CN113380065B - Vehicle management method, system, device, electronic equipment and storage medium - Google Patents

Vehicle management method, system, device, electronic equipment and storage medium Download PDF

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Publication number
CN113380065B
CN113380065B CN202110716259.6A CN202110716259A CN113380065B CN 113380065 B CN113380065 B CN 113380065B CN 202110716259 A CN202110716259 A CN 202110716259A CN 113380065 B CN113380065 B CN 113380065B
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vehicle
information
fault
vending
place
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CN113380065A (en
Inventor
许俊海
李敏
刘智睿
古睿希
刘安然
韦景文
龙文
罗鸿
罗晟楠
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GAC Aion New Energy Automobile Co Ltd
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GAC Aion New Energy Automobile Co Ltd
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    • G—PHYSICS
    • G08—SIGNALLING
    • G08G—TRAFFIC CONTROL SYSTEMS
    • G08G1/00—Traffic control systems for road vehicles
    • G08G1/09—Arrangements for giving variable traffic instructions
    • G08G1/0962—Arrangements for giving variable traffic instructions having an indicator mounted inside the vehicle, e.g. giving voice messages
    • G08G1/0968—Systems involving transmission of navigation instructions to the vehicle
    • G08G1/0969—Systems involving transmission of navigation instructions to the vehicle having a display in the form of a map
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C5/00—Registering or indicating the working of vehicles
    • G07C5/08—Registering or indicating performance data other than driving, working, idle, or waiting time, with or without registering driving, working, idle or waiting time
    • G07C5/0816—Indicating performance data, e.g. occurrence of a malfunction
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B21/00—Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
    • G08B21/18—Status alarms
    • G08B21/24—Reminder alarms, e.g. anti-loss alarms

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Radar, Positioning & Navigation (AREA)
  • Remote Sensing (AREA)
  • Business, Economics & Management (AREA)
  • Emergency Management (AREA)
  • Traffic Control Systems (AREA)

Abstract

The application provides a vehicle management method, a system, a device, an electronic device and a storage medium. The vehicle management method applied to the server side comprises the following steps: receiving fault information sent by each vehicle, wherein each vehicle at least comprises two types of vehicles, and the fault information comprises type information of the vehicle with fault and vehicle information; acquiring the location information when the vehicle breaks down according to the vehicle information; marking corresponding places on a preset map according to the place information, wherein the preset map is a map shared by all vehicles; and judging whether the marking times of the same marking place reach preset times or not according to the preset map, and if so, sending out reminding information. Through this mode, can improve the efficiency of collecting the trouble by a wide margin to it is more comprehensive to enable the trouble to collect, and then improves the promptness of solving the trouble, has improved user's experience.

Description

Vehicle management method, system, device, electronic equipment and storage medium
Technical Field
The present application relates to the field of vehicle management, and in particular, to a vehicle management method, system, apparatus, electronic device, and storage medium.
Background
In the use process of the vehicle, vehicle faults are often easy to occur due to the driving environment, driving habits or vehicle body structures, and the vehicle faults are the phenomenon that the vehicle cannot complete the normal functions of the vehicle. At present, for vehicle manufacturing enterprises, the mode of collecting vehicle faults is that a test vehicle is dispatched to each road section to drive, and faults are collected in the driving process; and after the faults are collected, the faults are solved, and the vehicle is optimized. However, vehicle faults often have certain randomness, so that the efficiency is low in a mode of collecting faults by assigning test vehicles, the collected faults are not comprehensive enough, further, the faults are not solved timely by vehicle manufacturing enterprises, and the user experience is reduced.
Disclosure of Invention
An object of the embodiments of the present application is to provide a vehicle management method, system, device, electronic device, and storage medium, so as to improve the problem of "low efficiency of failure collection.
The invention is realized in the following way:
in a first aspect, an embodiment of the present application provides a vehicle management method, which is applied to a server, and the method includes: receiving fault information sent by each vehicle, wherein each vehicle at least comprises two types of vehicles, and the fault information comprises type information of vehicle faults and vehicle information; acquiring the place information when the vehicle breaks down according to the vehicle information; marking corresponding places on a preset map according to the place information, wherein the preset map is a map shared by all vehicles; and judging whether the marking times of the same marking place reach preset times or not according to the preset map, and if so, sending out reminding information.
In the embodiment of the application, the server receives fault information sent by each vehicle when the vehicle has a fault, wherein the vehicle can be a plurality of types of vehicles, for example, the vehicles include a test vehicle, a driving trial vehicle, a first vending vehicle and a second vending vehicle, a user of the first vending vehicle is an employee, a user of the second vending vehicle is a customer, and when the employee and the customer use the vehicle daily, if the vehicle has a fault, the vehicle sends the fault information of the fault to the server; the trial driving method comprises the following steps that a trial driving system also sends fault information of a fault to a server side in the trial driving process of a customer; the test vehicle can also send fault information generated in the test process to the server side when testing the road sections, and the server side obtains the location information of the vehicle when the vehicle breaks down according to the vehicle information in the fault information, namely compared with the test vehicle which is only used for testing each road section, the efficiency of collecting faults can be greatly improved by collecting the location information of the vehicles which break down in daily use, and the faults can be more comprehensively collected. In addition, after the location information when the vehicle breaks down is obtained, the location information when each vehicle breaks down is marked on the same preset map, the locations when each vehicle breaks down are counted together, whether the marking times of the same marked location reach the preset times or not is judged according to the preset map, if yes, reminding information is sent, a worker can be reminded to carry out corresponding processing, for example, a test vehicle is arranged to go to the marked location to test and solve the fault, the timeliness of solving the fault is improved, and therefore user experience is improved.
With reference to the technical solution provided by the first aspect, in some possible implementations, after the failure at the location is resolved, the method further includes: and removing the mark corresponding to the mark location on the preset map.
In the embodiment of the application, after the fault place is tested by the test vehicle and is solved by the staff, the mark corresponding to the mark place is removed from the preset map to indicate that the fault is solved, and when the fault occurs again at the place, the mark can be marked and counted again on the preset map, so that the situation that the reminding is sent when the mark time of the place reaches the preset time and the place is marked again can not be caused, and the server side is prevented from sending wrong reminding information to the staff.
