CN113345152A - Queuing and number calling method, queuing and number calling device, waiting chair and readable storage medium - Google Patents
Queuing and number calling method, queuing and number calling device, waiting chair and readable storage medium Download PDFInfo
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- G06Q40/02—Banking, e.g. interest calculation or account maintenance
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
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Abstract
The embodiment of the disclosure provides a queuing and calling method, a queuing and calling device, a waiting chair and a readable storage medium, which are applied to the field of financial technology and the field of queuing and calling. The queuing and calling method comprises the following steps: identifying a queuing certificate carried by a user to obtain the queuing information of the user; generating queuing information according to the queuing information and the identification information of the waiting chair; sending queuing information to a management server so that the management server generates queuing reminding information according to the queuing information; receiving queuing reminding information sent by a management server; and executing the target reminding task according to the queuing reminding information.
Description
Technical Field
The present disclosure relates to the field of financial technologies and the field of queuing, and more particularly, to a queuing method, a queuing apparatus, a waiting chair, a management server, a computer-readable storage medium, and a computer program product.
Background
The bank outlet queuing system ensures the fairness of queuing and handling services of users through an intelligent scheduling strategy and a shunting method, and calls and prompts in a mode of linking a number calling device and a display screen so as to remind the users to go to a counter to handle the services, thereby ensuring the orderliness to a certain degree.
In implementing the disclosed concept, the inventors found that there are at least the following problems in the related art: during the queuing of the user, the situation of over-numbering may occur.
Disclosure of Invention
In view of the above, the embodiments of the present disclosure provide a queuing number calling method, a queuing number calling device, a waiting chair, a management server, a computer-readable storage medium, and a computer program product.
One aspect of the embodiments of the present disclosure provides a queuing and calling method, which is applied to a waiting chair capable of being in communication connection with a management server, and includes:
identifying a queuing certificate carried by a user to obtain the queuing information of the user;
generating queuing information according to the queuing information and the identification information of the waiting chair;
sending the queuing information to the management server so that the management server generates queuing reminding information according to the queuing information;
receiving the queuing reminding information sent by the management server; and
and executing the target reminding task according to the queuing reminding information.
According to an embodiment of the present disclosure, the executing the target reminding task according to the queuing reminding information includes at least one of the following:
displaying the queuing reminding information on a display device of the waiting chair;
expressing the queuing reminding information in a mode of vibrating the waiting chair;
and outputting the queuing reminding information through the voice device of the waiting chair.
According to an embodiment of the present disclosure, the ranking information includes ranking information and user information, and the user information includes at least one of the following information of the user: identity information and transaction card number information.
According to an embodiment of the present disclosure, the queuing credential includes: the chip is provided with unique serial number information written in advance; the ranking information also comprises the number information of the chip.
Another aspect of the embodiments of the present disclosure provides a queuing and calling method, which is applied to a management server capable of being in communication connection with a waiting chair, and includes:
receiving queuing information sent by the waiting chair;
generating queuing reminding information according to the queuing information; and
and sending the queuing reminding information to the waiting chair so that the waiting chair executes a target reminding task according to the queuing reminding information.
According to the embodiment of the disclosure, the queuing and calling method further comprises:
receiving user information sent by a number sender, wherein the user information is obtained by the number sender through identifying a user identity card;
generating sequencing information according to the user information;
generating ranking information according to the ranking information and the user information;
sending the queuing information to a number sender so that the number sender generates a queuing certificate according to the queuing information; and/or
And sending the queuing reminding information to window equipment so that the window equipment executes a window reminding task according to the queuing reminding information.
According to an embodiment of the present disclosure, the queuing credential includes: the chip is provided with unique serial number information written in advance;
the ranking information also comprises the serial number information of the chip;
the user information comprises at least one of the following information of the user: identity information and transaction card number information.
According to the embodiment of the disclosure, the queuing and calling method further comprises:
generating queuing residual information according to the queuing information and the queuing reminding information;
sending the queuing reminding information to the waiting chair so that the queuing reminding information is displayed on a display device of the waiting chair; and/or
And sending the queuing residual information to the window equipment so that a display device of the window equipment displays the queuing residual information.
