CN113251581A - Air conditioner fault data display method and device, storage medium and air conditioner - Google Patents
Air conditioner fault data display method and device, storage medium and air conditioner Download PDFInfo
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- CN113251581A CN113251581A CN202110431327.4A CN202110431327A CN113251581A CN 113251581 A CN113251581 A CN 113251581A CN 202110431327 A CN202110431327 A CN 202110431327A CN 113251581 A CN113251581 A CN 113251581A
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- air conditioner
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
- F24F11/50—Control or safety arrangements characterised by user interfaces or communication
- F24F11/52—Indication arrangements, e.g. displays
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
- F24F11/30—Control or safety arrangements for purposes related to the operation of the system, e.g. for safety or monitoring
- F24F11/32—Responding to malfunctions or emergencies
- F24F11/38—Failure diagnosis
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
- F24F11/50—Control or safety arrangements characterised by user interfaces or communication
- F24F11/56—Remote control
Abstract
The invention provides a display method and a display device of air conditioner fault data, a storage medium and an air conditioner, wherein the method is applied to an air conditioner controller and comprises the following steps: the method comprises the steps that fault data of the air conditioner are obtained based on a fault data display request sent by a remote controller, wherein the fault data comprise fault codes, and user setting information and air conditioner operation information which are stored in a memory in real time before the air conditioner breaks down; and sending the fault data to a display, and controlling the display to display the fault data. The method, the device, the storage medium and the air conditioner provided by the invention avoid that fault information is provided incompletely or errors are provided to indicate a fault direction for fault troubleshooting, and the fault cannot be reproduced or cannot be analyzed due to the fact that a fault code is not displayed, and meanwhile, operation and maintenance personnel can troubleshoot the operation fault of the machine and find a solution only by simply and conveniently analyzing, so that the time and cost investment is reduced, and the user experience is improved.
Description
Technical Field
The invention relates to the technical field of air conditioners, in particular to a display method and device of air conditioner fault data, a storage medium and an air conditioner.
Background
With the development of science and technology and the improvement of the living standard of people, the air conditioner is more and more popular in daily life. However, when the air conditioner has a fault, the conventional fault display scheme usually only displays a simple fault code on a display panel of the internal unit, or requires a maintenance worker to remove the air conditioner at home to see the number of times of flashing fault lamps of the external unit for simple analysis.
The existing scheme can not provide specific troubleshooting directions, and further can not perform targeted troubleshooting. If the analysis is more deep, a large amount of time and economic cost are needed to be invested to reproduce fault codes, and parameters of the faults at that time, such as the frequency of a press, the temperature of an inner coil and an outer coil and the like when the faults occur, are simulated, however, the faults can not be reproduced sometimes, the difficulty of fault analysis is greatly increased, and operation and maintenance personnel are required to have high professional knowledge and rich experience. In addition, when the air conditioner has a fault but the fault is not displayed, the conventional scheme cannot analyze the fault reason.
Disclosure of Invention
The invention provides a display method and device of air conditioner fault data, a storage medium and an air conditioner, which are used for solving the defect that the prior art cannot provide a specific troubleshooting direction and realizing the provision of a clear troubleshooting direction.
The invention provides a display method of air conditioner fault data, which is applied to an air conditioner controller and comprises the following steps:
the method comprises the steps that fault data of the air conditioner are obtained based on a fault data display request sent by a remote controller, wherein the fault data comprise fault codes, and user setting information and air conditioner operation information which are stored in a memory in real time before the air conditioner breaks down;
and sending the fault data to a display, and controlling the display to display the fault data.
According to the method for displaying the fault data of the air conditioner, the fault data of the air conditioner is acquired based on the fault data display request sent by the remote controller, and the method also comprises the following steps:
collecting user setting information and air conditioner operation information in the current time period;
and storing the user setting information and the air conditioner operation information in the current time period into the memory, and covering the user setting information and the air conditioner operation information in the previous time period.
According to the method for displaying the air conditioner fault data, the step of controlling the display to display the fault data comprises the following steps:
and sequentially displaying various information in the fault data, and updating the display times after the sequential display is finished until the updated display times reach the preset display times.
According to the display method of the air conditioner fault data provided by the invention, the step of obtaining the fault data of the air conditioner further comprises the following steps:
and sending the fault data to a cloud server for the cloud server to perform fault detection based on the fault data, and sending a fault result obtained by detection to an operation and maintenance platform.