With reference to the technical solution provided by the first aspect, in some possible implementations, the method further includes: and generating a fault information hot spot diagram according to the preset map.
In the embodiment of the application, when the failure information hot spot diagram is generated according to the preset map, the points with different colors are generated on the map according to the marked times of the marked points, wherein the color of the points corresponding to the points with the marked times from less to most is changed from light to dark correspondingly. Moreover, the worker can find a place with high failure rate by checking the failure information heat point diagram, and then arrange a test vehicle for testing the place and solve the failure.
With reference to the technical solution provided by the first aspect, in some possible implementation manners, the method further includes: the intelligent driving method comprises the steps of constructing a cloud scene library, and storing a preset intelligent driving function into the cloud scene library so as to enable the vehicle to judge whether the vehicle breaks down when the intelligent driving function is used according to the intelligent driving function, wherein the intelligent driving function is an auxiliary function for assisting a user in driving.
In this application embodiment, drive the function storage with predetermined intelligence in high in the clouds scene storehouse, can make the vehicle use its intelligence to drive the function when, thereby can combine the intelligence of this high in the clouds scene storehouse prestored to drive the function and judge that the intelligence of its use drives the function and break down.
With reference to the technical solution provided by the first aspect, in some possible implementation manners, the method further includes: and receiving a vehicle selection request of a user, and classifying the vehicle according to the intelligent driving function type input by the user, wherein the vehicle is a test vehicle.
When the worker solves the fault of the marked place, the worker needs to judge which type of intelligent driving function of the marked place has the fault, and after the type of the intelligent driving function with the fault is determined, a test vehicle with the intelligent driving function needs to be selected to the marked place for testing. At the moment, a worker firstly sends a vehicle selection request at a server, and after receiving the vehicle selection request, the server classifies the test vehicles according to the intelligent driving function types input by the worker, namely the test vehicles with the intelligent driving function of the type are screened out, so that the worker can select the test vehicles.
With reference to the technical solution provided by the first aspect, in some possible implementation manners, the method further includes: the method comprises the steps of receiving position information sent by a vehicle when the vehicle runs, judging whether the position information is the marked place, if so, sending a prompt message to the vehicle, wherein the vehicle is a first selling vehicle and a second selling vehicle, a user of the first selling vehicle is a worker, a user of the second selling vehicle is a customer, and the prompt messages corresponding to different vehicle types are different.
The vehicle continuously sends the position information to the server side in the driving process, after the server side receives the position information, the server side needs to judge whether the position information is a marked place on a preset map, namely whether the position where the vehicle is located is a position with a fault, and if the position information is the marked place, a prompt message is sent to the vehicle to remind a user of paying attention to safety at the place. In addition, the prompting messages are different for different types of vehicles, for example, for a first selling vehicle, the first selling vehicle can remind the staff of paying attention to the driving safety at the place and also can remind the staff of paying attention to the situation occurring at the place when the staff pass through the place, and when the fault of the place is solved subsequently, the staff can provide specific information for solving the fault of the place, so that the fault solving efficiency is improved; and for the second selling vehicle, the using object is the customer, so the customer only needs to be reminded to pay attention to the driving safety at the place. By sending corresponding prompt messages to different types of vehicles, the user experience can be improved, and meanwhile, the condition that the vehicles pass through the marked place can be collected, information is provided for follow-up fault solving of the marked place, and therefore the fault solving efficiency is improved.
With reference to the technical solution provided by the first aspect, in some possible implementations, the method further includes: and after receiving a request for acquiring a driving road section sent by the vehicle, sending recommended road section information to the vehicle, wherein the recommended road section information is a road section which does not contain a marked place, and the vehicle is driving in a trial mode.
In the embodiment of the application, after a request for acquiring a driving route sent by a test driving is received, a plurality of routes can appear on map navigation according to the request, at the moment, the routes with marked places on the routes need to be eliminated, and the road sections without the marked places are sent to the test driving, so that a customer can not pass through the marked places when experiencing the test driving, the occurrence of the fault condition when the customer experiences the test driving is reduced, and the test driving experience of the customer is improved.
With reference to the technical solution provided by the first aspect, in some possible implementations, the method further includes: receiving an instruction of reserving, selecting a claim duration or returning of a user; and executing corresponding operation according to the appointment, the selected claiming duration or the returned instruction.
In the embodiment of the application, the appointment of a user, the selection of a claim duration or a return instruction are received; and executing corresponding operation according to the appointment and the selection of the claiming duration or the returned instruction, so that the staff can reserve and claim the test vehicle at the service end, the specific use condition of the test vehicle can be counted at the service end, and the staff can conveniently reserve and claim the test vehicle.
With reference to the technical solution provided by the first aspect, in some possible implementations, after the failure at the location is resolved, the method further includes: and outputting a conclusion report corresponding to the fault, wherein the report comprises fault information, a fault reason and a repair result, and the repair result is whether the fault is repaired or not.
After the fault of the marked place is solved, a conclusion report corresponding to the fault is output, and the specific condition corresponding to the fault can be conveniently checked by a worker.
In a second aspect, an embodiment of the present application provides a vehicle management method, which is applied to a vehicle, and includes: monitoring whether the vehicle has a fault; when the vehicle breaks down, fault information is sent to a server side, so that the server side obtains location information when the vehicle breaks down according to vehicle information in the fault information, and marks corresponding locations of the location information on a preset map, wherein the preset map is a map shared by all vehicles, and the fault information comprises type information of the vehicle breaking down and the vehicle information.
When the vehicle breaks down, the fault information of the vehicle which breaks down is sent to the server side, so that the server side can obtain the location information of the vehicle which breaks down according to the vehicle information in the fault information, and marks the corresponding location on the preset map according to the location information, so that the locations where the vehicles break down can be marked together, the fault collection efficiency is improved, and the fault collection is more comprehensive. In addition, because the efficiency that the trouble was collected becomes high and the trouble is collected more comprehensively for the staff can in time solve the trouble of collecting, can not collect and can't solve the trouble that each vehicle has appeared because of the trouble, thereby improved user experience.
In combination with the technical solution provided by the second aspect, in some possible implementation manners, the fault is a fault in the smart driving function of the vehicle, and the smart driving function is an auxiliary function for assisting the user in driving.