Another aspect of the embodiments of the present disclosure provides a queuing and calling device, including:
the identification module is used for identifying the queuing voucher carried by the user so as to obtain the queuing information of the user;
the first generation module is used for generating queuing information according to the queuing information and the identification information of the waiting chair;
a first sending module, configured to send the queuing information to the management server, so that the management server generates queuing reminding information according to the queuing information;
a first receiving module, configured to receive the queuing reminding message sent by the management server; and
and the execution module is used for executing the target reminding task according to the queuing reminding information.
Another aspect of the embodiments of the present disclosure provides a queuing and calling device, including:
the second receiving module is used for receiving the queuing information sent by the waiting chair;
the second generation module is used for generating queuing reminding information according to the queuing information;
and the second sending module is used for sending the queuing reminding information to the waiting chair so that the waiting chair executes a target reminding task according to the queuing reminding information.
Another aspect of the disclosed embodiments provides a waiting chair including: one or more processors; memory for storing one or more programs, wherein the one or more programs, when executed by the one or more processors, cause the one or more processors to implement the method as described above.
Another aspect of the disclosed embodiments provides a management server, including: one or more processors; memory for storing one or more programs, wherein the one or more programs, when executed by the one or more processors, cause the one or more processors to implement the method as described above.
Another aspect of embodiments of the present disclosure provides a computer-readable storage medium storing computer-executable instructions for implementing the method as described above when executed.
Another aspect of an embodiment of the present disclosure provides a computer program product comprising computer executable instructions for implementing the method as described above when executed.
According to the embodiment of the disclosure, when a user uses the waiting chair to wait for a called number, the waiting chair can receive the queuing reminding information sent by the management server and execute the target reminding task according to the queuing reminding information, so that the technical problem that the number is possibly passed in the queuing process of the user is at least partially solved, and the technical effect of reducing the probability that the number is passed due to the fact that the user does not pay attention to the number information in the waiting process is achieved.
Drawings
The above and other objects, features and advantages of the present disclosure will become more apparent from the following description of embodiments of the present disclosure with reference to the accompanying drawings, in which:
fig. 1 schematically illustrates an exemplary system architecture to which a queuing number-calling method is applied, according to an embodiment of the present disclosure;
FIG. 2 schematically shows a flow chart of a queuing number-calling method according to an embodiment of the present disclosure;
fig. 3 schematically illustrates a block diagram of a queuing number-calling device according to an embodiment of the present disclosure;
fig. 4 schematically illustrates a block diagram of a queuing number-calling device according to an embodiment of the present disclosure; and
fig. 5 schematically shows a block diagram of an electronic device adapted to implement a queuing number calling method according to an embodiment of the present disclosure.
Detailed Description
Hereinafter, embodiments of the present disclosure will be described with reference to the accompanying drawings. It should be understood that the description is illustrative only and is not intended to limit the scope of the present disclosure. In the following detailed description, for purposes of explanation, numerous specific details are set forth in order to provide a thorough understanding of the embodiments of the disclosure. It may be evident, however, that one or more embodiments may be practiced without these specific details. Moreover, in the following description, descriptions of well-known structures and techniques are omitted so as to not unnecessarily obscure the concepts of the present disclosure.
The terminology used herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the disclosure. The terms "comprises," "comprising," and the like, as used herein, specify the presence of stated features, steps, operations, and/or components, but do not preclude the presence or addition of one or more other features, steps, operations, or components.
All terms (including technical and scientific terms) used herein have the same meaning as commonly understood by one of ordinary skill in the art unless otherwise defined. It is noted that the terms used herein should be interpreted as having a meaning that is consistent with the context of this specification and should not be interpreted in an idealized or overly formal sense.
Where a convention analogous to "at least one of A, B and C, etc." is used, in general such a construction is intended in the sense one having skill in the art would understand the convention (e.g., "a system having at least one of A, B and C" would include but not be limited to systems that have a alone, B alone, C alone, a and B together, a and C together, B and C together, and/or A, B, C together, etc.). Where a convention analogous to "A, B or at least one of C, etc." is used, in general such a construction is intended in the sense one having skill in the art would understand the convention (e.g., "a system having at least one of A, B or C" would include but not be limited to systems that have a alone, B alone, C alone, a and B together, a and C together, B and C together, and/or A, B, C together, etc.).
The embodiment of the disclosure provides a queuing number calling method, a queuing number calling device, a waiting chair, a management server, a computer readable storage medium and a computer program product. The queuing and calling method comprises a queuing information obtaining process of the user, a queuing information generating and sending process, a queuing reminding information receiving process sent by the management server and a target reminding task executing process according to the queuing reminding information.
