CN113301555B - Resident cell determining method, device, equipment, medium and product - Google Patents
Resident cell determining method, device, equipment, medium and product Download PDFInfo
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- CN113301555B CN113301555B CN202110566930.3A CN202110566930A CN113301555B CN 113301555 B CN113301555 B CN 113301555B CN 202110566930 A CN202110566930 A CN 202110566930A CN 113301555 B CN113301555 B CN 113301555B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W8/00—Network data management
- H04W8/02—Processing of mobility data, e.g. registration information at HLR [Home Location Register] or VLR [Visitor Location Register]; Transfer of mobility data, e.g. between HLR, VLR or external networks
- H04W8/08—Mobility data transfer
- H04W8/14—Mobility data transfer between corresponding nodes
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W24/00—Supervisory, monitoring or testing arrangements
- H04W24/04—Arrangements for maintaining operational condition
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- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
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- Y02D—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
- Y02D30/00—Reducing energy consumption in communication networks
- Y02D30/70—Reducing energy consumption in communication networks in wireless communication networks
Abstract
The embodiment of the invention provides a resident cell determining method, a device, equipment, a medium and a product, wherein the method comprises the following steps: acquiring feedback information sent by a user through a user terminal; the feedback information is information fed back by a user aiming at the network fault problem; determining ticket data corresponding to the user terminal in a preset time period according to the feedback information; and determining a resident cell of the user terminal according to the call ticket data. According to the resident cell determining method, the ticket data corresponding to the user terminal in the preset time period is determined according to the information fed back by the user terminal aiming at the network fault problem, and the resident cell of the user terminal can be determined quickly according to the ticket data due to the small data size of the whole ticket data. Thereby improving the efficiency of determining the network fault area and further improving the efficiency of diagnosing the network quality problem.
Description
Technical Field
The embodiment of the invention relates to the technical field of network communication, in particular to a resident cell determining method, a resident cell determining device, resident cell determining equipment, resident cell determining medium and resident cell determining product.
Background
With the continuous development of network communication technology, network communication has been closely related to the daily life of users. Once network communication fails, daily life of users can be seriously affected. Therefore, after encountering the perception problems of discontinuous data service, low data service rate, no access to voice service, dropped call and the like, the user can feed back to the operator in a manner of complaints such as voice and information, and hope to quickly solve the network fault problem through the operator according to the fed-back related information.
For network problems fed back by users, operators typically need to determine network failure problems by means of field testing. However, it is more difficult to determine the area with network failure because it is more difficult for the user to accurately describe the phenomenon of perceived problems and the geographical location where the problem occurs.
Disclosure of Invention
The invention provides a resident cell determining method, a resident cell determining device, resident cell determining equipment, resident cell determining medium and resident cell determining products, which are used for solving the problem that a network fault area is difficult to determine at present.
A first aspect of an embodiment of the present invention provides a method for determining a resident cell, including:
acquiring feedback information sent by a user through a user terminal; the feedback information is information fed back by a user aiming at the network fault problem;
Determining ticket data corresponding to the user terminal in a preset time period according to the feedback information;
and determining a resident cell of the user terminal according to the call ticket data.
Further, the method as described above, wherein the feedback information includes an identifier of the user terminal and a service type:
the determining the call ticket data corresponding to the user terminal in the preset time period according to the feedback information comprises the following steps:
acquiring ticket data corresponding to the service type in a preset time period from a ticket database according to the identification of the user terminal; the call ticket database stores the corresponding relation among the identification of the user terminal, the service type and the call ticket data.
Further, the method described above, wherein the determining the resident cell of the user terminal according to the call ticket data includes:
determining the ticket data with the largest value from the ticket data corresponding to the service type;
according to the corresponding relation between the call ticket data and the base station cell, determining the base station cell corresponding to the call ticket data with the largest value;
and determining the base station cell corresponding to the data of the call ticket with the largest value as the resident cell of the user terminal.
Further, as described above, the service type is a voice service and/or a data service;
If the service type is voice service, the ticket data corresponding to the service type is voice service traffic and/or voice service initiation times of the user terminal in each cell;
and if the service type is data service, the ticket data corresponding to the service type is data service flow and/or data service initiation times of the user terminal in each cell.
Further, in the method, if the service type is voice service, the determining the base station cell corresponding to the data of the call ticket with the largest value as the resident cell of the user terminal includes:
determining a common base station cell between the base station cell corresponding to the voice service traffic with the largest value and the base station cell corresponding to the voice service initiation times with the largest value as a resident cell of the user terminal;
if the service type is data service, the determining the base station cell corresponding to the data of the call ticket with the largest value as the resident cell of the user terminal includes:
and determining the common base station cell between the base station cell corresponding to the data service flow with the largest value and the base station cell corresponding to the data service initiation times with the largest value as the resident cell of the user terminal.
