CN113590422A - Automatic fusing processing method, device and system for service exception - Google Patents
Automatic fusing processing method, device and system for service exception Download PDFInfo
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Abstract
The invention provides an automatic fusing processing method, device and system for service abnormity, which can be used in the technical field of finance, and the method comprises the following steps: acquiring service result information returned by the main server based on the service request; analyzing the service result information, and determining whether the processing process of the service request is abnormal; if the service request with abnormal service reaches the preset fusing condition, the received service request is sent to the standby server for service request processing, and the invention can improve the efficiency and flexibility of a fusing mechanism when the application service is abnormal.
Description
Technical Field
The invention relates to the technical field of internet, in particular to the technical field of finance, and particularly relates to an automatic fusing processing method, device and system for service abnormity.
Background
For applications providing services for users, for example, applications such as enterprise internet banking, transaction services such as money transfer, remittance and surreptitious wages can be provided for users, normal processing of the transaction services depends on normal operation of an oracle instruction library of an F-EBANKC enterprise internet bank, but with increase of data volume, the instruction library is abnormal in production, and therefore certain service in enterprise internet banking related transactions or transactions is affected. In order to ensure that the application can still normally provide services for users when the service is abnormal and improve the disaster tolerance capability of the application, a fusing mechanism when the service is abnormal needs to be set, and the service request is switched from being sent to the main server for processing to being sent to the standby server for processing, so that the normal operation of transaction is ensured. The current fusing mechanism can only depend on the manual inspection and manual operation of operation and maintenance personnel to switch to the standby server when the service is abnormal, and the service request is switched to the original main server after the original main server is recovered to be normal. In addition, in the existing fusing mechanism, all service applications can only be switched to the standby server, that is, only global fusing is available, and the flexibility of the fusing mechanism is low.
Disclosure of Invention
The invention aims to provide an automatic fusing processing method for service exception, which improves the efficiency and flexibility of a fusing mechanism when the application service exception occurs. Another object of the present invention is to provide an automatic fuse handling device for handling service exceptions. It is a further object of this invention to provide an automatic fuse handling system for servicing exceptions. It is a further object of the present invention to provide a computer apparatus. It is a further object of this invention to provide such a readable medium.
In order to achieve the above object, the present invention discloses an automatic fusing processing method for service exception, which includes:
acquiring service result information returned by the main server based on the service request;
analyzing the service result information, and determining whether the processing process of the service request is abnormal;
and if the service request with the abnormal service reaches a preset fusing condition, sending the received service request to a standby server for service request processing.
Preferably, before obtaining the service result information returned by the main server based on the service request, the method further comprises:
receiving a service request transmitted by a user and transmitting the service request to the main server so that the main server processes the service request to obtain service result information;
and receiving the service result information returned by the main server.
Preferably, the analyzing the service result information and determining whether the processing process of the service request is a service exception specifically includes:
determining whether the service result information contains a preset abnormal field;
if so, determining that the processing process of the service request is abnormal.
Preferably, if the service request with the abnormal service reaches a preset fusing condition, sending the received service request to the standby server for service request processing specifically includes:
determining the request type of the service request with abnormal service;
determining whether the service requests with the same request type and abnormal service reach a preset fusing condition or not;
if so, the service request with the same request type received subsequently is sent to the standby server for service request processing.
Preferably, the determining whether the service requests with the same request type and abnormal service reach the preset fusing condition specifically includes:
determining whether the service requests of the same request type with abnormal service in a first preset time interval of a first preset quantity all reach a first preset threshold value.
Preferably, the method further comprises the following steps:
dividing the average duration of network connection failure caused by network fluctuation by a continuous first preset number to obtain the first preset time interval;
and multiplying the average traffic number per minute of the traffic peak value by the first preset time interval to obtain the first preset threshold value.
Preferably, after sending the received service request to the standby server for service request processing, the method further comprises:
sending a simulation service request to the main server according to a preset rule;
receiving service result information returned by the main server according to the simulated service request, and determining whether the processing process of the service request is successful;
and if the simulated service request with successful service reaches a preset recovery condition, sending the received service request to the main server for service request processing.
Preferably, the determining whether the processing process of the service request is a successful service, and if the successfully-served simulated service request reaches a preset recovery condition specifically includes:
determining whether the service result information contains a preset success field, if so, determining that the processing process of the service request is successful;
and if the successfully served service requests within a second preset time interval of a second preset number of continuous service requests reach a second preset threshold value, determining that the successfully served simulated service requests reach a preset recovery condition.
Preferably, the method further comprises the following steps:
dividing the average duration of network connection failure caused by network fluctuation by a second preset number to obtain a second preset time interval;
and multiplying the average traffic number per minute of the traffic peak value by the second preset time interval to obtain the second preset threshold value.