According to the display method of the air conditioner fault data provided by the invention, the air conditioner operation information comprises at least one of the operation frequency of a press, the exhaust temperature, the temperature of an inner machine coil, the temperature of an outer machine coil, the rotating speed of an inner fan and the rotating speed of an outer fan.
According to the method for displaying the air conditioner fault data provided by the invention, the user setting information comprises at least one of a user setting mode, a user setting guide plate, a user setting air speed and a user setting temperature.
The invention also provides a display device of air conditioner fault data, which is applied to an air conditioner controller and comprises:
the system comprises an acquisition module, a storage module and a control module, wherein the acquisition module is used for acquiring fault data of the air conditioner based on a fault data display request sent by a remote controller, and the fault data comprises a fault code, and user setting information and air conditioner operation information which are stored in the storage module in real time before the air conditioner breaks down;
and the control module is used for sending the fault data to a display and controlling the display to display the fault data.
The invention also provides an air conditioner, which comprises the air conditioner controller and an air conditioner fault data display device applied to the air conditioner controller.
The invention also provides an electronic device, which comprises a memory, a processor and a computer program which is stored on the memory and can run on the processor, wherein the processor executes the program to realize the steps of the air conditioner fault data display method.
The present invention also provides a non-transitory computer-readable storage medium having stored thereon a computer program which, when executed by a processor, implements the steps of the method for displaying air conditioner fault data as described in any one of the above.
According to the air conditioner fault data display method, the air conditioner fault data display device, the air conditioner and the storage medium, the user setting information and the air conditioner operation information before the air conditioner is in fault are stored in time, and the user setting information, the air conditioner operation information and the fault codes are displayed visually, so that the fault information is prevented from being provided incompletely or providing errors for fault troubleshooting and indicating error directions, the fault cannot be reproduced or cannot be analyzed due to the fact that the fault codes are not displayed, meanwhile, operation and maintenance personnel can find out machine operation faults and find solutions only by conducting simple and convenient analysis, time and cost investment are reduced, user experience is improved, and unnecessary maintenance cost of users is reduced.
Drawings
In order to more clearly illustrate the technical solutions of the present invention or the prior art, the drawings needed for the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and those skilled in the art can also obtain other drawings according to the drawings without creative efforts.
Fig. 1 is a schematic flow chart of a method for displaying fault data of an air conditioner according to an embodiment of the present invention;
fig. 2 is a schematic flow chart of a method for displaying fault data of an air conditioner according to an embodiment of the present invention;
fig. 3 is a schematic structural diagram of a display device for air conditioner fault data according to an embodiment of the present invention;
FIG. 4 is a schematic structural diagram of an air conditioner according to an embodiment of the present invention;
fig. 5 is a schematic structural diagram of an electronic device according to an embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention clearer, the technical solutions of the present invention will be clearly and completely described below with reference to the accompanying drawings, and it is obvious that the described embodiments are some, but not all embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Fig. 1 is a schematic flowchart of a method for displaying fault data of an air conditioner, which is provided by an embodiment of the present invention and is applied to an air conditioner controller, as shown in fig. 1, the method includes:
specifically, considering that the existing fault display scheme usually only displays a simple fault code on an internal machine display panel, or simply analyzes the number of times of a fault lamp flashing indication of an external machine when an operation and maintenance person needs to remove the machine from a user's home, both schemes can only obtain the main possible reasons of the fault, cannot give a specific fault troubleshooting direction, cannot directly and conveniently obtain operation parameters, and further cannot troubleshoot the fault in a targeted manner, the embodiment of the invention sets the memory to store the user setting information and the air conditioner operation information in real time, on the basis, when a fault data display request sent by the remote controller is received, the air conditioner controller can obtain the user setting information and the air conditioner operation information which are stored in the memory in real time before the air conditioner has a fault from the memory, and form fault data together with the obtained fault code of the current fault of the air conditioner, therefore, subsequent fault data can be displayed completely and visually, and meanwhile, the problem that faults cannot be analyzed due to the fact that operation parameters cannot be obtained under the condition that the air conditioner is directly damaged is avoided.
Here, the manner of triggering the remote controller to send the fault data display request is not particularly limited in the embodiments of the present invention, for example, a certain key on the remote controller may be pressed for a long time in a power-on state, or multiple keys on the remote controller may be clicked at the same time. The user setting information and the air conditioner operation information included in the fault data may be information stored in the memory and corresponding to a time before the fault occurs in the air conditioner, or may also be information stored in the memory and corresponding to a certain time in a storage period.