Further, in the method as described above, the feedback information is a plurality of pieces; after determining the resident cell of the user terminal according to the call ticket data, the method further comprises the following steps:
classifying resident cells corresponding to the feedback information according to a communication system to generate a plurality of communication system cell sets;
classifying each communication system cell set according to the frequency band configured by each base station cell to generate a plurality of frequency band cell sets;
determining a frequency band cell set with the largest number of base station cells from all frequency band cell sets;
and determining the frequency band corresponding to the frequency band cell set with the largest number of the base station cells as a fault frequency band.
A second aspect of an embodiment of the present invention provides a resident cell determining apparatus, including:
the acquisition module is used for acquiring feedback information sent by a user through the user terminal; the feedback information is information fed back by a user aiming at the network fault problem;
the data determining module is used for determining ticket data corresponding to the user terminal in a preset time period according to the feedback information;
and the cell determining module is used for determining the resident cell of the user terminal according to the call ticket data.
Further, the apparatus as described above, wherein the feedback information includes an identifier of the user terminal and a service type:
The data determining module is specifically configured to:
acquiring ticket data corresponding to the service type in a preset time period from a ticket database according to the identification of the user terminal; the call ticket database stores the corresponding relation among the identification of the user terminal, the service type and the call ticket data.
Further, in the apparatus as described above, the cell determining module is specifically configured to:
determining the ticket data with the largest value from the ticket data corresponding to the service type; according to the corresponding relation between the call ticket data and the base station cell, determining the base station cell corresponding to the call ticket data with the largest value; and determining the base station cell corresponding to the data of the call ticket with the largest value as the resident cell of the user terminal.
Further, the device as described above, wherein the service type is voice service and/or data service;
if the service type is voice service, the ticket data corresponding to the service type is voice service traffic and/or voice service initiation times of the user terminal in each cell; and if the service type is data service, the ticket data corresponding to the service type is data service flow and/or data service initiation times of the user terminal in each cell.
Further, in the above apparatus, if the service type is voice service, the cell determining module is specifically configured to, when determining, as the resident cell of the ue, the base station cell corresponding to the data of the call ticket with the largest value:
determining a common base station cell between the base station cell corresponding to the voice service traffic with the largest value and the base station cell corresponding to the voice service initiation times with the largest value as a resident cell of the user terminal;
if the service type is data service, the cell determining module is specifically configured to, when determining a base station cell corresponding to the data of the call ticket with the largest value as a resident cell of the user terminal:
and determining the common base station cell between the base station cell corresponding to the data service flow with the largest value and the base station cell corresponding to the data service initiation times with the largest value as the resident cell of the user terminal.
Further, the apparatus as described above, the feedback information amount is a plurality; the apparatus further comprises:
the frequency band determining module is used for classifying each resident cell corresponding to each feedback information according to a communication system to generate a plurality of communication system cell sets; classifying each communication system cell set according to the frequency band configured by each base station cell to generate a plurality of frequency band cell sets; determining a frequency band cell set with the largest number of base station cells from all frequency band cell sets; and determining the frequency band corresponding to the frequency band cell set with the largest number of the base station cells as a fault frequency band.
A third aspect of an embodiment of the present invention provides an electronic device, including: a memory, a processor;
a memory; a memory for storing the processor-executable instructions;
wherein the processor is configured to perform the resident cell determining method of any of the first aspects by the processor.
A fourth aspect of the embodiments of the present invention provides a computer-readable storage medium having stored therein computer-executable instructions for implementing the resident cell determining method of any one of the first aspects when executed by a processor.
A fifth aspect of embodiments of the present invention provides a computer program product comprising a computer program which, when executed by a processor, implements the resident cell determining method according to any of the first aspects.
The embodiment of the invention provides a resident cell determining method, a device, equipment, a medium and a product, wherein the method comprises the following steps: acquiring feedback information sent by a user through a user terminal; the feedback information is information fed back by a user aiming at the network fault problem; determining ticket data corresponding to the user terminal in a preset time period according to the feedback information; and determining a resident cell of the user terminal according to the call ticket data. According to the resident cell determining method, the ticket data corresponding to the user terminal in the preset time period is determined according to the information fed back by the user terminal aiming at the network fault problem, and the resident cell of the user terminal can be determined quickly according to the ticket data due to the small data size of the whole ticket data. Thereby improving the efficiency of determining the network failure area.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the invention and together with the description, serve to explain the principles of the invention.
Fig. 1 is a scenario diagram of a resident cell determination method in which an embodiment of the present invention may be implemented;
fig. 2 is a flow chart of a method for determining a resident cell according to a first embodiment of the present invention;
fig. 3 is a flow chart of a method for determining a resident cell according to a second embodiment of the present invention;
fig. 4 is a flow chart of a method for determining a resident cell according to a third embodiment of the present invention;
fig. 5 is a schematic structural diagram of a resident cell determining device according to a fourth embodiment of the present invention;
fig. 6 is a schematic structural diagram of a resident cell determining device according to a fifth embodiment of the present invention;
fig. 7 is a schematic structural diagram of an electronic device according to a sixth embodiment of the present invention.