The invention also discloses an automatic fusing processing device for abnormal service, which comprises:
the information acquisition module is used for acquiring service result information returned by the main server based on the service request;
the information analysis module is used for analyzing the service result information and determining whether the processing process of the service request is abnormal;
and the fusing processing module is used for sending the received service request to a standby server for service request processing if the service request with the abnormal service reaches a preset fusing condition.
The invention also discloses an automatic fusing processing system for the abnormal service, which comprises an automatic fusing processing device for the abnormal service, a main server and a standby server;
the automatic fusing processing device is used for acquiring service result information returned by the main server based on the service request, analyzing the service result information, determining whether the processing process of the service request is abnormal, and sending the received service request to the standby server for service request processing if the service request with abnormal service reaches a preset fusing condition.
The invention also discloses a computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor,
the processor, when executing the program, implements the method as described above.
The invention also discloses a computer-readable medium, having stored thereon a computer program,
which when executed by a processor implements the method as described above.
The automatic fusing processing method for the service abnormality obtains service result information returned by a main server based on a service request, analyzes the service result information, determines whether the processing process of the service request is the service abnormality or not, and sends the received service request to a standby server for service request processing if the service request with the service abnormality reaches a preset fusing condition. Therefore, the method and the device actively acquire and analyze the service result information returned by the main server, determine whether the service abnormality exists in the processing process of the main server for processing the service request, automatically judge whether to start the fusing mechanism according to whether the service request with the service abnormality reaches the preset fusing condition, do not need manual switching of operation and maintenance personnel, reduce the manual operation cost and improve the fusing processing efficiency.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.
FIG. 1 is a block diagram illustrating a particular embodiment of an automatic fuse handling system for service exceptions according to the present invention;
FIG. 2 is a flow diagram illustrating an exemplary embodiment of a method for automatic fuse handling of a service exception;
FIG. 3 is a flow chart of an embodiment S000 of the method for handling an automatic fuse of a service exception according to the present invention;
FIG. 4 is a flow chart of an embodiment S200 of a method for handling an automatic fuse for a service exception according to the present invention;
FIG. 5 is a flow chart of an embodiment S300 of a method for handling an automatic fuse for a service exception according to the present invention;
FIG. 6 is a flow chart of a specific embodiment S400 of the method for handling an automatic fuse of a service exception according to the present invention;
FIG. 7 is a flowchart of an embodiment S500 of a method for handling an automatic fuse for a service exception;
FIG. 8 is a flowchart of a specific embodiment of the method for handling an automatic fuse of a service exception of the present invention, S520 and S530;
FIG. 9 is a flow chart of an embodiment S600 of the method for handling an automatic fuse of a service exception according to the present invention;
FIG. 10 is a block diagram illustrating an exemplary embodiment of an automatic fuse handling device for handling a service exception according to the present invention;
FIG. 11 illustrates a schematic block diagram of a computer device suitable for use in implementing embodiments of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
It should be noted that the method, the device, and the system for processing automatic fusing of service exception disclosed in the present application may be used in the field of financial technology, and may also be used in any field other than the field of financial technology.
In the prior art, a fusing mechanism of an application providing services for a user has the problems of high labor cost, low efficiency and poor flexibility. Specifically, taking the enterprise online banking application as an example, the enterprise online banking transfer remittance, surreptitious wage and other transaction foreground and background services rely on the F-EBANKC enterprise online bank oracle instruction library to be normal, but with the increase of data volume, the instruction library is abnormal in production, so that the enterprise online banking related transaction or a certain service in the transaction is affected. The purpose of the enterprise internet bank fusing is to ensure that the command library can still provide services to the outside normally during global or local exception, and improve the disaster tolerance of the enterprise internet bank. When the instruction library is normal, services such as enterprise client transaction submission, quota accumulation, receipt recording information, commission charge recording information and the like are in the F-EBANKC enterprise online banking instruction library. Once the enterprise network command library is abnormal, related services cannot be provided for the client, if the transaction is required to be carried out normally, a fusing mechanism needs to be started, and the abnormal services in the client transaction chain are switched into a mysql fragmentation database of enterprise electronic banking (F-EBANKC) oracle database from the enterprise E-Bank (F-EBANKC) oracle database. When abnormal conditions occur, abnormal parts in transactions such as enterprise internet bank transfer remittance, surreptitious wages and the like can ensure that the transactions are normally carried out by calling services in the maysql fragment database of the F-EBBC. The F-EBBC can at least provide the same service as the F-EBANKC, namely enterprise internet bank key transactions such as surreptitious wages, transfer remittance and the like are basically deployed on enterprise electronic banking (F-EBBC).