And step 120, sending the fault data to a display, and controlling the display to display the fault data.
Specifically, after the fault data of the air conditioner are acquired, the air conditioner controller can send the fault data to the display, and immediately, the air conditioner controller can control the display to display the fault data comprising fault codes, user setting information and air conditioner operation information, so that the situation that a professional person does not need to visit the air conditioner in person can be achieved, the professional troubleshooting person can transmit the fault data to the troubleshooting person, the troubleshooting person can quickly diagnose and maintain the air conditioner, a simple and rough maintenance and replacement mode is avoided, and time and economic cost are saved.
Here, the display for displaying the fault data may be a display panel of the air conditioner internal unit, a display screen of a mobile terminal owned by a user, or another display capable of displaying the fault data.
It should be noted that the fault code in the embodiment of the present invention may be a code explicitly corresponding to a fault type, for example, the fault code F11, that is, the corresponding fault type is the step-out protection of the press, or may be a code that is not explicitly displayed, for example, "- -", at this time, since the displayed fault data includes user setting information and air conditioner operation information, a troubleshooting person may still analyze and troubleshoot the machine operation fault simply and conveniently according to the fault data.
According to the method provided by the embodiment of the invention, the user setting information and the air conditioner operation information before the air conditioner breaks down are stored in time, and the user setting information, the air conditioner operation information and the fault code are visually displayed, so that the fault information is prevented from being provided incompletely or a fault is provided for fault troubleshooting and indicating the wrong direction, the fault can be prevented from being reproduced or being not displayed, the fault can not be analyzed, meanwhile, operation and maintenance personnel can troubleshoot the machine operation fault and find a solution only by carrying out simple and convenient analysis, the time and cost investment are reduced, the user experience is improved, and the unnecessary maintenance cost of a user is reduced.
Based on any of the above embodiments, in step 110, obtaining fault data of the air conditioner based on a fault data display request sent by the remote controller, the method further includes:
collecting user setting information and air conditioner operation information in the current time period;
and storing the user setting information and the air conditioner operation information in the current time period into a memory, and covering the user setting information and the air conditioner operation information in the previous time period.
Specifically, in consideration of the fact that the data volume of the user setting information and the air conditioner operation information is large when the air conditioner operates for a long time, which not only increases the load of the memory, but also reduces the efficiency of subsequent data query, in order to solve the problem, in the embodiment of the present invention, when the air conditioner operates normally, the user setting information and the air conditioner operation information in the current time period are continuously collected, the user setting information and the air conditioner operation information in the current time period are stored in the memory, and the user setting information and the air conditioner operation information in the previous time period are covered, so that the memory is ensured to only store the user setting information and the air conditioner operation information in the current time period. Here, the current period, i.e., the duration of the storage period, may be arbitrarily set according to the user's demand, for example, 8 minutes, 10 minutes, or the like.
Further, considering that the user setting information and the air conditioner operation information stored in the memory correspond to a plurality of times in the current time period, information favorable for solving the fault type indicated by the fault code may be selected from the information corresponding to the plurality of times according to the fault code of the air conditioner, and the information and the fault code may form fault data, for example, the fault code F11, that is, the corresponding fault type is protection against step loss of the compressor, and then the user setting information and the air conditioner operation information corresponding to the time with the highest compressor operation frequency may be called out from the user setting information and the air conditioner operation information stored in the memory in the current time period, and the user setting information and the air conditioner operation information may form fault data together with the fault code F11.
Based on any of the above embodiments, in step 120, controlling the display to display the fault data includes:
and sequentially displaying various information in the fault data, and updating the display times after the sequential display is finished until the updated display times reach the preset display times.
Specifically, in order to avoid occupying too much a display interface of the display and meet the recording requirement of a user on fault data, the air conditioner controller may control the display to sequentially display each item of information in the fault data, and update the display frequency after the sequential display is completed until the updated display frequency reaches a preset display frequency, for example, the fault data includes 8 items of information, the preset display frequency is 3 times, the display sequentially displays the 8 items of information, the update display frequency is 1 after the sequential display is completed, then the 8 items of information are displayed again in sequence, the update display frequency is 2 after the sequential display is completed, and so on, and the display frequency is 3 after the update, that is, the cycle of fault data display is completed. Optionally, a waiting time may be set between each item of information in the failure data being sequentially displayed, for example, after the sequential display is completed once, the sequential display may wait for 5s before performing the second sequential display.