Specific embodiments of the present invention have been shown by way of the above drawings and will be described in more detail below. The drawings and the written description are not intended to limit the scope of the inventive concepts in any way, but rather to illustrate the inventive concepts to those skilled in the art by reference to the specific embodiments.
Detailed Description
Reference will now be made in detail to exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numbers in different drawings refer to the same or similar elements, unless otherwise indicated. The implementations described in the following exemplary examples do not represent all implementations consistent with the invention. Rather, they are merely examples of apparatus and methods consistent with aspects of the invention as detailed in the accompanying claims.
The technical scheme of the invention is described in detail below by specific examples. The following embodiments may be combined with each other, and the same or similar concepts or processes may not be described in detail in some embodiments. Embodiments of the present invention will be described below with reference to the accompanying drawings.
For a clear understanding of the technical solutions of the present application, the prior art solutions will be described in detail first. The main means of locating network problems for operators at present include: the network possible problems are found through the methods of on-site testing such as DT (fully: drive Test, chinese: drive Test), CQT (fully: call Quality Test, chinese: call quality dialing Test, also refer to testing wireless data network performance at a fixed place), and the like, so as to actively locate network problems and avoid user complaints. Or after the user complaints, according to the geographical position of the problem described by the user, carrying out DT and CQT tests on the site, hopefully reproducing the problem of the user complaints, and solving the problem after analysis. However, because the user often cannot accurately describe the phenomenon of the perception problem and cannot accurately describe the geographical position where the problem occurs, great difficulty is caused to the problem that operators transport and optimize personnel to the site to reproduce the problem, and even the problem point where the user complaints cannot be found is caused. Thus, it is harder for the current approach to determine areas with network failures.
Therefore, the inventor finds out in the research that in order to solve the problem that the area with the network fault is difficult to determine in the prior art, the resident cell of the user terminal can be determined by utilizing the relation between the user terminal and the call ticket data, so that the resident cell of the user terminal can be rapidly positioned, and a foundation is provided for the subsequent determination of the specific network fault. Specifically, the feedback information sent by the user through the user terminal is obtained first, and the obtaining mode may be obtained through a database storing the feedback information. And then determining the ticket data corresponding to the user terminal in a preset time period according to the feedback information, for example, determining the ticket data of 8 pm to 6 pm in the working time period, and determining the ticket data of 8 pm to 2 pm in the rest time period, thereby determining the resident cell which is more fit with the use condition of the user terminal according to the actual network use time of the user terminal. And finally, determining the resident cell of the user terminal according to the call ticket data. According to the resident cell determining method, the ticket data corresponding to the user terminal in the preset time period is determined according to the information fed back by the user terminal aiming at the network fault problem, and the resident cell of the user terminal can be determined quickly according to the ticket data due to the small data size of the whole ticket data. Thereby improving the efficiency of determining the network failure area.
The inventor puts forward the technical scheme of the application based on the creative discovery.
The application scenario of the resident cell determining method provided by the embodiment of the invention is described below. As shown in fig. 1, 1 is a first electronic device, 2 is a second electronic device, and 3 is a third electronic device. The network architecture of the application scenario corresponding to the resident cell determining method provided by the embodiment of the invention comprises the following steps: a first electronic device 1, a second electronic device 2 and a third electronic device 3. The second electronic device 2 stores feedback information sent by the user through the user terminal, where the feedback information is information fed back by the user for the network fault problem. When it is necessary to determine the resident cell of the user terminal, the first electronic device 1 obtains feedback information from the second electronic device 2. And then the first electronic equipment 1 determines the ticket data corresponding to the user terminal from nine am to six pm or from eight pm to two am in the rest period according to the feedback information. The resident cell of the user terminal is then determined from the ticket data. Since the call ticket data generally records what communication service is performed by the user terminal in which base station cell, and generally only the start and result are recorded, and no specific communication content is recorded, the total data amount of the call ticket data is small. The resident cell corresponding to the user terminal can be rapidly determined through the ticket data corresponding to the user terminal, so that a good basis is provided for subsequent analysis of network fault problems. Finally, the first electronic device 1 sends the determined resident cell to the third electronic device 3. The third electronic device 3 may perform network detection in terms of network coverage, capacity, performance, etc. for the resident cell to determine a network failure problem of the resident cell. Meanwhile, the resident cell determined by the first electronic device 1 may not be sent to the third electronic device 3, and network detection in terms of network coverage, capacity, performance and the like may be performed on the resident cell by the first electronic device 1, so as to determine a network failure problem of the resident cell.