It should be noted that the queuing and calling method and apparatus provided by the embodiment of the present disclosure may be used in the financial field, for example, a bank, or may be used in any field other than the financial field, for example, public health field such as a hospital, and therefore, the application field of the queuing and calling method and apparatus provided by the embodiment of the present disclosure is not limited.
Fig. 1 schematically illustrates an exemplary system architecture 100 to which a queuing number-calling method may be applied, according to an embodiment of the present disclosure. It should be noted that fig. 1 is only an example of a system architecture to which the embodiments of the present disclosure may be applied to help those skilled in the art understand the technical content of the present disclosure, and does not mean that the embodiments of the present disclosure may not be applied to other devices, systems, environments or scenarios.
As shown in fig. 1, the system architecture 100 according to this embodiment may include waiting chairs 101, 102, 103, a network 104, a management server 105, a number machine 106, and a window device 107. The network 104 serves as a medium for providing a communication link between the waiting chairs 101, 102, 103, the management server 105, the number machine 106, and the window device 107. Network 104 may include various connection types, such as wired and/or wireless communication links, and so forth.
The user may use the waiting chairs 101, 102, 103 to interact with the management server 105 via the network 104 to receive or send messages or the like.
The waiting chairs 101, 102, 103 may be massage chairs having a display screen or the like that can be used in line for waiting.
The management server 105 may be a server providing various services, such as a background management server (for example only) providing support for information sent by the user using the waiting chairs 101, 102, 103. The background management server can analyze and process the received data such as the user request, and feed back the processing result (for example, the queuing information obtained or generated according to the user request) to the waiting chair.
It should be noted that the queuing method provided by the embodiment of the present disclosure can be generally executed by the management server 105. Accordingly, the queuing and calling system provided by the embodiment of the present disclosure can be generally disposed in the management server 105. The queuing method provided by the embodiment of the present disclosure may also be performed by a server or a server cluster different from the management server 105 and capable of communicating with the waiting chairs 101, 102, 103 and/or the management server 105. Accordingly, the queuing system provided by the embodiment of the present disclosure may also be disposed in a server or a server cluster different from the management server 105 and capable of communicating with the waiting chairs 101, 102, 103 and/or the management server 105. Alternatively, the queuing and calling method provided by the embodiment of the present disclosure may also be executed by the number calling machine 106, or may also be executed by other terminal devices different from the number calling machine 106. Correspondingly, the queuing and calling system provided by the embodiment of the present disclosure may also be disposed in the number calling machine 106, or in other terminal devices different from the number calling machine 106.
It should be understood that the number of waiting chairs, networks and management servers in fig. 1 is merely illustrative. There may be any number of waiting chairs, number machines, networks and management servers as required by the implementation.
According to the embodiments of the present disclosure, the following embodiments all illustrate a bank as a specific usage scenario, but it should be understood that the usage scenario of the embodiments of the present disclosure includes, but is not limited to, a bank.
Fig. 2 schematically shows a flowchart of a queuing number-calling method according to an embodiment of the present disclosure.
An aspect of the disclosed embodiment provides a queuing method applied to a waiting chair capable of being communicatively connected with a management server, as shown in fig. 2, and the method may include operations S210 to S250.
In operation S210, a queuing voucher carried by a user is identified to obtain a queuing thinking of the user.
In operation S220, queuing information is generated according to the queuing information and the waiting chair identification information.
In operation S230, the queuing information is transmitted to the management server, so that the management server generates queuing reminding information according to the queuing information.
In operation S240, queuing reminder information transmitted from the management server is received.
In operation S250, the target reminding task is executed according to the queuing reminding information.
According to embodiments of the present disclosure, the waiting chair identification information may include, but is not limited to, position information and waiting chair number information. The queue information may include, but is not limited to, user information, waiting chair identification information, and waiting duration information. The queuing reminding information is used for reminding the user of the current queuing number, and can comprise 'please number 100 customer go to 01 counter for business', for example.
According to an embodiment of the present disclosure, the waiting chair may include, but is not limited to, a massage chair or a general chair in which a reminder device for performing a target reminder task is installed.
According to the embodiment of the disclosure, each waiting chair can read the queuing voucher carried by the user through the chip reader, so that the queuing information of the user is obtained, and the obtained queuing information is bound with the identification information of the waiting chair to generate the queuing information.