In the embodiment of the application, the vehicle acquires fault information of the intelligent driving function of the vehicle, which is failed, through a preset intelligent driving function, and sends the fault information to the server, so that the server can acquire the location information of the intelligent driving function, which is failed, according to the vehicle information in the fault information, and a preset map specially aiming at the intelligent driving function is constructed.
With reference to the technical solution provided by the second aspect, in some possible implementations, the method further includes: and sending the fault information to a cloud scene library for storage, wherein the type information is the function information of the intelligent driving function when the vehicle breaks down.
In the embodiment of the application, the fault information is sent to the cloud scene library to be stored, so that when a worker processes the fault corresponding to the marked place subsequently, the worker can call the function information of the intelligent driving function with the fault corresponding to the marked place from the cloud scene library, when a test vehicle tests the place, the fault of the marked place can be reproduced according to the function information, and the fault of the marked place is favorably solved.
With reference to the technical solution provided by the second aspect, in some possible implementation manners, the vehicle is a test driving vehicle, and the method further includes: after the intelligent driving function is used, operation information using the intelligent driving function is sent to a server to be stored.
After the test driving vehicle uses the intelligent driving function every time, operation information using the intelligent driving function is sent to a server for storage, wherein the operation information comprises the type of the used intelligent driving function and the specific time of the use of the intelligent driving function. The staff can look over the condition that this vehicle of should trying to drive used intelligence of a certain specific time quantum drives the function to judge whether the staff of this trying to drive has demonstrated whole predetermined intelligence to the customer and has driven the function, judge promptly whether the staff has demonstrated whole intelligence that needs the show and drive the function, with do not demonstrate under complete circumstances at the staff, remind this staff, make it when the show next time, notice this problem.
In combination with the technical solution provided by the above second aspect, in some possible implementation manners, the vehicles are a first vending vehicle and a second vending vehicle, a user of the first vending vehicle is an employee, and a user of the second vending vehicle is a customer, and the method further includes: and receiving a prompt message sent by the server, wherein the prompt message is a corresponding reminding message sent to the vehicle by the server according to the marked place when the vehicle passes through the marked place, and the prompt messages corresponding to different vehicle types are different.
When the first vending vehicle and the second vending vehicle travel to the marked place, the first vending vehicle and the second vending vehicle both receive prompt messages sent by the server. For the first vending vehicle, because the user is the staff, the first vending vehicle receives the prompt message for the conditions of driving safety and reminding the staff of paying attention to the marked place, so that when the staff subsequently solves the fault of the marked place, the staff can provide specific information for solving the fault. For the second vending vehicle, the user of the second vending vehicle is a customer, so that the second vending vehicle only receives the reminding of driving safety, and the customer experience is improved.
With reference to the technical solution provided by the second aspect, in some possible implementation manners, the vehicle is a test driving vehicle, and the method further includes: and receiving recommended road section information sent by the server, wherein the recommended road section information is a road section which does not contain a marked place.
After a driver of a test driving requests a route through the test driving, the server device sends a road section which does not contain a marked place to the test driving, and the test driving receives recommended road section information sent by the server device, so that a customer can avoid passing the marked place when experiencing the test driving, the occurrence of the fault condition when experiencing the test driving is reduced, and the test driving experience of the customer is improved.
In a third aspect, an embodiment of the present application provides a vehicle management system, including: the system comprises a processing module, a fault processing module and a fault processing module, wherein the processing module is used for receiving fault information sent by each vehicle, each vehicle at least comprises two types of vehicles, and the fault information comprises type information of vehicle faults and vehicle information; acquiring the location information when the vehicle breaks down according to the vehicle information; marking corresponding places on a preset map according to the place information, wherein the preset map is a map shared by all vehicles; and the judging module is used for judging whether the marking times of the same marking place reach the preset times according to the preset map, and if so, sending out reminding information.
In a fourth aspect, an embodiment of the present application provides an electronic device, including: a processor and a memory, the processor and the memory connected; the memory is used for storing programs; the processor is configured to execute a program stored in the memory, to perform a method as provided in some possible implementations of the embodiments of the first aspect described above, or to perform a method as provided in some possible implementations of the embodiments of the second aspect described above.
In a fifth aspect, embodiments of the present application provide a storage medium, on which a computer program is stored, where the computer program, when executed by a computer, performs the methods provided by some possible implementations of the embodiments of the first aspect or performs the methods provided by some possible implementations of the embodiments of the second aspect.
In a sixth aspect, an embodiment of the present application provides a vehicle management apparatus, including: the monitoring module is used for monitoring whether the vehicle has a fault; the processing module is used for sending fault information to the server side when the vehicle breaks down, so that the server side obtains the location information when the vehicle breaks down according to the vehicle information in the fault information, marks corresponding locations of the location information on a preset map, the preset map is a map shared by all vehicles, and the fault information comprises the type information of the vehicle breaking down and the vehicle information.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings that are required to be used in the embodiments of the present application will be briefly described below, it should be understood that the following drawings only illustrate some embodiments of the present application and therefore should not be considered as limiting the scope, and that those skilled in the art can also obtain other related drawings based on the drawings without inventive efforts.
Fig. 1 is a flowchart illustrating steps of a vehicle management method according to an embodiment of the present disclosure.
Fig. 2 is a flowchart illustrating steps of another vehicle management method according to an embodiment of the present disclosure.
Fig. 3 is a block diagram of modules of a vehicle management system according to an embodiment of the present application.
Fig. 4 is a block diagram of a vehicle management device according to an embodiment of the present application.
Fig. 5 is a schematic structural diagram of an electronic device according to an embodiment of the present application.
Detailed Description
The technical solutions in the embodiments of the present application will be described below with reference to the drawings in the embodiments of the present application.
In view of the current inefficient manner of collecting faults for vehicle manufacturers, the inventors of the present application have conducted research and research to provide the following embodiments to solve the above problems.
The following describes a specific flow and steps of the vehicle management method with reference to fig. 1. The method of fig. 1 is performed by a server device. The vehicle management method provided in the embodiment of the present application is not limited to the sequence shown in fig. 1 and below.