In the enterprise internet bank, the existing fusing mechanism flow is as follows: and a client page processing module deployed on the enterprise electronic banking (F-EBBC) receives the service request and calls a service on the original enterprise internet banking (F-EBANKC) instruction library to cause abnormity. And (3) the abnormal service on the original enterprise Internet banking (F-EBANKC) instruction library gives an alarm to production operation and maintenance personnel through an early warning platform (AMC). The production operation and maintenance personnel manually check whether the original enterprise Internet banking (F-EBANKC) instruction library is globally abnormal. If the global situation is abnormal, all the services in the original enterprise internet banking (F-EBANKC) instruction library are manually switched to enterprise electronic banking (F-EBBC); if there is no global exception, no switching is performed. And after the original enterprise internet bank (F-EBANKC) command library is recovered to be normal, manually switching all the services switched previously back.
For ease of understanding, the following description is given by way of example. Suppose a customer submits a money transfer and remittance instruction, the service of the order bank recording the receipt information is abnormal, the service can not be provided, and the information in the receipt of the customer transaction is lost. According to the current fusing mechanism, the flow is as follows:
step 1: after the customer submits the transfer remittance instruction successfully, the customer calls the original enterprise Internet banking (F-EBANKC) instruction library to record the exception of the receipt information service.
Step 2: the instruction library records and returns the order information service to alarm the production operation and maintenance personnel through an early warning platform (AMC).
Step 3: the production operation and maintenance personnel manually check whether the original enterprise Internet banking (F-EBANKC) instruction library is globally abnormal.
Step 4: if the global situation is abnormal, all the services in the original enterprise internet banking (F-EBANKC) instruction library are manually switched to enterprise electronic banking (F-EBBC); if no global exception exists, switching is not carried out, and the receipt information service cannot be provided until the receipt information service is repaired.
Step 5: and after the original enterprise internet bank (F-EBANKC) command library is recovered to be normal, manually switching all the services switched previously back.
The current fusing mechanism has the following problems: 1. and an automatic detection mechanism is not provided, only manual inspection and switching can be performed, and the processing efficiency is low. The current fusing mechanism needs to manually check whether global exception occurs after database exception alarm, and then manually switch to enterprise electronic banking (F-EBBC). And after the enterprise online bank database is recovered, manually switching back is also needed. Not only occupies more human resources, but also has lower efficiency and can not solve the database abnormity in time. 2. And only global fusing can be performed, and the flexibility is low. The online service competition of enterprise bank in the industry is more and more violent at present, and newly-increased, the renewal speed of function constantly accelerates, and the function that enterprise's internet bank platform was accepted is more and more, more and more complicated, along with the function is more and more complicated, and application, the service that relates to on the transaction chain also are more and more complicated. However, the current fusing mechanism can only be used for fusing globally, and the current mechanism cannot handle the condition that a certain service on a transaction chain cannot work normally, namely the condition that a database is locally abnormal. For example, the current fusing mechanism is only applicable to a scenario where the whole enterprise internet bank cannot be used, and cannot be applied if only one service exception is recorded and returned.
In order to facilitate understanding of the technical solutions provided in the present application, the following first describes relevant contents of the technical solutions in the present application. The automatic fusing processing method for the service exception provided by the embodiment of the invention actively acquires and analyzes the service result information returned by the main server, determines whether the service exception exists in the processing process of the service request processed by the main server, and automatically judges whether to start a fusing mechanism according to whether the service request with the service exception reaches the preset fusing condition, so that the manual switching of operation and maintenance personnel is not needed, the manual operation cost is reduced, and the fusing processing efficiency is improved.
Fig. 1 is a schematic structural diagram of an automatic fusing processing system for service exception according to an embodiment of the present invention, and as shown in fig. 1, the automatic fusing processing system for service exception according to the embodiment of the present invention includes an automatic fusing processing apparatus 1, a main server 2, and a standby server 3.
The automatic fusing processing device 1 is configured to obtain service result information returned by the main server 2 based on a service request, analyze the service result information, determine whether a processing process of the service request is abnormal, and send the received service request to the standby server 3 for service request processing if the service request with the abnormal service reaches a preset fusing condition.
It should be noted that the automatic fusing processing system may further include a user terminal 4. The user terminal 4 forms a service request based on the transaction operation of the user, and transmits the service request to the main server 2 so that the main server 2 returns service result information based on the service request. Of course, in other embodiments, the automatic fuse processing device 1 may directly form the service request based on the service request operation input by the user without being transmitted through the user terminal 4.
The following describes an implementation process of the automatic fusing method for handling service exception according to the embodiment of the present invention, taking the automatic fusing apparatus 1 as an execution subject. It can be understood that the execution subject of the automatic fusing processing method for service exception provided by the embodiment of the present invention includes, but is not limited to, the automatic fusing processing apparatus 1.
According to one aspect of the invention, the embodiment discloses an automatic fusing processing method for service exception. As shown in fig. 2, in this embodiment, the method includes:
s100: and acquiring service result information returned by the main server based on the service request.
S200: and analyzing the service result information, and determining whether the processing process of the service request is abnormal.