According to the embodiment of the disclosure, the waiting chair sends the queuing information to the management server, and the management server sends the queuing reminding information to the waiting chair in sequence according to the number order so as to remind the user to go to a counter for handling the business.
According to the embodiment of the disclosure, when a user uses the waiting chair to wait for a called number, the waiting chair can receive the queuing reminding information sent by the management server and execute the target reminding task according to the queuing reminding information, so that the technical problem that the number is possibly passed in the queuing process of the user is at least partially solved, and the technical effect of reducing the probability that the number is passed due to the fact that the user does not pay attention to the number information in the waiting process is achieved.
According to the embodiment of the disclosure, the executing of the target reminding task according to the queuing reminding information may include at least one of the following:
and displaying the queuing reminding information on the display device of the waiting chair.
The queuing reminding information is expressed by vibrating the waiting chair.
And outputting queuing reminding information through a voice device of the waiting chair.
According to the embodiment of the disclosure, the waiting chair can be provided with a display device, so that the queuing reminding information of the character type can be displayed on the display device according to the queuing reminding information.
According to the embodiment of the disclosure, the waiting chair can be further provided with a vibrating device so as to enable the waiting chair to vibrate through the vibrating device according to the queuing reminding information, so as to remind a user to go to a counter to handle business.
According to the embodiment of the disclosure, the waiting chair can be further provided with a voice device, so that the voice device can be used for sending out voice-type queuing reminding information according to the queuing reminding information.
According to an embodiment of the present disclosure, one or more of a display device, a vibration device, and a voice device may be provided on the waiting chair.
According to the embodiment of the disclosure, the target reminding task is executed according to the queuing reminding information, and the queuing reminding information can be expressed on the waiting chair in a light flickering mode.
According to the embodiment of the disclosure, the ranking information includes ranking information and user information, and the user information includes at least one of the following information of the user: identity information and transaction card number information.
According to an embodiment of the present disclosure, the identity information includes, but is not limited to, identity card information, passport information, account information, driver license information, and the like.
According to an embodiment of the present disclosure, queuing credentials may include: the chip is provided with unique serial number information written in advance; the ranking information also includes the serial number information of the chip.
According to the embodiment of the disclosure, the chip is arranged in the number arranging paper, and the number information is written in the chip in advance, so that the used number arranging paper can be recycled in practical use, and the problem of paper waste caused by the fact that the used paper cannot be reused due to the fact that the number arranging information is printed by using conventional paper is avoided.
Another aspect of the embodiments of the present disclosure provides a queuing method, which is applied to a management server capable of being communicatively connected to a waiting chair, and may include the following operations.
Receiving queuing information sent by a waiting chair; generating queuing reminding information according to the queuing information; and sending queuing reminding information to the waiting chair so that the waiting chair executes the target reminding task according to the queuing reminding information.
According to the embodiment of the disclosure, the management server receives the queuing information of the waiting chair to generate the queuing reminding information, and sends the queuing reminding information to the waiting chair to enable the waiting chair to execute the target reminding task, so that the technical problem that the number is possibly passed in the queuing process of the user is at least partially solved, and the technical effect that the waiting chair executes the target reminding task according to the queuing reminding information sent by the management server when the user waits in the waiting chair is further achieved, and the probability that the number is passed due to the fact that the user does not pay attention to the number information when waiting is further reduced.
According to the embodiment of the disclosure, the waiting chair sends queuing information to the management server, the management server generates queuing reminding information according to the queuing information, and the management server sends the queuing reminding information to the waiting chair according to the number-arriving condition, so that the waiting chair sends a reminding to a user according to the queuing reminding information.
According to an embodiment of the present disclosure, the queuing and calling method may further include the following operations.
And receiving user information sent by the number sender, wherein the user information is obtained by identifying the user identity card by the number sender.
And generating sequencing information according to the user information.
And generating ranking information according to the ranking information and the user information.
And sending the queuing information to the number sender so that the number sender generates a queuing voucher according to the queuing information.
And sending queuing reminding information to the window equipment so that the window equipment executes the window reminding task according to the queuing reminding information.
According to the embodiment of the disclosure, the number sender identifies the identity card of the user to obtain the user information, the number sender sends the user information to the management server, the management server generates the sequencing information according to the user information and generates the queuing information according to the user information and the sequencing information, and the management server sends the queuing information to the number sender.