Step S101: and receiving fault information sent by each vehicle.
When a vehicle breaks down, corresponding fault information is sent to a server according to the specific situation of the fault, the fault information comprises type information of the vehicle breaking down and vehicle information, and after the vehicle sends the fault information, the server receives the fault information sent by the vehicle, wherein the vehicle at least comprises two types of vehicles.
Step S102: and acquiring the location information when the vehicle has a fault according to the vehicle information.
Because the fault information includes type information of Vehicle fault and Vehicle information, after receiving the fault information sent by the Vehicle, the service end can search the Vehicle information corresponding to the Vehicle from the fault information, and position the specific location of the Vehicle when the fault occurs according to the Vehicle information, so as to obtain the location information when the Vehicle has the fault, wherein the Vehicle information can be a Vehicle Identification Number (Vehicle Identification Number).
Step S103: and marking corresponding positions on a preset map according to the position information, wherein the preset map is a map shared by all vehicles.
After the server side obtains the location information when the vehicle has a fault, marking the corresponding location of the preset map according to the location information, and marking the received location information sent by different vehicles on the same preset map, so that the faults encountered by all vehicles can be counted together.
Step S104: and judging whether the marking times of the same marking place reach the preset times according to a preset map, and if so, sending out reminding information.
Because of predetermineeing the map that the map is each vehicle sharing, the place information that its trouble appears that each vehicle sent all has been counted on should predetermineeing the map promptly, so whether reach the number of times of predetermineeing through the mark number of times of judging same mark place, can obtain the trouble that the mark place that needs in time to solve corresponds, and when the mark number of times of this mark place reached the number of times of predetermineeing, send out warning information, in order to remind the staff to arrange test vehicle and tester to go this mark place and solve its trouble that corresponds, thereby improve the timeliness of solving the trouble, wherein, the number of times of predetermineeing can be set for according to actual conditions, for example: the preset times are set to be 3, namely after the marking place is marked for the 3 rd time, the server side sends out reminding information.
Optionally, after the fault of the location is solved, the mark corresponding to the marked location on the preset map is removed.
After the staff arranges the test vehicle to perform the test at the marked location and solves the fault, the mark of the marked location on the preset map is correspondingly removed to indicate that the fault is solved. In addition, after the mark corresponding to the marked place is removed from the preset map, when the marked place fails again, the marking times are accumulated again, namely the marking times need to reach the preset times again, the reminding information is sent out, and therefore the server side is prevented from sending wrong reminding information to the staff.
Optionally, a failure information hot spot map is generated according to a preset map.
In the process of generating the fault information hot spot diagram, according to the times that the marked places are marked on the preset map, points with different colors are correspondingly generated, namely, the more the marking times are, the darker the colors of the generated points are. When the fault of the marked place is solved, the corresponding marked place on the preset map is removed, so that the color of the corresponding point of the marked place on the fault information hotspot graph is restored to be colorless to indicate that the fault of the marked place is solved.
In addition, the staff can also find the place with high fault occurrence by checking the fault information hot spot diagram, and then arrange a test vehicle to test the place and solve the fault.
Optionally, a cloud scene library is constructed, and a preset intelligent driving function is stored in the cloud scene library, so that whether the vehicle breaks down when the intelligent driving function is used is judged according to the intelligent driving function, and the intelligent driving function is an auxiliary function for assisting the user in driving.
Specifically, the cloud scene library stores preset intelligent driving functions of an L2 level, an L2.5 level and an L3 level, wherein the L2 level, the L2.5 level and the L3 level are respectively three categories of intelligent driving functions, and a plurality of specific intelligent driving function types are provided under each category, for example, the L2 level includes an adaptive cruise function, a driver fatigue monitoring function and the like. The intelligent driving function is stored in the cloud scene library, so that when the intelligent driving function is used by a vehicle, whether the intelligent driving function used by the vehicle breaks down or not can be judged according to the preset intelligent driving function, namely the preset intelligent driving function stored in the cloud scene library is used as a basis for judging that the intelligent driving function breaks down. In addition, the condition for judging whether the intelligent driving function of the vehicle has a fault is the change condition of the signal value corresponding to the intelligent driving function, for example, when the adaptive cruise function of the vehicle works normally, the signal value is 1, when the signal value suddenly jumps to 0, the signal value indicates that the adaptive cruise function is exited, and then the vehicle can judge the exit reason of the vehicle according to the logic of relevant details, so as to judge whether the vehicle is exited normally or due to the fault.
In addition, the cloud scene library can be used for storing vehicle information corresponding to each vehicle, and workers can search all vehicles corresponding to the information through different screening information, so that management of each vehicle is facilitated. In addition, the cloud scene library can also be used for storing fault information sent when a vehicle breaks down, and the fault information comprises type information and vehicle information, so that when a worker solves the fault of the place, the worker can search for the information which is favorable for solving the fault of the place.
When the vehicle is a test vehicle, an optional implementation mode is that a vehicle selection request of a user is received, and the vehicle is classified according to the intelligent driving function type input by the user.
Before solving the fault of the marked place, a worker needs to send a vehicle selection request at the server to search a test vehicle suitable for solving the fault, for example, the fault occurring at a certain marked place is that a certain intelligent driving function in the level L2 fails, the worker needs to select the test vehicle with the level L2 intelligent driving function to go to the marked place for testing, so that the collected fault before the test vehicle can be reproduced in the testing process, and then the fault can be solved according to the testing condition, wherein the vehicle selection request is the intelligent driving function type which needs to be used and is input to the server by the worker.
After the server receives the vehicle selection request of the worker, the server stores specific information of each test vehicle, such as various types of intelligent driving function information of the test vehicles, so that tests can be classified according to the intelligent driving function types input by the worker, the test vehicles with the intelligent driving function types are separated independently, for example, the worker inputs an L2-level intelligent driving function in a screening column of the server, the server displays all vehicle identification codes of the test vehicles with the function, and the worker can find the required test vehicle according to the vehicle identification codes.
When the vehicles are the first vending vehicle and the second vending vehicle, an optional implementation manner is that the position information sent by the vehicles during running is received, whether the position information is a marked place or not is judged, if yes, a prompt message is sent to the vehicles, wherein users of the first vending vehicle are employees, users of the second vending vehicle are customers, and prompt messages corresponding to different vehicle types are different.