S300: and if the service request with the abnormal service reaches a preset fusing condition, sending the received service request to a standby server for service request processing.
The automatic fusing processing method for the service abnormality obtains service result information returned by a main server based on a service request, analyzes the service result information, determines whether the processing process of the service request is the service abnormality or not, and sends the received service request to a standby server for service request processing if the service request with the service abnormality reaches a preset fusing condition. Therefore, the method and the device actively acquire and analyze the service result information returned by the main server, determine whether the service abnormality exists in the processing process of the main server for processing the service request, automatically judge whether to start the fusing mechanism according to whether the service request with the service abnormality reaches the preset fusing condition, do not need manual switching of operation and maintenance personnel, reduce the manual operation cost and improve the fusing processing efficiency.
In a preferred embodiment, as shown in fig. 3, the method further includes, before obtaining the service result information returned by the main server based on the service request, S000:
s010: receiving a service request transmitted by a user and transmitting the service request to the main server so that the main server processes the service request to obtain service result information.
S020: and receiving the service result information returned by the main server.
Specifically, the automatic fusing processing system further comprises a user terminal. The user terminal forms a service request based on the transaction operation of the user, and sends the service request to the main server so that the main server returns service result information based on the service request. Of course, in other embodiments, the automatic fusing processing device may directly form the service request based on the service request operation input by the user without transmitting through the user terminal.
The automatic fusing processing device can receive the service request transmitted by the user, transmit the service request to the main server for processing, and return service result information to the automatic fusing processing device if the main server completes processing of the service request.
In a preferred embodiment, as shown in fig. 4, the analyzing the service result information and determining whether the processing procedure of the service request is a service exception in S200 specifically includes:
s210: and determining whether the service result information contains a preset abnormal field.
S220: if so, determining that the processing process of the service request is abnormal.
Specifically, the main server and the standby server may return service result information of successful service to the automatic fusing processing device after successfully processing the service request, and return service result information of abnormal service when an abnormality occurs while the main server and the standby server process the service request. For example, when the main server is an F-EBANKC server and the standby server is an F-EBBC server, the automatic fusing processing apparatus transmits a request message of a service request to the F-EBANKC server when a client performs a transaction. The automatic fusing processing device can receive the service result information containing the success field sent by the F-EBANKC server when the service request is processed normally, and the automatic fusing processing device can receive the service result information containing the abnormal field when the service request is processed abnormally.
In a preferred embodiment, as shown in fig. 5, if the service request with abnormal service reaches a preset fusing condition, the sending the received service request to the standby server for service request processing specifically includes:
s310: a request type of the service request for the service anomaly is determined.
S320: and determining whether the service requests with the same request type and abnormal service reach a preset fusing condition or not.
S330: if so, the service request with the same request type received subsequently is sent to the standby server for service request processing.
Specifically, it can be understood that the existing fusing mechanism can only perform global fusing, that is, when processing of a service request of a certain request type is abnormal, all service requests can only be switched to the standby server for processing of the service request, and the fusing mechanism has poor flexibility. In the preferred embodiment, the request type of the service request with abnormal service is determined, then whether the service request with abnormal service with the same request type reaches the preset fusing condition is counted, and if the service request with abnormal service with the same request type reaches the preset fusing condition, the service request with the same request type received subsequently is sent to the standby server for service request processing. Therefore, in the preferred embodiment, statistical analysis is performed on the service requests with abnormal service according to the request types, whether the abnormal conditions of the service requests with the request types reach the preset fusing condition needing fusing or not is determined, if the fusing mechanism needs to be started, only the service requests reaching the preset fusing condition are forwarded to the standby server for processing, fusing is performed by taking the request types as units, and flexibility is improved.
In a specific example, the F-EBANKC server may receive and process the service request sent by the automatic fuse processing device, output the service result information and feed back the service result information to the automatic fuse processing device, and the services that the F-EBANKC server may provide include, but are not limited to, services such as receipt, quota and commission. And the F-EBBC server rebuilds the F-EBANKC server on the F-EBBC, and the external service function is consistent with the F-EBANKC server. At present, online service competition of enterprise banks is intensified, functions are increased and updated at a higher speed, and the functions carried by an enterprise online bank platform are more and more complex. In the preferred embodiment, when the database server is locally abnormal, namely, a certain service on a transaction chain cannot work normally, the database server can be fused, so that the disaster tolerance capability of the online service of the bank is improved, and the online bank of the enterprise can still provide high-quality and complete service for customers in a special scene.
In a preferred embodiment, the step S320 of determining whether the service request with the same request type and abnormal service reaches the preset fusing condition specifically includes:
s321: determining whether the service requests of the same request type with abnormal service in a first preset time interval of a first preset quantity all reach a first preset threshold value.