Embodiments of the present invention will now be described with reference to the accompanying drawings.
Fig. 2 is a flow chart of a resident cell determining method according to a first embodiment of the present invention, as shown in fig. 2, in this embodiment, an execution body of the embodiment of the present invention is a resident cell determining device, and the resident cell determining device may be integrated in an electronic device. The resident cell determining method provided in this embodiment includes the following steps:
step S101, feedback information sent by a user through a user terminal is obtained. The feedback information is information fed back by a user aiming at the network fault problem.
In this embodiment, the feedback information sent by the user through the user terminal may be obtained through a database storing the feedback information, or may be obtained through the user terminal. Corresponding application programs can be set in the user terminal, and the user can send feedback information through the application programs. The feedback information sent by the user through the user terminal may include an identifier of the user terminal and a service type, where the identifier of the user terminal may be a mobile phone number of the user terminal, and the service type may refer to which service has a network failure problem, such as a voice service, a data service, and the like.
Step S102, determining the ticket data corresponding to the user terminal in a preset time period according to the feedback information.
In this embodiment, the preset time period may be set according to a region, a scene, or the like, for example, if it is determined by the identifier of the user terminal that the age of the user is in the student stage, the preset time period may be set to seven in the morning to six in the afternoon, and nine in the evening to eleven in the evening, and if it is determined by the identifier of the user terminal that the age of the user is in the working stage, the preset time period may be set to eight in the morning to six in the afternoon, and eight in the evening to two in the morning. Meanwhile, the setting may be performed according to actual requirements, which is not limited in this embodiment.
The ticket data typically records what traffic the user terminal has performed in which base station cell, and typically only the start and the result, and not the specific traffic. For example, when a user makes a call near a certain base station cell through a user terminal, the call ticket data records at which base station cell what time to start making a call and when the call ends, and specific data generated by call contents is not recorded in the call ticket data, so that the total data size of the call ticket data is smaller. Therefore, the ticket data of the user terminal corresponding to the feedback information can be quickly searched from the ticket data corresponding to a plurality of user terminals.
Step S103, determining resident cells of the user terminal according to the call ticket data.
In this embodiment, the ticket data records the service usage record of the communication service of the user in each base station cell through the user terminal, so that the resident cell of the user terminal can be determined according to the ticket data. For example, the base station cell with the longest connection state time can be determined as the resident cell of the user terminal through the connection state time of the user terminal in the ticket data.
The method for determining the resident cell provided by the embodiment of the invention comprises the following steps: and acquiring feedback information sent by the user through the user terminal. The feedback information is information fed back by the user aiming at the network fault problem. And determining the ticket data corresponding to the user terminal in the preset time period according to the feedback information. And determining the resident cell of the user terminal according to the call ticket data. According to the resident cell determining method, the ticket data corresponding to the user terminal in the preset time period is determined according to the information fed back by the user terminal aiming at the network fault problem, and the resident cell of the user terminal can be determined quickly according to the ticket data due to the small data size of the whole ticket data. Thereby improving the efficiency of determining the network failure area.
Fig. 3 is a flow chart of a method for determining a resident cell according to a second embodiment of the present invention, as shown in fig. 3, where each step is further refined based on the method for determining a resident cell according to the previous embodiment of the present invention. The resident cell determining method provided in this embodiment includes the following steps.
Step S201, obtaining feedback information sent by a user through a user terminal, wherein the feedback information comprises an identifier of the user terminal and a service type.
In this embodiment, the identifier of the user terminal may be a code of the user terminal or a phone number corresponding to the user terminal, and the service type may be a voice service or a data service. The voice service mainly refers to services in the aspect of call, such as call making, voice call and the like, and the data service mainly refers to services on network traffic, such as services of downloading video, watching video and the like.
Step S202, obtaining ticket data corresponding to the service type in a preset time period from a ticket database according to the identification of the user terminal. The ticket database stores the corresponding relation among the identification of the user terminal, the service type and the ticket data.
In this embodiment, the call ticket database stores call ticket data according to the identifier-service type-call ticket data of the user terminal, for example, if the user terminal a generates call ticket data of a voice service in a certain day, the call ticket data generated by the user terminal a is stored as user terminal a-voice service-new call ticket data.
Optionally, in this embodiment, the service type is a voice service and/or a data service.
If the service type is voice service, the ticket data corresponding to the service type is voice service traffic and/or voice service initiation times of the user terminal in each cell.
If the service type is data service, the ticket data corresponding to the service type is data service flow and/or data service initiation times of the user terminal in each cell.
In this embodiment, the size of the voice traffic is related to the frequency of the user communicating through the user terminal and the duration occupied by each user communication, which can reflect the frequency of the user using the voice traffic through the user terminal. The number of voice service initiation refers to the number of voice service initiation times by the user through the user terminal.