The vehicle is provided with a positioning system, and position information can be continuously sent to the server side in the driving process; and after receiving the position information, the server judges whether the position information is a marked point, and if the position information is judged to be the marked point, the server sends a prompt message to the vehicle, wherein the prompt message indicates that the vehicle runs on a route of the marked point at the moment.
For the prompt message sent to the first vending vehicle, because the user is an employee, the user can send a driving safety prompt and simultaneously remind the employee to pay attention to the situation of the place, for example, when a certain marked place has a failure of the lane keeping system, when the first vending vehicle passes through the marked place, the server can send a voice prompt message that the road section is a road section with multiple failures of the lane keeping system, and the driver is requested to hold a steering wheel, and the failure of the place is clearly indicated in the voice prompt message, so that the employee can pay attention to the actual situation of the corresponding failure of the place when passing through the place. For the prompt message sent to the second vending vehicle, because the user is a client, only the driving safety prompt is sent to the client, for example, when a fault that the lane keeping system function is out of order occurs at a certain marked place, when the second vending vehicle passes through the marked place, the server sends a voice prompt message 'please hold the steering wheel tightly by the driver to pay attention to the change of the road'. By sending corresponding prompt messages to different types of vehicles, the user experience can be improved, meanwhile, the condition that the vehicles pass through the marked place can be collected, information is provided for follow-up fault solving of the marked place, and therefore the fault solving efficiency is improved.
When the vehicle is a test drive, an optional implementation manner is that after a request for acquiring a driving road section sent by the vehicle is received, recommended road section information is sent to the vehicle, the recommended road section information is a road section without a marked place, and the vehicle is a test drive.
The method comprises the following steps that a driver trying to drive the vehicle can send a road section request to a server through the driver trying, namely, the driver trying to drive the vehicle selects a place and a destination to be reached, after the server receives the request for obtaining a driving road section sent by the driver trying to drive the vehicle, all routes which can reach the destination from the place are obtained according to map navigation, whether a marked place exists in the routes is judged, and after the routes containing the marked places are removed, the rest road sections without the marked places are sent to the driver trying, for example: the method comprises the steps that a worker selects a place A to a place B on a trial driving vehicle, a server side obtains an X route, a Y route and a Z route according to map navigation after receiving a request from the place A to the place B sent by the trial driving vehicle, judges whether the X route, the Y route and the Z route contain marked places or not, finds that the X route and the Y route both have marked places, namely the vehicle has faults on the X route and the Y route, and sends the Z route serving as recommended road section information to the trial driving vehicle. Can make customer can not pass through mark place when experiencing the test driving to reduce the condition that customer meets the trouble and takes place when experiencing the test driving, and then improve customer's test driving experience.
Optionally, receiving an instruction of a user for reservation, selecting a claim duration or returning; and executing corresponding operation according to the appointment, the selected application duration or the returned instruction.
When the staff claim the test vehicle, the order of the reservation needs to be initiated first, and after the server finishes the order of the reservation, the staff can continue to select the claim duration of the test vehicle. And selecting the corresponding claim time length according to the judgment of the time required by the testing process of the worker, wherein the minimum claim time length is half a day, the maximum claim time length is M, and M is a preset maximum time length value. And executing corresponding operation according to the appointment and the selection of the claiming duration or the returned instruction, so that the staff can reserve and claim the test vehicle at the service end, the specific service condition of the test vehicle can be counted at the service end, and the staff can conveniently reserve and claim the test vehicle.
Optionally, after the fault of the location is solved, a conclusion report corresponding to the fault is output, where the report includes fault information, a fault reason, and a repair result, and the repair result is whether to complete fault repair.
Specifically, the fault information corresponding to a certain marked location is that a lane line is lost and a highway auxiliary system (HWA) fails, a worker sends a test vehicle to test at the marked location, the test vehicle finds that the HWA function is started, the HWA also fails to be started in the same road section when the test vehicle tests, and the HWA function is started again after the test vehicle passes through the marked location, so that the test vehicle can be normally used.
After an engineer adjusts the software and updates the adjusted software on the trial-manufacturing vehicle, a worker uses the trial-manufacturing vehicle again to perform multiple tests in the section, and when a fault does not reappear after each test, a record that the fault does not reappear is sent to the server, wherein the test times are greater than a first preset test time. And testing other road sections with the same characteristics, and after the original fault does not appear any more, determining that the reason for the fault is clear and the fault is solved, wherein the testing frequency is greater than a second preset frequency, and the first preset frequency and the second preset frequency are set by a worker according to the actual situation.
After the fault is resolved, the system outputs a conclusion report, including: and (3) fault information: the lane line is lost, and the HWA function exits; the failure reason is as follows: the current software version cannot identify the fishbone lane line, so that the HWA function exits; the failure solving method comprises the following steps: updating software, adding a fishbone lane line in a scene library which can support HWA (hardware-Warner-Aware) opening, and adding processing judgment logic; time is consumed for fault resolution: 11 days, resolution time: 05/10/2021. In addition, the optimized software is eventually upgraded to various classes of vehicles via Over-the-Air Technology.
After the fault of the marked place is solved, a conclusion report corresponding to the fault is output, and the specific condition corresponding to the fault can be conveniently checked by a worker.
Fig. 2 is a schematic flowchart of a vehicle management method according to another embodiment of the invention. The method of fig. 2 is performed by a vehicle. The vehicle management method provided in the embodiment of the present application is not limited to the sequence shown in fig. 2 and below.
Step S201: and monitoring whether the vehicle has a fault.
During the use process of the vehicle, whether the vehicle has a fault or not is monitored all the time.
Optionally, the fault is that the intelligent driving function of the vehicle is faulty, wherein the intelligent driving function is an auxiliary function for assisting the user in driving.
When the intelligent driving function of the vehicle is used, whether the intelligent driving function used by the vehicle normally operates can be judged according to the intelligent driving function preset in the cloud scene library, and if the intelligent driving function is judged to be out of order, fault information of the failure of the intelligent driving function is obtained.
Step S202: when the vehicle breaks down, the fault information is sent to the server side.