Based on any embodiment, the method for acquiring the fault data of the air conditioner further comprises the following steps:
and sending the fault data to a cloud server so that the cloud server can perform fault detection based on the fault data, and sending a fault result obtained by detection to the operation and maintenance platform.
Specifically, considering that although the fault data including the fault code, the user setting information and the air conditioner operation information is displayed, if the detailed reason of the fault of the air conditioner is desired to be known, the operation and maintenance personnel still need to further analyze in detail, therefore, in the embodiment of the invention, after the fault data of the air conditioner is obtained, the fault data is sent to the cloud server, and then the cloud server can perform fault detection according to the received fault data to obtain the fault result, namely the specific reason of the air conditioner fault, and send the detected fault result to the operation and maintenance platform, so that the operation and maintenance personnel can quickly find a corresponding solution and process the air conditioner with the fault according to the fault result displayed on the operation and maintenance platform, thereby further improving the user experience.
Further, the cloud server can perform fault detection on the fault data according to a fault detection model trained in advance. The pre-trained fault detection model can be obtained by training in the following way: first, a large amount of sample failure data is collected, along with the corresponding sample failure cause. And then, training the initial model based on the sample fault data and the sample fault reason so as to obtain a fault detection model. The initial model may be a single neural network model or a combination of multiple neural network models.
Based on any of the above embodiments, the air conditioner operation information includes at least one of a press operation frequency, an exhaust temperature, an inner machine coil temperature, an outer machine coil temperature, an inner fan rotational speed, and an outer fan rotational speed.
Here, the compressor operating frequency, i.e., the actual operating frequency of the compressor of the air conditioner, is, for example, 51 HZ. The discharge temperature, i.e. the discharge temperature of the air-conditioning compressor, is, for example, 65 ℃.
According to any of the above embodiments, the user setting information includes at least one of a user setting mode, a user setting guide, a user setting wind speed, and a user setting temperature.
Here, the user sets a mode, that is, an air conditioning mode set by the user, for example, a cooling mode, a heating mode, an automatic mode, and the like. The user sets the position of the guide plate, i.e., the air conditioner outlet guide plate set by the user, for example, upward blowing, downward blowing, etc.
Based on any of the above embodiments, in order to be able to display on the 8-character display panel in the display, the fault code included in the fault data, as well as the user setting information and the air conditioner operation information may be displayed in the form of a character code composed of alphabets and numerals on the display. The type and meaning of the character code may be set arbitrarily according to the user requirement and the model of the air conditioner, which is not specifically limited in the embodiment of the present invention. Optionally, table 1 is a display example of the fault code and the air conditioner operation information, table 2 is a display example of the user setting information, and the numerical values in table 1 and table 2 are both decimal counts.
Table 1:
table 2:
based on any of the above embodiments, fig. 2 is a flowchart of a method for displaying fault data of an air conditioner according to an embodiment of the present invention, and as shown in fig. 2, when the air conditioner is in normal operation, the memory stores user setting information and air conditioner operation information in the current 10 minutes, and performs information coverage in the previous 10 minutes. If the air conditioner has a fault, the fault code displayed on the display panel of the internal machine is F11, that is, the corresponding fault type is compressor step-out protection, the user can send a fault data display request to the air conditioner controller by long pressing the combination key (cool + heat)5S of the remote controller, after receiving the request, the air conditioner controller can call out the stored user setting information and air conditioner operation information from the memory, compare the operating frequency of the press corresponding to each moment in the current time period, find out the user setting information and air conditioner operation information corresponding to the moment with the highest operating frequency of the press, and form fault data together with the fault code and send the fault data to the display.
After the display receives the fault data, the air conditioner controller can control the display to sequentially display 11 items of information contained in the fault data on 5 character-8 display panels of the display, wait for 6s to perform second cycle display after the 11 items of information are completely displayed once, wait for 6s to perform 3 rd cycle display after the second cycle is finished, and indicate that the cycle is finished when the third cycle is finished. After the round of circulation is finished, if the user thinks that the fault data are still not recorded, the user can also circularly display the fault data by pressing the combination key 5s until the fault data are recorded, and the air conditioner controller can control the display lamp to be turned off to finish the process.
The following describes the display device of air conditioning fault data provided by the present invention, and the display device of air conditioning fault data described below and the display method of air conditioning fault data described above may be referred to in correspondence with each other.