Similarly, the data traffic is related to the frequency of the user using the data traffic through the user terminal and the duration occupied by each user communication, and the frequency of the user using the data traffic through the user terminal can be reflected. The number of data service initiation refers to the number of data service initiation times of a user through a user terminal, for example, in one hour, the user opens a web page to browse 10 times and views a video 3 times, and the number of data service initiation times is 13 times.
Note that, the ticket database also stores the corresponding relation between the ticket data and the base station cell.
Step S203, determining the ticket data with the largest value from the ticket data corresponding to the service type.
In this embodiment, the data of the call ticket with the largest numerical value and the data of the call ticket with the largest numerical value are determined as the data of the call ticket with the largest numerical value, for example, the data of the call ticket with the largest number of voice service initiation times and the largest voice service traffic volume are included in the data of the call ticket with the largest numerical value and the voice service data corresponding to the user terminal a.
Step S204, according to the corresponding relation between the call ticket data and the base station cell, the base station cell corresponding to the call ticket data with the largest value is determined.
In this embodiment, the call ticket data records the base station cell related information of each time the user initiates the communication service through the user terminal. Therefore, the corresponding relation exists between the ticket data and the base station cell, and the base station cell corresponding to the ticket data with the largest value can be determined through the corresponding relation between the ticket data and the base station cell.
In step S205, the base station cell corresponding to the data of the call ticket with the largest value is determined as the resident cell of the user terminal.
In this embodiment, the data of the ticket with the largest value indicates that the ue performs the most service communications within the preset time period, so that the corresponding base station cell is the resident cell of the ue.
Optionally, in this embodiment, if the service type is voice service, the determining the base station cell corresponding to the data of the call ticket with the largest value as the resident cell of the user terminal includes:
and determining the common base station cell between the base station cell corresponding to the voice service traffic with the largest value and the base station cell corresponding to the voice service initiation times with the largest value as the resident cell of the user terminal.
If the service type is data service, determining the base station cell corresponding to the data of the call ticket with the largest value as the resident cell of the user terminal, including:
and determining the common base station cell between the base station cell corresponding to the data service flow with the largest value and the base station cell corresponding to the data service initiation times with the largest value as the resident cell of the user terminal.
In this embodiment, the base station cell corresponding to the voice service traffic with the largest value and the base station cell corresponding to the voice service initiation number with the largest value may not be the same cell, and the number may be plural. For example, a user makes 5 calls before going to work in the morning and makes 5 calls in noon during noon break. The base station cell at noon break is not the same base station cell as the base station cell before departure in the morning. Meanwhile, the base station cell corresponding to the data service flow with the largest value and the base station cell corresponding to the data service initiation times with the largest value may not be the same cell, and the number may also be a plurality of base station cells.
The area where the network fails due to user feedback is the most likely area where the user most often uses the network. Therefore, the common base station cell between the base station cell corresponding to the voice service traffic with the largest value and the base station cell corresponding to the voice service initiation times with the largest value is determined as the resident cell of the user terminal, so that the resident cell of the user terminal can be more accurately determined.
According to the resident cell determining method provided by the embodiment of the invention, the call ticket data is subdivided according to the voice service and the data service, and the determined resident cell is also related to the call ticket data corresponding to the voice service and/or the data service generated by the user terminal. Therefore, the determined resident cell is closer to the actual service use condition of the user through the user terminal, and the accuracy of the determined resident cell is higher.
Fig. 4 is a flowchart of a method for determining a resident cell according to a third embodiment of the present invention. As shown in fig. 4, the method for determining a resident cell according to the present embodiment adds a step of determining a frequency band failure on the basis of the method for determining a resident cell according to the previous embodiment of the present invention. The resident cell determining method provided in this embodiment includes the following steps.
Firstly, it should be noted that, the scheme of this embodiment is mainly aimed at feedback information fed back by multiple users through each user terminal, that is, the number of feedback information is multiple.
Step S301, classifying each resident cell corresponding to each feedback information according to a communication system to generate a plurality of communication system cell sets.
In this embodiment, the communication modes include 2G, 3G, 4G and 5G, that is, second generation to fifth generation mobile phone communication specifications. Because the user uses the user terminal in various scenes, the user may make a call in the 2G base station cell yesterday, and the user may see a video in the 4G base station cell today, and the network failure problem fed back by the user may be one of the communication system cells. Therefore, it is necessary to classify each resident cell corresponding to each feedback information according to the communication system.
Step S302, classifying each communication system cell set according to the frequency band configured by each base station cell to generate a plurality of frequency band cell sets.
In this embodiment, each communication system cell may be allocated with a different frequency band, such as a 4G base station cell, where a wider frequency band is generally used for data services and a narrower frequency band is generally used for voice services.