And sending the fault information to a server, so that the server can acquire the location information when the vehicle has a fault according to the vehicle information in the fault information, and mark the location information on a preset map shared by the vehicles according to the acquired location information, namely collecting and counting the location information when the vehicles have the fault, wherein the fault information comprises the type information of the vehicle having the fault and the vehicle information.
Optionally, the fault information is sent to a cloud scene library for storage, and the type information is function information of the intelligent driving function when the vehicle breaks down.
After the vehicle breaks down, collect the fault information earlier to when sending this fault information to the server, with this fault information sending to high in the clouds scene storehouse and store, make testing personnel before testing the mark place, can fetch the function information that the intelligence that this mark place stored in the high in the clouds scene storehouse corresponds drives the function, so that when making the test vehicle test in this place, can reappear according to this function information to the trouble in this mark place, thereby be favorable to solving the trouble in this mark place.
When the vehicle is a test driving vehicle, an optional implementation manner is that after the intelligent driving function is used, operation information of the intelligent driving function is sent to the server to be stored.
After the test driving vehicle uses the intelligent driving function each time, operation information using the intelligent driving function is sent to a server side to be stored, wherein the operation information comprises the type of the used intelligent driving function and the specific time of the use of the intelligent driving function. The staff can look over the condition that this vehicle of should trying to drive used intelligence and drive the function for a certain specific time quantum to judge whether the staff of this trying to drive has shown whole predetermined intelligence to customer and has driven the function, judge promptly whether the staff has shown the whole intelligence that needs the show and drive the function, in order not to show under complete circumstances at the staff, remind this staff, make it when the show next time, notice this problem.
When the vehicle is a first vending vehicle and a second vending vehicle, an optional implementation manner is that a user of the first vending vehicle is a staff, a user of the second vending vehicle is a customer, and the prompt message sent by the server is received, and the prompt message is a corresponding prompt message sent to the vehicle by the server according to a marked place when the vehicle passes through the marked place, wherein the prompt messages corresponding to different vehicle types are different.
The vehicle can continuously send the position information of the vehicle to the server side in the driving process, and when the server side judges that the received place information is the marked place, a prompt message can be sent to the vehicle. For the first vending vehicle, because the user is the staff, the first vending vehicle receives the prompt message for the conditions of driving safety and reminding the staff of paying attention to the marked place, so that when the staff subsequently solves the fault of the marked place, the staff can provide specific information for solving the fault. For the second vending vehicle, the user is the customer, so the second vending vehicle only receives the reminding of the driving safety, and the customer experience is improved.
When the vehicle is a test driving vehicle, an optional implementation manner is that recommended road section information sent by the server is received, and the recommended road section information is a road section which does not contain a marked place.
After a driver of a test driving requests a route through the test driving, the server sends a road section which does not contain a marked place to the test driving, and the test driving receives recommended road section information sent by the server, so that a customer can avoid passing the marked place when experiencing the test driving, the occurrence of the fault condition when experiencing the test driving is reduced, and the test driving experience of the customer is improved.
The vehicle management method for the vehicle has been described in the foregoing embodiments, so that repeated descriptions are avoided, and the same parts are referred to each other.
Referring to fig. 3, based on the same inventive concept, the embodiment of the present application further provides a vehicle management system 100, where the system 100 includes: a processing module 101 and a judging module 102.
The processing module 101 is configured to receive fault information sent by each vehicle, where each vehicle includes at least two types of vehicles, and the fault information includes type information that the vehicle has a fault and vehicle information; acquiring the location information when the vehicle breaks down according to the vehicle information; and marking corresponding positions on a preset map according to the position information, wherein the preset map is a map shared by all vehicles.
The judging module 102 is configured to judge whether the marking times of the same marking place reach preset times according to a preset map, and if so, send out a reminding message.
Optionally, the processing module 101 is further configured to remove a mark corresponding to the marked location on the preset map.
Optionally, the processing module 101 is further configured to generate a failure information hotspot graph according to a preset map.
Optionally, the processing module 101 is further configured to construct a cloud scene library, and store a preset intelligent driving function in the cloud scene library, so that the vehicle determines whether the vehicle has a fault when using the intelligent driving function according to the intelligent driving function, and the intelligent driving function is an auxiliary function for assisting the user in driving.
Optionally, the processing module 101 is specifically configured to receive a vehicle selection request of a user, classify the vehicle according to the driving intelligence function type input by the user, and the vehicle is a test vehicle.
Optionally, the processing module 101 is further configured to receive position information sent by the vehicle during driving, determine whether the position information is a marked place, and send a prompt message to the vehicle if the position information is the marked place, where the vehicle is a first vending vehicle and a second vending vehicle, a user of the first vending vehicle is an employee, a user of the second vending vehicle is a customer, and where the prompt messages corresponding to different vehicle types are different.
Optionally, the processing module 101 is further configured to send recommended road segment information to the vehicle after receiving a request for obtaining a driving road segment sent by the vehicle, where the recommended road segment information is a road segment that does not include the marked location, and the vehicle is a driving attempt.
Optionally, the processing module 101 is further configured to receive an instruction of a user to reserve, select a claim duration, or return; and executing corresponding operation according to the appointment, the selected application duration or the returned instruction.
Optionally, the processing module 101 is further configured to output a conclusion report corresponding to the fault after the fault of the location is solved, where the report includes fault information, a fault reason, and a repair result, and the repair result indicates whether to complete fault repair.
Referring to fig. 4, based on the same inventive concept, the embodiment of the present application further provides a vehicle management apparatus 200, where the apparatus 200 includes: a monitoring module 201 and a processing module 202.
The monitoring module 201 is used for monitoring whether the vehicle has a fault;
the processing module 202 is configured to send fault information to the server when a vehicle has a fault, so that the server obtains location information of the vehicle when the vehicle has the fault according to vehicle information in the fault information, and marks a corresponding location on a preset map according to the location information, where the preset map is a map shared by the vehicles, and the fault information includes type information of the vehicle having the fault and vehicle information.
Optionally, the processing module 202 is further configured to send the fault information to a cloud scene library for storage, where the type information is function information and location information of the intelligent driving function when the vehicle has a fault.
Optionally, the processing module 202 is further configured to send operation information of using the intelligent driving function to the server for storage after using the intelligent driving function, where the vehicle is a driving trial vehicle.