According to the embodiment of the disclosure, the number sender receives the queuing information and generates the corresponding queuing voucher through the queuing voucher generating device in the number sender.
According to the embodiment of the disclosure, the management server generates the queuing reminding information according to the number arrival condition, and sends the queuing reminding information to the window equipment, so that the window equipment executes the window reminding task.
According to embodiments of the present disclosure, the window devices may include, but are not limited to, a display screen and speakers within the bank.
According to an embodiment of the present disclosure, the queuing and calling method may further include the following operations.
And sending the queuing reminding information and the queuing information to the handheld device so that the handheld device displays the queuing reminding information and the queuing information.
According to an embodiment of the present disclosure, the handheld device may include, but is not limited to, a cell phone of a clerk, so that a bank clerk can remind a user to go to a counter for business on site according to the queuing information.
According to an embodiment of the present disclosure, queuing credentials may include: the chip is provided with unique serial number information written in advance.
The ranking information also includes the serial number information of the chip.
The user information includes at least one of the following information of the user: identity information and transaction card number information.
According to the embodiment of the disclosure, the number sender can write in the number arranging information in the chip, a user carries the queuing certificate with the chip to go to the waiting chair for waiting, the queuing certificate is read by the chip reader on the waiting chair, and the waiting chair synchronously sends the number arranging information, the number information and the like to the management server.
According to the embodiment of the disclosure, the number sender can generate a plurality of queuing vouchers according to the requirements of the user, so that the user can simultaneously queue up and wait when handling different services.
According to an embodiment of the present disclosure, the queuing and calling method may further include the following operations.
And generating queuing residual information according to the queuing information and the queuing reminding information.
And sending the queuing reminding information to the waiting chair so that the queuing reminding information is displayed on a display device of the waiting chair.
And sending the queuing residual information to the window equipment so that a display device of the window equipment displays the queuing residual information.
According to the embodiment of the disclosure, the management server can generate queuing residual information according to the queuing information and the queuing reminding information, and send the queuing residual information to the waiting chair and/or the window device, and also send the queuing residual information to the handheld device, so that the queuing residual information is displayed on the waiting chair and/or the window device and/or the handheld device.
According to the embodiment of the disclosure, the sending time for sending the queuing residual information to the waiting chair or other equipment can be sent in a timing manner, and also can be sent in a manner that the user actively inquires in the waiting chair or other equipment. For example, the waiting chair generates inquiry information in response to the inquiry operation of the user and sends the inquiry information to the management server, and the management server generates queuing residual information in response to the inquiry information according to the queuing information and the queuing reminding information and sends the queuing residual information to the waiting chair.
Fig. 3 schematically shows a block diagram of a queuing number-calling device according to an embodiment of the present disclosure.
As shown in fig. 3, the queuing and calling device 300 may include an identification module 310, a first generation module 320, a first transmission module 330, a first receiving module 340, and an execution module 350.
The identifying module 310 is configured to identify a queuing certificate carried by a user to obtain queuing information of the user.
And the first generating module 320 is configured to generate queuing information according to the queuing information and the identification information of the waiting chair.
The first sending module 330 is configured to send the queuing information to the management server, so that the management server generates the queuing reminding information according to the queuing information.
The first receiving module 340 is configured to receive the queuing reminder information sent from the management server.
And the execution module 350 is configured to execute the target reminding task according to the queuing reminding information.
According to the embodiment of the disclosure, when a user uses the waiting chair to wait for a called number, the waiting chair can receive the queuing reminding information sent by the management server and execute the target reminding task according to the queuing reminding information, so that the technical problem that the number is possibly passed in the queuing process of the user is at least partially solved, and the technical effect of reducing the probability that the number is passed due to the fact that the user does not pay attention to the number information in the waiting process is achieved.
Fig. 4 schematically shows a block diagram of a queuing number-calling device according to an embodiment of the present disclosure.
As shown in fig. 4, the queuing and calling device 400 may include a second receiving module 410, a second generating module 420, and a second sending module 430.
And a second receiving module 410, configured to receive the queuing information sent from the waiting chair.
And the second generating module 420 is configured to generate queuing reminding information according to the queuing information.
And a second sending module 430, configured to send the queue reminding information to the waiting chair, so that the waiting chair executes the target reminding task according to the queue reminding information.