Based on any of the above embodiments, fig. 3 is a schematic structural diagram of a display device of air conditioner fault data according to an embodiment of the present invention, where the device is applied to an air conditioner controller, as shown in fig. 3, the device includes:
the acquiring module 310 is configured to acquire fault data of the air conditioner based on a fault data display request sent by a remote controller, where the fault data includes a fault code, and user setting information and air conditioner operation information stored in a memory in real time before the air conditioner fails;
and the control module 320 is configured to send the fault data to the display, and control the display to display the fault data.
According to the device provided by the embodiment of the invention, the user setting information and the air conditioner operation information before the air conditioner breaks down are stored in time, and the user setting information, the air conditioner operation information and the fault code are visually displayed, so that the fault information is prevented from being provided incompletely or a fault is provided for fault troubleshooting and indicating the wrong direction, the fault can be prevented from being reproduced or being not displayed, the fault can not be analyzed, meanwhile, operation and maintenance personnel can troubleshoot the machine operation fault and find a solution only by carrying out simple and convenient analysis, the time and cost investment are reduced, the user experience is improved, and the unnecessary maintenance cost of a user is reduced.
Based on any of the above embodiments, the apparatus further comprises an acquisition module configured to:
collecting user setting information and air conditioner operation information in the current time period;
and storing the user setting information and the air conditioner operation information in the current time period into a memory, and covering the user setting information and the air conditioner operation information in the previous time period.
Based on any of the above embodiments, the control module 320 includes a control subunit configured to:
and sequentially displaying various information in the fault data, and updating the display times after the sequential display is finished until the updated display times reach the preset display times.
Based on any of the above embodiments, the apparatus further includes a sending module, configured to:
and sending the fault data to a cloud server so that the cloud server can perform fault detection based on the fault data, and sending a fault result obtained by detection to the operation and maintenance platform.
Based on any of the above embodiments, the air conditioner operation information includes at least one of a press operation frequency, an exhaust temperature, an inner machine coil temperature, an outer machine coil temperature, an inner fan rotational speed, and an outer fan rotational speed.
According to any of the above embodiments, the user setting information includes at least one of a user setting mode, a user setting guide, a user setting wind speed, and a user setting temperature.
Based on any of the above embodiments, fig. 4 is a schematic structural diagram of an air conditioner according to an embodiment of the present invention, and as shown in fig. 4, the air conditioner includes an air conditioner controller 410 according to any of the above embodiments, and an air conditioner fault data display device 420 applied to the air conditioner controller 410.
According to the air conditioner provided by the embodiment of the invention, the user setting information and the air conditioner operation information before the air conditioner breaks down are stored in time, and the user setting information, the air conditioner operation information and the fault code are visually displayed, so that the condition that the fault information is provided incompletely or the fault information is provided wrongly to indicate the fault troubleshooting direction, the condition that the fault cannot be analyzed due to the failure of reproduction or the failure code is not displayed is avoided, meanwhile, operation and maintenance personnel can troubleshoot the machine operation fault and find a solution only by carrying out simple and convenient analysis, the time and cost investment are reduced, the user experience is improved, and the unnecessary maintenance cost of a user is reduced.
Fig. 5 illustrates a physical structure diagram of an electronic device, which may include, as shown in fig. 5: a processor (processor)510, a communication Interface (Communications Interface)520, a memory (memory)530 and a communication bus 540, wherein the processor 510, the communication Interface 520 and the memory 530 communicate with each other via the communication bus 540. Processor 510 may call logic instructions in memory 530 to perform a method for displaying air conditioner fault data, the method being applied to an air conditioner controller, the method comprising: acquiring fault data of the air conditioner based on a fault data display request sent by a remote controller, wherein the fault data comprise fault codes, and user setting information and air conditioner operation information which are stored in a memory in real time before the air conditioner breaks down; and sending the fault data to a display, and controlling the display to display the fault data.
Furthermore, the logic instructions in the memory 530 may be implemented in the form of software functional units and stored in a computer readable storage medium when the software functional units are sold or used as independent products. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes.
In another aspect, the present invention also provides a computer program product comprising a computer program stored on a non-transitory computer readable storage medium, the computer program comprising program instructions, which when executed by a computer, the computer is capable of executing the method for displaying air conditioner fault data provided by the above methods, the method being applied to an air conditioner controller, the method comprising: acquiring fault data of the air conditioner based on a fault data display request sent by a remote controller, wherein the fault data comprise fault codes, and user setting information and air conditioner operation information which are stored in a memory in real time before the air conditioner breaks down; and sending the fault data to a display, and controlling the display to display the fault data.