Step S303, determining the frequency band cell set with the largest number of base station cells from all the frequency band cell sets.
In this embodiment, since all the band cell sets are resident cell sets determined based on the feedback information, the band cell set with the largest number of base station cells in all the band cell sets belongs to the base station cell with the network failure.
Step S304, the frequency band corresponding to the frequency band cell set with the largest number of the base station cells is determined as the fault frequency band.
In this embodiment, since the frequency band cell set with the largest number of base station cells belongs to the base station cell with the network failure, the corresponding frequency band is the failure frequency band, and the specific network failure analysis needs to be performed subsequently. For example, whether the capacity of the frequency band is insufficient for users in the area may be analyzed, and other network problems of the frequency band may be analyzed, which is not limited in this embodiment.
According to the resident cell determining method, common points among all resident cells, such as a frequency band belonging to a communication system, can be determined by summarizing and analyzing all resident cells determined by the feedback information, so that a basis is provided for determining network fault problems by the feedback information with larger magnitude, and the problems of the frequency band can be searched by summarizing and analyzing.
In order to better explain the aspects of the present embodiment, specific examples will be described below. 10000 users in a certain city complain of dissatisfaction with voice service in a specific time period respectively. At this time, the 10000 users can determine each resident cell through feedback information fed back by the user terminal. And then summarizing the communication modes of all resident cells to obtain 500 resident cells of 3G and 400 resident cells of 4G.
After the frequency band division is performed on 500 resident cells of 3G, 300 cells belonging to 3G cells (hereinafter, referred to as U900 cells) disposed on the frequency band of 900MHz are included, that is, the occupation of the U900 cells is relatively high. After analyzing its coverage performance, interference performance, capacity performance for the 300U 900 cells, respectively, it was found that the interference problem of 290U 900 cells was serious. The interference problem of the 290U 900 cells should be solved by comprehensively considering and formulating an optimization scheme.
In addition, after the 400 resident cells of 4G are subjected to frequency division, 200 of the resident cells belong to 4G cells (hereinafter, abbreviated as L2100 cells) disposed on the 2100MHz frequency band, that is, the occupation of the L2100 cells to be problematic is relatively high. After the coverage performance, the interference performance and the capacity performance of the 200L 2100 cells are respectively analyzed, the cells are found to have higher load, namely the capacity limitation problem is serious, and further verification proves that the problem exists in the interoperation strategy among a plurality of frequency bands of the regional LTE network, so that a large number of users reside in the L2100 network, and congestion and user perception degradation are caused. Thus, the subsequent related processing of solving the problem can be performed for the problem.
Meanwhile, in this embodiment, the resident cell and the scene where the user is located may be associated (the scene is associated according to the location, longitude and latitude, and other information of the cell). The scene can be the classification of cities, counties, villages and towns, and rural areas, or the detailed classification of universities, business areas, public places, transportation hubs and the like. The method of associating the scenes can be adopted as follows:
geographical frames are drawn for each specific scene, and then are associated according to the longitude and latitude of the resident cell. If a cell is within the geographic borders of a particular scenario (e.g., a business, or a cell), then the resident cell is associated with that particular scenario. Otherwise, the resident cell has no association with the specific scenario.
Drawing a geographical frame for each specific scene, and then calculating the coverage coincidence degree of a resident cell and the specific scene in a specified time range, wherein the coverage coincidence degree is defined as follows:
coverage of a resident cell with a specific scene = (number of samples within the geographical border of the specific scene in MR samples collected by the resident cell in the time period)/(total number of samples collected by the resident cell in the time period) ×100%
MR (full name: measurement Report, chinese: measurement report). If the coverage of a resident cell with a particular scenario is greater than or equal to a threshold, then the resident cell is associated with that particular scenario. Otherwise, the resident cell has no association with the specific scenario. The threshold may be determined by the user according to actual needs, such as 60%, 80%, etc.
Classifying problematic resident cells into a scenario can provide a basis for subsequent solutions to network problems.
Fig. 5 is a schematic structural diagram of a resident cell determining device according to a fourth embodiment of the present invention, as shown in fig. 5, in this embodiment, the resident cell determining device 400 includes:
the obtaining module 401 is configured to obtain feedback information sent by a user through a user terminal. The feedback information is information fed back by the user aiming at the network fault problem.
The data determining module 402 is configured to determine ticket data corresponding to the user terminal in a preset time period according to the feedback information.
A cell determining module 403, configured to determine a resident cell of the user terminal according to the call ticket data.
The resident cell determining device provided in this embodiment may execute the technical scheme of the method embodiment shown in fig. 2, and its implementation principle and technical effects are similar to those of the method embodiment shown in fig. 2, and are not described in detail herein.
Meanwhile, fig. 6 is a schematic structural diagram of a resident cell determining device according to a fifth embodiment of the present invention, and as shown in fig. 6, the resident cell determining device according to the present invention further refines the resident cell determining device on the basis of the resident cell determining device according to the previous embodiment.