According to the embodiment of the disclosure, the management server receives the queuing information of the waiting chair to generate the queuing reminding information, and sends the queuing reminding information to the waiting chair to enable the waiting chair to execute the target reminding task, so that the technical problem that the number is possibly passed in the queuing process of the user is at least partially solved, and the technical effect that the waiting chair executes the target reminding task according to the queuing reminding information sent by the management server when the user waits in the waiting chair is further achieved, and the probability that the number is passed due to the fact that the user does not pay attention to the number information when waiting is further reduced.
Any number of modules, sub-modules, units, sub-units, or at least part of the functionality of any number thereof according to embodiments of the present disclosure may be implemented in one module. Any one or more of the modules, sub-modules, units, and sub-units according to the embodiments of the present disclosure may be implemented by being split into a plurality of modules. Any one or more of the modules, sub-modules, units, and sub-units according to the embodiments of the present disclosure may be implemented at least partially as a hardware Circuit, such as a Field Programmable Gate Array (FPGA), a Programmable Logic Array (PLA), a system on a chip, a system on a substrate, a system on a package, an Application Specific Integrated Circuit (ASIC), or may be implemented by hardware or firmware in any other reasonable manner of integrating or packaging a Circuit, or implemented by any one of three implementations of software, hardware, and firmware, or any suitable combination of any of them. Alternatively, one or more of the modules, sub-modules, units, sub-units according to embodiments of the disclosure may be at least partially implemented as a computer program module, which when executed may perform the corresponding functions.
For example, any plurality of the queuing and calling apparatus 300 including the identification module 310, the first generation module 320, the first sending module 330, the first receiving module 340 and the execution module 350 may be combined in one module/unit/sub-unit to be implemented, or any one of the modules/units/sub-units may be split into a plurality of modules/units/sub-units. Alternatively, at least part of the functionality of one or more of these modules/units/sub-units may be combined with at least part of the functionality of other modules/units/sub-units and implemented in one module/unit/sub-unit. According to the embodiment of the present disclosure, at least one of the queuing and calling device 300 including the identification module 310, the first generation module 320, the first sending module 330, the first receiving module 340 and the execution module 350 may be at least partially implemented as a hardware circuit, such as a Field Programmable Gate Array (FPGA), a Programmable Logic Array (PLA), a system on a chip, a system on a substrate, a system on a package, an Application Specific Integrated Circuit (ASIC), or may be implemented by hardware or firmware in any other reasonable manner of integrating or packaging a circuit, or implemented by any one of three manners of software, hardware and firmware, or implemented by a suitable combination of any several manners of them. Alternatively, the queuing and calling apparatus 300 including at least one of the identifying module 310, the first generating module 320, the first sending module 330, the first receiving module 340 and the executing module 350 may be at least partially implemented as a computer program module, which can perform corresponding functions when being executed.
It should be noted that, the queuing and number-calling device portion in the embodiment of the present disclosure corresponds to the queuing and number-calling method portion in the embodiment of the present disclosure, and the description of the queuing and number-calling device portion specifically refers to the queuing and number-calling method portion, and is not described herein again.
Fig. 5 schematically shows a block diagram of an electronic device adapted to implement the above described method according to an embodiment of the present disclosure. The electronic device shown in fig. 5 is only an example, and should not bring any limitation to the functions and the scope of use of the embodiments of the present disclosure.
As shown in fig. 5, an electronic device 500 according to an embodiment of the present disclosure includes a processor 501, which can perform various appropriate actions and processes according to a program stored in a Read-Only Memory (ROM) 502 or a program loaded from a storage section 508 into a Random Access Memory (RAM) 503. The processor 501 may comprise, for example, a general purpose microprocessor (e.g., a CPU), an instruction set processor and/or associated chipset, and/or a special purpose microprocessor (e.g., an Application Specific Integrated Circuit (ASIC)), among others. The processor 501 may also include onboard memory for caching purposes. Processor 501 may include a single processing unit or multiple processing units for performing different actions of a method flow according to embodiments of the disclosure.
In the RAM503, various programs and data necessary for the operation of the electronic apparatus 500 are stored. The processor 501, the ROM502, and the RAM503 are connected to each other by a bus 504. The processor 501 performs various operations of the method flows according to the embodiments of the present disclosure by executing programs in the ROM502 and/or the RAM 503. Note that the programs may also be stored in one or more memories other than the ROM502 and the RAM 503. The processor 501 may also perform various operations of method flows according to embodiments of the present disclosure by executing programs stored in the one or more memories.