Optionally, the processing module 202 is further configured to receive a prompt message sent by the server, where the prompt message is a corresponding prompt message sent by the server to the vehicle according to a marked place when the vehicle passes through the marked place, where the prompt messages corresponding to different vehicle types are different, the vehicles are a first vending vehicle and a second vending vehicle, a user of the first vending vehicle is an employee, and a user of the second vending vehicle is a client.
Optionally, the processing module 202 is further configured to receive recommended road segment information sent by the server, where the recommended road segment information is a road segment that does not include a marked location, and the vehicle is a driving attempt.
Referring to fig. 5, a schematic block diagram of an electronic device 300 of a vehicle management method according to an embodiment of the present disclosure is provided, where the electronic device 300 is applied to a server or a vehicle. In the embodiment of the present application, the electronic Device 300 may be, but is not limited to, a Personal Computer (PC), a smart phone, a tablet PC, a Personal Digital Assistant (PDA), a Mobile Internet Device (MID), and the like. Structurally, electronic device 300 may include a processor 310 and a memory 320.
The processor 310 and the memory 320 are electrically connected, directly or indirectly, to enable data transmission or interaction, for example, the components may be electrically connected to each other via one or more communication buses or signal lines. The processor 310 may be an integrated circuit chip having signal processing capabilities. The Processor 310 may also be a general-purpose Processor, for example, a Central Processing Unit (CPU), a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), a discrete gate or transistor logic device, or a discrete hardware component, which can implement or execute the methods, steps, and logic blocks disclosed in the embodiments of the present Application. Further, a general purpose processor may be a microprocessor or any conventional processor or the like.
The Memory 320 may be, but is not limited to, a Random Access Memory (RAM), a Read Only Memory (ROM), a Programmable Read-Only Memory (PROM), an Erasable Programmable Read-Only Memory (EPROM), and an electrically Erasable Programmable Read-Only Memory (EEPROM). The memory 320 is used for storing a program, and the processor 310 executes the program after receiving an execution instruction.
It should be understood that the structure shown in fig. 5 is merely an illustration, and the electronic device 300 provided in the embodiments of the present application may have fewer or more components than those shown in fig. 5, or may have a different configuration than that shown in fig. 5. Further, the components shown in fig. 5 may be implemented by software, hardware, or a combination thereof.
It should be noted that, as those skilled in the art can clearly understand, for convenience and brevity of description, the specific working processes of the above-described systems, apparatuses and units may refer to the corresponding processes in the foregoing method embodiments, and are not described herein again.
Based on the same inventive concept, the present application further provides a storage medium, on which a computer program is stored, and when the computer program is executed, the computer program performs the method provided in the foregoing embodiments.
The storage medium may be any available medium that can be accessed by a computer or a data storage device including one or more integrated servers, data centers, and the like. The usable medium may be a magnetic medium (e.g., floppy Disk, hard Disk, magnetic tape), an optical medium (e.g., DVD), or a semiconductor medium (e.g., solid State Disk (SSD)), among others.
In the embodiments provided in the present application, it should be understood that the disclosed apparatus and method may be implemented in other ways. The above-described embodiments of the apparatus are merely illustrative, and for example, a division of a unit is merely a division of one logic function, and there may be other divisions when actually implemented, and for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed coupling or direct coupling or communication connection between each other may be through some communication interfaces, indirect coupling or communication connection between devices or units, and may be in an electrical, mechanical or other form.
In addition, units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
Furthermore, the functional modules in the embodiments of the present application may be integrated together to form an independent part, or each module may exist separately, or two or more modules may be integrated to form an independent part.
In this document, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions.
The above description is only an example of the present application and is not intended to limit the scope of the present application, and various modifications and changes may be made by those skilled in the art. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present application shall be included in the protection scope of the present application.

Claims (19)

1. A vehicle management method is applied to a server side and comprises the following steps:
receiving fault information sent by each vehicle, wherein the fault information comprises type information of the vehicle with a fault and vehicle information; the system comprises a plurality of vehicles, a plurality of detection devices and a plurality of control devices, wherein each vehicle comprises a test vehicle, a driving test vehicle, a first vending vehicle and a second vending vehicle, a user of the first vending vehicle is a staff, a user of the second vending vehicle is a client, and vehicle information is a vehicle identification code;
acquiring the location information when the vehicle breaks down according to the vehicle information;
marking corresponding places on a preset map according to the place information, wherein the preset map is a map shared by all vehicles;
judging whether the marking times of the same marking place reach preset times or not according to the preset map, if so, sending reminding information, wherein the reminding information is information for reminding workers to arrange test vehicles and test personnel to the marking place to solve corresponding faults;
the obtaining of the location information when the vehicle has a fault according to the vehicle information includes:
positioning the location information of the vehicle when the fault occurs according to the vehicle information;
and, the method further comprises:
and receiving position information sent by the first vending vehicle when the first vending vehicle runs, judging whether the position information is the marked place, if so, sending a prompt message to the first vending vehicle, wherein the prompt message comprises a specific fault type corresponding to the marked place, and the prompt message is used for reminding the staff of paying attention to the condition of the marked place.
2. The method of claim 1, wherein after the failure of the site is resolved, the method further comprises:
and removing the mark corresponding to the mark position on the preset map.
3. The method of claim 1, further comprising:
and generating a fault information hot spot diagram according to the preset map.
4. The method of claim 1, further comprising:
the intelligent driving method comprises the steps of constructing a cloud scene library, and storing a preset intelligent driving function into the cloud scene library so as to enable the vehicle to judge whether the vehicle breaks down when the intelligent driving function is used according to the intelligent driving function, wherein the intelligent driving function is an auxiliary function for assisting a user in driving.
5. The method of claim 4, further comprising:
and receiving a vehicle selection request of a user, and classifying the vehicle according to the intelligent driving function type input by the user, wherein the vehicle is the test vehicle.
6. The method of claim 1, further comprising:
and receiving position information sent by the second vending vehicle when the second vending vehicle runs, judging whether the position information is the marked place, and if so, sending a prompt message to the second vending vehicle, wherein the prompt messages corresponding to different vehicle types are different.