Optionally, in this embodiment, the feedback information includes an identifier of the user terminal and a service type:
the data determining module 402 is specifically configured to:
and acquiring ticket data corresponding to the service type in a preset time period from a ticket database according to the identification of the user terminal. The ticket database stores the corresponding relation among the identification of the user terminal, the service type and the ticket data.
Optionally, in this embodiment, the cell determining module 403 is specifically configured to:
and determining the ticket data with the largest value from the ticket data corresponding to the service type.
Meanwhile, according to the corresponding relation between the call ticket data and the base station cell, the base station cell corresponding to the call ticket data with the largest value is determined.
And determining the base station cell corresponding to the data of the call ticket with the largest value as the resident cell of the user terminal.
Optionally, in this embodiment, the service type is a voice service and/or a data service.
If the service type is voice service, the ticket data corresponding to the service type is voice service traffic and/or voice service initiation times of the user terminal in each cell.
If the service type is data service, the ticket data corresponding to the service type is data service flow and/or data service initiation times of the user terminal in each cell.
Optionally, in this embodiment, if the service type is voice service, the cell determining module 403 is specifically configured to, when determining, as the resident cell of the user terminal, the base station cell corresponding to the data of the call ticket with the largest value:
and determining the common base station cell between the base station cell corresponding to the voice service traffic with the largest value and the base station cell corresponding to the voice service initiation times with the largest value as the resident cell of the user terminal.
If the service type is a data service, the cell determining module 403 is specifically configured to, when determining, as the resident cell of the user terminal, the base station cell corresponding to the data of the call ticket with the largest value:
and determining the common base station cell between the base station cell corresponding to the data service flow with the largest value and the base station cell corresponding to the data service initiation times with the largest value as the resident cell of the user terminal.
Optionally, in this embodiment, the number of feedback information is multiple. The resident cell determining device 500 further includes:
the frequency band determining module 501 is configured to classify each resident cell corresponding to each feedback information according to a communication system, and generate a plurality of communication system cell sets. Classifying each communication system cell set according to the frequency band configured by each base station cell to generate a plurality of frequency band cell sets. And determining the frequency band cell set with the largest number of base station cells from all the frequency band cell sets. And determining the frequency band corresponding to the frequency band cell set with the largest number of the base station cells as a fault frequency band.
The resident cell determining device provided in this embodiment may execute the technical solution of the method embodiment shown in fig. 2 to fig. 4, and its implementation principle and technical effects are similar to those of the method embodiment shown in fig. 2 to fig. 4, and are not described in detail herein.
According to embodiments of the present invention, the present invention also provides an electronic device, a computer-readable storage medium, and a computer program product.
As shown in fig. 7, fig. 7 is a schematic structural diagram of an electronic device according to a sixth embodiment of the present invention. Electronic devices are intended for various forms of digital computers, such as laptops, desktops, workstations, personal digital assistants, servers, blade servers, mainframes, and other appropriate computers. The electronic device may also represent various forms of mobile devices, such as personal digital processing, cellular telephones, smartphones, wearable devices, and other similar computing devices. The components shown herein, their connections and relationships, and their functions, are meant to be exemplary only, and are not meant to limit implementations of the inventions described and/or claimed herein.
As shown in fig. 7, the electronic device includes: processor 601, memory 602. The various components are interconnected using different buses and may be mounted on a common motherboard or in other manners as desired. The processor may process instructions executing within the electronic device.
The memory 602 is a non-transitory computer readable storage medium provided by the present invention. The memory stores instructions executable by the at least one processor to cause the at least one processor to perform the resident cell determining method provided by the present invention. The non-transitory computer readable storage medium of the present invention stores computer instructions for causing a computer to execute the resident cell determining method provided by the present invention.
The memory 602 is used as a non-transitory computer readable storage medium, and may be used to store a non-transitory software program, a non-transitory computer executable program, and modules, such as program instructions/modules (e.g., the acquisition module 301, the data determination module 302, and the cell determination module 303 shown in fig. 5) corresponding to the resident cell determination method in the embodiment of the present invention. The processor 601 executes various functional applications of the server and data processing, i.e., implements the resident cell determining method in the above-described method embodiments, by running non-transitory software programs, instructions, and modules stored in the memory 602.
Meanwhile, the present embodiment also provides a computer product, which when executed by a processor of an electronic device, enables the electronic device to perform the resident cell determining method of the first to third embodiments.
Other implementations of the examples of the invention will be apparent to those skilled in the art from consideration of the specification and practice of the invention disclosed herein. This invention is intended to cover any variations, uses, or adaptations of embodiments of the invention following, in general, the principles of the embodiments of the invention and including such departures from the present disclosure as come within known or customary practice within the art to which the embodiments of the invention pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the embodiments being indicated by the following claims.