Specifically, in order to prevent misjudgment caused by concurrency, the automatic fusing switch sets the automatic fusing trigger mechanism to be continuous multiple segments, that is, it can be determined whether the service requests with the same request type and abnormal service within a first preset time interval of a first preset number of continuous requests all reach a first preset threshold value so as to determine whether the service requests with the same request type and abnormal service reach a preset fusing condition. In a specific example, the first preset number may be three, that is, it is determined whether all the service requests of the same request type with service exception in the first preset time interval connecting three segments reach the first preset threshold.
In a preferred embodiment, as shown in fig. 6, the method further includes S400:
s410: dividing the average duration of network connection failure caused by network fluctuation by a continuous first preset number to obtain the first preset time interval;
s420: and multiplying the average traffic number per minute of the traffic peak value by the first preset time interval to obtain the first preset threshold value.
Specifically, the first preset number, the first preset time interval and the first preset threshold may be set according to actual requirements. In this preferred embodiment, the first preset time interval and the first preset threshold value can be calculated by the following formula:
a first preset time interval (minute) is the average duration/first preset number of network connection failures caused by network fluctuation;
the first predetermined threshold (number) is the average traffic volume per minute (number) of traffic peaks for a first predetermined time interval (minutes).
It should be noted that, in practical applications, the first preset time interval (minutes) and the first preset threshold (times) may be adjusted at any time according to actual production conditions, and the present invention is not limited to this.
In a preferred embodiment, as shown in fig. 7, the method further includes S500, after sending the received service request to the standby server for service request processing S300:
s510: and sending a simulation service request to the main server according to a preset rule.
S520: and receiving service result information returned by the main server according to the simulated service request, and determining whether the processing process of the service request is successful.
S530: and if the simulated service request with successful service reaches a preset recovery condition, sending the received service request to the main server for service request processing.
Specifically, in the prior art, when the main server is abnormally fused, the service request is switched to the standby server for processing, and when the main server returns to normal and can process the service request, the service request needs to be switched to the main server again for processing through manual operation of operation and maintenance personnel. Therefore, the fusing mechanism in the prior art needs the participation of operation and maintenance personnel, so that the labor cost is high, the flexibility of applying the fusing mechanism is low, and the application fault repairing efficiency is low. In the preferred embodiment, after the service request is switched to the standby server for processing, the simulated service request may be sent to the main server according to a preset rule, where the preset rule may be determined according to the service request, and the simulated service request may be formed according to a preset rule, where the simulated service request is the same as the service request switched to the standby server, and whether the main server is normal and can provide service to the user may be determined by sending the simulated service request to the main server for processing and according to the service result information returned by the main server, that is, the service request of the user may be processed.
In one specific example, after switching the service request to the F-EBBC server (primary server) for processing, the automatic fuse processing device may simulate the structure and field information of the service request to form a simulated service request and send the simulated service request to the F-EBANKC server (backup server). Wherein, the sending frequency of the simulation service request can be determined according to the actual requirement. And if the main server recovers, the service result information returned by the F-EBANKC server contains a success field.
In a preferred embodiment, as shown in fig. 8, the determining at S520 and S530 whether the processing procedure of the service request is a successful service, and if the successfully-served simulated service request reaches a preset recovery condition specifically includes:
s521: determining whether the service result information contains a preset success field, if so, determining that the processing process of the service request is successful;
s531: and if the successfully served service requests within a second preset time interval of a second preset number of continuous service requests reach a second preset threshold value, determining that the successfully served simulated service requests reach a preset recovery condition.
Specifically, after the main server and the standby server successfully process the service request, the main server and the standby server can return service result information of successful service to the automatic fusing processing device, the service result information comprises a preset successful field, and whether the service result information is successful or not can be determined by matching the preset successful field with the service result information. For example, when the main server is an F-EBANKC server and the standby server is an F-EBBC server, the automatic fusing processing apparatus transmits a request message of a service request to the F-EBANKC server when a client performs a transaction. The automatic fuse processing device may receive service result information including a success field from the F-EBANKC server when the service request is normally processed. And further analyzing the service request with successful service, and when the service request with successful service reaches a preset recovery condition, determining that the main server is successfully recovered to be normal, and providing service for the user.
In order to avoid interference caused by concurrent requests to the determination of whether the main server is recovered, in the preferred embodiment, if the successfully served service requests within a second preset time interval of a second preset number all reach a second preset threshold, it is determined that the successfully served simulated service requests reach a preset recovery condition.
In a preferred embodiment, as shown in fig. 9, the method further includes S600:
s610: and dividing the average time length of the network which cannot be connected due to the network fluctuation by a continuous second preset number to obtain the second preset time interval.
S620: and multiplying the average traffic number per minute of the traffic peak value by the second preset time interval to obtain the second preset threshold value.