In still another aspect, the present invention also provides a non-transitory computer-readable storage medium having stored thereon a computer program, which when executed by a processor, is implemented to perform the above-mentioned each provided display method of air conditioner fault data, the method being applied to an air conditioner controller, the method including: acquiring fault data of the air conditioner based on a fault data display request sent by a remote controller, wherein the fault data comprise fault codes, and user setting information and air conditioner operation information which are stored in a memory in real time before the air conditioner breaks down; and sending the fault data to a display, and controlling the display to display the fault data.
The above-described embodiments of the apparatus are merely illustrative, and the units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. One of ordinary skill in the art can understand and implement it without inventive effort.
Through the above description of the embodiments, those skilled in the art will clearly understand that each embodiment can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware. With this understanding in mind, the above-described technical solutions may be embodied in the form of a software product, which can be stored in a computer-readable storage medium such as ROM/RAM, magnetic disk, optical disk, etc., and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the methods described in the embodiments or some parts of the embodiments.
Finally, it should be noted that: the above examples are only intended to illustrate the technical solution of the present invention, but not to limit it; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.
Claims (10)
1. A display method of air conditioner fault data is applied to an air conditioner controller and comprises the following steps:
the method comprises the steps that fault data of the air conditioner are obtained based on a fault data display request sent by a remote controller, wherein the fault data comprise fault codes, and user setting information and air conditioner operation information which are stored in a memory in real time before the air conditioner breaks down;
and sending the fault data to a display, and controlling the display to display the fault data.
2. The method for displaying fault data of an air conditioner according to claim 1, wherein the step of obtaining fault data of the air conditioner based on a fault data display request sent by a remote controller further comprises:
collecting user setting information and air conditioner operation information in the current time period;
and storing the user setting information and the air conditioner operation information in the current time period into the memory, and covering the user setting information and the air conditioner operation information in the previous time period.
3. The method for displaying air conditioner fault data according to claim 1, wherein the controlling the display to display the fault data includes:
and sequentially displaying various information in the fault data, and updating the display times after the sequential display is finished until the updated display times reach the preset display times.
4. The method for displaying fault data of an air conditioner according to claim 1, wherein the step of obtaining fault data of the air conditioner further comprises the following steps:
and sending the fault data to a cloud server for the cloud server to perform fault detection based on the fault data, and sending a fault result obtained by detection to an operation and maintenance platform.
5. The method for displaying air conditioner fault data according to any one of claims 1 to 4, wherein the air conditioner operation information includes at least one of a press operation frequency, an exhaust air temperature, an internal machine coil temperature, an external machine coil temperature, an internal fan rotation speed, and an external fan rotation speed.
6. The method of displaying air conditioner fault data according to any one of claims 1 to 4, wherein the user setting information includes at least one of a user setting mode, a user setting guide, a user setting wind speed, and a user setting temperature.
7. An air conditioner fault data display device is applied to an air conditioner controller and comprises the following components:
the system comprises an acquisition module, a storage module and a control module, wherein the acquisition module is used for acquiring fault data of the air conditioner based on a fault data display request sent by a remote controller, and the fault data comprises a fault code, and user setting information and air conditioner operation information which are stored in the storage module in real time before the air conditioner breaks down;
and the control module is used for sending the fault data to a display and controlling the display to display the fault data.
8. An air conditioner characterized by comprising the air conditioner controller according to claim 7, and a display device of air conditioner trouble data applied to the air conditioner controller.
9. An electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor implements the steps of the method for displaying air conditioner fault data according to any one of claims 1 to 6 when executing the program.
10. A non-transitory computer readable storage medium having a computer program stored thereon, wherein the computer program, when executed by a processor, implements the steps of the method for displaying air conditioner fault data according to any one of claims 1 to 6.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202110431327.4A CN113251581A (en) | 2021-04-21 | 2021-04-21 | Air conditioner fault data display method and device, storage medium and air conditioner |
| PCT/CN2022/078171 WO2022222604A1 (en) | 2021-04-21 | 2022-02-28 | Method and apparatus for displaying fault data of air conditioner, and storage medium and air conditioner |
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| CN113654185A (en) * | 2021-08-27 | 2021-11-16 | 佛山市顺德区美的电子科技有限公司 | Air conditioner fault processing method, air conditioner, server and storage medium |
| WO2022222604A1 (en) * | 2021-04-21 | 2022-10-27 | 青岛海尔空调器有限总公司 | Method and apparatus for displaying fault data of air conditioner, and storage medium and air conditioner |
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| WO2022222604A1 (en) | 2022-10-27 |
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