7. The method of claim 1, further comprising:
and after receiving a request for acquiring a driving road section sent by the vehicle, sending recommended road section information to the vehicle, wherein the recommended road section information is a road section which does not contain a marked place, and the vehicle is the driving trial.
8. The method of claim 1, further comprising:
receiving an instruction of reserving, selecting a claim duration or returning of a user;
and executing corresponding operation according to the appointment, the selected claiming duration or the returned instruction.
9. The method of claim 1, wherein after the failure of the site is resolved, the method further comprises:
and outputting a conclusion report corresponding to the fault, wherein the report comprises the fault information, the fault reason and a repair result, and the repair result is whether the fault is repaired or not.
10. A vehicle management method, applied to a vehicle, the method comprising:
monitoring whether the vehicle has a fault;
when the vehicle breaks down, sending fault information to a server side so that the server side can obtain location information when the vehicle breaks down according to the vehicle information in the fault information, marking corresponding locations on a preset map according to the location information, judging whether the marking times of the same marked location reach the preset times according to the preset map, and if so, sending reminding information; the preset map is a map shared by all vehicles, the fault information comprises type information of fault occurrence of the vehicles and the vehicle information, each vehicle comprises a test vehicle, a driving trial vehicle, a first vending vehicle and a second vending vehicle, a user of the first vending vehicle is a worker, a user of the second vending vehicle is a customer, the vehicle information is a vehicle identification code, and the reminding information is information for reminding the worker to arrange the test vehicle and the tester to go to the marked place to solve the corresponding fault;
the acquiring of the location information when the vehicle has a fault according to the vehicle information in the fault information includes:
positioning the location information of the vehicle when the fault occurs according to the vehicle information;
and, the method further comprises:
and receiving a prompt message sent by the server, wherein the prompt message is a corresponding prompt message sent by the server to the vehicle according to a marked place when the first vending vehicle passes through the marked place, the prompt message comprises a specific fault type corresponding to the marked place, and the prompt message is used for reminding the staff of paying attention to the condition of the marked place.
11. The method of claim 10, wherein the fault is a fault in a smart driving function of the vehicle, the smart driving function being an assistance function to assist a user in driving.
12. The method of claim 11, further comprising:
and sending the fault information to a cloud scene library for storage, wherein the type information is the function information of the intelligent driving function when the vehicle breaks down.
13. The method of claim 11, wherein the vehicle is the drive trial, the method further comprising:
after the intelligent driving function is used, operation information using the intelligent driving function is sent to a server to be stored.
14. The method of claim 10, further comprising:
and receiving a prompt message sent by the server, wherein the prompt message is a corresponding reminding message sent to the vehicle by the server according to a marked place when the second vending vehicle passes through the marked place, and the prompt messages corresponding to different vehicle types are different.
15. The method of claim 10, wherein the vehicle is the drive trial, the method further comprising:
and receiving recommended road section information sent by the server, wherein the recommended road section information is a road section which does not contain a marked place.
16. A vehicle management system, characterized in that the system comprises:
the processing module is used for receiving fault information sent by each vehicle, wherein the fault information comprises type information of the vehicle fault and vehicle information; each vehicle comprises a test vehicle, a driving trial vehicle, a first vending vehicle and a second vending vehicle, wherein a user of the first vending vehicle is an employee, and a user of the second vending vehicle is a customer; acquiring the location information when the vehicle breaks down according to the vehicle information; marking corresponding places on a preset map according to the place information, wherein the preset map is a map shared by all vehicles, and the vehicle information is a vehicle identification code;
the judging module is used for judging whether the marking times of the same marking place reach the preset times according to the preset map, if so, reminding information is sent, and the reminding information is information for reminding workers to arrange the test vehicle and the testers to go to the marking place to solve corresponding faults of the testers;
the processing module is specifically used for positioning the location information of the vehicle when the fault occurs according to the vehicle information; and the processing module is further used for receiving position information sent by the first vending vehicle when the first vending vehicle runs, judging whether the position information is the marked place, if so, sending a prompt message to the first vending vehicle, wherein the prompt message comprises a specific fault type corresponding to the marked place, and the prompt message is used for reminding the staff of paying attention to the condition of the marked place.
17. An electronic device, comprising: a processor and a memory, the processor and the memory connected;
the memory is used for storing programs;
the processor is configured to run a program stored in the memory to perform the method of any of claims 1-9 or to perform the method of any of claims 10-15.
18. A storage medium having stored thereon a computer program which, when executed by a computer, performs the method of any of claims 1-9 or the method of any of claims 10-15.
19. A vehicle management apparatus, characterized in that the apparatus comprises:
the monitoring module is used for monitoring whether the vehicle has a fault;
the processing module is used for sending fault information to the server side when the vehicle breaks down, so that the server side obtains location information when the vehicle breaks down according to the vehicle information in the fault information, marks corresponding locations on a preset map according to the location information, judges whether the marking times of the same marked location reach the preset times according to the preset map, and sends out reminding information if the marking times of the same marked location reach the preset times; the preset map is a map shared by all vehicles, the fault information comprises type information of faults of the vehicles and the vehicle information, each vehicle comprises a test vehicle, a driving test vehicle, a first vending vehicle and a second vending vehicle, a user of the first vending vehicle is a worker, a user of the second vending vehicle is a customer, the vehicle information is a vehicle identification code, and the reminding information is information for reminding the worker to arrange the test vehicle and the test worker to go to the marked place to solve the corresponding fault;
the processing module is specifically used for positioning the location information of the vehicle when the fault occurs according to the vehicle information; and the processing module is further used for receiving a prompt message sent by the server, wherein the prompt message is a corresponding prompt message sent by the server to the vehicle according to the marked place when the first vending vehicle passes through the marked place, the prompt message comprises a specific fault type corresponding to the marked place, and the prompt message is used for reminding the staff of paying attention to the condition of the marked place.
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Address after: No. 36 Longying Road, Shilou Town, Panyu District, Guangzhou City, Guangdong Province

Patentee after: GAC AION NEW ENERGY AUTOMOBILE Co.,Ltd.

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Address before: No. 36 Longying Road, Shilou Town, Panyu District, Guangzhou City, Guangdong Province

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