Specifically, the second preset number, the second preset time interval and the second preset threshold may be set according to actual requirements. In this preferred embodiment, the second preset time interval and the second preset threshold value can be calculated by the following formula:
a second preset time interval (minute) is the average duration/second preset number of network connection failures caused by network fluctuation;
a second predetermined threshold (number) is the average traffic per minute (number) of traffic peaks for a second predetermined time interval (minutes).
It should be noted that, in practical applications, the second preset time interval (minutes) and the second preset threshold (times) may be adjusted at any time according to actual production conditions, and the present invention is not limited to this.
The invention will be further illustrated by means of a specific example. Suppose a client submits a money transfer remittance instruction, the service of the receipt information recorded by the main server is abnormal, and the service can not be provided, thus causing the information in the receipt of the client transaction to be lost. It is assumed that the first and second preset time intervals (minutes) are 1.5 minutes and the first and second preset numbers (times) are 3 times.
The flow of the automatic fusing processing method for the service exception is as follows:
step 1: and after the client submits the transfer remittance instruction successfully on the enterprise internet bank transfer remittance page, the F-EBANKC server is called to record the exception of the receipt information service.
Step 2: and the automatic fusing processing device for the service exception receives the service result information containing the exception field returned by the F-EBANKC server.
Step 3: within the first 1.5 minutes the exception field accumulates 3 times, the first period of time reaches a threshold.
Step 4: within the second 1.5 minutes the exception field accumulates 3 times and the second time reaches the threshold.
Step 5: within the third 1.5 minutes, the exception field accumulates 3 times, and the third period of time reaches a threshold.
Step 6: and calling a newly-built receipt information service on the F-EBBC server instead, and forming a simulation service request.
Step 7: the simulation service request is transmitted to the receipt service of the F-EBANKC server 3 times on average every 1.5 minutes.
Step 8: and returning the service result information containing the success fields by the F-EBANKC server for three 1.5 minutes continuously, and if the number of times of the success fields in the message of every 1.5 minutes is accumulated to reach 3 times, recalling the receipt information service of the F-EBANKC server.
The invention carries out automatic fusing on the application of enterprise internet bank and the like under the scene of the abnormity of the main server by taking the service as a unit, and compared with the current fusing mechanism, the invention has the following advantages that:
1. the back-switch mechanism of the invention is active detection, and the fusing is automatic detection, thus improving the processing efficiency. And the invention automatically judges whether a certain service can not provide the service to the outside according to the data obtained by production monitoring and switches in time. Whether the main server is recovered or not is judged and switched by using a method for sending a simulation service request, so that the labor cost is saved, full-automatic and full-flow disposal of a sudden scene is realized, and the processing efficiency of fusing is improved.
2. The method prevents misjudgment caused by concurrency and has high accuracy. The data volume of the enterprise internet bank business in the peak period is large, and a plurality of business concurrences are easy to generate. If the service itself has no abnormality, which is only an instant short caused by network fluctuation, the concurrency may cause misjudgment of the database server abnormality. The trigger mechanism consisting of the continuous three-segment time and the model can effectively prevent misjudgment caused by concurrency, and improves the accuracy of automatic fusing.
3. Fusing is performed by taking the service as a unit, so that the flexibility is improved. At present, online service competition of enterprise banks is intensified, functions are increased and updated at a higher speed, and the functions carried by an enterprise online bank platform are more and more complex. When the database server is locally abnormal, namely, a certain service on a transaction chain cannot work normally, the database server can be fused, the disaster tolerance capability of the online service of the bank is improved, and the fact that the enterprise internet bank can still provide high-quality and complete service for customers under special scenes is guaranteed.
4. The reusability is high. Disaster recovery transformation of the enterprise online service on abnormal scenes is a gradual and long process, and fusing transformation is performed on the spot step by step on a platform-by-platform, transaction-by-transaction and service-by-service step. The invention uses the service as the unit to automatically fuse, and the minimum unit for providing the service for the outside in one transaction is the service, so the automatic fusing processing method can be reused in the fusing transformation process of other platforms, transactions and services.
Based on the same principle, the embodiment also discloses an automatic fusing processing device for service abnormity. As shown in fig. 10, in the present embodiment, the apparatus includes an information acquisition module 11, an information analysis module 12, and a fusing processing module 13.
The information obtaining module 11 is configured to obtain service result information returned by the main server based on the service request.
The information analysis module 12 is configured to analyze the service result information, and determine whether a processing process of the service request is a service exception.
The fusing processing module 13 is configured to send the received service request to the standby server for service request processing if the service request with the abnormal service reaches a preset fusing condition.
In a preferred embodiment, the information obtaining module 11 is further configured to receive a service request transmitted by a user before obtaining service result information returned by a main server based on the service request, and transmit the service request to the main server so that the main server processes the service request to obtain the service result information; and receiving the service result information returned by the main server.
In a preferred embodiment, the information analysis module 12 is specifically configured to determine whether the service result information includes a preset abnormal field; if so, determining that the processing process of the service request is abnormal.