According to an embodiment of the present disclosure, electronic device 500 may also include an input/output (I/O) interface 505, input/output (I/O) interface 505 also being connected to bus 504. The system 500 may also include one or more of the following components connected to the I/O interface 505: an input portion 506 including a keyboard, a mouse, and the like; an output portion 507 including a Display such as a Cathode Ray Tube (CRT), a Liquid Crystal Display (LCD), and a speaker; a storage portion 508 including a hard disk and the like; and a communication section 509 including a network interface card such as a LAN card, a modem, or the like. The communication section 509 performs communication processing via a network such as the internet. The driver 510 is also connected to the I/O interface 505 as necessary. A removable medium 511 such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is mounted on the drive 510 as necessary, so that a computer program read out therefrom is mounted into the storage section 508 as necessary.
According to embodiments of the present disclosure, method flows according to embodiments of the present disclosure may be implemented as computer software programs. For example, embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable storage medium, the computer program containing program code for performing the method illustrated by the flow chart. In such an embodiment, the computer program may be downloaded and installed from a network through the communication section 509, and/or installed from the removable medium 511. The computer program, when executed by the processor 501, performs the above-described functions defined in the system of the embodiments of the present disclosure. The systems, devices, apparatuses, modules, units, etc. described above may be implemented by computer program modules according to embodiments of the present disclosure.
The present disclosure also provides a computer-readable storage medium, which may be contained in the apparatus/device/system described in the above embodiments; or may exist separately and not be assembled into the device/apparatus/system. The computer-readable storage medium carries one or more programs which, when executed, implement the method according to an embodiment of the disclosure.
According to an embodiment of the present disclosure, the computer-readable storage medium may be a non-volatile computer-readable storage medium. Examples may include, but are not limited to: a portable Computer diskette, a hard disk, a Random Access Memory (RAM), a Read-Only Memory (ROM), an Erasable Programmable Read-Only Memory (EPROM) or flash Memory), a portable compact Disc Read-Only Memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the preceding. In the present disclosure, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device.
For example, according to embodiments of the present disclosure, a computer-readable storage medium may include ROM502 and/or RAM503 and/or one or more memories other than ROM502 and RAM503 described above.
Embodiments of the present disclosure also include a computer program product comprising a computer program containing program code for performing the method provided by the embodiments of the present disclosure, when the computer program product runs on an electronic device, the program code is configured to enable the electronic device to implement the queuing method provided by the embodiments of the present disclosure.
The computer program, when executed by the processor 501, performs the above-described functions defined in the system/apparatus of the embodiments of the present disclosure. The systems, apparatuses, modules, units, etc. described above may be implemented by computer program modules according to embodiments of the present disclosure.
In one embodiment, the computer program may be hosted on a tangible storage medium such as an optical storage device, a magnetic storage device, or the like. In another embodiment, the computer program may also be transmitted, distributed in the form of a signal on a network medium, downloaded and installed through the communication section 509, and/or installed from the removable medium 511. The computer program containing program code may be transmitted using any suitable network medium, including but not limited to: wireless, wired, etc., or any suitable combination of the foregoing.
In accordance with embodiments of the present disclosure, program code for executing computer programs provided by embodiments of the present disclosure may be written in any combination of one or more programming languages, and in particular, these computer programs may be implemented using high level procedural and/or object oriented programming languages, and/or assembly/machine languages. The programming language includes, but is not limited to, programming languages such as Java, C + +, python, the "C" language, or the like. The program code may execute entirely on the user computing device, partly on the user device, partly on a remote computing device, or entirely on the remote computing device or server. In the case of a remote computing device, the remote computing device may be connected to the user computing device through any kind of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or may be connected to an external computing device (e.g., through the internet using an internet service provider).
The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams or flowchart illustration, and combinations of blocks in the block diagrams or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions. Those skilled in the art will appreciate that various combinations and/or combinations of features recited in the various embodiments and/or claims of the present disclosure can be made, even if such combinations or combinations are not expressly recited in the present disclosure. In particular, various combinations and/or combinations of the features recited in the various embodiments and/or claims of the present disclosure may be made without departing from the spirit or teaching of the present disclosure. All such combinations and/or associations are within the scope of the present disclosure.
