a service plan based on the service application form generated by the service acceptance unit.
Preferably, the task scheduling module includes a task content generating unit, a task optimizing unit, and a scheduling unit, the task content generating unit generates specific task content based on the service plan in the service module, the task optimizing unit performs optimization based on the task content generated by the task content generating unit, and the scheduling unit generates a scheduling plan based on the optimized task content, so that a business-related department can perform service according to the scheduling plan.
Preferably, the after-sale module includes an after-sale application unit, an after-sale scheduling unit, and an after-sale optimization unit, the after-sale application unit is used for receiving the service after-sale application and making an after-sale plan, the after-sale scheduling unit performs related scheduling according to the after-sale plan generated by the after-sale application unit, and the after-sale optimization unit is used for optimizing the after-sale plan made by the after-sale application unit.
Compared with the prior art, the invention has the beneficial effects that: the service access module can access the service requirement of the mobile terminal, the service module specifies a service plan, and the task scheduling module schedules the service-related tasks according to the service plan, so that the service can be rapidly responded, and after-sales modules are arranged, the after-sales service can be timely processed and optimized.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings used in the description of the embodiments will be briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art that other drawings can be obtained according to the drawings without creative efforts.
Fig. 1 is a schematic flow chart of a method for designing a middle station service based on a service scenario according to the present invention;
fig. 2 is a schematic diagram of a frame structure of a service access module according to the present invention;
FIG. 3 is a schematic diagram of a framework structure of a business service module according to the present invention;
FIG. 4 is a diagram of a frame structure of a task scheduling module according to the present invention;
fig. 5 is a schematic diagram of a frame structure of an after-market module according to the present invention.
In the drawings, the components represented by the respective reference numerals are listed below:
1-service access module, 101-service application unit, 102-service query unit, 103-service payment unit, 2-service module, 201-service analysis unit, 202-service acceptance unit, 203-service plan generation unit, 3-task scheduling module, 301-task content generation unit, 302-task optimization unit, 303-scheduling unit, 4-after-sale module, 401-after-sale application unit, 402-after-sale scheduling unit and 403-after-sale optimization unit.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Referring to fig. 1-5, the present invention provides a technical solution: a design method of a middle platform service based on a service scene comprises a service access module 1, a service module 2, a task scheduling module 3 and an after-sale module 4, wherein the service access module 1 is used for accessing service application related services, the service access module 1 comprises a service application unit 101, a service inquiry unit 102 and a service payment unit 103, the service application unit 101 is used for providing service related applications and storing the related applications, the service inquiry unit 102 inquires related service contents based on the related applications in the service application unit 101 and generates service contents, the service payment unit 103 completes service contract payment based on a third party payment platform, the service module 2 provides related service plans based on the service applications generated by the service access module 1, the service module 2 comprises a service analysis unit 201, a service acceptance unit 202 and a service plan generation unit 203, the service analysis unit 201 is configured to receive a service application in the service access module 1 and analyze content of the service application, the service acceptance unit 202 is configured to accept the service application and generate a service application form, the service plan generation unit 203 generates a service plan based on the service application form generated by the service acceptance unit 202, the task scheduling module 3 formulates a task scheduling plan based on the service plan and completes a service corresponding to the service application, the task scheduling module 3 includes a task content generation unit 301, a task optimization unit 302, and a scheduling unit 303, the task content generation unit 301 generates specific task content based on the service plan in the service module 2, the task optimization unit 302 performs optimization based on the task content generated by the task content generation unit 301, the scheduling unit 303 generates a scheduling plan based on the optimized task content, so that a business-related department can perform service according to the scheduling plan, the after-sale module 4 provides after-sale related to the service application and can optimize the after-sale service, the after-sale module 4 includes an after-sale application unit 401, an after-sale scheduling unit 402 and an after-sale optimization unit 403, the after-sale application unit 401 is used for receiving the service after-sale application and making an after-sale plan, the after-sale scheduling unit 402 performs related scheduling according to the after-sale plan generated by the after-sale application unit 401, and the after-sale optimization unit 403 is used for optimizing the after-sale plan made by the after-sale application unit 401.
In the description herein, references to the description of "one embodiment," "an example," "a specific example" or the like are intended to mean that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the invention. In this specification, the schematic representations of the terms used above do not necessarily refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples.
The preferred embodiments of the invention disclosed above are intended to be illustrative only. The preferred embodiments are not intended to be exhaustive or to limit the invention to the precise embodiments disclosed. Obviously, many modifications and variations are possible in light of the above teaching. The embodiments were chosen and described in order to best explain the principles of the invention and the practical application, to thereby enable others skilled in the art to best utilize the invention. The invention is limited only by the claims and their full scope and equivalents.
Claims (5)
1. A middle station service design method based on a service scene is characterized by comprising a service access module (1), a service module (2), a task scheduling module (3) and an after-sale module (4),
the service access module (1) accesses service application related services;
providing a related business plan by the business service module (2) based on the business application generated by the business access module (1);
the task scheduling module (3) makes a task scheduling plan based on the service plan and completes the service corresponding to the service application;
the after-sales module (4) provides after-sales related to the business application and can optimize the after-sales service.
2. The design method of the middle desk service based on the business scenario, according to claim 1, wherein the business access module (1) includes a business application unit (101), a business query unit (102), and a business payment unit (103), the business application unit (101) is configured to provide business-related applications and store the related applications, the business query unit (102) queries related business contents based on the related applications in the business application unit (101) and generates business contents, and the business payment unit (103) completes business contract payment based on a third party payment platform.
3. The method for designing the middle station service based on the business scenario, according to claim 1, is characterized in that the business service module (2) comprises a business analysis unit (201), a business acceptance unit (202) and a business plan generation unit (203), wherein the business analysis unit (201) is configured to receive the business application in the business access module (1) and analyze the content of the business application, the business acceptance unit (202) is configured to accept the business application and generate a business application form, and the business plan generation unit (203) generates the business plan based on the business application form generated by the business acceptance unit (202).
4. The design method of the middlebox service based on the business scenario as claimed in claim 1, wherein the task scheduling module (3) comprises a task content generating unit (301), a task optimizing unit (302), and a scheduling unit (303), the task content generating unit (301) generates specific task content based on the business plan in the business service module (2), the task optimizing unit (302) optimizes the task content generated by the task content generating unit (301), and the scheduling unit (303) generates the scheduling plan based on the optimized task content, so that the business-related department can perform business service according to the scheduling plan.
5. The design method of a midstation service based on business scenario as claimed in claim 1, wherein the after-sale module (4) includes an after-sale application unit (401), an after-sale scheduling unit (402), and an after-sale optimization unit (403), the after-sale application unit (401) is configured to receive the business after-sale application and make an after-sale plan, the after-sale scheduling unit (402) performs relevant scheduling according to the after-sale plan generated by the after-sale application unit (401), and the after-sale optimization unit (403) is configured to optimize the after-sale plan made by the after-sale application unit (401).
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Inventor after: Zhang Wenhan Inventor after: Liu Jianing Inventor after: Chen Yuxu Inventor after: Yu Yun Inventor after: Liang Zhihong Inventor after: Yang Yang Inventor after: Cui Yan Inventor after: Kang Yi Inventor after: Liu Mingwei Inventor after: Ren Haowen Inventor after: Chen Qiang Inventor before: Kang Yi Inventor before: Xiao Zhanhui Inventor before: Yang Yang Inventor before: Yang Xiaoxue Inventor before: Liu Mingwei Inventor before: Liu Zhuqing Inventor before: Ao Zhiqi Inventor before: Zhang Lingzhi |
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