In a preferred embodiment, the fusing processing module 13 is specifically configured to determine a request type of a service request with abnormal service; determining whether the service requests with the same request type and abnormal service reach a preset fusing condition or not; if so, the service request with the same request type received subsequently is sent to the standby server for service request processing.
In a preferred embodiment, the fuse processing module 13 is further configured to determine whether the service requests of the same request type with abnormal service within a first preset time interval of a first preset number of consecutive times all reach a first preset threshold.
In a preferred embodiment, the fusing processing module 13 is further configured to divide an average duration of network unavailability caused by network fluctuation by a first preset number of consecutive times to obtain the first preset time interval; and multiplying the average traffic number per minute of the traffic peak value by the first preset time interval to obtain the first preset threshold value.
In a preferred embodiment, the fusing processing module 13 is further configured to, after sending the received service request to the standby server for service request processing: sending a simulation service request to the main server according to a preset rule; receiving service result information returned by the main server according to the simulated service request, and determining whether the processing process of the service request is successful; and if the simulated service request with successful service reaches a preset recovery condition, sending the received service request to the main server for service request processing.
In a preferred embodiment, the fusing processing module 13 is further configured to determine whether the service result information includes a preset success field, and if so, determine that the processing process of the service request is a service success; and if the successfully served service requests within a second preset time interval of a second preset number of continuous service requests reach a second preset threshold value, determining that the successfully served simulated service requests reach a preset recovery condition.
In a preferred embodiment, the fusing processing module 13 is further configured to divide an average duration of network unavailability caused by network fluctuation by a second preset number to obtain the second preset time interval; and multiplying the average traffic number per minute of the traffic peak value by the second preset time interval to obtain the second preset threshold value.
Since the principle of the device for solving the problems is similar to the method, the implementation of the device can refer to the implementation of the method, and the detailed description is omitted here.
Based on the same principle, the embodiment also discloses an automatic fusing processing system for service exception. The automatic fusing processing system comprises an automatic fusing processing device with abnormal service, a main server and a standby server.
The automatic fusing processing device is used for acquiring service result information returned by the main server based on the service request, analyzing the service result information, determining whether the processing process of the service request is abnormal, and sending the received service request to the standby server for service request processing if the service request with abnormal service reaches a preset fusing condition.
Since the principle of the system for solving the problem is similar to the above method, the implementation of the system can refer to the implementation of the method, and the detailed description is omitted here.
The systems, devices, modules or units illustrated in the above embodiments may be implemented by a computer chip or an entity, or by a product with certain functions. A typical implementation device is a computer device, which may be, for example, a personal computer, a laptop computer, a cellular telephone, a camera phone, a smart phone, a personal digital assistant, a media player, a navigation device, an email device, a game console, a tablet computer, a wearable device, or a combination of any of these devices.
In a typical example, the computer device specifically comprises a memory, a processor and a computer program stored on the memory and executable on the processor, the processor implementing the method performed by the client as described above when executing the program, or the processor implementing the method performed by the main server as described above when executing the program.
Referring now to FIG. 11, shown is a schematic diagram of a computer device 600 suitable for use in implementing embodiments of the present application.
As shown in fig. 11, the computer apparatus 600 includes a Central Processing Unit (CPU)601 which can perform various appropriate works and processes according to a program stored in a Read Only Memory (ROM)602 or a program loaded from a storage section 608 into a Random Access Memory (RAM)) 603. In the RAM603, various programs and data necessary for the operation of the system 600 are also stored. The CPU601, ROM602, and RAM603 are connected to each other via a bus 604. An input/output (I/O) interface 605 is also connected to bus 604.
The following components are connected to the I/O interface 605: an input portion 606 including a keyboard, a mouse, and the like; an output section 607 including a Cathode Ray Tube (CRT), a liquid crystal feedback (LCD), and the like, and a speaker and the like; a storage section 608 including a hard disk and the like; and a communication section 609 including a network interface card such as a LAN card, a modem, or the like. The communication section 609 performs communication processing via a network such as the internet. The driver 610 is also connected to the I/O interface 606 as needed. A removable medium 611 such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is mounted on the drive 610 as necessary, so that a computer program read out therefrom is mounted as necessary on the storage section 608.
In particular, according to an embodiment of the present invention, the processes described above with reference to the flowcharts may be implemented as computer software programs. For example, embodiments of the invention include a computer program product comprising a computer program tangibly embodied on a machine-readable medium, the computer program comprising program code for performing the method illustrated in the flow chart. In such an embodiment, the computer program may be downloaded and installed from a network through the communication section 609, and/or installed from the removable medium 611.
Computer-readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), Static Random Access Memory (SRAM), Dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), Digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices, or any other non-transmission medium that can be used to store information that can be accessed by a computing device. As defined herein, a computer readable medium does not include a transitory computer readable medium such as a modulated data signal and a carrier wave.