The embodiments of the present disclosure have been described above. However, these examples are for illustrative purposes only and are not intended to limit the scope of the present disclosure. Although the embodiments are described separately above, this does not mean that the measures in the embodiments cannot be used in advantageous combination. The scope of the disclosure is defined by the appended claims and equivalents thereof. Various alternatives and modifications can be devised by those skilled in the art without departing from the scope of the present disclosure, and such alternatives and modifications are intended to be within the scope of the present disclosure.
Claims (14)
1. A queuing number calling method is applied to a waiting chair capable of being in communication connection with a management server, and comprises the following steps:
identifying a queuing certificate carried by a user to obtain the queuing information of the user;
generating queuing information according to the queuing information and the identification information of the waiting chair;
sending the queuing information to the management server so that the management server generates queuing reminding information according to the queuing information;
receiving the queuing reminding information sent by the management server; and
and executing a target reminding task according to the queuing reminding information.
2. The method of claim 1, wherein said performing a target reminder task based on said queued reminder information comprises at least one of:
displaying the queuing reminding information on a display device of the waiting chair;
expressing the queuing reminding information in a mode of vibrating the waiting chair;
and outputting the queuing reminding information through a voice device of the waiting chair.
3. The method of claim 1, wherein the ranking information comprises ranking information and user information, the user information comprising at least one of the following information of the user: identity information and transaction card number information.
4. The method of claim 1, wherein the queuing credential comprises: the chip comprises unique serial number information written in advance; the ranking information also includes the serial number information of the chip.
5. A queuing number calling method is applied to a management server which can be in communication connection with a waiting chair, and comprises the following steps:
receiving queuing information sent by the waiting chair;
generating queuing reminding information according to the queuing information; and
and sending the queuing reminding information to the waiting chair so that the waiting chair executes a target reminding task according to the queuing reminding information.
6. The method of claim 5, further comprising:
receiving user information sent by a number sender, wherein the user information is obtained by the number sender through identifying a user identity card;
generating sequencing information according to the user information;
generating ranking information according to the ranking information and the user information;
sending the queuing information to a number sender so that the number sender generates a queuing certificate according to the queuing information; and/or
And sending the queuing reminding information to window equipment so that the window equipment executes a window reminding task according to the queuing reminding information.
7. The method of claim 6, wherein the queuing credential comprises: the chip comprises unique serial number information written in advance;
the ranking information also comprises the serial number information of the chip;
the user information comprises at least one of the following information of the user: identity information and transaction card number information.
8. The method of claim 5, further comprising:
generating queuing residual information according to the queuing information and the queuing reminding information;
sending the queuing reminding information to the waiting chair so that the queuing reminding information is displayed on a display device of the waiting chair; and/or
And sending the queuing residual information to the window equipment so that a display device of the window equipment displays the queuing residual information.
9. A queuing number-calling device comprises:
the identification module is used for identifying a queuing certificate carried by a user to obtain the queuing information of the user;
the first generation module is used for generating queuing information according to the queuing information and the identification information of the waiting chair;
the first sending module is used for sending the queuing information to the management server so that the management server generates queuing reminding information according to the queuing information;
the first receiving module is used for receiving the queuing reminding information sent by the management server; and
and the execution module is used for executing the target reminding task according to the queuing reminding information.
10. A queuing number-calling device comprises:
the second receiving module is used for receiving the queuing information sent by the waiting chair;
the second generation module is used for generating queuing reminding information according to the queuing information;
and the second sending module is used for sending the queuing reminding information to the waiting chair so that the waiting chair executes a target reminding task according to the queuing reminding information.
11. A waiting chair comprising:
one or more processors;
a memory for storing one or more programs,
wherein the one or more programs, when executed by the one or more processors, cause the one or more processors to implement the method of any of claims 1-4.
12. A management server, comprising:
one or more processors;
a memory for storing one or more programs,
wherein the one or more programs, when executed by the one or more processors, cause the one or more processors to implement the method of any of claims 5-8.
13. A computer readable storage medium having stored thereon executable instructions which, when executed by a processor, cause the processor to carry out the method of any one of claims 1 to 4 or 5 to 8.
14. A computer program product comprising a computer program which, when executed by a processor, is operable to carry out the method of any one of claims 1 to 4 or 5 to 8.
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