It is to be understood that the embodiments of the invention are not limited to the precise arrangements and instrumentalities shown in the drawings, which have been described above, and that various modifications and changes may be made without departing from the scope thereof. The scope of embodiments of the invention is limited only by the appended claims.
Claims (4)
1. A method for determining a resident cell, comprising:
Acquiring feedback information sent by a user through a user terminal; the feedback information is information fed back by a user aiming at a network fault problem, the feedback information comprises an identifier of a user terminal and a service type, and the service type is voice service and/or data service;
acquiring ticket data corresponding to the service type in a preset time period from a ticket database according to the identification of the user terminal; the call ticket database stores the corresponding relation among the identification of the user terminal, the service type and the call ticket data; if the service type is voice service, the ticket data corresponding to the service type is voice service traffic and/or voice service initiation times of the user terminal in each cell;
if the service type is data service, the ticket data corresponding to the service type is data service flow and/or data service initiation times of the user terminal in each cell;
determining the ticket data with the largest value from the ticket data corresponding to the service type;
according to the corresponding relation between the call ticket data and the base station cell, determining the base station cell corresponding to the call ticket data with the largest value;
If the service type is voice service, determining a common base station cell between the base station cell corresponding to the voice service telephone traffic with the largest value and the base station cell corresponding to the voice service initiation times with the largest value as a resident cell of the user terminal;
if the service type is data service, determining a common base station cell between the base station cell corresponding to the data service flow with the largest value and the base station cell corresponding to the data service initiation times with the largest value as a resident cell of the user terminal;
the number of the feedback information is a plurality of; after determining the resident cell of the user terminal, the method further comprises the following steps:
classifying resident cells corresponding to the feedback information according to a communication system to generate a plurality of communication system cell sets;
classifying each communication system cell set according to the frequency band configured by each base station cell to generate a plurality of frequency band cell sets;
determining a frequency band cell set with the largest number of base station cells from all frequency band cell sets;
and determining the frequency band corresponding to the frequency band cell set with the largest number of the base station cells as a fault frequency band.
2. A resident cell determining apparatus, comprising:
The acquisition module is used for acquiring feedback information sent by a user through the user terminal; the feedback information is information fed back by a user aiming at the network fault problem; the feedback information comprises an identifier of a user terminal and a service type, wherein the service type is voice service and/or data service;
the data determining module is used for determining ticket data corresponding to the user terminal in a preset time period according to the feedback information;
the cell determining module is used for determining a resident cell of the user terminal according to the call ticket data;
the data determining module is specifically configured to obtain ticket data corresponding to the service type in a preset time period from a ticket database according to the identifier of the user terminal; the call ticket database stores the corresponding relation among the identification of the user terminal, the service type and the call ticket data;
if the service type is voice service, the ticket data corresponding to the service type is voice service traffic and/or voice service initiation times of the user terminal in each cell;
if the service type is data service, the ticket data corresponding to the service type is data service flow and/or data service initiation times of the user terminal in each cell;
The cell determining module is specifically configured to determine ticket data with a largest value from ticket data corresponding to the service type;
according to the corresponding relation between the call ticket data and the base station cell, determining the base station cell corresponding to the call ticket data with the largest value;
if the service type is voice service, determining a common base station cell between the base station cell corresponding to the voice service telephone traffic with the largest value and the base station cell corresponding to the voice service initiation times with the largest value as a resident cell of the user terminal;
if the service type is data service, determining a common base station cell between the base station cell corresponding to the data service flow with the largest value and the base station cell corresponding to the data service initiation times with the largest value as a resident cell of the user terminal;
the feedback information number is a plurality of, the device further includes:
the frequency band determining module is used for classifying each resident cell corresponding to each feedback information according to a communication system to generate a plurality of communication system cell sets; classifying each communication system cell set according to the frequency band configured by each base station cell to generate a plurality of frequency band cell sets; determining a frequency band cell set with the largest number of base station cells from all frequency band cell sets; and determining the frequency band corresponding to the frequency band cell set with the largest number of the base station cells as a fault frequency band.
3. An electronic device, comprising: a memory, a processor;
a memory; a memory for storing the processor-executable instructions;
wherein the processor is configured to perform the resident cell determining method of claim 1 by the processor.
4. A computer readable storage medium having stored therein computer executable instructions which when executed by a processor are for implementing the resident cell determining method of claim 1.
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| CN101827180A (en) * | 2010-01-27 | 2010-09-08 | 深圳市同洲电子股份有限公司 | Ticket based method, device and system for determining activity range of mobile terminal |
| CN103686815A (en) * | 2013-12-26 | 2014-03-26 | 赛特斯信息科技股份有限公司 | System and method for analyzing user experience failure based on call ticket association analysis |
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