For convenience of description, the above devices are described as being divided into various units by function, and are described separately. Of course, the functionality of the units may be implemented in one or more software and/or hardware when implementing the present application.
The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.
As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The application may be described in the general context of computer-executable instructions, such as program modules, being executed by a computer. Generally, program modules include routines, programs, objects, components, data structures, etc. that perform particular tasks or implement particular abstract data types. The application may also be practiced in distributed computing environments where tasks are performed by remote processing devices that are linked through a communications network. In a distributed computing environment, program modules may be located in both local and remote computer storage media including memory storage devices.
The embodiments in the present specification are described in a progressive manner, and the same and similar parts among the embodiments are referred to each other, and each embodiment focuses on the differences from the other embodiments. In particular, for the system embodiment, since it is substantially similar to the method embodiment, the description is simple, and for the relevant points, reference may be made to the partial description of the method embodiment.
The above description is only an example of the present application and is not intended to limit the present application. Various modifications and changes may occur to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the scope of the claims of the present application.
Claims (13)
1. An automatic fusing processing method for service exception is characterized by comprising the following steps:
acquiring service result information returned by the main server based on the service request;
analyzing the service result information, and determining whether the processing process of the service request is abnormal;
and if the service request with the abnormal service reaches a preset fusing condition, sending the received service request to a standby server for service request processing.
2. The method of claim 1, further comprising, prior to obtaining service result information returned by the host server based on the service request:
receiving a service request transmitted by a user and transmitting the service request to the main server so that the main server processes the service request to obtain service result information;
and receiving the service result information returned by the main server.
3. The method according to claim 1, wherein the analyzing the service result information to determine whether the processing procedure of the service request is a service exception specifically comprises:
determining whether the service result information contains a preset abnormal field;
if so, determining that the processing process of the service request is abnormal.
4. The method according to claim 1, wherein the sending the received service request to the standby server for service request processing if the service request for service exception meets a preset fusing condition specifically comprises:
determining the request type of the service request with abnormal service;
determining whether the service requests with the same request type and abnormal service reach a preset fusing condition or not;
if so, the service request with the same request type received subsequently is sent to the standby server for service request processing.
5. The method according to claim 4, wherein the determining whether the service requests of the service exceptions of the same request type meet the predetermined fusing condition specifically comprises:
determining whether the service requests of the same request type with abnormal service in a first preset time interval of a first preset quantity all reach a first preset threshold value.
6. The method for automatic fuse handling for service exceptions according to claim 5 and further comprising:
dividing the average duration of network connection failure caused by network fluctuation by a continuous first preset number to obtain the first preset time interval;
and multiplying the average traffic number per minute of the traffic peak value by the first preset time interval to obtain the first preset threshold value.
7. The method of claim 1, further comprising, after sending the received service request to a standby server for service request processing:
sending a simulation service request to the main server according to a preset rule;
receiving service result information returned by the main server according to the simulated service request, and determining whether the processing process of the service request is successful;
and if the simulated service request with successful service reaches a preset recovery condition, sending the received service request to the main server for service request processing.
8. The method according to claim 7, wherein the determining whether the processing of the service request is a successful service, and the simulating the successful service request to reach a preset recovery condition specifically includes:
determining whether the service result information contains a preset success field, if so, determining that the processing process of the service request is successful;
and if the successfully served service requests within a second preset time interval of a second preset number of continuous service requests reach a second preset threshold value, determining that the successfully served simulated service requests reach a preset recovery condition.
9. The method for automated fuse handling for service exceptions according to claim 8 and further comprising:
dividing the average duration of network connection failure caused by network fluctuation by a second preset number to obtain a second preset time interval;
and multiplying the average traffic number per minute of the traffic peak value by the second preset time interval to obtain the second preset threshold value.
10. An apparatus for automatic fuse handling of a service exception, comprising:
the information acquisition module is used for acquiring service result information returned by the main server based on the service request;
the information analysis module is used for analyzing the service result information and determining whether the processing process of the service request is abnormal;
and the fusing processing module is used for sending the received service request to a standby server for service request processing if the service request with the abnormal service reaches a preset fusing condition.
11. An automatic fusing processing system for service abnormity is characterized by comprising an automatic fusing processing device for service abnormity, a main server and a standby server;
the automatic fusing processing device is used for acquiring service result information returned by the main server based on the service request, analyzing the service result information, determining whether the processing process of the service request is abnormal, and sending the received service request to the standby server for service request processing if the service request with abnormal service reaches a preset fusing condition.
12. A computer device comprising a memory, a processor, and a computer program stored on the memory and executable on the processor,
the processor, when executing the program, implements the method of any of claims 1-9.
13. A computer-readable medium, having stored thereon a computer program,
the program when executed by a processor implementing the method according to any one of claims 1-9.
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